Customer Relationship Job Vacancies in Odisha

Customer Relationship Executive (CRE)Job SummaryThe Customer Relationship Executive manages client interactions, resolves queries, and ensures customer satisfaction throughout the service lifecycle.Key Responsibilities Handle inbound and outbound customer calls Address client inquiries and provide accurate information Maintain customer records in CRM systems Follow up with clients regarding services, payments, and documentation Coordinate with internal departments to resolve issues Maintain long-term relationships with customers Prepare Customer Data sheet Loan File Shorting Maintain Data sheet in Excel Help in login processRequired Skills & Qualifications Bachelors degree in any discipline Excellent communication and interpersonal skills Basic computer knowledge Problem-solving and conflict resolution abilities Prior customer service experience preferred Freshers and Experienced both can applySalary & Benefits Salary for freshers 8k to 10k Salary is Negotiable for Experienced CandidatesJob Location Bhubaneswar

We are looking for a motivated Sales Officer to join our team in Bhubaneswar. This entry-level position is ideal for individuals with a passion for sales and customer service. The Sales Officer will play a key role in promoting our products and helping to achieve sales targets.Key Responsibilities: - **Customer Engagement:** Interact with customers to understand their needs, provide product information, and offer tailored solutions. Building strong relationships with clients is crucial for success. - **Sales Promotion:** Actively promote our products and services to potential customers, utilizing effective sales techniques to drive interest and sales. - **Sales Reporting:** Maintain accurate records of sales activities and customer interactions by using the required reporting tools, helping the team to track progress and strategies. - **Market Research:** Gather information about competitors and market trends to help identify opportunities for growth in sales and improve our offerings. Required Skills and Expectations: Candidates should have at least a 12th-grade education and some experience in sales, although freshers are welcome to apply. Excellent communication and interpersonal skills are essential for building rapport with customers. A positive attitude and a willingness to learn will be key to succeeding in this role. Additionally, candidates should be self-motivated, target-oriented, and able to work effectively in a team environment.

We are looking for a friendly and efficient Front Desk Receptionist to manage the first point of contact at our office in Bhubaneswar. This role is essential for creating a positive impression and ensuring smooth operations at the front desk.**Key Responsibilities:**- **Greeting Visitors:** Welcome guests and clients warmly as they enter the office, making them feel comfortable and valued.- **Managing Phone Calls:** Answer phone calls promptly and direct them to the appropriate staff members, ensuring clear communication and responsiveness.- **Scheduling Appointments:** Organize and manage appointment bookings for staff members, helping to optimize their schedules.- **Handling Mail and Deliveries:** Receive and sort incoming mail and packages, and ensure they reach the correct recipients in a timely manner.- **Maintaining Front Desk Area:** Keep the reception area tidy and presentable at all times, creating a professional environment for visitors.**Required Skills and Expectations:**The ideal candidate should have a minimum of 1 to 5 years of experience in a similar role, with at least a 12th-grade education. Strong communication skills in English and local languages are crucial. The candidate should be organized, polite, and able to multitask efficiently in a busy environment. A positive attitude and the ability to work well with others are essential. Candidates should also be comfortable handling basic administrative tasks and have good computer skills to manage appointment systems and other office software.

We are looking for a Sales Manager to join our team in Bhubaneswar. The ideal candidate should have 1 to 3 years of experience in sales, with a passion for meeting targets and driving revenue growth.**Key Responsibilities:**- **Develop Sales Strategies:** Create effective sales strategies to increase market share and meet revenue targets. This involves analyzing market trends and competitor activities.- **Manage Sales Team:** Lead and motivate the sales team to achieve their individual and collective targets. Effective management includes providing guidance, training, and setting performance expectations.- **Build Customer Relationships:** Establish and maintain strong relationships with clients to enhance customer satisfaction and loyalty. This role involves regular communication to understand customer needs and deliver appropriate solutions.- **Monitor Sales Performance:** Track sales metrics and performance data to identify areas for improvement. Regular analysis helps in making informed decisions to drive sales growth.- **Report Generation:** Prepare sales reports and forecasts to share with senior management. This includes collecting data on sales activities, leads, and closing rates.**Required Skills and Expectations:**- Strong communication and interpersonal skills are essential for this role. Being able to effectively convey ideas and build relationships is key to success.- A results-oriented mindset with a proven track record of meeting sales targets is necessary. The candidate should be motivated by achieving goals.- Proficiency in using CRM software and sales tools is expected to efficiently manage customer interactions and sales data.- Ability to work well in a team and adapt to changing situations is crucial. The candidate should be open to feedback and willing to learn.

Hiring for 20 Field Sales Executive Jobs in Balasore, Mayurbhanj, Keonjhar, Bhadrak, Jajpur, with minimum 1 Year Experience,Required Educational Qualification is : 12th Pass, M.B.A/PGDM with Good knowledge in Customer Relationship, Marketing Communication, Direct Sales, Lead Generation, Technical Sales, b2c Marketing, Field Marketing, Selling Skills, Field Sales etc. Visit us on YouTube @Aquatech2021Call us 9238303456

We are looking for a Customer Support Executive to join our team in Berhampur. This is a part-time, work-from-home position suitable for freshers with at least a 12th-grade education. The role involves assisting customers and providing them with the necessary support they need.**Key Responsibilities:**- **Respond to Customer Inquiries:** Assist customers via various communication channels like email, chat, or phone. You will address their questions and concerns promptly and professionally.- **Provide Product Information:** Share accurate information about our products and services to help customers make informed decisions and feel satisfied with their choices.- **Resolve Customer Issues:** Identify and troubleshoot problems customers face and work towards resolving their issues effectively. Your goal is to ensure customer satisfaction.- **Maintain Records:** Keep organized and accurate records of customer interactions and transactions. This is essential for tracking customer needs and improving service.- **Feedback Collection:** Gather feedback from customers regarding their experience. This information will help the company improve its services and products.**Required Skills and Expectations:**- **Excellent Communication Skills:** You should have strong verbal and written skills to interact clearly and effectively with customers.- **Problem-Solving Ability:** You must be able to think critically and find solutions to customer issues promptly.- **Positive Attitude:** A friendly and approachable demeanor is essential for creating a good customer experience.- **Basic Computer Skills:** Proficiency in using computers and navigating through software applications is necessary, as you'll be handling customer inquiries online.- **Self-Motivated:** Since this is a work-from-home role, being self-driven and managing your time effectively is important for success.

HIRING NOW - PaytmWe are hiring Field Executives / Sales Executives for PaytmJob Role: FSE, Sr. FSE, Super sr FSE, IGL As per experienceWork: Merchant onboarding & customer supportEligibility:10th pass & aboveBasic smartphone knowledgeFreshers & experienced both welcomeSalary + Incentives Available

As a Field Sales Executive, you will be responsible for generating leads, meeting sales targets, and maintaining customer relationships in the Bhubaneswar region. Your key responsibilities will include conducting cold calls and visits to potential clients, preparing sales proposals, and negotiating deals to close sales successfully. You should have good communication skills, a proactive attitude, and the ability to work independently. Prior sales experience is preferred, but freshers with a strong desire to learn and grow in sales are also welcome to apply. A 12th pass qualification is required for this role, with 0-2 years of experience in sales being a bonus. This is a full-time position with a work-from-home option, giving you the flexibility to manage your work schedule effectively.

We are a Real Estate firm dealing with property/plot sales and currently operating in Bhubaneswar. We are looking for candidates having skills in areas of sales, marketing, field operation, tele counseling, etc.

- Interact with customers to provide information and address inquiries: As a Customer Representative, you will be responsible for engaging with customers through various communication channels to assist them with their queries and provide them with accurate information about products or services.- Handle customer complaints and resolve issues: You will be expected to receive and address customer complaints promptly, finding effective solutions to ensure customer satisfaction and retention.- Process orders and manage customer accounts: Your role will involve processing customer orders, updating account information, and ensuring that all transactions are accurately recorded in the system.- Assist customers with product or service-related issues: You will need to have a good understanding of the products or services offered by the company in order to effectively assist customers with any issues they may encounter.- Maintain customer satisfaction and strive for a positive customer experience: It is crucial for you to ensure that customers are satisfied with the service they receive, going above and beyond to create a positive experience for them.Required skills and expectations:1. Good communication skills: You should have excellent verbal and written communication skills to effectively interact with customers and convey information clearly.2. Problem-solving abilities: Being able to think on your feet and find solutions to customer issues is essential in this role.3. Patience and empathy: Demonstrating patience and empathy towards customers, especially in challenging situations, is key to building strong customer relationships.4. Basic computer knowledge: Familiarity with basic computer applications and the ability to navigate software programs is necessary for this role.5. Ability to work in a team: Collaborating with colleagues and working together to achieve common goals is an important aspect of this role.

Identify and generate leads through field visits, digital platforms, referrals, builders,and architects. Maintain regular follow-ups with clients and convert inquiries into projects. Conduct market research to analyze trends, customer needs, and competitor activities. Plan and execute digital campaigns, brochures, site branding, and promotionalactivities. Build partnerships with real estate developers, contractors, and vendors for businessopportunities. Organize and represent the company in exhibitions, trade fairs, and promotionalevents.

1. Drive lead generation through personal PR networks, including corporate houses, HNIs, NRIs, and institutional clients.2. Identify potential new markets, customer segments, and bulk investors for company projects.3. Recruit, Onboard and train IBAs, maintain strong relationship with high-performing IBAs.4. Define and implement monthly/quarterly sales plans and ensure team adherence. Take ownership of achieving revenue targets across projects.5. Lead complex negotiations and finalize deals in coordination with Sales Head/Management. Ensure extraordinary customer experience pre- and post-booking.6. Consolidate daily/weekly reports from reportees and prepare analytical insights. Track performance metrics like lead-to-sale ratio, agent contribution, and campaign ROI. Present periodic reports to Sales Head with recommendations for improvements.

- Key Responsibilities:1. Conducting field visits to potential customers: As a Field Sales Executive, you will be responsible for visiting potential customers in the Jajpur area to promote and sell products/services.2. Generating leads and converting them into sales: You will need to actively generate leads through various methods and follow up on them to convert them into actual sales.3. Building and maintaining relationships with customers: It is essential to build strong relationships with customers by providing excellent service and support to ensure repeat business.4. Achieving sales targets: You will be expected to meet and exceed the sales targets set by the company to contribute to overall business growth and success.- Required Skills and Expectations:1. Excellent communication and interpersonal skills: You must have strong communication skills to effectively interact with customers and build relationships.2. Persuasive and convincing ability: You should be able to persuade potential customers to purchase products/services through convincing sales pitches.3. Self-motivated and result-oriented: Being self-motivated and driven by results is crucial in meeting and exceeding sales targets.4. Flexibility and adaptability: You must be adaptable to different situations and environments while working in the field sales role.

Roles & Responsibilities:- Represent the company at the assigned location and handle day-to-day operations.Conduct field visits for lead generation, client meetings, and follow-ups.Support sales activities and achieve assigned targets.Build and maintain strong relationships with clients and local stakeholders.Coordinate between head office and local site for smooth communication.Prepare and submit daily/weekly activity and sales reports.Ensure professional conduct and brand representation at all times.

- Build and maintain strong relationships with customers: The Customer Relationship Executive will be responsible for establishing and nurturing lasting relationships with customers to ensure their satisfaction and loyalty.- Handle customer inquiries and resolve complaints: The role involves effectively addressing customer queries and concerns in a timely and professional manner to ensure a positive customer experience.- Conduct regular follow-ups with customers: The candidate will need to follow up with customers to gather feedback, address any issues, and keep them informed about new products or services.- Collaborate with internal teams: The Customer Relationship Executive will work closely with internal departments such as sales, marketing, and product development to address customer needs and improve overall customer satisfaction.Required Skills and Expectations:- Excellent communication skills: The ideal candidate should have strong verbal and written communication skills to effectively interact with customers and internal teams.- Customer-centric approach: A customer-centric mindset is essential to understand and prioritize customer needs and provide personalized solutions.- Problem-solving abilities: The candidate should have the ability to analyze situations, identify problems, and propose effective solutions to ensure customer satisfaction.- Time management skills: Strong time management skills are crucial to handle multiple customer inquiries and tasks efficiently within set deadlines.- Experience in customer service: Prior experience in a customer service role, preferably in a similar industry, is preferred.

Key Responsibilities: Handle inbound and outbound customer calls with professionalism, clarity, and courtesy. Understand customer needs thoroughly and provide accurate, relevant, and timely information. Maintain detailed records of customer interactions, feedback, and responses using Excel sheets. Coordinate effectively with internal departments to address and resolve customer queries promptly. Ensure systematic follow-ups to enhance customer satisfaction and retention. Prepare and maintain daily call reports and submit updates to the reporting authority. Uphold company policies, service standards, and quality benchmarks at all times. Pitch to the customers about the services of the company.Desired Skills & Requirements: Good communication skills in Hindi, English, and Odia. Basic proficiency in MS Excel and MS Word. Excellent customer-handling and interpersonal skills. Ability to multitask and perform efficiently in a fast-paced environment. Prior experience in customer service or tele-calling will be an added advantage.

Involves the Process of Inputting, Updating, and Maintaining Information in Digital Systems, Requiring Accuracy, Speed, and Attention to Detail to Convert Raw Data from Physical or Electronic Sources Into Organized, Usable Formats for Businesses, Often Involving Tasks like Transcribing, Verifying, and Managing Records

We are seeking a Sales Manager to join our team in Bhadrak, India. The ideal candidate should have 2-5 years of experience in sales, with a graduate degree. As a Sales Manager, your key responsibilities will include leading a sales team, developing sales strategies, building client relationships, and achieving sales targets. We are looking for a male candidate who is a strong communicator, has excellent negotiation skills, and is results-oriented. The role is full-time and based in the office.

We are looking for an Air Ticketing Staff to join our team in Bhubaneswar, India. Your main responsibility will be to assist customers with booking air tickets, making reservations, and providing information on flights and fares.Key responsibilities:- Assist customers with booking air tickets through computerized systems.- Provide information on flight schedules, availability, and fares.- Make reservations and issue tickets to customers.- Handle customer inquiries and resolve any issues related to ticketing.Required skills and expectations:- Minimum education of 10th pass.- Excellent communication skills to interact with customers effectively.- Ability to work under pressure and handle multiple tasks simultaneously.- Strong attention to detail to accurately process ticketing information.- Knowledge of computerized ticketing systems is preferred.- Willingness to work full-time at the office location.