Customer Relationship Job Vacancies in Odisha

SHARE YOUR RESUME 9007706142nWe are looking for an enthusiastic Air Ticketing Staff member to join our team in Bhadrak. This role is perfect for individuals with a passion for the travel industry and a desire to assist customers in booking their flights.nnKey Responsibilities:nn- Flight Reservations: Assist customers by providing accurate information, helping them select and book the best flight options based on their travel needs.n n- Ticketing: Process and issue airline tickets efficiently, ensuring compliance with airline policies and regulations.n n- Customer Service: Address inquiries and resolve issues related to flight bookings, providing excellent customer service to enhance the travel experience.n n- Administrative Tasks: Maintain records of ticket bookings, cancellations, and customer communications, ensuring all details are accurately documented.nnRequired Skills and Expectations:nnCandidates should have a minimum educational qualification of completing the 10th standard and possess a keen interest in the travel sector. Strong communication skills are essential for interacting effectively with customers and colleagues. Good organizational skills will help manage multiple tasks efficiently while ensuring attention to detail in ticketing processes. A positive attitude and willingness to learn will be crucial for adapting to the fast-paced environment of air ticketing. No prior experience is necessary, making this position ideal for freshers eager to start their careers in the airline industry.

We are looking for an Airline Ramp Executive to join our team in Bhubaneswar. This full-time position is suitable for candidates with 0 to 6 years of experience. A minimum education of passing the 10th grade is required.Key Responsibilities:- Baggage Handling: Assist in the loading and unloading of passenger luggage, ensuring all bags are correctly handled and transported to the correct locations.- Aircraft Support: Provide ground support for aircraft, which includes services like marshaling, fueling, and preparing for departure, helping ensure timely takeoffs.- Equipment Operation: Operate various ground service equipment safely and efficiently, maintaining compliance with safety regulations.- Team Collaboration: Work closely with fellow team members and other departments to ensure smooth operations at the ramp area, fostering a cooperative environment.- Safety Compliance: Follow all safety protocols to maintain a safe working environment, addressing any hazards immediately.Required Skills and Expectations:Candidates should possess good communication skills and have the ability to work effectively in a team. Attention to detail is essential, particularly when handling baggage and equipment. A basic understanding of safety procedures in a ground support environment is beneficial. Candidates must also be physically fit, as the role may involve lifting and moving heavy items. Flexibility to work various shifts, including weekends and holidays, is expected to meet operational needs.

As an Airport Ticketing Executive, you will play a vital role in ensuring smooth travel experiences for passengers. This position is based in Cuttack, India, and is ideal for individuals who are passionate about the travel industry and looking to start their career.Key Responsibilities:- Ticket Sales and Reservations: You will assist passengers in booking their flights, providing them with relevant information about schedules, fares, and availability to help them make informed decisions.- Customer Service: Your role includes addressing passenger queries and resolving any issues they may encounter, ensuring a pleasant travel experience.- Check-in Assistance: You will help travelers during the check-in process, including baggage handling and providing boarding passes, ensuring that processes are smooth and efficient.- Document Handling: You will manage and verify essential travel documents and tickets to ensure compliance with airline policies.- Collaboration with Team Members: Working closely with other airport staff, you will ensure all ticketing and boarding procedures are coordinated well.Required Skills and Expectations:Candidates should possess strong communication skills to engage with passengers effectively. Attention to detail is vital for managing ticketing information accurately. You should have a basic understanding of the travel and airline industry, along with a friendly demeanor to create a welcoming atmosphere. A commitment to providing excellent customer service and the ability to work in a team-oriented environment are also essential for this role.

As an Airlines Executive, you will play a vital role in ensuring smooth operations within the airline industry. Your primary responsibilities will include:- Customer Service: Engage with passengers, addressing their inquiries and providing information regarding flights, ticketing, and baggage. A friendly and helpful demeanor is essential to enhance the customer experience.- Ticketing and Reservations: Assist customers with booking tickets, making modifications, and handling cancellations. You will need to ensure accuracy in all transactions to maintain customer trust.- Check-in Procedures: Guide passengers through check-in processes, ensuring that all documentation is correctly handled and that they are directed to the appropriate departure gates.- Problem Resolution: Quickly address any issues that arise during travel, such as delays or lost baggage. You should aim to resolve these matters effectively while maintaining a positive atmosphere.- Coordinating with Staff: Work collaboratively with other airline staff, including flight attendants and ground crew, to ensure efficient communication and service delivery.To succeed in this role, you should possess strong communication skills and be comfortable interacting with diverse individuals. A keen attention to detail is necessary for managing customer information accurately. Basic computer skills are also expected as you will utilize software for reservations and check-in systems. A positive attitude and the ability to work in a fast-paced environment are essential for providing excellent service.

Job Title: Sales Officer / Assistant Manager - Retail Branch BankingJob Description:We are hiring dynamic and result-oriented professionals for the role of Sales Officer / Assistant Manager in Retail Branch Banking. The selected candidates will be responsible for acquiring new customers and driving sales of banking products while ensuring excellent customer service.Key Responsibilities:- Acquire new customers through field sales and branch leads.- Promote and sell banking products such as Savings & Current Accounts, Credit Cards, Personal Loans, Business Loans, Insurance, and other retail banking products.- Build and maintain strong customer relationships.- Achieve monthly sales and business targets.- Coordinate with branch teams to ensure smooth customer onboarding.- Maintain accurate records and comply with bank policies and procedures.Eligibility:- Graduate in any discipline.- Freshers and experienced candidates are welcome to apply.- Good communication and interpersonal skills.- Sales aptitude and customer-focused approach.- Willingness to work in field sales.Benefits:- Competitive salary- Attractive performance incentives- PF & ESI benefits- Career growth opportunities- Training and development support

As a Customer Relationship Executive, you will be the vital link between our customers and the company. Your role will involve managing customer interactions and ensuring their satisfaction with our services.Key Responsibilities:- Customer Support: Assist customers by answering their queries and resolving issues promptly to enhance their satisfaction and loyalty.- Relationship Building: Establish and nurture long-term relationships with customers to foster trust and repeat business.- Feedback Collection: Gather customer feedback to understand their experiences and identify areas for improvement in our services.- Product Knowledge: Stay updated on company products and services to provide accurate information and assist customers effectively.- Reporting: Document customer interactions and report patterns to management to help improve service initiatives and identify training needs.Required Skills and Expectations:- Communication Skills: Strong verbal and written communication skills are essential for engaging with customers and addressing their needs effectively.- Problem-Solving Abilities: You should be able to analyze issues quickly and provide effective solutions to enhance the customer experience.- Interpersonal Skills: Ability to connect with customers and understand their perspectives is important for building strong relationships.- Basic Computer Proficiency: Familiarity with computer systems and basic software applications will be helpful for managing customer data and communication.- Team Player: You should be willing to collaborate with colleagues to ensure a consistent and positive customer experience. An enthusiasm for helping others and a proactive approach are vital for success in this role.

SHARE YOUR RESUME 9007706142nWe are seeking an Airport Customer Service Associate to join our team in Bhubaneswar. This full-time position is ideal for individuals looking to start their careers in customer service within the aviation industry.nnKey Responsibilities:nn1. Customer Assistance: Provide friendly and efficient service to passengers, addressing their inquiries and concerns related to flights and airport services.nn2. Check-In Support: Assist passengers with the check-in process, ensuring the smooth handling of baggage and boarding passes.nn3. Information Dissemination: Share accurate flight information, including arrivals, departures, and gate changes, to keep passengers informed.nn4. Problem-Solving: Address any issues or complaints that arise, working to find solutions that enhance the passenger experience.nn5. Collaboration: Work closely with airport operations teams to ensure timely and effective communication regarding passenger needs and exceptional service delivery.nnRequired Skills:nnCandidates should possess a minimum of a 10th-grade education and preferably have some customer service experience, though freshers are encouraged to apply. Strong communication skills, a friendly demeanor, and the ability to handle stressful situations are essential. Additionally, candidates should demonstrate good teamwork abilities and be willing to work flexible hours, including weekends and holidays. An enthusiastic attitude towards helping others and a keen interest in the aviation sector will be highly regarded.

SHARE YOUR RESUME 9007706142We are seeking a dedicated Air Ticketing Executive to join our team in Bhubaneswar. This entry-level position is ideal for individuals looking to start their career in the travel industry, with a focus on ticketing and customer service.Key Responsibilities:1. Booking Air Tickets: Assist customers in booking air tickets based on their travel preferences and requirements, ensuring accuracy and efficiency in the process.2. Customer Support: Provide excellent customer service by answering queries related to flight schedules, fares, and ticketing policies, helping customers make informed decisions.3. Ticket Modifications: Handle requests for changes to existing bookings, such as date changes or cancellations, while following company policies and procedures.4. Record Management: Maintain accurate records of ticket bookings and customer interactions in the company database, ensuring all information is updated and easily accessible.5. Payment Processing: Assist in processing payments for air ticket bookings, ensuring transactions are handled securely and efficiently.Required Skills:Candidates should have strong communication skills to interact effectively with customers. Attention to detail is essential for accurate ticket bookings and managing records. Basic knowledge of travel and airline processes is preferred but not mandatory. A proactive attitude and the ability to work in a fast-paced environment will help you thrive in this role. Being a team player who can also work independently is important for success in this position.

An Airport Ticketing Executive plays a crucial role in ensuring a smooth travel experience for passengers. This full-time position is based in Bhubaneswar and is suitable for individuals with 0 to 1 year of experience. Candidates should have completed at least their 10th grade.Key Responsibilities:- Ticket Booking: Assist passengers in booking tickets for various flights, ensuring they have all necessary information for their travel plans.- Customer Service: Provide excellent service by addressing passenger inquiries, resolving issues, and ensuring a pleasant experience at the ticketing counter.- Flight Information: Keep up-to-date with flight schedules, cancellations, and delays to inform and guide passengers accordingly.- Documentation: Verify passenger identification and travel documents to ensure compliance with airline policies and regulations.- Payment Processing: Handle cash and electronic payments for ticket sales, ensuring accuracy and confidentiality in transactions.Required Skills and Expectations:Candidates should possess good communication skills to interact effectively with passengers and colleagues. A customer-oriented attitude is essential, as the role involves assisting travelers with diverse needs. Basic knowledge of computers and ticketing software is preferred, as well as the ability to learn quickly on the job. Attention to detail is important to avoid errors in ticketing and documentation. Flexibility in work hours, including weekends and holidays, is expected to meet the demands of the airport environment. A positive demeanor and willingness to assist others will greatly contribute to success in this role.

As an Air Ticketing Executive, you will play a crucial role in assisting customers with their travel plans. Your main responsibility will be to handle ticket bookings, manage customer inquiries, and provide excellent service to ensure a smooth travel experience.Key Responsibilities:- Booking Air Tickets: You will be responsible for booking flight tickets for customers by using booking systems and ensuring that all details are accurate.- Customer Support: Provide assistance to customers via phone or in-person, answering their questions about flights, fares, and travel policies.- Handling Payments: Manage payment transactions related to ticket bookings, ensuring accuracy and security in processing payments.- Maintaining Records: Keep detailed records of ticket bookings and related transactions to ensure proper documentation and easy retrieval.- Collaborating with Airlines: Work closely with various airlines and travel partners to stay updated on schedules, prices, and promotional offers.- Problem Solving: Address any issues or cancellations that may arise, providing timely solutions and alternatives to customers.Required Skills and Expectations:You should possess good communication skills, both verbal and written, to effectively assist customers. Attention to detail is essential as you will be handling sensitive travel data. A basic understanding of computer operations and booking systems is important. We expect you to be proactive and adaptable, able to work in a fast-paced environment while maintaining a positive attitude. Even if you have limited experience, a willingness to learn and grow in the travel industry will be highly valued.

- Assist passengers with check-in, document verification, and boarding pass issuance.- Handle baggage check-in and provide information about flights, gates, and boarding procedures.- Resolve passenger queries professionally and coordinate with airport staff for smooth operations.