Customer Relationship Executive Jobs

Job Title: Customer Relationship Executive (CRE) / Customer Relationship Manager (CRM)We are hiring a Customer Relationship Executive (CRE) / Customer Relationship Manager (CRM) with 1-2 years of experience.Eligibility:Qualification: Any GraduateExperience: 1-2 years in Customer Relationship, Customer Service, or a similar roleExcellent verbal and written communication skillsStrong interpersonal and customer handling abilitiesAbility to build and maintain positive client relationshipsGood problem-solving skills and a customer-centric approachSalary:

We are looking for a dedicated Air Ticketing Executive to join our team in Hooghly. This role is suitable for fresh graduates or individuals with minimal experience in the travel industry.**Key Responsibilities:**- **Ticket Booking:** Handle the booking of air tickets for customers by using the booking system and ensuring all details are accurate.- **Customer Support:** Assist customers with inquiries regarding flight schedules, prices, and travel regulations to provide them with the best options.- **Price Comparisons:** Conduct price comparisons between different airlines to offer clients the most economical choices.- **Documentation:** Ensure that all necessary documentation for ticket issuance is completed and maintained in alignment with airline procedures.- **Problem Solving:** Resolve any issues related to tickets, such as cancellations or modifications, promptly and efficiently to maintain customer satisfaction.- **Team Collaboration:** Work with fellow team members to share knowledge and support each other in achieving team goals.Required skills and expectations include:- A high school diploma (10th pass) is essential, with an eagerness to learn about the travel and tourism industry.- Strong communication skills to interact effectively with customers and colleagues.- Basic computer skills are necessary to navigate booking systems and manage customer information.- Attention to detail to ensure accuracy in bookings and documentation.- A positive attitude and willingness to work in a fast-paced environment, adapting to changing customer needs and demands. The ideal candidate should be passionate about travel and customer service, ready to start a career in air ticketing.

We have an urgent requirement from AIS Business Solutions (Gurgaon) for International Voice Process (US Customer Care).Requirement Details:* Experience: Minimum 1 year in International Voice Process only

Job Title: Sales Officer / Assistant Manager - Retail Branch BankingJob Description:We are hiring dynamic and result-oriented professionals for the role of Sales Officer / Assistant Manager in Retail Branch Banking. The selected candidates will be responsible for acquiring new customers and driving sales of banking products while ensuring excellent customer service.Key Responsibilities:- Acquire new customers through field sales and branch leads.- Promote and sell banking products such as Savings & Current Accounts, Credit Cards, Personal Loans, Business Loans, Insurance, and other retail banking products.- Build and maintain strong customer relationships.- Achieve monthly sales and business targets.- Coordinate with branch teams to ensure smooth customer onboarding.- Maintain accurate records and comply with bank policies and procedures.Eligibility:- Graduate in any discipline.- Freshers and experienced candidates are welcome to apply.- Good communication and interpersonal skills.- Sales aptitude and customer-focused approach.- Willingness to work in field sales.Benefits:- Competitive salary- Attractive performance incentives- PF & ESI benefits- Career growth opportunities- Training and development support

K9HR SOLUTIONS, varsha Dabhi(HR Recruiter - Mo. No. 9875279592 Email ID: hr025.k9hrs@gmail.com) is looking for a motivated and enthusiastic Field Sales Executive to join our team in Rajkot, India. This entry-level position is ideal for recent graduates looking to kick-start their career in sales.As a Field Sales Executive, you will be responsible for promoting and selling our products to potential customers in your assigned territory. Your main goal will be to build strong relationships with clients and generate sales leads.Key responsibilities include:- **Customer Engagement**: Actively reach out to potential clients, introduce our products, and maintain a strong presence in the field.- **Sales Presentations**: Conduct in-person presentations to showcase product benefits and address customer questions, ensuring clarity and understanding.- **Market Research**: Gather valuable insights about market trends, customer preferences, and competitor activities to inform our sales strategies.- **Follow-ups**: Keep in touch with potential and existing customers to ensure satisfaction and nurture long-term relationships.- **Reporting**: Maintain accurate records of sales activities, customer interactions, and progress toward personal sales targets.Required skills and expectations include strong communication abilities to effectively express ideas, a proactive attitude toward meeting sales targets, good organizational skills, and a willingness to learn and adapt in a fast-paced environment. A willingness to travel within your territory is essential to meet clients in person and seize sales opportunities. Male candidates are preferred for this role.

SALES AND MARKETING require 6 Candidates , salary 2.5 to 3.5 CTC and above insentive basis, require only Male candidates minimum education 12 th pass . fresher candidates are also welcome .A-205 AHCL HOMES NEAR SHIMPOLI METRO STATION OPP. SHIMPOLI TELEPHONE EXCHANGE BORIVALI WEST MUMBAI 400092

We are looking for a Customer Support Executive to join our team in Coimbatore. In this role, you will be the first point of contact for customers, helping them with their inquiries and ensuring a positive experience with our services.**Key Responsibilities:**- **Assist Customers:** Respond to customer queries via phone, email, or chat, providing accurate information and solutions. Your main goal will be to resolve issues efficiently and effectively.- **Documentation:** Maintain records of customer interactions and transactions. This will help track issues and ensure continuity of service for customers.- **Feedback Collection:** Gather customer feedback to help improve our products and services. Your insights will play a vital role in enhancing the customer experience.- **Collaboration:** Work closely with other team members and departments to resolve customer issues and improve service delivery. Effective teamwork is essential for success in this role.- **Product Knowledge:** Stay updated on our products and services to provide the best support. A deep understanding will enable you to assist customers better.**Required Skills and Expectations:**A successful candidate will have excellent communication skills, both verbal and written, to interact effectively with customers. A friendly and patient attitude is essential to help build trust. You should be detail-oriented, capable of maintaining accurate records and following up on outstanding issues. Strong problem-solving skills are important to handle customer complaints and inquiries effectively. The ideal candidate is a quick learner who can adapt to various situations, and previous experience in customer service, while helpful, is not required. A minimum of a 12th-grade education is necessary for this position.

As an Airport Guest Relationship Executive, you will play a vital role in ensuring a positive experience for all travelers at the airport. This position is ideal for freshers and requires at least a 10th-grade education. You will work from the airport office.**Key Responsibilities:**- **Guest Assistance:** Interact with guests arriving and departing from the airport, helping them with inquiries and providing necessary information to enhance their travel experience.- **Check-In Support:** Assist passengers with the check-in process, ensuring they understand the procedures and have all necessary documents ready for boarding.- **Handling Complaints:** Address any issues or complaints from guests promptly and professionally, striving to resolve concerns effectively and ensure customer satisfaction.- **Information Dissemination:** Provide accurate information about flight schedules, airport facilities, and services available to passengers, helping them navigate the airport smoothly.- **Coordination with Airlines:** Work closely with airline staff to communicate any special needs or requests from passengers, ensuring that their needs are met efficiently.**Required Skills and Expectations:**- Strong communication skills are essential for effectively interacting with guests and colleagues.- A positive attitude and a passion for customer service are important to create a welcoming environment.- Basic problem-solving skills to address guest concerns and complaints promptly.- Ability to work in a fast-paced environment, handling multiple tasks simultaneously.- Must be punctual, reliable, and committed to working full-time in the office.

We are looking for an Air Ticketing Executive to join our team in Purnia. In this role, you will be responsible for handling various tasks related to ticket reservations and customer service. You will play a vital part in ensuring that our customers have a smooth and pleasant experience when booking their flights.**Key Responsibilities:**- **Ticket Reservation**: Assist customers in booking air tickets based on their travel needs, ensuring accuracy in dates, destinations, and personal information.- **Customer Service**: Provide exceptional support to customers by answering their queries regarding flight availability, prices, and travel options.- **Documentation Handling**: Manage all necessary documents related to ticketing, including confirmations and cancellations, while ensuring compliance with airline policies.- **Coordination with Airlines**: Work closely with airline representatives to resolve any issues concerning ticketing, changes, or refunds that may arise.- **Market Research**: Stay updated on airline offers and promotions to help customers get the best deals.**Required Skills and Expectations:**- A minimum educational qualification of completing the 10th grade is necessary. - Excellent communication skills in English and Hindi to interact effectively with customers.- Basic computer skills, including familiarity with ticketing software and Microsoft Office Suite.- Strong attention to detail to ensure that all bookings and documents are accurate.- Ability to work in a fast-paced environment while managing multiple tasks effectively.- A positive attitude and willingness to learn in the travel industry.

We are looking for a dedicated Airlines Executive to join our team in Howrah. This position is suitable for candidates with minimal experience, and a high school education is required.Key Responsibilities:- **Customer Service**: Assist passengers with inquiries, booking issues, and flight information to ensure they have a pleasant travel experience.- **Reservation Management**: Handle ticket bookings and cancellations using airline systems, ensuring accuracy and timeliness in processing requests.- **Flight Coordination**: Collaborate with airline crews and ground staff to ensure smooth flight operations and address any passenger concerns.- **Documentation**: Maintain accurate records of bookings, ticket sales, and customer interactions for reporting and analysis.- **Issue Resolution**: Address and resolve customer complaints effectively and provide solutions to enhance customer satisfaction.Required Skills and Expectations:- **Communication Skills**: Strong verbal and written communication abilities are crucial for interacting with customers and colleagues effectively.- **Attention to Detail**: Ability to pay attention to small details is important for managing reservations and preventing errors.- **Problem-Solving Skills**: Capable of thinking quickly and providing solutions to any issues that arise in a fast-paced environment.- **Team Player**: Must work well with others, including management, colleagues, and airline personnel, to ensure a seamless experience for passengers.- **Basic Computer Skills**: Familiarity with computers and software related to ticketing and reservations is essential for this role. This role provides an excellent opportunity to start a career in the airline industry for individuals who are eager to learn and grow.

As a Customer Relationship Executive in Guwahati, you will be responsible for building and maintaining relationships with customers through strategic communication and outbound calling. Your key responsibilities include reaching out to customers to address their needs, resolving any issues they may have, and ensuring customer retention by providing exceptional service. To excel in this role, you should possess excellent communication skills, be able to effectively convey information to customers, and have a customer-centric approach. Additionally, you should be proactive in identifying customer needs and be able to work collaboratively with other team members to ensure customer satisfaction. A minimum of 1-2 years of experience in a similar role and a graduate degree are required for this full-time position.

- Greet and welcome arriving guests in a warm, efficient and professional manner; manage check-in and check-out processes accurately.- Handle guest enquiries, requests, complaints and feedback at the front desk, ensuring prompt resolution and escalating where needed.- Maintain up-to-date knowledge of room categories, rates, packages, promotions, and hotel facilities in order to assist guests effectively.- Monitor room status, coordinate with housekeeping and maintenance so that guest rooms are ready for arrival, and update the system accordingly.- Manage billing, cashiering, credit and cash handling at the front desk following hotel policy and financial controls.- Maintain the reception area: ensure it is clean, presentable, and that all guest amenities (brochures, signage, information rack) are current.- Work shifts (including weekends/holidays) as required and ensure smooth handover between shifts; keep logbooks and shift reports.- Liaise with other hotel departments (housekeeping, F&B, maintenance, security) to ensure seamless guest experience and to communicate guest requirements or VIP arrivals.- Adhere to the hotels grooming, behavioural, health & safety, and emergency procedures standards.- Collect guest feedback, maintain guest profiles, and assist in building guest loyalty through personalised service.- Actively promote the hotels rooms, services and facilities (banquets, meeting rooms, F&B outlets, packages) to guests, walk-ins and through phone/online enquiries, to drive incremental revenue.- Assist in identifying leads and potential clients (corporate accounts, travel agents, event planners), make outbound contacts and follow up on enquiries/proposals.- Prepare and present sales proposals to prospective clients (group bookings, events, conferences) highlighting the hotels value proposition and customised offerings.- Negotiate terms (rates, inclusions, payment) in coordination with sales/management to close bookings and ensure profitability and hotel standards are upheld.- Maintain records of sales activity, track bookings, follow up on leads, update the CRM or hotel management system and generate sales reports.- Stay informed about market trends, competitor hotel product offers, and opportunities in the local market; suggest and implement promotional ideas or packages.