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Customer Relationship Executive Jobs

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Customer Relationship Executive (Freshers) Noida

Tracking Mantra Solutions Pvt. Ltd.

  • 0 - 6 yrs
  • 2.3 Lac/Yr
  • Female
  • Noida Sector 75
Computer Microsoft Excel Customer Relationship
Tracking Mantra Solutions Pvt. Ltd. is Hiring a Customer Relationship Executive to Handle Inbound Customer Calls and Maintain Strong Customer Relationships. the Role Focuses On Assisting Customers, Resolving Queries, Providing Product Information, and Ensuring a Positive Customer Experience for Our Gps Tracking and Vehicle Security Solutions.
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  • 3 - 9 yrs
  • 40.0 Lac/Yr
  • Germany
Guest Relation Executive Guest Relation Manager Guest Relation Associate Relation Executive Customer Relation Executive Guest Relationship Executive Guest Relation Supervisor
As a Guest Relation Executive, you will play a crucial role in ensuring that our guests receive exceptional service and have a memorable experience during their stay. Your key responsibilities will include:- **Welcoming Guests:** Greet guests warmly upon arrival and provide them with all necessary information about the facilities, services, and amenities available to enhance their stay.- **Addressing Complaints:** Handle guest complaints and feedback professionally. Ensure you listen carefully, empathize, and resolve issues promptly to maintain high satisfaction levels.- **Maintaining Guest Records:** Keep accurate records of guest interactions and preferences to personalize future services, ensuring our returning guests feel valued.- **Coordinating with Departments:** Collaborate with other departments such as housekeeping and food services to ensure guest needs are met swiftly and efficiently, fostering good team communication.- **Promoting Services:** Inform guests about our additional services and special offers, encouraging engagement and upselling where appropriate to enhance their experience.Candidates for this position should have a minimum of 3 years and a maximum of 9 years of experience in a customer service role, preferably in the hospitality industry. A diploma in hospitality or related fields is required. Strong communication skills in both German and English are essential. Additionally, candidates should demonstrate excellent problem-solving abilities, a friendly demeanor, and the capacity to work well under pressure. A passion for customer service and a keen attention to detail are vital for success in this role.
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Tilak Nagar Delhi
Good Communication Skill Presentable Outbound Calling Customer Retention Strategic Communication
Key Responsibilities:* Handle customer calls, follow-ups, and queries professionally.* Maintain strong customer relationships and ensure satisfaction.* Coordinate with internal teams for smooth operations.* Resolve complaints and provide proper solutions.* Maintain professionalism, discipline, and company standards.
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  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Female
  • Kirti Nagar Delhi
Direct Sales Sales Good Communication Skills Customer Calling
We are looking for a motivated, friendly, and professional Female Relationship Executive - MI to join our team at Kirti Nagar, New Delhi. This opportunity is ideal for graduates who want to build a successful career in Customer Relationship Management.Job Details:Position: Relationship Executive - MILocation: Kirti Nagar, New DelhiShift: Day & Night ShiftExperience: Minimum 6 Months (Calling/Customer Support experience preferred)Salary: Up to 25,000+ (Based on experience and performance)Additional Benefits: Attractive IncentivesWork Environment: Safe, Professional & Growth-Oriented OfficeKey Responsibilities:1. Client InteractionConnect with clients through phone calls and face-to-face meetings.Understand customer requirements and build long-term relationships.2. Problem ResolutionHandle customer queries professionally.Resolve client concerns promptly to ensure maximum customer satisfaction.3. Data ManagementMaintain accurate records of customer interactions.Update client information regularly in the CRM/system.4. Team CollaborationCoordinate with the Sales and Marketing teams.Share customer feedback and suggest improvements for better service.5. ReportingPrepare regular reports on customer interactions, feedback, and issue resolution.Highlight trends and provide insights to management.Required Skills & EligibilityFemale candidates are encouraged to apply.Graduate in any discipline.Minimum 6 months of experience in Customer Service, Telecalling, Relationship Management, or Calling Process.Excellent communication and interpersonal skills.Comfortable handling client calls and interacting with customers.Strong problem-solving and customer-focused approach.Good computer knowledge and attention to detail.Positive attitude, willingness to learn, and ability to work in a team.Why Join Us?Salary up to 25,000+ with attractive incentives.Safe and professional work environment.Career growth opportunities.Day & Night Shift options available.Supportive team and learning-oriented workplace.
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Field Sales Executive

Synaxis Informatic Tech Solutions Pvt Ltd

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Hyderabad
Retail Sales Product Sales Outbound Sales Customer Relationship Customer Support Field Sales
We are looking for a motivated and enthusiastic Field Sales Executive to join our team in Hyderabad. In this role, you will be responsible for driving sales and building strong relationships within the assigned territory.**Key Responsibilities:**- **Customer Engagement:** Actively pursue potential customers and engage with them to understand their needs and present suitable products or services.- **Sales Presentations:** Conduct product demonstrations and presentations to showcase features and benefits effectively, helping customers make informed decisions.- **Market Research:** Gather market intelligence and competitive information, helping the company adjust its sales strategies and stay ahead.- **Lead Generation:** Identify and generate new leads through networking, conferences, and local events, ensuring a continuous flow of potential customers.- **Sales Reporting:** Maintain accurate records of customer interactions and sales activities, providing insights into sales performance and identifying areas for improvement.- **Collaboration:** Work closely with the sales team and other departments to ensure a seamless customer experience from initial contact to post-sale support.**Required Skills and Expectations:**Candidates should be male and possess strong communication and interpersonal skills, enabling them to connect effectively with customers. A basic understanding of sales principles and a willingness to learn are essential. You should be results-oriented and able to work independently while managing time effectively. The ideal candidate will show enthusiasm for sales and a proactive approach to problem-solving. A positive attitude and the ability to handle rejection gracefully are also important for this role.
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Customer Support Executive - Kanpur

Advance Trip Tech Solution Pvt Ltd

  • 1 - 2 yrs
  • 1.3 Lac/Yr
  • Kanpur
Customer Relationship Customer Service Customer Handling Telephone Handling Good Communication Skills Chat Support Inbound Calls Customer Care
We are looking for a dedicated Customer Support Executive to join our team in Kanpur. The ideal candidate will have 1 to 2 years of experience in customer service and be passionate about helping customers.Key Responsibilities:- **Customer Interaction:** Respond to customer queries via phone, email, or chat, providing accurate information and resolving issues promptly.- **Issue Resolution:** Handle complaints and trouble tickets effectively, escalating complex issues to the appropriate departments when necessary.- **Product Knowledge:** Gain a deep understanding of our products and services to assist customers effectively and promote our offerings when needed.- **Feedback Collection:** Gather customer feedback to help improve our services and share insights with the team for continuous improvement.- **Documentation:** Maintain detailed records of customer interactions and issues using our support software for better tracking and follow-up.Required Skills and Expectations:The ideal candidate should hold a graduate degree with 1-2 years of experience in a customer support role. Strong communication skills, both verbal and written, are essential for clear customer interaction. A problem-solving mindset is crucial to address customer concerns effectively. Proficiency in using computer systems and customer support software is expected. The candidate must demonstrate empathy and patience, ensuring that every customer feels valued and understood. Flexibility and teamwork are important, as the role requires collaboration with various departments to deliver a seamless customer experience.
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Hiring Freshers || Delivery Executive

Alpen Staff Solution Pvt Ltd

  • 0 - 1 yrs
  • Bhubaneswar
Customer Relationship Delivery Boy GPS
free joining,job vacancy need delivery boy salary per shipment RS35 ,ODISHS MANY LOCATION VACANCY INTERST CANDIDATE JOIN AND ERN 35K PER MONTH, COMPANY WILL PROVIDE VEHICLE FUEL,DRIVER
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  • 1 - 2 yrs
  • 2.8 Lac/Yr
  • Salem
Strong Interpersonal Skills Good Communications CRM Software Customer Services
We are looking for an earnest relationship executive to initiate and nurture steady, mutually beneficial relationships with our clients. As a relationship executive, you should maintain contact with clients, work to understand their needs, and then advise them on which of our offerings could best support their objectives. Relationship Executive Responsibilities:
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  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • Zirakpur
Customer Relationship Direct Sales Management Skills Field Sales Negotiation Skills Field Marketing Marketing Communication Selling Skills Lead Generation B2B Sales
As a Field Sales Executive, you will be responsible for driving sales in your assigned territory. Your main goal will be to attract new customers and maintain strong relationships with existing ones
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Walkin For Airport Guest Relationship Executive Jobs (Freshers)

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • South 24 Parganas
Ground Staff Executive Airline Customer Service Ground Staff Activities
As an Airport Guest Relationship Executive, you will play a vital role in ensuring a positive experience for travelers at the airport. Your main responsibility will be to assist guests with their inquiries and provide exceptional service.- **Greet and Assist Guests**: Welcome travelers warmly and assist with any questions or concerns they may have regarding their journey.- **Provide Information**: Offer accurate information about flight schedules, airport facilities, and services available to enhance the customer experience.- **Handle Complaints**: Listen to guest complaints and issues patiently, providing solutions or escalating them to management when necessary to ensure resolution.- **Promote Airport Services**: Inform guests about the various services offered at the airport, including lounges, shopping, and dining options, to enhance their experience.- **Maintain Guest Records**: Keep accurate records of guest interactions and feedback to improve service quality and provide insights for future improvements.- **Collaborate with Team Members**: Work closely with your colleagues and other departments to ensure seamless communication and coordination for excellent guest service.To succeed in this role, you should have a friendly and approachable demeanor, along with good communication skills. A strong sense of responsibility and the ability to handle stressful situations are essential. Basic computer skills are required, and any experience in customer service will be an advantage, although not necessary. A high school diploma is the minimum educational requirement.
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  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Goa
Customer Relationship Air Ticketing Ticket Booking
We are seeking an enthusiastic Airport Ticketing Executive to join our team in Goa. This entry-level position is ideal for candidates eager to start their career in the aviation industry, where customer service and attention to detail are paramount.Key Responsibilities:- **Ticket Sales and Reservations**: Assist customers by providing information about flight schedules, fares, and services. Handle the booking process efficiently to ensure accurate ticket issuance.- **Customer Assistance**: Address customer inquiries and resolve any issues related to ticketing or travel arrangements, ensuring a positive travel experience for all passengers.- **Payment Processing**: Manage transactions securely and accurately, ensuring all financial operations comply with company policies.- **Maintaining Records**: Keep track of ticket sales and customer interactions using required software, ensuring that all information is up-to-date and organized.Required Skills and Expectations:Candidates must have completed at least 10th grade, with a strong interest in travel and customer service. Excellent communication skills are essential, as the role involves direct interaction with customers. The ideal candidate should be detail-oriented, with a knack for problem-solving. A passion for teamwork and the ability to work in a fast-paced environment are also important. Basic computer skills are necessary to efficiently handle ticketing systems and recordkeeping. Being proactive and adaptable will help you thrive in this role.
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  • 0 - 2 yrs
  • 3.3 Lac/Yr
  • Delhi
Customer Relationship Outbound Calling Customer Service Customer Care Customer Handling Customer Management
WE ARE HIRING Position: Customer Support Executive Location: Delhi Shift Timing: 5:30 AM - 2:30 PM One-Side Cab Facility Available Salary: Up to 28,000 per MonthEligibility: Freshers Welcome Experienced Candidates Can Apply Good Communication Skills Required Customer Service Experience Preferred (Not Mandatory)Why Join Us? Fixed Morning Shift One-Side Cab Facility Available Great Learning & Growth Opportunity Friendly & Supportive Work EnvironmentInterested candidates can share their CV or contact: Harsh Vijayvargiya 9039608842
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  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Karanjade Navi Mumbai
Good Convincing Skill Customer Relationship Lead Generation Field Sales
Home loan sales, coustomer follow up, coustomer Relationships, builder Relationships, Agent Relationships
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  • 1 - 3 yrs
  • 4.0 Lac/Yr
  • Rajarhat
Customer Relationship Marketing Communication Drive Bike
We are looking for a motivated Field Sales Executive to join our team in Rajarhat. This role involves actively engaging with potential customers and driving sales growth within the region.Key Responsibilities:1. **Sales Promotion:** Actively promote our products and services by visiting clients and potential customers, presenting our offerings, and explaining their benefits to drive sales.2. **Client Relationship Management:** Build strong relationships with existing and potential customers, ensuring their needs are met and maintaining high levels of customer satisfaction.3. **Market Research:** Gather information on market trends and customer preferences to identify new sales opportunities and provide feedback to the management team.4. **Sales Reporting:** Prepare and submit regular reports on sales activities, targets achieved, and market insights, helping the team to strategize effectively.5. **Collaboration:** Work closely with the marketing and support teams to ensure an aligned approach to customer engagement and promotion.Required Skills and Expectations:Candidates should have a graduate degree and 1-3 years of relevant experience in sales. Strong communication and interpersonal skills are essential for building relationships and effectively engaging clients. Candidates must display a proactive attitude, resilience, and an eagerness to achieve sales targets. Ability to work independently and as part of a team in a fast-paced environment while being detail-oriented is crucial for success in this role.
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Customer Care Executive - Full Time

Starwalk Services Pvt Ltd

  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Indore
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Outbound Calling Customer Management International BPO Cold Calling Customer Communication Call Center
A Customer Care Executive (CCE) acts as the bridge between an organization and its customers. For a graduate with at least 6 months of experience, a typical job description (JD) focuses on resolving inquiries, managing accounts, and maintaining satisfaction.Core Responsibilities Inquiry Resolution: Address customer complaints and inquiries via calls, email, or chat in a timely manner.Relationship Management: Build trust and rapport with customers to ensure brand loyalty and retention.Sales & Up-selling: Identify opportunities to cross-sell or upgrade products/services during interactions.Documentation: Accurately update and maintain customer records in the CRM system.Expected Skills & RequirementsEducation: A completed bachelor's degree in any stream.Experience: 6 months to 1 year in a customer support, BPO, or sales environment.Communication: Excellent verbal and written communication skills in the required languages (e.g., English, Hindi, local dialects).Soft Skills: Active listening, patience, problem-solving, and a high degree of empathy.Technical Aptitude: Basic computer literacy and familiarity with CRM tools.
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  • 2 - 5 yrs
  • 3.5 Lac/Yr
  • Gurgaon
Customer Relationship Retail Sales Marketing Communication Strategic Communication Direct Sales Field Sales Negotiation Skills
We are looking for a motivated Field Sales Executive to join our team in Gurgaon. In this role, you will be responsible for driving sales and building strong relationships with our clients. To succeed in this position, you should have a proactive attitude and excellent communication skills.**Key Responsibilities:**- **Client Acquisition:** Identify and approach potential clients to present our products and services, aiming to expand our customer base.- **Sales Presentations:** Conduct engaging product demonstrations and presentations to showcase the benefits and features to clients.- **Market Research:** Gather and analyze market trends and competitor information to identify new sales opportunities and improve strategies.- **Relationship Management:** Build and maintain strong relationships with existing clients, ensuring their satisfaction and loyalty to promote repeat business.- **Reporting:** Maintain accurate records of sales activities, leads, and customer interactions, providing regular reports on performance to management.**Required Skills and Expectations:**Candidates must have at least 2 to 5 years of experience in field sales, demonstrating a strong track record of meeting or exceeding sales targets. A minimum educational qualification of a 12th pass is required. Excellent verbal communication skills are essential for engaging with clients effectively. You should be comfortable working independently while also collaborating with team members when necessary. A good understanding of sales techniques and market dynamics is preferred. Additionally, strong time management and organizational skills are crucial to manage daily tasks effectively.
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  • 1 - 5 yrs
  • 3.0 Lac/Yr
  • Ludhiana
Good Communication Handle Customers Customer Relationship Retail Sales Counter Sales Negotiation Skills Convincing Power Sales Billing Retail Sales Executive Retail Outlets Outlets
A showroom sales executive is the primary face of a retail business. They are responsible for welcoming customers, showcasing products, understanding specific client needs, and closing sales. Their ultimate goal is to drive store revenue while delivering exceptional customer service.JOB Location - Sundernagar LudhianaKey ResponsibilitiesCustomer Interaction: Greet, engage, and assist walk-in customers. Listen to their requirements and recommend suitable products.Product Demonstration: Provide detailed product information, highlighting features, benefits, and customization options.Sales Targets: Work individually and collaboratively with the team to achieve or exceed monthly, quarterly, and yearly sales quotas.Showroom Maintenance: Ensure the sales floor is clean, organized, and visually appealing to merchandising standards.Order Processing & Admin: Handle transactions via Point-of-Sale (POS) systems, process invoices, and manage relevant documentation.Follow-Ups & Lead Management: Follow up on customer inquiries, phone calls, and WhatsApp messages to nurture potential sales.Essential Requirements & SkillsCommunication Skills: Excellent verbal communication and the ability to articulate product value.Interpersonal Skills: A confident, presentable, and approachable personality.Product Knowledge: Ability to quickly master and explain technical or detailed specifications Education & Experience: Typically a high school diploma, though a bachelor's degree or prior experience in retail or counter sales is highly preferred.Flexibility: Willingness to work retail hours, which frequently include weekends, holidays, and evening shifts
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  • Fresher
  • 3.0 Lac/Yr
  • Durgapur
12th Pass Customer Relationship Lead Generation
Sales Executive required for Personal loan finance department, minimum coalification 12th pass. Samart phone and tow wheeler compesary.
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  • Fresher
  • 7.0 Lac/Yr
  • Ranchi
Customer Relationship Air Ticketing Ticket Booking
We are seeking a detail-oriented Airport Ticketing Executive to manage ticketing processes at our Ranchi location. This entry-level position is ideal for fresh graduates who want to begin their careers in the travel industry.Key Responsibilities:1. **Ticket Reservations**: You will assist customers by providing information about flights and helping them book airline tickets effectively.2. **Customer Service**: Engage with travelers to understand their needs, answer queries, and resolve issues, ensuring a pleasant experience for all passengers.3. **Documentation Handling**: Maintain accurate records of ticket sales and customer information, ensuring all documents are processed correctly.4. **Payment Processing**: Handle payments and provide receipts, ensuring all financial transactions are completed securely and efficiently.5. **Coordination with Airlines**: Collaborate with various airlines to stay updated on flight schedules, fare changes, and availability, ensuring accurate and timely ticketing.Required Skills and Expectations:We expect candidates to have good communication skills to interact effectively with customers and team members. A basic understanding of computers and ticketing systems is essential, and the ability to work under pressure will be vital. A positive attitude, a willingness to learn, and strong attention to detail are also important for successfully performing in this role. Freshers are encouraged to apply, as we are looking for enthusiastic individuals ready to embark on a fulfilling career in the travel industry.
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  • 2 - 3 yrs
  • 19.0 Lac/Yr
  • Besant Nagar Chennai
Customer Relationship Customer Care Customer Support Customer Handling Customer Service Customer Communication Customer Management
We are looking for enthusiastic and customer-focused candidates to join our growing team.Position: Customer Support ExecutiveWork Mode: Work From HomeSalary: Up to 26,000 per monthWorking Days: 5 Days a WeekShift: Rotational ShiftTraining: Company ProvidedLaptop: Company ProvidedWi-Fi Support: Company ProvidedResponsibilities:Handle customer queries through calls, chats, and emails.Provide accurate information and resolve customer concerns.Maintain professional communication with customers.Ensure high customer satisfaction and service quality.Update customer records and maintain reports.Eligibility:Minimum 12th Pass / Graduate.Good Hindi and basic English communication skills.Basic computer knowledge.Freshers and Experienced candidates can apply.Immediate joiners preferred.Benefits: Work From Home Opportunity Fixed Salary up to 26,000 5 Days Working Company Paid Training Free Laptop Provided Wi-Fi Support Provided Career Growth OpportunitiesApply NowInterested candidates can share their updated resume or contact us for further details.
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Hiring Fresher - Domestic Ticketing Executive - Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Customer Relationship Ticket Booking Air Ticketing
As a Domestic Ticketing Executive, you will play a vital role in the travel industry by assisting customers with their travel needs. Your responsibilities will include:- **Booking Domestic Flights**: You will be responsible for making reservations for customers on various airlines, ensuring they get the best options based on their preferences and budget.- **Customer Assistance**: Providing support to customers for inquiries related to flight timings, availability, and pricing is essential. You'll need to respond to their questions promptly and courteously.- **Ticket Modifications and Cancellations**: You will handle changes to existing reservations, including cancellations and rescheduling, while following airline policies and procedures.- **Issuing Tickets**: Once bookings are confirmed, you will issue tickets accurately and ensure that all details are correct to avoid any travel issues for customers.- **Maintaining Records**: Its important to keep detailed records of all transactions and customer interactions, allowing for effective follow-up and reference for future bookings.To succeed in this role, you should possess excellent communication skills and a strong customer service orientation. Attention to detail is crucial for handling bookings and avoiding errors. A basic understanding of the travel industry and ticketing procedures will be beneficial. Ideally, you should be comfortable using computers and familiar with ticketing software. A positive attitude and the ability to work in a team will help you thrive in this fast-paced environment.
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Freshers For Airport Guest Relationship Executive - Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Customer Relationship Airline Operations Airport Ticketing Airport Operation Passenger Handling Airline Customer Service
We are seeking a friendly and dedicated Airport Customer Service Associate to join our team in Kolkata. This role is perfect for those eager to kickstart their careers in the airport industry and interact with travelers daily.Key responsibilities for this position include greeting passengers as they enter the airport, ensuring they feel welcome and assisted. You will help check in passengers for their flights, verifying their travel documents and providing boarding passes. Assisting with luggage handling and answering questions about flights, airport facilities, and services is also a crucial part of the job. You
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Airport Guest Relationship Executive Fresher

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Ground Staff Activities Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Passenger Handling Guest Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive in Kolkata, you will play a vital role in creating positive experiences for travelers. Your main focus will be on assisting guests with their needs at the airport.**Key Responsibilities:**- **Welcoming Guests:** Greet passengers warmly upon their arrival and ensure they feel valued and cared for.- **Providing Information:** Offer accurate information about flights, airport services, and local attractions to help guests navigate the airport.- **Handling Queries:** Address guest questions and concerns promptly, ensuring a swift resolution to any issues they may face.- **Assisting with Check-ins:** Support passengers during the check-in process, providing guidance and ensuring they have all necessary documents.- **Coordinating Services:** Work closely with various airport services like baggage handling and customs to ensure smooth operations for guests.- **Building Relationships:** Foster positive relationships with travelers to encourage repeat visits and enhance airport reputation.**Required Skills and Expectations:**Ideal candidates should possess excellent communication and interpersonal skills, making them approachable and friendly. A good understanding of customer service principles is essential. You should be able to work in a fast-paced environment, handle stressful situations calmly, and maintain a professional demeanor at all times.Candidates must have a minimum of a 12th-grade education, and while no prior experience is necessary, a willingness to learn and adapt is crucial. Being detail-oriented and capable of multitasking will help you succeed in this role.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
We are looking for an enthusiastic Airport Guest Relationship Executive to join our team in Kolkata. This entry-level position is perfect for individuals who enjoy interacting with people and ensuring guests have a pleasant experience at the airport.The key responsibilities include:- **Guest Assistance**: Provide exceptional support to guests by addressing inquiries, offering information about services, and guiding them through airport facilities.- **Check-In Support**: Assist guests during check-in processes to ensure a smooth and efficient experience.- **Issue Resolution**: Actively listen to guest concerns and work to resolve any issues related to their travel experience promptly and professionally.- **Information Dissemination**: Keep guests informed about flight schedules, boarding procedures, and airport amenities to enhance their travel experience.- **Feedback Collection**: Gather feedback from guests to understand their needs better and assist in improving service delivery.To succeed in this role, candidates should possess strong communication skills, a friendly demeanor, and the ability to work well in a fast-paced environment. Attention to detail is crucial, as well as the ability to stay calm under pressure. Being a team player with a positive attitude will be essential for collaborating effectively with colleagues. Previous experience is not required, making this an excellent opportunity for those eager to start their career in the hospitality industry. Applicants must have completed at least the 10th grade.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking
As an Airport Operations Executive, you will play a crucial role in ensuring smooth airport operations. You will work in a fast-paced environment and collaborate with various teams to enhance the travel experience for passengers. Your responsibilities will include:- **Passenger Assistance**: You will provide support and guidance to passengers at various checkpoints, helping them with inquiries and ensuring they have a comfortable travel experience.- **Check-In Support**: Assist passengers during the check-in process, ensuring they have all necessary documents and are informed about their flight details.- **Baggage Handling Coordination**: Work with baggage services to ensure that passengers' luggage is handled efficiently and safely, including tracking and resolving any lost baggage issues.- **Safety and Security Compliance**: Help maintain safety and security protocols at the airport by monitoring activity and reporting any suspicious behavior to management.- **Collaboration with Teams**: Coordinate with other airport staff, including ground crew and airline representatives, to ensure operations run smoothly and efficiently.To succeed in this role, you should have:- **Strong Communication Skills**: Clear and effective communication is essential for interacting with passengers and colleagues.- **Attention to Detail**: You will need to pay close attention to procedures and regulations to ensure compliance and safety.- **Problem-Solving Ability**: Being able to quickly address and resolve issues that may arise during airport operations is important.- **Team Player Attitude**: You should be willing to work collaboratively with others to achieve common goals in a busy environment.Overall, a positive attitude and a willingness to learn will contribute significantly to your success as an Airport Operations Executive.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Bhubaneswar
Customer Relationship Air Ticketing Ticket Booking
We are looking for dedicated Airport Ticketing Staff to join our team in Bhubaneswar. This role is ideal for individuals with a passion for travel and customer service, helping passengers with ticketing needs in a busy airport environment.Key Responsibilities:- **Ticket Sales:** Assist passengers in purchasing tickets for flights, ensuring accurate information is provided regarding schedules, prices, and destinations.- **Check-in Support:** Guide travelers through the check-in process, including the issuance of boarding passes and baggage tagging, to ensure a smooth departure.- **Customer Assistance:** Address inquiries and resolve issues related to flight schedules, cancellations, and refunds, providing timely and effective support.- **Administrative Tasks:** Maintain records of ticket sales and cancellations and ensure all transactions comply with company policies and industry regulations.Required Skills and Expectations:Candidates must have a minimum of a 10th-grade education and ideally have some experience in customer service. Excellent communication skills are crucial for interacting with passengers clearly and politely. The ability to work under pressure during peak travel times is essential. Good organizational skills and attention to detail will help manage tasks effectively. The candidate should be comfortable working in an office environment and available for full-time hours, contributing positively to the team and the overall passenger experience.
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  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking
We are looking for an enthusiastic Airport Ticketing Executive to manage passenger ticketing and assist customers at the Kolkata airport. This entry-level position is ideal for recent school graduates looking to start their careers in the airline industry.Key Responsibilities:- **Customer Service:** Greet and assist passengers with ticketing inquiries, ensuring a pleasant travel experience. Engage with customers in a friendly manner, addressing their needs effectively.- **Ticket Booking:** Process ticket bookings, changes, and cancellations both online and offline. Accurately input information into the system to minimize errors and improve efficiency.- **Payment Processing:** Handle payment transactions and provide receipts to customers. Ensure all financial transactions are processed smoothly and securely.- **Information Management:** Provide accurate flight information and updates to passengers. Keep customers informed of any changes to their schedules or additional requirements.- **Collaboration:** Work closely with airline representatives and other airport staff to coordinate ticketing operations efficiently. Foster a strong team environment to achieve common goals.Required Skills and Expectations:Candidates should possess excellent communication skills, a friendly attitude, and the ability to work in a fast-paced environment. Attention to detail is crucial for processing ticket information accurately. A basic understanding of computer systems is necessary, along with a willingness to learn about airline policies and procedures. Strong interpersonal skills will help in building relationships with colleagues and customers alike. Being a quick learner with a positive mindset will aid in excelling in this role.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Tinsukia
Guest Relations Time Management Customer Service Problem Solving Conflict Resolution Language Skills Computer Skills Attention to Detail Front Desk Booking Systems Multitasking Sales Skills Housekeeping Reservation Management Cash Handling
We are looking for a motivated Hotel Assistant to join our team in Tinsukia, Assam. This entry-level position is perfect for individuals who have recently completed their 12th grade and are eager to learn about the hospitality industry.As a Hotel Assistant, your main responsibilities will include:- **Guest Support:** Welcome guests upon arrival and assist them with check-in and check-out processes, ensuring a warm and friendly experience.- **Room Preparation:** Help in preparing rooms and common areas for incoming guests by keeping them clean and well-maintained.- **Front Desk Assistance:** Assist at the front desk by answering phone calls, responding to inquiries, and managing reservation systems under the supervision of senior staff.- **Inventory Management:** Help track and manage hotel supplies, notifying management when items are low or need to be reordered.To succeed in this role, you should possess strong communication and interpersonal skills to effectively interact with guests and team members. Attention to detail is critical, as well as the ability to work in a fast-paced environment. A positive attitude and a willingness to learn are essential, as this role serves as a foundation for your career in hospitality. Previous experience is not required, making this position ideal for enthusiastic individuals looking to start their journey in the hotel industry.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking
As an Air Ticketing Executive in Kolkata, you will assist customers with flight bookings, changes, and cancellations while providing exceptional service.Key Responsibilities:1. **Flight Reservations**: You will manage and process flight reservations, ensuring accuracy and timely confirmation for customers.2. **Customer Service**: Interact directly with clients to understand their travel needs, addressing any queries and providing solutions to enhance their experiences.3. **Ticket Issuance**: Prepare and issue electronic tickets while ensuring compliance with airline policies and regulations.4. **Fare Calculation**: Accurately calculate and communicate fares, taxes, and fees, ensuring clarity for customers before purchases.5. **Problem Resolution**: Facilitate solutions for customer issues, including refunds and itinerary changes, while keeping clients updated on progress.6. **Database Management**: Maintain and update customer records and transaction details efficiently for future reference.Required Skills and Expectations:Candidates must have completed their 12th grade and should possess strong communication skills to interact effectively with customers. Attention to detail is critical to ensure accurate ticketing and fare calculations. A basic understanding of airline industry practices will be an added advantage. Proficiency in basic computer applications promotes efficiency in managing bookings and customer interactions. A positive attitude and willingness to learn will contribute to your success in this role.
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  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Female
  • Kirti Nagar Delhi
Direct Sales Sales Good Communication Skills Customer Calling
We are seeking a dedicated Relationship Executive-MI to join our team in Delhi. This role is ideal for recent graduates or individuals with up to two years of experience who are eager to build strong client relationships.As an MI Relationship Executive, your primary responsibilities will include:1. **Client Engagement**: You will interact with clients to understand their needs and provide them with tailored solutions. Building and maintaining strong relationships will be crucial to your success in this role.2. **Data Management**: You will be responsible for gathering and analyzing data related to client accounts. Your findings will help in creating reports and presentations that inform decision-making.3. **Feedback Collection**: Actively collecting feedback from clients will be essential to improve services and offerings. You will need to communicate this feedback to relevant internal teams to drive enhancements.4. **Collaboration**: Working closely with colleagues in different departments, you will ensure that client requirements are met effectively and efficiently. Good teamwork is essential for achieving common goals.To excel as an MI Relationship Executive, you should have a bachelor degree.
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  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Delhi
Direct Sales Sales Good Communication Skills Customer Calling
We are seeking a dedicated MI Relationship Executive to join our team in Delhi. This role is ideal for recent graduates or individuals with up to two years of experience who are eager to build strong client relationships.As an MI Relationship Executive, your primary responsibilities will include:1. **Client Engagement**: You will interact with clients to understand their needs and provide them with tailored solutions. Building and maintaining strong relationships will be crucial to your success in this role.2. **Data Management**: You will be responsible for gathering and analyzing data related to client accounts. Your findings will help in creating reports and presentations that inform decision-making.3. **Feedback Collection**: Actively collecting feedback from clients will be essential to improve services and offerings. You will need to communicate this feedback to relevant internal teams to drive enhancements.4. **Collaboration**: Working closely with colleagues in different departments, you will ensure that client requirements are met effectively and efficiently. Good teamwork is essential for achieving common goals.To excel as an MI Relationship Executive, you should have a bachelor degree.
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  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Kirti Nagar Delhi
Direct Sales Sales Good Communication Skills Customer Calling
We are seeking a motivated MI (Relationship Executive) to join our team in Kirti Nagar, Delhi. This entry-level position is ideal for recent graduates or individuals with up to two years of experience who are eager to build a career in client relations and support.Key Responsibilities:- **Manage Client Relations**: Establish and maintain positive relationships with clients to understand their needs and provide timely solutions.- **Provide Support and Assistance**: Assist clients with inquiries and issues, ensuring they receive high-quality service and satisfaction throughout their interactions.- **Collaborate with Internal Teams**: Work closely with various departments to address client requirements and to facilitate effective communication and support.- **Monitor Client Feedback**: Gather and analyze feedback from clients to identify service improvements and report insights to management.Required Skills and Expectations:The ideal candidate should possess strong communication and interpersonal skills, allowing for effective interactions with clients and team members. A proactive attitude and problem-solving ability are crucial for addressing client needs efficiently. Candidates should be organized and detail-oriented to manage client accounts effectively. A basic understanding of relationship management techniques will be advantageous. We welcome graduates with a passion for customer service and the drive to contribute positively to client relationships. Applicants should be ready to work full-time from our office in Kirti Nagar.
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  • Fresher
  • 5.5 Lac/Yr
  • Kolkata
Customer Relationship Ticket Booking Air Ticketing
We are seeking a dedicated Air Ticketing Executive to join our team in Kolkata. This role is ideal for freshers who are keen to grow in the travel industry while providing excellent customer service and support.Key Responsibilities:- **Ticket Handling**: Process airline ticket bookings, modifications, and cancellations efficiently while ensuring all customer details are accurate.- **Customer Service**: Assist clients face-to-face and over the phone by answering queries, providing travel information, and resolving any ticket-related issues in a timely manner.- **Coordination**: Work with airlines and travel partners to confirm bookings and manage any changes, ensuring smooth travel arrangements for clients.- **Documentation**: Maintain accurate records of ticket sales and customer interactions in our database for future reference and quality assurance.- **Up-to-date Knowledge**: Stay informed about airline policies, travel regulations, and promotional deals to provide the best advice and options to customers.Required Skills and Expectations:Candidates should have completed at least 10th grade and possess excellent communication skills, both verbal and written. Being detail-oriented is crucial for managing ticket information accurately. A positive attitude, along with a willingness to learn and adapt in a fast-paced environment, is essential for success in this role. Basic computer proficiency is also expected to handle ticketing systems and customer inquiries efficiently.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Ranchi
Customer Relationship Ticket Booking Air Ticketing
We are looking for an Air Ticketing Executive to join our team in Ranchi. This is an entry-level position suitable for candidates with a 12th-grade education and minimal experience. **Key Responsibilities:**- **Booking Flights:** Assist customers in selecting and booking flights based on their travel needs, ensuring they receive timely and accurate information.- **Customer Support:** Provide excellent customer service by addressing inquiries, resolving issues, and ensuring a smooth booking experience for travelers.- **Ticket Issuance and Changes:** Manage the issuance of airline tickets and handle any changes or cancellations, ensuring compliance with airline policies.- **Payment Handling:** Process payments efficiently, ensuring that transactions are accurate and secure.- **Record Maintenance:** Keep detailed records of bookings, payments, and customer interactions to ensure that all information is readily available for future reference.- **Collaboration with Airlines:** Communicate and coordinate with airline representatives regarding flight schedules, seating availability, and other relevant details.**Required Skills and Expectations:**Candidates should have a basic understanding of travel procedures and a passion for customer service. Strong communication skills are essential, as you will be interacting with clients regularly. Attention to detail is important for managing bookings accurately. Proficiency in using computers and booking software will be beneficial. Candidates must be willing to learn and adapt quickly to the dynamic environment of the travel industry. A positive attitude and teamwork spirit are essential for success in this role.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Howrah
Air Ticketing Air Traffic Control Customer Relationship Ticket Booking
Air ticketing ground staff are essential airport personnel responsible for passenger check-in, issuing boarding passes, selling tickets at kiosks, and managing baggage. They ensure passenger comfort and safety from terminal entry to boarding, often assisting with special needs and flight updates. Typical salaries for freshers in India range from 15,000 to 30,000 per month.
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Guest Relation Associate Guest Relation Executive Guest Relations Manager Customer Relation Associate Guest Lecturer
Prepare a proper list after gathering the arrival and check-in information of all the guests.Attend to inquiries requested by the guests regarding facilities provided and everything else.Check if adequate welcome amenities are available for everyone whose arrival is on the list.Attend to VIPs(Very Important Persons) with more attention and hostility.Maintain a polite and humble personality while attending to the guests.
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  • 1 - 3 yrs
  • 4.3 Lac/Yr
  • Noida Sector 135
Outbound Calling Internal Communication Voice Process English Language Customer Relationship
JOB Description Communication is a must fluent english This role is for a results-driven and customer-centric sales professional who will be responsible for proactively identifying and converting sales opportunities with a global customer base. The primary focus is to drive revenue growth through strategic upselling and cross-selling while ensuring a superior customer experience. This is a target-oriented position within the sales department, not a customer service role.Key Responsibilities:Sales Generation: Proactively identify and engage with customers to understand their needs and present relevant products or services to upsell and cross-sell.Target Achievement: Consistently meet or exceed individual and team sales quotas, revenue targets, and other key performance indicators (KPIs).Customer Relationship Management: Build and maintain strong, long-lasting relationships with customers to foster loyalty and identify future sales opportunities.Product Expertise: Maintain a deep and up-to-date knowledge of all products, services, and promotions to effectively articulate their value and benefits to customers.Objection Handling: Confidently and professionally address customer objections and concerns, employing persuasive sales techniques to close deals.CRM Management: Accurately record all sales activities, customer interactions, and pipeline information in the Customer Relationship Management (CRM) system.Market Awareness: Stay informed about industry trends, competitive offerings, and market conditions to tailor sales pitches and strategies.Required Qualifications & Skills:Experience: Proven experience in a sales role, preferably within a BPO or international call center environment with a track record of meeting or exceeding sales targets.Communication: Exceptional verbal and written communication skills in English, with the ability to engage, persuade, and build rapport with customers from diverse cultural backgrounds.Sales Acumen: Strong negotiation, persuasion, and closing skills. Must be a self-starter with a results-oriented mindset.Problem-Solving: Excellent active listening skills to identify customer needs and pain points, and the ability to recommend tailored solutions.Technical Proficiency: Familiarity with CRM software (e.g., Salesforce, HubSpot) and other sales-related tools.Adaptability: Ability to thrive in a fast-paced, high-pressure, and target-driven international sales environment.Flexibility: Willingness to work flexible shifts to support customers in different time zones..
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