Customer Relationship Executive Jobs

Here is a professional job description template tailored for the Customer Relationship Executive internship role based on the details selected on the page:Position OverviewRole: Customer Relationship Executive (Internship)Industry: Call Centre / BPO / ITES / LPOJob Type: Internship (Part-Time / Full-Time flexibility)Interview Type: TelephonicKey ResponsibilitiesHandle inbound and outbound customer calls professionally and efficiently.Address client inquiries, resolve complaints, and provide accurate information regarding products or services.Focus on customer retention by building positive, long-lasting relationships with clients.Maintain comprehensive and accurate records of customer interactions and transactions in the system.Coordinate with internal teams to escalate and resolve complex customer issues promptly.Desired Skills & QualificationsEducation: Minimum 12th Pass (Graduates/Undergraduates preferred).Core Competencies:Strong communication and interpersonal skillsActive listening and problem-solving abilitiesPatience and empathy when dealing with clientsPreferred Skills: Outbound Calling, Inbound Calls, Strategic Communication, and Customer Retention.

Key ResponsibilitiesCustomer RelationsServe as the primary point of contact for customer inquiries via phone, email, and in person.Build and maintain positive relationships with customers and stakeholders.Address customer concerns, complaints, and service requests in a timely and professional manner.Follow up with clients to ensure satisfaction and maintain long-term relationships.Maintain customer records and update databases accurately.Coordinate with internal departments to resolve customer issues efficiently.

Job Title: Relationship Executive / Relationship ManagerAbout RichHarborRichHarbor is a financial services platform offering solutions across unlisted shares, private markets, life insurance, corporate finance, and capital solutions.## Job Responsibilities- Build and maintain strong relationships with clients, financial professionals, and business partners.- Identify new business opportunities through calls, referrals, networking, and follow-ups.- Schedule and attend client meetings, partner meetings, and business development meetings to generate new business.- Conduct face-to-face meetings with prospective clients, bankers, wealth managers, and other financial professionals.- Understand client requirements and recommend suitable financial solutions.- Follow up with prospective clients and convert leads into business opportunities.- Coordinate with internal teams for quotations, documentation, transactions, and client servicing.- Maintain accurate client records, meeting updates, sales reports, and follow-ups in the CRM or company sheet.- Achieve assigned business development and relationship management targets.## Requirements- 2-5 years of experience in sales, relationship management, business development, banking, insurance, or financial services.- Excellent communication, interpersonal, and negotiation skills.- Ability to build client relationships and generate business.- Willingness to travel locally for client and partner meetings, as required.- Basic knowledge of financial products, banking, or insurance is preferred.- Comfortable with calling, follow-ups, face-to-face meetings, and working in a target-driven environment.- Proficiency in MS Excel and basic computer applications.## What We Offer- Competitive salary based on experience.- Performance-based incentives, where applicable.- Exposure to financial services and wealth management solutions.- Career growth opportunities in a growing financial services company.Location: Gurugram, HaryanaJob Type: Full-Time Work From OfficeExperience: 2-5 YearsSalary: Depending on experience and skills.Interested candidates can apply with their updated CV.

Key Responsibilities1. Sales and RevenueAchieve monthly, quarterly, and annual sales targets for ultrasound machines (B/W, colour Doppler, portable/POCUS, 3D/4D).Generate new business and also upsell probes, upgrades, and accessories.Close deals through demos, quotations, negotiation, and follow-up.2. Territory and Market DevelopmentMap and cover the full Ambala territory: private hospitals, nursing homes, radiologists, gynaecologists, physicians, orthopaedic and sports clinics, CHCs/PHCs, and government tenders.Identify new clinics, newly qualified doctors, and upgrade or replacement opportunities.Maintain a visit plan and daily call/visit targets.3. Customer Relationship ManagementBuild strong relationships with doctors, radiologists, hospital owners, and purchase decision-makers.Visit existing customers regularly to ensure satisfaction and generate referrals.Handle queries and escalate technical issues to the service team promptly.4. Product Demonstration and Technical SupportConduct product demos at customer sites with application specialists.Explain features, image quality, clinical applications, and comparisons with competitors.Coordinate installation, training, and handover.5. Pipeline and Quotation ManagementMaintain a lead tracker (CRM/Excel) with stages: lead, demo, quotation, negotiation, closure.Prepare and submit accurate quotations and commercial proposals.Follow up on payments, financing, and leasing options.6. Competitor and Market IntelligenceTrack competitor brands, pricing, schemes, and new launches in the region.Report market trends, customer feedback, and pricing pressure to management.7. Regulatory and Compliance AwarenessEnsure sales practices follow the PC-PNDT Act (registration of ultrasound machines, mandatory for sale and installation in India) and company policy.Verify that buyers have proper PNDT registration or documentation before dispatch.Maintain ethical selling practices.8. ReportingSubmit daily call reports, weekly summaries, and monthly sales reviews.Participate in review meetings and sales training.9. Events and PromotionsParticipate in medical camps, CMEs, IMA meetings, and exhibitions.Share brochures, product literature, and scheme details.

We are seeking a motivated Field Sales Executive to join our dynamic team for cafe located in Waknaghat, Solan. This role is ideal for individuals with 1 to 7 years of experience in sales, and a passion for building customer relationships.Key Responsibilities:- Client Engagement: Develop and maintain strong relationships with clients. Regularly visit customers to understand their needs and provide tailored solutions.- Sales Strategy: Implement effective sales strategies to achieve targets. Identify potential customers and promote our products or services to drive sales growth.- Product Knowledge: Stay informed about our offerings and market trends. Be able to effectively convey the advantages and features of our products to customers.- Reporting: Maintain accurate sales records and provide regular reports to management on sales performance and market feedback. This will help in refining strategies and improving customer satisfaction.Required Skills and Expectations:The ideal candidate should have excellent communication and interpersonal skills to build rapport with clients. Effective negotiation skills are essential to close deals and meet sales targets. A strong understanding of the sales process and customer service is necessary. We expect candidates to be self-motivated, organized, and capable of managing their time effectively. A minimum educational requirement is passing the 10th grade, along with a willingness to learn and adapt in a fast-paced environment. A full-time presence in the office is required for this role.

We are looking for a motivated and experienced Field Sales Executive to join our team in Mukerian Hoshiarpur. This full-time position is ideal for individuals with a strong sales background who are eager to drive growth and build relationships with clients.Key Responsibilities:1. Client Interaction: Engage with potential clients in the field, presenting our products and services effectively to increase sales.2. Relationship Building: Develop and maintain strong relationships with existing customers to ensure satisfaction and foster repeat business.3. Market Research: Analyze market trends and customer data to identify new opportunities and areas for improvement in sales strategies.4. Sales Reporting: Accurately maintain records of sales activities and client interactions to track progress and report to management.5. Target Achievement: Meet or exceed sales targets by implementing effective sales techniques and strategies.Required Skills and Expectations:Candidates should have 2 to 5 years of experience in sales, preferably in a field role. A graduate degree is required. The ideal candidate will possess excellent communication and interpersonal skills, enabling them to effectively connect with clients. Strong organizational skills and the ability to work independently are essential for success in this position. A proactive approach to problem-solving and a results-oriented mindset are vital for achieving sales goals. This role is open to male candidates only.

WE ARE HIRING - DEHRADUN Location: Dehradun Role: Field Sales Experience: Fresher & Experienced both can apply Qualification:12 th pass Field Sales Role Merchant Acquisition EDC / Digital Payment Solutions Good Communication & Convincing Skills required Interested candidates can share their CV / contact details. Join our team in Dehradun!

We are looking for a dedicated Field Sales Executive to join our team in Surat, India. This role is ideal for individuals with a passion for sales and customer interaction, regardless of prior experience. nnKey Responsibilities:nn1. Client Engagement: You will actively interact with potential customers to understand their needs and promote our products or services effectively.n n2. Sales Target Achievement: Your goal will be to meet specific sales targets by converting leads into customers through effective selling techniques.nn3. Market Research: You will gather information about market trends and competitors, helping us to refine our sales strategy accordingly.nn4. Customer Relationship Management: Building and maintaining strong relationships with clients will be essential for securing repeat business and referrals.nnRequired Skills and Expectations:nnThe ideal candidate should have strong communication skills to articulate product benefits clearly. A good understanding of customer needs and the ability to persuade and negotiate will be crucial for success in this role. We expect candidates to be driven, self-motivated, and able to work independently while also collaborating with team members when necessary. A professional demeanor and a positive attitude will help in creating a good impression with clients. Since this role is full-time and involves working from the office, reliability and punctuality are essential.

We are looking for a dedicated Showroom Sales Executive to join our team in Samana Patiala. This role is ideal for individuals who have a passion for customer service and sales, and it requires someone with 1 to 7 years of experience in a retail or showroom environment.Key Responsibilities:- Engage with customers: You will greet and assist customers as they enter the showroom, understanding their needs and guiding them in selecting products.- Demonstrate products: You will be responsible for showcasing product features and benefits, helping customers make informed decisions.- Maintain showroom appearance: Keeping the showroom neat and organized is essential. You will ensure displays are attractive and all merchandise is well-stocked.- Process sales transactions: Handling cash, credit, and other payment methods accurately is an important part of the job.- Provide excellent customer service: You will handle inquiries, resolve issues, and ensure a positive shopping experience for all customers.Required Skills and Expectations:Applicants should be female, with a minimum education level of 10th pass. Strong communication skills are necessary to interact effectively with customers. A positive attitude and a friendly demeanor are essential for creating a welcoming environment. The ideal candidate should be able to work in a team as well as independently, demonstrating a proactive approach to sales and customer care. Prior experience in retail sales is a plus, but a willingness to learn and adapt is key.

Key ResponsibilitiesManage and develop business opportunities within the assigned area.Achieve monthly, quarterly, and annual sales and operational targets.Conduct regular market visits to identify new customers and business prospects.Build and maintain strong relationships with clients, distributors, dealers, and channel partners.Monitor competitor activities and market trends.Ensure effective implementation of company policies, sales strategies, and promotional campaigns.Coordinate with internal departments for order processing, delivery, and customer support.Prepare area performance reports and business forecasts.Address customer concerns and ensure high levels of customer satisfaction.Support collection activities and ensure timely payment recovery where applicable.Train and guide field staff, sales representatives, or channel partners as required.

Key ResponsibilitiesGuest RelationsWelcome guests warmly and ensure a positive first impression.Assist guests with inquiries, requests, and service-related concerns.Build and maintain strong relationships with guests to enhance their experience.Handle guest complaints professionally and ensure timely resolution.Conduct guest follow-ups to gather feedback and improve service quality.Maintain accurate guest records and preferences in the system.Front Office & CoordinationManage reception and visitor handling activities.Coordinate guest appointments, bookings, and reservations.Liaise with internal departments to ensure seamless guest services.Provide information regarding services, facilities, programs, and events.Ensure guests receive prompt and courteous assistance at all times.Administrative SupportPrepare guest reports, feedback records, and service documentation.Maintain databases, registers, and daily operational records.Assist in organizing events, meetings, and guest engagement activities.Support management with administrative and coordination tasks.

Key ResponsibilitiesOn-Ground Prospecting & Lead Generation: Travel across assigned local territories to meet potential clients, retailers, dealers, or corporate prospects face-to-face.Client Presentations & Demonstrations: Conduct direct product or service presentations, deliver pitching proposals, and highlight product benefits tailored to customer needs.Relationship & Network Management: Build and maintain strong relationships with local business owners, retailers, or corporate decision-makers to secure repeat business.Negotiation & Closing: Handle objections on the spot, prepare quotes, negotiate commercial terms, and finalize sales contracts.Market Mapping & Competitor Tracking: Identify untapped areas within the assigned territory, gather competitive intelligence (pricing, offers, demand), and report market trends.Collections & Documentation: Ensure timely collection of payments, invoices, and completion of client onboarding paperwork where applicable.Reporting: Maintain daily visit logs, route plans, client updates, and pipeline status using a Mobile CRM app or daily reporting sheets.

As a Branch Relationships Executive in Dum Dum, Kolkata, you will be responsible for maintaining positive relationships with customers and guests visiting the branch. Your key responsibilities will include providing excellent customer service, handling guest inquiries, and assisting with passenger service needs. Strong communication skills are essential for this role, as you will be interacting with clients on a regular basis. The ideal candidate should be a 12th pass with good interpersonal skills and a friendly demeanor to ensure a positive experience for all branch visitors. This is a full-time position that will require you to work from the office on a regular basis.