287

Customer Relationship Job Vacancies in Hyderabad

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  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Hyderabad
Outbound Calling Strategic Communication Customer Retention Inbound Calls
As a Customer Relationship Executive based in Hyderabad, you will be responsible for creating positive customer experiences and ensuring satisfaction. This full-time position requires 1-2 years of relevant experience and is office-based.**Key Responsibilities:**- **Engage with Customers**: Communicate with existing and potential customers to understand their needs and provide effective solutions.- **Resolve Issues**: Address customer inquiries and complaints promptly, ensuring that resolutions are satisfactory and enhancing overall customer satisfaction.- **Maintain Records**: Keep detailed records of customer interactions and transactions to track issues and follow up on resolutions.- **Build Relationships**: Establish trust and rapport with customers, fostering long-term relationships that encourage loyalty and repeat business.- **Collaborate with Teams**: Work closely with the sales and support teams to enhance service delivery and share customer feedback for the improvement of products and services.**Required Skills and Expectations:**- Strong communication skills are essential, as you will need to convey information clearly and effectively to customers.- Problem-solving abilities should be demonstrated by your ability to identify issues quickly and find appropriate solutions.- A customer-centric attitude is vital; you should genuinely care about customer satisfaction and strive to meet their needs.- Proficiency in using customer relationship management (CRM) software, along with basic computer skills, is expected.- A professional demeanor along with patience and empathy is crucial when dealing with various customer personalities.
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Freshers For Relationship Manager - Hyderabad

Policy Bazaar Insurance broking private limited

  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Hyderabad
Customer Relationship Interpersonal Skills Customer Service
As a Relationship Manager (Fresher), you will play a vital role in building and maintaining strong relationships with clients. Your primary focus will be to understand their needs and ensure their satisfaction with our services. **Key Responsibilities:**- **Client Interaction:** Engage with clients to understand their needs and provide solutions that meet their expectations.- **Issue Resolution:** Address any queries or concerns from clients promptly to maintain a positive relationship and ensure satisfaction.- **Account Management:** Manage client accounts to ensure all information is accurate and up-to-date, which helps in delivering tailored services.- **Sales Support:** Assist in promoting and selling company products by explaining features and benefits directly to clients.- **Market Research:** Conduct research to identify potential customers and gather insights about client preferences, which can help in improving services.- **Feedback Collection:** Regularly seek feedback from clients to understand their satisfaction levels and identify areas for improvement.**Required Skills and Expectations:**- Strong communication skills are essential to clearly convey information to clients and understand their needs.- Basic knowledge of customer service principles and practices will be helpful in managing client interactions effectively.- A proactive approach to problem-solving is important for addressing client issues swiftly.- Good organizational skills are necessary to manage multiple client accounts and ensure follow-ups are handled promptly.- A genuine interest in building relationships and working collaboratively with colleagues will contribute to your success in this role. Candidates must hold a B.A., B.Com, or B.Sc degree, and preference is given to male candidates for this position.
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Field Sales Executive

Synaxis Informatic Tech Solutions Pvt Ltd

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Hyderabad
Retail Sales Product Sales Outbound Sales Customer Relationship Customer Support Field Sales
We are looking for a motivated and enthusiastic Field Sales Executive to join our team in Hyderabad. In this role, you will be responsible for driving sales and building strong relationships within the assigned territory.**Key Responsibilities:**- **Customer Engagement:** Actively pursue potential customers and engage with them to understand their needs and present suitable products or services.- **Sales Presentations:** Conduct product demonstrations and presentations to showcase features and benefits effectively, helping customers make informed decisions.- **Market Research:** Gather market intelligence and competitive information, helping the company adjust its sales strategies and stay ahead.- **Lead Generation:** Identify and generate new leads through networking, conferences, and local events, ensuring a continuous flow of potential customers.- **Sales Reporting:** Maintain accurate records of customer interactions and sales activities, providing insights into sales performance and identifying areas for improvement.- **Collaboration:** Work closely with the sales team and other departments to ensure a seamless customer experience from initial contact to post-sale support.**Required Skills and Expectations:**Candidates should be male and possess strong communication and interpersonal skills, enabling them to connect effectively with customers. A basic understanding of sales principles and a willingness to learn are essential. You should be results-oriented and able to work independently while managing time effectively. The ideal candidate will show enthusiasm for sales and a proactive approach to problem-solving. A positive attitude and the ability to handle rejection gracefully are also important for this role.
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Looking For Relationship Manager

Full Basket Property Pvt. Ltd.

  • 1 - 3 yrs
  • 5.5 Lac/Yr
  • Hyderabad
B2c Sales Lead Generation CRM Convincing Power Time Management Customer Relationship Negotiation Skills
ABOUT THE JOBCompany DescriptionFull Basket Property is the fastest-growing company in the online real estate space, with a vision to become a one-stop shop for all kinds of real estate needs. We are committed to providing comprehensive real estate solutions that cater to the diverse requirements of our clients. Our services are designed to offer convenience, transparency, and efficiency in real estate transactions.Role DescriptionThis is a full-time on-site role for Relationship Manager located in Hyderabad. The applicants will oversee and manage sales operations, develop sales strategies, and meet sales targets. Day-to-day tasks include leading and motivating the sales team, building and maintaining relationships with clients, and providing sales forecasts. The applicants will also be responsible for identifying new opportunities in the market and ensuring customer satisfaction.QualificationsSales Management, Individual Targets, Team Leadership, and Sales Strategy skillsStrong communication and interpersonal skillsCustomer Relationship Management and Client Retention skillsAbility to analyze sales data and market trendsBachelor's degree in Business Administration, Marketing, or a related fieldProven experience in sales management roles, preferably in the real estate sectorProficiency in CRM software and sales management toolsProblem-solving skills and a results-oriented approach
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BDM (1-0 Years)

Fair Deals Properties

  • 1 yrs
  • 3.0 Lac/Yr
  • Hyderabad
Negotiation Skills Real Estate Sales Real Estate Marketing Real Estate Manager Customer Relationship Relationship Manager Direct Sales Lead Generation Field Sales Marketing Communication
Looking for a strong commitment person, Knowledge in Degital marketing and lead generation and finding new customers and know there need and showing right property, know the marketing strategy and get leads accordingly, team building is very important in this role..
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Air Hostess (Freshers) Hyderabad

Cloud Careers Services

  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Hyderabad
Air Hostess Flight Attendant Flight Steward Flight Supervisor Cabin Crew Cabin Attendant Ground Staff Air Traffic Controller Guest Service Officer Customer Relationship Executive
We are looking for passionate and dedicated individuals to join our team as Air Hostesses in Hyderabad. The primary role of an Air Hostess is to ensure the comfort, safety, and satisfaction of passengers during their journey.**Key Responsibilities:**- **Safety Demonstration:** Conduct safety briefings to passengers before takeoff, explaining emergency procedures and safety measures on board.- **Passenger Service:** Attend to the needs of passengers throughout the flight, providing food, drinks, and assistance to ensure comfort.- **Emergency Response:** Be prepared to respond effectively to emergencies and incidents, ensuring the safety of all passengers and crew.- **Communication:** Maintain clear communication with the flight crew and passengers, providing updates and information during the flight.- **Hygiene Standards:** Ensure that the cabin is clean and hygienic, regularly checking and maintaining a tidy environment.**Required Skills and Expectations:**- **Interpersonal Skills:** Strong communication and interpersonal skills are essential for effectively interacting with passengers and colleagues.- **Customer-Oriented Attitude:** A positive and friendly demeanor is important for creating a welcoming atmosphere for passengers.- **Team Collaboration:** Ability to work well in a team setting, collaborating with fellow crew members to ensure a smooth journey.- **Adaptability:** Flexibility to adapt to different situations and handle challenges calmly and efficiently.- **Physical Stamina:** Must be physically fit to meet the demands of the job, including standing for long periods and lifting luggage.Candidates with 0 to 6 years of experience and a minimum education of 12th grade are encouraged to apply.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Hyderabad
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Airport Staff Airport Ground Staff Ground Handling Staff Cabin Crew Cargo Handling
As an Airport Guest Relationship Executive in Hyderabad, you will be the first point of contact for passengers arriving at the airport. Your role is crucial in ensuring a pleasant experience for travelers. You will be expected to perform a variety of tasks aimed at enhancing guest relations.**Key Responsibilities:**- **Guest Assistance:** Provide information and assistance to guests as they navigate through the airport, helping with inquiries about flights, services, and facilities.- **Check-In Support:** Assist passengers with the check-in process, ensuring a smooth and efficient experience for everyone.- **Issue Resolution:** Address any concerns or complaints from passengers, striving to resolve issues promptly and effectively to maintain a positive atmosphere.- **Feedback Collection:** Gather feedback from guests regarding their experiences, sharing insights with management to improve service quality.- **Safety Protocols:** Ensure that all safety and security protocols are followed, contributing to a safe environment for guests and staff.**Required Skills and Expectations:**- Strong communication skills in English and local languages, enabling clear interactions with diverse passengers.- Excellent interpersonal skills, allowing you to build rapport with guests and handle challenging situations gracefully.- Ability to work in a fast-paced environment, managing multiple tasks while maintaining attention to detail.- A positive attitude and a customer-oriented mindset, ensuring that every guest feels valued and respected.- Basic computer skills for managing records and providing information as needed.This role is ideal for individuals looking to begin their career in hospitality or customer service, particularly in the airport environment.
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  • Fresher
  • 3.3 Lac/Yr
  • Hyderabad
Customer Care Cons Customer Relationship Domestic BPO International BPO BPO Operations Customer Guidance BPO
Key responsibilities:1. Handle customer calls to resolve their queries and concerns.2. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions.3. Maintain accurate records of all interactions with customers using CRM software.4. Collaborate with internal teams to resolve complex customer issues that require escalation.5. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.Skill(s) requiredEnglish Proficiency (Spoken)Hindi Proficiency (Spoken)Earn certifications in these skillsLearn Business CommunicationOther requirements1. Excellent communication skills in English language (written & spoken).2. Ability to work on rotational shifts including night shifts.3. Strong problem-solving skills with attention to detail.4. Willingness to learn new processes quickly.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Hyderabad
Air Ticketing Executive Passport Checking Staff Front Desk Executive Customer Support Customer Relationship Officer Ground Staff Ground Operation Cabin Crew Flight Attendant Ground Handling Staff Ground Staff Security
An Air Ticketing Executive is responsible for booking airline tickets, managing reservations, handling customer queries, and ensuring smooth travel arrangements. They work with airlines, travel agencies, or airport offices using reservation systems. Key Responsibilities1. Ticket Booking & ReservationsBook domestic and international flight tickets for customersCheck seat availability, fares, and schedulesIssue, reissue, and cancel tickets as per customer requests2. Customer ServiceAssist customers with travel queries (routes, baggage, visa basics)Provide best fare options and travel solutionsHandle complaints and resolve booking issues professionally3. Fare Calculation & PricingCalculate ticket costs, discounts, and taxesInform customers about promotional offers and dealsEnsure accurate billing and payment processing4. Documentation & ComplianceVerify passenger details (name, ID, passport)Ensure compliance with airline and government regulationsMaintain records of bookings and transactions5. Use of Reservation SystemsOperate Global Distribution Systems (GDS) such as:Amadeus GDSSabre GDSGalileo GDS Required SkillsStrong communication and interpersonal skillsKnowledge of airline codes, routes, and fare rulesBasic computer proficiency and typing speedProblem-solving and customer-handling abilityAttention to detail and accuracy Educational QualificationMinimum: 10+2 (Higher Secondary)Preferred: Graduate in any streamCertification in Air Ticketing / Travel & Tourism is an advantage ExperienceFresher or 0-2 years experience in ticketing/travel agencyExperience with GDS systems is highly preferred Salary (India Approx.)Fresher: 20,000 - 25,000 per monthExperienced: 30,000 - 1,00,000+ per month
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  • 3 - 5 yrs
  • 5.5 Lac/Yr
  • Hyderabad
Marketing Communication Direct Sales Agency Sales Retail Sales Customer Relationship Field Marketing b2c Marketing Field Sales Selling Skills Lead Generation Management Skills Negotiation Skills Strategic Communication Technical Sales Corporate Sales
Target Achievement: Driving sales growth by meeting monthly/quarterly targets.Client Acquisition: Identifying new potential clients, building, and managing B2B relationships.Technical Sales: Demonstrating and selling manufacturing products, such as industrial machinery, equipment, or components.Territory Management: Traveling within assigned regions to visit clients and monitor market trends.Reporting & CRM: Using CRM tools (e.g., Salesforce, HubSpot) for reporting and tracking, along with providing regular performance updates.Coordination: Working with production and logistics teams to ensure timely order fulfillment. Qualifications & ExperienceEducation: Bachelors degree in Business, Marketing, or Engineering is typically preferred.Experience: 15 years of proven experience in field sales, preferably within manufacturing, industrial, or B2B sectors.Skills: Strong communication, negotiation, interpersonal skills, and proficiency in MS Office.Travel: Willingness to travel extensively. Location : Bangalore
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  • 5 - 10 yrs
  • 6.5 Lac/Yr
  • Hyderabad
Direct Marketing Marketing Retail Sales Sales Operations Direct Sales Lead Generation Customer Relationship
We are looking for a Sales Manager to join our team in Hyderabad, focusing on driving sales growth and managing key accounts. The ideal candidate will have 5 to 10 years of experience in sales, preferably in a technical field, and hold a Bachelor of Engineering degree.**Key Responsibilities:**- **Develop Sales Strategies:** Create effective strategies to meet sales targets, ensuring alignment with company goals. This includes identifying market trends and customer needs.- **Manage Sales Team:** Lead and mentor the sales team, providing guidance, training, and support to optimize performance and achieve individual and team goals.- **Build Client Relationships:** Establish and maintain strong relationships with clients to ensure satisfaction and loyalty, addressing their needs and concerns promptly.- **Monitor Market Trends:** Stay updated with industry trends and competitor activities, using this information to adjust sales tactics and strategies accordingly.- **Prepare Sales Reports:** Generate regular reports on sales performance, analyzing data to identify areas for improvement and potential growth opportunities.**Required Skills and Expectations:**- Proven experience in sales management, with a strong track record of achieving targets.- Strong leadership skills to motivate and develop a high-performing sales team.- Excellent communication and interpersonal skills, enabling effective interaction with clients and team members.- Strong analytical skills to assess market data and sales performance, translating insights into action.- Ability to work from the office and collaborate closely with various departments to enhance sales effectiveness. Candidates should be driven, self-motivated, and ready to take on challenges in a fast-paced environment.
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  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Female
  • Hyderabad
Customer Relationship Receptionist Activities General Administration Telephone Handling Customer Communication Front Office
Looking for good looking female candidates with Good communication skills for the receptionist posts
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  • Fresher
  • 3.0 Lac/Yr
  • Female
  • Kukatpally Hyderabad
Customer Relationship Customer Care Customer Support
We are looking for a dedicated and enthusiastic Female Customer Service Executive to join our team in Kukatpally. This is a full-time, work-from-home position ideal for freshers who have completed their 12th grade.Key Responsibilities:- **Handle Customer Inquiries**: You will respond to customer questions and concerns via phone, email, or chat, ensuring clear communication to provide accurate information.- **Resolve Issues**: You will address customer complaints and provide solutions, working to ensure a positive customer experience and satisfaction.- **Maintain Records**: You will keep detailed records of customer interactions and transactions, which helps in tracking issues and improving service.- **Collaborate with Teams**: You will work with other departments to resolve customer issues effectively, ensuring that all inquiries are handled smoothly.- **Provide Support**: You will assist customers by understanding their needs and providing relevant product or service information to enhance their experience.Required Skills and Expectations:Candidates should possess strong communication skills, both written and verbal, to effectively engage with customers. You should have good problem-solving abilities to handle various customer situations efficiently. Basic computer skills are essential for managing customer interactions and records. A friendly attitude and patience are important to understand customer needs and provide excellent service. Being a team player and willing to learn are also highly valued in this role.
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Urgent Requirement For Office Assistant

ROTODYNE ENGINEERING SERVICES

  • 2 - 3 yrs
  • Hyderabad
Microsoft Excel Microsoft Office Administrative Skills Tally Customer Relationship Data Management Internet Microsoft Word Receptionist Activities Basic Computers Office Work Calendar Management Typing Clerical Work
ROTODYNE ENGINEERING SERVICES PVT. LTD, HYDERABADWe provide Engineering Services / Solutions (Similar to BHEL) to various reputed Companies like NTPC, NPCL, NHPC, IOCL, BPCL, HPCL, ONGC, Tata etc across the country, having office at Chandanagar and factory at IDA Bollaram. We are looking for recruiting HR, Administration, Training, Engineers Back office etc.Handle daily office administrative tasks.Maintain files, records, and documents properly.Assist in preparing reports, letters, and official documents.Handle phone calls, emails, and office correspondence.Support HR and management in recruitment and employee coordination.Maintain office supplies and place orders when required.Coordinate with different departments for smooth office operations.Manage data entry and update office databases.Schedule meetings and maintain appointment calendars.Assist visitors and maintain reception support when needed.
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  • 1 - 2 yrs
  • 5.0 Lac/Yr
  • Hyderabad
Sales Field Sales Customer Relationship Customer Service Interpersonal Skills Negotiation Skills
Achieving stretched targets in a result-focused environment. To identify potential customers, create and close new business opportunities in line with the strategic direction of the company. To build and maintain strong client relationships by effectively handlings objections/cancellations thus ensuring a high level of customer service are met at all times. To prepare sales proposals for prospective clients. Regular liaison sales/Pre-sales and member relations department. To keep abreast of new products and services and undertake training as and when required. G. Candidate Profile Should have a minimum of Bachelors degree Experience of 1 - 6 years preferred. Applicant must enjoy working in a fast-paced environment and be able to thrive under pressure. Should posses sound knowledge about the local market and local language Possess strong communication skills H. Desired Industry FMCG, consumer durables industry, Service sector like Telecom, personal financial products, insurance and real estate. etc
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  • 1 - 3 yrs
  • 5.0 Lac/Yr
  • Hyderabad
Direct Sales Lead Generation Field Sales Field Marketing Selling Skills Negotiation Skills Marketing Communication Customer Relationship
Field Sales Executive Real Estate (Open Plots) Location: Hyderabad Industry: Real Estate Open Plots / Farm Plots Salary: Fixed + Attractive Incentives + Performance Bonus Job SummaryWe are looking for energetic and result-oriented Field Sales Executives to promote and sell residential open plots / farm plots. The candidate will be responsible for site visits, client follow-ups, and closing sales deals.If you are passionate about sales and want to earn unlimited incentives, this role is for you! Key Responsibilities Generate leads through field visits, references, and marketing activities Explain project details, pricing, and payment plans to customers Arrange and coordinate site visits Follow up with prospective buyers Close sales and achieve monthly targets Maintain customer database and update daily sales reports Build strong customer relationships Requirements 13 years of experience in real estate sales (Preferred) Freshers with strong communication skills can apply Good communication and negotiation skills Must be willing to travel locally What We Offer Attractive Incentive Structure (High Earnings Potential) Weekly / Monthly Performance Rewards Career Growth Opportunities Supportive Sales & Marketing Team On-site Training Preferred Candidate Profile Experience in open plots / land sales Strong local network in Hyderabad Target-oriented and self-motivated
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Female
  • Kondapur Hyderabad
Customer Relationship Receptionist Activities Telephone Handling Customer Communication Front Desk Front Office Computer Skills
* Check ins & Check outs* Customer Handling
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Mehdipatnam Hyderabad
Sales Good Communication Handle Customers Customer Relationship Retail Sales Counter Sales Convincing Power Negotiation Skills
As a Showroom Sales Executive, you will be responsible for assisting customers, showcasing products, and closing sales in the showroom. Your key responsibilities include greeting customers, providing product information, demonstrating features, handling inquiries, negotiating prices, and processing transactions efficiently. To excel in this role, you should have strong communication skills, a customer-focused approach, a positive attitude, and the ability to work well in a team. Additionally, you should be detail-oriented, have good time management skills, and be capable of multitasking in a fast-paced environment. Some sales experience or knowledge of retail sales practices would be beneficial. This is a great opportunity for individuals looking to kickstart their career in sales and gain valuable experience in a dynamic retail environment.
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Field Sales Executive (3-6 Years)

Ordermatic Technologies Private Limited

  • 3 - 6 yrs
  • 4.5 Lac/Yr
  • Hyderabad
Customer Relationship Corporate Sales Marketing Communication Lead Generation Direct Sales Field Marketing
Achieve monthly, quarterly, and annual B2B sales targets.Establish and maintain strong relationships with business customers.Prepare compelling quotations, proformas, invoices and presentations.Consistently follow up for payments and address customer concerns.Generate leads and identify sales opportunities in the field.Conduct live product demonstrations and on-site presentations.Negotiate and close impactful sales deals.Accurately maintain sales activity records and lead reports.Be available for 6-day work weeks and actively travel across the city for: Lead Generation Product Demonstrations Customer Meetings Sales Closures
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  • Fresher
  • 6.0 Lac/Yr
  • Hyderabad
Customer Relationship Customer Service Technical Services Service Marketing Voice Process
We are looking for a Call Support Executive with excellent English communication skills to handle inbound and outbound calls, assist customers, and provide high-quality support. The ideal candidate should be confident, customer-focused, and able to communicate clearly and professionally in English.
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  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Begumpet Hyderabad
Banking Housing Loan Customer Relationship Corporate Sales Marketing Communication Retail Sales Field Sales Field Marketing
Job descriptionAbout usWe are professional, agile and professional.Our work environment includes:Modern office settingFood providedSr. No Descriptions Details1 Functional Designation Manager - Sales & Marketing2 Department Sales & Marketing3 Locations NA4 Reporting to Head - Sales & Marketing5 Job Summary * Evaluating and optimizing marketing andpricing strategies.* Analyzing market trends and preparingforecasts.* Generating new business leads.* Coordinating marketing strategies with thesales, financial, public relations departments.* Developing and managing the marketingdepartment's budget.* Managing the sales & marketingdepartment's staff.* Preparing and presenting quarterly andannual reports to senior management.6 Qualification Bachelor degree in Marketing7 Experience 5 years8 Desired skills and competencies Bachelor's degree in marketing, finance,business administrationA master's degree in a relevant field will beadvantageous.. At least two years' experience as amarketing manager.Extensive knowledge of marketing strategies,channels. Strong time management andorganizational abilities.
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Air Ticketing Customer Relationship Ground Operation Ground Staff Ground Hostess Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Air Hostess Air Ticketing Reservation Airport Cargo Loader
Hiring for 580 Airport Ticketing Executive Jobs in Vijayawada, Hyderabad, Shamshabad, Hyderabad, Kurnool, Tirupati, Visakhapatnam, Rajahmundry, rajamahendravaram, Nellore, Kadapa, for Freshers,Required Educational Qualification is : Higher Secondary with Good knowledge in Air Ticketing, Customer Relationship, Ground Operation, Ground Staff, Ground Hostess, Ground Staff Executive, Airport Ground Staff, Airline Ground Staff, Ground Handling Staff, Ground Operations Staff, Air Hostess, Air Ticketing Reservation, Airport Cargo Loader etc.
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  • 4 - 10 yrs
  • 6.0 Lac/Yr
  • Banjara Hills Hyderabad
Direct Marketing Marketing Retail Sales Sales Operations Lead Generation Customer Relationship Corporate Sales
Heres a clear and professional Job Description (JD) for a Real Estate Sales Manager tailored to your requirements:________________________________________Job Title: Real Estate Sales ManagerJob SummaryThe Real Estate Sales Manager is responsible for leading the sales team, driving revenue growth, achieving sales targets, and reporting directly to the CEO. The role requires strong expertise in digital sales, client handling, negotiation, and preparing comparative market analyses to support customer decision-making.________________________________________Key Responsibilities1. Reporting & Strategy Report directly to the CEO on sales performance, forecasts, and strategic initiatives Develop and implement sales strategies aligned with company goals Provide regular updates on pipeline, closures, and market trends2. Sales Target Achievement Set, monitor, and achieve monthly, quarterly, and annual sales targets Drive team performance to ensure consistent revenue generation Identify new business opportunities and expansion areas3. Digital Sales & Marketing Lead digital sales initiatives including online lead generation, CRM management, and campaign tracking Coordinate with marketing teams for digital campaigns (social media, portals, ads) Optimize conversion rates from digital channels4. Customer Handling & Advisory Understand client requirements and provide suitable property solutions Prepare and present comparative statements (market analysis) to help customers evaluate options Maintain strong client relationships for repeat and referral business5. Negotiation & Closing Lead negotiations with clients to close deals effectively Ensure win-win agreements while maximizing company profitability Handle objections and provide solutions to secure closures6. Team Leadership Train, mentor, and manage the sales team Conduct performance reviews and provide coaching Foster a high-performance, target-driven culture________________________________________Key Skills & Competencies Strong negotiation and closing skills Expertise in digital sales and CRM tools Ability to prepare comparative market analysis (CMA) Excellent communication and presentation skills Leadership and team management abilities Target-driven and result-oriented mindset________________________________________Qualifications Bachelors degree in Business, Marketing, Real Estate, or related field Proven experience in real estate sales (5+ years preferred) Prior experience in a managerial or leadership role________________________________________Performance Metrics (KPIs) Sales target achievement (%) Lead-to-conversion ratio Revenue growth Customer satisfaction levels Team performance metrics
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  • Fresher
  • Hyderabad
International BPO Domestic BPO Customer Relationship Customer Guidance Customer Care Cons BPO
Key responsibilities:1. Handle customer calls to resolve their queries and concerns.2. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions.3. Maintain accurate records of all interactions with customers using CRM software.4. Collaborate with internal teams to resolve complex customer issues that require escalation.5. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.Skill(s) requiredEnglish Proficiency (Spoken)Hindi Proficiency (Spoken)Other requirements1. Excellent communication skills in English language (written & spoken).2. Ability to work on rotational shifts including night shifts.3. Strong problem-solving skills with attention to detail.4. Willingness to learn new processes quickly.
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