Customer Relationship Job Vacancies in Hyderabad

Key responsibilities:1. Handle customer calls to resolve their queries and concerns.2. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions.3. Maintain accurate records of all interactions with customers using CRM software.4. Collaborate with internal teams to resolve complex customer issues that require escalation.5. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.Skill(s) requiredEnglish Proficiency (Spoken)Hindi Proficiency (Spoken)Earn certifications in these skillsLearn Business CommunicationOther requirements1. Excellent communication skills in English language (written & spoken).2. Ability to work on rotational shifts including night shifts.3. Strong problem-solving skills with attention to detail.4. Willingness to learn new processes quickly.

Target Achievement: Driving sales growth by meeting monthly/quarterly targets.Client Acquisition: Identifying new potential clients, building, and managing B2B relationships.Technical Sales: Demonstrating and selling manufacturing products, such as industrial machinery, equipment, or components.Territory Management: Traveling within assigned regions to visit clients and monitor market trends.Reporting & CRM: Using CRM tools (e.g., Salesforce, HubSpot) for reporting and tracking, along with providing regular performance updates.Coordination: Working with production and logistics teams to ensure timely order fulfillment. Qualifications & ExperienceEducation: Bachelors degree in Business, Marketing, or Engineering is typically preferred.Experience: 15 years of proven experience in field sales, preferably within manufacturing, industrial, or B2B sectors.Skills: Strong communication, negotiation, interpersonal skills, and proficiency in MS Office.Travel: Willingness to travel extensively. Location : Bangalore

We are looking for a Sales Manager to join our team in Hyderabad, focusing on driving sales growth and managing key accounts. The ideal candidate will have 5 to 10 years of experience in sales, preferably in a technical field, and hold a Bachelor of Engineering degree.**Key Responsibilities:**- **Develop Sales Strategies:** Create effective strategies to meet sales targets, ensuring alignment with company goals. This includes identifying market trends and customer needs.- **Manage Sales Team:** Lead and mentor the sales team, providing guidance, training, and support to optimize performance and achieve individual and team goals.- **Build Client Relationships:** Establish and maintain strong relationships with clients to ensure satisfaction and loyalty, addressing their needs and concerns promptly.- **Monitor Market Trends:** Stay updated with industry trends and competitor activities, using this information to adjust sales tactics and strategies accordingly.- **Prepare Sales Reports:** Generate regular reports on sales performance, analyzing data to identify areas for improvement and potential growth opportunities.**Required Skills and Expectations:**- Proven experience in sales management, with a strong track record of achieving targets.- Strong leadership skills to motivate and develop a high-performing sales team.- Excellent communication and interpersonal skills, enabling effective interaction with clients and team members.- Strong analytical skills to assess market data and sales performance, translating insights into action.- Ability to work from the office and collaborate closely with various departments to enhance sales effectiveness. Candidates should be driven, self-motivated, and ready to take on challenges in a fast-paced environment.

Looking for good looking female candidates with Good communication skills for the receptionist posts

We are looking for a dedicated and enthusiastic Female Customer Service Executive to join our team in Kukatpally. This is a full-time, work-from-home position ideal for freshers who have completed their 12th grade.Key Responsibilities:- **Handle Customer Inquiries**: You will respond to customer questions and concerns via phone, email, or chat, ensuring clear communication to provide accurate information.- **Resolve Issues**: You will address customer complaints and provide solutions, working to ensure a positive customer experience and satisfaction.- **Maintain Records**: You will keep detailed records of customer interactions and transactions, which helps in tracking issues and improving service.- **Collaborate with Teams**: You will work with other departments to resolve customer issues effectively, ensuring that all inquiries are handled smoothly.- **Provide Support**: You will assist customers by understanding their needs and providing relevant product or service information to enhance their experience.Required Skills and Expectations:Candidates should possess strong communication skills, both written and verbal, to effectively engage with customers. You should have good problem-solving abilities to handle various customer situations efficiently. Basic computer skills are essential for managing customer interactions and records. A friendly attitude and patience are important to understand customer needs and provide excellent service. Being a team player and willing to learn are also highly valued in this role.

ROTODYNE ENGINEERING SERVICES PVT. LTD, HYDERABADWe provide Engineering Services / Solutions (Similar to BHEL) to various reputed Companies like NTPC, NPCL, NHPC, IOCL, BPCL, HPCL, ONGC, Tata etc across the country, having office at Chandanagar and factory at IDA Bollaram. We are looking for recruiting HR, Administration, Training, Engineers Back office etc.Handle daily office administrative tasks.Maintain files, records, and documents properly.Assist in preparing reports, letters, and official documents.Handle phone calls, emails, and office correspondence.Support HR and management in recruitment and employee coordination.Maintain office supplies and place orders when required.Coordinate with different departments for smooth office operations.Manage data entry and update office databases.Schedule meetings and maintain appointment calendars.Assist visitors and maintain reception support when needed.

Achieving stretched targets in a result-focused environment. To identify potential customers, create and close new business opportunities in line with the strategic direction of the company. To build and maintain strong client relationships by effectively handlings objections/cancellations thus ensuring a high level of customer service are met at all times. To prepare sales proposals for prospective clients. Regular liaison sales/Pre-sales and member relations department. To keep abreast of new products and services and undertake training as and when required. G. Candidate Profile Should have a minimum of Bachelors degree Experience of 1 - 6 years preferred. Applicant must enjoy working in a fast-paced environment and be able to thrive under pressure. Should posses sound knowledge about the local market and local language Possess strong communication skills H. Desired Industry FMCG, consumer durables industry, Service sector like Telecom, personal financial products, insurance and real estate. etc

Field Sales Executive Real Estate (Open Plots) Location: Hyderabad Industry: Real Estate Open Plots / Farm Plots Salary: Fixed + Attractive Incentives + Performance Bonus Job SummaryWe are looking for energetic and result-oriented Field Sales Executives to promote and sell residential open plots / farm plots. The candidate will be responsible for site visits, client follow-ups, and closing sales deals.If you are passionate about sales and want to earn unlimited incentives, this role is for you! Key Responsibilities Generate leads through field visits, references, and marketing activities Explain project details, pricing, and payment plans to customers Arrange and coordinate site visits Follow up with prospective buyers Close sales and achieve monthly targets Maintain customer database and update daily sales reports Build strong customer relationships Requirements 13 years of experience in real estate sales (Preferred) Freshers with strong communication skills can apply Good communication and negotiation skills Must be willing to travel locally What We Offer Attractive Incentive Structure (High Earnings Potential) Weekly / Monthly Performance Rewards Career Growth Opportunities Supportive Sales & Marketing Team On-site Training Preferred Candidate Profile Experience in open plots / land sales Strong local network in Hyderabad Target-oriented and self-motivated

* Check ins & Check outs* Customer Handling

As a Showroom Sales Executive, you will be responsible for assisting customers, showcasing products, and closing sales in the showroom. Your key responsibilities include greeting customers, providing product information, demonstrating features, handling inquiries, negotiating prices, and processing transactions efficiently. To excel in this role, you should have strong communication skills, a customer-focused approach, a positive attitude, and the ability to work well in a team. Additionally, you should be detail-oriented, have good time management skills, and be capable of multitasking in a fast-paced environment. Some sales experience or knowledge of retail sales practices would be beneficial. This is a great opportunity for individuals looking to kickstart their career in sales and gain valuable experience in a dynamic retail environment.

Achieve monthly, quarterly, and annual B2B sales targets.Establish and maintain strong relationships with business customers.Prepare compelling quotations, proformas, invoices and presentations.Consistently follow up for payments and address customer concerns.Generate leads and identify sales opportunities in the field.Conduct live product demonstrations and on-site presentations.Negotiate and close impactful sales deals.Accurately maintain sales activity records and lead reports.Be available for 6-day work weeks and actively travel across the city for: Lead Generation Product Demonstrations Customer Meetings Sales Closures

We are looking for a Call Support Executive with excellent English communication skills to handle inbound and outbound calls, assist customers, and provide high-quality support. The ideal candidate should be confident, customer-focused, and able to communicate clearly and professionally in English.

The Sales Manager Apartments & Villa Projects is responsible for driving sales performance, managing the sales team, achieving revenue targets, handling client relationships, and coordinating with marketing and CRM teams. The role focuses on end-to-end sales execution from lead generation to sales closure.

The Customer Support Executive will be responsible for providing excellent customer service through various channels such as phone, email, and chat. They will address customer inquiries, resolve issues, and ensure customer satisfaction.Key responsibilities include:- Responding to customer queries and concerns promptly and professionally.- Providing product information, troubleshooting assistance, and order processing support.- Resolving customer complaints effectively and efficiently.- Escalating complex issues to the appropriate departments for resolution.- Maintaining accurate records of customer interactions and transactions.The ideal candidate for this role should have strong communication skills, both verbal and written. They should be patient, empathetic, and have a customer-centric approach. Additionally, candidates should have good problem-solving abilities and the ability to work well under pressure. Previous customer service experience is a plus, but not required. A minimum qualification of 12th pass is necessary for this role.

Responsible for planning & scheduling market visits for lead generationMeeting sales targets of multiple payments solutions such as QR code, Sound Box, EDC/card swipe machine, point of sales software, insurance and other financial productsDeployment of products and articulation of benefits & best practices at client locationsEnsuring customer satisfaction leading to higher sales conversions and retentionGathering consistent feedback from market for existing offerings and insights on competitor moves as feedback for product enhancements

Join our team as a Field Sales Executive based in Hyderabad, India. As a Field Sales Executive, your key responsibilities will include identifying potential customers, cold calling, meeting sales targets, maintaining customer relationships, and generating new leads. You will be required to travel to different locations to meet clients and promote our products or services, so excellent communication and negotiation skills are a must. The ideal candidate will be a self-motivated individual with a knack for building rapport with customers. Prior sales experience is preferred but not required, as on-the-job training will be provided. If you are a go-getter with a passion for sales and are willing to put in the hard work to achieve results, we want to hear from you. A high school diploma or equivalent is required for this position.

Operations Monitor day-to-day operations in Sales, Marketing, Guest Relationship, Administration sections of the retail stores. Ensure that the company decided plans, policies, processes and procedures are implemented at store level. Ensure that the store meets the ROI, and other targets based on the annual business plan. Ensure efficiency, quality improvements and cost optimization through improvements and setting benchmarks with leading practices in consultation with Regional Management. Liaison with local authorities for the smooth functioning of the store. Review and provide regular and ad-hoc reports to management and other stakeholders as required.Sales Monitor and analyse the sales data of the store and undertake appropriate action to improve sales. Monitor achievement of category wise sales targets and take corrective measures where required. Promote Gold Purchase schemes through supporting Sales staffs for closure and drive revenue growth.Stock Management Determination of Product Mix viz. Gold, Diamond, Precious, Silver, Sub Brands, etc. as per the market preferences and periodic review of the same. Participate in product meet periodically and select the products as per the prevailing trend and customer demand. Monitor the stock on a daily basis; ensure the maintenance of stock level and its replenishment as per the sales and customer preferences. Assess the ageing of stock and undertake effective action to eliminate slow moving/dead stock. Ensure the purchase of old gold is as per the company policy and tally the stock of old gold on a daily basis.Customer Relationship Engage and interact with customers to ensure high level customer satisfaction through excellent service. Understand customer buying behaviour, customer needs and feedback to improve our overall shopping experience. Organize in-store events to increase the customer engagement activities and ensure consistency of customer experience in stores. Address customer grievance and complaints.Marketing Understand the market and competitors in the respective store locations to recommend campaigns for target customers. Identify the Catchment area for the respective stores, and develop marketing plan for targeted customers with the Marketing team. Plan marketing activities viz. ATL, BTL, Digital etc. to increase the walk-in of the store in consultation with the Regional team. Plan and execute local events, promotions, exhibitions, etc. to increase the walk-in to the store. Implement marketing plans, marketing calendar and marketing budgets as decided by the Regional team. Recommend changes to marketing plan based on analysis of marketing campaign performance, so that business revenues are maximized.People Development Take overall responsibility for people development initiatives and building up in-house capabilities for the employees in the department. Drive a performance driven culture in the team by timely monitoring, review of performance parameters and feedback to the team members. Contribute towards development of talent for the department by providing subordinates with adequate exposure and growth opportunities. Actively participate in HR initiatives to drive overall engagement and motivationAny other additional responsibility could be assigned to the role incumbent from time to time as a standalone project or regular work. The same would be suitably represented in the Primary responsibilities and agreed between the incumbent, reporting manager and HR.

Job descriptionAbout usWe are professional, agile and professional.Our work environment includes:Modern office settingFood providedSr. No Descriptions Details1 Functional Designation Manager - Sales & Marketing2 Department Sales & Marketing3 Locations NA4 Reporting to Head - Sales & Marketing5 Job Summary * Evaluating and optimizing marketing andpricing strategies.* Analyzing market trends and preparingforecasts.* Generating new business leads.* Coordinating marketing strategies with thesales, financial, public relations departments.* Developing and managing the marketingdepartment's budget.* Managing the sales & marketingdepartment's staff.* Preparing and presenting quarterly andannual reports to senior management.6 Qualification Bachelor degree in Marketing7 Experience 5 years8 Desired skills and competencies Bachelor's degree in marketing, finance,business administrationA master's degree in a relevant field will beadvantageous.. At least two years' experience as amarketing manager.Extensive knowledge of marketing strategies,channels. Strong time management andorganizational abilities.

As a Customer Support Executive in Hyderabad, India, you will be responsible for providing excellent customer service to clients via phone, email, and chat. Your key responsibilities include resolving customer inquiries, complaints, and issues in a timely and professional manner. You will also need to maintain accurate records of customer interactions and transactions to ensure customer satisfaction. To excel in this role, you should possess strong communication skills, both verbal and written, and have a patient and positive attitude towards customers. You should be able to work well under pressure and have the ability to multitask efficiently. Additionally, having a good understanding of customer service principles and practices will be beneficial. A 12th pass education is required, and previous experience in customer service or a related field is preferred, but not mandatory. This is a full-time position that requires you to work from the office, so being punctual and reliable is essential.

Key responsibilities:1. Handle customer calls to resolve their queries and concerns.2. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions.3. Maintain accurate records of all interactions with customers using CRM software.4. Collaborate with internal teams to resolve complex customer issues that require escalation.5. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.Skill(s) requiredEnglish Proficiency (Spoken)Hindi Proficiency (Spoken)Other requirements1. Excellent communication skills in English language (written & spoken).2. Ability to work on rotational shifts including night shifts.3. Strong problem-solving skills with attention to detail.4. Willingness to learn new processes quickly.

Heres a clear and professional Job Description (JD) for a Real Estate Sales Manager tailored to your requirements:________________________________________Job Title: Real Estate Sales ManagerJob SummaryThe Real Estate Sales Manager is responsible for leading the sales team, driving revenue growth, achieving sales targets, and reporting directly to the CEO. The role requires strong expertise in digital sales, client handling, negotiation, and preparing comparative market analyses to support customer decision-making.________________________________________Key Responsibilities1. Reporting & Strategy Report directly to the CEO on sales performance, forecasts, and strategic initiatives Develop and implement sales strategies aligned with company goals Provide regular updates on pipeline, closures, and market trends2. Sales Target Achievement Set, monitor, and achieve monthly, quarterly, and annual sales targets Drive team performance to ensure consistent revenue generation Identify new business opportunities and expansion areas3. Digital Sales & Marketing Lead digital sales initiatives including online lead generation, CRM management, and campaign tracking Coordinate with marketing teams for digital campaigns (social media, portals, ads) Optimize conversion rates from digital channels4. Customer Handling & Advisory Understand client requirements and provide suitable property solutions Prepare and present comparative statements (market analysis) to help customers evaluate options Maintain strong client relationships for repeat and referral business5. Negotiation & Closing Lead negotiations with clients to close deals effectively Ensure win-win agreements while maximizing company profitability Handle objections and provide solutions to secure closures6. Team Leadership Train, mentor, and manage the sales team Conduct performance reviews and provide coaching Foster a high-performance, target-driven culture________________________________________Key Skills & Competencies Strong negotiation and closing skills Expertise in digital sales and CRM tools Ability to prepare comparative market analysis (CMA) Excellent communication and presentation skills Leadership and team management abilities Target-driven and result-oriented mindset________________________________________Qualifications Bachelors degree in Business, Marketing, Real Estate, or related field Proven experience in real estate sales (5+ years preferred) Prior experience in a managerial or leadership role________________________________________Performance Metrics (KPIs) Sales target achievement (%) Lead-to-conversion ratio Revenue growth Customer satisfaction levels Team performance metrics