As an Airport Ticketing Executive based in Bhubaneswar, you will play a crucial role in ensuring smooth travel experiences for passengers. Your responsibilities will include:
- Ticket Booking: Handle the booking of flight tickets for passengers by using the airline systems and ensuring accuracy in all details.
- Customer Service: Assist travelers with inquiries regarding flights, schedules, and airline policies, providing them with clear and friendly information.
- Check-in Assistance: Support passengers during the check-in process, helping them with baggage check and providing boarding passes.
- Issue Resolution: Address and resolve any issues or complaints that passengers may face before boarding or during their travel experience.
- Record Keeping: Maintain accurate records of ticket sales, cancellations, and customer interactions to ensure efficient operations.
Candidates should have:
- Communication Skills: Strong verbal communication skills are essential, as you will interact with diverse passengers and team members.
- Attention to Detail: The ability to pay close attention to details is important for accurately processing bookings and customer information.
- Problem-Solving Abilities: You should be able to think quickly and provide solutions to issues that may arise in a fast-paced environment.
- Team Collaboration: A willingness to work with fellow staff members effectively to deliver the best service to passengers.
- Basic Technical Skills: Comfort with computer systems and basic software used for ticketing is important for this role.
This position is ideal for individuals who are starting their careers and are eager to learn in the aviation industry.
Experience
0 - 1 Years
No. of Openings
50
Education
10th Pass
Role
Airport Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation
Face Interview Location
kolkata