Customer Associate Job Vacancies in Bangalore

Job Title: Customer Support Executive - Flipkart ProcessJob Category: BPO / Voice ProcessShift Timings: Rotational ShiftsEmployment Type: Full-TimeWork Type: Work from OfficeJob Description:We are hiring energetic and customer-focused professionals for the Flipkart Voice Process. This is a full-time, on-site role designed for individuals who are passionate about delivering excellent service and communication.As a Customer Support Executive, you will be responsible for managing customer queries via inbound or outbound calls, maintaining service levels, and ensuring customer satisfaction for one of India's largest e-commerce brands - Flipkart.We are looking for candidates who have at least one year of experience in any domain, possess strong communication skills in both English and Hindi, and are comfortable working in a fast-paced environment. Immediate joiners are highly preferred.Key Responsibilities:Handle customer queries and complaints via calls professionally and promptlyMaintain service quality as per Flipkart standardsEnsure quick resolution and customer satisfaction in every interactionUpdate call records and maintain accurate documentationCoordinate with internal teams to ensure issue closureMeet performance targets including attendance, quality, and productivityEligibility Criteria:Minimum education: 12th pass (Higher Secondary) or aboveMinimum 1 year of experience in any field/domainStrong fluency in both English and Hindi (verbal communication)Must be willing to work in rotational shiftsImmediate joiners will be given prioritySalary & Benefits:CTC: 26,000/monthTake-Home Salary: 22,000/monthAttendance Bonus: 3,500/monthPerformance Incentives: Up to 80,000/month based on KPIsInterview Process :HR Screening RoundVersant Test (Level 5 qualification mandatory)Operations RoundClient Round (Final Selection)

We are looking for a Customer Care Associate to join our team in Shivaji Nagar. As a Customer Care Associate, your main job is to help customers by answering their questions and resolving issues in a friendly and efficient manner. **Key Responsibilities:**- **Responding to Customer Inquiries:** You will answer calls and messages from customers, providing them with information about our products and services.- **Resolving Issues:** When customers have problems, you will listen to their concerns and work to find a solution that satisfies them.- **Maintaining Customer Records:** You will update and keep accurate records of customer interactions and transactions in our system.- **Providing Feedback:** You will share insights and suggestions based on customer interactions to help improve our services.- **Collaborating with Team Members:** You will work closely with other team members and departments to resolve customer issues more effectively.**Required Skills and Expectations:**- **Communication Skills:** You should be able to speak clearly and understand customer needs. Good listening skills are also important.- **Problem-Solving Skills:** You need to think quickly to find solutions and address customer concerns efficiently.- **Basic Computer Skills:** Familiarity with computer systems is essential for maintaining customer records and using software.- **Patience and Empathy:** It is important to be patient and show understanding when dealing with customers. - **Team Player:** You should enjoy working with others and be willing to collaborate to achieve team goals. This role is ideal for candidates with 0 to 3 years of experience and a high school diploma. If you are eager to learn and grow in a customer service environment, we would love to hear from you!

As a Customer Care Associate, you will play a key role in ensuring our customers receive exceptional service. Your responsibilities will include:- **Responding to Customer Queries:** You will handle incoming calls, emails, and chat requests, providing clear information and support to customers based on their inquiries.- **Resolving Issues:** You will identify customer problems and actively work to resolve them, ensuring a positive experience while following company policies.- **Maintaining Customer Records:** You will enter and update customer information accurately in our system, ensuring all interactions are documented.- **Providing Product Information:** You will assist customers by offering detailed information about our products and services, helping them make informed decisions.- **Escalating Issues:** If you encounter problems that cannot be solved immediately, you will escalate them to the appropriate team members to ensure timely resolutions.To succeed in this role, you should possess strong communication skills, both verbal and written, to interact effectively with customers. A good level of problem-solving ability is essential, along with a friendly and patient demeanor. Basic computer skills, including familiarity with customer service software, are necessary, and a keen attention to detail will help you maintain accurate records. Prior experience is not required, making this an ideal opportunity for individuals eager to start their career in customer service. A positive attitude and willingness to learn are essential for success in this role.

We are looking for a Retail Sales Associate to join our team in Bangalore. This role involves providing excellent customer service, assisting customers in their shopping experience, and ensuring a well-organized store environment.Key Responsibilities:- Customer Assistance: Greet customers warmly, understand their needs, and provide helpful information about products and promotions.- Sales Support: Actively engage with customers to help them make informed purchasing decisions, aiming to meet and exceed sales targets.- Merchandising: Ensure that products are displayed attractively and stocked appropriately on shelves to enhance the shopping experience.- Inventory Management: Assist in monitoring stock levels, restocking items as needed, and participating in inventory checks to maintain accurate records.- Store Cleanliness: Keep the store tidy and organized, ensuring that all areas are clean and welcoming for customers.Required Skills and Expectations:Candidates should have 1 to 5 years of experience in retail sales or a related field. A graduate degree is essential. Strong communication skills are necessary to interact effectively with customers and coworkers. Applicants should demonstrate a positive attitude, be approachable, and have a willingness to learn. Being detail-oriented and capable of multitasking in a fast-paced environment is important. A passion for retail and customer service will help you succeed in this role.

We are looking for a Customer Service Associate in Bangalore, India, to join our team. The ideal candidate will have 1 to 3 years of experience in customer service and a minimum education level of 12th pass. This is a full-time role that requires working from the office.Key Responsibilities:- **Assisting Customers**: You will handle customer inquiries through various channels like phone, email, and chat, ensuring timely and accurate responses to their questions and concerns.- **Problem Solving**: You will work to resolve customer issues effectively, using your critical thinking skills to provide solutions and ensure customer satisfaction.- **Product Knowledge**: You will need to learn about our products and services. This knowledge will help you assist customers better and provide them with relevant information.- **Documentation**: You will be responsible for maintaining a record of customer interactions and transactions, ensuring that all information is accurate and up-to-date.- **Team Collaboration**: You will work closely with other team members to share insights and improve service quality, contributing to a positive team environment.Required Skills and Expectations:Candidates should have strong communication skills and the ability to listen actively. A good understanding of customer service principles is important. You should be patient, friendly, and able to work under pressure. Proficiency in using computers and basic software applications is essential. A willingness to learn and adapt is highly valued.Contact person : Call/WhatsAppAzeem 7829443372

As a Retail Sales Associate, you will play a vital role in delivering exceptional customer service and helping customers find the products they need. This position is ideal for individuals who are enthusiastic, friendly, and eager to learn.**Key Responsibilities:**- **Customer Service:** Greet customers as they enter the store and assist them with inquiries, ensuring they have a positive shopping experience.- **Product Knowledge:** Stay informed about products available in the store to confidently answer customer questions and provide recommendations.- **Sales and Promotions:** Actively promote current sales and discounts to encourage additional purchases, contributing to overall sales goals.- **Merchandising:** Help arrange and display products attractively on shelves to enhance visibility and attract customers' attention.- **Inventory Management:** Assist in keeping the store organized and stocked by monitoring inventory levels, restocking shelves, and reporting low stock to management.- **Cleaning and Maintenance:** Maintain a clean and organized workspace, including the sales floor and store backroom, to ensure a welcoming environment for customers.**Required Skills and Expectations:**- Strong communication skills to interact effectively with customers and team members.- A positive attitude and friendly demeanor to foster a welcoming environment.- Basic math skills for handling transactions and managing cash.- Willingness to learn and adapt to new products and promotions.- Ability to work in a fast-paced environment while maintaining attention to detail.- Previous retail experience is a plus but not mandatory; enthusiasm and a desire to provide great service are essential. This role is full-time and requires working from the office in Jayanagar.

We are looking for passionate staff to join our cafe Take beverages orders and prepare as per customer requestMaintain cleanliness and hygiene Support all beverages preparation ( coffee , squash , milk shakes , mocktails ).Create a welcoming environment for our guest.Manage daily supplies

URGENT OPENING CUSTOMER SERVICE Location: BangaloreQualification: Any Fresher / Graduate / Under GraduateSalary: 18K 24K (Freshers) 28K (Minimum 1 year experience)Language Required: English (Freshers & UG) Hindi (Preferred for specific role) Kannada & Telugu (Required for Graduate role)Mode for interview : Walk in interviewRotational shifts : Day / Night shifts Working days : 6 days Immediate joiners are required Interested candidates can apply immediately.

Taking/Handling Inbound Customer calls, Outbound calls, Emails2. Listening to and understanding the customers requirements3. Provide product / service details & benefits to Customers4. Providing end to end solutions to the customer 5. Asking the correct questions probing and prompting the customer wherever required6. Timely and accurate capturing all the information given by the customer 7. Timely follow up with as per Escalation matrix till closure8. Staying current with knowledge of products/ processes & services 9. Ensure full adherence to all the quality parameters and SOP10. Cooperate with other Team members, SMEs and Team Leaders.11. Ensure 100% adherence to schedule12. Escalating the call to the team leader / manager, wherever desirable13. Handling irate / demanding customers where necessary, in a tactical manner

Key Responsibilities:Customer Engagement and Relationship Management: Serve as the primary contact for strategic clients, providing bespoke,value-driven solutions. Formulate and implement an effective customer engagement strategyto enhance customer satisfaction and retention.Order Acquisition: Engage with prospective and existing clients to promote factori.com'ssolutions and secure product orders. Apply persuasive communication and negotiation skills to drive successfuldeal closures.Strategic Account Growth: Collaborate with different teams within the company to uncovergrowth opportunities within existing strategic accounts. Develop and implement plans to foster business expansion with key clientsand boost customer lifetime value.Data Analysis and Insights: Harness data to monitor customer success metrics, discern trends, andapply insights to enhance customer experiences. Prepare regular reports for senior management, offeringdata-backed suggestions for continuous improvement.Client Advocacy: Represent the voice of the customer within the organization, advocating fortheir needs and influencing product and service improvements.Requirements: Bachelor's degree in business, marketing, or related field. A Master'sdegree is preferable. Excellent communication and interpersonal skills with a knack for buildingstrong relationships at all levels. Proven track record in driving customer satisfaction, retention, andrevenue growth. Data-driven mindset with proficiency in using data and insights forstrategic decision-making. Proven ability to secure orders and meet sales targets.Join us at factori.com and play a vital part in the procurement revolution resonating withquality and trust worldwide. We provide an equal opportunity environment and inviteapplicants from diverse backgrounds. If you are ready for an exciting challenge andmeet the requisite skills, we encourage you to apply. Please submit your resume and acover letter outlining your relevant experience and vision for contributing to our missionas the Assistant Manager of Business Development.

Key Responsibilities:1. Review and process insurance claims: As a Claim Associate, you will be responsible for reviewing and validating insurance claims submitted by policyholders or healthcare providers.2. Communicate with policyholders: You will need to communicate with policyholders to gather additional information, clarify details, or provide updates on the status of their claim.3. Investigate claims: You will be expected to investigate the validity of claims by verifying information, analyzing policy coverage, and determining claim eligibility.4. Collaborate with team members: Working closely with other team members, you will collaborate to ensure efficient processing of claims and provide support as needed.Required Skills and Expectations:1. Strong attention to detail: The ability to carefully review and analyze documents and information is essential for accurately processing claims.2. Good communication skills: Clear and effective communication with policyholders and team members is crucial for resolving issues and providing updates on claims.3. Analytical thinking: The ability to assess information, identify patterns, and make informed decisions is necessary for investigating and processing claims.4. Ability to work in a fast-paced environment: As a Claim Associate, you will need to manage multiple claims simultaneously and meet deadlines while maintaining accuracy.

About the RoleAre you a high-energy communicator with a passion for real estate? We are looking for a Business Development Associate to join our sales team. In this role, you won't just be selling land; youll be helping clients secure their future. You will be responsible for the entire sales lifecyclefrom identifying potential investors to closing deals on our premium residential and commercial plots.Key Responsibilities Lead Generation: Proactively identify and reach out to prospective buyers through cold calling, networking, and social media outreach. Consultative Selling: Understand client requirements and match them with the right property investment opportunities. Follow-up Management: Maintain a rigorous follow-up schedule with warm leads to move them through the sales funnel. Site Visits: Coordinate and lead physical site visits, showcasing the location, amenities, and future growth potential of our plots.What Were Looking For Experience: 3 months3 years of experience in sales (Real Estate, Insurance, or EdTech sales experience is a huge plus). Communication: Exceptional verbal and written communication skills. You should be able to explain complex investment benefits clearly. Resilience: A never-give-up attitude. You understand that no is just the start of the conversation. Mobility: Must be willing to travel for client meetings and site visits.

LOOKING FOR DYNAMIC CANDIDATE FOR OUR BRAND

Role Offered: Business Development Associate (BDA - IITR)Location: BangaloreCTC: 7 LPA+Working days: Wednesday to Sunday (Because Mondays are overrated)Whats Scaler All About?Scaler is not your regular upskilling platform were a career rocket launcher. Weve taken boring lectures, tossed them out the window, and replaced them with mentor-led, real-world curriculum that actually works. Were here to build the tech and business leaders of tomorrow, and we want you along for the ride.Why This Role?Youll be at the frontline of Scalers growth engine, driving enrollments for our AI Engineering Advanced Certification, offered in collaboration with IIT Roorkee (CEC). The program is built for working professionals and focuses on hands-on AI engineeringcovering Machine Learning, Generative AI, LLMs, prompt engineering, RAG systems, and agentic AI, along with live projects and campus immersion at IIT Roorkee. Your role will involve engaging with high-intent professionals, understanding their career goals, and consultatively positioning how real AI skills combined with a recognised IIT credential can accelerate their career growth. Its a high-energy, high-ownership role where youre shaping tech careers not a desk job youll snooze through.Requirements:Strong organizational and communication skills.1 -2 years of Experience working in the Edtech Sector.Proficiency in CRM tools and data analysis.Ability to manage multiple tasks and work in a dynamic environment.What Next?If you think pipelines are built, not assigned, this is your sign!

Key Responsibilities:1. Answer customer inquiries via phone, email, and chat: You will be responsible for responding to customer queries promptly and professionally through various communication channels.2. Resolve customer complaints: Address any concerns or issues raised by customers efficiently and effectively to ensure their satisfaction.3. Process orders and returns: Handle customer orders, exchanges, and returns accurately following company policies and procedures.4. Maintain customer records: Keep detailed records of customer interactions, transactions, inquiries, and complaints for future reference.5. Provide product information: Educate customers on product features, pricing, availability, and promotions to assist them in making informed purchase decisions.Required Skills and Expectations:1. Strong communication skills: Ability to articulate information clearly and concisely both verbally and in writing.2. Customer-oriented attitude: A strong focus on providing excellent service and fostering positive customer relationships.3. Problem-solving skills: Capable of identifying issues, analyzing problems, and finding appropriate solutions.4. Basic computer proficiency: Comfortable using email, chat, and customer management systems.5. Patience and empathy: Ability to listen attentively, empathize with customers, and remain calm under pressure.

Rotational shifts Rotational Off5 days working Two way cabOne time meal