Customer Relationship Job Vacancies in Surat

We are looking for a dedicated Field Sales Executive to join our team in Surat, India. This role is ideal for individuals with a passion for sales and customer interaction, regardless of prior experience. nnKey Responsibilities:nn1. Client Engagement: You will actively interact with potential customers to understand their needs and promote our products or services effectively.n n2. Sales Target Achievement: Your goal will be to meet specific sales targets by converting leads into customers through effective selling techniques.nn3. Market Research: You will gather information about market trends and competitors, helping us to refine our sales strategy accordingly.nn4. Customer Relationship Management: Building and maintaining strong relationships with clients will be essential for securing repeat business and referrals.nnRequired Skills and Expectations:nnThe ideal candidate should have strong communication skills to articulate product benefits clearly. A good understanding of customer needs and the ability to persuade and negotiate will be crucial for success in this role. We expect candidates to be driven, self-motivated, and able to work independently while also collaborating with team members when necessary. A professional demeanor and a positive attitude will help in creating a good impression with clients. Since this role is full-time and involves working from the office, reliability and punctuality are essential.

As a Showroom Sales Executive, you will be responsible for engaging with customers, understanding their requirements, and providing expert guidance on tiles, sanitaryware, and bathroom fittings. This full-time position requires you to work from the office in Udhna, Surat.Your key responsibilities include handling showroom customers by understanding their needs and preferences. You will explain the features and benefits of various products, prepare accurate quotations, and follow up with customers to ensure satisfaction. Achieving sales targets will be a crucial part of your daily activities, demonstrating your skills in customer handling, communication, sales, negotiation, and convincing.To succeed in this role, you should have 3 to 7 years of experience in sales, preferably in the retail sector. A graduate degree is required, and male candidates are preferred for this position. Strong interpersonal skills and the ability to effectively negotiate and persuade customers are essential. Familiarity with showroom environments and product knowledge in tiles and bathroom fittings will be advantageous.This role involves working set office hours and engaging actively with customers in the showroom. The ideal candidate will be proactive, target-driven, and able to maintain a friendly yet professional demeanor in all interactions. If you are excited about offering excellent customer service and exceeding sales goals, we encourage you to apply.

We are seeking a dynamic and client-focused Field Sales Executive to promote and sell our IPR services, including trademark, copyright, and patent registrations. The role involves meeting clients face-to-face, explaining the importance of IPR protection, and driving business growth through field sales activities. -> KEY RESPONSIBILITIES - Identify and approach potential clients (startups, SMEs, corporates) for IPR services. Conduct client meetings to explain trademark, copyright, and patent registration processes. Educate businesses on the importance of protecting intellectual property. Generate leads through field visits, networking, and referrals. Achieve monthly and quarterly sales targets. Maintain strong client relationships and ensure repeat business. Coordinate with the legal team for smooth onboarding and documentation. Prepare daily/weekly sales reports and share market feedback with management. -> QUALIFICATIONS & SKILLS - Bachelor's degree in Business Administration, Marketing, or Law preferred. 1-2 years of experience in field sales (experience in legal/IPR services is preferred). Strong communication, presentation, and negotiation skills. Ability to explain legal concepts in simple terms to clients. Goal-oriented, self-motivated, and resilient. Proficiency in MS Office and CRM tools. -> Salary - 25,000 - 50,000 -> Office timings - 10:00 am - 7:00 pm (IST) -> Employment type - Full Time -> Working days - Monday - Saturday -> Target will be given that the employee should complete. -> One year Contract with 3 months Provision.

Holiday Sales ExecutiveLocation: SuratExperience: 1-2 YearsIndustry: Travel & TourismJob ResponsibilitiesHandle customer enquiries for domestic & international holiday packages.Understand customer requirements and suggest suitable packages.Prepare quotations and customized itineraries.Follow up with leads and convert enquiries into bookings.Coordinate with vendors and the operations team.Achieve assigned sales targets.Requirements1-2 years of experience in Holiday Sales / Travel Sales.Good communication and negotiation skills.Strong destination and product knowledge.Candidates from the Travel & Tourism industry preferred.SalaryAs per current CTC, experience, and interview performance.

We are looking for an Online Sales Executive to join our team in Kamrej, Surat. This role is ideal for individuals with 0 to 4 years of experience. Candidates must have completed their 10th grade education. If you are enthusiastic and eager to learn about sales, we want to hear from you!As an Online Sales Executive, your key responsibilities will include:- Customer Engagement: Interact with potential customers through various online platforms, understanding their needs and offering appropriate solutions.- Product Knowledge: Develop a good understanding of our products to effectively communicate their features and benefits to customers.- Lead Generation: Use different online tools and strategies to identify and engage potential leads, converting them into customers.- Sales Tracking: Maintain accurate records of customer interactions and sales activities, ensuring consistent follow-up on leads.- Team Collaboration: Work closely with other team members to share insights and strategies that enhance overall sales performance and customer satisfaction.We expect candidates to possess excellent communication skills, be comfortable using online sales platforms, and have a basic understanding of customer service principles. A proactive attitude and the ability to work independently in a fast-paced environment are essential. You should be motivated and ready to contribute positively to the sales team while growing your skills in the field of online sales.

We are seeking a dedicated Customer Care Executive to join our team in Surat, India. This role is perfect for freshers who have completed their 12th grade and are eager to kickstart their careers in customer service.As a Customer Care Executive, you will be responsible for assisting customers by addressing their inquiries and resolving issues. Your customer interactions will be essential in building positive relationships and ensuring customer satisfaction.Key Responsibilities:1. Customer Support: Respond to customer queries via phone, email, or chat, providing accurate information and solutions promptly.2. Issue Resolution: Identify customer problems and work towards resolving them efficiently, ensuring a seamless experience for the customer.3. Product Knowledge: Maintain up-to-date knowledge of company products and services to provide informed assistance to customers.4. Documentation: Record customer interactions and feedback accurately in the system to help improve service quality.5. Feedback Collection: Gather customer feedback and suggestions to relay back to the management for service improvement.To excel in this role, you should have strong communication skills, be patient, and possess a good understanding of customer service principles. A positive attitude and the ability to work independently will help you succeed in a remote work environment. Additionally, being tech-savvy and proficient in using computers will enhance your performance in this position.

Timing 10:00 am to 6:00 pm (MON_SAT)Job Summary: We are seeking a motivated Sales Executive to promote financial products and services, build strong client relationships, and drive revenue growth. The role involves client acquisition, consultation, and achieving sales targets in a competitive market.Key Responsibilities: * Identify and acquire new clients for financial products (investment plans, insurance, etc.) * Conduct client meetings to understand financial needs and recommend suitable solutions.

We are seeking a friendly and organized Front Desk Receptionist to join our team in Surat. The ideal candidate will have 1 to 3 years of experience, be a 12th-grade pass, and possess excellent communication skills.Key Responsibilities:- Welcoming Guests: Greet visitors with a warm and friendly attitude, ensuring they feel comfortable and valued upon arrival.- Managing Phone Calls: Answer phone calls promptly and professionally, directing inquiries to the appropriate departments and providing information as needed.- Scheduling Appointments: Maintain the appointment calendar by scheduling meetings and ensuring all parties are informed of their appointments.- Administrative Support: Assist with various administrative tasks, such as managing correspondence, filing documents, and maintaining office supplies to ensure a smooth workflow.- Handling Inquiries: Address any questions or concerns from guests and staff in a timely manner, providing assistance whenever possible.Required Skills and Expectations:The ideal candidate must be a female who has completed high school and has at least 1 to 3 years of experience in a similar role. Strong communication skills are essential for effective interaction with guests and staff. The candidate should be proficient in basic computer operations and have excellent organizational abilities to handle multiple tasks efficiently. A polite and professional demeanor is crucial for creating a welcoming environment for all visitors

We are seeking a qualified female Office Receptionist to join our team in Surat, India. The ideal candidate will have at least one year of experience and a graduate degree. This full-time position requires someone who is organized, friendly, and dedicated to providing excellent service.Key Responsibilities: - Greeting Visitors: You will be the first point of contact for clients and visitors, welcoming them warmly and directing them to the appropriate person or department.- Answering Calls: You will handle incoming phone calls, answer inquiries, and transfer calls to the relevant staff. Clear and polite communication is essential.- Managing Appointments: You will schedule and coordinate appointments, meetings, and events, ensuring all necessary resources are available and ready.- Maintaining Front Desk Area: You will keep the reception area tidy and organized. This includes managing office supplies and ensuring it provides a professional impression.- Handling Correspondence: You will receive, sort, and distribute mail and packages, as well as assist with basic administrative tasks as needed.Required Skills and Expectations:The ideal candidate should possess excellent verbal and written communication skills. You must have a strong attention to detail and the ability to multitask in a busy environment. A friendly and approachable demeanor is essential, as is the ability to work effectively with others. Proficiency in basic computer skills is also required to manage office tasks efficiently.

As a Visa Counsellor, you will guide clients through the complex visa application process. Your role will involve providing accurate information, managing documentation, and ensuring that applicants meet the requirements set by immigration authorities.Key Responsibilities:- Client Consultation: Engage with clients to understand their visa needs and provide them with tailored advice on the best visa options available.- Documentation Management: Assist clients in gathering and organizing necessary documentation to support their visa applications, ensuring all requirements are met.- Application Review: Review completed visa applications for accuracy and completeness before submission, reducing the likelihood of rejections.- Follow-Up Communication: Maintain regular communication with clients to keep them informed about their application status and address any questions they may have.- Stay Updated on Regulations: Keep abreast of current immigration laws and policies to provide clients with the most relevant and accurate information.Required Skills and Expectations:- Proven experience in visa counselling or a related field for at least 1-5 years.- Strong communication skills, both verbal and written, to convey complex information clearly to clients.- Detail-oriented approach to reviewing documentation and applications thoroughly.- Ability to handle multiple cases simultaneously while maintaining a high level of customer service.- Proficiency in using computer systems and basic software applications to manage client information.- Female candidates only, with a professional attitude and the ability to work in an office environment.

We are looking for a Customer Relationship Manager to join our team in Surat. In this role, you will be responsible for building and maintaining strong relationships with our customers. Your experience in customer service and relationship management will be crucial to our success.Key Responsibilities:- Manage Customer Accounts: Maintain detailed knowledge of customer needs and preferences to ensure that we meet their expectations and build loyalty.- Respond to Inquiries: Address customer questions and concerns promptly, providing clear and helpful solutions to enhance their experience.- Develop Strategies: Create and implement strategies to improve customer satisfaction and engagement, ensuring that our services meet their evolving needs.- Monitor Feedback: Collect and analyze customer feedback regularly to identify areas for improvement and to gauge customer satisfaction levels.- Collaboration with Teams: Work closely with sales, marketing, and product teams to ensure a seamless experience for customers and to communicate their needs effectively.Required Skills and Expectations:The ideal candidate should have a Bachelors degree in Business Administration or Commerce. You should possess strong communication and interpersonal skills, enabling you to build rapport with clients effectively. A minimum of 1 to 3 years of experience in customer relationship management or a related field is expected. You should be proficient in using CRM software and comfortable analyzing customer data. Additionally, a problem-solving attitude and the ability to work independently are essential for success in this role.

Job Title: Sales Executive - Personal LoansDepartment: Sales - Personal LoanWork type: Open Market / Field SalesLocation: SuratATS Link: https://prolegion.com/jobs/a7377196-1331-4451-b17b-01e2981c63ea?utm_source=placementindiaJob Summary:We are looking for a dynamic and result-oriented candidate for the position of Open Market Personal Loan (OMPL) Executive. The candidate will be responsible for sourcing personal loan customers from the open market, building strong customer relationships, and achieving sales targets as assigned by the organization.Key Responsibilities:Generate leads and source Personal Loan customers from the open market.Meet prospective customers and explain the features and benefits of personal loan products.Achieve monthly sales targets assigned by the manager.Maintain a strong relationship with customers to generate repeat business and referrals.Collect required documents from customers and ensure proper submission for loan processing.Coordinate with the internal processing team for application status and approval updates.Ensure compliance with company policies and documentation requirements.Maintain accurate records of leads, applications, and conversions.Eligibility Criteria:Minimum Graduate in any discipline.Freshers or candidates with 0-2 years of experience in sales / BFSI / personal loan sales can apply.Good communication and convincing skills.Willingness to work in field sales / open market sourcing.Preferred Skills:Basic understanding of banking or financial products.Ability to achieve sales targets and work in a fast-paced environment.Good interpersonal and customer-handling skills.Additional Requirements:Candidate should have a two-wheeler and valid driving license.Comfortable with field work and market visits.Note:1. Applications will only be accepted through the ATS link provided above. Profiles shared through other means will not be considered.2. Prolegion does not charge any fee from candidates at any stage. If anyone approaches you for money in exchange for this opportunity, treat it as fraud and report it to us immediately.

As a Visa Counsellor, you will play a vital role in assisting clients with their visa application processes. Your primary responsibility will be to provide accurate information, guidance, and support to individuals seeking visas from various countries.Key Responsibilities:- Client Consultation: Engage with clients to understand their visa needs and provide tailored advice on the application process, documentation, and eligibility requirements.- Document Review: Assess client documentation to ensure completeness and compliance with visa requirements, making suggestions for improvements where necessary.- Application Assistance: Guide clients through the completion of visa applications, ensuring all necessary forms are filled out correctly and submitted on time.- Follow-Up: Maintain regular communication with clients during the application process, providing updates and responding to any inquiries or concerns they may have.- Knowledge Update: Stay informed about the latest visa regulations, policies, and processes for various countries to offer accurate and up-to-date information.Required skills and expectations include:- Strong Communication: You should have excellent verbal and written skills to effectively explain complex information to clients.- Attention to Detail: You need to be meticulous in reviewing documents and applications to avoid errors that could lead to application rejections.- Problem-Solving Abilities: You must be able to think critically and provide solutions when clients face challenges during the visa process.- Time Management: You should be able to prioritize tasks effectively to meet deadlines in a fast-paced environment.- Customer Service Orientation: A friendly and professional attitude is necessary to build trusting relationships with clients.

Role Overview:We are looking for a confident and energetic Telecaller who can communicate with customers, explain our services, and generate potential leads. The candidate should have good communication skills and a positive attitude towards customer interaction.

We are looking for a motivated Marketing Coordinator to join our team. This position is perfect for someone who is eager to learn and has a passion for marketing. As a Marketing Coordinator, you will play a key role in supporting our marketing efforts from the comfort of your home.Key Responsibilities:- Support Marketing Campaigns: Assist in planning and executing various marketing campaigns, including social media, email newsletters, and promotions to attract and engage customers.- Manage Content Creation: Help create and gather content for marketing materials, such as blogs, social media posts, and brochures, to ensure our messaging is clear and effective.- Analyze Marketing Data: Collect and analyze data related to marketing efforts to understand performance and help improve future campaigns.- Coordinate Events: Assist in organizing virtual events and promotional activities to enhance brand visibility and customer interaction.- Communicate with Team Members: Collaborate with other team members to ensure marketing efforts align with company goals and that everyone is informed of updates and progress.Required Skills and Expectations:- Candidates should have completed at least 10th grade, with a strong willingness to learn and grow in the marketing field.- Good communication skills are essential for effectively conveying ideas and collaborating with the team.- Basic understanding of social media platforms and digital marketing concepts is a plus.- Ability to manage time effectively and work independently while meeting deadlines is crucial.- A creative mindset and a keen eye for detail will help you contribute innovative ideas to our marketing projects.

We are seeking a motivated Telesales Executive to join our team in Piplod. In this role, you will be responsible for engaging with potential customers over the phone to promote and sell our products or services. Your ability to connect with clients and persuade them will be essential for achieving sales targets.Key Responsibilities:- Conduct Outbound Calls: Make calls to prospective customers to introduce them to our offerings, explain features, and address their inquiries.- Build Customer Relationships: Establish and nurture relationships with clients to understand their needs and provide tailored solutions.- Meet Sales Targets: Strive to consistently meet or exceed monthly sales goals through effective communication and selling techniques.- Maintain CRM Records: Accurately record and update customer interactions and sales data in our CRM system for effective tracking and follow-up.- Handle Objections: Address customer concerns and objections professionally to convert inquiries into sales.- Collaborate with Team Members: Work closely with colleagues to share insights and strategies that can enhance overall sales performance.Required Skills and Expectations:Candidates should have 1 to 3 years of experience in a telesales or related role. Strong communication and persuasive skills are essential for building rapport and closing sales. A customer-oriented approach, along with the ability to adapt your pitch based on the client's responses, is highly valued. Proficiency in using CRM software and basic computer applications is also expected. A positive attitude, goal-driven mindset, and the willingness to learn will contribute to your success in this role.