Customer Relationship Job Vacancies in Surat

As an Airport Customer Service Associate, you will play an essential role in ensuring that travelers have a pleasant experience at the airport. This position involves assisting passengers with their inquiries and providing support throughout their journey.Key Responsibilities:1. **Passenger Assistance:** Greet passengers, provide information about flight schedules, and assist with check-in processes. You will help passengers navigate the airport and answer any questions they may have.2. **Baggage Handling Support:** Assist passengers with baggage-related issues, such as lost luggage or missing items. You will guide them through the procedures to resolve these issues efficiently.3. **Situation Management:** Handle customer complaints and concerns in a calm and professional manner. You will work to find solutions and ensure a satisfactory resolution for the passengers.4. **Information Dissemination:** Stay updated on flight changes and airport services to communicate accurate information to passengers. You are the primary source of information for travelers during their time at the airport.Required Skills and Expectations:To succeed in this role, you should have strong communication skills and the ability to work well under pressure. A friendly demeanor and problem-solving skills are essential, as you will often deal with people in various situations. Previous experience in customer service is helpful but not required. You should be willing to work in a fast-paced environment and adapt to changing situations as needed. A high school diploma is required for this full-time position.

We are looking for a motivated Field Sales Executive to join our team in Surat. In this role, you will be responsible for engaging with customers, promoting our products, and driving sales in your assigned region. **Key Responsibilities:**- **Client Engagement:** Connect with potential clients and establish strong relationships to understand their needs and preferences.- **Product Promotion:** Effectively present and demonstrate our products to customers, highlighting their benefits and features to encourage sales.- **Sales Target Achievement:** Meet or exceed monthly sales targets by actively seeking new clients and following up with leads.- **Market Research:** Gather information about competitors, market trends, and customer feedback to help improve our offerings.- **Reporting:** Maintain accurate records of sales activities and customer interactions to ensure transparent communication with management.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication skills are essential for effectively engaging with clients and presenting products.- **Persuasiveness:** Ability to influence and persuade customers to make purchasing decisions.- **Time Management:** Must manage time effectively to ensure all clients are attended to and sales objectives are met.- **Team Collaboration:** A willingness to work closely with the sales team and support peers in achieving common goals.- **Proficiency in Basic Technology:** Basic computer skills for managing client information and using sales software.Candidates with 0 to 3 years of experience and a 12th-grade education are encouraged to apply. We welcome motivated individuals ready to kick-start their career in sales.

As an Airport Ticketing Executive, you will play a crucial role in providing excellent customer service to travelers. Your primary responsibility will be to assist passengers with their ticketing needs at the airport. Your duties will include:- **Ticket Booking**: You will help customers book tickets for their flights, providing information on available flights, prices, and travel options.- **Check-In Assistance**: You will assist passengers during the check-in process, ensuring that they are guided through the necessary steps smoothly.- **Customer Inquiries**: You will respond to customer questions about flight schedules, baggage policies, and any other travel-related concerns, ensuring they have all the information they need.- **Handling Payments**: You will process payments for ticket purchases and issue receipts, maintaining accuracy in financial transactions.- **Problem Resolution**: You will handle any issues or complaints that arise at the ticketing counter, finding solutions quickly to ensure customer satisfaction.The ideal candidate should be a 12th pass with a keen interest in the aviation industry. Excellent communication skills are essential to interact effectively with customers. You should be a team player, capable of working in a fast-paced environment, and have good decision-making abilities. Attention to detail is important to ensure accuracy in ticketing and payments. Being a quick learner and adaptable will help you thrive in this role. Freshers are welcome; training will be provided to enhance your skills.

Job title - Sales executiveExperience- 2 to 3 years experience in sanatory ware ,bath ware & CP FittingLocation - SuratJob SummaryWe are seeking a dynamic and result-oriented Sales Executive to expand the dealer and distributor network, promote bathware products, and achieve sales targets within the assigned territory. The ideal candidate will have strong communication skills, a passion for sales, and the ability to build long-term business relationships.Roles & ResponsibilitiesIdentify, visit, and onboard potential Dealers and Distributors in the assigned territory.Promote bathware products through regular field visits and product presentations.Build and maintain strong relationships with Dealers and Distributors through continuous engagement.Ensure timely communication and implementation of dealer schemes.Achieve or exceed assigned monthly sales targets.Clearly explain product features and Unique Selling Points (USPs) to Dealers and Distributors.Provide accurate market feedback and competitor analysis.Maintain and submit monthly sales data and reports.Ensure proper product display and brand visibility at dealer outlets.Collect payments from Dealers and Distributors as per company policy.Qualifications & SkillsMinimum qualification: 12th Pass or Graduate in any discipline.Strong communication and negotiation skills.Basic knowledge of sanitary ware/bathware products or willingness to learn.Must have a two-wheeler with a valid driving license.Ability to travel extensively within the assigned territory.Field SalesCustomer Relationship ManagementLead GenerationResult-Oriented Attitude

We are looking for dynamic Field Sales Executives to drive business growth through direct customer engagement and on-ground sales activities. The role involves visiting clients, generating leads, presenting products or services, and closing deals. Candidates should be comfortable traveling within assigned territories and achieving sales targets. This is an excellent opportunity for individuals looking to build a strong career in field sales and business development.

Job Title: Banking Sales ExecutiveLocation: Jaipur, Surat, Udaipur, Ahmedabad, PalanpurSalary: 15k 40kExperience: 1+ years in Banking NBFC SalesKey Responsibilities:-Source and acquire new customers through field visits, cold calling, and references.- Cross-sell banking/NBFC products such as loans, credit cards, deposits, and insurance.- Ensure compliance with KYC and company policies.- Manage customer lifecycle and resolve queries effectively.- Report sales performance and pipeline updates to management.Requirements:- Minimum 1 year of experience in financial sales (Banking/NBFC).- Excellent communication and presentation skills.- Strong target orientation and negotiation ability.- Graduate/Postgraduate (Commerce/Finance preferred).

Job Title: Head SalesDepartment: SalesLocation: SuratIndustry: TextileJob Type: Full-timeJob Level: Senior LevelReporting To: DirectorJob Summary:We are seeking an experienced and result-oriented Sales Head to lead our sales department and drive revenue growth. The ideal candidate will be responsible for setting sales strategies, managing a high-performing sales team, and ensuring the achievement of business goals in the competitive textile market.Key Responsibilities:Lead, mentor, and manage the sales team to achieve individual and team targets.Develop and implement sales strategies aligned with organizational objectives.Set performance targets, quotas, and KPIs; monitor and evaluate team performance regularly.Provide accurate sales forecasts, reports, and strategic insights to senior management.Assess and improve current sales processes and procedures for efficiency and effectiveness.Define and assign sales territories, and manage resource allocation across regions.Coach team members to build strong client relationships and improve conversion rates.Foster a competitive yet collaborative and goal-driven sales environment.Identify market trends, customer needs, and competitor activities; provide feedback for product development.Drive continuous improvement through team feedback, process updates, and sales innovations.Coordinate with other departments (marketing, production, logistics) to ensure smooth execution of sales plans.Maintain clear and effective communication channels between management and the sales team.Required Knowledge & Skills:In-depth knowledge of sales and sales administration processes.Strong leadership, communication, and negotiation skills.Strategic thinking and business acumen.Team management, performance evaluation, and mentoring capabilities.Relationship-building abilities with key clients and stakeholders.Strong decision-making and analytical skills.Proficiency in reporting tools, forecasting, and CRM systems.Understanding of textile market trends, customer behavior, and competitor landscape.Education:Graduate/Postgraduate in any discipline.MBA/PGDM in Marketing or Sales Management preferred.Experience:8-10 years of sales experience in the textile industry, with a minimum of 5 years in a leadership role.