Customer Relationship Job Vacancies in Gurgaon

Customer Support Associate Location: Gurugram Job Type: Full-time

We are seeking a highly organized and motivated Store Manager to oversee our retail operation in Gurgaon. The ideal candidate will have experience in store management and a strong commitment to customer satisfaction.**Key Responsibilities:**- **Daily Operations Management:** Oversee all store activities to ensure smooth and efficient operation, including staff management and inventory control.- **Customer Service Excellence:** Ensure a high level of customer satisfaction by addressing customer needs and concerns promptly.- **Sales Strategy Implementation:** Develop and execute strategies to meet sales targets and enhance store performance through promotions and customer engagement.- **Staff Training and Development:** Recruit, train, and mentor store associates to ensure a knowledgeable and effective team.- **Inventory Management:** Monitor stock levels and manage inventory to prevent shortages and overstock situations, keeping the store organized and well-stocked.- **Financial Management:** Maintain financial records, prepare reports on sales and performance, and manage the stores budget effectively.**Required Skills and Expectations:**Candidates should have a minimum of 1 year of experience in a retail or management role. A 10th pass education is essential. Strong leadership and interpersonal skills are crucial for guiding the team and interacting with customers. The candidate must be detail-oriented, capable of multitasking, and proactive in problem-solving. Additionally, strong communication skills are important for effective teamwork and customer interaction. Flexibility and availability for full-time work are also expected.

We are looking for a Customer Support Executive to join our team in Gurgaon. This is a full-time position ideal for individuals with 0 to 2 years of experience. As a Customer Support Executive, you will be the first point of contact for our customers, providing them with assistance and support.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle incoming calls, emails, or chats from customers, answering their questions and resolving any issues they may have.- **Provide Product Information:** You will assist customers by explaining our products and services, guiding them through features and benefits to help them make informed decisions.- **Resolve Complaints:** You will manage customer complaints professionally, using effective problem-solving skills to ensure customer satisfaction and loyalty.- **Maintain Customer Records:** You will document customer interactions and update their information in the database, ensuring accuracy and completeness for future reference.- **Collaborate with Teams:** You will work closely with other departments, such as sales and technical support, to provide seamless service to customers and address their needs.**Required Skills and Expectations:**Candidates should be at least 12th pass, with strong communication skills in English and any regional languages. Being patient and understanding is crucial for resolving customer issues. A basic understanding of computer applications is expected, along with a willingness to learn. You should be able to work well in a team and be eager to help others. Punctuality and a positive attitude towards work are also important traits for this role.

As a Customer Success Executive, your main role will be to ensure that our clients are satisfied and able to use our products effectively. You will act as a bridge between the customer and the company, helping to address any issues and improve the overall customer experience.**Key Responsibilities:**- **Customer Onboarding:** Help new customers understand how to use our products, guiding them through the initial setup and ensuring a smooth start.- **Support and Troubleshooting:** Address customer inquiries or issues swiftly and efficiently, providing solutions and support to enhance their experience.- **Retention Strategies:** Develop and implement strategies to keep customers engaged and satisfied for the long term, reducing churn and ensuring loyalty.- **Feedback Collection:** Gather feedback from customers about their experience with our products and services, which will assist in improving and developing offerings.- **Reporting and Analysis:** Maintain records of customer interactions and outcomes, analyze trends to identify areas for improvement.**Required Skills and Expectations:**- Strong communication skills are essential for effectively engaging with customers and conveying information clearly.- A customer-first mindset is crucial, with a passion for helping others and resolving issues.- Basic technical knowledge or willingness to learn about the products to assist clients effectively.- Excellent problem-solving skills to navigate and resolve challenges swiftly.- Ability to work in a team environment, collaborating with various departments to enhance customer satisfaction.Candidates should be motivated and eager to learn, contributing positively to our goal of ensuring every customers success.

We are looking for a female Office Receptionist to join our team in Gurgaon. This is a full-time position for someone who is eager to learn and grow in a professional environment. **Key Responsibilities:**- **Greeting Visitors:** Welcome guests and clients as they arrive, ensuring they feel comfortable and acknowledged during their visit.- **Answering Calls:** Handle incoming phone calls, directing them to the appropriate personnel, and providing information as needed.- **Managing Appointments:** Schedule and confirm appointments for staff, keeping an accurate calendar to facilitate smooth operations.- **Maintaining Office Supplies:** Keep track of office supplies and assist in ordering new stock when necessary to ensure the office is well-equipped.- **Administrative Support:** Assist with various administrative tasks, including filing, data entry, and organizing documents to maintain an orderly office environment.**Required Skills and Expectations:**Candidates should have completed at least their 12th grade. We are looking for someone who has good communication skills, both verbal and written, and can interact effectively with clients and staff. A friendly and approachable demeanor is essential to create a welcoming atmosphere. Basic computer skills, including familiarity with office software, are expected. Attention to detail and the ability to multitask will help the candidate manage various responsibilities efficiently. A positive attitude and willingness to learn are essential traits for success in this role.

Requisition InformationJob DescriptionWho Can Apply12th pass or graduate with strong ambition to growFreshers or candidates with experience in Pharma / FMCG / Healthcare salesPassion for field sales, networking, and relationship buildingJob InformationField Sales Executive - GurugramRoles & ResponsibilitiesRepresent Diabexy in the assigned territoryBuild and maintain relationships with chemists and distributorsDrive product awareness and increase salesExecute on-ground activations and market development initiativesIf you interested, Share me your CV at.hrcps9@gmail.com8370014003

Experience in business development and market researchIdentify and develop new business opportunities, support client acquisition, coordinate meetings and presentations, maintain sales records and CRM updates, support ongoing projects and client queries

Handling walking Customers, Sales and convincing, telephone handling, computer work, good communication, good personality..

We are looking for a dedicated Customer Service Executive to join our team in Gurgaon. This position is ideal for individuals who are eager to start their career in customer service and have a passion for helping others.**Key Responsibilities:**- **Interact with Customers:** Handle customer inquiries via phone, email, or in person, ensuring they receive clear and accurate information about our products and services.- **Resolve Issues:** Identify customer problems and provide effective solutions, ensuring a high level of customer satisfaction and support.- **Document Interactions:** Maintain detailed records of customer interactions, including inquiries and complaints, to help improve service quality.- **Follow-up:** Proactively follow up with customers regarding their issues or requests to ensure timely resolution and to demonstrate excellent service.- **Provide Feedback:** Share insights and feedback from customers with the management team to drive product improvements and enhance the overall customer experience.**Required Skills and Expectations:**- Strong communication skills in English and Hindi, both written and spoken, to interact effectively with customers.- A good understanding of basic computer skills, which is necessary for managing customer records and using support software.- Ability to work independently and as part of a team, demonstrating reliability and a positive attitude.- Problem-solving skills to address customer concerns in a calm and efficient manner.- Willingness to learn and adapt, as the role may involve dealing with diverse customer needs and various products. Candidates must hold at least a 12th-grade education and be ready to work from the office in Gurgaon. We welcome fresh graduates and individuals with less than a year of experience to apply.

We are looking for a Senior Sales Manager to lead our sales team in Gurgaon. The ideal candidate will have 4 to 7 years of experience in sales and hold a B.B.A or B.Com degree.**Key Responsibilities:**- **Lead Sales Strategy Development**: Create and implement effective sales strategies to achieve revenue targets and expand market presence.- **Team Management**: Oversee and motivate the sales team, providing guidance and support to enhance performance and drive results.- **Client Relationship Management**: Build and maintain strong relationships with key clients, ensuring high levels of customer satisfaction and retention.- **Market Analysis**: Conduct market research to identify trends, competitor activities, and potential opportunities for growth.- **Performance Reporting**: Monitor and report on sales performance metrics, offering insights and recommendations for improvement.- **Training and Development**: Organize training sessions to improve the skills and knowledge of team members, fostering a culture of continuous learning.**Required Skills and Expectations:**Candidates should have excellent communication and interpersonal skills to build relationships with clients and team members. Strong analytical skills are essential to assess market trends and sales data effectively. A proven track record of achieving sales targets is expected, along with the ability to work in a fast-paced environment. Candidates should also demonstrate leadership qualities, showing capability in managing teams and driving them toward success. Proficiency in using CRM software and other sales tools is an advantage.

We are seeking a dedicated Customer Service Associate to join our team in Gurgaon Sector 82. This full-time position is perfect for individuals with a passion for helping others, offering an opportunity to grow within a dynamic environment.Key Responsibilities:1. **Customer Support**: Provide friendly and efficient assistance to customers via phone, email, or chat. Respond to inquiries, resolve issues, and ensure customer satisfaction.2. **Product Knowledge**: Maintain a strong understanding of our products and services to effectively answer questions and offer solutions to customers.3. **Data Entry**: Accurately record customer interactions and feedback in our system to help improve service quality and customer experience.4. **Team Collaboration**: Work closely with team members and other departments to ensure all customer needs are met quickly and effectively.5. **Problem Solving**: Analyze customer concerns and apply appropriate problem-solving techniques to provide timely solutions.Required Skills and Expectations:Candidates should possess excellent communication skills in English and a customer-focused approach. Being a 12th pass is mandatory for this role. A positive attitude, willingness to learn, and the ability to handle multiple tasks are essential. Candidates should also be adaptable to a fast-paced work environment and willing to work from the office. Prior experience in customer service is a plus but not required, as we value fresh talent eager to enhance their skills.

Job Title: Field Sales ExecutiveLocation: South Delhi, GurgaonWork Mode: OnsiteExperience required: 1-5yrsJob Type: Field Sales / Retail Sales Key Responsibilities Visit fruit retailers and vendors across assigned territories in South Delhi, Gurgaon.Collect daily orders from retailers for fruits and fresh produce. Ensure smooth coordination between retailers and delivery operations for timely fulfillment. Build and maintain long-term relationships with retailers and shop owners. Identify opportunities to increase retailer orders and product adoption. Monitor retailer satisfaction and quickly resolve operational issues. Maintain accurate records of orders, retailer feedback, and daily field activity. Support the team in expanding the retailer network and increasing sales volume. Candidate Requirements 15 years of experience in Field Sales / FMCG Sales / CPG Sales / Retail Distribution. Prior experience working with retail shops, distributors, or food & beverage products preferred. Comfortable with on-ground sales and daily retailer visits. Strong communication and relationship-building skills. Knowledge of Delhi NCR retail markets is a plus. Ability to work independently and manage assigned territories. Preferred Background FMCG sales Food distribution Fresh produce or fruit supply chains Retail channel sales Distributor / wholesaler sales Compensation & Benefits Best-in-class salary + performance incentives Opportunity to work with a rapidly growing fresh produce platform High-growth environment with strong learning opportunities Note:1. Applications will only be accepted through the ATS link provided above. Profiles shared through other means will not be considered.2. Prolegion does not charge any fee from candidates at any stage. If anyone approaches you for money in exchange for this opportunity, treat it as fraud and report it to us immediately.

Promote and sell Logitech products including keyboards, mouse, webcams, headsets, and IT accessoriesManage and expand dealer, distributor, and corporate customer baseAchieve monthly and quarterly sales targetsDevelop market presence across assigned Haryana territoriesConduct product demonstrations and training sessionsMonitor competitor activities and market trendsPrepare sales reports and maintain customer data

JOB RESPONSIBILITIES: Extensive travelling Lead generation Follow-up with clients Closure meetings Identifying new sales leads Pitching products and/or services Researching organizations and individuals online Researching the needs of other companies and learning who makes decisions about purchasing Contacting potential clients via email or phone to establish rapport and set up meetings Attending conferences, meetings, and industry events.MIN. EDU QUALIFICATION : UG: B.Tech/B.E. or equivalent qualificationMIN. EXPERIENCE : 0-2 YrsOTHER SKILLS REQUIRED : Excellent Communication & Presentation Skills.The candidate should have own vehicle Interested candidate Share your CV @aakash@thakurjobconsultant.inwhatsapp - 8743057070

Sales professionals with ability to achieve results. Result oriented candidates with proven track need preferred. Own conveyance and laptop is recommended. This is a field sales work not WFH or WFO.Must have excellent communication skills and a pleasing personality. The job involves space-selling for our publication. Similar experience with a print / digital publication will be an advantage. Only result-oriented, target-driven, and self-starters need apply.

Hiring: Customer Relationship Executive (CRE) Location: Gurgaon Industry: Medical Equipment / Medical Devices Experience: 14 Years Full-TimeRole Summary:We are looking for a Customer Relationship Executive (CRE) to manage customer communication, order coordination, and post-sales support for medical equipment and devices. The role involves close coordination with sales, service, production, and logistics teams to ensure high customer satisfaction.Key Responsibilities: Primary point of contact for hospitals and distributors Handle inquiries on orders, dispatch, installation, and service Coordinate with internal teams for timely order fulfillment Maintain CRM/ERP data, complaints, and follow-ups Support sales with quotations and order documentation Track service requests, AMCs, demos, and installationsRequirements: Graduate in any discipline (Healthcare/Life Sciences preferred) 14 years experience in customer support or CRM Good communication and coordination skills Working knowledge of MS Excel, email, and CRM/ERP systems

An established Pvt. Ltd. media firm based in Gurgaon is hiringSales Manager / Sales ExecutiveOur growing retail business seeks an experienced, motivated Sales Manager to meet customershelp them find their needs, and upsell our services.The candidate should quickly absorb and retain product knowledge. The successful candidate will receive on-the-job training for one week and then take over the responsibilities. If you love a challenge and have a flair for sales and an analytical mind, we cant wait to see your resume.The ideal candidate must have a BBA or MBA degree in sales and marketing stream.Apply if you are result-oriented and willing to perform.Salary25,000 to 35,000 per monthPlus mobile expensesConveyance allowancePlus incentivesPlus bonusYou can take home approx.. Rs.35,000/- to Rs.60,000/- per month.You get trained by professional management with corporate and media backgrounds.To schedule your interview, please connect by WhatsApp.9810503404, 9810503047

Responsibilities1. Identify and engage potential clients in the HORECA (Highest priority)2. Manage and build strong relationships with key hotel, restaurant, and cafe clients.3.Achieves monthly sales target ( Priority)4. Driving Primary sales for the products in the assigned chains, handling commercials, negotiating on Terms of trade (TOT), visibility closures, promotion planning5. Responsibility for the entire B2B revenue and client management6. Initiating, Closure and Management of tie-ups7. Handling payment reconciliationRequired Candidate profile:1. Two or more years of expertise in handling sales in a corporate2. Successful previous experience as a sales executive or sales manager, consistently meeting or exceeding targets3. Strong business sense and industry expertise4. Capable of handling total B2B revenue5. Excellent written and verbal communication skills.