Array ( [0] => customer-retention [1] => mumbai ) Customer Retention Jobs in Mumbai,Customer Retention Job Vacancies in Mumbai Maharashtra
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Customer Retention Job Vacancies in Mumbai

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Fresher hiring for Customs Executive

Xpertifi

  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Malad East Mumbai
Customer Retention
We are looking for a Customs Executive to join our team in Malad East. This is an entry-level position suitable for individuals with 0 to 1 year of experience. Candidates must have completed at least their 12th grade education.**Key Responsibilities:**- **Documentation Handling:** Prepare and manage all necessary customs documentation for imports and exports to ensure compliance with regulations.- **Customs Clearance:** Work with customs officials to facilitate the clearance of goods, ensuring all protocols are followed to avoid delays.- **Regulatory Compliance:** Stay updated with customs laws and regulations to ensure that all processes meet legal standards.- **Coordination with Stakeholders:** Communicate with shipping companies, freight forwarders, and other stakeholders to ensure smooth logistics and address any issues that arise.- **Data Entry and Record Keeping:** Maintain accurate records of transactions and customs declarations for future reference and audits.**Required Skills and Expectations:**Candidates should have a basic understanding of customs regulations, and good attention to detail to ensure accuracy in documentation. Strong communication skills are essential for effective interaction with various stakeholders. You should also have basic computer skills, particularly in data entry, to maintain records efficiently. Being a team player and having a willingness to learn are important traits for this position. Candidates should be able to work responsibly in an office environment and demonstrate a positive attitude towards tasks and challenges.
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Fresher hiring for Customer Relationship Executive

Nexus Consultants

  • 0 - 5 yrs
  • 5.0 Lac/Yr
  • Mumbai
Customer Retention Inbound Calls Outbound Calling Domestic Calling International Sales Customer Support
Multiple process5days working2 rotational week offDrop facility24*7 rotational shiftAge 38 max
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Interview For International Telecaller || 12th Pass - Freshers

Nxspire Solutions

  • Fresher
  • 6.0 Lac/Yr
  • Mumbai
Good Communication Skills Collection Agent Customer Retention Sales Outbound Calling Customer Care Voice Process International BPO International Voice Process BPO Call Center Call Center International Voice
Handle customer queries via phone, email, or chat efficiently and professionally.Provide accurate information and effective solutions to ensure customer satisfaction.Maintain high-quality service standards and adhere to company policies.Perform accurate data entry and documentation of customer interactions.Meet performance targets such as quality scores, turnaround time, and productivity.Resolve issues promptly while maintaining a positive customer experience.Uphold confidentiality and data security at all times.Adapt to various client processes, tools, and business requirements.Participate in regular training and skill development programs.Contribute to continuous process improvement and team collaboration.
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Area Sales Manager / Executive

Apple Energy Pvt Ltd

Client Management Sales Team Work Field Sales Field Survey Customer Retention Client Relationship Distributor Handling Organizational Management Negotiation Skills Dealer Development Territory Sales Area Sales
Qualification: BE/Diploma (Mechanical/Automobile)/ MBA (In Marketing)Experience: 2-3 years (In Marketing)Languages Known: Regional Language & English*Candidate must have experience in Garage Equipment & Car Care Products.Developing sales strategies and plans to achieve sales and profit goals by leading, developing, and motivating sales associatesCollecting customer feedback and providing updates to senior management.Ensuring compliance with all company, state, and federal laws and regulationsUtilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales.Developing and sustaining long-term relationships with customers.Collecting customer feedback and market research.
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Customer Relation Associate - Dadar Mumbai

Naminath Motors Pvt Ltd

  • 1 - 5 yrs
  • 2.3 Lac/Yr
  • Dadar Mumbai
Outbound Calling Strategic Communication Customer Retention
* customer telephonic interaction * fix appointment with executive for test drive
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Software Sales Executive (Full Time)

Torero Softwares Limited

  • 2 - 3 yrs
  • 4.3 Lac/Yr
  • Mumbai
B2B Sales Software Sales Solution Selling Consultative Sales Lead Generation & Prospecting Client Acquisition Field Sales Software Solution Sales Software Demonstration Product Presentation Software Implementation Customer Onboarding Client Training Business Communication Negotiation & Deal Closing Relationship Management Market Research & Competitor Analysis Proposal & Quotation Handling Persuasive Communication Active Listening Problem-Solving Time Management Self-Motivation Customer Retention Followups Pipeline Management Sales Ability
Software Sales & Implementation Executive Location: Mumbai, Maharashtra Job Type: Full-time Field Sales RoleAbout Torero Softwares Ltd:Torero Softwares Ltd provides Medica Ultimate, a powerful ERP solution for Pharma, FMCG, Surgical, General and Generic distributors, and retailers across India. We help businesses streamline operations, enhance efficiency, and drive growth with our trusted software.About the Role:We are hiring a Software Sales & Implementation Executive to drive sales and client onboarding for Medica Ultimate in Mumbai. This role involves meeting potential clients, demonstrating the software, and ensuring smooth implementation.Key Responsibilities: Lead Generation & Client Outreach Identify and approach potential clients through direct meetings, calls, and referrals. Product Demonstration Conduct software presentations and explain how Medica Ultimate benefits their business. Sales & Deal Closure Convert leads into customers by addressing queries and negotiating terms. Software Implementation & Training Ensure successful deployment and provide onboarding support. Client Relationship Management Build long-term partnerships and encourage repeat business.Who Can Apply? Experience: Minimum 2 years in software sales (In Any Industry). Skills: Strong sales, communication, and client-handling abilities. Must-Have: Willingness to travel for client meetings within Mumbai.Why Join Us? Career Growth: Fast-track promotion opportunities. Exciting Incentives: Performance-based rewards. Training & Development: Hands-on experience with Medica Ultimate. Apply Now! Send your CV to simran.jain@torero.in or WhatsApp/call 9702074236.
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Customer Relationship Executive (Full Time) Freshers

BSN Infotech

  • 0 - 3 yrs
  • Vashi Mumbai
Customer Relationship Customer Service Voice Process Domestic BPO Inbound Calls Outbound Calling Customer Retention
Key Responsibilities:o Provide outstanding customer service in an inbound calling process.o Manage customer queries and resolve issues effectively.o Work collaboratively with team members and ensure client satisfaction.o Handle calls and offer solutions in a professional and courteous manner.o Meet the key performance indicators (KPIs) for customer serviceRequired Skills and Qualifications: Mandatory: Graduation (Full-time or Part-time) Communication Skills:o Fluent in English & Hindi for CRT roles.o Good interpersonal and communication skills.Experience:o Freshers and experienced candidates (0-5 years) are welcome to apply.o Previous experience in customer service or sales is a plus.Shift Timings:o For Male Candidates: Rotational shifts (24/7).o For Female Candidates: Day rotational shift (No shifts beyond 8:30 PM).Work Schedule:o 5 days a week.o 2 rotational off-days.
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Customer Relationship Executive (Female Candidates Required)

Helping Hand Staffing Services

English Hindi Outbound Telesales Outbound Calling Customer Retention Strategic Communication
Manages customer interactions, resolves queries, and builds relationships to ensure customer satisfaction and loyalty.
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Jobs by Popular Location

Hiring For Relationship Manager

Jarvis Invest

Tele Sales Tele Caller Stock Market New Client Acquisition Customer Retention Customer Relationship BFSI Interpersonal Skills HNI Acquisition Customer Service Negotiation Skills Team Management Skills
Role & responsibilities SALESInbound/Outbound calling on leads generated from various sources to offer full range of Jarvis products/subscriptions.Upsell/Cross-sell - Approach existing customers and explore the possibility of offering add-ons or alternative subscriptions to boost salesRenewals - Calling Customers before the end of their tenure to understand their journey and ensure maximum retention.Follow calling scripts and probe to understand and target the needs and interests of customersMaintain call logs, MIS and reporting details regarding calls.SERVICEAddressing the customer queries with timely responses, and collecting reviews and ratings for the service.Coordinating with the back-end team and making any necessary developments on the app or portal and also help identifying the bugs.Preferred candidate profileRM should excel in having good conversations with clients, exhibit mastery in our product, and have a positive outlook that is not put down by a bad customer interaction.Proficient with Ms-OfficeHighly organized and proficient at managing multiple tasks at the same timeStrong communication skills written and oralCreative, innovative, and always think outside the boxMetric driven and have the ability to draw insight from complex dataConfident with a dynamic personalitySales DrivenPerks and benefitsCompetitive CompensationFlexible working hours2nd and 4th Saturdays weekly offsAll Sundays weekly offsMentorship & Growth
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Customer Relationship Executive (Only Females)

Mody Skoda

  • 0 - 4 yrs
  • 3.0 Lac/Yr
  • Chembur Mumbai
Tele Caller Good Communication Customer Relationship Customer Retention Outbound Calling Inbound Calls Strategic Communication
-Engage with premium customers through outbound calls to build and maintain strong relationships.-customer needs and provide tailored solutions to enhance their experience with our products and services.-Address customer inquiries, concerns, and feedback promptly and professionally, ensuring a high level of satisfaction.-Collaborate with internal teams to resolve customer issues and improve service delivery.-Document customer interactions and maintain accurate records in the CRM system.-Conduct follow-ups with customers to ensure ongoing satisfaction and gather insights for continuous improvement.-Identify opportunities for upselling and cross-selling products and services to premium customers.-Assist in organizing customer events and engagement activities to foster community and loyalty
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Customer Relationship Executive

Wingedhuman Enterprises Private Limited

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Mumbai
Outbound Calling Customer Retention
24/7 Business Support! Fluent English (written & verbal) for phone, email, chat & video calls. Strong computer skills & internet research are a must. US clients. Rotating shifts.
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Looking For Customer Relation Executive Freshers

Kritartha Outsourcing Consultancy

  • 0 - 3 yrs
  • 4.8 Lac/Yr
  • Mumbai
Outbound Calling Strategic Communication Customer Retention Inbound Calls
Responsibilities:1. Customer Interaction:o Greet customers warmly and assist them with inquiries, test drives, and vehicle selection.o Provide information about the features, specifications, and pricing of vehicles.o Address customer concerns and resolve complaints in a timely and professional manner.2. Service Coordination:o Schedule service appointments for customers and coordinate with the service department to ensure timely completion of repairs and maintenance.o Communicate service recommendations, estimates, and updates to customers in a clear and courteous manner.o Follow up with customers after service visits to ensure satisfaction and address any additional concerns.3. Customer Feedback and Surveys:o Collect feedback from customers regarding their experiences with the dealership/service center.o Conduct customer satisfaction surveys to identify areas for improvement and measure customer satisfaction levels.o Analyze survey results and collaborate with management to implement changes and enhancements based on customer feedback.4. Relationship Building:o Build and maintain strong relationships with customers to foster loyalty and repeat business.o Keep detailed records of customer interactions and preferences to personalize future interactions and offerings.o Proactively reach out to customers on special occasions such as birthdays and vehicle anniversaries to strengthen relationships.5. Product Knowledge and Training:o Stay updated on the latest vehicle models, features, and technologies to provide accurate information to customers.o Participate in training sessions and workshops to enhance product knowledge, sales skills, and customer service techniques.
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Hiring For Customer Relationship Executive (Only Females)

RH Capital

  • 1 - 7 yrs
  • Chembur Mumbai
Outbound Calling Strategic Communication Customer Retention Inbound Calls
- Respond to customer inquiries via phone, email, and chat.- Resolve customer issues efficiently.- Maintain accurate records of interactions.- Provide product information.- Attend meetings- Collaborate with other departments to improve customer experience- Understanding on Stock Market/ Mutual funds/PMS Services etc
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Marketing Manager/Sales,Marketing & Customer Retention./Pharmaceutical/Chemical

Double HR Consultancy

  • 3 - 9 yrs
  • 10.0 Lac/Yr
  • Mumbai
Marketing Manager Sales Marketing & Customer Retention Pharmaceutical Chemical Walk in
Primary key role as Sales, Marketing & Customer retention. To conduct regular follow-up of all the Prospective Clients through Phone Calls and Mails. To visit clients on a regular basis. Excellent in PPT presentation. Excellent in MIS preparation and circular timely. Must have Analytical Skills. Good command over English (Listening, Reading, Speaking) Excellent mail drafting skill. Should have Minimum 4 years experience in Pharmaceutical or Chemicals Industries. Coordination with other team members to create a good working atmosphere. Monitor market trends, analysis consumer markets activities to identify opportunities. Planning and implementing business strategies Identifying key market opportunities Maintain a good relationship with both existing and prospective customers.
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Customer Service Executive

Paperkite

Customer Relationship Customer Care Customer Retention Customer Support Customer Management Work From Home
Hiring for 100 Customer Service Executive Jobs in Mumbai, Thane, Navi Mumbai, for Freshers, Required Educational Qualification is : Higher Secondary with Good knowledge in Customer Relationship, Customer Care, Customer Retention, Customer Support, Customer Management etc.
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Customer Service Executive (Female)

Jofind Resources Companies

  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Mumbai
Customer Relationship Customer Care Customer Retention Customer Support Customer Service Operations CSE Work From Home
Schedule: Morning shiftSupplemental pay types: Overtime payAbility to commute/relocate: Cuttack: Reliably commute or planning to relocate before starting work (Required)Education: Bachelor's (Preferred)Experience: Technical support: 1 year (Preferred) total work: 1 year (Preferred) Customer service: 1 year (Preferred)
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Customer Service Executive

Orcapod

  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • Mumbai
Customer Relationship Customer Care Customer Retention Customer Support Customer Service Operations CSE
Job Dimension: Ensure complete and correct information is transferred to the customer on every callShould handle the customers confidently and assertivelyEnsure 100% customer satisfaction on all the calls handled and improve the overall CSATShould be fine with rotational week offsas per the process requirement.Should be fine with all the shifts as per the company requirement.Ensure minimum login hours are metMeet the basic process metrics management like ConversionC-SAT scores, Call quality scores, Product test scoresetc as defined for his level.Reporting basic escalation to supervisor.Knowledge & Skills:Should be able to communicate in grammatically correct average EnglishShould be able to understand an comprehend English/HindiShould be able to speak professional and correct hindiClarity of Speech No MTI affecting pronunciation/UnderstandingProcess and product awarenessIndustry and domain knowledgeCustomers centricityShould have basic knowledge of operating computer start, restart, shut down, different parts Basic shortcuts CtrlS, Ctrl V, use of space bar, alt+tab, caps lock, etc- Should have basic typing knowledge.- 20 words per minuteFact Finding Analysis: Required as a part of day to day work to identify issues, analyze and escalate it to the concerned on time
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Customer Relationship Executive

Powerpoint Cartridges

  • 1 - 7 yrs
  • 2.5 Lac/Yr
  • Female
  • Mumbai
Customer Relationship CRM Marketing CRO Customer Retention Client Development
Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition Acquire a thorough understanding of key customer needs and requirements Expand the relationships with existing customers by continuously proposing solutions that meet their objectives Ensure the correct products and services are delivered to customers in a timely manner Serve as the link of communication between key customers and internal teams Resolve any issues and problems faced by customers and deal with complaints to maintain trust Play an integral part in generating new sales that will turn into long-lasting relationships Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
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Customer Service Executive

Tyke Invest

Customer Relationship Customer Care Customer Retention Customer Support Telecalling BPO Telesales Customer Service Operations Customer Relationship Executive Customer Sales Executive Customer Relationship Manager Customer Response Executive
We at Tyke are seeking a support intern to assist our support team in providing excellent customer service to our clients. the primary responsibilities of the support intern include taking incoming calls, resolving tickets on Zohodesk, and escalating complex issues to senior support staff. The support intern will also be responsible for documenting all customer interactions and ensuring that customer issues are resolved in a timely and satisfactory manner.Selected intern's day-to-day responsibilities include:1. Take incoming calls and respond to customer inquiries and support requests2. Resolve customer issues and support tickets using Zohodesk3. Escalate complex issues to senior support staff as needed4. Document all customer interactions and update customer records in the company database5. Ensure that customer issues are resolved in a timely and satisfactory manner6. Provide excellent customer service to all clientsQualifications:1. Currently available for 3 to 6 months work from office internship.2. Familiarity with Zohodesk or other help desk software is preferred3. Strong problem-solving and analytical skills4. Excellent communication and interpersonal skills5. Ability to work independently and as part of a team6 .Strong attention to detail and ability to multitask
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Customer Relationship Executive

Galaxy Auto Works

  • 3 - 5 yrs
  • Worli Mumbai
Customer Relationship CRM Marketing Customer Retention Client Development
Roles & Responsibilities Sales To be responsible for making outbound calls on a daily basis using data provided. To work closely with the Sales Manager and Sales team to ensure leads are generated within various business sectors. Attaining Customers & their complaints Feedback callings Handling Appointments Managing and scheduling appointments for procedures To convert the calls to new business leads. To achieve agreed personal and departmental targets captured from calling data provided. To inform potential client's on the companys products and services. To gather relevant School and Corporate information. To use company databases to gain potential leads. To be proactive in identifying opportunities for new business. To input and maintain guest information onto the company database. To ensure guest satisfaction at all times. To deal with telephone queries. To build relationships with colleagues and clients. To deal with clients in a professional manner at all times aligned to our brand values. To ensure service is prompt, polite and professional standards are kept. To assist with other departments as required. People / Team To foster good relationships with all internal departments and cross-functional teams. To proactively support their manager by suggesting new ideas and questioning thinking where appropriate. To refer to senior team members for advice and support. To attend all staff meetings and training sessions as and when required. To maintain a Guest-orientated approach and demonstrate a professional approach to work and team mates at all times. In addition to the above main responsibilities, the Lead Generator will be required to undertake any other task, deemed to be appropriate to the job role.
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