CRM Job Vacancies in Mumbai

As an Air Cargo Executive based in Mumbai, you will play a crucial role in managing air cargo operations. You will ensure that shipments are processed efficiently and in compliance with regulations. **Key Responsibilities:**- *Shipment Coordination:* Manage the scheduling and processing of air cargo shipments, ensuring timely departures and arrivals.- *Documentation Handling:* Prepare and review necessary shipping documents, such as air waybills and customs declarations, to ensure compliance with regulations.- *Customer Interaction:* Communicate with clients to provide updates on shipment status and address any queries or concerns they may have.- *Cargo Tracking:* Monitor the status of air freight shipments using tracking systems and update clients regularly.- *Team Collaboration:* Work closely with warehouse, logistics, and operations teams to facilitate smooth cargo operations from origin to destination.- *Problem Resolution:* Identify and resolve operational issues related to cargo handling or shipping delays, maintaining high service standards.**Required Skills and Expectations:**Candidates for the Air Cargo Executive role should possess excellent communication skills, both written and verbal, to effectively interact with clients and team members. Strong organizational skills are essential to manage multiple shipments and tasks effectively. Attention to detail is crucial for handling documentation accurately. A basic understanding of air cargo regulations and procedures will be beneficial, and candidates should be comfortable using computers and various software tools. A positive attitude, willingness to learn, and ability to work in a fast-paced environment are highly valued. Ideal candidates should have completed their 12th grade and have 0 to 6 years of experience in a similar role.

Key ResponsibilitiesClient Relationship Management: Acting as the primary point of contact to foster trust and long-term partnerships.Needs Assessment: Understanding client's financial goals or business needs to offer tailored solutions and advice.Sales & Growth: Meeting sales targets by identifying upselling and cross-selling opportunities within existing accounts.Conflict Resolution: Addressing client complaints and concerns promptly and professionally.Reporting & Analysis: Monitoring account performance, maintaining accurate records in CRM systems, and preparing reports on client interactions.Internal Collaboration: Working with marketing, sales, and support teams to deliver a seamless client experience.Required Skills and QualificationsCommunication: Strong verbal and written communication skills for client interaction and negotiation.Interpersonal Skills: Empathy and a customer-centric mindset to build trust.Problem-Solving: Ability to resolve complex customer issues efficiently.Technical Skills: Proficiency in CRM software (e.g., Salesforce, HubSpot) and MS Office/Google Workspace.Education/Experience: Usually requires a bachelor

Role Overview1) Sales Ownership - Orchestrate end-to-end sales cycles across India and global markets, from lead gen, pipeline creation to successful deal closure.2) Strategy - Architect and execute high-impact sales strategies to consistently achieve ambitious growth targets.3) Client Acquisition: Identify, pursue, and convert high-potential opportunities while deepening relationships with existing clients.4) Market Intelligence: Stay ahead of industry trends, competitor activity, and evolving client needs.5) Collaboration: Partner closely with delivery and leadership teams to align sales priorities with broader business goals.6) Reporting: Maintain clear pipeline visibility, robust sales metrics, and accurate performance dashboards.What are we looking for?1) 1-3+ years of experience in Sales (B2B, consulting, outsourcing, KPO, or similar)2) Demonstrated success in closing deals across both domestic and international markets3) Strong leadership capabilities, with the ability to build, inspire, and manage high-performing sales teams4) A highly driven, target-oriented mindset, complemented by strong strategic and executional acumen5) Intermediate to advanced proficiency in MS Excel6) Proficiency in MS PowerPoint and business writing7) Excellent negotiation, communication, and presentation skills8) Ability to thrive in a fast-paced, entrepreneurial, and lean operating environment9) Willingness to travel domestically and internationally, as required

We are looking for a dedicated Customer Operation Executive to join our team in Mumbai. This role is ideal for individuals with up to 2 years of experience and a minimum of a 12th-grade education.**Key Responsibilities:**- **Customer Support:** Provide assistance to customers through various channels, ensuring their inquiries and concerns are addressed promptly and accurately.- **Order Processing:** Manage the entry and tracking of customer orders, ensuring that all information is correct and processed on time.- **Documentation:** Maintain accurate records of customer interactions, orders, and feedback to help improve service quality and resolve any recurring issues.- **Problem Resolution:** Identify and resolve customer issues in a professional manner, escalating to senior staff when necessary to ensure customer satisfaction.- **Team Collaboration:** Work closely with other departments like sales and logistics to coordinate efforts and improve the overall customer experience.**Required Skills and Expectations:**The ideal candidate should have strong communication skills in English and Hindi, both written and verbal. Attention to detail is crucial to ensure accuracy in data entry and customer service. A friendly and patient attitude toward customers is essential, along with the ability to work in a team environment. Basic computer skills and familiarity with office software are expected, as well as the ability to learn new software tools quickly. You should be able to manage multiple tasks efficiently while maintaining a positive and professional demeanor.

Position Title: Account Manager (IT)Location: Mumbai (with ability to travel as needed)Primary Responsibilities:Serve as the main point of contact for clients, understanding their IT needs and offering customized solutions.Develop and maintain strong relationships with key clients, ensuring satisfaction and repeat business.Manage project timelines, budgets, and deliverables for client accounts.Coordinate with internal teams (sales, technical, operations) to ensure timely service delivery.Oversee the development and execution of account strategies to achieve business goals.Track project progress and resolve any issues or concerns that may arise.Conduct regular meetings with clients to review performance and discuss new opportunities.Skills Required:Strong understanding of IT products, services, and solutions.Excellent communication, negotiation, and interpersonal skills.Ability to manage multiple accounts and projects simultaneously.Familiarity with CRM tools and project management platforms.Problem-solving skills and ability to handle challenging situations with clients.Proficient in MS Office and other business tools.Qualifications:Bachelor's degree in Business, Information Technology, or related field.Proven experience in account management, preferably in the IT sector.Experience working with cross-functional teams and managing client expectations.Desirable Traits:Proactive, goal-oriented, and detail-driven.Ability to build long-lasting relationships with clients.Strong organizational and time-management abilities.Ability to travel as required for client meetings and project oversight.

We are looking for a Human Resource Executive based in Ghatkopar West to help manage our HR functions and support the company's growth. The ideal candidate will play a key role in various HR processes and contribute positively to our work environment.**Key Responsibilities:**- **Recruitment and Onboarding:** Assist in attracting, interviewing, and hiring new employees. Ensure a smooth onboarding process for new hires to help them integrate into the company.- **Employee Relations:** Act as a point of contact for employees regarding any HR-related queries or issues. Foster a positive work environment by promoting open communication.- **Performance Management:** Support the performance appraisal process by helping managers set goals and evaluate employee performance, ensuring alignment with the companys objectives.- **Training and Development:** Identify training needs within the organization and coordinate programs to enhance employee skills and knowledge.- **Payroll and Benefits Administration:** Assist in managing payroll processes and employee benefits inquiries, ensuring accuracy and timely processing.- **Compliance and Record Keeping:** Ensure all HR policies and practices comply with local labor laws. Maintain employee records accurately and confidentially.**Required Skills and Expectations:**Candidates should have a degree in B.A, B.B.A, or B.Com and possess 1 to 5 years of experience in HR roles. Strong communication and interpersonal skills are essential to effectively interact with employees at all levels. Proficiency in HR software and Microsoft Office is expected. The ideal candidate should be organized, detail-oriented, and capable of handling multiple tasks in a fast-paced environment. A proactive attitude and a commitment to continuous improvement in HR practices will be highly valued.

Job title: Senior Performance Marketing Manager Lead GenerationExperience: 48 Years (Lead Generation Experience Mandatory)Location: RemoteRole OverviewWe are looking for a Senior Performance Marketing Manager Lead Generation Growth Lead who can manage and scale paid media campaigns for multiple lead generation clients across industries such as real estate, education, healthcare, coaching, B2B, and services.Roles & ResponsibilitiesPaid Media Campaign ManagementPlan, execute, and scale campaigns on Meta Ads (Facebook & Instagram) and Google Ads (Search, Display, YouTube)Scale campaigns while maintaining target CPL and lead qualityLead Generation Funnel OptimizationBuild and optimize TOF, MOF, BOF marketing funnelsStructure awareness lead capture retargeting campaignsOptimize landing pages, lead forms, and thank-you pagesPerformance & Budget ManagementManage campaign budgets and monitor performance metricsTrack CPL, CPQL, and conversion ratesIdentify funnel drop-offs and optimize campaign performanceCreative Testing & OptimizationWork with design and content teams to test different ad creativesExperiment with hooks, messaging angles, offers, and form structuresRun structured A/B testing to improve campaign performanceTracking & AnalyticsEnsure proper Pixel and Conversion API implementationSet up GA4 tracking and CRM integrationsQualification & SkillsStrong expertise in Meta Ads and Google Ads (Lead Generation campaigns)Understanding of lead generation funnels and conversion optimizationHands-on experience with GA4 and performance trackingStrong analytical and data-driven decision-making skillsExperience managing high-budget campaigns (15L+ monthly preferred)

About UsWe are a rapidly growing advertising agency in Mumbai, specializing in creative and media solutions for a diverse range of clients. We pride ourselves on delivering innovative campaigns and exceptional results.Key Responsibilities Lead Generation & Business Development: Identify new business opportunities, develop relationships, and drive media sales growth. Client Relationship Management: Build long-term partnerships with clients, ensuring their advertising needs are met effectively. Sales Strategy: Formulate and implement strategic sales plans aligned with agency targets. Revenue Management: Forecast sales revenue, track performance metrics, and manage budgets to meet or exceed targets. Market Analysis: Stay informed about market trends, competitor activities, and emerging opportunities within the media industry.Requirements Experience: Minimum 2+ years in media sales; industry background is mandatory. Education: Bachelors degree or higher (preferred in Marketing, Business, or related field). Skills:- Proven record of meeting or exceeding sales targets.- Strong negotiation, communication, and presentation skills.- Excellent network within media and advertising circles.

Now Hiring: Customer Care ExecutiveWe are looking for a tech-savvy multitasker to join our Blended Chat & Voice team for a leading digital payment app!The Checklist: The Blend: Comfortable toggling between live chat and phone calls. Speed: 35+ WPM typing speed with social-media level grammar. Experience: 1+ years in customer service (Fintech/Banking is a bonus). The Vibe: Patient, helpful, and ready to solve problems in real-time

Kataria Business Insurance based out of Mumbai, Marine Lines has a vacancy for Executive Tele-calling.Key Responsibilities: Make outbound calls to potential clients to generate leads for Fire Insurance, Marine Insurance, Shop lifting, Shopkeeper policy, SME, Burglary insurance products. Potential clients would be the owners of Shops, manufacturing units or godowns i.e. textile traders, Electronics item shops, Computer hardware etc., Explain insurance products and services to clients clearly and convincingly. Maintain and update client databases with accurate information.

Digital Marketing Executive GOLSH2ELocation: Mumbai, in officeExperience Required: 12 YearsEmployment Type: Full-timeAbout GOLSH2EGOLSH2E is focused on delivering innovative solutions in the sustainability and clean energy ecosystem. We combine technology, digital transformation, and customer-centric strategies to drive growth and impact.Role OverviewWe are looking for a dynamic Presales & Digital Marketing Executive who can support lead generation, customer engagement, and sales enablement through strong marketing execution, CRM handling, and smart use of AI tools.This role is ideal for someone early in their career who enjoys blending marketing creativity with sales support.Key ResponsibilitiesPresales SupportAssist the sales team in preparing proposals, pitch decks, and client presentationsHandle inbound leads, qualify prospects, and coordinate follow-upsSupport product/service positioning during customer discussionsDigital MarketingExecute digital campaigns across Google, LinkedIn, email, and other channelsManage social media presence and content calendar for GOLSH2EWork on SEO, website updates, and performance marketing basicsCRM & Lead ManagementMaintain and update customer data in CRM Track lead journeys, nurture prospects, and generate reportsEnsure timely follow-ups and pipeline visibilityAI & Automation UsageUse AI tools for content, outreach, and productivityExplore AI-based insights for improving campaign performance and customer targetingCollaborationCoordinate with internal teams for branding, customer communication, and sales strategyParticipate in marketing brainstorming and growth initiativesRequired Skills & Qualifications12 years of experience in digital marketing, presales, or CRM-related rolesStrong understanding of:Digital marketing channels (social, email, paid ads)CRM platforms and lead trackingBasic sales funnel and customer engagement processFamiliarity with AI tools for marketing and productivityGood communication and presentation skillsAbility to multitask and work in a fast-paced environmentPreferred (Good to Have)Experience with B2B marketing or sustainability/energy sectorKnowledge of marketing automation workflowsBasic graphic/content creation skills (Canva, Adobe, etc.)What We OfferOpportunity to work with an impact-driven clean-tech brandExposure to AI-driven modern marketing practicesGrowth-oriented role combining marketing + sales experienceCollaborative startup-style environment

Job Description Sales Associate / Junior Sales ExecutiveLocation: Mumbai (On-site)Experience: Freshers to 3 YearsDepartment: SalesEmployment Type: Full-timeReporting To: Market Head / Micro-Market HeadRole SummaryWe are looking for a dynamic Sales Associate / Junior Sales Executive to support retail and mandate-driven sales by engaging with homebuyers, brokers, and channel partners across Mumbai micro-markets. The role requires strong communication skills, field execution, and customer engagement capabilities.Key ResponsibilitiesHandle inbound leads and broker-referred clientsConduct site visits and property walkthroughsCoordinate with brokers, developers, and internal teamsSupport mandate sales, follow-ups, and CRM updatesParticipate in on-ground sales activities, broker meets, and client engagementsMaintain accurate records of leads, site visits, and client interactionsCandidate ProfileGraduate (Mumbai-based colleges preferred)Experience in Insurance, Home Loans, or Real Estate salesGood English communication and professional presentationBasic knowledge of Mumbai geography and micro-marketsWillingness to work in a field-intensive, target-driven environment

Were Hiring Lead Generation Executive (Freshers Welcome!)ONLY MUMBAI-BASED PROFILES ACCEPTED Location: Mumbai (On-site) Experience: 06 Months / Freshers Company: Rayds Services LimitedRayds Services Limited is looking for energetic and motivated freshers who are eager to start their career in Sales & Lead Generation within the IT & Digital Solutions industry. What Youll DoGenerate leads via LinkedIn, emails, cold calls, website inquiries & online platformsResearch and identify potential clientsQualify leads and coordinate with the sales teamMaintain lead data using CRM toolsFollow up with prospects and support sales conversions Who Can ApplyFresh graduates or candidates with 06 months experienceGood communication and interpersonal skillsInterest in sales, marketing, and business developmentBasic knowledge of LinkedIn, email tools & MS ExcelSelf-motivated and target-driven mindset Why Join UsHands-on training and mentorshipGrowth opportunities in Sales & Business DevelopmentExposure to real-world IT and digital projects Interested?Apply now or DM us to start your career journey with Rayds Services Limited!

Job Title: Field Sales ExecutiveDepartment: Sales & Business DevelopmentLocation: MumbaiEmployment Type: Full-time________________________________________Job SummaryWe are looking for a motivated Field Sales Executive to generate new business, manage client relationships, and support revenue growth. The role involves field visits, client meetings, proposal follow-ups, and coordination with internal teams for service delivery.________________________________________Key Responsibilities Identify and visit potential clients such as schools, colleges, hospitals, offices, and government institutions Generate new business leads through field visits, references, and cold calling Explain company services (Security, Housekeeping, Catering, Manpower Services) to clients Arrange meetings with decision-makers and close sales deals Prepare and submit quotations, proposals, and follow-ups Coordinate with operations, HR, and accounts teams for smooth onboarding of clients Maintain daily visit reports (DVR) and sales MIS Achieve monthly and quarterly sales targets Collect market intelligence and competitor information Support documentation for tenders and service agreements (if required)________________________________________Required Skills & Competencies Strong communication and negotiation skills Ability to work independently in the field Basic understanding of B2B sales and service contracts Good interpersonal and relationship-building skills Knowledge of local market and institutions Basic computer skills (MS Excel, WhatsApp, Email)________________________________________Qualifications Graduate 23 years of field sales experience (Service industry preferred) Experience in institutional / corporate sales________________________________________Other Requirements Two-wheeler mandatory with valid driving license Willingness to travel locally on a daily basis________________________________________Compensation & Benefits Fixed salary + performance-based incentives Travel allowance / petrol reimbursement Mobile allowance Growth opportunities within the organization________________________________________Reporting ToSales Manager / Business Head

Key ResponsibilitiesHandle inbound and outbound sales calls for IT products/servicesQualify leads generated from marketing campaigns and digital channelsPresent IT solutions (SaaS, Software, Cloud, or Services) to potential clientsBuild and maintain strong customer relationshipsPrepare proposals, quotations, and follow-upsAchieve monthly/quarterly sales targetsCoordinate with marketing and technical teams for deal closuresMaintain accurate data in CRM toolsRequired Skills & Qualifications35 years of inside sales experience in the IT industryStrong experience in B2B sales and B2CExcellent communication, negotiation, and presentation skillsExperience with CRM tools (Zoho, HubSpot, Salesforce, etc.)Ability to work in a fast-paced sales environmentImmediate joiners or max 15 days notice preferredNice to HaveExperience selling SaaS / Software / Web / IT ServicesExposure to international or enterprise clientsLead generation and account management experienceWhat We OfferCompetitive salary + performance-based incentivesGrowth opportunities in a fast-growing IT companyProfessional and collaborative work environment

- Develop and implement sales strategies to meet sales targets: The IT Sales Manager will be responsible for creating and executing sales plans to achieve revenue goals for the company.- Manage a team of sales professionals: This role involves supervising and guiding a team of sales representatives, providing support and training to ensure they meet their individual sales targets.- Build and maintain strong relationships with clients: The IT Sales Manager will be the main point of contact for key accounts, nurturing existing relationships and networking to acquire new clients.- Stay updated on industry trends and competitors: It is essential for the IT Sales Manager to stay informed about the latest developments in the IT industry and keep track of competitor activities to stay ahead in the market.- Prepare sales reports and forecasts: This role requires analyzing sales data, preparing reports, and forecasting future sales trends to make informed business decisions.Required Skills and Expectations:- Bachelor's degree in business, marketing, or a related field.- Proven experience in IT sales, with a track record of meeting and exceeding sales targets.- Strong leadership and communication skills to effectively manage a sales team.- Excellent negotiation and networking abilities to build and maintain client relationships.- Ability to work independently and collaboratively in a fast-paced environment.- Proficiency in using CRM software and other sales tools.

Job Title: Service AdvisorLocation: Lower Parel, Mumbai Experience: 5-10 Years (Preferably with Premium/Luxury Automotive Brands)Roles & Responsibilities:Understand their vehicle service requirements.Prepare detailed job cards and explain recommended services or repairs.Coordinate with the workshop team to ensure timely completion of jobs.Provide accurate cost estimates and obtain customer approval before commencing work.Conduct vehicle inspections with customers.Communicate service progress updates and address any customer concerns promptly.Ensure quality checks are completed before vehicle delivery.Maintain customer records, invoices, and service documentation.Promote value-added services and periodic maintenance programs.Qualification & Skills Diploma/Degree in Automobile or Mechanical Engineering preferred.Strong communication and interpersonal skills.Excellent knowledge of automotive systems and service procedures.Customer-centric approach with problem-solving ability.Proficiency in using CRM software.

To market multiple products individually in property, Chemicals, and Solar products, Executives and Engineers will be preferred