Company Overview: Join our high-growth SaaS company, Recruit CRM, where innovation meets impact! With a 40% YoY growth, we power over 1,700 top Executive Search and Recruitment firms across 100+ countries. Headquartered across the US, Ireland, India and Dubai, we are ranked #1 in our category by Gartner and boast a stellar 4.9/5 rating on Capterra & G2. Discover more about us at www.recruitcrm.io. Why Join Us? Fully remote Sponsored L&D programs Company-paid team outbounds Competitive pay & full insurance coverage After one year of being an employee, you're eligible for our ARR-Linked Performance Bonus, announced every January 1st. Inclusion and bonus amounts are subject to management discretion. If you're looking for a high-impact role where you can grow quickly, build meaningful client relationships, and solve real-world challenges, this is the place for you! Current Opening: We are looking for a competitive, innovative, and driven individual to join our Customer Success Team as a Customer Success Associate upon successfully completing our traineeship program. In this role, you will work closely with cross-functional teamsincluding Customer Success, Product, and Engineeringto transform insights into impactful product features and solutions. No. of positions - 15 Location: Remote What You Will Do: Learn our platform Recruit CRM and understand the recruitment business. Handle client queries via chat, email and video calls to gain experience. Understand and convey customer needs to the team. Solve user challenges, providing solutions or workarounds. Uphold communication guidelines and procedures. Build and nurture client relationships. Continuously strive for exceptional service delivery. Traineeship Details: Traineeship Program: 6 months; 8.5 hours per day, payment of INR 20,000 per month. Full-Time Opportunity: Upon successful completion of the training program and based on performance, you may be offered a full-time position as Customer Success Associate with a CTC of INR 8,00,000 (INR 6,00,000 base salary + INR 2,00,000 yearly performance pay) During the initial 6-month training period you'll be working in the primary Europe shift, youll transition to one of our five core work shifts as a full-time employee. Europe - Noon - 10 pm Monday - Friday Asia Pacific - 6 am - 4 pm Monday - Friday Half North America - 4 pm - 2 am Monday - Friday Full North America - 8 pm - 6 am Monday - Friday Middle East - Can choose from 4 options (4 days or 5 days a week) (The availability of these shifts is based on requirement) Who Should Apply? We invite applications exclusively from freshers who will be completing their graduation/post graduation in 2025 / 2026, irrespective of their specialization. If you are passionate about data-driven insights, eager to learn and adapt, and ready to take on challenges with a proactive and innovative mindset, you are the perfect fit for our team. Selection Process (Online/Virtual): Our process includes several rounds such as an online test (MCQ), assignment, and virtual interviewsall designed to assess your analytical thinking, communication skills, and problem-solving abilities. Take the leap and launch your career with Recruit CRMwhere your curiosity, commitment to excellence, and creative problem-solving skills are valued and nurtured. Apply now (LINK) and be a part of our success story! Note : Hiring will remain open until September 30, 2025. (We kindly request candidates to avoid follow-ups via social media or email. Updates will be shared as needed.)