Array ( [0] => customer-associate [1] => pune ) 100+ Customer Associate Jobs in Pune,Customer Associate Job Vacancies in Pune Maharashtra
147

Customer Associate Job Vacancies in Pune

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  • 1 yrs
  • 5.5 Lac/Yr
  • Pune
Customer Support International Voice
Customer Service with International Voice ExperienceVoice, Chat, Email ProcessShift Timings:1;30 till 10:30Must be a graduate for Karadi Pune locationMail your resume to mohit.kumar@firstmeridianglobal.com
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  • 0 - 2 yrs
  • 1.5 Lac/Yr
  • Pune
Customer Care Associate Apparel Industry Retail Fmcg Sales Customer Relationship Customer Support
We are looking for a Customer Care Executive in Pune who will play a vital role in providing excellent service to our customers. This position is ideal for individuals at the start of their careers or those with up to 2 years of experience.Key Responsibilities:1. **Respond to Customer Inquiries**: You will assist customers by answering their questions and addressing their concerns, ensuring they receive accurate and timely information.2. **Manage Customer Complaints**: When customers face issues, you will listen to their complaints, provide solutions, and escalate unresolved matters to ensure customer satisfaction.3. **Maintain Records**: You will document customer interactions and feedback in our systems to help improve our services and products.4. **Provide Product Information**: You will need to have a good understanding of the products and services we offer, allowing you to guide customers and enhance their experience.5. **Collaborate with Team Members**: Working closely with your colleagues, you will share insights and updates to ensure a unified approach to customer service.Required Skills and Expectations:Candidates should have completed at least the 10th grade and possess excellent communication skills in English and Hindi. You should be a good listener, patient, and able to handle stressful situations calmly. Strong problem-solving abilities and a basic understanding of computer applications are essential. You must be willing to work full time from the office and adapt to a dynamic work environment.
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Looking For Customer Service Associate

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 1 - 3 yrs
  • Baner Pune
Customer Care Cons Customer Guidance Customer Relationship BPO Operations Domestic BPO International BPO
We are seeking a Customer Service Associate to join our team in Baner, Pune. The ideal candidate will have 1 to 3 years of experience and a post-graduate degree, bringing strong communication and problem-solving skills to provide excellent service to our customers. Key Responsibilities:1. **Customer Support:** Respond to customer inquiries via phone, email, and chat, providing timely and accurate information to enhance customer satisfaction.2. **Issue Resolution:** Address customer complaints and issues compassionately and efficiently, working to resolve problems and ensure a positive experience.3. **Product Knowledge:** Maintain a good understanding of our products and services to help customers make informed decisions.4. **Documentation:** Accurately record customer interactions and maintain detailed logs of inquiries and resolutions for future reference.5. **Collaboration:** Work closely with team members and other departments to share feedback and improve processes and customer experiences.Required Skills and Expectations:Candidates should have strong communication skills, both verbal and written, to effectively engage with customers. Attention to detail is important for accurately capturing customer information and resolving issues. The ability to work in a team environment and a strong customer-oriented attitude are essential. We expect a proactive approach to problem-solving and the willingness to learn and adapt in a fast-paced work environment.
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Hiring Freshers || Customer Success Executive

Workforce Cloud Tech India Private Limited

  • 0 - 3 yrs
  • 8.0 Lac/Yr
  • Pune
Communication Customer Success
Learn our platform Recruit CRM and understand the recruitmentbusiness. Answer client queries via chat, email and video calls to gain experience. Help users understand how to use features and suggest workarounds . Uphold communication guidelines and procedures. Build and nurture client relationships. Continuously strive for exceptional service delivery.
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  • 0 - 5 yrs
  • Pune
Customer Relationship Domestic BPO Customer Care Cons
We are looking for a dedicated Customer Service Associate to join our team in Pune. This role is essential for ensuring customer satisfaction and providing timely support. **Key Responsibilities:**- **Respond to Customer Inquiries:** Address questions and resolve issues via phone, email, or chat, ensuring a helpful and friendly experience for customers.- **Maintain Accurate Records:** Document customer interactions and feedback in our system to help improve service quality and address recurring issues.- **Assist with Product Information:** Provide detailed information about our products and services, guiding customers in their choices and enhancing their experience.- **Resolve Complaints:** Handle customer complaints with empathy and efficiency, aiming for a satisfactory resolution to foster loyalty.- **Collaborate with Team Members:** Work closely with colleagues to share insights and improve service procedures, contributing to a positive team environment.**Required Skills and Expectations:**- Candidates should have completed at least their 12th grade education.- Strong communication skills are essential for effectively interacting with customers and addressing their needs.- A positive attitude and a willingness to learn are crucial for adapting to new challenges and improving service quality.- Basic knowledge of computer systems and software for documentation and communication purposes is important.- Experience in customer service is preferred but not required; we welcome fresh talent who are eager to grow in this field.
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Baner Pune
Non Voice Process Chat Support Email Support Customer Care Associate Multi Tasking Staff
Full Job DescriptionWe are looking for dynamic and detail-oriented individuals to join growing team in Pune. The ideal candidate should have excellent written communication skills, the ability to work in a fast-paced environment, and a willingness to adapt to rotational shifts. The right candidate will be working for a Travel Process. It will be a non-voice email/chat (3 concurrency) support desk.We are looking for immediate joiner for a new training batch starting first week of Mar at our Pune (Baner) locationOur requirement is as follows -1. Someone with good communication skills as ours is International process 2. Graduate/Under Graduate3. Computer literacy 4. Can work from office 5. Can travel self6. Willing to work night shifts and weekends7. Package- 1.5 LPA + 40K incentives for freshers and 2 LPA + 50K incentives for experienced person8. No leaves for the first 3 months from joining
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Hiring Fresher / Retail Sales Executive / 10th Pass

Pamosa International Marketing Private Limited

  • 0 - 1 yrs
  • Pune
Marketing Customer Support Soft Skills Lead Generation Technical Sales Target Achievement Direct Sales Communication Skills Sales Retail Sales
We are looking for a motivated Retail Sales Associate to join our team in Pune. This full-time position is ideal for individuals eager to start their career in retail, offering a dynamic and engaging work environment.Key Responsibilities:- **Customer Service:** Greet customers warmly and assist them in finding products. Your goal is to ensure a positive shopping experience and answer any questions they may have.- **Sales Transactions:** Process cash and card transactions accurately. You will handle sales, returns, and exchanges, ensuring that all transactions are smooth.- **Inventory Management:** Help keep the store tidy and organized. This includes restocking shelves and keeping track of inventory levels. You will ensure that the products are well-displayed and accessible.- **Product Knowledge:** Learn about the products we sell, understand their features, and be ready to provide recommendations. Your knowledge will help customers make informed purchases.Required Skills and Expectations:Candidates should have a minimum of a 10th-grade education and preferably some experience in retail, though new applicants are welcome. Strong communication skills are essential, as you will interact with various customers daily. A friendly and approachable demeanor is crucial, as is the ability to work as part of a team. Reliability and a willingness to learn will be key to your success in this role. You should be comfortable working in a fast-paced environment and prepared to meet sales targets.
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  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Kharadi Pune
Communication English Language Hindi Language
Process : Inbound / Outbound ( Voice Process )We are looking for enthusiastic individuals to join our Sales, Insurance, and Customer Supportteams For Voice Process. Whether you're a fresher or an experienced professional, if youhave excellent communication skills and a passion for customer service, we'd love to hear fromyou!Roles and responsibilities: working effectively in a fast-paced environment Using assigned software and tools to manage customer interactions and data Adhering to company policies and procedures Maintaining a professional and courteous demeanor at all times Providing information about insurance products Processing insurance applications or claims Answering customer questions about insurance policies Handling inbound and outbound calls (depending on LOB) Answering customer inquiries and resolving issues related to sales, insurance, orgeneral product/service information Providing accurate and timely information to customers Troubleshooting problems and guiding customers through solutions Maintaining records of customer interactions Escalating unresolved issues to the appropriate department
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Jobs by Popular Location

Customer Service Associate (Fresher)

Knotwork Business Solution

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kharadi Pune
Customer Relationship Domestic BPO BPO Operations Chat Support Customer Care Cons Customer Guidance International BPO BPO Non Voice Non Voice Process BPO Chat Process
Role - Customer Care Representative for TCS GEM Minimum 6 month Experience required on paper with Excellent English communication(V5)Education criteria - Graduation is mandatory..Salary - 26kDay shift, Sunday fix off
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Customer Service Associate - Freshers

Ashwakala Solutions Private Limited

  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Pune
English Language Hindi BPO BPO Operations
As a Customer Service Associate, you will be responsible for providing exceptional service to customers through various communication channels. Key responsibilities include answering customer inquiries, resolving issues, and ensuring customer satisfaction with products or services. You will need to have strong communication skills in English and Hindi, as well as experience in BPO operations to excel in this role. A graduate degree and 0-2 years of relevant experience are required for this full-time position based in Pune.
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  • 0 - 3 yrs
  • 4.5 Lac/Yr
  • Pune
Good Communication Skills Customer Management Customer Handling Handling Customer Queries
Key Responsibilities:Proactively contact prospective clients via outbound calls, emails, or messages to introduce and explain insurance products.Identify customer needs and financial goals to recommend suitable insurance plans (Life, Health, Motor, etc.).Provide accurate information about product features, benefits, pricing, and policy terms.Handle customer queries, objections, and concerns with professionalism and empathy.Maintain detailed records of interactions and outcomes in CRM systems.Follow up with leads to ensure timely conversion and customer satisfaction.Work closely with internal teams to ensure smooth policy issuance and customer onboarding.Meet or exceed monthly and quarterly sales targets.Stay updated with industry trends, product updates, and compliance guidelines.Ensure adherence to company policies and regulatory standards in all interactions.
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  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Pune
Domestic BPO BPO Sales Voice Process Tele Caller Customer Relationship BPO Operations
Customer Service Executive Aaltruist Location: E-space A3 Building, 4th Floor, Wadgaon Sheri Road, Opposite Mantri IT Park, Viman Nagar, Pune 411014 Shift: Pure Day Shift Working Days: 6 Days a Week 1 Rotational Off Incentives: Unlimited Performance-Based Incentives________________________________________About the RoleWe are looking for energetic and passionate individuals to join our growing Customer Service team at Aaltruist. If you are eager to kick-start your career, enjoy communicating with people, and want to grow in a dynamic work environment this is the perfect opportunity for you!________________________________________Key Responsibilities Handle customer interactions professionally over calls. Provide accurate information and assistance regarding products/services. Maintain customer satisfaction through effective communication and problem-solving. Achieve daily and monthly performance targets.________________________________________Requirements Education: 12th Pass / Graduate / Undergraduate Languages: Fluent in Marathi, Hindi, and basic English Experience: Freshers and experienced candidates are welcome Skills: Good communication, patience, and a positive attitude________________________________________Perks & Benefits Full-time, stable job with growth opportunities Friendly and supportive work culture Attractive incentives and recognition programs________________________________________Walk-In Interview Details Venue:E-space A3 Building, 4th Floor, Wadgaon Sheri Road,Opp. Mantri IT Park, Viman Nagar, Pune 411014
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Customer Support Written Communication Written English English Language Typing Customer Relationship Customer Care Associate Voice Process Chat Support Email Support Chat Support Executive Email Support Executive Problem Solving Good Communication Skills Inbound Calls Handling Call Handling Hindi CRM
Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.
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Customer Management Telesales Executive telecaller Executive Chat Support
Hiring Freshers! Work From Home Customer Support Executive Remote Work From Home Salary: 18,000 25,000/month Full-Time Entry-LevelAre you a fresher looking to kickstart your career? Were offering a great work-from-home opportunity for individuals with strong communication skills and a passion for helping customers.No prior experience? No problem! Training will be provided. What Youll Do:Interact with customers via phone, email, or chatResolve queries and provide accurate informationMaintain clear records of interactionsDeliver a smooth and friendly customer experience What Were Looking For:Freshers welcome! No prior experience requiredGood communication skills (English and/or Hindi)Basic computer and typing knowledgeA reliable internet connection and quiet workspace What We Offer:Salary between 18,000 25,000/monthWork from the comfort of your homeFriendly team and full training providedGrowth and career development opportunities Ready to begin your career from home?Click Apply or share this post with someone whos looking for a remote job!#FreshersHiring #WorkFromHomeJobs #CustomerSupportJobs #RemoteJobs #HiringNow #EntryLevelJobs #JobSearch #CustomerService
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  • Fresher
  • 8.0 Lac/Yr
  • Pune
Communication Professional Communication English Business English
Company Overview: Join our high-growth SaaS company, Recruit CRM, where innovation meets impact! With a 40% YoY growth, we power over 1,700 top Executive Search and Recruitment firms across 100+ countries. Headquartered across the US, Ireland, India and Dubai, we are ranked #1 in our category by Gartner and boast a stellar 4.9/5 rating on Capterra & G2. Discover more about us at www.recruitcrm.io. Why Join Us? Fully remote Sponsored L&D programs Company-paid team outbounds Competitive pay & full insurance coverage After one year of being an employee, you're eligible for our ARR-Linked Performance Bonus, announced every January 1st. Inclusion and bonus amounts are subject to management discretion. If you're looking for a high-impact role where you can grow quickly, build meaningful client relationships, and solve real-world challenges, this is the place for you! Current Opening: We are looking for a competitive, innovative, and driven individual to join our Customer Success Team as a Customer Success Associate upon successfully completing our traineeship program. In this role, you will work closely with cross-functional teamsincluding Customer Success, Product, and Engineeringto transform insights into impactful product features and solutions. No. of positions - 15 Location: Remote What You Will Do: Learn our platform Recruit CRM and understand the recruitment business. Handle client queries via chat, email and video calls to gain experience. Understand and convey customer needs to the team. Solve user challenges, providing solutions or workarounds. Uphold communication guidelines and procedures. Build and nurture client relationships. Continuously strive for exceptional service delivery. Traineeship Details: Traineeship Program: 6 months; 8.5 hours per day, payment of INR 20,000 per month. Full-Time Opportunity: Upon successful completion of the training program and based on performance, you may be offered a full-time position as Customer Success Associate with a CTC of INR 8,00,000 (INR 6,00,000 base salary + INR 2,00,000 yearly performance pay) During the initial 6-month training period you'll be working in the primary Europe shift, youll transition to one of our five core work shifts as a full-time employee. Europe - Noon - 10 pm Monday - Friday Asia Pacific - 6 am - 4 pm Monday - Friday Half North America - 4 pm - 2 am Monday - Friday Full North America - 8 pm - 6 am Monday - Friday Middle East - Can choose from 4 options (4 days or 5 days a week) (The availability of these shifts is based on requirement) Who Should Apply? We invite applications exclusively from freshers who will be completing their graduation/post graduation in 2025 / 2026, irrespective of their specialization. If you are passionate about data-driven insights, eager to learn and adapt, and ready to take on challenges with a proactive and innovative mindset, you are the perfect fit for our team. Selection Process (Online/Virtual): Our process includes several rounds such as an online test (MCQ), assignment, and virtual interviewsall designed to assess your analytical thinking, communication skills, and problem-solving abilities. Take the leap and launch your career with Recruit CRMwhere your curiosity, commitment to excellence, and creative problem-solving skills are valued and nurtured. Apply now (LINK) and be a part of our success story! Note : Hiring will remain open until September 30, 2025. (We kindly request candidates to avoid follow-ups via social media or email. Updates will be shared as needed.)
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Communication Telecalling Sales Basic Computer Knowledge. Customer Handeling Hindi Proficiency Marathi Proficiency Time Management
We are hiring Telecalling Executives (Work From Home). Responsibilities: - Make outbound calls to candidates and explain work details. - Share information clearly and maintain daily call records. - Guide interested candidates through basic onboarding steps. Requirements: - Minimum qualification: 12th pass (any stream). - Good communication skills in Hindi/Marathi/English. - Smartphone & internet connection required. - Freshers, students & housewives are welcome. Perks: - Work from home (part-time). - Training will be provided. - Performance-based incentives in addition to fixed pay.
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Flight Attendant Flight Steward Flight Stewardess Flight Operator Flight Supervisor Air Hostess Cabin Crew Senior Cabin Crew Airlines Cabin Crew Cabin Attendant Guest Relation Associate Customer Care Representative
Flight Attendants are responsible for ensuring the safety and comfort of passengers on board an aircraft. They must respond to emergencies, provide first aid when necessary, and communicate important safety information to passengers. Additionally, Flight Attendants are tasked with serving food and beverages, assisting passengers with their luggage, and maintaining a clean and organized cabin throughout the flight.Key responsibilities include:- Conducting pre-flight safety checks and ensuring all emergency equipment is in working order
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Customer Relation Associate

Skywings Advisors Private Limited

Banca Bancassurance Life Insurance
Key Responsibilities:Develop and maintain strong working relationships with bank branch staff.Drive insurance sales through the assigned bank branches.Identify cross-selling and upselling opportunities with bank customers.Conduct regular training sessions and joint sales calls with bank employees.Ensure compliance with internal and regulatory guidelines.Monitor and achieve sales targets as per the business plan.Resolve partner and customer queries in a timely manner.Report daily/weekly/monthly sales performance to the management.Work closely with internal teams for policy issuance, claims, and service support.
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Air Ticketing Executive Airport Staff Airport Representative Ground Staff Front Desk Executive Passport Checking Staff Customer Relation Associate Airport Executive Cabin Crew Air Traffic Controller Airport Operation Customer Support
We are looking for 39 Urgent Hiring for Air Ticketing Executive at Airports Posts in Belagavi, Mangalore, Kannur, Indore, Pune, Nagpur, Imphal, Dimapur, Rourkela, Jaipur, with deep knowledge in Air Ticketing Executive, Airport Staff, Airport Representative, Ground Staff, Front Desk Executive, Passport Checking Staff, Customer Relation Associate, Airport Executive, Cabin Crew, Air Traffic Controller, Airport Operation, Customer Support and Required Educational Qualification is : Higher Secondary, I.T.I., B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Any Master Degree.
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  • 0 - 1 yrs
  • Pune
Strategic Communication Customer Retention
We are looking for a competitive, innovative, and driven individual to join our Customer Success Team as a Customer Success Associate upon successfully completing our traineeship program. In this role, you will work closely with cross-functional teamsincluding Customer Success, Product, and Engineeringto transform insights into impactful product features and solutions. No. of positions - 12 Location: Remote What You Will Do: Learn our platform Recruit CRM and understand the recruitment business. Handle client queries via chat, email and video calls to gain experience. Understand and convey customer needs to the team. Solve user challenges, providing solutions or workarounds. Uphold communication guidelines and procedures. Build and nurture client relationships. Continuously strive for exceptional service delivery. Traineeship Details: Trainee ship Program: 6 months; 8.5 hours per day, payment of INR 20,000 per month. Full-Time Opportunity: Upon successful completion of the training program and based on performance, you may be offered a full-time position as Customer Success Associate with a CTC of INR 8,00,000 (INR 6,00,000 base salary + INR 2,00,000 yearly performance pay)APPLY- https://recruitcrm.io/apply/17484455501270061803GOx?utm_source=+internal+hiring&utm_medium=job+candidate&utm_term=hiring or at career portal of Recruit CRM
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Fresher hiring for Customer Success Executive

Workforce Cloud Tech India Private Limited

  • 0 - 2 yrs
  • 8.0 Lac/Yr
  • Pune
Communication Customer Relationship
Learn our platform Recruit CRM and understand the recruitmentbusiness. Answer client queries via chat, email and video calls to gain experience. Help users understand how to use features and suggest workarounds . Uphold communication guidelines and procedures. Build and nurture client relationships. Continuously strive for exceptional service delivery.
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Technical Support Associate Technical Support Executive IT Support Executive IT Support IT Technical Support Engineer Troubleshooting Skills L1 Technical Support Engineer L2 Technical Support Engineer Networking Customer Support Good Communication Skills Ticketing Executive Hardware Troubleshooting
Job Title: Technical Support Associate L1 / L2Location: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai (Office-based / Remote)Experience: 13 years (Freshers with tech background can apply)Salary: 20,000 35,000/month + Shift AllowanceShift: Rotational / Night (US, UK processes)Responsibilities:Respond to product or service issues via phone/email/chat.Troubleshoot Level 1 issues (login, access, connectivity, settings).Document tickets and escalate complex cases.Ensure resolution within SLAs.Requirements:Strong English communication.Basic understanding of networking, SaaS tools, CRM systems.Knowledge of Zendesk, Freshdesk, or Jira is a plus.Willingness to work night shifts.Perks:Internet reimbursement (for remote).Shift allowance + performance bonus.Certification opportunities (ITIL, etc.). Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.
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Customer Relationship Guest Services Customer Management Guest Representative Guest Handling Guest Service Officer Passenger Support Airport Passenger Service Associate Back Office Officer 12th Pass Freshers BPO Sales Marketing
Hiring for 55 Interview For Airport Customer Service Associate Higher Secondary - Freshers Jobs in Coimbatore, Visakhapatnam, Kozhikode/Calicut, Mysore, Pune, Jamnagar, Bhubaneswar, Imphal, Jammu, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, Bachelor of Hotel Management with Good knowledge in Customer Relationship, Guest Services, Customer Management, Guest Representative, Guest Handling, Guest Service Officer, Passenger Support, Airport Passenger Service Associate, Back Office Officer, 12th Pass, freshers, BPO Sales, Marketing etc.
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