Customer Relationship Job Vacancies in Chandigarh

Job Description: Office AssistantLocation: Office-basedJob type: Full-timeSalary: 10,000-15,000Time: 9:00 AM - 6:00 PMOff: SundayRole Summary: We need a reliable, organised Backend Executive to run daily office operations, manage stock records, handle client communication, and keep all documents in order. Manage stock in and out Handle client calls, emails, and quotations Follow up on pending payments Look after day-to-day office work Prepare and file documents and records Write and manage official emails and letters Prepare reports, letters, and data in Word and Excel Basic Tally BillingRequirements: +2 / Graduate in any stream 0-1 years of experience in office or backend work Good knowledge of MS Word, Excel, and Outlook/email Clear written and spoken communication Well organised, honest, and able to meet deadlines

Experienced senior visa counselor required *Roles and ResponsibilitiesAdvise Students on the overseas education options available, so as to enable the candidates & their family make an educated choice & the right decision.Give clear and accurate information based on the current immigration & visa laws & policies.Provide a fair and neutral evaluation of a candidates profile.Provide a personal global career strategy customised to their needs.Achieve excellent customer service by proactively responding to client queries and advising customers on their overseas immigration and visa needs.Perform sales pitch to interest prospects and close them on the spot.Meet the assigned targets.Should have sales experience in Visa and Immigration industry.

A field sales executive sells products or services directly to customers through face-to-face meetings and travel within an assigned geographic territory.Key ResponsibilitiesLead Generation: Find new prospective clients through on-ground prospecting, referrals, and networking.Direct Selling: Conduct face-to-face product presentations and live demonstrations.Negotiation & Closing: Handle customer objections, negotiate contract terms, and finalize sales to hit targets.

Main ResponsibilitiesVisit homes, shops, and offices to find customers.Explain Airtel Xstream Fiber plans and offers.Generate leads and convert them into customers.Achieve daily/monthly sales targets.Help customers with KYC and documentation.Follow up with potential customers.Update sales and customer information through the Airtel app/system.EligibilityRequirements can vary by location, but commonly:12th passGood communication skillsSmartphoneBike and valid driving licence may be requiredFreshers may also be eligible.

As a Delivery Executive, you will play a crucial role in ensuring timely and accurate deliveries to our customers. Your primary focus will be to provide exceptional service while maintaining operational efficiency.Key Responsibilities:- Delivery of Orders: You will pick up packages from the warehouse and deliver them to various locations, ensuring that all items are delivered in good condition and on time.- Route Planning: You will use provided tools to plan your delivery routes efficiently, helping to minimize travel time and maximize productivity.- Customer Interaction: You will interact with customers during deliveries, providing friendly service and addressing any questions or concerns they may have.- Record Keeping: You will be responsible for maintaining accurate records of deliveries, including obtaining signatures and handling cash if required.- Vehicle Maintenance: You will ensure that the delivery vehicle is in good condition by keeping it clean and reporting any maintenance issues promptly.Required Skills and Expectations:Candidates should possess a strong work ethic and a willingness to learn. Good communication skills are essential for engaging with customers and colleagues. A valid driving license is preferred but not mandatory, and you should be able to navigate using maps or GPS technology. Punctuality and reliability are crucial, as you will be responsible for meeting delivery schedules. Basic understanding of safety measures and the ability to lift packages when necessary are important. We are looking for candidates who are eager to work in a fast-paced environment and are ready to contribute positively to our delivery team.

We are seeking a Sales Officer with 4 to 5 years of experience to join our team in Sector 30. This is a full-time position requiring the employee to work from the office.Key Responsibilities:- Develop Sales Strategies: Create effective sales plans to target potential customers and meet sales targets. This involves analyzing market trends to identify growth opportunities.- Maintain Client Relationships: Establish and nurture relationships with existing clients to encourage repeat business. Good communication skills are essential for understanding client needs.- Present Products and Services: Actively showcase the features and benefits of our products to clients, adapting the presentation based on the audience's interests.- Conduct Market Research: Gather and analyze data on competitors and market conditions. This knowledge helps in making informed decisions and adjusting strategies as needed.- Prepare Sales Reports: Regularly document and report on sales activities and performance. This helps in tracking progress and identifying areas for improvement.Required Skills and Expectations:Candidates should possess strong communication and interpersonal skills to effectively engage with clients. A proactive attitude and a self-driven nature are crucial for achieving sales goals. The ideal candidate should have a proven track record of meeting or exceeding sales targets. Additionally, good analytical skills are necessary for market research and formulating strategies. Team collaboration and flexibility in adapting to changing circumstances are also important traits for success in this role.

As a Customer Care Executive, you will be the first point of contact for our customers, providing support and assistance to ensure a positive experience. This full-time position is suitable for freshers and requires a minimum educational qualification of a 12th pass. You will work from the comfort of your home, contributing to our commitment to excellent customer service.Key Responsibilities:- Handling Inquiries: Address customer questions through phone calls, emails, or chat messages, ensuring all inquiries are resolved efficiently.- Providing Solutions: Listen to customer concerns and provide appropriate solutions, ensuring their satisfaction and building lasting relationships.- Record Keeping: Maintain accurate records of customer interactions in the system, helping to track issues and solutions for future reference.- Feedback Collection: Gather feedback from customers about their experiences and relay it to the team for continuous improvement.- Product Knowledge: Stay updated on company products and services to provide accurate information to customers.Required Skills and Expectations:You should have strong communication skills, both verbal and written, to effectively interact with customers. A positive attitude and a willingness to help are essential, as customer service revolves around making the customer feel valued. Basic computer skills and familiarity with using various software systems are necessary to manage inquiries efficiently. You should also be able to work independently from home, demonstrating good time management and self-discipline. Empathy and patience are key traits that will help you respond to customer needs effectively.

Required Skills & CompetenciesProven experience in field sales / Tally sales/HRMS/CRM/Any Software (minimum 2 years).Strong communication, negotiation, and presentation skills.Good knowledge of Tally ERP and its modules.Ability to work independently and meet deadlines.Strong problem-solving attitude and client-handling skills.

We are looking for a motivated Field Sales Executive to join our team in Chandigarh. This role is ideal for recent school graduates seeking to kickstart their careers in sales. Key Responsibilities:- Client Engagement: Reach out to potential customers, introduce our products, and build relationships to encourage sales.- Market Research: Identify and analyze market trends and competitors to find potential sales opportunities and improve strategies.- Sales Presentations: Conduct presentations and demonstrations of our products to interested clients, highlighting key features and benefits.- Sales Reporting: Maintain accurate records of sales activities, including customer interactions and feedback, to track progress and optimize strategies.- Team Collaboration: Work closely with other sales team members and departments to coordinate efforts and maximize overall sales performance.Required Skills and Expectations:- Communication Skills: Strong verbal and written communication skills to effectively convey product information and engage with customers.- Motivation and Enthusiasm: A proactive attitude and eagerness to learn and grow in the sales field.- Time Management: Ability to prioritize tasks and manage time efficiently to meet sales targets and deadlines.- Customer Focus: A keen interest in understanding customer needs and delivering excellent service.- Team Player: Ability to collaborate with colleagues and contribute positively to the team environment. Candidates with a positive mindset and a willingness to take initiative will thrive in this role.

The Visa Counsellor is responsible for assisting clients with visa applications, providing accurate information about immigration procedures, reviewing documents, and ensuring applications are completed correctly and submitted on time.

As a Customer Care Associate, your primary role is to assist customers by addressing their inquiries and ensuring their satisfaction. This position is ideal for candidates with 0 to 1 year of experience and is open to those with various educational backgrounds, including degrees in business, technology, or law.Key Responsibilities:- Respond to Customer Inquiries: Communicate with customers via phone, email, or chat to answer their questions and resolve issues promptly.- Provide Product Information: Educate customers about products and services, helping them make informed decisions based on their needs.- Document Customer Interactions: Maintain accurate records of customer interactions and transactions, ensuring information is up-to-date for future reference.- Handle Complaints: Address any customer complaints with empathy and professionalism, seeking to resolve issues to maintain customer satisfaction.- Collaborate with Team Members: Work closely with other team members to share insights and discuss solutions for recurring customer issues.Required Skills and Expectations:- Strong communication skills: You should be able to express yourself clearly and empathetically to ensure customer understanding.- Problem-solving abilities: You need to quickly identify issues and think critically to find effective solutions.- Customer-oriented mindset: A passion for helping others and ensuring their needs are met is essential.- Ability to learn quickly: Adapting to new information and processes will help you succeed in this role.- Organizational skills: Being detail-oriented and able to manage multiple tasks will help maintain productivity. This role requires you to work full-time from our office located in IT Park, where you will contribute to enhancing the customer experience.

We are looking for an Immigration Counselor in Sector 17D, Chandigarh. This role is ideal for individuals passionate about helping others achieve their dreams of relocating abroad. You will guide clients through the immigration process, providing them with the necessary information and support.Key Responsibilities include:- Advising Clients: You will help clients understand the immigration process and requirements for various countries, ensuring they have the right information to make informed decisions.- Application Assistance: You will assist clients in completing their visa applications and other necessary documents, ensuring all paperwork is accurate and submitted on time.- Follow-Up: You will follow up with clients regularly to update them on their application status and address any questions or concerns they may have.- Keeping Updated: You will stay informed about changes in immigration laws and policies to provide accurate guidance to clients.Required skills and expectations:You should possess excellent communication skills, both verbal and written, to effectively interact with clients. Strong attention to detail is essential, as you will be handling sensitive information. Being organized and able to manage multiple cases simultaneously is crucial. A positive attitude and patience will help you support clients through sometimes stressful processes. Though experience is not mandatory, a willingness to learn and adapt to various immigration scenarios is expected. A high school diploma is required.

We Are Hiring - *Job Position :International Customer Support**Location:* Chandigarh

We are Recruiting Customer Representative AssistantCompensation:- Base salary $180 - $280/day- Assist with online operation- Commission starting from $100 (Paid Daily)- Comprehensive onboarding training system- Opportunities for promotion and salary increase for outstanding performance.

Requirement for Customer Service Associate.

As a Visa Counsellor in Chandigarh, your primary role is to assist clients in navigating the visa application process. You will provide guidance, support, and expert advice to ensure their applications are successful.Key Responsibilities:- Client Consultation: Meet with clients to understand their visa needs and gather essential documentation. This helps assess their eligibility and tailor advice accordingly.- Application Guidance: Offer step-by-step assistance for completing visa applications. Proper guidance increases the chances of successful outcomes and reduces common mistakes.- Document Verification: Check clients' documents for completeness and accuracy. Ensuring that all necessary paperwork is in order is vital for the timely submission of applications.- Updates on Visa Policies: Stay informed about current visa regulations and policies. Providing up-to-date information helps clients make informed decisions and avoids delays.- Follow-up Communication: Maintain regular contact with clients throughout the application process. This keeps clients informed of progress and reassures them during potentially stressful times.- Problem Resolution: Address any issues or questions that arise during the application process. Quick resolution is essential for ensuring client satisfaction and smooth processing.Required Skills and Expectations:Candidates should have 1 to 4 years of experience in visa consultancy or a related field. Strong communication and interpersonal skills are crucial for effectively interacting with clients. Attention to detail is necessary to manage documents precisely and knowledge of visa regulations will enhance your ability to provide reliable advice. Proficiency in Microsoft Office and other relevant software is expected. A positive attitude and a compassionate approach will help in managing client concerns effectively.

Urgently requirement for Tour Assistant. The candidate should be good in Customer Support.