Telecaller Jobs

Key ResponsibilitiesOutbound/Inbound Calling: Make outbound calls to potential customers from a provided database or handle inbound inquiries to pitch products, services, or business offerings.Lead Generation & Qualification: Identify potential customer needs, qualify prospects, and filter high-intent leads for the field sales or business development teams.Appointment Scheduling: Coordinate and set up meetings, product demonstrations, or follow-up consultations between prospective clients and senior sales executives.CRM & Database Management: Maintain meticulous, up-to-date records of all calls, customer feedback, and follow-up schedules in the company

We are seeking a motivated BPO Telecaller to join our team in Kolkata. This role is suitable for individuals looking to gain experience or start their careers in the BPO industry. Key Responsibilities:1. **Customer Interaction**: You will engage with customers over the phone, addressing their inquiries and providing information about our products and services.2. **Lead Generation**: Your role will involve identifying potential customers and generating leads by making outbound calls and following up on inquiries.3. **Problem Resolution**: You will assist customers with any issues they may encounter, ensuring a positive experience and fostering customer loyalty.4. **Data Management**: Accurate record-keeping is essential, as you will input customer data and interactions into the system, maintaining up-to-date and organized records.5. **Team Collaboration**: You will work closely with your team to share insights and strategies for improving customer service and achieving sales targets.Required Skills and Expectations:Candidates should have a minimum educational qualification of 10th grade. We welcome individuals with 0 to 1 year of experience in a customer service role or call center. Strong communication skills in English and Hindi are necessary, along with the ability to listen actively and understand customer needs. A positive attitude, patience, and a willingness to learn are essential for success in this position. You should be eager to work in a fast-paced environment and be open to accepting feedback for continuous improvement.

Welcome and onboard newly registered drivers on the ROUNDZ platform.Contact drivers after registration and guide them through the onboarding process.Assist drivers in uploading documents and completing profile verification.Follow up with drivers to ensure they come online and actively accept trips.Provide support to drivers facing issues with the mobile application.Educate drivers about platform features, incentives, earnings, and best practices.Maintain regular communication with active and inactive drivers.Resolve driver queries and escalate technical issues to the concerned team when required.Maintain accurate records of driver interactions and follow-up activities.Email your resume purushotham@reachblizindia.com or call at 9916299969

We are looking for a dedicated and motivated Tele Caller to join our team in Tej Pratap Nagar. This is a full-time position that requires a proactive approach and strong communication skills.**Key Responsibilities:**- **Conduct Outbound Calls:** Reach out to potential customers to promote our products and services, ensuring a personalized approach to each interaction.- **Follow Up on Leads:** Maintain regular contact with leads to nurture relationships and encourage conversions, providing necessary information to assist in decision-making.- **Maintain Call Records:** Accurately document call details and outcomes using our CRM system, helping the team track progress and areas for improvement.- **Answer Customer Queries:** Provide clear and accurate information to customers, addressing their questions or concerns effectively to enhance their experience.- **Collaborate with Team:** Work alongside sales and marketing teams to develop strategies and share insights on customer feedback to improve our offerings.**Required Skills and Expectations:**Candidates should possess excellent verbal communication skills, with the ability to engage customers and convey information clearly. A positive attitude and a friendly demeanor are essential in building rapport with callers. Prior experience in telecalling or customer service is preferred, though training will be provided for the right candidate. A minimum education level of 12th grade is required. Candidates must be female and prepared to work full-time on-site in Tej Pratap Nagar. Being goal-oriented and motivated to meet targets is crucial for success in this role.

Making calls to potential customersExplaining company services and productsMaintaining daily call recordsSubmitting daily progress reportsLead Generation & Sales

Require Experienced and Confident Tele caller to join our Team with Good Communication and Convincing Skills

Good communication and speaking skills.Positive attitude and willingness to learn.Freshers and experienced candidates can apply.Salary: As per company standards + Incentives

We are looking for a skilled Tele Caller to join our team in Patna City. The ideal candidate will have 1 to 4 years of experience in a similar role and must be a graduate. This full-time position requires female applicants who can work from the office and communicate effectively.Key Responsibilities:- **Outbound Calling**: You will be responsible for making a high volume of outbound calls to potential customers, introducing our products and services, and gauging their interest.- **Customer Engagement**: Engage with clients to understand their needs and provide appropriate solutions, ensuring a positive experience during each interaction.- **Lead Generation**: Identify and qualify leads through effective communication, maintaining detailed records of customer interactions to assist with follow-ups.- **Follow-Up**: Consistently follow up with potential clients to nurture leads and ensure that no opportunity is missed, providing necessary information and resolving queries.Required Skills and Expectations:The ideal candidate should have excellent verbal communication skills and a pleasant phone demeanor. You must be able to handle objections and adapt your approach based on customer responses. Strong organizational skills are essential for managing data and maintaining accurate records. A proactive attitude and the ability to work in a goal-oriented environment are crucial for success in this role. Being comfortable with working in an office setting and collaborating with a team will enhance your effectiveness.

Job Description - Sales TelecallerAntara is looking for experienced and empathetic Telecallers with a background in Physiotherapy, Nursing, or Healthcare Services to join the L2 Sales Team.Role Overview:The role involves connecting with pre-qualified leads shared by the Call Center team, understanding the patient/customers medical and care requirements, recommending suitable healthcare services, and driving final conversions.Key Responsibilities: Connect with qualified leads and understand patient care requirements in detail. Assess customer needs related to physiotherapy, nursing care, elder care, or medical support services. Explain and align Antara services as per the customers medical and lifestyle needs. Handle objections, build trust, and guide customers towards service enrollment. Coordinate with internal teams for smooth onboarding and service closure. Maintain accurate lead updates and follow-up records in the CRM. Preferred Candidate Profile: Minimum 2 years of experience in Physiotherapy, Nursing, Healthcare Counseling, Medical Coordination, or similar healthcare background. Experience in Telecalling, Healthcare Sales, or Patient Coordination preferred. Strong communication, empathy, and objection-handling skills. Ability to build rapport with senior citizens and patient families. Basic understanding of healthcare and patient support services. Role Type: Sales Telecaller - L2 Healthcare Sales Inside Sales / Patient Coordination Role Work from Office preferred.Work location - ramesh nagarday shifts only6 days working with 1 rotational off

Job DescriptionWe are looking for a dynamic and confident Tele calling Executive to join our team. The candidate will be responsible for contacting prospective customers, explaining company products/services, generating leads, and maintaining customer relationships.Key ResponsibilitiesMake outbound calls to prospective customers.Explain products and services clearly to customers.Generate and qualify leads.Follow up with interested customers.Maintain accurate call records and customer information.Achieve daily and monthly calling targets.Handle customer queries professionally.Coordinate with the sales team for lead conversion.RequirementsMinimum 12th Pass / Graduate preferred.Good communication skills in Hindi and basic English.Basic computer knowledge (MS Office, Internet, CRM).Positive attitude and convincing skills.Freshers and experienced candidates can apply.Preferred SkillsTelecalling experience in Education, Finance, Insurance, Loan, or Sales industry.Strong interpersonal and negotiation skills.Ability to work in a target-oriented environment.Job DetailsPosition: Telecalling ExecutiveExperience: Fresher / ExperiencedSalary:

We are looking for a dedicated Tele Caller to join our team in Delhi NCR. The ideal candidate should have 1 to 7 years of experience and a minimum education level of 12th Pass. This position is full-time and allows you to work from home.As a Tele Caller, you will be responsible for making outbound calls to potential customers, introducing them to our products and services. You will gather customer information, answer inquiries, and provide support to nurture leads and close sales. Your main goal will be to create a positive impression of our company and convert calls into successful transactions.Key responsibilities include:1. **Making Outbound Calls**: Regularly contact potential customers through phone calls to promote and provide information about our products or services.2. **Customer Interaction**: Engage with customers, answer their questions, and resolve any concerns they may have, ensuring a great customer experience.3. **Lead Management**: Maintain accurate records of calls by updating customer information in our database, managing leads, and following up as needed.4. **Target Achievement**: Work towards daily and monthly targets, keeping track of your performance and striving to improve your results.The ideal candidate should have excellent communication skills in English and Hindi, a friendly demeanor, and the ability to persuade and build rapport with customers. Basic computer skills and familiarity with CRM software will be an advantage. A self-motivated attitude and resilience in facing challenges are essential for success in this role.

We are looking for a motivated female Tele Caller to join our team in Bangalore. This role is part-time and allows you to work from home.**Key Responsibilities:**- **Outbound Calling:** Make calls to potential customers to promote products or services, aiming to generate interest and sales.- **Customer Interaction:** Engage with customers to understand their needs and provide information as required, fostering a positive experience.- **Data Entry:** Maintain accurate records of all calls and customer interactions in our database, ensuring all information is up-to-date.- **Follow-up Calls:** Regularly follow up with leads to convert inquiries into sales, demonstrating persistence and commitment.- **Feedback Collection:** Gather customer feedback on products/services, helping the company improve offerings based on real insights.**Required Skills and Expectations:**- Candidates should have completed at least 12th grade, showcasing a basic educational background.- Strong communication skills are essential, with the ability to speak clearly and convincingly.- A friendly and approachable attitude is crucial to build rapport with customers over the phone.- Basic computer skills are required for data entry and using communication tools effectively.- Previous experience in telecalling is a plus but not mandatory; freshers are welcome to apply.- The candidate should be organized, self-motivated, and able to manage time effectively to meet calling targets.

We are seeking a dedicated and enthusiastic Tele Caller to join our team in Chatrapati Nagar, Nagpur. This full-time position is suitable for female candidates who have completed their 12th grade and are eager to start their career in a dynamic environment. As a Tele Caller, your primary responsibility will be to communicate effectively with potential customers, introducing them to our products and services. You will engage in outbound calls, presenting offers and responding to inquiries. Key responsibilities include making daily calls to leads with the objective of generating sales and appointments. You will need to listen to customer needs, provide detailed information about products, and assist in resolving any issues. Additionally, maintaining accurate records of interactions and updating customer databases is essential to ensure follow-up communications are effective.To succeed in this role, you should possess strong communication skills and the ability to build rapport quickly. A positive attitude and the capacity to handle rejections professionally are important. Basic computer skills are required to manage records and navigate customer management software. Finally, a willingness to learn and adapt in a fast-paced environment will contribute significantly to your success as a Tele Caller.In summary, this position offers an entry-level opportunity for candidates to develop their professional skills and grow in the field of telemarketing.

We are currently hiring for the position of Credit Card Sales Executive / Telecaller with a reputed organization based in Vikaspuri, Delhi. Location: Vikaspuri, Delhi Salary: 10,000 - 20,000 per month Freshers & Experienced Candidates Can Apply Immediate Joiners PreferredKey Responsibilities: Customer interaction and lead generation Promoting credit card products Achieving sales targets Maintaining customer records and follow-upsWhy Apply? Freshers are welcome Career growth opportunities Attractive incentives (as per company policy) Immediate interview process Referral Bonus:If you refer a suitable candidate who successfully joins, you will receive 500 per successful joining.Interested candidates may share their updated resume by replying to this email or contact us directly.

Handling Outbound callsexplain product services and offers to customerBuild and maintain positive customer relationshipfollow up on customer interaction and maintain recordsgenerate leads and identify customer requirements

We are looking for a dedicated Tele Caller to join our team in Lucknow. The ideal candidate should be a female with at least one year of experience. This role involves making calls to customers and providing them with information about our services.Key Responsibilities:- **Customer Outreach**: Make calls to potential and existing customers to discuss our services and generate leads, ensuring a friendly and informative approach.- **Data Management**: Maintain accurate records of calls, customer interactions, and feedback in our database to help track progress and improve strategies.- **Follow-Up Calls**: Reach out to customers who have shown interest in our services, answer their questions, and address any concerns to help close sales.- **Promoting Services**: Clearly communicate the benefits of our services during calls, aiming to increase customer interest and engagement.- **Feedback Collection**: Gather customer feedback and insights during calls to help improve our services and address customer needs effectively.Required Skills and Expectations:Candidates should possess strong communication skills and the ability to build rapport with customers over the phone. A positive attitude, patience, and the ability to handle customer objections are essential. Additionally, candidates should be comfortable using computers for data entry and management. Being organized and detail-oriented will help in tracking various customer interactions efficiently.

Job DescriptionWe are looking for a dynamic and confident Tele calling Executive to join our team. The candidate will be responsible for contacting prospective customers, explaining company products/services, generating leads, and maintaining customer relationships.Key ResponsibilitiesMake outbound calls to prospective customers.Explain products and services clearly to customers.Generate and qualify leads.Follow up with interested customers.Maintain accurate call records and customer information.Achieve daily and monthly calling targets.Handle customer queries professionally.Coordinate with the sales team for lead conversion.RequirementsMinimum 12th Pass / Graduate preferred.Good communication skills in Hindi and basic English.Basic computer knowledge (MS Office, Internet, CRM).Positive attitude and convincing skills.Freshers and experienced candidates can apply.Preferred SkillsTelecalling experience in Education, Finance, Insurance, Loan, or Sales industry.Strong interpersonal and negotiation skills.Ability to work in a target-oriented environment.Job DetailsPosition: Telecalling ExecutiveExperience: Fresher / Experienced

Here is a highly practical, ready-to-use job description for a dual-responsibility role: Computer Operator & Telecaller - Customer Support Department. This profile is perfectly optimized for companies requiring a blend of swift data entry, digital logging, and direct customer tele-communication.Job Title: Computer Operator & Telecaller - Customer Support Dept.Job OverviewWe are looking for a reliable, fast-working, and polite Computer Operator & Telecaller to join our Customer Support team. This is a hybrid desk role where you will divide your time between interacting directly with customers over the phone and executing accurate data entry operations. Your main objective will be to handle incoming service calls, resolve basic customer inquiries, and immediately log all communication, orders, and grievances into our company databases. The ideal candidate has excellent typing speed, a clear speaking voice, and a highly organized approach to handling records.Key Responsibilities1. Telecalling & Customer SupportInbound Call Management: Answer incoming customer calls promptly and professionally, address routine queries regarding product features, delivery status, or billing.Outbound Communication: Make follow-up calls to customers to share order updates, confirm delivery dates, collect feedback, or remind them of payment timelines.Grievance Handling: Listen patiently to customer complaints, provide immediate basic solutions, or accurately route complex technical issues to senior managers.2. Computer Operations & Data ManagementAccurate Data Entry: Input customer registrations, sales inquiries, service tickets, and feedback logs into the company CRM or MS Excel spreadsheets daily.Record Cleanliness: Regularly audit, update, and maintain the digital customer database, ensuring phone numbers, email addresses, and company details are error-free.Document Generation: Draft basic official emails, prepare customer support summary letters, and generate routine daily or weekly call performance reports for management.

Key Responsibilities1. Outbound Calling & PitchingDaily Call Volume: Maintain a consistent volume of outbound calls (typically 80-100+ calls per day) using cold data, marketing leads, or incoming inquiries.Script Delivery: Deliver clear, enthusiastic, and persuasive scripts to introduce the company's value proposition, adjusting the tone based on the customer.

Key Responsibilities1. B2B Client Outreach (Lead Generation)Corporate Prospecting: Call HR Managers, Plant Heads, and Directors of manufacturing, engineering, and FMCG companies to introduce the agency's recruitment services.Requirement Gathering: Identify active or upcoming vacancies within their factories (e.g., VMC Operators, Accountants, Quality Engineers) and secure initial meetings for the business development team.Database Cleansing: Call industrial lists to verify and update contact numbers, email IDs, and correct designations of decision-makers.2. Candidate Sourcing & Telephonic ScreeningCold Sourcing: Call job seekers from job portals or internal databases to pitch open career opportunities.Initial Screening: Conduct basic telephonic interviews to verify critical details: total experience, technical skills (e.g., Tally proficiency or welding certifications), current salary, expected package, and notice period.Interview Scheduling: Coordinate, schedule, and follow up with shortlisted candidates to ensure they show up for final face-to-face or virtual client interviews.3. CRM & Follow-Up ManagementCall Logging: Document every call status accurately in MS Excel or CRM software (e.g., Intended Callback, Wrong Number, Not Interested).Daily Target Adherence: Maintain a consistent daily output of 80-100 connected calls while maintaining high professional energy.