BPO Executive Jobs

We're Hiring - Inbound Customer Support Executive GUJRATI AND HINDI SPEAKING Company: Tatwa Technologies Ltd.Position: Inbound Customer Support Executive

We have an urgent requirement from AIS Business Solutions (Gurgaon) for International Voice Process (US Customer Care).Requirement Details:* Experience: Minimum 1 year in International Voice Process only

As a Customer Care Associate, you will play an essential role in ensuring customer satisfaction and support. Your primary focus will be assisting customers with their inquiries and providing solutions in a friendly and professional manner.**Key Responsibilities:**- **Respond to Customer Inquiries:** Address queries via phone, email, or chat, ensuring timely and accurate information is given to customers.- **Resolve Customer Issues:** Identify and troubleshoot problems customers face, providing effective solutions to ensure a positive experience.- **Maintain Records:** Accurately log customer interactions and issues in the system to help track queries and resolutions.- **Follow Up:** Proactively reach out to customers to ensure their issues have been resolved to their satisfaction.- **Provide Product Information:** Inform customers about product features, services, and promotions, guiding them in making informed decisions.- **Collaborate with Team Members:** Work closely with colleagues and other departments to share insights and improve customer service processes.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for interacting effectively with customers.- **Problem-Solving Ability:** You should be able to think critically and offer solutions to customer issues.- **Empathy and Patience:** A customer-focused attitude is necessary to understand customer concerns and address them with care.- **Basic Computer Skills:** Familiarity with computer systems and software is important for logging information and tracking customer issues.- **Team Player:** You should be able to work well with others, sharing knowledge and supporting your team. The ideal candidate will have a positive attitude and a willingness to learn. This role is based in Thoraipakkam and requires candidates to work from the office.

We are seeking a Tele Caller to join our team in Mumbai. This is a full-time position suitable for candidates with 0 to 1 year of experience and a minimum education of 10th pass. As a Tele Caller, you will be primarily responsible for making outbound calls to customers to promote our products and services.**Key Responsibilities:**- **Make Outbound Calls:** You will contact potential customers to inform them about our offerings and encourage them to make a purchase.- **Provide Information:** Be ready to answer questions from customers regarding products, services, and any ongoing promotions.- **Record Customer Data:** Accurately note down customer responses and maintain records in the database for future reference.- **Follow Up on Leads:** Reach out to customers who have shown interest previously to convert their inquiries into sales.- **Achieve Targets:** Work towards meeting daily and monthly sales targets set by the management to contribute to the team's success.**Required Skills and Expectations:**- **Communication Skills:** You should have good spoken and written communication skills to interact effectively with customers.- **Basic Computer Knowledge:** Familiarity with computer systems to update customer information and manage records is necessary.- **Persuasive Ability:** You should be able to convince customers and create interest in our products.- **Team Player:** Willingness to collaborate with colleagues and share insights to improve processes.- **Positive Attitude:** Maintain a cheerful disposition and a professional approach while dealing with customers. If you are motivated and eager to learn, we encourage you to apply for this role.

We are Hiring......for mosaic wellness - Chat process Shift Time : between 10am to 10pm any 9 hours shifts Role: Customer Service Voice, Communication: Good in EnglishVersant 4 Qualification: HSC passed with 6 months bpo exp.Salary: 18.500k inhand Rounds of Interview : HR/OPS/clientLocation : Navi Mumbai (opp- Turbhe Station)Contact HR : 8851657584,7503359763

We are seeking a motivated and dynamic Telesales Executive to join our team in Noida Sector 62. This is an exciting opportunity for fresh graduates or those with minimal experience to start their career in sales and communications.As a Telesales Executive, you will be responsible for reaching out to potential customers over the phone to inform them about our products and services. You will engage with them, understand their needs, and persuade them to make a purchase or schedule a follow-up meeting.Key Responsibilities:- **Customer Outreach**: Make outbound calls to prospective customers to introduce our offerings and generate interest. You will need to be friendly and persuasive to create a positive first impression.- **Sales Pitch**: Deliver effective sales presentations tailored to various customer demographics. Crafting your approach based on the customer

BPO - Kolkata Openings: Voice & Non-Voice Process Mode: Work From Office Job Details:- Rotational Shifts (Including Night Shift)- 6 Working Days