BPO Executive Jobs

We are looking for a detail-oriented and responsible BPO Associate to join our Non-Voice Process team, with a focus on medical transcription, typing, data entry, and documentation. The candidate will be responsible for accurately transcribing medical information from audio or written sources, preparing and formatting medical reports, and reviewing documents for spelling, grammar, punctuation, and formatting errors. Candidates should have good English grammar, vocabulary, sentence construction, and strong written communication skills. Good typing speed and accuracy are essential, along with excellent attention to detail and the ability to identify and correct errors. Basic knowledge of medical terminology, healthcare documentation, and computer applications such as MS Word and Excel will be an added advantage. The candidate must be able to follow standard operating procedures, maintain patient and company information confidentiality, achieve daily productivity and quality targets, and complete assigned tasks within the required turnaround time. Candidates should be comfortable working on repetitive documentation tasks and should have the ability to work independently as well as as part of a team. Freshers with good typing, English grammar, and computer skills are welcome to apply. Candidates with prior experience in medical transcription, healthcare BPO, non-voice processes, data entry, proofreading, or documentation will be preferred. Willingness to work in rotational shifts, including night shifts, may be required depending on business requirements. Strong commitment to accuracy, quality, discipline, and continuous learning is expected.

*We're Hiring International Chat & Voice Support in Mohali / Chandigarh*Kickstart your career with an exciting International Process opportunity in Mohali/Chandigarh. We are looking for energetic candidates with strong communication skills for Chat and Voice Support roles. 5.5 Days Working Rotational & Night Shifts Salary Package: 27,000 to 35,000 *Eligibility*: Undergraduate Freshers Eligible Strong Communication Skills Required Immediate Joiners Preferred *Key Responsibilities*: Handle customer chats and calls professionally Provide accurate product and service information Ensure excellent customer experience *Interview Process*:Walk-in Interviews Available Share your resume with HR Tannu 9034835055 & Mention CSE Mohali

Key ResponsibilitiesCall Handling: Make outbound calls to potential/existing customers or manage inbound inquiries following standard call scripts and guidelines.Customer Support & Inquiry Handling: Resolve customer issues promptly, provide precise information regarding products, services, or account status, and escalate complex cases appropriately.Lead Generation / Sales Support: Identify sales opportunities, pitch products/services, qualify leads, and follow up with prospective clients to convert inquiries into sales.Data Entry & CRM Updates: Accurately record call details, customer feedback, resolution status, and contact information into the CRM or call logging software.Process Compliance: Strictly adhere to quality standards, call duration targets, attendance guidelines, and compliance rules.Target Achievement: Meet or exceed daily/weekly call volume targets, first-call resolution (FCR) rates, or lead generation goals.

We are seeking a dedicated Customer Support Executive to join our team in Bangalore. This role is ideal for individuals who are passionate about helping customers and providing exceptional service.nnKey Responsibilities:nn- Assist Customers: You will be the first point of contact for customer inquiries, providing them with accurate information and solutions.n- Handle Complaints: Address customer complaints and issues promptly, ensuring their concerns are resolved to their satisfaction.n- Maintain Records: Keep detailed records of customer interactions and transactions to help improve service quality.n- Support Team Efforts: Collaborate with team members to enhance the overall customer experience and contribute to team goals.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills to articulate information clearly to customers. A problem-solving attitude is crucial for effectively handling inquiries and complaints. Attention to detail is important in maintaining accurate records of customer interactions. We welcome applicants with 0-5 years of experience, including fresh graduates who have completed their 12th grade. A willingness to work full-time from the office is expected, and a commitment to providing outstanding customer service is essential. The ideal candidate should demonstrate empathy, patience, and a proactive approach to resolving customer issues.

International Chat Process Process: (Blended - Voice/Email/Chat) Location: Digha, Navi Mumbai Criteria:* Graduate OR HSC with 6 month Experience (On Paper)* Good Communication Skills* HSC Certificate Mandatory* LGBTQ+ & PWD Candidates are Encouraged to Apply Salary:* 28,000 In-hand* 35000 CTC Shift: 247 Rotational Shifts Working Days: 5 Days Working Week Off: 2 Rotational Week Offs Perks:* One-Way Cab Facility (As Per Shift Timings)* Internal Job Posting (IJP) Opportunity After 1 Year* Gym Facility* Provident Fund (PF)*Interested people can call on this number HR* *91 84240 18670** HR Round* Assessment* Operations Round

K9HR SOLUTIONS, Riya Khushalani (HR Manager - Mo. No. 91062 25460 Email ID: hr05@k9hr.com) is looking for a Desk Sales Representative to handle customer enquiries and sales of industrial electrical products. The candidate will be responsible for receiving and greeting enquiries, generating enquiries on the company portal, coordinating with the purchase team for quotations, sharing quotations with customers, following up, and closing sales.Key Responsibilities: Receive and respond to customer enquiries professionally. Generate enquiries through the company portal. Coordinate with the purchase team for quotations. Share quotations with customers and follow up. Convert enquiries into successful sales. Maintain regular communication with customers. Handle B2B customers, including medium and large-scale factories.Key Skills: Good communication skills. Strong sales skills. Professional and respectful customer communication. Ability to follow up and close sales. Understanding of B2B sales for industrial customers.

Join our team as a Customer Care Associate in Indore, where you will play a vital role in ensuring a positive experience for our customers. If you have a passion for helping others and are eager to develop your skills, this is the perfect opportunity for you.As a Customer Care Associate, your key responsibilities will include:- Customer Support: Interact with customers through various channels to address their inquiries, resolve issues, and provide assistance with our services and products. Your friendly demeanor will help create a welcoming atmosphere for all clients.- Problem Solving: Identify customer concerns and work diligently to find effective solutions. You will be empowered to address issues promptly and efficiently, enhancing customer satisfaction.- Communication: Maintain clear and respectful communication with customers and colleagues. This involves actively listening, providing relevant information, and ensuring that customers feel heard and valued.- Record Keeping: Document customer interactions and inquiries in the system. Accurate records will help improve service and ensure follow-ups are timely and efficient.To excel in this role, candidates should possess strong communication skills, both verbal and written. A positive attitude and the ability to work well under pressure are essential. Being a team player will aid in collaborating with colleagues to solve problems efficiently. Finally, prior experience is not necessary, making it an excellent opportunity for recent graduates or those looking to start their careers in customer service.

We are seeking a dedicated Tele Caller to join our team in Noida. This full-time position is open to female graduates, including freshers, who are eager to learn and grow in a dynamic environment.In this role, your key responsibilities will include making outbound calls to potential clients and qualifying leads by pitching SIP and mutual funds. You will be responsible for updating our CRM system with lead information, conducting follow-ups, and setting appointments for further discussions.To succeed in this position, you need to have a strong command of both Hindi and English, as these languages will be used daily in communication with clients. Additionally, good organizational skills are essential for updating CRM entries and managing appointment schedules. You should be comfortable with repetitive tasks, as telecalling requires persistence and a positive attitude. This role requires an on-site presence in the office from Monday to Saturday, providing you with a structured work schedule while enhancing your communication and sales skills. We welcome fresh graduates who are passionate about building their careers in customer engagement and financial services. If you are a motivated individual looking to develop professionally, apply now to become a vital part of our team.

Responsibilities:1. Make outbound calls to customer for insurance sales.2. Understand customer requirements and answer their queries accordingly.3. Handle customer objections and negotiate effectively.4. Achieve daily and monthly sales targets.5. Maintain accurate customer and sales records

We are looking for a dedicated Customer Support Executive to join our team. This is a full-time work-from-home position located in Delhi NCR, ideal for freshers who have completed their 12th grade.The primary responsibilities include:- Responding to Customer Inquiries: You will address customer questions and concerns through various communication channels, ensuring timely and satisfactory responses.- Providing Product Information: You will help customers understand our products and services, guiding them to make informed choices based on their needs.- Maintaining Customer Records: You will keep accurate records of customer interactions, ensuring information is up-to-date and accessible for future reference.- Assisting with Problem Resolution: You will work closely with customers to identify issues and find solutions, aiming for a positive customer experience.Candidates should possess strong communication skills in both written and verbal forms. A friendly demeanor and a passion for helping others are essential. The ability to work independently and manage time effectively in a home environment is crucial for success in this role. Basic computer skills and familiarity with customer service software will be beneficial. We expect you to be proactive in learning about our products and to stay patient and professional while assisting customers. If you are eager to start your career in customer service, we encourage you to apply!

We are looking for a BPO Telecaller to join our team in Guindy, Chennai. This is a full-time office position suitable for candidates with 0 to 3 years of experience and a minimum educational qualification of 10th pass. As a BPO Telecaller, you will be responsible for engaging with customers through telecalling, effectively addressing their inquiries, and delivering excellent customer service. You are expected to work within a team, assisting in the management and coordination of tasks as needed. Key responsibilities include:- Conducting telecalling activities to connect with customers and resolve their queries.- Contributing to a team environment and assisting team leaders with daily operations.- Managing customer data and maintaining accurate records for follow-up actions.The ideal candidate should possess strong communication skills and have a good command of the local language. You should be able to work efficiently in a team and demonstrate a proactive approach to problem-solving. Additional requirements include: - A willingness to work from the office in Guindy, Chennai.- Commitment to your role and the ability to handle multiple tasks effectively.Benefits include accommodation and meals provided, enhancing your experience while working with us. We welcome motivated candidates eager to grow in a supportive and collaborative environment.

Here's a polished version for an International Voice Process - Night Shift role:International Voice Process - Night Shift## International Voice Process - Night ShiftLocation: Coimbatore, Tamil NaduJob Type: Full-TimeProcess: International Voice Process / Customer SupportShift: Night Shift### Job DescriptionWe are hiring candidates for an International Voice Process role in Coimbatore. The position involves communicating with international customers over the phone, understanding their concerns, providing appropriate solutions, and delivering professional customer service.### Responsibilities- Handle inbound and outbound calls from international customers.- Understand customer requirements and resolve queries effectively.- Provide accurate information about products and services.- Maintain proper customer records and call details.- Follow company policies and quality standards.- Meet assigned productivity and customer-service targets.### Requirements- Good spoken English and communication skills.- Comfortable communicating with international customers.- Basic computer knowledge.- Good listening and problem-solving skills.- Freshers and experienced candidates can apply.- Willingness to work in a night shift.Location: CoimbatoreShift: Night ShiftExperience: Freshers & ExperiencedEmployment Type: Full-Time

We are seeking a dedicated Telecaller to join our team in Nagpur, India. This role is suitable for candidates who are looking to start their career in the Debt Recovery and Financial Services industry. As a Telecaller, you will be responsible for making outbound calls to clients, discussing debt recovery options, and providing information about financial services. You will manage client queries efficiently while documenting interactions in our systems. The position requires strong communication skills to effectively engage with customers and assist them in understanding their financial options. The ideal candidate should have completed the 12th grade and have a clear CIBIL and PVR. Candidates without prior experience are welcome to apply, making this an excellent entry-level opportunity. Key responsibilities include:- Making outbound calls to clients regarding debt recovery.- Responding to customer inquiries with clarity and professionalism.- Maintaining accurate records of client interactions and outcomes.- Assisting clients with understanding the financial services offered.Required skills include strong verbal communication abilities, a polite and friendly demeanor, and good listening skills. The candidate should be able to work well in a team and adapt to different customer needs. This is a full-time office position with regular working hours. Join us if you are eager to learn and develop in a structured environment!

Spancore Technology, Coimbatore for BPO/voice-process roles.Salary: around 13,000-15,000/month in some listings; other listings show 12,000-15,000 depending on the process/interview. Qualification: 10th/12th/any degree depending on the opening. Experience: Freshers are eligible for several openings; some accept up to 3-5 years. Skills: Good communication, spoken English/Tamil, customer handling, active listening, and basic computer knowledge. Process: Domestic Tamil voice and international/US voice processes have been advertised. Some international processes involve night shifts. Location: Coimbatore has been listed for several openings. Skills to mention in your CVCommunication Skills English/Tamil Speaking Customer Handling Active Listening Basic Computer Knowledge Problem Solving Voice Process Telecalling

As a BPO Telecaller, you will play a vital role in our team by engaging with customers through telecalling in a non-voice process environment. You will be responsible for assisting team leaders, managing calls effectively, and ensuring a high level of customer satisfaction.Key Responsibilities include:- Engaging with customers through telecalling: You will initiate and handle outbound calls, providing information and answering queries.- Supporting team operations: Assist team leaders in managing day-to-day activities and ensuring smooth workflow within the team.- Managing customer inquiries: You will address customer concerns professionally and ensure prompt resolution.Required skills and expectations:- Strong communication skills: Clear and effective spoken communication is essential for engaging with customers.- Team collaboration: You must work well in a team environment, supporting colleagues and contributing to team success.- Basic computer literacy: Familiarity with phone systems and basic computer operations is required.- Ability to follow instructions: You should be able to follow directions from team leaders and management effectively.This is a full-time role, and you will be expected to work from our office located in Guindy, Chennai. Benefits include provided accommodation and meals for your convenience. A positive attitude and a willingness to learn will greatly help you thrive in this position. Ideal candidates will have 0 to 3 years of experience and must have completed at least the 10th grade.

We are seeking a Female Tele Caller to join our team. This role requires a candidate who is enthusiastic about communication and customer interaction. The ideal candidate will be responsible for engaging with potential customers, gathering information, and facilitating sales conversations.Key responsibilities include making outbound calls to potential clients, providing product information, and answering queries to promote our services effectively. You will also assist in managing customer databases, ensuring that all information is up-to-date and accurate. Maintaining a positive attitude and a customer-centric approach during interactions is essential for success in this role.The ideal candidate should possess excellent verbal communication skills and have a friendly demeanor. You should also be able to work well under pressure and demonstrate a willingness to learn about our products and services. Familiarity with basic computer applications will be beneficial, as you will need to document calls and input data into our systems.This is a full-time position based in Fatehgunj, Vadodara, and the job will be performed from the office. A minimum educational qualification of 10th pass is required, and no prior experience is necessary, making this a great opportunity for recent graduates or entry-level candidates looking to start their careers in a customer-focused environment.

As a Telecaller based in Bhubaneswar, you will be responsible for engaging with customers over the phone, presenting products or services, and assisting with inquiries. This is a full-time position suitable for freshers who have completed their 12th grade and are looking to start their career in a dynamic environment.Key Responsibilities:1. Customer Outreach: You will call potential and existing customers to inform them about our offerings and gather their feedback. This involves building rapport and understanding customer needs.2. Product Promotion: You will explain the features and benefits of our products, answering any questions they may have, and persuading them to make a purchase or schedule a follow-up.3. Data Management: You will maintain accurate records of customer interactions, ensuring that all information is logged correctly in our database for future reference.4. Follow-Up Calls: You will conduct follow-up calls with leads and customers to ensure satisfaction and stimulate ongoing interest in our services.Required Skills and Expectations:Candidates must possess strong verbal communication skills to effectively convey information and engage customers. Being friendly and approachable is essential to create a positive customer experience. Basic proficiency in using computers and phone systems is necessary, as is the ability to multitask in a fast-paced environment. A proactive attitude and willingness to learn are key traits we look for in applicants.

International Voice Process - Spancore Technology### Spancore Technology - International Voice Process- Company: Spancore Technology- Location: Gandhipuram, Coimbatore- Job Type: Full-Time, Work from Office- Process: International Voice Process- Skills: Excellent English Communication, Customer Handling, Basic Computer Knowledge- Eligibility: Freshers & Experienced candidates- Shift:day shift- Salary: Salary package + incentivesRecent listings for Spancore Technology describe International Voice Process roles in Coimbatore/Gandhipuram, including full-time positions.

BPO Voice Process ExecutiveCompany: Spancore TechnologyLocation: Coimbatore, Tamil NaduEmployment Type: Full-TimeHandled customer calls and assisted customers with their queries, requests, and concerns. Provided clear information and suitable solutions while maintaining professional communication. Managed customer interactions efficiently, documented call details, followed process guidelines, and worked toward customer satisfaction and productivity targets.Key Responsibilities:Handle inbound and outbound customer calls.Understand customer requirements and provide appropriate assistance.Resolve customer queries and complaints professionally.Maintain accurate customer and call records.Follow company processes and quality standards.Meet daily productivity and performance targets.Escalate complex issues to the appropriate team when required.

Sure - here's a clean recruitment ad you can use for WhatsApp, Instagram, or job portals:BPO Voice Process Hiring AdHIRING NOW - BPO VOICE PROCESS COIMBATORESpancore TechnologyLocation: CoimbatoreProcess: BPO Voice ProcessShift: Day ShiftSalary: 13,000 - 15,000 per monthEligibility- Freshers & Experienced candidates can apply- Good communication skills- Basic English speaking skills- Customer handling skills- Positive attitude and willingness to learn- Basic computer knowledgeSkills Required- Verbal communication- Active listening- Customer service- Problem-solving- Basic computer skills- TeamworkFreshers are welcome! Training/support will be provided.Interested candidates can apply now!You can add the contact number, exact office location, working hours, and interview details to make the ad ready to post.

## BPO Voice Process - Coimbatore Day ShiftJob Description:We are hiring candidates for a BPO Voice Process in Coimbatore with a day-shift schedule. The role involves handling customer calls, understanding customer requirements, resolving queries, providing accurate information, and maintaining a professional customer experience.### Responsibilities- Handle inbound/outbound customer calls.- Understand and resolve customer queries professionally.- Provide accurate information about products/services.- Maintain proper call records and update customer details.- Meet assigned quality and productivity targets.- Follow company policies and communication standards.### Requirements- Good English communication skills.- Basic computer knowledge.- Ability to communicate confidently over the phone.- Freshers and experienced candidates can apply.- Willingness to work in a day shift.Location: Coimbatore, Tamil NaduProcess: Voice Process / Customer SupportShift: Day ShiftExperience: Freshers & ExperiencedEmployment: Full-time

BPO Voice Process - Job DescriptionSpancore Technologies, Coimbatore is looking for enthusiastic and customer-focused candidates for a BPO Voice Process role. The position involves handling customer calls, understanding customer requirements, providing accurate information, resolving queries, and maintaining a positive customer experience.Key Responsibilities:Handle inbound and/or outbound customer calls professionally.Understand customer concerns and provide appropriate solutions.Maintain clear and effective communication with customers.Record customer details and call-related information accurately.Follow company policies, processes, and quality standards.Meet assigned performance and customer-service targets.Escalate complex issues to the appropriate team when required.Requirements:Good communication skills in English.Tamil-speaking candidates may be preferred depending on the process.Basic computer knowledge.Customer-service orientation and a positive attitude.Freshers and experienced candidates can apply, depending on the process requirements.Job Location: CoimbatoreRole: BPO Voice Process / Customer SupportEmployment: Full-time

Responsibilities:1. Make outbound calls to customer for insurance sales.2. Understand customer requirements and answer their queries accordingly.3. Handle customer objections and negotiate effectively.4. Achieve daily and monthly sales targets.5. Maintain accurate customer and sales records

Key Responsibilities:1. Handle incoming and outgoing calls: Manage a high volume of incoming and outgoing calls efficiently and professionally.2. Respond to customer inquiries: Address customer queries and concerns in a timely and helpful manner.3. Process customer orders: Input and process customer orders accurately and promptly.4. Provide customer support: Assist customers with product information, pricing, and resolving issues.5. Maintain customer records: Update and maintain customer information and interactions in the database.6. Follow up with customers: Follow up with customers to ensure their satisfaction and resolve any outstanding issues.Required Skills and Expectations:1. Excellent communication skills: Ability to communicate clearly and effectively with customers.2. Strong typing skills: Proficiency in typing accurately and at a fast pace.3. Customer service orientation: A customer-centric approach with a desire to help and assist customers.4. Attention to detail: Ability to accurately input and update information while maintaining accuracy.5. Problem-solving skills: Capability to resolve customer issues and provide effective solutions.6. Basic computer proficiency: Familiarity with using computer systems and software applications.

We are Urgently Looking for the Post of BPO Associate for the Location of Coimbatore.

- Typing: The primary responsibility of a copy typist is to accurately and efficiently type documents, reports, and other materials using a keyboard. This includes transcribing handwritten notes or audio recordings into written text.- Data Entry: In addition to typing, a copy typist may be required to input data into spreadsheets, databases, or other digital formats. Attention to detail is crucial to ensure accuracy.- Proofreading: Copy typists must review their work for errors in spelling, grammar, punctuation, and formatting. They may be responsible for making corrections and ensuring the final document is error-free.- Time Management: Copy typists need to be able to work efficiently to meet deadlines and manage their time effectively. This may involve prioritizing tasks and multitasking when necessary.- Attention to Detail: Accuracy is key in copy typing, so having a keen eye for detail is essential. Copy typists must pay close attention to the content they are typing to avoid errors.- Computer Skills: Proficiency in using word processing software, spreadsheets, and other digital tools is necessary for a copy typist. Familiarity with data entry and BPO processes is also preferred.- Good Communication: Copy typists may need to communicate with colleagues or supervisors to clarify information or discuss specific requirements. Strong written and verbal communication skills are beneficial for this role.

As a Telecaller, you will engage with customers and assist in providing information related to our services. This role primarily involves making outbound calls and handling inquiries in a non-voice process environment.Key Responsibilities:- Conduct outbound calls to potential clients to provide information about services and assist them with their inquiries. This requires effective communication to ensure clarity and understanding.- Work collaboratively within a team setting, potentially in positions like Team Leader or Assistant Manager, guiding and supporting team members to achieve targets.- Participate in various telecalling operations, ensuring consistency in quality and adherence to protocols.Required Skills:- Ability to communicate clearly and effectively in both spoken and written forms.- Strong listening skills to understand customer needs and address their queries efficiently.- Familiarity with working in a team environment, with the ability to motivate and assist peers when necessary.- Time management and organizational skills are essential to handle multiple calls and tasks effectively.Expectations include a commitment to maintaining a positive attitude, dedication to achieving goals, and the ability to work from the office in Guindy, Chennai. Accommodation and food facilities are available to ensure that team members have their basic needs met while working. This is a full-time position, requiring an individual who has completed at least their 10th standard education, with 0 to 3 years of experience preferred.

Key ResponsibilitiesMake outbound calls to prospective and existing customers to promote products and services.Generate leads and convert inquiries into sales opportunities.Explain product features, benefits, and pricing to customers.Understand customer requirements and recommend suitable solutions.Follow up on leads, inquiries, and quotations to maximize conversions.Maintain accurate records of customer interactions and sales activities in CRM systems.Achieve individual and team sales targets.Handle customer objections professionally and effectively.Coordinate with internal departments to ensure smooth order processing and customer satisfaction.Prepare daily, weekly, and monthly sales reports.

Key ResponsibilitiesMake outbound calls to prospective customers.Handle inbound customer inquiries professionally.Explain products, services, and promotional offers to customers.Generate leads and schedule appointments for the sales team.Maintain accurate records of customer interactions and follow-ups.Achieve daily, weekly, and monthly calling targets.Address customer concerns and escalate issues when necessary.Update customer information in CRM or database systems.Build and maintain strong customer relationships.

Key ResponsibilitiesMake outbound calls to prospective customers and explain company products/services.Handle inbound calls and respond to customer inquiries professionally.Generate and qualify leads through telephonic conversations.Follow up with potential customers and maintain regular communication.Update customer information and call records in the database/CRM.Schedule appointments or meetings for the sales team when required.Resolve customer concerns and escalate issues when necessary.Achieve daily, weekly, and monthly calling targets.