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BPO Executive Jobs

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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Noida Sector 8
Outbound Calling International BPO BPO Sales Outbound Sales Good Communication Skills BPO Lead Generrat
We are looking for result-driven Lead Generation Executive to support our Australian outbound calling process. The ideal candidate should be confident, persuasive, and able to initiate conversations with potential clients to generate high-quality leads for the sales team.
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Fresher hiring for BPO Telecaller

Marvelacts Private Limited

  • 0 - 6 yrs
  • 2.3 Lac/Yr
  • Salt Lake Kolkata
Sales Process Marketing Voice Process Domestic BPO
NEED CALLER EXECUTIVE FOR DOMESTIC PROCESS
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International Sales Executive (3-3 Years)

Recruation Placement Consultancy

  • 3 - 3 yrs
  • 4.8 Lac/Yr
  • Noida Sector 62
Marketing International Marketing Corporate Sales Online Sales Lead Generation Sales Inbound Calls B2B Sales B2c Sales International Sales International BPO Voice Process
Job Description: Karma Staff is a unique company with a mission to revolutionize staffing. Our goal is to educate and train individuals, providing jobs that are personally fulfilling and professionally rewarding, ultimately uplifting the community. We are currently seeking for Sales Specialists to join our team. The ideal candidate will need to be result oriented and have excellent English communication skills. Experience dealing with American Clients is a must. We take pride in exceeding expectations with our level of service, and it starts from a wonderful experience over the phone. Responsibilities: Scheduling appointments over the phone Making outbound sales calls and cold calling Lead Generation with B2B and B2C Maintaining accurate records of customer interactions and transactions Maintain communication with various parties over the phone or by email Following any given scripts, if any, when handling different topics Identifying customers
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  • 0 - 6 yrs
  • 2.8 Lac/Yr
  • Noida Sector 63
Sales Tele Counselor Tele Caller B2c Sales Outbound Calling Inside Sales Voice Process Domestic BPO
Required SkillsExcellent communication and negotiation skills.Strong convincing and presentation abilities.Ability to work under pressure and achieve targets.Good interpersonal and customer handling skills.Basic computer knowledge and MS Office skills.Self-motivated and positive attitude.
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  • 1 - 2 yrs
  • 1.8 Lac/Yr
  • Andheri East Mumbai
Domestic BPO Lead Generation Marketing Outbound Calling Good Communication Skills Educational Sales
*Company name* - *STAR HEALTH INSURANCE**Website* - https://www.starhealth.in/_*Hiring for the process of Insurance dept* *Candidate must know Basic English plus Hindi & Marathi**Experience* - Min 6 months to 1 Year into any sales profile.*Salary range* - Upto 4 LPA max (Depends on your last salary and documents of your previous company)Working days - 6 days working - 1 weekoffWorking time - 9.30 AM - 6.30 PMPositive and Supportive environmentWalk in timings - 11 am - 4 pm.pls contact 9987846056
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  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Saheed Nagar Bhubaneswar
Customer Support International Call Center International BPO Cold Calling BPO Non Voice BPO Sales
We are looking for a Customer Support Executive to join our teamat Empire Recruitment Solutions. This role involves managing essentialdata processes, ensuring accuracy, and providing administrative support.
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Kolkata
Outbound Calling Domestic BPO Voice Support Calling Cold Calling
We are looking for a female Telecaller to join our team in Kolkata. This full-time position is suitable for candidates with little or no experience. Your main role will involve communicating with customers over the phone to provide information and support.Key Responsibilities:1. **Customer Outreach**: Make calls to potential clients to inform them about our products and services, ensuring you understand their needs and address their questions.2. **Data Management**: Maintain accurate records of calls made and gather feedback from clients to help improve our offerings.3. **Follow-Up Calls**: Reach out to previous customers to encourage repeat business, build relationships, and gather insights on their experiences.4. **Sales Support**: Assist the sales team by providing leads and information about customer interests, helping to drive new business.5. **Problem Solving**: Address any customer inquiries or complaints professionally and provide suitable solutions to enhance customer satisfaction.Required Skills and Expectations:Candidates should have strong communication skills in English and Hindi or Bengali. A pleasant phone manner is essential, as you will represent the company to customers. Basic computer skills are necessary for data entry and call tracking. Being a quick learner and having the ability to work in a team is important. Reliability and a positive attitude towards work are also essential for success in this role.
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  • 1 - 3 yrs
  • Delhi
Financial Inclusion b2b Marketing
We are looking for a dedicated BPO Telecaller to join our team in Delhi. The ideal candidate will have 1 to 3 years of experience and should have completed their 12th grade. This is a full-time position based in the office, specifically seeking female candidates. **Key Responsibilities:**- **Making Calls**: You will be responsible for making outbound calls to potential customers, promoting our services and offerings.- **Customer Interaction**: Engage with customers professionally, answering their inquiries and addressing concerns to enhance their experience with our company.- **Lead Generation**: Identify and qualify leads from the calls made, ensuring accurate information is collected for further processing.- **Data Entry**: Maintain records of calls and customer interactions in our database, ensuring all information is updated and precise.- **Meeting Targets**: Work towards achieving daily and monthly call quotas and sales targets, contributing to the overall success of the team.**Required Skills and Expectations:**- **Communication Skills**: You must have excellent verbal communication skills to convey information clearly and effectively.- **Listening Skills**: Active listening is crucial to fully understand customer needs and provide appropriate solutions.- **Persuasion and Negotiation**: Ability to influence customers positively and handle objections, guiding them towards making decisions.- **Basic Computer Knowledge**: Familiarity with MS Office and basic computer operations is necessary for data entry and reporting.- **Team Player**: You should be able to work collaboratively with your teammates to achieve common goals. - **Customer-Oriented Mindset**: A strong focus on customer satisfaction and willingness to go the extra mile to ensure a positive experience.
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  • 1 - 7 yrs
  • Patna
Motivating Skill Outbound Calling Domestic BPO
We are looking for a motivated and friendly Tellecaller to join our team in Patna. This part-time position is open to males who have 1 to 7 years of experience. Ideal candidates should have completed their 12th grade.Key Responsibilities:1. **Making Calls**: Reach out to potential customers to introduce and explain our services or products, ensuring a clear understanding of what we offer.2. **Handling Queries**: Answer customer questions and concerns effectively, providing accurate information to help them make informed decisions.3. **Maintaining Records**: Keep detailed logs of calls made and customer interactions to ensure smooth follow-up and transparency in communication.4. **Meeting Targets**: Strive to achieve monthly targets set for call volume and sales, demonstrating commitment to driving company success.5. **Feedback Collection**: Gather customer feedback to help improve services and address client needs more effectively.Required Skills and Expectations:Candidates should have excellent verbal communication skills, with a clear and pleasant speaking voice. They must be able to build rapport with customers and handle rejection gracefully. Strong organizational skills are essential for maintaining accurate records. A basic understanding of sales techniques will be beneficial. The ideal candidate should also be punctual, reliable, and able to work in a team environment, as well as independently. A positive attitude and a willingness to learn will go a long way in this role.
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  • 0 - 2 yrs
  • Salt Lake Kolkata
Fluent English Communication Basic Computer Knowledge Inbound Calls BPO Voice Domestic BPO Good Communication Skills
We are looking for a dedicated Customer Support Executive to join our team in Salt Lake, Kolkata. This full-time role is ideal for individuals with 0 to 2 years of experience and a minimum education of 12th pass. As a Customer Support Executive, you will be the first point of contact for our customers, helping them resolve issues and answer their queries. Your role is vital in ensuring customer satisfaction and building a positive relationship with our clients.Key Responsibilities:1. **Respond to Customer Inquiries**: Assist customers by answering their questions through phone, email, or chat. You must provide clear, helpful responses to enhance their experience.2. **Issue Resolution**: Identify and solve customer issues promptly. This may involve troubleshooting problems or escalating matters to the appropriate teams, ensuring a smooth resolution process.3. **Record Keeping**: Maintain accurate records of customer interactions and transactions. This helps in tracking issues and improving our services over time.4. **Feedback Collection**: Gather customer feedback on products and services. Sharing insights with the team will contribute to better service and product improvements.5. **Team Collaboration**: Work closely with team members and other departments to address customer needs effectively. Good communication will foster cooperation and enhance overall performance.Required Skills and Expectations:We expect you to have excellent communication skills, both written and verbal, and be able to explain complex information clearly. A strong problem-solving attitude and a friendly demeanor are essential. You should be patient and empathetic, capable of handling challenging situations calmly. Familiarity with computer systems and the ability to learn new software quickly are also important. Drop facilities will be provided during odd shifts. Contact HR Ankita or DM resume.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Noida Sector 58
Outbound Calling Marketing Sales Process Voice Process Domestic BPO BPO Sales Call Center Corporate Marketing Telesales
A telecaller drives sales and resolves customer queries over the phone. They reach out to prospects to pitch products, answer inbound support calls, and schedule follow-ups. Ideal candidates possess excellent verbal communication, persuasion skills, and resilience.
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  • 1 - 3 yrs
  • 1.0 Lac/Yr
  • Rajkot
Outbound Calling Lead Generation Negotiation Skills Convincing Power BPO Sales
We are looking for a motivated and passionate Tele Marketing Executive to join our team in Rajkot. The ideal candidate will have 1 to 3 years of experience in telemarketing and will be responsible for promoting our products and services to potential customers.Key responsibilities include:- **Making Outbound Calls**: You will conduct calls to potential clients, introducing them to our offerings while maintaining a friendly and professional demeanor.- **Product Promotion**: Your role involves explaining the features and benefits of our products clearly, helping customers understand how they can meet their needs.- **Lead Generation**: You will identify and qualify leads based on customer responses, ensuring we connect with those who show interest in our services.- **Customer Follow-Up**: You are expected to follow up with potential customers to answer queries and encourage them to make a purchase or schedule a meeting.- **Data Management**: Maintaining accurate records of calls and customer interactions in our database will be crucial for tracking performance and follow-ups.To be successful in this role, you should possess excellent communication and interpersonal skills, allowing you to build rapport with customers easily. A strong sense of persuasion and the ability to handle rejection are essential. You should be computer literate and comfortable using telemarketing software. Flexibility and a positive attitude will set you apart in this part-time office position. A graduate degree is required.
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  • 0 - 6 yrs
  • Kodambakkam Chennai
Microsoft Excel Voice Process Outbound Calling Marketing Communication Domestic BPO Negotiation Skills Motivating Skill BPO Non Voice BPO Sales Outbound Sales Voice Support Calling BPO Call Center Telemarketing Cold Calling Inbound International BPO BPO Tele Marketing Telesales Tele Sales Typing Skills
*WE ARE HIRING -Business Development Executive* spot offer !!! Location: Kodambakkam Qualification: 12th / Any Degree Language: Tamil & Basic English Freshers can apply Good communication skills required Day shift job Immediate joining Interested candidates DM or Call: 9094740652*Walk - in* 35/36 station border road, kodambakkam, chennai - 24*Refer your friends* Any friends or contacts who are looking for a job opportunity, kindly refer them
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Banquet Manager in Canada Under PR Visa

World Overseas services LLP

  • 2 - 8 yrs
  • 40.0 Lac/Yr
  • Canada
Banquet Operations Banquet Sales Manager Banquet Captain Banquet Executive Credit Operations BPO Operations Banking Operations Assistant Banquet Manager Banquet Manager
Scheduling reservations.Operating the facilities profitably.Planning well so each event runs smoothly.Checking all bills are paid on time.Managing your food and beverage team.Briefing staff and checking the room set-up before the event.
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Chennai
Voice Process Domestic BPO
1. Outbound calling to customer overdue account2. Negotiate payment plans and follow-up on commitments.3. Update customer details and payment status.4. Handle customer queriers and disputes professionally.5. Ensure compliance with company policies and legal guidelines.6. Co-Ordinate with clients and escalate complex cases.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Gurgaon
Domestic BPO Outbound Calling Inside Sales
Company: HT Media Ltd.Job Role: Tele Sales ExecutiveLocation: Sector 18 GurgaonSalary: 25,000 In-HandJob RequirementsMinimum 6 months of experience in telesales/customer callingCandidate must have fluent English communication skillsGraduation (UG candidates can apply)Age Criteria: Up to 30 yearsJob ResponsibilitiesHandle customer calls and explain company servicesGenerate leads and close sales over callsMaintain client relationships and follow-upsAchieve monthly sales targetsUpdate customer details and reportsInterview ProcessTotal 2 Interview RoundsContact DetailsHR Name: Riya HR
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  • Fresher
  • 1.5 Lac/Yr
  • Bangalore
BPO
As a BPO Executive, you will play a key role in supporting customer inquiries and assisting with various tasks from the comfort of your home. This part-time position is ideal for freshers looking to start their career in the business process outsourcing industry.**Key Responsibilities:**- **Customer Support:** Respond to customer queries via phone, chat, or email, providing accurate information and resolving issues effectively.- **Data Entry:** Enter and update customer information in the company's system, ensuring data accuracy and confidentiality.- **Process Improvement:** Identify areas for enhancing service delivery and share suggestions to improve customer experience.- **Team Collaboration:** Work closely with team members and supervisors to meet customer needs and contribute to team goals.- **Reporting:** Prepare basic reports on customer interactions and feedback, helping the management understand service quality and areas of improvement.**Required Skills and Expectations:**- Candidates should have completed at least their 10th grade education. - Strong communication skills, both written and verbal, are essential for effectively interacting with customers.- Basic computer skills, including familiarity with MS Office and other software, will aid in data entry and reporting tasks.- A proactive and positive attitude is crucial, as you will be expected to handle customer issues with patience and professionalism.- Ability to work independently and manage time efficiently is important in a work-from-home setting, especially in a part-time role.
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Looking For Voice Process Executive

Coregenic Softwares Pvt Ltd

  • 1 - 4 yrs
  • 4.0 Lac/Yr
  • Noida
Outbound Calling International BPO BPO Voice Inbound Calling Voice Support Basic Computer Skills Voice Process BPO Sales
We are hiring Customer Support Executives for an International Voice Process (US). Candidates with excellent English communication skills can apply
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  • 0 - 6 yrs
  • 3.8 Lac/Yr
  • Patna
Outbound Calling Domestic BPO
We are looking for a motivated Telecaller to join our team in Patna. The ideal candidate should have good communication skills and a passion for providing excellent customer service, whether you are a fresh graduate or have some experience in telecalling.Key Responsibilities include:1. **Making Calls:** Reach out to potential customers to present our products and services.2. **Customer Engagement:** Engage customers in conversation to understand their needs and answer any questions they may have.3. **Lead Generation:** Identify and qualify potential leads through effective communication.4. **Follow-Up:** Maintain contact with leads and current customers to ensure satisfaction and address any issues.5. **Record Keeping:** Accurately update customer information and call details in our database.Required Skills and Expectations:Candidates should have strong verbal communication skills, a friendly attitude, and the ability to listen actively. A basic understanding of computer systems and data entry is essential. A proactive approach to learning about the products and services offered will be beneficial. Being organized and self-motivated will help you succeed in a fast-paced environment. You should also be able to deal with rejection positively and remain persistent in reaching out to potential customers. Flexibility in working hours may be required.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Chennai
Domestic BPO Outbound Calling Voice Process Inside Sales Online Sales BPO Sales Calling Telesales
We are looking for a Customer Support/Telesales Executive to join our team in Chennai /Hyderabad/Kochi for one of the leading Matrimony Site(Company) .This is full-time role is ideal for individuals with little to no experience, allowing them to grow in a dynamic sales environment. As a Telesales Executive, you will engage with potential customers over the phone to promote our products and services.**Key Responsibilities:**- **Contact Potential Customers:** Reach out to leads through phone calls to introduce our offerings, ensuring they understand the benefits of what we provide.- **Maintain Customer Relationships:** Build rapport with clients and address their inquiries or concerns, fostering a positive connection to encourage sales.- **Achieve Sales Targets:** Work towards hitting monthly and quarterly sales goals, demonstrating initiative and commitment in your role.- **Document Interactions:** Keep accurate records of customer interactions and sales, which helps in tracking performance and improving techniques.- **Collaborate with Team Members:** Work closely with other sales team members to share insights and strategies for improving sales effectiveness.**Required Skills and Expectations:**- Strong communication skills are essential for effectively conveying information and persuading customers.- Good listening skills help in understanding customer needs and responding appropriately.- Basic computer skills are necessary for managing records and using sales software.- A positive attitude and enthusiasm for sales are crucial for maintaining motivation and engaging with clients.- Candidates should have completed at least the 12th grade. This position offers a great opportunity to develop your career in sales while working in a supportive and energetic environment.
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  • 3 - 3 yrs
  • 3.5 Lac/Yr
  • Dehradun
Marketing International Marketing Corporate Sales Online Sales Lead Generation Sales Inbound Calls B2B Sales B2c Sales International Sales International BPO Voice Process
We are looking for an International Sales Executive to join our team in Dehradun. The ideal candidate will have at least three years of experience in international sales and a strong understanding of global market dynamics.**Key Responsibilities:**- **Develop International Sales Strategies:** Create and implement effective sales plans aimed at expanding our presence in international markets, ensuring alignment with overall business goals.- **Build Client Relationships:** Establish and maintain strong relationships with international clients by understanding their needs and providing excellent customer service.- **Market Research:** Conduct thorough research to identify new market opportunities and trends, helping to inform sales strategies and product offerings.- **Collaborate with Internal Teams:** Work closely with marketing, product development, and logistics teams to ensure a coordinated approach to sales and fulfillment.- **Meet Sales Targets:** Achieve or exceed sales targets by actively pursuing leads, negotiating contracts, and closing sales with international clients.- **Prepare Sales Reports:** Create regular reports on sales performance, market trends, and customer feedback to help inform future strategies.**Required Skills and Expectations:**The candidate must possess strong communication and negotiation skills, with the ability to engage and influence clients from diverse cultures. Proficiency in English is essential, and knowledge of additional languages is a plus. A good understanding of international trade regulations and market conditions is important. The successful applicant should be proactive, self-motivated, and able to work independently while contributing to a team environment. Strong analytical skills and familiarity with CRM software will also be beneficial.
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Ganeshguri Guwahati
Cold Calling Telecommunication Outbound Calling Voice Process Tele Marketing BPO Sales Call Center
We are looking for a dedicated Telecalling Executive to join our team in Ganeshguri, Guwahati. This entry-level position is ideal for individuals with a passion for communication and customer service.As a Telecalling Executive, your main responsibilities will include making outgoing calls to potential customers, explaining our products or services clearly, and addressing any questions or concerns they may have. You will also be responsible for maintaining accurate records of calls, gathering feedback, and identifying sales opportunities. Building positive relationships with customers is essential, as you will be representing our brand and striving to enhance customer satisfaction.To succeed in this role, you should possess strong verbal communication skills and an engaging phone presence. Basic computer skills are necessary for data entry and record-keeping. A motivated attitude, along with the ability to handle rejection and maintain professionalism, is crucial. Candidates should have completed their 12th-grade education and are encouraged to apply even if they have little to no prior experience. A willingness to learn and adapt in a fast-paced environment will help you thrive as a Telecalling Executive. If you enjoy interacting with people and are eager to develop your career in a supportive setting, this could be the right opportunity for you.
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  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Ganeshguri Guwahati
Cold Calling Telecommunication Outbound Calling Voice Process BPO Sales Call Center BPO Call Center
We are looking for a motivated Telecalling Executive to join our team in Ganeshguri, Guwahati. This role is ideal for recent school graduates who are eager to start their career in customer communication and support. As a Telecalling Executive, your main responsibilities will include:- **Making Outbound Calls**: You will reach out to potential customers to promote our products or services, providing them with information and addressing their queries.- **Customer Engagement**: You will engage with customers over the phone, building rapport and ensuring a positive experience to encourage further interest and sales.- **Data Entry and Reporting**: After each call, you will accurately record customer interactions and update our database with relevant information to track leads and customer feedback.- **Follow-Up Calls**: You will perform follow-up calls to ensure customer satisfaction and to inform them about new products, services, or promotions.For this role, we expect candidates to have good communication skills to clearly convey information. Basic computer skills are required for data entry tasks. We value enthusiasm and a willingness to learn, so even if you have little to no experience, your motivation will be an asset. A high school education is required, and you should be comfortable working in an office environment. We appreciate a positive attitude and the ability to work as part of a team, which will help you succeed in this position.
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Telecaller Fresher

Go Star Aviation

  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Ganeshguri Guwahati
Telecommunication Marketing Communication KPO Domestic BPO Voice Process Presentation Skills International BPO Tele Sales Communication Skills Microsoft Excel Motivating Skill Phone Banking Outbound Calling Lead Generation Cold Calling Negotiation Presentable Telesales Inbound Negotiation Skills Convincing Power BPO Non Voice Outbound Sales BPO Sales English Voice Support Calling BPO Call Center Computer Skills Telemarketing Tele Marketing
We are looking for a dedicated Tele Caller to join our team in Ganeshguri, Guwahati. This entry-level role is perfect for individuals eager to start their career in customer service or sales. As a Tele Caller, your primary responsibility will be to make outbound calls to potential customers. You will introduce our products or services and gather information about customer needs. You will also handle customer inquiries, provide information, and encourage interest in our offerings. Developing and maintaining a good relationship with customers will be key to achieving your goals. To succeed in this role, you should possess strong verbal communication skills to explain products clearly and listen effectively to customer needs. You should be comfortable using a computer and basic software for logging calls and tracking customer interactions. A friendly demeanor and a positive attitude will help you engage with customers and create a pleasant calling experience. A high school diploma is required, and previous experience is not necessary; however, enthusiasm and a willingness to learn are essential. You should be able to work in a team and adapt to change quickly. Strong organizational skills will help you manage your tasks efficiently. If you are motivated and enjoy talking to people, this role is a great opportunity to grow your skills and advance in a supportive environment.
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Thousand Lights Chennai
Domestic BPO Voice Process
1. Outbound calling to customer overdue account2. Negotiate payment plans and follow-up on commitments.3. Update customer details and payment status.4. Handle customer queriers and disputes professionally.5. Ensure compliance with company policies and legal guidelines.6. Co-Ordinate with clients and escalate complex cases.
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  • 0 - 6 yrs
  • 3.0 Lac/Yr
  • Kodambakkam Chennai
Outbound Calling Domestic BPO Inbound Negotiation Skills Convincing Power Cold Calling BPO Non Voice
Any Graduate / 12th Pass0-2 years experience (Freshers can apply)Good communication skills (Tamil & English mandatory)Basic computer knowledge (MS Excel, CRM entry)Strong convincing and negotiation skills
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  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • Bhubaneswar
Customer Support International Call Center Voice Process Domestic BPO Outbound Calling Cold Calling International BPO
As a Call Center Executive, you will be the first point of contact for our customers. Your role is crucial in ensuring customer satisfaction and resolving queries effectively.**Key Responsibilities:**- **Customer Support:** Handle incoming calls from customers, providing them with accurate information and assistance regarding our products or services.- **Issue Resolution:** Address customer complaints or issues, ensuring effective solutions are provided in a timely manner while maintaining professionalism.- **Follow-up Calls:** Conduct follow-up calls to ensure customer issues are resolved and to gather feedback on their experience with our services.- **Record Keeping:** Maintain accurate logs of customer interactions and update databases with relevant information to track inquiries and resolutions.- **Team Collaboration:** Work closely with team members to share information and assist each other in resolving customer queries effectively.**Required Skills and Expectations:**- **Communication Skills:** You must possess strong verbal communication skills to clearly convey information and understand customer needs.- **Listening Skills:** An ability to listen actively and empathize with customers is essential for identifying their concerns and providing appropriate solutions.- **Problem-Solving Skills:** You should be able to think critically to resolve issues that customers may face and to suggest suitable alternatives.- **Basic Computer Skills:** Familiarity with basic computer applications and the ability to navigate through systems to access information quickly is important.- **Positive Attitude:** A friendly and positive demeanor is essential, along with a willingness to learn and adapt in a fast-paced environment.
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12th Pass Freshers For Telecaller

Empire Recruitment Solutions

  • 0 - 4 yrs
  • 1.8 Lac/Yr
  • Bhubaneswar
Outbound Calling Domestic BPO Motivating Skill Convincing Power
We are looking for a dedicated Tele Caller to join our team in Bhubaneswar. This is a full-time position, and freshers as well as candidates with up to 4 years of experience are welcome to apply. A minimum educational requirement is 12th pass.**Key Responsibilities:**- **Making Calls:** You will be responsible for making outgoing calls to potential customers to promote our products or services, ensuring clarity in communication and professionalism.- **Customer Engagement:** Engage with customers by addressing their queries and providing information that meets their needs, helping to build a positive rapport.- **Data Entry:** Accurately record customer interactions and feedback in our database to help maintain accurate records for future reference.- **Meeting Targets:** Work towards achieving daily and monthly call targets set by the management, contributing to the overall sales goals of the team.- **Follow-Up:** Conduct follow-ups with potential customers to encourage them to make a purchase or inquire further about our offerings.**Required Skills and Expectations:**- Strong communication skills, both verbal and written, are essential for effective interaction with customers.- A friendly and confident attitude, along with active listening skills, to understand customer needs and respond appropriately.- Basic computer skills for data entry and using communication tools effectively.- Ability to work in a team environment while also being self-motivated to meet individual goals.- Time management skills to handle multiple calls and follow-ups efficiently while adhering to set targets.
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Fresher hiring for Call Center Executive

Empire Recruitment Solutions

  • 0 - 4 yrs
  • 2.3 Lac/Yr
  • Bhubaneswar
Customer Support Outbound Calling Domestic BPO International Call Center Voice Process International BPO Cold Calling
As a Call Center Agent in Bhubaneswar, you will be responsible for assisting customers and addressing their inquiries effectively. Your role is crucial in ensuring that customers have a positive experience with our services.**Key Responsibilities:**- **Customer Support:** Engage with customers over the phone to assist with their questions or concerns related to our products and services.- **Issue Resolution:** Identify and troubleshoot customer problems, providing appropriate solutions to ensure their satisfaction.- **Data Entry:** Accurately record customer interactions and transactions in our database for future reference and quality assurance.- **Follow-Up Calls:** Conduct follow-up calls to ensure that customer issues have been resolved and gauge customer satisfaction.- **Product Knowledge:** Maintain an in-depth understanding of our products and services to provide accurate information to customers.- **Feedback Collection:** Gather customer feedback and suggestions to help improve our services.To succeed in this role, candidates are expected to have strong communication skills and be able to articulate information clearly and effectively. You should possess good listening skills, with an ability to empathize with customers. A strong desire to assist and solve problems is essential. Basic computer skills, including familiarity with data entry and Microsoft Office, are also required. Being patient, able to handle stressful situations calmly, and having a positive attitude will greatly contribute to your success as a Call Center Agent.
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Frequently Asked Question

Q1. What is BPO Executive?

Business Process Outsourcing is called BPO in short. They have to handle important tasks like calling customers, meeting customer needs, administrative work, providing technical support, etc. They communicate with sellers and attend to their queries.

Q2. What is the job role of BPO Executive?

The Job of a BPO Executive is to handle outsourced incoming and outgoing customer calls on behalf of businesses. Handles all voice and non-voice processes in BPOs and call centers. Most often, the jobs are offsite and relate to customer care, finance, billing, accounting, and data processing.

Q3. Is BPO Executive is a good job?

BPO Executive is a very popular career option in India. It provides job opportunities to people with different skill sets and educational backgrounds. BPO executives enjoy flexible working hours, career development, and exposure to international clients.

Q4. What is the highest salary in BPO Executive?

Salary of BPO executive depends on skill and experience. In the initial phase, you get around 2-3 lakh annually, which increases depending on experience. BPO executives can earn up to 50 lakh annually. It is important to continuously learn and enhance your skills to maximize earnings.