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BPO Executive Jobs

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  • Fresher
  • 3.5 Lac/Yr
  • Dehradun
Outbound Calling BPO Operations Customer Care BPO Non Voice
We are looking for a BPO Executive to join our team in Dehradun. This is a part-time position suitable for freshers who have completed their 12th grade. As a BPO Executive, you will play a vital role in delivering excellent service to our customers.**Key Responsibilities:**- **Customer Service Support:** Assist customers by addressing their inquiries and resolving issues in a timely manner, ensuring a positive experience.- **Call Management:** Handle inbound and outbound calls, providing information about products and services while documenting important customer details.- **Data Entry:** Enter and maintain accurate customer information in our database to ensure up-to-date records and assist in operational efficiency.- **Follow-Up Communications:** Conduct follow-up calls with customers to ensure their satisfaction and gather feedback on services provided.- **Team Collaboration:** Work closely with team members to achieve goals and share insights that can enhance service delivery.**Required Skills and Expectations:**- **Communication Skills:** Clear verbal and written communication skills are essential for interacting with customers and team members effectively.- **Basic Computer Knowledge:** Familiarity with computer applications and data entry systems is required to manage information accurately.- **Problem-Solving Ability:** Must possess a proactive approach to identify issues and provide effective solutions.- **Adaptability:** The ability to work in a fast-paced environment and handle multiple tasks as needed is important.- **Team Player:** Willingness to collaborate and support colleagues in achieving team objectives is expected. If you are eager to learn and grow in a dynamic environment, we encourage you to apply for this role.
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  • 0 - 5 yrs
  • 2.5 Lac/Yr
  • Kolkata
Good English Speaking Good Communication Skills Night Shift Basic Excel Outbound Calling International BPO Voice Process
We are looking for an enthusiastic International BPO Executive to join our team in Kolkata. This position is ideal for candidates with a passion for customer service and communication, whether you are an experienced professional or a fresh graduate.**Key Responsibilities:**- **Customer Support:** Provide excellent support to international customers through phone, email, or chat, ensuring their inquiries are addressed promptly and accurately.- **Problem-Solving:** Assist customers in resolving issues by understanding their needs and providing effective solutions, helping to enhance their overall experience.- **Data Entry:** Accurately input and maintain customer information in the system, ensuring that records are kept up-to-date and secure.- **Feedback Collection:** Gather customer feedback regarding products and services, which helps improve service quality and customer satisfaction.- **Collaboration:** Work closely with other team members and departments to share information and support overall business objectives.**Required Skills and Expectations:**Candidates should possess strong verbal and written communication skills in English, as this role involves interacting with international clients. A professional demeanor and a friendly attitude are essential for delivering high-quality customer service. Familiarity with basic computer applications and typing skills is necessary. We appreciate candidates with strong problem-solving skills, a willingness to learn, and the ability to work well in a team environment. Since this position is office-based, we expect reliability and commitment to regular work hours. Whether you are just starting your career or have some experience, we invite you to apply and grow with us.
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Hiring Freshers || BPO Executive

Stafflease Solution Services

  • Fresher
  • 1.0 Lac/Yr
  • Female
  • Meerut
Business Process Outsourcing BPO Voice Good Communication Skills Good Communication BPO
One of our reputed client in urgent requirement of BPO Executives (International UK Process Female Fresher) for Meerut location.Only Freshers females are required.Strong verbal communication in English is essential part to perform this job role as well as must be a good listener.Monthly Net Take Home Salary - 8000 per monthTimings - 1:00 P.M to 07:00 P.MWORKING DAYS - ONLY 05 DAYS WORKING (SATURDAY & SUNDAY WEEKLY OFF).SO WHAT ARE YOU WAITING FOR GRAP THIS AWESOME OPPORTUNITY IF YOU HAVE GOOD COMMUNICATION SKILLS IN ENGLISH AND WANT 5 DAYS WORKING WITH SMART SALARY TO BOOST YOUR PROFESSIONAL CAREER UP.......APPLY FAST VACANCIES ARE FILLING FAST..........WATSAPP YOUR UPDATED C.V IMMEDIATELY.
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Bhopal
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling BPO Non Voice BPO Sales Call Center Inbound Calling Telesales
We are seeking a dedicated BPO Telecaller to join our team in Bhopal. This full-time position is suitable for candidates with 0 to 2 years of experience. As a Telecaller, you will be responsible for engaging with customers and addressing their needs through effective communication.Key Responsibilities:1. **Customer Interaction:** You will make outbound calls to potential and existing customers, ensuring a friendly and professional approach at all times.2. **Information Gathering:** Gather relevant information from customers to understand their needs and provide accurate responses, thereby improving customer satisfaction.3. **Data Management:** Maintain and update customer records in our database accurately, ensuring all information is current and correct.4. **Problem Solving:** Address customer inquiries and issues with promptness and efficiency, offering appropriate solutions to enhance the customer experience.5. **Sales Support:** Assist in promoting products and services, effectively communicating their benefits to encourage customer interest and drive sales.Required Skills and Expectations:Candidates must possess excellent verbal communication skills and a positive attitude. A strong ability to listen and empathize with customers is essential. Basic computer skills are necessary to manage data and communication tools. We expect individuals to be self-motivated, able to work in a team, and contribute to achieving set targets while maintaining a high level of professionalism. A 12th grade education is required for this position.
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Telecaller Fresher (Female)

D Finkkard Hub Pvt. Ltd.

  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Tagore Garden Delhi
Presentation Skills Calling English Telesales Tele Sales Telemarketing Cold Calling Domestic BPO Voice Process Outbound Calling
Title: Telecaller Location: tagore garden Employment: full timeResponsibilitiesMake outbound calls to prospects; handle inbound queries.Pitch products/services, qualify leads, and schedule demos/appointments.Follow call scripts, compliance, and quality standards.Gather customer feedback and report trends to the team.Requirements0-2 years of telecalling or customer service experience.Strong spoken English and [local language], clear telephone etiquette.Persuasive communication, active listening, and objection handling.Target-driven, resilient, and comfortable with repetitive tasks.Willing to work [shift hours/weekends] as needed.KPIsCalls per day, connection rate, qualified leads, conversion rate.Attendance/adherence, QA score, and customer satisfaction.CompensationBase salary plus performance incentives;
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  • 0 - 3 yrs
  • Ashram Road Ahmedabad
Sales Business Development Executive BDE Outbound Calls Call Processing Sales Process BPO Sales Educational Sales
Business Development ExecutiveCompany: Kids Age National NewspaperLocation: Ashram Road, Ahmedabad (On-site)Job Type: Full-timeAbout UsKids Age National Newspaper is India's leading children's educational newspaper, reaching thousands of schools across the country. Through engaging stories, puzzles, activities, and innovative learning content, we make education enjoyable for students. Our achievements include recognition in the Limca Book of Records, India Book of Records, Asia Book of Records, and India's Best Education Sector Magazine Award.Job SummaryWe are looking for a dynamic and result-oriented Business Development Executive to expand our presence across schools and educational institutions. The ideal candidate should be passionate about sales, relationship building, and achieving business targets.Key Responsibilities* Identify and generate new business opportunities with schools and educational institutions.* Build and maintain strong relationships with principals, teachers, and decision-makers.* Conduct client meetings, presentations, and product demonstrations.* Follow up on leads and convert prospects into customers.* Achieve monthly sales targets and business objectives.* Maintain accurate records of leads, sales activities, and customer interactions.* Coordinate with internal teams to ensure smooth onboarding and customer satisfaction.* Provide regular reports on sales performance and market feedback.Requirements* Bachelor's degree in Business, Marketing, or a related field (preferred).
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  • 0 - 6 yrs
  • 7.5 Lac/Yr
  • Mumbai
BPO Outbound Calling Customer Care International BPO BPO Voice International Voice
We are looking for an enthusiastic International BPO Executive to join our team in Mumbai. This role is ideal for individuals with a passion for customer service and communication. **Key Responsibilities:**- **Customer Support:** Provide excellent support to international clients through phone, email, or chat, ensuring satisfaction and timely resolution of queries.- **Issue Resolution:** Identify customer issues and provide suitable solutions or escalate them to the appropriate department when necessary, ensuring a smooth customer experience.- **Database Management:** Maintain accurate records of customer interactions and transactions in our system, which helps in tracking issues and improving service quality.- **Product Knowledge:** Stay updated on our products and services to provide accurate information and responses to customer inquiries.- **Feedback Collection:** Gather and report customer feedback to help improve our products or services, contributing to overall business growth.- **Team Collaboration:** Work closely with team members and management to achieve performance targets and share best practices.**Required Skills and Expectations:**- Strong verbal and written communication skills in English to effectively engage with international clients.- Ability to solve problems quickly and efficiently while remaining calm under pressure.- Basic computer skills and familiarity with customer support software are necessary.- A positive attitude and willingness to learn are essential traits for success in this role.- Candidates from various educational backgrounds are welcome, but a minimum of 12th grade is required. Experience in customer service is a plus but not mandatory.
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Coimbatore
Customer Support Customer Care Voice Process Domestic BPO Good Communication Skills
As a BPO Customer Support Executive, you will play a vital role in ensuring customer satisfaction and addressing their needs. You will be based in Coimbatore and work full time in the office. This role is ideal for candidates with 0 to 2 years of experience and offers opportunities for growth and learning.**Key Responsibilities:**- **Responding to Customer Queries:** Address customer questions and concerns via phone, email, or chat, ensuring that all interactions are handled with professionalism and empathy.- **Problem-Solving:** Identify and resolve customer issues by listening carefully and providing appropriate solutions, while ensuring a smooth customer experience.- **Documentation:** Maintain accurate records of customer interactions and transactions in the system for future reference and to help improve services.- **Feedback Collection:** Gather customer feedback after interactions to identify areas for improvement and communicate these insights to management.- **Product Knowledge:** Stay updated on the companys products and services to provide accurate information and support to customers.**Required Skills and Expectations:**- Strong communication skills, both verbal and written, to convey information effectively to customers.- A basic understanding of customer service principles and a positive attitude toward helping others.- Ability to handle challenging situations calmly and professionally.- Proficiency in using computers and customer management software.- A strong willingness to learn and adapt in a fast-paced environment.- Educational qualifications should include any degree such as B.A, B.C.A, B.B.A, B.Com, B.Sc, B.E, or relevant diplomas.
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Telesales Executive - Full Time

B.S.N. Infotech Pvt. Ltd.

  • 0 - 6 yrs
  • 4.3 Lac/Yr
  • Delhi
Domestic BPO Voice Process
We are looking for a motivated Telesales Executive to join our team in Delhi. This is a full-time position based in the office, ideal for individuals with little to no experience as well as those with up to six years of experience.**Key Responsibilities:**- **Making Calls:** You will call potential customers to pitch our products or services. This involves being persuasive and engaging to capture their interest.- **Understanding Customer Needs:** It is essential to listen carefully to what customers say. Understanding their needs will help you tailor your approach and promote the right solutions.- **Managing Leads:** You will maintain and update a record of customer interactions. Keeping accurate records helps in following up with potential clients effectively.- **Close Sales:** You will aim to convert leads into sales by addressing any customer queries and providing information clearly, facilitating the decision-making process.- **Provide Excellent Customer Service:** Assisting customers with their inquiries and ensuring a positive experience is crucial for building relationships and loyalty.**Required Skills and Expectations:**Strong communication skills are essential, as you will be speaking with customers daily. A friendly and persuasive telephone manner is required to build rapport and close deals effectively. Basic computer skills are necessary for managing records and data. You should be self-motivated and goal-oriented, capable of working independently as well as part of a team. Being adaptable and open to feedback will help you grow in your role and improve performance.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Noida Sector 2
Outbound Calling Domestic BPO Voice Process Convincing Power Cold Calling
### Job Description (JD) - Tele callerJob Title: Tele callerLocation:C-127,Sector 2 ,NoidaEmployment Type: Full-TimeSalary : Freshers-12000-15000Job SummaryWe are looking for an enthusiastic and customer-focused Telecaller to join our team. The Tele caller will be responsible for making outbound calls, handling inbound inquiries, generating leads, explaining products/services, and maintaining positive customer relationships.Key Responsibilities* Make outbound calls to prospective and existing customers.* Handle inbound customer inquiries professionally.* Explain company products and services to customers.* Generate and qualify leads through telephonic conversations.* Follow up with customers regarding inquiries, payments, or service updates.* Maintain accurate records of customer interactions in the CRM system.* Achieve daily, weekly, and monthly calling and sales targets.* Address customer concerns and escalate issues when required.* Build and maintain strong customer relationships.Required Qualifications* High School Diploma / Bachelor's Degree (preferred).* 0-2 years of experience in tele calling, customer service, tele sales, or a similar role.* Excellent communication and interpersonal skills.* Strong convincing and negotiation abilities.* Basic computer knowledge and familiarity with CRM software.* Ability to work in a target-driven environment.Skills Required* Effective verbal communication* Customer handling skills* Active listening* Sales and persuasion skills* Time management* Problem-solving ability* MS Office and CRM proficiencySalary & Benefits* Competitive salary with performance incentives.* Training and career growth opportunities.* Paid leave and employee benefits as per company policy.
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Vadodara
Voice Process Customer Support Domestic Voice Process Good Communication Skills BPO Customer Support Voice Process
As a Customer Support Specialist in Vadodara, India, you will play a vital role in helping customers with their inquiries and issues. This full-time position is suitable for individuals with 0 to 2 years of experience and requires at least a 12th-grade education.Key Responsibilities:1. **Assist Customers**: You will respond to customer inquiries via phone, email, or chat, providing clear and accurate information about our products and services.2. **Troubleshooting**: Identify and resolve customer issues, guiding them through troubleshooting steps to ensure a positive experience.3. **Document Feedback**: Record customer interactions and feedback to help improve services and products, ensuring their voices are heard.4. **Collaborate with Team**: Work closely with other team members and departments to address complex problems and support customer needs effectively.5. **Maintain Records**: Keep accurate records of customer interactions, transactions, and any follow-up actions needed.Required Skills and Expectations:Candidates should possess excellent communication skills in English and Hindi, with a friendly and patient attitude towards helping customers. You must be detail-oriented, able to handle multiple tasks, and possess problem-solving abilities to ensure customer satisfaction. Familiarity with computer systems and basic software is essential. Teamwork is vital, so you should be ready to collaborate and share knowledge with your colleagues.
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  • 0 - 2 yrs
  • 2.8 Lac/Yr
  • Shenoy Nagar Chennai
Basic Computers Excel
Urgent hiringJob Title : BPO TELECALLERWe are hiring for Banking Collection Process.Salary - 12000 to 25000 + Incentives Salary negotiable.Location: 7/3 , Subbarayan St, opposite Govt School, Shenoy nagar, Chennai -600030Best regards,Mary HRCEDAR BUSINESS SOLUTIONS
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Chennai
Domestic BPO Outbound Calling Voice Process Inside Sales Online Sales BPO Sales Calling Telesales
We are looking for a Customer Support/Telesales Executive to join our team in Chennai /Hyderabad/Kochi for one of the leading Matrimony Site(Company) .This is full-time role is ideal for individuals with little to no experience, allowing them to grow in a dynamic sales environment. As a Telesales Executive, you will engage with potential customers over the phone to promote our products and services.**Key Responsibilities:**- **Contact Potential Customers:** Reach out to leads through phone calls to introduce our offerings, ensuring they understand the benefits of what we provide.- **Maintain Customer Relationships:** Build rapport with clients and address their inquiries or concerns, fostering a positive connection to encourage sales.- **Achieve Sales Targets:** Work towards hitting monthly and quarterly sales goals, demonstrating initiative and commitment in your role.- **Document Interactions:** Keep accurate records of customer interactions and sales, which helps in tracking performance and improving techniques.- **Collaborate with Team Members:** Work closely with other sales team members to share insights and strategies for improving sales effectiveness.**Required Skills and Expectations:**- Strong communication skills are essential for effectively conveying information and persuading customers.- Good listening skills help in understanding customer needs and responding appropriately.- Basic computer skills are necessary for managing records and using sales software.- A positive attitude and enthusiasm for sales are crucial for maintaining motivation and engaging with clients.- Candidates should have completed at least the 12th grade. This position offers a great opportunity to develop your career in sales while working in a supportive and energetic environment.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Female
  • Vasai East Mumbai
Outbound Calling Tele Marketing Computer Skills Marketing Communication Outbound Sales
We are seeking a dedicated and motivated female Telecaller for our office in Vasai East, Mumbai. This full-time position is suitable for candidates with little to no prior experience who are enthusiastic about starting their career in customer service.Key Responsibilities:- **Making Outbound Calls:** You will reach out to potential customers to inform them about our products and services, ensuring a clear and friendly communication style.- **Handling Inbound Calls:** When customers call, you will assist by answering their questions or directing them to the appropriate department, maintaining a professional demeanor at all times.- **Data Entry:** You will be responsible for accurately updating customer information and call records in our database, ensuring all details are correctly documented for future reference.- **Providing Feedback:** After interactions, you will share valuable feedback on customer responses and suggestions to help improve our services and outreach strategies.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to effectively engage with customers. A positive attitude and willingness to learn are essential, as you will be working in a dynamic environment. Attention to detail is important for maintaining accurate records. Applicants should be comfortable using basic computer applications and have a good understanding of customer service principles. We are looking for self-motivated individuals who can adhere to a structured work schedule and thrive in teamwork settings.
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  • 0 - 4 yrs
  • 1.8 Lac/Yr
  • Khajuri Varanasi
Sales Process BPO Sales Telesales
We are seeking enthusiastic BPO Telecallers to join our team in Khajuri, Varanasi. This role is ideal for individuals looking to start or advance their careers in customer service through effective communication and problem-solving.Key Responsibilities:1. **Customer Interaction**: Make outbound calls to customers to address inquiries, provide information about products or services, and assist with their needs.2. **Data Entry**: Accurately record customer feedback and maintain detailed records of calls and interactions in the system.3. **Sales Support**: Assist in promoting company products and services during calls, aiming to achieve sales targets and increase customer engagement.4. **Problem Resolution**: Listen to customer concerns and provide appropriate solutions, escalating issues to supervisors when necessary.5. **Follow-Up**: Ensure timely follow-up with customers regarding any outstanding queries or issues, maintaining a positive relationship.Required Skills and Expectations:Candidates must possess excellent verbal communication skills and a friendly demeanor, as well as strong listening abilities to understand customer needs effectively. Basic computer skills are necessary for data entry tasks. Attention to detail is essential for accurately recording call information. A proactive attitude and willingness to learn are crucial, especially for candidates with less than four years of experience. Team players who are adaptable and can handle multiple tasks will thrive in this dynamic environment. Consistent punctuality and reliability are also highly valued.
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  • 0 - 6 yrs
  • 100.0 Lac/Yr
  • Behala Kolkata
Outbound Calling Customer Relationship Customer Support Customer Service International BPO Customer Care
We are seeking a dedicated Customer Care Executive to join our team in Behala. This role is ideal for individuals who are eager to assist customers and enhance their experience. **Key Responsibilities:**- **Customer Assistance:** Engage with customers through various communication channels to address inquiries, complaints, and service needs. Your friendly approach will help build strong relationships with customers.- **Problem Solving:** Identify customer issues and provide effective solutions in a timely manner. You will use your critical thinking skills to ensure customer satisfaction.- **Product Knowledge:** Maintain a thorough understanding of our products and services. This knowledge is vital for providing accurate information and guidance to customers.- **Record Keeping:** Document customer interactions and feedback in the system. Accurate records help improve service quality and track customer issues for follow-up.- **Team Collaboration:** Work closely with other team members to share insights and improve service processes. Teamwork is essential for creating a supportive work environment.**Required Skills and Expectations:**Candidates should possess excellent communication skills to interact effectively with customers. A positive attitude and a strong commitment to customer service are essential. Basic computer skills are required for managing records and communication. Being a team player and having the ability to work in a fast-paced environment will contribute to your success. Both freshers and experienced candidates (0 - 6 years) are welcome to apply, making this an excellent opportunity for those looking to start or advance their careers in customer care.
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  • 0 - 5 yrs
  • 2.5 Lac/Yr
  • Noida Sector 63
Microsoft Excel Outbound Calling Domestic BPO Voice Process Cold Calling Convincing Power BPO Non Voice Inbound
We are looking for a dedicated Telecaller to join our team in Noida Sector 63. The ideal candidate will communicate with potential customers, offering them our products and services effectively.Key Responsibilities:1. Making Calls: You will reach out to prospective clients using our database, introducing our offerings and generating interest.2. Answering Queries: Address customer questions and provide information about products or services to ensure clarity and satisfaction.3. Following Up: After initial contact, you will follow up with leads to check their interest and encourage them to make a purchasing decision.4. Maintaining Records: You will keep detailed notes of customer interactions in our system to track progress and report results.5. Achieving Targets: Work towards daily and monthly targets by engaging with a certain number of calls and successfully closing deals.Required Skills and Expectations:Candidates should have strong communication skills and the ability to engage with customers confidently. A polite and friendly demeanor is essential, as you will be interacting with diverse individuals. Basic computer skills for data entry and record-keeping are necessary. While prior experience is not mandatory, a willingness to learn and adapt quickly in a fast-paced environment is expected. You should be diligent, motivated, and able to work collaboratively with a team while focusing on individual performance.
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  • 0 - 4 yrs
  • 3.0 Lac/Yr
  • Noida Sector 5
Customer Care Customer Support Customer Handling Domestic BPO
Handle customer queries via calls, emails, and chats.Provide accurate information regarding products and services.Resolve customer complaints and ensure customer satisfaction.Maintain records of customer interactions and follow-ups.Escalate complex issues to the concerned department when required.Achieve daily productivity and quality targets.
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Looking For BPO Telecaller

Shine Services Group

  • 1 - 5 yrs
  • 3.0 Lac/Yr
  • Thane West
Outbound Calling Customer Care Domestic BPO BPO Non Voice
Digitide BPO - Short JD (Customer Support Executive / Voice Process)Handle inbound and outbound customer calls.Resolve customer queries and provide accurate information.Support banking/product-related inquiries and basic sales activities.Maintain high customer satisfaction and service quality.Follow process guidelines, compliance, and documentation standards.Communicate effectively with customers in a professional manner.Eligibility: Graduate/Undergraduate (varies by role), good communication skills, customer-service mindset. Some roles prefer regional language proficiency.
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Telecaller Fresher (Female)

Thinkwidevision Financial Consultancy OPC Private Limited

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Vikas Puri Delhi
Domestic BPO Outbound Calling
We are looking for a dedicated Tele Caller to join our team in Vikas Puri, Delhi. This entry-level position is ideal for candidates with a 10th-grade education and requires no prior experience. The role involves engaging with customers through phone calls to promote our products and services.Key Responsibilities:- **Make Outbound Calls:** Reach out to potential customers to inform them about our offerings, answering any queries they may have.- **Gather Customer Information:** Collect relevant details from customers to build a database for future promotions and follow-ups.- **Follow Up on Leads:** Contact previously interested clients to gauge their interest and convert leads into sales.- **Maintain Call Records:** Accurately log all interactions in the database to track progress and ensure effective communication.- **Provide Excellent Customer Service:** Address customer concerns professionally, ensuring a positive experience with our company.Required Skills and Expectations:The ideal candidate should have strong communication skills and a confident, friendly demeanor. A good understanding of customer needs and the ability to engage with a variety of individuals is essential. Basic computer skills are necessary for recording information. We are specifically looking for female candidates who are eager to learn and work in a team-oriented environment. A positive attitude and the ability to handle rejection with resilience will greatly contribute to success in this role.
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  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Thane
Outbound Calling Outbound Sales BPO Sales BPO Domestic BPO International BPO
We are looking for a dedicated BPO Executive to join our team in Thane. This is a full-time position ideal for individuals with 0 to 5 years of experience. **Key Responsibilities:**- **Customer Support:** Assist customers by answering queries and resolving issues through phone calls, emails, or chat, ensuring a positive experience.- **Data Entry:** Accurately input customer information and maintain records in the database, maintaining data integrity and confidentiality.- **Sales Support:** Provide information about products and services and assist with processing orders, contributing to the overall success of the sales team.- **Feedback Collection:** Gather customer feedback and suggestions, helping the company improve its services and enhance customer satisfaction.- **Team Collaboration:** Work closely with team members and supervisors to meet targets and achieve departmental goals, fostering a supportive and efficient work environment.**Required Skills and Expectations:**- **Communication Skills:** Clear and effective verbal and written communication is essential to interact with customers and team members confidently.- **Problem-Solving Ability:** Must be able to think quickly and provide solutions to customer issues, demonstrating a proactive approach to challenges.- **Attention to Detail:** Accuracy in data entry and attention to customer inquiries is crucial to maintain high standards of service.- **Adaptability:** Willingness to learn and adapt to new processes, software, and customer needs in a dynamic work environment.- **Team Player:** Should be cooperative and able to work harmoniously with others to achieve common objectives. If you meet these requirements and are eager to learn and grow in a customer-focused role, we encourage you to apply.
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  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Meerut
BPO Voice Good Communication Skills Proficiency in English BPO Business Process Outsourcing
One of our reputed client in urgent requirement of BPO Executives (International UK Process) for Meerut location.Freshers and Experienced both are welcome.Strong verbal communication in English is essential part to perform this job role as well as must be a good listener.Monthly Net Take Home Salary - 10000 to 15000 per monthTimings - 1:00 P.M to 11:00 P.MWORKING DAYS - ONLY 05 DAYS WORKING (SATURDAY & SUNDAY WEEKLY OFF).SO WHAT ARE YOU WAITING FOR GRAP THIS AWESOME OPPORTUNITY IF YOU HAVE GOOD COMMUNICATION SKILLS IN ENGLISH AND WANT 5 DAYS WORKING WITH SMART SALARY TO BOOST YOUR PROFESSIONAL CAREER UP.......APPLY FAST VACANCIES ARE FILLING FAST..........WATSAPP YOUR UPDATED C.V IMMEDIATELY.
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  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Meerut
Voice Process Customer Support Outbound Calling Customer Care Marketing
We are looking for a BPO Telecaller to join our team in Meerut, India. This role is perfect for individuals with up to 3 years of experience or freshers who are passionate about communication and customer interactions.5 days in a week workingKey Responsibilities:- **Making Calls**: You will contact potential customers to promote products and services, gathering their needs and presenting our solutions effectively.- **Customer Support**: Provide assistance to customers by addressing their questions, concerns, and feedback, ensuring a positive experience during each interaction.- **Data Entry**: Accurately record customer information and call details in our database, helping to maintain organized and up-to-date records for future reference.- **Follow-ups**: Engage in follow-up calls with potential clients to ensure their needs are met and encourage them to consider our offerings.- **Team Collaboration**: Work closely with your team to share insights and strategies that can improve our sales processes and customer satisfaction.Required Skills and Expectations:Candidates must possess excellent verbal communication skills in English and Hindi. A friendly demeanor and the ability to engage customers will be crucial. We expect you to work well in a team, be self-motivated, and handle challenges with a positive attitude. Basic computer knowledge, including familiarity with data entry and using software tools, will be beneficial. A minimum educational qualification of 12th grade is required.
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  • 0 - 3 yrs
  • 1.0 Lac/Yr
  • Female
  • Meerut
Good Communication Telecaller Outbound Calling Customer Calling Tele Calling Calling Executive Telesales BPO Walk in
Telecaller Executive only female candidate required -Freshers can apply.Minimum qualification 12th is required for this job.Candidate should be able to handle customer calls and queries.Should be comfortable in working on MS excel.Good Communication skills required.Responsibilities and DutiesCustomer handling/co-ordination.Calling to customers/candidates.Follow up with the customers/candidates.Co-ordination with officers/Manager and follow up on call.Prepare reports in excel whenever required and sharing the same to upper Management.
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Customer Service

Epicenter Technology PVT Limited

  • 0 - 6 yrs
  • 4.5 Lac/Yr
  • Dahisar Mumbai Suburban
Customer Relationship Customer Care Customer Retention Customer Support BPO Customer Service Operations Relationship Executive
We Are Hiring ( US Soft Collection Process )International Soft collection Process Customer Service (Inbound Process)Night shift (Location-Bhayander)5 days working with( 2 off ) (9 hours shift )Work From Office ( Cab Facilities )HSC, Graduate Fresher as well as Experienced can applyGood Communication skills and English fluency is mandatorySalary As per experience Upto 30K+InhandRegards HR Rekha DROP YOUR CV ON THIS ABOVE NUMBER
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Gorakhpur
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling BPO Non Voice BPO Sales Call Center Inbound Calling Telesales
We are looking for a motivated BPO Telecaller to join our team in Gorakhpur. The ideal candidate should be proactive and capable of communicating effectively with customers. This is a full-time position suitable for individuals with up to two years of experience, including freshers.Key Responsibilities:1. **Customer Interaction**: Engage with customers through phone calls, addressing their inquiries and providing information about products or services in a polite and friendly manner.2. **Lead Generation**: Identify potential customers and gather data to create leads that can be followed up by the sales team.3. **Data Entry**: Maintain accurate records of customer interactions and update databases as needed to ensure all information is current and reliable.4. **Problem Solving**: Listen to customer feedback and resolve any complaints or issues they may have, ensuring a positive customer experience.5. **Sales Support**: Assist in promoting and selling company products or services, achieving targeted sales goals as set by the management.Required Skills and Expectations:Candidates should possess strong verbal communication skills and be comfortable speaking on the phone. A good understanding of market trends and customer service principles is essential. Proficiency in basic computer skills, including familiarity with Microsoft Office, is required. A positive attitude, patience, and the ability to work well under pressure will help candidates succeed in this role. Candidates should also be open to learning and adapting to company processes and procedures.
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Delhi
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling BPO Non Voice BPO Sales Call Center Inbound Calling Telesales
We are looking for a dedicated BPO Telecaller to join our team in Delhi. This entry-level position is suitable for candidates with 0 to 2 years of experience and a minimum education of 12th grade. As a telecaller, you will play a crucial role in communicating with customers to provide information and promote services.Key Responsibilities:1. **Customer Interaction**: Engage with potential and existing customers over the phone to understand their needs and provide information about products and services.2. **Lead Generation**: Identify and develop new leads by reaching out to potential customers and following up on inbound inquiries.3. **Updating Records**: Maintain accurate records of customer interactions and feedback in our database to help improve service and follow-up efforts.4. **Achieving Targets**: Meet daily and weekly calling targets as set by the management to contribute to overall team goals.5. **Provide Excellent Service**: Ensure a high level of customer satisfaction by addressing inquiries and resolving concerns promptly.Required Skills and Expectations:Candidates must have strong communication skills in English and Hindi, along with a friendly and persuasive voice. Being detail-oriented is important for accurately recording customer information. Candidates should be self-motivated and display a strong willingness to learn. A positive attitude and the ability to work effectively as part of a team are essential for success in this role.
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Amritsar
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling BPO Non Voice BPO Sales Call Center Inbound Calling Telesales
We are looking for enthusiastic individuals to join our team as BPO Telecallers in Amritsar. This role involves communicating with customers, providing them with information, and assisting with their queries. Freshers and candidates with up to 2 years of experience are welcome to apply.Key Responsibilities:1. Conduct Calls: You will make outbound calls to potential customers, explaining our services and generating interest in our offerings.2. Customer Support: Address customer inquiries and resolve any issues they may have effectively and professionally.3. Maintain Records: Keep accurate records of calls made, responses received, and any follow-up actions needed in our database.4. Achieve Targets: Work towards daily, weekly, and monthly targets set by the team leader to contribute to the team
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Frequently Asked Question

Q1. What is BPO Executive?

Business Process Outsourcing is called BPO in short. They have to handle important tasks like calling customers, meeting customer needs, administrative work, providing technical support, etc. They communicate with sellers and attend to their queries.

Q2. What is the job role of BPO Executive?

The Job of a BPO Executive is to handle outsourced incoming and outgoing customer calls on behalf of businesses. Handles all voice and non-voice processes in BPOs and call centers. Most often, the jobs are offsite and relate to customer care, finance, billing, accounting, and data processing.

Q3. Is BPO Executive is a good job?

BPO Executive is a very popular career option in India. It provides job opportunities to people with different skill sets and educational backgrounds. BPO executives enjoy flexible working hours, career development, and exposure to international clients.

Q4. What is the highest salary in BPO Executive?

Salary of BPO executive depends on skill and experience. In the initial phase, you get around 2-3 lakh annually, which increases depending on experience. BPO executives can earn up to 50 lakh annually. It is important to continuously learn and enhance your skills to maximize earnings.