BPO Executive Jobs

WE ARE HIRING - UK LIFESTYLE SURVEY EXECUTIVECompany: Mahe Technologies Pvt. Ltd.Location: Golpark, Gariahat, KolkataExperience: 6 Months - 3 YearsSalary: 15,000+ (Based on experience)Shift: 1 PM - 10 PMWorking Days: Monday-Friday + Alternate Saturday OffWork Mode: Work from OfficeRequirements:- Previous UK Lifestyle Survey experience is mandatory.- Excellent English communication skills are a must.- Only candidates with specific Lifestyle Survey experience are eligible.- International outbound BPO experience is required.Job Responsibilities:- Conduct outbound calls for UK Lifestyle Survey campaigns.- Communicate professionally with UK-based customers.- Follow survey scripts and maintain accurate records.IMPORTANT: Candidates without prior Lifestyle Survey experience will NOT be considered. Experience in other BPO processes alone is not sufficient.Interested candidates can share their updated resumes.HR: Sana KhatoonEmail: sanakhatoon1402@gmail.comContact: 8282914404 / 8585894046

Job Description - IBPO Executive (US Healthcare RCM)Company: Slick Software SolutionsJob Title: IBPO Executive / Senior Process Executive Experience: 2-4 Years Location: Hitech CIty, hyderabad Employment Type: Full-Time Work Mode: Work from Office Process: US Healthcare BPO / RCMJob Summary:We are looking for experienced IBPO professionals with 2-4 years of experience in US Healthcare BPO operations. The ideal candidate should have hands-on experience in healthcare back-office processes, strong analytical skills, attention to detail and the ability to meet productivity and quality targets.Roles and Responsibilities:- Handle day-to-day US Healthcare BPO operations and assigned process activities.- Process and review healthcare-related transactions accurately within defined TAT.- Verify patient, insurance and claim-related information as per process requirements.- Handle documentation, data entry and transaction processing.- Identify discrepancies, errors and missing information and take corrective action.- Maintain process accuracy, productivity and quality benchmarks.- Follow standard operating procedures (SOPs) and client-specific guidelines.- Coordinate with internal teams to resolve process-related issues.- Prepare daily productivity and performance reports when required.- Escalate complex cases to the team leader or supervisor.- Maintain confidentiality of patient information and follow HIPAA guidelines.- Support process improvements and ensure consistent service delivery.Required Skills:- 2-4 years of experience in BPO / IBPO / US Healthcare operations.- Good understanding of back-office operations and transaction processing.- Experience in data entry, documentation and process validation.- Strong attention to detail and analytical skills.- Good communication and coordination skills.- Basic knowledge of MS Excel and MS Office.- Ability to meet daily productivity, quality and TAT targets.- Knowledge of US Healthcare RCM is preferred.- Ability to work independently and as part of a team.Candidate Profile:- Strong problem-solving and multitasking abilities.- Good time management and organizational skills.- Willingness to work in US shifts.- Immediate joiners or candidates with a short notice period preferred.Interested candidates can share their updated resumes at:Email: jvrohit.nannam@tekreant.com Contact: +91 91542 96685

Job Description - BPO Voice ProcessWe are hiring candidates for the BPO Voice Process in Gandhipuram, Coimbatore.Job Role: Customer Support Executive - Voice ProcessLocation: Gandhipuram, CoimbatoreShift: Day ShiftProcess: Inbound / Outbound Voice ProcessQualification: Any Degree / 12th PassSkills Required: Good communication skills, basic computer knowledge, and a positive attitude.Experience: Freshers and experienced candidates can apply.Job Responsibilities:Handle customer calls professionally.Provide information and resolve customer queries.Maintain good customer relationships.Achieve daily performance targets.Interested candidates can apply now!

*We're Hiring International Chat & Voice Support in Mohali *Kickstart your career with an exciting International Process opportunity in Mohali/Chandigarh. We are looking for energetic candidates with strong communication skills for Chat and Voice Support roles. 5.5 Days Working Rotational & Night Shifts Salary Package: 27,000 to 35,000 *Eligibility*: Undergraduate Freshers Eligible Strong Communication Skills Required Immediate Joiners Preferred *Key Responsibilities*: Handle customer chats and calls professionally Provide accurate product and service information Ensure excellent customer experience *Interview Process*:Walk-in Interviews Available Share your resume with HR Tannu 9034835055 & Mention CSE Mohali

We are looking for a Collection Executive to join our team in Chennai. The ideal candidate should have 1 year of experience and a graduate degree. This position is full-time and requires working from the office.nnKey Responsibilities:nn1. Debt Collection: Follow up with customers to collect outstanding payments on overdue accounts through calls, emails, or in-person meetings. This involves being persistent while maintaining professionalism.nn2. Customer Communication: Establish and maintain positive relationships with customers to facilitate timely payment. Effective communication is crucial to resolve any issues or disputes regarding payments.nn3. Account Management: Monitor customer accounts and maintain records of communications and payment agreements. This ensures accurate tracking of accounts and helps in reporting any discrepancies.nn4. Reporting: Prepare regular reports on collection status, outstanding accounts, and any challenges faced in the collection process. This information helps the management make informed decisions.nnRequired Skills and Expectations:nnThe ideal candidate should possess strong communication and negotiation skills to effectively engage with customers. Attention to detail is important to manage records accurately. A good understanding of financial procedures and the ability to work under pressure to meet targets are essential. Candidates should be proactive, reliable, and capable of maintaining confidentiality. Teamwork and a positive attitude are valued, as you will collaborate closely with other departments to facilitate collections.

Position: Telecaller / Telesales ExecutiveOpenings: Multiple (Across all locations)Work Locations: Malad, Virar, Mulund, Kalyan, and DombivliJob Type: Full-TimeSalary (In-Hand): 10,000 - 30,000 per month (Depending on interview performance, experience, and the specific process/domain)Incentives: Uncapped Performance-Based Incentives (Earn as much as you want based on conversions/targets)We are actively looking for energetic, confident, and target-driven Telecallers to join our expanding teams across Malad, Virar, Mulund, Kalyan, and Dombivli. In this role, you will act as the voice of our organization, connecting with prospective customers, pitching our products or services, managing inquiries, and converting leads into sales opportunities.Both freshers looking for a strong career start and experienced candidates from BPO, finance, real estate, or sales backgrounds are welcome to apply.

URGENT JOB REQUIREMENT CALL CENTER - SALES EXECUTIVE Location: Noida Sector-63 Only Female Candidates Can Apply Qualification: Any Qualification Experience: Fresher Can Apply Salary: 16,000/- CTC Skills: Hindi Language Joining: Immediate Joiner Required Interested candidates, please share your updated Resume / CV Contact Person: HR Nitish Patel Contact: 7369056770

Key ResponsibilitiesOutbound Calling & Lead GenerationLead Conversion: Contact potential customers from provided databases/leads to introduce our products, services, or current promotional offers.Appointment Scheduling: Screen interested leads and fix qualified appointments for field sales executives, counselors, or management teams.Follow-up Calls: Maintain consistent phone follow-ups with warm leads, answering queries, sending brochures via WhatsApp/Email, and guiding them through the sales or inquiry funnel.Data Management & ReportingDatabase Maintenance: Accurately update call statuses, customer feedback, and appointment schedules in MS Excel / Google Sheets or CRM software.Target Achievement: Consistently meet or exceed daily calling quotas (e.g., 80-120 calls/day) and monthly lead conversion benchmarks.Feedback Collection: Gather insights on customer preferences and objection patterns, escalating key market feedback to team leads.

We are seeking a dedicated Customer Service Executive to join our team in Mumbai. The ideal candidate will have a strong passion for helping customers and providing excellent service. Key Responsibilities: - Responding to Customer Inquiries: Address customer questions, concerns, and requests promptly and accurately to enhance their overall experience. - Maintaining Records: Keep thorough and organized records of customer interactions and transactions to support future communications and follow-ups. - Providing Product Information: Offer detailed information about products and services, assisting customers in making informed choices to meet their needs. - Resolving Issues: Investigate and resolve customer complaints efficiently, ensuring a satisfactory outcome to build customer loyalty. - Collaborating with Team Members: Work together with other departments to address customer needs and improve service delivery.Required Skills and Expectations: Candidates must have at least 2 years of experience in customer service or a related field, paired with a graduate degree. Strong verbal and written communication skills are essential, alongside a friendly and approachable demeanor. Attention to detail and problem-solving abilities are crucial to effectively assist customers. The ability to work collaboratively within a team while maintaining a positive attitude is also important. This full-time position requires a commitment to providing exemplary service in an office environment.

We are seeking a dedicated Telecaller to join our team in Nagpur, India. This role is suitable for candidates who are looking to start their career in the Debt Recovery and Financial Services industry. As a Telecaller, you will be responsible for making outbound calls to clients, discussing debt recovery options, and providing information about financial services. You will manage client queries efficiently while documenting interactions in our systems. The position requires strong communication skills to effectively engage with customers and assist them in understanding their financial options. The ideal candidate should have completed the 12th grade and have a clear CIBIL and PVR. Candidates without prior experience are welcome to apply, making this an excellent entry-level opportunity. Key responsibilities include:- Making outbound calls to clients regarding debt recovery.- Responding to customer inquiries with clarity and professionalism.- Maintaining accurate records of client interactions and outcomes.- Assisting clients with understanding the financial services offered.Required skills include strong verbal communication abilities, a polite and friendly demeanor, and good listening skills. The candidate should be able to work well in a team and adapt to different customer needs. This is a full-time office position with regular working hours. Join us if you are eager to learn and develop in a structured environment!

We are seeking a dedicated Chat Support Executive to join our team in HSR Layout, Bangalore. This full-time position is ideal for individuals with 1-2 years of experience who are passionate about providing exceptional customer service through chat communication.nnKey Responsibilities:nn1. Customer Interaction: Engage with customers through live chat, addressing their inquiries and providing accurate information to resolve issues effectively.nn2. Problem-Solving: Recognize and understand customer problems quickly, providing solutions or guidance to enhance their experience.nn3. Documentation: Maintain accurate records of customer interactions and feedback, ensuring that all relevant information is captured for future reference.nn4. Team Collaboration: Work closely with team members and other departments to escalate complex issues and ensure timely resolutions for customers.nn5. Feedback Implementation: Gather customer feedback and collaborate with the team to identify areas for improvement in service delivery and product offerings.nnRequired Skills and Expectations:nnCandidates must have completed their 12th grade and possess strong written communication skills. Attention to detail is crucial, as is the ability to manage multiple chats simultaneously. The ideal candidate will be customer-focused, with a friendly and professional demeanor, and the ability to work efficiently in a collaborative team environment. A positive attitude and willingness to learn are essential qualities for success in this role.

Job Details: Job Title: Customer Support Executive / Senior Customer Support Executive Gender: Female Department: Customer Care Team Location: Vanagaram, Chennai Experience: 0-5 years Languages Required: English and Hindi Employment Type: Full-Time Reporting To: Customer Care Team Leader Total openings: 10 Salary: For Freshers (15,000 Take home); for experienced candidates, a maximum of 25,000Take home based on experience and interview performance. Working Days and Week-Off Policy: For the first three months, employees will work six days a week. After completing three months, employees will be eligible for alternate and rotational week-offs. This means employees will work six days one week and five days the following week, with week-offs scheduled on a rotational basis. Shift: General ShiftKey Responsibilities: Handle inbound and outbound customer calls professionally. Resolve customer queries, complaints, and escalations. Convert customer inquiries into sales and achieve assigned targets. Provide customer support through calls, emails, and live chat. Maintain customer records, follow-ups, and daily reports in the CRM. Build strong customer relationships and ensure customer satisfaction. Identify upselling and cross-selling opportunities wherever applicable.Required Skills & Qualifications: Any graduate or undergraduate candidate can apply. Good communication skills in English and Hindi are mandatory. Basic computer knowledge, including MS Excel, email, and CRM handling. Strong customer service, problem-solving, and interpersonal skills. Ability to handle customer concerns and work towards targets. Experience in BPO, call centres, sales, or customer support will be an added advantage.

Hiring Platform: WorkIndia Job Location: Poonamallee, Chennai Work Mode: Work From Home (WFH) Salary: 15,000 - 30,000 per month + attractive performance-based incentives Job Summary We are looking for enthusiastic and result-oriented individuals to join our recruitment team as HR Telecallers / Candidate Recruiters. The selected candidates will be responsible for sourcing potential candidates, explaining job opportunities, screening applicants, and coordinating the recruitment and joining process for BigBasket-related hiring requirements. Key Responsibilities Search and identify suitable candidates using the WorkIndia mobile application and portal. Contact candidates by phone and explain available job vacancies, eligibility criteria, salary, and job locations. Screen candidates based on job requirements and assess their suitability. Shortlist eligible candidates and coordinate the next stages of recruitment. Follow up regularly with interested applicants to ensure timely responses. Maintain candidate details and update recruitment status. Coordinate with the recruitment team regarding interview schedules, selection updates, and joining formalities. Support candidates throughout the recruitment process and work towards achieving recruitment targets. Eligibility Criteria Educational Qualification: Minimum 12th Pass; graduates are also eligible. Experience: Freshers and experienced candidates may apply. Languages Required: Fluency in Hindi, English, and Tamil. Good verbal communication and interpersonal skills. Basic computer knowledge and the ability to use online recruitment platforms. A positive attitude, willingness to learn, and ability to meet recruitment targets. Mandatory Requirements Personal laptop or computer - compulsory. Android smartphone. Stable internet connection. A quiet and suitable work-from-home environment. Ability to make recruitment calls and complete follow-ups independently. Salary and Incentives Monthly Salary: 15,000 - 30,000. Additional performance-based incentives, subject to the applicable incentive policy. Salary and incentive eligibility will be as per the employer's terms and conditions. Ideal Candidate Profile Candidates who are confident in telephone communication, comfortable speaking with job applicants, organised in follow-ups, and interested in HR recruitment or talent acquisition are encouraged to apply.

We are looking for a dedicated Calling Executive to join our team in Jalandhar. This full-time position is ideal for individuals with 0-3 years of experience and requires at least a 12th-grade education. The Calling Executive will play a vital role in customer engagement and support.nnKey Responsibilities:nn1. Outbound Calls: Make calls to potential clients to promote our services and gather information. Your ability to communicate effectively will help build rapport and trust.nn2. Customer Follow-Up: Follow up with existing customers to understand their needs and ensure satisfaction. This involves listening to their concerns and providing appropriate solutions.nn3. Data Entry: Maintain accurate records of calls made and customer interactions in our database. Attention to detail is essential for tracking potential leads.nn4. Feedback Collection: Gather customer feedback to identify areas for improvement in our services. Analyzing this feedback will help enhance our overall performance.nnRequired Skills and Expectations:nnCandidates should possess excellent communication and interpersonal skills, as interaction with customers is a core part of the job. A friendly demeanor and patience when dealing with inquiries are necessary to ensure a positive experience for clients. Basic computer skills are also important for data entry tasks. We are looking for motivated individuals who can work well in a team environment and are eager to learn and grow in their role.

Key ResponsibilitiesOutbound & Inbound Calling: Reach out to prospective leads from provided databases to introduce products/services, answer questions, and generate sales opportunities.Lead Qualification & Follow-up: Screen potential clients, understand their needs, and schedule follow-ups or product demos for senior sales representatives.Target Achievement: Meet or exceed daily calling targets, conversion metrics, and weekly/monthly sales goals.Database Management: Record customer details, call outcomes, notes, and follow-up dates accurately into the CRM software (e.g., Salesforce, Zoho, Hubspot).Customer Relationship Building: Maintain a polite, professional tone during interactions, overcome client objections, and address customer concerns effectively.Feedback & Reporting: Provide daily/weekly summaries of calling activities, customer feedback, and common objections to the team supervisor.

Key Responsibilities & DutiesCall Handling: Perform outbound calls to prospective customers or handle inbound customer inquiries following predefined scripts and guidelines.Lead Generation & Sales: Pitch company products/services clearly, handle customer objections, and convert potential leads into qualified sales or appointments.Customer Support: Provide accurate information regarding products, services, pricing, or billing, and resolve customer complaints efficiently.Data Management: Log, update, and maintain detailed, accurate records of every customer interaction and call outcome in the CRM system or spreadsheet trackers.Follow-Up: Conduct timely follow-ups with interested prospects to guide them through the sales or inquiry pipeline.Target Achievement: Consistently meet or exceed daily/weekly/monthly quotas for call volume, talk time, lead generation, or sales targets.Market Feedback: Share recurring customer feedback, concerns, or common objections with supervisors to help refine script quality and sales strategies.

Here is a professional BPO Voice Process job description for recruitment in Gandhipuram, Coimbatore, including your contact number.WritingWE ARE HIRING - BPO VOICE PROCESSLocation: Gandhipuram, Coimbatore, Tamil NaduPosition: Customer Support Executive - Voice ProcessJob Description:- Handle inbound and outbound customer calls.- Assist customers with their queries and provide appropriate solutions.- Communicate professionally in a clear and polite manner.- Maintain customer satisfaction and follow company guidelines.- Update customer information and call details in the system.Eligibility Criteria:- Freshers and experienced candidates can apply.- Good communication skills required.- Basic computer knowledge is an advantage.- Immediate joiners preferred.Job Details:- Job Type: Full-time- Work Location: Gandhipuram, Coimbatore- Process: BPO Voice / Customer SupportContact / Apply Now: 9043326222Interested candidates can contact us for further details.Share with friends and job seekers!#Hiring #BPOJobs #VoiceProcess #CoimbatoreJobs #GandhipuramJobs #CustomerSupport #FreshersJobs

BPO Voice Process - Hiring Now!We are hiring enthusiastic and motivated candidates for the BPO Voice Calling Process in Coimbatore. Job ResponsibilitiesMake and receive customer calls.Handle customer queries and provide information.Explain products and services to customers.Maintain good customer relationships.Achieve daily calling targets. Required SkillsGood communication skills.Basic computer knowledge.Positive attitude and willingness to learn.Freshers and experienced candidates can apply. Location: Coimbatore, Tamil Nadu Contact Number: 9043326222Interested candidates, contact us today for more details! Build your career in the BPO industry with us!

Writing## Night Shift-Voice Process - Span Core TechnologyCompany Name: Span Core TechnologyJob Role: Night Shift-Voice Process ExecutiveLocation: Coimbatore, Tamil NaduJob Description:Span Core Technology is looking for candidates for a Non-Voice Process role in Coimbatore. The role involves handling customer queries and providing support through email, chat, data entry, and other text-based communication channels.Responsibilities:- Handle customer queries through email and chat.- Perform data entry and maintain accurate records.- Process documents and update information in the system.- Ensure quality and accuracy in daily tasks.- Meet productivity and performance targets.Requirements:- Basic computer knowledge and typing skills.- Good written communication skills.- Attention to detail and willingness to learn.- Freshers and experienced candidates can apply.Job Location: Coimbatore, Tamil Nadu

We are looking for a dedicated Tellecaller to join our team in Jalandhar. This role is perfect for individuals with 0 to 3 years of experience and requires at least a 12th-grade education. As a Tellecaller, you will be responsible for engaging with customers and promoting our services.nnKey Responsibilities:nn- Customer Engagement: Reach out to customers via phone calls, providing them with information about our services. You will answer any questions they may have and address their concerns to maintain a positive relationship.nn- Lead Generation: Identify potential customers by making calls to leads, gathering information, and assessing their interest in our offerings. This process is crucial for expanding our customer base.nn- Data Entry: Accurately record the details of conversations and customer interactions in our database. Keeping accurate records will help us track progress and improve our services.nn- Follow-Up: Regularly follow up with leads and existing customers to nurture relationships and prompt them for further engagement with our services.nnRequired Skills and Expectations:nnThe ideal candidate will have strong verbal communication skills and a friendly phone demeanor. You must be comfortable making numerous calls daily and possess a basic understanding of customer service principles. Attention to detail and the ability to listen effectively are essential for gathering customer feedback. A willingness to learn and adapt is crucial for success in this role.

We are seeking a dedicated Telecalling Executive to join our team in Andheri East, Mumbai. This role involves engaging with potential and existing clients through phone calls to promote our products and services.Key Responsibilities:- Cold Calling: Initiate calls to prospective customers to introduce our offerings and generate interest, maintaining a positive and encouraging tone.- Customer Engagement: Build and maintain strong relationships with clients by understanding their needs and providing suitable solutions, ensuring a personalized approach.- Lead Generation: Identify and qualify leads to support the sales team, utilizing effective questioning techniques to gather essential information.- Follow-up Calls: Reach out to leads and clients for follow-ups, ensuring timely communication and addressing any queries they may have.- Data Recording: Maintain accurate records of customer interactions and transaction details in our CRM system, ensuring all information is up-to-date for future reference.Required Skills and Expectations:Candidates must possess excellent verbal communication skills and be comfortable speaking on the phone. A good understanding of sales techniques and the ability to persuade others will be crucial for success in this role. Strong organizational skills and attention to detail are essential for managing multiple tasks effectively. The ideal candidate should be a graduate with 1 to 7 years of experience in telecalling or customer service, demonstrating a proactive approach to achieving goals and a strong commitment to fostering customer relationships.

As a Customer Service Executive, you will be responsible for providing excellent customer service by addressing inquiries and resolving issues in a timely and professional manner. This role requires strong communication skills to interact with customers through various channels such as phone, email, and chat.Key responsibilities include responding to customer inquiries promptly and accurately, assisting customers with product information and order processing, resolving customer complaints and issues effectively, and maintaining records of customer interactions and transactions. Additionally, you will collaborate with other departments to ensure customer satisfaction and contribute to the overall improvement of customer service processes.The ideal candidate should have strong communication skills, both verbal and written, excellent problem-solving abilities, and a customer-focused mindset. Proficiency in using customer service software and Microsoft Office applications is preferred. A positive attitude, empathy, and the ability to multitask in a fast-paced environment are essential for success in this role. A graduate degree and up to 6 years of customer service experience are required for this position.

As a Customer Service Associate, you will be responsible for assisting customers with their inquiries, concerns, and requests through phone calls, emails, and in-person interactions. You will need to provide excellent customer service by actively listening to customers, addressing their needs promptly, and resolving any issues efficiently.Key Responsibilities:- Responding to customer inquiries and resolving complaints in a professional and timely manner.- Providing accurate information about products and services to customers.- Processing orders, returns, and exchanges accurately.- Maintaining customer records and updating information in the database.- Collaborating with other team members to ensure customer satisfaction.Required Skills and Expectations:- Excellent communication and interpersonal skills.- Ability to remain calm and patient when dealing with difficult customers.- Strong problem-solving and decision-making abilities.- Proficiency in using customer service software and systems.- Willingness to work flexible hours and adapt to changing priorities.