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BPO Executive Jobs

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Face-to-Face For BPO Telecaller Jobs (Freshers)

Advertex Technologies Private Limited

  • 0 - 1 yrs
  • Kolkata
Outbound Calling BPO Sales Call Center Voice Process Customer Support International BPO Voice Process
Scope of Business: ADVERTEX TECHNOLOGIES PRIVATE LIMITED is established as a Private Limited Company operating in the Micro enterprise tier. Positioned within the Services sector, the company focuses on office administrative, office support, and other business support activities, explicitly specializing in the activities of customer data security and call support services.We're Hiring: Customer Service Representative (Outbound - US Process)Location: saltlake, Kolkata (Work From Office Only)Contact- 7003126224Shift Time: 7.30 PM - 4 AM (Fixed Timing)Work Days: Monday to Saturday (6 Days a Week)Freshers Welcome!About Us - ADVERTEX TECHNOLOGIES PRIVATE LIMITED we're all about delivering smart, scalable IT & BPO solutions for businesses across the globe.From lead generation to back office support, we keep things moving and clients happy. Our growing team is now on the lookout for energetic, talkative, and driven individuals to join our outbound US process.What You'll Be DoingMake outbound calls to US-based customers (night shifts)Share information about our services and offersGenerate leads, follow up, and keep conversations engagingMaintain accurate call records and customer infoBe the voice that makes a difference - helpful, polite, and professionalWhat We're Looking ForGreat communication skills (English fluency is a big plus!)Confidence on calls and a positive attitudeAbility to handle rejections without losing your coolBasic computer skillsFreshers encouraged to apply - training will be providedExperienced candidates must have valid document proof (ID, experience letter, etc.)Why Join Us?Fixed shift: 7.30 PM - 4 AM (US timing)Sundays OFFFriendly team, supportive work cultureLearn the ropes of the BPO industry and grow your careerAttractive salary + incentives for performanceBOTH Male & FemaleContact-7003126224
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  • Fresher
  • Agra
Customer Relationship Customer Care Customer Service Customer Support Customer Handling BPO Voice Telephone Handling Inbound Calls Good Communication Skills Domestic BPO
We are looking for a motivated and friendly Customer Support Executive to join our team. This is a full-time work-from-home position suitable for freshers who have completed their 12th grade.Key Responsibilities:1. **Respond to Customer Inquiries:** Handle queries via phone, email, or chat, providing accurate information and support to enhance customer satisfaction.2. **Resolve Issues:** Identify and troubleshoot customer problems effectively, working to find solutions in a timely manner.3. **Document Interactions:** Maintain clear and detailed records of customer interactions and transactions in our system for future reference.4. **Follow Up:** Proactively follow up with customers to ensure their issues are resolved and they are satisfied with the service provided.5. **Collaborate with Team:** Work with team members and other departments to ensure customer needs are met and contribute to a positive team atmosphere.Required Skills and Expectations:Candidates should have excellent communication skills and a friendly demeanor. The ability to listen effectively and empathize with customers is crucial. Basic computer skills are necessary to navigate customer support software and manage communications. A good understanding of customer service principles and a willingness to learn are also important. Strong problem-solving skills and attention to detail will help you succeed in this role. A positive attitude and a commitment to customer satisfaction are key qualities we value in our team members.
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  • 2 - 5 yrs
  • Mohan Cooperative Industrial Estate Delhi
Coordination BPO Operations Logistics Operations Transport Operations Microsoft Word Computer Literate Microsoft Excel
Coordinate with drivers and their duties.Coordinate with different B2B companiesMake reports, attendance, allowance, etc.Training provided
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  • 2 - 8 yrs
  • 1.0 Lac/Yr
  • Lucknow
Customer Care International BPO Voice Process Outbound Calling Good Communication Skills Call Center
We are looking for an enthusiastic and skilled Telecaller to join our team in Lucknow. The ideal candidate will have strong communication skills and experience in calling, helping us connect with clients across various regions.Key Responsibilities:1. **Client Engagement**: Initiate and maintain conversations with potential clients through phone calls, offering information about our products and services while understanding their needs.2. **Lead Generation**: Identify and qualify potential leads by researching and contacting prospects, ensuring an effective pipeline for our sales team.3. **Follow-Up**: Regularly follow up with leads and existing customers to nurture relationships, answer inquiries, and provide updates about our offerings.4. **Record Keeping**: Maintain accurate records of conversation details, leads, and outcomes in our CRM system, ensuring all data is up-to-date and organized for future reference.5. **Feedback Collection**: Gather feedback from clients about our services and suggestions for improvement, contributing to enhanced customer satisfaction.Required Skills and Expectations:Candidates should have a minimum of 2 to 8 years of experience in international telecalling or a related field. A graduate degree is necessary. Proficiency in English and other languages is an advantage. Excellent verbal communication skills, a friendly demeanor, and a persuasive approach are essential. The ability to handle objections and maintain a positive attitude in challenging situations will contribute to success in this role. Being adaptable and willing to learn is key.
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  • 1 yrs
  • 2.0 Lac/Yr
  • Lucknow
Outbound Calling Lead Generation Inbound Convincing Power Domestic BPO Voice Process
Tele Sales Execituve - Male Job type:- Full time, permanent, work from office. Job Location:- Alambagh, Lucknow ( / ) Job role and responsibilities:- To make communication with our Associates. Finding out their problems. Should be tried to address their problems by him/her. Genuine problems should be forwarded to concern department by her. Follow-up of every grievance till it to be resolved. Reporting to management regarding serious & unresolved problems. Attending Incoming & Outgoing calls with proper etiquette and maintaining records for them. Reminder Calls to our Associates regarding every months offers.Basic Eligibility criteria for applying:- Must have good speaking skills in English language. Working knowledge of MS-Excel. Must have Bachelor's degree.Salary:- Rs.10,000 - 15,000/- pm + benefits.Interview Details:- Mode:- Only Face to Face Day and timing:- Working days at 02:00-05:00 pmContact:- Ranjeet K. Rawat +91 9838088855 call / whatsapp
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Freshers For Customer Support Executive - Noida

Indezon Business Solutions Pvt Ltd

  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Noida Sector 63
English English Language Communication Inbound Calls BPO Voice
We're Hiring Inbound Customer Support Executive (Airtel Payments Bank) Location: Noida, Sector 63 Company: Adroit Synergies Pvt. Itd. Employment Type: Full-Time Candidates: Male Candidates Only
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Delhi
Customer Support BPO Sales Call Center BPO
We are seeking a Call Center Executive in Delhi who is eager to start a career in customer service. This full-time position is perfect for individuals with 0 to 1 year of experience, making it a great opportunity for recent school graduates.Key Responsibilities:- **Customer Support**: Assist customers by answering their queries and resolving issues efficiently through phone calls. You will provide information about products and services to ensure customer satisfaction.- **Data Entry**: Accurately record customer interactions and feedback in our system. This will help in tracking issues and improving our services.- **Follow-Up**: Proactively follow up with customers to ensure their needs are met and that they are happy with our service. This helps build lasting relationships and enhance customer loyalty.- **Team Collaboration**: Work closely with other team members and departments to ensure a seamless customer experience. Good teamwork is essential for achieving our goals.Required Skills and Expectations:Candidates should have strong communication skills, with the ability to speak clearly and listen attentively. A positive attitude and willingness to learn are crucial, as you will engage with a diverse range of customers. Basic computer skills are necessary for data entry tasks. Punctuality and reliability are important, as this role requires showing up on time and being present in the office. A foundational understanding of customer service principles will be beneficial for success in this role.
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  • 0 - 1 yrs
  • Female
  • Anna Nagar Chennai
Customer Relationship Voice Process Sales Process
We are looking for a BPO Telecaller to join our team in Anna Nagar, Chennai. This is a full-time position ideal for someone with a passion for customer service and communication skills, as you will be handling customer inquiries and providing support.Key Responsibilities:1. **Customer Interaction**: Engage with customers over the phone, addressing their inquiries and providing accurate information about our products and services to enhance customer satisfaction.2. **Data Entry**: Maintain detailed records of customer interactions and update the database with relevant information to ensure accurate tracking of inquiries and resolutions.3. **Follow-Up Calls**: Conduct follow-up calls to customers to ensure their issues have been resolved and to gather feedback about their experience.4. **Team Collaboration**: Work closely with your team members to meet daily targets and share feedback to improve the overall customer service process.Required Skills and Expectations:Candidates should possess strong communication skills in English and Tamil. A friendly and patient attitude is essential for effectively handling customer calls. You should be comfortable working in a fast-paced environment and have basic computer skills for data entry tasks. Being a quick learner who can adapt to new information is crucial. As a female candidate, you will contribute positively to our diverse team, and your ability to work well with others will be highly valued. This role is perfect for individuals looking to start a career in the BPO sector, even if you have no prior experience.
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Navi Mumbai
Voice Process English Hindi BPO
Hiring: Banking Relationship ManagerLocation: Navi MumbaiEligibility: Any GraduateExperience: Freshers or 6 months to 1 yearLanguage: English + Hindi
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  • 0 - 5 yrs
  • 2.5 Lac/Yr
  • Janakpuri Delhi
Outbound Calling Lead Generation Domestic BPO
We are looking for a motivated Telesales Executive to join our team in Janakpuri, Delhi. This role is ideal for individuals with a passion for sales and communication, ranging from fresh graduates to those with up to five years of experience.The Telesales Executive will primarily be responsible for making outbound calls to potential customers, promoting our products or services, and closing sales. You will engage with customers, understand their needs, and provide solutions that align with our offerings.Key responsibilities include:- **Conducting Outreach Calls:** You will make calls to potential clients, introducing them to our products and services and explaining their benefits clearly.- **Building Customer Relationships:** Establishing a rapport with customers is crucial; you will focus on creating trust to encourage recurring business.- **Managing Customer Queries:** Handling inquiries and providing clear, concise information about our offerings will help customers make informed decisions.- **Achieving Sales Targets:** You will be expected to meet or exceed monthly sales goals through proactive engagement and follow-ups with leads.Required skills and expectations include:- Strong verbal communication skills to convey ideas and information effectively over the phone.- Good listening skills to understand customer needs and respond appropriately.- Basic computer skills for using CRM software and maintaining records.- A target-driven attitude with the desire to achieve sales and contribute to the team
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  • 3 - 5 yrs
  • 3.3 Lac/Yr
  • Chennai
Microsoft Excel Voice Process Outbound Calling Domestic BPO Cold Calling
We are looking for a motivated and customer-focused Telecaller to join our team. The ideal candidate will be responsible for making outbound calls, handling inbound inquiries, generating leads, and maintaining positive relationships with customers. The Telecaller should have excellent communication skills and the ability to achieve sales target.
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Hiring Fresher / Telesales Representative / 12th Pass

Arohi Global Textiles Private Limited

  • 0 - 5 yrs
  • 2.5 Lac/Yr
  • Kolkata
Outbound Calling Marketing Communication Online Sales Lead Generation Voice Process B2B Sales Cold Calling Convincing Power BPO Sales Telesales Sales Tele Marketing
As a Telesales Representative, you will play a key role in our sales team, engaging with potential customers over the phone to promote and sell our products or services. This position is located in Kolkata, and we welcome applicants with 0 to 5 years of experience who have completed at least their 12th grade. **Key Responsibilities:**- **Customer Outreach:** Reach out to potential customers through phone calls to introduce our products, build interest, and capture leads.- **Product Knowledge:** Gain a comprehensive understanding of our product offerings to effectively communicate features and benefits to customers.- **Sales Pitch:** Deliver a clear and persuasive sales pitch to convince prospects to make a purchase or schedule further discussions.- **Customer Engagement:** Listen to customer needs and respond to inquiries to build rapport and trust, aiding in closing sales.- **Maintain Records:** Accurately record customer interactions and details of sales processes in our system for follow-up and analysis.- **Meet Targets:** Work towards achieving individual and team sales goals and targets through consistent performance.To be successful in this role, candidates should possess strong communication skills, a positive attitude, and the ability to handle rejection with resilience. Familiarity with basic computer applications and a willingness to learn are essential. We are looking for motivated individuals who can work collaboratively in a team environment and demonstrate a proactive approach to selling.
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Freshers For Telecaller - Jamshedpur

Katvitz Consultants Private Limited

  • 0 - 5 yrs
  • 2.5 Lac/Yr
  • Female
  • Jamshedpur
Microsoft Excel Motivating Skill KPO Convincing Power Negotiation Skills Presentation Skills Domestic BPO
We are looking for a dedicated Tele Caller to join our team in Jamshedpur. The ideal candidate will be responsible for connecting with potential customers and providing them with information about our products and services. This position is suitable for females with varying levels of experience, ranging from fresh graduates to those with five years in a similar role.**Key Responsibilities:**- **Making Calls:** Reach out to potential customers through phone calls to introduce our services and products, helping to build interest and engagement.- **Customer Interaction:** Engage effectively with customers to understand their needs, answer inquiries, and provide detailed information about the offerings.- **Data Entry:** Maintain accurate records of calls made and customers contacted, ensuring that all information is up to date for follow-up purposes.- **Feedback Collection:** Gather customer feedback during calls to improve services and help the team identify new opportunities or areas for improvement.- **Meeting Targets:** Work towards achieving daily and monthly calling goals, contributing to the overall success of the sales team.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication skills are essential to convey information clearly and effectively to customers.- **Persuasiveness:** Ability to influence customers and encourage them to consider our products or services.- **Basic Computer Knowledge:** Familiarity with using computers for data entry and managing customer records.- **Positive Attitude:** A friendly and upbeat demeanor is important to create a welcoming atmosphere for customers during calls.- **Team Player:** Willingness to work collaboratively with colleagues to achieve team objectives and support each other in task completion.
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International BPO Executive Jobs For Freshers - Kolkata

Eclick Softwares and Solutions Pvt. Ltd

  • Fresher
  • 2.0 Lac/Yr
  • Kolkata
IT Sales Website Sales Sales ITSALES Good Communication English Negotiation Skills Digital Sales Website Development
We are looking for enthusiastic individuals to join our team as International BPO Executives in Kolkata. This full-time position is ideal for freshers who hold a degree in B.A, B.C.A, B.B.A, or B.Com.**Key Responsibilities:**- **Customer Interaction:** Engage with international customers through calls and emails, providing high-quality service and support based on their needs.- **Problem Solving:** Address customer inquiries and issues efficiently by understanding their concerns and offering appropriate solutions.- **Data Management:** Maintain accurate records of customer interactions in the system, ensuring that all information is up-to-date and accessible for future reference.- **Collaboration:** Work closely with team members and other departments to resolve customer queries effectively and improve service delivery.- **Performance Reporting:** Monitor personal performance metrics, including call volume and customer satisfaction, to meet and exceed targets set by the organization.**Required Skills and Expectations:**- Strong communication skills in English are essential for effective interaction with international clients.- A basic understanding of customer service principles and practices is preferred but not mandatory.- Ability to work in a fast-paced environment, demonstrating adaptability and a positive attitude when dealing with challenges.- Good organizational skills to manage tasks efficiently and prioritize responsibilities.- A willingness to learn and develop new skills in the BPO sector, showcasing enthusiasm for personal and professional growth.
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  • 1 - 7 yrs
  • 2.0 Lac/Yr
  • Gurgaon
Domestic BPO Presentation Skills Voice Process Inbound Outbound Calling
We are looking for a dedicated Tellecaller to join our team in Gurgaon. The ideal candidate will be responsible for reaching out to potential customers, promoting our services, and managing communications effectively.**Key Responsibilities:**- **Make Outbound Calls:** Reach out to potential customers to introduce and explain our services, aiming to generate interest and secure new business opportunities.- **Follow Up on Leads:** Contact potential clients who have shown interest in our services to nurture the relationship and encourage them to take action.- **Maintain Accurate Records:** Keep detailed notes of each call, including customer feedback and follow-up actions, in our CRM system to ensure seamless communication and tracking.- **Respond to Inquiries:** Address customer questions and concerns promptly and professionally to build trust and credibility with our clients.- **Meet Targets:** Work towards achieving individual and team targets for call volume and conversion rates, contributing to the overall success of the sales team.**Required Skills and Expectations:**- Strong Communication Skills: The candidate should speak clearly and confidently, with a friendly tone to engage customers effectively.- Basic Computer Knowledge: Familiarity with using CRM software and Microsoft Office to manage calls and keep records.- Problem-Solving Ability: The candidate should have the skill to handle customer issues with a positive attitude and provide solutions.- Goal-Oriented Mindset: The ability to work towards sales targets and stay motivated in a fast-paced environment.- Prior Experience: Candidates with 1 to 7 years of experience in telecalling or sales will be preferred. Candidates must have completed at least the 12th grade and be ready to work full-time in our office.
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  • 0 - 6 yrs
  • 4.8 Lac/Yr
  • Ahmedabad
Customer Relationship International BPO Customer Service International Process Cbse Fluent English Communication Skills Business English BPO Proficiency in English
We are looking for a dedicated International Customer Support Executive to join our team in Ahmedabad. This role is ideal for individuals who are passionate about helping customers and possess strong communication skills. The ideal candidate will handle customer queries while ensuring high standards of service.You will be responsible for:1. **Customer Interaction**: Engage with international customers through phone, email, and chat to understand and resolve their issues efficiently.2. **Problem-Solving**: Analyze customer concerns and provide suitable solutions quickly, ensuring complete customer satisfaction.3. **Documentation**: Maintain accurate records of customer interactions, feedback, and resolutions in the company system.4. **Collaboration**: Work closely with various teams to escalate issues and share customer insights, enhancing the overall service experience.5. **Feedback Implementation**: Collect and analyze customer feedback to suggest improvements for products or services.To be successful in this role, you should possess **excellent verbal and written communication skills in English**. A good understanding of customer service principles is essential. Being a quick learner and having the ability to adapt in a fast-paced environment are critical qualities for this position. Individuals with prior experience in customer support are preferred, but freshers with enthusiasm and a willingness to learn are encouraged to apply. A minimum education of 12th grade is required for this full-time position.
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Face-to-Face For Telecaller Jobs (Freshers)

Yashasvi Bhawa Consultant Pvt Ltd

  • 0 - 5 yrs
  • 7.0 Lac/Yr
  • Female
  • Virar
Voice Process Inbound Convincing Power Motivating Skill Domestic BPO Marketing Communication
We are looking for a female Telecaller to join our team in Virar. This is a full-time position for individuals with 0 to 5 years of experience. A minimum education of 10th pass is required for the role.**Key Responsibilities:**- **Making Outbound Calls:** Reach out to potential customers to discuss our products or services and promote sales.- **Handling Inbound Calls:** Respond to incoming calls from customers to answer their queries and provide information about our offerings.- **Updating Customer Information:** Maintain accurate records by inputting customer data and details of calls into our database.- **Following Up with Leads:** Regularly check in with leads to encourage conversions and ensure they have the information needed to make purchase decisions.- **Resolving Customer Complaints:** Address any issues or concerns raised by customers, providing solutions or escalating them to the appropriate department.**Required Skills and Expectations:**- Good communication skills are essential to clearly convey information and engage with customers effectively.- A friendly and approachable demeanor to build rapport with clients and create a positive experience.- Basic computer skills for data entry and using call management software.- Ability to work in a team environment, collaborating with colleagues to achieve common goals.- Strong listening skills to understand customer needs and respond appropriately.This role is perfect for those seeking to start their career or gain experience in the customer service field.
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  • 1 yrs
  • 2.5 Lac/Yr
  • Kolkata
Business Development Sales BDE Inside Sales BPO
Job Title: Business Development Executive (BDE) Company Name: GTech Web SolutionsLocation: Salt Lake Sector V, KolkataJob Type: Full-Time (Work from Office)Working Days: Monday to SaturdayWorking Hours: 11:00 AM - 7:00 PMQualification-12th pass and aboveExp- with good communication skills and experience with sales ,bde or marketing or bpo background will work.Job Overview:We are seeking a dynamic and result-oriented Business Development Executive (BDE) to join our growing team. The ideal candidate should possess excellent communication skills, strong client-handling abilities, and a proactive approach toward generating business opportunities.Key Responsibilities:Identify and develop new business opportunities through various channels.Build and maintain strong relationships with potential and existing clients.Conduct market research to identify customer needs and industry trends.Present and promote company services to prospective clients.Handle client queries and provide appropriate solutions.Achieve monthly and quarterly sales targets.Coordinate with internal teams to ensure smooth execution of projects.
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  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Eluru
Telecommunication Outbound Calling Negotiation Skills Voice Process Cold Calling Convincing Power BPO Call Center
We are looking for a dedicated Telecaller Staff member to join our team in Eluru. This is an entry-level position, suitable for candidates who have completed their 12th grade and are eager to start their careers in communication and customer service.Key Responsibilities:1. **Making Outbound Calls**: You will communicate with potential customers to inform them about our products and services, aiming to understand their needs and answer their queries effectively.2. **Customer Engagement**: Engage with customers through friendly conversations to build rapport and provide information that assists in their decision-making process.
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  • Fresher
  • 0.9 Lac/Yr
  • Female
  • Tiruchirappalli
Customer Relationship Customer Care Customer Service Customer Support Customer Communication Call Center Inbound Process Inbound Calls Domestic BPO Domestic Voice Process
We are looking for a motivated and friendly Customer Care Executive to join our team. This role is ideal for freshers who have completed their 12th grade and are eager to start their career in customer service. The position is full-time and allows you to work from home, providing flexibility while you assist our customers.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls and messages from customers to answer questions and provide information about our products and services.- **Resolve Customer Issues:** Identify and address any problems customers face, guiding them through solutions to enhance their experience.- **Maintain Customer Records:** Document all interactions with customers accurately in our system to ensure a complete history of communication for future reference.- **Provide Feedback to Management:** Share insights from customer interactions with the management team to help improve services and customer satisfaction.- **Follow-up with Customers:** Reach out to customers after issues have been resolved to ensure they are satisfied and to gather feedback.Required skills and expectations:- Strong communication skills in both spoken and written formats to effectively assist customers.- A positive attitude and a patient approach to handling customer inquiries and complaints.- Basic computer skills to manage customer information and navigate necessary software.- Ability to work independently while maintaining a strong focus on customer satisfaction.- Female candidates are preferred for this position.
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Looking For Telecaller Executive

Indezon Business Solutions Pvt Ltd

  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Gurgaon Sector 20
English Language Calling Domestic BPO
We are looking for a Telecaller Executive with 1-2 years of experience to join our team in Gurgaon Sector 20. The ideal candidate will be responsible for engaging with customers over the phone to provide information about our products and services.Key Responsibilities:- Make calls to customer to remind about insurance Primer and Dues- Collect payment and maintain proper record- Handle queries - Follow up Required Skills and Expectations:Candidates should have excellent verbal communication skills and the ability to engage effectively with a diverse range of clients. A proven track record in telemarketing or customer service is essential, as is the ability to work well in a team and independently. Strong organizational skills will help you manage multiple calls and tasks efficiently. A graduate degree is required, along with a positive attitude and a willingness to learn and adapt in a fast-paced environment.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Chennai
Domestic BPO Outbound Calling Voice Process Inside Sales Online Sales BPO Sales Calling Telesales
We are looking for a Customer Support/Telesales Executive to join our team in Chennai /Hyderabad/Kochi for one of the leading Matrimony Site(Company) .This is full-time role is ideal for individuals with little to no experience, allowing them to grow in a dynamic sales environment. As a Telesales Executive, you will engage with potential customers over the phone to promote our products and services.**Key Responsibilities:**- **Contact Potential Customers:** Reach out to leads through phone calls to introduce our offerings, ensuring they understand the benefits of what we provide.- **Maintain Customer Relationships:** Build rapport with clients and address their inquiries or concerns, fostering a positive connection to encourage sales.- **Achieve Sales Targets:** Work towards hitting monthly and quarterly sales goals, demonstrating initiative and commitment in your role.- **Document Interactions:** Keep accurate records of customer interactions and sales, which helps in tracking performance and improving techniques.- **Collaborate with Team Members:** Work closely with other sales team members to share insights and strategies for improving sales effectiveness.**Required Skills and Expectations:**- Strong communication skills are essential for effectively conveying information and persuading customers.- Good listening skills help in understanding customer needs and responding appropriately.- Basic computer skills are necessary for managing records and using sales software.- A positive attitude and enthusiasm for sales are crucial for maintaining motivation and engaging with clients.- Candidates should have completed at least the 12th grade. This position offers a great opportunity to develop your career in sales while working in a supportive and energetic environment.
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  • Fresher
  • 0.9 Lac/Yr
  • Female
  • Chennai
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center Inbound Process Inbound Calling Domestic BPO
We are seeking a dedicated and enthusiastic Customer Care Executive to join our team in Chennai. This is a full-time, work-from-home position designed for freshers who have completed their 12th grade. The ideal candidate should be a female and possess a strong desire to assist customers effectively.Key Responsibilities:- **Customer Interaction**: Engage with customers through phone calls, emails, or chat. You will be the first point of contact, providing information and support on our products and services. - **Issue Resolution**: Address customer inquiries and complaints promptly and professionally. Your goal is to resolve issues to ensure customer satisfaction, enhancing their experience with our brand.- **Product Knowledge**: Learn about our products and services to provide accurate information. Staying informed will enable you to assist customers confidently and effectively.- **Documentation**: Maintain clear records of customer interactions in our system. Accurate documentation helps track issues and improve future service.Required Skills and Expectations:The ideal candidate should have excellent communication skills, both verbal and written. A friendly and positive attitude is essential, as is the ability to listen and empathize with customer concerns. Basic computer skills and familiarity with using a computer for customer service tasks are also required. You should be organized and able to manage time effectively, providing timely responses to customer inquiries. A proactive approach to problem-solving will benefit you in this role, ensuring you meet and exceed customer expectations.
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  • Fresher
  • 0.9 Lac/Yr
  • Female
  • Pune
Domestic Calling Customer Care Customer Relationship Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center Domestic BPO Domestic Call Center
We are seeking a dedicated Customer Care Executive to join our team in Pune. This is a full-time, work-from-home position ideal for freshers who have completed their 12th grade.Key Responsibilities:- **Customer Support:** Assist customers with inquiries via phone, email, or chat, ensuring they receive timely and accurate responses.- **Issue Resolution:** Identify and resolve customer issues efficiently, escalating complex problems to the appropriate department when necessary.- **Documentation:** Maintain detailed records of customer interactions and transactions to ensure clarity and follow-up.- **Product Knowledge:** Stay updated on our products and services to provide accurate information and assist customers effectively.- **Feedback Collection:** Gather customer feedback to help improve service quality and enhance customer satisfaction.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to interact professionally with customers. Strong problem-solving abilities are essential to address customer concerns efficiently. A good understanding of computer operations is necessary, as you will be using various software for customer management. Being a team player is crucial, as cooperation with other departments may be needed to resolve customer issues. Candidates should demonstrate a positive attitude and a commitment to providing the best service possible, ensuring customers feel valued and heard.
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  • Fresher
  • 0.8 Lac/Yr
  • Female
  • Hyderabad
Customer Relationship Customer Care Customer Service Customer Support Customer Communication Call Center Domestic BPO Inbound Process Inbound Calls Voice Process Customer Management Customer Handling
As a Customer Care Executive based in Hyderabad, you will play a crucial role in ensuring customer satisfaction through effective communication and support. We are looking for dedicated female candidates who are recent school graduates and ready to engage with customers in a friendly manner.Key responsibilities include:1. **Responding to Customer Inquiries**: You will handle and respond to customer questions via phone, email, or chat, providing solutions or information clearly and politely.2. **Resolving Issues**: When customers face problems, you will assist them in finding solutions quickly and effectively, ensuring a positive experience.3. **Maintaining Records**: You will keep track of customer interactions and update records in our system, ensuring that all information is accurate and current for future reference.4. **Providing Product Information**: You will assist customers by giving them detailed information about our products or services, helping them make informed decisions.Required skills include strong communication abilities and a friendly attitude, as well as patience and empathy to handle various customer emotions. You should also possess basic computer skills for data entry and navigation of various software tools. Additionally, being a quick learner and ready to adapt to new challenges is vital for success in this role. Overall, we seek individuals who are committed to delivering excellent customer service and enhancing customer relationships.
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  • Fresher
  • Anna Nagar Chennai
Voice Process Sales Process Domestic BPO Customer Support
We are seeking a motivated BPO Telecaller to join our team in Anna Nagar. This position is perfect for freshers looking to start their careers in the business process outsourcing sector. The ideal candidate will be female and should be ready to work full-time in an office setting.**Key Responsibilities:**- **Making Calls:** Reach out to potential clients or customers to promote services and gather feedback, ensuring effective communication throughout.- **Handling Inquiries:** Respond to customer questions and concerns, providing accurate information and resolving issues to enhance customer satisfaction.- **Data Entry:** Maintain and update customer information in the database, ensuring that all records are accurate and current for future reference.- **Following Scripts:** Use given scripts and guidelines during calls to maintain consistency and clarity in messaging.- **Reporting:** Document call outcomes and maintain logs to assist the management in analyzing telemarketing efforts and improving strategies.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication skills are essential for effectively addressing customer needs and promoting services.- **Listening Skills:** Active listening abilities are crucial for understanding customer inquiries and responding appropriately.- **Team Player:** Willingness to work collaboratively with colleagues to achieve team goals and maintain a positive work environment.- **Adaptability:** Openness to learning and adapting to new processes and technologies in a dynamic work setting.- **Basic Computer Knowledge:** Familiarity with computer systems and data entry processes to accurately manage customer information.
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BPO Executive

Livechek Pvt Ltd

  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Delhi
BPO Operations Basic Computer Knowledge BPO Executive
The primary task is to handle calls from customers or clients and provide them with a solution to their queries.He/She must show the willingness to learn new things every time and then.Must discuss every matter with its supervisor or team leader to get any issue sortedGiving a resolution to the customers or clients should be the whole and sole responsibility.Should carry out various other professional services like Business Research, Legal services, Financial Analysis, etc.Must be very effective in providing customer service by providing resolution to their complicated queries and issues.Must efficiently set goals and work on them so as to avoid any escalations and maintain relevancy and quality while providing service to the customers.
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  • Fresher
  • Dhanbad
Customer Relationship Customer Care Customer Service Customer Support Customer Handling BPO Voice Telephone Handling Inbound Calls Good Communication Skills Domestic BPO
We are looking for a Customer Support Executive to provide exceptional service to our clients from the comfort of their homes. This role is ideal for freshers who are eager to develop their communication skills and work in a dynamic environment.Key Responsibilities:1. **Responding to Customer Inquiries**: You will handle incoming calls, emails, and chats from customers, addressing their questions and concerns promptly and accurately.2. **Providing Solutions**: Your goal will be to understand customer issues and provide effective solutions, ensuring a positive experience that encourages loyalty.3. **Logging and Tracking Issues**: You will maintain records of customer interactions and issues, helping to track trends and improve service quality over time.4. **Collaborating with Team Members**: Working with colleagues, you will communicate effectively to share insights and strategies that enhance customer satisfaction.5. **Adhering to Policies and Procedures**: It
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  • Fresher
  • Virar
Customer Relationship Customer Care Customer Service Customer Support Customer Handling BPO Voice Telephone Handling Inbound Calls Good Communication Skills Domestic BPO
We are looking for a motivated and enthusiastic Customer Support Executive to join our team. This role is perfect for fresh graduates looking to begin their career in customer service. You will help customers with their inquiries while working from the comfort of your home.Key Responsibilities:1. **Responding to Customer Inquiries**: You will communicate with customers through phone, email, or chat to address their questions and resolve any issues effectively.2. **Providing Product Information**: You will assist customers in understanding our products and services, ensuring they have all the necessary information to make informed decisions.3. **Maintaining Customer Records**: You will be responsible for logging customer interactions and updating the database to reflect any ongoing issues or resolutions.4. **Collaborating with Team Members**: You will work closely with your team to share knowledge and support each other in resolving complex customer issues.5. **Delivering Exceptional Service**: You will strive to provide a positive experience for every customer, ensuring their satisfaction and encouraging brand loyalty.Required Skills and Expectations:Candidates must be high school graduates and possess excellent communication skills, both written and verbal. You should have a friendly and patient demeanor, allowing you to handle customer issues with empathy. Basic computer skills and a reliable internet connection are essential. A willingness to learn and adapt in a dynamic work environment is crucial for success in this role.
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  • Fresher
  • Indore
Customer Relationship Customer Care Customer Service Customer Support Customer Handling BPO Voice Telephone Handling Inbound Calls Good Communication Skills Domestic BPO
We are seeking a motivated Customer Support Executive to join our dynamic team. This full-time role involves assisting customers with their inquiries and ensuring a positive experience.Key Responsibilities:- Respond to Customer Inquiries: Handle incoming calls and messages from customers, providing accurate information and support.- Resolve Issues: Identify customer problems and offer effective solutions to ensure customer satisfaction.- Maintain Records: Document interactions with customers clearly and accurately in the system for future reference.- Collaborate with Teams: Work closely with other departments to assist with customer requests and improve service quality.Required Skills and Expectations:We are looking for individuals with excellent communication skills, both written and verbal, to effectively engage with customers. Strong problem-solving abilities are essential to address and resolve issues swiftly. A positive attitude and willingness to help are crucial for creating a pleasant customer experience. Basic computer skills are necessary for using our support software. As this is a work-from-home role, being self-motivated and disciplined is important in managing your time effectively. Freshers with a 12th-grade education are welcome to apply, as we provide training to help you succeed in this position.
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Hiring Freshers || BPO Executive

Eclick Softwares and Solutions Pvt. Ltd

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Kolkata
Outbound Sales BPO Sales International BPO
Eclick is looking for fresher for outbound voice processRequirementCandidate must be fluent in EnglishCandidate must be sales driven or interested in sales processCandidate must be comfortable to work in Kolkata location and onsite modeCandidate must be graduated in any stream.Contact potential or existing customers using a prepared calling list or CRM database.Identify prospects, qualify leads, and gather relevant customer information.Explain products or services, answer questions, and convince customers to make a purchase or take a specific action.Initiate calls to people or businesses with no prior connection to introduce offerings.Respond confidently to customer doubts or resistance and provide convincing clarifications.
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BPO Executive (Freshers) Kolkata

Eclick Softwares and Solutions Pvt. Ltd

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Kolkata
Outbound Calling BPO Operations International BPO Outbound Sales
Candidate must be fluent in EnglishCandidate must be sales driven or interested in sales processCandidate must be comfortable to work in Kolkata location and onsite modeCandidate must be graduated in any stream.
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Frequently Asked Question

Q1. What is BPO Executive?

Business Process Outsourcing is called BPO in short. They have to handle important tasks like calling customers, meeting customer needs, administrative work, providing technical support, etc. They communicate with sellers and attend to their queries.

Q2. What is the job role of BPO Executive?

The Job of a BPO Executive is to handle outsourced incoming and outgoing customer calls on behalf of businesses. Handles all voice and non-voice processes in BPOs and call centers. Most often, the jobs are offsite and relate to customer care, finance, billing, accounting, and data processing.

Q3. Is BPO Executive is a good job?

BPO Executive is a very popular career option in India. It provides job opportunities to people with different skill sets and educational backgrounds. BPO executives enjoy flexible working hours, career development, and exposure to international clients.

Q4. What is the highest salary in BPO Executive?

Salary of BPO executive depends on skill and experience. In the initial phase, you get around 2-3 lakh annually, which increases depending on experience. BPO executives can earn up to 50 lakh annually. It is important to continuously learn and enhance your skills to maximize earnings.