BPO Executive Jobs

Job OverviewJoin our BPO team as a Telecaller, engaging with customers across various sectors including sales, banking, and visa services. This is an ideal full-time opportunity for enthusiastic freshers.Key ResponsibilitiesMake outbound calls to connect with potential customers.Provide clear information and address customer inquiries.Maintain accurate records of all customer interactions.Work towards achieving daily communication and sales targets.Requirements & DetailsMinimum Qualification: 10th PassExperience Level: Fresher welcomeEnglish Fluency: Fluent English requiredSalary: ?12,000 - ?30,000 per monthWork Mode: In-Office (Full-Time)Working Hours: Monday to Saturday, 9:00 AM - 6:30 PM (Rotational Shift)Location : PAN IndiaPlease drop your cv with the role you are interest at jobsforall025@gmail.com

WE ARE HIRING - BPO VOICE PROCESSLocation: CoimbatoreWe are looking for enthusiastic and energetic candidates to join our team for the BPO Voice Process.Job DescriptionHandle inbound and outbound customer calls.Provide excellent customer support and resolve customer queries.Explain products and services to customers.Maintain good customer relationships.Achieve daily and monthly performance targets.Required SkillsGood verbal communication skills.Basic English communication.Active listening and problem-solving skills.Customer handling skills.Positive attitude and willingness to learn.Basic computer knowledge.Ability to work in a team.Job Location CoimbatoreContact Details 9043326222Interested candidates, contact us today!Start your career with us and grow your future!

Training will be provided.Role & responsibilities Handle inbound and outbound customer calls to address banking-related queries, service requests and complaints.Provide accurate information on banking products, services, account-related processes and transactions.Identify customer needs and proactively promote relevant banking products such as credit cards, loans, insurance and other financial offerings.Drive upselling and cross-selling targets while ensuring a positive customer experience and maintaining service quality.Maintain accurate customer interaction records, follow up on unresolved queries and adhere to banking processes, compliance requirements and data confidentiality standards.Working Details- Working Days: 6 Days a Week- Weekly Off: 1 Rotational Week Off- Shift: Rotational Shifts (Shift window for females 7 am - 7pm)Preferred candidate profile Graduate. No BTech, BCAor MCACandidates must be comfortable with customer support and upselling responsibilities, rotational shifts, and rotational weekly offs.

We are looking for a Customer Care Executive to join our team in Jagatpura, Jaipur. The ideal candidate should have a passion for helping customers and ensuring a positive experience with our services.Key Responsibilities:1. Respond to Customer Inquiries: Handle customer questions and complaints through various communication channels with professionalism and courtesy.2. Provide Product Information: Educate customers about our products and services, assisting them in making informed decisions.3. Resolve Issues: Address and resolve customer complaints or problems, ensuring satisfaction and fostering a positive relationship with our clients.4. Document Communications: Maintain accurate records of customer interactions, issues, and resolutions to improve our service quality.5. Collaborate with Team: Work closely with other departments to ensure comprehensive support for customers and to relay feedback for continuous improvement.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to effectively engage with customers. A good understanding of customer service principles is essential, along with a commitment to providing excellent support. Strong problem-solving abilities and patience in dealing with customer concerns are crucial. The role is open to individuals with 0 to 6 years of experience, and a minimum of a 12th-grade education is required. Successful candidates will work full-time from our office, contributing to a positive team environment and delivering outstanding customer service.

Join our team in Gariahat, Kolkata as an International Telecaller. You will engage with customers around the world, offering them information about our services and addressing their needs. This is a full-time position suitable for candidates with 1 to 5 years of relevant experience.nnKey Responsibilities:nn1. Customer Interaction: Communicate effectively with international clients over the phone, providing detailed information about our offerings. You will need to be approachable and friendly to ensure a positive customer experience.nn2. Lead Generation: Identify potential clients and gather data to create new leads for our services. Your ability to research and connect with prospects is crucial for driving business growth.nn3. Problem Resolution: Address customer inquiries and resolve any issues they may have. You should be able to handle objections calmly and find solutions that satisfy both the client and our company.nn4. Documentation and Reporting: Maintain accurate records of customer interactions and report on feedback and issues faced by clients. This information helps the company improve its services and understand market trends.nnRequired Skills and Expectations:nnCandidates must have at least a 10th-grade education and possess strong verbal communication skills. Fluency in English is essential for effective customer engagement. Ideal candidates should be self-motivated, detail-oriented, and able to work in a fast-paced environment. A positive attitude and the ability to work collaboratively in a team are also important for success in this role.

We are seeking a Tele Representative to join our team in Delhi NCR. This part-time position is suitable for individuals with 0 to 2 years of experience, and applicants should have completed at least the 12th grade. This role mainly involves communication and supporting our clients over the phone.nnKey Responsibilities:nn- Client Communication: You will interact with customers regularly, providing them with information about our services and addressing their inquiries to ensure satisfaction.n n- Data Entry: Recording and updating customer information in our database is essential. You will ensure that all details are accurate and current.nn- Lead Generation: Identify potential clients and assist in generating leads through calls. Your ability to engage prospects will help in expanding our customer base.nn- Feedback Collection: You will gather feedback from customers about their experiences. This information is vital for improving our services.nnRequired Skills and Expectations:nnCandidates should have excellent communication skills in both spoken and written formats. A pleasant phone manner is necessary for effective interaction with clients. Basic computer skills are required for data entry tasks. You should be detail-oriented, organized, and capable of managing your time effectively while working from home. A proactive attitude and the ability to work independently will help you excel in this position. We welcome motivated and enthusiastic individuals who are eager to learn and grow.

* Make outbound calls to prospective customers and explain available Channel Partners* Understand customer requirements and provide suitable loan options.* Explain loan eligibility, documentation and application procedures.* Generate customer interest and convert enquiries into applications.* Coordinate with internal sales and operations teams for case processing.* Maintain daily calling reports and update customer details in the CRM/MIS.* Achieve daily and monthly calling and business targets.

# We're Hiring! - Telecaller (Female)Company: Shivnik TechnologyShivnik Technology is looking for a confident, enthusiastic and dedicated Female Telecaller to join our team.Job Responsibilities:- Make outbound calls to potential clients and generate business leads.- Explain our IT services, website development and digital marketing solutions.- Handle client enquiries and follow up with interested customers.- Communicate professionally with clients over phone and WhatsApp.- Maintain basic client records and daily calling reports.Requirements:- Basic knowledge of computers and MS Office.- Basic understanding of social media platforms (Facebook, Instagram, etc.).- Basic knowledge or interest in digital marketing.- Good communication and convincing skills.- Confident, polite and positive attitude.- Freshers and experienced candidates can apply.Position: Female Telecaller Only Company: Shivnik Technology Job Type: Full-TimeInterested candidates can share their resume and apply now!

About the Role:Roy Digital is expanding its international sales operations. We are hiring experienced International Inside Sales Executives / Outbound Telesales Specialists for a US Outbound Campaign. This is a 100% remote (Work from Home) position operating entirely during US Business Hours (Night Shift).Key Responsibilities:- Conduct 40 to 50 outbound cold calls daily to US prospects and real estate professionals.- Deliver professional pitches, handle basic client objections, and share live digital agency website design portfolios/demos.- Follow up with interested international clients and maintain accurate daily call logs.Compensation, Target & Payment Structure (STRICT POLICY):- Monthly Performance-Linked Fixed Salary: INR 15,000 to INR 20,000.- Minimum Performance Metric (Target): Candidates must successfully close a minimum target of 3 deals/sales within every 30-day billing cycle to clear the fixed salary.- Salary Release Conditions: Please note that this is a strict target-driven model. Salary disbursement is completely contingent upon successfully closing the 3 deals. No baseline fixed salary, no base payouts, and no monthly baseline allowances are provided before target completion.- STRICT NO-UPFRONT FEE POLICY: We do NOT provide any advance salaries, upfront allowances, or initial calling credits before the target is completed.Infrastructure & Mandatory Tools Requirement:- Personal Workstation: Candidates must possess their own personal Laptop/PC (minimum 8GB RAM) and a reliable high-speed broadband internet connection with power backup.- Calling Setup: Candidates are required to utilize their own international outbound calling setup (VoIP apps like Skype, TextNow, or equivalent).- Reimbursement Policy: All operational calling expenses will be 100% reimbursed by the company strictly upon the successful completion of the monthly 3-deal target.Mandatory Candidate Requirements:- Professional Experience: Minimum 1 to 3 years of verifiable experience in International BPO, US Lead Generation, or Outbound Cold Calling is mandatory. Candidates without international voice process experience will be rejected instantly.- Language Fluency: Exceptional English communication skills with a neutral or professional international accent. Strong objection-handling skills are highly required.How to Apply:Please submit your application directly. Qualified professionals will be invited for a 3-USA Agent Live Mock Call Test.

As a Customer Care Associate, you will play an essential role in ensuring customer satisfaction and support. Your primary focus will be assisting customers with their inquiries and providing solutions in a friendly and professional manner.Key Responsibilities:- Respond to Customer Inquiries: Address queries via phone, email, or chat, ensuring timely and accurate information is given to customers.- Resolve Customer Issues: Identify and troubleshoot problems customers face, providing effective solutions to ensure a positive experience.- Maintain Records: Accurately log customer interactions and issues in the system to help track queries and resolutions.- Follow Up: Proactively reach out to customers to ensure their issues have been resolved to their satisfaction.- Provide Product Information: Inform customers about product features, services, and promotions, guiding them in making informed decisions.- Collaborate with Team Members: Work closely with colleagues and other departments to share insights and improve customer service processes.Required Skills and Expectations:- Communication Skills: Strong verbal and written communication skills are essential for interacting effectively with customers.- Problem-Solving Ability: You should be able to think critically and offer solutions to customer issues.- Empathy and Patience: A customer-focused attitude is necessary to understand customer concerns and address them with care.- Basic Computer Skills: Familiarity with computer systems and software is important for logging information and tracking customer issues.- Team Player: You should be able to work well with others, sharing knowledge and supporting your team. The ideal candidate will have a positive attitude and a willingness to learn. This role is based in Thoraipakkam and requires candidates to work from the office.

1. Job PurposeTo raise funds for the organisation by reaching out to potential donors through telephone calls, explaining the NGO's mission, creating awareness about its social initiatives, and motivating individuals to contribute towards the cause.The Telecaller will be responsible for acquiring new donors, generating donations, converting leads into committed supporters, and maintaining positive relationships with existing donors.2. Key ResponsibilitiesA. Fundraising & Donor AcquisitionMake outbound calls to prospective donors using the database provided by the organisation.Explain the NGO's mission, vision, social initiatives, and impact.Persuade potential donors to support the organisation through one-time or monthly recurring donations.Convert interested prospects into confirmed donors.Promote monthly donation programmes and recurring contribution plans.Achieve assigned daily, weekly, and monthly fundraising targets.Follow up with interested prospects to maximise donation conversions.B. Donor Engagement & Relationship BuildingBuild trust and establish long-term relationships with potential and existing donors.Communicate the importance and impact of regular contributions.Follow up with existing donors for renewals and continued support.Contact inactive donors and encourage them to restart their contributions.Address donor queries and provide accurate information about the organisation.Ensure a positive and professional donor experience.C. Calling & Conversion PerformanceMake the required number of quality outbound calls every day.Maintain a healthy conversation-to-conversion ratio.Handle donor objections confidently and professionally.Explain donation amounts, payment methods, and recurring donation options.Ensure interested donors complete the donation process.Maintain proper follow-up records for every prospect.D. Reporting & DocumentationMaintain daily calling and fundraising reports.Update donor details, call outcomes, and follow-up status in CRM or Excel.Record confirmed donations and pending commitments.Share daily performance reports with the Team Leader.Ensure accurate donor information and data confidentiality.E. Ethical FundraisingRepresent the NGO professionally and honestly.Never misrepresent the organisation or its social impact.Respect donors' decisions and preferences.Follow approved calling scripts and fundraising guidelines.Ensure donor consent for recurring contributions and communications.

WE ARE HIRING ZOYA AYURVEDA URGENT HIRING - JOIN OUR TEAM! Position:Telecaller / Telesales / Lead Generation Executive Job Responsibilities: Handle inbound & outbound calls and patient leads. Explain Ayurvedic products and services to customers. Follow up with interested leads. Generate and convert leads into sales. Maintain regular customer follow-ups. Achieve monthly sales targets. Maintain proper records of leads and follow-ups. Salary: 15,000 - 30,000 + Attractive Incentives Working Hours: 10:00 AM - 7:00 PM Job Type: Full-Time Work From Office Location: GTB Nagar, Delhi - 110009 Office Address:House No. 112, 3rd Floor, Near Bus Stand, Gate No. 3, GTB Nagar, Delhi - 110009 Eligibility & Requirements: Graduate 6 Months - 5 Years of Experience Preferred Excellent Communication Skills Good Convincing & Sales Skills Customer Handling & Follow-up Skills Interview Timing: 11:00 AM - 4:00 PM Why Join Zoya Ayurveda?Be a part of a growing Ayurvedic healthcare brand and build a successful career with us! APPLY NOW!Call / WhatsApp: 9211844436 Limited Openings - Apply Today!

WE ARE HIRING - UK LIFESTYLE SURVEY EXECUTIVECompany: Mahe Technologies Pvt. Ltd.Location: Golpark, Gariahat, KolkataExperience: 6 Months - 3 YearsSalary: 15,000+ (Based on experience)Shift: 1 PM - 10 PMWorking Days: Monday-Friday + Alternate Saturday OffWork Mode: Work from OfficeRequirements:- Previous UK Lifestyle Survey experience is mandatory.- Excellent English communication skills are a must.- Only candidates with specific Lifestyle Survey experience are eligible.- International outbound BPO experience is required.Job Responsibilities:- Conduct outbound calls for UK Lifestyle Survey campaigns.- Communicate professionally with UK-based customers.- Follow survey scripts and maintain accurate records.IMPORTANT: Candidates without prior Lifestyle Survey experience will NOT be considered. Experience in other BPO processes alone is not sufficient.Interested candidates can share their updated resumes.HR: Sana KhatoonEmail: sanakhatoon1402@gmail.comContact: 8282914404 / 8585894046

We are looking for serious, dedicated, and self-motivated individuals who are passionate about learning and building a long-term career.Requirements:Serious attitude toward workDedicated and responsibleGood communication skillsWillingness to learn and growPositive mindset and teamworkIf you are committed, disciplined, and ready to work with consistency, we'd love to connect with you.

We are seeking a dedicated Telecalling Executive to join our team in Andheri East, Mumbai. This role involves engaging with potential and existing clients through phone calls to promote our products and services.Key Responsibilities:- Cold Calling: Initiate calls to prospective customers to introduce our offerings and generate interest, maintaining a positive and encouraging tone.- Customer Engagement: Build and maintain strong relationships with clients by understanding their needs and providing suitable solutions, ensuring a personalized approach.- Lead Generation: Identify and qualify leads to support the sales team, utilizing effective questioning techniques to gather essential information.- Follow-up Calls: Reach out to leads and clients for follow-ups, ensuring timely communication and addressing any queries they may have.- Data Recording: Maintain accurate records of customer interactions and transaction details in our CRM system, ensuring all information is up-to-date for future reference.Required Skills and Expectations:Candidates must possess excellent verbal communication skills and be comfortable speaking on the phone. A good understanding of sales techniques and the ability to persuade others will be crucial for success in this role. Strong organizational skills and attention to detail are essential for managing multiple tasks effectively. The ideal candidate should be a graduate with 1 to 7 years of experience in telecalling or customer service, demonstrating a proactive approach to achieving goals and a strong commitment to fostering customer relationships.

As a Customer Service Executive, you will be responsible for providing excellent customer service by addressing inquiries and resolving issues in a timely and professional manner. This role requires strong communication skills to interact with customers through various channels such as phone, email, and chat.Key responsibilities include responding to customer inquiries promptly and accurately, assisting customers with product information and order processing, resolving customer complaints and issues effectively, and maintaining records of customer interactions and transactions. Additionally, you will collaborate with other departments to ensure customer satisfaction and contribute to the overall improvement of customer service processes.The ideal candidate should have strong communication skills, both verbal and written, excellent problem-solving abilities, and a customer-focused mindset. Proficiency in using customer service software and Microsoft Office applications is preferred. A positive attitude, empathy, and the ability to multitask in a fast-paced environment are essential for success in this role. A graduate degree and up to 6 years of customer service experience are required for this position.

We are seeking a motivated BPO Customer Support Executive to join our team in Coimbatore. In this full-time role, you will play a crucial part in providing exceptional customer service. This position is ideal for candidates with 0-3 years of experience and at least a 12th-grade education.Key Responsibilities:- Customer Interaction: Engage with customers through various communication channels, addressing their inquiries and providing assistance as needed.- Issue Resolution: Identify and resolve customer issues by troubleshooting problems effectively and guiding them through solutions.- Product Knowledge: Maintain a deep understanding of the company's products and services to provide accurate information to customers.- Record Keeping: Document customer interactions and transactions clearly and promptly for future reference and quality assurance.- Team Collaboration: Work closely with colleagues and other departments to ensure a seamless customer experience and effective problem-solving.Required Skills and Expectations:Candidates must possess strong communication skills to interact confidently with customers. A problem-solving mindset is essential for addressing customer issues efficiently. Additionally, the ability to work effectively in a team environment while maintaining a positive attitude is crucial. Basic computer skills are expected for managing customer information and documentation. A high level of patience and empathy when dealing with customers is necessary to foster positive relationships and enhance overall customer satisfaction.

Job Description - BPO Voice ProcessWe are hiring candidates for the BPO Voice Process in Gandhipuram, Coimbatore.Job Role: Customer Support Executive - Voice ProcessLocation: Gandhipuram, CoimbatoreShift: Day ShiftProcess: Inbound / Outbound Voice ProcessQualification: Any Degree / 12th PassSkills Required: Good communication skills, basic computer knowledge, and a positive attitude.Experience: Freshers and experienced candidates can apply.Job Responsibilities:Handle customer calls professionally.Provide information and resolve customer queries.Maintain good customer relationships.Achieve daily performance targets.Interested candidates can apply now!

Here is a professional BPO Voice Process job description for recruitment in Gandhipuram, Coimbatore, including your contact number.WritingWE ARE HIRING - BPO VOICE PROCESSLocation: Gandhipuram, Coimbatore, Tamil NaduPosition: Customer Support Executive - Voice ProcessJob Description:- Handle inbound and outbound customer calls.- Assist customers with their queries and provide appropriate solutions.- Communicate professionally in a clear and polite manner.- Maintain customer satisfaction and follow company guidelines.- Update customer information and call details in the system.Eligibility Criteria:- Freshers and experienced candidates can apply.- Good communication skills required.- Basic computer knowledge is an advantage.- Immediate joiners preferred.Job Details:- Job Type: Full-time- Work Location: Gandhipuram, Coimbatore- Process: BPO Voice / Customer SupportContact / Apply Now: 9043326222Interested candidates can contact us for further details.Share with friends and job seekers!#Hiring #BPOJobs #VoiceProcess #CoimbatoreJobs #GandhipuramJobs #CustomerSupport #FreshersJobs