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BPO Executive Jobs

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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Powai Mumbai
Hindi Fresher
As a BPO Executive, you will be responsible for addressing customer queries, clearly explaining products and services. Your role will involve resolving complaints effectively and escalating any issues that require further attention. You will also be tasked with updating customer information and maintaining accurate records of calls.To excel in this position, you should possess strong communication skills to interact with customers effectively and clearly. Problem-solving abilities are essential for addressing customer complaints and finding suitable solutions. You should be detail-oriented to ensure customer information is accurately updated and recorded. A readiness to work collaboratively in a team and adapt to various situations is also important.This is a full-time position located in Powai, Mumbai, and candidates should have completed their 12th grade. Prior experience is not necessary, making this an excellent opportunity for individuals looking to start their career in the BPO sector. You will be required to work from the office, engaging directly with clients and fellow team members. Candidates must be prepared for a structured work schedule that includes working hours and specific days of operation.This role offers a chance to enhance your customer service skills while contributing to a team environment. Suitable candidates are encouraged to apply for this exciting opportunity.
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  • 0 - 1 yrs
  • Teynampet Chennai
Cash Collection Collections Recovery BPO Operations
Key Responsibilities:Make outbound calls to customers dailyCollect payments from customers over callFollow up with customers for pending dues & updatesMaintain call records and update payment statusResolve customer queries professionallyRequirements:Good communication skillsLanguages required: Tamil, English Additional languages preferred: Hindi, Malayalam, Telugu, KannadaFreshers and experienced candidates can applyTarget-oriented with good convincing skillsBenefits:Direct joiningImmediate openings
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  • 0 - 3 yrs
  • 4.8 Lac/Yr
  • Noida Sector 15
International BPO US Shift Fluent English International Sales Outbound Calling Marketing Marketing Communication Online Sales KPO Lead Generation Interpersonal Skills Voice Process Domestic BPO Inbound Inside Sales Negotiation Skills Convincing Power B2B Sales Cold Calling BPO Non Voice BPO Sales Outbound Sales English Language Domestic Calling Inbound Calls Inbound Sales Calling Tele Marketing Basic Computer Skills BPO Sales Telesales Tele Sales
We are seeking a motivated Telesales Executive to join our team in Sector 15. The ideal candidate will be responsible for engaging with potential customers, promoting our products, and successfully closing sales. This role is suitable for individuals with 0 to 3 years of experience, and a minimum education level of 12th pass is required. Key Responsibilities:- Making Calls: Engage with potential customers through outbound calls to introduce our products and services.- Product Knowledge: Maintain a clear understanding of the products to effectively inform and persuade customers about their benefits.- Customer Relationship Management: Build and maintain positive relationships with customers to encourage repeat business and referrals.- Achieving Sales Targets: Work towards meeting or exceeding daily and weekly sales targets set by the management.- Reporting Feedback: Provide feedback to management regarding customer interests and challenges to improve sales strategies.Required Skills and Expectations:- Strong communication skills are essential for effectively engaging with customers over the phone and answering their queries.- A good persuasive ability is important to convince potential clients about the value of our offerings.- Basic computer skills are necessary to document sales interactions and customer information accurately.- A proactive and enthusiastic attitude will contribute to a positive work environment and enhance team performance.- Candidates should be comfortable working in an office setting and available for full-time hours.
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  • Fresher
  • 6.5 Lac/Yr
  • Chamoli
Outbound Calling Customer Care Voice Process International BPO International Voice Process International Voice Call Center BPO Call Center
As an International Voice Process Executive in Chamoli, India, you will engage with customers worldwide, providing exceptional phone-based support and assistance. This full-time role is suitable for fresh graduates looking to start their careers in the customer service field.nnKey Responsibilities:nn1. Customer Interaction: You will communicate with international clients over the phone, addressing their inquiries and concerns promptly and effectively.nn2. Problem Resolution: Your primary responsibility will be to identify customer issues and provide timely solutions, ensuring high levels of client satisfaction.nn3. Product Knowledge: You are expected to understand and familiarize yourself with the companys products and services to assist customers accurately.nn4. Documentation: Maintain clear and accurate records of customer interactions and transactions in the designated systems for efficient tracking and follow-up.nn5. Team Collaboration: Work closely with your team to share insights and strategies to improve customer service processes and enhance overall performance.nnRequired Skills and Expectations:nnCandidates should possess excellent communication skills in English, both spoken and written. You must demonstrate strong interpersonal skills to build rapport with customers. A positive attitude, adaptability, and willingness to learn are essential. Proficiency in using computers and familiarity with customer service software will greatly benefit candidates in this role. As a fresh graduate, you should be eager to embrace challenges and contribute positively to the customer service team.
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  • 0 - 3 yrs
  • 1.0 Lac/Yr
  • Coimbatore
Customer Handling Good Communication Skill
BPO Voice Process - Job DescriptionA BPO Voice Process involves communicating with customers over the phone to provide information, solve problems, answer questions, and deliver good customer service.Main ResponsibilitiesHandle incoming and outgoing customer calls.Understand customer issues and provide suitable solutions.Explain products, services, and company policies.Maintain a polite and professional tone while speaking.Update customer details and call information in the system.Meet company targets for customer satisfaction, call quality, and productivity.Types of Voice ProcessInbound Voice Process: Receiving calls from customers for support, queries, or complaints.Outbound Voice Process: Calling customers for sales, feedback, follow-ups, or service updates.International Voice Process: Communicating with customers from countries such as the USA, UK, or Australia.Domestic Voice Process: Handling customer calls within India.Skills RequiredGood communication skills in English.Active listening and problem-solving skills.Patience and a positive attitude.Basic computer knowledge.Ability to handle customers professionally.
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  • Fresher
  • Laxmi Nagar Delhi
Customer Relationship Customer Service Customer Care Outbound Calling Customer Handling Customer Management International BPO Cold Calling Customer Communication Customer Support Call Center
URGENT HIRING: 100% Work From Home Opportunity with Instamart! Remote Bhoomi Consultancy lekar aaya hai ek aur behtareen Work From Home job opportunity freshers aur experienced dono candidates ke liye! Agar aap ghar baithe ek stable process mein kaam karna chahte hain, toh turant apply karein. Job Details & Process:* Role / Process: Instamart Chat Support (90% Chat + 10% Calling)* Location: 100% Work From Home (Pan India)* Salary: 13,000 (Fixed In-Hand)* Batch Starts: Upcoming Monday Work Schedule:* Shift: 8 Hours Rotational Shift + 1 Hour Break* Working Days: 6 Days Working 1 Rotational Week Off* Training: 15 Days Structured Training Provided System / Technical Requirements:* Operating System: Windows 10 Pro* Processor: Intel Core i3 / i5 Processor* RAM: Minimum 8 GB RAM* Stable Internet / Wi-Fi Connection Key Benefits:* 100% Work From Home comfort* Stable process with career growth* Supportive management and training team* Immediate Joining - Limited Seats How to Apply?Interested candidates apna updated resume turant WhatsApp par share karein ya direct update channel join karein:* WhatsApp Contact: +91 7000426326* Direct Updates Channel: https://whatsapp.com/channel/0029VbC1onl6hENwbXlAr01D(Message format: Interested for Instamart WFH along with your resume)#WorkFromHome #WorkFromHomeJobs #RemoteJobs #RemoteWork #WFHIndia #Instamart #SwiggyInstamart #ChatProcess #NonVoiceJobs #VoiceProcess #CustomerSupport #CustomerServiceJobs #BPOJobs #Recruitment #RemoteBhoomi #RemoteBhoomiConsultancy #FresherJobs #FreshersHiring #ExperiencedHiring #ImmediateJoining #JobSearch #HiringNow #UrgentHiring #JobAlert #PartTimeJobs #FullTimeJobs #MadhyaPradeshJobs #MPJobs #BhopalJobs #IndoreJobs #JabalpurJobs #DelhiJobs #NoidaJobs #GurgaonJobs #BangaloreJobs #HyderabadJobs #MumbaiJobs #PuneJobs #JobsInIndia #GharSeKaam
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  • 1 - 3 yrs
  • 2.0 Lac/Yr
  • Tiruvannamalai
Customer Relationship Telephone Handling Customer Care Inbound Calls Customer Service Cold Calling BPO Voice Domestic BPO Customer Handling Customer Support Good Communication Skills
Strong analytical and problem-solving skillsExcellent attention to detail and accuracyProficiency in accounting principles and practicesExperience with accounting software and systemsExpert in MS Office tools like MS Excel, MS Word etc.Roles and Responsibilities:-Checking order quantity, pricing & discounting, accurate product specifications as per customer requirements.Inquiry register maintenance and follow up.Debtors collection plan.Debtors follow up , variance and report.Complaints reports.Education & Experience:-Should have a Bachelor Degree.
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  • 1 - 7 yrs
  • 2.0 Lac/Yr
  • Delhi
Outbound Calling Marketing Communication Domestic BPO Voice Process Presentation Skills International BPO Inbound Motivating Skill English BPO Call Center Calling Typing Skills Tele Sales Telesales BPO
We are looking for a dedicated Tele Caller to join our team. This role involves engaging with customers over the phone to provide information about our products and services. You will play a crucial role in maintaining customer relationships and ensuring customer satisfaction.nnKey Responsibilities:nn1. Customer Engagement: Make outbound calls to potential and existing customers to inform them about our offerings, addressing their inquiries and concerns effectively.n n2. Data Entry and Management: Maintain records of customer interactions, updating databases with accurate information to track progress and follow-ups.nn3. Promotional Activities: Assist in promoting various products and services, encouraging customers to take advantage of current promotions and offers.nn4. Feedback Collection: Gather customer feedback after calls to understand their experience and identify areas for improvement.nn5. Team Collaboration: Work closely with other team members to share insights and improve overall customer service strategies.nnRequired Skills and Expectations:nnCandidates should possess excellent communication skills and have a pleasant telephone demeanor. A high level of patience and perseverance is essential, as is the ability to handle rejections gracefully. Familiarity with telemarketing or customer service is desirable but not mandatory. Strong organizational skills are needed to manage multiple tasks efficiently. The ideal candidate should be a female with a minimum of 1 year to a maximum of 7 years of experience and must have completed at least 12th grade. This is a full-time work-from-home position located in Delhi.
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  • Fresher
  • 3.3 Lac/Yr
  • Delhi NCR
Customer Care Outbound Calling International BPO Customer Service
We are looking for a Customer Care Executive to join our team. This is a great opportunity for freshers who have completed their 10th grade and are eager to begin their career in customer service. You will work from the comfort of your home while helping customers with their inquiries.nnKey Responsibilities:nn1. Respond to customer inquiries: You will handle customer questions via phone, email, or chat, providing them with accurate and timely information.n2. Resolve complaints: When customers have issues, you will work effectively to find a solution, ensuring their satisfaction and maintaining a positive experience.n3. Update customer records: You will keep accurate records of customer interactions, updating information as needed to ensure data is current and reliable.n4. Provide feedback: You will share insights from customer interactions with your team to help improve our products and services.nnRequired Skills and Expectations:nnCandidates should have strong communication skills, allowing them to convey information clearly and courteously. You must be a team player, willing to collaborate with others to enhance the customer experience. Attention to detail is vital, as you will handle customer information and ensure all records are accurate. Being patient and empathetic will help you deal with customers effectively, ensuring they feel valued and heard. A positive attitude and a willingness to learn are essential traits for success in this role.
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  • 2 - 5 yrs
  • 3.5 Lac/Yr
  • Chandigarh Road Ludhiana
Marketing Outbound Calling Marketing Communication Online Sales Lead Generation Interpersonal Skills Domestic BPO Inbound Inside Sales Negotiation Skills Convincing Power Cold Calling B2B Sales BPO Non Voice Outbound Sales BPO Sales English Language Inbound Calls Domestic Calling Inbound Sales Tele Marketing Sales Telesales Tele Sales Communication Skills Basic Computer Skills Calling
Sales Executive (Inside Sales) Experience: 3+ Years preferred Location: Chandigarh Road, Ludhiana Package: 25K+ depending upon last ctc Working Hours: 10:00 AM - 7:00 PMJob Responsibilities:Handle inbound and outbound sales calls.Generate leads and convert prospects into customers.Follow up with potential and existing customers.Maintain customer relationships and update sales records.Achieve assigned sales targets.Coordinate with the sales and operations teams.Requirements:Good communication and interpersonal skills.Confident and persuasive personality.Basic computer knowledge.Prior experience in inside sales/telecalling will be an advantage.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Indore
Voice Process Customer Care International Voice International Voice Process International BPO
Hiring: International Voice Process - IndorePosition: International Voice Process ExecutiveLocation: IndoreEligibility:Freshers & Experienced candidates can applyMinimum Qualification: Graduate Salary:21,000 CTCWork Schedule:5 Days Working2 Rotational Week OffsKey Requirements:Good English communication skillsWillingness to work in rotational shiftsCustomer service mindsetBasic computer knowledgePerks & Benefits:Attractive salary packageCareer growth opportunitiesFriendly work environmentTraining provided for freshersApply Now!Interested candidates can share their resume or contact us for more details.
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  • 0 - 2 yrs
  • 1.3 Lac/Yr
  • Female
  • Jaipur
Financial Services Domestic BPO Calling BPO Call Center Telemarketing Telesales
We are looking for a motivated and enthusiastic female Tellecaller to join our team in Jaipur. This full-time position is ideal for candidates with 0 to 2 years of experience, who have completed their 12th grade.Key Responsibilities:1. Making Outbound Calls: You will reach out to potential customers to share information about our products and services.2. Customer Interaction: Engage with clients in a friendly and professional manner, answering their queries and providing accurate information.3. Data Entry: Record the details of calls and update customer information in our database efficiently.4. Follow-up Calls: Perform follow-up calls to existing customers to gather feedback and enhance customer satisfaction.5. Achieving Targets: Work towards achieving daily and monthly call targets while maintaining quality in communication.Required Skills and Expectations:We expect candidates to be clear communicators with excellent verbal skills. You should be able to build rapport quickly while being polite and professional. Patience and a positive attitude are essential when dealing with customer inquiries. Strong organizational skills will help you manage your time effectively and prioritize tasks. A familiarity with basic computer applications is also important, as you will be required to enter and manage data regularly. This role is a great opportunity to start a career in customer service and communication.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Bhopal
BPO Chat Process
Job Opening: Chat Support ExecutivennWe are hiring enthusiastic and customer-focused individuals to join our team as Customer Support Executives. And Chat support executivesnn Job Role:nnHandle customer queries via call, chat, or emailnProvide accurate information and resolve customer concernsnMaintain a positive and professional attitudenRecord customer interactions in the systemnFollow company guidelines and quality standardsn Multiple Processes Available:nnVoice Process (Inbound/Outbound)nNon-Voice Process (Chat/Email)nBlended Processn Salary:nn12,000 - 15,000 per month (Based on experience & process)nPerformance incentives availablen Eligibility: nAge criteria = 18 to 35nMinimum 12th Pass / GraduatenGood communication skillsnBasic computer knowledgenFreshers & experienced candidates both can applyn Shift:nnDay & Rotational shifts availablen Location:nnMagnum Group,Chinar fortune city, groundfloor, Bhopal (M.P) Google Maps Location:nhttps://maps.app.goo.gl/uG3S4Kg6FxF5VqZx5nnHR. Lokranjan KadweynContact- 7869153156nShare your resume- Lokranjankadwey@magnumgroup.co.in
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  • Fresher
  • 3.0 Lac/Yr
  • Bommanahalli Bangalore
Communication Multiple Languages Telecalling Executive Kannada Telecaller Tamil Telecaller BPO Telecaller Telugu Tele Caller Basic Computer Skills BPO Operations Negotiation Skills Convincing Power Collections Recovery
DO YOU SPEAK KANNADA, TELUGU, TAMIL, OR HINDI? FIXED SALARY: ABOVE 17,000/- PER MONTH! + ATTRACTIVE INCENTIVES & EXTRA BENEFITS! JOB LOCATION: BOMMANAHALLI / SILK BOARD OFFICES!If you speak at least TWO of those languages and want an immediate job in South Bangalore, we are hiring you directly! Roles: Collection Executives Requirement: Basic computer operating knowledge (Can operate a PC or learn quickly). Experience: Freshers and Experienced candidates are welcome! Direct HR Drive: Zero consultancy charges. Direct company payroll.
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  • Fresher
  • 1.5 Lac/Yr
  • Jadavpur Kolkata
Voice Process Inbound Domestic BPO
We are looking for a Tele Caller to join our team in Jadavpur, Kolkata. This is a full-time, work-from-office position suitable for freshers who have completed at least 10th grade. As a Tele Caller, your primary duty will be to communicate with potential customers over the phone. You will engage in conversations, answer queries, and provide information about our services to encourage interest. You will be expected to work efficiently and contribute positively to team goals.Key responsibilities include:- Making outbound calls to prospective customers to share product details and information.- Maintaining a record of conversations in a structured manner to ensure follow-up and track interactions.- Utilizing basic computer skills for data entry and documentation.Required skills and expectations encompass:- Proficiency in Hindi to effectively communicate with clients.- Basic computer knowledge to manage data and record calls.- A willingness to adapt and learn in a fast-paced environment.- Candidates should be between the ages of 18 to 35.This role offers a fixed salary structure with high incentives based on performance. No insurance or loan benefits are provided. Direct joining opportunities are available for eligible candidates. This position requires you to work on-site, ensuring a productive and collaborative work environment in Jadavpur, Kolkata.
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  • 1 - 2 yrs
  • 2.0 Lac/Yr
  • Noida Sector 132B
Real Estate Agent Real Estate Sales Real Estate Property Acquisition Real Estate Marketing Cold Calling BPO Non Voice Outbound Calling Residential Sales Convincing Power Target Achievement Negotiation Skills Basic Computer Skills
Handle incoming and outgoing calls with prospective customers.Generate leads and follow up with potential clients.Explain real estate projects, properties, pricing, and offers to customers.Schedule site visits and coordinate with the sales team.Maintain regular follow-ups with leads through calls and WhatsApp.Achieve assigned sales and lead-conversion targets.Maintain customer information and daily calling reports.Build and maintain good relationships with prospective clients.
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  • 2 - 5 yrs
  • 4.3 Lac/Yr
  • Hyderabad
International Voice Process International Voice International BPO Voice Process International BPO Executive
Job Description: International Voice Process ExecutiveJob Title: International Voice Process ExecutiveExperience: Minimum 2 YearsProcess: International Voice CallingShift: US Shift (Night Shift)Week Off: Rotational Week OffEmployment Type: Full-TimeJob SummaryWe are looking for experienced International Voice Process Executives with a minimum of 2 years of experience in international voice calling. The ideal candidate should have excellent communication skills, strong customer-handling abilities, and the flexibility to work in US shifts with rotational weekly offs.Key ResponsibilitiesHandle inbound and/or outbound international customer calls professionally.Communicate effectively with international customers and provide accurate information and assistance.Understand customer requirements, resolve queries, and provide appropriate solutions.Maintain high standards of customer service and customer satisfaction.Handle customer complaints and escalations efficiently.Achieve daily, weekly, and monthly performance targets, including call quality, productivity, and customer satisfaction.Maintain accurate customer records and update call details in the system.Follow company policies, process guidelines, and quality standards.Required Skills and QualificationsMinimum 2 years of experience in an International Voice Process.Excellent verbal communication skills in English.Good listening, interpersonal, and customer-handling skills.Ability to handle international customers professionally.Basic computer knowledge and familiarity with CRM or calling tools.Strong problem-solving and decision-making abilities.Ability to work under pressure and meet performance targets.Shift RequirementsMust be willing to work in US shifts / night shifts.Must be comfortable working with rotational weekly offs.Should be flexible with shift timings based on business requirements.Preferred Candidate ProfileCandidates with prior experience in international BPOs, customer support, customer service, or international sales calling.Immediate joiners or candidates with a short notice period will be preferred.Interested candidates can apply with their updated resumes at mohit.kumar@firstmeridianglobal.com
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gorakhpur
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
We are looking for a Customer Support Executive to join our team in Kanpur. This role is ideal for individuals with 0 to 2 years of experience who have completed their 12th grade. You will be working from home, assisting customers with their inquiries and ensuring they have a positive experience.nnKey Responsibilities:nn- Responding to Customer Inquiries: You will assist customers by answering their questions via phone, email, or chat, providing clear and informative responses to resolve their issues effectively.nn- Troubleshooting Issues: When customers face problems, you will identify the root cause and guide them through the necessary steps to resolve these challenges, ensuring a smooth experience.nn- Providing Product Information: You will inform customers about our products and services, helping them understand features and benefits to enhance their overall experience.nn- Documenting Interactions: It will be your responsibility to keep accurate records of customer interactions and the steps taken to resolve their issues, which will help our team improve service quality.nnTo be successful in this role, you must have strong communication skills, both written and verbal, and be able to work independently. An understanding of customer service principles and a problem-solving attitude are essential. Patience, empathy, and a willingness to learn new processes will also help you excel in this position.
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  • 1 - 2 yrs
  • 4.0 Lac/Yr
  • Pune
BPO Executive E-commerce Executive BPO BFSI Telecom Sales
800+ OPENINGS URGENT HIRING PUNE WALMART - SELLER SUPPORT Looking for an immediate career opportunity in INTERNATIONAL E-commerce Customer SupportPune CTC: Up to 32,000Chat + Email Non-Voice ProcessRotational Shifts 5.5 Days WorkingOne-way Cab Facility during odd hoursWHO CAN APPLYGraduate / 12th Pass with 6+ months experienceE-commerce Seller Support experience preferredINTERNATIONAL E-commerce / BPO / BFSI / Telecom profiles consideredVoice experience can also be consideredAge: Below 35 yearsNotice Period: 15-30 daysSELECTION PROCESSHR Interview Operations Interview Written Versant Assessment800+ positions Urgent requirement Apply Now!
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Female
  • Marthandam Kanyakumari
Voice Process Outbound Calling Basic Computer Skills Domestic BPO
Roles and ResponsibilitiesHandle outbound customer calls.Respond to customer queries in a professional manner.Provide accurate information about products and services.Maintain customer records and update call details.Resolve customer issues or escalate them when requiredRequirementsGood communication skills in English or Telugu.Good listening and customer handling skills.Basic computer knowledge and MS Office skills.Willingness to work in a voice process.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Dehradun
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
Join our team as a Customer Support Executive in Dehradun, India, and provide exceptional support to our clients. This full-time position is ideal for candidates with 0 to 2 years of experience and requires a minimum of 12th-grade education. You will work from home while assisting customers with their inquiries.nnKey Responsibilities:nn- Respond to Customer Inquiries: Handle phone calls, emails, and chats from customers, providing them with accurate information and resolving their issues efficiently.n- Document Customer Interactions: Maintain records of customer interactions in our database, ensuring that all details are accurately logged for future reference.n- Assist with Product Knowledge: Learn about our products and services to better assist customers and help them make informed decisions.n- Provide Feedback: Share customer feedback with the team to improve service quality and enhance customer satisfaction.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills, both verbal and written, to effectively interact with customers. Attention to detail is essential for documenting interactions accurately. Being a team player is important, along with the ability to work independently in a remote setting. Basic computer skills, including proficiency in email and Internet usage, are necessary to handle customer queries effectively. Candidates should have a positive attitude and be willing to learn and adapt in a fast-paced environment.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Patna
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
We are looking for a dedicated Customer Support Executive to join our team in Patna, India. This is a full-time work-from-home position ideal for individuals with 0 to 2 years of experience who have completed their 12th grade.nnAs a Customer Support Executive, you will be the first point of contact for our customers, assisting them with their inquiries and resolving their issues. Your role is crucial in ensuring customer satisfaction and maintaining a positive relationship with our clients.nnKey Responsibilities:n1. Respond to customer inquiries via phone, chat, or email: You will address questions and concerns in a timely manner, providing accurate information and solutions.n2. Resolve customer complaints effectively: You will identify issues, investigate solutions, and take appropriate action to resolve complaints while ensuring all customer interactions are handled professionally.n3. Provide product information and support: You will help customers understand our products and services, guiding them on how to use them effectively while promoting a positive customer experience.n4. Maintain accurate records of interactions: You will document all customer interactions and track issues to ensure follow-up actions are completed as needed.nnRequired Skills and Expectations:nCandidates should possess excellent communication skills and have a customer-focused attitude. The ability to work independently and manage time effectively is essential. Proficiency in using computers and various communication tools is expected, and a positive, problem-solving approach will enhance your success in this role.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Bhopal
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
We are looking for a dedicated Customer Support Executive to join our team in Bhopal, India. This is a full-time position that allows you to work from home. Ideal candidates should have 0 to 2 years of experience and have completed their 12th grade education.nnAs a Customer Support Executive, your primary responsibility will be to assist customers with their inquiries, resolving issues to ensure their satisfaction. You will actively listen to customer concerns and provide prompt solutions while maintaining a friendly and professional demeanor. nnKey Responsibilities include:nn1. Customer Inquiries: Respond to customer questions via phone, email, or chat. You will provide clear information about products and services to help customers make informed decisions.nn2. Issue Resolution: Address and resolve customer complaints. You will investigate issues, offer solutions, and follow up to ensure the customer is satisfied with the resolution.nn3. Record Keeping: Maintain detailed records of customer interactions and transactions. Your documentation will help track problems and solutions for future reference.nn4. Feedback Collection: Gather customer feedback to share with the team. Your insights will help us improve our services and better meet customer needs.nnTo succeed in this role, you should have strong communication skills, be a good listener, and display a positive attitude. Strong problem-solving abilities and the ability to work independently are essential. A passion for helping others and the perseverance to address challenges will contribute to your success in this position.
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  • Fresher
  • 3.0 Lac/Yr
  • Bommanahalli Bangalore
Tele Caller Kannada Telecaller Tamil Telecaller BPO Telecaller Telecaller Executive Convincing Power Computer Operations Strategic Communication
DO YOU SPEAK KANNADA, TELUGU, TAMIL, OR HINDI? FIXED SALARY: ABOVE 17,000/- PER MONTH! + ATTRACTIVE INCENTIVES & EXTRA BENEFITS! JOB LOCATION: BOMMANAHALLI / SILK BOARD OFFICES!If you speak at least TWO of those languages and want an immediate job in South Bangalore, we are hiring you directly! Roles: Operations Executives Requirement: Basic computer operating knowledge (Can operate a PC or learn quickly). Experience: Freshers and Experienced candidates are welcome! Direct HR Drive: Zero consultancy charges. Direct company payroll.
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  • 0 - 4 yrs
  • 1.0 Lac/Yr
  • Coimbatore
Customer Handling Planning Skills
Job Description: BPO Voice Process ExecutiveLocation: Coimbatore, Tamil NaduShift: Day ShiftProcess: Inbound / Outbound Voice ProcessJob Description:We are looking for enthusiastic and customer-focused candidates for a BPO Voice Process role in Coimbatore. The candidate will be responsible for communicating with customers over the phone, addressing their queries, providing accurate information, and ensuring customer satisfaction.Responsibilities:Handle inbound and outbound customer calls.Resolve customer queries and provide appropriate solutions.Communicate professionally and maintain good customer relationships.Update customer information in the system.Achieve customer service and quality targets.Requirements:Good communication skills in English.Basic computer knowledge.Freshers and experienced candidates can apply.Willingness to work in a day shift.Good listening and problem-solving skills.Job Location: CoimbatoreWorking Hours: Day Shift
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  • 0 - 3 yrs
  • 1.0 Lac/Yr
  • Coimbatore
Typing Basic Computer Skills
Writing## BPO Non-Voice Process - Coimbatore (Day Shift)Job Title: BPO Non-Voice Process ExecutiveLocation: Coimbatore, Tamil NaduShift: Day ShiftProcess: Non-Voice / Back Office### Job DescriptionWe are looking for motivated candidates for a BPO Non-Voice Process role in Coimbatore. The role involves handling customer requests and updating information through email, chat, data entry, and other back-office tasks without making or receiving customer calls.### Roles and Responsibilities- Handle email and chat support.- Perform data entry and maintain accurate records.- Process customer requests and update information in the system.- Verify documents and maintain data accuracy.- Follow company procedures and meet quality targets.### Skills Required- Basic computer knowledge and typing skills.- Good written communication skills in English.- Attention to detail and accuracy.- Basic knowledge of MS Office.- Ability to work in a team.### Eligibility- Freshers and experienced candidates can apply.- Minimum qualification: 12th pass or any degree, depending on company requirements.- Willingness to work in a day shift.Work Location: Coimbatore, Tamil NaduShift Timing: Day Shift
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  • 0 - 3 yrs
  • 1.0 Lac/Yr
  • Coimbatore
Customer Handling Good Communication Skills
BPO Voice Process - Job DescriptionA BPO Voice Process involves handling customer interactions over the phone and providing professional, timely, and accurate support.Key ResponsibilitiesHandle inbound and/or outbound customer calls.Understand customer queries and provide appropriate solutions.Resolve complaints and service-related issues professionally.Maintain a polite, confident, and customer-friendly communication style.Verify customer information and update records in the system.Follow company policies, call-handling procedures, and quality standards.Document customer interactions accurately.Escalate complex issues to the appropriate team when required.Achieve assigned targets for productivity, quality, and customer satisfaction.Skills RequiredGood verbal communication skills in English.Clear pronunciation and active listening skills.Basic computer knowledge and typing skills.Ability to handle customers calmly and professionally.Problem-solving and multitasking abilities.Willingness to work in rotational shifts, if required.Typical Job ProfilePosition: Customer Support Executive / Voice Process ExecutiveIndustry: BPO / Customer ServiceProcess: Inbound / Outbound Voice ProcessExperience: Freshers and experienced candidates can applyWork: Customer calls, query resolution, complaint handling, and data updating.ContactFor job details and applications: 9043326222
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  • 1 - 3 yrs
  • 4.5 Lac/Yr
  • Bangalore
Data Management International BPO Voice Process International BPO Executive Sales Support Executive
First Meridian hiring Announcement Urgent Hiring and immediate joiners preferred. Grab the opportunity .We're Hiring for one of our prestigious clients Job Title: Analyst Sales Operations(Bangalore)Work location: Domlur BangaloreWork Mode: Work From Office(3 days/week, 2 days WFH) (for female employee cab will be provided if shift timings are between 8pm to 6am)Candidates must be flexible for APJ, EMEA, and AMER shifts (assigned post-training)Interview Mode: Face-to-Face is MUSTJob Description:About Business Unit:Within the Master Data Governance (MDG) Organization, the purpose of the role is for driving operational efficiency, governance & accuracy within the MDG organization.Specifically, streamlining business processes and leveraging best practices.Role Overview:Focus is on centralizing administrative and system support functions and increasing our responsiveness to our business customers. The MDG analyst provides support to all Dell Technologies Business Units including but not limited to Sales, Services, Channels, Finance and other downstream clients.Key Responsibilities:Ability to work rotational hours APJ, US, EMEASupport and maintain all incoming MDG requestsComplete assigned daily requests in line with the defined SLAHandle customer escalations carry out root cause analysis on escalations with effective response timesAnalyze complex and disparate sets of data to make timely fact-based decisions and recommendationsAbility to engage with stakeholders to understand their needsAssist in preparing important KPIsProvide End of Quarter support aligning with key business units EOQ support structuresParticipate in regular team forums providing process improvement ideas and possible group training opportunitiesPrepare and deliver clear and well- organized presentations to stakeholders/team/leadershipGood team player with the ability to build rapport with stakeholders and fellow team members driving collaborative activities to achieve resultsPerforms other duties as requiredEssential Requirements:Strong English and local language spoken and writtenStrong analytical and customer service skillsExcellent organizational as well as multi- tasking skillsSelf-initiation and creative thinkingExcel and PowerPointHigh sense of urgencyDesirable Requirements:Proficient in MS Office applicationsSQL experience a plus but not requiredMandatory SkillsWorked in data management background,Handled any type of data.Support Experience, Working experience in Sales and/or Marketing domainExcellent verbal, and written communication skills.Multi-tasking capabilities, Stake holder management & engagement skills & real-time problem-solving skillIncubment should have worked in any international BPOLet me know if you know of anyone who would be a fit for this roleInterested candidates mail your resume : mohit.kumar@firstmeridianglobal.com
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  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • Chandigarh
Motivating Skill Outbound Calling Voice Process Convincing Power Negotiation Skills Cold Calling Outbound Sales KPO Domestic BPO Presentation Skills International BPO English Voice Support Calling
Job Title: Telecaller Location: ChandigarhExperience:0-3 YearsEmployment Type: Full-TimeSalary Bracket:15-20K About the RoleWe are looking for enthusiastic and result-driven Telecaller who can connect with students, explain our courses, and generate walk-ins for admissions. If you have good communication skills and a convincing approach, this is a great opportunity to start or grow your career.
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  • 0 - 3 yrs
  • 4.8 Lac/Yr
  • Noida Sector 3
International BPO US Shift Fluent English International Sales Outbound Calling Marketing Marketing Communication Online Sales KPO Lead Generation Interpersonal Skills Voice Process Domestic BPO Inbound Inside Sales Negotiation Skills Convincing Power B2B Sales Cold Calling BPO Non Voice BPO Sales Outbound Sales English Language Domestic Calling Inbound Calls Inbound Sales Calling Tele Marketing Basic Computer Skills BPO Sales Telesales Tele Sales
About the Role:Bright Future RPD Hiring Solution is inviting applications for top International BPOs and global contact centers operating in Noida. We need ambitious candidates with exceptional English communication skills to deal with worldwide clients.Key Responsibilities:* Make outbound B2B/B2C calls to international clients (US/UK/Canada markets).* Pitch premium international services, software products, or solutions and close sales.* Answer client queries and handle dynamic objections over the phone.* Maintain strict professional compliance and international telephone etiquette.Requirements:* Education: 12th Pass / Undergraduates / Graduates / Dropouts can apply.* Experience: 0-3 Years (Prior experience in international sales/voice process is a huge plus).* Language: Flawless, fluent, and accent-free English communication is MANDATORY.* Comfortable working in 100% Night Shifts.Benefits:* Fixed monthly salary credited on time + High performance bonuses.* Free home pick-and-drop cab facility provided by the client.* Global exposure and rapid career growth.How to Apply:Interested candidates with fluent English can apply
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Tele Sales Executive (1-3 Yrs Exp) - Full Time

BrightFuture RPD Hiring Solutions

  • 1 - 2 yrs
  • Noida
Telesales B2C Sales Lead Generation Negotiation Skills Cold Calling Marketing Outbound Calling Marketing Communication Online Sales KPO Interpersonal Skills Domestic BPO BPO Non Voice Outbound Sales Voice Process Inbound English Language Inside Sales Inbound Sales Tele Marketing Convincing Power B2B Sales BPO Sales Inbound Calls Domestic Calling Calling Basic Computer Skills BPO Sales Tele Sales Communication Skills
Job Profile: Tele Sales ExecutiveLocation: Noida Shift: Fixed Day ShiftSalary: 20,000 to 28,000 Fixed PM + High Incentive Structure Number of Openings: 15About the Role:Bright Future RPD Hiring Solution is hiring experienced Tele Sales Professionals for premium FinTech, EdTech, and Real Estate companies in Noida. If you have a proven track record in sales and want to boost your income with high incentives, apply today!Key Responsibilities:* Conduct B2C/B2B cold calling and convert leads into active sales.* Handle client objections, negotiate prices, and close deals over the phone.* Consistently achieve weekly and monthly sales targets.* Maintain daily call reports and CRM data.Requirements:* Education: Graduate preferred (12th Pass with excellent experience can also apply).* Experience: 1 to 3 Years in Tele Sales / Inside Sales / Outbound Calling.* Language: Strong communication skills in Hindi & Decent English.* High convincing power and target-oriented mindset.How to Apply:Apply here or share your updated resume via WhatsApp at 8595974460 for a quick round of telephonic interview.
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  • 0 - 2 yrs
  • 3.3 Lac/Yr
  • Noida
Customer Support Customer Service Inbound Calling Domestic BPO Voice Process Customer Relationship Outbound Calling Customer Care Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
Job Profile: Customer Care Executive (Domestic Inbound Process)Location: Noida (Sector 16, 62 & 63 near Metro Station)Shift: Day Shift / Rotational Day ShiftsSalary: 15,000 to 22,000 Fixed PMNumber of Openings: 15About the Role:Bright Future RPD Hiring Solution is hiring Customer Support Executives for top domestic BPOs and corporate houses in Noida. This is a pure customer service profile with NO sales targets involved.Key Responsibilities:* Answer inbound calls from customers and resolve their queries or complaints.* Provide accurate, valid, and complete information regarding company products/services.* Maintain a professional and polite attitude with customers over the phone.* Maintain high customer satisfaction (CSAT) scores.Requirements:* Education: 12th Pass / Undergraduates / Graduates.* Experience: 0-2 Years (Freshers with good communication skills can easily apply).* Language: Clear and fluent communication in Hindi & Professional phone etiquette.* Basic computer knowledge (Good typing speed and knowledge of MS Excel).Benefits:* Fixed monthly salary credited on time.* Clean and professional corporate office environment.* Proper training will be provided to selected candidates.How to Apply:Apply directly on this portal or share your updated resume on WhatsApp at 8595974460 for a quick telephonic screening.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Noida Sector 62
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are seeking a motivated and friendly Customer Care Executive to join our team in Noida Sector 62. This entry-level position is ideal for recent graduates looking to kickstart their career while providing excellent service to our customers.Key Responsibilities:- Customer Support: Provide prompt and effective assistance to customers via phone, email, or chat. You will address inquiries, resolve issues, and ensure customer satisfaction.- Product Knowledge: Become well-versed in our products and services. This will help you to confidently answer questions and provide accurate information to customers.- Documentation: Maintain clear and organized records of customer interactions. This includes noting issues, feedback, and solutions provided to improve future customer experiences.- Team Collaboration: Work closely with team members and other departments to ensure that customer issues are resolved efficiently. You will be a vital part of a team dedicated to enhancing customer experiences.Required Skills and Expectations:Candidates should have excellent verbal and written communication skills. A friendly and approachable demeanor is necessary to create a positive customer experience. Candidates should demonstrate strong problem-solving skills and the ability to stay calm under pressure. Basic computer skills and familiarity with customer service software are essential. A proactive attitude and a willingness to learn are highly valued, as this role provides an opportunity for growth in the customer service field.
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FAQ about BPO Executive jobs

Q1. What is BPO Executive?

Business Process Outsourcing is called BPO in short. They have to handle important tasks like calling customers, meeting customer needs, administrative work, providing technical support, etc. They communicate with sellers and attend to their queries.

Q2. What is the job role of BPO Executive?

The Job of a BPO Executive is to handle outsourced incoming and outgoing customer calls on behalf of businesses. Handles all voice and non-voice processes in BPOs and call centers. Most often, the jobs are offsite and relate to customer care, finance, billing, accounting, and data processing.

Q3. Is BPO Executive is a good job?

BPO Executive is a very popular career option in India. It provides job opportunities to people with different skill sets and educational backgrounds. BPO executives enjoy flexible working hours, career development, and exposure to international clients.

Q4. What is the highest salary in BPO Executive?

Salary of BPO executive depends on skill and experience. In the initial phase, you get around 2-3 lakh annually, which increases depending on experience. BPO executives can earn up to 50 lakh annually. It is important to continuously learn and enhance your skills to maximize earnings.