BPO Executive Jobs

Position: Chat Process ExecutiveDepartment: Customer SupportExperience: 2 - 3 YearsEmployment Type: Full-TimeLocation: Perungudi, ChennaiJob SummaryWe are looking for a Chat Support Executive - Chat Process to provide technical assistance to customers through live chat. The candidate will be responsible for understanding customer issues, troubleshooting basic technical problems, providing accurate solutions, and ensuring a positive customer experience.Key Responsibilities- Handle customer technical queries through live chat in a professional and timely manner.- Understand customer concerns and identify the root cause of technical issues.- Provide step-by-step troubleshooting and appropriate solutions through chat.- Assist customers with product/service-related technical issues.- Follow predefined troubleshooting procedures, scripts, and Standard Operating Procedures (SOPs).- Escalate complex or unresolved issues to the appropriate technical team.- Maintain accurate records of customer interactions and issue resolutions.- Follow up on pending or escalated issues whenever required.- Maintain proper chat etiquette, professionalism, and customer-friendly communication.- Meet defined AHT, FCR, CSAT, quality, productivity, and response-time targets.Required Skills & Qualifications- 6 months - 3 years of experience in Technical Support, Chat Support, Customer Support, or IT Support.- Good written communication skills in English.- Basic knowledge of computers, operating systems, internet, and common technical troubleshooting.- Good typing speed and accuracy. (Avg 30 WPM)- Ability to multitask and handle multiple chat interactions when required.- Customer-focused attitude with good patience and professionalism.- Willingness to work in rotational shifts, if required.

Join Atul Industries, an already booming manufacturing firm with a huge reputation in the catering disposables market! We manufacture premium paper napkins and a wide range of catering disposable products. We are looking for a confident Female Telecaller & Customer Relationship Executive to handle outbound business marketing and assist walk-in clients at our office in Makarpura GIDC, Vadodara.Key Responsibilities:B2B Outbound Calling: Reach out to potential clients including caterers, restaurants, hotels, resorts, hospitals, and the broader hospitality sector to market our products.Lead Generation & Sales: Explain product specifications, share catalog details, quote wholesale pricing, and build long-term business relationships.Offline Customer Handling: Welcome and manage occasional incoming B2C footfall/walk-in customers who visit our facility offline.Database Management: Follow up regularly with existing corporate clients and maintain clean records of daily calls and sales inquiries in Excel.Requirements & Key Skills:Education: 12th Pass or Graduate.Experience: 0 to 3 years in telecalling, retail sales, or hospitality customer service (Freshers with excellent communication are welcome).Languages: Fluid fluency in Gujarati and Hindi to easily pitch to regional caterers and hotel managers.Skills: Enthusiastic phone manner, basic computer skills (MS Excel/WhatsApp Business), and a welcoming personality for offline clients.Location: Candidates living in or near Makarpura, Manjalpur, Tarsali, or Maneja are highly preferred for a seamless commute.Why Join Us?Work with a trusted, highly reputable, and rapidly growing brand in the industrial hub of Makarpura.Day shift only with a safe, professional, and corporate factory-office setup.

We are looking for a driven Tele Caller to join our team in Coimbatore. This role involves direct communication with potential customers, and it is suitable for candidates with 0 to 3 years of experience. Key Responsibilities:- Making Calls: Reach out to potential clients to introduce our products and services, ensuring a friendly and professional approach during every call.- Responding to Queries: Answer questions and provide information about the offerings to help potential customers make informed decisions.- Maintaining Records: Keep detailed notes of conversations and customer information in the database to track interactions and outcomes effectively.- Meeting Targets: Work towards meeting weekly and monthly calling targets to contribute to the overall sales goals of the company.- Providing Feedback: Share insights from customer interactions with management to help improve services and address any issues that arise.Required Skills and Expectations:Candidates should have excellent communication skills in English and Tamil, enabling them to engage customers effectively. A polite and friendly demeanor is essential, as is the ability to listen actively and respond to client queries. Candidates should be comfortable using computers for data entry and maintaining records. Basic knowledge of sales techniques and customer service principles will be beneficial. The ability to work in a team and adapt to a dynamic work environment is also expected. Candidates should be motivated, enthusiastic, and ready to learn.

Job Title: Collections Executive Location: Bangalore Experience: Freshers & Experienced Candidates Languages: English & Hindi Salary: 17,000 - 22,000+CTC+ IncentivesRoles & Responsibilities: Follow up with customers for overdue payments Negotiate and secure payment commitments Maintain collection records and update systems Resolve customer queries related to payments Achieve monthly collection targetsKey Skills: Good Communication Skills Negotiation & Convincing Skills Customer Handling Ability Basic Computer Knowledge

Job Title: Work From Home Telecaller (Mobile-Based)Key Responsibilities:Handle inbound customer calls and respond to queries.Make regular outbound follow-up calls to existing clients using a mobile phone.Maintain call logs and brief summary notes after each call.Solve basic customer issues politely and efficiently.Requirements:Android or iOS smartphone with good network coverage.Good communication skills in Hindi and basic English.Strong listening skills and customer-oriented attitude.Benefits:100% Work from home using your mobile device.Fixed monthly salary with no sales targets.

Employment Type : Full TimeQualification : 10th Pass, 12th Pass, Any Graduate (female only)Industry : HR ServicesWork Hours : 8 hoursJob Title : TelecallerJob Experience : Fresher-1 yearSalary : 8000/- To 15000/- Per MonthLocation : Hisar, Haryana5 days working..

**We Are Hiring - BPO Voice Process Jobs in Coimbatore!**Looking for **BPO Jobs in Coimbatore**? Spancore Technology is hiring candidates for **BPO Voice Process Jobs in Gandhipuram, Coimbatore**. Freshers and experienced candidates can apply for available voice process and customer service opportunities.**Eligibility:** 12th Pass / Diploma / Any UG / PG**Position:** BPO Voice Process / Voice Process Executive**Location:** Gandhipuram, Coimbatore**Candidates:** Male & Female**Skills:** Good Communication Skills, Basic Computer Knowledge**Job Type:** Full-Time, Work From Office**Immediate Joining Opportunities Available**Start your career with **Spancore Technology**, a recruitment and HR service provider in Coimbatore. If you are searching for **BPO jobs near Gandhipuram, Coimbatore job vacancies, voice process jobs for freshers, customer service jobs, telecaller jobs, or immediate job openings in Coimbatore**, contact us today. **Call / WhatsApp: 9043326222** **Spancore Technology, No. 347, D.S. Complex, Nehru Street, Ram Nagar, Gandhipuram, Coimbatore - 641009, Near Hotel Mangala International.**

We are looking for a Tele Caller to join our team in Janakpuri, Delhi. This full-time position is ideal for a motivated individual with a positive attitude, ready to start their career in telemarketing.Key Responsibilities:- Making Calls: You will be responsible for reaching out to potential clients and customers, introducing our products or services, and explaining their benefits.- Handling Inquiries: You will answer questions and address concerns from customers during calls, ensuring they feel valued and informed.- Updating Customer Records: You will maintain and update customer information in our database after each call, ensuring accuracy and consistency for future reference.- Achieving Targets: You will work towards meeting daily and monthly calling targets, enhancing your skills in communication and persuasion.Required Skills and Expectations:Candidates must have a minimum education of 12th grade. The ideal candidate should have excellent verbal communication skills and a friendly demeanor, as this role involves regular interaction with customers. You must be able to listen carefully, understand customer needs, and respond appropriately. A basic understanding of computers and data entry is essential, along with a willingness to learn and grow in the telemarketing field. Reliability and strong work ethic are crucial for success in this position. Female candidates are preferred for this role.

As a Customer Care Executive, you will be the first point of contact for our customers, providing them with support and assistance to ensure a positive experience.Key Responsibilities:1. Customer Interaction: Engage with customers via phone, email, or chat to address their inquiries, resolve issues, and provide product information in a friendly and professional manner.2. Issue Resolution: Listen carefully to customer complaints or concerns and work towards a satisfactory resolution, ensuring that each interaction leaves the customer feeling valued and respected.3. Product Knowledge: Maintain up-to-date knowledge of our products and services, allowing you to offer accurate information and guidance to customers.4. Feedback Collection: Gather customer feedback and report it to the management team to help improve services and products.5. Record Maintenance: Update customer records and documents in the system accurately to ensure reliable data management.Required Skills and Expectations:Candidates should possess excellent communication skills, enabling them to interact effectively with customers. A strong problem-solving mindset is essential to manage and resolve issues promptly. A friendly and positive attitude is crucial for creating a welcoming experience for customers. Basic computer skills are necessary for documentation and record-keeping, and the ability to work in a team-oriented environment is key to succeeding in this role.

As a Customer Care Executive, you will be the first point of contact for our customers, addressing their inquiries and ensuring a positive experience. Your role is crucial in maintaining high levels of customer satisfaction.Key Responsibilities:- Respond to Customer Inquiries: Quickly and effectively answer questions through phone calls, emails, or chat to assist customers with their needs. - Handle Complaints: Address customer complaints with empathy and professionalism, working towards a satisfactory solution. - Provide Product Information: Share detailed information about our products and services to help customers make informed decisions. - Maintain Customer Records: Accurately document customer interactions and feedback in our database for future reference and quality improvement. - Collaborate with Team Members: Work together with colleagues to ensure efficient service delivery and to suggest improvements in processes. Required Skills and Expectations:A successful candidate will have strong verbal and written communication skills to express ideas clearly. Good problem-solving abilities are essential for resolving customer issues efficiently. You should be friendly and approachable with a genuine desire to help others. Proficiency in basic computer skills and comfort with various communication tools is necessary. Adaptability and a positive attitude will help you thrive in a fast-paced environment. Experience is not mandatory, so we welcome freshers who are eager to learn and grow in the customer service field.

Work From Home Job - Hiring NowPosition: Telecaller / Customer CallingWork: Phone se callingLocation: Work From HomeTiming: Part-Time / Flexible HoursQualification: 12th Pass & AboveFreshers can also apply.Interested candidates apna Resume WhatsApp karein: 9991104669Limited openings. Serious candidates only.

As a Telesales Executive, you will be responsible for generating sales through outbound calls and building strong relationships with potential customers. You will play a key role in increasing sales and customer engagement.Key Responsibilities:- Make Outbound Calls: You will reach out to potential clients to introduce our products or services and provide information to help drive sales.- Follow Up on Leads: After initial contact, you will follow up with leads to maintain interest and answer any questions they may have.- Understand Customer Needs: It is essential to listen to customers and understand their needs to offer appropriate solutions.- Achieve Sales Targets: You will be expected to meet monthly sales goals by effectively promoting our offerings and closing deals.- Maintain Customer Records: Keeping accurate records of customer interactions and sales progress is important for tracking performance and follow-ups.- Provide Excellent Customer Service: Ensuring customer satisfaction through friendly and professional communication is key to building long-term relationships.Required Skills and Expectations:- Communication Skills: Strong verbal communication skills are essential for effectively engaging with customers.- Persuasive Ability: You should be able to persuade and influence customers through conversation.- Basic Computer Skills: Familiarity with computer systems and software for documenting calls and sales is necessary.- Team Player: Collaboration with colleagues and adherence to team goals and objectives is important.- Positive Attitude: A proactive and positive attitude towards work and the ability to handle challenges gracefully is expected in this role.

Key ResponsibilitiesIdentify and develop new business opportunities in international markets.Research target countries, industries, competitors, and market trends.Generate leads through online platforms, networking, industry events, and referrals.Build and maintain strong relationships with international clients, distributors, and business partners.Conduct virtual and in-person meetings with prospective customers.Prepare and deliver business proposals, presentations, and commercial agreements.Negotiate pricing, contracts, and partnership terms with global clients.Coordinate with operations, sales, marketing, and customer support teams to ensure successful project execution.Maintain and update customer information, sales activities, and business pipelines in CRM systems.Achieve monthly, quarterly, and annual business development targets.Participate in international exhibitions, trade fairs, webinars, and business networking events.Monitor global market trends and identify potential growth opportunities.

We are looking for a dedicated Customer Care Associate to join our team in Mohali. In this role, you will be the first point of contact for our customers, helping them with their inquiries and ensuring a positive experience.Key Responsibilities:- Handle Customer Inquiries: Respond to customer questions through phone calls, emails, or chats promptly and courteously to provide assistance and resolve issues.- Provide Product Information: Educate customers about our products and services, ensuring they have all the necessary information to make informed decisions.- Resolve Complaints: Address customer concerns by identifying the problem and finding a suitable solution to enhance customer satisfaction.- Maintain Records: Keep accurate records of customer interactions and feedback to help improve our services and identify trends.- Collaborate with Teams: Work with other departments to ensure seamless service delivery and to escalate issues that require further attention.Required Skills and Expectations:- Communication Skills: You should be able to communicate clearly and effectively with customers, both verbally and in writing.- Problem-Solving Ability: Strong analytical skills are needed to assess customer issues and find appropriate solutions quickly.- Team Player: Willingness to work collaboratively with colleagues to achieve common goals and improve service quality.- Adaptability: Ability to handle different customer personalities and adjust your approach as needed.- Basic Computer Skills: Familiarity with computer systems, including office software and customer relationship management (CRM) tools will be beneficial.We welcome candidates with 0 to 6 years of experience and who have completed at least their 12th grade. If you are passionate about helping others and have a customer-friendly attitude, we look forward to hearing from you.

We are looking for a motivated female Collection Agent to join our team in Salt Lake, Kolkata. As a Collection Agent, you will play an important role in communicating with customers to ensure timely payments and maintain positive relationships.Key responsibilities include:1. Communication with Customers: You will reach out to customers via phone or email to remind them of outstanding payments and discuss payment options.2. Account Management: Keeping accurate records of customer interactions and payment statuses is crucial. You will update our database with all communication and payment arrangements.3. Problem-Solving: You will listen to customer concerns and find appropriate solutions to resolve payment issues, while keeping a professional and friendly approach.4. Reporting: Regularly reporting on collection status and providing updates to the management team will be part of your routine to help in assessing the effectiveness of our collection strategies.To succeed in this role, you should have excellent communication skills to convey information clearly and politely. Attention to detail and strong organizational skills are essential to manage records accurately. A basic understanding of payment processes and customer service principles will help you thrive. As a fresh graduate, you should be eager to learn and adapt to new challenges in a full-time office environment.

We are seeking a motivated Tele Caller to join our team in Kanpur. The ideal candidate will communicate effectively over the phone, helping to promote our services and reach out to potential clients. This is a full-time position at our office on Mall Road, suitable for candidates with 0 to 2 years of experience.Key Responsibilities:1. Making Calls: You will be responsible for making outbound calls to potential customers. You should engage them in conversation, understand their needs, and present our offerings effectively.2. Handling Inquiries: You will respond to incoming inquiries from potential clients. It's important to answer questions clearly and provide them with the necessary information about our services.3. Data Entry: You will need to maintain accurate records of calls, customer interactions, and feedback in our database. This requires attention to detail for effective follow-up actions.4. Building Relationships: You will work on building a rapport with customers to create a positive experience, ensuring that their requirements are understood and addressed.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written. Being friendly and approachable will help connect with customers. Basic computer literacy is essential for data entry tasks. A high school diploma is required, and prior experience in tele-calling is a plus but not mandatory. A proactive attitude and willingness to learn are crucial for success in this role.

WritingWE ARE HIRING!JOIN OUR TEAMCUSTOMER SUPPORT EXECUTIVEU.S. HEALTHCARE PROCESS Work From Home Pan India Package: 4 LPA CTC

PositionTelesales/Sales ExecutiveJob ResponsibilitiesGenerate sales for camera and surveillance products.Explain product features, pricing, and technical specifications toclients.Develop new business opportunities and maintain clientrelationships.Prepare quotations, invoices, and sales reports.Support online marketplace and B2B sales activities.Coordinate with warehouse and dispatch teams for order processing.Required SkillsGood communication and convincing skills.Knowledge of MS Excel, email drafting, and online sales platformsis preferred.Strong interpersonal and negotiation skills.Share me your CV at capitalplacement21@gmail.com9315507817

Position - Telecaller - No targetLocation Sector 48 GurgaonWorking days 6 DayWorking timing - 10:00 - 6:30 PMIndustry - Real EstateKey ResponsibilitiesMake outbound calls to prospective customers from company-provided leads.Explain project details and address customer queries.Generate qualified leads and schedule site visits for the sales team.Follow up with interested customers to maintain engagement.Maintain accurate records of customer interactions in the CRM.Requirements1+ years of experience as a TelecallerExcellent communication and interpersonal skills.Strong persuasion and negotiation abilities.Basic knowledge of CRM software and MS Office.Graduate or equivalent qualification preferred.SkillsStrong communication skillsCustomer handlingLead generationFollow-up and relationship managementTime managementSales orientation

Job descriptionManage a high volume of inbound customer calls in a timely and professional manner.Identify and assess customers' needs to achieve satisfaction, providing accurate and complete information.Required Candidate profileExcellent proficiency in spoken English communicationCall Center Representative or in a similar customer service position.Timing - 7 pm to 4 pm

**We Are Hiring - International Voice Process Jobs in Coimbatore!**Spancore Technology is hiring for **International Voice Process Jobs in Coimbatore**. If you are looking for **BPO Voice Process Jobs, International BPO Jobs, Customer Support Jobs, or Voice Process Jobs in Coimbatore**, this is a great opportunity to start or grow your career. **Job Role:** International Voice Process Executive **Location:** Coimbatore **Job Type:** Full-Time Work From Office **Openings:** Freshers & Experienced Candidates **Gender:** Male & Female **Skills:** Good English Communication & Basic Computer Knowledge **Immediate Joining Available** **Call / WhatsApp: 9043326222****Search Keywords:** International Voice Process Jobs in Coimbatore, International BPO Jobs in Coimbatore, BPO Voice Jobs, International Customer Support Jobs, Voice Process Jobs for Freshers, BPO Jobs in Coimbatore, Call Centre Jobs in Coimbatore, Customer Service Jobs, Immediate Job Vacancy in Coimbatore.**Spancore Technology - Your career opportunity starts here!**

Urgent requirement for bpo call center in Coimbatore locationSalary:10000 TO 15000 Industry: Export / Import Functional Area: tamil voice domestic Role Category:AccountsKey skillsDesired Candidate ProfileEducation-12th and UGor pg : Any Graduate - Any SpecializationEmail :spancoretech@gmail.comAdress:no 347 ds complex nehru street near hotel mangala international ganhipuram coimbatore 641009

Warm Welcome From spancore technology!!!_- URGENTLY HIRING!!!!bpo voice_ *We are hiring for the position of BPO.Qualification: Plus Two / Diploma / Any DegreeWork Experience: FresherWork Location: Coimbatore- Skills:- _- Need Good Communication tamil or malayalam- Responsibilities:- Troubleshoot problems & drive Resolutions- Escalate unresolved issues to relevant internal teams- Collect prompt & Accurate customer feedback- ABOUT US:- _- bpo voice- More Details,_ *Job Types: Regular / Permanent, Fresher *Salary: 9000 to 15000 per month *Benefits:- bpo voice Handle Customer'S Inbound And Outbound Calls. Solving Queries, Telling Them About Products / Offers / Services. Type:Sales Languages : Tamil1. Who can apply for this job?FEMALE AND MALE AGE LIMITS 18 TO 292. How can I apply for this job?Ans. CONTACT 9043326222. Click on the apply button and call HR directly to schedule your interview.4.ANY QUALIFICATIONS APPLICABLE?YES 12TH ,ANY DEGREE ,DIPLOMAMore info about this Bpo Tele Calling Job:Ability to commute/relocate:ADDRESS:SPANCORE TECHNOLOGYNO 347DS COMPLEXNEHRU STRAMNAGARGANDHIPURAM, COIMBATORE

As a BPO Telecaller, you will play a vital role in connecting with customers and providing them with information about our services. Your primary focus will be on effective communication and helping to resolve customer inquiries.Key Responsibilities:- Customer Calls: Reach out to customers via phone to inform them about products and services. Engaging with customers directly is essential to understanding their needs.- Address Inquiries: Answer customer questions and provide detailed explanations of services. You must be knowledgeable about our offerings to assist customers effectively.- Data Entry: Record customer interactions and update information in our database accurately. Keeping track of conversations helps maintain quality service.- Feedback Collection: Gather customer feedback to improve services. Listening to customers can help us enhance our offerings and customer experience.- Follow-Up: Make follow-up calls to ensure customer satisfaction and resolve any outstanding issues. This shows customers that we value their opinions and are dedicated to their needs.Required Skills and Expectations:- Strong verbal communication skills are important for explaining services clearly.- A professional and friendly attitude is essential for creating positive customer interactions.- Basic knowledge of computers and data entry is necessary to keep accurate records.- Ability to work in a team and co-operate with colleagues for effective service delivery.- A high level of patience and problem-solving skills will help you handle challenging customer situations.- Being punctual and responsible in meeting work commitments is crucial for a smooth workflow.

**We Are Hiring - BPO Voice Process Jobs in Coimbatore!**Looking for **BPO Jobs in Coimbatore**? Spancore Technology is hiring candidates for **BPO Voice Process Jobs in Gandhipuram, Coimbatore**. Freshers and experienced candidates can apply for available voice process and customer service opportunities.**Eligibility:** 12th Pass / Diploma / Any UG / PG**Position:** BPO Voice Process / Voice Process Executive**Location:** Gandhipuram, Coimbatore**Candidates:** Male & Female**Skills:** Good Communication Skills, Basic Computer Knowledge**Job Type:** Full-Time, Work From Office**Immediate Joining Opportunities Available**Start your career with **Spancore Technology**, a recruitment and HR service provider in Coimbatore. If you are searching for **BPO jobs near Gandhipuram, Coimbatore job vacancies, voice process jobs for freshers, customer service jobs, telecaller jobs, or immediate job openings in Coimbatore**, contact us today. **Call / WhatsApp: 9043326222** **Spancore Technology, No. 347, D.S. Complex, Nehru Street, Ram Nagar, Gandhipuram, Coimbatore - 641009, Near Hotel Mangala International.**

**WE ARE HIRING!** ### BPO INTERNATIONAL VOICE PROCESS **SPANCORE TECHNOLOGY** **Gandhipuram, Coimbatore**### JOB VACANCY**Position:** International Voice Process Executive

Dear Candidates Your are Invited for An Interview At Spancore Technology:urgent Requirement for Bpo Call Center in Coimbatore LocationSalary:10000 to 15000 Industry: Export / Import Functional Area: Tamil Voice Domestic Role Category:accountsdesired Candidate Profileeducation-12th and Ugor Pg : Any Graduate - Any SpecializationAdress:no 347 Ds Complex Nehru Street Near Hotel Mangala International Ganhipuram Coimbatore 641009

We have vacant of 5 Telecaller Jobs in Delhi, for Freshers Educational Qualification : Higher Secondary, Secondary School, B.A, B.Com, B.Sc Skill Phone Banking,outbound calling,Domestic BPO,Outbound Sales etc.

Key ResponsibilitiesMake outbound calls to prospective and existing customers.Explain products, services, and promotional offers to customers.Generate leads and identify potential sales opportunities.Schedule appointments or meetings for the sales team.Answer customer inquiries and provide accurate information.Maintain detailed records of customer interactions and call outcomes.Follow up with customers regarding inquiries, quotations, or service requests.Achieve daily, weekly, and monthly call and conversion targets.Handle customer objections professionally and effectively.Update customer information in CRM systems or databases.Coordinate with sales and customer service teams to ensure customer satisfaction.Adhere to company communication standards and call scripts where applicable.

Key ResponsibilitiesMake outbound calls to prospective and existing customers.Receive inbound calls and address customer inquiries professionally.Explain products, services, offers, and promotions to customers.Generate and qualify leads for the sales team.Follow up with customers regarding inquiries, appointments, or payments.Maintain accurate records of customer interactions and call outcomes.Achieve daily, weekly, and monthly calling targets.Resolve basic customer concerns and escalate complex issues when required.Update customer information in CRM or database systems.Ensure compliance with company policies and communication standards.

Key ResponsibilitiesMake outbound and receive inbound calls.Explain products and services to customers.Generate leads and follow up on prospects.Schedule meetings or appointments for the sales team.Maintain customer records and call logs.Handle customer queries and complaints professionally.Achieve daily and monthly call targets.

Shifting Hours - 9:00 to 6:00

We are urgent hiring for BPO Company Profile :- Customer Support ExecutiveQualification :- GraduationExperience ;- Fresher & Experience both can apply Salary:- Depend on the Interviewrequired Skills :- Good Communication Skills and Basic Knowledge of ComputerMorning and Night Shift both are availableLocation :- Chandigarh and Mohali