BPO Executive Jobs

Spancore Technology, Coimbatore for BPO/voice-process roles.Salary: around 13,000-15,000/month in some listings; other listings show 12,000-15,000 depending on the process/interview. Qualification: 10th/12th/any degree depending on the opening. Experience: Freshers are eligible for several openings; some accept up to 3-5 years. Skills: Good communication, spoken English/Tamil, customer handling, active listening, and basic computer knowledge. Process: Domestic Tamil voice and international/US voice processes have been advertised. Some international processes involve night shifts. Location: Coimbatore has been listed for several openings. Skills to mention in your CVCommunication Skills English/Tamil Speaking Customer Handling Active Listening Basic Computer Knowledge Problem Solving Voice Process Telecalling

BPO Voice Process - Job DescriptionSpancore Technologies, Coimbatore is looking for enthusiastic and customer-focused candidates for a BPO Voice Process role. The position involves handling customer calls, understanding customer requirements, providing accurate information, resolving queries, and maintaining a positive customer experience.Key Responsibilities:Handle inbound and/or outbound customer calls professionally.Understand customer concerns and provide appropriate solutions.Maintain clear and effective communication with customers.Record customer details and call-related information accurately.Follow company policies, processes, and quality standards.Meet assigned performance and customer-service targets.Escalate complex issues to the appropriate team when required.Requirements:Good communication skills in English.Tamil-speaking candidates may be preferred depending on the process.Basic computer knowledge.Customer-service orientation and a positive attitude.Freshers and experienced candidates can apply, depending on the process requirements.Job Location: CoimbatoreRole: BPO Voice Process / Customer SupportEmployment: Full-time

As a Customer Support Executive, you will serve as the main connection between our company and its customers. Your primary responsibilities include answering inquiries, processing requests, and resolving complaints to ensure high customer satisfaction.Key responsibilities include responding to customer inquiries promptly and accurately to provide clear and helpful information. You will process customer requests efficiently, ensuring that their needs are met in a timely manner. Additionally, you will address and resolve customer complaints, employing effective problem-solving skills to maintain positive customer relationships.To excel in this role, you should possess excellent communication skills to articulate responses clearly. Strong interpersonal skills are essential for building rapport with customers. You should also have a basic understanding of customer service principles and the ability to manage multiple inquiries efficiently. Being patient and empathetic towards customers' concerns is crucial for fostering customer loyalty. A high school diploma (12th pass) is required for this position. This is a part-time, work-from-home job based in Patna, India. Candidates with 0 to 1 year of experience in customer service are welcome to apply. Efficient time management skills will help ensure you can meet deadlines in a fast-paced environment. Your ability to work independently and remain motivated while managing daily tasks is also important.

As a Customer Support Executive, you will be responsible for delivering exceptional customer service and support. This full-time office role based in Delhi NCR is ideal for freshers who are eager to start their careers in customer relations.Key responsibilities include interacting with customers through chat and phone, addressing their inquiries, and resolving any issues professionally. You will need to maintain a customer-friendly approach while ensuring positive customer experiences. Effective communication skills, both written and verbal, are essential in this role to articulate solutions clearly and empathize with customers.To succeed as a Customer Support Executive, you must demonstrate strong communication skills and possess a professional demeanor. Proficiency in handling customer interactions over various platforms, including chat and phone, is essential. You should be able to work collaboratively as part of a team to meet customer needs and contribute to a positive work environment.This position involves working in an office setting, necessitating a commitment to the required work schedule. Candidates should be male as specified, possess a minimum education of 12th pass, and be willing to engage enthusiastically with clients. This role provides an opportunity to develop your skills in customer support while playing a key role in enhancing customer satisfaction.

Greeting From Vishakan Placement Service Hiring Professional Course Advisor (Female) position in Sigma Consulting Company.Position: Professional Course AdvisorLocation: Ambattur OTExperience: 3 to 8 years(Relevant Exp in Lead Generate, B2B Lead sales, Telecaller, Telesales- loan, Insurance, Admission & Student Counselor, , Voice process Bpo, corporate sales)Employment Type: Full-timeIdentified and qualified new leads through calls, emails, networking, and social platforms.Engaged with potential customers to understand needs and present suitable solutions.Made outbound sales calls to prospective and existing customers to generate leads and promote products/services.Handled inbound inquiries, provided product information, and guided customers through the sales process.Identified customer needs through effective questioning and offered suitable solutions.Followed up on leads, quotations, and pending conversions to maximize sales opportunities.Maintained detailed call logs, lead status, and customer interactions in CRM systems.Achieved daily/weekly call targets, lead generation goals, and assigned sales KPIs.Built rapport with customers to improve engagement, trust, and the likelihood of conversion.Managed objections professionally and provided persuasive responses to influence buying decisions.Ensured high levels of customer satisfaction by addressing concerns and providing timely updates.Fixed Salary in CTC: 25k-35k + high paid incentive Job timing: 9.30 am - 5.30 pm/ Sunday week-off 100% work from office- Direct office workInterview Process: Direct Walkin interview- F2F- HR Round -MD RoundNo of openings; 16Immediate Joiner Must Job Location: Ambattur OT Chennai Candidate Preferred Location: Avadi,Thiruninravur,Pattabiram,Ambattur, Annanur, Thirumullaivoyal) Interested Candidate for Job Please Call immediately Vishakan Placement Service

We are seeking a motivated BPO Telecaller to join our team in Nirman Vihar, Delhi. This role involves generating leads for credit card services through effective communication. The successful candidate will work from the office, making this a full-time position and ideal for those beginning their career in customer service.Key responsibilities include making calls to potential customers and providing them with information about credit card services. The role will involve using a smartphone for Hindi speaking interactions with clients. Candidates will not face salary deductions, but will have the opportunity to earn incentives based on their performance, although there are no specific targets.Required skills for this position include clear communication in Hindi, basic computer knowledge, and the ability to effectively engage with customers. Candidates should be enthusiastic and driven, with a willingness to learn and grow within the BPO sector. A 12th-grade education is mandatory for applicants, and prior experience in a similar role is not necessary, making this an excellent opportunity for freshers.We aim to create a supportive environment for our employees, promoting career growth. This role offers a stable work schedule and encourages team-oriented working practices. Interested candidates must be ready for a dynamic work atmosphere where they can contribute to our goal of exceptional customer service.

We are seeking a dedicated BPO Telecaller to join our team, working part-time from the comfort of your home. This role is ideal for individuals with 0 to 1 year of experience and requires a minimum education level of 12th pass. Key Responsibilities:- Making Calls: You will reach out to potential customers through phone calls to promote our products or services.- Providing Information: It is your duty to explain the details of our offerings clearly to customers, ensuring they understand the benefits.- Handling Queries: You will answer any questions or concerns that customers may have, providing accurate and helpful responses.- Updating Records: Keeping track of customer interactions is important; you will need to accurately document your calls and outcomes in our system.- Meeting Targets: You will be expected to meet certain call and conversion targets, contributing to the overall success of the team.Required Skills and Expectations:- Candidates must possess excellent communication skills, both verbal and written, to effectively engage with customers.- Basic proficiency in computer operations is necessary to navigate calling software and record keeping.- A friendly and persuasive personality is important to build rapport with customers.- Candidates should be self-motivated, capable of working independently, and managing their time efficiently.- Being open to feedback and continuously improving personal performance is essential for success in this role.

1. Make outbound calls to potential and existing clients.2. Explain company's IT/software services to clients.3. Generate leads through telephonic communication.4. Follow up with interested clients and maintain regular communication.5. Understand client requirements and coordinate with the sales team.6. Maintain proper records of calls, leads and follow-ups.7. Achieve assigned sales and follow-up goals.

As a Tele Caller, you will be responsible for engaging with potential customers over the phone to promote products and services. This role is essential for driving sales and ensuring customer satisfaction.Key responsibilities include: - Making Outbound Calls: You will conduct calls to prospective clients, sharing product details and encouraging them to make purchases.- Sales Generation: Focus on converting calls into sales, with incentives awarded for each sale made, providing motivation to meet and exceed targets.- Customer Follow-up: After initial contact, you will reach out to prospects again to assist with any queries and encourage them to finalize purchases.- Maintaining Records: Keeping track of calls made, results achieved, and customer feedback will be necessary for improving communication strategies.Required skills include:- Communication Skills: Strong verbal communication skills are essential as you will be interacting with a diverse range of customers.- Persuasiveness: You must be able to persuade and influence potential customers to consider your products.- Basic Computer Skills: Familiarity with computer-based tools for data entry and record-keeping is needed.- Problem-solving Ability: Quick thinking and the ability to address customer queries and concerns effectively is important.Expectations for this role include a full-time schedule working from the office in KK Nagar, Madurai. You should be a female graduate, and no prior experience is required, making this a great opportunity for fresh graduates looking to start their careers.

As a Telecaller, you will be responsible for making outbound calls and handling various telecommunication tasks. This role is essential for an effective communication process with potential clients, ensuring they receive the necessary information and support.Key Responsibilities include:- Conducting Outbound Calls: You will be required to efficiently call clients, providing them with information about products and services.- Assisting Clients: Addressing queries and providing assistance to clients, fostering good relationships through effective communication.- Maintaining Records: Keeping accurate records of calls made and responses received to support data management efforts.Required Skills and Expectations:- Communication Skills: Strong verbal communication is critical, enabling you to articulate information clearly and engage effectively with clients. - Team Collaboration: Ability to work collaboratively within a team environment is essential for success in this role. - Problem-Solving Abilities: You should possess the capacity to address client issues and provide solutions promptly.- Dependability: Punctuality and reliability in attending work are expected to maintain operational efficiency.This position is a full-time job located at Central Railway Station, Chennai. Educational qualification requires a minimum of 10th pass. The role involves working from the office with essential facilities including accommodation and food services provided on a daily basis. You will need to be present for regular shifts and fulfill duties that contribute to a dynamic team environment.

As a Customer Success Associate, you will play a vital role in ensuring customer satisfaction and support at our Hyderabad location. This entry-level position is perfect for fresh graduates looking to begin their careers in finance.In this role, you will handle customer calls and address their inquiries. You will also perform document verification to ensure all necessary papers are accurate and complete. Additionally, you will follow up on payments and update customer records in our systems. Strong communication skills in both Hindi and English are crucial, as you will frequently interact with customers.Key Responsibilities:- Customer Calls: Engage with customers to provide support and resolve issues, ensuring a positive experience.- Document Verification: Review and verify documents submitted by customers, maintaining high accuracy standards.- Payment Follow-Ups: Communicate with customers regarding outstanding payments, helping to ensure timely transactions.- System Updates: Maintain and update customer information in the database regularly to keep records current.Required Skills and Expectations:We expect you to have a positive attitude and a willingness to learn. Strong verbal communication skills in Hindi and English are essential for effectively interacting with our diverse customer base. Attention to detail will be necessary when verifying documents and updating systems.This is a full-time office-based position in Khajaguda, Hyderabad, with a standard work schedule. If you are looking to kickstart your career in customer success within a finance context, we encourage you to apply.

We are seeking an International Telecaller to join our team in Thane, India. This role is ideal for individuals with 1 to 5 years of experience and a graduate degree. The position requires working from the office, engaging with clients from diverse international backgrounds.nnKey Responsibilities:nn- Outbound Calling: Make calls to potential clients in various countries, introducing our services and generating interest.n n- Client Communication: Engage in conversations with clients to understand their needs and provide suitable solutions, ensuring a high level of customer service.nn- Lead Generation: Identify and qualify potential leads through conversation, maintaining a database for follow-up.nn- Feedback Collection: Gather feedback from clients about their experience and insights on our services, which will aid in improving our offerings.nn- Reporting: Maintain accurate records of calls made, inquiries received, and responses from clients, reporting to the management regularly.nnRequired Skills and Expectations:nnCandidates should possess excellent verbal communication skills in English and be comfortable conversing with international clients. A strong customer service attitude and the ability to build rapport over the phone are essential. Familiarity with telecalling processes and CRM systems will be an advantage. Additionally, candidates should be self-motivated, goal-oriented, and able to work efficiently in a team setting to achieve shared objectives.

As a Customer Success Associate, you will play a vital role in ensuring customer satisfaction and loyalty. This full-time position is based in Khajaguda, Hyderabad, and is open to fresh graduates. In this role, you will handle customer calls to address inquiries and provide assistance. You will be responsible for verifying documents submitted by customers to ensure accuracy and compliance. Regular follow-ups on payments will be part of your responsibilities, ensuring customers are informed and guided through any payment processes. Additionally, maintaining and updating the system with relevant customer information is crucial to keep accurate records.To excel in this position, you must possess strong communication skills in both Hindi and English, allowing you to interact effectively with diverse customers. A positive attitude is essential, as you will be working closely with clients and contributing to their overall experience with the company. This role requires creativity and problem-solving skills to address customer needs effectively. You should be detail-oriented to carry out document verifications and updates accurately. Since this position requires you to work from the office, you will engage directly with customers and team members, fostering collaboration and support. Your commitment to customer success will help drive satisfaction and retention, making an impact in our growing organization.

We are looking for a dedicated Telecaller to join our team in Cyber City, Gurgaon. This role is ideal for freshers who have completed their 12th grade and are eager to start a career in customer interaction.nnKey Responsibilities:nn1. Customer Engagement: You will be responsible for reaching out to potential customers, introducing our products or services, and addressing their queries to foster interest and build relationships.nn2. Lead Generation: Your role will involve generating leads by contacting prospective clients through phone calls and following up on leads generated from various sources.nn3. Data Management: You will maintain accurate records of customer interactions and update information in our database. Ensuring records are current helps us track progress and strategies effectively.nn4. Feedback Collection: Gathering feedback from customers about their experience and suggestions will be a part of your responsibilities, which helps improve our services and customer satisfaction.nnRequired Skills and Expectations:nnThe ideal candidate should have excellent verbal communication skills and a friendly demeanor, making customers feel valued. You must be able to listen actively and articulate information clearly. Being organized and detail-oriented is essential, as you will manage multiple interactions and maintain records accurately. A positive attitude, willingness to learn, and a team player mentality are also key to succeeding in this role.

Please read the four points below before applying.You must be able to READ AND UNDERSTAND HINDI in Devanagari script, and spot mistakes in Hindi subtitles. This is used every day and is tested at every stage. YOU DO NOT NEED A HINDI KEYBOARD: we type Hindi using Google Input Tools, where you type ladki in English letters and it becomes . If you speak and read Hindi, you can do this work.This is a FULL TIME IN OFFICE role at Rajnagar Colony, Uppal, Hyderabad. It is not work from home and not hybrid.Six days a week, Monday to Saturday, 9:30 am to 6:30 pm.Compensation is a fixed fresher band. It is stated openly before any interview is scheduled and it is not negotiable.About the workWe prepare subtitles, closed captions and audio description for Indian language shows on major streaming platforms. Your job is to check and correct caption files against the video and audio, in Hindi and English, until they are accurate enough to ship to a client.It is detailed, seated, screen and headphone work. A single episode takes sustained concentration for hours. People who enjoy careful, precise work and finishing things properly do well here. People looking for variety and constant movement do not.Role & responsibilitiesWhat you will doWatch assigned episodes and check every caption against what is spokenCorrect spelling, grammar, timing, line length and reading speedType corrections in Hindi and English (Hindi typed via Google Input Tools, no special keyboard required)Follow a written house style guide and a QC checklist without shortcutsFlag anything doubtful instead of guessingPreferred candidate profileWho we are looking forAble to read Hindi in Devanagari and judge whether a Hindi sentence is correct (essential, tested). Typing skill is NOT required; we train it.Good written EnglishGraduates and freshers welcome. No prior captioning experience needed.Living within reasonable daily travel of Uppal, HyderabadPatient, honest, and comfortable saying I am not sure rather than guessingWhat we offerStructured on-the-job training. You will be trained in professional captioning standards used by streaming platforms.A clear career ladder with defined levelsSix day week, 11 festival holidaysThree month probationWork from home is not offered at joining. It may be earned later, based on demonstrated performance and trust.Selection processOnline screening form, about 15 minutes, including a few Hindi reading questions (no typing required)Take home task of about 30-45 minutes, to be returned within 48 hoursIn person interview and a written exercise at our Rajnagar, Uppal office

We are seeking a dynamic, goal-oriented Customer Service Representative to join our growing BPO team. In this role, you will serve as the primary point of contact for our international/domestic clients, resolving inquiries, handling complaints, and providing exceptional service. The ideal candidate possesses excellent communication skills, a patient demeanor, and a strong problem-solving mindset.Key ResponsibilitiesCustomer Support: Answer inbound interactions (calls, emails, or live chats) to assist customers with product inquiries, billing questions, and troubleshooting.Issue Resolution: Actively listen to customer grievances, identify the root cause of the issue, and provide accurate solutions efficiently.Data Logging: Maintain precise and detailed logs of all customer interactions, feedback, and actions taken in the CRM database.Escalation Management: Route complex, unresolved issues to the appropriate internal teams or senior management while maintaining ownership of the customer's experience.Performance Metrics: Meet or exceed daily performance targets, including Average Handling Time (AHT), First Call Resolution (FCR), and Quality Assurance (QA) scores.Requirements & QualificationsEducation: High School Diploma or equivalent required; Bachelors degree is a plus.Experience: 0 to 2 years of experience in a BPO, customer service, or call center environment (Freshers are welcome to apply).Communication: Exceptional verbal and written communication skills in [Specify Language, e.g., English/Spanish].Technical Skills: Proficiency with basic computer applications, MS Office, and familiarity with CRM software (e.g., Salesforce, Zendesk) is an advantage.Shift Flexibility: Willingness to work in a 24/7 environment, including night shifts, weekends, and holidays.Core Competencies: Strong active listening skills, high emotional intelligence, ability to multitask, and a typing speed of at least [e.g., 30 WPM].

We are seeking a dedicated Tele Caller to join our team in Hapur, India. This full-time position requires a female candidate with 1 to 3 years of experience and a minimum education of 12th pass. In this role, you will connect with potential customers through phone calls, presenting our products and services effectively. Your primary responsibility will be to generate leads, follow up on inquiries, and help streamline customer communications. Key Responsibilities include:1. Calling Potential Customers: You will reach out to leads and introduce them to our offerings, aiming to understand their needs and how our products can assist them.2. Handling Inquiries: You will respond to customer queries promptly and professionally, ensuring that all questions are answered to provide clarity and maintain interest in our services.3. Recording Feedback: Documenting customer responses and feedback will be crucial for maintaining accurate records and enhancing our marketing strategies.4. Achieving Sales Targets: You will strive to meet assigned targets by effectively managing your communication and follow-up strategies with potential clients.Required skills and expectations for this role include excellent communication skills, a confident phone manner, and the ability to build rapport with customers. You should be organized and able to manage multiple calls and tasks efficiently. A positive attitude and a passion for sales are essential for success in this position.

We are looking for a dedicated Southern Languages - Tamil, Telugu, Malayalam, Kannada ,Odia ,Bengali, Marathi Gujarati Assamese along with good English Customer Support Executive to join our team in Noida Sector 6. This entry-level position is perfect for candidates with 0 to 1 year of experience, who are passionate about helping customers resolve their queries.nnThe Customer Support Executive will be responsible for assisting customers through various channels, including phone, email, and chat. You will address customer inquiries, provide information about our services, and ensure a positive experience for all clients.nnKey responsibilities include:nn- Customer Assistance: Respond to customer inquiries promptly and efficiently, helping them with product information and resolving issues.n- Issue Resolution: Identify customer problems and provide effective solutions, ensuring customer satisfaction.n- Communication: Maintain clear and professional communication with customers, adhering to company guidelines.n- Feedback Collection: Gather customer feedback to identify areas for improvement in services and support.nnCandidates should possess strong communication skills, both verbal and written, to effectively assist customers. A patient and friendly demeanor is crucial, as you will interact with various clients. Basic computer skills are necessary to navigate support tools and systems. Teamwork and adaptability are essential, as you will work closely with colleagues to deliver excellent service. A high school diploma (12th Pass) is required for this role.nnIf you have a desire to learn and grow in customer support, we encourage you to apply!

Full job descriptionPrivate FundingJob Title:BPO Associate / TelecallerDepartment: Private FundingExperience: 6 Months+ in Finance / Banking / NBFC / Business Loans / SalesFresher Also ApplyLocation: TirunelveliEmployment Type: Full TimeJob Responsibilities:Generate potential business loan/private funding leads through personal contacts, referrals and other channels.Build and maintain relationships with Business Owners, Traders, Manufacturers and Entrepreneurs.Understand clients' financial requirements and suggest suitable funding solutions.Collect and submit quality loan files and required documents.Coordinate with clients and internal teams for documentation and file processing.Follow up regularly on leads and loan applications.Maintain proper records and track all customer files.Achieve monthly sales and file submission targets.Develop long-term relationships with customers and business clients.Requirements :Minimum 6 months of sales experience is required.Experience in Finance / Private Funding / NBFC / Banking / Business Loans is preferred.Good communication, negotiation and convincing skills.Strong customer-handling and relationship-building skills.Self-motivated and target-oriented.Basic understanding of financial products and loan processes.Willingness to build a long-term career in financial services.Business Profile :Target customers: Business Owners, Traders, Manufacturers & EntrepreneursMinimum monthly business turnover: 30 LakhsFunding range: 10 Lakhs - 50 Crores InterestRate: 3%Regards M.santhiyaContact NO:+91-8220789213Email: msanthuu021@gmail.comPay: 15,000 per month+incentive Benefits:Health insuranceLife insuranceProvident FundWork Location: In person

Job Title: Sales ExecutiveJob Description:We are looking for a dynamic and motivated Sales Executive to join our team for Onboardingdelivery partners with Swiggy. The candidate will be responsible for identifying, engaging,and Onboarding delivery partners to ensure smooth operations and service excellence.Eligibility:1. Minimum qualification: 12th pass or above2. 3. 4. Good communication and interpersonal skillsAbility to work in a fast - Paced environment and meet targetsFamiliarity with the Delivery Logistics domain is a plus

We are looking for a Customer Support Executive to serve as the primary link between our company and our customers. This part-time role allows you to work from home and is suitable for candidates with little to no experience. In this position, you will answer customer queries, process requests efficiently, and resolve any complaints they may have. Providing excellent service is key to maintaining customer satisfaction and loyalty. Key responsibilities include:- Responding to customer inquiries via phone or email, ensuring that all questions are addressed promptly.- Processing customer requests accurately and in a timely manner to meet customer needs.- Resolving complaints by identifying the issue and providing effective solutions, which may involve escalating concerns when necessary.Required skills and expectations for this role include:- Strong communication skills, both verbal and written, to effectively interact with customers.- A positive attitude and problem-solving abilities to enhance customer experiences.- Basic computer skills and familiarity with email platforms to manage queries and requests.- Patience and empathy, as you will need to handle customer concerns with understanding and care.This role requires a completed 12th grade education, and no prior experience is necessary, making it an ideal opportunity for those looking to start a career in customer service. If you are dedicated to helping others and want to contribute to a positive customer experience, we encourage you to apply.

We are seeking a Sales Trainer to join our team in Mumbai. The ideal candidate will be responsible for training sales staff, helping them improve their skills and performance.nnKey Responsibilities:nn1. Develop Training Programs: Create engaging training materials focused on sales techniques, product knowledge, and customer service.nn2. Conduct Training Sessions: Lead workshops and training sessions to educate the sales team on effective sales strategies and practices.nn3. Evaluate Performance: Assess the effectiveness of training programs by monitoring sales staff performance and providing constructive feedback.nn4. Provide Ongoing Support: Offer continuous support and coaching to sales staff, helping them apply what they've learned in real sales situations.nn5. Collaborate with Management: Work closely with management to identify training needs and align programs with company goals.nnRequired Skills and Expectations:nnCandidates should have between 1 to 5 years of experience in sales training or a relevant field. A completed education level of at least 12th grade is required. Strong communication skills are essential, as you will be interacting with diverse teams and facilitating group learning. The ability to motivate and inspire others is crucial for fostering a positive learning environment. Candidates should be adaptable, with the capability to customize training approaches based on the needs of the team. Proficiency in organizing and presenting information clearly will be vital for effectively delivering training content.

International Voice Process - Spancore Technology### Spancore Technology - International Voice Process- Company: Spancore Technology- Location: Gandhipuram, Coimbatore- Job Type: Full-Time, Work from Office- Process: International Voice Process- Skills: Excellent English Communication, Customer Handling, Basic Computer Knowledge- Eligibility: Freshers & Experienced candidates- Shift:day shift- Salary: Salary package + incentivesRecent listings for Spancore Technology describe International Voice Process roles in Coimbatore/Gandhipuram, including full-time positions.

BPO Voice Process ExecutiveCompany: Spancore TechnologyLocation: Coimbatore, Tamil NaduEmployment Type: Full-TimeHandled customer calls and assisted customers with their queries, requests, and concerns. Provided clear information and suitable solutions while maintaining professional communication. Managed customer interactions efficiently, documented call details, followed process guidelines, and worked toward customer satisfaction and productivity targets.Key Responsibilities:Handle inbound and outbound customer calls.Understand customer requirements and provide appropriate assistance.Resolve customer queries and complaints professionally.Maintain accurate customer and call records.Follow company processes and quality standards.Meet daily productivity and performance targets.Escalate complex issues to the appropriate team when required.

Sure - here's a clean recruitment ad you can use for WhatsApp, Instagram, or job portals:BPO Voice Process Hiring AdHIRING NOW - BPO VOICE PROCESS COIMBATORESpancore TechnologyLocation: CoimbatoreProcess: BPO Voice ProcessShift: Day ShiftSalary: 13,000 - 15,000 per monthEligibility- Freshers & Experienced candidates can apply- Good communication skills- Basic English speaking skills- Customer handling skills- Positive attitude and willingness to learn- Basic computer knowledgeSkills Required- Verbal communication- Active listening- Customer service- Problem-solving- Basic computer skills- TeamworkFreshers are welcome! Training/support will be provided.Interested candidates can apply now!You can add the contact number, exact office location, working hours, and interview details to make the ad ready to post.

We are looking for a dedicated Customer Care Executive & Upselling to join our team in Noida Sector 127. The ideal candidate will assist customers with inquiries, ensuring a positive experience and prompt resolutions.nnKey Responsibilities:nn- Customer Assistance: Actively engage with customers to address their queries and provide information about our products and services.n n- Problem Resolution: Handle customer complaints efficiently, following up to ensure an appropriate resolution and maintain customer satisfaction.nn- Team Collaboration: Work closely with team members to improve service quality and share insights for better customer engagement.nnRequired Skills and Expectations:nnCandidates should possess a minimum educational qualification of 12th pass and have no prior experience required, making this an excellent opportunity for freshers. Strong communication skills, both verbal and written, are essential for effectively interacting with customers. The candidate should have a positive attitude, patience, and the ability to handle stressful situations with ease. A commitment to delivering excellent customer service and the ability to work collaboratively in a team setting is crucial. The role is full-time and requires working from the office, so the candidate must be available during designated working hours. Adaptability and willingness to learn about company products and services are important for success in this position.

We are looking for a dedicated Customer Care Executive to join our team at DLF Phase I. This position is ideal for individuals who are passionate about providing excellent customer service and are eager to start their career in a dynamic environment.Key Responsibilities:- Respond to Customer Inquiries: Handle customer questions via phone, email, or chat to ensure their concerns are addressed promptly and effectively.- Provide Product Information: Educate customers about our products and services, helping them to make informed decisions.- Maintain Customer Records: Accurately update and maintain customer information in the database for efficient follow-up and service delivery.- Resolve Issues: Identify and resolve customer complaints by coordinating with other departments when necessary, ensuring a positive customer experience.- Follow Up with Customers: Conduct follow-up calls or emails to ensure customers are satisfied with the solutions provided and to encourage loyalty.- Report Feedback: Gather customer feedback and report insights to management to identify areas for improvement in services and processes.Required Skills and Expectations:- Must have completed at least the 12th grade to apply for this position.- Female candidates are preferred for this role.- Strong communication skills are essential, both verbal and written, to interact effectively with customers.- An ability to handle stressful situations with patience and professionalism is important.- Basic computer knowledge and familiarity with customer service software will be beneficial.- A positive attitude and willingness to learn are key traits expected from candidates. This role requires a full-time commitment and is based in the office, providing an excellent opportunity to build your career in customer service.

Urgent Hiring for Telesales Executive - Vashi, Navi MumbaiNeed minimum 6 months experience in telesales (end to end sales).- Candidates should be fluent in English and Hindi.- Looking for immediate joiners.- This is work from an office opportunity.Salary Bracket : upto 20000 -24000 gross.Shift Window : 7:00 AM - 10:00 PM (8 hours rotational).Week Off : 1 Rotational off