Customer Care Executive Jobs

easy settlementLocationNoidaNumber of Openings10Client ServicingCustomer Support Executive / jobs

Very urgent openings in Home appliances Work Location:Chennai (Velecherry) Customer care Executive: 6

RolesHandle Customer Queries via Calls and EmailsResolve the complaints within the TATCustomer SatisfactionResponsibilityCoordinate with Multiple teams to resolve the customer complaintAchieving all the metricsRequirementsGraduateMust be having Hindi / English FluencyInterested to work both in Rotational & Fixed ShiftVoice / Email Experience

We are seeking a dedicated Customer Care Executive to join our team in Behala. This role is ideal for individuals who are eager to assist customers and enhance their experience. **Key Responsibilities:**- **Customer Assistance:** Engage with customers through various communication channels to address inquiries, complaints, and service needs. Your friendly approach will help build strong relationships with customers.- **Problem Solving:** Identify customer issues and provide effective solutions in a timely manner. You will use your critical thinking skills to ensure customer satisfaction.- **Product Knowledge:** Maintain a thorough understanding of our products and services. This knowledge is vital for providing accurate information and guidance to customers.- **Record Keeping:** Document customer interactions and feedback in the system. Accurate records help improve service quality and track customer issues for follow-up.- **Team Collaboration:** Work closely with other team members to share insights and improve service processes. Teamwork is essential for creating a supportive work environment.**Required Skills and Expectations:**Candidates should possess excellent communication skills to interact effectively with customers. A positive attitude and a strong commitment to customer service are essential. Basic computer skills are required for managing records and communication. Being a team player and having the ability to work in a fast-paced environment will contribute to your success. Both freshers and experienced candidates (0 - 6 years) are welcome to apply, making this an excellent opportunity for those looking to start or advance their careers in customer care.

We are looking for a dedicated Customer Care Executive to join our team in Whitefield, Bangalore. This is a full-time position suited for individuals with 0 to 2 years of experience, who are passionate about helping customers and providing excellent service.As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and ensuring a positive experience for our clients. Key responsibilities include:1. **Responding to Customer Queries**: You will answer questions via phone, email, or chat, providing accurate information about products and services.2. **Issue Resolution**: When customers face problems, you will efficiently identify the issue and work towards providing effective solutions or escalate when necessary.3. **Maintaining Customer Records**: You will update and manage customer information in our database to ensure that all records are accurate and up-to-date.4. **Providing Product Knowledge**: It is important to stay informed about our offerings so that you can guide customers and help them make informed decisions.Required skills and expectations for this role include:- Strong communication skills in English and any local language.- A patient and empathetic approach to customer service.- Basic computer skills and familiarity with customer relationship management (CRM) tools.- Ability to work in a team and adapt to a fast-paced work environment.We welcome fresh graduates and those with prior experience in customer service to apply. Your enthusiasm and commitment to helping customers are what we value most.

Client: VerizonInternational - US telecom ProcessCustomer Associate /Senior Customer AssociateVoice Process - InboundNoida sec 62 or Sec 81 WFONight, 5 DAY in a week, split week off12th pass with min 1 Year exp in Int. Voice process (INBOUND)12 - 17 Months > U1 > 440000 > 28,668 inhand > PLI > 0 to 353818 plus Months > U2 > 490000 > 32,002 inhand > PLI > 0 to 3949 HR ROUND, OPS, SHL

We are seeking a Front Office Executive to manage our reception area and create a welcoming environment for visitors in Guwahati. The ideal candidate will have 1 to 5 years of experience and should have completed at least 12th grade.Key Responsibilities:1. **Greeting Visitors**: Welcome guests, clients, and employees with a friendly demeanor, ensuring everyone feels comfortable and valued.2. **Managing Phone Calls**: Answer, screen, and direct phone calls efficiently, taking messages when necessary and ensuring all inquiries are addressed promptly.3. **Handling Mail and Packages**: Receive, sort, and distribute incoming mail and packages, as well as prepare outgoing mail for dispatch.4. **Maintaining the Reception Area**: Keep the front office organized and tidy, including managing supplies and ensuring a professional appearance.5. **Scheduling Appointments**: Coordinate and schedule meetings and appointments, managing calendars, and ensuring all participants are informed.Required Skills and Expectations:Candidates should possess strong communication abilities, both verbal and written, to interact effectively with diverse individuals. Proficiency in basic computer skills is essential for handling administrative tasks. The candidate must demonstrate organizational skills, ensuring that priorities are managed efficiently in a fast-paced environment. Adaptability and a positive attitude are vital when facing challenges. A keen attention to detail and a customer-focused approach will lead to success in this role.

# Customer Support Executive - Job Description**Role Summary:**Dedicated Customer Support Executive with experience in delivering exceptional customer service across voice, email, and chat channels. Skilled in resolving customer inquiries, handling complaints, ensuring customer satisfaction, and meeting service-level targets while maintaining high quality standards.### Key Responsibilities:* Handle customer inquiries and complaints through voice, email, and chat support.* Provide accurate information about products, services, and company policies.* Resolve customer issues efficiently while ensuring a positive customer experience.* Escalate complex or unresolved cases to the appropriate departments.* Maintain detailed records of customer interactions in CRM systems.* Meet KPIs such as Customer Satisfaction (CSAT), First Contact Resolution (FCR), Average Handling Time (AHT), and SLA adherence.* Follow company policies, quality guidelines, and compliance standards.* Collaborate with cross-functional teams to improve customer experience and operational efficiency.* Identify recurring customer issues and recommend process improvements.* Build strong customer relationships through empathy, active listening, and effective communication.### Key Skills:* Excellent verbal and written communication.* Strong problem-solving and conflict-resolution skills.* Customer-focused mindset with empathy and patience.* Ability to work in a fast-paced, target-driven environment.* Proficiency in CRM tools, Microsoft Office, and ticketing systems.* Time management, multitasking, and attention to detail.

We are Hiring Telesales Executive with the Skills with Communication Helping Attitude and Convincing Skill.

Job Title: Airline Ticketing ExecutiveLocation: KochiDepartment: Travel & TicketingEmployment Type: Full-TimeJob SummaryWe are seeking a detail-oriented and customer-focused Airline Ticketing Executive to manage flight reservations, ticket issuance, itinerary changes, cancellations, and customer inquiries. The ideal candidate should have knowledge of airline booking systems and excellent communication skills.Key ResponsibilitiesHandle domestic and international flight bookings.Issue, reissue, cancel, and refund airline tickets.Assist customers with fare quotations and travel itineraries.Manage booking modifications, date changes, and cancellations.Coordinate with airlines and travel partners for ticketing-related matters.Ensure accurate passenger details and travel documentation.Resolve customer queries and provide travel support.Maintain booking records and generate reports as required.Follow airline policies, fare rules, and company procedures.Requirements Bachelor's degree or equivalent qualification.(MTTM/BTTM /ALL graduation)3-4 years of experience in airline ticketing or travel industry.Knowledge of GDS systems such as Amadeus, Galileo, Sabre, or Travelport.Good understanding of domestic and international airfare rules.Strong communication and customer service skills.Proficiency in MS Office applications.Ability to work under pressure and handle multiple bookings efficiently.Preferred SkillsIATA/UFTAA certification is an advantage.Knowledge of visa and travel documentation requirements.Strong problem-solving and organizational skills.BenefitsCompetitive salary.Performance incentives.Career growth opportunities.Training and development programs.

Hi Folks!JBM Groups is hiring for banking processCandidate should be good in English + Hindi , Tamil , KannadaQualification : Graduates /Undergraduates can applyGrab this opportunity to work with for Banking process and E-commerceRequired Candidate profileFreshers and Experience are eligibleInterested can Call to below Number.Shilpa - 6363318544

We are looking for a dedicated Customer Care Executive to join our team in Bangalore. The ideal candidate will have 1 to 6 years of experience in customer service and a passion for helping people. This full-time role requires you to work from our office.**Key Responsibilities:**- **Handle Customer Inquiries**: Respond to customer calls and messages, providing accurate information and resolving issues in a friendly manner.- **Assist with Product Information**: Help customers understand our products and services, guiding them to make informed choices.- **Process Orders and Returns**: Manage customer orders, ensuring timely delivery and handling returns or exchanges efficiently.- **Maintain Customer Records**: Update customer information in our database to keep records accurate and current.- **Escalate Issues**: Identify complex problems and escalate them to the appropriate department for swift resolution.**Required Skills and Expectations:**- Strong communication skills are essential, enabling you to convey information clearly and listen to customer needs.- Problem-solving abilities to address customer concerns effectively and find suitable solutions.- Basic computer skills for managing customer records and using customer service software.- A positive attitude and patience when dealing with various customer situations.- Team player mentality to collaborate with colleagues and enhance customer experience.- Flexibility to adapt to changing customer needs and working conditions.We seek an individual who is eager to learn and grow within the customer service field while making a difference in customer satisfaction.

We are looking for an enthusiastic Airport Passenger Service Associate to join our team in Kolkata. This role is ideal for someone with a passion for customer service and an interest in the aviation industry.POST- Ground Staff (under Airlines )Responsibilities :-1 . Assist passengers with check-in, boarding procedures, and luggage handling to ensure a smooth travel experience.2. Provide accurate information to passengers about flight schedules, gate changes, and policies to improve their travel journey.3. Address passenger inquiries and concerns promptly, using effective communication skills to resolve issues calmly and professionally.4. Ensure all safety protocols and procedures are followed, maintaining a safe environment for both passengers and staff.NOTES :-Candidates should have good communication skills and have Pleasent personalityCandidates should have a Valid PassportNo Vissible Tatoos.Interested Candidates mail your resume at atihrdepartment@gmail.com Or can whtasapp your cv to 8482069603.Interview Date - 03rd July - 10th JulyVenue- DumdumTHIS IS NOT A CONSULTANCY

Office Administrator/Executive - Urgent Hiring**Rightfit Resources** is a leading recruitment agency based in Visakhapatnam, and we are looking for a proactive and highly organized **Office Administrator/Executive** to join our team immediately. This is a critical role that will ensure our daily operations run smoothly and efficiently.#### **Key Responsibilities:*** **Administrative Support:** Manage all general office administrative tasks, including handling calls, managing correspondence, and maintaining organized filing systems (both physical and digital).* **Recruitment Coordination:** Assist our recruitment team by scheduling interviews, coordinating candidate communication, and managing candidate databases.* **Office Management:** Oversee office supplies, equipment, and general maintenance. Ensure the office environment is professional and well-maintained.* **Data Management:** Maintain accurate and up-to-date records of clients, candidates, and internal documents.* **Communication:** Serve as the primary point of contact for internal and external inquiries, directing them to the appropriate person or department.* **Reporting:** Prepare basic reports and presentations as required by the management team.#### **Qualifications & Skills:*** Proven experience in an administrative or office management role. Experience in a recruitment or HR setting is a plus.* Excellent organizational and time-management skills with the ability to multitask and prioritize tasks effectively.* Strong communication and interpersonal skills.* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other office management software.* A proactive attitude and a strong sense of responsibility.* Must be able to work in a fast-paced environment and meet deadlines.If you are a detail-oriented professional with a passion for organization and a desire to contribute to a growing team, we encourage you to apply now.---**To Apply:**Send your resume to [Your Email Address] or contact us directly at **9493236090**.

Job Openings for 120 BPO Executive Jobs for Freshers in Bhubaneswar, Cuttack, Visakhapatnam, Vijayawada, Hyderabad, Bangalore, Mumbai, Kolkata, Chennai, Delhi, having Educational qualification of : B.Com, B.Sc, B.E, B.Tech, M.B.A/PGDM, Any Master Degree with Good knowledge in Active listening, excellent verbal and written communication, customer service orientation, problem-solving, empathy, patience, time management, multitasking, computer proficiency, data entry accuracy, adaptability, teamwork, stress management, and a positive attitude. etc.interview inteview process :-Thank you for your interest in the position at Rightfit Resources.We were impressed by your profile as reviewed by our ATS system, sabkajobs.com, and would like to invite you for a first-round interview.To proceed with scheduling your interview, please follow these two steps:Download the SabkaJobs app: Our interview scheduling and communication will be managed through the SabkaJobs app. Please download it from the Google Play Store using the link below:SabkaJobs Play Store Linkhttps://play.google.com/store/apps/details?id=com.inv.jobtools2025Book Your Interview Slot: Once you have downloaded the app, please log in and navigate to the Interviews section to find available slots for the [Job Title] position and book one that suits your availability.We look forward to speaking with you and learning more about your qualifications.If you have any questions, please do not hesitate to contact us at 9494586090.Sincerely,The Recruitment TeamRightfit Resources9494586090.

Greetings From Right Fit Resources!Dear Candidates,Apply for jobs :- https://forms.gle/Z5AttdqEpRC2VCZ6AMore jobs :- www.rightfitresources.inWe Are Urgently Hiring.Position: - Front office executiveQualification: -GradationSalary: - 15k 30kLocation: - BhubaneswarExperience: - Experience 1 yearsfront office executives are crucial for any organization. They provide various types of administrative and managerial support to simplify front-office production. Back office executives do not face the clients directly. They perform key administrative duties for the smooth functioning of the company. They also conduct research, data analysis, and accounting functions.

As an Airport Guest Relationship Executive, you will play a vital role in enhancing the experience of travelers. Your primary focus will be on customer service at the airport, ensuring guests feel welcomed and supported. **Key Responsibilities:**- **Customer Assistance:** Greet arriving and departing passengers, providing them with necessary information and assistance on airport services and facilities.- **Issue Resolution:** Address guest concerns or complaints promptly and effectively, ensuring a positive experience and maintaining high customer satisfaction.- **Information Provider:** Be knowledgeable about the airport's services, flight schedules, and facilities, offering accurate information to guests as needed.- **Feedback Collection:** Gather feedback from passengers regarding their experiences and suggest improvements to enhance service quality.- **Collaboration with Teams:** Work closely with other airport staff to ensure smooth operations and coordinate guest services during peak times or emergencies.- **Documentation:** Maintain accurate records of guest interactions, feedback, and service issues for reporting and continuous improvement.Required skills and expectations for this role include excellent communication skills to interact effectively with guests. You should be comfortable working in a fast-paced environment and be a good team player. Strong problem-solving abilities will help you address passenger concerns quickly. Additionally, a friendly demeanor and a positive attitude towards service are essential. Flexibility in working hours is expected, as airport operations run continuously. A passion for customer service and a willingness to learn will contribute to your success in this role.

As an F&B Executive, you will play a vital role in managing food and beverage operations. Your focus will be on ensuring excellent service delivery and customer satisfaction.**Key Responsibilities:**- **Oversee Daily Operations:** Manage day-to-day activities in the food and beverage department to ensure smooth operations and timely service.- **Maintain Standards:** Ensure all food and drink served meet health, safety, and quality standards to provide a safe and enjoyable experience for customers.- **Supervise Staff:** Train and guide team members to deliver high-quality service and foster a positive work environment.- **Customer Interaction:** Engage with guests to understand their needs and preferences, handling any complaints or feedback promptly and professionally.- **Inventory Management:** Monitor stock levels, order supplies and manage inventory effectively to minimize waste and maintain cost control.- **Sales and Promotions:** Assist in developing and implementing promotional activities that drive sales and enhance guest experiences.**Required Skills and Expectations:**A successful candidate will have 1 to 7 years of experience in food and beverage service and should have at least completed the 12th grade. Strong communication and interpersonal skills are essential to interact well with guests and team members. You should have good organizational skills to manage tasks efficiently and be adaptable to fast-paced environments. A keen eye for detail and a passion for the food and beverage industry will help you excel in this role. Teamwork and leadership qualities are also important to create a cohesive team atmosphere.

We are looking for an Email Support Executive to join our team in Gurgaon. In this role, you will be responsible for managing customer inquiries and providing timely solutions through email communication. **Key Responsibilities:**- **Respond to Customer Emails**: You will handle customer queries and complaints via email, ensuring that every message is addressed promptly and professionally.- **Provide Solutions**: Understand customer issues clearly and provide accurate solutions. Aim to resolve problems efficiently to enhance customer satisfaction.- **Maintain Records**: Keep detailed records of customer interactions and transactions. This helps in tracking issues and maintaining continuity in support.- **Collaborate with Teams**: Work with other departments to ensure that customer issues are resolved effectively, sharing insights and feedback to improve services.- **Follow Up with Customers**: After resolving issues, you will follow up with customers to confirm their satisfaction and gather feedback on their experience.**Required Skills and Expectations:**- **Communication Skills**: You should possess excellent written communication skills to interact with customers clearly and effectively.- **Problem-Solving Ability**: A good analytical mindset is essential to identify issues and provide suitable solutions quickly.- **Attention to Detail**: Being detail-oriented is crucial to ensure that all customer inquiries are addressed accurately.- **Basic Computer Skills**: Familiarity with email systems and basic computer operations will aid in handling customer requests efficiently.- **Positive Attitude**: A friendly and approachable demeanor is important for building rapport with customers. This is a full-time position that requires commitment and a willingness to learn. If you are eager to start your career in customer support, we encourage you to apply.