Customer Care Executive Jobs

We are seeking a dedicated Customer Care Executive to manage customer queries and assist with post-order support in our wooden furniture business. This part-time role is ideal for individuals with 0 to 5 years of experience, who reside in Bangalore, India, and can work from home.In this role, you will be expected to handle customer inquiries efficiently, providing clear information and solutions. You will also be responsible for managing customer relationships after orders are placed, ensuring satisfaction and addressing any concerns that may arise. Key responsibilities include:- Addressing customer queries: Respond to customer questions and concerns promptly to ensure a positive experience.- Post-order management: Communicate with customers after their orders, providing updates and assistance as needed.The ideal candidate will have:- Strong communication skills: The ability to communicate clearly and effectively with customers.- Problem-solving abilities: A knack for resolving issues and providing satisfactory solutions.- Basic computer skills: Familiarity with using software and online platforms to manage customer information and inquiries.This position requires a female candidate who has completed at least the 10th grade and is comfortable working from home. A laptop or mobile device with internet access is essential. Flexible working hours can be discussed, but a commitment to responding to customer needs promptly is crucial.

We are looking for a Customer Care Executive that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively scheduling meetings with our potential clients.Responsibilities:1. Manage large amounts of inbound and outbound calls in a timely manner2. Follow communication scripts when handling different topics3. Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives4. Seize opportunities to upsell products when they arise5. Build sustainable relationships and engage customers by taking the extra mile6. Keep records of all conversations in our call center database in a comprehensible way7. Frequently attend educational seminars to improve knowledge and performance level8. Meet personal/team qualitative and quantitative targetsRequirements and Skills:1. Previous experience in a customer support role2. Track record of over-achieving quota3. Strong phone and verbal communication skills along with active listening4. Familiarity with CRM systems and practices5. Customer focus and adaptability to different personality types6. Ability to multi-task, set priorities and manage time effectively7. High school degreePay: 15,000.00 - 20,000.00 per monthWork Location: Sakinaka, Mumbai, MH, India

We are seeking a dedicated Customer Service Executive to join our team in Mumbai. The ideal candidate will have a strong passion for helping customers and providing excellent service. Key Responsibilities: - Responding to Customer Inquiries: Address customer questions, concerns, and requests promptly and accurately to enhance their overall experience. - Maintaining Records: Keep thorough and organized records of customer interactions and transactions to support future communications and follow-ups. - Providing Product Information: Offer detailed information about products and services, assisting customers in making informed choices to meet their needs. - Resolving Issues: Investigate and resolve customer complaints efficiently, ensuring a satisfactory outcome to build customer loyalty. - Collaborating with Team Members: Work together with other departments to address customer needs and improve service delivery.Required Skills and Expectations: Candidates must have at least 2 years of experience in customer service or a related field, paired with a graduate degree. Strong verbal and written communication skills are essential, alongside a friendly and approachable demeanor. Attention to detail and problem-solving abilities are crucial to effectively assist customers. The ability to work collaboratively within a team while maintaining a positive attitude is also important. This full-time position requires a commitment to providing exemplary service in an office environment.

Handle incoming customer calls, emails, and inquiries professionally.Assist customers with product, service, and networking-related queries.Resolve customer complaints and provide timely solutions.Coordinate with the technical support team to address technical issues.Maintain accurate records of customer interactions and complaints.Follow up with customers to ensure their issues have been resolved.Provide information about company services, plans, and offerings.

We are seeking a dedicated CRM Executive to join our team in Ashok Nagar, Jaipur. This entry-level position is ideal for graduates looking to start their career in customer relationship management. The role involves ensuring excellent customer service while managing customer data.nnKey Responsibilities:nn1. Maintain Customer Relationships: Build and nurture relationships with customers to enhance retention and loyalty. You will be the point of contact for customer inquiries and issues.nn2. Data Management: Organize and update customer databases accurately. This includes inputting customer information and tracking interactions to improve service quality.nn3. Support Sales Team: Collaborate with the sales team by providing customer insights and feedback to help in developing strategies that improve sales and customer satisfaction.nn4. Analyze Customer Feedback: Collect and analyze customer feedback to identify trends and areas for improvement. This helps in adapting strategies to better meet customer needs.nn5. Coordinate Customer Communications: Assist in crafting communications and engagements with customers, ensuring that messages are clear and consistent.nnRequired Skills and Expectations:nnCandidates should have strong communication skills to effectively interact with customers and team members. Attention to detail is crucial for managing data accurately. A basic understanding of CRM software is beneficial, though not mandatory. We seek proactive individuals who are eager to learn and adapt in a dynamic work environment. Prior experience is not mandatory, making this an excellent opportunity for fresh graduates.

We are seeking a motivated BPO Customer Support Executive to join our team in Coimbatore. In this full-time role, you will play a crucial part in providing exceptional customer service. This position is ideal for candidates with 0-3 years of experience and at least a 12th-grade education.Key Responsibilities:- Customer Interaction: Engage with customers through various communication channels, addressing their inquiries and providing assistance as needed.- Issue Resolution: Identify and resolve customer issues by troubleshooting problems effectively and guiding them through solutions.- Product Knowledge: Maintain a deep understanding of the company's products and services to provide accurate information to customers.- Record Keeping: Document customer interactions and transactions clearly and promptly for future reference and quality assurance.- Team Collaboration: Work closely with colleagues and other departments to ensure a seamless customer experience and effective problem-solving.Required Skills and Expectations:Candidates must possess strong communication skills to interact confidently with customers. A problem-solving mindset is essential for addressing customer issues efficiently. Additionally, the ability to work effectively in a team environment while maintaining a positive attitude is crucial. Basic computer skills are expected for managing customer information and documentation. A high level of patience and empathy when dealing with customers is necessary to foster positive relationships and enhance overall customer satisfaction.

Job description:Job Title: Telesales ExecutiveSalary: Negotiable (Based on Experience) + Attractive Performance IncentivesExperience Required: 1-3 YearsEmployment Type: Full-Time PermanentQualification: Graduate (Preferred)About Shree Ji Steel Private LimitedShree Ji Steel Private Limited is one of India's leading manufacturers, traders, suppliers, and exporters of premium-quality steel products. We cater to the infrastructure, construction, EPC, engineering, fabrication, manufacturing, and industrial sectors across India and international markets.As we continue to expand our business, we are looking for energetic and result-oriented professionals who are passionate about B2B sales and building long-term customer relationships.Job SummaryWe are looking for a motivated Telesales Executive to drive business growth by generating qualified leads, converting enquiries into sales, and maintaining strong customer relationships. The ideal candidate should have excellent communication and negotiation skills with experience in B2B telesales or inside sales.Key Responsibilities:Sales & Business DevelopmentGenerate qualified leads through outbound calls, online enquiries, referrals, and company databases.Handle inbound customer enquiries and convert them into business opportunities.Understand customer requirements and recommend suitable steel products and solutions.Develop and maintain a healthy sales pipeline through regular follow-ups.Achieve daily calling targets, lead conversion goals, and monthly sales objectives.Identify new business opportunities across infrastructure, construction, manufacturing, EPC, fabrication, and engineering industries.Customer Relationship ManagementBuild and maintain strong relationships with new and existing customers.Follow up on quotations, purchase orders, enquiries, payments, and order status.Provide customers with accurate information regarding products, pricing, stock availability, and delivery schedules.Resolve customer concerns promptly while ensuring a high level of customer satisfaction.Sales Coordination & ReportingCoordinate with the sales, procurement, logistics, and operations teams for smooth order execution.Prepare and maintain quotations, customer records, and sales documentation.Update customer interactions, follow-ups, and sales activities in the CRM system.Prepare daily call reports, sales reports, pipeline reports, and customer feedback reports.Support lead generation and marketing campaigns to increase business opportunities.Eligibility Criteria:Educational QualificationGraduate in any discipline (Preferred)Experience1-3 years of experience in Telesales, Inside Sales, Business Development, Customer Acquisition, Sales Coordination, or similar B2B sales roles.Experience in the steel, manufacturing, engineering, industrial products, building materials, or construction industry will be an added advantage.Required SkillsExcellent verbal communication skills in English, Hindi, and Bengali.Strong sales, negotiation, persuasion, and objection-handling skills.Ability to build long-term customer relationships and close sales effectively.Proficiency in Microsoft Excel, Word, Google Workspace, and CRM software.Strong organizational, follow-up, and time-management skills.Target-oriented with the ability to perform in a fast-paced sales environment.Positive attitude, problem-solving ability, and excellent interpersonal skills.Work ScheduleMonday to Friday (11 am - 8 pm)Saturday (11 am - 6.30 pm)Sunday Fixed Day ShiftWork From Office (Sector V, Salt Lake, Kolkata)BenefitsPerformance-Based IncentivesCell Phone ReimbursementProfessional Training & DevelopmentCareer Growth OpportunitiesSupportive Work EnvironmentJob DetailsJob Type: Full-Time PermanentWork Location: In PersonHow to ApplyInterested candidates may send their updated CV/Resume to:Whatsapp at 6291903684mail at shreejisteelsm@gmail.comhr@shreejisteelcorp.comJob Types: Full-time, PermanentBenefits:Attractive Performance IncentivesPFCell phone reimbursement

Job Summarythey are looking for a confident and well-connected Business Development Manager to develop business through architects, interior designers, design studios, and interior contracting firms. The candidate will be responsible for building professional relationships, generating qualified leads, and promoting premium modular kitchen, wardrobe, furniture, and interior solutions.Key ResponsibilitiesBuild and maintain strong relationships with architects, interior designers, interior design firms, and contractors.Schedule and conduct regular meetings with architects and interior designers to generate business opportunities.Promote the company's modular kitchens, wardrobes, customized furniture, and other interior solutions.Identify new projects and develop a strong network of potential clients and business partners.Generate leads, follow up on inquiries, and convert prospects into confirmed orders.Coordinate with the design and technical teams to understand client requirements and propose suitable solutions.Prepare quotations, negotiate commercial terms, and support sales closures.Track project progress and coordinate with internal teams to ensure smooth client communication.Maintain a database of architects, designers, prospects, and ongoing projects.Achieve monthly business development and sales targets.Candidate RequirementsExperience in business development, B2B sales, or client relationship management.Experience dealing with architects, interior designers, contractors, or the modular furniture industry will be preferred.Excellent communication, presentation, negotiation, and networking skills.Ability to arrange client meetings and develop long-term business relationships.Knowledge of modular kitchens, wardrobes, furniture, or interior solutions will be an advantage.Self-motivated, professional, and target-oriented.if you are interested please share ur cv.Akriti thapa9315507817capitalplacement21@gmail.com

We are seeking a dedicated Customer Care Executive to join our team in Mangolpuri, Delhi. The ideal candidate will possess excellent communication skills and have 1-2 years of experience in customer management and stock handling.Key responsibilities include managing customer inquiries and providing timely assistance to ensure a positive experience. You will also oversee stock management, ensuring that inventory levels are maintained accurately. Regular communication with customers to understand their needs and respond effectively is essential for this role.Candidates should hold a graduate degree and have a strong command of both verbal and written communication. Attention to detail and the ability to manage multiple tasks effectively are crucial for success in this position. A proactive approach to problem-solving and basic knowledge of stock management practices is expected.This full-time role requires you to work from the office in Mangolpuri. Working hours will be communicated during the hiring process. As a female candidate, you are encouraged to apply, as this position is specifically open to women. If you have a passion for customer service and are eager to contribute to a dynamic team, we invite you to apply for this opportunity.

1. Assist passengers during check-in and boarding procedures.2. Verify passenger tickets, identification documents, and boarding passes.3. Handle passenger queries and provide information about flights.4. Assist passengers with baggage check-in and baggage-related issues.5. Coordinate with airline staff and airport departments.6. Help passengers with special requirements, including senior citizens and differently abled passengers.7. Maintain proper queue management and ensure smooth passenger movement.8. Provide assistance during flight delays, cancellations, and schedule changes.9. Follow airport safety, security, and customer service procedures.10. Ensure a positive and professional passenger experience.Eligibility Criteria- Minimum qualification: 10+2 or Graduate.- Good communication skills in English and Hindi.- Basic computer knowledge.- Customer service and problem-solving skills.- Ability to work in rotational shifts, including nights.- Presentable personality and professional behavior.Salary DetailsExperience Annual SalaryFresher 2,50,000 - 3,00,0001-2 Years 3,00,000 - 3,80,000Experienced 3,80,000 - 4,50,000Salary figures are indicative and may vary depending on the airline, airport, employer, and experience.Key Skills- Passenger Handling- Customer Service- Communication Skills- Teamwork- Problem Solving- Airport Operations- Time ManagementCareer Opportunities: Airport Ground Staff, Passenger Service Associate, Check-in Executive, Boarding Gate Executive, and Airport Operations Executive.

Job Details: Job Title: Customer Support Executive / Senior Customer Support Executive Gender: Female Department: Customer Care Team Location: Vanagaram, Chennai Experience: 0-5 years Languages Required: English and Hindi Employment Type: Full-Time Reporting To: Customer Care Team Leader Total openings: 10 Salary: For Freshers (15,000 Take home); for experienced candidates, a maximum of 25,000Take home based on experience and interview performance. Working Days and Week-Off Policy: For the first three months, employees will work six days a week. After completing three months, employees will be eligible for alternate and rotational week-offs. This means employees will work six days one week and five days the following week, with week-offs scheduled on a rotational basis. Shift: General ShiftKey Responsibilities: Handle inbound and outbound customer calls professionally. Resolve customer queries, complaints, and escalations. Convert customer inquiries into sales and achieve assigned targets. Provide customer support through calls, emails, and live chat. Maintain customer records, follow-ups, and daily reports in the CRM. Build strong customer relationships and ensure customer satisfaction. Identify upselling and cross-selling opportunities wherever applicable.Required Skills & Qualifications: Any graduate or undergraduate candidate can apply. Good communication skills in English and Hindi are mandatory. Basic computer knowledge, including MS Excel, email, and CRM handling. Strong customer service, problem-solving, and interpersonal skills. Ability to handle customer concerns and work towards targets. Experience in BPO, call centres, sales, or customer support will be an added advantage.

*We're Hiring International Chat & Voice Support in Mohali *Kickstart your career with an exciting International Process opportunity in Mohali/Chandigarh. We are looking for energetic candidates with strong communication skills for Chat and Voice Support roles. 5.5 Days Working Rotational & Night Shifts Salary Package: 27,000 to 35,000 *Eligibility*: Undergraduate Freshers Eligible Strong Communication Skills Required Immediate Joiners Preferred *Key Responsibilities*: Handle customer chats and calls professionally Provide accurate product and service information Ensure excellent customer experience *Interview Process*:Walk-in Interviews Available Share your resume with HR Tannu 9034835055 & Mention CSE Mohali

Company Name: MilestoneWork From Home Job VacancyJob Recruitment :- Customer Support ExecutiveWork Mode: Work From HomeWork Device: Mobile PhoneMonthly Salary: 16,000Weekly Payment Option: 4,000 per weekQualification: 12th PassCandidates: Male & FemaleExperience: Freshers & Experienced BothLanguage: Hindi or EnglishInterested candidates can apply now!Apply Today - Limited Vacancies!

Key ResponsibilitiesWelcome customers and assist them in selecting outfits, clothing, and fashion accessories.Understand customer preferences and suggest suitable products.Explain product details, fabric quality, sizes, designs, and pricing.Handle customer queries and provide excellent customer service.Achieve daily, weekly, and monthly sales targets.Maintain attractive product displays and store presentation.Manage stock, arrange merchandise, and coordinate with the inventory team.Handle billing and payment processes, if required.Build good relationships with customers and encourage repeat purchases.Keep the store clean, organized, and visually appealing.

* Handle incoming grievance and support calls from users.* Understand, record and appropriately route grievances/complaints.* Provide accurate information and assistance as per defined processes/SOPs.* Coordinate with concerned officials for grievance resolution and follow-up.* Maintain call/grievance records in the designated system.* Perform basic computer and MS Office-related tasks.* Escalate unresolved or critical issues to the concerned authority.* Maintain professional and courteous communication with callers.* Perform other call-handling/support activities related to the grievance redressal system.*Required Skills:** Good verbal and interpersonal communication skills.* Good command of *Hindi and English*.* Basic computer and MS Office knowledge.* Good listening, problem-solving and coordination skills.* Ability to work as per project/operational requirements.

* Handle incoming grievance and support calls from users.* Understand, record and appropriately route grievances/complaints.* Provide accurate information and assistance as per defined processes/SOPs.* Coordinate with concerned officials for grievance resolution and follow-up.* Maintain call/grievance records in the designated system.* Perform basic computer and MS Office-related tasks.* Escalate unresolved or critical issues to the concerned authority.* Maintain professional and courteous communication with callers.* Perform other call-handling/support activities related to the grievance redressal system.*Required Skills:** Good verbal and interpersonal communication skills.* Good command of *Hindi and English*.* Basic computer and MS Office knowledge.* Good listening, problem-solving and coordination skills.* Ability to work as per project/operational requirements.*Experience:* Prior experience in Helpdesk/Call Centre/Customer Support in Government/PSU Grievance handling preferred

WE ARE HIRING - BPO VOICE PROCESSLocation: CoimbatoreWe are looking for enthusiastic and energetic candidates to join our team for the BPO Voice Process.Job DescriptionHandle inbound and outbound customer calls.Provide excellent customer support and resolve customer queries.Explain products and services to customers.Maintain good customer relationships.Achieve daily and monthly performance targets.Required SkillsGood verbal communication skills.Basic English communication.Active listening and problem-solving skills.Customer handling skills.Positive attitude and willingness to learn.Basic computer knowledge.Ability to work in a team.Job Location CoimbatoreContact Details 9043326222Interested candidates, contact us today!Start your career with us and grow your future!

Writing WE ARE HIRING - NON-VOICE PROCESS Location: Coimbatore, Tamil Nadu Position: Non-Voice Process Executive Qualification: Any Degree / Diploma Freshers and experienced candidates can apply! Required Skills:- Good English reading and writing skills- Basic computer knowledge- Typing speed and accuracy- MS Word and MS Excel knowledge- Attention to detail- Good analytical and problem-solving skills Job Responsibilities:- Data entry and data processing- Email and chat support- Document verification- Updating customer records- Maintaining quality and accuracy Salary: Based on company standards and experience. Work Location: Coimbatore Contact Number: 9043326222 Interested candidates, contact us now! Apply today and start your career in the Non-Voice Process!

WE ARE HIRING! - TELECALLING EXECUTIVES Job Vacancy in CoimbatoreWe are looking for enthusiastic, confident, and motivated candidates to join our team as Telecalling Executives. Job Location: Coimbatore, Tamil Nadu Job Role: Telecaller / Telecalling Executive Vacancies: Multiple positions Qualification: 10th / 12th / Any Degree Experience: Freshers and experienced candidates can apply. Job ResponsibilitiesMake outbound calls to customers.Explain company products, services, and advertisements.Handle customer enquiries and follow up with interested customers.Generate leads and maintain customer details.Support advertising and promotional activities.Achieve daily and monthly calling targets. Skills RequiredGood communication skills in Tamil.Basic English communication preferred.Knowledge of advertisement skills and customer handling.Basic computer knowledge.Positive attitude and willingness to learn.Ability to speak confidently over the phone. Salary & BenefitsSalary: Based on experience and company policy.Incentives: Performance-based incentives may be available.Training: Guidance will be provided to selected candidates. For Job Enquiries & ApplicationsContact: 9043326222 Interested candidates in Coimbatore can contact us for further details. Apply Now and Start Your Career!

We are seeking an enthusiastic Telecaller to connect with potential customers, generate leads, schedule appointments, and support the sales , premium modular kitchen, wardrobe, furniture, and interior solutions.Key ResponsibilitiesMake outbound calls to prospective customers and follow up on incoming inquiries.Explain the company's products and services to potential clients.Generate leads and identify customer requirements for modular kitchens, wardrobes, and interior solutions.Schedule appointments and meetings for the Business Development and Sales teams.Follow up with prospective customers regarding quotations, site visits, and ongoing inquiries.Maintain customer databases, call records, and follow-up reports.Coordinate with the sales team to ensure timely responses to customer inquiries.Achieve daily calling, lead-generation, and appointment targets.Maintain professional communication and a customer-friendly approach.Candidate RequirementsGood verbal communication skills in Hindi and English.Basic computer knowledge and familiarity with MS Excel.Confident, polite, and comfortable making outbound calls.Sales-oriented approach with good follow-up and customer-handling skills.Experience in telecalling, real estate, interior design, furniture, or home improvement will be an advantage.

Job SummaryWe are seeking an enthusiastic Telecaller to connect with potential customers, generate leads, schedule appointments, and support the sales , premium modular kitchen, wardrobe, furniture, and interior solutions.Key ResponsibilitiesMake outbound calls to prospective customers and follow up on incoming inquiries.Explain the company's products and services to potential clients.Generate leads and identify customer requirements for modular kitchens, wardrobes, and interior solutions.Schedule appointments and meetings for the Business Development and Sales teams.Follow up with prospective customers regarding quotations, site visits, and ongoing inquiries.Maintain customer databases, call records, and follow-up reports.Coordinate with the sales team to ensure timely responses to customer inquiries.Achieve daily calling, lead-generation, and appointment targets.Maintain professional communication and a customer-friendly approach.Candidate RequirementsGood verbal communication skills in Hindi and English.Basic computer knowledge and familiarity with MS Excel.Confident, polite, and comfortable making outbound calls.Sales-oriented approach with good follow-up and customer-handling skills.Experience in telecalling, real estate, interior design, furniture, or home improvement will be an advantage.If you are interested please share ur cv atcapitalplacement21@gmail.comcapitalplacementservices@gmail.com9315507817

Job SummaryWe are seeking an enthusiastic Telecaller to connect with potential customers, generate leads, schedule appointments, and support the sales , premium modular kitchen, wardrobe, furniture, and interior solutions.Key ResponsibilitiesMake outbound calls to prospective customers and follow up on incoming inquiries.Explain the company's products and services to potential clients.Generate leads and identify customer requirements for modular kitchens, wardrobes, and interior solutions.Schedule appointments and meetings for the Business Development and Sales teams.Follow up with prospective customers regarding quotations, site visits, and ongoing inquiries.Maintain customer databases, call records, and follow-up reports.Coordinate with the sales team to ensure timely responses to customer inquiries.Achieve daily calling, lead-generation, and appointment targets.Maintain professional communication and a customer-friendly approach.Candidate RequirementsGood verbal communication skills in Hindi and English.Basic computer knowledge and familiarity with MS Excel.Confident, polite, and comfortable making outbound calls.Sales-oriented approach with good follow-up and customer-handling skills.Experience in telecalling, real estate, interior design, furniture, or home improvement will be an advantage.