Customer Care Executive Jobs

Job Title: Customer Service ExecutiveCompany: Bright Future RPD Hiring SolutionsLocation: Sector 3, NoidaSalary: 20,000-25,000 In-Hand + IncentivesQualification: 12th Pass or AboveExperience: Freshers & ExperiencedWeek Off: Sunday FixedJob Description: Handle customer calls, resolve queries, and provide customer support.Skills: Communication, Customer Handling, Problem-Solving.Immediate Joiners Preferred. Apply Now!

We are looking for a motivated Customer Support Executive to join our team in Dehradun. This role is suitable for individuals with 0 to 2 years of experience and requires at least a 12th-grade education. You'll play a vital role in providing excellent service to our customers.nnKey Responsibilities:nn1. Customer Assistance: You will respond to customer inquiries via phone, email, or chat, providing accurate information and resolving issues effectively.nn2. Issue Resolution: When customers face problems or have complaints, you will listen carefully and work to find solutions that meet their needs, ensuring a positive experience.nn3. Documentation: It will be your responsibility to maintain records of customer interactions and transactions, which helps improve our services and understand customer needs better.nn4. Product Knowledge: You will stay informed about our products and services to offer accurate information and support customers effectively.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills, both verbal and written, to interact with customers clearly and professionally. A patient attitude is important for handling complaints and difficult situations. You should be a team player who can collaborate effectively with colleagues. Good problem-solving skills and the ability to work under pressure are essential for this role. Basic computer skills are required to manage customer interactions efficiently. The ideal candidate is self-motivated, eager to learn, and ready to grow in the customer support field.

SHARE YOUR RESUME 8282965559nWe are looking for a dedicated Airport Guest Relationship Executive to ensure an exceptional experience for our guests at the airport in Aurangabad. This role is ideal for someone eager to start their career in customer service and hospitality.nnKey Responsibilities:nn- Guest Assistance: Greet and assist guests upon arrival, providing them with necessary information regarding their travel and airport facilities.n- Problem Resolution: Address any concerns or issues that guests may have, ensuring timely and effective solutions to enhance their travel experience.n- Coordination with Staff: Work closely with airport staff and other departments to ensure seamless service delivery and customer satisfaction.n- Feedback Collection: Gather guest feedback to identify areas for improvement and communicate this information to management.nnRequired Skills and Expectations:nnCandidates should possess excellent communication skills and a friendly demeanor to engage positively with guests. A proactive attitude towards problem-solving and strong interpersonal skills are essential to thrive in this role. As a full-time position, applicants are expected to be reliable and punctual, demonstrating a commitment to providing outstanding service. A 12th-grade education is required, and prior experience, though not mandatory, will be considered an advantage. Successful candidates should be adaptable to the dynamic environment of the airport and show enthusiasm for working in a team-oriented setting.

Job TitleAir Ticketing ExecutiveDepartmentAirport Operations / Passenger Services / Reservation & TicketingLocationsKolkataGuwahatiImphalCooch BeharDurgapurSiliguriAizwalGangtokDimapurJorhatJob SummaryAn Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & Booking- Book domestic and international flight tickets.- Assist customers in selecting suitable flights and fare options.- Provide accurate fare quotations and travel itineraries.- Process ticket reservations through airline reservation systems.- Issue, reissue, and cancel airline tickets.- Handle ticket modifications and upgrades.Passenger Assistance- Guide passengers regarding flight schedules.- Assist with seat selection and special meal requests.- Provide information about baggage allowance.- Explain airline policies regarding refunds and cancellations.- Assist passengers with travel insurance information.- Help elderly passengers and passengers requiring special assistance.- Handle customer complaints professionally.Airport Counter Operations- Assist passengers at airline ticket counters.- Verify passenger identity documents.- Coordinate with check-in staff.- Resolve ticketing-related issues before departure.- Process standby passengers.- Manage last-minute ticket changes.Reservation Management- Update reservation records.- Confirm flight bookings.- Monitor waitlisted bookings.- Handle group reservations.- Coordinate with travel agencies.- Process online and offline reservations.Documentation- Verify passports and visas for international travel.- Ensure travel documents meet airline requirements.- Prepare passenger manifests when required.- Maintain booking records.- Generate reservation reports.Payment Handling- Accept ticket payments.- Process credit/debit card transactions.- Handle cash payments.- Generate invoices and receipts.- Maintain daily cash records.- Process ticket refunds.Customer Service- Respond to customer inquiries.- Handle phone, email, and walk-in customers.- Provide accurate travel information.- Resolve ticketing issues promptly.- Maintain customer satisfaction.Coordination- Coordinate with airline operations.- Work closely with check-in staff.- Communicate with airport authorities.- Coordinate with travel agencies.- Support baggage service teams when required.Compliance- Follow airline ticketing policies.- Adhere to DGCA and airport regulations.- Maintain confidentiality of passenger information.- Ensure compliance with aviation security procedures.Required Qualifications- 10+2 (Higher Secondary) - Minimum qualification.- Graduate in any discipline preferred.- Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.- Freshers and experienced candidates may apply.Required SkillsTechnical Skills- Airline reservation systems (Amadeus, Galileo, Sabre, Worldspan)- Flight booking procedures- Fare calculation- Ticket issuance- Ticket revalidation and reissue- Refund processing- Knowledge of domestic and international routes- Basic computer proficiency (MS Office, email)Soft Skills- Excellent communication skills- Customer service orientation- Professional appearance and grooming- Problem-solving ability- Attention to detail- Time management- Multitasking- Teamwork- Positive attitude- Patience and empathyKnowledge Requirements- Airline fare rules- Airport procedures- Reservation systems- IATA ticketing standards- Baggage policies- Visa and passport requirements- Travel insurance basics- Aviation terminology- Customer service standardsDaily Duties- Process ticket bookings.- Assist passengers with reservations.- Issue and modify airline tickets.- Handle cancellations and refunds.- Answer customer calls and emails.- Verify travel documents.- Coordinate with airport operations.- Resolve ticketing issues.- Update reservation records.- Maintain transaction reports.Working Conditions- Airport terminals- Airline reservation offices- Travel agency offices- Rotational shifts- Early morning, evening, night, weekends, and public holidays- Standing and desk-based work- Fast-paced, customer-facing environmentPhysical Requirements- Ability to work in shifts.- Professional grooming and appearance.- Ability to sit or stand for extended periods.- Good verbal communication.- Basic computer typing skills.- Ability to work under pressure.Career Progression- Air Ticketing Executive- Senior Ticketing Executive- Reservation Executive- Passenger Service Executive- Airport Customer Service Executive- Ticketing Supervisor- Reservation Supervisor- Duty Officer- Airport Operations Executive- Airport Operations ManagerPreferred Certifications- IATA Foundation in Travel & Tourism- IATA Airline Cabin Crew (optional for broader aviation knowledge)- Amadeus Certification- Galileo Certification- Sabre Reservation System Certification- Diploma in Aviation, Hospitality & Travel ManagementSalary (India)- Fresher: 25,000-30,000 per month- 1-3 years: 30,000-40,000 per month- 3-5 years: 35,000-75,000 per month- Senior/Lead Executive: 50,000-1,00,000+ per month

Join our team as an Airport Ticketing Executive in Patna, India. This position is ideal for individuals eager to start their career in the aviation industry, offering a dynamic work environment and opportunities for growth.nnKey Responsibilities:n- Ticketing Services: Process and manage ticket bookings efficiently, ensuring customers receive their tickets on time.n- Customer Support: Assist passengers with inquiries, providing them with accurate information about flights, schedules, and services.n- Documentation: Ensure all necessary documentation is accurately completed for ticketing and compliance with aviation regulations.n- Problem Resolution: Address and resolve any issues related to bookings or passenger concerns promptly to maintain customer satisfaction.nnRequired Skills and Expectations:nCandidates should have a minimum educational qualification of 10th pass and be open to individuals with 0 to 5 years of experience. Strong communication skills are essential, as you will interact with customers regularly. A positive attitude and a customer-first mindset are vital for success in this role. Additionally, attention to detail is crucial for processing ticket orders accurately and adhering to airline policies. Adaptability and the ability to work under pressure are also necessary to thrive in a fast-paced airport environment. The role requires you to work full time from the office, contributing to a collaborative team atmosphere.

Join a dynamic team as an Airport Executive in Hubli, India. This full-time role is suitable for candidates with 0 to 6 years of experience, offering an exciting opportunity for those who have completed at least 10th grade. nnKey Responsibilities:nn1. Passenger Assistance: Help passengers during check-in and boarding processes, ensuring a smooth travel experience. You will answer their queries and provide necessary information about flights and services.nn2. Operational Support: Work alongside airport staff to facilitate daily operations, including managing luggage and coordinating with various departments to maintain efficiency.nn3. Customer Service: Deliver high-quality customer service, addressing concerns and resolving issues in a friendly manner. Building rapport with travelers will be essential to enhancing their journey.nn4. Safety Compliance: Ensure compliance with safety protocols and procedures to maintain a secure environment. You will work to promote safety awareness among passengers and staff.nnRequired Skills and Expectations:nnCandidates should have excellent communication skills, both verbal and written, to interact effectively with passengers and team members. A positive attitude and willingness to learn are essential traits, as is the ability to work well under pressure in a fast-paced environment. Organizational skills will help you manage tasks efficiently, while teamwork is vital for contributing to a collaborative workplace atmosphere. Flexibility in working hours is also important, given the nature of airport operations.

We are seeking a motivated Airport Executive to join our team in Jaipur, India. This full-time position is ideal for individuals looking to start or advance their careers in the aviation industry.nnKey Responsibilities:nn1. Customer Service: Assist passengers with inquiries and provide information to enhance their travel experience at the airport. This involves greeting passengers and guiding them through check-in, boarding, and other airport processes.nn2. Coordination: Work collaboratively with various teams, including security, ground staff, and airlines, to ensure smooth airport operations. This includes relaying important information and helping manage passenger flow efficiently.nn3. Handling Issues: Address any passenger concerns or complaints swiftly and professionally. You will act as a first point of contact to resolve issues and escalate matters when necessary.nn4. Administrative Tasks: Perform various administrative duties, such as maintaining records and reports related to passenger services and airport operations.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills to interact effectively with passengers and staff. A positive attitude and problem-solving abilities are essential, as the role involves dealing with diverse customer needs. Attention to detail and the ability to work in a fast-paced environment are also important. This role is suitable for individuals who have completed their 12th grade and have up to 5 years of experience, although freshers are encouraged to apply.

We are looking for dedicated individuals to join our team as Airport Staff in Delhi, India. This full-time position is ideal for anyone with a passion for the aviation industry, whether you are just starting your career or have up to five years of experience.nnKey Responsibilities:nn1. Customer Service: Assist passengers with check-in, boarding, and any queries they may have, ensuring a positive travel experience.n n2. Baggage Handling: Safely handle and transport passenger luggage, ensuring it is loaded and unloaded from aircraft efficiently.n n3. Safety and Security: Adhere to all safety protocols and airport regulations, conducting routine checks to ensure a secure environment for all travelers.nn4. Coordination: Work closely with other airport departments to ensure smooth operations, maintaining effective communication at all times.nn5. Problem Solving: Address passenger concerns and resolve issues quickly and effectively, providing support as needed.nnRequired Skills and Expectations:nnCandidates should have completed at least the 10th grade education. We welcome applicants with no prior experience, as training will be provided. Good communication and interpersonal skills are crucial for interacting with diverse passengers. A positive attitude, teamwork spirit, and the ability to work in a fast-paced environment are essential. The role demands individuals who are reliable and capable of managing multiple tasks efficiently.

Join our team in Darbhanga as an Airline Ground Staff member. In this full-time role, you will play a vital part in ensuring smooth ground operations at the airport. We welcome both freshers and experienced individuals.nnKey Responsibilities:nn1. Passenger Assistance: Greet and assist passengers during check-in and boarding, ensuring a pleasant travel experience.nn2. Baggage Handling: Manage luggage safely, including loading and unloading, to prevent damage and ensure all bags are accounted for.nn3. Information Services: Provide accurate information regarding flights, delays, and airport services to passengers and their families.nn4. Safety Procedures: Assist in maintaining safety standards by following security protocols and reporting any suspicious activities or incidents.nn5. Team Collaboration: Work closely with pilots, cabin crew, and other ground staff to ensure coordinated and efficient operations.nnRequired Skills and Expectations:nnCandidates should have a minimum educational qualification of 10th grade and be comfortable working in an office environment. Strong communication skills are essential, as you will be interacting with diverse passengers. A friendly and professional demeanor is crucial for creating a welcoming environment at the airport. Attention to detail is necessary for handling baggage and following safety protocols. Additionally, adaptability and teamwork are vital due to the fast-paced nature of airport operations. Whether you have experience or are just starting, your enthusiasm and commitment to excellent service will make a difference in our team.

Job TitleAir Ticketing ExecutiveDepartmentAirport Operations / Passenger Services / Reservation & TicketingLocationsJammuSrinagarLehShimlaKangraKullu-ManaliAmritsarBathindaJalandharLudhianaJob SummaryAn Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & Booking- Book domestic and international flight tickets.- Assist customers in selecting suitable flights and fare options.- Provide accurate fare quotations and travel itineraries.- Process ticket reservations through airline reservation systems.- Issue, reissue, and cancel airline tickets.- Handle ticket modifications and upgrades.Passenger Assistance- Guide passengers regarding flight schedules.- Assist with seat selection and special meal requests.- Provide information about baggage allowance.- Explain airline policies regarding refunds and cancellations.- Assist passengers with travel insurance information.- Help elderly passengers and passengers requiring special assistance.- Handle customer complaints professionally.Airport Counter Operations- Assist passengers at airline ticket counters.- Verify passenger identity documents.- Coordinate with check-in staff.- Resolve ticketing-related issues before departure.- Process standby passengers.- Manage last-minute ticket changes.Reservation Management- Update reservation records.- Confirm flight bookings.- Monitor waitlisted bookings.- Handle group reservations.- Coordinate with travel agencies.- Process online and offline reservations.Documentation- Verify passports and visas for international travel.- Ensure travel documents meet airline requirements.- Prepare passenger manifests when required.- Maintain booking records.- Generate reservation reports.Payment Handling- Accept ticket payments.- Process credit/debit card transactions.- Handle cash payments.- Generate invoices and receipts.- Maintain daily cash records.- Process ticket refunds.Customer Service- Respond to customer inquiries.- Handle phone, email, and walk-in customers.- Provide accurate travel information.- Resolve ticketing issues promptly.- Maintain customer satisfaction.Coordination- Coordinate with airline operations.- Work closely with check-in staff.- Communicate with airport authorities.- Coordinate with travel agencies.- Support baggage service teams when required.Compliance- Follow airline ticketing policies.- Adhere to DGCA and airport regulations.- Maintain confidentiality of passenger information.- Ensure compliance with aviation security procedures.Required Qualifications- 10+2 (Higher Secondary) - Minimum qualification.- Graduate in any discipline preferred.- Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.- Freshers and experienced candidates may apply.Required SkillsTechnical Skills- Airline reservation systems (Amadeus, Galileo, Sabre, Worldspan)- Flight booking procedures- Fare calculation- Ticket issuance- Ticket revalidation and reissue- Refund processing- Knowledge of domestic and international routes- Basic computer proficiency (MS Office, email)Soft Skills- Excellent communication skills- Customer service orientation- Professional appearance and grooming- Problem-solving ability- Attention to detail- Time management- Multitasking- Teamwork- Positive attitude- Patience and empathyKnowledge Requirements- Airline fare rules- Airport procedures- Reservation systems- IATA ticketing standards- Baggage policies- Visa and passport requirements- Travel insurance basics- Aviation terminology- Customer service standardsDaily Duties- Process ticket bookings.- Assist passengers with reservations.- Issue and modify airline tickets.- Handle cancellations and refunds.- Answer customer calls and emails.- Verify travel documents.- Coordinate with airport operations.- Resolve ticketing issues.- Update reservation records.- Maintain transaction reports.Working Conditions- Airport terminals- Airline reservation offices- Travel agency offices- Rotational shifts- Early morning, evening, night, weekends, and public holidays- Standing and desk-based work- Fast-paced, customer-facing environmentPhysical Requirements- Ability to work in shifts.- Professional grooming and appearance.- Ability to sit or stand for extended periods.- Good verbal communication.- Basic computer typing skills.- Ability to work under pressure.Career Progression- Air Ticketing Executive- Senior Ticketing Executive- Reservation Executive- Passenger Service Executive- Airport Customer Service Executive- Ticketing Supervisor- Reservation Supervisor- Duty Officer- Airport Operations Executive- Airport Operations ManagerPreferred Certifications- IATA Foundation in Travel & Tourism- IATA Airline Cabin Crew (optional for broader aviation knowledge)- Amadeus Certification- Galileo Certification- Sabre Reservation System Certification- Diploma in Aviation, Hospitality & Travel ManagementSalary (India)- Fresher: 25,000-30,000 per month- 1-3 years: 30,000-40,000 per month- 3-5 years: 35,000-75,000 per month- Senior/Lead Executive: 50,000-1,00,000+ per month

Job TitleAir Ticketing ExecutiveDepartmentAirport Operations / Passenger Services / Reservation & TicketingLocationsBangaloreMangaloreBelagaviBallariBidarHubaliKalaburgiKoppalMysoreShivamoggaJob SummaryAn Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & Booking- Book domestic and international flight tickets.- Assist customers in selecting suitable flights and fare options.- Provide accurate fare quotations and travel itineraries.- Process ticket reservations through airline reservation systems.- Issue, reissue, and cancel airline tickets.- Handle ticket modifications and upgrades.Passenger Assistance- Guide passengers regarding flight schedules.- Assist with seat selection and special meal requests.- Provide information about baggage allowance.- Explain airline policies regarding refunds and cancellations.- Assist passengers with travel insurance information.- Help elderly passengers and passengers requiring special assistance.- Handle customer complaints professionally.Airport Counter Operations- Assist passengers at airline ticket counters.- Verify passenger identity documents.- Coordinate with check-in staff.- Resolve ticketing-related issues before departure.- Process standby passengers.- Manage last-minute ticket changes.Reservation Management- Update reservation records.- Confirm flight bookings.- Monitor waitlisted bookings.- Handle group reservations.- Coordinate with travel agencies.- Process online and offline reservations.Documentation- Verify passports and visas for international travel.- Ensure travel documents meet airline requirements.- Prepare passenger manifests when required.- Maintain booking records.- Generate reservation reports.Payment Handling- Accept ticket payments.- Process credit/debit card transactions.- Handle cash payments.- Generate invoices and receipts.- Maintain daily cash records.- Process ticket refunds.Customer Service- Respond to customer inquiries.- Handle phone, email, and walk-in customers.- Provide accurate travel information.- Resolve ticketing issues promptly.- Maintain customer satisfaction.Coordination- Coordinate with airline operations.- Work closely with check-in staff.- Communicate with airport authorities.- Coordinate with travel agencies.- Support baggage service teams when required.Compliance- Follow airline ticketing policies.- Adhere to DGCA and airport regulations.- Maintain confidentiality of passenger information.- Ensure compliance with aviation security procedures.Required Qualifications- 10+2 (Higher Secondary) - Minimum qualification.- Graduate in any discipline preferred.- Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.- Freshers and experienced candidates may apply.Required SkillsTechnical Skills- Airline reservation systems (Amadeus, Galileo, Sabre, Worldspan)- Flight booking procedures- Fare calculation- Ticket issuance- Ticket revalidation and reissue- Refund processing- Knowledge of domestic and international routes- Basic computer proficiency (MS Office, email)Soft Skills- Excellent communication skills- Customer service orientation- Professional appearance and grooming- Problem-solving ability- Attention to detail- Time management- Multitasking- Teamwork- Positive attitude- Patience and empathyKnowledge Requirements- Airline fare rules- Airport procedures- Reservation systems- IATA ticketing standards- Baggage policies- Visa and passport requirements- Travel insurance basics- Aviation terminology- Customer service standardsDaily Duties- Process ticket bookings.- Assist passengers with reservations.- Issue and modify airline tickets.- Handle cancellations and refunds.- Answer customer calls and emails.- Verify travel documents.- Coordinate with airport operations.- Resolve ticketing issues.- Update reservation records.- Maintain transaction reports.Working Conditions- Airport terminals- Airline reservation offices- Travel agency offices- Rotational shifts- Early morning, evening, night, weekends, and public holidays- Standing and desk-based work- Fast-paced, customer-facing environmentPhysical Requirements- Ability to work in shifts.- Professional grooming and appearance.- Ability to sit or stand for extended periods.- Good verbal communication.- Basic computer typing skills.- Ability to work under pressure.Career Progression- Air Ticketing Executive- Senior Ticketing Executive- Reservation Executive- Passenger Service Executive- Airport Customer Service Executive- Ticketing Supervisor- Reservation Supervisor- Duty Officer- Airport Operations Executive- Airport Operations ManagerPreferred Certifications- IATA Foundation in Travel & Tourism- IATA Airline Cabin Crew (optional for broader aviation knowledge)- Amadeus Certification- Galileo Certification- Sabre Reservation System Certification- Diploma in Aviation, Hospitality & Travel ManagementSalary (India)- Fresher: 25,000-30,000 per month- 1-3 years: 30,000-40,000 per month- 3-5 years: 35,000-75,000 per month- Senior/Lead Executive: 50,000-1,00,000+ per month

An Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & BookingBook domestic and international flight tickets.Assist customers in selecting suitable flights and fare options.Provide accurate fare quotations and travel itineraries.Process ticket reservations through airline reservation systems.Issue, reissue, and cancel airline tickets.Handle ticket modifications and upgrades.Passenger AssistanceGuide passengers regarding flight schedules.Assist with seat selection and special meal requests.Provide information about baggage allowance.Explain airline policies regarding refunds and cancellations.Assist passengers with travel insurance information.Help elderly passengers and passengers requiring special assistance.Handle customer complaints professionally.Airport Counter OperationsAssist passengers at airline ticket counters.Verify passenger identity documents.Coordinate with check-in staff.Resolve ticketing-related issues before departure.Process standby passengers.Manage last-minute ticket changes.Reservation ManagementUpdate reservation records.Confirm flight bookings.Monitor waitlisted bookings.Handle group reservations.Coordinate with travel agencies.Process online and offline reservations.DocumentationVerify passports and visas for international travel.Ensure travel documents meet airline requirements.Prepare passenger manifests when required.Maintain booking records.Generate reservation reports.Payment HandlingAccept ticket payments.Process credit/debit card transactions.Handle cash payments.Generate invoices and receipts.Maintain daily cash records.Process ticket refunds.Customer ServiceRespond to customer inquiries.Handle phone, email, and walk-in customers.Provide accurate travel information.Resolve ticketing issues promptly.Maintain customer satisfaction.CoordinationCoordinate with airline operations.Work closely with check-in staff.Communicate with airport authorities.Coordinate with travel agencies.Support baggage service teams when required.ComplianceFollow airline ticketing policies.Adhere to DGCA and airport regulations.Maintain confidentiality of passenger information.Ensure compliance with aviation security procedures.Required Qualifications10+2 (Higher Secondary) - Minimum qualification.Graduate in any discipline preferred.Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.Freshers and experienced candidates may apply.Required SkillsTechnical SkillsAirline reservation systems (Amadeus, Galileo, Sabre, Worldspan)Flight booking proceduresFare calculationTicket issuanceTicket revalidation and reissueRefund processingKnowledge of domestic and international routesBasic computer proficiency (MS Office, email)Soft SkillsExcellent communication skillsCustomer service orientationProfessional appearance and groomingProblem-solving abilityAttention to detailTime managementMultitaskingTeamworkPositive attitudePatience and empathyKnowledge RequirementsAirline fare rulesAirport proceduresReservation systemsIATA ticketing standardsBaggage policiesVisa and passport requirementsTravel insurance basicsAviation terminologyCustomer service standardsDaily DutiesProcess ticket bookings.Assist passengers with reservations.Issue and modify airline tickets.Handle cancellations and refunds.Answer customer calls and emails.Verify travel documents.Coordinate with airport operations.Resolve ticketing issues.Update reservation records.Maintain transaction reports.Working ConditionsAirport terminalsAirline reservation officesTravel agency officesRotational shiftsEarly morning, evening, night, weekends, and public holidaysStanding and desk-based workFast-paced, customer-facing environmentPhysical RequirementsAbility to work in shifts.Professional grooming and appearance.Ability to sit or stand for extended periods.Good verbal communication.Basic computer typing skills.Ability to work under pressure.Career ProgressionAir Ticketing ExecutiveSenior Ticketing ExecutiveReservation ExecutivePassenger Service ExecutiveAirport Customer Service ExecutiveTicketing SupervisorReservation SupervisorDuty OfficerAirport Operations ExecutiveAirport Operations ManagerPreferred CertificationsIATA Foundation in Travel & TourismIATA Airline Cabin Crew (optional for broader aviation knowledge)Amadeus CertificationGalileo CertificationSabre Reservation System CertificationDiploma in Aviation, Hospitality & Travel ManagementSalary (India)Fresher: 20,000-25,000 per month1-3 years: 25,000-40,000 per month3-5 years: 35,000-55,000 per monthSenior/Lead Executive: 50,000-75,000+ per monthSalary varies depending on the airline, airport, city, and experience.

As an Air Ticketing Staff member, you will play a crucial role in providing ticketing and customer service support for airline passengers.Key Responsibilities:- Ticket Bookings: You will assist in processing air ticket bookings for passengers, ensuring all necessary information is correctly captured and applied.- Customer Assistance: You will address inquiries from customers regarding flight schedules, ticket pricing, and travel policies to enhance their travel experience.- Documentation Management: Your role will involve handling necessary travel documents and ensuring compliance with airline regulations and procedures.- Coordination with Airlines: You will work closely with various airlines to confirm bookings and resolve any ticketing issues that may arise.- Providing Travel Information: You will offer passengers information on various travel options, amenities, and guidelines, ensuring they are well-informed before their journey.Required Skills and Expectations:Candidates must have completed at least the 10th grade and have up to 2 years of experience, though freshers are also encouraged to apply. Strong communication skills are essential for effectively interacting with customers. Attention to detail is critical to ensure accurate ticket issuance and documentation. Candidates should also possess a good understanding of flight schedules and airline procedures. The position requires working from the office in Vijayawada, with availability for interviews from 10 AM to 6 PM.

We are urgently hiring for the position of Ground Staff Air-Ticketing Cabin Crew in Madurai, India. This is a full-time office-based role suitable for individuals with 0 to 2 years of experience who have completed at least 10th grade.In this role, you will be responsible for a variety of tasks that include assisting customers with ticket bookings, providing information on flight schedules, and ensuring a smooth check-in process at the airport. You will also engage with passengers to enhance their travel experience, work on processing tickets, and handle various customer inquiries.We expect candidates to possess strong communication skills, both verbal and written, to effectively interact with customers. A good understanding of ticketing systems is preferred, as you will need to navigate flight reservations efficiently. Proficiency in English and other local languages will be beneficial. Candidates should be prepared for a work schedule from 10 AM to 6 PM, with additional requirements as needed. You must be willing to work from the office and participate in various training sessions to enhance your skills in air-ticketing and customer service. This role emphasizes teamwork, professionalism, and a customer-oriented attitude. If you are ready to embark on a rewarding career in the aviation industry, apply now to join our dynamic team!

WE ARE HIRING - TELUGU CUSTOMER SUPPORT EXECUTIVES Location: Kirti Nagar, Delhi Process: Customer Support Languages Required: Telugu, Hindi & English Salary: 22,000 - 25,000 per month Qualification: 12th Pass Experience: Freshers & Experienced Both Can Apply Shift Timing: 9:00 AM - 6:00 PM Week Off: Sunday (Fixed) Interested Candidates, Apply Now! Contact Person: Sonam Pathre Call / WhatsApp: 8595974460#Hiring #CustomerSupport #TeluguJobs #DelhiJobs #FreshersHiring #KirtiNagar #JobOpening

We are urgently looking for enthusiastic Sales Executives to join our team in Kirti Nagar, Delhi. This full-time role is perfect for individuals with 0 to 2 years of experience. If you have completed your 12th grade and are eager to kickstart your career in sales, we want to hear from you!Key Responsibilities:1. Sales Generation: Engage with potential customers to promote our products and services, aiming to close sales effectively.2. Customer Interaction: Communicate with clients over calls and emails to understand their needs and provide suitable solutions.3. Lead Management: Follow up on leads and maintain a database of customers to maximize sales opportunities.4. Product Knowledge: Stay informed about our offerings to provide accurate information and answer queries from clients.Required Skills and Expectations:- Candidates should possess strong communication skills to convey information clearly and persuade customers effectively.- A proactive attitude and eagerness to learn are essential, as this role involves continuous engagement and improvement.- Time management skills are critical for meeting sales targets and handling various tasks efficiently.- Proficiency in using computers and basic software applications is expected to manage customer interactions and official documentation.This is a work-from-home position that offers exposure to the sales industry and opportunities for professional growth. Join us and be a part of a dynamic team!

Job Profile: Customer Care Executive (Domestic Inbound Process)Location: Noida (Sector 16, 62 & 63 near Metro Station)Shift: Day Shift / Rotational Day ShiftsSalary: 15,000 to 22,000 Fixed PMNumber of Openings: 15About the Role:Bright Future RPD Hiring Solution is hiring Customer Support Executives for top domestic BPOs and corporate houses in Noida. This is a pure customer service profile with NO sales targets involved.Key Responsibilities:* Answer inbound calls from customers and resolve their queries or complaints.* Provide accurate, valid, and complete information regarding company products/services.* Maintain a professional and polite attitude with customers over the phone.* Maintain high customer satisfaction (CSAT) scores.Requirements:* Education: 12th Pass / Undergraduates / Graduates.* Experience: 0-2 Years (Freshers with good communication skills can easily apply).* Language: Clear and fluent communication in Hindi & Professional phone etiquette.* Basic computer knowledge (Good typing speed and knowledge of MS Excel).Benefits:* Fixed monthly salary credited on time.* Clean and professional corporate office environment.* Proper training will be provided to selected candidates.How to Apply:Apply directly on this portal or share your updated resume on WhatsApp at 8595974460 for a quick telephonic screening.

Join our team as a Back Office Executive in Tiruchirappalli/Trichy, where you will support essential administrative functions to ensure smooth operations. This role is suitable for candidates with 0 to 6 years of experience and requires at least a 10th-grade education.nnKey responsibilities include:nn- Data Entry: Accurately input and update information in our databases, ensuring data integrity and accessibility for various departments.n n- Documentation: Organize and maintain important documents and records, both physical and electronic, to facilitate easy retrieval and compliance with company policies.n n- Customer Support: Assist in managing customer inquiries through various communication channels, providing timely responses and support to maintain customer satisfaction.n n- Reporting: Prepare and generate regular reports on various activities and performance metrics to assist management in decision-making processes.n n- Collaboration: Work closely with other departments to support overall company objectives, ensuring smooth communication and operational efficiency.nnTo excel in this role, candidates should have strong attention to detail, effective communication skills, and the ability to work independently as well as part of a team. A proactive approach to problem-solving and time management skills are essential to meet deadlines and handle multiple tasks efficiently. Proficiency in basic computer applications is preferred to aid in performing daily tasks effectively.

Join our team in Agra as an Airlines Executive, where you will play a crucial role in the travel and airline industry. Ideal for those looking to start or grow their career, this full-time position welcomes candidates with up to six years of experience or those new to the field.nnKey Responsibilities:nn1. Customer Service: Assist passengers with inquiries, complaints, and travel-related issues, ensuring a positive experience from booking to boarding.n n2. Ticketing and Reservations: Handle bookings, cancellations, and changes to ensure smooth travel arrangements for customers.n n3. Flight Information Management: Provide accurate and timely information regarding flight schedules, delays, and boarding procedures to passengers.n n4. Collaboration with Teams: Work closely with various departments to ensure seamless operations and enhance customer satisfaction.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills, allowing them to interact effectively with diverse customers. Attention to detail is essential for accurately processing bookings and providing accurate information. A friendly and approachable demeanor is important for creating a welcoming atmosphere. Additionally, the ability to handle stressful situations calmly is crucial in this fast-paced environment. As this position requires working from the office, candidates should be ready to engage actively with both customers and colleagues. A minimum educational qualification of 10th grade is required, making this an accessible opportunity for motivated individuals.

We are seeking a dedicated BPO Customer Support Executive to join our team in Noida Sector 63. This is a full-time role suitable for fresh graduates or those with less than a year of experience. The ideal candidate will provide excellent customer service in a supportive environment.nnKey Responsibilities:nn1. Customer Interaction: Engage with customers through various channels to address inquiries, resolve issues, and provide accurate information regarding products and services.nn2. Troubleshooting: Assist customers in identifying and solving problems, ensuring a smooth and satisfactory experience.nn3. Record Keeping: Maintain detailed records of customer interactions, including inquiries, complaints, and resolutions, to enhance service quality and efficiency.nn4. Feedback Collection: Gather customer feedback and suggestions to identify areas for improvement and enhance overall service delivery.nnRequired Skills and Expectations:nnThe ideal candidate should have completed their 12th grade and possess effective communication skills, both spoken and written. A pleasant and patient demeanor is essential for interacting with customers. We expect the candidate to be a quick learner, able to adapt to new processes, and work collaboratively with the team. Proficiency in basic computer operations is necessary for handling customer inquiries and maintaining records. An ability to work in a fast-paced environment while maintaining a positive attitude is essential for this role.

We are seeking a motivated Back Office Executive to join our team in Jabalpur. This is an excellent opportunity for individuals with 0 to 2 years of experience, providing the chance to develop critical office skills in a full-time position.nnKey Responsibilities:nn- Data Entry: Accurately inputting information into the company's databases and systems to ensure updated records.n- Documentation: Managing and organizing physical and digital documents, ensuring everything is filed correctly for easy retrieval.n- Communication: Assisting in communication between different departments, ensuring tasks and projects are carried out smoothly.n- Customer Support: Providing support to customers by addressing inquiries and directing them to the appropriate channels.n- Reporting: Compiling reports based on data collected and presenting these reports to supervisors for review.nnRequired Skills and Expectations:nnCandidates should possess strong organizational skills and attention to detail to handle various administrative tasks efficiently. Basic computer skills, especially in data entry and Microsoft Office applications, are essential. Good communication skills are necessary to collaborate effectively with colleagues and address customer needs. We expect team players who can work well under pressure and manage time effectively. A commitment to learning and adapting to new tasks and challenges will greatly benefit individuals in this role.

SHARE YOUR RESUME 8282965559nWe are looking for a dedicated Airport Ramp Executive in Kolkata, India. This full-time position is ideal for candidates who have completed at least 10th grade and are seeking a dynamic work environment at the airport. Ideal for those with limited experience, this role offers growth opportunities.nnKey Responsibilities:nn- Aircraft Handling: You will assist in the safe and efficient loading and unloading of baggage and cargo. This ensures that all items are handled properly and secured in the aircraft.nn- Ground Support Operations: In this role, you will help with ground support equipment and ensure it is operated safely and efficiently. Your attention to detail will aid in maintaining effective workflows on the ramp.nn- Communication: You will communicate effectively with various teams, including ground staff and flight crews, to coordinate the arrival and departure of aircraft. Strong communication ensures smooth operations.nn- Safety Compliance: You are expected to follow safety procedures and protocols diligently to maintain a safe work environment. This is crucial for your safety and that of your colleagues.nnRequired Skills and Expectations:nnCandidates should have a strong sense of responsibility and the ability to work in a fast-paced environment. Being a team player is essential, as you will be working with others to ensure tasks are completed efficiently. Basic communication skills are necessary to interact with team members effectively. A willingness to learn and adapt to new challenges is highly valued.

SHARE YOUR RESUME 8282965559nWe are looking for an Airport Ramp Executive in Medinipur, India. This is an entry-level position perfect for individuals who have completed their 10th grade and are eager to begin their career in the aviation industry.nnThe Airport Ramp Executive will be primarily responsible for ensuring safe and efficient ramp operations. Key responsibilities include:nn- Aircraft Handling: Assist in the arrival and departure of aircraft by coordinating the loading and unloading of luggage and cargo.n- Safety Compliance: Follow safety procedures to ensure a hazard-free environment for staff, passengers, and aircraft.n- Ground Support Coordination: Work with ground support teams to ensure all equipment is operational and available during aircraft operations.n- Communication: Maintain clear communication with the control tower and ground personnel to facilitate smooth operations.n nTo succeed in this role, candidates should have strong communication skills to effectively coordinate with team members and communicate any issues that arise. Attention to detail is crucial for maintaining safety standards and ensuring all tasks are performed correctly. Candidates should also be physically fit and able to work in a fast-paced environment, as the role involves lifting and moving baggage and cargo. Flexibility in work hours may be required, including weekends and holidays, as airport operations run around the clock.

SHARE YOUR RESUME 8282965559nAs an Airport Ramp Executive, you will play a vital role in ensuring the smooth operation of airport ramp services. This full-time position is suitable for individuals with a 10th-grade education and offers the opportunity for those with 0 to 1 year of experience to grow in the aviation industry.nnKey Responsibilities:nn1. Aircraft Handling: You will assist with the safe and efficient loading and unloading of baggage and cargo from aircraft, ensuring timely operations.nn2. Ground Support Operations: Your role includes operating ground support equipment, such as tugs and belt loaders, while adhering to all safety protocols.nn3. Communication: You will communicate with the flight crew and ground team to coordinate timely movements, ensuring smooth turnaround of flights.nn4. Safety Checks: Performing regular safety checks on all ramp equipment and reporting any maintenance issues is crucial to maintain a safe working environment.nn5. Team Collaboration: Working closely with your team members, you will contribute to a cooperative atmosphere to ensure every task is completed efficiently.nnRequired Skills and Expectations:nnYou should possess strong communication skills and be able to work well under pressure in a fast-paced environment. Attention to detail is essential, as you will need to follow safety protocols closely. A positive attitude and willingness to learn are important, as you will be part of a dynamic team focused on providing excellent airport services. Your reliability and commitment to teamwork will be key to your success in this role.