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Customer Care Executive Jobs

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  • 0 - 6 yrs
  • 5.5 Lac/Yr
  • Mumbai
Customer Relationship Customer Service Customer Handling Customer Support Call Center Customer Care International BPO
We are seeking a dynamic, goal-oriented Customer Service Representative to join our growing BPO team. In this role, you will serve as the primary point of contact for our international/domestic clients, resolving inquiries, handling complaints, and providing exceptional service. The ideal candidate possesses excellent communication skills, a patient demeanor, and a strong problem-solving mindset.Key ResponsibilitiesCustomer Support: Answer inbound interactions (calls, emails, or live chats) to assist customers with product inquiries, billing questions, and troubleshooting.Issue Resolution: Actively listen to customer grievances, identify the root cause of the issue, and provide accurate solutions efficiently.Data Logging: Maintain precise and detailed logs of all customer interactions, feedback, and actions taken in the CRM database.Escalation Management: Route complex, unresolved issues to the appropriate internal teams or senior management while maintaining ownership of the customer's experience.Performance Metrics: Meet or exceed daily performance targets, including Average Handling Time (AHT), First Call Resolution (FCR), and Quality Assurance (QA) scores.Requirements & QualificationsEducation: High School Diploma or equivalent required; Bachelors degree is a plus.Experience: 0 to 2 years of experience in a BPO, customer service, or call center environment (Freshers are welcome to apply).Communication: Exceptional verbal and written communication skills in [Specify Language, e.g., English/Spanish].Technical Skills: Proficiency with basic computer applications, MS Office, and familiarity with CRM software (e.g., Salesforce, Zendesk) is an advantage.Shift Flexibility: Willingness to work in a 24/7 environment, including night shifts, weekends, and holidays.Core Competencies: Strong active listening skills, high emotional intelligence, ability to multitask, and a typing speed of at least [e.g., 30 WPM].
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Noida Sector 127
Outbound Calling Customer Service Customer Handling International BPO Call Center Customer Communication Cold Calling Customer Care Customer Relationship Customer Support
We are looking for a dedicated Customer Care Executive & Upselling to join our team in Noida Sector 127. The ideal candidate will assist customers with inquiries, ensuring a positive experience and prompt resolutions.nnKey Responsibilities:nn- Customer Assistance: Actively engage with customers to address their queries and provide information about our products and services.n n- Problem Resolution: Handle customer complaints efficiently, following up to ensure an appropriate resolution and maintain customer satisfaction.nn- Team Collaboration: Work closely with team members to improve service quality and share insights for better customer engagement.nnRequired Skills and Expectations:nnCandidates should possess a minimum educational qualification of 12th pass and have no prior experience required, making this an excellent opportunity for freshers. Strong communication skills, both verbal and written, are essential for effectively interacting with customers. The candidate should have a positive attitude, patience, and the ability to handle stressful situations with ease. A commitment to delivering excellent customer service and the ability to work collaboratively in a team setting is crucial. The role is full-time and requires working from the office, so the candidate must be available during designated working hours. Adaptability and willingness to learn about company products and services are important for success in this position.
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  • Fresher
  • 3.0 Lac/Yr
  • Delhi NCR
Customer Service Customer Support Customer Care Customer Relationship Inbound Calls BPO Voice Good Communication Skills Customer Handling
As a Customer Support Executive, you will be responsible for delivering exceptional customer service and support. This full-time office role based in Delhi NCR is ideal for freshers who are eager to start their careers in customer relations.Key responsibilities include interacting with customers through chat and phone, addressing their inquiries, and resolving any issues professionally. You will need to maintain a customer-friendly approach while ensuring positive customer experiences. Effective communication skills, both written and verbal, are essential in this role to articulate solutions clearly and empathize with customers.To succeed as a Customer Support Executive, you must demonstrate strong communication skills and possess a professional demeanor. Proficiency in handling customer interactions over various platforms, including chat and phone, is essential. You should be able to work collaboratively as part of a team to meet customer needs and contribute to a positive work environment.This position involves working in an office setting, necessitating a commitment to the required work schedule. Candidates should be male as specified, possess a minimum education of 12th pass, and be willing to engage enthusiastically with clients. This role provides an opportunity to develop your skills in customer support while playing a key role in enhancing customer satisfaction.
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Rajpura Patiala
Customer Support Customer Handling Customer Relationship Customer Service
The Customer Support Executive is a full-time, on-site role based in Rajpura Punjab. This position is responsible for handling customer inquiries, resolving issues, and providing timely updates on shipment status via phone, email, and online channels. Day-to-day tasks include logging and tracking support requests, coordinating with operations and transport teams, and ensuring accurate information is shared with customers. The role involves monitoring customer feedback, collaborating to improve service quality, and supporting documentation related to deliveries and service performance. The Customer Support Executive contributes directly to customer satisfaction by maintaining professional communication, following standard operating procedures, and escalating complex issues when needed.QualificationsStrong Customer Support and Customer Service skills, with the ability to handle high-volume queries professionally.Experience in maintaining Customer Satisfaction through proactive communication and problem-solving.Ability to manage Online Support channels, including email and web-based ticketing systems.Exposure to Technical Support in logistics or related industries, including basic understanding of transport processes and tracking tools.Clear and confident verbal and written communication skills in English and local languages.Good organizational skills, attention to detail, and ability to prioritize tasks in a fast-paced environment.Comfort with using office software and customer service tools (e.g., CRM systems, MS Office).Previous experience in logistics, transportation, or pharmaceutical supply chain support is an advantage.Minimum of a high school diploma; a diploma or degree in business, logistics, or a related field is preferred.Ability to work collaboratively with cross-functional teams and maintain a customer-focused mindset.Salary range- 20-25K CTC
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Bokaro
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
SHARE YOUR RESUME 8282965559nWe are looking for an enthusiastic Airport Ramp Executive to join our team in Bokaro, India. This entry-level position is perfect for candidates who are eager to start a career in the aviation industry.nnKey Responsibilities:nn- Aircraft Handling: Assist in the safe and efficient movement of aircraft on the ground. This includes preparing planes for takeoff and ensuring they are parked correctly after landing.n n- Baggage Services: Manage the loading and unloading of passenger baggage and cargo onto and off aircraft. Ensure that all items are handled with care to avoid damage.nn- Safety Procedures: Follow all safety regulations and procedures on the ramp. Ensure that all activities are conducted in a secure and attentive manner to maintain the safety of passengers and staff.nn- Communication: Coordinate with colleagues and airport staff to ensure smooth operations. Good communication is essential for effective teamwork and safe aircraft movements.nnRequired Skills and Expectations:nnCandidates should have completed at least their 10th grade education. We welcome applicants with little to no prior experience. A positive attitude and willingness to learn are important. Strong teamwork skills and the ability to handle physical tasks are necessary. Moreover, attention to detail and a commitment to safety are crucial in this role. nnIf you possess these qualities and are looking to kick-start your career, we encourage you to apply for the Airport Ramp Executive position.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Bhopal
Customer Relationship Customer Service Customer Handling BPO Voice Good Communication Skills Hindi BPO
We are looking for a Customer Support Executive to serve as the primary link between our company and our customers. This part-time role allows you to work from home and is suitable for candidates with little to no experience. In this position, you will answer customer queries, process requests efficiently, and resolve any complaints they may have. Providing excellent service is key to maintaining customer satisfaction and loyalty. Key responsibilities include:- Responding to customer inquiries via phone or email, ensuring that all questions are addressed promptly.- Processing customer requests accurately and in a timely manner to meet customer needs.- Resolving complaints by identifying the issue and providing effective solutions, which may involve escalating concerns when necessary.Required skills and expectations for this role include:- Strong communication skills, both verbal and written, to effectively interact with customers.- A positive attitude and problem-solving abilities to enhance customer experiences.- Basic computer skills and familiarity with email platforms to manage queries and requests.- Patience and empathy, as you will need to handle customer concerns with understanding and care.This role requires a completed 12th grade education, and no prior experience is necessary, making it an ideal opportunity for those looking to start a career in customer service. If you are dedicated to helping others and want to contribute to a positive customer experience, we encourage you to apply.
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  • 2 - 5 yrs
  • 3.0 Lac/Yr
  • Baddi Solan
Clinet Handling Customer Relationship CRM Customer Support CRM Sales Convincing Power Communication Skills CRM Strategy Customer Handling Client Retention Customer Care
Handle client queries and complaints. Ensure customer satisfaction through after-sales service. Maintain regular client communication and collect feedback. Coordinate with clients from order placement to payment collection. Provide product/service information and resolve issues promptly Handle client queries and complaints.
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  • 0 - 2 yrs
  • 7.0 Lac/Yr
  • Ranchi
Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills
We are looking for an enthusiastic Airlines Executive to join our team in Ranchi. This entry-level role is perfect for individuals who have recently completed their 10th grade education and are eager to start a career in the airline industry.nnKey responsibilities include:nn1. Customer Service: Assist passengers with inquiries, bookings, and check-in processes, ensuring a pleasant experience throughout their journey.n n2. Flight Coordination: Monitor flight schedules and updates, helping to manage any changes and communicate this information efficiently to customers.nn3. Problem Solving: Address customer issues or complaints promptly and professionally, ensuring that resolutions are satisfactory and maintain a positive image for the airline.nn4. Documentation: Handle necessary paperwork with attention to detail, including tickets, baggage claims, and passenger information, ensuring accuracy and compliance with airline protocols.nnTo succeed in this role, candidates should have strong communication skills to interact effectively with passengers and team members. Attention to detail is essential for managing documentation and ensuring accuracy in all tasks. A customer-focused attitude is critical as the job involves assisting people from diverse backgrounds. Flexibility and the ability to adapt to changing situations will enhance performance in this dynamic environment. Candidates should be prepared to work full-time in an office setting. This position offers a good opportunity for those looking to grow in the airline industry.
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  • 0 - 3 yrs
  • 1.0 Lac/Yr
  • Coimbatore
Customer Handling Good Communication Skills
BPO Voice Process ExecutiveCompany: Spancore TechnologyLocation: Coimbatore, Tamil NaduEmployment Type: Full-TimeHandled customer calls and assisted customers with their queries, requests, and concerns. Provided clear information and suitable solutions while maintaining professional communication. Managed customer interactions efficiently, documented call details, followed process guidelines, and worked toward customer satisfaction and productivity targets.Key Responsibilities:Handle inbound and outbound customer calls.Understand customer requirements and provide appropriate assistance.Resolve customer queries and complaints professionally.Maintain accurate customer and call records.Follow company processes and quality standards.Meet daily productivity and performance targets.Escalate complex issues to the appropriate team when required.
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  • 1 - 4 yrs
  • 2.0 Lac/Yr
  • Majorda Goa
Counter Sales Inventory Customer Handling
Job Title: Store Executive - Retail Operations Pet Food & AccessoriesJoining Date: ImmediateEmployment Type: Full TimeExperience: 1-3 Years; Freshers can apply with 6+ monthsSalary: 11,000 - 15,000 per month ; Based on experience and suitabilityIndustry: Role: Store Executive / Retail Store Executive*Job Description*Pet Collective is a retail pet store for food & accessories in south Goa, Majorda. We are looking for an immediate joinee who should be responsible, customer-oriented to manage day-to-day retail operations at our store in Majorda, Goa. The ideal candidate should have good communication skills, Intermediate computer knowledge, a strong sense of responsibility and integrity, and be comfortable handling customers, billing, inventory and general store operations.Key Responsibilities*Store & Retail Operations* - Handle daily customer walk-ins and assist customers with product selection.- Manage billing and customer transactions using billing software.- Maintain accurate stock records and conduct regular physical stock verification.- Handle stock loading and unloading.- Ensure shelves are properly stocked, organized and maintained.- Maintain overall cleanliness and hygiene of the store.*Cash & Daily Reconciliation*- Handle daily cash collections.- Perform daily cash reconciliation.- Share required sales/cash updates through WhatsApp.*Inventory & Vendor Coordination*- Monitor stock count and identify replenishment requirements.- Coordinate with vendors for placing purchase orders.- Coordinate product returns and replacements with suppliers.- Assist with receiving and organizing incoming stock.- Local Deliveries: Extra income, Coordinate and execute local customer deliveries within the surrounding area when required.*Preferred*- Previous experience in retail, store operations or customer service.- Experience using MargBooks or other billing/POS software.- Experience handling inventory or stock management.- Previous experience in a supermarket, pharmacy or medical inventory environment is an advantage.- Freshers are welcome to apply with experience in the above 6+ months. Training will be provided for suitable candidates.*Work Schedule*- Working Days: 6 days per week- Store Timing: 9:00AM to 9:00 PM- Shift: From 9:00 AM onwards- Break: 1-hour rest/lunch break- Minimum Commitment: 6 months- Location: Majorda, Goa
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Customer Care Executive - Full Time

Teleperformance pvt limited

  • 1 yrs
  • 4.5 Lac/Yr
  • Sector 83 Mohali
International BPO Customer Handling
As a Customer Care Executive, you will play a crucial role in providing excellent service to our customers. Your main duties will include:- Responding to Customer Inquiries: Answer phone calls, emails, and chat messages from customers promptly and professionally, ensuring all queries are addressed effectively.- Resolving Issues: Handle customer complaints and concerns with care, aiming to find swift and satisfactory solutions to enhance customer satisfaction.- Updating Customer Information: Maintain accurate records of customer interactions and update any necessary information in the database to ensure smooth communication.- Processing Orders: Assist customers with placing orders, tracking shipments, and providing timely updates to ensure a seamless purchasing experience.- Providing Product Information: Offer detailed information about products and services to help customers make informed decisions, demonstrating strong product knowledge.- Reporting Feedback: Gather customer feedback and relay important insights to the management team, contributing to the improvement of services and offerings.To be successful in this role, you should have:- Strong Communication Skills: Ability to communicate clearly and effectively, both verbally and in writing, to ensure messages are understood.- Problem-Solving Skills: A proactive approach to identifying issues and finding solutions that meet customer needs.- Basic Computer Skills: Familiarity with computer systems and software tools used for customer interactions, enabling efficient data entry and management.- Customer Orientation: A genuine desire to help customers and provide a positive experience that fosters loyalty and trust. We welcome candidates with up to one year of experience and those who have completed their 12th grade education.
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Customer Care Executive (Fresher)

Impact Hr & Km Solutions

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Nashik
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management
We are seeking a Customer Care Executive to join our dynamic team in Nashik. This is a full-time position ideal for individuals with little to no experience who are eager to start their careers in customer service. You will be responsible for enhancing customer satisfaction by providing exceptional service.Key Responsibilities:- Respond to Customer Inquiries: Handle incoming calls and messages from customers, addressing their questions or concerns promptly and effectively.- Provide Product Information: Educate customers about our products or services, ensuring they have the necessary information to make informed decisions.- Resolve Complaints: Actively listen to customer complaints, work to understand their issues, and provide appropriate solutions in a timely manner.- Maintain Customer Records: Accurately document customer interactions and transactions in our system to ensure reliable follow-up and record-keeping.- Collaborate with Teams: Work closely with different teams to resolve customer issues and improve service delivery, providing input on customer feedback.Required Skills and Expectations:- Excellent Communication Skills: Strong verbal and written communication abilities are essential for effectively interacting with customers.- Customer-focused Mindset: A genuine desire to help and serve customers to ensure their experience is positive.- Problem-solving Abilities: Capability to think critically and address challenges creatively while remaining calm under pressure.- Basic Computer Skills: Familiarity with computers and software for documentation and communication purposes.- Team Player: Willingness to work collaboratively with others and contribute to a positive team environment. This role is a great opportunity for anyone looking to develop their career in customer service within a supportive team.
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  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Bhopal
Data Entry Operator Customer Care Passport Checking Ticket Booking Ticket Support Executive Man Management Back Office Executive Air Hostess Ground Operation
The Air Ticketing Staff will be responsible for various tasks related to ticket booking and customer service in the travel industry. This role requires individuals to work full-time from the office located in Bhopal. Key Responsibilities: - Ground Staff Management: Assist in managing air ticketing processes, ensuring accurate and efficient service to customers. - Customer Interaction: Engage with clients to understand their travel needs and provide suitable ticket options. - Booking and Issuance: Handle the booking and issuance of airline tickets, ensuring all details are correctly entered into the system. - Problem Resolution: Address any issues or inquiries from customers related to their ticket bookings promptly. - Collaboration: Work closely with cabin crew and other airline staff to facilitate a seamless travel experience for passengers. Required Skills and Expectations: Candidates should have a minimum educational qualification of 10th pass. While prior experience is not mandatory, candidates with 0-2 years of experience are encouraged to apply. Strong communication skills are essential to effectively assist customers. Attention to detail is important for accurate ticketing. The ability to work in a team-oriented environment and manage tasks efficiently under time pressure is also expected. This position may require a mobile device for communication purposes and adherence to established work hours of 10 AM to 6 PM. Additionally, potential candidates should possess good customer service skills and be ready to work alongside various team members.
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  • 0 - 3 yrs
  • 4.5 Lac/Yr
  • Chennai
Customer Care Back Office Processing Basic Computers Basic Computer Skills
We are looking for a dedicated Back Office Executive to join our team in Chennai. This entry-level position offers an excellent opportunity for individuals with 0 to 3 years of experience to gain valuable work experience in a professional setting.nnKey Responsibilities:nn- Data Entry: Accurately input and maintain data in the companys database, ensuring all information is up-to-date and correct.n n- Documentation: Organize and manage company documents, both physical and digital, making sure they are easily accessible and well-maintained.nn- Customer Support: Assist in responding to customer inquiries and support requests, providing timely and effective solutions or forwarding them to relevant departments.nn- Reporting: Prepare and generate reports as needed, helping to track performance metrics and other important data for the team and management.nnRequired Skills and Expectations:nnCandidates should have completed at least their 10th grade education. An eye for detail and good organizational skills are essential for this role. Candidates must possess basic computer skills, including familiarity with software applications like Microsoft Office. Good communication skills are important, as the Back Office Executive will interact with team members and customers. A willingness to learn and grow in a team-oriented environment is expected. Flexibility in tasks and a proactive attitude will also be advantageous in this role.
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  • 0 - 3 yrs
  • 1.0 Lac/Yr
  • Coimbatore
Communication Skills Customer Handling
Spancore Technology, Coimbatore for BPO/voice-process roles.Salary: around 13,000-15,000/month in some listings; other listings show 12,000-15,000 depending on the process/interview. Qualification: 10th/12th/any degree depending on the opening. Experience: Freshers are eligible for several openings; some accept up to 3-5 years. Skills: Good communication, spoken English/Tamil, customer handling, active listening, and basic computer knowledge. Process: Domestic Tamil voice and international/US voice processes have been advertised. Some international processes involve night shifts. Location: Coimbatore has been listed for several openings. Skills to mention in your CVCommunication Skills English/Tamil Speaking Customer Handling Active Listening Basic Computer Knowledge Problem Solving Voice Process Telecalling
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  • Fresher
  • Hisar
Communication Skills Customer Support Calling Customer Service
Customer Support - Part TimeWe are looking for responsible and motivated candidates for part-time Customer Support work.Responsibilities: Handle customer calls and queries Communicate professionally with customers Follow up with leads Maintain basic customer data Complete assigned daily tasksEligibility: 12th Pass / Graduate Freshers can apply Good communication skills Basic smartphone & internet knowledge Male & Female candidates can applyWork Type: Part TimeSalary: 15,000-20,000 per monthInterview: OnlineTraining: Job-related training will be provided.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Jaipur
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Airport Ticketing Airport Cargo Airport Ramp Airport Staff Airport Executive Airport Representative Airport Manager Airport Cargo Loader Air Ticketing Reservation Air Charter Operation Air Pollution Control Air Traffic Control Air Hostess Air Cargo
Join our team as an Airport Supervisor in Jaipur. This role is ideal for individuals who are organized and enjoy working in a dynamic environment, ensuring smooth operations at the airport.nnKey Responsibilities:nn- Oversee daily airport operations: Monitor the functioning of airport services, including customer service, baggage handling, and security to ensure efficiency and safety.n n- Coordinate with various departments: Collaborate with airlines, security, and ground staff to optimize passenger flow and resolve any issues that arise.n n- Train and manage staff: Provide guidance and training to team members to maintain high standards of service and compliance with regulations.n n- Ensure safety and security: Implement safety protocols and procedures, ensuring that all operations adhere to local and international standards.nn- Handle passenger inquiries: Address passengers' questions and concerns, providing assistance and information to enhance their travel experience.nnRequired Skills and Expectations:nnCandidates should have at least a 10th-grade education and possess strong communication and interpersonal skills. The ideal applicant should be organized, able to multitask, and work well under pressure. Experience in the airport or customer service industry is a plus but is not mandatory. A commitment to safety, attention to detail, and a proactive approach to problem-solving are essential for success in this position.
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  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Durgapur
Decision-making Financial Acumen Management Performance Evaluation Problem-solving Sales Management Networking Strategic Planning Risk Management Time Management Customer Service Leadership Team Building Budgeting Negotiation Skills Analytical Skills Conflict Resolution Communication Adaptability Organizational Skills
Axis Bank - Branch Executive Job RoleDesignation: Branch Executive / Branch Banking ExecutiveDepartment: Branch BankingEmployment: Full-timeKey Responsibilities:Handle customers visiting the branch and resolve their banking queries.Assist with account opening, KYC, account maintenance and service requests.Help customers with cheque books, debit cards, internet/mobile banking and other banking services.Explain and cross-sell banking products such as Savings/Current Accounts, FD/RD, Credit Cards, Loans and Insurance/third-party products, depending on the assigned role.Generate leads and acquire new customers through referrals and customer visits.Maintain customer relationships and support branch business growth.Process customer transactions/service requests within the prescribed turnaround time.Maintain proper documentation and follow banking, KYC, compliance and risk-management guidelines.Coordinate with other branch teams and maintain daily reports. Similar Axis branch-banking roles specifically include customer service, new-customer acquisition, cross-selling and transaction/service-request processing.
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  • 0 - 2 yrs
  • 1.0 Lac/Yr
  • Coimbatore
Good Communication Skills Customer Handling
I found recent listings for Spancore Technology describing BPO/Voice Process openings in Gandhipuram, Coimbatore, including freshers and experienced candidates. placementindia.com+1Here's a clean ad you can use for WhatsApp, Instagram, or Facebook:Voice Process Job Vacancy Ad IMMEDIATE JOB VACANCY - BPO VOICE PROCESS Company: Spancore Technology Location: Gandhipuram, Coimbatore Position: Voice Process Executive / BPO Voice Process Freshers & Experienced Candidates Welcome Qualification: 12th Pass / Diploma / Any UG / PG Freshers can apply Skills Required: Good Communication Skills Customer Handling Skills Basic Computer Knowledge Positive attitude and willingness to learn Salary: Attractive Salary + Incentives Job Type: Full-Time Work From Office Contact Now: 9043326222 Address:Spancore TechnologyNo. 347, DS Complex, Nehru Street,Ram Nagar, Gandhipuram, Coimbatore(Near Hotel Mangala International) Limited Openings - Apply Now!If you want, I can also make this as a professional poster-style ad with a catchy headline and short text.
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  • Fresher
  • 1.3 Lac/Yr
  • Whitefield Bangalore
Good Communication Skills Outbond Calls Customer Care BPO Voice
Job Title: Sales ExecutiveJob Description:We are looking for a dynamic and motivated Sales Executive to join our team for Onboardingdelivery partners with Swiggy. The candidate will be responsible for identifying, engaging,and Onboarding delivery partners to ensure smooth operations and service excellence.Eligibility:1. Minimum qualification: 12th pass or above2. 3. 4. Good communication and interpersonal skillsAbility to work in a fast - Paced environment and meet targetsFamiliarity with the Delivery Logistics domain is a plus
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  • 0 - 4 yrs
  • 1.3 Lac/Yr
  • Coimbatore
Customer Handling Skills Communication Skills
HIRING - INTERNATIONAL BPO VOICE PROCESS Company: Spancore Technology Location: Gandhipuram, Coimbatore Position: International Voice Process Executive Salary: 15,000 - 17,000 per month + Incentives Shift: night Shift / US Process Experience: Freshers & Experienced Candidates Qualification: 12th / Diploma / Any DegreeSkills RequiredExcellent spoken English & communication skillsGood pronunciation and listening skillsCustomer handling skillsBasic computer knowledgeGood problem-solving abilityPositive attitude and willingness to learnComfortable working in night shiftsAbility to handle international customers professionallyJob ResponsibilitiesHandle inbound/outbound calls from international customersUnderstand customer queries and provide appropriate solutionsMaintain professional communication and customer satisfactionUpdate customer information and call recordsMeet quality and performance targets Freshers can apply! Training provided Performance incentives available Career growth opportunities Interested candidates can send their resume / contact HR for interview details.
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  • 0 - 3 yrs
  • 1.3 Lac/Yr
  • Coimbatore
English Communication Customer Handling
International Voice Process - Spancore Technology### Spancore Technology - International Voice Process- Company: Spancore Technology- Location: Gandhipuram, Coimbatore- Job Type: Full-Time, Work from Office- Process: International Voice Process- Skills: Excellent English Communication, Customer Handling, Basic Computer Knowledge- Eligibility: Freshers & Experienced candidates- Shift:day shift- Salary: Salary package + incentivesRecent listings for Spancore Technology describe International Voice Process roles in Coimbatore/Gandhipuram, including full-time positions.
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  • 0 - 3 yrs
  • 1.0 Lac/Yr
  • Coimbatore
Typing Skills Basic Computer Knowledge Customer Handling
As a Non Voice Process Executive in Coimbatore, you will engage in data entry tasks and related activities. This role offers an opportunity for both freshers and experienced candidates, focusing primarily on efficient data handling within a supportive work environment.Key responsibilities include managing data entry processes accurately and expeditiously. You will be required to exhibit good typing skills and proficiency in English to ensure clear communication and quality output. Basic computer knowledge is essential as you will be utilizing various software and platforms to perform your tasks effectively.To excel in this role, you should have strong typing skills and a working understanding of basic computer operations. Proficiency in English, both written and verbal, is a must to ensure precise communication. The ideal candidate is detail-oriented and capable of maintaining focus in a fast-paced work environment.This is a full-time position that requires you to work on-site in Coimbatore. You may need to follow a structured shift schedule that encompasses working hours based on the company's operational needs. The organization values punctuality and consistency in attendance, as teamwork and collaboration are vital aspects of the work process. Candidates are expected to hold a minimum educational qualification of a 12th pass. Previous experience is not mandatory, making this an excellent opportunity for individuals looking to start their careers in the field of data entry.
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  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Hyderabad
Customer Care Data Entry Operator Ticketing Executive Passport Checking Ticketing Staff Man Management Ground Management Air Hostess
Urgent Hiring For Air Ticketing StaffInterview Timing - 10am to 6pmSalary Package - 30k to 35kJob Location - Hyderabad Work Experience - Fresher & 2 Years
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Looking For Retail Store Executive

Impact Hr & Km Solutions

  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Nashik
Customer Engagement Point Of Sale Product Display Product Knowledge Retail Trends Sales Targets Store Maintenance Vendor Relations Merchandising Team Management Visual Merchandising Customer Service Loss Prevention Cash Handling Problem Solving Retail Operations Stock Replenishment Inventory Management Communication Sales
Key ResponsibilitiesWelcome and assist customers in selecting products and services.Achieve individual and store sales targets.Maintain product displays and ensure merchandise is properly stocked.Handle billing, cash transactions, and POS operations.Monitor inventory levels and coordinate stock replenishment.Address customer inquiries, complaints, and service requests professionally.Ensure store cleanliness, visual merchandising, and overall presentation standards.Support promotional activities, offers, and in-store campaigns.Prepare daily sales reports and maintain transaction records.Follow company policies, operational procedures, and security guidelines.
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Hiring For Senior Customer Support

Impact Hr & Km Solutions

  • 2 - 3 yrs
  • 3.0 Lac/Yr
  • Nashik
Customer Care Senior Customer Care Executive Senior Customer Support Executive Customer Support Senior Customer Service Executive Customer Care Associate
We are looking for a Senior Customer Support Executive to join our team in Nashik. In this role, you will be responsible for providing high-quality customer support and ensuring customer satisfaction.Key Responsibilities:- Respond to Customer Inquiries: Handle incoming calls, emails, and chats by addressing customer questions and issues promptly to maintain high service standards.- Resolve Customer Issues: Investigate and troubleshoot customer problems, providing effective solutions while keeping the customer informed throughout the process.- Maintain Customer Records: Update and manage customer information in our systems accurately to ensure easy access to customer history and service requests.- Collaborate with Teams: Work closely with other departments, such as sales and technical support, to facilitate seamless service and resolve complex customer concerns quickly.- Training New Team Members: Assist in training and mentoring new staff, sharing knowledge and best practices to help them excel in their roles.Required Skills and Expectations:- You should have 2 to 3 years of experience in a customer support role, demonstrating your ability to handle customer interactions effectively.- Strong communication skills, both verbal and written, are essential for conveying information clearly and professionally to customers.- Problem-solving abilities are crucial, allowing you to assess situations, identify issues, and propose effective solutions.- Familiarity with customer support software and tools is important to efficiently manage customer inquiries and track service requests.- A positive attitude and patience are expected, as you will be dealing with diverse customer needs and challenges daily.
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  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Nashik
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
Key ResponsibilitiesCustomer Assistance: Handle inbound and outbound calls, emails, live chats, or ticketing queries from customers in a professional and timely manner.Issue Resolution: Diagnose and troubleshoot customer issues, provide accurate product or service information, and offer practical solutions.Escalation Management: Coordinate with internal departments (technical support, sales, logistics, or quality assurance) to escalate complex issues and follow up until resolved.Ticket & Data Maintenance: Maintain detailed, up-to-date logs of customer interactions, feedback, and ticket statuses in the CRM or support system.Feedback Collection: Gather customer feedback and insights to share with operational teams for process and product improvement.Relationship Building: Build trust and strong relationships with customers through clear, empathetic, and effective communication.
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  • 0 - 3 yrs
  • 1.0 Lac/Yr
  • Coimbatore
Good Communication Skills Customer Handling
BPO Voice Process - Job DescriptionSpancore Technologies, Coimbatore is looking for enthusiastic and customer-focused candidates for a BPO Voice Process role. The position involves handling customer calls, understanding customer requirements, providing accurate information, resolving queries, and maintaining a positive customer experience.Key Responsibilities:Handle inbound and/or outbound customer calls professionally.Understand customer concerns and provide appropriate solutions.Maintain clear and effective communication with customers.Record customer details and call-related information accurately.Follow company policies, processes, and quality standards.Meet assigned performance and customer-service targets.Escalate complex issues to the appropriate team when required.Requirements:Good communication skills in English.Tamil-speaking candidates may be preferred depending on the process.Basic computer knowledge.Customer-service orientation and a positive attitude.Freshers and experienced candidates can apply, depending on the process requirements.Job Location: CoimbatoreRole: BPO Voice Process / Customer SupportEmployment: Full-time
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Jalpaiguri
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills
SHARE YOUR RESUME 8282965559nWe are looking for dedicated and enthusiastic individuals to join our team as Airport Ramp Executives in Jalpaiguri, India. This role is perfect for those at the beginning of their careers, offering a chance to work in an exciting airport environment.nnKey Responsibilities:nn- Ramp Operations Support: Assist in loading and unloading baggage and cargo from aircraft, ensuring that all items are handled with care and efficiency.n n- Ground Handling: Collaborate with team members to support the safe and timely turnaround of aircraft, contributing to a smooth passenger experience.nn- Safety Compliance: Adhere to safety regulations and protocols while working on the ramp to maintain a secure environment for employees and travelers.nn- Equipment Management: Operate ground support equipment like tugs and baggage carts, ensuring all equipment is used properly and safely.nnRequired Skills and Expectations:nnCandidates should have completed at least their 10th grade. We welcome those with little to no experience, as comprehensive training will be provided. A strong commitment to teamwork and the ability to work in a fast-paced environment are essential. Good communication skills are important to facilitate effective coordination with fellow team members. Additionally, a focus on safety and detail will contribute significantly to operational success. Being physically fit is necessary, as the role involves lifting heavy objects and standing for extended periods.
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Nadia
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
SHARE YOUR RESUME 8282965559nJoin our team as an Airport Ramp Executive in Nadia, India, where you will play a pivotal role in the smooth operation of airport services. This entry-level position is perfect for individuals seeking to begin their careers in the aviation industry. nnKey Responsibilities:nn- Ramp Operations: Assist with the cargo and baggage handling process on the ramp. This includes loading and unloading bags onto aircraft and ensuring timely service.n n- Safety Protocols: Adhere to safety regulations while performing all tasks. You will be responsible for maintaining a safe environment for yourself and others on the ramp.nn- Communication: Work closely with team members and airport staff to ensure effective coordination of flights. Clear communication is essential to avoid delays and ensure efficient operations.nn- Equipment Handling: Operate tugs and other ground equipment as required. Proper training will be provided to ensure safe usage of all tools and machines.nnRequired Skills and Expectations:nnCandidates should have completed at least the 10th grade and possess a desire to work in a fast-paced environment. Since this is an entry-level position, prior experience is not required, but a strong commitment to teamwork and safety is essential. Candidates must demonstrate good communication skills and the ability to work well under pressure. Punctuality and a willingness to learn are also crucial for success in this role.
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Uttar Dinajpur
Airport Ramp Aircraft Handling Airline Customer Service Ground Staff Activities Cargo Handling Airline Operations
SHARE YOUR RESUME 9007706142nWe are seeking a dedicated Airport Ramp Executive to join our team in Uttar Dinajpur, India. This entry-level position is ideal for individuals eager to start their career in the aviation sector.nnKey responsibilities include:nn- Baggage Handling: Safely loading and unloading passenger luggage and cargo from aircraft to ensure timely departures.n- Aircraft Preparation: Assisting in preparing aircraft for takeoff by conducting safety checks and ensuring all equipment is in place.n- Coordination with Team: Collaborating with ground staff and flight crews to ensure efficient operations and maintain safety standards.n- Reporting Issues: Identifying and reporting any maintenance needs or safety concerns to supervisors to uphold operational efficiency.nnRequired skills and expectations:nnCandidates should have completed their 10th grade and possess a strong willingness to learn and adapt to a fast-paced environment. Good physical fitness is essential, as the role involves manual tasks. Effective communication skills are required to collaborate with team members and follow instructions clearly. Attention to detail is crucial to ensure the safe handling of baggage and compliance with safety regulations. A positive attitude, commitment to teamwork, and reliability are important traits for succeeding in this role. No prior experience is necessary, making this a great opportunity for recent school graduates looking to kick-start their career in the aviation industry.
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  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Kharagpur
Decision-making Financial Acumen Management Performance Evaluation Problem-solving Sales Management Networking Strategic Planning Risk Management Time Management Customer Service Leadership Team Building Budgeting Negotiation Skills Analytical Skills Conflict Resolution Communication Adaptability Organizational Skills
Axis Bank - Branch Executive Job RoleDesignation: Branch Executive / Branch Banking ExecutiveDepartment: Branch BankingEmployment: Full-timeKey Responsibilities:Handle customers visiting the branch and resolve their banking queries.Assist with account opening, KYC, account maintenance and service requests.Help customers with cheque books, debit cards, internet/mobile banking and other banking services.Explain and cross-sell banking products such as Savings/Current Accounts, FD/RD, Credit Cards, Loans and Insurance/third-party products, depending on the assigned role.Generate leads and acquire new customers through referrals and customer visits.Maintain customer relationships and support branch business growth.Process customer transactions/service requests within the prescribed turnaround time.Maintain proper documentation and follow banking, KYC, compliance and risk-management guidelines.Coordinate with other branch teams and maintain daily reports. Similar Axis branch-banking roles specifically include customer service, new-customer acquisition, cross-selling and transaction/service-request processing.
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  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Paschim Medinipur
Decision-making Financial Acumen Management Performance Evaluation Problem-solving Sales Management Networking Strategic Planning Risk Management Time Management Customer Service Leadership Team Building Budgeting Negotiation Skills Analytical Skills Conflict Resolution Communication Adaptability Organizational Skills
Axis Bank - Branch Executive Job RoleDesignation: Branch Executive / Branch Banking ExecutiveDepartment: Branch BankingEmployment: Full-timeKey Responsibilities:Handle customers visiting the branch and resolve their banking queries.Assist with account opening, KYC, account maintenance and service requests.Help customers with cheque books, debit cards, internet/mobile banking and other banking services.Explain and cross-sell banking products such as Savings/Current Accounts, FD/RD, Credit Cards, Loans and Insurance/third-party products, depending on the assigned role.Generate leads and acquire new customers through referrals and customer visits.Maintain customer relationships and support branch business growth.Process customer transactions/service requests within the prescribed turnaround time.Maintain proper documentation and follow banking, KYC, compliance and risk-management guidelines.Coordinate with other branch teams and maintain daily reports. Similar Axis branch-banking roles specifically include customer service, new-customer acquisition, cross-selling and transaction/service-request processing.
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  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Nababhat Bardhaman
Decision-making Financial Acumen Management Performance Evaluation Problem-solving Sales Management Networking Strategic Planning Risk Management Time Management Customer Service Leadership Team Building Budgeting Negotiation Skills Analytical Skills Conflict Resolution Communication Adaptability Organizational Skills
Axis Bank - Branch Executive Job RoleDesignation: Branch Executive / Branch Banking ExecutiveDepartment: Branch BankingEmployment: Full-timeKey Responsibilities:Handle customers visiting the branch and resolve their banking queries.Assist with account opening, KYC, account maintenance and service requests.Help customers with cheque books, debit cards, internet/mobile banking and other banking services.Explain and cross-sell banking products such as Savings/Current Accounts, FD/RD, Credit Cards, Loans and Insurance/third-party products, depending on the assigned role.Generate leads and acquire new customers through referrals and customer visits.Maintain customer relationships and support branch business growth.Process customer transactions/service requests within the prescribed turnaround time.Maintain proper documentation and follow banking, KYC, compliance and risk-management guidelines.Coordinate with other branch teams and maintain daily reports. Similar Axis branch-banking roles specifically include customer service, new-customer acquisition, cross-selling and transaction/service-request processing.
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  • Fresher
  • 4.0 Lac/Yr
  • Industrial Area Phase-8 Mohali
Customer Handling Customer Service
Exciting Opportunity at Teleperformance Mohali!!We're on the lookout for Customer Care Executives to join our dynamic International Voice/Chat Processes!We're Looking For:Exceptional communication and writing skillsWillingness to work in rotational shiftsOpen to both freshers and experienced candidatesSalary: 32kCab facility for girls Eligibility:Undergraduates and graduates can apply!Interview Timings: 11 AM - 5PMWalk-in Interviews at:Teleperformance, Gate 1, Plot A40, Sector 75, Phase 8B, Mohali, PunjabDon't miss this chance to be part of a team that values growth,diversity, and collaboration. Ready to take the next step? Share CV at 6230029562
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  • 0 - 2 yrs
  • 7.0 Lac/Yr
  • Gaya
Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills
We are looking for a dedicated Airlines Executive to join our team in Gaya, India. This role is an excellent opportunity for individuals looking to start their careers in the aviation sector, requiring no prior experience and offering a full-time position in an office environment.nnKey Responsibilities:nn1. Customer Service: Assist passengers with inquiries related to flight bookings, schedules, and baggage handling, ensuring a positive travel experience.n n2. Check-In Assistance: Support travelers during the check-in process, guiding them through procedures and helping to resolve any issues that may arise.nn3. Flight Coordination: Monitor flight statuses and update passengers on important changes, ensuring they have the most current information.nn4. Documentation: Prepare and manage necessary travel documents, ensuring compliance with airline regulations and policies.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills and be able to interact effectively with passengers and team members. A proactive approach to problem-solving is essential for addressing customer concerns efficiently. Attention to detail is important for managing travel documentation accurately. Candidates should have a friendly demeanor and a willingness to work in a fast-paced environment, collaborating with colleagues to ensure excellent service delivery. A minimum education level of 10th grade is required for consideration, and this role is suitable for individuals with 0 to 2 years of experience in customer service or related fields.
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  • 0 - 2 yrs
  • 7.0 Lac/Yr
  • Barasat Kolkata
Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills
We are seeking an enthusiastic Airlines Executive to join our team in Barasat, Kolkata. This full-time role is perfect for individuals with 0 to 2 years of experience, who are ready to kickstart their career in the airline industry. nnKey responsibilities include managing customer inquiries, providing accurate information about flight schedules, ticket prices, and reservations. You will assist passengers with check-in procedures and ensure a seamless travel experience. Additionally, you will coordinate with other departments to address customer concerns and handle special requests.nnThe ideal candidate should possess strong communication skills to effectively interact with customers and team members. A friendly and positive attitude is essential, as well as the ability to work under pressure in a fast-paced environment. Attention to detail is crucial for accurately processing reservations and maintaining records. nnYou should be a quick learner, as all training will be provided to familiarize you with airline operations. A basic understanding of computers is necessary to handle booking systems and customer databases. Candidates must have completed at least the 10th grade and be eager to grow within the company. nnIf you are looking for an opportunity to develop your skills and build a career in the airline industry, we encourage you to apply and join our dynamic team.
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  • 0 - 2 yrs
  • 7.0 Lac/Yr
  • Asansol
Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills
Join a dynamic team as an Airlines Executive in Asansol, India. This full-time position is perfect for individuals keen to start their careers in the aviation sector, offering an opportunity to grow and learn in a fast-paced environment.nnKey Responsibilities:nn- Customer Service: Engage with passengers and assist with inquiries to ensure a pleasant travel experience. Providing timely and accurate information is crucial to maintaining customer satisfaction.nn- Booking Management: Handle flight bookings, modifications, and cancellations. You will ensure that all transactions are accurately processed and that customers receive confirmations without delays.nn- Problem Resolution: Address and resolve any issues or complaints that arise during the booking process or travel. Your ability to think quickly and provide solutions will contribute to a positive customer experience.nn- Administrative Support: Maintain and update records related to flight schedules, bookings, and customer inquiries. Organizational skills are essential for effective management of documentation.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills to interact effectively with customers and colleagues. A keen attention to detail is necessary to ensure accurate information is provided and records are maintained. Proficiency in basic computer applications is expected, along with the ability to work well in a team environment. A positive attitude and willingness to learn are essential traits for success in this role.
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  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Noida Sector 6
Customer Care Customer Handling Customer Service Customer Support BPO Voice Customer Relationship
We are looking for a dedicated Southern Languages - Tamil, Telugu, Malayalam, Kannada ,Odia ,Bengali, Marathi Gujarati Assamese along with good English Customer Support Executive to join our team in Noida Sector 6. This entry-level position is perfect for candidates with 0 to 1 year of experience, who are passionate about helping customers resolve their queries.nnThe Customer Support Executive will be responsible for assisting customers through various channels, including phone, email, and chat. You will address customer inquiries, provide information about our services, and ensure a positive experience for all clients.nnKey responsibilities include:nn- Customer Assistance: Respond to customer inquiries promptly and efficiently, helping them with product information and resolving issues.n- Issue Resolution: Identify customer problems and provide effective solutions, ensuring customer satisfaction.n- Communication: Maintain clear and professional communication with customers, adhering to company guidelines.n- Feedback Collection: Gather customer feedback to identify areas for improvement in services and support.nnCandidates should possess strong communication skills, both verbal and written, to effectively assist customers. A patient and friendly demeanor is crucial, as you will interact with various clients. Basic computer skills are necessary to navigate support tools and systems. Teamwork and adaptability are essential, as you will work closely with colleagues to deliver excellent service. A high school diploma (12th Pass) is required for this role.nnIf you have a desire to learn and grow in customer support, we encourage you to apply!
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Customer Relationship Air Ticketing Ticket Booking Airport Ticketing Airport Operation Airport Cargo Airport Ramp Airport Staff Airport Executive Airport Representative Airport Manager Airport Supervisor Airport Cargo Loader Air Ticketing Reservation Air Charter Operation Air Pollution Control Air Traffic Control Air Hostess Air Cargo Air Freight Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff G
As an Airport Manager, you will oversee the daily operations of the airport, ensuring a smooth and safe environment for all passengers and staff. This role is crucial in managing various aspects of airport functionality and customer service. Key Responsibilities:- Daily Operations Management: You will supervise airport activities to ensure they run smoothly, addressing any issues that arise throughout the day.- Team Leadership: Managing a team of airport staff, you will provide guidance, assign tasks, and motivate employees to maintain high standards of service.- Customer Service Coordination: You will be responsible for enhancing the passenger experience by addressing complaints and ensuring that all customer inquiries are resolved promptly.- Safety Compliance: Ensuring that all airport operations comply with safety regulations is essential, requiring attention to detail in monitoring procedures.- Collaboration with Agencies: Working closely with local authorities and aviation agencies will be necessary to maintain operational standards and address regulatory requirements.Required Skills and Expectations:Candidates should possess strong leadership skills to effectively manage teams and drive performance. A proactive approach to problem-solving is essential, as unexpected situations may arise. Excellent communication skills will be vital for interacting with staff, passengers, and various stakeholders. Candidates should be organized and able to multitask efficiently in a fast-paced environment. A basic understanding of airport operations and safety regulations will be beneficial in this role.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Gurgaon
Customer Relationship Air Ticketing Ticket Booking Airport Ticketing Airport Operation Airport Cargo Airport Ramp Airport Staff Airport Executive Airport Representative Airport Manager Airport Supervisor Airport Cargo Loader Air Ticketing Reservation Air Charter Operation Air Pollution Control Air Traffic Control Air Hostess Air Cargo Air Freight Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff
We are looking for an enthusiastic Airport Ticketing Executive to join our team in Gurgaon. This position is suitable for candidates with 0 to 5 years of experience and requires at least a 10th-grade education.nnKey Responsibilities:nn- Ticket Booking and Reservation: Handle the booking and reservation process for passengers, ensuring all information is accurate and compliant with airline policies.n n- Customer Service: Provide excellent customer support by addressing inquiries, resolving issues, and maintaining a positive experience for travelers.nn- Check-In Assistance: Assist passengers during the check-in process, ensuring all necessary documentation is in order for a smooth travel experience.nn- Information Management: Keep updated records of passenger details and ticketing transactions, maintaining confidentiality and accuracy.nn- Collaboration with Airlines: Communicate effectively with various airlines to stay informed about schedules, policies, and procedures.nnRequired Skills and Expectations:nnThe ideal candidate should have strong communication skills and be comfortable working in a fast-paced environment. Attention to detail is crucial to ensure accurate bookings and customer satisfaction. A positive attitude and a willingness to learn are essential for success in this role. Candidates should possess basic computer skills and be ready to work from the office in Gurgaon, fulfilling duties diligently as part of the team.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Nashik
Budget Management Crisis Management Decision-making Emergency Procedures Flight Operations Performance Evaluation Problem-solving Safety Regulations Team Management Time Management Customer Service Regulatory Compliance Quality Control Leadership Conflict Resolution Resource Allocation Staff Training Attention to Detail Communication Adaptability Airport Ticketing Airport Operation Airport Cargo Airport Ramp Airport Staff Airport Executive Airport Representative
We are seeking an Airline Manager to join our team in Nashik, India. This role is suitable for individuals with 0 to 5 years of experience and requires a minimum education level of 10th pass. The position is full-time and will take place in an office environment.nnKey Responsibilities:nn- Operations Management: Oversee daily airline operations, ensuring that flights run smoothly and on schedule. You will coordinate with staff to maintain high operational efficiency.n n- Customer Service Excellence: Assist passengers with their inquiries and needs. You will work to enhance the overall travel experience by providing prompt and effective solutions to customer issues.nn- Team Leadership: Supervise and support staff members, ensuring that they understand procedures and policies. You will foster a positive team environment and lead staff training sessions as required.nn- Compliance and Safety: Ensure that all operations comply with safety regulations and industry standards. You will stay updated on all necessary protocols to ensure passenger and crew safety.nnRequired Skills:nnCandidates should possess strong communication and interpersonal skills, enabling effective interaction with passengers and staff. Good organizational skills are essential for managing multiple tasks efficiently. A proactive attitude and problem-solving abilities will help in addressing challenges that arise in daily operations. A commitment to providing excellent customer service and an understanding of the airline industry will be beneficial in this role.
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FAQ about Customer Care Executive jobs

Q1. What is the role of Customer Care Executive?

Customer Care Executives are the bridge that connects the customer and the company, resolves queries, and ensures satisfaction. Answers questions about the company's products or services troubleshoots, and assists through various platforms such as phone and chat.

Q2. Is Customer Care Executive a good job?

Whether the customer care executive job is good or not depends only on you. This job gives you diverse experience, you learn strong communication and problem-solving skills. Dealing with frustrated customers can be emotionally difficult, but a positive process is what leads to success.

Q3. What is the minimum qualification for Customer Care Executive?

The minimum qualifications for the job of Customer Care Executive vary depending on education, skills, and experience. A high school diploma is typically sought, along with skills such as excellent communication, proficiency in relevant software, active listening, and problem-solving.

Q4. What is the salary of Customer Care Executive Fresher in India?

The salary of a Customer Care Executive may vary. Customer Care Executive fresher ranges from 12,000 to 25,000 per month which increases depending on experience in India. You can also avail of performance-based bonuses. Customer Care Executive Keep your eyes open for opportunities to enhance your skills and progress!