Customer Care Executive Jobs

Join our team as an Airlines Cabin Crew member in Kolkata, India, where you will play a vital role in ensuring passenger comfort and safety during flights. This is an excellent opportunity for individuals eager to begin their career in the aviation industry.As a Cabin Crew member, your key responsibilities will include:1. **Passenger Safety**: You will ensure that all safety instructions are clearly communicated to passengers before takeoff and during the flight. This includes demonstrating safety equipment and procedures.2. **Customer Service**: Providing excellent service is essential. You will assist passengers with their needs, including serving meals and beverages, addressing questions, and making sure everyone feels welcome and comfortable.3. **Emergency Response**: In case of an emergency, you must be prepared to take appropriate action, such as assisting with evacuations and following emergency procedures quickly and efficiently.4. **Team Collaboration**: Working effectively with fellow cabin crew members and pilots is crucial. Teamwork ensures smooth operations and a pleasant atmosphere for passengers.To be successful in this role, you should have strong communication skills and a friendly demeanor. A high level of professionalism and the ability to remain calm under pressure are essential. You should also possess a good level of physical fitness to perform various tasks, such as lifting luggage and standing for long periods. Flexibility with work hours is important as schedules can vary.

Hiring Alert - Merchant Experience Advisor (Relationship Manager) Location: Juinagar & Bangalore Department: Helpdesk

As an Airline Customer Service Executive in Kolkata, you will play a vital role in ensuring a pleasant travel experience for our passengers. This full-time position is ideal for freshers who are eager to start their careers in the airline industry.Key Responsibilities:1. **Passenger Assistance:** You will assist passengers with check-in, boarding, and inquiries, ensuring they feel valued and informed throughout their journey.2. **Ticketing Support:** You will help customers understand ticket options, make reservations, and handle ticket changes or cancellations while providing accurate information.3. **Complaint Resolution:** You are expected to listen to customer concerns and resolve issues promptly, maintaining a calm and professional demeanor to enhance customer satisfaction.4. **Information Dissemination:** You will provide timely updates on flight schedules, delays, and any other travel-related information, ensuring passengers are well informed.5. **Team Collaboration:** You will work closely with other team members and departments to ensure seamless service delivery and improve overall customer experience.Required Skills and Expectations:Candidates must possess strong communication and interpersonal skills to interact effectively with diverse customers. A positive attitude, patience, and problem-solving abilities are crucial to addressing customer needs. Basic computer proficiency is essential to navigate reservation systems and manage customer information efficiently. A willingness to learn and adapt within a fast-paced environment will greatly contribute to your success in this role.

Role SummaryWe are looking for a Customer Care Executive to handle customer queries, resolve complaints,and ensure a high level of customer satisfaction. The ideal candidate will be a goodcommunicator, patient listener, and problem solver.Key Responsibilities Handle incoming calls, emails, chats, and social media queries from customers. Provide accurate product/service information and resolve customer concerns promptly. Maintain records of customer interactions and update CRM systems. Coordinate with internal teams to resolve escalated issues. Follow up with customers to ensure their concerns are resolved. Suggest process improvements to enhance customer experience.Requirements 1-2 years of experience in customer service, preferably in FMCG, D2C, or e-commerce. Excellent verbal and written communication skills in English and Hindi Strong problem-solving and interpersonal skills. Basic computer knowledge and familiarity with CRM tools.Preferred Skills Prior experience in call center/BPO/e-commerce. Knowledge of order management, returns, and refunds process. Ability to remain calm and professional under pressure.

Job description:Respond to customer inquiries via call, email, chat and other communication channels and registered complaints.Close the complaint and update via call, email, chat and other communication channels.Receive customer feedback about service quality, technician behavior, problem solving quality.Replacement email to the sanitaryware division for customer product replacement.Assign technician (old/new) to the customer complaint.Update technician to customer complaint and provide all needed spare parts.Spare parts dispatch to the technician/customer/dealer.Follow up with technician/customer/dealer to install spare parts timely.Maintain MSL for Spare parts.Skills & requirements:-- Candidate must be graduate -Candidte should have good knowledge of MS Excel, google sheet. - Candiadate should have good communication skiils -Candidate must be having good email writing skills.

Customer Support Executive (Hindi Process)

Teletext is a globally recognized and trusted brand with over 30 years of heritage, with a strong legacy across Media, Travel, and Technology.Known as one of the UK

Urgent Hiring For Ground Staff Air-TicketingInterview Timing - 10am to 6pmSalary Package - 30k to 35kJob Location - Kochi, Hyderabad, Mumbai, Chandigarh, KolkataWork Experience - Fresher & 2 Year.

Pay: 16,000.00 - 32,000.00 per monthJob description:Shift Structure and Timings:Morning: 10:30AM - 7:30PMAfternoon: 12:30PM - 9:30PMSalary Structure : Fixed + IncentivesWe are seeking proactive and customer-oriented Frontline Sales Executives with around 1 year of retail or sales experience. The role involves driving in-store sales, delivering excellent customer service, and contributing to store performance through effective product demonstration and customer engagement.Key Responsibilities:Engage walk-in customers and understand their needs through effective questioningRecommend and sell appropriate consumer electronics and appliancesDeliver compelling product demonstrations to enhance customer experienceAchieve individual sales targets and contribute to store revenue goalsUpsell and cross-sell accessories, add-ons, and protection plansMaintain visual merchandising standards and ensure product availabilityHandle basic customer queries, objections, and after-sales coordinationStay updated on product features, pricing, and ongoing promotionsSupport billing and store operations as requiredKey Requirements:Minimum 1 year of experience in retail sales / frontline sales / customer-facing rolesGraduate or Diploma holder (preferred)Strong communication and interpersonal skillsBasic understanding of sales techniques and customer engagementInterest in consumer electronics and retail environmentWillingness to work in shifts, weekends, and holidaysKey Skills:Customer Handling & EngagementSales Closing SkillsUpselling & Cross-SellingProduct KnowledgeCommunication & Interpersonal SkillsProblem Solving

We are seeking an enthusiastic International Travel Sales Executive to join our team in Delhi. This role is ideal for individuals passionate about travel and customer service, helping clients plan their dream trips abroad.Key responsibilities include:- **Client Engagement:** Meet and interact with clients to understand their travel needs, preferences, and budget constraints, ensuring personalized service.- **Travel Planning:** Assist clients in selecting travel destinations, accommodations, and activities by providing expert advice and tailored suggestions that fit their interests.- **Sales Management:** Promote and sell various travel packages, deals, and services, aiming to meet or exceed sales goals each month.- **Booking Coordination:** Handle all aspects of travel bookings, including flights, hotels, and transportation, ensuring accuracy and timely confirmation.- **Customer Support:** Provide ongoing support before, during, and after travel, addressing any issues or concerns clients may have.To succeed in this role, candidates should possess strong communication and interpersonal skills. A good understanding of travel destinations and a keen eye for detail are essential. Candidates must be comfortable working in an office environment and should demonstrate a commitment to providing exceptional service. A positive attitude, ability to work in a fast-paced setting, and a passion for travel are highly valued. Additionally, candidates should be able to work collaboratively with team members to achieve common goals.

We are looking for a Customer Care Executive to join our team in Malviya Nagar. This full-time position is suitable for individuals with 0 to 1 year of experience and requires a minimum education of a 12th pass. As a Customer Care Executive, you will play a key role in providing excellent service to our customers and ensuring their needs are met promptly.**Key Responsibilities:**- **Handle Customer Inquiries:** Respond to customer questions via phone, email, or chat, ensuring they receive accurate information and assistance.- **Resolve Issues:** Identify and resolve customer complaints effectively while maintaining a positive attitude to enhance customer satisfaction.- **Maintain Records:** Keep detailed records of customer interactions, transactions, and feedback to help improve services and products.- **Follow Up:** Proactively follow up with customers to ensure their issues have been resolved satisfactorily and to gather feedback.- **Collaborate with Teams:** Work closely with other departments to provide customers with the best possible service and share insights about customer needs.Required skills and expectations include strong verbal and written communication abilities, a patient and friendly demeanor, and good problem-solving skills. You should be detail-oriented and capable of managing multiple tasks efficiently. A basic understanding of computer applications is essential. Being a team player who can adapt to a dynamic work environment will help you thrive in this role.

We are looking for a proactive and detail oriented Customer Executive Support to assist in freight forwarding operations, logistics. The roles involves shipment coordination, documentation support, Client communication and maintaining operational records to ensure smooth execution of export processes.

As a Back Office Executive, you will play a crucial role in supporting the smooth operations of the company. You will be responsible for various administrative and operational tasks that ensure the business runs efficiently.**Key Responsibilities:**- **Data Entry:** Accurately input data into company databases and systems, ensuring information is up-to-date and easily accessible for other teams.- **Documentation Management:** Organize and maintain physical and digital files, ensuring all documents are properly filed and can be retrieved quickly when needed.- **Support Customer Queries:** Assist the customer service team in handling inquiries and complaints by providing relevant information and ensuring customer satisfaction.- **Report Generation:** Create and compile regular reports on various aspects of company performance, helping management make informed decisions based on accurate data.- **Inventory Management:** Monitor and manage inventory levels by keeping track of stock and assisting in ordering supplies when necessary.**Required Skills and Expectations:**- Strong organizational skills are essential to manage multiple tasks efficiently while maintaining high attention to detail.- Good communication skills, both verbal and written, will help you interact effectively with colleagues and clients.- Basic knowledge of computers and proficiency in software like MS Office, mainly Excel and Word, are expected.- Ability to work in a team environment, showing a collaborative spirit and willingness to assist others.- A proactive attitude and eagerness to learn will contribute to your success in this role.

We are looking for a dedicated Customer Care Executive to join our team in Amritsar. This role is ideal for freshers who have completed their 12th grade and are eager to start a career in customer service. As a Customer Care Executive, your main duty will be to assist customers by answering their inquiries and resolving their issues in a friendly and efficient manner. Key Responsibilities:1. **Customer Support**: You will be the first point of contact for customers, responding to their questions through phone, email, or in-person. Your goal is to ensure that they have a positive experience.2. **Issue Resolution**: You will handle and resolve customer complaints courteously and effectively. This requires good problem-solving skills to find suitable solutions.3. **Product Knowledge**: You will need to stay updated on our products and services to provide accurate information to customers, helping them make informed decisions.4. **Feedback Collection**: You will gather customer feedback to help improve our services and share valuable insights with the management team.Required Skills and Expectations:Candidates must have excellent communication skills in English and Hindi, both spoken and written. A patient and customer-centric attitude is crucial for this role. You should be able to work in a fast-paced environment and be willing to collaborate with team members. Computer literacy and a basic understanding of customer service principles will be helpful as well.

We are seeking a dedicated and motivated Customer Care Executive to join our team. This part-time position allows you to work from home, offering flexibility while providing essential support to our customers.**Key Responsibilities:**- **Responding to Customer Inquiries:** You will handle queries through phone, email, and chat, ensuring timely and accurate responses to maintain customer satisfaction.- **Providing Product Information:** You will help customers understand our products and services, guiding them through features and benefits to enhance their experience.- **Resolving Issues:** When customers face challenges, you will work to resolve their issues efficiently, ensuring their concerns are addressed promptly.- **Maintaining Customer Records:** You will keep accurate logs of customer interactions and transactions, contributing to the smooth operation of our customer service.- **Gathering Feedback:** Youll collect customer feedback to help improve products and services, making sure that we meet our customers' needs effectively.**Required Skills and Expectations:**To succeed in this role, candidates should have excellent communication skills, both written and verbal, to interact effectively with customers. A friendly and patient attitude is essential, as you will be working to ensure customer satisfaction. Basic computer skills are required, as you will use various software to track and manage customer interactions. Attention to detail is necessary for keeping accurate records. Previous experience in customer service is a plus but not mandatory, making this a great opportunity for recent school graduates. Flexibility and a strong commitment to meeting customer needs are crucial in this position.

Customer Support Associate Location: Gurugram Job Type: Full-time

Urgent Hiring For Air-TicketingInterview Timing - 10am to 6pmSalary Package - 30k to 35kJob Location - AhmedabadWork Experience - Fresher And 1 Year

Urgent Hiring For Air-TicketingInterview Timing - 10am to 6pmSalary Package - 30k to 35kJob Location - Kochi Skills - Back Office, Computer Operator

As an Airport Ground Staff member based in Hyderabad, you will play a vital role in ensuring the smooth operation of airport activities. Your responsibilities will include:- **Passenger Check-in Assistance**: Help passengers with the check-in process, ensuring they have proper documentation and are aware of their flight details.- **Baggage Handling**: Manage the loading and unloading of passenger luggage, making sure everything is handled with care and properly tagged.- **Customer Service**: Provide support to passengers by answering queries, resolving complaints, and offering information about flight schedules.- **Coordination with Airlines**: Work closely with airline staff to ensure that all operations align with scheduled flights and customer needs.- **Safety Protocols**: Adhere to safety guidelines and procedures to maintain a secure environment for both passengers and staff.To succeed in this role, candidates should possess the following skills and qualifications:- **Educational Qualification**: Completion of the 12th grade is required.- **Communication Skills**: Strong verbal communication skills are essential for effective interaction with passengers and team members.- **Team Player**: Ability to work collaboratively with various departments and colleagues.- **Problem-Solving Skills**: Being able to handle unexpected situations calmly and efficiently is crucial.- **Adaptability**: Must be flexible to work in different shifts, including weekends and holidays.Candidates with 0 to 2 years of experience in customer service or related fields are encouraged to apply.

We are looking for a dedicated Customer Care Executive to join our team in Bangalore. In this role, you will be the first point of contact for customers, helping them with inquiries and ensuring their satisfaction.**Key Responsibilities:**- **Respond to Customer Inquiries:** Engage with customers through phone or email to address their questions, providing accurate information and support.- **Resolve Customer Issues:** Work to quickly identify and solve customer problems while adhering to company policies to ensure a positive experience.- **Maintain Customer Records:** Accurately log customer interactions and feedback in our system to ensure quality service and track recurring issues.- **Follow Up with Customers:** Reach out to customers after resolving their issues to confirm their satisfaction and build trust.- **Collaborate with Team Members:** Work closely with colleagues and other departments to address customer needs effectively and improve service delivery.**Required Skills and Expectations:**Candidates should have a minimum education level of 10th grade and should be comfortable in a full-time work environment. The ideal candidate will possess strong verbal and written communication skills, showing a friendly and empathetic attitude towards customers. A proactive approach to problem-solving is essential, along with good organizational skills to manage various requests efficiently. Basic computer skills and experience with customer service software are advantageous. We value teamwork and expect employees to cooperate with colleagues to enhance overall service quality. Experience is not necessary, as we welcome passionate individuals eager to learn.

Pay: 16,000.00 - 32,000.00 per monthJob description:Shift Structure and Timings:Morning: 10:30AM - 7:30PMAfternoon: 12:30PM - 9:30PMSalary Structure : Fixed + IncentivesWe are seeking proactive and customer-oriented Frontline Sales Executives with around 1 year of retail or sales experience. The role involves driving in-store sales, delivering excellent customer service, and contributing to store performance through effective product demonstration and customer engagement.Key Responsibilities:Engage walk-in customers and understand their needs through effective questioningRecommend and sell appropriate consumer electronics and appliancesDeliver compelling product demonstrations to enhance customer experienceAchieve individual sales targets and contribute to store revenue goalsUpsell and cross-sell accessories, add-ons, and protection plansMaintain visual merchandising standards and ensure product availabilityHandle basic customer queries, objections, and after-sales coordinationStay updated on product features, pricing, and ongoing promotionsSupport billing and store operations as requiredKey Requirements:Minimum 1 year of experience in retail sales / frontline sales / customer-facing rolesGraduate or Diploma holder (preferred)Strong communication and interpersonal skillsBasic understanding of sales techniques and customer engagementInterest in consumer electronics and retail environmentWillingness to work in shifts, weekends, and holidaysKey Skills:Customer Handling & EngagementSales Closing SkillsUpselling & Cross-SellingProduct KnowledgeCommunication & Interpersonal SkillsProblem Solving

Pay: 16,000.00 - 32,000.00 per monthJob description:Shift Structure and Timings:Morning: 10:30AM - 7:30PMAfternoon: 12:30PM - 9:30PMSalary Structure : Fixed + IncentivesWe are seeking proactive and customer-oriented Frontline Sales Executives with around 1 year of retail or sales experience. The role involves driving in-store sales, delivering excellent customer service, and contributing to store performance through effective product demonstration and customer engagement.Key Responsibilities:Engage walk-in customers and understand their needs through effective questioningRecommend and sell appropriate consumer electronics and appliancesDeliver compelling product demonstrations to enhance customer experienceAchieve individual sales targets and contribute to store revenue goalsUpsell and cross-sell accessories, add-ons, and protection plansMaintain visual merchandising standards and ensure product availabilityHandle basic customer queries, objections, and after-sales coordinationStay updated on product features, pricing, and ongoing promotionsSupport billing and store operations as requiredKey Requirements:Minimum 1 year of experience in retail sales / frontline sales / customer-facing rolesGraduate or Diploma holder (preferred)Strong communication and interpersonal skillsBasic understanding of sales techniques and customer engagementInterest in consumer electronics and retail environmentWillingness to work in shifts, weekends, and holidaysKey Skills:Customer Handling & EngagementSales Closing SkillsUpselling & Cross-SellingProduct KnowledgeCommunication & Interpersonal SkillsProblem Solving

To market multiple products individually in property, Chemicals, and Solar products, Executives and Engineers will be preferred

We are looking for an enthusiastic Airport Guest Relationship Executive to join our team in Kolkata. This entry-level position is perfect for individuals who enjoy interacting with people and ensuring guests have a pleasant experience at the airport.The key responsibilities include:- **Guest Assistance**: Provide exceptional support to guests by addressing inquiries, offering information about services, and guiding them through airport facilities.- **Check-In Support**: Assist guests during check-in processes to ensure a smooth and efficient experience.- **Issue Resolution**: Actively listen to guest concerns and work to resolve any issues related to their travel experience promptly and professionally.- **Information Dissemination**: Keep guests informed about flight schedules, boarding procedures, and airport amenities to enhance their travel experience.- **Feedback Collection**: Gather feedback from guests to understand their needs better and assist in improving service delivery.To succeed in this role, candidates should possess strong communication skills, a friendly demeanor, and the ability to work well in a fast-paced environment. Attention to detail is crucial, as well as the ability to stay calm under pressure. Being a team player with a positive attitude will be essential for collaborating effectively with colleagues. Previous experience is not required, making this an excellent opportunity for those eager to start their career in the hospitality industry. Applicants must have completed at least the 10th grade.

We are looking for a motivated Airlines Executive to join our team in Bhubaneswar. This is a full-time position suitable for candidates with up to one year of experience or fresh graduates who have completed their 10th grade.As an Airlines Executive, your main responsibilities will include assisting customers with flight bookings, answering inquiries about airline services, and providing information about schedules and fares. You will also handle ticketing processes, ensuring that all details are accurate and meet customer needs. Additionally, you will support the team in managing customer complaints and resolving any issues that may arise.To succeed in this role, you should possess strong communication skills, both verbal and written, to effectively interact with customers and provide excellent service. Attention to detail is crucial, as you will need to accurately process bookings and manage tickets. A positive attitude and willingness to learn are essential, as you will be part of a dynamic team in a fast-paced environment. Computer literacy is important, as you will need to use booking software and handle different platforms adeptly.As an Airlines Executive, your commitment to customer satisfaction and teamwork will greatly contribute to the success of our operations. If you are enthusiastic and eager to develop your career in the airline industry, we encourage you to apply.

Register customer complaints and ensure timely resolution with professional manners. Doing feedback call & solving queries and issues. Maintain and update customer databases using Excel and Google Sheets. Maintain proper documentation for all interactions and activities with accuracy.Key Requirements: Minimum 1 year in a customer service or support role. Proficiency in Microsoft Excel and Google Sheets. Strong communication and attention to detail. Ability to handle customer complaints professionally and empathetically. Preferred: Experience in working with customers , Only female candidate (Female).

As a Customer Care Executive, you will play a crucial role in ensuring customer satisfaction and providing support. Your primary responsibilities will include:- **Handling Customer Inquiries**: Respond to customer questions via phone, email, or chat, providing accurate information and effective solutions.- **Managing Complaints**: Address customer complaints with empathy and professionalism, working to resolve issues and improve customer experiences.- **Processing Orders**: Assist customers in placing orders, tracking shipments, and updating order information, ensuring a smooth transaction process.- **Maintaining Records**: Keep detailed logs of customer interactions and transactions for quality assurance and follow-ups.- **Collaborating with Teams**: Work closely with other departments like sales and logistics to ensure customer needs are met efficiently.To excel in this role, candidates should possess the following skills:- **Communication Skills**: Strong verbal and written communication skills are essential for effectively interacting with customers and resolving issues.- **Problem-Solving Abilities**: The ability to think critically and find solutions to customer problems is crucial for maintaining satisfaction.- **Customer-Oriented Mindset**: A genuine desire to help customers and provide excellent service is vital.- **Basic Computer Skills**: Familiarity with computer systems and the ability to learn new software quickly are necessary for managing customer inquiries and processing information.Candidates should have completed at least 12th grade and preferably have some experience in customer service, although freshers with a positive attitude are welcome to apply.