Customer Care Executive Jobs

Handle incoming customer calls, emails, and inquiries professionally.Assist customers with product, service, and networking-related queries.Resolve customer complaints and provide timely solutions.Coordinate with the technical support team to address technical issues.Maintain accurate records of customer interactions and complaints.Follow up with customers to ensure their issues have been resolved.Provide information about company services, plans, and offerings.

We are seeking a dedicated Customer Care Executive to join our team in Mangolpuri, Delhi. The ideal candidate will possess excellent communication skills and have 1-2 years of experience in customer management and stock handling.Key responsibilities include managing customer inquiries and providing timely assistance to ensure a positive experience. You will also oversee stock management, ensuring that inventory levels are maintained accurately. Regular communication with customers to understand their needs and respond effectively is essential for this role.Candidates should hold a graduate degree and have a strong command of both verbal and written communication. Attention to detail and the ability to manage multiple tasks effectively are crucial for success in this position. A proactive approach to problem-solving and basic knowledge of stock management practices is expected.This full-time role requires you to work from the office in Mangolpuri. Working hours will be communicated during the hiring process. As a female candidate, you are encouraged to apply, as this position is specifically open to women. If you have a passion for customer service and are eager to contribute to a dynamic team, we invite you to apply for this opportunity.

Job Details: Job Title: Customer Support Executive / Senior Customer Support Executive Gender: Female Department: Customer Care Team Location: Vanagaram, Chennai Experience: 0-5 years Languages Required: English and Hindi Employment Type: Full-Time Reporting To: Customer Care Team Leader Total openings: 10 Salary: For Freshers (15,000 Take home); for experienced candidates, a maximum of 25,000Take home based on experience and interview performance. Working Days and Week-Off Policy: For the first three months, employees will work six days a week. After completing three months, employees will be eligible for alternate and rotational week-offs. This means employees will work six days one week and five days the following week, with week-offs scheduled on a rotational basis. Shift: General ShiftKey Responsibilities: Handle inbound and outbound customer calls professionally. Resolve customer queries, complaints, and escalations. Convert customer inquiries into sales and achieve assigned targets. Provide customer support through calls, emails, and live chat. Maintain customer records, follow-ups, and daily reports in the CRM. Build strong customer relationships and ensure customer satisfaction. Identify upselling and cross-selling opportunities wherever applicable.Required Skills & Qualifications: Any graduate or undergraduate candidate can apply. Good communication skills in English and Hindi are mandatory. Basic computer knowledge, including MS Excel, email, and CRM handling. Strong customer service, problem-solving, and interpersonal skills. Ability to handle customer concerns and work towards targets. Experience in BPO, call centres, sales, or customer support will be an added advantage.

Company Name: MilestoneWork From Home Job VacancyJob Recruitment :- Customer Support ExecutiveWork Mode: Work From HomeWork Device: Mobile PhoneMonthly Salary: 16,000Weekly Payment Option: 4,000 per weekQualification: 12th PassCandidates: Male & FemaleExperience: Freshers & Experienced BothLanguage: Hindi or EnglishInterested candidates can apply now!Apply Today - Limited Vacancies!

The Admin Executive will provide administrative and back-office support to the sales team, ensuring smooth sales operations, accurate documentation, efficient order management, and timely communication with customers and internal departments. The role involves coordinating customer inquiries, maintaining records, processing sales documents, and supporting the business development team in achieving its targets.Key Responsibilities:Provide administrative support to the sales team by preparing sales documents, updating CRM records, and organizing sales reports.Coordinate with customers regarding order details, delivery timelines, and product information.Handle incoming inquiries through phone, email, or chat and direct them to the appropriate sales representatives.Manage and process purchase orders, invoices, and quotations, ensuring accuracy and timely communication.Schedule meetings, product demonstrations, and calls between sales team members and potential clients.Coordinate with marketing, finance, and logistics teams to ensure smooth execution of sales activities.Maintain accurate sales data, records, and documentation.Follow up on client communications and pending orders to ensure timely updates and customer satisfaction.Required Skills & Qualifications:High School, Diploma, or any degree.Minimum 2 years of relevant experience.Experience in signage, advertising production, or retail branding agencies is a strong advantage.Must be able to speak and write in English and Tamil.Strong organizational, communication, and coordination skills.Good attention to detail and accuracy in documentation and data management.Ability to handle multiple tasks and coordinate with different departments.Basic knowledge of MS Office and CRM systems.

Job Title: International Voice Process ExecutiveExperience: Minimum 2 YearsProcess: International Voice CallingShift: US Shift (Night Shift)Week Off: Rotational Week OffEmployment Type: Full-TimeJob SummaryWe are looking for experienced International Voice Process Executives with a minimum of 2 years of experience in international voice calling. The ideal candidate should have excellent communication skills, strong customer-handling abilities, and the flexibility to work in US shifts with rotational weekly offs.Key ResponsibilitiesHandle inbound and/or outbound international customer calls professionally.Communicate effectively with international customers and provide accurate information and assistance.Understand customer requirements, resolve queries, and provide appropriate solutions.Maintain high standards of customer service and customer satisfaction.Handle customer complaints and escalations efficiently.Achieve daily, weekly, and monthly performance targets, including call quality, productivity, and customer satisfaction.Maintain accurate customer records and update call details in the system.Follow company policies, process guidelines, and quality standards.Required Skills and QualificationsMinimum 2 years of experience in an International Voice Process.Excellent verbal communication skills in English.Good listening, interpersonal, and customer-handling skills.Ability to handle international customers professionally.Basic computer knowledge and familiarity with CRM or calling tools.Strong problem-solving and decision-making abilities.Ability to work under pressure and meet performance targets.Shift RequirementsMust be willing to work in US shifts / night shifts.Must be comfortable working with rotational weekly offs.Should be flexible with shift timings based on business requirements.Preferred Candidate ProfileCandidates with prior experience in international BPOs, customer support, customer service, or international sales calling.Immediate joiners or candidates with a short notice period will be preferred.Interested candidates can apply with their updated resumes mohit.kumar@firstmeridianglobal.com

WE ARE HIRING - CANFINITYPosition: Female Back Office ExecutiveJob Type: Full-TimeWork Mode: Office-BasedExperience: Freshers & Experienced Candidates Can ApplyLocation: Katihar, BiharJob Responsibilities- Manage daily Amazon and Flipkart seller account operations.- Handle product listings, titles, descriptions and image updates.- Track customer orders, inventory, returns and dispatch status.- Maintain daily records using MS Excel and Google Sheets.- Assist with product research and competitor analysis.- Coordinate with suppliers and manage routine back-office tasks.- Prepare daily business reports.Required Skills- Basic computer knowledge.- Knowledge of MS Excel and Google Sheets preferred.- Good communication skills.- Attention to detail and time management.- Willingness to learn and work responsibly.Eligibility- Female candidates are invited to apply.- Freshers and experienced candidates both welcome.- Basic computer knowledge is preferred.SalaryAs per skills, experience, working hours and applicable minimum-wage requirements. Performance-based incentives may be available under written terms.How to ApplyInterested candidates can share:1. Full Name2. Educational Qualification3. Fresher or Experienced4. Computer Knowledge5. Contact NumberJoin Canfinity and grow with us!phone 7764817477

# JOB VACANCYB.S. CONSTRUCTION COMPANYWE ARE HIRING!We are looking for enthusiastic and dedicated candidates for the position of:Position: Back Office ExecutiveSalary: 18,000 - 32,000 per monthJob Responsibilities:- Handling day-to-day office and back-office operations.- Maintaining records and documentation.- Managing emails and office-related data.- Providing administrative support to the team.How to Apply:Interested candidates are requested to send their updated CV along with relevant educational certificates and supporting documents to the email address mentioned below.Email: bconstruction138@gmail.comApply Now!Join B.S. Construction Company and become a part of our growing team.

We are looking for a Customer Care Representative to join our team at Metamorf Lifesciences. This role involves managing essential data processes, ensuring accuracy, and providing administrative support. Get a salary of 12,000 - 40,000 along with career growth opportunities in a collaborative environment.Key Responsibilities:Maintain data and ensure it is accessible for seamless operations.Verify information, spot data discrepancies, and resolve them promptly.Organize and manage both digital and physical records to optimize access.Assist in various administrative functions to support department efficiency.Generate and present reports to internal teams for informed decision-making.Handle all sensitive data with strict confidentiality.Job Requirements:The minimum qualification for this role is 12th Passed and 0 - 5 years of experience. The position requires strong organizational skills, attention to detail, and the ability to handle multiple tasks.

Job Role: Customer Support Executive Location-Park Street , Kolkata Key Responsibilities:- Handle customer calls, emails, and messages. - Answer customer questions and resolve their issues. - Provide correct information about products and services. - Maintain good relationships with customers. - Handle customer complaints politely and professionally. - Follow up with customers to ensure their issues are resolved. - Maintain customer records and update information. Skills Required:- - Good communication skills in Hindi and Bengali - Basic computer knowledge. Qualification:- - Minimum 12th pass or graduate . - Freshers and experienced candidates can apply. No Charges

Process: Zomato Customer Support (Voice/Chat)Job Responsibilities:* Handle customer queries via Voice/Chat.* Resolve issues related to orders, payments, cancellations, refunds, and deliveries.* Deliver excellent customer service while maintaining quality standards.* Escalate unresolved concerns to the relevant team.Eligibility:* 12th Pass / Undergraduate / Graduate* Freshers & Experienced candidates can apply* Good communication skills in English & Hindi* Additional regional language proficiency is an advantage:* Bengali* Kannada* Tamil* Telugu* Marathi

JD- Good English communication skills Client Interface. Team player. Willing to work in shifts. Customer handling.Handle customer queries through calls, emails, or chat.Resolve customer complaints and provide effective solutions.Maintain customer records and ensure customer satisfaction.

Customer Service Job focuses on interacting with customers to provide information, address inquiries, resolve issues, and ensure a positive overall experience with a company's products or services. Customer service professionals serve as the primary link between a brand and its clients.Here is a detailed breakdown of what a customer service role entails:Key ResponsibilitiesInquiry Handling: Answer questions regarding products, services, billing, policies, and order statuses via phone, email, live chat, or social media.Problem Resolution: Identify, troubleshoot, and resolve customer complaints or technical difficulties in a timely and empathetic manner.Order Processing: Assist customers with placing orders, processing returns, issuing refunds, or updating account details.Record Keeping: Maintain accurate logs of customer interactions, transactions, feedback, and escalations using CRM (Customer Relationship Management) software.Escalation Management: Recognize when an issue requires higher-level support and transfer complex cases to specialized departments or supervisors.

As a Customer Care Executive, you will play a crucial role in ensuring customer satisfaction and maintaining positive relationships. Your primary focus will be to assist customers with their queries and provide solutions effectively. Key Responsibilities:- Respond to Customer Inquiries: Handle incoming calls, emails, and messages from customers, addressing their questions and concerns promptly and professionally.- Provide Product Information: Educate customers about our products and services, ensuring they understand features, benefits, and usage.- Resolve Issues: Identify customer problems and work towards providing efficient solutions in a timely manner.- Maintain Customer Records: Update and manage customer information in our database to ensure accurate records and personalized service.- Collaborate with Teams: Work closely with other departments to address customer needs and improve service delivery.- Follow Up: Reach out to customers to ensure their issues have been resolved to their satisfaction and to gather feedback.Required Skills and Expectations:- Excellent Communication Skills: Possess strong verbal and written communication abilities to convey information clearly and professionally.- Problem-Solving Abilities: Demonstrate a proactive approach to identifying challenges and finding effective solutions.- Customer-Oriented Attitude: Exhibit a friendly and empathetic demeanor to build rapport and trust with customers.- Team Player: Be willing to collaborate with colleagues and contribute to a positive work environment.- Basic Computer Skills: Familiarity with computer systems and the ability to use customer support software is essential. Freshers are welcome to apply, and a willingness to learn and adapt is crucial for success in this role.

Job Description: International Voice Process ExecutiveJob Title: International Voice Process ExecutiveExperience: Minimum 2 YearsProcess: International Voice CallingShift: US Shift (Night Shift)Week Off: Rotational Week OffEmployment Type: Full-TimeJob SummaryWe are looking for experienced International Voice Process Executives with a minimum of 2 years of experience in international voice calling. The ideal candidate should have excellent communication skills, strong customer-handling abilities, and the flexibility to work in US shifts with rotational weekly offs.Key ResponsibilitiesHandle inbound and/or outbound international customer calls professionally.Communicate effectively with international customers and provide accurate information and assistance.Understand customer requirements, resolve queries, and provide appropriate solutions.Maintain high standards of customer service and customer satisfaction.Handle customer complaints and escalations efficiently.Achieve daily, weekly, and monthly performance targets, including call quality, productivity, and customer satisfaction.Maintain accurate customer records and update call details in the system.Follow company policies, process guidelines, and quality standards.Required Skills and QualificationsMinimum 2 years of experience in an International Voice Process.Excellent verbal communication skills in English.Good listening, interpersonal, and customer-handling skills.Ability to handle international customers professionally.Basic computer knowledge and familiarity with CRM or calling tools.Strong problem-solving and decision-making abilities.Ability to work under pressure and meet performance targets.Shift RequirementsMust be willing to work in US shifts / night shifts.Must be comfortable working with rotational weekly offs.Should be flexible with shift timings based on business requirements.Preferred Candidate ProfileCandidates with prior experience in international BPOs, customer support, customer service, or international sales calling.Immediate joiners or candidates with a short notice period will be preferred.Interested candidates can apply with their updated resumes at mohit.kumar@firstmeridianglobal.com

* Handle incoming grievance and support calls from users.* Understand, record and appropriately route grievances/complaints.* Provide accurate information and assistance as per defined processes/SOPs.* Coordinate with concerned officials for grievance resolution and follow-up.* Maintain call/grievance records in the designated system.* Perform basic computer and MS Office-related tasks.* Escalate unresolved or critical issues to the concerned authority.* Maintain professional and courteous communication with callers.* Perform other call-handling/support activities related to the grievance redressal system.*Required Skills:** Good verbal and interpersonal communication skills.* Good command of *Hindi and English*.* Basic computer and MS Office knowledge.* Good listening, problem-solving and coordination skills.* Ability to work as per project/operational requirements.

* Handle incoming grievance and support calls from users.* Understand, record and appropriately route grievances/complaints.* Provide accurate information and assistance as per defined processes/SOPs.* Coordinate with concerned officials for grievance resolution and follow-up.* Maintain call/grievance records in the designated system.* Perform basic computer and MS Office-related tasks.* Escalate unresolved or critical issues to the concerned authority.* Maintain professional and courteous communication with callers.* Perform other call-handling/support activities related to the grievance redressal system.*Required Skills:** Good verbal and interpersonal communication skills.* Good command of *Hindi and English*.* Basic computer and MS Office knowledge.* Good listening, problem-solving and coordination skills.* Ability to work as per project/operational requirements.*Experience:* Prior experience in Helpdesk/Call Centre/Customer Support in Government/PSU Grievance handling preferred