As an Air Ticketing Executive, you will play a crucial role in assisting customers with their travel plans. Your main responsibility will be to handle ticket bookings, manage customer inquiries, and provide excellent service to ensure a smooth travel experience.
**Key Responsibilities:**
- **Booking Air Tickets:** You will be responsible for booking flight tickets for customers by using booking systems and ensuring that all details are accurate.
- **Customer Support:** Provide assistance to customers via phone or in-person, answering their questions about flights, fares, and travel policies.
- **Handling Payments:** Manage payment transactions related to ticket bookings, ensuring accuracy and security in processing payments.
- **Maintaining Records:** Keep detailed records of ticket bookings and related transactions to ensure proper documentation and easy retrieval.
- **Collaborating with Airlines:** Work closely with various airlines and travel partners to stay updated on schedules, prices, and promotional offers.
- **Problem Solving:** Address any issues or cancellations that may arise, providing timely solutions and alternatives to customers.
**Required Skills and Expectations:**
You should possess good communication skills, both verbal and written, to effectively assist customers. Attention to detail is essential as you will be handling sensitive travel data. A basic understanding of computer operations and booking systems is important. We expect you to be proactive and adaptable, able to work in a fast-paced environment while maintaining a positive attitude. Even if you have limited experience, a willingness to learn and grow in the travel industry will be highly valued.
Experience
0 - 1 Years
No. of Openings
67
Education
10th Pass
Role
Air Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab
Face Interview Location
KOLKATA