Customer Relationship Job Vacancies in Kolkata

We are looking for a dedicated and friendly Customer Care Executive to join our team. This full-time position allows you to work from home, providing excellent customer service while supporting our valued clients.Key Responsibilities:- **Respond to Customer Inquiries:** You will answer questions and resolve issues through phone calls, emails, or chats. Understanding customer needs and providing appropriate solutions will be your main focus.- **Maintain Customer Records:** It is important to keep detailed notes of customer interactions and ensure all information is accurate and up to date in our system. This helps in building better relationships with clients.- **Escalate Issues:** If you encounter complicated problems that you cannot solve, you will escalate them to the appropriate department. Effective communication is key to keeping processes smooth.- **Follow Up with Customers:** To ensure satisfaction, you will reach out to customers after resolving their issues. This guarantees they are happy with the solutions provided and helps improve our services.Required Skills and Expectations:Candidates must be female and have completed at least the 12th grade. Freshers are welcome to apply. Strong communication skills are essential, along with a positive attitude and a willingness to learn. You should be comfortable working independently, staying organized, and managing your time effectively. A basic understanding of computer systems will aid in performing your duties efficiently.

Requirement - Field sales Salary - Based on job role. Good incentives. Reward given on finishing the targetTraining provided. Full time and part time job are available. Work from home opportunity is also provided for part time job Time - 12 to 3 pm Contact number or Whatsapp CV - 8910117032

We are seeking a dynamic and customer-focused Relationship Manager to manage client relationships, provide personalized matchmaking services, and achieve assigned business targets. The ideal candidate will be responsible for ensuring high customer satisfaction, driving membership upgrades, maintaining regular client engagement, and supporting clients throughout their matrimony journey.Key ResponsibilitiesClient Relationship ManagementBuild and maintain strong relationships with assigned clients.Understand client preferences, expectations, and partner requirements.Provide personalized matchmaking assistance and recommendations.Conduct regular follow-ups with clients regarding profile activity and match responses.Ensure a high level of customer satisfaction through timely and professional service.Address client concerns, objections, and escalations effectively.Service DeliveryGuide clients on profile enhancement and effective usage of matrimony services.Coordinate introductions and facilitate communication between prospective matches.Monitor client engagement and proactively suggest suitable profiles.Maintain accurate records of client interactions in the CRM system.Ensure service commitments and quality standards are consistently met.Sales & Revenue GenerationAchieve monthly, quarterly, and annual revenue targets.Drive membership renewals, upgrades, and premium service sales.Identify cross-selling and upselling opportunities.Convert leads and inquiries into paid memberships.Maintain target achievement while ensuring a positive customer experience.Performance & ReportingTrack daily activities, conversions, and client interactions.Prepare and submit performance reports to management.Maintain data accuracy and compliance with company policies.Contribute to team goals and participate in performance review meetings.Key Performance Indicators (KPIs)Revenue target achievement.Membership renewal and upgrade conversion rate.Customer satisfaction score.Client retention rate.Number of successful profile engagements/interactions.Follow-up and service quality adherence.Required QualificationsBachelor's degree in Business Administration, Marketing, Communications, or related field.

Good communication skill (Bengali / Hindi / English preferred) Handling customer queries & tour bookings Explaining tour packages to customers Phone call & WhatsApp handling Basic computer knowledge (MS Word / Excel / WhatsApp) Friendly behaviour & positive attitude Freshers can apply (experience preferred but not mandatory) Age: 1835 years Full-time / Part-time option availableBenefits: Attractive salary + incentives Growth opportunity in travel industry Tour-related learning & exposure Safe & professional working environment

We are looking for a motivated Field Sales Executive to join our team in Kolkata. This role is essential for driving sales and building strong relationships with clients. The ideal candidate will have 1 to 2 years of experience and a Bachelors degree.**Key Responsibilities:**- **Identify Leads:** Research and find potential clients to expand the customer base for our products.- **Conduct Sales Visits:** Meet clients face-to-face to present products, answer questions, and close sales.- **Build Relationships:** Establish and maintain good relationships with clients to ensure customer satisfaction and repeat business.- **Achieve Sales Targets:** Meet or exceed sales goals by effectively promoting our products and services.- **Prepare Sales Reports:** Keep detailed records of sales activities and results to monitor progress and identify areas for improvement.- **Collaborate with Team:** Work closely with colleagues and management to share valuable customer insights and improve overall sales strategy.**Required Skills and Expectations:**Candidates should possess strong communication skills and be comfortable speaking with clients. A proven track record in sales or customer service is important. The individual should be self-motivated, organized, and capable of managing time effectively. Additionally, proficiency in using basic sales tools and software will be beneficial. A positive attitude and the ability to work well under pressure are essential for success in this role.

We are looking for a motivated Field Sales Executive to join our team in Kolkata. This role involves actively engaging with customers, driving sales, and promoting our products in the field. **Key Responsibilities:**- **Client Engagement:** Regularly visit potential and existing customers to build strong relationships and understand their needs. This helps in tailoring our offerings effectively.- **Sales Reporting:** Maintain accurate records of sales activities, customer interactions, and feedback to ensure transparency and help in strategizing future sales.- **Product Demonstration:** Present our products to customers, showcasing their features and benefits. This is essential for helping clients make informed purchasing decisions.- **Market Research:** Collect valuable information about competitors and market trends, which will aid in refining our sales approach and staying ahead in the industry.- **Achieving Sales Targets:** Focus on meeting and exceeding monthly sales goals set by management, contributing to the overall growth of the company.**Required Skills and Expectations:**- Strong communication skills are essential to effectively convey product information and build rapport with clients.- Ability to work independently and manage time efficiently, as the role involves travel and meeting clients on-site.- Basic understanding of sales techniques and customer service principles will be important in fulfilling job responsibilities.- A proactive attitude and enthusiasm for sales are crucial to drive results.- While previous experience is a plus, candidates with a positive mindset and a willingness to learn will be considered.

We are looking for a Back Office Assistant to support our team in the New Market Area. This is a full-time position suitable for candidates with 0 to 3 years of experience. A minimum education level of 10th pass is required.**Key Responsibilities:**- **Data Entry:** Accurately input and update data in our systems, ensuring information is current and accessible.- **Documentation:** Assist in organizing and maintaining files and documentation, helping to keep our records in order and easy to retrieve.- **Communication:** Handle communication with other departments and clients, supporting team members and improving workflow.- **Inventory Management:** Help track office supplies and manage stock levels, ensuring that necessary materials are available when needed.- **Routine Administrative Tasks:** Perform various office tasks such as photocopying, filing, and scanning documents to support daily operations.**Required Skills and Expectations:**Candidates should be detail-oriented and possess good organizational skills. Basic computer skills, including knowledge of Microsoft Office, are essential. Strong communication abilities, both verbal and written, will help in interacting effectively with team members and clients. We expect candidates to work well under pressure and be able to manage time efficiently. A willingness to learn and adapt to new tasks is important, as is the ability to work independently as well as part of a team.

We are looking for a courteous Front Desk Receptionist to join our team in Kolkata. The ideal candidate will have experience in customer service, be a good communicator, and possess excellent organizational skills. **Key Responsibilities:**- **Greet Visitors:** Welcome and assist guests with warmth, ensuring they feel comfortable and attended to as soon as they arrive.- **Answer Phone Calls:** Respond to incoming calls promptly and professionally. Take messages or redirect calls to the appropriate departments when needed.- **Manage Appointment Scheduling:** Organize and confirm appointments for staff, ensuring the schedule is clear and efficiently managed.- **Maintain Front Desk Environment:** Keep the reception area clean and organized. This includes managing the display of brochures and company information.- **Handle Inquiries:** Address customer inquiries with accurate information regarding services, policies, and other relevant topics.- **Perform Administrative Tasks:** Assist with everyday office tasks such as data entry, filing documents, and maintaining office supplies.**Required Skills and Expectations:**- Strong communication skills, both verbal and written, are essential for effective interaction with visitors and staff.- Basic computer skills, including proficiency in Microsoft Office, are necessary for administrative duties.- A friendly and approachable demeanor is expected, as the receptionist serves as the first point of contact for the company.- The candidate must be detail-oriented and able to multitask in a busy environment.- Prior experience in a similar role is preferred, but candidates with a strong willingness to learn will also be considered.

GREAT OPPORTUNITIES FOR FRESHERSKOLKATA AIRPORT HIRING TICKETING STAFF POST - TICKETING STAFFQUALIFICATION- GRADUATIONSALARY - 22K -30K + PF +ESITHIS IS NOT A CONSULTANCYNO REGISTRATION FEES OR HIDDEN AMOUNTCANDIDATES WILL GET JOB BY THEIR OWN PRFORMANCE.EIGHT FOUR EIGHT TWO ZERO SIX NINE SIX ZERO THREE-COME AND FACE THE INTERVIEWNOTES - # SHOULD HAVE VALID PASSPORT# NO VISSIBLE TATOOSCARRY YOUR CURRENT RESUMEMAINTAIN FORMAL DRESS COAT

We are seeking a dedicated Customer Care Executive to join our team in Behala. This role is ideal for individuals who are eager to assist customers and enhance their experience. **Key Responsibilities:**- **Customer Assistance:** Engage with customers through various communication channels to address inquiries, complaints, and service needs. Your friendly approach will help build strong relationships with customers.- **Problem Solving:** Identify customer issues and provide effective solutions in a timely manner. You will use your critical thinking skills to ensure customer satisfaction.- **Product Knowledge:** Maintain a thorough understanding of our products and services. This knowledge is vital for providing accurate information and guidance to customers.- **Record Keeping:** Document customer interactions and feedback in the system. Accurate records help improve service quality and track customer issues for follow-up.- **Team Collaboration:** Work closely with other team members to share insights and improve service processes. Teamwork is essential for creating a supportive work environment.**Required Skills and Expectations:**Candidates should possess excellent communication skills to interact effectively with customers. A positive attitude and a strong commitment to customer service are essential. Basic computer skills are required for managing records and communication. Being a team player and having the ability to work in a fast-paced environment will contribute to your success. Both freshers and experienced candidates (0 - 6 years) are welcome to apply, making this an excellent opportunity for those looking to start or advance their careers in customer care.

In this role as an Office Assistant in Kolkata, you will play a vital part in ensuring our daily office operations run smoothly. **Key Responsibilities:**- **Administrative Support:** Assist in managing daily administrative tasks like filing, scanning documents, and maintaining office supplies to keep the office organized and efficient.- **Communication Handling:** Respond to phone calls and emails, and direct inquiries to the appropriate team members, ensuring clear and timely communication within the office.- **Scheduling:** Help in scheduling meetings and appointments, coordinating calendars, and organizing meeting spaces to maximize productivity.- **Data Entry:** Accurately input and maintain data in company databases and spreadsheets, ensuring that all information is current and correctly recorded.- **Visitor Assistance:** Welcome and assist guests and clients by providing them with necessary information and directing them to the right personnel.**Required Skills and Expectations:**- **Communication Skills:** You should be able to communicate clearly and effectively, both in writing and verbally, to engage with colleagues and clients.- **Organizational Skills:** Strong organizational abilities are essential to manage multiple tasks and maintain an orderly work environment.- **Attention to Detail:** You must show a keen attention to detail to ensure accurate data entry and document management.- **Basic Computer Skills:** A good understanding of Microsoft Office and other office software is required for efficient task execution.- **Team Player:** You should be able to work collaboratively with others and be open to help wherever necessary to ensure team success. This is an excellent opportunity for someone at the beginning of their career or looking for practical office experience.

As a Life Insurance Agent, you will play a crucial role in helping clients secure their financial future through life insurance products. Your primary responsibilities will include:- **Client Engagement**: Reach out to potential clients to discuss their life insurance needs and guide them through available options. This involves understanding their financial goals and advising them accordingly.- **Product Knowledge**: Stay updated on various life insurance policies and financial products. You will need to explain these products clearly to clients, helping them make informed decisions.- **Sales and Targets**: Set and meet sales targets by promoting life insurance products. Your ability to persuade clients and build trust will directly impact your success in this role.- **Documentation and Follow-Up**: Complete all necessary paperwork for policies and follow up with clients to ensure satisfaction and resolve any issues. Accuracy in documentation is vital to maintain compliance and client trust.- **Continuous Learning**: Participate in training sessions to enhance your knowledge of the insurance industry and improve your sales techniques. Commitment to self-improvement will help you advance in this field.To succeed in this role, you should possess:- Strong communication and interpersonal skills to build relationships with clients.- A proactive attitude and the ability to work independently in a part-time, work-from-home setting.- Basic understanding of financial concepts related to insurance and investments.- A willingness to learn and adapt to new products and market trends.This position is ideal for motivated individuals looking to start a career in finance and insurance, with flexible working hours.

As a Relationship Manager, you will be the main point of contact for our clients, ensuring their needs are met and fostering strong, long-lasting relationships. Your role will be crucial in enhancing customer satisfaction and driving business growth.**Key Responsibilities:**- **Client Communication:** Engage with clients regularly to understand their needs and provide support, ensuring open lines of communication to maintain strong relationships.- **Account Management:** Oversee a portfolio of clients, ensuring all aspects of their accounts are managed effectively and efficiently to enhance customer satisfaction.- **Problem Resolution:** Address any client concerns or issues promptly, providing solutions that meet their expectations and ensure a positive experience.- **Reporting:** Prepare regular reports on account activity and performance trends to inform management and identify areas for improvement.- **Collaboration:** Work closely with other teams (sales, marketing, and operations) to provide clients with seamless service and to achieve overall business objectives.**Required Skills and Expectations:**To excel in this role, you should have 1 to 3 years of experience in relationship management or a similar field. Strong communication skills are essential, as you will be interacting with clients daily. You should be adept at problem-solving and possess a customer-centric mindset to enhance client relationships. Familiarity with account management software and a solid understanding of business practices will help you thrive. The ability to work well in a team and adapt to a dynamic work environment is also crucial for success in this role.

Solve the Customer quires and give the solution through the call.Company - Globiva pvtHS / Graduate / Male / Female all eligible1 Yr Experience required on PaperSalary - 19000inhand - 15000 Attendance bonus -2000Incentive upto - 30000Job location - Kolkata Sector 5

We are hiring for field sales executive position . Fresher can apply. Experience can also be welcomed. Candidates must carry an updated CV, Aadhar card, Pan Card , Class 12 result, Graduation certificate, cancel cheque

Job Openings for 150 Sales Manager Jobs for Freshers in Bhubaneswar, Cuttack, Visakhapatnam, Vijayawada, Hyderabad, Bangalore, Mumbai, Kolkata, Chennai, Delhi, having Educational qualification of : B.Sc, B.E, B.Tech, M.B.A/PGDM with Good knowledge in Direct Marketing, Customer Relationship, Marketing, Retail Sales, Corporate Sales, Channel Sales, Marketing Communication, Time Management, Sales Operations, Leadership, Management Skills, Direct Sales, Lead Generation, Interpersonal Skills, Problem Solving, Technical Sales, Field Sales, Negotiation Skills, Convincing Power, B2B Sales, Project Sales, Cross Selling, Sales Strategy, Target Achievement, Area Sales, Lead Management, Sales Target, Sales, Communication Skills etc.interview interview process :-Thank you for your interest in the position at Rightfit Resources.We were impressed by your profile as reviewed by our ATS system, sabkajobs.com, and would like to invite you for a first-round interview.To proceed with scheduling your interview, please follow these two steps:Download the SabkaJobs app: Our interview scheduling and communication will be managed through the SabkaJobs app. Please download it from the Google Play Store using the link below:SabkaJobs Play Store Linkhttps://play.google.com/store/apps/details?id=com.inv.jobtools2025Book Your Interview Slot: Once you have downloaded the app, please log in and navigate to the Interviews section to find available slots for the [Job Title] position and book one that suits your availability.We look forward to speaking with you and learning more about your qualifications.If you have any questions, please do not hesitate to contact us at 9494586090.Sincerely,The Recruitment TeamRightfit Resources9494586090.

Greetings from rightfit resources,We are urgently hiring Relationship Manager role (MOTOR INSURANCE) :* Qualification: Graduate Completed* Age: Maximum 30 years* Experience: 1 year in field sales (preference for motor insurance sales with stability in previous and current organization)* Salary: 3.75 LPA + Incentives + Travel Allowance +Medical Insurance* Knowledge: Familiarity with motor insurance in the agency channel

We are seeking a motivated Airlines Executive to join our team in Kolkata. This full-time position is ideal for individuals who are recent graduates or have minimal work experience and are eager to learn about the airline industry.**Key Responsibilities:**- **Customer Service Assistance:** Help passengers with inquiries and provide information about flights, luggage, and services. This ensures travelers have a smooth experience from start to finish.- **Flight Coordination:** Assist in managing flight schedules and updates. Keeping passengers informed about departures and arrivals is crucial for operational efficiency.- **Reservation Support:** Aid customers with booking tickets and making changes to their reservations. A thorough understanding of booking systems is important for accurate processing.- **Administrative Tasks:** Handle paperwork related to flights and passengers. This includes entering data and maintaining records to ensure compliance with airline protocols.- **Problem Resolution:** Address any issues or complaints raised by passengers promptly. Effective problem-solving and communication skills are required to maintain customer satisfaction.**Required Skills and Expectations:**Candidates should have a positive attitude and strong interpersonal skills, enabling them to interact well with diverse customers. Good communication skills, both written and verbal, are essential for conveying information clearly. An ability to work in a fast-paced environment while remaining organized and detail-oriented is important. Basic computer proficiency is necessary for handling reservation systems and administrative tasks. A willingness to learn and adapt in this dynamic industry is expected, making this role an excellent starting point for a career in aviation.

As an Air Ticketing Staff member, you will play a vital role in helping customers book their air travel. Your primary responsibilities will include:- **Booking Air Tickets**: Assist customers in selecting and reserving flights based on their travel preferences and schedules. Provide accurate information on flight availability and prices.- **Handling Customer Inquiries**: Address customer questions regarding flight details, ticket changes, cancellations, and refunds, ensuring they receive timely and accurate answers.- **Issuing Tickets**: Process and issue tickets to customers promptly. Ensure that all ticket information is accurately entered and verified before finalization.- **Managing Payment Transactions**: Handle payment processing for ticket sales, ensuring all transactions are completed securely and efficiently.- **Maintaining Records**: Keep detailed records of all bookings, transactions, and customer communications, ensuring compliance with company policies and procedures.- **Collaborating with Team Members**: Work closely with colleagues in a supportive environment to maximize sales and improve customer service quality.For this role, candidates are expected to have strong communication skills and be customer-oriented. Proficiency in basic computer skills is necessary, along with a good understanding of ticketing software or systems. Attention to detail is crucial to ensure accuracy in bookings and transactions. A willingness to learn and adapt in a fast-paced environment will also help you excel in this position.

We are looking for an Airport Ticketing Executive who will be responsible for providing excellent customer service at the airport. This is an entry-level position suited for freshers who have completed their 10th grade. The role requires working full-time from our office in Dankuni.Key Responsibilities:- **Ticket Sales**: Assist passengers in purchasing flight tickets, ensuring they receive the best options based on their travel preferences.- **Customer Assistance**: Provide information and support to travelers regarding flights, schedules, and airline policies, helping them resolve any queries they may have.- **Reservation Management**: Handle ticket reservations efficiently, modifying or canceling bookings as needed while keeping accurate records.- **Payment Processing**: Facilitate secure and accurate payment transactions for ticket purchases, ensuring a smooth and quick checkout process.- **Coordination with Airlines**: Communicate with various airlines to stay updated on flight changes, special offers, and other relevant information to better assist passengers.Required Skills and Expectations:- Strong communication skills are essential, as you will interact with customers regularly.- Customer service orientation is vital; you should be able to address inquiries and concerns professionally.- Basic numerical skills are necessary for handling ticket pricing and payment processes accurately.- A positive attitude and the ability to work in a fast-paced environment are expected to ensure a pleasant experience for travelers.- Teamwork is important, as you will collaborate with colleagues in the ticketing office, sharing information and supporting each other.