Array ( [0] => customer-relationship [1] => kolkata ) 300+ Customer Relationship Jobs in Kolkata,Customer Relationship Job Vacancies in Kolkata West Bengal
376

Customer Relationship Job Vacancies in Kolkata

filter
  • Location
  • Role
  • Functional Area
  • Qualification
  • Experience
  • Employer Type

Interview For Air Ticketing Agent || 10th Pass - Freshers

Flyhie Aviation

  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Dumdum Kolkata
Customer Relationship Ticket Booking Air Ticketing
We are looking for a detail-oriented Air Ticketing Executive in Dumdum, Kolkata, to assist customers with booking and managing airline tickets. This full-time position is ideal for fresh candidates who have completed their 10th grade and are eager to start a career in the travel industry.Key Responsibilities:1. **Booking Air Tickets:** Handle customer inquiries regarding airline tickets, providing accurate information and making bookings efficiently using the required software.2. **Customer Assistance:** Offer exceptional service by addressing customer issues, changes, or cancellations and providing suitable solutions in a timely manner.3. **Payment Processing:** Manage payment transactions accurately for ticket bookings, ensuring proper documentation and confirmation for customers.4. **Record Keeping:** Maintain organized records of ticket sales and customer interactions to ensure smooth operations and easy retrieval of information when needed.5. **Stay Updated:** Keep abreast of airline policies and industry trends, ensuring compliance and providing customers with the most accurate and up-to-date information.Required Skills and Expectations:Candidates should have excellent communication skills, both written and verbal, to effectively assist customers. Basic computer skills are essential for navigating booking systems and managing records. A keen attention to detail and strong organizational skills are necessary to handle customer requests efficiently. We expect candidates to be proactive, adaptable, and willing to learn in a fast-paced environment. Being a team player is also important as you will collaborate with colleagues to ensure customer satisfaction.
View all details
Apply

Freshers & Experience || Full Time || Airport Executive

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking
We are looking for dedicated Airport Staff to join our team in Kolkata. As a member of our airport team, you will play a vital role in ensuring a smooth and efficient airport experience for all passengers.**Key Responsibilities:**- **Customer Service:** Assist passengers with check-in, boarding, and inquiries to ensure a pleasant travel experience.- **Baggage Handling:** Safely manage passenger luggage, ensuring that bags are loaded and unloaded correctly and delivered to the right destination.- **Safety Procedures:** Follow safety protocols and regulations to maintain a secure environment for passengers and staff at all times.- **Monitoring Flights:** Keep track of flight schedules and provide timely updates to passengers about any changes or delays.- **Assisting Security Checks:** Help guide passengers through security processes, making sure they understand requirements for safe travel.**Required Skills and Expectations:**- Candidates should have completed their 12th grade education.- Previous experience in a customer service role is a plus but not mandatory; freshers are welcomed to apply.- Strong communication skills are essential to effectively interact with passengers and team members.- Candidates should be capable of working in a fast-paced environment and managing multiple tasks efficiently.- A friendly and approachable demeanor is important for providing excellent customer service.- Flexibility to work in shifts, including weekends and holidays, is expected.If you are enthusiastic about travel and enjoy working with people, we invite you to apply for this exciting opportunity.
View all details
Apply

Hiring Fresher / Senior Business Manager / 12th Pass

Bank of Baroda

  • 0 - 3 yrs
  • 4.3 Lac/Yr
  • Kolkata
Team Building Team Coordinator Customer Management Customer Relationship Customer Acquisition
Job Role - Senior Business Manager Company - SBI LIFE Eligibility Criteria - Freshers & ExperiencedSkills - Customer Handling, Customer Acquisition, Team Handling, Team Leading Salary & Benefits - Fixed Salary with Attractive Incentives + PF + Gratuity Annual CTC is upto 4.5 Lakhs
View all details
Apply

Interview For Cafe Incharge || 12th Pass - Freshers

Delhi Chai Cafe

  • 0 - 2 yrs
  • 1.5 Lac/Yr
  • Kolkata
Customer Relationship Handling Food Packaging Customer Handling Cash Collection Management Skills
Delhi Chai CafeJob Title : Cafe Associate / F&B Service Staff Location: Kolkata, Southern Avenue ( South Kolkata)
View all details
Apply

Get Personalized Job Matches

Based on your experience, skills, interests, and career goals to help you find the most relevant opportunities faster. Register Now!

Hiring Fresher / Airport Customer Service Associate / 12th Pass

Go Star Aviation

  • Fresher
  • 3.3 Lac/Yr
  • Kolkata
Customer Relationship Communication Computer Airline Customer Service Passenger Handling
As an Airport Customer Service Associate in Kolkata, you will play an essential role in ensuring travelers have a pleasant journey. You will assist passengers by answering questions, providing information, and managing flight details efficiently.Key Responsibilities:- **Passenger Assistance**: Greet travelers warmly, assist with check-in processes, and offer help with baggage and special requests, ensuring a positive airport experience.- **Flight Information**: Provide up-to-date information about flight schedules, delays, and gate changes. You will keep passengers informed and help them navigate the airport smoothly.- **Handling Queries**: Address passenger inquiries related to tickets, travel policies, and services in a courteous manner. You will listen to concerns and resolve issues efficiently to maintain satisfaction.- **Collaboration**: Work closely with various airport departments, such as security and boarding teams, to ensure seamless service delivery and effective communication.Required Skills and Expectations:Candidates should be freshers with a minimum educational qualification of 12th pass. Strong communication skills in both English and local languages are essential for assisting diverse passengers. You should be customer-focused, empathetic, and able to work in a fast-paced environment. Flexibility to work various shifts, including weekends and holidays, is crucial for this role. A positive attitude and the ability to handle stressful situations calmly will make you successful as an Airport Customer Service Associate.
View all details
Apply

Openings For Customer Support Executive || Freshers & Experienced

Connaitre Innovation

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Kolkata
Customer Care BPO Voice Telephone Handling Customer Relationship Hindi BPO Good Communication Skills
BPO - Kolkata Openings: Voice & Non-Voice Process Mode: Work From Office Job Details:- Rotational Shifts (Including Night Shift)- 6 Working Days
View all details
Apply

Opening For Back Office Assistant

U.U.C.P.L

  • 2 - 5 yrs
  • Kolkata
Customer Relationship Microsoft Word General Office Management Computer Skills Communication System English Language Quick Learner Communication Skills Microsoft Excel
We are seeking a dedicated Back Office Assistant to support our operations in Kolkata. The ideal candidate will have 2 to 5 years of experience and a graduate degree, providing essential administrative and operational support.Key Responsibilities:- **Data Management**: Organize and maintain important documents and records, ensuring accurate data entry and retrieval for smooth business operations.- **Communication**: Serve as a point of contact for internal teams. Respond to inquiries and relay information promptly and clearly.- **Report Generation**: Assist in creating and compiling regular reports, ensuring timely completion and accuracy to help in decision-making processes.- **Inventory Management**: Monitor stock levels and assist in placing orders for supplies, helping to maintain operational efficiency.- **Administrative Support**: Perform general office duties such as filing, scheduling meetings, and managing correspondence to ensure the office runs smoothly.Required Skills and Expectations:Candidates should have strong organizational skills and attention to detail. Proficiency in Microsoft Office applications, particularly Excel and Word, is essential. Good communication skills, both written and verbal, are important for interacting with colleagues. A proactive attitude and the ability to work independently as well as part of a team are expected. Candidates should be reliable, flexible, and capable of managing multiple tasks efficiently in a fast-paced environment.
View all details
Apply

Urgent Requirement For Sales Officer

BharatPe

  • 1 - 7 yrs
  • 3.3 Lac/Yr
  • Kolkata
Good Communication Skills Customer Relationship Marketing Communication Sales Operations Leadership Lead Generation
We are looking for a motivated Sales Officer to join our team in Kolkata. This full-time position requires a passionate individual with 1 to 7 years of experience in sales. As a Sales Officer, you will play a vital role in driving our sales efforts and contributing to our business growth.Key Responsibilities:1. **Customer Engagement**: Interact with customers to understand their needs and provide solutions that meet their requirements, ensuring a positive experience.2. **Sales Strategy Implementation**: Execute sales strategies to achieve individual and team targets, helping to expand our market presence and drive revenue.3. **Product Knowledge**: Maintain a deep understanding of our products and services to effectively communicate their value to potential customers.4. **Lead Generation**: Identify and generate new business leads through various channels, including networking, referrals, and market research.5. **Reporting and Analytics**: Keep accurate records of sales activities, client feedback, and sales performance, contributing to regular reports for management review.Required Skills and Expectations:Candidates should have strong communication and interpersonal skills to build rapport with customers. A proactive approach to problem-solving and the ability to work collaboratively in a team are essential. Basic computer skills for documentation and reporting are also necessary. A commitment to meeting sales targets and a positive attitude towards learning and development are expected. A 12th-grade education is the minimum requirement for this role.
View all details
Apply

Jobs by Popular Location

More

Field Sales Executive (Freshers) Kolkata

Kuchina Pvt Ltd

  • 0 - 6 yrs
  • 4.0 Lac/Yr
  • Garfa Kolkata
Customer Relationship Marketing Communication Direct Sales Lead Generation Agency Sales
We provide good salary with incentive for those who want huge earning, its a direct company no hidden cost.
View all details
Apply

Airport Operations Executive (Freshers) Kolkata

Fly Careers

  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking
As an Airport Operations Executive, you will play a crucial role in ensuring smooth airport operations. You will work in a fast-paced environment and collaborate with various teams to enhance the travel experience for passengers. Your responsibilities will include:- **Passenger Assistance**: You will provide support and guidance to passengers at various checkpoints, helping them with inquiries and ensuring they have a comfortable travel experience.- **Check-In Support**: Assist passengers during the check-in process, ensuring they have all necessary documents and are informed about their flight details.- **Baggage Handling Coordination**: Work with baggage services to ensure that passengers' luggage is handled efficiently and safely, including tracking and resolving any lost baggage issues.- **Safety and Security Compliance**: Help maintain safety and security protocols at the airport by monitoring activity and reporting any suspicious behavior to management.- **Collaboration with Teams**: Coordinate with other airport staff, including ground crew and airline representatives, to ensure operations run smoothly and efficiently.To succeed in this role, you should have:- **Strong Communication Skills**: Clear and effective communication is essential for interacting with passengers and colleagues.- **Attention to Detail**: You will need to pay close attention to procedures and regulations to ensure compliance and safety.- **Problem-Solving Ability**: Being able to quickly address and resolve issues that may arise during airport operations is important.- **Team Player Attitude**: You should be willing to work collaboratively with others to achieve common goals in a busy environment.Overall, a positive attitude and a willingness to learn will contribute significantly to your success as an Airport Operations Executive.
View all details
Apply

Hiring Fresher - Back Office Executive - Kolkata

Axis Group of Services

  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Kolkata
Customer Relationship Microsoft Excel Microsoft Word Internal Communication General Office Management Communication System English Language Customer Calling Computer Skills Back Office Sales Followups Email Writing Quick Learner Communication Skills
Job Role of Back Office AssistantThe role mainly involves:Data entry and record maintenanceDocumentation verificationBanking operations supportMIS and report preparationCustomer file managementCoordination with branch and operations teamMain ResponsibilitiesDocumentation WorkVerify customer documentsMaintain account opening forms and loan filesUpdate KYC recordsScan and upload documents into the systemData Entry & Record KeepingEnter customer and transaction detailsMaintain databases and Excel sheetsUpdate daily operational reportsBanking Operations SupportAssist in account opening processSupport cheque processing and transaction recordsHandle back-end banking activitiesCustomer Support (Limited)Resolve basic customer queriesCoordinate with customers for pending documentsFollow up for verification or approval processMIS & ReportingPrepare daily/monthly reportsMaintain operational records for audit purposesCoordination WorkCoordinate with sales team, branch staff, and managersSupport finance and compliance departmentsSkills RequiredBasic computer knowledgeMS Excel and MS OfficeGood typing speedCommunication skillsAttention to detailDocumentation handling abilityEligibility CriteriaUsually required:Any GraduateFreshers can applyBasic English communicationComputer knowledge preferredSalary Range (India)
View all details
Apply

Sales Manager - Kolkata

Car Mel Device Pvt Ltd

  • 1 - 4 yrs
  • 5.0 Lac/Yr
  • Kolkata
Direct Marketing Customer Relationship Channel Sales Direct Sales Interpersonal Skills Negotiation Skills B2B Sales Target Achievement Area Sales Sales Target Communication Skills
Job SummaryWe are looking for an experienced and dynamic Sales Manager to drive business growth for Fire Alarm and PA/VA (Public Address & Voice Alarm) systems across the Eastern Region. The candidate will be responsible for developing new business opportunities, managing key accounts, and achieving sales targets in verticals such as commercial buildings, industrial projects, infrastructure, healthcare, hospitality, and government sectors.Key ResponsibilitiesDevelop and execute sales strategies for Fire Alarm and PA/VA solutions in the Eastern Region.Identify and generate new business opportunities through consultants, system integrators, contractors, and end users.Manage existing client relationships and ensure customer satisfaction.Prepare techno-commercial proposals, presentations, and project quotations.Coordinate with OEMs, design, and technical teams for project specifications and approvals.Achieve monthly and annual sales targets.Track market trends, competitor activities, and upcoming projects.Conduct product presentations and training sessions for channel partners and customers.Support project execution teams for smooth handover and customer coordination.Desired Candidate ProfileBachelor
View all details
Apply

Customer Support Executive - Freshers

Drivado Transfers Private Limited

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Kolkata
Customer Handling Customer Support Good Communication Skills Customer Relationship
We are looking for a dedicated Customer Support Executive to join our team in Kolkata. This is a full-time role suitable for candidates with 0 to 1 year of experience, and you will work from our office.**Key Responsibilities:**- **Assist Customers**: Respond to customer inquiries and provide accurate information regarding products and services to ensure a positive experience.- **Resolve Issues**: Address and resolve customer complaints in a timely manner, demonstrating empathy and problem-solving skills to enhance customer satisfaction.- **Maintain Records**: Document customer interactions and maintain accurate records of queries and resolutions to help improve future customer service.- **Follow Up**: Proactively follow up with customers to ensure their issues are resolved and gather feedback to continually improve service quality.- **Team Collaboration**: Work closely with other team members, sharing insights and suggesting improvements to enhance the overall customer support process.**Required Skills and Expectations:**Candidates should possess strong communication skills, both verbal and written, to effectively interact with customers. A positive attitude with a focus on customer satisfaction is essential. Basic knowledge of computers and proficiency in using customer support software will be beneficial. Candidates should be detail-oriented and able to manage time efficiently while handling multiple tasks. A willingness to learn and adapt to new challenges will help you thrive in this role.
View all details
Apply

Air Ticketing Executive Fresher

Job Placement

  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Kolkata
Air Ticketing Ticket Booking Customer Relationship
As an Airport Ticketing Staff member based in Kolkata, you will play a crucial role in ensuring smooth ticketing operations for travelers. Your responsibilities and required skills are outlined below.**Key Responsibilities**:- **Customer Assistance**: Help passengers with inquiries about flight schedules, ticket prices, and travel documentation. Provide timely and accurate information to enhance customer satisfaction.- **Ticket Issuance**: Process ticket bookings and issue electronic and paper tickets. Ensure all information is correctly entered to prevent errors and delays.- **Payment Processing**: Handle various payment methods, including cash and cards, and ensure all transactions are secure and accurately recorded.- **Problem Resolution**: Address any issues or complaints raised by customers regarding ticketing or flight changes, using effective communication skills to resolve them promptly.- **Record Maintenance**: Keep accurate records of ticket sales and customer interactions. This ensures compliance with company policies and aids in future sales strategies.**Required Skills and Expectations**:- **Communication Skills**: You should have strong verbal and written communication skills to interact pleasant with customers and resolve their concerns effectively.- **Attention to Detail**: Precision is key in ticketing. You must pay attention to details to avoid mistakes that could affect travel plans.- **Team Player**: Being able to work collaboratively with colleagues in a fast-paced environment is essential.- **Basic Computer Skills**: Familiarity with computer systems and software used in ticketing operations is important, as you will work extensively with technology.- **Flexibility**: You should be willing to work various shifts, including weekends and holidays, to meet the needs of travelers.
View all details
Apply

Hiring Fresher - Back Office Assistant - Kolkata

Lead quest academy

  • 0 - 1 yrs
  • Kolkata
Customer Relationship Microsoft Word Microsoft Excel Customer Calling Back Office Sales Followups Communication Skills
Job Responsibilities:Customer handling and supportAccount opening assistanceDocumentation verificationBackend banking workLoan & card information support
View all details
Apply

Relationship Manager (Freshers) Kolkata

LeadQuest Academy

  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Central Kolkata
Basic Computers Good Communication Sales Process Customer Service Customer Relationship Interpersonal Skills Team Management Skills
We are hiringGolden opportunity for seriously candidatesAge - 18 to 30Qualification - HS Location - kolkata Male and female both can applyFreshers can apply Salary - 12.5k to 18.7kTime - 10am to 7pmSend your CV for interview details
View all details
Apply

Hiring Fresher / Back Office Manager / 12th Pass

E M S Pvt Ltd

  • Fresher
  • 3.3 Lac/Yr
  • Kolkata
Customer Relationship Computer Operations Recruitment Development
As a Back Office Manager, you will play a vital role in ensuring smooth operations within our office environment. Your main focus will be on supporting the team with administrative tasks while maintaining an organized workflow.- **Manage Administrative Tasks**: Handle everyday administrative duties, ensuring that all paperwork and records are kept up to date and accessible.- **Coordinate Office Activities**: Assist in organizing office activities such as meetings, events, and schedules, making sure all necessary arrangements are made for their success.- **Monitor Inventory**: Keep track of office supplies and inventory, promptly ordering when necessary to avoid shortages and ensure a well-stocked office.- **Support Team Communication**: Facilitate communication between departments, ensuring everyone is informed about updates, changes, and important information.- **Oversee Data Entry**: Ensure accurate data entry into company systems, maintaining data integrity and confidentiality at all times.To be successful in this position, you should have excellent organizational skills and attention to detail. Strong communication skills are important for collaborating with colleagues and ensuring tasks are completed efficiently. Familiarity with basic computer programs, such as word processing and spreadsheet software, is beneficial. As a fresher, a positive attitude and willingness to learn will also be key traits for this role. You should be able to work effectively in a team and adapt to changing priorities within a fast-paced office environment.
View all details
Apply

Interview For Customer Service Associate || 12th Pass - Freshers

Aerodrome

  • Fresher
  • 4.0 Lac/Yr
  • Kolkata
Listening Skills Problem-solving Teamwork Time Management Customer Service Computer Skills Customer Guidance Customer Relationship BPO Operations
We are looking for a motivated and friendly Customer Service Associate to join our team in Kolkata. This entry-level position is ideal for freshers who have completed their 12th grade and are eager to start a career in customer service.Key Responsibilities:1. **Customer Support**: Assist customers by answering their queries via phone, email, or chat. You will be the first point of contact, so a helpful attitude is crucial.2. **Issue Resolution**: Identify customer issues and provide appropriate solutions. You will need to listen carefully and resolve problems effectively to ensure customer satisfaction.3. **Product Knowledge**: Learn about the products and services offered. Understanding what we provide will help you answer questions and guide customers.4. **Feedback Collection**: Gather feedback from customers and share it with the team. This information helps us improve our services and enhance the customer experience.5. **Team Collaboration**: Work closely with your colleagues to ensure a smooth operation. Good communication and teamwork skills are essential for success in this role.Required Skills and Expectations:Candidates must be good communicators with a positive attitude and patience when dealing with customers. A basic understanding of computers and the ability to learn quickly are important. You should also be willing to work full time in the office environment and adapt to the fast-paced nature of our customer service operations.
View all details
Apply

Fresher hiring for Relationship Manager

Ashika Group

  • 0 - 6 yrs
  • 8.5 Lac/Yr
  • Park Street Kolkata
Customer Relationship Negotiation Skills BFSI
As a Relationship Manager, you will play a crucial role in building and maintaining strong connections with clients. Your primary goal will be to enhance customer satisfaction and loyalty, helping the organization succeed.**Key Responsibilities:**- **Client Relationship Management**: Establish and nurture relationships with customers, understanding their needs and preferences to provide tailored solutions.- **Customer Support**: Respond to client inquiries and resolve issues promptly, ensuring high levels of satisfaction and trust.- **Sales and Upselling**: Identify opportunities to promote additional services and products based on client needs, contributing to revenue growth.- **Market Analysis**: Monitor industry trends and customer feedback, using insights to improve services and innovate new offerings.- **Reporting**: Prepare regular reports on client feedback, sales trends, and relationship metrics to share with management for strategic planning.**Required Skills and Expectations:**- **Communication Skills**: Strong verbal and written communication skills are essential to interact effectively with clients and colleagues.- **Interpersonal Skills**: Ability to build rapport and manage relationships with diverse clients, showcasing empathy and understanding.- **Problem-Solving Skills**: A proactive approach to identify issues and provide effective solutions that meet client needs.- **Team Player**: Work collaboratively with team members to achieve common goals and enhance overall client satisfaction.- **Knowledge and Education**: A background in B.A, B.Com, B.Sc, or an Advanced/Higher Diploma is preferred, along with a desire to learn and grow in the role.
View all details
Apply

Hiring Fresher - Back Office Assistant - Kolkata

A.S Consultancy and Digital Seva

  • 0 - 1 yrs
  • Kolkata
Microsoft Excel Customer Relationship Computer Skills
We are looking for a motivated and detail-oriented Back Office Assistant to join our team in Kolkata. This is a full-time position suitable for fresh graduates or individuals with minimal work experience.**Key Responsibilities:**- **Data Entry:** Accurately input information into computer systems, ensuring that all data is organized and up to date for easy access and reporting.- **Document Management:** Assist in organizing and maintaining files and records, both physical and digital, to ensure that all important documents are easily retrievable.- **Communication Support:** Handle phone calls and emails, directing inquiries to the appropriate departments or team members to facilitate effective communication.- **Inventory Management:** Help monitor and manage office supplies, ensuring that all necessary materials are stocked and available for daily operations.- **Administrative Support:** Provide general assistance to team members with various tasks, fostering a supportive environment and contributing to team productivity.**Required Skills and Expectations:**The ideal candidate will have completed at least 12th grade. You should have basic computer skills, especially in Microsoft Office applications like Word and Excel. Strong attention to detail is crucial to ensure accuracy in your work. Good communication skills, both verbal and written, are necessary for interacting with colleagues and clients. A willingness to learn and adapt to new tasks is important as you grow in this role. Reliability and a strong work ethic are essential for success in the position.
View all details
Apply

Airport Guest Relationship Executive - Full Time - Freshers

Fly Careers

  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
We are looking for an enthusiastic Airport Guest Relationship Executive to join our team in Kolkata. This entry-level position is perfect for individuals who enjoy interacting with people and ensuring guests have a pleasant experience at the airport.The key responsibilities include:- **Guest Assistance**: Provide exceptional support to guests by addressing inquiries, offering information about services, and guiding them through airport facilities.- **Check-In Support**: Assist guests during check-in processes to ensure a smooth and efficient experience.- **Issue Resolution**: Actively listen to guest concerns and work to resolve any issues related to their travel experience promptly and professionally.- **Information Dissemination**: Keep guests informed about flight schedules, boarding procedures, and airport amenities to enhance their travel experience.- **Feedback Collection**: Gather feedback from guests to understand their needs better and assist in improving service delivery.To succeed in this role, candidates should possess strong communication skills, a friendly demeanor, and the ability to work well in a fast-paced environment. Attention to detail is crucial, as well as the ability to stay calm under pressure. Being a team player with a positive attitude will be essential for collaborating effectively with colleagues. Previous experience is not required, making this an excellent opportunity for those eager to start their career in the hospitality industry. Applicants must have completed at least the 10th grade.
View all details
Apply

Airlines Executive || Freshers & Experienced

Fly Careers

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Kolkata
Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills
We are seeking a motivated Airlines Executive to join our team in Kolkata. This entry-level position is perfect for individuals who are looking to start their career in the aviation industry.Key Responsibilities:1. **Customer Service:** Assist passengers with inquiries, providing information about flight schedules, ticket bookings, and airport services to ensure a positive travel experience.2. **Ticketing and Reservations:** Handle ticket bookings, changes, and cancellations accurately while ensuring compliance with airline policies and procedures.3. **Check-in Support:** Guide passengers through the check-in process, ensuring that all necessary documents are verified and baggage is checked in securely.4. **Problem Resolution:** Address any issues or complaints raised by passengers promptly and efficiently, working to find suitable solutions to enhance customer satisfaction.5. **Communication:** Maintain clear communication with team members and airline personnel to ensure smooth operations and coordination in all customer-related processes.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly demeanor to effectively interact with customers. A detail-oriented mindset is necessary for managing ticketing and reservations. Basic knowledge of the airline industry is a plus, but not mandatory. Applicants should be adaptable and able to work in a dynamic environment. A commitment to teamwork and customer satisfaction is essential for success in this role.
View all details
Apply

Fresher hiring for Airport Customer Service Associate

Fly Careers

  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
We are seeking a friendly and customer-focused Airport Customer Service Associate to join our team in Kolkata. This entry-level position requires strong communication skills and a passion for helping travelers.Key Responsibilities:1. **Assisting Passengers**: Greet passengers and help them with check-in processes, providing information about flight schedules and gate numbers.2. **Handling Inquiries**: Respond to customer questions about services, policies, and airport facilities in a clear and courteous manner.3. **Managing Complaints**: Address and resolve passenger issues or complaints, ensuring a positive travel experience.4. **Luggage Service**: Assist with luggage handling, ensuring it is processed timely and accurately for flights.5. **Collaboration**: Work closely with airline staff and other departments to ensure smooth operations and efficient service delivery.Required Skills and Expectations:Candidates should possess strong interpersonal skills and a positive attitude. Excellent communication skills in English and Hindi are essential for interacting effectively with diverse passengers. The ability to remain calm under pressure and solve problems quickly is crucial. Computer literacy is required for using check-in systems and managing passenger information. A high school diploma (10th pass) is necessary, and this role is suitable for those with minimal to no prior experience. Flexibility to work various shifts, including weekends and holidays, is expected to meet the needs of airport operations.
View all details
Apply

Face-to-Face For Air Ticketing Executive Jobs (Freshers)

Flyhie Aviation

  • Fresher
  • 5.5 Lac/Yr
  • Kolkata
Customer Relationship Ticket Booking Air Ticketing
We are seeking a dedicated Air Ticketing Executive to join our team in Kolkata. This role is ideal for freshers who are keen to grow in the travel industry while providing excellent customer service and support.Key Responsibilities:- **Ticket Handling**: Process airline ticket bookings, modifications, and cancellations efficiently while ensuring all customer details are accurate.- **Customer Service**: Assist clients face-to-face and over the phone by answering queries, providing travel information, and resolving any ticket-related issues in a timely manner.- **Coordination**: Work with airlines and travel partners to confirm bookings and manage any changes, ensuring smooth travel arrangements for clients.- **Documentation**: Maintain accurate records of ticket sales and customer interactions in our database for future reference and quality assurance.- **Up-to-date Knowledge**: Stay informed about airline policies, travel regulations, and promotional deals to provide the best advice and options to customers.Required Skills and Expectations:Candidates should have completed at least 10th grade and possess excellent communication skills, both verbal and written. Being detail-oriented is crucial for managing ticket information accurately. A positive attitude, along with a willingness to learn and adapt in a fast-paced environment, is essential for success in this role. Basic computer proficiency is also expected to handle ticketing systems and customer inquiries efficiently.
View all details
Apply

Air Ticketing Executive Jobs For 10th Pass Freshers

Flyhie Aviation

  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking
Key Responsibilities:1. Booking Air Tickets: Responsible for booking flight tickets for customers using airline reservation systems.2. Handling Inquiries: Respond to customer inquiries related to ticketing, flight schedules, pricing, and other related information.3. Providing Customer Service: Assist customers with their ticketing needs, provide guidance on airline policies, and offer solutions to any issues that may arise.4. Managing Reservations: Ensure accurate and timely processing of reservations, cancellations, and changes in flight itineraries.5. Coordinating with Airlines: Communicate with airlines to confirm bookings, resolve ticketing issues, and coordinate special requests.Required Skills and Expectations:1. Good Communication Skills: Ability to communicate effectively with customers and airlines to provide accurate information and resolve issues.2. Attention to Detail: Must be detail-oriented to ensure accurate booking of tickets and processing of reservations.3. Computer Proficiency: Familiarity with airline reservation systems and basic computer skills to manage bookings efficiently.4. Customer Service Skills: Ability to handle customer inquiries, provide excellent service, and address customer needs professionally.5. Ability to Work in a Fast-Paced Environment: Must be able to multitask, work under pressure, and meet tight deadlines in a dynamic work environment.
View all details
Apply

Air Ticketing Executive Jobs For 12th Pass Freshers

Flyhie Aviation

  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Kolkata
Hospitality English Language Customer Relationship
Position Overview:An Airport Ticketing Staff member plays a key role in ensuring smooth passenger service at the airport. They assist travelers with ticket purchases, check-in procedures, seat assignments, and provide accurate information about flights, fares, and travel policies.Key Responsibilities:Greet passengers and provide friendly, professional assistance.Issue, reissue, and cancel flight tickets as per airline policies.Assist with check-in, seat allocation, and boarding passes.
View all details
Apply

Hiring Fresher - Domestic Ticketing Executive - Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Customer Relationship Ticket Booking Air Ticketing
As a Domestic Ticketing Executive, you will play a vital role in the travel industry by assisting customers with their travel needs. Your responsibilities will include:- **Booking Domestic Flights**: You will be responsible for making reservations for customers on various airlines, ensuring they get the best options based on their preferences and budget.- **Customer Assistance**: Providing support to customers for inquiries related to flight timings, availability, and pricing is essential. You'll need to respond to their questions promptly and courteously.- **Ticket Modifications and Cancellations**: You will handle changes to existing reservations, including cancellations and rescheduling, while following airline policies and procedures.- **Issuing Tickets**: Once bookings are confirmed, you will issue tickets accurately and ensure that all details are correct to avoid any travel issues for customers.- **Maintaining Records**: Its important to keep detailed records of all transactions and customer interactions, allowing for effective follow-up and reference for future bookings.To succeed in this role, you should possess excellent communication skills and a strong customer service orientation. Attention to detail is crucial for handling bookings and avoiding errors. A basic understanding of the travel industry and ticketing procedures will be beneficial. Ideally, you should be comfortable using computers and familiar with ticketing software. A positive attitude and the ability to work in a team will help you thrive in this fast-paced environment.
View all details
Apply

Freshers For Airport Guest Relationship Executive - Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Customer Relationship Airline Operations Airport Ticketing Airport Operation Passenger Handling Airline Customer Service
We are seeking a friendly and dedicated Airport Customer Service Associate to join our team in Kolkata. This role is perfect for those eager to kickstart their careers in the airport industry and interact with travelers daily.Key responsibilities for this position include greeting passengers as they enter the airport, ensuring they feel welcome and assisted. You will help check in passengers for their flights, verifying their travel documents and providing boarding passes. Assisting with luggage handling and answering questions about flights, airport facilities, and services is also a crucial part of the job. You
View all details
Apply

Air Ticketing Executive Fresher

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Customer Relationship Ticket Booking Air Ticketing
We are looking for motivated Air Ticketing Staff to manage ticket bookings and assist customers with their travel needs in our Kolkata office. This is an entry-level position suitable for fresh graduates or individuals with up to one year of experience. Key Responsibilities:- **Ticket Reservations**: Handle customer inquiries and book flights based on their preferences, ensuring accuracy and timely processing.- **Customer Support**: Provide excellent service by answering questions about ticket prices, flight schedules, and travel itineraries, helping customers feel valued and informed.- **Payment Processing**: Assist in processing payments and issuing e-tickets, ensuring all transactions are secure and carried out efficiently.- **Documentation**: Maintain and organize travel documents and records, ensuring compliance with company policies and industry regulations.- **Problem Solving**: Address any issues that arise during the booking process, effectively finding solutions to enhance customer satisfaction.Required Skills and Expectations:Candidates should possess strong communication skills to interact with diverse customers and provide clear information. Attention to detail is essential to avoid errors in reservations and documentation. Being tech-savvy is a plus, as proficiency in booking software is beneficial. A positive attitude and willingness to learn will help candidates thrive in this fast-paced environment. Adaptability to changing customer needs and a commitment to delivering exceptional service are also expected. This role offers a great opportunity for growth in the travel industry for those eager to make their mark.
View all details
Apply

Hiring Fresher / Branch Manager / 12th Pass

Bank of Baroda

  • 0 - 3 yrs
  • 3.8 Lac/Yr
  • Kolkata
Branch Sales Insurance Sales Team Coordinator Customer Relationship Customer Management
Job Role - Branch Manager Company - ICICI PRUDENTIAL LIFE INSURANCE EXPERIENCE - Freshers & ExperiencedEligibility Criteria - 12th pass Skills - Sales, Insurance Sales, Client Handling, Good Communication Skills required.Salary & Befinits - Fixed salary + Attractive Incentive + PF + Gratuity. Annual CTC upto 4.5 Lakhs
View all details
Apply

Business Development Manager Jobs For 12th Pass Freshers

Bank of Baroda

  • 0 - 3 yrs
  • 4.5 Lac/Yr
  • Kolkata
Customer Retention Team Building Team Coordinator Team Manager Customer Management Customer Relationship Business Development
Job Title - Business Development Manager Company - Aditya Birla Capital Eligibility Criteria - Freshers & ExperiencedSkills - Good Communication Skills, Customer focused approach, Strong relationship building abilitiesCompensation & Benefits - Fixed salary + Attractive Incentives + PF . Annual CTC upto 4.5 lakhs
View all details
Apply

Freshers For Banking Relationship Manager - Kolkata

Bank of Baroda

  • 0 - 5 yrs
  • 4.5 Lac/Yr
  • Kolkata
Customer Management Customer Retention Team Building Team Coordinator HNI Acquisition Customer Relationship Negotiation Skills
Job Title - Relationship Manager Company - Bank of Baroda IFL Location - Park Street Employment Type-Full Time Required Skills - Strong relationship building & networking abilities Salary & Benefits : Fixed salary + performance based incentives + PF, CTC upto 4.5 Lakhs
View all details
Apply

Hiring For 12th Pass Freshers - Air Ticketing Executive

Go Star Aviation

  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking
We are looking for an enthusiastic Airport Ticketing Executive to manage passenger ticketing and assist customers at the Kolkata airport. This entry-level position is ideal for recent school graduates looking to start their careers in the airline industry.Key Responsibilities:- **Customer Service:** Greet and assist passengers with ticketing inquiries, ensuring a pleasant travel experience. Engage with customers in a friendly manner, addressing their needs effectively.- **Ticket Booking:** Process ticket bookings, changes, and cancellations both online and offline. Accurately input information into the system to minimize errors and improve efficiency.- **Payment Processing:** Handle payment transactions and provide receipts to customers. Ensure all financial transactions are processed smoothly and securely.- **Information Management:** Provide accurate flight information and updates to passengers. Keep customers informed of any changes to their schedules or additional requirements.- **Collaboration:** Work closely with airline representatives and other airport staff to coordinate ticketing operations efficiently. Foster a strong team environment to achieve common goals.Required Skills and Expectations:Candidates should possess excellent communication skills, a friendly attitude, and the ability to work in a fast-paced environment. Attention to detail is crucial for processing ticket information accurately. A basic understanding of computer systems is necessary, along with a willingness to learn about airline policies and procedures. Strong interpersonal skills will help in building relationships with colleagues and customers alike. Being a quick learner with a positive mindset will aid in excelling in this role.
View all details
Apply

Air Ticketing Executive (Freshers) Kolkata

Go Star Aviation

  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking
As an Air Ticketing Executive in Kolkata, you will assist customers with flight bookings, changes, and cancellations while providing exceptional service.Key Responsibilities:1. **Flight Reservations**: You will manage and process flight reservations, ensuring accuracy and timely confirmation for customers.2. **Customer Service**: Interact directly with clients to understand their travel needs, addressing any queries and providing solutions to enhance their experiences.3. **Ticket Issuance**: Prepare and issue electronic tickets while ensuring compliance with airline policies and regulations.4. **Fare Calculation**: Accurately calculate and communicate fares, taxes, and fees, ensuring clarity for customers before purchases.5. **Problem Resolution**: Facilitate solutions for customer issues, including refunds and itinerary changes, while keeping clients updated on progress.6. **Database Management**: Maintain and update customer records and transaction details efficiently for future reference.Required Skills and Expectations:Candidates must have completed their 12th grade and should possess strong communication skills to interact effectively with customers. Attention to detail is critical to ensure accurate ticketing and fare calculations. A basic understanding of airline industry practices will be an added advantage. Proficiency in basic computer applications promotes efficiency in managing bookings and customer interactions. A positive attitude and willingness to learn will contribute to your success in this role.
View all details
Apply

Looking For Air Ticketing Executive Fresher

Aerodrome

  • Fresher
  • 4.3 Lac/Yr
  • Kolkata
Customer Relationship Ticket Booking Basic Computer Skills Communication Customer Support
We are looking for an Air Ticketing Executive to join our team in Kolkata. This role is ideal for fresh graduates who are eager to start their careers in the travel industry. You will assist customers in booking flights and ensuring a smooth travel experience.Key Responsibilities:- **Flight Booking and Reservations:** You will manage customer inquiries and assist in booking air tickets according to their preferences and budgets, ensuring all details are accurately processed.- **Customer Service:** Provide excellent support by addressing customer questions and concerns regarding ticketing, travel itineraries, and any changes or cancellations.- **Documentation Handling:** Ensure all necessary travel documents are collected and verified, including passports and visa information, to comply with airline and regulatory requirements.- **Collaboration with Airlines:** Coordinate with airline partners to secure the best rates and availability for customers, maintaining strong professional relationships.- **Stay Updated on Travel Regulations:** Keep yourself informed about airline policies, travel advisories, and regulatory changes to provide accurate information to customers.Required Skills and Expectations:Candidates should possess strong communication skills and the ability to work in a fast-paced environment. Basic knowledge of computer systems and proficiency in using ticketing software is preferred. A positive attitude and dedication to providing outstanding customer service will be essential for success in this role. As a fresh graduate, eagerness to learn and adapt is highly valued.
View all details
Apply

Freshers & Experience || Full Time || Air Ticketing Executive

Aerodrome

  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Kolkata
Airport Ticketing Aviation Airport Staff Air Ticketing Customer Relationship
Ticketing & ReservationsBook flight tickets using reservation systems (like GDS - Global Distribution Systems)Issue, reissue, or cancel tickets as per customer requestsCheck seat availability and fare details Customer HandlingAssist customers in choosing the best flights (routes, timing, price)Answer queries related to fares, baggage, and travel policiesProvide information about airlines like IndiGo, Air India, or SpiceJet Payment & DocumentationProcess payments (cash, card, online)Generate invoices and maintain booking recordsEnsure passenger details are accurate (name, passport, etc.) Changes & RefundsHandle ticket cancellations and refundsModify bookings (date change, route change, upgrades)Apply airline rules and penalties correctly CoordinationCoordinate with airlines and travel partnersFollow airline policies and fare rulesStay updated on offers, discounts, and travel regulations Skills RequiredGood communication and customer service skillsBasic computer knowledge (especially booking software)Attention to detailProblem-solving abilityKnowledge of domestic & international travel rules EligibilityMinimum: 10+2 (graduation preferred)Courses in air ticketing or travel & tourism are a plusKnowledge of systems like Amadeus, Galileo, or Sabre is beneficial
View all details
Apply

Face-to-Face For Customer Care Executive Jobs (Freshers)

Aerodrome

  • Fresher
  • 3.3 Lac/Yr
  • Kolkata
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Communication Call Center Computer
We are looking for a Customer Service Executive to join our team in Kolkata. This is a full-time position suited for fresh graduates who have completed their 12th grade. You will be the first point of contact for our customers and play a crucial role in ensuring their satisfaction.Key responsibilities include:1. **Responding to Customer Inquiries**: You will answer customer questions via phone, email, or chat, providing clear and helpful information about our products and services.2. **Resolving Issues**: When customers face problems, you will troubleshoot and provide solutions in a timely manner, ensuring a positive experience.3. **Maintaining Customer Records**: You will keep accurate records of customer interactions and feedback, which will help improve our services.4. **Collaborating with Team Members**: Working closely with your colleagues, you will share insights and strategies to enhance customer satisfaction and streamline processes.To succeed in this role, you should have excellent communication skills in English and your local language, and a friendly, approachable demeanor. You must be patient and attentive, able to listen to customer needs, and provide appropriate solutions. Strong problem-solving skills are essential, along with a willingness to learn and adapt. A positive attitude and dedication to customer service will help you thrive in our supportive work environment.if you have any queries, you can contact this number- +91 8240869441
View all details
Apply
View More Jobs

Apply to 376 Customer Relationship Job Vacancies in Kolkata

  • Kolkata Jobs
  • Hyderabad Jobs
  • Ahmedabad Jobs
  • Bangalore Jobs
  • Mumbai Jobs
  • Pune Jobs
  • Chennai Jobs
  • Delhi Jobs