Customer Relationship Job Vacancies in Kolkata

We are looking for a dedicated Front Office Receptionist to join our reputed medical clinic located in Behala Bakultala, Kolkata. This is a full-time position ideal for female candidates residing nearby.In this role, you will be the first point of contact for patients and visitors, providing a warm and professional welcome. Your key responsibilities will include managing the reception area, answering phone calls, scheduling appointments, and assisting with patient queries. You will also maintain patient records and ensure that all administrative tasks are processed smoothly.To excel in this position, you should possess excellent interpersonal and communication skills, with a keen eye for detail. You must be proficient in handling office equipment such as telephones and computers, as well as managing scheduling software. Being organized and able to multitask in a fast-paced environment is essential. A customer-oriented attitude and a strong commitment to patient care are crucial for this role.Candidates must have completed their 12th education and have 2 to 5 years of relevant experience as a receptionist, preferably in a medical setting. The work location is from the office, and daily attendance at the clinic is required. Working hours and other specific schedule details will be communicated during the interview. If you meet these qualifications and are looking to contribute to our clinics success, we encourage you to apply.

We are looking for a friendly and organized Front Desk Receptionist to join our team in Kolkata. The ideal candidate will be the first point of contact for visitors and will ensure smooth operations at the front desk.nnKey Responsibilities:nn- Greet Visitors: Welcome guests with a warm smile and assist them with their inquiries. n- Answer Phone Calls: Handle incoming calls promptly and direct them to the appropriate departments. n- Maintain Records: Keep accurate records of visitors, calls, and messages. This helps ensure effective communication.n- Manage Appointments: Schedule and confirm appointments to help maintain an organized workflow.n- Administrative Tasks: Perform general administrative duties such as filing and data entry to support the office staff.nnRequired Skills and Expectations:nnCandidates should have a minimum of 1 to 2 years of experience in a similar role. A 12th-grade education is required. We are looking for a female candidate who possesses excellent communication skills and a pleasant demeanor. Strong organizational abilities are essential, along with proficiency in handling multiple tasks efficiently. The ideal candidate should be comfortable working in a full-time office environment and capable of managing a busy front desk while maintaining a professional attitude. Time management is crucial, as well as the ability to work well under pressure.

We are looking for a Field Sales Executive to join our team . The role requires candidates who are skilled in building customer relationships, following up on leads, and maximizing sales opportunities. Identify prospects and develop sales strategies to drive business growth. The position offers an in-hand salary of 12,000 - 20,000 and prospects of growth.Key Responsibilities: Close sales through various methods like cold calling, presentations, and door-to-door visits. Build strong customer relationships and meet sales targets. Research and develop creative sales strategies to boost results. Report performance metrics and feedback to management regularly. Maintain and grow the client database effectively.Our products include:Compostable packaging products such as carry bags, garbage bags, grocery bags and other such in the bag line of products as well as compostable and biodegradable tableware and cutlery. There will be other products that shall be added to our product range which the executive should understand properly in order to recognize the target market for the same.Job Requirements:The minimum qualification for this role is 12th Pass and 6 months - 6+ years of experience. Familiarity with different sales techniques is a must. Applicants should also have good communication, negotiation, and interpersonal skills. Proficiency in computer use and the ability to utilize technology effectively are essential.The executive will be hired for the First 3 months on a trial basis to see their performance. The 3 month performance will depict the future as an employee or not.(INCENTIVE SHALL BE PAID ONLY UPON EXCEEDING REQUIRED TARGET SALES. SHALL BE DISCUSSED DURING INTERVIEW)

We are seeking a dedicated Banking Officer to join our team in Dum Dum, Kolkata. This full-time role is ideal for recent school graduates eager to start their career in banking.Key Responsibilities:1. Customer Service: Assist clients with their banking needs, providing accurate information and resolving queries to enhance customer satisfaction.2. Account Management: Help with the opening and closing of accounts, ensuring proper documentation and compliance with banking regulations.3. Transaction Processing: Handle transactions efficiently, including deposits, withdrawals, and money transfers, while maintaining accuracy in records.4. Compliance and Reporting: Adhere to banking policies and procedures, supporting audits and reporting to ensure compliance with regulations.Required Skills and Expectations:Candidates should possess a minimum educational qualification of a 12th pass. Previous experience is preferred but not essential; we welcome fresh graduates. Strong communication skills are vital to effectively interact with customers and colleagues. A good understanding of basic banking procedures will be beneficial. Attention to detail and the ability to handle transactions with accuracy are essential. Candidates should also demonstrate reliability, professionalism, and a readiness to learn in a fast-paced environment. Teamwork and adaptability are important traits for contributing positively to the workplace.

As a Food & Beverage Executive, you will play a vital role in ensuring an exceptional dining experience for guests. Your responsibilities will include:- Customer Service: Provide excellent service to guests by greeting them warmly, taking orders, and addressing any inquiries or concerns they may have.- Order Management: Accurately record and input food and beverage orders into the system to ensure timely and precise service.- Inventory Monitoring: Assist in monitoring the stock of food and beverage items to ensure availability and fresh supplies for daily operations.- Cleanliness and Presentation: Maintain a clean and organized environment in dining areas, ensuring tables are set properly and every aspect of the dining experience meets quality standards.- Team Collaboration: Work closely with kitchen and service teams to facilitate smooth operations and prompt service during busy periods.To thrive in this role, applicants should possess the following skills and attributes:- Strong Communication Skills: Must communicate effectively with guests and team members to facilitate a positive dining experience.- Attention to Detail: Ability to pay attention to specific requests from guests and ensure that orders are fulfilled accurately.- Team Player: Willingness to work cooperatively with others in a fast-paced environment.- Basic Understanding of Food and Beverage Service: Familiarity with food and beverage operations is a plus but not required; a passion for the hospitality industry is essential.This full-time position requires a commitment to delivering high-quality service in a work-from-office setting, and it is specifically open to female candidates.

*CUSTOMER SUPPORT EXECUTIVE**Location:* Kolkata*Interview Mode:* Walk-inEligibility:* GraduateSalary:**Fresher:* CTC: 18,000 Take Home: 13,000*Experienced:* CTC: 20,000 Take Home: 15,000Job Details:* Proper Day Shift Timing: 9:00 AM - 6:00 PM 6 Days Working Sunday Fixed OffRequirement:*Good communication skills and a customer-friendly attitude.*Interested candidates can share their updated CV on 9125776661 and confirm their availability for the walk-in interview.*

*CUSTOMER SUPPORT EXECUTIVE**Location:* Kolkata*Interview Mode:* Walk-in** Eligibility:* Graduate** Salary:**Fresher:* CTC: 18,000 Take Home: 13,000*Experienced:* CTC: 20,000 Take Home: 15,000** Job Details:* Proper Day Shift Timing: 9:00 AM - 6:00 PM 6 Days Working Sunday Fixed Off** Requirement:*Good communication skills and a customer-friendly attitude.*Interested candidates can share their updated CV on 9118020369 and confirm their availability for the walk-in interview.*

1. Front Desk ManagementWelcome and greet visitors, candidates, students, parents, clients and guests professionally.Maintain a neat, organized and professional reception area.Understand the purpose of visitors and direct them to the appropriate person or department.Maintain visitor entry and exit records.2. Telephone & CommunicationReceive and transfer incoming telephone calls.Handle basic enquiries and provide accurate information.Take messages and ensure timely communication to the concerned employee.Maintain professional communication with candidates, parents, clients and visitors.3. Candidate / Customer SupportReceive candidates and guide them to the appropriate counsellor or department.Provide basic information regarding courses, appointments and office procedures.Coordinate appointments and meetings.Maintain a courteous and helpful attitude while dealing with visitors.4. Administrative SupportMaintain reception registers, appointment records and related documents.Receive and distribute courier, letters and other documents.Support HR/Admin in routine office activities.Assist with photocopying, scanning, printing and basic documentation when required.Maintain records of office supplies required at the reception.

We are seeking a Customer Service Associate to join our team in Salt Lake, Kolkata. In this role, you will help customers by answering questions, resolving issues, and providing information about our products and services.Key Responsibilities:1. Assist Customers: Respond to customer inquiries via phone, email, or chat, ensuring clear and courteous communication.2. Resolve Issues: Handle customer complaints and concerns promptly, working toward effective solutions to enhance customer satisfaction.3. Product Knowledge: Maintain a deep understanding of our products and services so you can assist customers accurately and confidently.4. Document Interactions: Keep detailed records of customer interactions and transactions to help track issues and improve service quality.5. Team Collaboration: Work closely with team members and other departments to ensure a seamless customer experience and share feedback on processes.Required Skills and Expectations:Candidates should have passed the 12th grade with a strong desire to learn and grow in the customer service field. Freshers are welcome, and prior experience is not necessary. Excellent communication and interpersonal skills are essential to effectively engage with customers. A positive attitude, patience, and problem-solving abilities are crucial to succeed in this role. You should be comfortable working full time from the office and possess the ability to work under pressure while maintaining a friendly demeanor.

As a Customer Service Associate, you will play a vital role in enhancing our customers' experience. Your primary responsibilities will include:- Responding to Customer Inquiries: You will answer questions from customers via phone, email, or chat, providing clear and accurate information about our products and services.- Resolving Issues: When customers encounter problems, you will help identify solutions and provide guidance to ensure a positive outcome.- Processing Orders: You will assist customers with placing, modifying, or canceling orders, ensuring a seamless transaction process.- Maintaining Customer Records: Accurately entering and updating customer information in our systems will be essential to keep records current and accessible.- Collaborating with Team Members: Working closely with your colleagues, you will share customer feedback and insights to help improve services and products.To succeed in this role, you should possess strong communication skills to effectively engage with customers and colleagues. A positive attitude and the ability to manage multiple tasks at once are critical. You should also be detail-oriented, ensuring accurate record-keeping and order processing. Experience in customer service, whether in person or over the phone, will help you excel in this position. A minimum of a 12th-grade education is required, and prior experience in a similar role between 1 to 4 years is desirable. Being punctual and reliable is expected, along with the willingness to work a full-time schedule from our Salt Lake office.

As a Branch Relationships Executive, you will play a key role in building and maintaining relationships with our clients and partners. This position requires strong communication skills and a positive attitude as you represent the branch. Key Responsibilities:- Client Interaction: Engage with clients to understand their needs and provide appropriate solutions, ensuring a high level of customer satisfaction.- Relationship Management: Build and nurture long-term relationships with clients, acting as their primary point of contact at the branch.- Problem Solving: Address and resolve any issues that clients may encounter, ensuring prompt and effective solutions to enhance their experience with our services.- Reporting: Maintain accurate records of client interactions and feedback, allowing the branch to track performance and identify areas for improvement.- Collaboration: Work closely with other team members and departments to ensure a seamless experience for clients and to achieve branch goals collectively.Required Skills and Expectations:- Excellent communication skills, both verbal and written, are essential for effectively engaging with clients and team members.- A proactive and positive attitude towards problem-solving, with a willingness to learn and adapt in a fast-paced environment.- Strong organizational skills to manage multiple client accounts and tasks efficiently.- Basic proficiency in computer applications and a willingness to learn new technologies.- A high school diploma (12th pass) is required; freshers are welcome to apply, as training will be provided.

As a CRM Executive, you will play a crucial role in enhancing customer relationships and ensuring high levels of satisfaction. Key Responsibilities:- Customer Interaction: Engage with customers through various communication channels to address inquiries and resolve issues, ensuring a positive experience for every client.- Data Management: Maintain up-to-date customer databases, ensuring all information is accurate and complete, which helps in better understanding customer needs and preferences.- Reporting Analysis: Analyze CRM data and prepare reports to identify trends and opportunities, assisting in decision-making to improve customer retention and acquisition strategies.- Collaboration with Teams: Work closely with sales and marketing teams to align strategies that enhance the customer experience and drive business growth.- Feedback Collection: Gather and document customer feedback to inform product and service improvements, ensuring the company meets customer expectations.Required skills include:- Communication Skills: Excellent verbal and written communication skills are essential to effectively interact with customers and team members.- Analytical Skills: Strong analytical abilities to interpret data and generate insights that drive improvements in customer relationship management.- Technical Proficiency: Familiarity with CRM software and MS Office applications is required to manage customer information and create reports.- Problem-Solving Skills: Ability to address and resolve customer issues promptly and effectively, demonstrating a commitment to customer satisfaction.- Team Collaboration: A strong team player who can collaborate effectively with others to achieve common goals while maintaining an independent work ethic. Candidates should have 2 to 8 years of relevant experience and a demonstrable ability to handle challenging situations with a positive attitude.

We are looking for a dedicated Cafe Incharge to manage our cafe operations in New Town. This role is perfect for someone who enjoys working in a fast-paced environment and has a passion for customer service.Key Responsibilities:- Oversee Daily Operations: Manage the daily functions of the cafe, ensuring everything runs smoothly and efficiently.- Customer Service: Greet customers warmly, take their orders accurately, and respond to any inquiries or issues they may have.- Staff Management: Coordinate with staff members, assign tasks, and ensure everyone is working well as a team to provide excellent service.- Inventory Control: Monitor stock levels, place orders for food and supplies, and ensure that the cafe is well-stocked at all times.- Health and Safety Standards: Ensure that the cafe complies with health and safety regulations, maintaining cleanliness and sanitation in all areas.- Cash Handling: Manage the cash register, process payments, and maintain accurate financial records of daily transactions.Required Skills and Expectations:Candidates should have a minimum education level of 10th pass and preferably some experience in a customer service role, though it is not mandatory. You should possess excellent communication skills and have a friendly demeanor. Organizational skills are essential to manage multiple tasks effectively. A basic understanding of food safety and hygiene practices is important. Additionally, being a team player with a positive attitude will help foster a productive work environment. Flexibility in working hours is also expected, as the cafe may require varying shifts.

As the Sales Head, you will play a vital role in driving the sales strategy and leading the team to achieve revenue targets. This position requires strong leadership and effective communication skills to ensure team members are motivated and aligned with the company's sales goals. Key Responsibilities:- Develop Sales Strategies: Create and implement effective sales strategies that align with the company's objectives to increase market share and revenue.- Lead the Sales Team: Oversee and inspire the sales team, providing guidance and support to help them reach their individual and collective targets.- Monitor Sales Performance: Analyze sales data and reports to assess performance against targets, identifying areas for improvement and implementing necessary changes.- Build Client Relationships: Establish and maintain strong relationships with key clients and stakeholders to foster loyalty and repeat business.- Conduct Training and Development: Organize training sessions and workshops to enhance the skills and capabilities of the sales team, ensuring they are equipped to succeed.Required skills and expectations include:- Educational Background: A degree in B.A, B.B.A, B.Com, or a professional qualification, providing a solid foundation for sales knowledge.- Experience: 1 year of relevant experience in sales, demonstrating a successful track record of achieving sales targets.- Leadership Qualities: Strong leadership and motivational skills to guide the team effectively and drive performance.- Communication Skills: Excellent verbal and written communication abilities, enabling effective interaction with team members and clients.- Problem-Solving Skills: Ability to identify and resolve issues quickly, adapting strategies as necessary to achieve sales goals. This role is crucial for the growth of the organization, and your contribution will help in shaping a successful sales culture.

URGENT HIRING: SALES MANAGER (KOLKATA)Shriram Life Insurance is urgently seeking a dynamic and results-oriented professional to join our team as a Sales Manager for our Kolkata location.Key Responsibilities:* Lead and manage a team of sales professionals.* Achieve and exceed sales targets for life insurance products.* Develop and implement strategic sales plans.* Provide training and mentorship to the sales team.* Build and maintain strong relationships with clients and partners.Requirements:* Proven experience in sales management, preferably in the life insurance industry.* Strong leadership and team management skills.* Excellent communication and interpersonal abilities.* Result-oriented mindset with a track record of achieving targets.* Bachelor's degree is preferred.Contact Information:For any inquiries, please contact us at 9477223934.

Looking for a Female Customer Support Exc. for Payment Collection Follow -UP Calls. Candidates must know how to speak in Hindi and Basic Computer Knowledge required

CUSTOMER SUPPORT EXECUTIVELocation:KolkataInterview Mode: Walk-inEligibility: GraduateSalary:Fresher: CTC: 18,000 Take Home: 13,000Experienced: CTC: 20,000 Take Home: 15,000Job Details: Proper Day Shift Timing: 9:00 AM - 6:00 PM 6 Days Working Sunday Fixed OffRequirement:Good communication skills and a customer-friendly attitude.Interested candidates can share their updated CV on 9118020369 and confirm their availability for the walk-in interview.

Join our team as an Airlines Executive in Kolkata, where you will play a vital role in ensuring smooth airline operations and excellent customer service.nnIn this position, you will engage with customers, assisting them with inquiries and bookings. You will also coordinate with various airline departments to facilitate seamless travel experiences.nnKey Responsibilities:nn- Customer Interaction: Provide assistance to customers regarding flight bookings, cancellations, and inquiries, ensuring a high level of service and satisfaction.n n- Coordination: Work with different airline departments to manage flight schedules and resolve any issues that may arise, ensuring efficient operations.nn- Administrative Tasks: Maintain and update customer records and reports to help streamline service processes and improve customer experiences.nn- Information Dissemination: Educate customers about airline policies, travel procedures, and special offers, promoting awareness and understanding.nnRequired Skills and Expectations:nnCandidates should have completed at least the 10th grade and possess strong communication skills. Being able to work well in a team and adapt to fast-paced environments is essential. You should demonstrate a willingness to learn and develop new skills related to airline operations. Attention to detail and a customer-oriented mindset are crucial in delivering outstanding service. Previous experience is not necessary, making this an excellent opportunity for recent graduates or individuals seeking to start their careers in the airline industry.