Hiring For Customer Relationship Officer

Job Description

We are looking for a Customer Relationship Officer to manage customer relationships, understand their needs, resolve queries, and support sales and business growth. The ideal candidate should have excellent communication, follow-up, and customer-handling skills.

Main Responsibilities & Tasks

Handle customer queries, requests, and complaints professionally.

Build and maintain strong relationships with existing customers.

Follow up with customers and ensure timely resolution of issues.

Identify customer needs and recommend suitable products/services.

Generate leads and support sales and business development activities.

Promote cross-selling and upselling opportunities.

Maintain accurate customer records and update CRM systems.

Achieve assigned customer service and sales targets.

Coordinate with internal teams to resolve customer issues.

Ensure high customer satisfaction and retention.

• Experience

  2 - 5 Years

• No. of Openings

  6

• Education

  12th Pass

• Role

  Customer Relationship Officer

• Industry Type

  IT-Hardware & Networking

• Gender

  [ Male / Female ]

• Age Limit

  20 - 35 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Travel Allowance (TA), Petrol Allowance

• Face Interview Location

  First Floor, Plot No : 1491,Balianta Canal Road, Hansapal, Bhubaneswar, Odisha - 752101