Customer Relationship Job Vacancies in Navi Mumbai

We are seeking a dedicated Relationship Manager to join our team in Navi Mumbai. The ideal candidate will have 1 to 4 years of experience in managing client relationships and will play a crucial role in fostering long-lasting relationships with our clients.**Key Responsibilities:**- **Client Interaction:** Engage with clients regularly to understand their needs and provide tailored solutions, ensuring high satisfaction levels.- **Account Management:** Oversee client accounts and maintain updated records, ensuring all client information is accurate and current.- **Problem Resolution:** Address and resolve any issues or concerns raised by clients promptly, reinforcing trust and reliability.- **Sales Support:** Assist in upselling and cross-selling additional services to existing clients, enhancing their experience and increasing revenue.- **Market Research:** Stay informed about market trends and competitor activities to provide valuable insights to clients and the company.**Required Skills and Expectations:**The ideal candidate should possess excellent communication skills, both verbal and written, to effectively interact with clients. Strong interpersonal skills are essential for building rapport and managing relationships. Candidates should be proactive, demonstrating a problem-solving attitude when facing challenges. A Bachelor's degree in Business or a related field is preferred but not mandatory. Familiarity with CRM software will be beneficial. Additionally, a basic understanding of sales principles and market dynamics is important. The ability to work collaboratively in a team environment while also being self-motivated is highly valued.

We are looking for a dedicated Customer Care Associate to join our team in Turbhe Midc. In this role, you will be the main point of contact for our customers, helping them with inquiries and ensuring they have a positive experience with our services.**Key Responsibilities:**- **Responding to Customer Queries:** Address customer questions via phone, email, or chat, providing clear and accurate information to resolve issues efficiently.- **Managing Customer Accounts:** Assist customers with account-related inquiries, such as updates, changes, and troubleshooting, ensuring their accounts are managed effectively.- **Providing Product Information:** Educate customers about our products and services, helping them make informed decisions and enhancing their overall experience.- **Handling Complaints:** Listen to customer concerns, empathize with their situations, and work towards finding satisfactory solutions to any issues they may face.- **Maintaining Records:** Keep accurate and detailed records of customer interactions and feedback, contributing to database updates for better service delivery.**Required Skills and Expectations:**- Strong communication skills are essential for interacting effectively with customers and colleagues.- A proactive attitude and willingness to help are important to ensure customer satisfaction.- Basic computer skills are necessary to navigate systems and record information accurately.- Problem-solving abilities will help in addressing customer concerns swiftly.- A team player mindset is valued as you will collaborate with colleagues to enhance customer service.Candidates with 0 to 3 years of experience are welcome to apply. This is a full-time position based in the office.

Home loan sales, coustomer follow up, coustomer Relationships, builder Relationships, Agent Relationships

We are looking for a dedicated Customer Care Executive to join our team in Juinagar. As a key member of our customer service department, you will be responsible for ensuring a positive experience for our customers. Key Responsibilities:- **Handle Customer Inquiries:** Respond to customer questions via phone, email, or chat to provide accurate information and assistance.- **Resolve Issues:** Address and resolve customer complaints or issues in a timely manner, ensuring customer satisfaction.- **Maintain Records:** Keep detailed records of customer interactions and transactions to improve service and track patterns.- **Follow Up:** Proactively follow up with customers to ensure their concerns are addressed and they are satisfied with the solutions provided.- **Provide Feedback:** Share customer feedback with the team to help improve products and services and enhance customer experience.Required Skills and Expectations:Candidates should have a high school diploma (10th pass). Excellent communication skills, both verbal and written, are essential for effectively interacting with customers. Problem-solving skills are important to swiftly resolve customer issues. Candidates should be comfortable working in a team environment and be able to adapt to changing situations. A friendly and patient attitude is crucial for handling customer inquiries and complaints. Prior experience in customer service is beneficial but not required, making this a great opportunity for those starting their careers or looking to gain experience.

We are looking for a proactive and detail oriented Customer Executive Support to assist in freight forwarding operations, logistics. The roles involves shipment coordination, documentation support, Client communication and maintaining operational records to ensure smooth execution of export processes.

Qualification: Minimum HSC Pass / Graduate (Freshers can apply)Experience: Freshers welcomeCommunication: Average to Good English communication (Local languages preferred; South Indian languages added advantage)Shift: Day Rotational ShiftWeek Off: Rotation

We are looking for a Customer Service Associate to join our team and help provide excellent service to our customers. This position is perfect for individuals who are eager to start their careers in customer support.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle calls, emails, and chats from customers, addressing their questions and concerns in a friendly manner.- **Resolve Issues:** Identify problems customers face and offer appropriate solutions, ensuring they have a positive experience.- **Maintain Records:** Keep accurate records of customer interactions and follow up on unresolved issues to ensure they are addressed.- **Provide Product Information:** Share details about our products and services, assisting customers in making informed decisions.- **Collaborate with Team:** Work closely with team members and other departments to ensure customer satisfaction and efficiency in service delivery.**Required Skills and Expectations:**- A high school diploma is essential; candidates should be at least 12th pass.- Excellent communication skills, both written and verbal, are a must, as you will interact with customers regularly.- Basic computer skills are necessary since you will be using various software and tools for customer support.- Patience and empathy are required when dealing with customer concerns to ensure thoughtful and understanding responses.- A positive attitude and strong willingness to learn will help you excel in this role and contribute to the team effectively.

*Job Title: Customer Service Executive (Blended Process)**Company: Sutherland Global Services**Location: Liberty Tower, Airoli, Navi Mumbai**Shift: Night Shifts (US Shifts)**Experience: 1-3 years in International BPO (Customer Service or Sales B2C)**Job Description:*We're looking for talented Customer Service Executives to join our team! As a key member of our blended process, you'll handle 50% voice and 50% chat interactions, providing top-notch service to our US-based customers.*Responsibilities:*- Respond to inbound calls and chats from customers- Resolve customer queries and concerns in a professional and empathetic manner- Upsell and cross-sell products/services to meet sales targets- Meet customer service metrics, such as First Call Resolution (FCR) and Customer Satisfaction (CSAT)- Collaborate with team members to resolve complex issues- Maintain accurate records of customer interactions*Requirements:*- 1-3 years of experience in international BPO (customer service or sales B2C)- Excellent communication and customer service skills- Proficient in MS Office, especially Excel- Ability to work in night shifts (US shifts)- Fluency in English (neutral accent preferred)*What We Offer:*- Competitive salary (18k-23k in-hand)- Opportunities for growth and career advancement- Training and development programs- Collaborative and dynamic work environment*Ideal Candidate:*- Customer-centric with a passion for sales- Proactive and result-driven- Ability to multitask and work in a fast-paced environment- Positive attitude and willingness to learn*Apply Now:*If you're a motivated and customer-focused individual looking for a challenging role, apply today! Contact HR Pournima: 9820190498 .#Sutherland #Hiring #CustomerService #BPOJobs #Sales #JobOpportunity #AiroliJobs #NightShift

WE ARE LOOKING FOR RECEPTIONIST-CUM-OFFICE ASSISTANTS WITH GOOD COMMUNICATION SKILLS IN ENGLISH AND LOCAL LANGUAGES, FOR OUR MARKETING OFFICE AT: NEAR AIROLI SPORTS CLUB, AIROLI, NAVI MUMBAI. GENUINELY INTERESTED AND EXPERIENCED CANDIDATES MAY WRITE OR CONTACT US AT: ELINJERIL@GMAIL.COM / 8097101101 PRIYA G.

We are seeking a motivated Field Sales Executive to join our team in Navi Mumbai. This role is ideal for candidates with 0 to 2 years of experience and a diploma. As a Field Sales Executive, you will play a crucial role in driving sales and building customer relationships.**Key Responsibilities:**- **Identify and Reach Out to Potential Clients:** Actively seek new business opportunities by identifying potential clients and reaching out to them through calls and visits, helping to expand our customer base.- **Present Products and Services:** Effectively communicate and demonstrate our products and services to prospective clients, showcasing their features and benefits to encourage sales.- **Build and Maintain Client Relationships:** Develop strong relationships with existing clients by following up on their needs and providing excellent customer service, ensuring they feel valued and understood.- **Achieve Sales Targets:** Work towards meeting or exceeding set sales targets by planning and organizing sales activities efficiently, contributing to the companys overall growth.- **Compile Sales Reports:** Regularly prepare and present sales reports to management, outlining achieved results and future strategies, aiding in informed decision-making.**Required Skills and Expectations:**- Excellent communication and interpersonal skills are essential for engaging with clients and effectively presenting products.- A strong understanding of sales principles and customer service practices is expected to foster positive customer experiences.- The ability to work independently in the field while managing time effectively and staying organized is crucial for success in this role.- A proactive attitude and a willingness to learn will help you thrive and grow with the company. Candidates should be male and willing to work full-time at our office location.

Job description:Position: Office Peon ( only for male Candidate & Near by Mahape Location, Ghansoli )Department: AdministrationWork Timing: 9:30 AM to 7.30 PMLocation: Mahape MIDC Circle, Akshar ComputerEducation : 10th & 12th PassNotice Period: Immediate joiner /15day'sRole Summary:The Office Peon will be responsible for maintaining cleanliness, assisting staff with routine tasks, helping in office operations, and ensuring smooth day-to-day functioning of the workplace.Key Responsibilities:1. Office Maintenance & CleanlinessMaintain cleanliness of the office, including workstations, cabins, meeting rooms, reception, and common areas.Ensure dusting, sweeping, and mopping are done regularly.Clean pantry, washrooms, and ensure hygiene standards are maintained.2. Administrative SupportServe tea, coffee, and water to staff and visitors as required.Assist in photocopying, scanning, and filing documents.Help in preparing meeting rooms before any scheduled meetings.3. Courier & Delivery ManagementHandle incoming and outgoing couriers/parcels.Drop documents or materials to clients/vendors when required.4. Pantry ManagementEnsure pantry items (tea, coffee, milk, snacks, water bottles, etc.) are stocked.Maintain utensils and ensure cleanliness of pantry equipment.5. Office AssistanceSupport HR/Administration with small tasks (arranging chairs, setting up materials, etc.).Assist new joiners with workstation setup (basic arrangements).6. Other DutiesManage outdoor work such as bank visits, depositing cheques, or collecting materials when required.Ensure proper locking and switching off lights, AC, and appliances at the end of the day.Perform any other task assigned by management.Skills & Requirements:Minimum 13 years of experience as an office peon/office boy.Basic reading and writing ability.Responsible, punctual, and trustworthy.Ability to handle multiple tasks.Good behavior and communication with staff and visitors.Looking for job can Apply on hr@creatiftechnologies.com/ or share resume on 9082822972Job Type: Full-timeBenefits:Paid sick time

WE ARE DOING SUPPLY AND INSTALLATION OF ELECTRIFICATION JOB ,OFFICE ASSISTANCE ON ELECTRICAL CONSTRUCTION COMPANY ,BILL ENTRY AND MAINTAINING OF ACCOUNTS AND ADMINISTRATION ,COORDINATION WITH CLIENTS

Good Communication skills. Complete responsibility of running the team and infra at the branch of Panvel.On weekends, handle clients himself.Personally handle difficult customers.Get the collection done wherever the payments are stuck.Ensure that the coordination between marketing, sales, legal, and collection is smooth. Pull into the organization the best sales talent available in the market.Motivate the team to ensure that the sales targets are met.Responsible for the branch revenue. Ensure the team performs as per the targets and the branch is growing and profitable.

Hi,Greetings from Ask Talent Services - The Shahani Group!We are hiring for Sales Executives for one of our client company which is an RBI-registered Non-Banking Financial Company (NBFC) focused on Auto-rickshaw & Taxi Financing, Vehicle Hypothecation Loans, and Small Business Loans. We are committed to empowering individuals and small entrepreneurs across Mumbai & Navi Mumbai with fast, affordable, and hassle-free credit solutions. With a customer-first approach and quick disbursal process, we support financial growth and mobility for our clients.Job Description : Loan Sales ExecutiveRole OverviewWe are looking for motivated and customer-focused Sales Executives to expand our loan portfolio and promote financial products through direct sales and field marketing activities.Key ResponsibilitiesAcquire new customers for loans and financial services.Conduct regular field visits to generate leads.Promote Personal Loans, Business Loans, and Commercial Vehicle Loans.Build strong customer relationships and achieve sales targets.Qualifications & SkillsMinimum 12th pass or Graduate.Strong communication and customer-handling skills.Basic knowledge of MS office and mobile apps.ExperienceMinimum 2 years in sales/marketing (NBFC/Bank/Finance Company preferred).Salary & BenefitsFixed Salary up to 25k + Attractive Incentives (performance-based).Reporting ToBranch Officer / Team LeaderWorking HoursMonday to Saturday, 10:00 AM 6:00 PMKPILoan disbursement numbers.New customer acquisition.Sales target achievement.Job LocationMumbai & Navi MumbaiFor more details call or whatsapp on 9925236619 or mail on rajesh.patel@shahanigroup.comRefer your friends & Colleagues.

Responsibilities of the candidate include: * preparing online Rent Agreement Registration and other legal documentation work like sale deed, power of attorney, partnership deed, affidavits, Gift deed, will deed, etc. answering the calls, Interacts with clients, visitors, and vendors with good communication skills,Handicap person first preference, Office time 9.30am to 6.30pm

A VRM (Virtual Relationship Manager) channel in insurance is a remote sales and service channel that uses phone and digital platforms to sell insurance products and manage customer relationships. A job description for this role involves tasks like contacting prospects, selling products, building client relationships remotely, providing customer service, and meeting sales targets through virtual interactions like telecalling. Key responsibilitiesSales and lead management: Reaching out to new and existing customers to present products, generate leads, and close deals over the phone.Customer relationship management: Building and maintaining relationships with customers through regular virtual interaction, addressing questions, and providing solutions.Customer service: Providing end-to-end service, including handling queries, managing policy details, and assisting with renewals and claims.Performance and compliance: Meeting sales quotas, achieving Key Performance Indicators (KPIs), and adhering to security protocols and quality standards.

Job Description:- Good communication skills in Hindi and English- Good Thought process and Sales skills- Experience in outbound sales processes preferred- Knowledge of insurance or sales is an added advantage- Graduation is mandatory - Experience: 0-2 years

Job Title: VRM Executive - Inside SalesJob Description:As a VRM (Virtual Relationship Manager) Executive for Inside Sales at Axis Bank, you will be responsible for driving sales growth and enhancing customer relationships through virtual interactions. Your primary duties will include:- Engaging with potential and existing customers via phone, email, and online platforms to promote banking products and services.- Understanding customer needs and providing tailored solutions to meet their financial goals.- Following up on leads generated from marketing campaigns and converting them into sales.- Maintaining accurate records of customer interactions and sales activities in the CRM system.- Collaborating with cross-functional teams to ensure a seamless customer experience.- Achieving monthly sales targets and contributing to the banks overall performance.Key Skills:- Excellent communication and interpersonal skills.- Strong sales acumen and the ability to build rapport with customers.- Proficiency in using digital tools and CRM software.- Ability to work independently and as part of a team.Qualifications:- Bachelors degree.- Prior experience in sales or customer service, preferably in the banking sector.This role is pivotal in fostering strong customer relationships, driving revenue, and ensuring high customer satisfaction.

Good Communication skills. Complete responsibility of running the team and infra at the branch of Panvel.On weekends, handle clients himself.Personally handle difficult customers.Get the collection done wherever the payments are stuck.Ensure that the coordination between marketing, sales, legal, and collection is smooth. Pull into the organization the best sales talent available in the market.Motivate the team to ensure that the sales targets are met.Responsible for the branch revenue. Ensure the team performs as per the targets and the branch is growing and profitable.

Complete responsibility of running the team and infra at the branch of Panvel. On weekends, handle clients himself. Personally handle difficult customers. Ensure that the coordination between marketing, sales, legal, and collection is smooth.Pull into the organization the best sales talent available in the market. Motivate the team to ensure that the sales targets are met. Responsible for the branch revenue. Ensure the team performs as per the targets and the branch is growing and profitable.

Complete responsibility of running the team and infra at the branch of Panvel. On weekends, handle clients himself. Personally handle difficult customers. Ensure that the coordination between marketing, sales, legal, and collection is smooth. Pull into the organization the best sales talent available in the market. Motivate the team to ensure that the sales targets are met.Responsible for the branch revenue. Ensure the team performs as per the targets and the branch is growing and profitable.

Hiring for 50 Customer Service Jobs in Kolhapur, Maharashtra, for Freshers,Required Educational Qualification is : Higher Secondary, Other Bachelor Degree with Good knowledge in Customer Relationship,Customer Care,Customer Support,Customer Management etc.