Customer Relationship Job Vacancies in Jaipur

We are looking for a motivated Field Sales Executive to join our team in Jaipur. You will play a crucial role in driving sales by connecting directly with customers in the field. **Key Responsibilities:**- **Customer Interaction:** Engage with potential customers to understand their needs and promote our products. This involves building trust and establishing a good rapport.- **Sales Target Achievement:** Work towards meeting and exceeding sales targets set by the management. You will have specific goals to reach, helping to drive the company's growth.- **Market Research:** Gather information about market trends and customer preferences. This knowledge will help us adjust our strategies and improve our offerings.- **Sales Presentations:** Conduct presentations to showcase products and services. You will need to effectively communicate features and benefits to persuade customers.- **Reporting Activities:** Maintain records of interactions and sales activities. Regularly report these insights to your manager to help in strategy formulation.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication is essential for convincing customers and building relationships. You should be comfortable talking to different people.- **Self-Motivated:** Ability to work independently with minimal supervision. You should take the initiative to meet your sales goals.- **Adaptability:** Be willing to learn about our products and the sales process quickly. A flexible mindset is important for adjusting to changing market conditions.- **Team Player:** Collaborate effectively with other team members. While you will be working independently, teamwork is vital for overall success. Ideal candidates will have a positive attitude and a desire to grow in a sales career. Experience is not required, so this opportunity is perfect for those starting their journey in field sales.

We are looking for a dedicated Customer Support Representative to join our team in Jaipur. This full-time position involves helping customers with their inquiries and ensuring they have a positive experience with our services.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle customer questions via phone, email, or chat promptly and professionally, providing accurate information and assistance.- **Resolve Issues:** Identify customer problems and work towards effective solutions, ensuring that issues are addressed in a timely manner.- **Maintain Customer Records:** Keep detailed and accurate logs of customer interactions and transactions for future reference and quality assurance.- **Provide Feedback:** Share insights and trends from customer interactions with the team to help improve products and services.- **Collaborate with Team Members:** Work closely with other departments to ensure customer needs are met and to share any relevant customer feedback.**Required Skills and Expectations:**Candidates should have 1 to 2 years of experience in a customer service role, demonstrating strong communication skills both verbally and in writing. A patient and friendly demeanor is essential, along with the ability to remain calm under pressure. Familiarity with customer service software and basic computer skills is expected. The ideal candidate should be a team player, willing to collaborate and support colleagues, while also being proactive in addressing customer needs. Additionally, a positive attitude and eagerness to learn new things will contribute to your success in this role.

As a Customer Relationship Executive in Jaipur, you will play a vital role in managing customer interactions and ensuring a positive experience. Your responsibilities will include:- **Manage Customer Queries:** Address customer questions and concerns effectively, providing timely and accurate information to enhance satisfaction.- **Build Strong Relationships:** Develop rapport with customers by understanding their needs and preferences, fostering long-term loyalty to the company.- **Follow Up on Leads:** Contact potential customers to follow up on inquiries, ensuring they have all the information needed to make informed decisions.- **Maintain Customer Records:** Keep organized records of customer interactions and transactions in the database for effective follow-up and relationship management.- **Collaborate with Teams:** Work closely with sales and support teams to resolve customer issues and promote new products or services.To excel in this role, you should have the following skills and expectations:- **Communication Skills:** Strong verbal and written communication abilities to interact with customers clearly and professionally.- **Problem-Solving Skills:** Capability to address customer concerns promptly and effectively, turning challenges into opportunities for improvement.- **Interpersonal Skills:** A friendly and approachable demeanor to create a welcoming environment for customers.- **Time Management:** Ability to manage multiple tasks efficiently while maintaining attention to detail.- **Technical Proficiency:** Basic knowledge of computer applications and customer relationship management (CRM) software is preferred.We seek a committed and enthusiastic individual with 1-2 years of experience, who has completed their 12th grade education.

As a Customer Service Associate, you will play a crucial role in ensuring a positive experience for our customers. Your responsibilities will include:- **Responding to Customer Inquiries**: You will handle calls, emails, and messages from customers, answering their questions and providing accurate information about products and services.- **Resolving Complaints**: You will address and resolve customer complaints in a professional manner, ensuring that their issues are handled swiftly and effectively.- **Providing Product Support**: You will assist customers in understanding product features and usage, helping them make the most of their purchases.- **Maintaining Records**: You will document customer interactions and feedback in our database, ensuring that all information is accurate and up-to-date for future reference.- **Collaborating with Team Members**: You will work closely with colleagues and management to improve service processes and share ideas for enhancing customer satisfaction.Candidates should possess the following skills and expectations:- **Strong Communication Skills**: You should be able to communicate clearly and effectively, both in writing and verbally, to engage with customers.- **Problem-Solving Abilities**: You should be able to think critically and find solutions to customer issues efficiently.- **Attention to Detail**: You must pay attention to details in customer inquiries and ensure accurate information is provided.- **A Positive Attitude**: A friendly and empathetic approach is essential for creating a welcoming environment for customers.- **Basic Computer Skills**: Familiarity with office software and basic computer operations is required for managing customer information. Ideal candidates will have at least one year of experience in customer service, along with a minimum education of a 12th-grade pass.

We are looking for a motivated and results-driven Field Sales Executive to join our team in Jaipur. In this role, you will be responsible for promoting and selling our products directly to customers in the field. **Key Responsibilities:**- **Customer Engagement:** Actively reach out to potential customers and establish a rapport to understand their needs and preferences.- **Product Demonstration:** Showcase our products effectively, highlighting their benefits and features to potential buyers.- **Sales Target Achievement:** Meet and exceed monthly sales targets by implementing effective sales strategies and closing deals successfully.- **Market Research:** Conduct regular market analysis to identify new opportunities for growth and stay ahead of competitors.- **Reporting:** Maintain accurate records of sales activities, customer interactions, and feedback to track progress and inform future strategies.- **Collaboration:** Work closely with team members and other departments to ensure a seamless sales process and customer satisfaction.**Required Skills and Expectations:**Candidates should have a minimum of 2 to 5 years of sales experience, specifically in a field sales role. Strong communication and interpersonal skills are essential for building relationships with customers. You should be self-motivated, organized, and able to manage your time effectively. A proven ability to meet sales targets and a willingness to adapt to changing market conditions are also important. Proficiency in using sales software and tools will be an advantage. As the role is field-based, a valid drivers license is required.

Experience: 1-5 Years (BPO/Banking/NBFC/Fintech)Strong communication & customer handling skillsInbound call handling & query resolutionBasic computer knowledge requiredSalary :- UP To 6 LPAContact :- 9329188852

As a Field Sales Executive, you will play a vital role in promoting and selling our products directly to customers. Your main responsibilities will include:- **Identifying Potential Customers**: Research and find new business opportunities in designated areas to expand our customer base.- **Conducting Sales Presentations**: Meet with clients in person to showcase our products, demonstrating their features and benefits to persuade them to make a purchase.- **Building Relationships**: Establish and maintain strong relationships with existing clients while actively seeking new clients, ensuring customer satisfaction and loyalty.- **Achieving Sales Targets**: Work towards individual sales targets set by management, tracking your progress and outcomes to contribute to the overall success of the company.- **Providing Feedback**: Gather insights from customers about their needs and preferences, relaying this information back to the marketing and product development teams to help improve offerings.To excel in this role, you should possess the following skills and expectations:- **Communication Skills**: Strong verbal skills are essential for engaging customers and clearly conveying product information.- **Self-Motivation**: Ability to work independently and stay driven to meet sales goals, even without constant supervision.- **Analytical Skills**: Ability to assess market conditions and customer needs to identify sales opportunities effectively.- **Team Player**: While you will work independently, collaborating with colleagues to share insights and strategies is also essential.- **Basic Technical Knowledge**: Familiarity with ITI concepts is required, as it will aid in understanding the products you will be selling. Your proactive approach and dedication will help you thrive in this dynamic sales environment.

As a Field Sales Executive, you will be responsible for driving sales in your assigned area and building strong customer relationships. The role requires a proactive approach to identify and capitalize on sales opportunities. **Key Responsibilities:**- **Identify Potential Customers:** Research and locate potential customers in your area to expand the client base and enhance sales opportunities.- **Conduct Sales Presentations:** Present products or services to customers effectively, highlighting their benefits and addressing any concerns to motivate them to make a purchase.- **Negotiate and Close Sales:** Engage with customers to discuss offers, negotiate terms, and close sales, ensuring a good understanding of their needs is met.- **Maintain Customer Relationships:** Follow up with existing customers to build rapport, encourage repeat business, and gather feedback for future improvements.- **Report Sales Activities:** Keep accurate records of sales activities and customer interactions to track performance and inform management of progress.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication skills are essential for effective interactions with customers and team members.- **Sales Experience:** A minimum of 1 year in a sales role is preferred, demonstrating your ability to meet sales targets.- **Self-Motivation:** The ability to work independently and stay motivated in a field sales environment is crucial.- **Basic Education:** A minimum education level of 10th pass is required, providing a foundation for understanding sales processes.- **Time Management:** Strong organizational skills to manage multiple customer appointments and sales activities efficiently. We are looking for a dedicated male candidate who is passionate about sales and eager to succeed in a full-time role.

Find and contact potential customersPresent and explain productsNegotiate prices and close dealsMaintain customer relationshipsMeet monthly/quarterly sales targetsPrepare sales reportsKey skills: Communication, negotiation, confidence, and target focus.

Assist customers in selecting products and provide excellent in-store service. Handle stock shelves, and maintain a clean retail space. Monitor sales trends and report customer feedback.

- Greet and welcome guests: As a front office receptionist, you will be responsible for warmly welcoming and greeting all visitors to the office, creating a positive first impression.- Answer and direct phone calls: You will be required to manage incoming calls and direct them to the appropriate department or individual, ensuring smooth communication flow.- Manage appointments and inquiries: Handling appointments, scheduling meetings, and responding to inquiries from clients or visitors in a timely and professional manner.- Maintain reception area: Keeping the reception area clean and organized, ensuring a neat and professional environment for all visitors and staff.- Assist with administrative tasks: Providing support to the administrative team with tasks such as data entry, filing, and basic office management duties.Required Skills and Expectations:- Excellent communication skills: A front office receptionist should have strong verbal and written communication skills to interact effectively with visitors and colleagues.- Proficient in MS Office: Basic knowledge of Microsoft Office suite (Word, Excel, Outlook) to manage appointments, emails, and other administrative tasks.- Organizational skills: Ability to multi-task, prioritize tasks, and maintain a well-organized workspace to handle various responsibilities efficiently.- Professional demeanor: Demonstrating a professional and friendly attitude, as the front office receptionist serves as the face of the company to all visitors. - Previous experience: Ideally, 1-3 years of experience working in a similar role, with a Bachelor's degree in Commerce to handle the responsibilities effectively.

- Prospect and qualify new leads through various channels such as cold calling, networking, and social mediaEnsure a steady pipeline of potential clients by actively seeking out new business opportunities- Build and maintain strong relationships with existing clients, providing exceptional customer service and addressing any concerns or issues promptlyEnsure client satisfaction by understanding their needs and recommending suitable products or services- Meet and exceed sales targets by consistently closing deals and achieving sales quotasUse persuasive techniques to overcome objections and negotiate terms with clients to secure sales- Keep accurate records of sales activity and update CRM system with all relevant information to track progress and report on performanceAnalyze market trends and competitor activity to identify opportunities for growth and adapt sales strategies accordinglyRequired Skills and Expectations:- Strong communication and interpersonal skills to effectively engage with clients and build relationships- Proven track record of meeting or exceeding sales targets and driving revenue growth- Ability to work independently and as part of a team in a fast-paced environment- Excellent organizational skills and attention to detail to manage multiple leads and opportunities effectively- Basic knowledge of sales techniques and customer relationship management practices- Willingness to learn and adapt to new processes and technologies in the sales field.

Key Responsibilities:1. Lead Generation & Field ProspectingIdentify and visit retailers, wholesalers, distributors, and manufacturers.Explore industrial areas, markets, trade clusters, and exhibitions.Generate qualified leads for ecommerce onboarding.Build a pipeline of potential sellers for online marketplaces.2. Client Consultation & Revenue PlanningUnderstand clients product category, margins, inventory capacity, and distribution strength.Identify suitable marketplaces (Amazon, Flipkart, etc.) for launching their product.Present revenue projection and growth strategy.Help client define monthly and quarterly ecommerce revenue targets.3. Sales & ConversionPresent company servicesExplain onboarding process, pricing models, and expected ROI.Negotiate and close deals.Ensure smooth handover to onboarding team after conversion.4. Relationship ManagementMaintain long-term relationships with converted clients.Act as primary point of contact until full onboarding.Ensure client confidence in ecommerce transition.Generate referrals from existing clients.5. Market IntelligenceIdentify high-potential product categories in local markets.Gather competitor insights.Share market feedback with management.Target & Performance Metrics:Monthly new client acquisition targets.Revenue-based onboarding targets.Field visits per week.Conversion ratio from meeting to closure.Client revenue growth contribution.Required Skills:Strong communication & negotiation skills.Confidence in field sales and client meetings.Basic understanding of ecommerce marketplaces (preferred).Ability to analyze product margins and growth potential.Target-driven mindset.Relationship-building capability.Qualification:Graduate (MBA preferred but not mandatory).13 years experience in field sales / B2B sales preferred.Freshers with strong sales confidence may apply.Compensation:Fixed Salary + Attractive Incentives.Performance-based commission on client onboarding.Additional incentives on revenue milestone achievement.Ideal Candidate Profile:Self-motivated & disciplined.Comfortable meeting multiple businesses daily.Entrepreneurial mindset.Strong follow-up habit.Result-oriented.

Job Description:Lead and manage sales activities to achieve assigned targets.Handle key clients, negotiations, and business development.Monitor sales pipeline, CRM activities, and prepare MIS reports.Coordinate with internal teams for smooth order execution.Assist the Director with reports, analysis, follow-ups, and strategic tasks.Act as a liaison between the Director and various departments.Requirements:Experience in Sales / Business Development.Strong communication, leadership, and coordination skills.Proficiency in CRM and MS Office.

Key Responsibilities:1. Data Entry: Accurately enter information into databases and maintain updated records.2. Document Management: Organize and maintain physical and digital files, ensuring easy retrieval.3. Correspondence Handling: Respond to emails and calls professionally, redirecting inquiries as needed.4. Report Generation: Assist in creating reports and presentations for internal and external use.5. Administrative Support: Provide general administrative assistance to team members as required.- The Back Office Assistant will primarily focus on inputting data accurately into various systems, ensuring all information is up to date and easily accessible.- Additionally, they will be responsible for organizing both physical and digital documents, making it easy for team members to locate necessary files.- Handling correspondence efficiently is a crucial aspect of the role, as the assistant will be required to respond to emails and calls promptly and professional, directing inquiries to the appropriate contacts.- The assistant will also support in generating reports and presentations, aiding in the communication of relevant information to stakeholders.- Lastly, the Back Office Assistant will provide general administrative support to the team, assisting with tasks as needed to ensure smooth operations within the office. Required Skills and Expectations:- Proficient in MS Office Suite.- Strong attention to detail.- Good organizational skills.- Excellent communication abilities.- Ability to multitask and meet deadlines.- Previous experience in a similar role preferred.

Key responsibilities:- Respond to customer inquiries: Interact with customers via phone, email, or in-person to address their questions, concerns, and feedback promptly and professionally.- Process orders and returns: Assist customers with placing orders, tracking shipments, and processing returns or exchanges in accordance with company policies and procedures.- Provide product information: Educate customers on product features, specifications, pricing, and availability to help them make informed purchase decisions.- Handle complaints and escalations: Address and resolve customer complaints, conflicts, or escalations in a timely and effective manner to ensure customer satisfaction and retention.- Maintain customer records: Update and maintain accurate customer information, interactions, and transactions in the company's database or CRM system for future reference and analysis.Required skills and expectations:- Excellent communication skills: Ability to communicate clearly and politely with customers in a professional and friendly manner.- Strong problem-solving skills: Capacity to listen to customer issues, analyze root causes, and provide effective solutions or alternatives.- Attention to detail: Thoroughness and accuracy in processing orders, resolving complaints, and updating customer records to ensure data integrity.- Multitasking abilities: Capability to handle multiple customer inquiries or tasks simultaneously while maintaining quality and efficiency.- Customer-oriented mindset: Dedication to meeting customer needs, exceeding expectations, and building positive relationships through excellent service delivery.

REQUIRED SALES PERSON