Customer Relationship Job Vacancies in Jaipur

We are looking for a motivated and results-driven Field Sales Executive to join our team in Jaipur. In this role, you will be responsible for promoting and selling our products directly to customers in the field. **Key Responsibilities:**- **Customer Engagement:** Actively reach out to potential customers and establish a rapport to understand their needs and preferences.- **Product Demonstration:** Showcase our products effectively, highlighting their benefits and features to potential buyers.- **Sales Target Achievement:** Meet and exceed monthly sales targets by implementing effective sales strategies and closing deals successfully.- **Market Research:** Conduct regular market analysis to identify new opportunities for growth and stay ahead of competitors.- **Reporting:** Maintain accurate records of sales activities, customer interactions, and feedback to track progress and inform future strategies.- **Collaboration:** Work closely with team members and other departments to ensure a seamless sales process and customer satisfaction.**Required Skills and Expectations:**Candidates should have a minimum of 2 to 5 years of sales experience, specifically in a field sales role. Strong communication and interpersonal skills are essential for building relationships with customers. You should be self-motivated, organized, and able to manage your time effectively. A proven ability to meet sales targets and a willingness to adapt to changing market conditions are also important. Proficiency in using sales software and tools will be an advantage. As the role is field-based, a valid drivers license is required.

As a Field Sales Executive, you will play a vital role in promoting and selling our products directly to customers. Your main responsibilities will include:- **Identifying Potential Customers**: Research and find new business opportunities in designated areas to expand our customer base.- **Conducting Sales Presentations**: Meet with clients in person to showcase our products, demonstrating their features and benefits to persuade them to make a purchase.- **Building Relationships**: Establish and maintain strong relationships with existing clients while actively seeking new clients, ensuring customer satisfaction and loyalty.- **Achieving Sales Targets**: Work towards individual sales targets set by management, tracking your progress and outcomes to contribute to the overall success of the company.- **Providing Feedback**: Gather insights from customers about their needs and preferences, relaying this information back to the marketing and product development teams to help improve offerings.To excel in this role, you should possess the following skills and expectations:- **Communication Skills**: Strong verbal skills are essential for engaging customers and clearly conveying product information.- **Self-Motivation**: Ability to work independently and stay driven to meet sales goals, even without constant supervision.- **Analytical Skills**: Ability to assess market conditions and customer needs to identify sales opportunities effectively.- **Team Player**: While you will work independently, collaborating with colleagues to share insights and strategies is also essential.- **Basic Technical Knowledge**: Familiarity with ITI concepts is required, as it will aid in understanding the products you will be selling. Your proactive approach and dedication will help you thrive in this dynamic sales environment.

As a Field Sales Executive, you will be responsible for driving sales in your assigned area and building strong customer relationships. The role requires a proactive approach to identify and capitalize on sales opportunities. **Key Responsibilities:**- **Identify Potential Customers:** Research and locate potential customers in your area to expand the client base and enhance sales opportunities.- **Conduct Sales Presentations:** Present products or services to customers effectively, highlighting their benefits and addressing any concerns to motivate them to make a purchase.- **Negotiate and Close Sales:** Engage with customers to discuss offers, negotiate terms, and close sales, ensuring a good understanding of their needs is met.- **Maintain Customer Relationships:** Follow up with existing customers to build rapport, encourage repeat business, and gather feedback for future improvements.- **Report Sales Activities:** Keep accurate records of sales activities and customer interactions to track performance and inform management of progress.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication skills are essential for effective interactions with customers and team members.- **Sales Experience:** A minimum of 1 year in a sales role is preferred, demonstrating your ability to meet sales targets.- **Self-Motivation:** The ability to work independently and stay motivated in a field sales environment is crucial.- **Basic Education:** A minimum education level of 10th pass is required, providing a foundation for understanding sales processes.- **Time Management:** Strong organizational skills to manage multiple customer appointments and sales activities efficiently. We are looking for a dedicated male candidate who is passionate about sales and eager to succeed in a full-time role.

Find and contact potential customersPresent and explain productsNegotiate prices and close dealsMaintain customer relationshipsMeet monthly/quarterly sales targetsPrepare sales reportsKey skills: Communication, negotiation, confidence, and target focus.

Assist customers in selecting products and provide excellent in-store service. Handle stock shelves, and maintain a clean retail space. Monitor sales trends and report customer feedback.

- Greet and welcome guests: As a front office receptionist, you will be responsible for warmly welcoming and greeting all visitors to the office, creating a positive first impression.- Answer and direct phone calls: You will be required to manage incoming calls and direct them to the appropriate department or individual, ensuring smooth communication flow.- Manage appointments and inquiries: Handling appointments, scheduling meetings, and responding to inquiries from clients or visitors in a timely and professional manner.- Maintain reception area: Keeping the reception area clean and organized, ensuring a neat and professional environment for all visitors and staff.- Assist with administrative tasks: Providing support to the administrative team with tasks such as data entry, filing, and basic office management duties.Required Skills and Expectations:- Excellent communication skills: A front office receptionist should have strong verbal and written communication skills to interact effectively with visitors and colleagues.- Proficient in MS Office: Basic knowledge of Microsoft Office suite (Word, Excel, Outlook) to manage appointments, emails, and other administrative tasks.- Organizational skills: Ability to multi-task, prioritize tasks, and maintain a well-organized workspace to handle various responsibilities efficiently.- Professional demeanor: Demonstrating a professional and friendly attitude, as the front office receptionist serves as the face of the company to all visitors. - Previous experience: Ideally, 1-3 years of experience working in a similar role, with a Bachelor's degree in Commerce to handle the responsibilities effectively.

- Prospect and qualify new leads through various channels such as cold calling, networking, and social mediaEnsure a steady pipeline of potential clients by actively seeking out new business opportunities- Build and maintain strong relationships with existing clients, providing exceptional customer service and addressing any concerns or issues promptlyEnsure client satisfaction by understanding their needs and recommending suitable products or services- Meet and exceed sales targets by consistently closing deals and achieving sales quotasUse persuasive techniques to overcome objections and negotiate terms with clients to secure sales- Keep accurate records of sales activity and update CRM system with all relevant information to track progress and report on performanceAnalyze market trends and competitor activity to identify opportunities for growth and adapt sales strategies accordinglyRequired Skills and Expectations:- Strong communication and interpersonal skills to effectively engage with clients and build relationships- Proven track record of meeting or exceeding sales targets and driving revenue growth- Ability to work independently and as part of a team in a fast-paced environment- Excellent organizational skills and attention to detail to manage multiple leads and opportunities effectively- Basic knowledge of sales techniques and customer relationship management practices- Willingness to learn and adapt to new processes and technologies in the sales field.

Key Responsibilities:1. Lead Generation & Field ProspectingIdentify and visit retailers, wholesalers, distributors, and manufacturers.Explore industrial areas, markets, trade clusters, and exhibitions.Generate qualified leads for ecommerce onboarding.Build a pipeline of potential sellers for online marketplaces.2. Client Consultation & Revenue PlanningUnderstand clients product category, margins, inventory capacity, and distribution strength.Identify suitable marketplaces (Amazon, Flipkart, etc.) for launching their product.Present revenue projection and growth strategy.Help client define monthly and quarterly ecommerce revenue targets.3. Sales & ConversionPresent company servicesExplain onboarding process, pricing models, and expected ROI.Negotiate and close deals.Ensure smooth handover to onboarding team after conversion.4. Relationship ManagementMaintain long-term relationships with converted clients.Act as primary point of contact until full onboarding.Ensure client confidence in ecommerce transition.Generate referrals from existing clients.5. Market IntelligenceIdentify high-potential product categories in local markets.Gather competitor insights.Share market feedback with management.Target & Performance Metrics:Monthly new client acquisition targets.Revenue-based onboarding targets.Field visits per week.Conversion ratio from meeting to closure.Client revenue growth contribution.Required Skills:Strong communication & negotiation skills.Confidence in field sales and client meetings.Basic understanding of ecommerce marketplaces (preferred).Ability to analyze product margins and growth potential.Target-driven mindset.Relationship-building capability.Qualification:Graduate (MBA preferred but not mandatory).13 years experience in field sales / B2B sales preferred.Freshers with strong sales confidence may apply.Compensation:Fixed Salary + Attractive Incentives.Performance-based commission on client onboarding.Additional incentives on revenue milestone achievement.Ideal Candidate Profile:Self-motivated & disciplined.Comfortable meeting multiple businesses daily.Entrepreneurial mindset.Strong follow-up habit.Result-oriented.

Job Description:Lead and manage sales activities to achieve assigned targets.Handle key clients, negotiations, and business development.Monitor sales pipeline, CRM activities, and prepare MIS reports.Coordinate with internal teams for smooth order execution.Assist the Director with reports, analysis, follow-ups, and strategic tasks.Act as a liaison between the Director and various departments.Requirements:Experience in Sales / Business Development.Strong communication, leadership, and coordination skills.Proficiency in CRM and MS Office.

Key Responsibilities:1. Data Entry: Accurately enter information into databases and maintain updated records.2. Document Management: Organize and maintain physical and digital files, ensuring easy retrieval.3. Correspondence Handling: Respond to emails and calls professionally, redirecting inquiries as needed.4. Report Generation: Assist in creating reports and presentations for internal and external use.5. Administrative Support: Provide general administrative assistance to team members as required.- The Back Office Assistant will primarily focus on inputting data accurately into various systems, ensuring all information is up to date and easily accessible.- Additionally, they will be responsible for organizing both physical and digital documents, making it easy for team members to locate necessary files.- Handling correspondence efficiently is a crucial aspect of the role, as the assistant will be required to respond to emails and calls promptly and professional, directing inquiries to the appropriate contacts.- The assistant will also support in generating reports and presentations, aiding in the communication of relevant information to stakeholders.- Lastly, the Back Office Assistant will provide general administrative support to the team, assisting with tasks as needed to ensure smooth operations within the office. Required Skills and Expectations:- Proficient in MS Office Suite.- Strong attention to detail.- Good organizational skills.- Excellent communication abilities.- Ability to multitask and meet deadlines.- Previous experience in a similar role preferred.

Key responsibilities:- Respond to customer inquiries: Interact with customers via phone, email, or in-person to address their questions, concerns, and feedback promptly and professionally.- Process orders and returns: Assist customers with placing orders, tracking shipments, and processing returns or exchanges in accordance with company policies and procedures.- Provide product information: Educate customers on product features, specifications, pricing, and availability to help them make informed purchase decisions.- Handle complaints and escalations: Address and resolve customer complaints, conflicts, or escalations in a timely and effective manner to ensure customer satisfaction and retention.- Maintain customer records: Update and maintain accurate customer information, interactions, and transactions in the company's database or CRM system for future reference and analysis.Required skills and expectations:- Excellent communication skills: Ability to communicate clearly and politely with customers in a professional and friendly manner.- Strong problem-solving skills: Capacity to listen to customer issues, analyze root causes, and provide effective solutions or alternatives.- Attention to detail: Thoroughness and accuracy in processing orders, resolving complaints, and updating customer records to ensure data integrity.- Multitasking abilities: Capability to handle multiple customer inquiries or tasks simultaneously while maintaining quality and efficiency.- Customer-oriented mindset: Dedication to meeting customer needs, exceeding expectations, and building positive relationships through excellent service delivery.

As a Tele Caller, you will be responsible for making outbound calls to potential customers in order to promote our products or services. You will also be tasked with following up on leads, answering customer inquiries, and scheduling appointments for our sales team.Key responsibilities include making a high volume of calls per day to generate leads, maintaining a positive and professional attitude towards customers, accurately recording customer information and interactions, and meeting sales targets set by the company.We are looking for a female candidate with excellent communication skills, a pleasant phone manner, and the ability to navigate computer systems for data entry. A high school diploma is required, but no prior experience is necessary. The ideal candidate will be comfortable working in a fast-paced environment and have a strong desire to succeed in a sales-driven role.

Job Title: Sales Manager (Real Estate)Job Location: kota / Jaipur Experience: Sales experience preferred (Real estate / Any other industry)Job Responsibilities:Handle sales inquiries and convert leads into customersExplain project details to clients clearlyFollow up with existing and new customersAchieve monthly sales targetsMaintain good relationship with clientsCoordinate with internal team for smooth deal closureRequired Skills:Good knowledge of sales and customer handlingStrong communication skillsConfident and presentable personalityTarget-oriented mindsetEligibility:Experience in real estate sales or any other sales industry is acceptable

As a Front Office Receptionist in Jaipur, you will be the first point of contact for visitors and clients. Your key responsibilities will include greeting and directing guests, answering phone calls and emails, managing appointments and reservations, and providing administrative support to the team.To excel in this role, you must have excellent communication and customer service skills, as you will be interacting with a diverse range of people on a daily basis. Prior experience in a similar role is preferred but not required. A professional demeanor, strong organizational abilities, and the ability to multitask in a fast-paced environment are essential. Additionally, proficiency in computer skills and familiarity with office equipment will be beneficial. As a Front Office Receptionist, you will need to be adaptable, reliable, and able to maintain a friendly and professional demeanor at all times. A proactive attitude and a willingness to learn and grow in the role are also key expectations.

1. Customer Interaction & Service Booking Greet customers and understand their service requirements. Create job cards with accurate customer complaints and vehicle details. Provide guidance on service packages, AMC, and recommended maintenance. Schedule service appointments and manage daily booking flow.2. Vehicle Inspection & Diagnosis Perform preliminary inspection of the motorcycle. Identify visible issues and note them in the job card. Coordinate with technicians for detailed diagnosis. Communicate estimated cost and time to the customer.3. Job Monitoring & Workshop Coordination Allocate jobs to technicians and ensure workflow runs smoothly. Track progress of each vehicle in the workshop. Ensure genuine parts availability; raise parts requests where needed. Maintain coordination between technicians, parts department, and washing area.4. Customer Communication Provide regular updates to customers about vehicle status. Call customers if additional repairs are required and take approval. Explain invoice details, performed work, and replaced parts during delivery.5. Quality Check & Vehicle Delivery Conduct final quality check with technician before delivery. Ensure all complaints have been resolved. Deliver vehicle to customer with proper explanation of work done. Get customer signature on job card and handover invoice.6. Documentation & Reporting Maintain daily service records (invoices, job cards, pending jobs). Ensure proper billing and warranty claim documentation. Follow Royal Enfield/brand SOPs for service process and reports.7. Customer Satisfaction & Follow-up Ensure high CSI (Customer Satisfaction Index) scores. Make post-service follow-up calls. Handle customer complaints calmly and resolve issues.8. Sales of Service Products Upsell AMC, extended warranty, accessories, lubricants, and service packages professionally. Assist in reaching service centre monthly targets.

Job Overview:We are seeking a dedicated and empathetic Customer Support Representative to join our team. In this role, you will be responsible for providing excellent customer service and ensuring customer satisfaction by addressing and resolving inquiries and issues. The ideal candidate has strong communication skills, a passion for helping others, and the ability to work efficiently in a fast-paced environment.Key Responsibilities:Deliver a Customer-First Experience:Treat every customer interaction as a priority. Ensure quick, professional, and courteous responses that reflect Karbans values of innovation, reliability, and care.Multi-Channel Customer Support:Manage and respond to customer queries across WhatsApp, phone calls, emails, SMS, and chat. Maintain consistency and quality of support across all platforms.Issue Understanding & Resolution:Understand both technical and non-technical issues, provide accurate solutions, and troubleshoot proactively to reduce downtime for customers.CRM Data Management:Log all support interactions in the CRM system with 100% accuracy. Keep records updated with current status, follow-ups, escalations, and resolutions.Own Every Case:Take end-to-end ownership of support tickets. Ensure timely closure, internal coordination, and customer feedback loop completion.Coordinating With Service Agencies:Communicate with external service engineers, partners, and technicians to ensure timely onsite visits, installations, or repairs. Track job completion status.Documentation & Paperwork:Handle service reports, installation forms, and warranty documentation professionally and accurately. Ensure all paperwork is collected and filed digitally.Customer Follow-Ups & Satisfaction:Conduct follow-ups to ensure issue resolution, track satisfaction levels, and implement learnings from feedback received.Maintain Service SLAs:Track ticket timelines and ensure all support cases are resolved within the defined turnaround time. Escalate proactively in case of delays.Internal Team Collaboration:Coordinate with product, logistics, sales, and R&D teams to communicate customer issues and gather updates or solutions.Knowledge Sharing & Learning:Continuously update internal knowledge bases (FAQs, troubleshooting guides) and actively participate in learning sessions.Excel & Data Reporting:Use Excel to analyze support data, generate weekly and monthly reports, identify recurring issues, and assist in process improvements.Support Customer Onboarding:Help new users understand product features, installation procedures, maintenance tips, and general product use.Track and Report Trends:Identify patterns in customer complaints and report them for product or process improvement.Proactive Communication:Send alerts or updates to customers regarding deliveries, installations, filter replacements, and AMC renewals via WhatsApp or email.Uphold Karbans Service Promise:Represent the Karban brand with professionalism, empathy, and a solutions-oriented mindset at every customer touchpoint.Requirements:High school diploma or equivalent; bachelor's degree preferred.Proven customer support experience or experience as a client service representative.Strong phone contact handling skills and active listening.Familiarity with CRM systems and practices.Excellent communication and presentation skills.Ability to multi-task, prioritize, and manage time effectively.Customer-focused and ability to adapt/respond to different types of characters.Proficiency in English.Working Conditions:Full-time position with standard working hours i.e. 9 AM - 6 PM, Monday to Saturday.What we offer:Competitive salary & benefits.Professional growth opportunities.Inclusive & collaborative culture.Sick, casual and privilege leaves.

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