Customer Relationship Job Vacancies in Delhi NCR

DESCRIPTIONJob Description - Business Development ManagerLocation: Sector 54, GurugramJob Type: Full-TimeJob Responsibilities:Identify and develop new business opportunities.Generate leads through client visits, networking, and market research.Conduct field visits to meet prospective and existing clients.Build and maintain strong client relationships.Follow up with clients and convert leads into business.Achieve sales targets and prepare regular sales reports.Requirements:Graduate in any discipline.Experience in Business Development or Sales preferred.Good communication and negotiation skills.Willingness to travel for fieldwork.Making and sharing quotationsTarget-oriented and proactive approach.

We are looking for a Field Sales Executive to join our team Login4ites. The role requires candidates who are skilled in building customer relationships, following up on leads, and maximizing sales opportunities. Identify prospects and develop sales strategies to drive business growth. The position offers an in-hand salary of 10,000rs to 20,000rs and prospects of growth.Key Responsibilities:Close sales through various methods like cold calling, presentations, and door-to-door visits.Build strong customer relationships and meet sales targets.Research and develop creative sales strategies to boost results.Report performance metrics and feedback to management regularly.Maintain and grow the client database effectively.Job Requirements:The minimum qualification for this role is Minimum Qualification and Experience Range. Familiarity with different sales techniques is a must. Applicants should also have good communication, negotiation, and interpersonal skills. Proficiency in computer use and the ability to utilize technology effectively are essential.

We are looking for a Spa Therapist based in Gurgaon Sector 38. This role is perfect for freshers who have completed their 10th grade. As a Female Spa Therapist, you will provide exceptional spa services and contribute to a relaxing environment for our clients.Key Responsibilities:1. Perform Spa Treatments: You will deliver a range of spa services, such as massages, facials, and body treatments, ensuring that clients feel relaxed and rejuvenated.2. Client Interaction: You will greet clients warmly and understand their needs, helping them to choose the best treatments for their relaxation and wellness goals.3. Maintain Cleanliness: It is essential to keep the spa area clean and organized, ensuring that all tools and equipment are sanitized and ready for use.4. Provide Aftercare Advice: You will offer clients helpful advice on skincare and wellness to enhance their experience and long-term benefits from their treatments.Required Skills and Expectations:We are looking for a candidate who is passionate about wellness and has excellent communication skills to engage with clients comfortably. You should be a team player and open to learning new techniques in spa therapies. A proactive attitude and a cheerful demeanor are important as you will be the face of our spa, contributing to a peaceful and inviting atmosphere. A genuine desire to help others feel their best is crucial in this role.Contact Number 9065911741 Send ME Resume And Photo Job Location Patna Bihar Northeast Candidate

As an Educational Counsellor in Noida, you will play a key role in guiding students in their educational journeys. Your main focus will be on understanding their needs and helping them make informed decisions regarding their academic and career paths.Key Responsibilities:- Student Assessment: Evaluate students' strengths, interests, and educational backgrounds to provide tailored guidance.- Educational Guidance: Assist students in selecting suitable courses and institutions that align with their career goals and personal preferences.- Career Counseling: Provide support for career planning by discussing various options and helping students understand job prospects in their fields of interest.- Application Assistance: Guide students in the application process, including writing personal statements and preparing for interviews.- Workshops and Seminars: Organize and conduct workshops on topics like study skills, time management, and career development to benefit students.- Follow-up Support: Maintain relationships with students post-admission to track their progress and address any concerns they may have.Required Skills and Expectations:Candidates should have at least 2 to 5 years of experience in educational counselling or a related field. A degree such as B.B.A, B.Pharma, or B.Sc is essential, as well as a professional degree or advanced diploma. Strong communication and interpersonal skills are crucial for building trust with students. Candidates should be empathetic, patient, and capable of understanding diverse perspectives. Additionally, proficient organizational and multitasking abilities are necessary to manage multiple student cases effectively.

WE ARE HIRING - TELECALLER FRESHERS CAN APPLYTech Earth Global Business Solution Pvt. Ltd. is looking for enthusiastic and energetic Telecallers to join our growing team!If you have good communication skills and want to start / grow your career in a corporate environment, this is for you. Position Details:Role:Telecaller (Male / Female)Location: Work From OfficeExperience: Fresher & Experienced Both Can ApplyQualification: 12th Pass / GraduateEmployment Type: Full Time Work Schedule:Working Days: 6 Days Working (Monday to Saturday)Fixed Off: SundayShift Timing: 10:00 AM to 07:00 PM (Fixed Day Shift) Salary:Rs. 15,000 - Rs. 30,000 Per Month (Based on Interview) What We Are Looking For:- Good Communication Skills in Hindi & English- Basic Computer Knowledge (MS Excel / CRM)- Good Convincing Power & Customer Handling Skills- Punctual, Polite & Willing to Learn Attitude- Freshers with confidence to talk are highly welcome! Your Role:- Handling Inbound / Outbound calls professionally- Providing correct information about company services- Solving customer queries & doing timely follow-ups- Maintaining daily calling reports How to Apply?Interested candidates can share their CV with a brief introduction on zufishanazhar2001@gmail.com or DM me directly.Know someone who is looking for a job? Tag them or Share this post!#Hiring #TelecallerJobs #FresherJobs #WeAreHiring #JobOpening #WorkFromOffice #CustomerSupport #VoiceProcess #DelhiNCRJobs #TechEarth

Company: Tech Earth Global Business Solution (Tech EGBS)Website: https://techegbs.comJob Location: Yamuna Vihar, New Delhi.Salary: 15,000 - 30,000 per month + Performance-Based IncentivesExperience: Minimum 1 year of relevant experienceQualification: Graduate in any disciplineEmployment Type: Full-timeAbout the CompanyTech Earth Global Business Solution helps businesses strengthen their online presence and grow through digital marketing, web development, creative design, lead generation, and technology-enabled solutions. Our services include SEO, social media marketing, Google Ads, Meta Ads, performance marketing, website development, UI/UX design, brand identity, content marketing, WhatsApp marketing, and artificial intelligence solutions.Job SummaryWe are looking for a confident, persuasive, and target-driven Tele-Sales Executive to connect with potential business clients, understand their requirements, and generate sales opportunities for our digital services. The ideal candidate must have at least one year of prior tele-sales experience, excellent communication skills, and the ability to convert prospects into qualified leads and paying customers.Relevant tele-sales experience and graduation are mandatory for this position.Key Responsibilities Make outbound calls to prospective B2B clients and introduce TechEGBS's services. Generate leads and identify business opportunities for digital marketing, SEO, website development, social media marketing, paid advertising, branding, and other company services. Understand clients' business needs and recommend suitable digital solutions. Explain service benefits, pricing, and proposals clearly to prospective customers. Follow up with interested prospects through telephone calls, WhatsApp, and email. Schedule meetings and coordinate with the sales or management team to close deals. Handle customer objections, negotiate professionally, and maintain a strong sales pipeline. Achieve daily, weekly, and monthly calling, lead-generation, and sales targets. Maintain accurate records of calls, follow-ups, prospects, and conversions in the CRM or tracking sheets. Build long-term relationships with potential clients and contribute to business growth.Required Skills & Qualifications Graduate in any discipline. Minimum 1 year of prior tele-sales experience. Previous experience in a relevant tele-sales role is mandatory. Experience in selling digital marketing services, IT solutions, website development, advertising, or other B2B services will be preferred. Excellent verbal communication, persuasion, and negotiation skills. Ability to handle objections and convert prospects into business opportunities. Comfortable with outbound calling, sales targets, and consistent follow-ups. Basic knowledge of MS Excel, CRM tools, and professional communication. Self-motivated, disciplined, and focused on achieving sales targets.Salary & Incentives Fixed monthly salary: 15,000 - 30,000, depending on experience and suitability. Additional incentives: Performance-based incentives linked to sales and conversions. Opportunity to work with a growing digital marketing and technology solutions company. Career growth opportunities based on performance.Job LocationYamuna Vihar, New Delhi.How to ApplyInterested candidates who meet the mandatory eligibility criteria can apply with their updated resume.Important: Candidates must be graduates with at least one year of relevant tele-sales experience.

Job SummaryWe are looking for an experienced Customer Support Executive to handle assigned customer support activities and client processes for organizations in the banking and NBFC sector.Key ResponsibilitiesHandle assigned customer support and service-related activities.Understand customer/service requirements and provide appropriate assistance as per defined processes.Communicate professionally through assigned communication channels.Maintain accurate customer records and documentation.Follow client-specific SOPs, processes and quality standards.Coordinate with internal teams for timely resolution of issues.Escalate complex or unresolved matters to the Team Leader.Maintain confidentiality of customer and business information.Achieve assigned productivity, quality and service targets.Requirements0-2 years of experience in customer support/customer service.Experience in banking, NBFC, BPO, financial services or related industries will be preferred.Good verbal and written communication skills.Strong customer-handling and problem-solving abilities.Basic knowledge of MS Office and computer applications.Ability to work in a target-driven environment.Key Skills: Customer Support Banking/NBFC Customer Handling Communication Problem Solving MS OfficeWork Location: In person

Process: Zomato Customer Support (Voice/Chat)Job Responsibilities:* Handle customer queries via Voice/Chat.* Resolve issues related to orders, payments, cancellations, refunds, and deliveries.* Deliver excellent customer service while maintaining quality standards.* Escalate unresolved concerns to the relevant team.Eligibility:* 12th Pass / Undergraduate / Graduate* Freshers & Experienced candidates can apply* Good communication skills in English & Hindi* Additional regional language proficiency is an advantage:* Bengali* Kannada* Tamil* Telugu* Marathi

Here is a professional job description template tailored for the Customer Relationship Executive internship role based on the details selected on the page:Position OverviewRole: Customer Relationship Executive (Internship)Industry: Call Centre / BPO / ITES / LPOJob Type: Internship (Part-Time / Full-Time flexibility)Interview Type: TelephonicKey ResponsibilitiesHandle inbound and outbound customer calls professionally and efficiently.Address client inquiries, resolve complaints, and provide accurate information regarding products or services.Focus on customer retention by building positive, long-lasting relationships with clients.Maintain comprehensive and accurate records of customer interactions and transactions in the system.Coordinate with internal teams to escalate and resolve complex customer issues promptly.Desired Skills & QualificationsEducation: Minimum 12th Pass (Graduates/Undergraduates preferred).Core Competencies:Strong communication and interpersonal skillsActive listening and problem-solving abilitiesPatience and empathy when dealing with clientsPreferred Skills: Outbound Calling, Inbound Calls, Strategic Communication, and Customer Retention.

Customer Service Job focuses on interacting with customers to provide information, address inquiries, resolve issues, and ensure a positive overall experience with a company's products or services. Customer service professionals serve as the primary link between a brand and its clients.Here is a detailed breakdown of what a customer service role entails:Key ResponsibilitiesInquiry Handling: Answer questions regarding products, services, billing, policies, and order statuses via phone, email, live chat, or social media.Problem Resolution: Identify, troubleshoot, and resolve customer complaints or technical difficulties in a timely and empathetic manner.Order Processing: Assist customers with placing orders, processing returns, issuing refunds, or updating account details.Record Keeping: Maintain accurate logs of customer interactions, transactions, feedback, and escalations using CRM (Customer Relationship Management) software.Escalation Management: Recognize when an issue requires higher-level support and transfer complex cases to specialized departments or supervisors.

We are seeking a motivated and results-driven Inside Sales Executive to join our sales team in Nehru Place, Delhi. In this full-time role, you will be responsible for identifying new sales opportunities, managing both inbound and outbound leads, and successfully closing deals.Key responsibilities include sourcing new sales opportunities through various channels, effectively handling inbound inquiries, and diligently following up on outbound leads. You will be expected to engage potential customers, understand their needs, present suitable solutions, and ultimately close sales to meet targets.Candidates should possess a graduate degree with 1 to 3 years of experience in sales. The role is exclusively for female candidates. Strong communication and interpersonal skills are vital, as well as a clear understanding of sales processes. You should be adept at using relevant software for lead management and sales tracking. Additionally, being results-oriented and having a proactive approach to problem-solving will be highly valued.The job requires working from our office in Nehru Place, Delhi, and involves a standard working schedule. The specifics regarding timing and weekly off will be communicated during the interview process. Please note that travel is not a requirement of this position.If you're passionate about sales and eager to contribute to a growing team, we invite you to apply for this exciting opportunity.

Job SummaryWe are looking for an experienced Sales Manager to lead the B2B sales team, manage IndiaMART and other B2Bportal leads, develop new customers and expand the company's business across different markets and regions. Thecompany operates manufacturing plants in Ghaziabad, Uttar Pradesh and Ahmedabad, Gujarat.Key Responsibilities Manage and guide the B2B Sales Team and achieve monthly sales targets. Track each salespersons calls, meetings, quotations, follow-ups and order conversions. Conduct daily/weekly sales review meetings and discuss performance gaps. Provide regular sales training, product training and negotiation guidance to the team. Support team members in high-value enquiries and difficult customer negotiations. Monitor individual performance and take corrective action where required. Handle IndiaMART and other B2B portal enquiries and ensure timely follow-up. Convert leads into sales through calls, meetings, quotations and negotiations. Expand business across India by identifying new markets, industries, customers, dealers and distributors. Develop new B2B customers and maintain strong relationships with existing customers. Identify opportunities for market expansion and revenue growth using both manufacturing locations. Explore new territories and business segments for company growth. Monitor sales pipeline, quotations, follow-ups and order closures. Conduct regular team performance reviews and provide training and guidance. Coordinate with the Ghaziabad and Ahmedabad manufacturing plants for smooth order execution and delivery. Prepare daily/weekly/monthly sales reports and sales forecasts for management.Required Skills 3-7 years of experience in B2B/Industrial Sales. Experience in IndiaMART/B2B portal lead handling. Strong team management and leadership skills. Excellent communication, negotiation and customer-handling skills. Strong business development and market expansion skills. Target-oriented and result-driven approach. Good knowledge of MS Excel/Google Sheets and CRM. Experience in racking, storage systems, manufacturing or industrial products will be preferred.

ClariFi is building India's credit card distribution infrastructure, connecting banks with people and platforms that drive credit card applications. You'll be the primary point of contact for our distribution partners, ensuring their queries are resolved, issues are escalated to the right teams, and commitments are followed through.Selected candidate's day-to-day responsibilities include:1. Own day-to-day communication with distribution partners and respond to their queries.2. Coordinate with internal teams and banking partners to resolve application, approval, tracking, and payout issues.3. Track open issues, follow up proactively, and drive them to closure.4. Monitor partner performance and identify recurring issues or opportunities for improvement.5. Maintain accurate records of partner communication, issues, and resolutions.6. Build partner trust through responsiveness, accuracy, and reliable execution.We value ownership, problem-solving, and execution over credentials or years of experience. You should be comfortable taking responsibility for a problem even when the solution depends on someone else.1. Strong problem-solving ability and sound judgment.2. Excellent written and verbal communication.3. Ability to understand a problem, identify the right stakeholders, and drive resolution.4. High ownership. You follow through without needing constant reminders.5. Strong attention to detail and comfort working with data, spreadsheets, and reports.6. Ability to manage multiple partners and priorities without letting issues slip.7. Only for the candidates who are already graduated and have no academic commitments left now.Note: We are 6 days working from office, based in Gurgaon. WFH/Remote/Hybrid won't work.

We are looking for a dedicated Customer Care Executive to join our team at DLF Phase I. This position is ideal for individuals who are passionate about providing excellent customer service and are eager to start their career in a dynamic environment.Key Responsibilities:- Respond to Customer Inquiries: Handle customer questions via phone, email, or chat to ensure their concerns are addressed promptly and effectively.- Provide Product Information: Educate customers about our products and services, helping them to make informed decisions.- Maintain Customer Records: Accurately update and maintain customer information in the database for efficient follow-up and service delivery.- Resolve Issues: Identify and resolve customer complaints by coordinating with other departments when necessary, ensuring a positive customer experience.- Follow Up with Customers: Conduct follow-up calls or emails to ensure customers are satisfied with the solutions provided and to encourage loyalty.- Report Feedback: Gather customer feedback and report insights to management to identify areas for improvement in services and processes.Required Skills and Expectations:- Must have completed at least the 12th grade to apply for this position.- Female candidates are preferred for this role.- Strong communication skills are essential, both verbal and written, to interact effectively with customers.- An ability to handle stressful situations with patience and professionalism is important.- Basic computer knowledge and familiarity with customer service software will be beneficial.- A positive attitude and willingness to learn are key traits expected from candidates. This role requires a full-time commitment and is based in the office, providing an excellent opportunity to build your career in customer service.

As an Educational Counsellor in Noida, you will play a key role in guiding students in their educational journeys. Your main focus will be on understanding their needs and helping them make informed decisions regarding their academic and career paths.Key Responsibilities:- Student Assessment: Evaluate students' strengths, interests, and educational backgrounds to provide tailored guidance.- Educational Guidance: Assist students in selecting suitable courses and institutions that align with their career goals and personal preferences.- Career Counseling: Provide support for career planning by discussing various options and helping students understand job prospects in their fields of interest.- Application Assistance: Guide students in the application process, including writing personal statements and preparing for interviews.- Workshops and Seminars: Organize and conduct workshops on topics like study skills, time management, and career development to benefit students.- Follow-up Support: Maintain relationships with students post-admission to track their progress and address any concerns they may have.Required Skills and Expectations:Candidates should have at least 2 to 5 years of experience in educational counselling or a related field. A degree such as B.B.A, B.Pharma, or B.Sc is essential, as well as a professional degree or advanced diploma. Strong communication and interpersonal skills are crucial for building trust with students. Candidates should be empathetic, patient, and capable of understanding diverse perspectives. Additionally, proficient organizational and multitasking abilities are necessary to manage multiple student cases effectively.Team managementOperations managementTiem management

Job Description - Business Development ManagerLocation: Sector 54, GurugramJob Type: Full-TimeJob Responsibilities:Identify and develop new business opportunities.Generate leads through client visits, networking, and market research.Conduct field visits to meet prospective and existing clients.Build and maintain strong client relationships.Follow up with clients and convert leads into business.Achieve sales targets and prepare regular sales reports.Requirements:Graduate in any discipline.Experience in Business Development or Sales preferred.Good communication and negotiation skills.Willingness to travel for fieldwork.Making and sharing quotationsTarget-oriented and proactive approach.If you are interested please share ur cv

Job Description - Business Development ManagerLocation: Sector 54, GurugramJob Type: Full-TimeJob Responsibilities:Identify and develop new business opportunities.Generate leads through client visits, networking, and market research.Conduct field visits to meet prospective and existing clients.Build and maintain strong client relationships.Follow up with clients and convert leads into business.Achieve sales targets and prepare regular sales reports.Requirements:Graduate in any discipline.Experience in Business Development or Sales preferred.Good communication and negotiation skills.Willingness to travel for fieldwork.Making and sharing quotationsTarget-oriented and proactive approach.

Job SummaryWe are seeking an enthusiastic Telecaller to connect with potential customers, generate leads, schedule appointments, and support the sales , premium modular kitchen, wardrobe, furniture, and interior solutions.Key ResponsibilitiesMake outbound calls to prospective customers and follow up on incoming inquiries.Explain the company's products and services to potential clients.Generate leads and identify customer requirements for modular kitchens, wardrobes, and interior solutions.Schedule appointments and meetings for the Business Development and Sales teams.Follow up with prospective customers regarding quotations, site visits, and ongoing inquiries.Maintain customer databases, call records, and follow-up reports.Coordinate with the sales team to ensure timely responses to customer inquiries.Achieve daily calling, lead-generation, and appointment targets.Maintain professional communication and a customer-friendly approach.Candidate RequirementsGood verbal communication skills in Hindi and English.Basic computer knowledge and familiarity with MS Excel.Confident, polite, and comfortable making outbound calls.Sales-oriented approach with good follow-up and customer-handling skills.Experience in telecalling, real estate, interior design, furniture, or home improvement will be an advantage.If you are interested please share ur cv atcapitalplacement21@gmail.comcapitalplacementservices@gmail.com9315507817