Customer Relationship Job Vacancies in Pune

We are looking for a dynamic and result-oriented Sales Executive to manage project sales, generate leads, and convert prospects into customers for residential projects (1, 2 & 3 BHK flats). The candidate should have strong communication skills and a passion for real estate sales.Handle customer inquiries from walk-ins, WhatsApp, Facebook/Meta ads, and property portalsExplain project details like layout, pricing, amenities, and location advantagesConduct site visits and property presentationsFollow up with prospects and convert them into bookingsCoordinate with the marketing team for campaigns and lead generationMaintain customer database and sales reportsAchieve monthly and quarterly sales targetsBuild strong relationships with clients and channel partners

We are looking for a Customer Care Executive in Pune who will play a vital role in providing excellent service to our customers. This position is ideal for individuals at the start of their careers or those with up to 2 years of experience.Key Responsibilities:1. **Respond to Customer Inquiries**: You will assist customers by answering their questions and addressing their concerns, ensuring they receive accurate and timely information.2. **Manage Customer Complaints**: When customers face issues, you will listen to their complaints, provide solutions, and escalate unresolved matters to ensure customer satisfaction.3. **Maintain Records**: You will document customer interactions and feedback in our systems to help improve our services and products.4. **Provide Product Information**: You will need to have a good understanding of the products and services we offer, allowing you to guide customers and enhance their experience.5. **Collaborate with Team Members**: Working closely with your colleagues, you will share insights and updates to ensure a unified approach to customer service.Required Skills and Expectations:Candidates should have completed at least the 10th grade and possess excellent communication skills in English and Hindi. You should be a good listener, patient, and able to handle stressful situations calmly. Strong problem-solving abilities and a basic understanding of computer applications are essential. You must be willing to work full time from the office and adapt to a dynamic work environment.

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Job Description - Sales ManagerWe are looking for a dynamic Sales Manager to drive business growth by generating leads, acquiring new clients, and managing key accounts in the water and wastewater treatment sector (STP/ETP/RO/WTP). The role involves identifying business opportunities, meeting clients, preparing proposals, and closing deals.The ideal candidate should have strong B2B sales experience, excellent communication skills, and the ability to achieve sales targets. Prior experience in water treatment or industrial solutions will be an added advantage.

As an Office Receptionist, you will be the first point of contact for visitors and clients at our office in Viman Nagar. Your warm and professional demeanor will create a welcoming environment. This role is ideal for fresh graduates who have completed their 12th grade and are eager to start their career in a dynamic office setting.**Key Responsibilities:**- Greet Visitors: You will welcome guests in a friendly manner and guide them to the right places within the office.- Answer Phone Calls: You are responsible for taking calls, directing them to the appropriate staff, and addressing basic inquiries.- Manage Appointments: Keeping track of schedules and booking meetings for staff as required will be part of your daily tasks.- Maintain Reception Area: Ensuring the reception area is tidy and organized, you will create a pleasant atmosphere for all who enter.- Handle Post and Deliveries: You will receive and distribute mail and packages, ensuring everything reaches the right person efficiently.**Required Skills and Expectations:**We seek a female candidate who has a positive attitude and strong communication skills. You should be comfortable interacting with various people and possess good listening abilities. Proficiency in basic computer operations and phone handling is essential. Being well-organized and able to multitask will help you perform effectively in this role. A professional appearance and a commitment to providing excellent customer service are also important for success as an office receptionist.

*Sales Executives1. Convincing prospective clients that your organization is the right one to meet up their requirement.2. Managing the client base through excellent follow-up on leads for existing & new clients.3. Sending out details of new properties on the market to potential buyers.4. Working actively on the scheduled appointments and attending to clients.5. Providing guidence to buyers in purchasing property for the right price.6. Maintaining good relations with the Developers team.7. Maintaining MIS & daily sales reports.8. Conduct market research to identify selling possibilities & evaluate customer needs. *Desired Candidates1. Ability to work independently combined with excellent interpersonal skills.2. Strong sales negotiation & communication skills.3. Leadership quality.4. Must be a good team player.5. Must be a good communicator.6. Decision maker.

Learn our platform Recruit CRM and understand the recruitmentbusiness. Answer client queries via chat, email and video calls to gain experience. Help users understand how to use features and suggest workarounds . Uphold communication guidelines and procedures. Build and nurture client relationships. Continuously strive for exceptional service delivery.

Hiring for Front Desk Receptionist.

Age - 21 - 30Experience - SalesQualifications - GraduationSalary - 20000 to 30000 in hand fix Salary per month + IncentivesOther Perks - Petrol Allowance + Mobile Allowance + PF + ESIC + Annual Bonus + Life Cover + Health Cover with Family.Documents Required - Updated Resume, PAN Number, Graduation Certificate, Experience/Relieving Letter Company - ICICI PRUDENTIAL Life Insurance Designation - Unit Manager (On Roll Job)You have to do in this Job, which is:1) Products to Sale - Investment & Saving Plan, Pension Plan, Term Insurance, Life Insurance, Health Insurance etc.*2) Lead Generation* - You to generate sales leads from your own contact base.*3) Agents* - Recruit Insurance Agent

As a Field Sales Executive in Wakdewadi, you will be responsible for driving sales and building strong relationships with customers. Your role will require you to be proactive and enthusiastic in promoting products and services.**Key Responsibilities:**- **Identify Potential Customers:** You will research and locate potential clients who may benefit from our offerings, ensuring a targeted approach to sales.- **Conduct Sales Visits:** Regularly visit potential and existing customers to present products and services, fostering strong relationships and understanding their needs.- **Prepare Sales Reports:** Document your sales activities and results, sharing insights with the team to help improve overall strategies and performance.- **Achieve Sales Targets:** Work towards meeting and exceeding monthly sales goals, contributing to the growth and success of the company.- **Provide Product Knowledge:** Educate customers about our products and services, enabling them to make informed decisions that lead to sales.**Required Skills and Expectations:**- **Communication Skills:** You should have strong verbal communication skills to effectively engage with customers and present information clearly.- **Persuasiveness:** A knack for persuasion will help you convince potential customers about the value of our products.- **Self-Motivation:** You need to be proactive and driven, as this role requires you to work independently in the field.- **Problem-Solving Skills:** Ability to address customer queries and concerns with effective solutions is crucial for building trust.- **Basic Understanding of Sales Techniques:** Even with limited experience, a willingness to learn about sales processes and techniques is essential for success in this role.

We are looking for a dedicated and organized Customer Service Manager to lead our customer service team in Baner, Pune. This role is ideal for someone with 1 to 3 years of experience in customer service. The Customer Service Manager will oversee day-to-day operations, ensuring that our customers receive the best possible support and assistance. You will manage a team, set goals, and track performance to enhance customer satisfaction.Key Responsibilities:1. **Team Leadership**: Supervise and motivate the customer service team to achieve high performance. You will provide training and support to help team members develop their skills.2. **Customer Support Management**: Address customer inquiries and issues efficiently. This includes resolving complaints and ensuring that each customer has a positive experience with our services.3. **Performance Monitoring**: Analyze team performance and customer feedback to identify areas for improvement. You will use this information to implement strategies that enhance service quality.4. **Reporting**: Prepare and present reports on team performance and customer satisfaction metrics to management. This will help inform decisions about service improvements.Required Skills and Expectations:The ideal candidate has excellent communication and interpersonal skills. You should be able to work well under pressure and be solution-oriented. Strong organizational skills and the ability to manage multiple tasks are essential. A graduate degree is required, and experience in customer service management is a must. Being a female candidate is a preference for this role.

We are looking for a dedicated Customer Service Associate to join our team in Pune. This role is essential for ensuring customer satisfaction and providing timely support. **Key Responsibilities:**- **Respond to Customer Inquiries:** Address questions and resolve issues via phone, email, or chat, ensuring a helpful and friendly experience for customers.- **Maintain Accurate Records:** Document customer interactions and feedback in our system to help improve service quality and address recurring issues.- **Assist with Product Information:** Provide detailed information about our products and services, guiding customers in their choices and enhancing their experience.- **Resolve Complaints:** Handle customer complaints with empathy and efficiency, aiming for a satisfactory resolution to foster loyalty.- **Collaborate with Team Members:** Work closely with colleagues to share insights and improve service procedures, contributing to a positive team environment.**Required Skills and Expectations:**- Candidates should have completed at least their 12th grade education.- Strong communication skills are essential for effectively interacting with customers and addressing their needs.- A positive attitude and a willingness to learn are crucial for adapting to new challenges and improving service quality.- Basic knowledge of computer systems and software for documentation and communication purposes is important.- Experience in customer service is preferred but not required; we welcome fresh talent who are eager to grow in this field.

Key ResponsibilitiesPortfolio Management: Manage a dedicated portfolio of existing clients, ensuring their needs are met and identifying opportunities for growth.Strategic Advisory: Act as a consultant to the client, recommending products or services (financial, real estate, or corporate) that align with their specific objectives.Revenue Generation: Meet monthly or quarterly targets through upselling, cross-selling, and client retention.Conflict Resolution: Serve as the primary point of contact for any issues, ensuring swift and professional resolution to maintain client trust.Networking: Actively seek new high-net-worth (HNW) or corporate leads through referrals and professional networking.Market Intelligence: Stay updated on market trends and competitor offerings to provide proactive advice to clients.Required Skills & QualificationsInterpersonal Skills: Exceptional ability to build rapport and communicate with high-level executives or HNW individuals.Financial Literacy: Strong understanding of market dynamics, investment products, or industry-specific commercial terms.Negotiation & Persuasion: Ability to handle complex negotiations and close deals while maintaining a client-first approach.Organization: Highly organized with the ability to manage multiple client accounts simultaneously without compromising quality.Experience: Typically requires 3-5 years of experience in sales, banking, real estate, or client servicing.

Eligibility:MBA / BBA / Graduate (Freshers can apply)Candidates interested in sales & marketingPrior internship (optional but preferred)Key Responsibilities:Generate and qualify leads through calls, social media, and referencesUnderstand client requirements and suggest suitable propertiesSchedule and coordinate site visits with potential buyersAssist in property presentations and client meetingsFollow up with clients and maintain strong relationshipsSupport the sales team in closing dealsMaintain client data and update CRM records regularlyConduct basic market research on property trends and competitorsAssist in creating marketing content (WhatsApp, Instagram, listings)

Job Description:The Emerald Resort is looking for enthusiastic and responsible candidates to join our hospitality team. We are hiring for Front Office Executive and other hotel operational roles. The candidate should have good communication skills, a professional attitude, and the ability to handle guests efficiently.Key Responsibilities:Welcome and assist guests during check-in and check-outHandle guest inquiries, reservations, and phone callsCoordinate with housekeeping and other departmentsMaintain guest records and ensure smooth front desk operationsProvide excellent customer service to ensure guest satisfactionDirect walk-in Interviews also possible Feel free to contact us on - 9119411411 or 9021373151 Mail - info@theemeraldresorts.in

We are looking for a Customer Consultant to join our team in Viman Nagar. In this role, you will be the first point of contact for our customers, helping them with their inquiries and providing assistance to enhance their experience with our services. **Key Responsibilities:**- **Customer Interaction:** Engage with customers in person or over the phone to address their questions or concerns effectively.- **Problem Resolution:** Identify customer issues and provide timely solutions, ensuring customer satisfaction and a positive experience.- **Product Knowledge:** Stay informed about our products and services to accurately inform customers and promote features that may benefit them.- **Documentation:** Maintain accurate records of customer interactions, feedback, and inquiries to help improve our services.- **Feedback Collection:** Gather customer feedback to understand their needs and share insights with the team to enhance service delivery.**Required Skills and Expectations:**Candidates should have a positive attitude and excellent communication skills, both verbal and written. You should be friendly and approachable, with a strong desire to help others. Basic computer skills are necessary to enter and manage customer information. The ideal candidate should be a quick learner, capable of understanding our products and services to assist customers effectively. A commitment to teamwork and a willingness to adapt to changing environments are also essential for success in this role.

We are seeking a dynamic Sales Manager to lead our sales team in Pune,, Kolhapur and Mumbai India. The ideal candidate will have 3 to 7 years of experience in sales and a passion for driving results.Key Responsibilities:1. **Team Leadership**: You will oversee and motivate the sales team, setting clear goals and providing support to ensure they meet or exceed their targets.2. **Sales Strategy Development**: You will create and implement effective sales strategies to capture market share and expand our customer base.3. **Client Relationship Management**: Building and nurturing strong relationships with clients will be crucial. You will regularly engage with key customers to understand their needs and ensure their satisfaction.4. **Market Analysis**: You will analyze market trends and competitor activities to identify opportunities for growth and recommend improvements to our sales approach.5. **Sales Forecasting**: Accurate forecasting of sales performance is essential. You will track sales metrics and prepare reports to share insights with senior management.Required Skills and Expectations:The successful candidate should possess strong leadership skills, with the ability to motivate and inspire a team. Excellent communication and negotiation abilities are essential for building relationships with clients and closing deals. A strategic mindset is necessary for developing successful sales initiatives. Proficiency in analyzing sales data and market trends will help in making informed decisions. A graduate degree and familiarity with sales tools and CRM software are preferred. A proven track record in achieving sales goals will set you apart.

We are seeking a Relationship Manager to join our team in Wakad. As a Relationship Manager, you will play a key role in building and maintaining strong relationships with clients and help enhance their experience with our services.**Key Responsibilities:**- **Client Engagement:** Actively communicate with clients to understand their needs and provide appropriate solutions, ensuring high levels of satisfaction.- **Account Management:** Oversee the accounts of assigned clients, ensuring their queries are addressed promptly and efficiently to foster loyalty.- **Sales Support:** Assist the sales team in identifying new business opportunities by maintaining regular contact with potential clients and understanding market trends.- **Reporting:** Prepare regular reports on client interactions and feedback, helping to identify areas for improvement and growth.- **Collaboration:** Work closely with internal teams to coordinate efforts and ensure that client needs are highly prioritized and met effectively.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential to convey information clearly and build rapport with clients.- **Problem-Solving Abilities:** Ability to identify and resolve client issues quickly and effectively, demonstrating a proactive approach.- **Organization Skills:** Excellent organizational skills to manage multiple accounts and tasks simultaneously, ensuring nothing falls through the cracks.- **Interpersonal Skills:** A friendly and approachable demeanor to create a welcoming environment for clients and facilitate positive interactions.- **Adaptability:** Willingness to learn and adapt in a fast-paced work environment, showing initiative and enthusiasm in all tasks. This is an exciting opportunity for individuals eager to start their careers in relationship management and client engagement.

We are seeking a dedicated Field Sales Executive based in Pune, India, to expand our customer base and drive sales growth. This is an excellent opportunity for recent school graduates to start their careers in sales.Key Responsibilities:1. **Customer Engagement**: Reach out to potential clients through visits and calls to understand their needs and how our products can meet them, building strong relationships along the way.2. **Sales Presentations**: Prepare and deliver product presentations to clients, effectively showcasing features and benefits to encourage purchases.3. **Lead Generation**: Identify and pursue new sales leads by networking and utilizing various strategies to expand our customer base.4. **Market Analysis**: Stay informed about market trends and competitors in order to provide valuable insights and adapt sales strategies accordingly.5. **Reporting**: Maintain accurate records of sales activities and customer interactions, providing regular updates to management on sales progress and performance.Required Skills and Expectations:The ideal candidate should have a minimum of a 12th-grade education and possess strong communication skills. A proactive approach to problem-solving and a passion for sales are essential. Familiarity with customer service principles will enhance interaction with clients. Since this position is open to male candidates only, a professional demeanor and a commitment to achieving sales targets are expected. Flexibility and adaptability in a dynamic work environment are also crucial for success in this role.

We are seeking a dedicated Customer Support Executive to join our team in Baner. The ideal candidate will manage customer inquiries, resolve issues, and provide exceptional service to our clients.**Key Responsibilities:**- **Respond to Customer Inquiries:** Interact with customers via phone, email, or chat to answer their questions and provide information about products or services.- **Resolve Customer Issues:** Listen actively to customer concerns and work to address and resolve any issues efficiently to enhance customer satisfaction.- **Maintain Customer Records:** Update and manage customer accounts in the database, ensuring that all interactions are recorded accurately for future reference.- **Provide Feedback to Management:** Share insights and feedback from customer interactions with the management team to help improve products and services.- **Collaborate with Team Members:** Work closely with other departments to ensure a seamless customer experience and support when needed.**Required Skills and Expectations:**- The candidate should hold a B.B.A, B.E, or a relevant professional degree and have 1-2 years of experience in customer support or a related field.- Strong communication skills are essential, as the role involves direct interaction with customers. - The ability to work under pressure and manage multiple tasks while maintaining attention to detail is crucial.- A positive attitude and a willingness to learn are vital for success in this role. Candidates should be team players and able to collaborate effectively. - Preference will be given to female candidates for this role, and it requires working from the office full-time.

Job Responsibilities: A Business Relationship Officer (BRO) working on behalf of Bank. They are recruiting CSP (customer service point) and providing service about bank.Expected Start Date: 10/10/2021Job Types: Full-time, ContractQualification: HSC/GraduationSalary: Rs.10,000.00 Rs. 15,000.00 per monthBenefits:Cell phone reimbursementInternet reimbursementSchedule:Day shiftFixed shiftExperience:total work: 1 year (Preferred)/FresherCustomer service: 1 year (Preferred) /Fresher