CRM Jobs

Position: CRMDepartment: Sales & MarketingLocation: Sipcot (Siruseri)Experience- 8+yearsSalary: 9-12 LPAKey Responsibilities:Manage customer relationship activities post-sales.Handle customer queries, complaints and requests.Coordinate with Sales, Accounts, Legal, Projects and Facility teams.Handle documentation, agreement processing, collections and possession formalities.Maintain regular communication with customers regarding payments, project updates and possession.Maintain customer database and CRM records.Prepare MIS reports and handle customer escalations.Required Skills:Strong communication and interpersonal skills.Good coordination and problem-solving abilities.Proficiency in MS Office, Excel and CRM software.Strong customer-handling and follow-up skills.Should be fluent in English & Tamil.

Job detailsWork From Home: Telecaller Needed (Free Selection) .Position: Inbound & Outbound Telecaller .Job Type: Full-Time (Work From Home) .Shift Timings: 8 Hours Shift .Salary: 12,000 to 15,000 / month + Incentives Job Description:Handling inbound calls and outbound client outreach Resolving queries and sharing product details. Terms & Workspace Policy:100% Free Hiring: No charges for application, interview, or training. Refundable IT Security Deposit: A minimal security bond of 249 is required strictly after your 5 PM orientation session to activate your secure calling software portal and data access. 100% Refund Guarantee: This deposit is completely refunded back to you automatically upon completing 50% of your initial task. How to Apply:Send your Resume/CV on WhatsApp Only: Job roleDepartment: Customer Support Role / Category: Customer Support - Service Delivery Employment type: Full Time & Part Time Shift: Day Shift Job requirementsExperience: Freshers Education: 10th or Below 10th Skills: Telecalling - Customer Service, bpo, Target orientation, Chat support, Telecalling, Blended process, Domestic BPO, Telecalling marketing, Chat quality control, Service delivery, Voice modulation, Non-Voice Process, Voice Process, Non-Voice/Chat Process English level: No English Required zAbout companyName: Sr Fast Connect Services pvt ltd Address: Noida, Uttar Pradesh, India

Job Summary We are seeking a dynamic and results-oriented Resident Sales Engineer to join us in the Pune region. The successful candidate will be responsible for promoting and selling our products and services, and ensuring customer satisfaction. The role requires a sales acumen expertise to effectively address customer needs and drive business growth. Key Responsibilities Sales Activities: Identify and pursue new business opportunities for Welding Equipments, Accessories and Spares within the Pune region. Conduct Presentations and Demonstration as necessary. Develop and execute strategic sales plans to meet revenue targets and expand the customer base. This requires extensive field travelling in Pune and surrounding region. Customer Relationship Management: Build and maintain strong relationships with existing and potential customers. Understand their needs, provide tailored welding solutions, and ensure high levels of customer satisfaction. Market Analysis: Conduct market research to identify trends, competitors, and opportunities. Provide insights and recommendations to improve sales strategies and product offerings. Reporting: Prepare and submit regular sales reports, forecasts, and performance metrics to the General Manager at head office. Compliance: Ensure adherence to company policies, industry regulations, and safety standards during all sales and service activities. Qualifications Educational Background: Bachelor's degree OR Diploma in any field. Acumen of Sales and Marketing Activities Experience: Minimum of 2 years of experience in sales preferably (industrial sales). Industry Knowledge: Have a fair understanding of geography of the region and identify potential customer. Technical Skills: Strong technical knowledge of industrial products and services. Proficiency in using CRM software and sales tools. Communication Skills: Excellent verbal and written communication skills in English, Hindi and Marathi. Ability to convey technical information clearly and persuasively. Customer Focus: Demonstrated ability to understand customer needs and provide effective solutions. Strong interpersonal skills and a customer-centric approach. Self-Motivation: Highly motivated and driven to achieve sales targets. Ability to work independently and as part of a team. Travel: Willingness to travel within the Pune and nearby regions to meet customers and attend industry events. Benefits Competitive salary and performance-based incentives. Professional development and training opportunities. Company-provided transportation or travel allowance. Supportive and collaborative work environment.

Key ResponsibilitiesOn-Ground Prospecting & Lead Generation: Travel across assigned local territories to meet potential clients, retailers, dealers, or corporate prospects face-to-face.Client Presentations & Demonstrations: Conduct direct product or service presentations, deliver pitching proposals, and highlight product benefits tailored to customer needs.Relationship & Network Management: Build and maintain strong relationships with local business owners, retailers, or corporate decision-makers to secure repeat business.Negotiation & Closing: Handle objections on the spot, prepare quotes, negotiate commercial terms, and finalize sales contracts.Market Mapping & Competitor Tracking: Identify untapped areas within the assigned territory, gather competitive intelligence (pricing, offers, demand), and report market trends.Collections & Documentation: Ensure timely collection of payments, invoices, and completion of client onboarding paperwork where applicable.Reporting: Maintain daily visit logs, route plans, client updates, and pipeline status using a Mobile CRM app or daily reporting sheets.

We are looking for a motivated and experienced Sales Manager to join our team in Patna. The ideal candidate will have 2 to 5 years of sales experience and a strong passion for driving results.nnKey Responsibilities:nn- Develop Sales Strategies: Create effective sales strategies to target new clients and retain existing customers.n- Lead the Sales Team: Manage and guide the sales team, providing support and training to achieve sales targets.n- Build Customer Relationships: Establish strong relationships with clients to understand their needs and provide tailored solutions.n- Monitor Sales Performance: Track sales metrics and analyze data to improve sales processes and strategies.n- Report Results: Prepare regular reports on sales performance to share with upper management.nnRequired Skills and Expectations:nnCandidates must have excellent communication skills to interact effectively with clients and team members. Strong leadership abilities are vital to motivate the sales team and drive them toward achieving goals. A good understanding of sales principles and customer service is essential for building and maintaining client relationships. The candidate should be adaptable, able to work in a fast-paced environment, and ready to meet challenges head-on. This full-time position requires the ability to work from the office, focusing on developing sales opportunities and maximizing revenue. Male candidates are encouraged to apply.

Key Responsibilities: 1. Build and maintain long-term relationships with existing and prospective clients.2. Understand clients' financial goals and suggest suitable investment solutions.3. Promote financial products such as Mutual Funds, SIPs, Bonds and other investment opportunities.4. Generate new business through client acquisition, referrals and networking.5. Follow up with clients regularly and provide portfolio-related service support.6. Assist clients with investment onboarding, documentation and account-related queries.7. Achieve business development and revenue targets.8. Stay updated on financial markets, investment products and industry developments.

CRM Executive OpportunityWork profile: Telecalling & client acquisition CRM handling & follow-up KYC assistance Bank Account Opening Demat Account Credit Card Loan & Banking Consultancy Customer support & documentationInterested candidates contact karein for more details.

We are seeking an experienced and motivated Sales Officer to join our team in Naranpura, Ahmedabad. The ideal candidate will have a solid background in B2B Sales, with a focus on driving business development and achieving sales targets.In this role, you will generate new business opportunities and manage existing client relationships. You will be responsible for handling the complete B2B sales cycle, from initial outreach to closing deals. Building strong customer relationships is essential, as it will help ensure client retention and satisfaction.Key responsibilities include actively identifying potential clients, presenting our products and services effectively, and providing exceptional customer support throughout the sales process. Moreover, you will need to document sales activities and maintain accurate records of interactions with clients.The ideal candidate will have good communication and interpersonal skills, allowing them to engage effectively with diverse clients. Strong organizational skills and the ability to meet deadlines are crucial. A valid driving licence is required for field visits, and candidates must possess a reliable vehicle for travel.This is a full-time office-based position, allowing you to collaborate closely with our sales team. Candidates with 2 to 6 years of experience in a similar role are encouraged to apply. A minimum educational qualification of a 12th pass is necessary.

Job Title: Business Integration SpecialistLocation: RemoteCompany: Cloudify Solutions Pvt LtdCompany Description:Cloudify Solutions Pvt Ltd leads in process optimization and automation, aiding businessesin their digital transformation journey through detailed analysis, implementation ofcloud-based systems, and strategic technology integration. We specialize in Automation andSystem Integration, guaranteeing seamless connectivity across software systems. OurMarketplace by Cloudify delivers a comprehensive platform for boundless businessautomation opportunities, simplifying workflows and saving resources. As a recognizedexpert in custom integrations, we empower businesses with the necessary tools andresources to achieve their automation objectives.Join us on a path filled with growth, innovation, and success, where collaboration,continuous learning, and cutting-edge technology are the foundation of our culture.Job Description:Position Overview:The Business Integration Specialist at Cloudify Solutions plays a crucial role in linking ourclients' business needs with our sophisticated software solutions. This position is designedfor individuals who have a deep understanding of business processes and are experts inSaaS products, particularly in the domains of CRM, accounting, and e-commerce platforms.Your role is vital in driving our clients towards operational efficiency and streamlinedworkflows through our proprietary platform, Lighthouse, for custom integrations.Key Responsibilities: Engage with clients to deeply understand their business processes, objectives, andchallenges, converting these insights into actionable integration and automationstrategies on our Lighthouse platform. Recommend and integrate suitable SaaS solutions for CRM, accounting, ande-commerce to optimize client workflows. Utilize knowledge of process automation to design and implement effective solutionsthrough Lighthouse. Oversee the project process end-to-end, from gathering business requirements andconverting them into technical specifications to overseeing testing and ensuringthorough documentation. Develop detailed project documentation, including requirements, user stories, andimplementation plans. Provide expertise in API usage, payload management, and JSON formatting forrobust custom integrations. Collaborate with cross-functional teams for the successful delivery of projects fromconcept to execution and support.Qualifications: Bachelor's degree in Business, IT, or a related field. Demonstrated understanding of business processes with an ability to identifyautomation opportunities. Strong knowledge of SaaS products, especially in CRM, accounting, ande-commerce, with a capability to recommend and integrate these systemseffectively. Solid foundation in process automation principles, ideally demonstratedthrough work with iPaaS platforms or similar technologies. Proficiency in API usage, understanding payloads, and working with JSON forcustom integration purposes. Excellent communication skills, capable of conveying complex technical concepts tonon-technical stakeholders. Exceptional organisational skills, attention to detail, and the capacity to managemultiple projects simultaneously. Client-focused approach, dedicated to ensuring client success and satisfaction.

As a Relationship Manager, you will play a vital role in maintaining and enhancing client relationships. This position is based in Mumbai and requires a full-time commitment from individuals with 1 to 7 years of experience.Key Responsibilities include engaging with clients to understand their needs, providing tailored solutions, and ensuring high satisfaction levels. You will also be responsible for actively promoting products and services, which may involve some travel to meet clients. Building and managing strong relationships is essential to your success in this role.To qualify, candidates must be graduates from any stream, with a minimum of 6 months experience in sales. Experience in the Banking, Financial Services, and Insurance (BFSI) sector will be beneficial. Strong communication skills are necessary to effectively convey information and facilitate discussions with clients.Expectations for this role include a willingness to travel as needed and the capability to engage with clients both in-person and over the phone. A laptop or mobile device will be provided to assist you in your duties. Applicants should also possess the ability to complete necessary documentation and maintain records accurately.This is a work-from-office position, providing ample opportunities for in-person collaboration and team engagement. If you are passionate about building relationships and have a keen interest in sales, we welcome you to apply for this dynamic role.

Job Overview: We are looking for a detail-oriented Loan Operations Executive / Associate with 6 months to 1 year of experience in banking or an NBFC. In this role, you will manage initial loan file intake, conduct KYC and document verifications, compute basic financial eligibility, and coordinate with bankers and field investigation to ensure swift turnaround times for disbursement.Key Responsibilities:Application Screening & Intake: Scrutinize incoming loan files (Personal, Home, Auto, or Business loans) to verify document completeness, mandate forms, and applicant signatures.KYC & Document Verification: Verify identity, address, and legal property/business documents strictly against RBI/regulatory guidelines and internal bank compliance policies.Income & Credit Assessment: Conduct preliminary financial evaluations by reviewing 3-6 months of bank statements, payslips, and ITRs.Credit Bureau Screening: Pull and interpret credit bureau reports (CIBIL, Experian, Equifax) to identify adverse repayment trends, defaults, or high credit utilization.Third-Party Coordination: Initiate and monitor external Field Investigation (FI), Residence Verification (RVR), and legal/technical property valuation checks.Customer & Sales Team Liaison: Follow up with Bankers, DSAs (Direct Selling Agents), and applicants to resolve pending documentation queries and speed up file clearance.

We are seeking an enthusiastic Sales Manager to join our team in Panchkula, Haryana. This full-time position is ideal for individuals with a passion for sales and a drive to succeed, regardless of their level of experience.Key Responsibilities:- Develop and implement effective sales strategies to increase revenue and meet targets. This includes identifying market opportunities and potential clients.- Establish and maintain strong relationships with clients. Building a rapport with clients will be crucial for ensuring long-term partnerships.- Oversee the sales team, providing training and support as needed. This will help in achieving team performance and professional growth.- Analyze market trends and competitor activities to make informed decisions. Staying updated on industry trends will aid in adapting strategies effectively.- Prepare and present regular sales reports to senior management. Reporting on progress and challenges will help in aligning the sales strategy with overall business goals.Required Skills and Expectations:Candidates should have a graduate degree and possess strong communication and interpersonal skills. A collaborative attitude is essential as the Sales Manager will work closely with team members and clients. The ability to analyze data and market trends is important for making strategic decisions. We are looking for someone who is adaptable, goal-oriented, and eager to learn in a fast-paced environment. Whether you are a fresh graduate or have up to 6 years of experience, your enthusiasm and drive will be key to your success in this role..

We are seeking a dedicated and organized female Floor Manager to oversee daily operations in our Malad West office. This full-time position is ideal for candidates with 0 to 2 years of experience and a diploma qualification. nnKey Responsibilities:nn1. Supervision of Staff: Coordinate and manage team activities, ensuring each member understands their tasks and responsibilities to achieve smooth operations.nn2. Customer Service Management: Handle customer inquiries and feedback effectively, ensuring a high level of satisfaction by addressing issues promptly and professionally.nn3. Inventory Oversight: Monitor stock levels, conduct regular inventory checks, and coordinate with suppliers to ensure timely replenishment of supplies.nn4. Training and Development: Assist in training new staff members, providing guidance on company policies and procedures to enhance their performance.nn5. Reporting and Analysis: Prepare daily reports on operations and submit them to senior management, identifying any challenges and suggesting improvements.nnRequired skills and expectations include a diploma in a relevant field, strong communication skills, and excellent organizational abilities. The ideal candidate should be able to work in a fast-paced environment, demonstrate leadership qualities, and possess problem-solving skills. Attention to detail and a commitment to delivering quality service are also essential for success in this role.

Job Title : Sales ManangerExperience : 5 years and 2 years in managerial roleLocation : Meera Road, MumbaiRole & ResponsibilitiesHandle B2B sales of valves, fittings, flanges, pipes, tubes and related products.Generate new clients and business enquiries in domestic & international markets.Prepare quotations, negotiate prices and convert enquiries into orders.Maintain client relationships and regular follow-ups.Understand technical requirements and coordinate with internal teams.Achieve sales targets and maintain sales reports.Qualification & Skills :Graduate in any discipline.Industrial/technical sales experience.Knowledge of valves, fittings, pipes and engineering products.Good communication, negotiation and follow-up skills.Client handling and business development skills.Willingness to travel.

We are looking for a motivated and enthusiastic IT Sales Executive to join our team. The candidate will be responsible for generating leads, connecting with potential clients, understanding their requirements, promoting our IT products and services, and converting prospects into customers.Key Responsibilities:Generate leads through calls, emails, social media, and other channels.Contact potential clients and understand their business requirements.Present and explain IT products and services to clients.Follow up with leads and maintain regular communication.Build and maintain strong relationships with new and existing clients.Prepare quotations and coordinate with clients during the sales process.Achieve assigned sales targets and maintain records of sales activities.Candidate Preferences:Good communication and interpersonal skills.Good convincing and negotiation skills.Basic understanding of IT products and services.Freshers with good communication skills can apply.Prior sales or business development experience will be an advantage.Willingness to learn and grow in the IT sales field.

We are looking for an experienced and result-oriented Sales & Marketing Executive with strong knowledge of Chloro-Alkali and Industrial Chemicals. The ideal candidate should have excellent sales, negotiation, and customer relationship management skills to expand business opportunities, manage key accounts, and support the company's growth in domestic and international markets.Key Responsibilities : Sales & MarketingDevelop and manage sales of Chloro-Alkali and related industrial chemical products, etc.Identify and build strong relationships with customers across industries such as textile, paper, pharmaceuticals, agriculture, detergents, and other industrial sectors, etc.Prepare quotations, Generate customer inquiries, negotiate commercial terms, and follow up for orders and payments, etc.Conduct market research and competitor analysis to identify new business opportunities and market trends, etc.Coordinate with suppliers, logistics, vendors, and internal departments to ensure smooth order execution and customer satisfaction, etc.Maintain sales records, customer databases, and prepare periodic sales reports, etc.Achieve sales targets and contribute to business growth through strategic sales planning, etc.Represent the company at trade fairs, exhibitions, customer meetings, and other promotional events, etc.Coordinate with regional and international customers to ensure effective communication and business development, etc.QualificationsBachelor's degree in Marketing, Business Administration, Chemistry, Chemical Engineering, or a related field.Minimum 2-5 years of relevant experience in Sales & Marketing of Chloro-Alkali and Industrial Chemicals.Proven experience in industrial chemical sales with strong market knowledge.Required Skills:Strong knowledge of Chloro-Alkali products and industrial chemical markets.Excellent communication, negotiation, and relationship management skills.Strong analytical, organizational, and problem-solving abilities.Ability to work independently, manage priorities, and meet deadlines.Proficiency in MS Office and sales reporting.Self-motivated, target-oriented, and willing to travel for field sales activities.Work Environment: Field-based role / Office Based RoleRegular coordination with regional and international customers.Travel as required for customer visits, business meetings, and exhibitions.Work Location: Bharuch, GujaratSalary: As per experience and company standardsJob Type: Full-time

Candidates must be dynamic and customer-focused candidate for the position of Sales Executive / Customer Sales Associate for a growing furniture and interior brand. The candidate will be responsible for handling walk-in customers and inbound enquiries, understanding client requirements, and converting leads into successful sales opportunities.Key Responsibilities:Attend walk-in clients and manage enquiries through calls, WhatsApp, Instagram, and website leadsUnderstand customer preferences, lifestyle needs, and design requirementsExplain furniture collections, materials, finishes, and customization options to clientsGenerate, qualify, and follow up on leads to achieve sales closuresBuild and maintain strong relationships with customers, architects, and interior designersMaintain records of leads, follow-ups, and sales conversionsCoordinate with design and production teams for quotations, timelines, and order updatesAchieve monthly sales targets and contribute to business growthRequired Skills & Qualifications:1-2 years of experience in sales, retail sales, or business developmentExperience in furniture, interiors, or luxury retail will be an added advantageStrong communication and interpersonal skillsAbility to understand and explain design concepts to customersBasic knowledge of CRM tools, Excel, or lead management systemsPresentable, self-motivated, and customer-oriented personalityFluency in English and Assamese/Hindi preferredSalary & Benefits:Salary: 14,000 - 20,000 per month (based on experience and skills)Attractive performance-based incentivesOpportunity to work with a growing design-focused furniture brandExposure to custom furniture and interior design processesSupportive and creative work environment

Key ResponsibilitiesDevelop and maintain strong relationships with existing and potential clients.Understand customer requirements and recommend suitable products or services.Manage client accounts and ensure high levels of customer satisfaction.Act as the primary point of contact for client inquiries, concerns, and service requests.Identify opportunities for cross-selling and upselling products and services.Achieve assigned sales, revenue, and customer retention targets.Coordinate with internal departments to resolve customer issues promptly.Monitor market trends and competitor activities to identify business opportunities.Prepare client reports, business reviews, and account performance updates.Ensure compliance with company policies, procedures, and regulatory requirements.

Key ResponsibilitiesDevelop and implement sales strategies to achieve revenue and profitability goals.Lead, mentor, and motivate the sales team to achieve individual and team targets.Identify and develop new business opportunities, markets, and customer segments.Build and maintain strong relationships with key customers and business partners.Monitor sales performance and prepare periodic sales forecasts and reports.Conduct regular market research to identify industry trends and competitor activities.Collaborate with marketing, operations, and other departments to support business objectives.Manage the sales pipeline and ensure effective lead conversion.Negotiate contracts, pricing, and commercial agreements with customers.Ensure customer satisfaction and resolve escalated customer concerns.Monitor and control sales budgets and expenses.

Key ResponsibilitiesDevelop and maintain strong relationships with existing and potential clients.Understand customer requirements and provide suitable products or service solutions.Act as the primary point of contact for customer inquiries and concerns.Identify opportunities for upselling and cross-selling products/services.Regularly engage with clients through calls, meetings, and follow-ups.Resolve customer issues promptly and ensure a high level of client satisfaction.Achieve assigned sales and relationship management targets.Monitor customer accounts and maintain accurate records in CRM systems.Coordinate with internal teams to ensure seamless customer service delivery.Gather customer feedback and provide insights to management.

Job Title: Client Success SpecialistLocation: Remote (Mumbai)Experience: 3-5 years of experience in Client Servicing, Client Success, or Account Management heading Digital Marketing CompaniesRoles & ResponsibilitiesManage multiple client accounts and maintain client relationships.Act as the primary point of contact for clients.Coordinate with SEO, Performance Marketing, Social Media, Creative, and Web teams.Monitor campaign performance and share reports with clients.Ensure timely delivery of projects and resolve client queries.Identify opportunities to improve client retention and account growth.Qulification & SkillsKnowledge of SEO, Google Ads, Meta Ads, Social Media, Branding, and Website Projects.Experience with Google Analytics, Google Ads, and Meta Business Suite.Strong communication, presentation, organizational, and project coordination skills.Ability to manage multiple client accounts and work with cross-functional teams.

Job title: Senior Performance Marketing Manager Lead GenerationExperience: 48 Years (Lead Generation Experience Mandatory)Location: RemoteRole OverviewWe are looking for a Senior Performance Marketing Manager Lead Generation Growth Lead who can manage and scale paid media campaigns for multiple lead generation clients across industries such as real estate, education, healthcare, coaching, B2B, and services.Roles & ResponsibilitiesPaid Media Campaign ManagementPlan, execute, and scale campaigns on Meta Ads (Facebook & Instagram) and Google Ads (Search, Display, YouTube)Scale campaigns while maintaining target CPL and lead qualityLead Generation Funnel OptimizationBuild and optimize TOF, MOF, BOF marketing funnelsStructure awareness lead capture retargeting campaignsOptimize landing pages, lead forms, and thank-you pagesPerformance & Budget ManagementManage campaign budgets and monitor performance metricsTrack CPL, CPQL, and conversion ratesIdentify funnel drop-offs and optimize campaign performanceCreative Testing & OptimizationWork with design and content teams to test different ad creativesExperiment with hooks, messaging angles, offers, and form structuresRun structured A/B testing to improve campaign performanceTracking & AnalyticsEnsure proper Pixel and Conversion API implementationSet up GA4 tracking and CRM integrationsQualification & SkillsStrong expertise in Meta Ads and Google Ads (Lead Generation campaigns)Understanding of lead generation funnels and conversion optimizationHands-on experience with GA4 and performance trackingStrong analytical and data-driven decision-making skillsExperience managing high-budget campaigns (15L+ monthly preferred)

Position Overview We are seeking a dynamic and enthusiastic Business Development Executive to join our team for field sales of industrial chemicals and lubricants across Maharashtra. The ideal candidate will have a passion for sales, an understanding of industrial applications, and a proven track record in industrial sales. Key Responsibilities Identify and target potential clients in the industrial sector for industrial maintenance chemicals and lubricants. Develop and maintain relationships with existing clients, ensuring high levels of client satisfaction. Prepare and deliver presentations, demonstration to clients, highlighting the benefits and applications of our products. Negotiate sales contracts and close deals to meet and exceed sales targets. Provide technical support and advice to clients regarding the use of our products in their applications. Prepare regular reports on sales activities, market trends, and client feedback. Travel extensively across Maharashtra to meet clients and conduct sales activities. Requirements Bachelors degree in any stream. Minimum of 1-2 years of experience in industrial sales, preferably in lubricants. Acumen of Sales and Marketing Activities Strong understanding of industrial applications and the ability to provide technical advice. Excellent communication and interpersonal skills. Strong negotiation and closing skills. Ability to travel extensively across Maharashtra. Self-motivated, with a dedication and zeal for sales. Incentives Attractive incentive structure based on sales performance. Opportunities for career growth and development within the company. Comprehensive training and support provided.

SAP CRM Functional Consultant Experience: 6-9 YearsLocation: BangaloreHiring Company: Talent Zone ConsultantBrief JD:We are hiring an SAP CRM Functional Consultant with strong experience in SAP CRM implementation, configuration and production support. The role involves requirement gathering, business process mapping, functional configuration and coordination with technical teams.Key ResponsibilitiesGather business requirements and translate them into SAP CRM solutions.Configure SAP CRM modules based on business processes.Work on Sales, Service and Marketing processes.Prepare functional specifications and process documentation.Support integration with SAP ECC/S4HANA and other systems.Perform functional testing, UAT support and issue resolution.Analyze production issues and coordinate with technical teams.Support enhancements, change requests and implementation activities.Collaborate with business stakeholders and project teams.Relevant SkillsetSAP CRM, SAP CRM Functional, CRM Sales, CRM Service, CRM Marketing, SAP ECC, S/4HANA, CRM Configuration, Business Process, Functional Testing, UAT, Integration, Functional Specification, SAP SD

Salesforce Business Analyst Experience: 7-11 YearsLocation: HyderabadIndustry: IT Hiring Company: Talent Zone ConsultantBrief JD:We are hiring a Salesforce Business Analyst with strong experience in gathering business requirements, Salesforce process analysis and translating business needs into scalable CRM solutions. The role involves stakeholder management, process mapping and collaboration with Salesforce technical teams.Key ResponsibilitiesGather and analyze business requirements from stakeholders.Translate business needs into Salesforce functional requirements.Create user stories, process flows and functional documentation.Analyze and improve Salesforce CRM business processes.Collaborate with Salesforce developers, architects and QA teams.Support solution design, testing and UAT activities.Conduct gap analysis and identify process improvement opportunities.Manage stakeholder communication and requirement prioritization.Support Salesforce implementations, enhancements and releases.Relevant SkillsetSalesforce, Salesforce CRM, Business Analysis, Requirements Gathering, User Stories, Process Mapping, Gap Analysis, UAT, Salesforce Sales Cloud, Service Cloud, CRM, Agile, Jira, Stakeholder Management, Functional Documentation