CRM Jobs

Key ResponsibilitiesClient Onboarding & Profiling: Interact with clients and their families via phone, WhatsApp, or meetings to understand partner preferences age, community, profession, background.Matchmaking & Coordination: Search, screen, and shortlist matching profiles based on client requirements, and initiate contact/meetings between families.Sales & Conversions: Explain membership packages, upgrade plans, and benefits to prospects; convert inquiries into paid memberships.Portfolio Management: Maintain active follow-ups with assigned paid members to ensure high satisfaction, renewals, and successful match stories.Data Privacy & CRM: Keep accurate records of interactions and client feedback safely logged in the company CRM tool

We are looking for an enthusiastic Airport Ticketing Executive to join our team in Gwalior, India. This role is ideal for individuals seeking entry-level opportunities in the aviation industry.As an Airport Ticketing Executive, your primary responsibilities will include:- Ticket Booking: Assist customers in booking flight tickets by providing accurate information on flights, pricing, and availability to ensure a smooth booking process.- Customer Support: Address customer inquiries and resolve issues related to ticketing, cancellations, or changes, ensuring excellent service and customer satisfaction.- Documentation Management: Maintain accurate records of ticket transactions and ensure proper documentation is completed for all bookings and cancellations.- Coordination with Airlines: Liaise with various airline representatives to get updated information about flights and fares, helping to provide the best options for customers.- Payment Handling: Process payments responsibly while ensuring secure transactions, and provide receipts to customers as proof of payment.To be successful in this role, you should have strong communication skills, a friendly demeanor, and an ability to stay calm under pressure. Attention to detail is essential, as you will work with various booking systems and customer data. A positive attitude and a willingness to learn are also important, as this position may require adapting to new tools and procedures. Candidates with prior experience in customer service or the travel industry are preferred, but fresh graduates are encouraged to apply.

As a Customer Care Executive, your role is crucial in ensuring that our customers receive exceptional service and support. You will be the first point of contact for customers, helping them with inquiries and resolving their issues.**Key Responsibilities:**- **Handle Customer Inquiries:** Address customer questions and concerns through multiple channels, including phone, email, and chat, ensuring prompt and accurate responses.- **Resolve Issues:** Identify, troubleshoot, and resolve customer complaints efficiently, taking ownership of each case to ensure customer satisfaction.- **Provide Product Knowledge:** Educate customers about our products and services, assisting them in understanding features and benefits to enhance their experience.- **Maintain Records:** Document customer interactions and transactions accurately in the system to ensure proper follow-up and resolution tracking.- **Collaborate with Other Teams:** Work closely with sales, technical support, and other departments to find solutions and improve the overall customer experience.**Required Skills and Expectations:**Candidates should possess strong communication skills and a friendly demeanor to build rapport with customers. A problem-solving attitude is essential as you will need to address various customer issues effectively. Experience in customer service or call center operations is preferred, but not mandatory for those eager to learn. You should be detail-oriented with good organizational skills to handle multiple inquiries simultaneously. Additionally, proficiency in basic computer applications is necessary to log and track customer interactions. A minimum educational qualification of completing the 12th grade is required, along with a willingness to work full-time from our office in Gurgaon.

We are looking for a Field Sales & Marketing Executive to join our team at Aarth Fin-trade Private Limited. The role requires candidates who are skilled in building customer relationships, following up on leads, and maximizing sales opportunities. Identify prospects and develop sales strategies to drive business growth.

We are seeking an Airport Guest Relationship Executive to provide exceptional customer service to travelers at the Ranchi airport. This role is perfect for freshers looking to start their careers in the hospitality and travel industry.The key responsibilities include greeting passengers warmly as they arrive, ensuring they feel welcomed and supported. You will assist guests with their inquiries about flights, airport facilities, and services. Another important duty is to manage passenger complaints, ensuring they are addressed promptly and efficiently to maintain high levels of customer satisfaction. Additionally, you will provide guidance on navigating the airport, helping guests locate check-in counters, boarding gates, and lounges.To succeed in this role, strong communication skills are essential. You should be able to speak clearly and listen attentively to passenger needs. An upbeat and friendly demeanor is crucial, as you will often be the first point of contact for travelers. Teamwork skills are also important, as you will work closely with other airport staff to create a seamless experience for guests. Moreover, being knowledgeable about airport procedures and attractions can greatly enhance your ability to assist travelers. A positive attitude, willingness to learn, and a strong sense of responsibility will help you thrive in this fast-paced environment. If you are enthusiastic and enjoy helping others, this position could be a great fit for you.

We are looking for a motivated Sales Manager to join our team. This part-time position allows you to work from home, making it easy to balance your work and personal life. Ideal candidates will have up to 3 years of experience in sales and a minimum education of 12th grade.Key responsibilities include:1. **Lead Generation**: Identify and reach out to potential customers through various channels including social media and networking platforms.2. **Sales Presentations**: Create and deliver engaging presentations to showcase our products or services to prospective clients.3. **Client Relationship Management**: Build and maintain strong relationships with clients to understand their needs and provide excellent customer service.4. **Sales Tracking and Reporting**: Monitor sales activities and results, preparing regular reports to evaluate performance and strategize accordingly.Required skills and expectations:Candidates should possess strong communication and interpersonal skills, enabling effective interaction with clients and team members. Basic knowledge of sales techniques and enthusiasm for driving results will be essential. Self-motivation and the ability to work independently are crucial, as this role is remote. Time management skills are important to balance multiple tasks efficiently. You should be comfortable using digital tools for communication and tracking sales activities. While prior sales experience is beneficial, candidates with a strong willingness to learn and grow in this role are encouraged to apply.

As a Floor Manager, you will play a critical role in overseeing daily operations and ensuring a smooth workflow on the floor. This position requires a proactive and organized individual who can manage both staff and customer interactions effectively.**Key Responsibilities:**- **Staff Management:** Supervise and guide team members to maintain high performance and morale. This includes training new staff and offering ongoing support to enhance productivity.- **Operational Oversight:** Monitor daily operations to ensure efficiency and compliance with established procedures. Address any issues that arise to keep everything running smoothly.- **Customer Interaction:** Engage with customers to provide exceptional service and resolve any complaints or inquiries. This will help create a positive customer experience and encourage repeat business.- **Inventory Control:** Manage inventory levels by performing regular checks and coordinating with suppliers to ensure adequate stock. This is crucial to meet customer demands without delays.- **Reporting:** Prepare and present reports on floor operations, staff performance, and sales figures to upper management. This data is essential for making informed decisions.**Required Skills and Expectations:**Candidates should have 3 to 8 years of experience in a management role, ideally within a retail or hospitality environment. A degree in B.C.A, B.B.A, or B.Com is preferred. Strong leadership and communication skills are essential for motivating staff and interacting with customers effectively. The ability to solve problems quickly and maintain organization in a busy environment is crucial. You should be adaptable and willing to work directly from the office to manage daily operations efficiently.

We are looking for a Tally Sales Executive to join our team in Karaikudi. This is a full-time position suitable for fresh graduates or individuals with up to one year of experience. The role involves selling Tally software and providing support to our clients.**Key Responsibilities:**- **Sales Activities:** Conduct sales presentations and demonstrations of Tally software to potential customers, highlighting its features and benefits to generate interest and leads.- **Client Relationship Management:** Build and maintain strong relationships with existing and potential clients to ensure customer satisfaction and loyalty.- **Product Knowledge:** Stay updated with the latest Tally software features and updates to effectively communicate these to clients and assist them in making informed purchasing decisions.- **Market Research:** Engage in market research to identify new opportunities and emerging trends in the software industry, helping the company to stay competitive.- **Reporting:** Prepare weekly and monthly reports on sales activities and customer feedback, providing insights to management on sales performance and market trends.**Required Skills and Expectations:**- Strong communication skills, both verbal and written, to interact effectively with clients and team members.- Basic understanding of accounting principles and software solutions, particularly Tally, is advantageous.- Ability to work independently and as part of a team, managing multiple tasks efficiently.- A positive attitude and willingness to learn about the software and sales processes.- Must be results-oriented with a focus on achieving sales targets and enhancing customer satisfaction.

Key Responsibilities:Manage complete showroom sales operations for Harley-Davidson motorcycles.Achieve monthly and yearly sales targets.Lead, motivate, and guide the sales team for better performance.Ensure excellent customer handling and premium buying experience.Maintain strong relationships with customers and generate repeat business.Plan and execute sales campaigns, events, rides, and promotional activities.Coordinate with marketing team for lead generation activities.Monitor inquiry handling, test rides, bookings, and deliveries.Prepare daily, weekly, and monthly sales reports.Handle customer complaints and ensure timely resolution.Ensure proper display and presentation of motorcycles and merchandise in showroom.Train team members on product knowledge and sales techniques.Maintain coordination with finance and insurance teams for smooth deal closures.Required Skills:Strong leadership and team handling skills.Excellent communication and negotiation abilities.Passion for premium motorcycles and riding culture.Good customer relationship management skills.Ability to work under pressure and achieve targets.Knowledge of automobile dealership operations.

We are seeking a motivated Inside Sales Executive to join our team in Mumbai. This role is ideal for individuals who are enthusiastic about sales and eager to grow their career in a dynamic environment. You will play a vital role in driving sales and building relationships with potential clients.**Key Responsibilities:**- **Lead Generation:** Identify potential customers through research and outreach activities to create a pipeline of leads.- **Communication:** Engage with prospects via phone and email to understand their needs and present our products effectively.- **Sales Pitch:** Prepare and deliver compelling sales presentations tailored to the client's requirements to boost interest and close deals.- **Follow-Up:** Maintain regular communication with leads and existing clients to nurture relationships and encourage repeat business.- **Sales Reporting:** Keep accurate records of sales activities and client interactions, providing regular updates to management on progress towards sales targets.- **Collaboration:** Work closely with the sales team and other departments to ensure a seamless customer experience from inquiry to purchase.**Required Skills and Expectations:**The ideal candidate will have excellent communication skills, both written and verbal, with a confident approach to sales. A strong ability to listen and adapt to customer needs is essential. Candidates should also be goal-oriented and self-motivated, with a willingness to learn and improve continuously. A background in sales is a plus but not mandatory, as we welcome fresh graduates with a positive attitude and eagerness to succeed. Proficiency in basic computer applications and CRM software is desired.

We are looking for a dedicated Relationship Manager in Kolkata, India, to build and maintain strong relationships with clients. The ideal candidate will have 1 to 2 years of experience and a graduate degree.Key Responsibilities:1. Client Engagement: Establish and maintain connections with clients to understand their needs and ensure satisfaction, fostering long-term loyalty.2. Problem Solving: Address client concerns and resolve issues promptly, acting as the main point of contact for inquiries and support.3. Product Knowledge: Stay informed about our products and services to provide accurate information and offer tailored solutions to clients.4. Reporting: Prepare regular reports on client interactions and feedback, helping to improve service and identify growth opportunities.5. Collaboration: Work closely with other departments, such as sales and marketing, to ensure alignment in client servicing and to enhance the overall client experience.Required Skills and Expectations:The ideal candidate should possess excellent communication and interpersonal skills to interact effectively with clients and colleagues. Strong problem-solving abilities are essential for addressing client issues. A basic understanding of client relationship management principles is needed, along with the ability to use customer relationship management (CRM) software. We expect a proactive attitude and the capability to work both independently and as part of a team, ensuring that client needs are met consistently and efficiently. The ability to manage multiple tasks while maintaining attention to detail is crucial in this role.

Job Title: Branch ManagerLocation: Surendranagar , GujaratExperience: Minimum 5 years in Banking or 2 years as Branch Manager and retired person also preferred.Job Summary:We are looking for an experienced and dynamic Branch Manager to lead branch operations, drive business growth, and ensure excellent customer service. The ideal candidate should have strong leadership skills, good knowledge of banking products, and experience handling branch operations and team management.Key Responsibilities:1. Business Development & SalesAchieve branch sales targets for deposits, loans, insurance, and other banking products.Identify new business opportunities and build relationships with customers.2. Branch Operations ManagementOversee day-to-day branch functioning including cash management, audit compliance, and regulatory guidelines.Ensure smooth operations, timely reporting, and adherence to RBI norms (where applicable).3. Team LeadershipLead, train, and mentor branch staff for improved productivity and service quality.Conduct regular performance reviews and ensure team achieves individual and branch goals.4. Customer Service & Relationship ManagementBuild strong customer relationships and ensure high customer satisfaction.Handle key customers, large accounts, and corporate relations in the region.5. Compliance & Risk ManagementEnsure full compliance with company policies and banking regulations.Monitor branch risks, overdue accounts, and implement corrective measures.Coordinate with audit teams and ensure zero non-compliance observations.Requirements and Qualification:Graduation mandatory; MBA/PGDM preferred (optional).Strong knowledge of retail banking, lending products, and operations.Excellent communication, leadership, and problem-solving skills.Ability to meet targets and manage business pressure.

WBC is Hiring! Join the WBC family and kick-start your career with us! Open Positions:Tally Sales Executive

We are looking for an enthusiastic Assistant Sales Manager to join our team in Mumbai. The ideal candidate will have 5 to 10 years of relevant experience and a background in B.C.A, B.Com, B.Sc, or B.E.**Key Responsibilities:**- **Support Sales Strategies**: Assist the Sales Manager in developing and implementing sales strategies to meet company targets and expand market presence.- **Customer Relationship Management**: Build and maintain strong relationships with clients to understand their needs and provide superior service.- **Sales Data Analysis**: Analyze sales reports and data to identify trends, challenges, and opportunities for growth. Share insights with the sales team to improve performance.- **Team Coordination**: Work closely with the sales team ensuring they have the necessary resources and support to achieve their goals.- **Training and Development**: Help train new sales staff and mentor team members to enhance their skills and knowledge about our products and services.- **Performance Monitoring**: Monitor sales performance and provide feedback to team members to drive improvements and achieve sales objectives.**Required Skills and Expectations:**- Proven experience in sales or a related field, with a clear understanding of sales processes and techniques.- Strong communication skills, both verbally and in writing, to effectively engage with clients and team members.- Good analytical skills to interpret sales data and make informed decisions.- Ability to work collaboratively in a team environment and support colleagues in achieving sales goals.- Strong organizational skills to manage multiple tasks and prioritize effectively in a fast-paced work environment.

As an Airport Guest Relationship Executive, you will play a vital role in ensuring a positive experience for travelers at the airport. Your primary responsibility will be to assist guests, answer their queries, and help them navigate the airport environment smoothly.**Key Responsibilities:**- **Guest Assistance:** Provide support to guests by answering questions, guiding them to various airport facilities, and ensuring their needs are met.- **Check-In Support:** Assist guests during the check-in process, helping them with procedures and ensuring a hassle-free experience.- **Handling Complaints:** Address any concerns or complaints from guests promptly and professionally, ensuring they feel heard and valued.- **Information Dissemination:** Share important information about flight schedules, boarding gates, and any other relevant updates to keep guests informed.- **Feedback Collection:** Gather feedback from guests about their experiences at the airport, which will help improve services.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication is essential to interact effectively with guests and provide clear information.- **Customer Service Orientation:** A genuine desire to help others and maintain a friendly attitude throughout the interaction with guests is necessary.- **Problem-Solving Abilities:** Ability to think quickly and offer solutions to any challenges faced by guests during their journey.- **Team Player:** Willingness to work collaboratively with fellow staff members to ensure efficient airport operations.- **Basic Computer Knowledge:** Familiarity with basic computer systems and software to assist in various tasks is required. This position is suitable for individuals who are enthusiastic and passionate about providing excellent customer service in a dynamic environment.

We are seeking a friendly and enthusiastic Airport Guest Relationship Executive to join our team in Deogarh, India. This role is perfect for freshers who enjoy working in a lively environment with travelers.Key Responsibilities:- **Guest Assistance**: Welcome passengers at the airport and provide helpful information about flights, services, and local attractions, ensuring a positive travel experience.- **Problem Resolution**: Address passenger inquiries and concerns efficiently, providing solutions to enhance their overall experience at the airport.- **Communication**: Maintain open and clear communication with guests and other team members, creating a team-oriented atmosphere.- **Feedback Collection**: Gather feedback from travelers regarding their experiences, helping to improve service quality and guest satisfaction.- **Reporting**: Prepare daily reports on guest interactions and issues encountered, which will assist in improving future services.Required Skills and Expectations:Candidates must have a positive attitude and excellent interpersonal skills to interact effectively with guests from diverse backgrounds. Strong problem-solving capabilities are essential to address guest concerns promptly. Basic knowledge of airport operations and a willingness to learn is valued. Candidates should be adaptable, able to work in a dynamic environment, and committed to providing outstanding customer service. A minimum education of 10th pass is required. Flexibility in working hours, including weekends and holidays, is expected as this role supports airport operations.

Job Title: Customer Relationship Executive (CRE) Location: Udaipur, Rajasthan Industry: Automobile Experience: 1 Year

Job Title: Client Success SpecialistLocation: Remote (Mumbai)Experience: 3-5 years of experience in Client Servicing, Client Success, or Account Management heading Digital Marketing CompaniesRoles & ResponsibilitiesManage multiple client accounts and maintain client relationships.Act as the primary point of contact for clients.Coordinate with SEO, Performance Marketing, Social Media, Creative, and Web teams.Monitor campaign performance and share reports with clients.Ensure timely delivery of projects and resolve client queries.Identify opportunities to improve client retention and account growth.Qulification & SkillsKnowledge of SEO, Google Ads, Meta Ads, Social Media, Branding, and Website Projects.Experience with Google Analytics, Google Ads, and Meta Business Suite.Strong communication, presentation, organizational, and project coordination skills.Ability to manage multiple client accounts and work with cross-functional teams.