CRM Jobs

K9HR SOLUTIONS. Nidhi Jethva HR Manager (+91 93134 66308) is looking for a Marketing Manager as follows:A Marketing Manager in a rotavator or agricultural machinery manufacturing company drives product demand, generates sales-qualified leads, and builds brand loyalty among farmers and dealer networks. Responsibilities combine digital marketing, on-the-ground promotional events, and close collaboration with sales teams.Core ResponsibilitiesDealer & Distributor Support: Create co-marketing materials, product catalogs, and promotional campaigns to help dealers push rotavators and farm implements.Field Promotions: Plan and execute live product demonstrations, retailer meets, and coordinate participation in agricultural exhibitions and trade shows.Lead Generation: Manage B2B platforms like IndiaMART and TradeIndia, and run targeted performance marketing campaigns to generate dealer and distributor inquiries.Market Research: Analyze competitor pricing, regional soil conditions, and customer feedback to optimize go-to-market strategies and product positioning.Brand Management: Ensure consistent brand messaging across print brochures, digital channels, and local advertisements tailored to rural and B2B markets.

Job Title: Customer Relationship Executive (CRE) / Customer Relationship Manager (CRM)We are hiring a Customer Relationship Executive (CRE) / Customer Relationship Manager (CRM) with 1-2 years of experience.Eligibility:Qualification: Any GraduateExperience: 1-2 years in Customer Relationship, Customer Service, or a similar roleExcellent verbal and written communication skillsStrong interpersonal and customer handling abilitiesAbility to build and maintain positive client relationshipsGood problem-solving skills and a customer-centric approachSalary:

Responsible for Solar Fan & lighting division sale (Government Sales, Project Sales and Channel Sales) for Rajasthan. Responsible for market mapping. Keeping track of problem area pertaining to dealer e.g. Order Executionerror, AccountExceptional sales result Compelling leadership skills Cross-cultural sales background Complex project negotiation Exceptional multi-tasker Resolution-oriented Energetic

Job Description - Customer Support ExecutiveCompany: Sharas Venture Private Limited (Graciss Menstrual Care)Location: Coimbatore, Tamil NaduDepartment: Customer SupportReports To: Customer Support Manager / Operations ManagerAbout the RoleWe are looking for a customer-focused and enthusiastic Customer Support Executive to deliver exceptional service to our customers across phone, email, WhatsApp, website, and e-commerce platforms. The ideal candidate will handle customer inquiries, resolve complaints, process orders, and ensure a seamless customer experience while maintaining high service standards.Key ResponsibilitiesCustomer SupportRespond to customer inquiries through phone, email, WhatsApp, website chat, and social media.Provide accurate product information and usage guidance.Resolve customer complaints promptly and professionally.Escalate complex issues to the appropriate department.Maintain high customer satisfaction through timely support.Order ManagementProcess customer orders received through the website, WhatsApp, and marketplaces.Track shipments and provide delivery updates.Coordinate with logistics partners for dispatch and delivery.Handle order modifications, cancellations, returns, exchanges, and refunds.E-commerce SupportSupport customers purchasing through Shopify, Amazon, Flipkart, Meesho, and other online platforms.Monitor order status and ensure timely fulfillment.Coordinate with warehouse and dispatch teams to resolve order-related issues.Customer Relationship ManagementMaintain accurate customer records in the CRM system.Follow up with customers to ensure issue resolution.Build long-term customer relationships and encourage repeat purchases.Collect customer feedback and share improvement suggestions with management.Sales SupportAssist customers in selecting suitable products.Promote ongoing offers, subscriptions, and combo packs.Support upselling and cross-selling opportunities.Coordinate with the sales team for bulk and distributor inquiries.Documentation & ReportingMaintain records of customer interactions and complaints.Prepare daily and monthly customer support reports.Track complaint resolution time and customer satisfaction metrics.Ensure all customer information is accurately updated.QualificationsBachelor's Degree in any discipline (BBA, B.Com, BA, B.Sc, BCA, or equivalent).1-3 years of experience in Customer Support, Customer Service, Call Centre, E-commerce Support, or FMCG.Fresh graduates with excellent communication skills may also apply.Required SkillsTechnical SkillsCustomer Relationship Management (CRM)Shopify Order ManagementE-commerce SupportMicrosoft ExcelMicrosoft WordGoogle WorkspaceData Entry & DocumentationWhatsApp BusinessEmail ManagementSoft SkillsExcellent Communication SkillsActive ListeningCustomer-Centric ApproachProblem SolvingComplaint ResolutionPatience & EmpathyTime ManagementMultitaskingAttention to DetailTeamwork & CoordinationKey Performance Indicators (KPIs)Customer Satisfaction (CSAT) ScoreFirst Response Time (FRT)Average Resolution Time (ART)Number of Customer Queries ResolvedOrder Processing AccuracyReturn & Refund Resolution TimeCustomer Retention RatePositive Customer FeedbackCRM Data AccuracyUpselling & Cross-selling PerformanceSalary18,000 - 25,000 per month (Based on experience and qualifications)Employment DetailsEmployment Type: Full-TimeExperience: 1-3 YearsIndustry: FMCG / Manufacturing / Consumer Goods / E-commerceWork Location: Coimbatore, Tamil Nadu

We are looking for a dedicated and detail-oriented Assistant Operation Executive to support the Operations Department in managing day-to-day loan processing activities across Corporate Syndication, Retail Syndication, Insurance, and Post Disbursement Servicing. The candidate will assist in maintaining accurate documentation, coordinating with clients, banks, NBFCs, and internal teams, and ensuring timely execution of operational tasks.The ideal candidate should have good communication and coordination skills, basic knowledge of banking and financial products, and the ability to work in a fast-paced environment. Responsibilities include collecting and verifying documents, preparing case files, updating MIS reports, following up with lenders and clients, tracking case progress, maintaining records, and ensuring compliance with company SOPs and lender requirements.The candidate should be proficient in MS Excel, MS Word, and email communication, possess strong organizational skills, and demonstrate attention to detail. Freshers with relevant qualifications or candidates having 0-2 years of experience in banking, NBFCs, loan processing, or financial consultancy are encouraged to apply.The role requires a positive attitude, willingness to learn, teamwork, and the ability to manage multiple tasks while meeting deadlines and maintaining high levels of accuracy and customer service.

- Managing executive's calendar and scheduling appointments: The executive assistant will be responsible for organizing the executive's schedule, setting up meetings, and coordinating appointments to ensure smooth operations.- Handling executive correspondence: This includes drafting emails, responding to inquiries on behalf of the executive, and maintaining professional communication with stakeholders.- Coordinating travel arrangements: The executive assistant will arrange travel logistics including flights, accommodations, and transportation for the executive's business trips.- Conducting research and preparing reports: Research tasks may include gathering information for presentations, market analysis, or business development opportunities. The assistant will compile data and create reports for the executive's review.- Providing administrative support: This includes tasks such as preparing documents, managing files, and handling paperwork to assist the executive in their daily responsibilities.- Strong organizational skills: The ideal candidate should have excellent organizational abilities to manage multiple tasks simultaneously and prioritize effectively.- Excellent communication skills: The executive assistant must have strong written and verbal communication skills to interact with internal and external stakeholders professionally.- Proficiency in Microsoft Office: The candidate should be proficient in using MS Office tools such as Word, Excel, and PowerPoint for creating documents, spreadsheets, and presentations.- Ability to maintain confidentiality: The executive assistant will have access to sensitive information and must demonstrate discretion and confidentiality in handling confidential data.

Export sales Of tower transmission, Duties &Responsibilities:-Job location Jaipur1) Technical evaluation, costing, tendering and order negotiations and finalisation oftransmission tower orders, sub-station, sub-station structures, railway OHEstructures, MMS for solar power plant and space structures.2) Should possess comprehensive knowledge of transmission line tower and towerstructure requirement in the country by various utilities and EPC companies andcontractors.3) Should have effective liasioning with utilities and EPC companies and contractorsfor securing orders. The incumbent person shall lead a team of personnels forsecuring orders, monitoring, timely delivery, raising timely bills and follow-uppayments effectively. Shall be reporting to Sr. VP/President.4) Shall be responsible to synchronise and monitor status of production of variousorders received / in pipeline for timely completion and shall actively prepareproduction, dispatch and recovery plan on month to month basis. Liasion withproduction departments, ensure timely dispatches and maintain minimum finishedgood inventory as well as raw material inventory.5) Need to have exposure to export TL towers and sub-station structures undervarious schemes of Government of India for encouraging export like CapitalGoods Import against zero duty under EPCG schemes etc.6) Need to have regular contact with clients for securing orders.Interested person may please apply indicating their strength to fulfil the above duties andresponsibilities as indicated and also additional strengths which the applicant considersvital.

K9HR SOLUTIONS, varsha Dabhi(HR Recruiter - Mo. No. 9875279592 Email ID: hr025.k9hrs@gmail.com) is looking for a motivated and enthusiastic Field Sales Executive to join our team in Rajkot, India. This entry-level position is ideal for recent graduates looking to kick-start their career in sales.As a Field Sales Executive, you will be responsible for promoting and selling our products to potential customers in your assigned territory. Your main goal will be to build strong relationships with clients and generate sales leads.Key responsibilities include:- **Customer Engagement**: Actively reach out to potential clients, introduce our products, and maintain a strong presence in the field.- **Sales Presentations**: Conduct in-person presentations to showcase product benefits and address customer questions, ensuring clarity and understanding.- **Market Research**: Gather valuable insights about market trends, customer preferences, and competitor activities to inform our sales strategies.- **Follow-ups**: Keep in touch with potential and existing customers to ensure satisfaction and nurture long-term relationships.- **Reporting**: Maintain accurate records of sales activities, customer interactions, and progress toward personal sales targets.Required skills and expectations include strong communication abilities to effectively express ideas, a proactive attitude toward meeting sales targets, good organizational skills, and a willingness to learn and adapt in a fast-paced environment. A willingness to travel within your territory is essential to meet clients in person and seize sales opportunities. Male candidates are preferred for this role.

K9HR SOLUTIONS is looking for Business Development Coordinator as Follows:We Are Seeking A Highly Organized, Tech-SavvyProblem Solver To Become The Backbone Of Our SalesAnd Back-Office Operations. As The Managing DirectorFocuses On Business Growth And Manufacturing, ThisIndividual Will Take Full Ownership Of Our Daily SalesTracking, CRM Management, Inbound Lead Response,And Outbound Follow-Ups.Job Specification Language Proficiency: Fluent In Hindi andGujarati; Workable Professional English (ForEmails and CRM Data Entry / Management).Computer Literacy: Must Be HighlyComfortable With Computers, InternetResearch, And Basic Tools (Excel, Word, andWhatsapp Web). Prior Exposure ToERPS/CRMS Is A Bonus, But Not MandatoryIf The Candidate Is A Fast Learner.Key Skill Required in Candidate Tech-Friendly / Fast Learner: Does Not NeedTo Be An Expert On Day 1, But Must Have TheInstinct To Use Google And YouTube TutorialsTo Figure Out Software Functions Independently.Assertive & Confident: Must Be ComfortableManaging Up And Holding On-Ground FieldSales Representatives Reporting For Their DailyReports.Fearless On The Phone (Telesales): Not To BeShy About Making Outbound Calls To Cold OrWarm Leads To Introduce Our Products, QualifyTheir Interest, And Handle Basic Objections.Relentless Follow-Up Skills: Understands ThatThe Money Is In The Follow-Up. PersistentlyTracks Leads and Makes the Multiple Touchpoints required to Close A Deal.Highly Organized: Relies On Systems,Checklists, And Calendars. Does Not Let EmailsSit Unread or Forget Scheduled Call-backs.Structured Market Visits: Step Out Of TheOffice To Execute Specific, Pre-Planned MarketTours. You Will Have To Travel To Meet WithDealers, Present Catalogs Or Samples, And BuildFace-To-Face Relationships Following A StrictItinerary Set By Management.Any other specification / Expectation Figure-It-Out Attitude: We Do Not WantSomeone Who Stops Working The Moment TheyFace A Minor Confusion. The Ideal CandidateWill Try To Find The Solution Or Bring A BestGuess Before Asking Management For Help.Ownership Mentality: Expected To Treat TheCRM And Lead Database Accurately.Budget & Salary: Agency To Note: PleaseSource Candidates Within A Junior/Entry-LevelBudget Framework Suitable For The MorbiMarket.Market-Ready & Mobile: While You WillSpend Significant Time In The Office ManagingSystems, You Must Be Completely Willing AndPhysically Able To Travel In The Field. YouShould Be Comfortable Navigating The MarketAnd Speaking Confidently With Retail ShowroomOwners And Distributors.

K9HR SOLUTIONS is looking for enthusiastic Sales Executives for our Rajkot location. The role involves field sales, meeting potential customers, maintaining client relationships, generating leads, presenting products/services, negotiating deals, and achieving sales targets. Candidates should have good communication and interpersonal skills, basic computer knowledge, and a customer-focused approach. Freshers and candidates with up to 2 years of experience are welcome to apply. Applicants must have their own vehicle and mobile phone.

Job Title : AGM - SalesLocation: Piyala, HaryanaExperience: 15-20 years of experience in Business Development, Sales, or Key Account Management.Role ResponsibilitiesDevelop new business opportunities and expand existing client accounts.Achieve sales, revenue, and business growth targets.Build and maintain strong relationships with key customers.Identify new markets, territories, and business opportunities.Analyze market trends and competitor activities.Prepare quotations, proposals, and negotiate commercial terms.Ensure timely payment collection and resolve customer issues.Coordinate with operations and internal teams for seamless service delivery.Lead, mentor, and motivate the sales team to achieve business goals.Travel across India to meet clients and develop business.Qualification & SkillsMBA (Preferred - Sales & Marketing / Logistics / Supply Chain)Experience in the Rail Infrastructure, Logistics, Freight, Transportation, or Supply Chain industry is preferred.Strong leadership and team management skills.Excellent communication, negotiation, and presentation skills.Good knowledge of the NCR market.Proficient in MS Office.Willing to travel extensively.

Job Title: Relationship ManagerExperience : 0-3 Years MBA Preferred ( Fresher )Location : UdaipurRole & Responsibilities :Profile clients and recommend suitable financial products such as Equity, Commodity, F&O, Mutual Funds, SIPs, and IPOs.Open and activate trading and ALGO trading accounts.Place orders on behalf of clients and provide timely trade updates.Achieve assigned revenue and business targets.Reactivate dormant clients and maintain regular client interactions.Cross-sell financial products to existing customers.Ensure excellent customer service and relationship management.Qualification & Skills :Graduate or MBA Fresher.Experience in financial services will be an added advantage.Good communication, sales, and client-handling skills.Basic knowledge of financial markets preferred.

We are seeking an enthusiastic Airport Guest Relationship Executive in Bhubaneswar. The ideal candidate will be the first point of contact for guests, providing an exceptional experience at the airport.**Key Responsibilities:**- **Guest Assistance:** Provide warm, friendly, and professional assistance to all guests, ensuring their needs are met during their time at the airport.- **Check-in Guidance:** Help guests with the check-in process, explaining procedures clearly to prevent confusion and provide a smooth experience.- **Resolving Issues:** Address guest inquiries and concerns promptly, working to find effective solutions while remaining calm and composed.- **Information Provision:** Share relevant travel information with guests, including flight schedules, gate changes, and airport facilities.- **Collaboration with Teams:** Work closely with airport staff and other departments to ensure seamless service delivery and support special requests from guests.**Required Skills and Expectations:**- Strong communication skills are essential, enabling clear interaction with diverse guests from various backgrounds.- A positive attitude and a customer-oriented mindset will greatly enhance guest satisfaction and experience.- Basic problem-solving abilities are necessary to address guest issues effectively while maintaining a professional demeanor.- The candidate should be enthusiastic and ready to learn, as this role may require adapting to different situations and tasks.- A minimum educational requirement of passing the 10th grade ensures a foundational understanding of communication and customer service principles.

The Service Coordinator manages service tasks, coordinates with technicians and customers, and ensures timely service delivery.Key ResponsibilitiesSchedule and assign service requests to techniciansEnsure timely installation, maintenance, and repair of automotive instrumentsAct as the main point of contact for service-related queriesMaintain accurate records of service activitiesCoordinate with service engineers and field staffProvide job details, materials, and instructionsWork with the inventory team to ensure required parts are in stock

We are Looking for An Experienced Project Head to Lead Our Developer Funding and Corporate Finance Vertical. the Candidate Will Be Responsible for Sourcing and Managing Real Estate Developer Funding Cases, Evaluating Projects, Coordinating with Banks and Nbfcs, Managing Client Relationships, Leading the Project Team, and Ensuring Timely Sanction and Disbursement of Loans.

We are looking for an experienced and result-oriented Operation Head to lead and manage Operations across Corporate Syndication, Retail Syndication, Insurance and Post Disbursement Servicing functions while ensuring efficiency, compliance, TAT and team productivity.