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CRM Jobs

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CRM (Female) Fresher

Impact Hr & Km Solutions

  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Nashik
CRM CRM Sales Siebel CRM MS CRM Salesforce CRM CRM Developer
Key ResponsibilitiesManage customer interactions through calls, emails, WhatsApp, and other communication channels.Maintain and update customer records in the CRM system.Conduct regular follow-ups with prospective and existing customers.Handle customer queries, complaints, and service requests efficiently.Coordinate with sales, marketing, and operations teams for customer support and issue resolution.Monitor customer feedback and identify opportunities to improve customer satisfaction.Generate customer engagement and retention initiatives.Prepare daily, weekly, and monthly CRM reports.Ensure accurate documentation of customer communications and transactions.Support lead management and conversion activities.
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  • 1 - 4 yrs
  • Civil Lines Jaipur
Customer Relationship Customer Care Customer Support Interpersonal Skills Service Marketing Convincing Power Problem Management Customer Management MS CRM Customer Handling Customer Service
Responsible for managing customer relationships, handling queries and follow-ups, coordinating with internal teams, and ensuring a smooth and positive customer experience. The role also involves maintaining customer records, tracking interactions, resolving concerns, and supporting customer retention and satisfaction.Interested candidate can call or wtsapp on 9358878090Email us : hr@modigroups.in
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Udalguri
Customer Relationship Customer Management Customer Handling
Answering Inquiries: Respond to customer questions via phone, email, live chat, social media, or in person.Resolving Issues: Handle product returns, process exchanges, troubleshoot problems, and address complaints.Processing Transactions: Receive orders, calculate costs, handle cash or card payments, and update billing details.Managing Accounts: Review customer records, make necessary account updates, and document the details of each interaction.HR RINKY-6001425182
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  • 0 - 5 yrs
  • 30.0 Lac/Yr
  • Lucknow
Air Ticketing Airport Ticketing Airport Operation Ticket Booking Air Ticketing Reservation Ground Operation Good Communication Housekeeping Cargo Handling Internal Communication Airport Cargo Aviation Security Ground Staff Activities Ground Handling Personality Development Ground Management Customer Relationship Customer Care Customer Handling Customer Management Baggage Handling Multitasking Ability Ticketing Assistance Customer Service
As an Airport Representative in Lucknow, you will be the first point of contact for travelers, helping ensure a smooth and pleasant airport experience. This role is ideal for those who enjoy interacting with people and providing excellent customer service. Key Responsibilities:- Greeting Passengers: Welcome travelers as they arrive at the airport, providing them with essential information and assistance.- Assisting with Check-In: Help passengers with the check-in process, guiding them on the necessary steps and requirements for their flights.- Providing Information: Answer questions about flight schedules, baggage policies, and airport services, ensuring passengers are well-informed.- Resolving Issues: Address any problems or concerns that passengers may encounter, offering solutions or directing them to the appropriate personnel.- Maintaining Communication: Collaborate with airline staff and other airport personnel to ensure timely and effective communication regarding passenger needs and flight operations.Required Skills and Expectations:Candidates should be friendly and approachable, with strong communication skills. A customer-focused attitude is essential, as you will interact with diverse individuals daily. Attention to detail is crucial for accurately providing information and assisting with check-in processes. Ability to work in a fast-paced environment and handle stressful situations calmly is also important. We welcome applicants with 0 to 5 years of experience; a minimum of a 12th-grade education is required. A passion for helping others will be key to your success in this role.
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  • 3 - 5 yrs
  • 6.0 Lac/Yr
  • Panchkula
Sales Team Leader Performance Monitoring Revenue Assurance Customer Relationship Management Skills Sales Operations
Job Title : Sales ManagerQualification : GraduationExperience : 3 - 5 Years in Real Estate mandatory Salary : 35000 to 50000 Per MonthLocation : Panchkula - Haryana Candidate must have two / Four wheeler Interested Candidate share CV at info@recruitmenthub.co.in WhatsApp 6284874019
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  • 1 - 5 yrs
  • 4.3 Lac/Yr
  • Chandigarh
Corporate Sales Channel Sales Management Skills Direct Sales Lead Generation Leadership Sales Operations Customer Relationship Field Sales Insurance Sales Agency Channel Life Insurance Time Management Interpersonal Skills
We are seeking a Sales Manager to join our team in Chandigarh. In this full-time role, you will focus on driving sales and growing our customer base. Candidates with experience ranging from fresh graduates to those with six years in sales are encouraged to apply.Key Responsibilities:- Develop Sales Strategies: Create effective plans to boost sales by identifying target markets and customers' needs.- Build Client Relationships: Establish and maintain strong relationships with clients to foster loyalty and repeat business.- Analyze Market Trends: Monitor industry trends and competitor activities to adapt strategies accordingly and stay competitive.- Lead Sales Team: Manage and motivate your sales team to achieve their targets and improve overall performance.- Prepare Sales Reports: Regularly generate reports on sales metrics and present findings to senior management for strategic decision-making.Required Skills and Expectations:Candidates should have excellent communication and interpersonal skills to effectively engage with clients and colleagues. A strong understanding of sales principles and customer service practices is essential. Proficiency in using sales software and tools is preferred. The ideal candidate will be proactive, goal-oriented, and able to work independently in a fast-paced office environment. A keen ability to analyze data and derive actionable insights will be beneficial to enhance sales performance.
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  • 1 - 2 yrs
  • 2.8 Lac/Yr
  • Rajkot
Microsoft Word Microsoft Excel Customer Calling Back Office Sales Email Writing Communication Skills Followups General Office Management Customer Relationship
K9HR SOLUTIONS, Jahanvee Patel, HR Manager (+91 93134 24062 hr01@k9hr.com) is looking for a dedicated Back Office Assistant in Rajkot, India, who will support our team with various administrative tasks. This full-time role requires a graduate with 1 to 3 years of experience in a similar position.Key Responsibilities:1. Data Entry: Accurately input and update information in our databases to ensure all records are current and organized. This is essential for maintaining reliable information for the organization.2. Documentation Support: Assist in preparing, filing, and maintaining physical and digital documents. Proper documentation helps the team access important information quickly and efficiently.3. Communication: Handle incoming calls and emails, directing them to the appropriate personnel. Clear and effective communication enhances teamwork and customer satisfaction.4. Inventory Management: Monitor office supplies and place orders as necessary to keep operations running smoothly. Keeping an eye on inventory prevents delays in work processes.5. Reporting: Compile and prepare reports based on data as requested by management. This task is crucial for informed decision-making.Required Skills and Expectations:Candidates must possess strong organizational skills and attention to detail to handle multiple tasks accurately. Proficiency in Microsoft Office Suite, particularly Excel, is essential. The ideal candidate should also demonstrate good communication abilities, both written and verbal, along with a willingness to learn and adapt in a fast-paced environment. Teamwork and a proactive approach are important traits for succeeding in this role.
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Walk-in Relationship Manager For Pune

Trem Real Estate Mall Pvt Ltd.

  • 1 - 2 yrs
  • 6.5 Lac/Yr
  • Pune
Customer Relationship Customer Service Negotiation Skills HNI Acquisition Interpersonal Skills Team Management Skills
We are seeking a dedicated Relationship Manager to join our team in Pune. This role is ideal for individuals with 1 to 2 years of experience and a passion for building strong client relationships.Key Responsibilities:- Client Engagement: Build and maintain strong relationships with clients, understanding their needs and providing personalized assistance.- Account Management: Oversee clients' accounts, ensuring their satisfaction and addressing any issues promptly to enhance their experience.- Sales Support: Collaborate with the sales team to identify opportunities for upselling and cross-selling, aiming to meet or exceed sales targets.- Market Analysis: Stay informed about industry trends and client competitors to provide insightful information to clients and improve service offerings.- Reporting: Prepare regular reports on client interactions, satisfaction levels, and potential new business opportunities, sharing these with management.Required Skills and Expectations:The ideal candidate should have a graduate degree and demonstrate strong communication and interpersonal skills. You should be able to listen actively to clients and provide quick and effective solutions to their problems. Proficiency in Microsoft Office and CRM software is essential. A strong sense of responsibility and the ability to work independently while managing multiple tasks will contribute to your success in this role. Candidates should be adaptable and open to learning as they support our clients and the overall growth of the organization.
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  • 1 - 3 yrs
  • 1.3 Lac/Yr
  • Ranchi
Sales Sales Business Development CRM Sales Negotiation & Closing Skills Target Achievement Target Achievement Revenue Growth Product Presentation & Demonstration Communication & Interpersonal Skills Sales Strategy Convincing Power
We are looking for a motivated Telesales Executive to join our team in Ranchi, India. This part-time role allows you to work from home while connecting with potential customers and promoting our products or services.As a Telesales Executive, your main responsibilities will include:- Making Sales Calls: You will reach out to prospective customers, introducing our products and engaging them in conversation to understand their needs.- Building Customer Relationships: Establish rapport with potential clients to encourage trust and secure sales through effective communication.- Managing Leads: Keep track of customer interactions and follow up on leads to ensure the timely conversion of potential sales.- Meeting Sales Targets: Aim to achieve individual and team sales targets through effective selling techniques.- Providing Feedback: Share insights from customer interactions with the management team to help improve products and services.To succeed in this role, you should have at least 1-3 years of telesales experience and a positive attitude toward sales. A minimum educational background of 12th grade is required. Strong communication skills in both English and your local language are essential. You should be able to work independently, have good time management skills, and be comfortable using computers and telecommunication tools. A persuasive nature, along with resilience and the ability to handle rejection, will be advantageous in driving sales success.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Customer Relationship Air Ticketing Ticket Booking Airport Ticketing Airport Operation Airport Cargo Airport Ramp Airport Staff Airport Executive Airport Representative Airport Manager Airport Supervisor Airport Cargo Loader Air Ticketing Reservation Air Charter Operation Air Pollution Control Air Traffic Control Air Hostess Air Cargo Air Freight Ground Operation Ground Management Ground Manager Ground Staff Ground Hostess Ground Staff Executive Airport Ground Staff
We are seeking a motivated Air Ticketing Executive to join our team in Delhi. The ideal candidate will help customers book and manage airline tickets, ensuring smooth travel experiences.Key Responsibilities:1. Ticket Booking: Handle customer requests for booking flights, providing accurate information on routes, fares, and availability. Use ticketing software to process bookings efficiently.2. Customer Service: Assist customers with inquiries related to flight schedules, cancellations, and refunds. Maintain a friendly and professional demeanor to meet customer needs effectively.3. Documentation: Ensure all necessary travel documents are prepared accurately. Verify that passenger information is correct and comply with airline policies.4. Problem Resolution: Address any issues or complaints related to ticketing and travel arrangements. Collaborate with airlines and travel partners to resolve matters promptly.5. Sales Support: Promote additional services, such as travel insurance and upgrades, to enhance customer satisfaction while contributing to sales targets.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to interact effectively with clients. Attention to detail is crucial for accuracy in bookings and documentation. A basic understanding of computer systems and ticketing software is beneficial, although training will be provided. Applicants should be adaptable and able to work in a fast-paced environment. A positive attitude and willingness to learn are essential for this role.
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  • 0 - 6 yrs
  • Patna
Good to Talk Customer Relationship Leadership Time Management Lead Generation Communication Skills
We are looking for a Sales Manager to lead our sales efforts in Patna. This is a full-time, office-based position suitable for individuals with 0 to 6 years of experience, and a minimum education of 10th pass.Key Responsibilities:- Develop Sales Strategies: Create effective strategies to increase sales and meet targets. This involves analyzing the market and understanding customer needs.- Manage Sales Team: Supervise and motivate a team of sales representatives. Provide guidance and support to ensure the team meets its objectives.- Build Customer Relationships: Establish strong relationships with clients to foster loyalty. This includes regular communication and addressing any concerns they may have.- Track Sales Performance: Monitor sales data and prepare reports on performance. This helps identify areas for improvement and celebrates team successes.- Train and Onboard New Staff: Facilitate training sessions for new team members. Ensure they understand the sales process and company goals.Required Skills and Expectations:- Strong communication skills are essential to effectively interact with clients and team members.- Candidates should have good analytical skills to interpret sales data and make informed decisions.- A positive attitude and team-oriented approach are crucial for motivating others and fostering a collaborative work environment.- Basic computer skills, especially knowledge of spreadsheets and sales software, are important for reporting and tracking.- A willingness to learn and adapt is valued, as the sales landscape can change rapidly.
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  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • Anantapur Ranchi
Customer Relationship Microsoft Word General Office Management English Language Back Office Sales Quick Learner Microsoft Excel
We are looking for a motivated Back Office Assistant to support our team in Anantapur, Ranchi. This entry-level position is ideal for candidates with minimal experience who are eager to learn and grow in a dynamic work environment. Key Responsibilities:- Data Entry: Accurately input and update information in databases or spreadsheets, ensuring all records are precise and organized.- Documentation: Assist in preparing, filing, and managing correspondence and company documents in an orderly manner for easy retrieval.- Customer Support: Respond to inquiries and provide support to clients and colleagues by phone or email, helping to resolve any issues promptly.- Inventory Management: Help monitor office supplies and assist in placing orders when stock runs low, ensuring the efficient operation of the office.- Administrative Tasks: Support various administrative functions, including scheduling meetings and maintaining appointment calendars, to help keep the workplace organized.Required Skills and Expectations:Candidates should possess strong attention to detail and basic computer skills, including familiarity with word processing and spreadsheet applications. Good communication skills are essential for interacting with team members and clients. A positive attitude and willingness to learn are also important for success in this role. Being punctual and reliable is crucial, as is the ability to handle basic tasks efficiently in a fast-paced office environment.
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  • 0 - 2 yrs
  • 11.0 Lac/Yr
  • Electronic City Bangalore
Lead Generation Negotiation Communication Skills Market Research Executive CRM
We're Hiring: Business Development Associate (BDA) & Senior BDACompany: Scalar AcademyDepartment: Sales / Business DevelopmentEmployment Type: Full-TimeBusiness Development Associate (BDA)Key Responsibilities Connect with prospective students/leads through calls, WhatsApp, and other communication channels. Understand students' career goals, requirements, and challenges. Explain Scalar Academy's programs, offerings, and value proposition effectively. Follow up with interested prospects and move them through the sales. Handle objections and answer questions professionally. Maintain accurate lead and sales information in the CRM. Achieve daily, weekly, and monthly sales targets. Build strong relationships with students and parents. Consistently improve sales and communication skills.What We're Looking For 0-2 years of experience in sales, business development, telecalling , EdTech, or a related field. Freshers with excellent communication skills and a strong willingness to learn are welcome. Strong verbal and written communication skills. Confident and persuasive personality. Comfortable working in a target-driven environment. Positive attitude with strong ownership and a desire to grow. Ability to handle rejection and maintain consistency.What You'll Get Competitive salary package Performance-based incentives Opportunity for rapid career growth Sales training and continuous learning High-performance and growth-oriented work environment Opportunity to work with a young and ambitious team Recognition and rewards for outstanding performanceCareer GrowthBDA Senior BDA Team Lead Sales ManagerYour growth will be driven by your performance, consistency, ownership, and leadership ability.Who Should Apply?If you're someone whoEnjoys achieving targetsIs confident in communicationWants fast career growthDoesn't give up easilyWants to build a career in a high-growth environmentwe'd love to hear from you.
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Sales Manager (8-14 Years)

Sarwadnya Enterprises

  • 8 - 14 yrs
  • 10.0 Lac/Yr
  • Chakan Pune
Sales Operations Leadership Marketing Communication Management Skills Time Management Marketing Direct Marketing Customer Relationship Corporate Sales Direct Sales Channel Sales Field Sales B2B Sales Problem Solving Project Sales Area Sales Sales Strategy Sales Target Cross Selling Sales Negotiation Skills Lead Generation Communication Skills Technical Sales Interpersonal Skills
We are seeking an experienced Sales Manager to lead our sales team in Chakan, Pune. The ideal candidate will have 8 to 14 years of experience and a postgraduate degree. This full-time position is office-based, and we are looking for a male candidate.Key Responsibilities:1. Sales Strategy Development: Create and implement effective sales strategies to achieve company targets. You will analyze market trends and customer needs to develop plans that enhance our competitive edge.2. Team Leadership: Manage and motivate the sales team to ensure high performance. You will set clear goals, provide regular feedback, and foster a positive team environment to achieve sales objectives.3. Client Relations: Build and maintain strong relationships with key clients. You will communicate effectively to understand their needs and offer appropriate solutions, ensuring customer satisfaction and loyalty.4. Sales Forecasting and Reporting: Prepare accurate sales forecasts and reports for management review. You will analyze sales data to identify trends and adjust strategies accordingly.5. Market Research: Monitor competitors and market developments. You will gather and analyze information on alternative products and services to position our offerings effectively.Required Skills and Expectations:The ideal candidate must have exceptional communication and interpersonal skills. Strong leadership abilities are essential to guide the sales team successfully. You should possess excellent analytical skills to interpret sales data and make strategic decisions. A profound knowledge of sales principles and practices is necessary to excel in this role.
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  • 5 - 10 yrs
  • 5.0 Lac/Yr
  • Ghaziabad
Export Documentation Customer Ownership & Relationship Management Technical Quotation Bids & Tender Ownership Commercial Negotiation & Order Closure Ownership Of The Export Execution Desk Export Payment Realisation & Commercial Risk Customer Visits
Demonstrated experience of visiting international customers in person - at their plants, offices, or at trade exhibitions - within the last three years.Working knowledge of export documentation, Incoterms, logistics, and banking processes - sufficient to review and challenge, even though execution sits with the Executive.Strong written and spoken English; able to write a professional commercial email without supervision.Willingness and ability to travel internationally at short notice. Overseas travel with the COO is expected from approximately the fourth month5-10 years of experience in exports or international business within an engineering, manufacturing, capital goods, or industrial components company.Need B.E. / B.Tech in Mechanical EngineeringInternal Coordination & Cross-Functional Execution
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Rohini Sector 7 Delhi
Customer Handling Good Communication Skills Problem Solving CRM Active Listening Patience Positive Attitude Time Management Teamwork Telecalling
We are looking for a Customer Support Executive to join our team in Rohini Sector 7, Delhi. This full-time position is ideal for female candidates who are recent graduates or have up to two years of experience in customer service. As a Customer Support Executive, you will be the first point of contact for our customers, helping them with inquiries and resolving issues efficiently and kindly. Key Responsibilities:1. Customer Assistance: You will respond to customer queries via phone, email, or chat, providing accurate information and guidance to ensure a positive experience.2. Issue Resolution: Your role will involve identifying problems and providing solutions. This may include troubleshooting and coordinating with other departments to resolve customer concerns promptly.3. Feedback Collection: You will gather and document customer feedback to help improve our services and products. Sharing insights with the management team will be key to enhancing customer satisfaction.4. Record Keeping: Maintaining accurate records of customer interactions is essential. You will enter data into our systems, ensuring all information is up-to-date and well-organized.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to effectively assist customers. A friendly and patient demeanor is crucial as you will be dealing with various customer personalities. Strong problem-solving abilities are expected to help troubleshoot and address customer issues quickly. Additionally, attention to detail and the ability to work as part of a team will enhance your success in this role. Basic computer proficiency is also required.
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  • 3 - 6 yrs
  • 7.0 Lac/Yr
  • Igatpuri Nashik
CRM Real Estate Sales Real Estate Software RERA Guidelines Excellent Communication Property Documentation
We are seeking a Closing Manager to oversee the closing process in our organization. The ideal candidate will have 3 to 6 years of experience in a similar role and will be responsible for ensuring smooth and accurate closures on various projects.Key Responsibilities:- Supervise the Closing Process: Oversee all closing activities, ensuring they are completed accurately and on time.- Coordinate with Teams: Work closely with different departments, such as sales and finance, to gather necessary documentation for closings.- Review Documentation: Ensure all required paperwork is complete and compliant with company policies and regulations.- Training and Mentoring: Provide training and support to junior staff in the closing department, ensuring they understand procedures and best practices.- Problem Resolution: Address any issues or delays in the closing process swiftly to minimize impact on operations.- Generate Reports: Prepare regular reports on closing activities and provide feedback to management on performance and areas for improvement.Required Skills and Expectations:- Candidates should have a strong understanding of closing processes and related documentation, demonstrating attention to detail.- Excellent communication skills are essential, both verbal and written, to interact with various teams and clients.- Strong organizational skills are necessary to manage multiple closing processes effectively and comply with deadlines.- Must be a problem-solver, capable of addressing challenges efficiently and implementing improvements where needed.- Proficiency in relevant software and tools is expected to streamline closing tasks and maintain records accurately. If you meet these qualifications and are ready to take on the challenges of a Closing Manager, we encourage you to apply.
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CRM Executive - Indore

The Art of Business

  • 1 - 3 yrs
  • Indore
Client Retention Customer Support MS CRM CRM Customer Handling
As a CRM Executive, you will play a vital role in managing customer relationships and supporting business growth in our office located in Indore. Your responsibilities will include:- Maintaining Customer Database: Regularly update and manage customer information to ensure accurate records for effective communication and analysis.- Customer Interaction Management: Engage with customers through various channels to address inquiries, gather feedback, and ensure a positive experience with our services.- Data Analysis and Reporting: Analyze customer data to identify trends and patterns, and prepare reports that provide insights for improving customer satisfaction and retention.- Support Marketing Initiatives: Collaborate with marketing teams to execute campaigns, ensuring that customer segmentation is effective based on CRM data.- Problem Resolution: Handle customer complaints and issues promptly, working towards a resolution that enhances customer loyalty and trust.To excel in this role, you should possess strong communication skills, both verbal and written, to interact effectively with customers and internal teams. A basic understanding of CRM software and data management is essential. You should be detail-oriented to maintain accurate records and capable of analyzing data to support strategic decisions. Additionally, having a customer-centric mindset and being proactive in addressing customer needs are crucial qualities for success in this role. Prior experience in customer relationship management or related fields is highly valued.
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Looking For Business Development Executive

SAI Skill Technology Pvt Ltd

  • 3 - 6 yrs
  • 6.0 Lac/Yr
  • Nehru Place Delhi
Channel Sales Leadership Strategic Communication Presentation Skills Negotiation Skills Corporate Business Development CRM
We are looking for a Business Development Executive with 3 to 6 years of experience to join our team in Nehru Place. You will play a crucial role in driving the growth and success of our business.Key Responsibilities:- Identify New Business Opportunities: Research and analyze market trends to discover potential clients and new business avenues.- Develop Relationships: Build and maintain strong relationships with clients to understand their needs and ensure satisfaction throughout the sales process.- Prepare and Present Proposals: Create compelling business proposals and present them to potential clients, explaining how our services can meet their needs.- Collaboration with Teams: Work closely with marketing and product teams to align business strategies and improve service offerings in response to client feedback.- Maintain Sales Reports: Keep accurate records of sales activities, client interactions, and follow-ups to track performance and identify areas for improvement.Required Skills and Expectations:Candidates must hold a Masters degree or a Post Graduate Diploma, ideally with an MBA or PGDM. Strong communication and negotiation skills are essential to effectively interact with clients. A team-oriented attitude is important for successful collaboration with colleagues across departments. Candidates should have excellent analytical skills to assess market data and make informed decisions. A proactive approach to problem-solving and a strong commitment to achieving targets will be highly valued. Familiarity with CRM software will be an added advantage.
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Opening For Branch Manager

Able Computing Png Ltd

Sales B2B Sales Team Handling Team Management Skills Revenue Generation Channel Development Sales Management Branch Operations Head Leadership Customer Relationship
As a Branch Manager, you will oversee the daily operations of our branch, ensuring that all activities run smoothly and efficiently. Your leadership will inspire the team to achieve targets while maintaining excellent customer service standards.Key Responsibilities:- Managing Operations: You will coordinate all branch activities, ensuring compliance with company policies, procedures, and regulatory requirements.- Team Leadership: You will lead a team of employees, providing guidance and support to help them meet their individual and team goals.- Customer Service: You will ensure that all customers receive high-quality service, addressing complaints and resolving issues promptly.- Sales and Business Development: You will identify opportunities to increase branch sales and improve business performance, implementing strategies to achieve growth.- Financial Management: You will monitor the branchs financial performance, preparing reports to ensure profitability and cost-effectiveness.- Training and Development: You will be responsible for training new team members and fostering their professional development to enhance overall branch performance.Required Skills and Expectations:You should have a professional degree and at least five years of relevant experience in branch management or retail operations. Strong leadership and communication skills are essential for guiding your team and interacting with clients. You must be adept at problem-solving and decision-making, with a focus on achieving business objectives. Proficiency in financial management and sales strategies is also required. An understanding of the local market in Papua New Guinea will be a significant advantage.
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Customer Care Executive (Fresher)

Impact Hr & Km Solutions

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Nashik
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management
We are seeking a Customer Care Executive to join our dynamic team in Nashik. This is a full-time position ideal for individuals with little to no experience who are eager to start their careers in customer service. You will be responsible for enhancing customer satisfaction by providing exceptional service.Key Responsibilities:- Respond to Customer Inquiries: Handle incoming calls and messages from customers, addressing their questions or concerns promptly and effectively.- Provide Product Information: Educate customers about our products or services, ensuring they have the necessary information to make informed decisions.- Resolve Complaints: Actively listen to customer complaints, work to understand their issues, and provide appropriate solutions in a timely manner.- Maintain Customer Records: Accurately document customer interactions and transactions in our system to ensure reliable follow-up and record-keeping.- Collaborate with Teams: Work closely with different teams to resolve customer issues and improve service delivery, providing input on customer feedback.Required Skills and Expectations:- Excellent Communication Skills: Strong verbal and written communication abilities are essential for effectively interacting with customers.- Customer-focused Mindset: A genuine desire to help and serve customers to ensure their experience is positive.- Problem-solving Abilities: Capability to think critically and address challenges creatively while remaining calm under pressure.- Basic Computer Skills: Familiarity with computers and software for documentation and communication purposes.- Team Player: Willingness to work collaboratively with others and contribute to a positive team environment. This role is a great opportunity for anyone looking to develop their career in customer service within a supportive team.
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Urgent Requirement For Sales Officer

Impact Hr & Km Solutions

  • 0 - 5 yrs
  • 3.5 Lac/Yr
  • Nashik
Direct Marketing Customer Relationship Marketing Retail Sales Corporate Sales Channel Sales Marketing Communication Time Management Sales Operations Leadership Management Skills
Key ResponsibilitiesAcquire new customers for retail banking products and services.Promote and sell savings accounts, current accounts, fixed deposits, personal loans, credit cards, insurance, and other banking products.Generate leads through field activities, referrals, corporate tie-ups, and digital channels.Develop and maintain strong customer relationships.Achieve monthly, quarterly, and annual sales targets.Conduct customer meetings, product presentations, and sales discussions.Cross-sell and upsell products to existing customers.Ensure proper documentation and KYC compliance during customer onboarding.Track sales activities and update customer information in CRM systems.Provide prompt after-sales support and service.
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Back Office Assistant (1-3 Years)

Impact Hr & Km Solutions

  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Nashik
Customer Relationship Microsoft Excel Microsoft Word Internal Communication General Office Management Communication System English Language Customer Calling Computer Skills Back Office Sales Followups Email Writing Quick Learner Communication Skills
Key ResponsibilitiesPerform accurate data entry and maintain company records and databases.Prepare, organize, and file documents, reports, and correspondence.Support day-to-day administrative and back-office operations.Verify, update, and maintain records to ensure data accuracy.Coordinate with internal teams regarding documentation and operational requirements.Handle scanning, photocopying, filing, and document management activities.Assist in preparing reports, spreadsheets, and presentations as required.Monitor office supplies and coordinate procurement requests when needed.Ensure compliance with company policies and documentation standards.Support management with administrative tasks and special projects.
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  • 0 - 2 yrs
  • 8.5 Lac/Yr
  • Kolkata
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp Customer Relationship Airport Operation Customer Service Customer Support Guest Handling Passenger Handling Ground Operation Ground Management Good Communication Skills
As an Airport Guest Relationship Executive, you will play a crucial role in ensuring a positive experience for travelers at the airport. Your responsibilities will include:- Guest Assistance: Greet and assist passengers upon arrival, helping them navigate through the airport efficiently and answering any questions they may have.- Information Provision: Provide accurate information about flight schedules, boarding gates, and airport services. Your knowledge will help guests feel more comfortable and informed.- Issue Resolution: Address and resolve any guest complaints or concerns promptly, ensuring a seamless travel experience and maintaining high levels of customer satisfaction.- Coordination with Airlines: Collaborate with airline staff to facilitate any special requests or services needed by passengers, such as wheelchair assistance or priority boarding.- Feedback Collection: Gather guest feedback about their experience and report it to management. This helps improve services and address any areas needing attention.For this role, you should possess strong communication skills to interact effectively with guests and team members. A friendly and approachable demeanor will be essential to create a welcoming atmosphere. You should also be able to handle stressful situations calmly and have a customer-oriented mindset. Basic computer skills are necessary for managing guest information and reporting issues. Being a team player is important as you will work closely with other departments to enhance the travel experience at the airport. A high school education (12th pass) is required, with 0 to 2 years of experience preferred.
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  • 0 - 2 yrs
  • 8.0 Lac/Yr
  • Guwahati
Airport Ticketing Airport Operation Air Freight Aviation Ground Staff Activities Ground Handling Air Traffic Control Air Cargo Airport Supervisor Airline Operations Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service
As an Airport Guest Relationship Executive, you will play a crucial role in ensuring a positive experience for guests traveling through the airport. Your primary responsibilities will include:- Providing Customer Service: Assist travelers with inquiries and guide them throughout their airport experience, ensuring they feel welcomed and supported.- Handling Guest Complaints: Address any issues or concerns raised by guests promptly and effectively, striving to resolve them to ensure guest satisfaction.- Coordinating with Airport Staff: Collaborate with various airport departments to facilitate smooth operations and enhance guest experiences.- Promoting Airport Facilities: Inform guests about the services and amenities available at the airport, helping them make the most of their time.- Monitoring Guest Feedback: Collect and analyze feedback from guests to identify areas for improvement and enhance overall service quality.To excel in this role, you should possess strong communication and interpersonal skills, enabling you to connect effectively with travelers from diverse backgrounds. A friendly demeanor and the ability to handle stressful situations calmly are essential. Given that this role requires a minimum educational background of 10th grade, a willingness to learn and adapt will also be important. Proficiency in basic technology and digital communication tools will help you perform your tasks efficiently, especially since this is a work-from-home position. Additionally, a passion for travel and hospitality will contribute positively to your performance in this dynamic environment.
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  • 0 - 2 yrs
  • 8.0 Lac/Yr
  • Asansol
Air Ticketing Airport Ticketing Airport Operation Air Freight Aviation Ground Staff Activities Ground Handling Air Traffic Control Air Cargo Airport Supervisor Airline Operations Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Customer Support Guest Handling Passenger Handling Customer Relationship Ground Management Customer Service
We are looking for an Airport Guest Relationship Executive to provide excellent service to guests traveling through the airport. This role involves helping passengers with inquiries and ensuring they have a pleasant experience from arrival to departure.Key responsibilities include:1. Customer Assistance: Greet and assist guests with their needs, including answering questions about flights, services, and airport facilities. Your friendly approach will help make their journey smoother.2. Problem Resolution: Address and resolve any issues or complaints raised by passengers. Quick thinking and empathy will be essential in ensuring guest satisfaction.3. Information Management: Give accurate and timely information about flight statuses, security procedures, and airport services. Staying informed will help you assist guests effectively.4. Communication: Maintain clear communication with airport staff and team members. You will need to relay important information to ensure everyone is on the same page.5. Feedback Collection: Gather feedback from guests to help improve services. Understanding guests' experiences is vital for enhancing overall satisfaction.The ideal candidate should have strong communication skills, a friendly demeanor, and the ability to work well under pressure. Being a team player and having a willingness to learn are important, especially for someone at the beginning of their career. You should be proficient in basic computer skills to facilitate remote communication with guests and team members.
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  • 1 - 5 yrs
  • 5.0 Lac/Yr
  • Amritsar
Cross-Selling Goal Setting Insurance Products Performance Tracking Retail Banking Customer Relationship Bancassurance Banca Financial Services Team Management Risk Management Branch Banking Lead Generation Presentation Skills Market Analysis Negotiation Skills Insurance Sales Forecasting Client Acquisition Business Development Sales Strategy
A Bancassurance Sales Manager drives insurance product sales through banking partner networks by managing partner relationships, hitting revenue targets, and training bank staff. Role OverviewBancassurance involves selling insurance policies life insurance through a partner banks branch network. As a Sales Manager, you act as the bridge between the insurance company and the partner bank. Key Responsibilities Relationship Management: Build strong, daily working bonds with bank branch managers, tellers, and relationship officers to promote insurance offerings. Sales Target Achievement: Drive cross-selling and up-selling of insurance policies to the banks existing and walk-in customer base to meet monthly and annual business goals. Staff Training: Train bank employees on insurance products, sales pitches, and regulatory guidelines so they can confidently recommend policies. Lead Conversion: Assist bank staff in closing high-value sales, conducting joint client meetings, and processing customer leads efficiently. Operations and Service Support: Coordinate with internal operations teams to ensure smooth policy issuance, renewals, and claims registration for bank clients. Requirements and Qualifications Education: A bachelor's degree in any discipline (an MBA in marketing or finance is often preferred). Experience: 1 to 6 years of proven experience in Life Insurance) sales, specifically in bancassurance or life insurance. Skills: Strong communication, negotiation, interpersonal abilities, and comfort working toward strict sales metrics.
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  • 1 - 5 yrs
  • 5.0 Lac/Yr
  • Jalandhar
Bancassurance Customer Relationship Risk Management Branch Banking Insurance Products Goal Setting Performance Tracking Team Management Market Analysis Problem Solving Presentation Skills Lead Generation Client Acquisition Banca Sales Business Development Insurance Sales Forecasting Networking Skills Sales Strategy
A Bancassurance Sales Manager drives insurance product sales through banking partner networks by managing partner relationships, hitting revenue targets, and training bank staff. Role OverviewBancassurance involves selling insurance policies life insurance through a partner bank
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  • 0 - 4 yrs
  • 4.0 Lac/Yr
  • Ludhiana
Export Marketing Export Sales CRM International Sales Global Sales Client Communication Lead Generation Business Development Followups MBA International Business Communication Skills
We are looking for a motivated and detail-oriented Exports Sales Executive to join our team in Ludhiana. The ideal candidate will have Fresher to 4 years of experience in sales, particularly in the exports sector, and should have strong communication and interpersonal skills.Key Responsibilities:- Identify Potential Markets: Research and analyze new international markets for our products to expand business reach.- Build and Maintain Client Relationships: Establish strong relationships with customers in foreign markets to ensure repeat business and customer satisfaction.- Prepare Sales Proposals: Develop customized sales proposals and presentations that address client needs and showcase our products effectively.- Coordinate with Logistics: Work closely with the logistics team to ensure timely delivery of products and resolve any shipping issues.- Monitor Market Trends: Keep track of market trends and competitors to identify opportunities and threats in the export business.- Manage Sales Documentation: Ensure all sales transactions and documentation comply with international trade regulations and internal policies.Required Skills and Expectations:The candidate must possess strong communication skills in English, as well as proficiency in a second language being a plus. Excellent negotiation and interpersonal skills are essential for building client relationships. An understanding of export regulations and logistics processes will be beneficial. Candidates should be results-driven, with the ability to work independently and as part of a team, showing strong organizational skills and attention to detail. A proactive approach to identifying and resolving issues is expected.
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  • 3 - 8 yrs
  • 2.5 Lac/Yr
  • Bilaspur
Sales Sales Business Development CRM Sales Negotiation & Closing Skills Target Achievement Target Achievement Revenue Growth Product Presentation & Demonstration Communication & Interpersonal Skills Sales Strategy Convincing Power
We are looking for a motivated Senior Sales Executive to drive sales growth and build strong customer relationships in Bilaspur, Chhattisgarh. The ideal candidate will have 3 to 8 years of experience in sales and a passion for achieving targets.Key Responsibilities:- Sales Strategy Development: Create and implement effective sales strategies to achieve monthly and annual sales targets while identifying new market opportunities.- Client Relationship Management: Build and maintain strong relationships with key clients, understanding their needs, and providing exceptional service to ensure customer satisfaction.- Lead Generation: Actively seek new leads through networking, cold calling, and attending industry events to expand our customer base and increase revenue.- Product Knowledge: Develop a thorough understanding of our products and services to effectively communicate their benefits to potential customers and tailor solutions to meet client needs.- Sales Reporting: Maintain accurate records of sales activities, prepare reports on sales performance, and provide feedback to management to enhance strategies and processes.Required Skills and Expectations:The successful candidate must possess strong communication and negotiation skills, along with a proven track record of meeting or exceeding sales targets. A proactive attitude, problem-solving abilities, and the capability to work under pressure are essential. Additionally, proficiency in using sales software and tools is expected. A graduate degree is required, and candidates with relevant sales experience will be prioritized.
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  • 0 - 5 yrs
  • 30.0 Lac/Yr
  • Surat
Air Ticketing Airport Ticketing Airport Operation Ticket Booking Air Ticketing Reservation Ground Operation Good Communication Housekeeping Cargo Handling Internal Communication Airport Cargo Aviation Security Ground Staff Activities Ground Handling Personality Development Ground Management Customer Relationship Customer Care Customer Handling Customer Management Baggage Handling Multitasking Ability Ticketing Assistance Customer Service
As an Airport Passenger Service Associate, you will play a vital role in ensuring a positive experience for travelers at the airport. Your key responsibilities will include:- Greeting Passengers: You will warmly welcome passengers as they arrive at the airport, helping them feel comfortable and recognized.- Check-In Assistance: You will guide travelers through the check-in process, ensuring they have the necessary documents and helping them with luggage when needed.- Providing Information: You will answer questions from passengers regarding flight schedules, terminal facilities, and airport services, helping them navigate the airport efficiently.- Handling Complaints: You will assist in resolving any issues or complaints travelers may have, ensuring they receive the appropriate support and solutions promptly.- Coordinating with Airline Staff: You will collaborate with airline personnel to streamline services and maintain effective communication for seamless passenger flow.Required skills and expectations include having a friendly and positive attitude, excellent communication skills to interact effectively with diverse passengers, and the ability to work in a fast-paced environment. You should be adaptable and capable of handling stressful situations calmly. Attention to detail is crucial for managing passenger information accurately. A high school diploma is required, and prior customer service experience is preferred but not mandatory, making this role suitable for both fresh graduates and those with up to five years of experience.
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  • 0 - 5 yrs
  • 30.0 Lac/Yr
  • Pune
Air Ticketing Airport Ticketing Airport Operation Ticket Booking Air Ticketing Reservation Ground Operation Good Communication Housekeeping Cargo Handling Internal Communication Airport Cargo Aviation Security Ground Staff Activities Ground Handling Personality Development Ground Management Google API Customer Relationship Customer Care Customer Handling Customer Management Baggage Handling Multitasking Ability Ticketing Assistance Customer Service
As a Passenger Service Executive in Pune, you will be the first point of contact for passengers, ensuring a smooth and pleasant travel experience. This role is ideal for individuals looking to start their career in the travel and customer service industry.Key Responsibilities:1. Customer Interaction: Engage with passengers in a friendly manner, addressing their queries and providing necessary travel information to enhance their experience.2. Check-In Assistance: Support passengers during the check-in process, ensuring that all procedures are followed smoothly and efficiently.3. Issue Resolution: Handle any issues that may arise, such as booking changes or complaints, and work towards providing satisfactory solutions in a timely manner.4. Documentation: Ensure that all necessary travel documents are collected and verified, maintaining accuracy to comply with travel regulations.5. Collaboration: Work closely with other airport staff, including security and ground services, to ensure seamless travel operations and passenger safety.Required Skills and Expectations:Candidates should possess strong communication skills and a customer-oriented mindset, with the ability to handle stressful situations gracefully. A high school diploma is required, and prior experience in customer service is a plus but not necessary. Ideal candidates should be punctual, detail-oriented, and able to work in a fast-paced environment. A positive attitude and team spirit are essential for success in this role.
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  • 0 - 5 yrs
  • 30.0 Lac/Yr
  • Hajipur
Air Ticketing Airport Ticketing Airport Operation Ticket Booking Air Ticketing Reservation Ground Operation Good Communication Housekeeping Cargo Handling Internal Communication Airport Cargo Aviation Security Ground Staff Activities Ground Handling Personality Development Ground Management Google API Customer Relationship Customer Care Customer Handling Customer Management Baggage Handling Multitasking Ability Ticketing Assistance Customer Service
As an Airport Manager, you will be responsible for ensuring that daily airport operations run smoothly and safely. Your role will involve managing various aspects of airport functionality, including customer service, safety protocols, and staff management. Key Responsibilities:- Overseeing Airport Operations: Manage the daily activities at the airport, ensuring everything runs efficiently and according to regulations.- Staff Management: Supervise airport staff, including ground crew and customer service representatives, to ensure they perform their duties effectively.- Customer Service: Address passenger inquiries and complaints, ensuring a positive travel experience for all airport users.- Safety Compliance: Monitor safety protocols and emergency procedures, ensuring that the airport adheres to industry safety standards.- Budget Management: Assist in managing the operational budget and financial aspects of the airport to maximize efficiency and reduce costs.- Coordination with Agencies: Work closely with local authorities, airlines, and vendors to maintain effective communication and collaboration on various projects and activities.To succeed in this role, candidates should have strong organizational and leadership skills. Good communication abilities are essential for interacting with staff and passengers. Basic computer skills are also required to handle operational reports and manage schedules. An understanding of safety regulations and customer service principles will be beneficial. A positive attitude, problem-solving skills, and the ability to work under pressure are highly valued in this position.
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Opening For CRM Executive

SR Expert Services LLP

  • 2 - 5 yrs
  • 3.5 Lac/Yr
  • Delhi
Clinet Handling Client Retention CRM MIS Reporting Customer Care Customer Relationship Communication Skills Customer Support
6- days workingOffice Timming id 10:00-7:00CRMCRM ToolsGood communication skillsMS OfficeCoordination skillsFollow upsKey skills:Order & Lifecycle Management:Customer Retention & Engagement:Database Management:Conflict Resolution
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Looking For Sales Head

SR Expert Services LLP

  • 8 - 14 yrs
  • 6.0 Lac/Yr
  • Chandni Chowk Delhi
Sales Operations Time Management Leadership Direct Sales Interpersonal Skills Lead Generation Customer Relationship Marketing Communication
Position Title: Sales HeadIndustry: Fashion & TextileDepartment: Sales & Business DevelopmentReporting To: Director / CEOJob Summary:The Sales Head will be responsible for leading and managing the overall sales strategy,driving revenue growth, expanding market presence, and building strong relationships withclients in the fashion and textile industry. The role requires a dynamic leader with deepindustry knowledge, strong networking skills, and a proven track record in sales leadership.Key Responsibilities:1. Sales Strategy & Planning:- Develop and implement effective sales strategies to achieve business targets.- Identify new market opportunities and expand the companys customer base.- Set sales targets and monitor performance against goals.2. Team Management:- Lead, mentor, and manage the sales team to achieve high performance.- Conduct regular training and development programs.- Monitor team productivity and provide performance feedback.3. Business Development:- Build and maintain strong relationships with key clients, distributors, and retailers.- Identify new business opportunities in domestic and international markets.- Negotiate contracts and close high-value deals.4. Market Analysis:- Analyze market trends, customer needs, and competitor activities.- Provide insights and recommendations to improve product positioning.5. Revenue & Profitability:- Drive revenue growth and ensure profitability of sales operations.- Monitor pricing strategies and margins.6. Coordination:- Work closely with production, design, and supply chain teams to ensure timely delivery.- Align sales strategies with marketing initiatives.7. Reporting:- Prepare sales reports, forecasts, and performance analysis.- Present updates to senior management.Key Requirements:- Bachelors degree in Business Administration, Marketing, or related field (MBA preferred).- 8-15 years of experience in sales, with at least 3-5 years in a leadership role in thefashion/textile industry.- Strong understanding of fabrics, garments, and market trends.- Excellent communication, negotiation, and leadership skills.- Ability to travel as required.Key Skills:- Strategic Thinking- Leadership & Team Management- Client Relationship Management- Negotiation Skills- Market Analysis- Result-Oriented ApproachLocation:- As per company requirement
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  • 2 - 5 yrs
  • 3.5 Lac/Yr
  • Kolkata
CRM Coordination Microsoft Office Suite Client Relation Outbound Calling Negosition
CRMSales CoordinationNegatiationMaitain stong relationship with clients and stakeholders. Excellent communication, negotiation, ans interpersonal skills. Proficiency in CRM software and Microsoft Office Suite.
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  • 2 - 5 yrs
  • 3.5 Lac/Yr
  • Thane
Excellent Communication Understand Client Circumstances Provide Appropriate Solution
Client Management: Ensure that all needs of clients are successfully met and managedafter booking. After-Sales Service: Provide continuous support to existing clients and ensure they arefully satisfied with the services offered. Client Feedback: Actively seek honest and constructive feedback from clients toimprove services and resolve any concerns. Booking to Payment Collection to Possession: Provide end-to-end service to clients,from order placement to payment collection, ensuring satisfaction at every stage. Query Resolution: Address and resolve all client queries promptly, ensuring a smoothand positive experience. Product & Service Guidance: Offer insights and assistance to clients regarding ourproducts or services, ensuring they are well-informed. Complaint Handling: Act as the main point of contact for client complaints and escalateissues to the relevant department or personnel for resolution. Proactive Communication: Understand client needs, proactively address issues, andensure a high level of customer satisfaction at all times. Documentation: Maintaining and filing documentation as per the process of thecompany including receipts, demand letters, interest letters, etc if and when needed. Coordination: Coordination with different departments and entities such as banks toensure the client journey is seamless.
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