CRM Jobs

K9HR SOLUTIONS. Nidhi Jethva HR Manager (+91 93134 66308) is looking for a Marketing Manager as follows:A Marketing Manager in a rotavator or agricultural machinery manufacturing company drives product demand, generates sales-qualified leads, and builds brand loyalty among farmers and dealer networks. Responsibilities combine digital marketing, on-the-ground promotional events, and close collaboration with sales teams.Core ResponsibilitiesDealer & Distributor Support: Create co-marketing materials, product catalogs, and promotional campaigns to help dealers push rotavators and farm implements.Field Promotions: Plan and execute live product demonstrations, retailer meets, and coordinate participation in agricultural exhibitions and trade shows.Lead Generation: Manage B2B platforms like IndiaMART and TradeIndia, and run targeted performance marketing campaigns to generate dealer and distributor inquiries.Market Research: Analyze competitor pricing, regional soil conditions, and customer feedback to optimize go-to-market strategies and product positioning.Brand Management: Ensure consistent brand messaging across print brochures, digital channels, and local advertisements tailored to rural and B2B markets.

We are seeking a motivated Field Sales Executive to join our team in Nerchowk, Mandi. The ideal candidate will be responsible for driving sales and building customer relationships in the field. Candidates must have a minimum of 1 year of sales experience and a 12th-grade education.Key Responsibilities:1. **Customer Engagement**: The Field Sales Executive will actively reach out to potential and existing customers, promoting our products and understanding their needs to provide tailored solutions.2. **Sales Target Achievement**: You will be expected to meet monthly sales targets through effective selling techniques and strategic planning, ensuring consistent growth for the company.3. **Market Research**: Conducting market research to identify new opportunities and gather competitive information will be essential for adjusting sales strategies and enhancing customer satisfaction.4. **Reporting**: Keeping accurate records of sales activities and customer interactions is crucial. The executive will report weekly on their progress towards targets, detailing successful strategies and areas needing improvement.5. **Customer Support**: Providing after-sales support will ensure a positive relationship with customers, leading to repeat business and referrals.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly demeanor to build rapport with customers. A proactive attitude and the ability to work independently are essential, along with strong organizational skills to manage time and sales activities effectively. Familiarity with local markets and a willingness to learn are also important for success in this role.

As an Airport Guest Relationship Executive, you will play a vital role in ensuring a positive experience for all travelers at the airport. This position is ideal for freshers and requires at least a 10th-grade education. You will work from the airport office.**Key Responsibilities:**- **Guest Assistance:** Interact with guests arriving and departing from the airport, helping them with inquiries and providing necessary information to enhance their travel experience.- **Check-In Support:** Assist passengers with the check-in process, ensuring they understand the procedures and have all necessary documents ready for boarding.- **Handling Complaints:** Address any issues or complaints from guests promptly and professionally, striving to resolve concerns effectively and ensure customer satisfaction.- **Information Dissemination:** Provide accurate information about flight schedules, airport facilities, and services available to passengers, helping them navigate the airport smoothly.- **Coordination with Airlines:** Work closely with airline staff to communicate any special needs or requests from passengers, ensuring that their needs are met efficiently.**Required Skills and Expectations:**- Strong communication skills are essential for effectively interacting with guests and colleagues.- A positive attitude and a passion for customer service are important to create a welcoming environment.- Basic problem-solving skills to address guest concerns and complaints promptly.- Ability to work in a fast-paced environment, handling multiple tasks simultaneously.- Must be punctual, reliable, and committed to working full-time in the office.

Job Title: Customer Relationship Executive (CRE) / Customer Relationship Manager (CRM)We are hiring a Customer Relationship Executive (CRE) / Customer Relationship Manager (CRM) with 1-2 years of experience.Eligibility:Qualification: Any GraduateExperience: 1-2 years in Customer Relationship, Customer Service, or a similar roleExcellent verbal and written communication skillsStrong interpersonal and customer handling abilitiesAbility to build and maintain positive client relationshipsGood problem-solving skills and a customer-centric approach

Drive sales growth for premium architectural and furniture hardware products. Develop and execute sales plans to achieve monthly and annual targets. Lead and manage showroom, field sales, and key account teams. Build relationships with dealers, distributors, architects, interior designers, contractors, builders, and developers. Identify new business opportunities and strategic partnerships. Monitor sales performance and ensure target achievement. Conduct market research and competitor analysis. Handle major customer negotiations and project discussions. Coordinate with procurement and operations for timely product availability. Prepare sales reports, forecasts, and MIS for management. Ensure excellent customer service and after-sales support.

Responsible for Solar Fan & lighting division sale (Government Sales, Project Sales and Channel Sales) for Rajasthan. Responsible for market mapping. Keeping track of problem area pertaining to dealer e.g. Order Executionerror, AccountExceptional sales result Compelling leadership skills Cross-cultural sales background Complex project negotiation Exceptional multi-tasker Resolution-oriented Energetic

Job Description - Customer Support ExecutiveCompany: Sharas Venture Private Limited (Graciss Menstrual Care)Location: Coimbatore, Tamil NaduDepartment: Customer SupportReports To: Customer Support Manager / Operations ManagerAbout the RoleWe are looking for a customer-focused and enthusiastic Customer Support Executive to deliver exceptional service to our customers across phone, email, WhatsApp, website, and e-commerce platforms. The ideal candidate will handle customer inquiries, resolve complaints, process orders, and ensure a seamless customer experience while maintaining high service standards.Key ResponsibilitiesCustomer SupportRespond to customer inquiries through phone, email, WhatsApp, website chat, and social media.Provide accurate product information and usage guidance.Resolve customer complaints promptly and professionally.Escalate complex issues to the appropriate department.Maintain high customer satisfaction through timely support.Order ManagementProcess customer orders received through the website, WhatsApp, and marketplaces.Track shipments and provide delivery updates.Coordinate with logistics partners for dispatch and delivery.Handle order modifications, cancellations, returns, exchanges, and refunds.E-commerce SupportSupport customers purchasing through Shopify, Amazon, Flipkart, Meesho, and other online platforms.Monitor order status and ensure timely fulfillment.Coordinate with warehouse and dispatch teams to resolve order-related issues.Customer Relationship ManagementMaintain accurate customer records in the CRM system.Follow up with customers to ensure issue resolution.Build long-term customer relationships and encourage repeat purchases.Collect customer feedback and share improvement suggestions with management.Sales SupportAssist customers in selecting suitable products.Promote ongoing offers, subscriptions, and combo packs.Support upselling and cross-selling opportunities.Coordinate with the sales team for bulk and distributor inquiries.Documentation & ReportingMaintain records of customer interactions and complaints.Prepare daily and monthly customer support reports.Track complaint resolution time and customer satisfaction metrics.Ensure all customer information is accurately updated.QualificationsBachelor's Degree in any discipline (BBA, B.Com, BA, B.Sc, BCA, or equivalent).1-3 years of experience in Customer Support, Customer Service, Call Centre, E-commerce Support, or FMCG.Fresh graduates with excellent communication skills may also apply.Required SkillsTechnical SkillsCustomer Relationship Management (CRM)Shopify Order ManagementE-commerce SupportMicrosoft ExcelMicrosoft WordGoogle WorkspaceData Entry & DocumentationWhatsApp BusinessEmail ManagementSoft SkillsExcellent Communication SkillsActive ListeningCustomer-Centric ApproachProblem SolvingComplaint ResolutionPatience & EmpathyTime ManagementMultitaskingAttention to DetailTeamwork & CoordinationKey Performance Indicators (KPIs)Customer Satisfaction (CSAT) ScoreFirst Response Time (FRT)Average Resolution Time (ART)Number of Customer Queries ResolvedOrder Processing AccuracyReturn & Refund Resolution TimeCustomer Retention RatePositive Customer FeedbackCRM Data AccuracyUpselling & Cross-selling PerformanceSalary18,000 - 25,000 per month (Based on experience and qualifications)Employment DetailsEmployment Type: Full-TimeExperience: 1-3 YearsIndustry: FMCG / Manufacturing / Consumer Goods / E-commerceWork Location: Coimbatore, Tamil Nadu

We are looking for an experienced male Sales Manager to lead our sales team in Choolai. This full-time position requires an individual with 5 to 7 years of relevant experience.**Key Responsibilities:**- **Manage Sales Team:** Lead and motivate the sales team to reach their targets. You will support your team members and help them grow and succeed.- **Develop Sales Strategies:** Create effective sales strategies that align with company goals. This involves analyzing market trends and identifying opportunities for growth.- **Client Relationship Management:** Build and maintain strong relationships with key clients. Ensuring customer satisfaction is crucial for long-term success and loyalty.- **Performance Tracking:** Monitor team performance and sales metrics. You will evaluate sales results and adjust strategies as needed to improve performance.- **Training and Development:** Conduct training sessions for the sales team. This helps improve their skills and keeps them updated with new sales techniques and product knowledge.**Required Skills and Expectations:**- Proven experience in a sales management role, demonstrating a strong track record of achieving sales targets.- Excellent communication and interpersonal skills to effectively interact with clients and team members.- Strong analytical skills to assess sales data and market trends for informed decision-making.- Leadership abilities to inspire and guide a sales team, fostering a positive and productive work environment.- Ability to work in a fast-paced environment and adapt to changing situations while maintaining focus on the overall goals.

We are seeking a motivated and friendly Customer Care Executive to join our team in Noida Sector 62. This entry-level position is ideal for recent graduates looking to kickstart their career while providing excellent service to our customers.Key Responsibilities:- **Customer Support**: Provide prompt and effective assistance to customers via phone, email, or chat. You will address inquiries, resolve issues, and ensure customer satisfaction.- **Product Knowledge**: Become well-versed in our products and services. This will help you to confidently answer questions and provide accurate information to customers.- **Documentation**: Maintain clear and organized records of customer interactions. This includes noting issues, feedback, and solutions provided to improve future customer experiences.- **Team Collaboration**: Work closely with team members and other departments to ensure that customer issues are resolved efficiently. You will be a vital part of a team dedicated to enhancing customer experiences.Required Skills and Expectations:Candidates should have excellent verbal and written communication skills. A friendly and approachable demeanor is necessary to create a positive customer experience. Candidates should demonstrate strong problem-solving skills and the ability to stay calm under pressure. Basic computer skills and familiarity with customer service software are essential. A proactive attitude and a willingness to learn are highly valued, as this role provides an opportunity for growth in the customer service field.

Key Responsibilities:Manage daily accounting operations and maintain financial recordsMonitor cash transactions, deposits, and withdrawalsPrepare and verify ledgers, balance sheets, and financial reportsEnsure compliance with banking policies, KYC, and audit requirementsHandle account reconciliation and resolve discrepanciesSupport internal and external auditsSupervise junior accounting staff and ensure workflow efficiencyAssist Branch Manager in overall branch operationsMonitor loan and deposit accounting processesEnsure proper documentation and record-keeping

K9HR SOLUTIONS, varsha Dabhi(HR Recruiter - Mo. No. 9875279592 Email ID: hr025.k9hrs@gmail.com) is looking for a motivated and enthusiastic Field Sales Executive to join our team in Rajkot, India. This entry-level position is ideal for recent graduates looking to kick-start their career in sales.As a Field Sales Executive, you will be responsible for promoting and selling our products to potential customers in your assigned territory. Your main goal will be to build strong relationships with clients and generate sales leads.Key responsibilities include:- **Customer Engagement**: Actively reach out to potential clients, introduce our products, and maintain a strong presence in the field.- **Sales Presentations**: Conduct in-person presentations to showcase product benefits and address customer questions, ensuring clarity and understanding.- **Market Research**: Gather valuable insights about market trends, customer preferences, and competitor activities to inform our sales strategies.- **Follow-ups**: Keep in touch with potential and existing customers to ensure satisfaction and nurture long-term relationships.- **Reporting**: Maintain accurate records of sales activities, customer interactions, and progress toward personal sales targets.Required skills and expectations include strong communication abilities to effectively express ideas, a proactive attitude toward meeting sales targets, good organizational skills, and a willingness to learn and adapt in a fast-paced environment. A willingness to travel within your territory is essential to meet clients in person and seize sales opportunities. Male candidates are preferred for this role.

K9HR SOLUTIONS is looking for Business Development Coordinator as Follows:We Are Seeking A Highly Organized, Tech-SavvyProblem Solver To Become The Backbone Of Our SalesAnd Back-Office Operations. As The Managing DirectorFocuses On Business Growth And Manufacturing, ThisIndividual Will Take Full Ownership Of Our Daily SalesTracking, CRM Management, Inbound Lead Response,And Outbound Follow-Ups.Job Specification Language Proficiency: Fluent In Hindi andGujarati; Workable Professional English (ForEmails and CRM Data Entry / Management).Computer Literacy: Must Be HighlyComfortable With Computers, InternetResearch, And Basic Tools (Excel, Word, andWhatsapp Web). Prior Exposure ToERPS/CRMS Is A Bonus, But Not MandatoryIf The Candidate Is A Fast Learner.Key Skill Required in Candidate Tech-Friendly / Fast Learner: Does Not NeedTo Be An Expert On Day 1, But Must Have TheInstinct To Use Google And YouTube TutorialsTo Figure Out Software Functions Independently.Assertive & Confident: Must Be ComfortableManaging Up And Holding On-Ground FieldSales Representatives Reporting For Their DailyReports.Fearless On The Phone (Telesales): Not To BeShy About Making Outbound Calls To Cold OrWarm Leads To Introduce Our Products, QualifyTheir Interest, And Handle Basic Objections.Relentless Follow-Up Skills: Understands ThatThe Money Is In The Follow-Up. PersistentlyTracks Leads and Makes the Multiple Touchpoints required to Close A Deal.Highly Organized: Relies On Systems,Checklists, And Calendars. Does Not Let EmailsSit Unread or Forget Scheduled Call-backs.Structured Market Visits: Step Out Of TheOffice To Execute Specific, Pre-Planned MarketTours. You Will Have To Travel To Meet WithDealers, Present Catalogs Or Samples, And BuildFace-To-Face Relationships Following A StrictItinerary Set By Management.Any other specification / Expectation Figure-It-Out Attitude: We Do Not WantSomeone Who Stops Working The Moment TheyFace A Minor Confusion. The Ideal CandidateWill Try To Find The Solution Or Bring A BestGuess Before Asking Management For Help.Ownership Mentality: Expected To Treat TheCRM And Lead Database Accurately.Budget & Salary: Agency To Note: PleaseSource Candidates Within A Junior/Entry-LevelBudget Framework Suitable For The MorbiMarket.Market-Ready & Mobile: While You WillSpend Significant Time In The Office ManagingSystems, You Must Be Completely Willing AndPhysically Able To Travel In The Field. YouShould Be Comfortable Navigating The MarketAnd Speaking Confidently With Retail ShowroomOwners And Distributors.

K9HR SOLUTIONS is looking for enthusiastic Sales Executives for our Rajkot location. The role involves field sales, meeting potential customers, maintaining client relationships, generating leads, presenting products/services, negotiating deals, and achieving sales targets. Candidates should have good communication and interpersonal skills, basic computer knowledge, and a customer-focused approach. Freshers and candidates with up to 2 years of experience are welcome to apply. Applicants must have their own vehicle and mobile phone.

- Managing executive's calendar and scheduling appointments: The executive assistant will be responsible for organizing the executive's schedule, setting up meetings, and coordinating appointments to ensure smooth operations.- Handling executive correspondence: This includes drafting emails, responding to inquiries on behalf of the executive, and maintaining professional communication with stakeholders.- Coordinating travel arrangements: The executive assistant will arrange travel logistics including flights, accommodations, and transportation for the executive's business trips.- Conducting research and preparing reports: Research tasks may include gathering information for presentations, market analysis, or business development opportunities. The assistant will compile data and create reports for the executive's review.- Providing administrative support: This includes tasks such as preparing documents, managing files, and handling paperwork to assist the executive in their daily responsibilities.- Strong organizational skills: The ideal candidate should have excellent organizational abilities to manage multiple tasks simultaneously and prioritize effectively.- Excellent communication skills: The executive assistant must have strong written and verbal communication skills to interact with internal and external stakeholders professionally.- Proficiency in Microsoft Office: The candidate should be proficient in using MS Office tools such as Word, Excel, and PowerPoint for creating documents, spreadsheets, and presentations.- Ability to maintain confidentiality: The executive assistant will have access to sensitive information and must demonstrate discretion and confidentiality in handling confidential data.

Export sales Of tower transmission, Duties &Responsibilities:-Job location Jaipur1) Technical evaluation, costing, tendering and order negotiations and finalisation oftransmission tower orders, sub-station, sub-station structures, railway OHEstructures, MMS for solar power plant and space structures.2) Should possess comprehensive knowledge of transmission line tower and towerstructure requirement in the country by various utilities and EPC companies andcontractors.3) Should have effective liasioning with utilities and EPC companies and contractorsfor securing orders. The incumbent person shall lead a team of personnels forsecuring orders, monitoring, timely delivery, raising timely bills and follow-uppayments effectively. Shall be reporting to Sr. VP/President.4) Shall be responsible to synchronise and monitor status of production of variousorders received / in pipeline for timely completion and shall actively prepareproduction, dispatch and recovery plan on month to month basis. Liasion withproduction departments, ensure timely dispatches and maintain minimum finishedgood inventory as well as raw material inventory.5) Need to have exposure to export TL towers and sub-station structures undervarious schemes of Government of India for encouraging export like CapitalGoods Import against zero duty under EPCG schemes etc.6) Need to have regular contact with clients for securing orders.Interested person may please apply indicating their strength to fulfil the above duties andresponsibilities as indicated and also additional strengths which the applicant considersvital.

We are seeking an enthusiastic Airport Guest Relationship Executive in Bhubaneswar. The ideal candidate will be the first point of contact for guests, providing an exceptional experience at the airport.**Key Responsibilities:**- **Guest Assistance:** Provide warm, friendly, and professional assistance to all guests, ensuring their needs are met during their time at the airport.- **Check-in Guidance:** Help guests with the check-in process, explaining procedures clearly to prevent confusion and provide a smooth experience.- **Resolving Issues:** Address guest inquiries and concerns promptly, working to find effective solutions while remaining calm and composed.- **Information Provision:** Share relevant travel information with guests, including flight schedules, gate changes, and airport facilities.- **Collaboration with Teams:** Work closely with airport staff and other departments to ensure seamless service delivery and support special requests from guests.**Required Skills and Expectations:**- Strong communication skills are essential, enabling clear interaction with diverse guests from various backgrounds.- A positive attitude and a customer-oriented mindset will greatly enhance guest satisfaction and experience.- Basic problem-solving abilities are necessary to address guest issues effectively while maintaining a professional demeanor.- The candidate should be enthusiastic and ready to learn, as this role may require adapting to different situations and tasks.- A minimum educational requirement of passing the 10th grade ensures a foundational understanding of communication and customer service principles.

The Service Coordinator manages service tasks, coordinates with technicians and customers, and ensures timely service delivery.Key ResponsibilitiesSchedule and assign service requests to techniciansEnsure timely installation, maintenance, and repair of automotive instrumentsAct as the main point of contact for service-related queriesMaintain accurate records of service activitiesCoordinate with service engineers and field staffProvide job details, materials, and instructionsWork with the inventory team to ensure required parts are in stock