CRM Jobs

As a Key Account Manager, you will play an essential role in maintaining and expanding relationships with our most important clients. Your expertise will be vital in ensuring client satisfaction and driving business growth.**Key Responsibilities:**- **Client Relationship Management**: Build and nurture strong relationships with key clients to understand their needs and challenges, ensuring their satisfaction and loyalty.- **Sales Strategy Development**: Collaborate with the sales team to develop effective strategies that meet client needs and drive sales, tailoring approaches based on client profiles.- **Account Monitoring**: Regularly monitor account performance and track key metrics to identify opportunities for growth and improvement.- **Communication Liaison**: Act as the main point of contact for clients, communicating updates and gathering feedback to address any concerns promptly.- **Market Research**: Stay informed about industry trends and market dynamics to provide clients with valuable insights and solutions.- **Cross-Functional Collaboration**: Work closely with other departments, such as marketing and product development, to ensure that client needs are met effectively.**Required Skills and Expectations:**- A strong background in sales or account management, with 0 to 4 years of relevant experience.- Excellent communication and interpersonal skills to build relationships and negotiate effectively.- Strong analytical skills to assess client needs and monitor account performance.- Proficiency in Microsoft Office Suite and CRM software for sales tracking and reporting.- A proactive attitude and the ability to work independently as well as in a team environment.- A detail-oriented mindset, capable of managing multiple accounts and projects simultaneously.

We are seeking a motivated and experienced Sales Manager to join our team in Kapurbawdi, Thane. In this role, you will drive sales growth and build strong relationships with clients while leading a dynamic sales team.Key Responsibilities:1. **Lead Sales Team:** Manage and motivate the sales team to achieve set targets, providing guidance and support to ensure success.2. **Develop Sales Strategies:** Create effective sales strategies to attract new clients and retain existing ones, analyzing market trends to identify growth opportunities.3. **Client Relationship Management:** Build and maintain strong relationships with clients, understanding their needs and providing tailored solutions to enhance customer satisfaction.4. **Sales Forecasting:** Monitor sales performance and prepare accurate sales forecasts to inform business decisions and strategy adjustments.5. **Training and Development:** Conduct training sessions for the sales team to improve their skills, ensuring they are knowledgeable about our products and sales techniques.Required Skills and Expectations:The ideal candidate will have 2 to 3 years of experience in sales management, preferably in a relevant industry. A graduate degree is essential. Strong leadership skills, excellent communication abilities, and a proven track record of meeting sales targets are crucial. You should be analytical, goal-oriented, and capable of developing strategic plans. Proficiency in using sales software and tools will be beneficial in managing sales processes effectively. A proactive mindset and a passion for driving sales are essential attributes for success in this role.

We are looking for a motivated Field Sales Executive to join our team in Pilibhit, India. This role requires a proactive individual with a knack for building relationships and meeting sales targets.As a Field Sales Executive, your key responsibilities will include:1. **Identifying New Customers**: You will research and approach potential clients to expand our customer base. This involves understanding their needs and how our products can meet them.2. **Sales Presentations**: You will conduct engaging presentations to showcase our offerings. Clear communication will be essential to effectively explain product benefits and address any questions from customers.3. **Building Relationships**: Establishing and maintaining strong relationships with existing and prospective clients is crucial. You will regularly follow up with customers to ensure satisfaction and encourage repeat business.4. **Achieving Sales Targets**: Meeting and exceeding sales goals is a primary objective. You will analyze your performance regularly to identify areas for improvement and develop strategies to enhance your sales effectiveness.5. **Market Research**: You will gather insights on market trends and competitors. This information will help you understand the landscape and adapt your sales tactics accordingly.Candidates should possess strong communication and interpersonal skills. A background in sales, preferably with 1-3 years of experience, is required. A graduate degree is essential, and male candidates are preferred for this role. The job is full-time and will be based in the office.

Responsible for Solar Fan & lighting division sale (Government Sales, Project Sales and Channel Sales) for Rajasthan. Responsible for market mapping. Keeping track of problem area pertaining to dealer e.g. Order Executionerror, AccountExceptional sales result Compelling leadership skills Cross-cultural sales background Complex project negotiation Exceptional multi-tasker Resolution-oriented Energetic

We Re Seeking An Experienced Jewellery Store Manager to Lead Our Team and Ensure the Smooth Operation of Our Store. You Will Be Responsible for Managing Staff, Driving Sales, Overseeing Inventory, and Delivering Exceptional Customer Service. if You have a Passion for Jewellery and Strong Leadership Skills, We Want to Hear from You!requirements:retail Management Experienceexcellent Customer Service and Communication Skillsability to Meet Sales Targets and Manage Store Operations

K9HR SOLUTIONS is looking for Business Development Coordinator as Follows:We Are Seeking A Highly Organized, Tech-SavvyProblem Solver To Become The Backbone Of Our SalesAnd Back-Office Operations. As The Managing DirectorFocuses On Business Growth And Manufacturing, ThisIndividual Will Take Full Ownership Of Our Daily SalesTracking, CRM Management, Inbound Lead Response,And Outbound Follow-Ups.Job Specification Language Proficiency: Fluent In Hindi andGujarati; Workable Professional English (ForEmails and CRM Data Entry / Management).Computer Literacy: Must Be HighlyComfortable With Computers, InternetResearch, And Basic Tools (Excel, Word, andWhatsapp Web). Prior Exposure ToERPS/CRMS Is A Bonus, But Not MandatoryIf The Candidate Is A Fast Learner.Key Skill Required in Candidate Tech-Friendly / Fast Learner: Does Not NeedTo Be An Expert On Day 1, But Must Have TheInstinct To Use Google And YouTube TutorialsTo Figure Out Software Functions Independently.Assertive & Confident: Must Be ComfortableManaging Up And Holding On-Ground FieldSales Representatives Reporting For Their DailyReports.Fearless On The Phone (Telesales): Not To BeShy About Making Outbound Calls To Cold OrWarm Leads To Introduce Our Products, QualifyTheir Interest, And Handle Basic Objections.Relentless Follow-Up Skills: Understands ThatThe Money Is In The Follow-Up. PersistentlyTracks Leads and Makes the Multiple Touchpoints required to Close A Deal.Highly Organized: Relies On Systems,Checklists, And Calendars. Does Not Let EmailsSit Unread or Forget Scheduled Call-backs.Structured Market Visits: Step Out Of TheOffice To Execute Specific, Pre-Planned MarketTours. You Will Have To Travel To Meet WithDealers, Present Catalogs Or Samples, And BuildFace-To-Face Relationships Following A StrictItinerary Set By Management.Any other specification / Expectation Figure-It-Out Attitude: We Do Not WantSomeone Who Stops Working The Moment TheyFace A Minor Confusion. The Ideal CandidateWill Try To Find The Solution Or Bring A BestGuess Before Asking Management For Help.Ownership Mentality: Expected To Treat TheCRM And Lead Database Accurately.Budget & Salary: Agency To Note: PleaseSource Candidates Within A Junior/Entry-LevelBudget Framework Suitable For The MorbiMarket.Market-Ready & Mobile: While You WillSpend Significant Time In The Office ManagingSystems, You Must Be Completely Willing AndPhysically Able To Travel In The Field. YouShould Be Comfortable Navigating The MarketAnd Speaking Confidently With Retail ShowroomOwners And Distributors.

CRM Executive FemaleExp: Min 1/2 Yrs Handling customer queriesCoordinate with Inter Department (Dispatch, Accounts, etc)Sal: Upto 18 K Nashik

We are seeking a dedicated Floor Manager to oversee daily operations at our facility in Rajkot. The ideal candidate will have 2 to 5 years of relevant experience and a graduate degree.As a Floor Manager, your key responsibilities will include:- **Staff Supervision:** Lead and motivate the team on the floor, ensuring all staff are following company policies and providing top-notch customer service.- **Operations Management:** Oversee daily operational activities to ensure efficiency, quality, and adherence to company standards.- **Inventory Control:** Manage stock levels by monitoring inventory and reconciling discrepancies to prevent shortages or excess.- **Customer Experience:** Address customer inquiries and concerns promptly to maintain a high level of satisfaction, fostering a welcoming environment.- **Training and Development:** Assist in training new employees and provide ongoing coaching to enhance team performance and service quality.To succeed in this role, you must possess strong leadership and interpersonal skills, along with the ability to handle stressful situations effectively. You should demonstrate excellent organizational skills and attention to detail, along with a proactive approach to problem-solving. A solid understanding of operational procedures and team dynamics is essential. You are expected to create a positive work atmosphere, be adaptable to changing needs, and support the overall goals of the business.

WE ARE HIRING Position: Customer Support Executive Location: Delhi Shift Timing: 5:30 AM - 2:30 PM One-Side Cab Facility Available Salary: Up to 28,000 per MonthEligibility: Freshers Welcome Experienced Candidates Can Apply Good Communication Skills Required Customer Service Experience Preferred (Not Mandatory)Why Join Us? Fixed Morning Shift One-Side Cab Facility Available Great Learning & Growth Opportunity Friendly & Supportive Work EnvironmentInterested candidates can share their CV or contact: Harsh Vijayvargiya 9039608842

We are looking for a motivated Sales Manager to lead our sales team in Sangli, India. The ideal candidate will have 2 to 4 years of experience in sales and a graduate degree. This full-time position is based in the office.As a Sales Manager, you will be responsible for developing and executing sales strategies to meet our company

Join our team as a Delivery Executive in Sadashiv Peth, Pune. This entry-level position is perfect for individuals who enjoy being on the move and providing excellent customer service.Key Responsibilities:- **Package Delivery:** You will pick up and deliver packages to customers in a timely and efficient manner, ensuring that all items are handled with care.- **Route Planning:** You are expected to plan your daily route effectively to maximize efficiency and minimize delays.- **Customer Interaction:** Engage positively with customers during deliveries, providing a friendly experience and addressing any questions they may have.- **Record Keeping:** Maintain accurate records of deliveries, including package receipts and any customer interactions, to ensure smooth operations.- **Team Collaboration:** Work closely with team members and supervisors to ensure all delivery processes run smoothly.Required Skills and Expectations:Candidates should be punctual and reliable, with good communication skills to interact with customers pleasantly. A basic understanding of maps and navigation is important for effective route planning. Physical stamina is necessary, as the job involves moving and handling packages. Attention to detail is crucial to ensure that all deliveries are made accurately and on time. Previous experience is not required, making this an excellent opportunity for those starting their careers.

We are looking for a Customer Service Executive to join our team in Kalwa, Thane. This role is ideal for individuals with 1 to 5 years of experience in customer support and requires a 12th-grade education. You will be responsible for assisting customers with their inquiries, ensuring satisfaction and efficient resolution of issues.Key Responsibilities: - **Answer Customer Queries:** Handle various customer questions and concerns through phone, email, or in-person interactions, providing clear and helpful responses. - **Resolve Issues:** Work actively to resolve customer complaints and issues in a timely and professional manner, ensuring a positive experience. - **Maintain Records:** Keep accurate records of customer interactions and transactions, documenting any issues and resolutions for future reference. - **Provide Product Information:** Share detailed information about products and services to educate customers and help them make informed decisions. - **Collaborate with Team:** Work closely with other team members to ensure consistent service levels and share insights on customer feedback.Required Skills and Expectations: The ideal candidate should have strong communication skills and a friendly demeanor, as they will be interacting with customers daily. A good understanding of basic computer applications is necessary. You should be patient, detail-oriented, and able to multitask effectively. Previous experience in customer service will be beneficial, and a commitment to ongoing personal development and teamwork is essential.

K9HR SOLUTIONS is looking for enthusiastic Sales Executives for our Rajkot location. The role involves field sales, meeting potential customers, maintaining client relationships, generating leads, presenting products/services, negotiating deals, and achieving sales targets. Candidates should have good communication and interpersonal skills, basic computer knowledge, and a customer-focused approach. Freshers and candidates with up to 2 years of experience are welcome to apply. Applicants must have their own vehicle and mobile phone.

We (K9hr Solutions (Riya Khushalani - +91 91062 25460) are looking for an India MART Account Manager / Specialist to join our team at K9hr Solutions. We need an experienced India MART Account Manager / Specialist (Key Accounts Manager) with 1-3 years of hands-on India MART handling experience. The candidate should have strong B2B sales and communication skills in Hindi & English, along with good knowledge of India MART CRM and MS Excel.Requirements: 1-3 years of relevant India MART handling experience Strong communication and lead management skills Knowledge of CRM, Excel, and online catalog management Target-oriented and responsible candidate preferred

Salary & perks - Max CTC 4 lpa+fuel& other Qualification & experience - Graduate/ Min 1 year in housing loan , mortgage Age limit 30 yearsAdditional remarks - Driving licence and vehicle is mandatory and source the candidate from nearby location only male candidate/700 cibil

Key Responsibilities Handle inbound and outbound calls to support customers with technical issues efficiently and courteously. Diagnose, troubleshoot, and resolve system, hardware, and software problems via remote desktop sessions. Provide step-by-step technical guidance to customers to ensure issue resolution during the first contact. Record all interactions, issues, and resolutions in the company CRM or ticketing tools. Process customer payments securely through authorized payment gateways. Escalate unresolved issues to the next level of support and follow up to ensure proper closure. Maintain high standards of customer satisfaction by adhering to company service-level requirements.Requirements Minimum 2 years of experience in providing technical support via remote sessions (PC, laptop, or mobile). Proven experience handling both inbound and outbound technical calls. Prior experience in processing online payments or transactions securely. Strong communication skills in English (both written and verbal). Must have a stable high-speed internet connection (minimum 200 Mbps). Must own a 5G-enabled laptop or computer suitable for remote working. Ability to work in rotational shifts and flexible rostered offs as per business requirements. Strong problem-solving and multitasking abilities with a customer-oriented approach.Preferred Skills Familiarity with remote desktop tools, CRM systems, and ticketing platforms. Basic networking knowledge and understanding of operating systems. Customer service certification or prior work in a BPO/Tech Support environment.

Key ResponsibilitiesCollections: Make outbound calls to customers with overdue payments. Explain account status and negotiate payment arrangements. Update account records accurately after every interaction. Follow up on promises to pay and ensure timely recovery. Adhere to FDCPA and client-specific compliance regulations.Customer Service: Handle inbound calls regarding billing, account status, disputes, and service-relatedissues. Provide first-call resolution and ensure customer satisfaction. De-escalate issues professionally and transfer to appropriate teams when necessary

We are seeking a motivated Field Sales Executive to join our team in Mathura. The ideal candidate will have 1 to 3 years of sales experience, a positive attitude, and a strong drive to succeed in a dynamic sales environment.Key Responsibilities:- Generate Leads: Identify and pursue potential clients to increase the customer base. This involves research and outreach to find new sales opportunities.- Conduct Sales Meetings: Meet with clients in person to present products and services. Building relationships and understanding client needs is essential for closing deals.- Achieve Sales Targets: Work towards monthly and quarterly sales goals set by the management. The ability to strategize and execute sales plans is crucial for success.- Provide Customer Service: Address client inquiries and resolve issues promptly. Being responsive and maintaining good client relationships enhances customer satisfaction and loyalty.- Prepare Reports: Maintain accurate records of sales activities, leads, and customer interactions. Regular reporting helps track performance and inform future strategies.Required Skills and Expectations:The ideal candidate should possess excellent communication and interpersonal skills to effectively engage with clients. A proactive approach, coupled with the ability to work independently and as part of a team, is essential. Candidates should be detail-oriented, organized, and capable of managing time effectively. A background in sales or customer service is advantageous, and familiarity with the local market will be beneficial. Candidates must hold a graduate degree and be male, as per company policy.

- Managing executive's calendar and scheduling appointments: The executive assistant will be responsible for organizing the executive's schedule, setting up meetings, and coordinating appointments to ensure smooth operations.- Handling executive correspondence: This includes drafting emails, responding to inquiries on behalf of the executive, and maintaining professional communication with stakeholders.- Coordinating travel arrangements: The executive assistant will arrange travel logistics including flights, accommodations, and transportation for the executive's business trips.- Conducting research and preparing reports: Research tasks may include gathering information for presentations, market analysis, or business development opportunities. The assistant will compile data and create reports for the executive's review.- Providing administrative support: This includes tasks such as preparing documents, managing files, and handling paperwork to assist the executive in their daily responsibilities.- Strong organizational skills: The ideal candidate should have excellent organizational abilities to manage multiple tasks simultaneously and prioritize effectively.- Excellent communication skills: The executive assistant must have strong written and verbal communication skills to interact with internal and external stakeholders professionally.- Proficiency in Microsoft Office: The candidate should be proficient in using MS Office tools such as Word, Excel, and PowerPoint for creating documents, spreadsheets, and presentations.- Ability to maintain confidentiality: The executive assistant will have access to sensitive information and must demonstrate discretion and confidentiality in handling confidential data.

Export sales Of tower transmission, Duties &Responsibilities:-Job location Jaipur1) Technical evaluation, costing, tendering and order negotiations and finalisation oftransmission tower orders, sub-station, sub-station structures, railway OHEstructures, MMS for solar power plant and space structures.2) Should possess comprehensive knowledge of transmission line tower and towerstructure requirement in the country by various utilities and EPC companies andcontractors.3) Should have effective liasioning with utilities and EPC companies and contractorsfor securing orders. The incumbent person shall lead a team of personnels forsecuring orders, monitoring, timely delivery, raising timely bills and follow-uppayments effectively. Shall be reporting to Sr. VP/President.4) Shall be responsible to synchronise and monitor status of production of variousorders received / in pipeline for timely completion and shall actively prepareproduction, dispatch and recovery plan on month to month basis. Liasion withproduction departments, ensure timely dispatches and maintain minimum finishedgood inventory as well as raw material inventory.5) Need to have exposure to export TL towers and sub-station structures undervarious schemes of Government of India for encouraging export like CapitalGoods Import against zero duty under EPCG schemes etc.6) Need to have regular contact with clients for securing orders.Interested person may please apply indicating their strength to fulfil the above duties andresponsibilities as indicated and also additional strengths which the applicant considersvital.