CRM Jobs

Key ResponsibilitiesPerform accurate data entry and maintain company records and databases.Prepare, organize, and file documents, reports, and correspondence.Support day-to-day administrative and back-office operations.Verify, update, and maintain records to ensure data accuracy.Coordinate with internal teams regarding documentation and operational requirements.Handle scanning, photocopying, filing, and document management activities.Assist in preparing reports, spreadsheets, and presentations as required.Monitor office supplies and coordinate procurement requests when needed.Ensure compliance with company policies and documentation standards.Support management with administrative tasks and special projects.

Job Responsibilities Generate B2B leads from industries, factories, commercial buildings, hospitals, hotels and institutions. Meet customers and understand their power/solar requirements. Promote C&I Rooftop Solar, EPC, CAPEX, OPEX/RESCO and PPA solutions. Conduct customer meetings and site visits. Coordinate with the technical team for proposals and quotations. Follow up on leads, quotations and negotiations and close orders. Maintain CRM/sales reports and achieve monthly sales targets. Develop long-term relationships with C&I customers.Qualification Any Graduate / B.Tech / B.E. / MBA in Sales & Marketing preferred. Basic knowledge of solar energy and electrical systems preferred.Experience 2-5 years in B2B Sales / Business Development. Solar, Renewable Energy, Electrical, EPC or Industrial Sales experience preferred. Freshers with strong sales skills may also be considered.Key Skills B2B Sales & Lead Generation Customer Relationship Management Negotiation & Closing Communication & Presentation Solar Product Knowledge Target-oriented approach Willingness to travelKey KPIsLeads Generated Customer Meetings Site Visits Quotations Orders Closed Sales Revenue MW Capacity Sold Collection Target AchievementPreferred: Candidate with own two-wheeler, valid driving licence and good local industrial/customer contacts.

We are looking for an experienced Sales Manager to join our team in Ahmedabad. This role requires a male candidate with 4 to 7 years of sales experience. The ideal candidate will lead our sales efforts, develop strategies to improve sales, and build strong customer relationships. Key Responsibilities:1. Develop Sales Strategies: Create effective sales plans that align with our business goals to increase revenue and market share.2. Manage Sales Team: Guide and motivate a team of sales representatives, setting clear targets and providing necessary training to enhance their performance.3. Build Client Relationships: Establish and maintain relationships with key clients to understand their needs and ensure satisfaction, fostering long-term partnerships.4. Analyze Sales Data: Track and analyze sales metrics to identify trends and areas for improvement. Use this data to adjust sales strategies accordingly.5. Coordinate Marketing Efforts: Collaborate with the marketing team to develop promotional materials and campaigns that support sales initiatives.Required Skills and Expectations:Candidates should possess excellent communication and negotiation skills, with a proven track record in achieving sales targets. Strong leadership abilities are essential to manage and inspire the sales team effectively. A thorough understanding of market dynamics and customer behaviors will be crucial in adapting strategies to meet customer needs. Prospective candidates should demonstrate a proactive approach to problem-solving and be comfortable working in a fast-paced environment.

We are seeking a motivated Field Sales Executive to join our team in Neemuch, India. This role is ideal for recent graduates eager to kickstart their career in sales. As a Field Sales Executive, you will engage with potential clients, promote our products, and drive sales growth. Your primary focus will be on building strong relationships with customers and understanding their needs.Key Responsibilities:1. **Customer Engagement**: Approach and interact with potential customers in designated areas to create interest in our offerings.2. **Product Promotion**: Clearly present product features and benefits to customers, helping them understand how our products can meet their needs.3. **Sales Tracking**: Maintain records of customer interactions and sales activities to ensure effective follow-up and reporting.4. **Market Research**: Gather insights about customer preferences and competitor activities to help shape future sales strategies.5. **Relationship Management**: Build and maintain lasting relationships with existing customers to encourage repeat business.Required Skills and Expectations:- Candidates should have passed 12th grade and possess a strong willingness to learn about sales and product information.- A good level of communication skills is essential, as you will be speaking to diverse customers.- A proactive attitude and high motivation are crucial for pursuing leads and meeting sales targets.- The ideal candidate should be able to demonstrate teamwork as well as the ability to work independently in a fast-paced environment.- Willingness to travel within the assigned territory is necessary for this role.

** Relationship Manager / Senior Relationship ManagerJob Location: ChennaiEmployment Type: Full-TimeExperience: Minimum 2 yearsIndustry Experience: Real Estate, Telecom, BFSI, Credit Cards, Fintech, Wealth Management, Call Center, or Retail## Job OverviewWe are hiring Relationship Managers / Senior Relationship Managers for a customer-facing role in the matrimony and relationship services industry.The selected candidate will be responsible for understanding customer requirements, providing personalized service, managing customer relationships, retaining customers, converting prospects, and assisting members in finding suitable partners.## Key Responsibilities* Welcome customers onboard and create member profiles.* Understand members' preferences, expectations, and requirements.* Identify the unique needs of each customer.* Search, screen, and shortlist suitable profiles.* Establish contact and initiate meetings between members.* Build and maintain strong customer relationships.* Provide a premium and personalized customer experience.* Manage an assigned customer portfolio with regular follow-ups.* Ensure customer retention and satisfaction.* Convert prospects into customers.* Achieve a target of 2 fresh sales per month.* Meet defined service and performance metrics.## Candidate Requirements* Minimum 2 years of experience in a customer-facing role.* Experience in call center, retail, real estate, telecom, BFSI, credit cards, fintech, or wealth management is preferred.* Excellent command of English.* Fluency in the relevant regional language, particularly Telugu/Tamil, as applicable to the location.* Strong communication and listening skills.* Customer-service-oriented approach.* Good persuasion and influencing skills.* High emotional intelligence and empathy.* Ability to understand and analyze customer requirements.* Good presentation and executive presence.* Professional telephone and business etiquette.* Self-driven, proactive, and willing to learn.* Ability to work under pressure and manage stress.* Strong integrity, honesty, and respect for customers.

The VP of Sales and Advisory Transformation Practice will report directly to the SVP Transformation. Key performance indicators (KPIs) for this role will include revenue growth, successful deal closures, CRM implementation success, client satisfaction scores, and team development metrics.

As a Sales Manager, your primary goal is to drive sales growth and enhance customer relationships in our Ghatkopar office. You will play a crucial role in shaping our sales strategies and guiding your team towards achieving targets.Key Responsibilities:- Develop Sales Strategies: Create and implement effective sales strategies to achieve company sales targets, adapting to market changes and customer needs.- Lead Sales Team: Oversee and motivate the sales team, providing training and support to enhance their skills and performance.- Monitor Sales Performance: Track sales metrics regularly and analyze data to assess performance, ensuring the team meets or exceeds targets.- Build Customer Relationships: Foster strong relationships with clients, understanding their needs and addressing any concerns to ensure customer satisfaction and loyalty.- Conduct Market Research: Stay updated on market trends and competitor activities to identify opportunities for growth and areas for improvement.- Prepare Reports: Generate regular reports on sales activities and performance, presenting findings and recommendations to upper management.Required Skills and Expectations:You should have a minimum of 1 to 5 years of experience in sales, preferably in a managerial role. Strong communication and interpersonal skills are essential for building relationships with clients and leading your team effectively. You must be results-driven, with the ability to analyze data and make informed decisions. Familiarity with CRM software and sales analytics tools will be advantageous. A problem-solving mindset and the capability to work collaboratively in an office environment are also important for this role.

We are looking for a Business Development Manager to join our team in Surat. This role is essential for driving growth and expanding our customer base. Key Responsibilities:- Identify New Business Opportunities: Research and analyze market trends to discover potential clients and new markets to drive sales growth.- Build and Maintain Relationships: Establish strong professional relationships with clients to understand their needs and ensure client satisfaction.- Create Business Plans: Develop strategic plans to achieve sales targets and enhance market presence, ensuring alignment with company goals.- Collaborate with Teams: Work closely with marketing, sales, and product teams to improve service offerings and address customer needs effectively.- Prepare Sales Reports: Monitor and report on sales performance metrics, providing insights and recommendations to the management team.Required Skills and Expectations:Candidates should have 3 to 8 years of experience in business development or sales, with a proven track record of meeting sales targets. A Bachelor's degree in Business Administration (B.B.A) is required. Strong analytical and negotiation skills are essential for success in this role. The ideal candidate should also possess excellent communication skills, allowing for effective interaction with clients and team members. Familiarity with market research and CRM software will be an advantage. A proactive attitude and the ability to work independently while managing multiple projects are essential traits for this position.

As an Airport Guest Relationship Executive, you will play a crucial role in providing excellent service to travelers at the airport. This position is ideal for freshers and requires a basic education of at least 10th grade. Your responsibilities include:- Welcoming Guests: Greet travelers upon their arrival and assist them with any questions they may have to create a friendly atmosphere.- Information Provider: Offer accurate information about flight departures, arrivals, terminal facilities, and other airport services to help guests navigate the airport effectively.- Problem Solving: Address any issues or concerns guests may encounter during their travel experience, ensuring prompt resolutions to improve customer satisfaction.- Liaison with Airlines: Communicate with airline representatives to resolve passenger-related queries and ensure that guests receive the assistance they need.- Feedback Collection: Gather feedback from guests regarding their experiences to help improve airport services and guest satisfaction levels.To succeed in this role, you should possess strong communication skills in both written and spoken formats. You should be friendly and approachable, with a positive attitude towards helping others. Time management skills are essential to manage multiple tasks effectively. Additionally, a good understanding of customer service principles will be beneficial. You should be adaptable and able to work in a fast-paced environment, ensuring a smooth experience for all travelers.

High school diploma or equivalent; a bachelor's degree in business, marketing, or a related field is preferred.Proven experience in sales or a related field, with a track record of meeting or exceeding sales targets.Excellent communication and interpersonal skills to build strong relationships with customers.Strong negotiation and persuasion skills.Ability to work independently and as part of a team in a fast-paced environment.Proficiency in CRM software and Microsoft Office Suite.A proactive attitude, with a desire to learn and grow in the role.Pl inbox the Cv to richa@gtalentpool.com

We are looking for a dedicated Customer Care Manager to join our team in Jaipur. This role is essential for ensuring our customers receive the best possible service and support.Key Responsibilities:- Manage Customer Inquiries: Handle customer questions and concerns through various channels, ensuring timely and accurate responses to enhance customer satisfaction.- Develop Customer Care Strategies: Create and implement effective customer service policies and procedures to improve service delivery and efficiency.- Train and Supervise Staff: Lead a team of customer care representatives by providing training, guidance, and support to ensure high service standards.- Monitor Performance Metrics: Analyze customer service metrics and feedback to identify areas for improvement and to ensure the team meets performance goals.- Resolve Customer Issues: Work to quickly resolve escalated customer problems or complaints, ensuring a positive customer experience.- Collaborate with Other Departments: Liaise with colleagues in different departments to enhance product knowledge and streamline services for customers.Required Skills and Expectations:Candidates should have excellent communication skills, both written and verbal, to clearly convey information to customers. A strong problem-solving ability is essential to address customer concerns effectively. Candidates should be organized, detail-oriented, and capable of handling multiple tasks in a fast-paced environment. Basic knowledge of customer management software is a plus. A willingness to learn and adapt is highly valued, along with a friendly and approachable demeanor to foster positive customer relationships. Ideal candidates will possess a strong commitment to customer service excellence.

We are seeking a motivated Telesales Executive to join our team in Piplod. In this role, you will be responsible for engaging with potential customers over the phone to promote and sell our products or services. Your ability to connect with clients and persuade them will be essential for achieving sales targets.Key Responsibilities:- Conduct Outbound Calls: Make calls to prospective customers to introduce them to our offerings, explain features, and address their inquiries.- Build Customer Relationships: Establish and nurture relationships with clients to understand their needs and provide tailored solutions.- Meet Sales Targets: Strive to consistently meet or exceed monthly sales goals through effective communication and selling techniques.- Maintain CRM Records: Accurately record and update customer interactions and sales data in our CRM system for effective tracking and follow-up.- Handle Objections: Address customer concerns and objections professionally to convert inquiries into sales.- Collaborate with Team Members: Work closely with colleagues to share insights and strategies that can enhance overall sales performance.Required Skills and Expectations:Candidates should have 1 to 3 years of experience in a telesales or related role. Strong communication and persuasive skills are essential for building rapport and closing sales. A customer-oriented approach, along with the ability to adapt your pitch based on the client's responses, is highly valued. Proficiency in using CRM software and basic computer applications is also expected. A positive attitude, goal-driven mindset, and the willingness to learn will contribute to your success in this role.

We are looking for a skilled Sales Manager to lead our sales team and drive revenue growth. This full-time position is based in Lucknow, and we seek a male candidate with 5 to 10 years of experience in a sales role.Key Responsibilities:- Lead Sales Team: Supervise and motivate the sales team to achieve sales targets and improve performance. This involves providing guidance, setting goals, and fostering a positive work environment.- Develop Sales Strategies: Create and implement effective sales strategies that align with company objectives. This includes analyzing market trends, identifying opportunities, and responding to customer needs.- Client Relationship Management: Build and maintain strong relationships with clients and stakeholders. Ensure customer satisfaction and retention by addressing concerns and providing tailored solutions.- Sales Reporting and Analysis: Monitor sales performance and prepare regular reports for senior management. Analyze data to identify trends, areas for improvement, and strategies for growth.- Training and Development: Identify training needs and organize sessions for team members to enhance their selling skills and product knowledge.Required Skills and Expectations:Candidates should have a bachelors degree in any relevant field such as Business Administration, Architecture, or Management. You must possess strong leadership and interpersonal skills, with the ability to motivate your team effectively. Excellent communication skills are essential, along with a deep understanding of sales processes and techniques. You should be results-oriented, with a track record of meeting or exceeding sales targets, and have strong analytical skills to interpret data and make informed decisions. The ideal candidate is proactive, flexible, and capable of thriving in a fast-paced environment.

The Relationship Manager is responsible for building and maintaining strong relationships with clients to ensure their satisfaction and success.Key Responsibilities:- Client Relationship Management: Develop and nurture relationships with clients by understanding their needs and providing tailored solutions. This helps in retaining customers and enhancing long-term loyalty.- Communication: Act as the main point of contact for clients and communicate effectively about products and services. Clear communication aids in addressing client queries and building trust.- Problem Resolution: Address and resolve any client concerns or issues in a timely manner. Quick problem-solving enhances client satisfaction and strengthens their trust in the company.- Sales Support: Assist in identifying opportunities for upselling and cross-selling products to clients. This not only boosts sales but also ensures clients are aware of all available services that may benefit them.- Feedback Collection: Gather feedback from clients regarding their experiences and expectations. The information gathered can be used to improve services and meet client needs better.- Reporting: Maintain accurate records of client interactions and prepare regular reports for management review. This ensures that management is informed about client satisfaction and any ongoing issues.To be successful in this role, candidates should possess excellent communication and interpersonal skills, demonstrating the ability to connect with diverse clients. A problem-solving mindset is crucial, along with a strong focus on customer service. Candidates should be proactive, organized, and able to work independently as well as part of a team. Relevant experience in client-facing roles is preferred.

Drive Store Success: Meet monthly revenue targets, monitor store KPIs, and implement local marketing strategies to boost foot traffic.Lead and Inspire: Recruit, onboard, schedule, and coach a passionate team dedicated to clean living and exceptional service.Cultivate Community: Engage with customers directly, share product knowledge, and resolve feedback to build a loyal local following.Master Inventory Control: Manage supplier relationships, optimize ordering of fresh produce, and implement waste-reduction (shrinkage) protocols.Maintain Visual Excellence: Ensure the store, produce displays, and wellness aisles look vibrant, clean, and fully stocked at all times.Ensure Compliance: Oversee strict food safety, sanitation regulations, organic certification standards, and local health guidelines.Key RequirementsExperience: 3+ years in grocery retail management, with strong preference for natural foods, organic, or specialty retail environments.Passion: Genuine interest in healthy living, sustainability, and organic wellness trends.Operational Skills: Proven mastery of inventory forecasting, margin management, and POS tracking software.Leadership: Exceptional communication skills with a proven track record of building and motivating highly collaborative teams.Flexibility: Availability to work open, close, and weekend shifts as needed to support operations.

We are looking for a detail-oriented Back Office Assistant to support our daily operations in Ahmedabad. This is an excellent opportunity for recent graduates keen to start their career in an office environment.Key Responsibilities:1. Data Entry: Accurately input and maintain data records in various systems. Attention to detail is important to ensure all information is up-to-date.2. Administrative Support: Assist with routine office tasks. This may include answering phones, managing correspondence, and filing documents to keep the office organized.3. Report Generation: Help create simple reports based on collected data. This will assist other team members in decision-making processes and support daily operations.4. Inventory Management: Keep track of office supplies and assist with ordering when necessary. Ensuring that the office is equipped with essential materials is crucial.5. Coordination of Meetings: Schedule and organize meetings. You will communicate with team members to ensure everyone is informed about meeting times and locations.Required Skills and Expectations:Candidates should be recent graduates, preferably female, and possess strong organizational skills. Good communication abilities, both written and verbal, are essential, as you will interact with various teams. A basic understanding of office software, such as MS Office, is expected. We value a proactive attitude and the ability to work both independently and as part of a team. Being reliable and punctual is also very important in this role.

We are seeking an Inside Sales Executive to join our team in South Tukoganj. This full-time position is ideal for individuals with 0 to 3 years of experience, eager to grow their career in sales.Key Responsibilities:- Lead Generation: Identify potential customers through research and outreach efforts. You will use various techniques to build a pipeline of qualified leads.- Sales Calls: Conduct outbound calls to prospective clients to introduce our products and services. This will require good communication skills to effectively engage and persuade customers.- Client Relationship Management: Establish and maintain strong relationships with clients. You will address their needs and concerns to ensure customer satisfaction and retention.- Sales Presentations: Prepare and deliver presentations to showcase our products. You will demonstrate how our offerings can meet client needs, enhancing chances of closing deals.- Reporting: Track sales activities and results using our CRM system. Accurate reporting will help in analyzing performance and informing future strategies.Required Skills and Expectations:Candidates should have strong communication skills, both verbal and written, to interact effectively with clients. A basic understanding of sales principles and customer service is essential. Confidence in making phone calls and engaging with potential customers is crucial. Candidates should be detail-oriented and possess good organizational skills to manage leads effectively. A positive attitude, willingness to learn, and a proactive approach to problem-solving are highly valued in this role.

As a Customer Care Executive, you will play a vital role in ensuring customer satisfaction and support. Your tasks will include managing customer inquiries and providing solutions to enhance their experience.- Responding to Customer Inquiries: You will be responsible for promptly addressing questions and concerns from customers via phone, email, or in person. Clear and effective communication is crucial to ensure customers feel valued and understood.- Resolving Customer Issues: You will identify problems raised by customers and offer appropriate solutions. This might involve troubleshooting or coordinating with other departments to solve more complex issues.- Maintaining Customer Records: Accurate documentation of customer interactions is essential. You will update customer profiles and track requests to improve service delivery and follow up on past interactions.- Providing Product Information: You will familiarize yourself with company products and services to provide customers with detailed information and guidance, helping them make informed decisions.- Gathering Customer Feedback: Collecting and analyzing customer feedback will be a key part of your role. This information can help improve products and services while showing customers that their opinions matter.Required skills and expectations include having a degree in fields such as B.A, B.B.A, B.Com, B.Ed, or B.Sc. Candidates should possess strong verbal and written communication skills, attention to detail, and problem-solving abilities. A positive attitude and a commitment to customer satisfaction are essential in creating a loyal customer base. Prior experience in customer service is preferred, showing your ability to handle various customer interactions effectively.

Bachelor's degree in Business Administration, Marketing, or a related field. 5 years of progressive experience in sales, with a significant portion in sellingSaaS solutions to retail businesses. Proven track record of successfully leading and managing a sales team toachieve and exceed targets. Strong understanding of the retail industry, its challenges, and opportunities. Excellent leadership, coaching, and mentoring skills. Exceptional communication, presentation, and interpersonal skills. Strong analytical and problem-solving abilities. Proficiency in using CRM software (e.g., Salesforce, HubSpot) and salesanalytics tools. Ability to develop and implement effective sales strategies and processes. Results-oriented with a strong focus on achieving team goals.

Excellent written and verbal communication skills Proven experience developing marketing plans and campaigns Strong project management, multitasking, and decision-making skills Metrics-driven marketing mind with eye for creativity Experience with marketing automation and CRM tools Proven experience designing interactive applications and networkingplatforms

We are looking for a dynamic and motivated Sales Executive to drive business growth by identifying new opportunities, building client relationships, and achieving sales targets. The role requires strong communication skills, negotiation ability, and a results-driven mindset.KEY RESPONSIBILITIES - o Build and maintain strong relationships with clients and stakeholders.o Present and promote products/services to prospective customers.o Negotiate contracts and close deals to achieve sales targets.o Conduct market research to understand customer needs and industry trends.o Prepare and deliver sales reports to management.o Collaborate with marketing and product teams to align sales strategies.

We are looking for a reliable Office Assistant to support our daily office operations. This role is perfect for freshers who are eager to learn and grow in a professional environment. Key Responsibilities:- Administrative Support: Assist with daily administrative tasks such as filing, data entry, and document management to ensure the office runs smoothly.- Communication Handling: Manage incoming calls and emails, directing queries to the appropriate team members while maintaining a professional demeanor.- Office Organization: Keep the office organized and tidy, ensuring supplies are adequately stocked and equipment is functioning properly.- Record Keeping: Maintain accurate records of office transactions, appointments, and schedules to support effective information flow.- Assistance with Meetings: Help prepare for meetings by setting up the meeting space, arranging necessary equipment, and taking minutes when needed.Required Skills and Expectations:Candidates should possess strong organizational skills and the ability to multitask effectively. Good verbal and written communication skills are essential for interacting with colleagues and clients. A proactive attitude and willingness to learn new things will help you thrive in this position. Basic computer skills, including proficiency in Microsoft Office applications, are required. Strong attention to detail and the ability to follow instructions accurately are also important for success in this role.

We are looking for a reliable and organized Office Assistant to support our team in Nashik. The ideal candidate should have 2 to 3 years of experience and be comfortable working in an office environment.Key Responsibilities:- Administrative Support: Assist in managing day-to-day office operations to ensure smooth functioning. This includes maintaining files, scheduling appointments, and organizing meetings.- Communication Management: Handle incoming and outgoing communications, including emails and phone calls. Clear communication is essential to ensure all messages are promptly delivered.- Document Preparation and Management: Prepare documents, reports, and presentations as needed. You will need to ensure all documents are accurate and professionally formatted.- Inventory Management: Keep track of office supplies and equipment. You will be responsible for ordering and restocking materials to ensure everyone has what they need.- Customer Service: Greet visitors and assist them as required. Providing a positive first impression of the office is important for building good relationships.Required Skills and Expectations:- Strong organizational skills with attention to detail to manage various administrative tasks effectively.- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software to create and manage documents and spreadsheets.- Excellent communication skills, both written and verbal, to interact professionally with colleagues and clients.- Ability to work independently and manage time effectively to meet deadlines.- A positive attitude and willingness to help others, fostering a collaborative work environment.