CRM Jobs

Key ResponsibilitiesProcessing and verifying transactions (NEFT, RTGS, deposits, withdrawals)Maintaining customer account recordsChecking documents (KYC, loan papers, etc.)Reconciling accounts and fixing mismatchesPreparing daily/monthly reportsEnsuring compliance with banking rulesCoordinating with front office staff Daily TasksData entry and updating systemsTransaction verificationAccount reconciliationReport generationHandling errors or exceptionsSupporting audits Required SkillsAttention to detailBasic knowledge of banking processesComputer skills (MS Excel, banking software)Analytical thinkingTime managementCommunication & teamwork QualificationsGraduate (B.Com, BBA, or any degree)Banking/finance certification (optional but helpful) ExperienceFreshers can apply0-3 years experience preferred in banking/operations Career GrowthBack Office Executive Senior Executive Team Leader Operations Manager

CRM Executive FemaleExp: Min 1/2 Yrs Handling customer queriesCoordinate with Inter Department (Dispatch, Accounts, etc)Sal: Upto 18 K Nashik

As an Airport Ticketing Executive, you will play a crucial role in managing the ticketing process for passengers traveling through the airport. This full-time position is located in Chennai and is suitable for candidates with 0 to 6 years of experience. A minimum education of 12th standard is required.**Key Responsibilities:**- **Ticket Booking and Reservations:** Assist passengers in booking their tickets, ensuring all details are correct and providing clear information on fare options.- **Customer Service:** Offer excellent customer service by addressing inquiries, resolving issues, and providing helpful information to travelers.- **Payment Handling:** Process payments for ticket bookings accurately and efficiently, ensuring compliance with company policies.- **Documentation Management:** Maintain accurate records of ticket transactions and manage documentation related to bookings and passenger information.- **Coordination with Airlines:** Work closely with various airlines to confirm flight availability and resolve any discrepancies in bookings.- **Customer Follow-Up:** Contact passengers about reminders and changes regarding their bookings, enhancing overall customer experience.**Required Skills and Expectations:**Candidates must have strong communication skills to interact well with customers and colleagues. A good understanding of computer systems and familiarity with ticketing software is essential. Attention to detail is crucial to avoid errors in bookings, and candidates should possess problem-solving abilities to effectively handle customer concerns. Adaptability and a positive attitude toward working in a fast-paced environment will enhance success in this role. Basic knowledge of airline operations can be an advantage, though not mandatory.

K9HR SOLUTIONS is looking for Business Development Coordinator as Follows:We Are Seeking A Highly Organized, Tech-SavvyProblem Solver To Become The Backbone Of Our SalesAnd Back-Office Operations. As The Managing DirectorFocuses On Business Growth And Manufacturing, ThisIndividual Will Take Full Ownership Of Our Daily SalesTracking, CRM Management, Inbound Lead Response,And Outbound Follow-Ups.Job Specification Language Proficiency: Fluent In Hindi andGujarati; Workable Professional English (ForEmails and CRM Data Entry / Management).Computer Literacy: Must Be HighlyComfortable With Computers, InternetResearch, And Basic Tools (Excel, Word, andWhatsapp Web). Prior Exposure ToERPS/CRMS Is A Bonus, But Not MandatoryIf The Candidate Is A Fast Learner.Key Skill Required in Candidate Tech-Friendly / Fast Learner: Does Not NeedTo Be An Expert On Day 1, But Must Have TheInstinct To Use Google And YouTube TutorialsTo Figure Out Software Functions Independently.Assertive & Confident: Must Be ComfortableManaging Up And Holding On-Ground FieldSales Representatives Reporting For Their DailyReports.Fearless On The Phone (Telesales): Not To BeShy About Making Outbound Calls To Cold OrWarm Leads To Introduce Our Products, QualifyTheir Interest, And Handle Basic Objections.Relentless Follow-Up Skills: Understands ThatThe Money Is In The Follow-Up. PersistentlyTracks Leads and Makes the Multiple Touchpoints required to Close A Deal.Highly Organized: Relies On Systems,Checklists, And Calendars. Does Not Let EmailsSit Unread or Forget Scheduled Call-backs.Structured Market Visits: Step Out Of TheOffice To Execute Specific, Pre-Planned MarketTours. You Will Have To Travel To Meet WithDealers, Present Catalogs Or Samples, And BuildFace-To-Face Relationships Following A StrictItinerary Set By Management.Any other specification / Expectation Figure-It-Out Attitude: We Do Not WantSomeone Who Stops Working The Moment TheyFace A Minor Confusion. The Ideal CandidateWill Try To Find The Solution Or Bring A BestGuess Before Asking Management For Help.Ownership Mentality: Expected To Treat TheCRM And Lead Database Accurately.Budget & Salary: Agency To Note: PleaseSource Candidates Within A Junior/Entry-LevelBudget Framework Suitable For The MorbiMarket.Market-Ready & Mobile: While You WillSpend Significant Time In The Office ManagingSystems, You Must Be Completely Willing AndPhysically Able To Travel In The Field. YouShould Be Comfortable Navigating The MarketAnd Speaking Confidently With Retail ShowroomOwners And Distributors.

We are seeking a dedicated Relationship Manager to join our team in Ahmedabad. The ideal candidate will have 2 to 8 years of experience and a graduate degree. This full-time position requires a professional who excels in building and maintaining strong relationships with clients.Position:- Relationship ManagerLocation:- AhmedabadQualification:- graduationExperience:- Minimum 2 yearsNeed minimum 2 years experience in sale of insurance, mutual funds, loan sales, financial products etc...Interested candidate can contact on 7623888872

K9HR SOLUTIONS, Neha Bagdi (HR Reqruiter- Mo. No. 9879834289 Email ID: hr002@k9hr.com) is looking for a motivated Field Sales Executive based in Ahmedabad. This role is perfect for individuals with 2 to 5 years of sales experience who can effectively engage with clients and drive sales in a competitive market.Candidates have prior experience of industrial product or petrochemical industry are highly preferred.Key Responsibilities:- **Client Engagement**: Regularly visit potential and existing clients to understand their needs and present suitable product solutions, building long-lasting relationships.- **Sales Strategy**: Develop and implement sales strategies to achieve monthly and quarterly targets. This includes analyzing market trends and adapting to competitive dynamics.- **Product Knowledge**: Maintain a thorough understanding of our products and services to effectively communicate benefits and features to clients.- **Reporting**: Prepare and submit daily reports on sales activities, customer feedback, and market conditions to management, ensuring transparency and strategic alignment.- **Problem Solving**: Address client inquiries and resolve issues promptly, demonstrating strong customer service skills and fostering trust.Required Skills and Expectations:The ideal candidate should have strong communication and interpersonal skills, allowing them to connect effectively with diverse clients. Previous experience in field sales is essential, as is a track record of meeting or exceeding sales targets. A valid driver

As a Back Office Assistant, you will play a vital role in supporting the daily operations of the office while ensuring smooth communication and process efficiency. **Key Responsibilities:**- **Data Entry:** Accurately input and maintain records in the database to ensure all information is up to date and easily accessible.- **Documentation Support:** Organize and manage documents, paperwork, and files to help streamline operations and ensure compliance with company policies.- **Communication Liaison:** Act as a point of contact for internal teams, facilitating effective communication and assisting with inquiries as needed.- **Inventory Management:** Track and manage office supplies, ensuring that necessary materials are available for staff use and requesting restocks when required.- **Schedule Coordination:** Assist in scheduling meetings and appointments to ensure that all team members are informed and prepared for engagements.**Required Skills and Expectations:**Candidates should have strong organizational skills and attention to detail to effectively manage tasks and projects. Good communication skills are essential for interacting with staff and conveying information clearly. Familiarity with basic computer applications, such as MS Office, is necessary, as the role involves data entry and document management. A proactive attitude and the ability to work independently or as part of a team are important. While prior experience in a back-office role is preferred, candidates with a fresh outlook and a willingness to learn are encouraged to apply. A relevant educational background in fields such as B.A, B.Com, or B.Ed will be considered an advantage.

As a Back Office Assistant, you will play a crucial role in ensuring smooth operations and support for the team. Your responsibilities will include:- **Data Entry**: Accurately enter and update data in the company's systems to maintain organized and up-to-date records.- **Document Management**: Organize and file important documents, ensuring easy access for team members and adherence to company protocols.- **Communication Support**: Assist in internal communication by relaying information, taking messages, and coordinating between departments as needed.- **Inventory Management**: Monitor office supplies and assist in reordering materials to avoid shortages and maintain productivity levels.- **Scheduling & Coordination**: Help schedule meetings and appointments, prepare agendas, and ensure all necessary materials are ready for effective collaboration.- **Customer Assistance**: Provide general support to customers or clients through email or phone, addressing inquiries or directing them to the appropriate personnel.To succeed in this role, you should have strong organizational skills and attention to detail. Good communication skills are essential, both written and verbal, to effectively interact with colleagues and clients. A basic understanding of office software, such as Microsoft Office Suite, will be beneficial. A positive attitude, teamwork spirit, and willingness to learn will help you thrive in this position. While prior experience is not required, a background in any of the mentioned educational fields will be advantageous.

As a Back Office Assistant, you will play an essential role in supporting the daily operations of our office. Your responsibilities will include a wide range of administrative tasks that help ensure the smooth functioning of the team.- **Data Entry:** Accurately input and update data in databases and spreadsheets, ensuring that all information is current and correct.- **Record Management:** Organize and maintain physical and digital files, making sure that documents are easily accessible for other team members.- **Communication Support:** Assist in sorting and responding to emails and phone calls, relaying important information to the relevant staff when needed.- **Inventory Management:** Help monitor and track office supplies, placing orders when stock is low to ensure seamless operations.- **Assisting Team Members:** Provide general support to colleagues, handling inquiries and offering assistance with various administrative tasks.Required skills and expectations include:- **Attention to Detail:** You should be meticulous in your work to avoid errors in data entry and documentation.- **Organizational Skills:** Strong skills in organizing files and tasks effectively are essential for smooth operations.- **Basic Computer Proficiency:** Familiarity with Microsoft Office (Word, Excel, PowerPoint) and other office software is expected.- **Communication Skills:** Clear and effective communication is vital, both in writing and verbally, to interact with the team and assist with inquiries.- **Team Player Attitude:** Being cooperative and willing to help teammates is important in a collaborative work environment.Ideal candidates are typically recent graduates or individuals with up to two years of experience.

Key Responsibilities:Handle harassment complaints and provide support to clients.Respond to client queries via phone and email.Collaborate with the legal team to resolve issues and provide updates.Maintain accurate records of client interactions and complaints.Assist clients through onboarding and offer continuous support.Qualifications:Strong communication skills in English and Hindi.Previous experience in customer support & Tele caller is a plus.Knowledge of debt management or legal processes is beneficial.Ability to handle sensitive information confidentially.Benefits:Competitive salary.Opportunities for growth and development.Health benefits and employee perks.