CRM Jobs

As a CRM Executive, you will play a crucial role in managing and improving relationships with our customers. Your primary goal will be to enhance customer satisfaction and loyalty through effective communication and support.- Manage Customer Database: You will be responsible for organizing and maintaining our customer database, ensuring that all information is accurate and up-to-date for effective communication.- Assist in CRM Strategies: You will help develop and implement strategies to engage customers, focusing on ways to increase retention rates and drive customer satisfaction.- Respond to Customer Inquiries: You will handle customer queries and concerns through various channels, ensuring timely and effective resolutions to maintain positive relationships.- Monitor Customer Feedback: You will collect and analyze customer feedback to identify trends and areas for improvement, contributing your insights to enhance overall service quality.- Coordinate with Other Departments: You will work closely with sales and marketing teams to ensure alignment in customer communication and promotional efforts, fostering a collaborative approach to customer relationship management.To succeed in this role, you should have at least 1 to 3 years of experience in a CRM or customer service position. Strong communication skills, both verbal and written, are essential. You should be detail-oriented, with the ability to manage multiple tasks simultaneously. Proficiency in CRM software and data management tools is required, along with a proactive attitude and a genuine passion for customer service.

Field Sales Executive - Job DescriptionWe are looking for a dynamic, target-driven, and commercially oriented Field Sales Executive to drive business development, generate new leads, acquire customers, and achieve sales targets.The candidate will be responsible for identifying potential customers, conducting field visits, developing strong client relationships, presenting products and services, negotiating commercial terms, and converting business opportunities into successful sales.The role requires a strong understanding of field sales, lead generation, customer relationship management, market research, sales negotiations, and business development. The candidate will work closely with the management team to expand the customer base, increase revenue, strengthen market presence, and achieve the company's overall sales objectives.Key Responsibilities:- Identify and approach potential customers through field visits and direct sales activities.- Generate leads, develop new business opportunities, and acquire new clients.- Conduct client meetings, product presentations, and sales negotiations.- Build and maintain long-term customer relationships.- Achieve monthly sales targets and contribute to business growth.- Monitor market trends, competitor activities, and customer requirements.- Prepare daily sales reports, maintain follow-up records, and update the sales pipeline.- Coordinate with internal teams to ensure smooth customer service and timely execution.Required Skills:- Strong communication, negotiation, and interpersonal skills.- Experience in field sales, client acquisition, and business development.- Target-oriented approach with strong convincing and closing skills.- Willingness to travel for client meetings and market visits.- Ability to work independently and deliver measurable sales results.

We are seeking an Airport Passenger Service Associate to assist passengers at our Raipur location. This role is ideal for individuals looking to start their careers in the aviation sector, offering opportunities for growth and development in a dynamic environment.nnKey Responsibilities:nn1. Customer Assistance: Greet and assist passengers with check-in, baggage handling, and boarding processes, ensuring they have a pleasant experience.nn2. Information Provision: Provide accurate information about flight schedules, gate changes, and airport facilities to passengers in a friendly and approachable manner.nn3. Problem Resolution: Address and resolve passenger issues or complaints efficiently while maintaining a calm and professional demeanor.nn4. Collaboration: Work closely with other airport staff and departments to ensure smooth operations and effective communication among teams.nn5. Safety Compliance: Follow all safety and security procedures in accordance with airport regulations to ensure a safe environment for both passengers and staff.nnRequired Skills and Expectations:nnCandidates should have a minimum of a 12th-grade education. Effective communication skills in English and local languages are essential for interacting with passengers. A friendly and helpful attitude is important, along with the ability to work well under pressure. Experience in customer service or a related field is a plus, but not mandatory. Flexibility in working hours, including weekends and holidays, is expected.

Data Entry Operator - Banking Job DetailsJob Role: Data Entry Operator (Banking Sector)Department: Operations / Back Office / DocumentationJob DescriptionKey Responsibilities:- Enter customer details and banking information into the bank's computer system.- Maintain and update customer records, account information, and transaction-related data.- Verify documents such as KYC, Aadhaar, PAN, and bank account details.- Process application forms for savings accounts, loans, credit cards, and other banking products.- Check data accuracy and correct errors or missing information.- Maintain digital records, files, reports, and daily data entry sheets.- Support the bank's operations and back-office team.- Maintain the confidentiality of customer information and follow banking procedures.Eligibility CriteriaCriteria DetailsQualification HS (12th Pass) / GraduateExperience Freshers and experienced candidatesAge Limit Generally 18-30 years, depending on the employerComputer Skills MS Office, Excel, typing, email, and internetTyping Skills Good typing speed and accuracyCommunication Basic Bengali, Hindi, and/or EnglishSalary & Benefits- Expected salary: 14,000-18,000 per month, depending on location, employer, and experience.- PF/ESI and other benefits may be available depending on the employment arrangement.- Job type may be permanent, contractual, or third-party payroll.- Work location may be a bank branch, operations center, or back office.

Job Title: Health Insurance Sales ExecutiveCompany Name: Bright Future RPD Hiring SolutionsLocation: Sector 4, Noida, Uttar PradeshSalary: 15,000-22,000 per month + IncentivesExperience: Freshers & Experienced CandidatesQualification: 12th Pass or AboveJob Type: Full-Time Work From OfficeJob Description:We are hiring candidates for Health Insurance Sales. Responsibilities include making outbound calls, explaining health insurance plans, generating leads, following up with customers, and achieving sales targets.Required Skills:- Good Communication Skills- Convincing & Negotiation Skills- Telecalling & Sales- Customer Handling- Lead Generation- Target AchievementJoining: Immediate Joiners PreferredApply Now: Share your updated resume with Bright Future RPD Hiring Solutions.

Will be heading Operational & Admin Department- which will have overall Admin Task, CRM, Stock Management, Purchase, Vendor Management etc. Minimum 5 Years in Operational. Leadership Experience must. Relevant Experience in Educational Trade mustAn Operations Manager in an education or EdTech company oversees daily campus or digital workflows, faculty scheduling, student onboarding, and compliance. In Chandigarh and India, local openings range from schools and study consultancies like Silver Fern Education Consultants to growing EdTech platforms.Core Responsibilities Academic Coordination: Manage class timetables, faculty assignments, and exam workflows. Student & Parent Support: Oversee student onboarding, fee tracking, and inquiry handling. Facility & Resource Management: Monitor campus upkeep, safety, and infrastructure (if on-site) or LMS tools (if online). Cross-Functional Link: Connect sales, marketing, and academic teams to hit growth and retention goals. Compliance & Reporting: Maintain student records and ensure adherence to institutional or local rules.Key Qualifications Education: Bachelors degree in Business Administration, Education Management, or Human Resources (Masters is a plus). Experience: 5 years of background in Education administration, coaching centers, or EdTech operations. Tech Skills: Proficiency in MS Excel, Google Workspace, CRM platforms, and Learning Management Systems (LMS). Soft Skills: Strong time management, team leadership, and parent/student communication

Job Title: Customer Service ExecutiveCompany: Bright Future RPD Hiring SolutionsLocation: Sector 3, NoidaSalary: 20,000-25,000 In-Hand + IncentivesQualification: 12th Pass or AboveExperience: Freshers & ExperiencedWeek Off: Sunday FixedJob Description: Handle customer calls, resolve queries, and provide customer support.Skills: Communication, Customer Handling, Problem-Solving.Immediate Joiners Preferred. Apply Now!

> Hiring for Customer Support (Blended Process) - Sector 62, Noida> Company: Bright Future RPD Hiring Solutions (Hiring for Client - Ison Xperiences Pvt Ltd)> Profile: Customer Support Executive (Email + Calling)> Location: Sector-63, Noida (Work From Office)> Salary: 19,000 - 21,000 CTC> Requirements:> Must be a Graduate.> Minimum 1 Year of Experience in Customer Support (Blended / Voice / Email).> Good communication skills mandatory.> Immediate joiners preferred.> Contact Details:> Contact Person: Rajan Sharma> Agency: Bright Future RPD Hiring Solutions

We are looking for dedicated individuals to join our team as Air Ticketing Staff in Kanpur. This role is ideal for candidates with 0 to 2 years of experience and a minimum education of 12th pass. Key Responsibilities:- Booking Air Tickets: Manage the entire booking process for customers, ensuring they have accurate information and options suitable to their needs.- Customer Service: Assist customers with inquiries about flight schedules, ticket prices, and other related questions, providing high-quality support to enhance their experience.- Handling Payments: Process payments accurately and securely, ensuring all transactions are recorded properly and customers receive receipts.- Updating Records: Maintain up-to-date ticketing records and databases, ensuring that all information is accurate and easily accessible for future reference.- Coordinating with Airlines: Liaise with airline companies to confirm bookings and resolve any issues that may arise during the ticketing process.Required Skills and Expectations:Candidates should possess strong communication skills to effectively interact with customers and colleagues. Attention to detail is essential for managing bookings accurately. A basic understanding of ticketing systems and airline procedures will be advantageous. The ideal candidate should be a quick learner, able to work efficiently under pressure, and be flexible in a fast-paced environment. Being proactive and demonstrating a customer-oriented approach will also enhance your success in this role.

Key ResponsibilitiesManage and develop business opportunities within the assigned area.Achieve monthly, quarterly, and annual sales and operational targets.Conduct regular market visits to identify new customers and business prospects.Build and maintain strong relationships with clients, distributors, dealers, and channel partners.Monitor competitor activities and market trends.Ensure effective implementation of company policies, sales strategies, and promotional campaigns.Coordinate with internal departments for order processing, delivery, and customer support.Prepare area performance reports and business forecasts.Address customer concerns and ensure high levels of customer satisfaction.Support collection activities and ensure timely payment recovery where applicable.Train and guide field staff, sales representatives, or channel partners as required.

Join our team as an Airport Passenger Service Associate in Gaya, India. This role is ideal for individuals who enjoy interacting with people and have a passion for the aviation industry. nnKey Responsibilities:n- Assist Passengers: Provide support to passengers by answering questions, offering directions, and helping with boarding and check-in processes.n- Manage Check-in Procedures: Facilitate smooth check-in and boarding processes by verifying passenger information and issuing boarding passes.n- Handle Customer Inquiries: Address any passenger inquiries or concerns professionally, ensuring a positive travel experience.n- Support Team Operations: Collaborate with fellow associates and airport staff to ensure smooth daily operations at the passenger service desk.nnRequired Skills and Expectations:nCandidates should have a minimum of 12th-grade education and may have between 0 to 5 years of experience in customer service or a related field. Strong communication skills are essential, as you will engage with diverse passengers. A friendly demeanor and a proactive attitude are crucial to ensuring a pleasant experience for all travelers. Attention to detail and the ability to handle stressful situations calmly are also important traits for success in this role. Individuals must be willing to work full-time from the office and be flexible with working hours to accommodate flight schedules.

Join our team as an Airport Passenger Service Associate in Ranchi, India. This role is perfect for individuals looking to start or grow their career in the aviation industry while providing exceptional service to travelers. nnKey Responsibilities:nn- Customer Assistance: Greet passengers, provide information about flights, and assist with check-in processes to ensure a smooth travel experience.n- Problem Resolution: Address passenger queries and concerns promptly, using effective communication to resolve issues related to ticketing, baggage, or flight schedules.n- Safety and Security Compliance: Follow airport protocols and guidelines to maintain a secure environment for passengers and staff.n- Team Collaboration: Work closely with other airport personnel to coordinate services and improve operational efficiency, ensuring all tasks are completed timely and accurately.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and possess good communication and interpersonal skills. A positive attitude and the ability to work in a fast-paced environment are essential. Previous experience is not mandatory; we welcome freshers and those with up to 5 years of experience. Being adaptable and willing to learn will help you excel in this role. A dedication to providing high-quality customer service and a team-oriented mindset are also important for success in this position.

Join our team as an Airport Passenger Service Associate in Bokaro, India, where you will play a vital role in enhancing the travel experience for passengers. This position is ideal for candidates with no prior experience or up to five years of experience.nnKey Responsibilities:nn- Customer Assistance: Greet and assist passengers at the airport, ensuring they have the information they need for a smooth journey.nn- Baggage Handling: Help passengers manage their baggage, including checking in and retrieving luggage as needed.nn- Information Provider: Provide clear information about flight details, airport services, and other travel-related inquiries to enhance passenger experience.nn- Problem Solving: Address any passenger concerns or issues promptly and effectively, ensuring their comfort and satisfaction.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and possess strong communication skills to interact positively with diverse passengers. A customer-focused attitude is crucial, as well as the ability to work in a fast-paced environment. Being a team player is essential, as you will collaborate with other airport staff to ensure seamless service. Punctuality and professionalism are expected at all times, as you represent the airlines commitment to high-quality service. Your enthusiasm and dedication to helping others will be key to succeeding in this role.

This is a modern, execution-heavy role. You will run field operations through our company app/CRM, ensuring technician attendance, site visits, service reports, and closures are captured in real time. The goal is simple: no complaint should remain unattended or poorly documented, and no deductions should happen due to missed timelines, missing attendance, or incomplete portal compliance.Key Responsibilities Lead Pan-India Field Team (20+): Plan deployment, productivity, discipline, and performance across zones; manage travel, tools, and site readiness. App-Based Monitoring & Work Control: Use the company app to track technician location, attendance, job status, visit evidence, and daily outputs; ensure teams follow the workflow inside the app (not WhatsApp-only operations). Complaint-to-Closure Ownership: Drive end-to-end resolution of complaints, failures, rejections, and performance issues with clear timelines and escalation. Zero-Leakage on Portal Compliance: Ensure every complaint is acknowledged, attended, and closed with proper documentation so there are no payment deductions/penalties due to delayed attendance, missing visit proof, or incomplete reports. Men + Material Coordination: Coordinate spares/material movement, urgent dispatches, and manpower allocation so technicians reach site with the right parts and support. RCA & CAPA Execution: Coordinate technical investigations with QA/QC and Production; run structured RCA (5-Why/8D), ensure CAPA implementation, and prevent repeat issues. Service Documentation Discipline: Ensure complete service visit reports, commissioning/installation records, customer sign-offs, photos/evidence, and closure notes as per railway expectations. Dashboards & SLA Management: Maintain trackers/dashboards for open complaints, aging, repeat issues, response times, and closure quality; run daily/weekly reviews with field teams. Training & Field Readiness: Train technicians on installation standards, safety, professional site conduct, and documentation requirements inside the app. Customer Communication: Coordinate with railway officials/workshop teams to secure access, approvals, and closure acknowledgments smoothly and professionally.Required Skills & Competencies Serving in the railways as a After sales manager for complaint monitoring is MANDATORY to apply for this role. Proven experience managing distributed field service teams in railways/automotive/industrial equipment/safety-critical manufacturing. Strong execution discipline: you can run SLA-based closures and stop issues from aging. Comfort with tech-enabled operations: app-based attendance, job tracking, CRM workflows, dashboard reporting. Strong coordination skills across QA/Production/Stores/Dispatch and external stakeholders. Strong documentation rigor and ability to defend closures with evidence. Good Excel/MIS capability for reporting and analysis.Qualifications B.E./B.Tech/Diploma (Mechanical/Electrical/Production preferred). 4-10 years relevant experience; railways exposure is a strong advantage. Administration job and there is no travel expected. Travel heavy role also available.

We are seeking a Sales Manager to join our team in Jalandhar. In this full-time role, you will focus on driving sales and growing our customer base. Candidates with experience ranging from fresh graduates to those with six years in sales are encouraged to apply.Key Responsibilities:- Develop Sales Strategies: Create effective plans to boost sales by identifying target markets and customers' needs.- Build Client Relationships: Establish and maintain strong relationships with clients to foster loyalty and repeat business.- Analyze Market Trends: Monitor industry trends and competitor activities to adapt strategies accordingly and stay competitive.- Lead Sales Team: Manage and motivate your sales team to achieve their targets and improve overall performance.- Prepare Sales Reports: Regularly generate reports on sales metrics and present findings to senior management for strategic decision-making.Required Skills and Expectations:Candidates should have excellent communication and interpersonal skills to effectively engage with clients and colleagues. A strong understanding of sales principles and customer service practices is essential. Proficiency in using sales software and tools is preferred. The ideal candidate will be proactive, goal-oriented, and able to work independently in a fast-paced office environment. A keen ability to analyze data and derive actionable insights will be beneficial to enhance sales performance.

We are seeking a Sales Manager to join our team in Chandigarh. In this full-time role, you will focus on driving sales and growing our customer base. Candidates with experience ranging from fresh graduates to those with six years in sales are encouraged to apply.Key Responsibilities:- Develop Sales Strategies: Create effective plans to boost sales by identifying target markets and customers' needs.- Build Client Relationships: Establish and maintain strong relationships with clients to foster loyalty and repeat business.- Analyze Market Trends: Monitor industry trends and competitor activities to adapt strategies accordingly and stay competitive.- Lead Sales Team: Manage and motivate your sales team to achieve their targets and improve overall performance.- Prepare Sales Reports: Regularly generate reports on sales metrics and present findings to senior management for strategic decision-making.Required Skills and Expectations:Candidates should have excellent communication and interpersonal skills to effectively engage with clients and colleagues. A strong understanding of sales principles and customer service practices is essential. Proficiency in using sales software and tools is preferred. The ideal candidate will be proactive, goal-oriented, and able to work independently in a fast-paced office environment. A keen ability to analyze data and derive actionable insights will be beneficial to enhance sales performance.

Data Entry Operator - Banking Job DetailsJob Role: Data Entry Operator (Banking Sector)Department: Operations / Back Office / DocumentationJob DescriptionKey Responsibilities:- Enter customer details and banking information into the bank's computer system.- Maintain and update customer records, account information, and transaction-related data.- Verify documents such as KYC, Aadhaar, PAN, and bank account details.- Process application forms for savings accounts, loans, credit cards, and other banking products.- Check data accuracy and correct errors or missing information.- Maintain digital records, files, reports, and daily data entry sheets.- Support the bank's operations and back-office team.- Maintain the confidentiality of customer information and follow banking procedures.Eligibility CriteriaCriteria DetailsQualification HS (12th Pass) / GraduateExperience Freshers and experienced candidatesAge Limit Generally 18-30 years, depending on the employerComputer Skills MS Office, Excel, typing, email, and internetTyping Skills Good typing speed and accuracyCommunication Basic Bengali, Hindi, and/or EnglishSalary & Benefits- Expected salary: 14,000-18,000 per month, depending on location, employer, and experience.- PF/ESI and other benefits may be available depending on the employment arrangement.- Job type may be permanent, contractual, or third-party payroll.- Work location may be a bank branch, operations center, or back office.

Data Entry Operator - Banking Job DetailsJob Role: Data Entry Operator (Banking Sector)Department: Operations / Back Office / DocumentationJob DescriptionKey Responsibilities:- Enter customer details and banking information into the bank's computer system.- Maintain and update customer records, account information, and transaction-related data.- Verify documents such as KYC, Aadhaar, PAN, and bank account details.- Process application forms for savings accounts, loans, credit cards, and other banking products.- Check data accuracy and correct errors or missing information.- Maintain digital records, files, reports, and daily data entry sheets.- Support the bank's operations and back-office team.- Maintain the confidentiality of customer information and follow banking procedures.Eligibility CriteriaCriteria DetailsQualification HS (12th Pass) / GraduateExperience Freshers and experienced candidatesAge Limit Generally 18-30 years, depending on the employerComputer Skills MS Office, Excel, typing, email, and internetTyping Skills Good typing speed and accuracyCommunication Basic Bengali, Hindi, and/or EnglishSalary & Benefits- Expected salary: 14,000-18,000 per month, depending on location, employer, and experience.- PF/ESI and other benefits may be available depending on the employment arrangement.- Job type may be permanent, contractual, or third-party payroll.- Work location may be a bank branch, operations center, or back office.

Data Entry Operator - Banking Job DetailsJob Role: Data Entry Operator (Banking Sector)Department: Operations / Back Office / DocumentationJob DescriptionKey Responsibilities:- Enter customer details and banking information into the bank's computer system.- Maintain and update customer records, account information, and transaction-related data.- Verify documents such as KYC, Aadhaar, PAN, and bank account details.- Process application forms for savings accounts, loans, credit cards, and other banking products.- Check data accuracy and correct errors or missing information.- Maintain digital records, files, reports, and daily data entry sheets.- Support the bank's operations and back-office team.- Maintain the confidentiality of customer information and follow banking procedures.Eligibility CriteriaCriteria DetailsQualification HS (12th Pass) / GraduateExperience Freshers and experienced candidatesAge Limit Generally 18-30 years, depending on the employerComputer Skills MS Office, Excel, typing, email, and internetTyping Skills Good typing speed and accuracyCommunication Basic Bengali, Hindi, and/or EnglishSalary & Benefits- Expected salary: 14,000-18,000 per month, depending on location, employer, and experience.- PF/ESI and other benefits may be available depending on the employment arrangement.- Job type may be permanent, contractual, or third-party payroll.- Work location may be a bank branch, operations center, or back office.