CRM Jobs

Position: Senior Medical RepresentativeExperience: 5+ YearsLocation: Bengaluru, KarnatakaEmployment Type: Full-timeJob DescriptionTalent Zone Consultants is looking for an experienced Medical Representative for a leading pharmaceutical/healthcare organization in Bengaluru. The candidate will be responsible for promoting pharmaceutical products, generating prescriptions, developing strong relationships with doctors and healthcare professionals, managing the assigned territory, and achieving sales targets.Key ResponsibilitiesPromote and detail pharmaceutical/healthcare products to doctors, specialists, hospitals, clinics and pharmacists.Conduct regular field visits and maintain effective coverage of the assigned territory.Build and maintain strong professional relationships with doctors, pharmacists, hospitals, stockists and distributors.Achieve monthly, quarterly and annual sales and prescription-generation targets.Conduct product detailing and communicate product benefits, indications and relevant scientific information.Monitor product availability at pharmacies, distributors and hospital counters.Conduct RCPA/market analysis and track competitor products, pricing and promotional activities.Identify new business opportunities and expand the customer base within the territory.Organize and participate in CMEs, doctor meetings, conferences and promotional activities.Support new product launches and execute company marketing strategies.Maintain accurate doctor/customer databases, daily call reports and sales MIS.Provide regular market intelligence and customer feedback to the Area Sales Manager.Coordinate with distributors and internal teams to ensure product availability and smooth order fulfilment. Current Bengaluru MR roles commonly include doctor calls, prescription generation, RCPA, product detailing, distributor coordination and territory sales.Candidate Requirements5+ years of experience in pharmaceutical sales, medical sales or healthcare sales.B.Pharm, D.Pharm, B.Sc., M.Sc., Life Sciences or related qualification preferred.Strong knowledge of pharmaceutical products and relevant therapeutic areas.Existing relationships/network with doctors, hospitals, clinics and pharmacies in Bengaluru preferred.Proven track record of achieving sales targets.Willingness to travel extensively within the assigned territory.Valid two-wheeler and driving licence preferred/required for field-based roles.Kannada and English communication skills preferred for Bengaluru territory roles.

Key Responsibilities:Generate and manage customer leads.Explain project details & property benefits.Conduct site visits & customer meetings.Regular follow-ups and lead conversion.Achieve monthly sales targets.Handle negotiations & close deals.Requirements:Good communication & convincing skills.Confident and target-orientedCustomer-focused attitude.Strong follow-up skillsReal estate experience preferred

As a CRM Executive, your primary role will be to manage customer relationships and improve satisfaction levels through effective communication and support.**Key Responsibilities:**- **Customer Data Management:** Maintain and update customer information in the CRM system to ensure accurate records are available for analysis and follow-up actions.- **Support Customer Queries:** Respond to customer inquiries via email or phone, providing solutions or guidance, to enhance their overall experience with the company.- **Prepare Reports:** Generate regular reports on customer interactions and feedback to identify trends and areas for improvement, aiding in strategic decision-making.- **Coordinate Marketing Activities:** Assist the marketing team in executing campaigns and promotions, ensuring that the right messages reach the right audience.- **Feedback Collection:** Gather customer feedback on products and services through surveys or direct interactions, helping to inform product development.**Required Skills and Expectations:**Candidates should possess a Bachelors degree, preferably in a relevant field. Good communication skills are essential, enabling you to engage effectively with customers. Attention to detail is crucial for maintaining accurate records and generating insightful reports. A proactive attitude and a willingness to learn about customer relationship management systems will help you succeed. Basic knowledge of CRM software and an understanding of customer service principles will be advantageous. Being able to work collaboratively in a team and adapting to changing priorities are also important for this role. As this position is open only to female candidates, applicants must be comfortable working in a full-time office environment in Delhi.

As an Airport Guest Relationship Executive, you will play a vital role in ensuring a smooth and pleasant experience for all guests at the airport. Your main responsibilities will include:- **Welcoming Guests**: Greet arriving guests with warmth and professionalism to create a positive first impression.- **Assisting with Queries**: Provide information regarding flight schedules, services, and facilities available at the airport to help guests navigate their travel needs.- **Handling Check-ins**: Assist guests during the check-in process to ensure everything runs seamlessly and efficiently.- **Managing Complaints**: Address any guest concerns or complaints quickly and effectively, striving to resolve issues to their satisfaction.- **Coordinating with Airport Staff**: Work closely with other airport personnel (security, ground staff, etc.) to ensure smooth operations and facilitate guest needs.- **Promoting Services**: Inform guests about additional services offered at the airport, enhancing their travel experience.To succeed in this role, you should have:- **Strong Communication Skills**: The ability to convey information clearly and interact effectively with diverse guests.- **Customer Service Orientation**: A passion for helping others and a dedication to ensuring guest satisfaction.- **Problem-Solving Abilities**: The capacity to think quickly and resolve issues that may arise during guest interactions.- **Basic Technical Skills**: Familiarity with using computers and basic software for checking in guests and managing information.A high school education, specifically at least a 10th-grade completion, is required, and prior experience is not necessary but appreciated. This position is suitable for individuals eager to start their careers in the hospitality and travel industry.

We are looking for a Tele Caller to join our team in Noida. This is a full-time position specifically for female candidates, and you will work from our office. Key Responsibilities:- **Make Outbound Calls:** Reach out to potential clients or customers to offer products or services, ensuring effective communication and a friendly approach.- **Follow-Up Calls:** After initial contact, follow up with leads to provide additional information and encourage interest in our offerings.- **Maintain Records:** Keep accurate records of conversations and customer interactions in our database to track engagement and follow-ups.- **Address Customer Queries:** Answer any questions from clients promptly and professionally to help them understand our products or services.- **Achieve Targets:** Work towards meeting daily and monthly calling targets to contribute to overall team success.Required Skills and Expectations:- **Good Communication Skills:** You should be able to speak clearly and confidently to convey information effectively.- **Positive Attitude:** A friendly and enthusiastic demeanor is vital to create a good impression on clients during calls.- **Basic Computer Skills:** Familiarity with basic computer tasks will help you maintain records and navigate customer management systems.- **Adaptability:** Be ready to learn and adjust your approach based on feedback and client responses.- **Team Player:** Ability to work well with colleagues and contribute to a supportive team environment. If you have a passion for communication and are eager to start your career, we encourage you to apply!

Business Development Executive - IT Courses (Full Stack, AI & Cloud)Experience: 6 Months - 3 YearsCTC:

We are looking for a dedicated Back Office Manager in Badarpur, Delhi, to help ensure our operations run smoothly. This is an excellent opportunity for individuals with 0-1 year of experience who want to grow their skills in an office environment.Key Responsibilities:1. **Data Management**: Organize and maintain important records and files, ensuring all information is accurate and up-to-date.2. **Support Teams**: Assist other departments by providing necessary information and resources, facilitating effective communication among team members.3. **Office Administration**: Handle basic administrative tasks such as scheduling meetings, managing supplies, and ensuring the office environment is organized.4. **Customer Interaction**: Respond to inquiries and provide support to clients or customers, ensuring a positive experience and addressing any issues that arise.Required Skills and Expectations:Candidates should have a minimum education of 10th grade and possess strong communication and interpersonal skills. Attention to detail is crucial, as the role involves managing various documents and data. Basic computer skills, including familiarity with software like Microsoft Office, will be beneficial. A proactive attitude, willingness to learn, and the ability to work collaboratively in a team are essential for success in this role. We are looking for someone who can commit to a full-time position and work from our office regularly.

As a Field Sales Executive, you will play a crucial role in driving sales and building customer relationships in North Guwahati. Your responsibilities will include:- **Identifying New Customers**: Actively seek out potential clients through market research and networking to expand the customer base.- **Conducting Sales Presentations**: Present products and services to clients, demonstrating their value and benefits to encourage purchases.- **Building Customer Relationships**: Develop and maintain strong relationships with existing customers to ensure satisfaction and loyalty.- **Meeting Sales Targets**: Work towards achieving individual sales targets set by the management to contribute to the overall goals of the company.- **Reporting Sales Activities**: Keep detailed records of sales activities, customer interactions, and feedback to inform future strategies and improve performance.To succeed in this role, candidates should have:- Proven experience in field sales, demonstrating a track record of meeting or exceeding sales targets over at least 2 to 8 years.- Strong communication and interpersonal skills to effectively engage with a diverse range of customers.- The ability to work independently and as part of a team, showcasing self-discipline and motivation in a structured work environment.- Basic computer skills for reporting and documentation purposes.- A proactive approach to problem-solving, with the adaptability to handle changing circumstances in a dynamic sales environment. This role requires a male candidate who is ready to commit full time in the office setting, working closely with clients to drive sales success.

As a Relationship Manager, you will play a crucial role in building and maintaining strong connections with clients. Your primary focus will be on understanding their needs and providing exceptional service.- **Client Communication**: Engage regularly with clients through calls and meetings to understand their requirements and address any concerns, ensuring they feel valued and heard.- **Account Management**: Manage client accounts by keeping track of their portfolios and transactions, ensuring that all services meet their expectations.- **Problem Resolution**: Identify and resolve client issues promptly, using your expertise to provide effective solutions and enhance client satisfaction.- **Sales Support**: Assist in promoting company products and services to clients by informing them of new offerings that could benefit their business.- **Feedback Collection**: Gather client feedback after interactions to identify areas for improvement in our services and help the company enhance its offerings.Candidates should possess a degree in B.A, B.B.A, or B.Com and ideally have some experience in customer service or client management, though fresh graduates are also welcome. Strong communication and interpersonal skills are essential, as you will be required to interact with clients confidently. A proactive attitude, attention to detail, and problem-solving capabilities are crucial in ensuring client satisfaction. Finally, since the position is office-based in Lower Parel, you should be comfortable working in a professional environment.

Calling /Tele caller*Hero Globe Agencies preet vihar acchega hapur is hiring energetic individuals to join our sales team in Hapur, Uttar Pradesh.Walk-In Interview: Sunday to friday Interview Timings: 11:00 AM to 2:00 PMWhat to Bring: Updated Resume (CV),Aadhar card ,Pan cardQualification: 12th pass or Graduate

Role Overview:The Society Manager will act as the primary liaison between the Managing Committee and society members, ensuring smooth operations, compliance, and member satisfaction. This role demands strong organizational skills, attention to detail, and the ability to manage multiple functions including administration, finance, and facility managementKey Responsibilities:Serve as the first point of escalation for all member issues and complaints.Act as an agent between the Managing Committee and members, ensuring transparent communication.Manage finance, compliance, and administrative tasks with diligence and accuracy.Review, formalize, and enforce Standard Operating Procedures (SOPs) for efficient functioning of the housing society.Supervise service management teams (housekeeping, security) and ensure adherence to SOPs.Lead and oversee Annual Maintenance Contracts (AMCs) and their implementation.Prepare and share daily and monthly work reports with the Managing Committee.Maintain files and registers as per housing society bye-laws.Supervise repair and maintenance work as required.Assist the Managing Committee in supplier identification and obtaining techno-commercial offers.Oversee accounting entries, vouchers, and ensure proper documentation.Lead verbal and written communication with members regarding society services.

We are seeking a dedicated Service Manager to oversee and improve our service operations in Gurgaon, India. The ideal candidate will ensure customer satisfaction while managing a team effectively and efficiently. This role requires strong leadership and problem-solving skills in a full-time, office-based environment.Key Responsibilities:1. **Team Management**: Lead and motivate a team of service staff to deliver exceptional customer service, providing training and support to enhance their skills.2. **Service Delivery**: Monitor the service delivery process to ensure all interactions meet company standards and customer expectations.3. **Customer Engagement**: Act as a primary point of contact for customer inquiries and complaints, resolving issues promptly and maintaining strong relationships.4. **Performance Analysis**: Analyze service performance metrics to identify areas for improvement and implement strategies to enhance service quality and efficiency.5. **Operational Coordination**: Collaborate with other departments to streamline operations, ensuring that service objectives align with overall business goals.Required Skills and Expectations:The ideal candidate will have a bachelor

We are looking for an experienced Enterprise Sales Manager to drive institutional business growth across colleges, universities, and higher education institutions. The role involves enterprise sales, relationship management, solution presentations, strategic account development, and end-to-end ownership of the sales cycle.Key Responsibilities:Develop new business opportunities and build a strong institutional sales pipelineEngage with college and university decision-makers and conduct product demonstrationsManage the complete sales cycle from prospecting and requirement analysis to negotiation and closureBuild and grow strategic institutional accounts through upselling and cross-sellingLead and mentor sales team members and monitor territory and sales performanceCoordinate with Marketing, Product, Technical, and Delivery teams for successful customer onboardingMaintain CRM records, sales reports, forecasts, and market insightsDrive market expansion through institutional partnerships, events, and industry networking

We are looking for a dedicated Customer Relationship Officer to join our team in Kengeri, Bangalore. This role is ideal for individuals with a passion for customer service who are looking to start or develop their careers in a supportive environment.As a Customer Relationship Officer, you will be responsible for managing customer interactions and ensuring a high level of satisfaction. Key responsibilities include:1. **Handling Customer Queries**: You will respond to customer inquiries through phone, email, or in-person, providing accurate information and resolving issues promptly.2. **Building Relationships**: Establish and maintain positive relationships with customers to foster trust and loyalty, encouraging repeat business.3. **Documentation and Reporting**: Maintain accurate records of customer interactions and transactions in order to track issues and ensure effective follow-up.4. **Feedback Collection**: Gather customer feedback to identify areas for improvement and relay this information to the management team for service enhancement.To succeed in this role, candidates should possess excellent communication skills, a friendly and approachable demeanor, and the ability to handle customer complaints with patience and professionalism. A strong willingness to learn and the ability to work as part of a team are also essential. Previous experience in customer service is beneficial but not mandatory, making this a great opportunity for fresh graduates or individuals looking to start their careers.

Role: sales and marketing internship.Responsibilities:1.Assist in developing and executing sales and marketing campaigns to reach target audiences and achieve business objectives.2.Support the sales team in prospecting, lead generation, and follow-upactivities to nurture relationships with potential customers.3.Conduct market research and analysis to identify customer needs, industry trends, and competitive landscape.4.Collaborate with the marketing team to create compelling content for various channels, including social media, email campaigns, and website.5.Assist in organizing and promoting events, webinars, and other promotional activities to engage customers and drive brand awareness.6.Help maintain and update customer databases and CRM systems to track interactions and monitor sales activities.7.Provide administrative support to the sales and marketing teams, including preparing presentations, reports, and documentation.Duration: one month Performance based stipend.Benefits: LoR, LoA..Flexible hours.

Position: Senior Relationship Manager Experience: 7+ YearsLocation: Bengaluru, KarnatakaEmployment Type: Full-timeJob DescriptionTalent Zone Consultants is looking for an experienced Senior Relationship Manager for a leading BFSI organization in Bengaluru. The candidate will be responsible for managing and growing an existing client portfolio, acquiring new customers, increasing revenue and wallet share, and providing suitable banking/financial solutions.Key ResponsibilitiesManage and deepen relationships with existing corporate, business, HNI or affluent clients.Identify and acquire new-to-bank customers through market mapping, referrals and networking.Drive revenue, portfolio growth, customer acquisition and wallet-share targets.Understand client business/financial requirements and recommend appropriate banking and financial products.Cross-sell products such as loans, working-capital facilities, trade finance, cash management, insurance, investments and other banking solutions.Develop and execute client acquisition and relationship-growth strategies.Conduct regular client meetings, portfolio reviews and business discussions.Coordinate with Credit, Risk, Product, Operations and Compliance teams to ensure smooth delivery of solutions.Prepare business proposals and support credit appraisal/structuring wherever applicable.Monitor portfolio performance, customer satisfaction and potential business/risk issues.Maintain strong knowledge of market trends, competitor offerings and BFSI products.Ensure adherence to KYC, AML, RBI regulations, internal policies and responsible-sales practices.Maintain accurate customer records, pipeline reports and MIS.Meet and exceed individual and team business targets.Candidate Requirements7+ years of relevant experience in Relationship Management, Corporate Banking, Business Banking, Retail/Commercial Banking, Wealth Management, NBFC or Financial Services.Graduate degree required; MBA/CA preferred for corporate/business banking roles.Proven track record of client acquisition, portfolio growth and revenue generation.Strong understanding of banking products and financial solutions.Experience managing high-value/corporate client relationships preferred.Strong negotiation, presentation and stakeholder-management capabilities.Ability to independently manage targets, client portfolios and business development activities.

We are looking for a technically strong and commercially driven Sales Engineer to identify business opportunities, engage industrial customers, and promote automation, IoT, and industrial communication solutions. The role involves technical sales, customer relationship management, solution selling, and achieving sales targets.Key Responsibilities:Generate new business opportunities through customer visits, networking, OEMs, dealers, and system integratorsUnderstand customer requirements and recommend suitable automation, IoT, and industrial solutionsConduct product presentations, demonstrations, and coordinate with technical teams for solution implementationFollow up on enquiries, quotations, payments, and maintain strong customer relationshipsPrepare proposals, maintain CRM records, and monitor sales pipeline and performance metricsAchieve sales targets while supporting project execution and customer satisfactionRequired Skills & Qualifications:Diploma/BE/B.Tech in Electronics & Communication, Electrical & Electronics, Instrumentation, Mechatronics, Automation, or related engineering disciplines1-5 years of experience in industrial automation, electrical/electronics product sales, IoT, or technical support (Freshers with strong technical aptitude may also apply)Basic knowledge of PLC, SCADA, Sensors, Modbus, Ethernet, IoT, and Industry 4.0 conceptsStrong communication, presentation, negotiation, and customer handling skillsProficiency in MS Office and CRM tools preferred

As a Project Coordinator, you will play a crucial role in ensuring that projects run smoothly and efficiently. Your responsibilities will include:- **Project Planning and Scheduling**: You will assist in defining project timelines and milestones, ensuring that all tasks are scheduled to meet deadlines.- **Communication Management**: You will be the primary point of contact between team members and stakeholders, facilitating clear and effective communication to keep everyone informed.- **Resource Allocation**: You will help identify and allocate the necessary resources for project tasks, ensuring that team members have what they need to succeed.- **Progress Monitoring**: You will track the progress of projects, identifying any delays or issues and reporting them to project managers to facilitate timely solutions.- **Documentation Management**: You will maintain all project documentation, including meeting notes, reports, and schedules, ensuring that everything is organized and easily accessible.To succeed in this role, you should have the following skills and expectations:- **Strong Organizational Skills**: You need to be highly organized to manage multiple projects and deadlines effectively.- **Excellent Communication Skills**: Being able to communicate clearly, both verbally and in writing, is essential for coordination among team members and stakeholders.- **Problem-Solving Abilities**: You should be proactive in identifying potential issues and finding solutions to overcome challenges that arise during projects.- **Proficiency in Project Management Software**: Familiarity with tools like MS Project, Trello, or Asana will be beneficial for managing project tasks and timelines.- **Team Player Attitude**: You should be willing to collaborate with others and contribute positively to the team environment. This position is located in Chennai, and candidates should have 3 to 6 years of relevant experience.

We are looking for a dynamic and result-oriented Application Product Specialist / Business Development Manager to drive business growth, promote products, and strengthen market presence in the assigned region. The ideal candidate should have strong sales, relationship management, and territory handling experience within the healthcare or medical products industry.Key Responsibilities:Identify and convert new business opportunities within the assigned territoryPromote the complete product range as per company policies and guidelinesAchieve quarterly, half-yearly, and yearly sales and profitability targetsHandle end-to-end sales operations including order closure, payment collection, and after-sales supportDevelop and implement regional sales strategies to improve market shareCollaborate with marketing teams to strengthen brand visibility and awarenessBuild and maintain strong relationships with hospitals, surgeons, biomedical teams, and procurement departmentsEnsure timely collection of receivables and account settlementsMonitor market trends, competitor activities, and new product launchesShare market insights and customer feedback with the management teamRepresent the organization professionally during customer interactions and business meetingsRequired Skills & Qualifications:Bachelor

We are looking for an enthusiastic and friendly Airport Guest Relationship Executive to join our team in Ranchi, India. This role involves interacting with airport guests, ensuring a pleasant travel experience, and providing exemplary customer service.Key Responsibilities:1. **Greeting Guests:** Welcome airport visitors with a warm smile and assist them with any inquiries or requests, ensuring they feel valued.2. **Providing Information:** Inform guests about airport procedures, facilities, and services available, guiding them smoothly throughout their journey.3. **Handling Complaints:** Listen to guest concerns and address them promptly and professionally, working to resolve issues effectively.4. **Coordinating Services:** Collaborate with airport staff and services, such as transportation and baggage handling, to ensure a seamless experience for guests.5. **Maintaining Records:** Keep accurate records of guest interactions, feedback, and referrals to maintain service consistency and for future improvements.Required Skills and Expectations:Candidates should possess a positive attitude and excellent communication skills. The ability to work well under pressure and in a fast-paced environment is essential. Strong problem-solving skills are crucial for addressing guest issues effectively. A passion for delivering outstanding customer service is necessary for this role. Additionally, candidates should be able to commit to a full-time work schedule and have completed at least their 10th grade education. Prior experience in customer service will be an advantage but is not mandatory.

As an Airport Guest Relationship Executive, your primary role will be to ensure a positive experience for our guests at the airport. You will be the face of our organization, interacting directly with passengers and providing exceptional customer service. **Key Responsibilities:**- **Welcome Guests:** Greet arriving passengers warmly to create a positive first impression as they enter the airport.- **Assist with Inquiries:** Provide information regarding flight statuses, airport facilities, and other travel-related questions to help guests navigate their journey.- **Handle Complaints:** Address any guest complaints or issues promptly and courteously, ensuring satisfaction and resolving problems effectively.- **Coordinate with Staff:** Work closely with other airport staff, including security and baggage services, to ensure smooth operations and address any guest needs.- **Promote Services:** Inform guests about available services, such as lounges or transportation options, enhancing their travel experience.- **Document Feedback:** Record guest feedback and suggestions to help improve our services and report them to the management team.**Required Skills and Expectations:**- Strong communication skills are essential, enabling you to engage positively with guests and provide clear information.- A friendly and approachable personality to make guests feel comfortable and valued.- Basic problem-solving skills to address guest concerns efficiently.- The ability to work in a fast-paced environment, managing multiple tasks effectively.- A commitment to teamwork, collaborating with colleagues to ensure a seamless guest experience.- A high level of professionalism and integrity while representing the organization at all times.

As an Airport Guest Relationship Executive in Balasore, India, you will play a crucial role in ensuring guests have a pleasant experience at the airport. Your main focus will be to assist travelers, answer their questions, and provide top-notch customer service.Key Responsibilities:- **Guest Assistance**: Greet passengers as they arrive, helping them with check-in procedures and directing them to the correct boarding gates.- **Information Provider**: Share accurate information about flights, boarding times, and airport facilities, ensuring guests feel informed and comfortable.- **Problem Resolution**: Address any concerns or complaints travelers may have, working to find efficient solutions and ensuring a satisfactory experience.- **Feedback Collection**: Encourage guests to share their feedback regarding airport services, which helps in enhancing service quality and guest satisfaction.Required Skills and Expectations:Candidates should have a good understanding of customer service principles, as you will be the first point of contact for many passengers. Strong communication skills are essential, allowing you to clearly convey information to guests. You should be friendly and approachable, creating a welcoming environment. Although prior experience is not mandatory, a willingness to learn is important, as well as being able to work well under pressure and handle multiple tasks. Enthusiasm for helping others and a commitment to improving passenger experience will be key to your success in this role.