CRM Jobs

Key ResponsibilitiesFront Desk & Reception Management: Greet visitors, answer and route incoming phone calls, and respond to general inquiries via email or in person.Documentation & Data Entry: Maintain accurate company records, handle physical and digital data entry, and assist in preparing documents, letters, or presentations.Office Maintenance & Supplies: Monitor and order office stationary, pantry items, and cleaning supplies. Coordinate with vendors and service providers (internet, electricity, printing) to ensure office equipment runs smoothly.Courier & Mail Logistics: Manage the receipt and dispatch of all couriers, official letters, and packages, maintaining a strict tracking log.Administrative Support: Coordinate schedules, organize meetings, and provide basic data support to different departments like HR, Sales, or Accounts (e.g., tracking employee attendance or compiling basic excel lists).

Vendor Execution & Management

We are looking for a Customer Representative to join our team in Malad West, Mumbai. This role is perfect for individuals with fresh ideas and a willingness to learn. Your main goal will be to assist customers and ensure they have a pleasant experience.contact Firoz 8657935383Key Responsibilities:1. **Customer Assistance**: Respond to customer inquiries through phone, email, or in-person, providing clear and helpful answers to their questions.2. **Problem Solving**: Identify customer issues and work towards resolving them promptly and efficiently, ensuring they feel valued and heard.3. **Communication**: Maintain friendly and professional communication with customers, helping to build strong relationships and trust.4. **Feedback Collection**: Gather customer feedback and suggestions to help improve our services and products, making sure their voice is heard.5. **Reporting**: Keep detailed records of customer interactions and transactions, which will help us identify areas for improvement.Required Skills and Expectations:Candidates should possess excellent communication skills, both written and verbal, along with a positive attitude and strong interpersonal skills. Being a team player is essential, as you will be collaborating with others to enhance customer satisfaction. We expect candidates to be proactive, show willingness to learn, and handle tasks with responsibility. Attention to detail and the ability to multitask are also important, as you will be managing various customer requests at the same time.contact Firoz 8657935383

We are seeking a motivated and results-driven T.S.I./Sales Officer to join our team. The T.S.I./Sales Officer will be responsible for developing and managing client relationships, identifying new business opportunities, and driving revenue growth. The ideal candidate is an effective communicator with strong sales skills and the ability to understand customer needs and deliver tailored solutions.

We are looking for a proactive and customer-focused CRM Executive to manage customer relationships, handle client communication, maintain records, and ensure smooth coordination between customers and internal departments. The candidate should have good communication skills, follow-up ability, and knowledge of CRM software and MS Excel.

Job Description: SalesCompany: Miracle InfratechLocation: Sector 135, NoidaPosition OverviewMiracle Infratech is looking for dynamic and target-driven Sales Expertise to join our growing real estate team. This role is ideal for individuals who are passionate about sales, client interaction, and building a career in real estate.The candidate will be responsible for generating and qualifying leads, conducting client meetings, and supporting deal closures. The primary KPI is achieving successful property closure .Key Responsibilities1. Lead Generation & Sales SupportGenerate and qualify leads through calls, digital platforms, and field activitiesSchedule and conduct client meetings .Assist Managers in closing dealsMaintain a consistent sales pipeline2. Client InteractionUnderstand client requirements and suggest suitable property optionsBuild rapport and maintain professional communication with clientsProvide basic market insights and project details3. Site Visits & PresentationsCoordinate and assist in property site visitsDeliver project presentations to prospective clientsEnsure a smooth and engaging client experience4. Follow-ups & ConversionPerform timely follow-ups with leadsNurture prospects to move them through the sales funnelSupport conversion of leads into site visits or closures5. CRM & ReportingUpdate daily activities, leads, and follow-ups in CRM systemsMaintain accurate records of all client interactionsShare daily/weekly performance reports with the reporting managerRequirementsExperienceMinimum 1 year of experience in real estate sales .Hard SkillsBasic understanding of sales processesKnowledge of Noidas real estate market .Soft SkillsStrong communication and interpersonal skillsConfidence in client handlingTarget-driven mindsetAbility to learn quickly and adaptPreferred Candidate ProfileInterest in real estate salesKnowledge of Noida/NCR market is an advantageEnergetic, self-motivated, and goal-orientedWork Schedule6 days working (Tuesday off)10:30 AM - 7:00 PMCompensation & BenefitsSalary + performance incentivesLead support providedTraining and growth opportunitiesExposure to premium property portfolioProfessional ExpectationsMaintain professionalism in all client interactionsFollow a client-first approachTake ownership of assigned targetsRepresent the company positively

As an Executive Assistant, you will play a vital role in supporting senior executives and ensuring smooth daily operations in our office.**Key Responsibilities:**- **Organize Schedules:** Manage and maintain executives' calendars, coordinating appointments, meetings, and travel arrangements efficiently.- **Prepare Reports:** Compile and prepare reports, presentations, and documents that help executives make informed decisions.- **Communication Management:** Handle incoming calls, emails, and correspondence, ensuring timely response and prioritization of important messages.- **Office Coordination:** Oversee office supplies and equipment, making sure everything is well stocked and functional to support daily activities.- **Meeting Coordination:** Schedule and coordinate meetings, including preparation of agendas, materials, and notes for distribution.- **Confidentiality:** Maintain confidentiality of sensitive information and handle it with discretion to protect the companys interests.**Required Skills and Expectations:**You should possess strong organizational and time management skills to prioritize tasks effectively in a fast-paced environment. Excellent communication skills, both written and verbal, are essential for interacting with team members and external contacts. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) is necessary, along with familiarity with office management software. A positive attitude, attention to detail, and problem-solving abilities are crucial. Candidates should have a professional appearance and demonstrate a commitment to confidentiality. A Bachelors degree in B.B.A or B.Com, or a relevant professional degree is required, along with 1 to 2 years of experience as an executive assistant.

Handle customer follow-ups and queriesMaintain CRM data and reportsCoordinate with sales/service teamResolve customer issues professionallyGood communication and MS Excel knowledge required

Candidates must be dynamic and customer-focused candidate for the position of Sales Executive / Customer Sales Associate for a growing furniture and interior brand. The candidate will be responsible for handling walk-in customers and inbound enquiries, understanding client requirements, and converting leads into successful sales opportunities.Key Responsibilities:Attend walk-in clients and manage enquiries through calls, WhatsApp, Instagram, and website leadsUnderstand customer preferences, lifestyle needs, and design requirementsExplain furniture collections, materials, finishes, and customization options to clientsGenerate, qualify, and follow up on leads to achieve sales closuresBuild and maintain strong relationships with customers, architects, and interior designersMaintain records of leads, follow-ups, and sales conversionsCoordinate with design and production teams for quotations, timelines, and order updatesAchieve monthly sales targets and contribute to business growthRequired Skills & Qualifications:1-2 years of experience in sales, retail sales, or business developmentExperience in furniture, interiors, or luxury retail will be an added advantageStrong communication and interpersonal skillsAbility to understand and explain design concepts to customersBasic knowledge of CRM tools, Excel, or lead management systemsPresentable, self-motivated, and customer-oriented personalityFluency in English and Assamese/Hindi preferredSalary & Benefits:Salary: 14,000 - 20,000 per month (based on experience and skills)Attractive performance-based incentivesOpportunity to work with a growing design-focused furniture brandExposure to custom furniture and interior design processesSupportive and creative work environment

We are looking for a motivated Field Sales Executive to join our team in Bhubaneswar. The ideal candidate will be responsible for driving sales through direct interaction with customers. This role requires excellent communication skills and a passion for achieving targets.**Key Responsibilities:**- **Identify Sales Opportunities:** Find potential customers through research and networking to expand the client base.- **Meet Customers:** Schedule and conduct meetings with customers to understand their needs and present suitable products or services.- **Achieve Sales Targets:** Work towards monthly sales goals, utilizing different strategies to enhance performance and meet expectations.- **Build and Maintain Relationships:** Develop strong relationships with clients and ensure consistent follow-up to foster loyalty and repeat business.- **Prepare Sales Reports:** Maintain accurate records of sales activities and prepare reports to track performance and highlight areas for improvement.- **Collaborate with Team Members:** Work closely with other departments to ensure that customer needs are met and services are delivered effectively.**Required Skills and Expectations:**Candidates should have a minimum of 1 year and a maximum of 7 years of experience in sales. A 10th-grade education is required. You must possess strong communication skills and a friendly demeanor to engage with customers effectively. The ability to work independently and manage time efficiently is essential. A willingness to learn and adapt in a fast-paced environment is crucial for success in this role. Being results-oriented and having a positive attitude will contribute to your growth and achievements in the position.

Designation: Enterprise Sales ExecutiveExperience: 3 - 6 Years

Ugraya Mercantile Pvt Ltd is looking for an experienced and dynamic Sales Leader to drive business growth in the HoReCa (Hotels, Restaurants, Cafs/Catering) segment for the brand Vashishti. The ideal candidate will be responsible for developing key accounts, expanding market presence, leading institutional sales initiatives, and building long-term relationships with chefs, purchase managers, distributors, and hospitality groups.Key ResponsibilitiesDevelop and execute sales strategies for the HoReCa segment across assigned territories.Identify and onboard new institutional clients including hotels, cafs, restaurants, cloud kitchens, caterers, and corporate kitchens.Build strong relationships with chefs, procurement teams, F&B managers, and decision-makers.Achieve monthly, quarterly, and annual sales targets and revenue growth.Appoint and manage distributors/dealers for HoReCa business expansion.Conduct product presentations, tastings, and sampling activities for clients.Monitor market trends, competitor activities, pricing, and customer requirements.Coordinate with internal teams including operations, dispatch, finance, and marketing for smooth execution.Ensure timely collections and maintain healthy receivables from clients.Prepare sales forecasts, reports, MIS, and territory development plans.Lead negotiations for pricing, contracts, and annual supply agreements.Participate in exhibitions, trade fairs, and hospitality networking events.Desired Candidate ProfileBachelor

Candidates must be a dynamic and customer-focused Sales Executive / Business Development Representative to join a growing furniture and interior solutions team. The ideal candidate will be responsible for handling walk-in clients and inbound enquiries, understanding customer preferences, and converting leads into successful sales opportunities.Key Responsibilities:Handle walk-in customers and inbound leads through calls, WhatsApp, Instagram, and website enquiriesUnderstand customer requirements, lifestyle preferences, and design expectationsPresent furniture collections, materials, finishes, and customization options effectivelyGenerate, qualify, and follow up on leads to achieve successful conversionsBuild and maintain strong relationships with customers, architects, and interior designersMaintain accurate records of leads, follow-ups, and sales conversionsCoordinate with design and production teams regarding quotations, timelines, and order updatesAchieve monthly sales targets and contribute to overall business growthRequired Skills & Qualifications:1-2 years of experience in sales, business development, or retail salesExperience in furniture, interiors, or luxury retail will be an added advantageStrong communication and interpersonal skillsAbility to understand design concepts and explain them clearly to clientsBasic knowledge of CRM tools, Excel, or lead management systemsSelf-motivated, presentable, and customer-oriented personalityFluency in English and Assamese/Hindi preferredSalary & Benefits:Salary: 14,000 - 20,000 per month (depending on experience and skills)Attractive performance-based incentivesOpportunity to work with a growing design-focused furniture brandExposure to custom furniture, materials, and design processesSupportive and collaborative work environment

Key ResponsibilitiesBusiness Development: Identify, pitch, and onboard new clients, retailers, or distributors to expand market coverage.Client Relationship Management: Maintain regular contact with existing accounts to secure repeat business and ensure high levels of customer satisfaction.Sales Targets: Meet and exceed daily, weekly, and monthly sales and revenue targets set by management.Market Intelligence: Monitor competitor activities, pricing, and market trends to provide actionable feedback to the sales head.Reporting & Documentation: Maintain accurate records of all sales activities, customer visits, collections, and daily sales reports (DSR).Payment Collection: Ensure timely payment collections and resolve any outstanding billing issues with clients.

Key Responsibilities1. Customer EngagementCollaborate with the sales team to identify customer needs and requirementsConduct discovery sessions to understand business challenges and technical environmentsAct as a technical advisor throughout the sales cycle2. Solution DesignDesign customized solutions aligned with customer requirementsPrepare technical proposals, solution architecture diagrams, and scope documentsRecommend appropriate products/services based on client use cases3. Product Demonstrations & PresentationsDeliver compelling product demonstrations and technical presentationsConduct Proof of Concepts (PoCs) and trials when requiredClearly communicate technical concepts to both technical and non-technical stakeholders4. Proposal & RFP/RFI SupportRespond to RFPs, RFIs, and RFQs with detailed technical documentationCollaborate with internal teams (product, engineering, delivery) for accurate proposalsCreate solution documentation including BoQs (Bill of Quantities) and SOWs5. Sales SupportAssist in pricing strategies and technical positioningSupport sales teams in closing deals by addressing technical concernsParticipate in client meetings, negotiations, and contract discussions6. Market & Product KnowledgeStay updated on company products, industry trends, and competitor offeringsProvide feedback to product teams based on client interactionsRequired Skills & QualificationsEducationBachelor

Key Responsibilities:1. Data Management & DocumentationMaintain and update company databases and recordsProcess and verify documents, forms, and applicationsEnsure accuracy and confidentiality of data2. Administrative SupportHandle day-to-day back office operationsPrepare reports, MIS, and documentation as requiredAssist different departments with administrative tasks3. Coordination & CommunicationCoordinate with internal teams for information flowSupport front office / sales / accounts teamHandle email correspondence and internal communication4. Record Keeping & FilingMaintain proper filing systems (physical & digital)Track important documents, invoices, and recordsEnsure easy retrieval of data when required5. Billing & ProcessingAssist in invoice processing and follow-upsMaintain records of transactions and paymentsSupport accounts team in reconciliation activities6. Compliance & AccuracyEnsure work is done as per company policiesMaintain confidentiality of sensitive informationMinimize errors in data entry and reporting