CRM Jobs

SHOULD BE MULTI TASKING, SPONTANIOUS WITH SOLUTIONS CLIENT ORIENTEDCUSTOMER SATISFACTION IS THE PRIORITY

Role Overview:The Society Manager will act as the primary liaison between the Managing Committee and society members, ensuring smooth operations, compliance, and member satisfaction. This role demands strong organizational skills, attention to detail, and the ability to manage multiple functions including administration, finance, and facility managementKey Responsibilities:Serve as the first point of escalation for all member issues and complaints.Act as an agent between the Managing Committee and members, ensuring transparent communication.Manage finance, compliance, and administrative tasks with diligence and accuracy.Review, formalize, and enforce Standard Operating Procedures (SOPs) for efficient functioning of the housing society.Supervise service management teams (housekeeping, security) and ensure adherence to SOPs.Lead and oversee Annual Maintenance Contracts (AMCs) and their implementation.Prepare and share daily and monthly work reports with the Managing Committee.Maintain files and registers as per housing society bye-laws.Supervise repair and maintenance work as required.Assist the Managing Committee in supplier identification and obtaining techno-commercial offers.Oversee accounting entries, vouchers, and ensure proper documentation.Lead verbal and written communication with members regarding society services.

We are seeking a dedicated Service Manager to oversee and improve our service operations in Gurgaon, India. The ideal candidate will ensure customer satisfaction while managing a team effectively and efficiently. This role requires strong leadership and problem-solving skills in a full-time, office-based environment.Key Responsibilities:1. **Team Management**: Lead and motivate a team of service staff to deliver exceptional customer service, providing training and support to enhance their skills.2. **Service Delivery**: Monitor the service delivery process to ensure all interactions meet company standards and customer expectations.3. **Customer Engagement**: Act as a primary point of contact for customer inquiries and complaints, resolving issues promptly and maintaining strong relationships.4. **Performance Analysis**: Analyze service performance metrics to identify areas for improvement and implement strategies to enhance service quality and efficiency.5. **Operational Coordination**: Collaborate with other departments to streamline operations, ensuring that service objectives align with overall business goals.Required Skills and Expectations:The ideal candidate will have a bachelor

We are looking for an experienced Enterprise Sales Manager to drive institutional business growth across colleges, universities, and higher education institutions. The role involves enterprise sales, relationship management, solution presentations, strategic account development, and end-to-end ownership of the sales cycle.Key Responsibilities:Develop new business opportunities and build a strong institutional sales pipelineEngage with college and university decision-makers and conduct product demonstrationsManage the complete sales cycle from prospecting and requirement analysis to negotiation and closureBuild and grow strategic institutional accounts through upselling and cross-sellingLead and mentor sales team members and monitor territory and sales performanceCoordinate with Marketing, Product, Technical, and Delivery teams for successful customer onboardingMaintain CRM records, sales reports, forecasts, and market insightsDrive market expansion through institutional partnerships, events, and industry networkingRequired Skills & Qualifications:Bachelor

We are looking for a dedicated Customer Relationship Officer to join our team in Kengeri, Bangalore. This role is ideal for individuals with a passion for customer service who are looking to start or develop their careers in a supportive environment.As a Customer Relationship Officer, you will be responsible for managing customer interactions and ensuring a high level of satisfaction. Key responsibilities include:1. **Handling Customer Queries**: You will respond to customer inquiries through phone, email, or in-person, providing accurate information and resolving issues promptly.2. **Building Relationships**: Establish and maintain positive relationships with customers to foster trust and loyalty, encouraging repeat business.3. **Documentation and Reporting**: Maintain accurate records of customer interactions and transactions in order to track issues and ensure effective follow-up.4. **Feedback Collection**: Gather customer feedback to identify areas for improvement and relay this information to the management team for service enhancement.To succeed in this role, candidates should possess excellent communication skills, a friendly and approachable demeanor, and the ability to handle customer complaints with patience and professionalism. A strong willingness to learn and the ability to work as part of a team are also essential. Previous experience in customer service is beneficial but not mandatory, making this a great opportunity for fresh graduates or individuals looking to start their careers.

Role: sales and marketing internship.Responsibilities:1.Assist in developing and executing sales and marketing campaigns to reach target audiences and achieve business objectives.2.Support the sales team in prospecting, lead generation, and follow-upactivities to nurture relationships with potential customers.3.Conduct market research and analysis to identify customer needs, industry trends, and competitive landscape.4.Collaborate with the marketing team to create compelling content for various channels, including social media, email campaigns, and website.5.Assist in organizing and promoting events, webinars, and other promotional activities to engage customers and drive brand awareness.6.Help maintain and update customer databases and CRM systems to track interactions and monitor sales activities.7.Provide administrative support to the sales and marketing teams, including preparing presentations, reports, and documentation.Duration: one month Performance based stipend.Benefits: LoR, LoA..Flexible hours.

JDWe're on the lookout for a driven and enthusiastic Sales and Marketing Intern to become a vital part of our team. This internship presents an exhilarating chance to delve into the realms of sales and marketing strategies, hone essential skills, and actively participate in projects that directly impact our company's triumphs. We're seeking someone who exudes a genuine passion for sales and marketing, possesses an insatiable hunger for knowledge, and boasts impeccable communication and analytical prowess. Responsibilities: 1.Assist in developing and executing sales and marketing campaigns to reach target audiences and achieve business objectives. 2.Support the sales team in prospecting, lead generation, and follow-up activities to nurture relationships with potential customers. 3.Conduct market research and analysis to identify customer needs, industry trends, and competitive landscape. 4.Collaborate with the marketing team to create compelling content for various channels, including social media, email campaigns, and website. 5.Assist in organizing and promoting events, webinars, and other promotional activities to engage customers and drive brand awareness. 6.Help maintain and update customer databases and CRM systems to track interactions and monitor sales activities. 7.Provide administrative support to the sales and marketing teams, including preparing presentations, reports, and documentation.Duration and Compensation: One Month Certificate of Internship Completion Letter of Recommendation Letter of Appreciation Stipend based on performance

Title: Package Sales Executive (Dating App)Job Description:Sell premium dating app membership packages.Contact customers via call, chat, or WhatsApp.Explain package benefits and pricing.Convert leads into paid customers.Achieve monthly sales targets.Maintain good customer relationships.Requirements:Good communication skills.Sales experience preferred.Target-oriented and confident.

We are looking for a skilled Relationship Manager to join our team in Raipur. The ideal candidate will have 1 to 3 years of experience and a minimum education of a 12th pass. This full-time position requires working from the office.**Key Responsibilities:**- **Build and Maintain Client Relationships:** Develop strong relationships with clients by understanding their needs and providing suitable solutions to enhance client satisfaction.- **Assist Clients with Queries:** Address any concerns and answer client questions promptly to ensure a positive experience and foster long-term connections.- **Conduct Follow-ups:** Regularly check in with clients to update them on services and gather feedback, ensuring they feel valued and heard.- **Identify Sales Opportunities:** Recognize potential upselling or cross-selling opportunities within the existing client base to increase revenue.- **Collaborate with Team Members:** Work closely with colleagues to share client insights and improve overall service delivery, promoting teamwork.**Required Skills and Expectations:**- Strong communication skills to interact effectively with clients and team members alike.- Excellent problem-solving abilities to address client challenges and provide effective solutions.- Basic knowledge of sales processes and customer service principles is essential.- Ability to work well under pressure and manage multiple tasks simultaneously.- A positive attitude, willingness to learn, and a desire to achieve results are highly valued. This role is a great opportunity for someone looking to grow their career in client relations while contributing to the company's success.

We are seeking a Business Development Team Leader to guide our efforts in expanding our market presence in Bangalore. This role requires effective leadership and a keen understanding of business growth strategies to drive results. Key Responsibilities:1. **Team Leadership**: Oversee and mentor a team of business development professionals, providing guidance and support to help them achieve their targets. This involves regular training sessions and performance evaluations.2. **Strategic Planning**: Develop and implement business development strategies to increase our client base and revenue. This includes identifying market opportunities and trends that align with company goals. 3. **Client Relationship Management**: Foster strong relationships with potential and existing clients to understand their needs and provide tailored solutions. Nurturing these relationships is crucial for long-term success.4. **Performance Tracking**: Monitor team performance against key metrics and adjust strategies as necessary. This includes regular reporting to senior management on team achievements and areas for improvement.5. **Collaboration**: Work closely with marketing, sales, and product teams to ensure alignment on business objectives and to leverage resources effectively.Required Skills and Expectations:Candidates should possess a relevant graduate degree with 2 to 4 years of experience in business development or sales. Strong leadership and interpersonal skills are essential, along with a proven track record of meeting or exceeding sales targets. Excellent communication skills and the ability to work collaboratively in a team are critical for success in this role. A proactive attitude and adaptability in a fast-paced environment are highly valued.

We are looking for a Business Development Executive to join our team in Metoda GIDC, Rajkot. The ideal candidate will have at least two years of experience and hold a graduate degree. This role requires strong communication skills and a drive to expand our customer base and market presence.Key Responsibilities:Responsible for lead generation through calls and online portals, sharing company profiles via email and WhatsApp, maintaining customer contact databases, preparing and dispatching samples, coordinating with Sales, Admin, Store and Production teams, maintaining quotation and dispatch records, following up on payments and material readiness, collecting customer satisfaction and other data for ISO and analysis purposes, updating CRM, completing daily checklists and reports, attending weekly/closing meetings, preparing monthly plans and summaries, and providing overall support to the Marketing and Field Sales teams.

* Handle inbound and outbound calls to prospective students.* Follow up on student enquiries from CRM/back-office data.* Explain course details, fees, schedules, and placement support.* Conduct regular follow-ups via calls and WhatsApp.* Update lead status and student information in the CRM.* Respond to student and parent queries professionally.* Build and maintain positive student relationships.* Convert enquiries into admissions and achieve targets.* Prepare and submit daily call and follow-up reports.

As a Customer Relationship Manager, you will play a vital role in ensuring our customers have a great experience with our services. You will be the main point of contact, helping to build and maintain strong relationships with our clients.**Key Responsibilities:**- **Customer Interaction:** Regularly engage with customers to understand their needs and concerns, providing timely support and assistance.- **Issue Resolution:** Address and resolve customer complaints efficiently, ensuring customer satisfaction and loyalty.- **Relationship Building:** Cultivate lasting relationships with customers through regular follow-ups and personalized communication.- **Feedback Collection:** Gather feedback from customers about their experiences and suggestions, to help improve our services.- **Reporting:** Keep detailed records of customer interactions and feedback, reporting insights to the management for further improvements.- **Collaboration with Teams:** Work closely with sales, marketing, and product teams to ensure alignment and enhance customer experience.**Required Skills and Expectations:**- Strong communication skills, both verbal and written, are essential for effectively engaging with customers.- Good organizational skills and the ability to manage multiple tasks simultaneously are important.- A proactive attitude with a willingness to learn and adapt to changing situations is expected.- Basic knowledge of customer relationship management software or tools would be an advantage.- Candidates should be female and hold at least a 12th grade education, with experience ranging from 0 to 5 years in a related field.

We are looking for a Back Office Officer to support our operations at our office in Sector 2, Salt Lake City, Kolkata. The ideal candidate is organized, detail-oriented, and eager to learn. No experience is necessary, making this a great opportunity for recent school graduates.Key Responsibilities:1. **Data Entry**: Accurately input and maintain important company information in databases to ensure all records are correct and up-to-date.2. **Documentation**: Organize and file physical and digital documents, making sure that all paperwork is easy to access and stored properly.3. **Support Team Operations**: Collaborate with different departments by providing administrative support, which includes preparing reports and handling inquiries.4. **Communication**: Assist in responding to phone calls and emails professionally, helping to direct inquiries to the appropriate team members.Required Skills and Expectations:Candidates should have a minimum of a 12th-grade education and possess basic computer skills, including proficiency in word processing and spreadsheet applications. Good communication skills are essential, as the role involves interacting with team members and clients. Attention to detail and strong organizational skills will help ensure efficient operations. A positive attitude and a willingness to learn will make candidates stand out in this entry-level position.

We are looking for a full-time Tele Caller based in Thiruvananthapuram. This role is open to candidates with 0 to 2 years of experience, and applicants should have a diploma. The position is exclusively for female candidates.**Key Responsibilities:**- **Making Calls:** You will reach out to potential customers to introduce our products or services, ensuring clear communication and understanding.- **Providing Information:** It's important to answer any questions or concerns that clients may have about our offerings, helping them make informed decisions.- **Updating Records:** Maintain accurate records of customer interactions and feedback in our database to enhance future communication and follow-ups.- **Meeting Targets:** You will work towards meeting daily and monthly call quotas, which will help the company grow and improve sales.- **Following Up:** Regularly follow up with leads to nurture relationships and convert them into loyal customers.**Required Skills and Expectations:**- Strong verbal communication skills are essential to clearly convey information and engage with customers effectively.- Good listening skills to understand customer needs and respond appropriately, demonstrating empathy and care.- Basic computer skills to manage databases and record customer interactions efficiently.- A positive attitude and resilience to handle objections and rejections calmly and professionally.- Ability to work well in a team environment, contributing to group goals while also achieving personal targets.If you are motivated and enjoy speaking with people, we encourage you to apply.

We are looking for a technically strong and commercially driven Sales Engineer to identify business opportunities, engage industrial customers, and promote automation, IoT, and industrial communication solutions. The role involves technical sales, customer relationship management, solution selling, and achieving sales targets.Key Responsibilities:Generate new business opportunities through customer visits, networking, OEMs, dealers, and system integratorsUnderstand customer requirements and recommend suitable automation, IoT, and industrial solutionsConduct product presentations, demonstrations, and coordinate with technical teams for solution implementationFollow up on enquiries, quotations, payments, and maintain strong customer relationshipsPrepare proposals, maintain CRM records, and monitor sales pipeline and performance metricsAchieve sales targets while supporting project execution and customer satisfactionRequired Skills & Qualifications:Diploma/BE/B.Tech in Electronics & Communication, Electrical & Electronics, Instrumentation, Mechatronics, Automation, or related engineering disciplines1-5 years of experience in industrial automation, electrical/electronics product sales, IoT, or technical support (Freshers with strong technical aptitude may also apply)Basic knowledge of PLC, SCADA, Sensors, Modbus, Ethernet, IoT, and Industry 4.0 conceptsStrong communication, presentation, negotiation, and customer handling skillsProficiency in MS Office and CRM tools preferred

As a Project Coordinator, you will play a crucial role in ensuring that projects run smoothly and efficiently. Your responsibilities will include:- **Project Planning and Scheduling**: You will assist in defining project timelines and milestones, ensuring that all tasks are scheduled to meet deadlines.- **Communication Management**: You will be the primary point of contact between team members and stakeholders, facilitating clear and effective communication to keep everyone informed.- **Resource Allocation**: You will help identify and allocate the necessary resources for project tasks, ensuring that team members have what they need to succeed.- **Progress Monitoring**: You will track the progress of projects, identifying any delays or issues and reporting them to project managers to facilitate timely solutions.- **Documentation Management**: You will maintain all project documentation, including meeting notes, reports, and schedules, ensuring that everything is organized and easily accessible.To succeed in this role, you should have the following skills and expectations:- **Strong Organizational Skills**: You need to be highly organized to manage multiple projects and deadlines effectively.- **Excellent Communication Skills**: Being able to communicate clearly, both verbally and in writing, is essential for coordination among team members and stakeholders.- **Problem-Solving Abilities**: You should be proactive in identifying potential issues and finding solutions to overcome challenges that arise during projects.- **Proficiency in Project Management Software**: Familiarity with tools like MS Project, Trello, or Asana will be beneficial for managing project tasks and timelines.- **Team Player Attitude**: You should be willing to collaborate with others and contribute positively to the team environment. This position is located in Chennai, and candidates should have 3 to 6 years of relevant experience.

We are looking for a dynamic and result-oriented Application Product Specialist / Business Development Manager to drive business growth, promote products, and strengthen market presence in the assigned region. The ideal candidate should have strong sales, relationship management, and territory handling experience within the healthcare or medical products industry.Key Responsibilities:Identify and convert new business opportunities within the assigned territoryPromote the complete product range as per company policies and guidelinesAchieve quarterly, half-yearly, and yearly sales and profitability targetsHandle end-to-end sales operations including order closure, payment collection, and after-sales supportDevelop and implement regional sales strategies to improve market shareCollaborate with marketing teams to strengthen brand visibility and awarenessBuild and maintain strong relationships with hospitals, surgeons, biomedical teams, and procurement departmentsEnsure timely collection of receivables and account settlementsMonitor market trends, competitor activities, and new product launchesShare market insights and customer feedback with the management teamRepresent the organization professionally during customer interactions and business meetingsRequired Skills & Qualifications:Bachelor