CRM Jobs

We are looking for a CRM Executive to join our team in Andheri East. This is a full-time position suitable for fresh graduates or those with up to one year of experience.**Key Responsibilities:**- **Manage Customer Relationships:** Maintain and nurture relationships with clients to enhance customer satisfaction and loyalty.- **Data Entry and Management:** Accurately enter and update customer information in the CRM system to ensure data integrity and accessibility.- **Support Sales and Marketing Teams:** Collaborate with these teams by providing them with customer insights and data that can help improve their strategies and outreach.- **Respond to Customer Inquiries:** Address customer questions and concerns promptly and effectively, providing excellent service to maintain a positive company image.- **Monitor Customer Feedback:** Collect and analyze customer feedback to identify areas for improvement in service and product offerings.**Required Skills and Expectations:**Candidates should have a B.Sc degree and possess strong communication skills to effectively interact with customers and team members. Basic knowledge of CRM software would be an advantage. Attention to detail is crucial, as this role involves managing significant amounts of customer data. Adaptability and a willingness to learn are also important, as the candidate will be working in a dynamic environment. A proactive attitude towards problem-solving and a desire to contribute to team goals will be highly valued.

Role SummaryWe are looking for a Customer Care Executive to handle customer queries, resolve complaints,and ensure a high level of customer satisfaction. The ideal candidate will be a goodcommunicator, patient listener, and problem solver.Key Responsibilities Handle incoming calls, emails, chats, and social media queries from customers. Provide accurate product/service information and resolve customer concerns promptly. Maintain records of customer interactions and update CRM systems. Coordinate with internal teams to resolve escalated issues. Follow up with customers to ensure their concerns are resolved. Suggest process improvements to enhance customer experience.Requirements 1-2 years of experience in customer service, preferably in FMCG, D2C, or e-commerce. Excellent verbal and written communication skills in English and Hindi Strong problem-solving and interpersonal skills. Basic computer knowledge and familiarity with CRM tools.Preferred Skills Prior experience in call center/BPO/e-commerce. Knowledge of order management, returns, and refunds process. Ability to remain calm and professional under pressure.

We are looking for a smart, organized, and proactive Female Candidate who can manage recruitment along with daily office coordination. The ideal candidate should have good communication skills, strong follow-up ability, and be capable of handling tasks independently.Key ResponsibilitiesHandle recruitment process from sourcing to onboardingPost job openings and coordinate interviewsMaintain employee records, attendance, and HR documentationTake follow-ups with team members and candidatesManage schedules, meeting notes, and daily coordinationHandle basic office administration and reporting workRequired SkillsGood communication and coordination skillsBasic knowledge of recruitment and HR processesGood command of MS Excel & MS WordStrong follow-up and multitasking abilityOrganized, responsible, and disciplined personalityShorthand/note-taking skills will be an added advantage

Job Title: Sales Manager Job Type: Full-timeJob Summary:Seeking an experienced Assistant Sales Manager to support sales operations and lead a team to achieve business targets.Key Responsibilities:

Sales Officer - Brief Description**Role Summary*: A Sales Officer drives revenue growth by identifying new customers, converting leads, and maintaining client relationships to achieve monthly sales targets in the assigned territory.*Key Responsibilities*:1. Generate leads and convert prospects through calls, meetings, and product demos2. Achieve monthly sales targets and expand market share3. Build long-term relationships with clients and channel partners4. Handle negotiations, quotations, and timely payment collection5. Submit daily sales reports and track competitor activity*Skills Needed*: Communication, negotiation, target-driven, MS Excel, local market knowledge, two-wheeler preferred.

we are looking for a talented Salesforce developer to help design world-class Salesforce applications. The Salesforce developer's primary responsibility is to create customized solutions integrated with the Salesforce platform. You will also analyse project objectives, create customer workflows, and troubleshoot errors.

Job DescriptionWe are a leading Exhibition Stand Design & Build company, creating innovative, high-quality, and customized exhibition stands for clients across diverse industries in India and abroad.We are looking for a dynamic and results-driven Marketing/Sales Executive who can confidently pitch our services to potential clients, generate qualified leads, and help expand our client base in the exhibition and events industry.Key Responsibilities:Identify and target potential clients across various industries for exhibition stand design and fabrication servicesGenerate new business leads through calls, meetings, online research, and networkingPitch company services to clients effectively, explaining design concepts, turnkey solutions, and our unique value propositionBuild and maintain long-term relationships with clients and key decision-makersCollaborate with the design and production teams to create customized proposals and quotationsAchieve monthly and quarterly business development targetsAttend exhibitions, trade shows, and industry events to promote the companys servicesIdeal Candidate:2-5 years of proven experience in sales or marketing within the exhibition stand design, events, or interiors industryStrong ability to identify potential clients and convert inquiries into confirmed projectsExcellent communication, presentation, and negotiation skillsSelf-motivated, confident, and goal-oriented professional with a passion for salesKnowledge of exhibition processes, stand design, and fabrication will be an added advantageWillingness to travel domestically and internationally as requiredWhat We Offer:Attractive Salary Package + Lucrative IncentivesSupportive, Creative Work Environment with a collaborative team cultureOpportunities for International Exposure through global projects and exhibitionsEnd-to-End Support from in-house Design, Production, and Project Management TeamsExposure to High-Profile Clients and Prestigious Industry EventsIf you have the passion for sales and a drive to grow in the exhibition industry, wed love to hear from you!Job Types: Full-time, PermanentBenefits:Cell phone reimbursementFlexible schedulePaid sick timePaid time offWork from homeEducation: Bachelor's (Required)Language: English (Required)Location: Delhi, Delhi (Required)Shift availability: Day Shift (Required)Night Shift (Required)Overnight Shift (Required)Willingness to travel: 100% (Required)Work Location: Remote

We are seeking a highly organized and motivated Store Manager to oversee our retail operation in Gurgaon. The ideal candidate will have experience in store management and a strong commitment to customer satisfaction.**Key Responsibilities:**- **Daily Operations Management:** Oversee all store activities to ensure smooth and efficient operation, including staff management and inventory control.- **Customer Service Excellence:** Ensure a high level of customer satisfaction by addressing customer needs and concerns promptly.- **Sales Strategy Implementation:** Develop and execute strategies to meet sales targets and enhance store performance through promotions and customer engagement.- **Staff Training and Development:** Recruit, train, and mentor store associates to ensure a knowledgeable and effective team.- **Inventory Management:** Monitor stock levels and manage inventory to prevent shortages and overstock situations, keeping the store organized and well-stocked.- **Financial Management:** Maintain financial records, prepare reports on sales and performance, and manage the stores budget effectively.**Required Skills and Expectations:**Candidates should have a minimum of 1 year of experience in a retail or management role. A 10th pass education is essential. Strong leadership and interpersonal skills are crucial for guiding the team and interacting with customers. The candidate must be detail-oriented, capable of multitasking, and proactive in problem-solving. Additionally, strong communication skills are important for effective teamwork and customer interaction. Flexibility and availability for full-time work are also expected.

We are looking for a dedicated CRM Executive to join our team in a full-time remote role. This position is ideal for freshers who are eager to learn and grow in customer relationship management.In this role, you will be responsible for managing and enhancing customer interactions to improve satisfaction and retention. You will work closely with our sales and support teams to ensure that customers receive the highest quality service and support.Key Responsibilities:1. **Customer Interaction:** Communicate with customers promptly through calls, emails, and chats to address their queries and provide effective solutions.2. **Data Management:** Maintain accurate and up-to-date customer records and information in the CRM system to track interactions and preferences.3. **Feedback Collection:** Gather customer feedback and insights to help improve products and services, and share these with relevant teams for action.4. **Support Sales Activities:** Assist the sales team by providing them with necessary customer information and helping to follow up on leads.5. **Report Generation:** Prepare regular reports on customer interactions and trends to identify areas for improvement and potential growth opportunities.Required Skills and Expectations:Candidates must possess strong communication skills, both written and verbal, to engage effectively with customers. Attention to detail is crucial for maintaining accurate records and analyzing customer feedback. A positive attitude, eagerness to learn, and the ability to work independently in a remote setting are essential traits for success in this role.

We are hiringGolden opportunity for seriously candidatesAge - 18 to 30Qualification - HS Location - kolkata Male and female both can applyFreshers can apply Salary - 12.5k to 18.7kTime - 10am to 7pmSend your CV for interview details

Restaurant Captain (or Service Captain) leads the front-of-house service team, ensuring high-quality guest experiences by supervising staff, taking orders, and handling complaints. They bridge the gap between guests and the kitchen, conducting briefings, managing table service, maintaining cleanliness, and training

Job SummaryWe are looking for a dynamic and result-driven Sales Manager to lead our real estate sales team. The ideal candidate will be responsible for driving revenue growth, managing client relationships, and executing effective sales strategies in the real estate sector.Key Responsibilities- Develop and implement strategic sales plans to achieve company targets- Lead, mentor, and manage a team of sales executives- Identify new business opportunities and generate leads through various channels- Build and maintain strong relationships with clients, brokers, and channel partners- Conduct market research to identify trends, competitor activities, and customer needs- Handle client meetings, site visits, and property presentations- Ensure high levels of customer satisfaction through excellent service- Track sales performance metrics and prepare regular reports for management- Negotiate and close deals effectively- Coordinate with marketing and CRM teams for campaign execution and lead managementKey Requirements- Bachelor

We are looking for a dynamic and results-driven Marketing Manager to lead and execute our marketing strategies across the GCC region. The ideal candidate is passionate about brand growth, digital marketing, and driving measurable business results.Key Responsibilities:Plan and execute marketing campaigns across digital and traditional channels,Manage brand presence and visibility across the GCC marketAnalyze campaign performance and optimise for better ROI, Collaborate with sales, design, and product teams ..Oversee social media, email marketing, and content strategy. Manage marketing budgets effectively