CRM Jobs

As a CRM Executive, you will play a vital role in managing customer relationships and supporting business growth in our office located in Indore. Your responsibilities will include:- Maintaining Customer Database: Regularly update and manage customer information to ensure accurate records for effective communication and analysis.- Customer Interaction Management: Engage with customers through various channels to address inquiries, gather feedback, and ensure a positive experience with our services.- Data Analysis and Reporting: Analyze customer data to identify trends and patterns, and prepare reports that provide insights for improving customer satisfaction and retention.- Support Marketing Initiatives: Collaborate with marketing teams to execute campaigns, ensuring that customer segmentation is effective based on CRM data.- Problem Resolution: Handle customer complaints and issues promptly, working towards a resolution that enhances customer loyalty and trust.To excel in this role, you should possess strong communication skills, both verbal and written, to interact effectively with customers and internal teams. A basic understanding of CRM software and data management is essential. You should be detail-oriented to maintain accurate records and capable of analyzing data to support strategic decisions. Additionally, having a customer-centric mindset and being proactive in addressing customer needs are crucial qualities for success in this role. Prior experience in customer relationship management or related fields is highly valued.

We are looking for a motivated and results-driven Zonal Manager to join our team in Chennai. In this role, you will be responsible for overseeing operations within a specific zone, ensuring that targets are met while leading a team effectively.Key Responsibilities:- Team Leadership: Manage, support, and guide a team of employees in your zone to ensure they perform at their best. This includes setting clear goals and providing regular feedback.- Sales Management: Drive sales initiatives within the zone to achieve revenue targets. You will analyze sales data and market trends to develop effective strategies.- Operational Oversight: Ensure smooth operations across various branches in your zone, identifying areas for improvement in processes and efficiency.- Performance Analysis: Regularly assess team performance and sales outcomes to understand what is working and what needs adjustment, helping to refine strategies for better results.- Stakeholder Coordination: Collaborate with other departments and stakeholders to align on objectives, share insights, and foster teamwork.- Market Research: Conduct research on market conditions and competitors to inform strategic planning and decision-making.To succeed in this role, candidates should possess strong leadership skills, effective communication abilities, and a solid understanding of sales and operations. A minimum of 1 to 5 years of related experience is required, along with a proactive approach to problem-solving and decision-making. Familiarity with data analysis tools will be an advantage. The ideal candidate should be adaptable, detail-oriented, and committed to achieving targets.

We are seeking a Customer Care Executive to join our dynamic team in Nashik. This is a full-time position ideal for individuals with little to no experience who are eager to start their careers in customer service. You will be responsible for enhancing customer satisfaction by providing exceptional service.Key Responsibilities:- Respond to Customer Inquiries: Handle incoming calls and messages from customers, addressing their questions or concerns promptly and effectively.- Provide Product Information: Educate customers about our products or services, ensuring they have the necessary information to make informed decisions.- Resolve Complaints: Actively listen to customer complaints, work to understand their issues, and provide appropriate solutions in a timely manner.- Maintain Customer Records: Accurately document customer interactions and transactions in our system to ensure reliable follow-up and record-keeping.- Collaborate with Teams: Work closely with different teams to resolve customer issues and improve service delivery, providing input on customer feedback.Required Skills and Expectations:- Excellent Communication Skills: Strong verbal and written communication abilities are essential for effectively interacting with customers.- Customer-focused Mindset: A genuine desire to help and serve customers to ensure their experience is positive.- Problem-solving Abilities: Capability to think critically and address challenges creatively while remaining calm under pressure.- Basic Computer Skills: Familiarity with computers and software for documentation and communication purposes.- Team Player: Willingness to work collaboratively with others and contribute to a positive team environment. This role is a great opportunity for anyone looking to develop their career in customer service within a supportive team.

Job SummaryWe are looking for a responsible, punctual, and customer-focused Delivery Executive to deliver milk to customer orders safely and on time. The role involves Purchasing, route planning, doorstep delivery, customer interaction, payment handling where applicable, and updating delivery status through the company application. These are standard responsibilities across delivery roles.Key ResponsibilitiesCollect assigned orders from the warehouse/store and verify quantity and items.Ensure products are properly handled and protected during transportation.Plan efficient delivery routes using navigation applications.Maintain professional and polite communication with customers.Confirm delivery and update the order status in the mobile application.Handle customer queries, refused orders, returns, and undelivered orders appropriately.Report delivery delays, address issues, product damage, or customer complaints immediately.Maintain daily delivery records and submit required reports.Follow all traffic, road-safety, and company guidelines.Maintain the cleanliness and basic condition of the delivery vehicle.Skills RequiredGood communication and customer-handling skills.Basic smartphone and delivery-app knowledge.Good knowledge of the local area and routes.Time management and punctuality.Responsible and trustworthy attitude.Ability to work independently in field conditions.Target-oriented and willing to work flexible shifts.Basic cash-handling and calculation skills.EligibilityEducation: 10th / 12th / Any Degree.Experience: Freshers can apply; delivery experience is an advantage.Part Time / Full TimeValid two-wheeler driving licence.Own two-wheeler preferred/required depending on company policy.Valid vehicle documents where applicable.Android smartphone required.Employee ExpectationsFast Delivery Safe Handling Customer First Accurate Updates Professional Behaviour

About the RoleSkillHub is looking for dynamic, ambitious, and result-oriented Direct Sales Managers to promote and sell premium real estate projects in the UAE, other international markets, and luxury properties in India.The ideal candidate should possess strong sales, networking, and negotiation skills with a passion for meeting clients, generating business, and closing high-value property transactions. This role offers an excellent earning potential through incentives and a clear career path with opportunities to work internationally.Key Responsibilities

We are seeking a motivated and results-oriented Sales Executive Inter for a 3-month internship focused on lead generation, client acquisition, B2B sales, business development, and customer relationship management. The role offers hands-on industry experience, mentorship, and exposure to real-world sales processes. High-performing candidates may receive a Pre-Placement Offer (PPO) for a full-time position upon successful completion of the internship.

need office assistant for real estate and builder office, male or female, salary 10000/- to 20000/-, any degree, office timing 9 a.m to 6.30 p.m

Hiring: Customer Service Executive - International ProcessLocation: MohaliExperience: 1-5 YearsSalary: 25,000 - 35,000 per month, based on experience, skills & competencyShift: Night Shift Candidates must be comfortable working in international/US shiftsJob OverviewWe are hiring Customer Service Executives to support an international client. The role involves handling customer queries, providing appropriate resolutions, and delivering a high-quality customer experience.Key ResponsibilitiesHandle customer queries through voice/customer service channels.Provide accurate information and effective solutions to customers.Maintain a professional and customer-focused approach.Resolve customer concerns within defined timelines.Follow process guidelines, quality standards and company policies.Maintain required productivity and customer satisfaction levels.Candidate Requirements1-5 years of experience in International Customer Service / International BPO.Excellent English communication skills.Strong customer-handling and problem-solving abilities.Comfortable working in night shifts.Candidates with experience handling international/US customers will be preferred.Salary & Benefits25,000 - 35,000 per month, depending on experience and competency.Opportunity to work with a leading international client.Growth-oriented work environment.TransportationFemale candidates: Drop facility available for night shifts as per company policy.Male candidates: No cab facility; candidates should arrange their own transportation.

We are looking for a confident, well-spoken, and professional Female Client Relationship Manager to join our real estate office in Greater Noida. In this role, you will act as the first point of contact for clients, manage property inquiries, qualify leads, and coordinate site visits.

Job DescriptionWe are looking for a CRM Executive who will be responsible for managing customer relationships, handling customer queries, ensuring timely follow-ups, and maintaining accurate customer records.Key Responsibilities. Manage and update customer information in the CRM system.. Handle customer enquiries, complaints, and requests professionally.. Follow up with customers through calls, emails, and WhatsApp.. Maintain strong relationships with existing and potential customers.. Coordinate with the Sales, Marketing, and Operations teams.. Track leads, customer interactions, follow-ups, and conversions.. Ensure timely resolution of customer issues.. Monitor customer satisfaction and support customer retention.. Prepare daily, weekly, and monthly CRM reports.. Maintain accurate and confidential customer records.Required Skills. Excellent communication and interpersonal skills.. Good customer-handling and follow-up skills.. Basic knowledge of CRM software and MS Office.. Strong organizational and problem-solving abilities.. Ability to work independently and as part of a team.. Customer-focused and positive attitude.Key SkillsCustomer Relationship Management Customer Service Follow-up Communication CRM Software Lead Management Reporting Coordination

We are seeking a motivated and dynamic Sales Manager to join our team in Gurgaon. This role offers a great opportunity for individuals passionate about driving sales and managing customer relationships.As a Sales Manager, you will lead sales initiatives, develop customer relationships, and achieve sales targets. Your main responsibilities include identifying potential clients by researching the market and maintaining strong connections with existing clients to ensure their satisfaction. You will prepare and present sales proposals to clients, showcasing our products or services to meet their needs.Additionally, you will monitor sales performance and analyze trends to suggest improvements. Leading a small sales team, you will motivate and guide team members to excel in their roles and reach collective goals. Regularly reporting on sales metrics and progress will also be a part of your responsibilities, ensuring management stays informed.To succeed in this role, you should possess excellent communication and interpersonal skills, allowing you to effectively engage with customers and team members. A proactive approach to problem-solving and a strong ability to build relationships are essential. Candidates should be self-driven, ambitious, and able to thrive in a fast-paced environment. Basic computer skills are necessary to manage reports and presentations. Ideally, you should have previous experience in sales, but freshers with the right attitude are also welcome to apply.

As a CRM Executive, you will play a crucial role in enhancing customer relationships and ensuring high levels of satisfaction. Key Responsibilities:- Customer Interaction: Engage with customers through various communication channels to address inquiries and resolve issues, ensuring a positive experience for every client.- Data Management: Maintain up-to-date customer databases, ensuring all information is accurate and complete, which helps in better understanding customer needs and preferences.- Reporting Analysis: Analyze CRM data and prepare reports to identify trends and opportunities, assisting in decision-making to improve customer retention and acquisition strategies.- Collaboration with Teams: Work closely with sales and marketing teams to align strategies that enhance the customer experience and drive business growth.- Feedback Collection: Gather and document customer feedback to inform product and service improvements, ensuring the company meets customer expectations.Required skills include:- Communication Skills: Excellent verbal and written communication skills are essential to effectively interact with customers and team members.- Analytical Skills: Strong analytical abilities to interpret data and generate insights that drive improvements in customer relationship management.- Technical Proficiency: Familiarity with CRM software and MS Office applications is required to manage customer information and create reports.- Problem-Solving Skills: Ability to address and resolve customer issues promptly and effectively, demonstrating a commitment to customer satisfaction.- Team Collaboration: A strong team player who can collaborate effectively with others to achieve common goals while maintaining an independent work ethic. Candidates should have 2 to 8 years of relevant experience and a demonstrable ability to handle challenging situations with a positive attitude.

We are seeking a motivated Sales Executive based in Ahilyanagar, India, with 2 to 3 years of experience in sales. The ideal candidate should be a graduate with a proven track record in achieving sales targets and fostering customer relationships.Key Responsibilities:1. Client Acquisition: Actively seek out new sales opportunities by contacting potential clients through calls, emails, and meetings.2. Sales Presentations: Prepare and deliver informative presentations to showcase products and services, addressing client needs effectively.3. Market Research: Conduct market analysis to identify trends, competitor activities, and customer preferences to enhance sales strategy.4. Relationship Management: Build and maintain strong relationships with existing customers and clients, ensuring high levels of retention and satisfaction.5. Sales Targets: Set and achieve monthly sales targets, analyzing performance metrics to improve strategies and tactics.Required Skills and Expectations:Candidates should exhibit strong communication and interpersonal skills to engage with clients confidently. A results-driven attitude along with excellent negotiation skills is essential for closing deals effectively. It is important to have good organizational skills to manage multiple accounts and tasks simultaneously. Proficiency in using CRM software and basic computer applications is preferred. The ideal candidate must be a team player, willing to collaborate with colleagues, and show adaptability in a fast-paced environment while displaying a commitment to continuous learning and personal development.

We are seeking a Customer Success Manager to join our team in Hyderabad. This full-time role requires a proactive individual with 2 to 5 years of experience and a B.E. degree. The successful candidate will focus on building strong relationships with our customers, ensuring they achieve their goals and receive maximum value from our products and services.Key Responsibilities:- Customer Onboarding: Guide new customers through the onboarding process, ensuring they understand how to use our products effectively.- Account Management: Maintain regular communication with customers to assess their needs and address any concerns, fostering a strong relationship.- Performance Tracking: Monitor customer usage and satisfaction metrics, identifying trends to anticipate issues and implement solutions.- Training and Support: Provide training sessions and resources to help customers fully utilize our offerings and achieve their desired outcomes.- Feedback Gathering: Collect and analyze customer feedback to identify opportunities for product improvements and enhance the overall customer experience.- Collaboration with Internal Teams: Work closely with sales, product, and support teams to relay customer needs and advocate for their interests.Required Skills and Expectations:- Strong communication skills to effectively interact with customers and colleagues.- Ability to understand and analyze customer needs, providing effective solutions.- Prior experience in customer success or account management in a related field.- Proficiency in using customer relationship management (CRM) software.- Strong problem-solving skills and attention to detail.- A collaborative approach, with a commitment to working as part of a team.

Candidates must be dynamic and customer-focused candidate for the position of Sales Executive / Customer Sales Associate for a growing furniture and interior brand. The candidate will be responsible for handling walk-in customers and inbound enquiries, understanding client requirements, and converting leads into successful sales opportunities.Key Responsibilities:Attend walk-in clients and manage enquiries through calls, WhatsApp, Instagram, and website leadsUnderstand customer preferences, lifestyle needs, and design requirementsExplain furniture collections, materials, finishes, and customization options to clientsGenerate, qualify, and follow up on leads to achieve sales closuresBuild and maintain strong relationships with customers, architects, and interior designersMaintain records of leads, follow-ups, and sales conversionsCoordinate with design and production teams for quotations, timelines, and order updatesAchieve monthly sales targets and contribute to business growthRequired Skills & Qualifications:1-2 years of experience in sales, retail sales, or business developmentExperience in furniture, interiors, or luxury retail will be an added advantageStrong communication and interpersonal skillsAbility to understand and explain design concepts to customersBasic knowledge of CRM tools, Excel, or lead management systemsPresentable, self-motivated, and customer-oriented personalityFluency in English and Assamese/Hindi preferredSalary & Benefits:Salary: 14,000 - 20,000 per month (based on experience and skills)Attractive performance-based incentivesOpportunity to work with a growing design-focused furniture brandExposure to custom furniture and interior design processesSupportive and creative work environment

Candidates must be a dynamic and customer-focused Sales Executive / Business Development Representative to join a growing furniture and interior solutions team. The ideal candidate will be responsible for handling walk-in clients and inbound enquiries, understanding customer preferences, and converting leads into successful sales opportunities.Key Responsibilities:Handle walk-in customers and inbound leads through calls, WhatsApp, Instagram, and website enquiriesUnderstand customer requirements, lifestyle preferences, and design expectationsPresent furniture collections, materials, finishes, and customization options effectivelyGenerate, qualify, and follow up on leads to achieve successful conversionsBuild and maintain strong relationships with customers, architects, and interior designersMaintain accurate records of leads, follow-ups, and sales conversionsCoordinate with design and production teams regarding quotations, timelines, and order updatesAchieve monthly sales targets and contribute to overall business growthRequired Skills & Qualifications:1-2 years of experience in sales, business development, or retail salesExperience in furniture, interiors, or luxury retail will be an added advantageStrong communication and interpersonal skillsAbility to understand design concepts and explain them clearly to clientsBasic knowledge of CRM tools, Excel, or lead management systemsSelf-motivated, presentable, and customer-oriented personalityFluency in English and Assamese/Hindi preferredSalary & Benefits:Salary: 14,000 - 20,000 per month (depending on experience and skills)Attractive performance-based incentivesOpportunity to work with a growing design-focused furniture brandExposure to custom furniture, materials, and design processesSupportive and collaborative work environment

We are seeking a Regional Manager for our Chennai office. This role requires a proactive leader who can manage operations effectively within a specific region, ensuring that business goals are met strategically and efficiently.Key Responsibilities:- Team Leadership: Guide and mentor a team of employees in the region, fostering a collaborative environment to enhance performance and morale.- Sales Management: Develop and implement sales strategies to achieve regional targets, including monitoring sales performance and adjusting plans as necessary.- Market Analysis: Conduct thorough analysis of the regional market and competitor activities to identify opportunities and challenges, enabling informed decision-making.- Customer Relationship Management: Build and maintain strong relationships with key clients within the region to enhance customer satisfaction and drive repeat business.- Budgeting and Forecasting: Manage the regional budget, ensuring financial goals are met while monitoring expenses and resource allocation effectively.- Reporting: Regularly report on regional performance metrics to upper management, providing insights and recommendations for improvement.To succeed in this role, candidates should have a minimum of 1 to 5 years of experience in a management role, preferably in a relevant industry. Strong leadership skills, excellent communication abilities, and a proven track record in sales are essential. Candidates should be skilled in strategic planning, able to analyze market trends, and demonstrate effective problem-solving capabilities. A results-oriented mindset and the ability to work in a fast-paced environment are crucial for success.

Key ResponsibilitiesAcquire new customers for retail banking products and services.Promote and sell savings accounts, current accounts, fixed deposits, personal loans, credit cards, insurance, and other banking products.Generate leads through field activities, referrals, corporate tie-ups, and digital channels.Develop and maintain strong customer relationships.Achieve monthly, quarterly, and annual sales targets.Conduct customer meetings, product presentations, and sales discussions.Cross-sell and upsell products to existing customers.Ensure proper documentation and KYC compliance during customer onboarding.Track sales activities and update customer information in CRM systems.Provide prompt after-sales support and service.

Key ResponsibilitiesPerform accurate data entry and maintain company records and databases.Prepare, organize, and file documents, reports, and correspondence.Support day-to-day administrative and back-office operations.Verify, update, and maintain records to ensure data accuracy.Coordinate with internal teams regarding documentation and operational requirements.Handle scanning, photocopying, filing, and document management activities.Assist in preparing reports, spreadsheets, and presentations as required.Monitor office supplies and coordinate procurement requests when needed.Ensure compliance with company policies and documentation standards.Support management with administrative tasks and special projects.