CRM Jobs

We are seeking a dedicated Client Relationship Manager to join our team in Rajouri Garden, Delhi. The ideal candidate will have 1 to 3 years of experience in building and maintaining client relationships. As a key point of contact, you will ensure client satisfaction and drive loyalty.nnKey Responsibilities:nn1. Client Engagement: Develop strong relationships with clients by understanding their needs and providing tailored solutions to enhance their experience.nn2. Issue Resolution: Address and resolve client inquiries and concerns promptly to ensure a high level of satisfaction.nn3. Feedback Gathering: Collect client feedback and insights to identify areas for improvement and to help shape future services.nn4. Reporting: Prepare regular reports on client interactions and satisfaction metrics to inform management and support strategic decision-making.nnRequired Skills and Expectations:nnCandidates should possess a graduate degree and demonstrated experience in client relations. Strong communication skills are essential, with the ability to convey information clearly and effectively. The role requires excellent problem-solving skills, a proactive attitude, and a commitment to delivering high-quality service. Additionally, candidates should be comfortable working in an office environment and managing multiple client accounts simultaneously. A passion for building relationships and a female candidate preference aligns with our organization's values.

K9HR SOLUTIONS, Riya Khushalani (HR Manager - Mo. No. 91062 25460 Email ID: hr05@k9hr.com) is looking for an Insurance Executive to handle customer inquiries, explain insurance products, generate leads, coordinate with clients, and support the complete insurance sales process. The candidate should have good communication and convincing skills with a customer-focused approach.Key Responsibilities:Generate and follow up on insurance leads.Explain insurance plans, policies, benefits, and terms to customers.Handle customer queries and provide suitable insurance solutions.Coordinate with clients for documentation and policy processing.Maintain regular follow-ups with prospective and existing customers.Achieve assigned sales and business targets.Maintain customer records and sales reports.

Join our dedicated team as Airport Ground Staff at our Haridwar location. This full-time position is suitable for candidates with 0 to 5 years of experience who have completed their 12th grade.nnKey Responsibilities:nn1. Passenger Assistance: Help passengers with check-in processes, providing guidance and support to ensure a smooth travel experience.n n2. Baggage Handling: Manage the loading and unloading of luggage, ensuring it is securely placed and promptly delivered to the correct location.nn3. Safety Checks: Conduct safety inspections of the terminal and boarding areas to ensure compliance with all airport regulations.nn4. Customer Service: Address inquiries, resolve complaints, and provide information about flights and airport services to travelers.nn5. Coordination with Airlines: Work alongside airline staff to facilitate efficient boarding and disembarking procedures for passengers.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills to interact effectively with passengers and team members. Attention to detail is crucial for managing baggage and conducting safety checks. A friendly and approachable demeanor is essential for providing excellent customer service. The ability to work in a fast-paced environment is important, as you will interact with many travelers daily. A commitment to teamwork and reliability will ensure seamless operations at the airport.

Position Overview: company is seeking a highly motivated and results-oriented Executive/Assistant Manager - Business Development to drive the expansion of our technology solutions within large private and government institutions. The ideal candidate will be responsible for identifying new business opportunities, cultivating strategic partnerships, and delivering customized solutions to meet the evolving needs of our clients.Experience : 1-5YearsQualifications: B-Tech/ BE in Civil, Mechanical, Electrical or Electronics engineering with MBA from a reputed InstituteProven track record of success in business development, sales, or account management roles within the technology industry.Demonstrated experience selling complex technology solutions to large enterprises and government agencies.Strong understanding of industry trends, market dynamics, and customer needs within the technology sector.Excellent communication, negotiation, and presentation skills.Ability to work independently and collaboratively in a fast-paced, dynamic environment.Strategic thinker with a results-driven mindset and a passion for driving business growth.Proficiency in CRM software and other sales productivity tools.Willingness to travel as needed to meet with clients and attend business meetings.Salary: Commensurate with candidate profileJob Location: Delhi NCRKey Responsibilities: Identify and develop new business opportunities within large private and government institutions. Build and maintain strong relationships with key decision-makers and stakeholders at prospective client organizations. Collaborate with internal teams to understand client requirements and develop tailored technology solutions. Conduct market research to identify industry trends, competitive landscapes, and potential growth opportunities. Develop and execute strategic business development plans to achieve revenue targets and market expansion goals. Lead the end-to-end sales process, from initial prospecting to contract negotiation and closure. Prepare and deliver compelling presentations, proposals, and demonstrations to showcase our technology solutions. Track and report on sales performance metrics, pipeline activity, and market trends to senior management. Stay abreast of emerging technologies and industry developments to maintain a competitive edge in the market. Represent the company at industry events, conferences, and networking opportunities to enhance brand visibility and generate leads.

Business Development Executive (Travel Industry)We are looking for an experienced Business Development Executive to drive sales and business growth in the travel industry. The candidate will be responsible for generating leads, acquiring new clients, handling travel enquiries, promoting tour packages, and maintaining strong client relationships.Key Responsibilities:Generate and convert leads into business.Handle client enquiries and understand travel requirements.Promote domestic/international travel packages.Build and maintain client relationships.Follow up with prospects and achieve sales targets.Identify new business opportunities and support revenue growth.

Branch Manager Job Description :- Branch Manager should have deep and strong knowledge of sensor, Temperature controller, thyristors, safety,etc Hands on experience of CRM portal Good knowledge of industry segment Automation, packaging, pharma, HVAC, printing, automobile. Dealer Management/ Experience of managing channels. Having the good knowledge OEMs and end user. Develop strong business relationships with key customers. Together with the branch management team develop strategies to ensure business growth through effective account management and direct customer and market communications. Co-ordinate with other Managers to ensure efficient sharing of resources between branches including National account sales, training and technical support, and project resources. Drive Schneider initiatives by collaborating across business units with clear results. Team handling experience of minimum 5 nos of members Administration Support at branch Achieve target of individual and regionalQualification: B. Tech (Electrical, Electronics Or Instrumentation) Post graduation (Not Compulsory)Experience : Minimum 07-10 Years experience also considered Team handling experience is mandatorySkills : Excellent strategic leadership skills Strong presentation and written and communication skills Advanced understanding of Industrial Automation Excellent customer relationship skills Capability to think beyond the branch activities to continue growth Strong sales, technical and management skills Proficient in Microsoft Office programs including but not limited to, Word, Access and Excel.

Customer Service ManagerExperience: 5-8 YearsLocation: BangaloreHiring Company: Talent Zone ConsultantBrief JD:We are hiring a Customer Service Manager to lead customer support operations, improve service quality, and ensure high customer satisfaction. The role involves managing teams, monitoring service KPIs, handling escalations, and driving process improvements.Key Responsibilities:Manage day-to-day customer service operations and teams.Monitor CSAT, TAT, SLA and other service KPIs.Handle escalated customer issues and ensure timely resolution.Identify process gaps and implement service improvements.Prepare MIS and performance reports.Coordinate with internal teams to resolve customer concerns.Relevant Skillset:Customer Service, Customer Support, Customer Experience, CSAT, SLA, TAT, Escalation Management, Team Management, CRM, MIS, Service Operations, Process Improvement, Quality Management, Voice Process, E-commerce, BFSI

Revenue Operations Manager - BangaloreExperience: 6-10 YearsLocation: BangaloreAbout the Role:Talent Zone Consultant is hiring an experienced Revenue Operations Manager to drive revenue efficiency by connecting Sales, Marketing, Customer Success and Finance through data, processes and technology. The role will focus on CRM optimisation, pipeline visibility, forecasting and revenue performance.Key Responsibilities:Own Revenue Operations strategy, processes and reporting.Manage and optimise Salesforce/CRM workflows, dashboards and data quality.Analyse sales pipeline, conversion, bookings and revenue metrics.Drive accurate sales forecasting and performance tracking.Identify pipeline gaps and opportunities for revenue improvement.Partner with Sales, Marketing and Customer Success teams.Develop KPI dashboards, reports and revenue analytics.Improve lead-to-revenue processes, automation and operational efficiency.Key Skills:Revenue Operations, RevOps, Salesforce, CRM, Sales Analytics, Sales Forecasting, Pipeline Management, Revenue Analytics, CRM Automation, GTM Operations, Funnel Analytics, Business Intelligence

We are looking for a female CRM Executive to join our team in Rajouri Garden, Delhi. This is an excellent opportunity for recent graduates or individuals with a year of experience in customer relationship management.nnAs a CRM Executive, you will be responsible for maintaining and enhancing customer relationships. Your key responsibilities will include managing customer interactions, ensuring customer satisfaction, and addressing inquiries promptly to foster a positive customer experience. You will assist in collecting customer feedback and data to help improve services and products. Additionally, you will support the CRM team in tracking and analyzing customer trends to implement effective strategies.nnTo be successful in this role, you should possess strong communication skills, both verbal and written, to interact effectively with customers. Having a customer-focused mindset is essential, as you will be the first point of contact for many. Attention to detail is important in your daily tasks to ensure accurate data entry and customer records. You should also have basic proficiency in using CRM software or strong willingness to learn. A collaborative attitude will help you work well within a team and contribute positively to the company culture.nnIf you are an enthusiastic and motivated individual looking to start your career in customer relationship management, we would love to hear from you.

As an Airport Representative, you will play a crucial role in ensuring smooth operations at the airport. This position is ideal for individuals who are enthusiastic and eager to provide exceptional customer service.nnKey responsibilities include:nn1. Customer Assistance: Greet and assist passengers upon their arrival or departure, providing them with information and guidance as needed.n n2. Check-In Support: Help passengers with the check-in process, ensuring they have the correct documentation and assisting with baggage handling.nn3. Flight Information: Keep passengers informed about flight schedules, gate changes, and other important updates to enhance their airport experience.nn4. Problem Solving: Address any passenger inquiries or issues promptly and effectively, ensuring high levels of customer satisfaction.nnTo excel in this role, candidates must have strong communication skills and a friendly attitude, as they will interact with diverse individuals from various backgrounds. Attention to detail is crucial for managing passenger information accurately and providing correct updates. A proactive approach and the ability to handle stressful situations will be valued in this fast-paced environment. Previous experience in customer service is an advantage but not required, making this position suitable for both newcomers and those with up to five years of experience. A minimum education level of 12th grade is necessary for applicants. Expect a full-time work commitment at the office location in Haldwani.

We are looking for dedicated Airport Ground Staff to join our team in Shimla. This full-time role is ideal for individuals with a passion for the aviation industry, offering opportunities for both beginners and those with some experience.nnKey Responsibilities: n- Passenger Assistance: Help passengers with check-in, boarding, and baggage services to ensure a smooth travel experience. n- Safety Protocols: Ensure all safety guidelines and procedures are followed to maintain a secure environment for both staff and travelers. n- Customer Service: Address inquiries and provide information to passengers, ensuring high levels of customer satisfaction. n- Collaboration: Work closely with other airport staff, including security and airline personnel, to facilitate efficient operations.nnRequired Skills and Expectations: nCandidates should have completed their 12th grade and possess strong communication skills, as clear interaction with passengers is essential. A friendly and approachable demeanor is important to create a welcoming atmosphere. Attention to detail is necessary for tasks related to safety checks and passenger information. While experience is not mandatory, a willingness to learn and adapt in a fast-paced environment is highly valued. Applicants should be open to working flexible hours, including weekends and holidays, to meet the challenging demands of airport operations. The role requires the ability to remain calm under pressure and to provide exceptional service during busy times.

We are looking for an enthusiastic Airport Passenger Service Associate based in Kota, India. This full-time position is ideal for individuals who are eager to embark on a rewarding career in the aviation industry, whether you have no experience or up to five years.nnKey responsibilities include assisting passengers with check-in and boarding processes. You will ensure that all passengers receive prompt and courteous service, guiding them to their gates and answering their inquiries. You will also manage luggage handling and provide information about flight status, ensuring a smooth travel experience. nnAdditionally, you will be responsible for maintaining a clean and organized work area while adhering to safety and security protocols. Teamwork is essential, and you will collaborate with colleagues and airport staff to ensure efficient operations. nnTo be successful in this role, a minimum education requirement is completing the 12th grade. Candidates should have good communication skills and a friendly demeanor to engage effectively with passengers. Being detail-oriented and organized is also important for managing passenger needs and operational tasks efficiently. Candidates should be adaptable and ready to work in a fast-paced environment while demonstrating a commitment to customer satisfaction and safety. A positive attitude and willingness to learn are key qualities that will help you thrive in this position.

6- days workingOffice Timming id 10:00-7:00CRMCRM ToolsGood communication skillsMS OfficeCoordination skillsFollow upsKey skills:Order & Lifecycle Management:Customer Retention & Engagement:Database Management:Conflict Resolution

Position Title: Sales HeadIndustry: Fashion & TextileDepartment: Sales & Business DevelopmentReporting To: Director / CEOJob Summary:The Sales Head will be responsible for leading and managing the overall sales strategy,driving revenue growth, expanding market presence, and building strong relationships withclients in the fashion and textile industry. The role requires a dynamic leader with deepindustry knowledge, strong networking skills, and a proven track record in sales leadership.Key Responsibilities:1. Sales Strategy & Planning:- Develop and implement effective sales strategies to achieve business targets.- Identify new market opportunities and expand the companys customer base.- Set sales targets and monitor performance against goals.2. Team Management:- Lead, mentor, and manage the sales team to achieve high performance.- Conduct regular training and development programs.- Monitor team productivity and provide performance feedback.3. Business Development:- Build and maintain strong relationships with key clients, distributors, and retailers.- Identify new business opportunities in domestic and international markets.- Negotiate contracts and close high-value deals.4. Market Analysis:- Analyze market trends, customer needs, and competitor activities.- Provide insights and recommendations to improve product positioning.5. Revenue & Profitability:- Drive revenue growth and ensure profitability of sales operations.- Monitor pricing strategies and margins.6. Coordination:- Work closely with production, design, and supply chain teams to ensure timely delivery.- Align sales strategies with marketing initiatives.7. Reporting:- Prepare sales reports, forecasts, and performance analysis.- Present updates to senior management.Key Requirements:- Bachelors degree in Business Administration, Marketing, or related field (MBA preferred).- 8-15 years of experience in sales, with at least 3-5 years in a leadership role in thefashion/textile industry.- Strong understanding of fabrics, garments, and market trends.- Excellent communication, negotiation, and leadership skills.- Ability to travel as required.Key Skills:- Strategic Thinking- Leadership & Team Management- Client Relationship Management- Negotiation Skills- Market Analysis- Result-Oriented ApproachLocation:- As per company requirement

K9HR SOLUTIONS, Jahanvee Patel, HR Manager (+91 93134 24062 hr01@k9hr.com) is looking for a dedicated Back Office Assistant in Rajkot, India, who will support our team with various administrative tasks. This full-time role requires a graduate with 1 to 3 years of experience in a similar position.Key Responsibilities:1. Data Entry: Accurately input and update information in our databases to ensure all records are current and organized. This is essential for maintaining reliable information for the organization.2. Documentation Support: Assist in preparing, filing, and maintaining physical and digital documents. Proper documentation helps the team access important information quickly and efficiently.3. Communication: Handle incoming calls and emails, directing them to the appropriate personnel. Clear and effective communication enhances teamwork and customer satisfaction.4. Inventory Management: Monitor office supplies and place orders as necessary to keep operations running smoothly. Keeping an eye on inventory prevents delays in work processes.5. Reporting: Compile and prepare reports based on data as requested by management. This task is crucial for informed decision-making.Required Skills and Expectations:Candidates must possess strong organizational skills and attention to detail to handle multiple tasks accurately. Proficiency in Microsoft Office Suite, particularly Excel, is essential. The ideal candidate should also demonstrate good communication abilities, both written and verbal, along with a willingness to learn and adapt in a fast-paced environment. Teamwork and a proactive approach are important traits for succeeding in this role.

Handle And Manage Existing International Customers And Authorised Distributors.Nurturing Existing Client Relationships, Identifying Upsell Opportunities, And Ensuring Satisfaction.Review Customer Rfqs And Evaluate Technical And Commercial Feasibility.Coordinate With Hods And Internal Technical Teams To Finalise Solutions And Specifications.Prepare And Submit Detailed Techno-Commercial Quotations And Proposals.Process Customer Purchase Orders In Erp Systems To Generate Sales Orders.Track Orders And Ensure Smooth Coordination With Production, Planning, And Logistics Teams.Forecast Customer Demand And Align Order Projections With Internal Business And Production Plans.Customer Payment Follow-Up.Submission Of MIS To Management On A Timely Basis In The Agreed Format.

Job Overview:Weare looking for a proactive and motivated Business Development Executive to drive our outreachefforts and accelerate our growth. This role is perfect for individuals with 0-1years of experience insales or marketing, who are eager to make an impact at a dynamic and fast-growing content writingagency

Job Function:Sales DepartmentWhat will you do?- Actively engage in direct outreach to prospects, initiating conversations and identifyingtheir needs and challenges.- Build and nurture strong, lasting relationships with clients through personalizedcommunication and consistent follow-up.- Foster enduring relationships with clients through personalised communication andconsistent follow-up, leveraging insights gained from cold calls.- Customize solutions to address the unique needs and objectives of prospective clients,showcasing a comprehensive understanding of their challenges.- Strategically schedule and coordinate outreach efforts, arranging discussions andappointments between potential clients and account managers.- Work closely with the sales and account management teams to ensure a unified approachto client engagement and project execution.- Efficiently schedule and manage outreach efforts, coordinating meetings and discussionsbetween potential clients and the relevant account managers.- Maintain detailed records of all outbound lead interactions, including cold calls,follow-ups, and meetings, on a daily, weekly, and monthly basis.- Provide regular reports to management on sales activities, lead conversion rates, andmeeting outcomes.- Stay updated on industry trends and competitor activities, using these insights to refineoutreach strategies and improve results.- Continuously work towards exceeding sales targets by generating qualified leads throughproactive outreach.