CRM Jobs

1. Conduct market research to identify selling possibilities and evaluate customer needs.2. Actively seek out new sales opportunities through physical cold calling, networking, and social media.3. Set up meetings with potential clients and listen to their needs.4. Prepare and deliver appropriate presentations on products and services.5. Participate on behalf of the company in exhibitions or conferences.6. Negotiate and conclude the orders.7. Collaborate with team members to achieve better results.8. Gather feedback from customers or prospects and share with internal teams.9. Willingness to travel extensively.10. Servicing its current accounts.11. Any other tasks as suggested by the Management Team.

As a Sales Manager, you will lead the sales operations located in Kushalnagar, Kodagu. This role involves structuring profitable sales deals while ensuring a high level of customer satisfaction. You will be responsible for exceeding sales quotas and driving the team towards achieving ambitious targets.Key responsibilities include:- Structuring Deals: You will creatively construct sales deals that maximize profitability while keeping customer needs in focus.- Exceeding Quotas: Your proven ability to meet and surpass sales targets will be essential in driving the company's growth.- Communication: Strong verbal and written communication skills are required for effective interaction with customers, staff, and stakeholders.Required skills and expectations include:- You should have a track record of inspiring, motivating, and mentoring sales staff, fostering a positive and productive team environment.- A diploma is mandatory for this position.- You should possess a strong understanding of sales dynamics and customer relationship management.- Experience of 7 years or more in a relevant field is expected.This full-time position requires you to work from the office in Kushalnagar. The work environment may involve some fieldwork and travel as necessary. A valid driver's license and appropriate documents will be essential for this role. Embrace this opportunity if you have the passion and skills to lead a dynamic sales team.

Role Overview:Imperial Holiday Homes Ltd. is seeking a high-performing, results-driven Sales Manager to oversee high-value transactions and client acquisitions within the luxury real estate segment. Based at our East of Kailash office, you will be responsible for end-to-end deal conversions, premium client engagement, strategic marketing initiatives, and meticulous lead pipeline management.Key Responsibilities Deal Sourcing & Closing: Proactively source High-Net-Worth Individual (HNI/UHNI) leads, pitch luxury property portfolios, negotiate contracts, and successfully close high-ticket real estate transactions. Site Visits & Client Consultations: Schedule and lead personalized, high-touch property site visits for prospective buyers, providing comprehensive domain expertise and tailored consultation. Lead Management & CRM Integrity: Ensure systematic tracking, timely follow-ups, and meticulous updates of all incoming and self-generated leads within the CRM database. Marketing Initiatives: Collaborate with the marketing team to execute localized and targeted campaigns, participate in luxury lifestyle events, and generate high-converting referral networks. Market Intelligence: Monitor luxury real estate trends, competitor offerings, and pricing dynamics to position properties effectively in the market.Key Requirements & Qualifications: Experience: 3 to 6 years of proven sales track record, specifically within luxury real estate, high-end hospitality, or premium wealth management products. Location: Must be based in or comfortably willing to commute to East of Kailash, New Delhi, with flexibility for off-site client meetings and property visits. Interpersonal Skills: Superior negotiation, presentation, and interpersonal communication skills; adept at interfacing with HNIs and key decision-makers. Tech Proficiency: Proficiency with CRM platforms (e.g., Salesforce, LeadSquared, or HubSpot) and structured lead-tracking workflows. Education: Preferred Bachelor's degree in Business, Marketing, Real Estate Management, or a related field (MBA preferred).

We are looking for an energetic and reliable Pickup & Delivery Executive to join our team in Mumbai. In this role, you will travel all across Mumbai. You will manage the collection and delivery of packages and documents across the city using Mumbai's local trains, metro lines, and BEST buses. We fully cover your travel expenses and provide daily lunch allowances.Key Responsibilities Commute & Deliver: Travel across Mumbai via local trains (Central, Western, and Harbour lines), Metro, and BEST buses to pick up and deliver lightweight parcels or documents.Route Planning: Plan the fastest travel routes utilizing Mumbai's public transit network to ensure on-time service.Package Safety: Handle items carefully during transit, especially during peak commute hours, to prevent any damage.Proof of Delivery: Obtain customer signatures or digital proof of delivery using a smartphone application.Payment Handling: Securely collect cash-on-delivery (COD) or verify digital payments when required.Benefits & CompensationTravel Allowance: 100% reimbursement for all public transport expenses (Train passes, Metro cards, and Bus fares).Daily Lunch provided: Free daily lunch or a standard lunch allowance is included.Mobile Allowance: Monthly reimbursement for mobile data and call expenses.Requirements & QualificationsEducation: Minimum 10th or 12th standard pass.Transit Familiarity: Excellent knowledge of Mumbai's local train routes, switching stations (e.g., Dadar, Kurla), and major metro lines.Tech Savvy: Must own a working Android smartphone and be comfortable using maps and delivery apps.Physical Fitness: Ability to walk short distances from transit stations to final delivery locations.Communication: Ability to read basic English addresses and speak politely with customers in Hindi or Marathi.

Visit customers and generate new leads.Achieve sales targets.Promote products/services.Build and maintain customer relationships.Handle customer queries and follow-ups.Track competitors and market trends.Collect orders and follow up on payments.Submit daily/weekly sales reports.

The Sales & Application Engineer will be a key member of the team, responsible for driving sales and providing technical support to clients. This role requires a blend of engineering knowledge and strong sales skills, suitable for individuals looking to make an impact in a dynamic environment.Key Responsibilities:- Client Engagement: Interact with clients to understand their technical needs and provide effective solutions based on the companys products.- Sales Strategy: Develop and implement sales strategies to meet targets and expand market presence, utilizing both technical and customer insights.- Product Demonstrations: Conduct product demonstrations and presentations to showcase the benefits and features, ensuring clients grasp the product value thoroughly.- Technical Support: Provide ongoing technical assistance to clients, addressing any concerns and ensuring satisfaction with solutions provided.- Market Research: Stay updated on industry trends and competitor products, helping shape the sales approach and product offerings.Required Skills and Expectations:Candidates should hold a Bachelor's degree in Engineering (B.E) and have 2 to 8 years of relevant experience in sales or application engineering. Strong communication and interpersonal skills are essential for interacting with clients effectively. The ideal candidate must be technically proficient, with a good understanding of engineering concepts pertinent to the products. Being results-driven and motivated to meet sales goals is critical, along with the ability to work independently from a home environment.

Key ResponsibilitiesDevelop and maintain strong relationships with existing and potential clients.Understand customer requirements and provide suitable products or service solutions.Act as the primary point of contact for customer inquiries and concerns.Identify opportunities for upselling and cross-selling products/services.Regularly engage with clients through calls, meetings, and follow-ups.Resolve customer issues promptly and ensure a high level of client satisfaction.Achieve assigned sales and relationship management targets.Monitor customer accounts and maintain accurate records in CRM systems.Coordinate with internal teams to ensure seamless customer service delivery.Gather customer feedback and provide insights to management.

Revenue Generating and Account Management Role1. Building New Corporate Accounts- Reaching out to Corporate through various channels and pitching BookEventz Services based on their Event related requirements2. On-boarding new Corporate Accounts and getting registered as preferred vendors their Event related requirements3. Generating Event enquiries from the Corporate Accounts and working in coordination with the Supply team to help them book Venues and other services for their Events4. Upselling/Cross-Selling our Event related services based on Corporate Requirement5. Maintaining relationship with the existing Corporate and get repeat business from them RequirementsWe are looking for a young and energetic person who: Has excellent communication and negotiation skills. Is target oriented with sharp business acumen. Ability to take up ownership. Should have a go-getter attitude. Willingness to travel within the city. Ability to multi-task, manage deadlines, and handle pressure in a fast-paced environment. Prior corporate sales experience in hospitality

We are looking for a Back Office Assistant to support our team in Bavla, Ahmedabad. This is a part-time role suitable for fresh graduates who have completed their 12th grade. As a Back Office Assistant, your key responsibilities will include maintaining accurate records, assisting with data entry, and managing files. You will help ensure the smooth operation of daily tasks and support other team members as required. This role is crucial for keeping our office organized and efficient.To be successful in this role, you should have strong attention to detail and excellent organizational skills. Good communication skills are essential, as you will be part of a team and may need to interact with other staff members. You should be comfortable using basic computer software and able to learn new tools quickly. We expect you to be dependable, punctual, and able to complete assigned tasks with minimal supervision. A willingness to learn and grow within the position will be highly regarded. This role is a great opportunity for those starting their careers and looking to gain valuable work experience in an office environment. Please note that only male candidates will be considered for this position.

About the RoleStar Knowledge is looking for enthusiastic and detail-oriented freshers to join our Marketing Support team. The ideal candidate will assist in lead generation, email marketing, LinkedIn outreach, and creative content development for marketing campaigns. This is an excellent opportunity for individuals looking to build a career in Email Marketing and business development.Key Responsibilities1. Lead Generation & OutreachIdentify and research potential leads using online tools, directories, and platforms.Execute outbound email marketing campaigns to nurture and engage prospects.Support LinkedIn marketing activities, including outreach, messaging, and profile optimization.2. Campaign Content CreationCreate visually appealing posts, banners, and creatives for email and LinkedIn campaigns using tools like Canva (or similar).Assist in developing marketing content such as emails, posts, and promotional materials.3. Marketing Operations SupportUpdate and maintain lead databases and track campaign performance.Collaborate with the sales and marketing teams to align strategies.Monitor engagement metrics and share campaign insights.4. Documentation & Process SupportPrepare reports, maintain documentation, and follow internal processes.Ensure accuracy and quality in all deliverables.Required SkillsStrong communication skills (written and verbal).Basic understanding of email marketing and LinkedIn outreach is an advantage.Ability to use Canva or similar design tools for creating marketing creatives.Good research skills and attention to detail.Eagerness to learn digital marketing tools and platforms (training will be provided).EligibilityAny graduate (MBA, BBA, BCom, BA, BCA, BE, or related fields).Fresher or up to 1 year of experience in marketing support / lead generation.Passion for Email marketing and creative content development.

JOB DESCRIPTIONSenior Sales Executive - Divytva Jewels LLPJob Location: Rajkot, GujaratJob Type: Full-Time On-SiteGender: Male/Female BothExperience: 1-3 YearsSalary: 20,000 - 25,000 per monthJoining: ImmediateWeekly Off: 1 Rotating Weekly OffJob SummaryWe are looking for a confident and customer-focused Senior Sales Executive to join our team at Divytva Jewels LLP. The candidate will be responsible for handling customers, understanding their requirements, presenting suitable jewellery products, generating sales, and maintaining strong customer relationships.Key ResponsibilitiesWelcome and professionally assist customers visiting the showroom.Understand customer requirements, preferences and budget.Explain jewellery designs, quality, pricing, making charges and other relevant product details.Demonstrate strong knowledge of gold, diamond and other jewellery products.Achieve individual sales targets and contribute to showroom sales.Handle customer queries and provide appropriate product solutions.Perform effective upselling and cross-selling.Follow up with prospective and existing customers.Maintain good customer relationships and encourage repeat visits.Coordinate with the billing and showroom team for smooth order processing.Maintain proper presentation and cleanliness of the assigned sales area.Ensure jewellery is handled carefully and according to showroom SOPs.Maintain professional grooming, behaviour and communication at all times.Record customer details and follow-up information as required.Handle customer complaints professionally and escalate issues when required.Support the team in achieving overall showroom targets.Required SkillsGood communication and customer-handling skills.Strong sales and convincing ability.Good knowledge of jewellery products.Target-oriented and result-focused approach.Positive attitude and professional behaviour.Good negotiation and relationship-building skills.Ability to work effectively in a team.Good Hindi and Gujarati communication; basic English preferred.Presentable personality suitable for a premium jewellery showroom.Eligibility1-3 years of relevant sales experience.Jewellery showroom experience will be preferred.Candidates from retail/luxury retail sales may also be considered.Must be willing to work full-time from the Rajkot showroom.Immediate joiners preferred.Performance Expectations / KPIsMonthly sales achievement.Customer conversion.Average bill value and upselling.Customer follow-up and repeat business.Customer service and feedback.Product knowledge.Attendance, punctuality and discipline.Compliance with showroom SOPs.Compensation & Work BenefitsSalary: 20,000-25,000 per month, based on experience and suitability.Sales incentives may be provided as per company policy.1 rotating weekly off.Opportunity to work in a professional jewellery showroom environment.ReportingReports To: Floor Manager / Branch ManagerIdeal CandidateA confident, well-groomed and target-oriented sales professional who can independently handle customers, understand their jewellery requirements, build trust, and convert enquiries into successful sales.Interested candidates who can join immediately are encouraged to apply.

Production Management: Supervise assembly lines, coordinate with suppliers, optimize workflows, and ensure compliance with safety and quality standards (e.g., ISO certifications). Monitor inventory, reduce waste, and implement lean manufacturing techniques to meet production targets.Sales and Marketing: Develop sales strategies, analyze market trends, forecast demand, and manage dealership networks or direct sales teams. Negotiate with distributors, track sales performance, and handle customer relations to boost revenue.Team Leadership: Hire, train, and lead cross-functional teams (e.g., engineers, salespeople, technicians). Resolve operational issues, conduct performance reviews, and foster collaboration between production and sales departments.Financial Oversight: Budget for production costs, sales expenses, and profitability. Analyze KPIs like production yield, sales volume, and ROI to make data-driven decisions.Compliance and Innovation: Ensure adherence to regulations (e.g., emissions standards, labor laws). Stay updated on industry trends like electric vehicles or autonomous tech, and drive process improvements.Required Skills and CompetenciesTechnical Skills: Knowledge of automotive engineering, supply chain management, and tools like ERP systems (e.g., SAP) or CRM software.Soft Skills: Strong leadership, communication, negotiation, and problem-solving abilities. Analytical mindset for data interpretation and strategic planning.Industry Knowledge: Familiarity with automotive trends, such as sustainability, digital transformation, and global markets.Certifications: Often beneficial, like PMP (Project Management Professional) or Six Sigma for process improvement.Education and ExperienceEducation: Bachelor's degree in Business Administration, Engineering, Automotive Technology, or a related field. Advanced degrees (e.g., MBA) are common for senior roles.Experience: 10-20+ years in automotive production or sales, often starting in roles like production supervisor or sales representative. Experience in multinational companies is advantageous due to global supply chains.

We are looking for a dedicated Relationship Manager to join our team in Gaya, India. This position is suitable for female candidates with 1 to 5 years of experience. The successful candidate will play a key role in building and maintaining strong client relationships.The main responsibilities include:- Client Engagement: Act as the primary point of contact for clients, ensuring their needs are met and fostering a positive relationship.- Account Management: Monitor client accounts and provide support to enhance customer satisfaction and retention.- Product Knowledge: Stay informed about our products and services, offering clients the best solutions for their requirements.- Feedback Collection: Gather client feedback to understand their needs and improve services, ensuring we meet or exceed expectations.To succeed in this role, candidates should possess strong communication and interpersonal skills, allowing them to establish rapport with various clients. Problem-solving abilities are essential to address client concerns effectively and efficiently. Candidates should also demonstrate good organizational skills, as managing multiple client accounts requires careful attention and tracking. A keen interest in building lasting relationships and the ability to work neatly in a team-oriented environment are essential.A bachelor's degree is required, and candidates should have a proactive approach to work, displaying confidence and professionalism in all interactions. Your ability to connect with clients and understand their needs will be crucial in driving our success.

As an Airport Passenger Service Associate in Kolkata, you will play a vital role in ensuring a smooth and pleasant experience for passengers traveling through the airport. Your primary responsibilities will include:- Greeting Passengers: Welcoming travelers as they arrive and assisting them with any questions or concerns they may have, creating a positive first impression.- Check-in Assistance: Helping passengers check in by guiding them through the process and ensuring they have the necessary documents ready for verification.- Handling Baggage: Assisting passengers with their luggage, including tagging and directing them to the appropriate baggage claim areas.- Providing Information: Offering up-to-date information regarding flight schedules, boarding gates, and airport services to ensure passengers are well-informed.- Resolving Issues: Addressing any concerns or problems that arise during the travel experience, such as ticketing errors or flight delays, while maintaining a calm and professional demeanor.To succeed in this role, you should have excellent communication skills to interact effectively with passengers and team members. A friendly and approachable attitude is essential, as well as the ability to work under pressure in a fast-paced environment. Basic computer skills are necessary for managing check-in systems. Additionally, you should be punctual and reliable, as flights operate on strict schedules, and your presence is important for maintaining operational smoothness. Previous experience in customer service is a plus, but not mandatory.

Job Title: Process Associate / Marketing Support (Fresher/1 Year Exp)Location: Mysore, KarnatakaCompany: Star KnowledgeAbout the RoleStar Knowledge is looking for enthusiastic and detail-oriented freshers to join our Marketing Support team. The ideal candidate will assist in lead generation, email marketing, LinkedIn outreach, and creative content development for marketing campaigns. This is an excellent opportunity for individuals looking to build a career in Email Marketing and business development.Key ResponsibilitiesLead Generation & OutreachIdentify and research potential leads using online tools, directories, and platforms.Execute outbound email marketing campaigns to nurture and engage prospects.Support LinkedIn marketing activities, including outreach, messaging, and profile optimization.Campaign Content CreationCreate visually appealing posts, banners, and creatives for email and LinkedIn campaigns using tools like Canva (or similar).Assist in developing marketing content such as emails, posts, and promotional materials.Marketing Operations SupportUpdate and maintain lead databases and track campaign performance.Collaborate with the sales and marketing teams to align strategies.Monitor engagement metrics and share campaign insights.Documentation & Process SupportPrepare reports, maintain documentation, and follow internal processes.Ensure accuracy and quality in all deliverables.Required SkillsStrong communication skills (written and verbal).Basic understanding of email marketing and LinkedIn outreach is an advantage.Ability to use Canva or similar design tools for creating marketing creatives.Good research skills and attention to detail.Eagerness to learn digital marketing tools and platforms (training will be provided).EligibilityAny graduate (MBA, BBA, BCom, BA, BCA, BE, or related fields).Fresher or up to 1 year of experience in marketing support / lead generation.Passion for Email marketing and creative content development.;

SME Relationship Manager Company: Talent Zone ConsultantJob Title: Senior SME Relationship Manager / SME Lending Relationship ManagerExperience: 8-10 YearsLocation: Bangalore / Mysore / ChennaiEmployment Type: Full-timeJob SummaryTalent Zone Consultant is looking for an experienced SME Relationship Manager with 8-10 years of experience in SME lending, business banking, NBFC, FinTech or financial services.The ideal candidate will be responsible for SME customer acquisition, credit assessment, loan sourcing, portfolio management and revenue growth. The role requires strong knowledge of working capital, business loans, term loans and secured/unsecured SME lending, along with the ability to build long-term relationships with SME clients.Current SME banking roles in Bangalore emphasize acquiring, growing and retaining profitable SME portfolios, structuring appropriate credit facilities and managing portfolio returns.Key ResponsibilitiesAcquire new SME/MSME customers through direct sourcing, referrals, channels and market outreach.Develop and maintain strong relationships with SME business owners, promoters and key decision-makers.Manage the complete lending lifecycle from lead generation to sanction and disbursement.Understand customer business models, financial requirements and working-capital needs.Conduct preliminary credit assessment and financial analysis of SME borrowers.Analyse financial statements, cash flows, banking transactions and repayment capacity.Prepare and coordinate credit proposals and loan documentation with Credit and Risk teams.Handle Working Capital Loans, Term Loans, Business Loans, LAP and other SME lending products.Coordinate with Credit, Operations, Legal, Risk and Collections teams for timely processing and disbursement.Manage and grow an existing SME lending portfolio while maintaining portfolio quality.Track customer repayment behaviour, exposure, delinquency and credit risk.Identify cross-sell and up-sell opportunities across lending, payments, cash management and other financial products.Achieve monthly/quarterly acquisition, disbursement, revenue and portfolio growth targets.Build relationships with DSAs, channel partners, brokers and referral networks.Monitor market trends, competitor offerings and emerging SME financing opportunities.Ensure compliance with internal policies, KYC requirements, credit guidelines and applicable regulations.Required SkillsCore Skills:SME Lending, MSME Lending, Business Banking, Credit Assessment, Credit Analysis, Loan Processing, Loan Origination, Customer Acquisition, Portfolio Management, Relationship Management, Business Development, Financial Analysis, Financial Statement Analysis, Working Capital Loans, Term Loans, Business Loans, LAP, Secured Lending, Unsecured Lending, Credit Appraisal, Credit Underwriting, Risk Assessment, Portfolio Growth, Revenue Growth, Cross Selling, Upselling, Channel Management, DSA ManagementAnalytical / Technology Skills:Financial Modelling, Credit Risk Analysis, Banking Analysis, Cash Flow Analysis, MS Excel, CRM, MIS Reporting, Portfolio Analytics, Business AnalyticsSoft Skills:Client Relationship Management, Stakeholder Management, Negotiation Skills, Communication Skills, Presentation Skills, Business Acumen, Market Development, Problem Solving, Target OrientationCandidate Profile8-10 years of experience in SME/MSME lending, business banking, NBFC, FinTech or financial services.Strong track record in SME customer acquisition and portfolio management.Hands-on experience in credit assessment and loan processing.Good understanding of financial statements, cash flow and borrower creditworthiness.Experience handling working capital and term lending products is preferred.Candidates with experience managing high-value SME portfolios will be preferred.Strong ability to acquire new customers while retaining and expanding existing relationships.Experience working with Credit, Risk, Operations and Collections teams.MBA/PGDM in Finance/Marketing or equivalent qualification preferred.

Key ResponsibilitiesManage customer interactions through calls, emails, WhatsApp, and other communication channels.Maintain and update customer records in the CRM system.Conduct regular follow-ups with prospective and existing customers.Handle customer queries, complaints, and service requests efficiently.Coordinate with sales, marketing, and operations teams for customer support and issue resolution.Monitor customer feedback and identify opportunities to improve customer satisfaction.Generate customer engagement and retention initiatives.Prepare daily, weekly, and monthly CRM reports.Ensure accurate documentation of customer communications and transactions.Support lead management and conversion activities.

We are seeking a Customer Care Executive to join our dynamic team in Nashik. This is a full-time position ideal for individuals with little to no experience who are eager to start their careers in customer service. You will be responsible for enhancing customer satisfaction by providing exceptional service.Key Responsibilities:- Respond to Customer Inquiries: Handle incoming calls and messages from customers, addressing their questions or concerns promptly and effectively.- Provide Product Information: Educate customers about our products or services, ensuring they have the necessary information to make informed decisions.- Resolve Complaints: Actively listen to customer complaints, work to understand their issues, and provide appropriate solutions in a timely manner.- Maintain Customer Records: Accurately document customer interactions and transactions in our system to ensure reliable follow-up and record-keeping.- Collaborate with Teams: Work closely with different teams to resolve customer issues and improve service delivery, providing input on customer feedback.Required Skills and Expectations:- Excellent Communication Skills: Strong verbal and written communication abilities are essential for effectively interacting with customers.- Customer-focused Mindset: A genuine desire to help and serve customers to ensure their experience is positive.- Problem-solving Abilities: Capability to think critically and address challenges creatively while remaining calm under pressure.- Basic Computer Skills: Familiarity with computers and software for documentation and communication purposes.- Team Player: Willingness to work collaboratively with others and contribute to a positive team environment. This role is a great opportunity for anyone looking to develop their career in customer service within a supportive team.

Key ResponsibilitiesAcquire new customers for retail banking products and services.Promote and sell savings accounts, current accounts, fixed deposits, personal loans, credit cards, insurance, and other banking products.Generate leads through field activities, referrals, corporate tie-ups, and digital channels.Develop and maintain strong customer relationships.Achieve monthly, quarterly, and annual sales targets.Conduct customer meetings, product presentations, and sales discussions.Cross-sell and upsell products to existing customers.Ensure proper documentation and KYC compliance during customer onboarding.Track sales activities and update customer information in CRM systems.Provide prompt after-sales support and service.

As an Airport Guest Relationship Executive, you will play a crucial role in ensuring a positive experience for travelers at the airport. Your responsibilities will include:- Guest Assistance: Greet and assist passengers upon arrival, helping them navigate through the airport efficiently and answering any questions they may have.- Information Provision: Provide accurate information about flight schedules, boarding gates, and airport services. Your knowledge will help guests feel more comfortable and informed.- Issue Resolution: Address and resolve any guest complaints or concerns promptly, ensuring a seamless travel experience and maintaining high levels of customer satisfaction.- Coordination with Airlines: Collaborate with airline staff to facilitate any special requests or services needed by passengers, such as wheelchair assistance or priority boarding.- Feedback Collection: Gather guest feedback about their experience and report it to management. This helps improve services and address any areas needing attention.For this role, you should possess strong communication skills to interact effectively with guests and team members. A friendly and approachable demeanor will be essential to create a welcoming atmosphere. You should also be able to handle stressful situations calmly and have a customer-oriented mindset. Basic computer skills are necessary for managing guest information and reporting issues. Being a team player is important as you will work closely with other departments to enhance the travel experience at the airport. A high school education (12th pass) is required, with 0 to 2 years of experience preferred.

As an Airport Guest Relationship Executive, you will play a crucial role in ensuring a positive experience for guests traveling through the airport. Your primary responsibilities will include:- Providing Customer Service: Assist travelers with inquiries and guide them throughout their airport experience, ensuring they feel welcomed and supported.- Handling Guest Complaints: Address any issues or concerns raised by guests promptly and effectively, striving to resolve them to ensure guest satisfaction.- Coordinating with Airport Staff: Collaborate with various airport departments to facilitate smooth operations and enhance guest experiences.- Promoting Airport Facilities: Inform guests about the services and amenities available at the airport, helping them make the most of their time.- Monitoring Guest Feedback: Collect and analyze feedback from guests to identify areas for improvement and enhance overall service quality.To excel in this role, you should possess strong communication and interpersonal skills, enabling you to connect effectively with travelers from diverse backgrounds. A friendly demeanor and the ability to handle stressful situations calmly are essential. Given that this role requires a minimum educational background of 10th grade, a willingness to learn and adapt will also be important. Proficiency in basic technology and digital communication tools will help you perform your tasks efficiently, especially since this is a work-from-home position. Additionally, a passion for travel and hospitality will contribute positively to your performance in this dynamic environment.