CRM Jobs

We are looking for an Airport Guest Relationship Executive to provide excellent service to travelers at Gaya Airport. As a key member of our team, you will ensure guests enjoy a pleasant and smooth experience during their time at the airport.The key responsibilities include welcoming arriving passengers and assisting with check-in procedures to ensure efficiency. You will respond to guest queries and provide information about flights and airport facilities, ensuring clarity and support for travelers. Additionally, you will help resolve any issues or concerns that guests might have, maintaining a calm and professional demeanor at all times. Regularly monitoring the airport environment to ensure cleanliness and comfort for our guests is also part of your role.To be successful in this position, you should have good communication skills, both verbal and written, to effectively interact with diverse groups of people. A friendly and approachable personality is essential to create a welcoming atmosphere. You must be capable of staying calm under pressure and handling multiple tasks simultaneously. Being punctual and reliable is crucial, as you will work in a fast-paced environment, often requiring teamwork and collaboration with other staff. Lastly, an understanding of basic computer skills will help you assist in various operational tasks and provide information efficiently. Freshers who are eager to learn and grow in the hospitality industry are encouraged to apply.

The Launchpad program, an initiative by DCB Bank in association with Manipal Academy of BFSI, is designed to fast-track fresh graduates into the banking sector. This intensive 15-day certification program equips students with the technical knowledge and sales expertise required to excel in retail banking.

We are seeking a customer-focused CRM / Telecalling Executive to manage client interactions, maintain customer relationships, and support sales and service processes. The role involves handling inbound and outbound calls, updating CRM systems, and ensuring customer satisfaction.KEY RESPONSIBILITIES -o Make outbound calls to prospective and existing customers to promote products/services.o Handle inbound calls, resolve queries, and provide accurate information.o Maintain and update customer records in the CRM system.o Follow up with leads and ensure timely conversion.o Build and maintain strong customer relationships through effective communication.o Coordinate with sales and marketing teams to support campaigns.o Prepare daily/weekly call reports and share insights with management.o Ensure compliance with company policies and customer service standards.REQUIRED SKILLS - o Bachelor

We are looking for a skilled Sales Manager to lead our sales team and drive revenue growth. This full-time position is based in Lucknow, and we seek a male candidate with 5 to 10 years of experience in a sales role.**Key Responsibilities:**- **Lead Sales Team:** Supervise and motivate the sales team to achieve sales targets and improve performance. This involves providing guidance, setting goals, and fostering a positive work environment.- **Develop Sales Strategies:** Create and implement effective sales strategies that align with company objectives. This includes analyzing market trends, identifying opportunities, and responding to customer needs.- **Client Relationship Management:** Build and maintain strong relationships with clients and stakeholders. Ensure customer satisfaction and retention by addressing concerns and providing tailored solutions.- **Sales Reporting and Analysis:** Monitor sales performance and prepare regular reports for senior management. Analyze data to identify trends, areas for improvement, and strategies for growth.- **Training and Development:** Identify training needs and organize sessions for team members to enhance their selling skills and product knowledge.**Required Skills and Expectations:**Candidates should have a bachelors degree in any relevant field such as Business Administration, Architecture, or Management. You must possess strong leadership and interpersonal skills, with the ability to motivate your team effectively. Excellent communication skills are essential, along with a deep understanding of sales processes and techniques. You should be results-oriented, with a track record of meeting or exceeding sales targets, and have strong analytical skills to interpret data and make informed decisions. The ideal candidate is proactive, flexible, and capable of thriving in a fast-paced environment.

The Relationship Manager is responsible for building and maintaining strong relationships with clients to ensure their satisfaction and success.**Key Responsibilities:**- **Client Relationship Management:** Develop and nurture relationships with clients by understanding their needs and providing tailored solutions. This helps in retaining customers and enhancing long-term loyalty.- **Communication:** Act as the main point of contact for clients and communicate effectively about products and services. Clear communication aids in addressing client queries and building trust.- **Problem Resolution:** Address and resolve any client concerns or issues in a timely manner. Quick problem-solving enhances client satisfaction and strengthens their trust in the company.- **Sales Support:** Assist in identifying opportunities for upselling and cross-selling products to clients. This not only boosts sales but also ensures clients are aware of all available services that may benefit them.- **Feedback Collection:** Gather feedback from clients regarding their experiences and expectations. The information gathered can be used to improve services and meet client needs better.- **Reporting:** Maintain accurate records of client interactions and prepare regular reports for management review. This ensures that management is informed about client satisfaction and any ongoing issues.To be successful in this role, candidates should possess excellent communication and interpersonal skills, demonstrating the ability to connect with diverse clients. A problem-solving mindset is crucial, along with a strong focus on customer service. Candidates should be proactive, organized, and able to work independently as well as part of a team. Relevant experience in client-facing roles is preferred.

Drive Store Success: Meet monthly revenue targets, monitor store KPIs, and implement local marketing strategies to boost foot traffic.Lead and Inspire: Recruit, onboard, schedule, and coach a passionate team dedicated to clean living and exceptional service.Cultivate Community: Engage with customers directly, share product knowledge, and resolve feedback to build a loyal local following.Master Inventory Control: Manage supplier relationships, optimize ordering of fresh produce, and implement waste-reduction (shrinkage) protocols.Maintain Visual Excellence: Ensure the store, produce displays, and wellness aisles look vibrant, clean, and fully stocked at all times.Ensure Compliance: Oversee strict food safety, sanitation regulations, organic certification standards, and local health guidelines.Key RequirementsExperience: 3+ years in grocery retail management, with strong preference for natural foods, organic, or specialty retail environments.Passion: Genuine interest in healthy living, sustainability, and organic wellness trends.Operational Skills: Proven mastery of inventory forecasting, margin management, and POS tracking software.Leadership: Exceptional communication skills with a proven track record of building and motivating highly collaborative teams.Flexibility: Availability to work open, close, and weekend shifts as needed to support operations.

We are looking for a detail-oriented Back Office Assistant to support our daily operations in Ahmedabad. This is an excellent opportunity for recent graduates keen to start their career in an office environment.Key Responsibilities:1. **Data Entry**: Accurately input and maintain data records in various systems. Attention to detail is important to ensure all information is up-to-date.2. **Administrative Support**: Assist with routine office tasks. This may include answering phones, managing correspondence, and filing documents to keep the office organized.3. **Report Generation**: Help create simple reports based on collected data. This will assist other team members in decision-making processes and support daily operations.4. **Inventory Management**: Keep track of office supplies and assist with ordering when necessary. Ensuring that the office is equipped with essential materials is crucial.5. **Coordination of Meetings**: Schedule and organize meetings. You will communicate with team members to ensure everyone is informed about meeting times and locations.Required Skills and Expectations:Candidates should be recent graduates, preferably female, and possess strong organizational skills. Good communication abilities, both written and verbal, are essential, as you will interact with various teams. A basic understanding of office software, such as MS Office, is expected. We value a proactive attitude and the ability to work both independently and as part of a team. Being reliable and punctual is also very important in this role.

We are seeking an Inside Sales Executive to join our team in South Tukoganj. This full-time position is ideal for individuals with 0 to 3 years of experience, eager to grow their career in sales.**Key Responsibilities:**- **Lead Generation:** Identify potential customers through research and outreach efforts. You will use various techniques to build a pipeline of qualified leads.- **Sales Calls:** Conduct outbound calls to prospective clients to introduce our products and services. This will require good communication skills to effectively engage and persuade customers.- **Client Relationship Management:** Establish and maintain strong relationships with clients. You will address their needs and concerns to ensure customer satisfaction and retention.- **Sales Presentations:** Prepare and deliver presentations to showcase our products. You will demonstrate how our offerings can meet client needs, enhancing chances of closing deals.- **Reporting:** Track sales activities and results using our CRM system. Accurate reporting will help in analyzing performance and informing future strategies.**Required Skills and Expectations:**Candidates should have strong communication skills, both verbal and written, to interact effectively with clients. A basic understanding of sales principles and customer service is essential. Confidence in making phone calls and engaging with potential customers is crucial. Candidates should be detail-oriented and possess good organizational skills to manage leads effectively. A positive attitude, willingness to learn, and a proactive approach to problem-solving are highly valued in this role.

As a Customer Care Executive, you will play a vital role in ensuring customer satisfaction and support. Your tasks will include managing customer inquiries and providing solutions to enhance their experience.- **Responding to Customer Inquiries**: You will be responsible for promptly addressing questions and concerns from customers via phone, email, or in person. Clear and effective communication is crucial to ensure customers feel valued and understood.- **Resolving Customer Issues**: You will identify problems raised by customers and offer appropriate solutions. This might involve troubleshooting or coordinating with other departments to solve more complex issues.- **Maintaining Customer Records**: Accurate documentation of customer interactions is essential. You will update customer profiles and track requests to improve service delivery and follow up on past interactions.- **Providing Product Information**: You will familiarize yourself with company products and services to provide customers with detailed information and guidance, helping them make informed decisions.- **Gathering Customer Feedback**: Collecting and analyzing customer feedback will be a key part of your role. This information can help improve products and services while showing customers that their opinions matter.Required skills and expectations include having a degree in fields such as B.A, B.B.A, B.Com, B.Ed, or B.Sc. Candidates should possess strong verbal and written communication skills, attention to detail, and problem-solving abilities. A positive attitude and a commitment to customer satisfaction are essential in creating a loyal customer base. Prior experience in customer service is preferred, showing your ability to handle various customer interactions effectively.

Position: Senior Medical RepresentativeExperience: 5+ YearsLocation: Bengaluru, KarnatakaEmployment Type: Full-timeJob DescriptionTalent Zone Consultants is looking for an experienced Medical Representative for a leading pharmaceutical/healthcare organization in Bengaluru. The candidate will be responsible for promoting pharmaceutical products, generating prescriptions, developing strong relationships with doctors and healthcare professionals, managing the assigned territory, and achieving sales targets.Key ResponsibilitiesPromote and detail pharmaceutical/healthcare products to doctors, specialists, hospitals, clinics and pharmacists.Conduct regular field visits and maintain effective coverage of the assigned territory.Build and maintain strong professional relationships with doctors, pharmacists, hospitals, stockists and distributors.Achieve monthly, quarterly and annual sales and prescription-generation targets.Conduct product detailing and communicate product benefits, indications and relevant scientific information.Monitor product availability at pharmacies, distributors and hospital counters.Conduct RCPA/market analysis and track competitor products, pricing and promotional activities.Identify new business opportunities and expand the customer base within the territory.Organize and participate in CMEs, doctor meetings, conferences and promotional activities.Support new product launches and execute company marketing strategies.Maintain accurate doctor/customer databases, daily call reports and sales MIS.Provide regular market intelligence and customer feedback to the Area Sales Manager.Coordinate with distributors and internal teams to ensure product availability and smooth order fulfilment. Current Bengaluru MR roles commonly include doctor calls, prescription generation, RCPA, product detailing, distributor coordination and territory sales.Candidate Requirements5+ years of experience in pharmaceutical sales, medical sales or healthcare sales.B.Pharm, D.Pharm, B.Sc., M.Sc., Life Sciences or related qualification preferred.Strong knowledge of pharmaceutical products and relevant therapeutic areas.Existing relationships/network with doctors, hospitals, clinics and pharmacies in Bengaluru preferred.Proven track record of achieving sales targets.Willingness to travel extensively within the assigned territory.Valid two-wheeler and driving licence preferred/required for field-based roles.Kannada and English communication skills preferred for Bengaluru territory roles.

Key Responsibilities:Generate and manage customer leads.Explain project details & property benefits.Conduct site visits & customer meetings.Regular follow-ups and lead conversion.Achieve monthly sales targets.Handle negotiations & close deals.Requirements:Good communication & convincing skills.Confident and target-orientedCustomer-focused attitude.Strong follow-up skillsReal estate experience preferred

As a CRM Executive, your primary role will be to manage customer relationships and improve satisfaction levels through effective communication and support.**Key Responsibilities:**- **Customer Data Management:** Maintain and update customer information in the CRM system to ensure accurate records are available for analysis and follow-up actions.- **Support Customer Queries:** Respond to customer inquiries via email or phone, providing solutions or guidance, to enhance their overall experience with the company.- **Prepare Reports:** Generate regular reports on customer interactions and feedback to identify trends and areas for improvement, aiding in strategic decision-making.- **Coordinate Marketing Activities:** Assist the marketing team in executing campaigns and promotions, ensuring that the right messages reach the right audience.- **Feedback Collection:** Gather customer feedback on products and services through surveys or direct interactions, helping to inform product development.**Required Skills and Expectations:**Candidates should possess a Bachelors degree, preferably in a relevant field. Good communication skills are essential, enabling you to engage effectively with customers. Attention to detail is crucial for maintaining accurate records and generating insightful reports. A proactive attitude and a willingness to learn about customer relationship management systems will help you succeed. Basic knowledge of CRM software and an understanding of customer service principles will be advantageous. Being able to work collaboratively in a team and adapting to changing priorities are also important for this role. As this position is open only to female candidates, applicants must be comfortable working in a full-time office environment in Delhi.

We are looking for a Tele Caller to join our team in Noida. This is a full-time position specifically for female candidates, and you will work from our office. Key Responsibilities:- **Make Outbound Calls:** Reach out to potential clients or customers to offer products or services, ensuring effective communication and a friendly approach.- **Follow-Up Calls:** After initial contact, follow up with leads to provide additional information and encourage interest in our offerings.- **Maintain Records:** Keep accurate records of conversations and customer interactions in our database to track engagement and follow-ups.- **Address Customer Queries:** Answer any questions from clients promptly and professionally to help them understand our products or services.- **Achieve Targets:** Work towards meeting daily and monthly calling targets to contribute to overall team success.Required Skills and Expectations:- **Good Communication Skills:** You should be able to speak clearly and confidently to convey information effectively.- **Positive Attitude:** A friendly and enthusiastic demeanor is vital to create a good impression on clients during calls.- **Basic Computer Skills:** Familiarity with basic computer tasks will help you maintain records and navigate customer management systems.- **Adaptability:** Be ready to learn and adjust your approach based on feedback and client responses.- **Team Player:** Ability to work well with colleagues and contribute to a supportive team environment. If you have a passion for communication and are eager to start your career, we encourage you to apply!

We are looking for a motivated and results-oriented Business Development Executive to join our team. This role involves identifying new business opportunities and fostering relationships with potential clients. You will work remotely and must have a proactive approach to engage with prospects and drive growth.**Key Responsibilities:**- **Market Research:** Conduct thorough research to identify potential markets and customer needs, helping to inform business strategies.- **Lead Generation:** Use various methods to generate leads, including networking, cold calling, and leveraging online platforms to expand the client base.- **Client Engagement:** Build and maintain relationships with new and existing clients, ensuring they are aware of our offerings and guiding them through the sales process.- **Sales Presentations:** Prepare and deliver engaging presentations to potential clients, clearly articulating the benefits of our products or services.- **Collaboration:** Work closely with other team members, including marketing and product development, to align efforts and strategies for maximum impact.- **Reporting:** Track and report on sales metrics and client feedback to help improve our approach and achieve sales goals.**Required Skills and Expectations:**Candidates should have a degree in fields such as B.A, B.C.A, B.B.A, B.Com, B.Ed, B.Sc, B.E, LLB, or a relevant professional degree. A minimum of 1-3 years of experience in business development or sales is preferred. Strong communication skills are essential, as you will be interacting with clients regularly. You should be self-motivated, detail-oriented, and capable of working independently. A good understanding of market trends and customer preferences will help you succeed in this role.

We are looking for a dedicated Back Office Manager in Badarpur, Delhi, to help ensure our operations run smoothly. This is an excellent opportunity for individuals with 0-1 year of experience who want to grow their skills in an office environment.Key Responsibilities:1. **Data Management**: Organize and maintain important records and files, ensuring all information is accurate and up-to-date.2. **Support Teams**: Assist other departments by providing necessary information and resources, facilitating effective communication among team members.3. **Office Administration**: Handle basic administrative tasks such as scheduling meetings, managing supplies, and ensuring the office environment is organized.4. **Customer Interaction**: Respond to inquiries and provide support to clients or customers, ensuring a positive experience and addressing any issues that arise.Required Skills and Expectations:Candidates should have a minimum education of 10th grade and possess strong communication and interpersonal skills. Attention to detail is crucial, as the role involves managing various documents and data. Basic computer skills, including familiarity with software like Microsoft Office, will be beneficial. A proactive attitude, willingness to learn, and the ability to work collaboratively in a team are essential for success in this role. We are looking for someone who can commit to a full-time position and work from our office regularly.

As a Field Sales Executive, you will play a crucial role in driving sales and building customer relationships in North Guwahati. Your responsibilities will include:- **Identifying New Customers**: Actively seek out potential clients through market research and networking to expand the customer base.- **Conducting Sales Presentations**: Present products and services to clients, demonstrating their value and benefits to encourage purchases.- **Building Customer Relationships**: Develop and maintain strong relationships with existing customers to ensure satisfaction and loyalty.- **Meeting Sales Targets**: Work towards achieving individual sales targets set by the management to contribute to the overall goals of the company.- **Reporting Sales Activities**: Keep detailed records of sales activities, customer interactions, and feedback to inform future strategies and improve performance.To succeed in this role, candidates should have:- Proven experience in field sales, demonstrating a track record of meeting or exceeding sales targets over at least 2 to 8 years.- Strong communication and interpersonal skills to effectively engage with a diverse range of customers.- The ability to work independently and as part of a team, showcasing self-discipline and motivation in a structured work environment.- Basic computer skills for reporting and documentation purposes.- A proactive approach to problem-solving, with the adaptability to handle changing circumstances in a dynamic sales environment. This role requires a male candidate who is ready to commit full time in the office setting, working closely with clients to drive sales success.

As a Relationship Manager, you will play a crucial role in building and maintaining strong connections with clients. Your primary focus will be on understanding their needs and providing exceptional service.- **Client Communication**: Engage regularly with clients through calls and meetings to understand their requirements and address any concerns, ensuring they feel valued and heard.- **Account Management**: Manage client accounts by keeping track of their portfolios and transactions, ensuring that all services meet their expectations.- **Problem Resolution**: Identify and resolve client issues promptly, using your expertise to provide effective solutions and enhance client satisfaction.- **Sales Support**: Assist in promoting company products and services to clients by informing them of new offerings that could benefit their business.- **Feedback Collection**: Gather client feedback after interactions to identify areas for improvement in our services and help the company enhance its offerings.Candidates should possess a degree in B.A, B.B.A, or B.Com and ideally have some experience in customer service or client management, though fresh graduates are also welcome. Strong communication and interpersonal skills are essential, as you will be required to interact with clients confidently. A proactive attitude, attention to detail, and problem-solving capabilities are crucial in ensuring client satisfaction. Finally, since the position is office-based in Lower Parel, you should be comfortable working in a professional environment.

Calling /Tele caller*Hero Globe Agencies preet vihar acchega hapur is hiring energetic individuals to join our sales team in Hapur, Uttar Pradesh.Walk-In Interview: Sunday to friday Interview Timings: 11:00 AM to 2:00 PMWhat to Bring: Updated Resume (CV),Aadhar card ,Pan cardQualification: 12th pass or Graduate

Position: Senior Relationship Manager Experience: 7+ YearsLocation: Bengaluru, KarnatakaEmployment Type: Full-timeJob DescriptionTalent Zone Consultants is looking for an experienced Senior Relationship Manager for a leading BFSI organization in Bengaluru. The candidate will be responsible for managing and growing an existing client portfolio, acquiring new customers, increasing revenue and wallet share, and providing suitable banking/financial solutions.Key ResponsibilitiesManage and deepen relationships with existing corporate, business, HNI or affluent clients.Identify and acquire new-to-bank customers through market mapping, referrals and networking.Drive revenue, portfolio growth, customer acquisition and wallet-share targets.Understand client business/financial requirements and recommend appropriate banking and financial products.Cross-sell products such as loans, working-capital facilities, trade finance, cash management, insurance, investments and other banking solutions.Develop and execute client acquisition and relationship-growth strategies.Conduct regular client meetings, portfolio reviews and business discussions.Coordinate with Credit, Risk, Product, Operations and Compliance teams to ensure smooth delivery of solutions.Prepare business proposals and support credit appraisal/structuring wherever applicable.Monitor portfolio performance, customer satisfaction and potential business/risk issues.Maintain strong knowledge of market trends, competitor offerings and BFSI products.Ensure adherence to KYC, AML, RBI regulations, internal policies and responsible-sales practices.Maintain accurate customer records, pipeline reports and MIS.Meet and exceed individual and team business targets.Candidate Requirements7+ years of relevant experience in Relationship Management, Corporate Banking, Business Banking, Retail/Commercial Banking, Wealth Management, NBFC or Financial Services.Graduate degree required; MBA/CA preferred for corporate/business banking roles.Proven track record of client acquisition, portfolio growth and revenue generation.Strong understanding of banking products and financial solutions.Experience managing high-value/corporate client relationships preferred.Strong negotiation, presentation and stakeholder-management capabilities.Ability to independently manage targets, client portfolios and business development activities.

We are looking for a dynamic and motivated Sales Executive to drive business growth by identifying new opportunities, building client relationships, and achieving sales targets. The role requires strong communication skills, negotiation ability, and a results-driven mindset.KEY RESPONSIBILITIES - o Build and maintain strong relationships with clients and stakeholders.o Present and promote products/services to prospective customers.o Negotiate contracts and close deals to achieve sales targets.o Conduct market research to understand customer needs and industry trends.o Prepare and deliver sales reports to management.o Collaborate with marketing and product teams to align sales strategies.REQUIRED SKILLS - o Bachelor

As an Airport Guest Relationship Executive, you will play a vital role in ensuring a smooth and pleasant experience for all guests at the airport. Your main responsibilities will include:- **Welcoming Guests**: Greet arriving guests with warmth and professionalism to create a positive first impression.- **Assisting with Queries**: Provide information regarding flight schedules, services, and facilities available at the airport to help guests navigate their travel needs.- **Handling Check-ins**: Assist guests during the check-in process to ensure everything runs seamlessly and efficiently.- **Managing Complaints**: Address any guest concerns or complaints quickly and effectively, striving to resolve issues to their satisfaction.- **Coordinating with Airport Staff**: Work closely with other airport personnel (security, ground staff, etc.) to ensure smooth operations and facilitate guest needs.- **Promoting Services**: Inform guests about additional services offered at the airport, enhancing their travel experience.To succeed in this role, you should have:- **Strong Communication Skills**: The ability to convey information clearly and interact effectively with diverse guests.- **Customer Service Orientation**: A passion for helping others and a dedication to ensuring guest satisfaction.- **Problem-Solving Abilities**: The capacity to think quickly and resolve issues that may arise during guest interactions.- **Basic Technical Skills**: Familiarity with using computers and basic software for checking in guests and managing information.A high school education, specifically at least a 10th-grade completion, is required, and prior experience is not necessary but appreciated. This position is suitable for individuals eager to start their careers in the hospitality and travel industry.

We are looking for an enthusiastic and friendly Airport Guest Relationship Executive to join our team in Ranchi, India. This role involves interacting with airport guests, ensuring a pleasant travel experience, and providing exemplary customer service.Key Responsibilities:1. **Greeting Guests:** Welcome airport visitors with a warm smile and assist them with any inquiries or requests, ensuring they feel valued.2. **Providing Information:** Inform guests about airport procedures, facilities, and services available, guiding them smoothly throughout their journey.3. **Handling Complaints:** Listen to guest concerns and address them promptly and professionally, working to resolve issues effectively.4. **Coordinating Services:** Collaborate with airport staff and services, such as transportation and baggage handling, to ensure a seamless experience for guests.5. **Maintaining Records:** Keep accurate records of guest interactions, feedback, and referrals to maintain service consistency and for future improvements.Required Skills and Expectations:Candidates should possess a positive attitude and excellent communication skills. The ability to work well under pressure and in a fast-paced environment is essential. Strong problem-solving skills are crucial for addressing guest issues effectively. A passion for delivering outstanding customer service is necessary for this role. Additionally, candidates should be able to commit to a full-time work schedule and have completed at least their 10th grade education. Prior experience in customer service will be an advantage but is not mandatory.