CRM Jobs

We are looking for a dedicated Customer Care Executive to join our team in Noida Sector 2. This role is ideal for freshers who are passionate about helping customers and providing excellent service.nnAs a Customer Care Executive, your key responsibilities will include responding to customer inquiries through various channels, providing accurate information about products and services, and resolving any issues efficiently. You will also manage customer complaints with empathy and professionalism, ensuring that customers feel valued and heard.nnTo succeed in this role, you should have strong communication skills, both verbal and written, and be able to work well in a team. A positive attitude and a willingness to learn are essential, as you will be interacting with different customers daily. Additionally, proficiency in basic computer skills will help you navigate our systems effectively.nnCandidates for this position should have completed at least their 12th standard. As this is a full-time role, candidates must be willing to work from the office and collaborate closely with colleagues to create a positive customer experience. If you have a strong desire to make a difference in customer satisfaction and are eager to grow in a dynamic environment, we encourage you to apply!

We are seeking a motivated Field Sales Executive specializing in building materials to join our team in Jaipur. This role requires a dedicated individual with 1 to 2 years of sales experience and a diploma-level education.nnKey Responsibilities: n- Sales Target Achievement: Work towards achieving set sales targets by effectively promoting our building materials to potential clients. This involves understanding their needs and presenting suitable solutions. n- Client Relationship Management: Build and maintain strong relationships with existing customers while also seeking new clients. This includes regular follow-ups and providing excellent customer service. n- Market Analysis: Conduct market research to understand industry trends, competitor activities, and customer preferences, which will help in strategizing sales approaches. n- Reporting: Maintain accurate records of sales activities, client interactions, and market feedback. Regular reporting to management is essential for assessing sales performance and strategy adjustments. nnRequired Skills and Expectations: nThe ideal candidate must possess strong communication and interpersonal skills, allowing them to engage effectively with clients. A good understanding of building materials and industry dynamics is crucial. The candidate should be self-motivated, target-driven, and able to work independently, demonstrating problem-solving abilities. A valid driver's license is also necessary to facilitate traveling within the designated territory for client meetings.

We are looking for an enthusiastic Enterprise Account Manager to join our team. This part-time position allows you to work from home and is perfect for freshers eager to grow their careers in account management.nnKey Responsibilities:nn1. Client Relationship Management: Build and maintain strong relationships with clients, ensuring their needs are met and they are satisfied with our services.nn2. Account Management: Oversee the management of accounts to ensure all client interactions are smooth and professional, addressing any issues that arise promptly.nn3. Communication: Act as the main point of contact for clients, responding to inquiries and providing updates on services and products.nn4. Collaboration: Work closely with various teams to align client needs with our offerings, ensuring that the clients goals are understood and prioritized.nnRequired Skills and Expectations:nn- Ideal candidates should have completed at least their 10th-grade education and possess strong communication skills, both verbal and written. n- You should be proactive in engaging with clients and demonstrate a willingness to learn about account management practices. n- Basic computer skills are necessary, as you will be utilizing various digital communication tools to connect with clients and manage accounts effectively.n- A positive attitude, attention to detail, and the ability to manage time effectively are essential for success in this role.

We are looking for a motivated and detail-oriented CRM Executive to join our team. This part-time position is perfect for recent school graduates or individuals with minimal experience, offering the flexibility to work from home in Jaipur, India.nnKey Responsibilities:n1. Customer Relationship Management: Assist in maintaining positive relationships with customers by addressing inquiries and providing prompt solutions.n2. Data Entry and Maintenance: Accurately input and update customer data in the CRM system to ensure information is current and reliable.n3. Reporting: Help in generating reports on customer interactions and feedback, aiding in strategy development and improvement.n4. Support Team Activities: Collaborate with other team members to streamline processes and enhance overall customer satisfaction.nnRequired Skills and Expectations:nCandidates should have strong communication skills, both written and verbal, to effectively interact with customers and team members. Attention to detail is essential, as you will be handling sensitive customer information. Basic knowledge of CRM software or willingness to learn is preferred. As this is a part-time role, candidates should be organized, able to manage their time efficiently, and demonstrate a proactive approach in problem-solving. Flexibility and a positive attitude towards learning new skills are also important for success in this role.

Key Responsibilities Guest Experience: Take ownership of your assigned section and ensure a seamless guestexperience, from welcoming and seating guests to ensuring their satisfaction throughout themeal and bidding them farewell. Menu Knowledge: Develop an in-depth understanding of the menu, including ingredients,preparation methods, portion sizes and recommendations, to confidently guide guests. Upselling & Revenue Generation: Recommend in-house specials, signature dishes,beverages and add-ons to enhance the guest experience and increase average spend. Section Management: Manage your assigned tables efficiently, ensuring timely order taking,accurate communication with the kitchen and prompt service. Teamwork: Work seamlessly with fellow service staff, kitchen colleagues and managementto maintain smooth restaurant operations. Service Standards: Maintain high standards of grooming, hygiene, table presentation andprofessional conduct. Guest Feedback: Address guest requests and concerns promptly and escalate issues to themanager whenever required.What We Are Looking For Ability to communicate confidently in English and Hindi. A positive attitude and a genuine passion for hospitality. Strong teamwork and communication skills. A hardworking, proactive and responsible approach to work. Good interpersonal skills and the ability to connect with guests. A customer-first mindset with a willingness to learn and improve. Previous experience in restaurant service as an F&B Captain, Senior Steward or equivalentrole is a must.

Office Assistant - Axis Bank Ltd. Job DetailsThe Office Assistant role in a bank generally involves supporting branch operations, documentation, customer service, and day-to-day administrative activities. The exact job duties, salary, eligibility, and payroll depend on the specific vacancy. The following is a general job profile you can use for candidate communication.Office AssistantCompany: Axis Bank Ltd. (subject to vacancy confirmation)Department: Branch Operations / AdministrationJob Location: As per vacancy; West Bengal locations may vary1. Key Responsibilities- Assist with daily office and branch administrative work.- Maintain and organize files, records, and documents.- Support customer service staff with routine enquiries.- Assist with account-opening forms and KYC document collection, as authorized.- Handle data entry and update records in the relevant systems.- Manage document filing, photocopying, scanning, and dispatch.- Coordinate with branch staff to ensure smooth daily operations.- Follow bank policies, confidentiality requirements, and procedures.2. Eligibility CriteriaCriteria General requirementQualification HS (10+2) / Graduate, depending on vacancyExperience Freshers may apply, subject to the employer's criteriaAge limit As specified in the recruitment noticeSkills Basic computer knowledge, communication, attention to detailLanguages Bengali, Hindi, and basic English preferredOther requirements Professional behaviour and willingness to work in a branch environment3. Salary and Benefits- Salary: Depends on the confirmed vacancy and payroll arrangement.- Benefits: PF, ESI, incentives, or other benefits may apply depending on the employer and employment terms.- Work type: Typically full-time, office-based work if the vacancy is for branch support.

Office Assistant - Axis Bank Ltd. Job DetailsThe Office Assistant role in a bank generally involves supporting branch operations, documentation, customer service, and day-to-day administrative activities. The exact job duties, salary, eligibility, and payroll depend on the specific vacancy. The following is a general job profile you can use for candidate communication.Office AssistantCompany: Axis Bank Ltd. (subject to vacancy confirmation)Department: Branch Operations / AdministrationJob Location: As per vacancy; West Bengal locations may vary1. Key Responsibilities- Assist with daily office and branch administrative work.- Maintain and organize files, records, and documents.- Support customer service staff with routine enquiries.- Assist with account-opening forms and KYC document collection, as authorized.- Handle data entry and update records in the relevant systems.- Manage document filing, photocopying, scanning, and dispatch.- Coordinate with branch staff to ensure smooth daily operations.- Follow bank policies, confidentiality requirements, and procedures.2. Eligibility CriteriaCriteria General requirementQualification HS (10+2) / Graduate, depending on vacancyExperience Freshers may apply, subject to the employer's criteriaAge limit As specified in the recruitment noticeSkills Basic computer knowledge, communication, attention to detailLanguages Bengali, Hindi, and basic English preferredOther requirements Professional behaviour and willingness to work in a branch environment3. Salary and Benefits- Salary: Depends on the confirmed vacancy and payroll arrangement.- Benefits: PF, ESI, incentives, or other benefits may apply depending on the employer and employment terms.- Work type: Typically full-time, office-based work if the vacancy is for branch support.

Office Assistant - Axis Bank Ltd. Job DetailsThe Office Assistant role in a bank generally involves supporting branch operations, documentation, customer service, and day-to-day administrative activities. The exact job duties, salary, eligibility, and payroll depend on the specific vacancy. The following is a general job profile you can use for candidate communication.Office AssistantCompany: Axis Bank Ltd. (subject to vacancy confirmation)Department: Branch Operations / AdministrationJob Location: As per vacancy; West Bengal locations may vary1. Key Responsibilities- Assist with daily office and branch administrative work.- Maintain and organize files, records, and documents.- Support customer service staff with routine enquiries.- Assist with account-opening forms and KYC document collection, as authorized.- Handle data entry and update records in the relevant systems.- Manage document filing, photocopying, scanning, and dispatch.- Coordinate with branch staff to ensure smooth daily operations.- Follow bank policies, confidentiality requirements, and procedures.2. Eligibility CriteriaCriteria General requirementQualification HS (10+2) / Graduate, depending on vacancyExperience Freshers may apply, subject to the employer's criteriaAge limit As specified in the recruitment noticeSkills Basic computer knowledge, communication, attention to detailLanguages Bengali, Hindi, and basic English preferredOther requirements Professional behaviour and willingness to work in a branch environment3. Salary and Benefits- Salary: Depends on the confirmed vacancy and payroll arrangement.- Benefits: PF, ESI, incentives, or other benefits may apply depending on the employer and employment terms.- Work type: Typically full-time, office-based work if the vacancy is for branch support.

Office Assistant - Axis Bank Ltd. Job DetailsThe Office Assistant role in a bank generally involves supporting branch operations, documentation, customer service, and day-to-day administrative activities. The exact job duties, salary, eligibility, and payroll depend on the specific vacancy. The following is a general job profile you can use for candidate communication.Office AssistantCompany: Axis Bank Ltd. (subject to vacancy confirmation)Department: Branch Operations / AdministrationJob Location: As per vacancy; West Bengal locations may vary1. Key Responsibilities- Assist with daily office and branch administrative work.- Maintain and organize files, records, and documents.- Support customer service staff with routine enquiries.- Assist with account-opening forms and KYC document collection, as authorized.- Handle data entry and update records in the relevant systems.- Manage document filing, photocopying, scanning, and dispatch.- Coordinate with branch staff to ensure smooth daily operations.- Follow bank policies, confidentiality requirements, and procedures.2. Eligibility CriteriaCriteria General requirementQualification HS (10+2) / Graduate, depending on vacancyExperience Freshers may apply, subject to the employer's criteriaAge limit As specified in the recruitment noticeSkills Basic computer knowledge, communication, attention to detailLanguages Bengali, Hindi, and basic English preferredOther requirements Professional behaviour and willingness to work in a branch environment3. Salary and Benefits- Salary: Depends on the confirmed vacancy and payroll arrangement.- Benefits: PF, ESI, incentives, or other benefits may apply depending on the employer and employment terms.- Work type: Typically full-time, office-based work if the vacancy is for branch support.

Will be heading Operational & Admin Department- which will have overall Admin Task, CRM, Stock Management, Purchase, Vendor Management etc. Minimum 5 Years in Operational. Leadership Experience must. Relevant Experience in Educational Trade mustAn Operations Manager in an education or EdTech company oversees daily campus or digital workflows, faculty scheduling, student onboarding, and compliance. In Chandigarh and India, local openings range from schools and study consultancies like Silver Fern Education Consultants to growing EdTech platforms.Core Responsibilities Academic Coordination: Manage class timetables, faculty assignments, and exam workflows. Student & Parent Support: Oversee student onboarding, fee tracking, and inquiry handling. Facility & Resource Management: Monitor campus upkeep, safety, and infrastructure (if on-site) or LMS tools (if online). Cross-Functional Link: Connect sales, marketing, and academic teams to hit growth and retention goals. Compliance & Reporting: Maintain student records and ensure adherence to institutional or local rules.Key Qualifications Education: Bachelors degree in Business Administration, Education Management, or Human Resources (Masters is a plus). Experience: 5 years of background in Education administration, coaching centers, or EdTech operations. Tech Skills: Proficiency in MS Excel, Google Workspace, CRM platforms, and Learning Management Systems (LMS). Soft Skills: Strong time management, team leadership, and parent/student communication

This is a modern, execution-heavy role. You will run field operations through our company app/CRM, ensuring technician attendance, site visits, service reports, and closures are captured in real time. The goal is simple: no complaint should remain unattended or poorly documented, and no deductions should happen due to missed timelines, missing attendance, or incomplete portal compliance.Key Responsibilities Lead Pan-India Field Team (20+): Plan deployment, productivity, discipline, and performance across zones; manage travel, tools, and site readiness. App-Based Monitoring & Work Control: Use the company app to track technician location, attendance, job status, visit evidence, and daily outputs; ensure teams follow the workflow inside the app (not WhatsApp-only operations). Complaint-to-Closure Ownership: Drive end-to-end resolution of complaints, failures, rejections, and performance issues with clear timelines and escalation. Zero-Leakage on Portal Compliance: Ensure every complaint is acknowledged, attended, and closed with proper documentation so there are no payment deductions/penalties due to delayed attendance, missing visit proof, or incomplete reports. Men + Material Coordination: Coordinate spares/material movement, urgent dispatches, and manpower allocation so technicians reach site with the right parts and support. RCA & CAPA Execution: Coordinate technical investigations with QA/QC and Production; run structured RCA (5-Why/8D), ensure CAPA implementation, and prevent repeat issues. Service Documentation Discipline: Ensure complete service visit reports, commissioning/installation records, customer sign-offs, photos/evidence, and closure notes as per railway expectations. Dashboards & SLA Management: Maintain trackers/dashboards for open complaints, aging, repeat issues, response times, and closure quality; run daily/weekly reviews with field teams. Training & Field Readiness: Train technicians on installation standards, safety, professional site conduct, and documentation requirements inside the app. Customer Communication: Coordinate with railway officials/workshop teams to secure access, approvals, and closure acknowledgments smoothly and professionally.Required Skills & Competencies Serving in the railways as a After sales manager for complaint monitoring is MANDATORY to apply for this role. Proven experience managing distributed field service teams in railways/automotive/industrial equipment/safety-critical manufacturing. Strong execution discipline: you can run SLA-based closures and stop issues from aging. Comfort with tech-enabled operations: app-based attendance, job tracking, CRM workflows, dashboard reporting. Strong coordination skills across QA/Production/Stores/Dispatch and external stakeholders. Strong documentation rigor and ability to defend closures with evidence. Good Excel/MIS capability for reporting and analysis.Qualifications B.E./B.Tech/Diploma (Mechanical/Electrical/Production preferred). 4-10 years relevant experience; railways exposure is a strong advantage. Administration job and there is no travel expected. Travel heavy role also available.

We are seeking a Sales Manager to join our team in Jalandhar. In this full-time role, you will focus on driving sales and growing our customer base. Candidates with experience ranging from fresh graduates to those with six years in sales are encouraged to apply.Key Responsibilities:- Develop Sales Strategies: Create effective plans to boost sales by identifying target markets and customers' needs.- Build Client Relationships: Establish and maintain strong relationships with clients to foster loyalty and repeat business.- Analyze Market Trends: Monitor industry trends and competitor activities to adapt strategies accordingly and stay competitive.- Lead Sales Team: Manage and motivate your sales team to achieve their targets and improve overall performance.- Prepare Sales Reports: Regularly generate reports on sales metrics and present findings to senior management for strategic decision-making.Required Skills and Expectations:Candidates should have excellent communication and interpersonal skills to effectively engage with clients and colleagues. A strong understanding of sales principles and customer service practices is essential. Proficiency in using sales software and tools is preferred. The ideal candidate will be proactive, goal-oriented, and able to work independently in a fast-paced office environment. A keen ability to analyze data and derive actionable insights will be beneficial to enhance sales performance.

We are seeking a dedicated Chat Support Executive to join our team in Bhopal. This role is perfect for individuals who enjoy helping others and are looking to start their careers in customer support. You will provide assistance to customers via chat, ensuring a positive experience.nnKey Responsibilities:nn- Respond to Customer Inquiries: You will handle customer questions and concerns through chat, providing clear and accurate information in a friendly manner.nn- Resolve Issues: Troubleshoot and resolve customer problems efficiently, ensuring customer satisfaction and prompt follow-up when necessary.nn- Document Interactions: Accurately record chat interactions and maintain clear and concise records of customer issues, which will help in future support.nn- Collaborate with Team Members: Work closely with other team members to share information and improve the overall customer service process.nnRequired Skills and Expectations:nn- Strong Communication Skills: You must communicate clearly and effectively in written form to ensure customers understand the information provided.nn- Problem-Solving Ability: A proactive approach to resolving customer issues will be crucial in this role, requiring analytical thinking to find solutions.nn- Attention to Detail: Accuracy in documenting interactions and addressing customer needs will be essential for maintaining high service quality.nn- Team Player: Collaborating with others and sharing knowledge will contribute to a better customer service experience.nnThis full-time position allows you to work from home, making it adaptable for those who value flexibility while building their careers.

Customer Engagement: Greet shoppers warmly, assess their needs through active listening, and offer tailored product recommendations. Product Knowledge: Maintain deep expertise in store inventory, features, pricing, warranties, and ongoing promotions. Sales & Transactions: Process cash and card payments at the register, handle returns/exchanges, and execute upselling or cross-selling strategies. Store Operations: Restock shelves, maintain visual merchandising displays, and conduct basic inventory checks. Record Keeping: Update customer databases or CRM software with interaction logs and feedback. Target Achievement: Work toward individual and team sales quotas.

We are looking for a dedicated and enthusiastic Customer Service Executive to join our team in Gurgaon Sector 38. This entry-level position is suitable for individuals with 0 to 6 years of experience and requires a minimum educational qualification of a 12th pass.nnKey responsibilities include responding to customer inquiries and providing support through various channels. You will assist customers with their questions, ensuring they receive accurate and timely information. Another important task involves resolving issues and complaints, where you will identify problems and offer solutions to ensure customer satisfaction. Additionally, you will maintain records of customer interactions to help improve services and processes.nnTo excel in this role, you should have strong communication skills to interact effectively with customers. Patience and empathy are essential in understanding customer concerns and providing appropriate support. Being organized and detail-oriented will help you manage multiple inquiries efficiently. A positive attitude and a willingness to learn are important, as you will be working in a dynamic environment and will often face new challenges.nnThis position requires you to work full-time from the office, so adaptability and teamwork will be important for success. If you are looking for an opportunity to grow in customer service and engage with customers positively, we encourage you to apply.

We are seeking a motivated Customer Service Executive to join our team in Gurgaon Sector 18. This role is perfect for individuals looking to start or advance their career in customer service.nnAs a Customer Service Executive, you will be responsible for addressing customer inquiries, providing information about our products and services, and resolving issues efficiently. You will interact with customers via phone, email, or in person, ensuring a positive experience.nnKey responsibilities include:nn- Responding to Customer Queries: You will assist customers with their questions, guiding them to understand our offerings.n- Resolving Complaints: Handling customer disputes and complaints professionally, ensuring satisfaction and a resolution.n- Providing Information: You will explain product features, services, and policies to enhance customer understanding.n- Maintaining Customer Records: Keeping accurate records of customer interactions for follow-up and analysis is crucial for improving service.nnCandidates should have completed at least 12th grade education and possess good communication skills. A proactive attitude and the ability to work well under pressure are essential. Moreover, you should be comfortable using computers and customer management systems. This role is suited for those with up to 6 years of experience, which makes it ideal for recent graduates or individuals looking to shift their careers. Your ability to empathize with customers will play a key role in ensuring their satisfaction and loyalty to our brand.

URGENT HIRING - MAKEMYTRIP Position: Customer Support Executive Location: Gurgaon Sector 20 Process: Inbound / Outbound Voice Salary: Up to 20,000 CTC + Attractive Incentives Qualification: Minimum 12th PassRequirements: Excellent English & Hindi Communication Versant Score 4 or 5 Immediate Joiners Preferred Rotational Shifts 6 Days Working Rotational Week Off Contact: Rajan Sharma 8595974460

We are seeking a motivated Field Sales Executive for building materials in Chandigarh. The ideal candidate will possess a graduate degree and have 1 to 2 years of sales experience. nnKey Responsibilities:nn1. Client Engagement: Your role will involve directly interacting with clients in the field to understand their needs and propose suitable building material solutions.nn2. Sales Strategy Development: You will be expected to develop and implement effective sales strategies to increase market presence and drive sales in the assigned territory.nn3. Relationship Management: Building and maintaining strong relationships with customers is crucial, as this will foster loyalty and repeat business.nn4. Market Research: You will conduct market assessments to identify new opportunities and stay ahead of competitors in the building materials sector.nn5. Reporting: Regular reporting on sales activities, opportunities, and market feedback will be required to align strategies with company goals.nnRequired Skills and Expectations:nnCandidates must have excellent communication and interpersonal skills to engage clients effectively. Strong negotiation abilities are essential for closing sales and developing business relationships. A proactive attitude and the ability to work independently in the field are vital. Familiarity with the building materials industry will be an advantage. Additionally, candidates should possess basic computer skills for reporting and record-keeping. This role is a full-time position requiring complete commitment to team objectives.

We are seeking a motivated Restaurant Captain to join our team in Siliguri, India. This full-time position is ideal for an individual with 1-2 years of experience in the restaurant industry. The candidate should have completed at least the 10th grade and be male.nnKey Responsibilities:nn1. Supervise Staff: Lead and manage the waitstaff to ensure excellent customer service. You will provide guidance and support to team members, ensuring they are well-trained and motivated to deliver high-quality service.nn2. Customer Interaction: Greet and assist guests as they arrive. Your friendly demeanor will help create a welcoming atmosphere, and you will address any inquiries or requests promptly and effectively.nn3. Order Management: Oversee the taking and processing of customer orders. You will ensure that orders are accurate and delivered in a timely manner, maintaining high standards of service.nn4. Maintain Cleanliness: Ensure that the restaurant is clean and well-organized at all times. You will monitor the dining area, ensuring that tables are set properly and that hygiene standards are upheld.nnRequired Skills and Expectations:nnCandidates should have strong communication and interpersonal skills to effectively interact with both staff and customers. A good understanding of restaurant operations and a keen attention to detail are essential. You should be able to work in a fast-paced environment and adapt to changing situations efficiently. Teamwork is vital in this role, and being punctual and reliable is expected.

We are seeking an experienced Sales Officer specializing in cotton yarn to join our team in Ahmedabad. The ideal candidate will have a strong background in sales and a deep understanding of the cotton yarn market.nnThe key responsibilities include managing sales activities, developing relationships with clients, and achieving sales targets. The Sales Officer will actively reach out to potential customers, understanding their needs and presenting suitable yarn products. Maintaining strong relationships with existing clients to ensure customer satisfaction and repeat business is critical. The role will also involve monitoring market trends and competitor activities to inform strategic decisions.nnCandidates for this position should possess excellent communication and negotiation skills, enabling them to connect effectively with clients and close deals. A comprehensive understanding of cotton yarn and its market dynamics is essential. The ability to work independently and as part of a team will be important for success in this role.nnThe Sales Officer is expected to demonstrate leadership qualities and a proactive approach to identifying new business opportunities. Must be detail-oriented and results-driven, with strong analytical skills to evaluate performance and refine strategies. A graduate degree is required, along with 7 to 10 years of experience in sales, specifically within the textile or cotton yarn industries. Male candidates are preferred for this position.