CRM Jobs

Financial Services Executive (Sales, Operations & Stock Market Dealer)Company: AMOLAKSHAYA TRADE AND CREDIT PVT LTDLocation: Chatribari, Guwahati, AssamJob Type: Full-Time PermanentExperience: Fresher to 2 YearsEducation: Graduate (Minimum)About UsEstablished in 2001, AMOLAKSHAYA TRADE AND CREDIT PVT LTD has successfully completed 25 years of trusted service in the financial services industry. We provide comprehensive financial solutions and have built lasting relationships through integrity, professionalism, and client-centric service.Our Services- Stock Broking (Equity, F&O, Commodity & Currency)- Mutual Funds- IPO Investments- Demat & Trading Accounts- Life & Health Insurance- Financial Planning & Wealth ManagementJob OverviewWe are looking for a dynamic, customer-focused, and proactive Financial Services Executive to support our sales, client servicing, operations, and stock market dealing activities. This is an excellent opportunity for candidates looking to build a long-term career in the financial services industry.Key Responsibilities- Generate new business through referrals, telecalling, networking, and client meetings.- Build and maintain strong relationships with existing and prospective clients.- Promote Demat & Trading Accounts, Mutual Funds, IPOs, Life Insurance, Health Insurance, and other financial products.- Execute Equity, F&O, Commodity, and Currency trades as per client instructions.- Process Mutual Fund transactions and assist with Demat account opening.- Coordinate insurance renewals, documentation, and investment-related processes.- Resolve client queries and provide prompt after-sales support.- Maintain client records using CRM and MS Excel.- Coordinate with exchanges, AMCs, insurance companies, and internal teams for seamless operations.- Ensure compliance with regulatory guidelines and internal policies.Desired Skills- Good communication and interpersonal skills.- Customer-oriented with a proactive approach.- Basic knowledge of MS Office and email.- Strong logical thinking and attention to detail.- Sales aptitude with excellent follow-up skills.- Willingness to learn and grow in the financial services industry.Eligibility- Graduate in any discipline.- Freshers are welcome to apply.- Experience in Banking, Stock Broking, Mutual Funds, Insurance, or Financial Services will be an advantage.- NISM Certification (or willingness to obtain it after joining) will be an added advantage.Compensation & Benefits- Salary:

Roles & Responsibilities:Make outbound calls to leads received through Justdial and other sources.Generate new business opportunities and acquire new customers.Explain company products and services to prospective clients.Follow up with leads and convert inquiries into sales.Maintain customer records, call logs, and daily activity reports.Coordinate with the sales team for order processing and closure.Build and maintain strong customer relationships.

We are looking for a motivated and enthusiastic Field Sales Executive to join our team in Mathura, India. This is an exciting opportunity for freshers who aim to launch their careers in sales.As a Field Sales Executive, you will be responsible for promoting our products and services directly to potential customers. Your role will involve visiting various locations to engage with clients and create strong relationships to drive sales.Key responsibilities include:1. **Customer Engagement**: Actively reaching out to potential customers and introducing them to our products. You will need to communicate clearly to explain the benefits and features of what we offer.2. **Sales Targets**: Meeting or exceeding monthly sales targets by effectively closing deals. You will learn to develop strategies to approach customers and persuade them to make purchases.3. **Market Research**: Gathering feedback from customers to share with the team. This helps us understand customer preferences and improve our offerings.4. **Reporting**: Maintaining accurate records of sales activities and customer interactions. This may include using software to track leads and sales progress.

We are looking for a Customer Care Representative to join our team in Jaipur. This role involves assisting customers with their inquiries and providing support to ensure a positive experience. **Key Responsibilities:**- **Respond to Customer Inquiries:** Answer phone calls, emails, and chat messages promptly to address customer questions and concerns.- **Provide Accurate Information:** Offer clear and correct details about products and services, helping customers make informed choices.- **Resolve Issues:** Handle customer complaints and problems by identifying solutions and ensuring resolution to enhance customer satisfaction.- **Document Interactions:** Keep accurate records of customer interactions and transactions for future reference and reporting.- **Maintain Knowledge Base:** Stay updated on product offerings, policies, and procedures to assist customers effectively.**Required Skills and Expectations:**- Strong communication skills are essential for clearly conveying information to customers and understanding their needs.- Problem-solving abilities are important to quickly find solutions and make decisions that will benefit customers.- Patience and empathy are necessary for dealing with diverse customer situations and providing a supportive experience.- Basic computer skills will be required to manage customer accounts and use customer management software effectively.- A high school education (12th pass) is necessary, and candidates with 0 to 6 years of experience in customer service will be considered.We are committed to creating a positive environment where you can grow while helping others.

We are seeking an experienced Team Leader to lead and manage the sales process, ensuring high team performance, customer satisfaction, and achievement of business goals. This role is responsible for driving sales operations, leading revenue function teams, monitoring call center performance, and maintaining key sales metrics to improve team productivity and revenue outcomes.As a Team Leader, you will lead and motivate the team to achieve sales targets, monitor performance through sales conversion ratios and revenue pipelines, handle customer escalations, and collaborate with cross-functional teams to ensure a seamless sales process. You will also leverage CRM systems, performance reporting, and coaching to enhance team efficiency while delivering an exceptional customer experience.Key ResponsibilitiesLead and manage the Sales team to achieve and exceed sales targets.Monitor team performance and provide regular coaching, feedback, and performance improvement guidance.Handle escalated customer issues and ensure timely and satisfactory resolution.Collaborate with internal teams to ensure a seamless and efficient sales process.Stay updated on industry trends and customer needs to improve team performance.Prepare and present regular reports on team performance and departmental metrics.Monitor and maintain Sales Conversion Ratios, including Lead-to-Deal and Deal-to-Won performance on an agent-wise basis.Maintain and monitor the Agent-wise Revenue Pipeline.Experience RequiredMust HaveMinimum 7 years of overall work experience.Minimum 3 years of experience in a Team Leader role.Experience leading Revenue Function teams.Experience working in a Call Centre environment.PreferredExperience in a similar industry.Skills RequiredMust HaveStrong leadership and team management skills.Understanding of Call Centre Metrics.Effective communication and interpersonal skills.Ability to handle customer escalations and ensure customer satisfaction.Knowledge of CRM systems and industry-specific tools.PreferredStrong analytical skills to evaluate team performance and make data-driven decisions.

As a Field Sales Executive based in Central Lucknow, your main objective is to drive sales and promote our products through direct interactions with clients in the field. This role requires a proactive approach to meet sales targets and build strong customer relationships.**Key Responsibilities:**- **Identify New Clients:** Actively search for potential clients and new market opportunities to expand the customer base.- **Conduct Sales Visits:** Engage with clients in person, showcasing our products and providing detailed information to encourage purchases.- **Understand Customer Needs:** Listen to customer requirements and tailor solutions that best meet their expectations.- **Achieve Sales Targets:** Work diligently to meet or exceed monthly sales goals, contributing to overall company revenue.- **Report Sales Activities:** Maintain accurate records of all sales activities and submit regular reports to management for review and strategy adjustments.**Required Skills and Expectations:**- A valid understanding of sales principles and a keen interest in developing sales skills is necessary, even for candidates with little experience.- Strong communication skills are essential for effectively conveying product benefits and addressing customer inquiries.- A proactive and motivated attitude is expected, along with the ability to work independently and manage time efficiently.- Comfort with public interaction and strong interpersonal skills will help foster positive relationships with clients.- Basic knowledge of local market trends and competitors will be advantageous in promoting our products successfully. This role is ideal for individuals looking to kickstart their career in sales, offering valuable experience and growth opportunities in a dynamic environment.

We are looking for a technically strong and commercially driven Sales Engineer to identify business opportunities, engage industrial customers, and promote automation, IoT, and industrial communication solutions. The role involves technical sales, customer relationship management, solution selling, and achieving sales targets.Key Responsibilities:Generate new business opportunities through customer visits, networking, OEMs, dealers, and system integratorsUnderstand customer requirements and recommend suitable automation, IoT, and industrial solutionsConduct product presentations, demonstrations, and coordinate with technical teams for solution implementationFollow up on enquiries, quotations, payments, and maintain strong customer relationshipsPrepare proposals, maintain CRM records, and monitor sales pipeline and performance metricsAchieve sales targets while supporting project execution and customer satisfactionRequired Skills & Qualifications:Diploma/BE/B.Tech in Electronics & Communication, Electrical & Electronics, Instrumentation, Mechatronics, Automation, or related engineering disciplines1-5 years of experience in industrial automation, electrical/electronics product sales, IoT, or technical support (Freshers with strong technical aptitude may also apply)Basic knowledge of PLC, SCADA, Sensors, Modbus, Ethernet, IoT, and Industry 4.0 conceptsStrong communication, presentation, negotiation, and customer handling skillsProficiency in MS Office and CRM tools preferred

We are looking for a Sales Manager who will play a crucial role in driving sales and developing strong relationships with clients. The ideal candidate will have a passion for selling and a dedication to achieving targets. **Key Responsibilities:**- **Lead Sales Initiatives:** You will be responsible for developing and executing sales strategies to increase revenue and meet business goals.- **Manage Client Relationships:** Build and maintain strong relationships with existing clients while also identifying new sales opportunities.- **Monitor Sales Performance:** Track and analyze sales data to assess performance and implement improvements where necessary.- **Prepare Reports:** Create regular reports on sales achievements, forecasts, and market trends to share with management.- **Collaborate with Teams:** Work closely with marketing and product teams to ensure a unified approach to sales and promotions.- **Train and Mentor Team Members:** Support junior sales staff with training and guidance to enhance their skills and boost overall sales performance.**Required Skills and Expectations:**Candidates should possess excellent communication and interpersonal skills to effectively engage with clients. Strong analytical abilities are necessary to assess market conditions and sales performance. A proactive attitude and a results-driven mindset are essential for achieving sales targets. Candidates should also be adaptable and open to learning new strategies in a dynamic sales environment. While experience in sales is preferred, we welcome candidates with varied backgrounds, so long as they demonstrate a willingness to grow and succeed in this role.

We are looking for a motivated Product Engineer Executive to join our team in Bangalore. This position is ideal for individuals seeking to start their careers in product development and engineering. **Key Responsibilities:**- **Support Product Development:** Assist in designing and developing new products, ensuring they meet quality standards and customer requirements. This includes working closely with senior engineers to learn the development process.- **Conduct Market Research:** Gather information about market trends and customer needs to help improve product features and identify potential opportunities for new products.- **Collaborate with Teams:** Work alongside various departments, including design, marketing, and sales, to ensure seamless communication and alignment on product objectives.- **Test and Evaluate Products:** Participate in product testing and evaluation, helping to identify any issues and suggesting improvements to enhance product performance and reliability.- **Document Processes:** Maintain accurate records and documentation of product specifications, development processes, and testing procedures for future reference and quality assurance.**Required Skills and Expectations:**Candidates should possess a basic understanding of engineering and product development principles, gained through coursework or prior experience. Strong communication skills are essential for effective collaboration with team members. Analytical thinking and problem-solving abilities will help in evaluating market trends and product performance. A proactive attitude and eagerness to learn are crucial, as this role offers an opportunity to gain valuable hands-on experience in the field of product engineering. Suitable candidates will have a background in B.A, B.C.A, B.B.A, B.Com, B.Sc, or B.E.

We are looking for a dedicated Customer Care Executive to join our team in Coimbatore. This full-time, work-from-home position is ideal for freshers with a passion for helping customers. As a Customer Care Executive, you will be responsible for providing exceptional service to our customers. Your key responsibilities will include:- **Responding to Customer Inquiries:** You will answer questions from customers via phone, email, or chat, ensuring they receive accurate information and assistance.- **Resolving Issues:** When customers face problems, you will help identify the issue and offer appropriate solutions, following company guidelines to address their concerns.- **Processing Orders:** You will assist customers with placing orders, tracking shipments, and managing returns or exchanges, maintaining a smooth transaction process.- **Maintaining Records:** Documenting all customer interactions and feedback is essential. You will input this information into our system to help improve our services.The ideal candidate will possess strong communication skills, both verbal and written, to effectively relay information. Patience and empathy are crucial for understanding customer needs. Basic computer skills are expected for navigating our systems and responding promptly to inquiries. A proactive attitude and a commitment to providing excellent service will ensure your success in this role.

Job Description - Sales ExecutiveCompany: RTGF ExpressPosition: Sales ExecutiveLocation: Lucknow Employment Type: Full-timeJob SummaryRTGF Express is looking for a motivated and results-driven Sales Executive to promote our logistics and express delivery services. The ideal candidate will identify new business opportunities, build strong client relationships, and achieve sales targets while delivering excellent customer service.Key ResponsibilitiesIdentify and acquire new customers for courier and logistics services.Develop and maintain strong relationships with existing clients.Generate leads through field visits, networking, and referrals.Present and explain RTGF Express services to prospective customers.Prepare quotations and negotiate pricing within company guidelines.Achieve monthly and quarterly sales targets.Coordinate with operations and customer support teams to ensure smooth service delivery.Maintain accurate records of customer interactions and sales activities.Monitor market trends and competitor activities.

As a Business Operations Associate, you will play a vital role in ensuring the smooth functioning of our business processes. Your primary focus will be on optimizing operations, analyzing data, and supporting various teams to achieve their goals.**Key Responsibilities:**- **Data Analysis:** Gather and analyze operational data to identify trends, inefficiencies, and opportunities for improvement, providing actionable insights.- **Process Improvement:** Collaborate with team members to evaluate existing processes and develop strategies to enhance efficiency and productivity within the organization.- **Report Generation:** Prepare regular reports on operational performance and present findings to management, aiding in informed decision-making.- **Project Support:** Assist in the planning and execution of projects by coordinating tasks, monitoring progress, and ensuring resources are allocated effectively.- **Cross-Department Collaboration:** Work closely with other teams, such as finance, sales, and marketing, to ensure alignment of operational strategies with overall business objectives.**Required Skills and Expectations:**- A bachelors degree in business administration, finance, or a related field is preferred.- Proven experience of 2-8 years in a business operations role, demonstrating a strong understanding of operational processes.- Excellent analytical skills to interpret data and make recommendations based on findings.- Strong communication and interpersonal skills for effective collaboration with different teams.- Proficiency in Microsoft Office, especially Excel, and familiarity with operations management software.- A proactive attitude and ability to work independently as well as within a team.

As a Regional Sales Manager, you will be responsible for driving sales growth and managing customer relationships within your region. Your role will involve leading a team of sales representatives to meet and exceed sales targets.**Key Responsibilities:**- **Develop Sales Strategies:** Create effective sales plans tailored to the regional market to boost overall sales performance and enhance growth opportunities.- **Manage Sales Team:** Lead and mentor a team of sales representatives, ensuring they are motivated and equipped with the tools and training needed to succeed.- **Analyze Market Trends:** Stay informed about industry trends and customer preferences within your region to make data-driven decisions and strategies.- **Build Customer Relationships:** Establish and maintain strong relationships with key clients and stakeholders to foster loyalty and encourage repeat business.- **Monitor Performance Metrics:** Track sales performance against targets and provide regular reports to upper management, identifying areas for improvement and success.- **Conduct Training Sessions:** Provide ongoing training and development opportunities for the sales team to enhance their skills and knowledge of products and services.**Required Skills and Expectations:**Candidates should have 1 to 7 years of experience in sales or a related field, along with a higher diploma or advanced qualification. Strong leadership and communication skills are crucial for this role. Candidates should have the ability to analyze data and trends effectively and demonstrate a proven track record of meeting or exceeding sales goals. A proactive approach to building and maintaining customer relationships is expected, along with adaptability to changing market conditions.

As a Project Coordinator, you will play a crucial role in ensuring that projects run smoothly and efficiently. Your responsibilities will include:- **Project Planning and Scheduling**: You will assist in defining project timelines and milestones, ensuring that all tasks are scheduled to meet deadlines.- **Communication Management**: You will be the primary point of contact between team members and stakeholders, facilitating clear and effective communication to keep everyone informed.- **Resource Allocation**: You will help identify and allocate the necessary resources for project tasks, ensuring that team members have what they need to succeed.- **Progress Monitoring**: You will track the progress of projects, identifying any delays or issues and reporting them to project managers to facilitate timely solutions.- **Documentation Management**: You will maintain all project documentation, including meeting notes, reports, and schedules, ensuring that everything is organized and easily accessible.To succeed in this role, you should have the following skills and expectations:- **Strong Organizational Skills**: You need to be highly organized to manage multiple projects and deadlines effectively.- **Excellent Communication Skills**: Being able to communicate clearly, both verbally and in writing, is essential for coordination among team members and stakeholders.- **Problem-Solving Abilities**: You should be proactive in identifying potential issues and finding solutions to overcome challenges that arise during projects.- **Proficiency in Project Management Software**: Familiarity with tools like MS Project, Trello, or Asana will be beneficial for managing project tasks and timelines.- **Team Player Attitude**: You should be willing to collaborate with others and contribute positively to the team environment. This position is located in Chennai, and candidates should have 3 to 6 years of relevant experience.

We are looking for a dynamic and result-oriented Application Product Specialist / Business Development Manager to drive business growth, promote products, and strengthen market presence in the assigned region. The ideal candidate should have strong sales, relationship management, and territory handling experience within the healthcare or medical products industry.Key Responsibilities:Identify and convert new business opportunities within the assigned territoryPromote the complete product range as per company policies and guidelinesAchieve quarterly, half-yearly, and yearly sales and profitability targetsHandle end-to-end sales operations including order closure, payment collection, and after-sales supportDevelop and implement regional sales strategies to improve market shareCollaborate with marketing teams to strengthen brand visibility and awarenessBuild and maintain strong relationships with hospitals, surgeons, biomedical teams, and procurement departmentsEnsure timely collection of receivables and account settlementsMonitor market trends, competitor activities, and new product launchesShare market insights and customer feedback with the management teamRepresent the organization professionally during customer interactions and business meetingsRequired Skills & Qualifications:Bachelor

The Inside Sales Executive will be responsible for handling leads, communicating with customers in Hindi, and converting prospects into sales through effective follow-ups and pitching.Key Responsibilities:Handle inbound and outbound sales calls in HindiConvert leads into customers through effective sales pitchingMaintain regular follow-ups and customer engagementUpdate and manage leads in CRM systemsUnderstand customer requirements and provide suitable solutionsAchieve assigned sales targets and KPIsRequired Skills & Qualifications:Any Graduate / Undergraduate0-3 years of experience in inside sales / telecallingMandatory fluency in Hindi (Speak & Understand)Good communication and persuasion skillsBasic knowledge of sales process and customer handlingTarget-oriented and proactive approach

As an Air Traffic Controller, your primary responsibility will be to oversee and manage the safe and efficient movement of aircraft in the air and on the ground. - **Monitor Air Traffic:** You will watch the arrival and departure of flights using radar and other tools to ensure that aircraft are safely spaced apart.- **Communicate with Pilots:** You will provide pilots with essential instructions and updates about weather conditions, flight paths, and airport traffic, ensuring their safety and proper navigation.- **Manage Takeoffs and Landings:** You will coordinate and direct aircraft during their takeoff and landing phases, ensuring that these critical operations happen without delays or conflicts.- **Handle Emergencies:** In case of an emergency, you will be responsible for making quick decisions, guiding pilots to the safest options and helping to avoid accidents.- **Maintain Records:** You will keep accurate records of flights, including times and details of landings and departures, which are crucial for safety checks and reports.To succeed in this role, you should possess excellent communication skills to convey clear instructions to pilots and colleagues. Attention to detail is essential, as small errors can lead to significant incidents. You must also be able to perform under pressure, as the job involves quick decision-making in a fast-paced environment. A strong understanding of aviation rules and the ability to use technology effectively is expected, even if you are new to the field.

We are looking for a motivated Lead Generation Executive to join our team in Bangalore. This internship offers an opportunity for fresh graduates to learn and grow in the field of lead generation.The primary responsibility of the Lead Generation Executive is to identify and create new business opportunities. This involves researching potential clients through various online platforms and maintaining a database of leads. You will also engage with leads through emails and calls, following up to understand their needs and provide information about our services.Key responsibilities include:- **Researching Potential Leads**: You will use online tools to find and analyze potential clients, ensuring a steady flow of new business opportunities.- **Database Management**: Keeping an organized record of leads is crucial. You will maintain and update our lead database to track interactions and progress.- **Email and Call Outreach**: You will reach out to potential clients through emails and phone calls, introducing our services and understanding their requirements.- **Follow-up Communication**: Regular follow-ups with leads are essential to nurture relationships and convert leads into customers.To succeed in this role, you should possess strong communication skills and a proactive attitude toward learning. Being detail-oriented and organized is important for managing leads effectively. A team player who is eager to collaborate and contribute ideas will thrive in this position. This internship is an excellent step to gain valuable experience in sales and marketing.

We are looking for a dedicated Customer Care Executive to join our team. This is a full-time position that will allow you to work from home, making it ideal for freshers who have completed their 12th grade education. Female candidates are encouraged to apply.**Key Responsibilities:**- Responding to Customer Inquiries: You will handle incoming calls, chats, and emails from customers, answering their questions and providing information about our products and services.- Resolving Customer Issues: You will assist customers in resolving complaints or problems related to their orders, ensuring a positive experience for each customer.- Maintaining Customer Records: You will keep accurate and detailed records of customer interactions, noting any issues or feedback to help improve our services.- Providing Product Knowledge: You will stay informed about our products and services so you can give customers the most accurate information and support.- Collaborating with Team Members: You will work with other team members to share information and solve complex issues to enhance customer satisfaction.**Required Skills and Expectations:**Candidates should have excellent communication skills in English, both spoken and written. A pleasant and friendly demeanor is essential for interacting with customers. You should be patient and able to work under pressure, as well as demonstrate problem-solving abilities. Basic computer skills and familiarity with customer service software are also important. Being a team player and being adaptable to changing situations will help you succeed in this role.

We are seeking a dedicated and enthusiastic Customer Care Executive to join our team in Chennai. This is a full-time, work-from-home position designed for freshers who have completed their 12th grade. The ideal candidate should be a female and possess a strong desire to assist customers effectively.Key Responsibilities:- **Customer Interaction**: Engage with customers through phone calls, emails, or chat. You will be the first point of contact, providing information and support on our products and services. - **Issue Resolution**: Address customer inquiries and complaints promptly and professionally. Your goal is to resolve issues to ensure customer satisfaction, enhancing their experience with our brand.- **Product Knowledge**: Learn about our products and services to provide accurate information. Staying informed will enable you to assist customers confidently and effectively.- **Documentation**: Maintain clear records of customer interactions in our system. Accurate documentation helps track issues and improve future service.Required Skills and Expectations:The ideal candidate should have excellent communication skills, both verbal and written. A friendly and positive attitude is essential, as is the ability to listen and empathize with customer concerns. Basic computer skills and familiarity with using a computer for customer service tasks are also required. You should be organized and able to manage time effectively, providing timely responses to customer inquiries. A proactive approach to problem-solving will benefit you in this role, ensuring you meet and exceed customer expectations.

We are seeking a dedicated Customer Care Executive to join our team in Pune. This is a full-time, work-from-home position ideal for freshers who have completed their 12th grade.Key Responsibilities:- **Customer Support:** Assist customers with inquiries via phone, email, or chat, ensuring they receive timely and accurate responses.- **Issue Resolution:** Identify and resolve customer issues efficiently, escalating complex problems to the appropriate department when necessary.- **Documentation:** Maintain detailed records of customer interactions and transactions to ensure clarity and follow-up.- **Product Knowledge:** Stay updated on our products and services to provide accurate information and assist customers effectively.- **Feedback Collection:** Gather customer feedback to help improve service quality and enhance customer satisfaction.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to interact professionally with customers. Strong problem-solving abilities are essential to address customer concerns efficiently. A good understanding of computer operations is necessary, as you will be using various software for customer management. Being a team player is crucial, as cooperation with other departments may be needed to resolve customer issues. Candidates should demonstrate a positive attitude and a commitment to providing the best service possible, ensuring customers feel valued and heard.

Job Responsibilities:Maintain customer records and update all CRM data accurately.Coordinate with the sales and technical teams to ensure smooth client follow-up and work completion.Track daily client status, pending tasks, and service progress.Prepare daily, weekly, and monthly CRM reports for management.Ensure all client documents, payments, and communication records are properly maintained.Support the branch administration team in day-to-day operations and help improve customer satisfaction.

Job SummaryWe are looking for a CRM Manager to manage client relationships, ensure smooth service delivery, coordinate with internal teams, and maintain high levels of client satisfaction. The candidate will act as the main point of contact for clients and ensure timely completion of projects and business commitments.Key ResponsibilitiesHandle client communications through calls, emails, and meetings.Build and maintain strong relationships with existing clients.Coordinate with internal departments to ensure timely project completion.Track client requirements and provide regular updates.Resolve client concerns and ensure customer satisfaction.Monitor project progress and service quality.Maintain client records and CRM data accurately.Follow up with clients for feedback and future business opportunities.Support business growth through client retention and referrals.Prepare daily, weekly, and monthly client activity reports.Manage and guide the CRM team to achieve departmental goals.Ensure smooth execution of company policies and client commitments.Required SkillsExcellent Communication SkillsClient Relationship ManagementTeam Handling & CoordinationProblem-Solving AbilityTime ManagementCRM Software KnowledgeMS Office & Reporting SkillsCustomer Service OrientationQualificationAny Degree / MBA PreferredExperience in CRM, Customer Support, Client Servicing, or Operations Management

Description of the RoleWe are hiring a Client Relationship Executive with experience in client coordination, service management, and customer relationship handling. The role involves managing client communications, ensuring timely service delivery, maintaining client records, and coordinating with internal teams to achieve business targets and client satisfaction.Location: Nagercoil, KanyakumariExperience: 2 - 4 YearsSalary: As per Company StandardsEmployment Type: Full-Time