CRM Jobs

We are looking for an enthusiastic Airport Representative to join our team in Kolkata. As an Airport Representative, you will play a crucial role in ensuring smooth operations at the airport while providing excellent service to passengers.**Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in, baggage handling, and any travel-related queries to ensure their journey begins smoothly.- **Flight Coordination:** Monitor flight schedules and updates, providing timely information to passengers about any changes or delays.- **Documentation Verification:** Check travel documents like passports and tickets to ensure compliance with airline regulations.- **Customer Service:** Address any passenger concerns or complaints promptly and professionally to maintain high customer satisfaction.- **Collaboration with Airlines:** Work closely with airline staff to facilitate the smooth boarding process and resolve any issues that may arise.**Required Skills and Expectations:**Candidates should have strong communication skills to interact effectively with a diverse range of passengers. A friendly and approachable demeanor is essential to provide excellent customer service. Basic knowledge of airport operations and procedures is preferred, but not mandatory for candidates with a willingness to learn. Attention to detail and the ability to work in a fast-paced environment are key assets. A minimum education of 12th pass and 0 to 2 years of work experience are required. Availability for full-time work from the office at the airport is also expected.

We are seeking a dedicated Sales Coordinator to join our team in New Delhi. The ideal candidate will support the sales team to ensure smooth operations and assist in achieving sales targets.**Key Responsibilities:**- **Order Processing:** Handle customer orders from receipt to delivery, ensuring accurate and timely processing to meet client needs.- **Sales Support:** Assist the sales team with administrative tasks, such as preparing presentations and sales reports, to facilitate effective sales efforts.- **Customer Communication:** Maintain regular communication with customers to address inquiries and resolve issues, ensuring a high level of customer satisfaction.- **Data Management:** Manage and update the customer database and sales records, ensuring information is accurate and easily accessible for decision-making.- **Collaboration:** Work closely with the marketing and logistics teams to align sales strategies and improve overall sales efficiency.**Required Skills and Expectations:**The candidate should have 1 to 5 years of experience in a sales coordination or administrative role. Excellent verbal and written communication skills are necessary to communicate effectively with clients and team members. Proficiency in Microsoft Office Suite, particularly Excel, is required for data management and reporting tasks. Strong organizational and multitasking abilities are essential to handle various tasks efficiently. The ability to work as part of a team and a keen attention to detail will contribute to the success of the sales operations.

We are looking for a dedicated and enthusiastic Customer Care Executive to join our team. This is a full-time position, ideal for freshers who have completed their 12th grade. You will be working from home and play a key role in supporting our customers.**Key Responsibilities:**- **Responding to Customer Queries:** You will interact with customers through phone, email, or chat to answer questions and resolve issues.- **Providing Product Information:** You will help customers understand our products and services, guiding them in making informed choices.- **Handling Complaints:** You will listen to customer complaints and strive to resolve them in a timely and effective manner.- **Maintaining Customer Records:** You will keep detailed records of customer interactions and feedback, which helps improve our services.- **Collaborating with Team Members:** You will work closely with other teams to ensure a smooth customer experience and share insights for improvement.**Required Skills and Expectations:**- **Excellent Communication Skills:** You should be able to express yourself clearly and listen to customers attentively.- **Positive Attitude:** A friendly and helpful demeanor is crucial when dealing with customers.- **Basic Computer Skills:** Familiarity with computers and software applications is necessary for handling customer inquiries efficiently.- **Problem-Solving Abilities:** You should be able to think on your feet and come up with effective solutions to customer issues.- **Time Management:** Being able to prioritize tasks and manage your time effectively is essential, especially in a remote work environment.

Generate qualified leads through referrals, networking, site visits, digital platforms, and channel partners.Meet homeowners, architects, interior designers, builders, and corporate clients to understand project requirements.Conduct client meetings, presentations, and design consultations to showcase company offerings.Coordinate with the design team to prepare proposals, quotations, and project estimates.Build and maintain strong relationships with architects, interior designers, real estate developers, contractors, and channel partners.Identify new business opportunities in residential and commercial interior projects.Follow up with prospects and convert inquiries into confirmed projects.Negotiate commercial terms and close sales while ensuring customer satisfaction.Maintain accurate records of leads, client interactions, and sales activities in the CRM.Achieve monthly and quarterly sales targets and revenue goals.Coordinate with execution and project teams to ensure smooth project handover.Stay updated on market trends, competitor offerings, and emerging design concepts.

Required Skills & CompetenciesProven experience in field sales / Tally sales/HRMS/CRM/Any Software (minimum 2 years).Strong communication, negotiation, and presentation skills.Good knowledge of Tally ERP and its modules.Ability to work independently and meet deadlines.Strong problem-solving attitude and client-handling skills.

As an Airport Guest Relationship Executive in Asansol, you will play a crucial role in ensuring a positive experience for travelers. This full-time office-based position welcomes freshers and requires at least a 10th-grade education.**Key Responsibilities:**- **Greet Guests:** Welcome passengers as they arrive and provide assistance with queries, ensuring they feel valued and informed.- **Assist with Check-in:** Help guests through the check-in process, guiding them with required documentation and procedures for hassle-free travel.- **Provide Information:** Offer accurate information about flight schedules, airport services, and local attractions to enhance guests' travel experience.- **Handle Complaints:** Listen to guests' concerns and resolve issues promptly, maintaining a calm demeanor and ensuring satisfaction.- **Promote Services:** Inform travelers about airport facilities and special services available, encouraging them to make the most of their time at the airport.**Required Skills and Expectations:**To succeed in this role, you should possess excellent communication skills, allowing you to interact confidently with a diverse range of passengers. A friendly and approachable demeanor is essential, as you will be the first point of contact for guests. Strong problem-solving abilities are necessary to address any concerns and make quick decisions. You must be adaptable and able to work effectively in a fast-paced environment. Reliability and professionalism are key, as you represent the airport's commitment to exceptional guest service.

Job Responsibilities Make outbound calls to prospective students and parents to provide information about courses, batches, fees, admission procedures, and facilities.Handle inbound calls and respond to inquiries related to admissions and courses.Understand students' academic requirements, career goals, and preferences to recommend suitable courses.Follow up regularly with leads generated through online inquiries, walk-ins, campaigns, and referrals.Counsel students and parents regarding course benefits, eligibility, batch timings, and career opportunities.Convert prospective leads into confirmed admissions by providing effective guidance and maintaining regular communication.Maintain and update lead details, follow-up status, and admission records in CRM/ERP or Excel.Schedule counseling sessions, campus visits, demo classes, and appointments with students and parents.Coordinate with counselors, faculty, and the admission team to ensure a smooth admission process.Achieve daily and monthly calling, follow-up, lead conversion, and admission targets.Maintain professional communication and build positive relationships with students and parents.Handle objections and address concerns regarding fees, course selection, timings, and other admission-related queries.Collect required student information and documents and assist in completing the admission formalities.Prepare daily/weekly reports on calls made, leads generated, follow-ups, and conversions.Participate in admission campaigns, seminars, education fairs, and promotional activities when required.Ensure a high level of student and parent satisfaction throughout the admission process.Key Skills RequiredExcellent communication and interpersonal skills.Good convincing and counseling abilities.Strong follow-up and lead-conversion skills.Basic knowledge of MS Office/Excel and CRM software.Target-oriented and self-motivated approach.Ability to communicate in English, Hindi, and Marathi is an advantage.Prior experience in telecalling, sales, counseling, or education admissions will be preferred.

Key ResponsibilitiesStudent Admission Processing* Process student applications for universities and colleges in Canada, UK, USA, and Europe.* Evaluate student academic profiles and eligibility for suitable programs.* Prepare and submit admission applications through university portals.* Coordinate with university representatives regarding application status and offers.* Follow up on conditional and unconditional offer letters.* Assist students in accepting offers and paying tuition deposits.* Manage CAS (UK), PAL (Canada), I-20 (USA), and other admission-related documentation.* Maintain complete records of applications and deadlines.Visa Processing* Prepare and review visa documentation for student visa applications.* Ensure all documents comply with embassy and immigration requirements.* Complete online visa application forms accurately.* Guide students regarding financial documentation, GIC, education loans, sponsorship documents, SOPs, affidavits, and supporting documents.* Schedule biometric appointments, medical examinations, and visa interviews where applicable.* Track visa applications and provide regular updates to students.* Maintain high visa filing quality to maximize approval rates.Documentation* Verify academic documents, passports, financial documents, work experience, language test results (IELTS, PTE, TOEFL, Duolingo), and other supporting documents.* Prepare document checklists for each destination country.* Ensure all documentation is complete before submission.* Maintain digital and physical student files.Student Support* Assist students throughout the admission and visa journey.* Explain admission requirements and visa procedures.* Coordinate with counselors to resolve application-related queries.* Provide pre-departure guidance and document support.* Build positive relationships with students and parents.Compliance & Quality Control* Stay updated with immigration policies and admission requirements for Canada, UK, USA, and European countries.* Ensure compliance with university policies and embassy guidelines.* Maintain confidentiality of student records.* Meet application deadlines with high accuracy.Required Skills* Excellent knowledge of admission and visa procedures for Canada, UK, USA, and Europe.* Strong documentation and file management skills.* Experience using university admission portals.* Good understanding of CAS, PAL, I-20, Confirmation of Acceptance, and related documentation.* Excellent written and verbal English communication skills.* Strong organizational and multitasking abilities.* High attention to detail.* Ability to work under deadlines.* Proficiency in Microsoft Office (Word, Excel, Outlook) and Google Workspace.* Experience with CRM software is an advantage.* Knowledge of IELTS/PTE requirements and admission criteria is an added advantage.Preferred Experience* Canada Student Visa Processing* UK Student Visa & CAS Processing* USA F-1 Visa Processing* European Student Visa Processing (Germany, France, Ireland, Spain, Malta, Hungary, Poland, etc.)* SOP review and documentation* Education loan and financial documentation* Embassy compliance and visa filingKey Competencies* Problem-solving* Time management* Communication skills* Customer service orientation* Documentation accuracy* Team collaboration* Adaptability* Professional ethics

We are looking for a motivated Sales Manager to join our team in Bareipali. In this role, you will help boost our sales and build strong relationships with customers. You will work closely with our sales team to implement strategies that drive growth and meet targets.**Key Responsibilities:**- **Manage Sales Team:** Oversee the daily activities of the sales team, providing guidance and support to ensure they meet sales goals.- **Customer Engagement:** Reach out to potential customers, understand their needs, and promote our products or services effectively.- **Sales Strategy Development:** Collaborate with team members to create and implement sales strategies that will increase revenue.- **Market Research:** Analyze market trends and competitor activities to identify new opportunities and areas for improvement.- **Reporting:** Prepare sales reports to track performance, presenting insights to senior management for better decision-making.**Required Skills and Expectations:**The ideal candidate should have excellent communication and interpersonal skills to interact effectively with customers and team members. You should be goal-oriented, focused on achieving results while maintaining a positive attitude. Basic knowledge of sales processes and techniques is crucial. Since this position requires teamwork, being collaborative and supportive of your colleagues is important. A keen interest in learning and adapting to new challenges will greatly benefit your role. A minimum of a 12th-grade education is necessary, and previous experience is an advantage but not mandatory.

Designation:- Office Assistant Qualification:- Any Graduate Experience :- 1 to 2 Year Salary:- 15,000/- to 20,000/- Gender:- Male or Female Job Time:- General Shift Vacancies:- 01Job Location:- Dahanu Maharashtra Industry:- Manufacturing Company

We are Looking for a Dynamic and Target Driven Area Sales Manager to Lead Sales Operations in the Assigned Territory.the Candidate Will Be Responsible for Achieving Sales Targets Managing the Sales Team Expanding the Customer Base and Ensuring Business Growth.

As an Academic Counsellor, you will play a vital role in guiding students in their educational journeys. Your primary responsibility will be to assist students in understanding their academic options and making informed decisions about their studies.**Key Responsibilities:**- **Student Guidance:** Help students identify their academic goals and provide tailored advice on courses and programs that align with their aspirations.- **Information Dissemination:** Share comprehensive details about different educational programs, admission processes, and academic requirements to students and their parents.- **Support Services:** Offer ongoing support for students facing academic challenges, providing counseling on study techniques and time management strategies.- **Follow-Up:** Maintain regular contact with students to track their progress and address any concerns they may have throughout their academic journey.- **Collaboration:** Work closely with faculty and administrative staff to facilitate a seamless experience for students and ensure they have access to necessary resources.**Required Skills and Expectations:**- Strong communication skills are essential for effectively interacting with students and parents, ensuring clear understanding of academic options.- A foundational understanding of educational systems and processes will help in providing accurate information.- Patience and empathy are crucial for addressing student concerns and providing personalized support.- Organizational skills are important for managing student records and scheduling appointments.- A proactive attitude and willingness to learn will contribute to your success in this role, especially for candidates with limited experience.

Key ResponsibilitiesCustomer Interaction: Handle incoming calls, messages, and emails from customers in a professional and timely manner.Issue Resolution: Troubleshoot, investigate, and resolve customer complaints or queries to ensure complete satisfaction.Product Knowledge: Maintain a deep understanding of our services/products to guide candidates/customers effectively.Record Keeping: Document customer inquiries, feedback, and escalations accurately in the system database.Relationship Building: Build sustainable relationships and trust with customer accounts through open and interactive communication.Key Skills & CompetenciesStrong verbal and written communication skills.Active listening and empathetic problem-solving ability.Customer relationship management and handling skills.Ability to multi-task, prioritize, and manage time effectively.Basic computer literacy and keyboard proficiency.Requirements & QualificationsEducation: Minimum 12th Pass / Higher Secondary (Graduation preferred).Experience: Freshers (0 years) to 2 years of experience in Call Center / BPO / ITES environment.Language: Proficiency in English and Hindi (or local language).Work Type: Full Time (Work from Office).

As a Field Sales Executive, you will play a vital role in promoting our products and services to potential customers. This position requires you to actively engage with clients, build relationships, and close sales.**Key Responsibilities:**- **Customer Engagement:** Initiate contact with potential clients through cold calling or visiting designated areas to introduce our offerings and understand their needs.- **Sales Presentations:** Deliver engaging presentations that highlight the benefits of our products and services, addressing any questions or concerns from clients.- **Lead Generation:** Identify and develop new sales opportunities through networking, referrals, and market research to expand our customer base.- **Relationship Management:** Build and maintain strong relationships with existing clients to ensure repeat business and customer loyalty while resolving any issues they may have.- **Sales Reporting:** Maintain accurate records of sales activities and customer interactions in our CRM system to track progress and identify areas for improvement.To excel in this role, you should possess strong communication and interpersonal skills, enabling you to connect effectively with clients. A proactive approach and a willingness to learn are essential, particularly if you are new to sales. Basic computer skills for data entry and reporting will also be required. Demonstrating motivation, a positive attitude, and the ability to work independently will contribute to your success as a Field Sales Executive.

As an Air Ticketing Executive, you will play a vital role in the travel industry by assisting customers with their air travel needs. Your main responsibilities include:- **Booking Air Tickets**: You will handle the reservation process, ensuring customers get the best flights according to their preferences and schedules.- **Customer Service**: Provide excellent service by answering queries, resolving issues, and assisting customers in selecting travel options that suit their needs.- **Issuing Tickets**: Your role will involve issuing tickets to customers, ensuring all information is accurate and complies with airline regulations.- **Coordinating with Airlines**: You will communicate with various airlines to obtain the latest flight information, fares, and promotions to offer customers the best deals.- **Maintaining Records**: Keep accurate records of bookings, cancellations, and customer interactions to ensure seamless operations and follow-ups.To be successful in this role, you should possess strong communication skills to interact effectively with customers and team members. Attention to detail is crucial, as small errors can lead to significant issues in ticketing. You should be comfortable working with computers and various software programs, as ticketing often involves using online systems for bookings. A proactive attitude and the ability to work in a fast-paced environment will help you thrive while ensuring customer satisfaction is always your top priority. Flexibility and a willingness to learn will also be essential, especially if you are new to the industry.

As an Airport Guest Relationship Executive, you will play a key role in ensuring a positive experience for all guests at the airport. Your responsibilities will include:- **Welcoming Guests**: Greet and assist guests upon their arrival at the airport, providing a warm and friendly atmosphere.- **Providing Information**: Offer clear information about flight schedules, gate locations, and airport services to help guests navigate easily.- **Handling Requests**: Address and fulfill guest requests efficiently, whether it involves guiding them to services or resolving their concerns.- **Assisting with Check-In**: Support guests with the check-in process, ensuring they have all necessary documents ready and that their needs are met.- **Coordinating with Staff**: Work closely with other airport staff, including security and ground services, to ensure smooth operations and guest satisfaction.We expect candidates to have the following skills:- **Communication Skills**: Strong verbal communication skills are essential to interact effectively with guests from diverse backgrounds.- **Customer Service Orientation**: A passion for helping others and a commitment to providing excellent customer service is crucial for this role.- **Problem-Solving Ability**: Ability to think on your feet and come up with quick solutions when challenges arise.- **Team Player**: Willingness to collaborate with colleagues to enhance overall guest experience.Candidates should have completed at least 10th grade and have 0 to 1 year of experience in customer service or a related field. A positive attitude and professional appearance are essential for this role.

As an Airport Guest Relationship Executive in Gorakhpur, you will play an important role in ensuring a positive experience for airport guests. Your primary responsibilities will include:- **Guest Assistance**: Welcome passengers upon arrival and provide them with the information they need regarding flights, airport services, and directions.- **Handling Inquiries**: Address questions and concerns from travelers, offering solutions and guidance to enhance their experience at the airport.- **Coordination with Teams**: Work closely with airport staff and service providers to ensure smooth operations and assist guests efficiently.- **Feedback Collection**: Gather guest feedback about their experiences and report it to management, helping to improve services and customer satisfaction.- **Problem Resolution**: Quickly handle and resolve any issues that may arise, ensuring that all guests feel supported and valued during their time at the airport.To succeed in this role, you should possess strong communication skills and a friendly demeanor. Being patient and understanding towards different types of passengers is essential. In addition, you should have good problem-solving abilities to address guest concerns effectively. Basic knowledge of airport operations will be a plus. A willingness to learn and adapt to various situations is important, as is a commitment to providing excellent customer service. If you are a recent 10th-grade graduate looking for full-time work in a dynamic environment, this position is a great opportunity for you.

Designation :- Account & Finance Manager Department:- Finance & Accounting Qualification:- Any Post Graduation Experience :- 10 Years To 12 YearsSalary:- As Per Interview Gender:- MaleJob Responsibilities:- 1. Manage overall accounting and financial operations of the company2. Prepare and review financial statements, MIS reports, and budgets3. Monitor cash flow, banking transactions, and fund management4. Ensure timely compliance with VAT, WHT and statutory regulations5. Oversee accounts payable, receivable, and general ledger activities6. Coordinate with auditors, tax consultants, and financial institutions7. Implement and maintain internal financial controls and policies8. Analyze financial data and provide insights for management decisions9. Supervise and guide the accounts team10. Ensure accurate and timely monthly, quarterly, and yearly closing of accounts Job Location :- Kampala,Uganda East Africa Industry:- Manufacturing Company

Designation :- Office AssistantQualification:- Any Graduate Experience :- 1 Years To 3 Years Salary:-As Per InterviewGender:- FemaleSkills:- i) Proficiency in Tally & Accountancy ii) Experience in marketing on Facebook, WhatsApp, and Instagram iii) Strong command of English, Hindi, Marathi, and Gujaratiiv) Excellent communication skills & a passion for teamworkJob Location:- Umbergaon, Gujarat Industry:- Manufacturing Company

Designation :- Office AssistantExperience :- Six Months To 2 Years (Basic Computer Tally & Computer Entry)Salary:- 12,000 To 18,000Gender:- MaleJob Location:- Vasai, Maharashtra Industry:- Manufacturing Company

We are looking for a dedicated Customer Care Executive to join our team. This role is suitable for freshers who have completed their 12th grade and are eager to start their career in customer service. As a Customer Care Executive, you will work from home and be responsible for providing excellent support to our customers.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle incoming calls, messages, and emails from customers, answering their questions and guiding them through any issues they may have.- **Troubleshoot Issues:** Identify and resolve customer problems by offering effective solutions, ensuring that the customer feels valued and satisfied.- **Maintain Customer Records:** Accurately document interactions with customers in the company database, ensuring that all information is up-to-date and easily accessible.- **Follow Up with Customers:** Reach out to customers after resolving their issues to ensure their satisfaction and encourage them to provide feedback.- **Provide Product Information:** Keep yourself updated about the products or services offered by the company so you can answer customer questions accurately and confidently.Required skills include:- **Communication Skills:** You must have excellent verbal and written communication skills to effectively interact with customers.- **Problem-Solving Abilities:** Being able to think critically will help you address customer concerns efficiently.- **Technical Skills:** Basic knowledge of computer software and online communication tools is essential for this remote position.- **Customer-Focused Mindset:** A genuine desire to help customers and provide them with an exceptional experience is crucial for success in this role.

We are looking for a dedicated Customer Care Executive to join our team. This role is perfect for freshers seeking to start their career and is based in Vasai, with the flexibility of working from home. Key Responsibilities:- **Respond to Customer Inquiries**: Answer questions and provide information about products or services in a friendly manner, ensuring customers feel valued and understood.- **Resolve Issues**: Assist customers in troubleshooting and resolving any problems they may encounter, ensuring a quick and effective solution.- **Maintain Customer Records**: Accurately record customer interactions and update their records in the system, supporting smooth communication and follow-up.- **Follow Up with Customers**: Reach out to customers after their inquiries to ensure satisfaction and gather feedback, which is essential for improving service quality.- **Collaborate with Team**: Work closely with other team members to share insights and improve processes, contributing to a positive team environment.Required Skills and Expectations:- **Excellent Communication Skills**: Strong verbal and written skills are essential for clearly interacting with customers.- **Customer-Oriented Mindset**: A genuine desire to help others and provide outstanding service is crucial in this role.- **Problem-Solving Skills**: Ability to think quickly and resolve issues efficiently to enhance customer satisfaction.- **Basic Computer Knowledge**: Familiarity with using computers and various software applications for customer communication and record-keeping.- **Adaptability**: Willingness to learn and adapt to changing situations and customer needs. This position is a great opportunity for individuals eager to grow in a customer service career.

We are looking for a dedicated Customer Support Representative to join our team. This role is perfect for those who enjoy helping people and solving problems, especially fresh graduates looking for their first job opportunity. As a Customer Support Representative, you will assist customers with their inquiries and ensure they have a positive experience.**Key Responsibilities:**- **Handle Customer Inquiries:** Respond to customer questions via phone, email, or chat, providing accurate information and helpful solutions.- **Resolve Issues:** Troubleshoot and resolve customer complaints efficiently, ensuring a satisfactory outcome.- **Maintain Customer Records:** Update and manage customer information in our database to keep track of interactions and resolutions.- **Deliver Excellent Service:** Strive to exceed customer expectations by providing prompt and friendly support.- **Collaborate with Team Members:** Work closely with colleagues to ensure that all customer needs are met and to share knowledge for continuous improvement.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for interacting with customers clearly and effectively.- **Problem-Solving Ability:** A proactive approach to identifying issues and finding solutions is crucial for this role.- **Attention to Detail:** You should be thorough in your work and able to accurately record information.- **Adaptability:** Being flexible and open to learning new processes and technologies is important in a constantly changing environment.- **Basic Computer Skills:** Proficiency in using computers and software applications to assist customers and document interactions is necessary.This is a full-time work-from-home position located in Kalyan Dombivali, and we welcome applications from recent graduates who meet the educational requirement of a 12th pass.