Array ( [0] => customer-relationship-executive [1] => kolkata ) 200+ Customer Relationship Executive Jobs in Kolkata,Customer Relation Executive Job Vacancies in Kolkata West Bengal
213

Customer Relationship Executive Job Vacancies in Kolkata

filter
  • Location
  • Role
  • Functional Area
  • Qualification
  • Experience
  • Employer Type

Looking For Air Ticketing Executive Fresher

Aerodrome

  • Fresher
  • 4.3 Lac/Yr
  • Kolkata
Customer Relationship Ticket Booking Basic Computer Skills Communication Customer Support
We are looking for an Air Ticketing Executive to join our team in Kolkata. This role is ideal for fresh graduates who are eager to start their careers in the travel industry. You will assist customers in booking flights and ensuring a smooth travel experience.Key Responsibilities:- **Flight Booking and Reservations:** You will manage customer inquiries and assist in booking air tickets according to their preferences and budgets, ensuring all details are accurately processed.- **Customer Service:** Provide excellent support by addressing customer questions and concerns regarding ticketing, travel itineraries, and any changes or cancellations.- **Documentation Handling:** Ensure all necessary travel documents are collected and verified, including passports and visa information, to comply with airline and regulatory requirements.- **Collaboration with Airlines:** Coordinate with airline partners to secure the best rates and availability for customers, maintaining strong professional relationships.- **Stay Updated on Travel Regulations:** Keep yourself informed about airline policies, travel advisories, and regulatory changes to provide accurate information to customers.Required Skills and Expectations:Candidates should possess strong communication skills and the ability to work in a fast-paced environment. Basic knowledge of computer systems and proficiency in using ticketing software is preferred. A positive attitude and dedication to providing outstanding customer service will be essential for success in this role. As a fresh graduate, eagerness to learn and adapt is highly valued.
View all details
Apply

Marketing Team Leader Jobs For 12th Pass Freshers

HDFC Life Insurance

  • 0 - 1 yrs
  • Harish Mukherjee Road Kolkata
Professional Communication Sales Customer Orientation Relationship Development Relationship Executive Branch Relationship Marketing
We are looking for a Marketing Team Leader to join our team. The ideal candidate will be enthusiastic about leading marketing initiatives while collaborating with a tight-knit group. This position is based in Harish Mukherjee Road and requires a full-time commitment to work from the office.**Key Responsibilities:**- **Lead Marketing Campaigns**: Oversee the planning and execution of marketing campaigns to increase brand awareness and drive sales.- **Team Management**: Direct a small team of marketing professionals, providing guidance, support, and motivation to achieve team goals.- **Market Research**: Conduct research to understand market trends and customer preferences, and use insights to shape marketing strategies.- **Performance Analysis**: Monitor and analyze the effectiveness of marketing campaigns, adjusting strategies as needed for better results.- **Collaboration**: Work closely with other teams such as sales and product development to align marketing efforts with overall business objectives.**Required Skills and Expectations:**- Candidates should have completed their 12th grade, with a strong desire to develop their marketing skills.- Excellent communication skills are essential, as you will need to convey ideas clearly to your team and during campaigns.- Basic knowledge of digital marketing techniques, including social media and online advertising, is preferred.- A proactive attitude and the ability to work well in a team environment are crucial for success in this role.- Being detail-oriented and organized will help in managing multiple projects efficiently.
View all details
Apply

Airport Guest Relationship Executive Jobs For Freshers - Kolkata

Fly Careers

  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Kolkata
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive, you will play a vital role in creating memorable experiences for travelers at Kolkata Airport. You will assist guests with their needs and ensure smooth operations to enhance their journey.Key Responsibilities:- **Guest Assistance**: Greet and assist passengers, addressing their queries and concerns with a friendly demeanor.- **Information Provider**: Offer timely information regarding flight schedules, boarding gates, and airport facilities to ensure that guests feel informed and comfortable.- **Problem Resolution**: Actively listen to guest complaints or issues and work towards effective solutions while maintaining a positive attitude.- **Coordination with Staff**: Collaborate with various airport staff and departments to ensure seamless guest experiences, including transportation, security, and baggage handling.- **Feedback Collection**: Gather feedback from passengers to improve services and pass valuable insights to management.Required Skills and Expectations:Candidates should have effective communication skills in both English and the local language, along with a friendly and approachable personality. A strong sense of customer service is crucial, as is the ability to remain calm under pressure. Candidates should be punctual, reliable, and able to work in a fast-paced environment. A high school diploma (10th pass) is required, and previous experience is not mandatory but will be considered an advantage. Enthusiasm and a willingness to learn are essential for success in this role.
View all details
Apply

Hiring Fresher - Domestic Ticketing Executive - Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Customer Relationship Ticket Booking Air Ticketing
As a Domestic Ticketing Executive, you will play a vital role in the travel industry by assisting customers with their travel needs. Your responsibilities will include:- **Booking Domestic Flights**: You will be responsible for making reservations for customers on various airlines, ensuring they get the best options based on their preferences and budget.- **Customer Assistance**: Providing support to customers for inquiries related to flight timings, availability, and pricing is essential. You'll need to respond to their questions promptly and courteously.- **Ticket Modifications and Cancellations**: You will handle changes to existing reservations, including cancellations and rescheduling, while following airline policies and procedures.- **Issuing Tickets**: Once bookings are confirmed, you will issue tickets accurately and ensure that all details are correct to avoid any travel issues for customers.- **Maintaining Records**: Its important to keep detailed records of all transactions and customer interactions, allowing for effective follow-up and reference for future bookings.To succeed in this role, you should possess excellent communication skills and a strong customer service orientation. Attention to detail is crucial for handling bookings and avoiding errors. A basic understanding of the travel industry and ticketing procedures will be beneficial. Ideally, you should be comfortable using computers and familiar with ticketing software. A positive attitude and the ability to work in a team will help you thrive in this fast-paced environment.
View all details
Apply

Get Personalized Job Matches

Based on your experience, skills, interests, and career goals to help you find the most relevant opportunities faster. Register Now!

Jobs by Related Category

Hiring Fresher / Customer Care Executive / 10th Pass

Nextstep Consultancy Services

  • Fresher
  • 1.5 Lac/Yr
  • Park Street Kolkata
Customer Relationship Customer Care Outbound Calling Customer Service Customer Handling Customer Communication Customer Support
Job Title: Customer Care Executive Location: park street kolkata Salary: 10000-12000 Experience: Fresher / Experienced Job Description:We are looking for a dedicated and customer-focused Customer Care Executive to handle customer queries, provide support, and ensure a smooth customer experience. Key Responsibilities:Handle inbound & outbound customer callsResolve customer queries and complaints efficientlyProvide accurate information about products/servicesMaintain customer records and update databasesFollow up with customers for feedback and issue resolutionEnsure high customer satisfaction levels Requirements:Minimum 10th passGood communication skills (Hindi/English)Basic computer knowledgeAbility to handle pressure and multitaskPositive attitude and customer-centric approach
View all details
Apply

12th Pass Freshers For Customer Support Executive

Woodrock Infotech

  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Kolkata
Customer Relationship Customer Care Customer Service Customer Support Domestic BPO Customer Handling BPO Voice Chat Support Good Communication Skills
We are looking for a Customer Support Executive to join our team in Kolkata. This role is perfect for individuals who are eager to start their careers in customer service and have a passion for helping others.**Key Responsibilities:**- **Assist Customers:** Provide accurate information and support to customers regarding products and services through phone, email, or chat.- **Resolve Issues:** Identify and troubleshoot customer problems, ensuring timely and effective solutions to enhance satisfaction.- **Record Interactions:** Keep detailed records of customer interactions, feedback, and inquiries to help improve service quality.- **Follow Up:** Reach out to customers after resolving their issues to ensure they are satisfied with the outcome and to gather feedback.- **Collaborate with Teams:** Work closely with other departments to address customer concerns and stay updated on product knowledge.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are crucial for clearly conveying information and understanding customer needs.- **Problem Solver:** Ability to analyze issues and provide solutions while maintaining a positive attitude even in challenging situations.- **Team Player:** Demonstrate a willingness to work collaboratively with team members to achieve shared goals.- **Adaptable:** Be open to learning new skills and adjusting to changes in workload or processes as needed.- **Technical Proficiency:** Basic computer skills to navigate customer support software and other online tools comfortably.Candidates should be male, have completed their 12th grade, and have 0 to 1 year of experience. This position requires a full-time commitment and will be based in the office.
View all details
Apply

Field Sales Executive Jobs For Freshers - Kolkata

Elixa India

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Female
  • Golpark Kolkata
Retail Sales B2B Sales Customer Relationship Marketing Communication
We are hiring a Sales Executive for our RO water purifier business. The candidate will be responsible for handling customer inquiries, explaining products, and closing sales.Responsibilities:Attend incoming customer calls and WhatsApp chatsExplain RO products and services to customersConvert leads into salesCoordinate with technicians for installationFollow up with customersVisit customers if requiredRequirements:Good communication skills (Hindi/Bengali + basic English)Basic sales knowledge (experience preferred)Confident and polite behaviorFreshers can also apply
View all details
Apply

Face-to-Face For Customer Care Executive Jobs (Freshers)

Digitech call system pvt ltd

  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Salt Lake Kolkata
Customer Care Customer Service Customer Handling Customer Management Cold Calling Customer Communication Customer Relationship Voice Process BPO Voice
As a Customer Care Executive, you will play a vital role in ensuring customer satisfaction and providing support through various channels. You will handle inquiries and resolve issues while maintaining a high standard of service.**Key Responsibilities:**- **Handle Customer Inquiries:** Respond to customer questions and concerns via phone, email, or chat to provide timely assistance and information.- **Resolve Issues:** Identify customer problems and work to resolve them effectively, ensuring a positive experience and rebuilding trust.- **Maintain Customer Records:** Accurately document interactions with customers in the system to track inquiries and updates for future reference.- **Provide Product Information:** Educate customers on product features and services to enhance their understanding and improve their overall experience.- **Follow Up:** Regularly check in with customers post-interaction to confirm their issues are resolved and to gather feedback on their experience.**Required Skills and Expectations:**- **Communication Skills:** You should have strong verbal and written communication skills to effectively assist customers and clearly convey information.- **Problem-Solving Ability:** The role requires quick thinking and creativity to find effective solutions to customer issues.- **Attention to Detail:** A keen eye for detail helps ensure accurate documentation and reduces the chances of errors in customer interactions.- **Team Player:** You will collaborate with team members and other departments to improve service delivery and resolve customer issues.- **Basic Computer Skills:** Familiarity with computer applications and typing skills are essential for handling customer inquiries efficiently.
View all details
Apply

Air Ticketing Executive (Freshers) Kolkata

Go Star Aviation

  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking
As an Air Ticketing Executive in Kolkata, you will assist customers with flight bookings, changes, and cancellations while providing exceptional service.Key Responsibilities:1. **Flight Reservations**: You will manage and process flight reservations, ensuring accuracy and timely confirmation for customers.2. **Customer Service**: Interact directly with clients to understand their travel needs, addressing any queries and providing solutions to enhance their experiences.3. **Ticket Issuance**: Prepare and issue electronic tickets while ensuring compliance with airline policies and regulations.4. **Fare Calculation**: Accurately calculate and communicate fares, taxes, and fees, ensuring clarity for customers before purchases.5. **Problem Resolution**: Facilitate solutions for customer issues, including refunds and itinerary changes, while keeping clients updated on progress.6. **Database Management**: Maintain and update customer records and transaction details efficiently for future reference.Required Skills and Expectations:Candidates must have completed their 12th grade and should possess strong communication skills to interact effectively with customers. Attention to detail is critical to ensure accurate ticketing and fare calculations. A basic understanding of airline industry practices will be an added advantage. Proficiency in basic computer applications promotes efficiency in managing bookings and customer interactions. A positive attitude and willingness to learn will contribute to your success in this role.
View all details
Apply

Hiring For 10th Pass Freshers - Field Sales Executive

Tat Hr Solution

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Dum Dum Kolkata
Direct Sales Lead Generation Marketing Communication Field Sales Customer Relationship
Urgent Hiring - Direct Sales Executive (Male / Female)Company: Kutchina Appliance Location: Dum Dum Nearby candidate hole best
View all details
Apply

Field Sales Executive Fresher

Tide Business Platform

  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Kolkata
Customer Relationship Retail Sales Marketing Communication Field Sales b2c Marketing Negotiation Skills Field Marketing Lead Generation Selling Skills
Job OverviewWe are looking for a dynamic and result-oriented Field Sales Executive to generate new business opportunities and manage client relationships. The candidate will be responsible for visiting customers, promoting products/services, and achieving sales targets.
View all details
Apply

Face-to-Face For Branch Banking Officer Jobs (Freshers)

Axis Group of Services

  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Burdwan Kolkata
Customer Management Customer Manager Customer Relationship Customer Retention Customer Acquisition Office Accountant Office Operation Banking Back Office Back Office Sales Back Office Assistant Back End Processing Back Office Coordinator Back Office Incharge Back Office Manager Back Office Officer Front Officer Front Office Front Desk Front Office Operations Front Office Executive
Branch Officer - Job Role & ResponsibilitiesA Branch Officer is part of the banks core operations and customer service team. The role includes both operations + sales support. Key Responsibilities1. Customer ServiceHandle walk-in customers at the branchResolve queries related to accounts, ATM, internet banking, etc.Maintain high customer satisfaction2. Account Opening & DocumentationOpen Savings & Current AccountsVerify KYC documents (PAN, Aadhaar, etc.)Ensure compliance with RBI guidelines3. Banking OperationsCash handling (deposit/withdrawal)Cheque processing & clearingMaintain daily transaction records4. Sales & Cross-SellingPromote banking products (FD, RD, Insurance, Loans, Credit Cards)Achieve monthly sales targetsGenerate leads for new customers5. Relationship ManagementMaintain relationships with existing customersUpsell products based on customer needs6. Compliance & SecurityFollow bank policies and proceduresPrevent fraud and ensure secure transactions Skills RequiredGood communication & customer handlingBasic computer knowledgeSales and persuasion skillsAttention to detailProblem-solving ability Eligibility CriteriaGraduate (any stream)Age: Usually 21-30 yearsFresher / Experienced both can apply Salary (Approx)16,000 - 20,000/month (entry level)Incentives + PF + ESICareer Growth:Branch Officer Assistant Manager Deputy Manager Branch ManagerHR Contact - 9433816131
View all details
Apply

Hiring For Retail Sales Executive

Fluid Energy System Private Limited

  • 2 - 8 yrs
  • 3.0 Lac/Yr
  • Rabindra Sarovar Kolkata
Professional Communication Customer Relationship Retail Sales Channel Sales Lead Generation Field Sales Negotiation Skills Direct Sales Field Marketing Selling Skills
HAVING EXPERIENCE IN RETAIL SALES / DIRECT MARKETING .( PAST EXPERIENCE IN HANDLING INTERRIOR DESIGNERS / PLUMBERS / CONSULTANTS IS PREFERRED ).CANDIDATE SHOULD BE SMART , GOOD COMMUNICATION SKILL , HARD WORKING WITH A PLEASING PERSONALITY . IQ LEVEL SHOULD BE EXCELLENT AND SHOULD BE HAVING GOOD NEGOTIATION SKILL TO CLOSE THE SALE / TAKE DECISIONS INDEPENDENTLYSHOULD HAVE 2 WHEELER WITH A VALID LICENCE OR ABLE TO DRIVE 2 WHEELER AND HAVE A VALID LICENCE.
View all details
Apply

Walk-in Opening For Field Sales Executive

GPA Fire Safety and Equipment

  • 1 - 2 yrs
  • 1.8 Lac/Yr
  • Barasat Kolkata
Customer Relationship Corporate Sales Lead Generation Field Sales b2c Marketing Selling Skills Marketing Communication
We are looking for a dedicated Field Sales Executive to join our team in Barasat. The ideal candidate will have 1 to 2 years of sales experience and a strong desire to meet and exceed sales targets.**Key Responsibilities:**- **Customer Engagement**: Actively visit potential and existing clients to build relationships, understand their needs, and present our products effectively.- **Sales Target Achievement**: Consistently meet or exceed monthly sales targets by implementing effective sales strategies and utilizing personal selling skills.- **Market Research**: Stay informed about market trends and competitors to identify new sales opportunities and adjust sales approaches accordingly.- **Reporting**: Maintain accurate records of sales activities and customer interactions for performance tracking and analysis.- **Collaboration**: Work closely with the sales team and management to share insights and support marketing initiatives.**Required Skills and Expectations:**- Must have completed at least the 12th grade.- A minimum of 1 to 2 years of experience in field sales is required.- Strong communication and interpersonal skills to effectively connect with clients.- Good negotiation skills to close sales deals successfully.- Ability to work independently and manage time effectively, ensuring all targets are met.- Basic knowledge of sales techniques and customer relationship management.- Must be male, as specified for the role.If you are passionate about sales and have the drive to succeed, we encourage you to apply.
View all details
Apply

Hiring Fresher / Customer Support Executive / 12th Pass

Career Comfort

  • 0 - 4 yrs
  • 3.3 Lac/Yr
  • Kolkata
Customer Relationship Customer Support BPO Voice Good Communication Skills Customer Handling
Interested candidates send their cv on 9671112668 . i check every message there .As a Customer Support Executive, you will play a crucial role in providing excellent service to our customers. This position is based in Kolkata and requires you to work full-time in the office.**Key Responsibilities:**- **Respond to Customer Queries:** Address customer questions and concerns via phone, email, or chat, ensuring timely and accurate responses to enhance customer satisfaction.- **Provide Product Information:** Share detailed information about our products and services to assist customers in making informed decisions.- **Troubleshoot Issues:** Identify and resolve customer issues effectively, escalating complex problems to the appropriate team when necessary.- **Maintain Customer Records:** Keep updated records of customer interactions and transactions in our database to ensure accurate tracking of customer support activities.- **Follow Up with Customers:** Reach out to customers to confirm issue resolution and gather feedback, ensuring continuous improvement in service quality.- **Collaborate with Teams:** Work with various internal teams to address customer needs and streamline processes for better service delivery.To succeed in this role, you should have strong communication skills, both written and verbal, to effectively interact with customers. A good understanding of customer service principles and a patient, friendly demeanor are essential. Basic computer skills and familiarity with office software are expected. Previous experience in customer support is a plus but not mandatory, as we welcome enthusiastic candidates eager to learn and grow in the field.
View all details
Apply

Female - Walk-in For Hiring For Field Sale Executive

Brights Wave

  • 2 - 8 yrs
  • 1.0 Lac/Yr
  • Kolkata
Retail Sales Channel Sales Corporate Sales Customer Relationship
Required Field Sales Executive.
View all details
Apply

Walkin For Customer Care Executive Jobs (Freshers)

SF Services Pvt. Ltd

  • Fresher
  • 2.3 Lac/Yr
  • Kolkata
Customer Relationship Customer Service Customer Management Customer Handling Customer Communication Verification Process Banking Back Office
We are seeking a dedicated Customer Care Executive to join our team in Kolkata. This is a full-time work-from-home position, perfect for freshers who have completed their 12th grade.As a Customer Care Executive, you will be the first point of contact for our customers, assisting them with their queries and providing solutions to enhance their experience with our services.Key Responsibilities:1. **Assist Customers**: Respond to customer inquiries promptly via phone, email, or chat, ensuring they receive accurate and helpful information.2. **Problem Solving**: Identify issues raised by customers and resolve them efficiently or escalate them to the appropriate department when necessary.3. **Maintain Records**: Keep accurate records of customer interactions, transactions, comments, and complaints to ensure follow-up and service improvement.4. **Product Knowledge**: Stay informed about our products and services to provide the best possible support and guidance to customers.5. **Feedback Collection**: Gather customer feedback to improve service quality and report issues to management for further action.Required Skills and Expectations:The ideal candidate should have excellent communication skills, both verbal and written, to interact effectively with customers. A friendly, patient, and empathetic demeanor is essential to create a positive experience. Attention to detail and the ability to manage time efficiently are crucial, as well as the capability to learn and adapt to our processes and technologies quickly. A passion for customer service and a proactive approach to problem-solving will greatly contribute to your success in this role.
View all details
Apply

Opening For Customer Care Executive Fresher

India Glob Tell Solution

  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Kolkata
Customer Relationship Customer Care
We are looking for a dedicated Customer Care Executive to join our team. As a key member of the customer service department, you will play an essential role in ensuring customer satisfaction by addressing their needs and inquiries effectively.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle phone calls, emails, and chat messages from customers, providing assistance and resolving issues in a timely manner.- **Provide Product Information:** Offer detailed information about our products and services, helping customers make informed decisions that meet their needs.- **Maintain Customer Records:** Accurately log customer interactions and feedback in our system to ensure updated records for future reference.- **Resolve Complaints:** Listen to customer concerns and work towards satisfactory solutions, ensuring they feel valued and respected.- **Follow Up with Customers:** Reach out to customers after their issues are resolved to ensure their satisfaction and gather feedback for continuous improvement.**Required Skills and Expectations:**The ideal candidate should possess excellent communication skills, both written and verbal, with the ability to listen actively. You should be comfortable using technology for communication and have basic computer skills, including familiarity with email and chat applications. A positive attitude and the ability to remain calm under pressure are essential. Prior experience in customer service is a plus, but not mandatory. A strong willingness to learn and a commitment to helping customers are expected traits for this role.
View all details
Apply

Field Sales Executive (2-6 Years)

Minu Sarees

  • 2 - 6 yrs
  • 3.5 Lac/Yr
  • Burrabazar
Customer Relationship Selling Skills
Job Summary1.Primary Order Confirmation from Dealer/Whole seller by showing Sample. 2.Outstanding Collection by Cheque 3. Order Execution through Manager for DispatchResponsibilities and Duties1.Order conformation of Retail Booking (Individual Shop) through Agent 2. Dispatch Followup 3. Party Dispute Solving 4. Payment Collection
View all details
Apply

12th Pass Freshers For Customer Relationship Executive

call4career

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Kolkata
Inbound Calls Outbound Calling
- Build and maintain strong, long-lasting customer relationships: As a Customer Relationship Executive, you will be responsible for building rapport with customers to ensure their satisfaction and loyalty towards the company.- Address customer inquiries and resolve complaints: You will need to actively listen to and understand customer concerns, providing timely solutions to ensure a positive experience and maintain customer retention.- Communicate with customers through various channels: Whether it's responding to emails, phone calls, or messages, you will need to effectively communicate with customers to address their needs and concerns promptly.- Keep accurate records of customer interactions: Maintaining detailed records of customer interactions and transactions is essential for tracking customer preferences and resolving any issues efficiently.- Collaborate with other teams to ensure customer satisfaction: Working closely with sales, marketing, and other departments to coordinate efforts and provide a seamless customer experience.Required skills and expectations:- Excellent communication skills: Strong verbal and written communication skills are essential for effectively interacting with customers and addressing their needs.- Problem-solving abilities: The ability to think critically and resolve customer issues in a timely and effective manner.- Patience and empathy: A customer-centric approach with the ability to listen empathetically and remain calm under pressure.- Basic computer skills: Proficiency in using computer applications and systems to access customer information and communicate effectively.- Ability to work in a fast-paced environment: Adaptability and a positive attitude towards handling multiple customer inquiries and resolving issues efficiently.
View all details
Apply

Air Ticketing Executive || Freshers & Experienced

Fly Careers

  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking
We are looking for a motivated Air Ticketing Executive to join our team in Kolkata. The ideal candidate will enjoy working in a dynamic environment and handling customer inquiries. **Key Responsibilities:**- **Ticket Booking:** Handle the booking of air tickets for customers, ensuring all details are accurate and meet their travel requirements.- **Customer Service:** Provide excellent service by answering queries about flight schedules, prices, and baggage policies, and resolving any issues customers may face.- **Fare Quotation:** Offer customers fare options by checking availability and comparing different airlines prices and services.- **Documentation:** Ensure all ticketing documentation is correctly filled out and processed, maintaining compliance with company standards.- **Payment Processing:** Assist customers with payment procedures, ensuring all transactions are handled securely and documented properly.- **Coordination with Airlines:** Maintain effective communication with airline representatives to stay updated on any changes to flights, schedules, or policies.**Required Skills and Expectations:**- Strong communication skills are essential, both verbal and written, to effectively assist customers and convey information clearly.- Basic knowledge of airline systems and fare structures is preferred, though training may be provided for the right candidate.- Attention to detail is important to ensure accurate ticketing and customer satisfaction.- A proactive and friendly attitude is necessary to create a positive experience for customers.- Must be comfortable working in an office environment and have proficiency in computer operations and basic software applications.
View all details
Apply

Customer Relationship Executive Jobs For Freshers - Kolkata

Fly Careers

  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Outbound Calling Strategic Communication Customer Retention Inbound Calls
We are looking for a Customer Relationship Executive to join our team in Kolkata. This position is ideal for individuals who have recently completed their education and are eager to start their careers in customer service.Key Responsibilities:- **Communicate with Customers**: You will engage with customers through calls and emails, addressing their inquiries and providing information about our products and services. This requires good listening skills and a friendly demeanor.- **Resolve Issues**: When customers face problems, you will help resolve their issues quickly and effectively, ensuring a positive experience. This may involve coordinating with other departments for a resolution.- **Maintain Records**: You will keep detailed records of customer interactions and transactions. Accurate data entry helps track customer satisfaction and resolves future inquiries efficiently.- **Follow Up**: Regularly check in with customers to ensure they are satisfied with our services. This helps build strong relationships and encourages repeat business.- **Provide Feedback**: Share insights and feedback from customers with the team to help improve our products and services. Your input will be valuable in enhancing the overall customer experience.Required Skills and Expectations:- Excellent communication skills in both verbal and written formats are essential for effective interaction with customers.- A positive attitude and willingness to learn are crucial, as this role involves direct customer engagement.- Basic computer skills and familiarity with office software will help you manage customer records and reports.- Strong problem-solving skills and the ability to think on your feet will be necessary for addressing and resolving customer issues. - A team player mentality is important, as you will be working closely with colleagues to achieve common goals.
View all details
Apply

12th Pass Freshers For Customer Relationship Executive

Fly Careers

Ground Staff Freshers Customer Relationship
Hiring for 25 Customer Relationship Executive Jobs in Kolkata, Paschim Bardhaman, Purba Bardhaman, Purba Medinipur, Paschim Medinipur, Purulia, South 24 Parganas, North 24 Parganas, Bhubaneswar, Ranchi, for Freshers,Required Educational Qualification is : 12th Pass, 10th Pass with Good knowledge in Ground Staff, freshers, Customer Relationship etc.
View all details
Apply

Freshers & Experience || Full Time || Air Ticketing Executive

Aerodrome

  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Kolkata
Airport Ticketing Aviation Airport Staff Air Ticketing Customer Relationship
Ticketing & ReservationsBook flight tickets using reservation systems (like GDS - Global Distribution Systems)Issue, reissue, or cancel tickets as per customer requestsCheck seat availability and fare details Customer HandlingAssist customers in choosing the best flights (routes, timing, price)Answer queries related to fares, baggage, and travel policiesProvide information about airlines like IndiGo, Air India, or SpiceJet Payment & DocumentationProcess payments (cash, card, online)Generate invoices and maintain booking recordsEnsure passenger details are accurate (name, passport, etc.) Changes & RefundsHandle ticket cancellations and refundsModify bookings (date change, route change, upgrades)Apply airline rules and penalties correctly CoordinationCoordinate with airlines and travel partnersFollow airline policies and fare rulesStay updated on offers, discounts, and travel regulations Skills RequiredGood communication and customer service skillsBasic computer knowledge (especially booking software)Attention to detailProblem-solving abilityKnowledge of domestic & international travel rules EligibilityMinimum: 10+2 (graduation preferred)Courses in air ticketing or travel & tourism are a plusKnowledge of systems like Amadeus, Galileo, or Sabre is beneficial
View all details
Apply

Face-to-Face For Customer Care Executive Jobs (Freshers)

Aerodrome

  • Fresher
  • 3.3 Lac/Yr
  • Kolkata
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Communication Call Center Computer
We are looking for a Customer Service Executive to join our team in Kolkata. This is a full-time position suited for fresh graduates who have completed their 12th grade. You will be the first point of contact for our customers and play a crucial role in ensuring their satisfaction.Key responsibilities include:1. **Responding to Customer Inquiries**: You will answer customer questions via phone, email, or chat, providing clear and helpful information about our products and services.2. **Resolving Issues**: When customers face problems, you will troubleshoot and provide solutions in a timely manner, ensuring a positive experience.3. **Maintaining Customer Records**: You will keep accurate records of customer interactions and feedback, which will help improve our services.4. **Collaborating with Team Members**: Working closely with your colleagues, you will share insights and strategies to enhance customer satisfaction and streamline processes.To succeed in this role, you should have excellent communication skills in English and your local language, and a friendly, approachable demeanor. You must be patient and attentive, able to listen to customer needs, and provide appropriate solutions. Strong problem-solving skills are essential, along with a willingness to learn and adapt. A positive attitude and dedication to customer service will help you thrive in our supportive work environment.if you have any queries, you can contact this number- +91 8240869441
View all details
Apply

Hiring Fresher / Air Cargo Executive / 12th Pass

Aerodrome

  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Kolkata
Customer Relationship Ticket Booking Air Ticketing
currently we are hirring for 150 air cargo executive for pan india based , but for interview you have to come kolkata , kindly intrestes candidtes drop your cv in the given ref. number .... thank you
View all details
Apply

Openings For Customer Support Executive || Freshers & Experienced

Digitech call system pvt ltd

  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Salt Lake Kolkata
Customer Relationship Customer Care BPO Voice
We are looking for a Customer Support Executive to join our team in Salt Lake. In this full-time role, you will be responsible for providing excellent customer service and ensuring customer satisfaction. **Key Responsibilities:**- **Respond to Customer Inquiries:** Handle phone calls, emails, and live chats from customers, answering their questions in a timely and friendly manner.- **Resolve Issues:** Identify customer problems and provide solutions, ensuring that issues are addressed promptly to enhance customer experience.- **Maintain Customer Records:** Update and manage customer information in our database, ensuring accuracy and confidentiality of data.- **Follow Up with Customers:** Reach out to customers after their issues have been resolved to make sure they are satisfied with the solution provided.- **Collaborate with Team Members:** Work closely with other team members and departments to ensure a seamless experience for customers.**Required Skills and Expectations:**- **Good Communication Skills:** You should be able to clearly express ideas and provide information in a friendly manner to customers.- **Problem-Solving Ability:** Ability to think on your feet and provide effective solutions quickly will be crucial.- **Basic Computer Skills:** Familiarity with computers and common software applications is necessary for managing customer information.- **Team Player:** You should be willing to work collaboratively with colleagues to achieve common goals.- **Positive Attitude:** A friendly and positive demeanor is essential to create a pleasant experience for customers.
View all details
Apply

Freshers For Airport Guest Relationship Executive - Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Customer Relationship Airline Operations Airport Ticketing Airport Operation Passenger Handling Airline Customer Service
We are seeking a friendly and dedicated Airport Customer Service Associate to join our team in Kolkata. This role is perfect for those eager to kickstart their careers in the airport industry and interact with travelers daily.Key responsibilities for this position include greeting passengers as they enter the airport, ensuring they feel welcome and assisted. You will help check in passengers for their flights, verifying their travel documents and providing boarding passes. Assisting with luggage handling and answering questions about flights, airport facilities, and services is also a crucial part of the job. You
View all details
Apply

Airport Guest Relationship Executive Fresher

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Ground Staff Activities Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Passenger Handling Guest Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive in Kolkata, you will play a vital role in creating positive experiences for travelers. Your main focus will be on assisting guests with their needs at the airport.**Key Responsibilities:**- **Welcoming Guests:** Greet passengers warmly upon their arrival and ensure they feel valued and cared for.- **Providing Information:** Offer accurate information about flights, airport services, and local attractions to help guests navigate the airport.- **Handling Queries:** Address guest questions and concerns promptly, ensuring a swift resolution to any issues they may face.- **Assisting with Check-ins:** Support passengers during the check-in process, providing guidance and ensuring they have all necessary documents.- **Coordinating Services:** Work closely with various airport services like baggage handling and customs to ensure smooth operations for guests.- **Building Relationships:** Foster positive relationships with travelers to encourage repeat visits and enhance airport reputation.**Required Skills and Expectations:**Ideal candidates should possess excellent communication and interpersonal skills, making them approachable and friendly. A good understanding of customer service principles is essential. You should be able to work in a fast-paced environment, handle stressful situations calmly, and maintain a professional demeanor at all times.Candidates must have a minimum of a 12th-grade education, and while no prior experience is necessary, a willingness to learn and adapt is crucial. Being detail-oriented and capable of multitasking will help you succeed in this role.
View all details
Apply

Interview For Airport Passenger Service Associate || 12th Pass - Freshers

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking Ticket Checking Staff Ticket Support Executive Relationship Development
As an Airport Passenger Service Associate in Kolkata, you will play a vital role in ensuring a smooth and pleasant experience for travelers. You will be responsible for various tasks that help support passengers from check-in to boarding.Key Responsibilities:- **Check-In Assistance**: Help passengers with the check-in process, ensuring they know what documents are needed and guiding them through the procedures.- **Luggage Handling**: Assist passengers with their luggage, providing information about weight limits and helping them with baggage drop-off.- **Provide Information**: Answer questions from travelers regarding flight details, gate information, and airport services to ensure they have the assistance they need.- **Customer Support**: Address and resolve any concerns or complaints from passengers by providing them with the necessary support and guidance.- **Boarding Facilitation**: Help manage the boarding process by checking boarding passes and guiding passengers to their designated gates.- **Emergency Preparedness**: Stay aware of safety protocols and assist in emergencies, ensuring passenger safety at all times.Required Skills and Expectations:- Strong communication skills are crucial for interacting with passengers and addressing their needs effectively.- A friendly and positive attitude will help create a welcoming environment for travelers.- Basic computer skills are required to manage check-in systems and access flight information.- Ability to work in a fast-paced environment while maintaining attention to detail is important to ensure smooth operations.- Willingness to work flexible hours, including weekends and holidays, is essential to accommodate flight schedules and passenger needs.
View all details
Apply

Opening For Customer Care Executive

India Glob Tell Solution

  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Kolkata
Communication Skills Customer Relationship
We are looking for a Customer Care Executive to join our team in a part-time work-from-home role. The ideal candidate will help ensure our customers have the best experience with our services.**Key Responsibilities:**- **Respond to Customer Inquiries:** Answer customer questions via phone, chat, or email promptly and accurately to provide excellent service.- **Resolve Issues:** Listen to customers problems and find effective solutions, ensuring their concerns are addressed quickly and satisfactorily.- **Maintain Records:** Keep detailed records of customer interactions and transactions to track issues and solutions for future reference.- **Provide Product Information:** Share clear and accurate information about our products and services to help customers make informed decisions.- **Follow Up:** Reach out to customers after their issues have been resolved to ensure satisfaction and gather feedback for improvement.**Required Skills and Expectations:**Candidates should have strong communication skills, both written and verbal, to engage effectively with customers. A high level of empathy and patience is essential for understanding customer needs and resolving issues kindly. Basic computer skills are necessary, including proficiency in using email and chat platforms. Candidates should be organized and able to manage time efficiently, especially while working from home. A customer-oriented mindset, with a focus on delivering high-quality service, and a willingness to learn will help you excel in this role. No prior experience is required, but a can-do attitude is a must.
View all details
Apply

B.A Freshers For Branch Banking Officer

Axis Group of Services

  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • South Kolkata
Customer Management Customer Manager Customer Relationship Customer Retention Customer Acquisition Office Accountant Office Operation Banking Back Office Back Office Sales Back Office Assistant Back End Processing Back Office Coordinator Back Office Incharge Back Office Manager Back Office Officer Front Officer Front Office Front Desk Front Office Operations Front Office Executive
Branch Officer - Job Role & ResponsibilitiesA Branch Officer is part of the banks core operations and customer service team. The role includes both operations + sales support. Key Responsibilities1. Customer ServiceHandle walk-in customers at the branchResolve queries related to accounts, ATM, internet banking, etc.Maintain high customer satisfaction2. Account Opening & DocumentationOpen Savings & Current AccountsVerify KYC documents (PAN, Aadhaar, etc.)Ensure compliance with RBI guidelines3. Banking OperationsCash handling (deposit/withdrawal)Cheque processing & clearingMaintain daily transaction records4. Sales & Cross-SellingPromote banking products (FD, RD, Insurance, Loans, Credit Cards)Achieve monthly sales targetsGenerate leads for new customers5. Relationship ManagementMaintain relationships with existing customersUpsell products based on customer needs6. Compliance & SecurityFollow bank policies and proceduresPrevent fraud and ensure secure transactions Skills RequiredGood communication & customer handlingBasic computer knowledgeSales and persuasion skillsAttention to detailProblem-solving ability Eligibility CriteriaGraduate (any stream)Age: Usually 21-30 yearsFresher / Experienced both can apply Salary (Approx)16,000 - 20,000/month (entry level)Incentives + PF + ESICareer Growth:Branch Officer Assistant Manager Deputy Manager Branch ManagerHR Contact - 9433816131
View all details
Apply
View More Jobs

Apply to 213 Customer Relationship Executive Job Vacancies in Kolkata

  • Kolkata Jobs
  • Hyderabad Jobs
  • Ahmedabad Jobs
  • Bangalore Jobs
  • Mumbai Jobs
  • Pune Jobs
  • Chennai Jobs
  • Delhi Jobs