Customer Relationship Job Vacancies in Patna

As an Airport Customer Service Associate, you will be the friendly face at the airport, helping travelers with their needs and ensuring they have a pleasant experience. **Key Responsibilities:**- **Greeting Passengers**: Welcome passengers with a warm smile and assist them as they enter the airport, setting a positive tone for their journey.- **Check-In Assistance**: Help travelers with the check-in process, including checking luggage and printing boarding passes, ensuring that everything runs smoothly.- **Providing Information**: Answer questions about flight schedules, boarding gates, and general airport services, helping travelers navigate the airport efficiently.- **Resolving Issues**: Address any complaints or issues that passengers may have, offering solutions and support to ensure their satisfaction.- **Coordination with Airlines**: Collaborate with airline staff to communicate any flight delays or changes, keeping passengers informed and calm.**Required Skills and Expectations:**- **Strong Communication Skills**: You should be able to communicate clearly and effectively, both verbally and in writing, to assist passengers from diverse backgrounds.- **Customer Service Attitude**: A friendly and helpful demeanor is essential, as the role involves interacting with many people each day.- **Problem-Solving Ability**: Being able to think quickly and resolve issues as they arise is crucial for maintaining customer satisfaction.- **Team Player**: You should work well with colleagues across different departments to ensure a smooth operation.- **Basic Computer Skills**: Familiarity with computers and checking systems is needed to assist with check-ins and inquiries. This position is ideal for individuals ready to start their career in customer service at the bustling airport environment.

As an Air Ticketing Staff member, you will play a crucial role in ensuring smooth travel arrangements for customers. Your primary responsibilities will include managing ticket bookings, providing customer support, and ensuring compliance with airline processes. **Key Responsibilities:**- **Manage Flight Reservations:** You will use reservation systems to book and modify flight itineraries for customers based on their preferences and schedules.- **Handle Customer Inquiries:** Address customer inquiries regarding flight details, pricing, and policies, ensuring all questions are answered professionally and accurately.- **Payment Processing:** Assist customers with payment methods and ensure transactions are processed correctly to confirm bookings.- **Issue Tickets:** Generate electronic tickets and send them to customers, ensuring all necessary details are included and correct.- **Maintain Records:** Keep accurate records of bookings, transactions, and customer interactions, which are essential for tracking sales and resolving issues.**Required Skills and Expectations:**- Strong communication skills are essential for effectively interacting with customers and providing clear information.- Basic computer skills are required for navigating booking systems and managing emails.- A customer-oriented approach is necessary to offer excellent service and resolve any issues that may arise.- Attention to detail is crucial for ensuring accuracy in bookings and ticketing processes.- Candidates should be adaptable and willing to learn, as you will be working in a fast-paced environment and must quickly adjust to changing customer needs.

As an Air Ticketing Staff in Patna, India, you will be responsible for assisting customers in booking air tickets, providing information on flight schedules, and handling customer inquiries and concerns. Additionally, you will be required to maintain accurate records of ticket sales and payments.Key responsibilities include processing ticket orders, confirming flight reservations, issuing tickets, and ensuring customer satisfaction throughout the booking process. You will also need to handle payment transactions, manage refunds and cancellations, and maintain a neat and organized ticketing counter.To excel in this role, you should have strong communication and customer service skills, be detail-oriented, and have basic computer knowledge. Additionally, the ability to work efficiently under pressure, handle multiple tasks simultaneously, and resolve customer issues promptly is essential. A 10th Pass qualification is required for this entry-level position, and previous experience in a similar role is preferred but not mandatory. A willingness to learn and adapt to different situations is highly valued in this fast-paced environment.

A Customer Care Executive is responsible for handling customer inquiries, resolving customer issues, and providing excellent customer service. The main responsibilities include answering incoming calls, making outbound calls, responding to emails, and providing support to customers through various communication channels. Skills required for a Customer Care Executive include:1. Customer Relationship Management: Building and maintaining positive relationships with customers to ensure satisfaction and loyalty.2. Outbound Calling: Making proactive calls to customers for sales, follow-ups, and feedback.

We are hiring Airport Ground Staff for Passenger Service - Check-In Baggage Handling and Customer Assistance at airport terminals.Responsibilities -Passenger check - in boardingCustomer service at countersBaggage scanning tag printingHelping passengers at gatesCoordination with security airlinesEligibility-10th 12th Pass and AboveAge - 18 37 MaleAge - 18 30 Female Fresher Welcome Good communicationSalary -18000 35000 + PF + ESIC + Overtime + Travel AllowanceJob Location -Kolkata Airport - Patna Airport - Ranchi Airport - Bhubaneswar AirportHow to Apply -

We are looking for a dedicated Customer Service Associate to join our team in Patna. This entry-level position is ideal for someone eager to assist customers and improve their experience.Key Responsibilities:1. **Customer Assistance**: Respond to customer inquiries through phone, email, or in-person, ensuring their questions and issues are addressed promptly and accurately.2. **Issue Resolution**: Identify and resolve customer complaints by providing effective solutions, escalating issues when necessary, and following up to ensure satisfaction.3. **Product Knowledge**: Maintain a strong understanding of our products and services to provide informed assistance and enhance customer interactions.4. **Data Entry**: Accurately record customer interactions and transactions in our database, keeping all information up to date.5. **Team Collaboration**: Work closely with team members to share insights and improve service processes, contributing to a positive working environment.Required Skills and Expectations:Candidates should have a minimum of a 10th-grade education and ideally possess up to one year of experience in customer service. Strong communication skills, both verbal and written, are essential for effective interaction with customers. A friendly and patient attitude is necessary for addressing various customer needs. Candidates must be flexible, willing to learn, and capable of handling challenging situations with professionalism. Time management and organizational skills are important to keep track of customer inquiries and resolutions.

We are looking for an Air Ticketing Staff member to join our team in Patna. This is a full-time position suitable for individuals with minimal experience, including freshers.**Key Responsibilities:**- **Booking Flights:** Assist customers in selecting and booking flights based on their travel preferences and schedules. This requires a good understanding of available options to ensure customer satisfaction.- **Issuing Tickets:** Process ticketing, ensuring all flight details are correct. Accuracy is essential to prevent any issues during travel.- **Handling Inquiries:** Address customer questions related to flight availability, fares, and procedures. Good communication skills are necessary to provide clear and helpful information.- **Managing Changes:** Help customers make changes to their bookings, whether it's re-scheduling or cancellations. You must be familiar with airline policies to handle these requests professionally.- **Maintaining Records:** Keep accurate records of bookings and customer interactions. Organizational skills are crucial to ensure information is easily retrievable.- **Coordinating with Airlines:** Liaise with airline representatives to handle any issues or updates regarding flights. Building good relationships will help resolve problems quickly.**Required Skills and Expectations:**- A minimum educational qualification of 10th pass is needed.- Strong communication skills to interact effectively with customers and team members.- Basic computer knowledge, including familiarity with ticketing systems and office software.- An ability to work as part of a team and adapt to a fast-paced environment.- A customer-focused attitude with the willingness to provide excellent service at all times.

Responsibilities for Air Ticketing Staff include:1. Assisting customers in booking air tickets and providing information on flight schedules, fares, and availability.2. Processing ticket reservations and issuing tickets in accordance with airline policies and procedures.3. Providing excellent customer service during ticketing transactions, including handling inquiries and resolving complaints.4. Responding to customer queries via phone, email, or in person, and ensuring customer satisfaction.5. Collaborating with airlines, travel agencies, and other partners to secure.

Job Openings for 808 Customer Care Executive Jobs for Freshers in Delhi, Gurgaon, Chandigarh, Jalandhar, Amritsar, Lucknow, Gwalior, Patna, Bhopal, Alwar, having Educational qualification of : Higher Secondary, Secondary School, I.T.I., B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc with Good knowledge in Customer Relationship, Outbound Calling, Customer Care, Customer Service, Customer Support, Customer Handling, Customer Management, Cold Calling, Customer Communication, Call Center etc.

We are looking for 840 Air Ticketing Staff Posts in Delhi, Lucknow, Kanpur, Amritsar, Chandigarh, Indore, Bhopal, Gwalior, Gurgaon, Patna City, with deep knowledge in Customer Relationship, Air Ticketing, Ticket Booking and Required Educational Qualification is : Secondary School, B.A, B.B.A, B.Com, B.Ed, B.Pharma, B.Sc, M.A, M.Ed, M.Sc