Customer Relationship Job Vacancies in Delhi

We are seeking a dedicated and organized Office Secretary to join our team in Peera Garhi. The ideal candidate will ensure smooth office operations and provide essential support to the team.**Key Responsibilities:**- **Managing Office Communications:** Handle incoming calls, emails, and messages, ensuring clear and timely communication within the office and with external clients.- **Scheduling Appointments:** Organize meetings and appointments for staff, managing calendars to avoid scheduling conflicts and keeping everyone informed.- **Document Preparation:** Create and maintain various documents, reports, and presentations, ensuring they are accurate and presented professionally.- **Filing and Record Keeping:** Maintain physical and electronic filing systems, ensuring that all documents are organized and easily accessible for the team.- **Office Supplies Management:** Monitor inventory of office supplies, placing orders as needed to ensure the office is well-stocked and adequately equipped.- **Assisting Staff:** Provide general administrative support to team members as required, helping with tasks ranging from research to preparation of meeting materials.**Required Skills and Expectations:**Candidates should have completed at least the 12th grade. Previous experience is not mandatory, but a strong willingness to learn is essential. Proficiency in basic computer applications like MS Office is required. Strong communication skills, both written and verbal, are necessary to interact effectively in the office. The ideal candidate should be detail-oriented, organized, and capable of multi-tasking. A positive attitude and a collaborative spirit are vital for success in this role. Female candidates are encouraged to apply.

6- days workingOffice Timming id 10:00-7:00CRMCRM ToolsGood communication skillsMS OfficeCoordination skillsFollow upsKey skills:Order & Lifecycle Management:Customer Retention & Engagement:Database Management:Conflict Resolution

As a Customer Care Executive, you will play a crucial role in ensuring customer satisfaction and maintaining a positive relationship with our clients. Your primary responsibilities will include:- **Responding to Customer Inquiries**: You will handle incoming calls, emails, and messages from customers, addressing their questions and concerns promptly and professionally.- **Providing Information**: You are expected to give accurate information about our products and services, helping customers make informed decisions.- **Managing Complaints**: You will listen to customer complaints or issues, assist them in finding solutions, and ensure that they feel valued and heard.- **Updating Customer Records**: Your role will involve maintaining and updating customer information in our database, ensuring accuracy and confidentiality.- **Collaborating with Team Members**: You will work closely with your team to share insights and feedback that can improve customer service and operational efficiency.To succeed in this role, you should have excellent communication skills, both verbal and written, allowing you to interact effectively with customers. A calm and patient demeanor is essential, especially when dealing with unhappy customers. Proficiency in basic computer skills and the ability to learn new software systems quickly are important. Ideally, you should be detail-oriented and capable of multitasking to handle various customer queries efficiently. Previous experience is a plus but not necessary, as we welcome candidates with a willingness to learn and grow in a customer-focused environment.

As an Airport Ticketing Staff member, your main role will be to assist travelers with ticket purchases and provide excellent customer service at the airport. You will work directly with passengers in a busy environment, ensuring smooth check-in processes and accurate ticketing.**Key Responsibilities:**- **Ticket Sales:** Assist customers in purchasing tickets for flights, providing accurate information about fares and flight schedules.- **Check-in Assistance:** Help passengers with the check-in process, ensuring they have the necessary documents and their baggage is properly tagged.- **Customer support:** Answer questions from travelers regarding flight details, baggage policies, and travel regulations effectively.- **Problem Resolution:** Address any issues or complaints from passengers, working to resolve them quickly and professionally.- **Record Keeping:** Maintain accurate records of ticket sales and passenger information to ensure smooth operations and compliance with airline regulations.**Required Skills and Expectations:**A successful candidate will have excellent communication skills to interact positively with customers. Attention to detail is essential for managing ticketing tasks and ensuring accuracy. You should be comfortable working in a fast-paced environment and able to handle pressure. Basic computer skills are necessary for operating ticketing software and managing bookings. A friendly, approachable demeanor will help create a welcoming atmosphere for passengers. Prior experience is not mandatory, making this a great entry-level opportunity for those interested in the aviation industry.

Sales Head - Govt. Business ( minimum 8-10 years experience)Must have relevant IT Hardware experience on Govt domainGeography to manage- Delhi-NCR/NorthProducts to sell - Servers, Storage, Workstations, Desktops, Notebooks and AIO PCs on GeMMust be able to manage quarterly TargetsKnowing OEMs partner portal tools will be an added advantage.Customers verticals to be focussed - Central Govt, Defence, Delhi State Departments, PSUs etcCTC - Not bar for the right candidate

Job Title: Customer AssociateCompany: Skytech AviationJob Location: IGI Airport, New DelhiJob Type: Full-TimeExperience: Freshers OnlyGender: Male & Female Both Can ApplyAge Criteria: 18 to 26 YearsJob Description:Skytech Aviation is hiring enthusiastic and customer-focused individuals for the position of Customer Associate at IGI Airport, New Delhi. This is a great opportunity for freshers who are looking to build their career in the aviation industry.Key Responsibilities:Assist passengers with check-in and boarding proceduresHandle customer queries and provide accurate informationEnsure smooth passenger flow at the airportProvide excellent customer service at all timesCoordinate with airport staff and team membersMaintain a professional and friendly attitudeRequired Skills:Good communication skills Pleasing personality and well-groomed appearanceBasic computer knowledgePositive attitude and customer handling skillsInterview Details:Location: 3rd Floor, C-5, Above Sandoz Restaurant, Opposite Metro Pillar No. 418, Rajouri Garden, New Delhi 110027Why Join Skytech Aviation?Opportunity to work at IGI AirportProfessional work environmentCareer growth in aviation industryfor fresherscontact person : 7982271981

As an Airport Customer Service Associate, you will be responsible for providing exceptional customer service to passengers at the Delhi airport. Your key responsibilities include assisting passengers with check-in, boarding, and baggage handling. You will also address customer inquiries and resolve any issues in a timely and professional manner. Additionally, you will collaborate with other airport staff to ensure a smooth and efficient travel experience for all passengers. The ideal candidate for this role should have excellent communication and interpersonal skills, with the ability to remain calm and patient under pressure. A high school diploma or equivalent is required, and previous customer service experience is preferred but not mandatory. You should be detail-oriented, organized, and able to work well in a fast-paced environment. Flexibility in working hours is essential, as this role may require evening, weekend, or holiday shifts. If you are passionate about providing exceptional customer service and enjoy working in a dynamic airport environment, we encourage you to apply for this exciting opportunity.

Job Title: Air Ticketing Staff (Fresher)Company Name: Skytech AviationJob Location: Indira Gandhi International Airport (IGI Airport), DelhiJob Type: Full-TimeJob Description:Skytech Aviation is hiring Air Ticketing Staff (Freshers Only) for IGI Airport, Delhi. Male and female candidates who want to start their career in the aviation and airline ticketing sector are welcome to apply.Eligibility Criteria:Experience: Freshers OnlyGender: Male & Female both can applyAge Limit: 18 26 YearsEducation: Minimum 12th PassJob Responsibilities:Assisting passengers with flight ticket booking and reservationsProviding information about flight schedules and faresHandling ticket cancellations and rescheduling requestsAssisting passengers with travel documentationMaintaining customer records and ensuring smooth ticketing servicesSkills Required:Good communication skillsBasic computer knowledgePolite and professional behaviorBasic knowledge of Hindi and EnglishBenefits:Attractive Salary PackageProfessional TrainingOpportunity to work at IGI Airport, DelhiCareer growth opportunities in the aviation industry Contact person : 8595107620

Position Title: Field Sales ExecutiveIndustry: Fashion & TextileLocation: Chandni ChowkDepartment: SalesReports To: Sales Manager / Sales HeadJob Summary:We are looking for a dynamic and result-oriented Field Sales Executive to join our fashionand textile business. The candidate will be responsible for generating sales, maintainingrelationships with clients, and expanding the company's market presence through directfield visits.Key Responsibilities:1. Sales & Business Development:- Identify and develop new business opportunities in the assigned territory.- Visit retailers, wholesalers, boutiques, and distributors to promote products.- Achieve monthly and quarterly sales targets.- Present product catalogs and explain features, pricing, and benefits.2. Client Relationship Management:- Build and maintain strong relationships with existing clients.- Ensure customer satisfaction and handle queries or complaints professionally.- Follow up on orders, payments, and deliveries.3. Market Research:- Monitor market trends, competitor activities, and customer preferences.- Provide feedback to management regarding product demand and improvements.4. Order Management:- Collect orders from clients and coordinate with the backend team for processing.- Ensure timely delivery and proper documentation.5. Reporting:- Submit daily, weekly, and monthly sales reports.- Maintain records of visits, sales, and client interactions.6. Product Knowledge:- Stay updated with the latest fashion trends, fabrics, and product lines.- Educate clients about new collections and offers.Requirements:- Education: Minimum Graduate (preferred in Business, Marketing, or Textile)- Experience: 2-7 years in field sales (preferably in fashion or textile industry)- Strong communication and negotiation skills- Ability to travel extensively- Basic knowledge of MS Office- Good understanding of local marketSkills:- Sales and persuasion skills- Relationship management- Time management- Problem-solving ability- Self-motivated and target-drivenSalary Range:INR 22,000 - 30,000 per month (depending on experience) + IncentivesBenefits:- Travel Allowance- Performance-based incentives- Career growth opportunitiesWorking Conditions:- Field-based role requiring regular travel- Flexible working hours depending on client visits

Position Title: Sales HeadIndustry: Fashion & TextileDepartment: Sales & Business DevelopmentReporting To: Director / CEOJob Summary:The Sales Head will be responsible for leading and managing the overall sales strategy,driving revenue growth, expanding market presence, and building strong relationships withclients in the fashion and textile industry. The role requires a dynamic leader with deepindustry knowledge, strong networking skills, and a proven track record in sales leadership.Key Responsibilities:1. Sales Strategy & Planning:- Develop and implement effective sales strategies to achieve business targets.- Identify new market opportunities and expand the companys customer base.- Set sales targets and monitor performance against goals.2. Team Management:- Lead, mentor, and manage the sales team to achieve high performance.- Conduct regular training and development programs.- Monitor team productivity and provide performance feedback.3. Business Development:- Build and maintain strong relationships with key clients, distributors, and retailers.- Identify new business opportunities in domestic and international markets.- Negotiate contracts and close high-value deals.4. Market Analysis:- Analyze market trends, customer needs, and competitor activities.- Provide insights and recommendations to improve product positioning.5. Revenue & Profitability:- Drive revenue growth and ensure profitability of sales operations.- Monitor pricing strategies and margins.6. Coordination:- Work closely with production, design, and supply chain teams to ensure timely delivery.- Align sales strategies with marketing initiatives.7. Reporting:- Prepare sales reports, forecasts, and performance analysis.- Present updates to senior management.Key Requirements:- Bachelors degree in Business Administration, Marketing, or related field (MBA preferred).- 8-15 years of experience in sales, with at least 3-5 years in a leadership role in thefashion/textile industry.- Strong understanding of fabrics, garments, and market trends.- Excellent communication, negotiation, and leadership skills.- Ability to travel as required.Key Skills:- Strategic Thinking- Leadership & Team Management- Client Relationship Management- Negotiation Skills- Market Analysis- Result-Oriented ApproachLocation:- As per company requirement

Need a Business Manager for Transformer Manufacturer & service Company for Okhla Delhi location Salary - 70K to 80K 1. The candidate must be a qualified engineer, preferably electrical2. Must have had a minimum of 10 years marketing, sales and serviceexperience of which at least 4 5 years must have been in transformer /breaker business3. Should preferably have worked in a transformer manufacturing industry4. Age about 40 yearsEssential attributes1. Should have leadership qualities2. Excellent communication skills spoken and written3. Should have a pleasing personality, be confident and have the ability toconvince a potential customer4. Should be reasonably well acquainted with personnel in the industry i.e.electrical maintenance and procurement officials5. Should be able to provide technical seminars to potential customers6. Be familiar with various channels of promotion so as to be able toincrease the business7. Should have reasonably good understanding of commercial transactions

We are looking for a dedicated Back Office Officer in Delhi with 0 to 2 years of experience. This full-time role involves supporting various administrative and operational tasks within the office.The key responsibilities include:- **Data Entry:** Accurately inputting information into computer systems and databases, ensuring data is correct and up to date.- **Record Maintenance:** Organizing and maintaining physical and digital files to ensure easy access and retrieval of documents when needed.- **Customer Support:** Assisting customers and clients via phone or email, providing them with information and resolving basic queries.- **Report Generation:** Preparing simple reports and summaries of data to assist in decision-making processes.- **Administrative Tasks:** Supporting day-to-day office operations by handling incoming calls, scheduling appointments, and managing correspondence.Candidates should possess strong attention to detail and excellent organizational skills. Good communication skills, both verbal and written, are essential for effective interaction with colleagues and customers. Familiarity with basic computer applications, including word processing and spreadsheets, is expected. We seek team players who can adapt quickly to changes and work efficiently under pressure. A positive attitude and willingness to learn will help you succeed in this role.

We are looking for dedicated Airport Ticketing Staff to join our team in Delhi. This role is perfect for individuals with 0 to 2 years of experience and a 12th-grade education, eager to provide excellent customer service in a busy airport environment.Key Responsibilities:- **Ticket Sales and Reservations**: Assist customers in purchasing tickets and making travel arrangements. You will need to understand various travel options and provide the best solutions to meet their needs.- **Check-In Assistance**: Guide passengers through the check-in process, ensuring they have the necessary documents ready. This includes verifying their identification and travel details to ensure a smooth boarding experience.- **Customer Support**: Address passenger inquiries, complaints, and requests with a friendly and professional attitude. Your ability to listen and effectively communicate will be crucial in resolving issues.- **Coordinating with Airlines**: Collaborate with airline representatives to confirm flight schedules and availability. Staying updated on flight changes will help you assist customers more efficiently.Required Skills and Expectations:The ideal candidate will have strong communication skills and a friendly demeanor to interact positively with customers. Attention to detail is essential when handling tickets and passenger information. Basic computer skills are required to manage ticketing systems and check-in procedures. A willingness to learn and adapt in a fast-paced environment is crucial for success in this role.

A Customer Care Executive is responsible for handling customer inquiries, resolving customer issues, and providing excellent customer service. The main responsibilities include answering incoming calls, making outbound calls, responding to emails, and providing support to customers through various communication channels. Skills required for a Customer Care Executive include:1. Customer Relationship Management: Building and maintaining positive relationships with customers to ensure satisfaction and loyalty.2. Outbound Calling: Making proactive calls to customers for sales, follow-ups, and feedback.