Customer Relationship Job Vacancies in Delhi

We are looking for a motivated Field Sales Executive to join our team in Connaught Place, Delhi. This full-time position is ideal for recent school graduates who are eager to start their careers in sales.Key Responsibilities:1. **Customer Engagement**: Actively approach potential customers in the field to promote our products and services. You will need to build strong relationships and understand their needs.2. **Selling and Closing**: Present our products effectively to customers, highlighting their benefits. You will be responsible for closing sales and meeting set targets.3. **Market Research**: Stay informed about market trends and competitor products. Gather feedback from customers to help improve our sales strategy.4. **Reporting**: Maintain accurate records of sales activities and customer interactions. You will regularly report to your manager on progress and any challenges faced.Required Skills and Expectations:Candidates should possess excellent communication skills and a friendly demeanor, as engaging with customers is key to success in this role. A proactive attitude and the ability to work independently are essential. Basic knowledge of sales techniques is a plus but not mandatory, as training will be provided. Strong organizational skills and the ability to manage time effectively will help you thrive in a fast-paced environment. Being a team player and demonstrating a willingness to learn are also important for this position.

We are looking for a dedicated Customer Service Associate to join our team in New Delhi. The ideal candidate will be responsible for providing high-quality support to our customers. This is a full-time position where you will work from our office.**Key Responsibilities:**- **Assist Customers:** Help customers with their inquiries via phone, email, or chat, ensuring their questions are answered accurately and promptly.- **Resolve Issues:** Address any problems or concerns customers may have with our products or services, working diligently to find effective solutions.- **Maintain Records:** Document customer interactions and feedback in our system to help improve service and track trends.- **Product Knowledge:** Learn about our products and services thoroughly to provide accurate information and guide customers effectively.- **Team Collaboration:** Work with team members to achieve common goals and improve customer service processes and outcomes.**Required Skills and Expectations:**- Strong communication skills are essential, both verbal and written, to effectively interact with customers.- Ability to work in a fast-paced environment while managing multiple tasks.- Good problem-solving skills to address customer issues efficiently.- Basic computer proficiency and experience with customer service software are advantageous.- A positive attitude and a willingness to learn about the company's products and services.Candidates with 0 to 2 years of experience who hold a degree in B.A, B.Arch, B.C.A, B.B.A, or B.Com are encouraged to apply.

Welcoming guests and providing excellent customer service* Assisting customers with ticketing, seating & inquiries* Handling food & beverage counter operations* Maintaining cleanliness and hygiene standards inside the cinema* Managing crowd during movie shows* Ensuring smooth guest experience throughout their visit

JOB DESCRIPTION - SALES ENGINEER (Hybrid Role)Company: R.K. AutomationLocation: Delhi NCRPosition: Sales Engineer - Hybrid (Field + Office)Employment Type: Full TimeRole OverviewWe are hiring a Sales Engineer for a hybrid role involving both field sales and office-based business development activities. The candidate will be responsible for lead generation, customer meetings, technical discussions, quotations, order conversion, and payment collection.Automation product knowledge is preferred; however, candidates with strong learning ability may also be considered.

Client: VerizonInternational - US telecom ProcessCustomer Associate /Senior Customer AssociateVoice Process - InboundNoida sec 62 or Sec 81 WFONight, 5 DAY in a week, split week off12th pass with min 1 Year exp in Int. Voice process (INBOUND)12 - 17 Months > U1 > 440000 > 28,668 inhand > PLI > 0 to 353818 plus Months > U2 > 490000 > 32,002 inhand > PLI > 0 to 3949 HR ROUND, OPS, SHL

Key Responsibilities:1. Clear verbal and written communication; ability to greet visitors warmly and handle calls professionally.2. Creating positive first impressions, resolving minor complaints, and ensuring guest satisfaction.3. Knowledge of Microsoft Office Suite, email systems, multi-line phone systems, and scheduling software.4. Managing calls, visitors, and administrative tasks simultaneously without errors.5. Maintaining records, booking appointments, and coordinating internal communication.6. Staying calm under pressure, adapting to changing situations, and handling sensitive information discreetly.

We are seeking a dedicated and organized Back Office Assistant to join our team in Chandni Chowk, Delhi. This full-time position is ideal for a female candidate with 2 to 5 years of experience in office administration.The Back Office Assistant will be responsible for managing administrative tasks to support daily operations. Key responsibilities include:- **Data Entry**: Accurately input and maintain data in databases and spreadsheets, ensuring information is up-to-date and easily accessible.- **Documentation Management**: Organize and file documents, including invoices and reports, to maintain a tidy and efficient office space.- **Communication Support**: Assist in answering phone calls and responding to emails, ensuring smooth communication between departments and clients.- **Scheduling and Coordination**: Help in organizing meetings, appointments, and company events, ensuring all logistics are handled effectively.- **Inventory Management**: Monitor and maintain office supplies, ordering when necessary to ensure the team has the resources they need.Candidates should have a strong attention to detail, excellent organizational skills, and the ability to work effectively in a team. Proficiency in Microsoft Office applications is essential, along with strong communication skills. A positive attitude and the ability to adapt to changing priorities are also important traits for success in this role.

We are looking for a dedicated Back Office Assistant in Najafgarh, Delhi. This role is ideal for recent graduates or those with up to five years of experience. As a Back Office Assistant, you will support our daily operations by handling essential administrative tasks.Key responsibilities include:- **Data Entry and Management**: Accurately input and organize data in various systems, ensuring information is up to date and easily accessible for other team members.- **File Management**: Maintain and organize physical and digital files. This includes scanning documents, filing, and retrieving records as needed.- **Communication Support**: Assist in managing internal communication by responding to emails and forwarding important information to relevant staff members.- **Document Preparation**: Prepare reports, presentations, and other documents by gathering information and formatting it professionally.- **Office Maintenance**: Help ensure the office environment is organized and supplies are stocked, contributing to a smooth and efficient workplace.Required skills and expectations include:- **Attention to Detail**: Must have a keen eye for detail to avoid errors in data entry and document preparation.- **Organizational Skills**: Ability to manage multiple tasks efficiently and maintain an orderly work environment.- **Communication Skills**: Strong verbal and written communication abilities are necessary for effective interaction with colleagues and management.- **Basic Computer Proficiency**: Familiarity with office software like Microsoft Office or Google Suite is essential.You should be a proactive team player, eager to learn, and ready to contribute positively to our work environment.

Responsibilities:Manage incoming and outgoing calls in a professional manner.Respond to customer inquiries, complaints and concerns with a problem-solving mindset.Log customer interactions and track follow-ups.Offer timely and relevant solutions to resolve customer issues.Collaborate with team members to escalate and address more complex concerns.Meet key performance metrics including call handling time, customer satisfaction and resolution rates.Job Requirements:The minimum qualification for this role is Graduate and 1 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Job Description - Sales TelecallerAntara is looking for experienced and empathetic Telecallers with a background in Physiotherapy, Nursing, or Healthcare Services to join the L2 Sales Team.Role Overview:The role involves connecting with pre-qualified leads shared by the Call Center team, understanding the patient/customers medical and care requirements, recommending suitable healthcare services, and driving final conversions.Key Responsibilities: Connect with qualified leads and understand patient care requirements in detail. Assess customer needs related to physiotherapy, nursing care, elder care, or medical support services. Explain and align Antara services as per the customers medical and lifestyle needs. Handle objections, build trust, and guide customers towards service enrollment. Coordinate with internal teams for smooth onboarding and service closure. Maintain accurate lead updates and follow-up records in the CRM. Preferred Candidate Profile: Minimum 2 years of experience in Physiotherapy, Nursing, Healthcare Counseling, Medical Coordination, or similar healthcare background. Experience in Telecalling, Healthcare Sales, or Patient Coordination preferred. Strong communication, empathy, and objection-handling skills. Ability to build rapport with senior citizens and patient families. Basic understanding of healthcare and patient support services. Role Type: Sales Telecaller - L2 Healthcare Sales Inside Sales / Patient Coordination Role Work from Office preferred.Work location - ramesh nagarday shifts only6 days working with 1 rotational off

We are looking for a motivated, friendly, and professional Female Relationship Executive - MI to join our team at Kirti Nagar, New Delhi. This opportunity is ideal for graduates who want to build a successful career in Customer Relationship Management.Job Details:Position: Relationship Executive - MILocation: Kirti Nagar, New DelhiShift: Day & Night ShiftExperience: Minimum 6 Months (Calling/Customer Support experience preferred)Salary: Up to 25,000+ (Based on experience and performance)Additional Benefits: Attractive IncentivesWork Environment: Safe, Professional & Growth-Oriented OfficeKey Responsibilities:1. Client InteractionConnect with clients through phone calls and face-to-face meetings.Understand customer requirements and build long-term relationships.2. Problem ResolutionHandle customer queries professionally.Resolve client concerns promptly to ensure maximum customer satisfaction.3. Data ManagementMaintain accurate records of customer interactions.Update client information regularly in the CRM/system.4. Team CollaborationCoordinate with the Sales and Marketing teams.Share customer feedback and suggest improvements for better service.5. ReportingPrepare regular reports on customer interactions, feedback, and issue resolution.Highlight trends and provide insights to management.Required Skills & EligibilityFemale candidates are encouraged to apply.Graduate in any discipline.Minimum 6 months of experience in Customer Service, Telecalling, Relationship Management, or Calling Process.Excellent communication and interpersonal skills.Comfortable handling client calls and interacting with customers.Strong problem-solving and customer-focused approach.Good computer knowledge and attention to detail.Positive attitude, willingness to learn, and ability to work in a team.Why Join Us?Salary up to 25,000+ with attractive incentives.Safe and professional work environment.Career growth opportunities.Day & Night Shift options available.Supportive team and learning-oriented workplace.

Sales Executive Job DescriptionAyurvedic Medicine CompanyJob Title: Sales ExecutiveIndustry: Ayurvedic Medicine / Herbal ProductsLocation: Pitampura Delhi =110034Experience: Fresher / ExperiencedEmployment Type: Full-Time / Part timeJob SummaryWe are looking for a motivated and energetic Sales Executive to promote and sell Ayurvedic medicines and herbal healthcare products. The candidate will be responsible for generating sales, visiting clients, maintaining customer relationships, and achieving Reword sales targets.

We are seeking a dedicated Relationship Executive-MI to join our team in Delhi. This role is ideal for recent graduates or individuals with up to two years of experience who are eager to build strong client relationships.As an MI Relationship Executive, your primary responsibilities will include:1. **Client Engagement**: You will interact with clients to understand their needs and provide them with tailored solutions. Building and maintaining strong relationships will be crucial to your success in this role.2. **Data Management**: You will be responsible for gathering and analyzing data related to client accounts. Your findings will help in creating reports and presentations that inform decision-making.3. **Feedback Collection**: Actively collecting feedback from clients will be essential to improve services and offerings. You will need to communicate this feedback to relevant internal teams to drive enhancements.4. **Collaboration**: Working closely with colleagues in different departments, you will ensure that client requirements are met effectively and efficiently. Good teamwork is essential for achieving common goals.To excel as an MI Relationship Executive, you should have a bachelor degree.

We are seeking a dedicated MI Relationship Executive to join our team in Delhi. This role is ideal for recent graduates or individuals with up to two years of experience who are eager to build strong client relationships.As an MI Relationship Executive, your primary responsibilities will include:1. **Client Engagement**: You will interact with clients to understand their needs and provide them with tailored solutions. Building and maintaining strong relationships will be crucial to your success in this role.2. **Data Management**: You will be responsible for gathering and analyzing data related to client accounts. Your findings will help in creating reports and presentations that inform decision-making.3. **Feedback Collection**: Actively collecting feedback from clients will be essential to improve services and offerings. You will need to communicate this feedback to relevant internal teams to drive enhancements.4. **Collaboration**: Working closely with colleagues in different departments, you will ensure that client requirements are met effectively and efficiently. Good teamwork is essential for achieving common goals.To excel as an MI Relationship Executive, you should have a bachelor degree.

We are seeking a motivated MI (Relationship Executive) to join our team in Kirti Nagar, Delhi. This entry-level position is ideal for recent graduates or individuals with up to two years of experience who are eager to build a career in client relations and support.Key Responsibilities:- **Manage Client Relations**: Establish and maintain positive relationships with clients to understand their needs and provide timely solutions.- **Provide Support and Assistance**: Assist clients with inquiries and issues, ensuring they receive high-quality service and satisfaction throughout their interactions.- **Collaborate with Internal Teams**: Work closely with various departments to address client requirements and to facilitate effective communication and support.- **Monitor Client Feedback**: Gather and analyze feedback from clients to identify service improvements and report insights to management.Required Skills and Expectations:The ideal candidate should possess strong communication and interpersonal skills, allowing for effective interactions with clients and team members. A proactive attitude and problem-solving ability are crucial for addressing client needs efficiently. Candidates should be organized and detail-oriented to manage client accounts effectively. A basic understanding of relationship management techniques will be advantageous. We welcome graduates with a passion for customer service and the drive to contribute positively to client relationships. Applicants should be ready to work full-time from our office in Kirti Nagar.