Customer Relationship Job Vacancies in Guwahati

We are looking for an Air Ticketing Staff member to join our team in Guwahati. This entry-level position requires individuals who enjoy helping customers and have a keen eye for detail. Key Responsibilities: - **Ticket Reservations**: Assist customers in booking air tickets based on their travel preferences and requirements, ensuring accuracy in every transaction. - **Customer Support**: Provide excellent service by answering queries related to flight schedules, ticket prices, and travel policies, ensuring a positive customer experience. - **Data Management**: Maintain and update records of reservations accurately in the system, ensuring that all information is current and easy to access. - **Payment Processing**: Handle various payment methods and ensure secure transactions are carried out correctly, adhering to company protocols. - **Issue Resolution**: Address any issues or concerns raised by customers, providing prompt solutions to enhance customer satisfaction.Required Skills and Expectations: Candidates should possess strong communication skills and be able to convey information clearly to customers. Attention to detail is essential, as accuracy is crucial in ticket reservations. Candidates must also be comfortable working in a fast-paced environment and demonstrate a willingness to learn about the aviation industry. Basic computer skills and proficiency in using reservation systems are preferred. A positive attitude, teamwork, and customer service orientation are highly valued. This is a full-time office-based role where punctuality and professionalism are expected at all times.

We are looking for a Customer Care Executive to join our team in Guwahati. This is a full-time role suitable for freshers who have completed their 12th grade. You will play a key role in assisting customers and ensuring their satisfaction while working from home.Key Responsibilities:1. **Customer Support**: You will respond to customer inquiries via phone, email, or chat, providing accurate information about our products and services.2. **Problem Resolution**: Address and resolve customer complaints or issues in a timely manner, ensuring a positive experience for every customer.3. **Product Knowledge**: Learn and maintain a deep understanding of our offerings to assist customers effectively and confidently.4. **Feedback Collection**: Gather customer feedback and inputs, relaying this information to relevant teams to help improve our services.5. **Record Keeping**: Maintain detailed and accurate records of customer interactions in our database, ensuring that all information is updated.Required Skills and Expectations:Candidates should possess strong communication skills, with a clear and friendly voice to engage customers effectively. You should be patient, understanding, and able to work under pressure. Basic computer skills are essential for managing databases and customer communication tools. Attention to detail is important for accurately documenting customer interactions. A proactive attitude and the ability to work independently in a remote setting are essential for this role.

We are seeking a motivated Field Sales Executive to join our team in Guwahati. This role requires an individual with 1 to 2 years of experience in sales, who will work remotely but actively engage with clients in the field.**Key Responsibilities:**- **Client Interaction:** Meet potential and existing clients regularly to understand their needs and offer solutions that align with our products or services.- **Sales Generation:** Actively seek out new sales opportunities through cold calling, networking, and social media to achieve sales targets.- **Market Research:** Conduct research to identify new markets and customer needs, helping to inform marketing strategies.- **Reporting:** Maintain accurate records of sales activities and customer interactions in the CRM system, allowing for effective tracking and follow-up.- **Relationship Building:** Build strong relationships with clients to ensure repeat business and referrals, enhancing customer satisfaction.**Required Skills and Expectations:**- Candidates must possess excellent communication skills to effectively convey information and sell products.- A strong understanding of sales techniques and customer service principles is essential for success in this role.- The ability to work independently and manage time efficiently is crucial, as the position is largely remote.- Candidates should have a proactive attitude and be self-motivated to achieve and exceed sales targets.- Proficiency in basic computer skills, including the use of CRM software and Microsoft Office, is expected. If you are a driven sales professional looking to make an impact in a flexible work environment, we encourage you to apply.

Financial Services Executive (Sales, Operations & Stock Market Dealer)Company: AMOLAKSHAYA TRADE AND CREDIT PVT LTDLocation: Chatribari, Guwahati, AssamJob Type: Full-Time PermanentExperience: Fresher to 2 YearsEducation: Graduate (Minimum)About UsEstablished in 2001, AMOLAKSHAYA TRADE AND CREDIT PVT LTD has successfully completed 25 years of trusted service in the financial services industry. We provide comprehensive financial solutions and have built lasting relationships through integrity, professionalism, and client-centric service.Our Services- Stock Broking (Equity, F&O, Commodity & Currency)- Mutual Funds- IPO Investments- Demat & Trading Accounts- Life & Health Insurance- Financial Planning & Wealth ManagementJob OverviewWe are looking for a dynamic, customer-focused, and proactive Financial Services Executive to support our sales, client servicing, operations, and stock market dealing activities. This is an excellent opportunity for candidates looking to build a long-term career in the financial services industry.Key Responsibilities- Generate new business through referrals, telecalling, networking, and client meetings.- Build and maintain strong relationships with existing and prospective clients.- Promote Demat & Trading Accounts, Mutual Funds, IPOs, Life Insurance, Health Insurance, and other financial products.- Execute Equity, F&O, Commodity, and Currency trades as per client instructions.- Process Mutual Fund transactions and assist with Demat account opening.- Coordinate insurance renewals, documentation, and investment-related processes.- Resolve client queries and provide prompt after-sales support.- Maintain client records using CRM and MS Excel.- Coordinate with exchanges, AMCs, insurance companies, and internal teams for seamless operations.- Ensure compliance with regulatory guidelines and internal policies.Desired Skills- Good communication and interpersonal skills.- Customer-oriented with a proactive approach.- Basic knowledge of MS Office and email.- Strong logical thinking and attention to detail.- Sales aptitude with excellent follow-up skills.- Willingness to learn and grow in the financial services industry.Eligibility- Graduate in any discipline.- Freshers are welcome to apply.- Experience in Banking, Stock Broking, Mutual Funds, Insurance, or Financial Services will be an advantage.- NISM Certification (or willingness to obtain it after joining) will be an added advantage.

WE ARE LOOKING FOR PRESENTABLE FEMALE CANDIDATE FOR FRONT DESK EXECUTIVE.IMMEDIATE JOINER PREFERRABLE

We are looking for enthusiastic and dependable Airline Ground Staff to join our team at the Guwahati Airport. This role is perfect for graduates with 0 to 2 years of experience who want to begin their career in the aviation industry. Key Responsibilities: 1. **Passenger Assistance**: Greet passengers and assist them with check-in procedures, boarding, and any inquiries they may have during their airport experience. 2. **Baggage Handling**: Manage baggage check-in and ensure proper loading and unloading of luggage to maintain safety and efficiency. 3. **Safety Compliance**: Follow all safety regulations and protocols to ensure a secure environment for passengers and staff. This includes monitoring passengers and baggage for compliance with airline policies.4. **Flight Information**: Provide passengers with accurate and timely information regarding flight schedules, delays, and gate changes, ensuring smooth communication throughout the boarding process. 5. **Problem Solving**: Address any issues or concerns that arise with professionalism and efficiency, working closely with airline staff to resolve problems quickly.Skills and Expectations: Candidates should possess excellent communication skills and a friendly demeanor to interact well with passengers. Attention to detail is essential, as you will be responsible for handling sensitive information and ensuring safety procedures are followed. Being a team player, adaptable, and capable of working in a fast-paced environment is crucial for success in this role.

As an Airport Ticketing Staff member based in Guwahati, you will play a vital role in ensuring travelers have a smooth experience at the airport. Your main tasks will include ticket issuance, customer service, and other administrative duties related to flight operations.**Key Responsibilities:**- **Ticket Issuance**: You will process ticket bookings and modifications, ensuring that passengers receive the correct information and confirmations for their travels.- **Customer Assistance**: Providing excellent customer service is essential. You will help travelers with inquiries about flight schedules, baggage policies, and ticketing procedures.- **Check-in Support**: Assisting passengers during the check-in process, ensuring they have all necessary documents and their boarding passes are issued correctly.- **Problem Resolution**: Handling any issues that may arise, such as flight delays or cancellations, to provide quick solutions and maintain customer satisfaction.- **Documentation Handling**: Managing passenger records and maintaining accurate databases for ticket sales, refunds, and other transactions.**Required Skills and Expectations:**Candidates should have completed a minimum of 10th grade education and possess good communication skills in English and regional languages. Basic computer skills are necessary for operating ticketing software and databases. Attention to detail is critical for ensuring accuracy in ticketing and documentation. A friendly and approachable demeanor is important, as you will interact with various passengers daily. Flexibility in work hours, including weekends and holidays, is expected to accommodate flight schedules.

Key Responsibilities:1. Greet and welcome passengers on board: As a cabin crew member, you will be responsible for creating a welcoming atmosphere for passengers as they board the aircraft.2. Ensure passenger safety: Your primary duty is to ensure the safety and well-being of all passengers during the flight, including following safety procedures and protocols.3. Serve meals and beverages: Assist in serving meals and beverages to passengers during the flight, while also accommodating special dietary requests.4. Provide exceptional customer service: Offer high-quality customer service to passengers, address any concerns or requests, and ensure a pleasant flying experience.5. Assist during emergencies: Be prepared to assist passengers in case of emergencies, including providing first aid, evacuating the aircraft, and following safety protocols.Required Skills and Expectations:1. Excellent communication skills: You must have strong communication skills to interact effectively with passengers and colleagues.2. Ability to remain calm under pressure: Cabin crew members must stay calm and composed during emergencies or challenging situations.3. Physical fitness: The role requires standing for long periods of time and assisting with lifting luggage, so good physical fitness is essential.4. Team player: Ability to work well in a team environment and collaborate with other crew members to ensure a smooth flight experience.5. Attention to detail: Must have a keen eye for detail to follow safety procedures accurately and cater to passenger needs effectively.

We are hiring for India's largest DSAPosition - Sales Manager / Relationship Manager Qualification - Any GraduateWork Experience - 6 months to 3 years in Sales (NBFC, BFSI preferred)CTC - 2 to 7 LPA + incentive best in industry Location - GuwahatiJob Description: Positions open for dynamic sales professionals with excellent communication skills to build and maintain relationship with connectors, builders and CA firms, to achieve monthly targets on Personal loan, Business loan, LAP, Home loan and Insurance products.For interview, share your CV on WhatsApp - 7576805187e-mail - bsarma81@gmail.com

Lead generation, Sales Presentations and Negotiations, Customer Relationship Management, Sales Target Achievement, Market Research and Competitor Analysis & Collaborate with Teams, Sales Focused, Customer-Centric

We are hiring Solar Field Executives for our rooftop solar business in guwahati. Your primary role will be to attract new customers, explain the benefits of government solar subsidy schemes, and ensure approved bank loans for rooftop installations. You will have monthly targets for onboarding customers with completed loan approvals.Benefits:Fixed monthly salary +incentive as per target achieved. Mobile and travel allowance as per company policy. No deposit or uniform charges. Opportunity to learn solar business and sales. Responsibilities: Identify and approach potential customers in Guwahati nearby areas for solar rooftop installations. Explain benefits of PM Surya Ghar Yojana and other subsidy schemes. Guide customers through bank loan documentation and approval process. Achieve targets. Coordinate with bank partners. Requirements:12th pass or graduate. Bike and smartphone required for field travel. Basic English for customer and bank communication. Good convincing and area knowledge skills. Job Type: Full time, 6 days working, 09:30 to 19:00

CRM-client handling, negotiation, bank liaison, legal coordination

hiring Qualification: - 10th, 12th Pass to graduate & Post Graduate. Fresher or Experience Both can apply SA , CSA , BR , BA , CCE, Electrician, Mechanical & Technical operator, Tag Boy , Food Counter , Luggage Counter , Front Desk, Helper, Loader, Security Supervise, Driver, Floor In-charge, etc.Company other Facilities; - Accommodation + Meal + Medical Facility + E.S.I + 2 rotational shift. (Morning or Evening) + 1 Week Off + Bonus + allowance + ConvinceJob location all over India , nearest to your district to the airport.Interested Job Candidates Call to HR for Need the other information for Job.Required Staff In Airlines for full time jobwe need only people those whom are really interested to be a part if the company..It's our new batch and last batch so contact fast...We have Opening for Ground Staff , Air Ticketing & Cabin Crew.Please go through the following process for apply :Salary :- Rs. 28,500 to 80,000/- , (According to your post and qualification)Freshers Or Experience both can apply..Hiring for:1. Ground Staff : 25,000 to 55,0002. Cash Counter : 30,000 to 60,0003. Cabin Crew : 40,000 to 80,0004. Security Guard : 20,000 to 38,0005. Food Counter : 15,000 to 28,0006. Security Supervisor : 25,000 to 45,000Facility : - Cab + Meal + Leaving + P.F + Medical Insurance + ESI facilities + 8 Hour duty Time + 5 days working + Over Time.contact-8638522576

- Responsible for booking air tickets for customers based on their travel preferences and budget. This includes researching flight options, pricing, and availability to provide customers with the best options for their travel needs.- Assisting customers with inquiries related to flight schedules, ticket prices, baggage policies, and any other relevant information to help them make informed decisions about their travel plans.- Building and maintaining strong relationships with customers by providing excellent customer service, handling customer complaints or issues in a professional and timely manner, and ensuring customer satisfaction throughout the booking process.- Coordinating with airlines, travel agencies, and other relevant stakeholders to ensure smooth booking processes, resolve booking discrepancies, and handle any issues that may arise during the booking or travel process.- Keeping up-to-date with airline policies, industry trends, and changes in travel regulations to provide accurate and reliable information to customers.Skills and Expectations:- Excellent communication and interpersonal skills to interact effectively with customers and resolve any issues or concerns.- Strong attention to detail to accurately book tickets, confirm flight details, and ensure customer information is correct.- Ability to work efficiently in a fast-paced environment, multitask, and prioritize tasks to meet customer needs and booking deadlines.- Basic computer skills to navigate booking systems, research flight options, and communicate with customers via email or phone.

As an Air Ticketing Executive, you will play a crucial role in assisting customers with their travel needs by managing ticket bookings and providing excellent service.**Key Responsibilities:**- **Ticket Booking:** Handle ticket reservations accurately, ensuring that all customer details are correctly entered into the system.- **Customer Service:** Provide support to clients by answering inquiries, addressing concerns, and offering travel advice to enhance their overall experience.- **Documentation:** Prepare and verify travel documents for customers, ensuring compliance with airline policies and regulations.- **Payment Processing:** Assist customers with payment transactions, including issuing tickets and handling refunds when necessary.- **Collaboration:** Work closely with airlines and other travel agencies to secure the best fares and options for customers.- **Problem Solving:** Identify issues that arise during the booking process and resolve them efficiently to minimize inconvenience for clients.**Required Skills and Expectations:**A successful candidate should have a basic understanding of ticketing and airline operations, even without prior experience. Strong communication skills are essential for effectively interacting with customers and colleagues. Attention to detail is vital to manage reservations correctly and maintain accurate records. A willingness to learn and adapt in a fast-paced environment will greatly contribute to your success in this role. Proficiency in computer applications is important for managing bookings and transactions efficiently. Candidates should be reliable and demonstrate a positive attitude toward customer service.

-Meet monthly and quarterly car/bike sales targets.-Plan and execute strategies to increase showroom footfall.-Monitor performance of the sales team-Ensure excellent customer service and satisfaction.-Handle escalations and special customer requests.-Maintain long-term relationships with customers for repeat sales.-Share productivity, conversion ratio, and revenue data with management.

-Greet customers courteously and understand their service requirements.-Explain service processes, estimated costs, and delivery timelines clearly to customers.-Prepare detailed job cards, recording customer complaints and requested services accurately.-Coordinate with the technician team to ensure correct problem diagnosis and job allocation.-Coordinate with parts and accessories departments for availability of required spares.-Monitor repair and maintenance work progress.-Keep customers informed about the progress of their vehicle, additional work requirements, and revised delivery schedules if needed.-Keep customers informed about the progress of their vehicle, additional work requirements, and revised delivery schedules if needed.-Ensure the vehicle is clean, tested, and ready for handover.-Ensure complete customer satisfaction and address any complaints promptly.-Maintain accurate service records, job cards, and invoices.

As an Air Ticketing Staff member in Guwahati, you will play a crucial role in providing excellent customer service and managing flight reservations. This is a full-time position ideal for individuals with a passion for the travel industry, offering an exciting opportunity to grow your career.**Key Responsibilities:**- **Ticket Booking:** Assist customers in booking air tickets by identifying the best flight options according to their preferences and budget.- **Customer Assistance:** Provide information to customers about flight schedules, fares, and travel regulations to ensure they have a smooth booking experience.- **Document Handling:** Manage necessary documents and records related to ticket reservations, cancellations, and changes, ensuring that they are accurate and up-to-date.- **Problem Resolution:** Address and resolve customer inquiries or issues related to flight bookings, demonstrating patience and effective communication skills.- **Coordination with Airlines:** Liaise with airlines to confirm flight details and ensure that all bookings are processed correctly.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are necessary for understanding customer needs and providing clear information.- **Attention to Detail:** Ability to pay close attention to details while processing bookings and handling documents to prevent errors.- **Basic Computer Skills:** Familiarity with computer systems and basic software applications is important for managing reservations effectively.- **Team Player:** Willingness to work collaboratively in a team environment while taking individual responsibility for assigned tasks.- **Customer Service Orientation:** A friendly and helpful attitude towards customers to enhance their travel experience. This role is suitable for candidates with a 10th-grade education and offers a great entry point into the airline and travel sector.

Duties and responsibilitiesBooking and reservations: Assisting customers with booking flights, modifying existing reservations, and selecting seats.Ticket issuance and payment: Issuing and reissuing tickets, processing payments via cash, credit cards, or other methods, and handling refunds.Customer inquiries: Providing flight information, including schedules, fares, and connections. They also answer questions about baggage policies, delays, and other travel-related issues.Check-in assistance: Helping passengers with the check-in process, verifying travel documents like passports and visas, and tagging checked baggage.Problem resolution: Addressing customer complaints, resolving ticketing issues, and assisting passengers affected by flight delays or cancellations.Coordination: Working with airlines and airport ground staff to ensure efficient operations and seamless customer service.Administrative tasks: Maintaining accurate records of bookings, transactions, and passenger information using airline reservation systems. Essential skills and qualificationsCustomer service skills: The ability to remain calm and professional while assisting a diverse range of passengers, especially those who may be frustrated or stressed.Computer literacy: Proficiency with airline reservation systems, also known as Global Distribution Systems (GDS), such as Amadeus, Sabre, or Galileo.Communication skills: Excellent verbal and interpersonal skills for clear and effective interaction with both passengers and other staff members.Attention to detail: Accuracy is critical when entering passenger details and processing tickets to avoid costly mistakes.

Key Responsibilities:1. Greet and welcome passengers on board: As a cabin crew member, you will be responsible for creating a welcoming atmosphere for passengers as they board the aircraft.2. Ensure passenger safety: Your primary duty is to ensure the safety and well-being of all passengers during the flight, including following safety procedures and protocols.3. Serve meals and beverages: Assist in serving meals and beverages to passengers during the flight, while also accommodating special dietary requests.4. Provide exceptional customer service: Offer high-quality customer service to passengers, address any concerns or requests, and ensure a pleasant flying experience.5. Assist during emergencies: Be prepared to assist passengers in case of emergencies, including providing first aid, evacuating the aircraft, and following safety protocols.Required Skills and Expectations:1. Excellent communication skills: You must have strong communication skills to interact effectively with passengers and colleagues.2. Ability to remain calm under pressure: Cabin crew members must stay calm and composed during emergencies or challenging situations.3. Physical fitness: The role requires standing for long periods of time and assisting with lifting luggage, so good physical fitness is essential.4. Team player: Ability to work well in a team environment and collaborate with other crew members to ensure a smooth flight experience.5. Attention to detail: Must have a keen eye for detail to follow safety procedures accurately and cater to passenger needs effectively.

Sales Head- FMCG-Experience in Beverages is mandatory.As the Head of Sales, you will be tasked with developing and executing sales strategies to achieve revenue targets, expand market share, and maximize profitability. You will lead and mentor the sales team, set sales targets, and oversee the sales process from prospecting to closing deals. To handle entire North east states.