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* Handle incoming grievance and support calls from users.* Understand, record and appropriately route grievances/complaints.* Provide accurate information and assistance as per defined processes/SOPs.* Coordinate with concerned officials for grievance resolution and follow-up.* Maintain call/grievance records in the designated system.* Perform basic computer and MS Office-related tasks.* Escalate unresolved or critical issues to the concerned authority.* Maintain professional and courteous communication with callers.* Perform other call-handling/support activities related to the grievance redressal system.*Required Skills:** Good verbal and interpersonal communication skills.* Good command of *Hindi and English*.* Basic computer and MS Office knowledge.* Good listening, problem-solving and coordination skills.* Ability to work as per project/operational requirements.

We are looking for a Customer Service Representative to join our team in Mumbai. This is an entry-level position suitable for recent graduates or individuals with minimal experience. You will play a key role in ensuring our customers receive excellent service while working from the comfort of your home.Key Responsibilities:- Answer Customer Queries: Respond to customer questions via phone, email, or chat in a friendly manner to provide accurate information about products and services.- Resolve Issues: Assist customers in resolving their issues or complaints efficiently, ensuring a positive experience and fostering customer loyalty.- Maintain Records: Keep detailed records of customer interactions and transactions using our database to ensure follow-up and better service in the future.- Provide Feedback: Share insights and feedback from customers with the team to help improve products, services, and customer satisfaction.Required Skills and Expectations:- Strong communication skills are essential to clearly convey information and handle customer inquiries effectively.- A basic understanding of computers and familiarity with email and chat platforms are necessary for daily tasks.- You should be patient and empathetic, as understanding customer needs is crucial to providing excellent support.- Ability to work independently and manage time efficiently, as this role is fully remote.- A positive attitude and willingness to learn are vital in this fast-paced environment.You will play an important role in making our customers feel valued and ensuring their needs are met.

Anand Estates is Hiring Telecalling Executive - Real Estate Location: Dwarka, New Delhi (Work From Office) Timing: 10:00 AM - 6:30 PM Sunday Off Job Type: Full-timeAbout the Role:Anand Estates is looking for a motivated and confident Telecalling Executive to join our growing real estate team. The candidate will be responsible for handling leads, explaining project details, and scheduling site visits.Key Responsibilities:Handle inbound and outbound calls to prospective clientsExplain project details including plot size, pricing, location, and payment plans Qualify leads based on budget and interest Schedule site visits and coordinate with the sales team Follow up with clients via call and WhatsAppUpdate lead status regularly in CRMEligibility & Requirements:Qualification: 12th Pass / GraduateLanguage: Fluent Hindi & Basic EnglishFreshers are welcome - Complete training will be providedExperience in real estate telecalling will be an added advantageGood communication skills and positive attitudeSalary & Benefits:15,000 - 25,000 per month + Attractive IncentivesFresher: 15,000 - 18,000Experience (6 Months+): 18,000 - 25,000Additional Closing IncentivesCareer growth opportunity in SalesHow to Apply:Interested candidates can share their CV on WhatsApp Charu - +91 98733 52231#hiring #telecaller #realestatejobs #salesjobs #delhijobs #dwarka #anandestates #jobopening #telesales #fresherjobs

We are looking for a Telecaller Executive to join our team Alpha Branding Solution. The role involves managing and updating information accurately and efficiently, supporting key data management processes, and performing various administrative tasks. The position offers Annual CTC 80,000 - 1,50,000 In Hand Salary and opportunities for growth.

We're Hiring: Freelance Phone Support Executive MultibhashiGreetings from Multibhashi!We are looking for a professional to handle phone calls for one of our clients. This opportunity is open to freelancers interested in part-time or full-time work.Requirements:- Excellent spoken English with a strong understanding of the American (U.S.) accent.- Ability to understand English spoken by German speakers with a German accent.- Proficiency in Hindi and strong communication skills.- Willingness to work night shifts aligned with U.S. business hours, starting after 8 PM IST.Work Details:- Role: Handle client-related phone calls and communicate effectively.- Work Type: Freelance Part-time / Full-time- Shift: Night shift- Payment: Monthly, based on working hours and agreed responsibilities.Compensation & Availability: The budget is not yet finalized as we are currently identifying suitable candidates to propose to our client. Interested candidates are requested to share their expected monthly compensation for part-time and full-time work, along with their availability and preferred working hours.Interested candidates can connect via DM to discuss further.

JOB DESCRIPTION (JD)Call Centre Executive - Inbound & Outbound CallingCompany Name: Deveotech Software SolutionJob Title: Call Centre Executive / Telecalling ExecutiveDepartment: Client Communication & Business DevelopmentJob Type: Full-TimeWork Location: As per company requirements1. Job OverviewDeveotech Software Solution is looking for confident, professional, and target-oriented Call Centre Executives to manage inbound and outbound calls. The selected candidates will be responsible for communicating with clients, particularly Chartered Accountants (CAs) and CA firms, explaining the company's software solutions and services, following up with prospective clients, and supporting business development activities.2. Roles & ResponsibilitiesHandle inbound and outbound calls professionally.Contact Chartered Accountants (CAs), CA firms, and prospective clients on behalf of Deveotech Software Solution.Explain the company's software products, services, features, and benefits to potential clients.Understand client requirements and provide relevant information about the company's solutions.Generate leads, schedule product demonstrations, and follow up with interested prospects.Maintain proper records of calls, client details, follow-ups, and lead status in the company's CRM or reporting system.Achieve assigned daily, weekly, and monthly calling and performance targets.Maintain professional communication, a positive attitude, and good client relationships.Coordinate with the sales and business development team to improve lead conversion and client engagement.Follow company policies, calling guidelines, and reporting procedures.3. Salary & Incentive StructureFixed Monthly Salary: As per candidate experience, skills, and company policy.Performance-Based Incentives: Additional incentives will be provided for achieving or exceeding assigned targets.Target Achievement Rewards: Eligible employees may receive additional rewards based on performance and the company's incentive policy.Salary Payment: Monthly, as per the company's payroll schedule and applicable policies.The applicable salary, incentive slabs, and performance criteria will be communicated to the selected candidate before joining.4. Eligibility & Required SkillsMinimum qualification: 12th pass or graduate; preference may be given to graduates.Good verbal communication skills in Hindi; basic English communication is an advantage.Confidence in handling inbound and outbound calls.Basic computer knowledge and familiarity with MS Office or CRM tools.Ability to understand client requirements and explain software solutions clearly.Target-oriented mindset with good follow-up and persuasion skills.Prior experience in telecalling, customer support, sales, or software product calling will be an added advantage. Freshers may also apply, subject to company requirements.5. Terms & ConditionsThe selected candidate must follow the company's rules, policies, working hours, and reporting procedures.Employees must maintain professionalism, punctuality, discipline, and respectful communication with all clients.Daily calling reports, follow-up updates, and other assigned reports must be submitted on time.Employees are expected to make genuine efforts to achieve the calling, lead generation, follow-up, and conversion targets assigned by the company.Performance incentives will be calculated according to the company's officially communicated incentive structure and verified performance data.Fixed salary and performance incentives are separate components. Incentives are payable only when the applicable eligibility criteria are met.Employees must maintain the confidentiality of company information, client data, contact details, business information, and software-related information.Client information and company data must not be copied, shared, or used for personal purposes or disclosed to unauthorized persons.Employees must follow approved calling scripts, communication standards, and applicable telemarketing and data-protection requirements.Any leave, absence, resignation, or notice-period requirements will be governed by the company's applicable employment policy and the terms communicated in the appointment letter.Employment terms, salary details, working hours, weekly offs, and the applicable notice period will be confirmed in the appointment letter or employment agreement.The company will follow applicable labour laws and statutory requirements regarding salary payments and other employment conditions.6. Performance ExpectationsThe employee will be evaluated on the basis of calling activity, lead quality, client engagement, follow-up completion, product-demo scheduling, conversion performance, reporting accuracy, and professional conduct.7. How to ApplyInterested candidates are requested to send their updated resume to our official recruitment email address: support@deveotechsoft.com.Join Deveotech Software Solution and grow your career in client communication, software solutions, and business development.

We are looking for a dedicated Telecaller to join our team in Bhubaneswar. This full-time role is ideal for freshers who have completed their 10th grade and are eager to learn in a dynamic environment.Key Responsibilities:- Customer Engagement: You will be responsible for reaching out to potential customers via phone calls, introducing our services, and engaging them in conversations to understand their needs.- Lead Generation: Your role will involve identifying and qualifying leads, ensuring you gather relevant information to pass on to the sales team.- Data Entry: You will maintain accurate records of customer interactions and feedback in our database, ensuring information is up-to-date for future reference.- Follow-Ups: Regularly follow up with prospective clients to keep them informed and interested in our offerings.Required Skills and Expectations:Candidates should have strong communication skills in both verbal and written forms to effectively convey information and engage with customers. A positive attitude and the ability to handle rejection gracefully are crucial for success in this role. Time management skills will help you balance multiple calls and follow-ups efficiently. We expect candidates to be team players who can work collaboratively, all while maintaining a professional demeanor. A proactive approach to problem-solving and a genuine interest in helping customers will contribute significantly to your success as a Telecaller.

Hiring: International Voice Process - IndorePosition: International Voice Process ExecutiveLocation: IndoreEligibility:Freshers & Experienced candidates can applyMinimum Qualification: Graduate Salary:21,000 CTCWork Schedule:5 Days Working2 Rotational Week OffsKey Requirements:Good English communication skillsWillingness to work in rotational shiftsCustomer service mindsetBasic computer knowledgePerks & Benefits:Attractive salary packageCareer growth opportunitiesFriendly work environmentTraining provided for freshersApply Now!Interested candidates can share their resume or contact us for more details.

Roles and Responsibilities* Handle outbound customer calls.* Respond to customer queries in a professional manner.* Provide accurate information about products and services.* Maintain customer records and update call details.* Resolve customer issues or escalate them when required.*Qualifications** Freshers can apply* Experienced candidates with tele-calling/customer support is an added advantage*Requirements** Good communication skills in English * Good listening and customer handling skills.* Basic computer knowledge and MS Office skills.* Willingness to work in a voice processContact usmail : infoabisha03@gmail.comphone :9566837857

The tele calling role involves engaging with potential customers over the phone to provide information and assistance. Candidates should be fluent in Hindi and have intermediate knowledge of English, with basic computer skills necessary for this position.Key responsibilities include:- Making calls to potential clients to promote products or services, clearly explaining offerings to facilitate customer understanding.- Addressing customer queries and providing relevant information, ensuring a positive experience and building strong relationships.- Documenting call details and customer feedback accurately in a computer system, contributing to effective record-keeping and performance tracking.Required skills and expectations include:- Candidates must have a 12th-grade education, with 0 to 2 years of experience preferred, making this an ideal opportunity for fresh graduates.- Proficiency in Hindi is essential for effective communication, while intermediate English skills will aid in interacting with a diverse clientele.- Basic computer knowledge is crucial for managing calls and inputting data efficiently.This is a full-time position based in Karnal, India, with the expectation of in-office work. Candidates should be prepared to work standard office hours and follow company guidelines to ensure a productive work environment.

BPO Voice Process - Job DescriptionA BPO Voice Process involves communicating with customers over the phone to provide information, solve problems, answer questions, and deliver good customer service.Main ResponsibilitiesHandle incoming and outgoing customer calls.Understand customer issues and provide suitable solutions.Explain products, services, and company policies.Maintain a polite and professional tone while speaking.Update customer details and call information in the system.Meet company targets for customer satisfaction, call quality, and productivity.Types of Voice ProcessInbound Voice Process: Receiving calls from customers for support, queries, or complaints.Outbound Voice Process: Calling customers for sales, feedback, follow-ups, or service updates.International Voice Process: Communicating with customers from countries such as the USA, UK, or Australia.Domestic Voice Process: Handling customer calls within India.Skills RequiredGood communication skills in English.Active listening and problem-solving skills.Patience and a positive attitude.Basic computer knowledge.Ability to handle customers professionally.

We are looking for a motivated and enthusiastic female Tellecaller to join our team in Jaipur. This full-time position is ideal for candidates with 0 to 2 years of experience, who have completed their 12th grade.Key Responsibilities:1. Making Outbound Calls: You will reach out to potential customers to share information about our products and services.2. Customer Interaction: Engage with clients in a friendly and professional manner, answering their queries and providing accurate information.3. Data Entry: Record the details of calls and update customer information in our database efficiently.4. Follow-up Calls: Perform follow-up calls to existing customers to gather feedback and enhance customer satisfaction.5. Achieving Targets: Work towards achieving daily and monthly call targets while maintaining quality in communication.Required Skills and Expectations:We expect candidates to be clear communicators with excellent verbal skills. You should be able to build rapport quickly while being polite and professional. Patience and a positive attitude are essential when dealing with customer inquiries. Strong organizational skills will help you manage your time effectively and prioritize tasks. A familiarity with basic computer applications is also important, as you will be required to enter and manage data regularly. This role is a great opportunity to start a career in customer service and communication.

We are looking for a Customer Care Executive to join our team. This is a great opportunity for freshers who have completed their 10th grade and are eager to begin their career in customer service. You will work from the comfort of your home while helping customers with their inquiries.nnKey Responsibilities:nn1. Respond to customer inquiries: You will handle customer questions via phone, email, or chat, providing them with accurate and timely information.n2. Resolve complaints: When customers have issues, you will work effectively to find a solution, ensuring their satisfaction and maintaining a positive experience.n3. Update customer records: You will keep accurate records of customer interactions, updating information as needed to ensure data is current and reliable.n4. Provide feedback: You will share insights from customer interactions with your team to help improve our products and services.nnRequired Skills and Expectations:nnCandidates should have strong communication skills, allowing them to convey information clearly and courteously. You must be a team player, willing to collaborate with others to enhance the customer experience. Attention to detail is vital, as you will handle customer information and ensure all records are accurate. Being patient and empathetic will help you deal with customers effectively, ensuring they feel valued and heard. A positive attitude and a willingness to learn are essential traits for success in this role.

We are seeking a Customer Care Executive to join our team in Delhi NCR. This is a full-time, work-from-home position open to both freshers and candidates with 0 to 2 years of experience. The Customer Care Executive will primarily engage with customers to resolve inquiries and provide support. Responsibilities include answering customer calls and emails, addressing queries effectively, and providing accurate information about products and services. You will also be responsible for maintaining customer records and ensuring their satisfaction with our services.To be successful in this role, you should possess strong communication skills, both verbal and written, and have the ability to listen actively to customer concerns. Familiarity with customer support software and basic computer skills are expected. A positive attitude and a commitment to resolving issues promptly will contribute greatly to your success.This position does not require any specific fieldwork or travel; however, having a reliable computer and internet connection is essential for your home office setup. The work schedule may involve shifts, so flexibility in working hours and days is required. If you have a passion for helping others and are looking to start your career in customer support, this opportunity is perfect for you.

We are looking for a result-driven, persuasive Telecaller to join our growing real estate team in Jaipur. Your primary responsibility will be to connect with potential homebuyers who have shown interest through our social media advertisements (Facebook, Instagram, LinkedIn).You will not be making cold calls. Instead, you will follow up with high-intent leads, understand their property requirements, and convince them to schedule physical site visits. If you have excellent communication skills and a passion for hitting targets, this role offers incredible earning potential.Key Responsibilities Lead Qualification & Pitching: Call warm leads generated from social media ads to understand their budget, location preferences, and property requirements. Driving Site Visits: Pitch our premium real estate projects and convincingly schedule physical site visits for prospective clients. Persistent Follow-ups: Maintain a disciplined follow-up pipeline with warm and cold leads via calls and WhatsApp to keep them engaged. CRM Management: Keep a meticulous record of all interactions, lead statuses, and scheduled visits in our tracking system or CRM. Team Coordination: Coordinate seamlessly with the on-site sales team to ensure scheduled clients are received and handled professionally during their visits.Requirements & Qualifications Languages: Fluency in Hindi and English is mandatory. Knowledge of local Rajasthani dialects is a plus. Skills: Excellent communication, active listening, and strong negotiation skills. Tech Setup: Must have a laptop/smartphone and a stable, high-speed internet connection at home. Traits: Highly motivated, resilient against rejection, and comfortable working under target-driven performance structures.

We are looking for a Tele Caller to join our team in Jadavpur, Kolkata. This is a full-time, work-from-office position suitable for freshers who have completed at least 10th grade. As a Tele Caller, your primary duty will be to communicate with potential customers over the phone. You will engage in conversations, answer queries, and provide information about our services to encourage interest. You will be expected to work efficiently and contribute positively to team goals.Key responsibilities include:- Making outbound calls to prospective customers to share product details and information.- Maintaining a record of conversations in a structured manner to ensure follow-up and track interactions.- Utilizing basic computer skills for data entry and documentation.Required skills and expectations encompass:- Proficiency in Hindi to effectively communicate with clients.- Basic computer knowledge to manage data and record calls.- A willingness to adapt and learn in a fast-paced environment.- Candidates should be between the ages of 18 to 35.This role offers a fixed salary structure with high incentives based on performance. No insurance or loan benefits are provided. Direct joining opportunities are available for eligible candidates. This position requires you to work on-site, ensuring a productive and collaborative work environment in Jadavpur, Kolkata.

URGENT HIRING CRM Position: CRM (Customer Relationship Management) Location: IMT Faridabad Experience: 5+ Years Salary: 25,000 - 30,000 per month Key Requirements: Strong customer relationship & communication skills Experience in CRM/customer handling Good coordination and follow-up skills Ability to manage customer queries and resolve issues Strong documentation & reporting skills Interested candidates can share their CV for immediate consideration.Email - srservices2510@gmail.comContact - 8851627720

1. International Business Development & New Customer Acquisition2. Customer Ownership & RelationshipManagement3. Technical Quotation, Bids & TenderOwnership4. Commercial Negotiation & Order Closure5. Ownership of the Export Execution Desk6. Export Payment Realisation & CommercialRisk7. Internal Coordination & Cross-FunctionalExecution8. Vendor & Sourcing Development9. MIS, Reporting & Review DisciplineB.E. / B.Tech in Mechanical Engineering.5-10 years of experience in exports or international business within an engineering, manufacturing, capital goods, or industrial components company.Demonstrated experience of visiting international customers in person - at their plants, offices, or at trade exhibitions - within the last three years.A verifiable track record of converting prospects into customers. The candidate must be able to name at least two accounts he personally developed from first contact to repeat order, and describe how.Preferred Exposure to cement, mining, power, steel, bulk material handling, or wear parts industries. Experience of tendering to large industrial or multinational buyers. Experience of supervising or mentoring a junior team member. Familiarity with Volza, LinkedIn Sales Navigator, and export data platforms. Strong Excel and MIS capability.

* Handle incoming grievance and support calls from users.* Understand, record and appropriately route grievances/complaints.* Provide accurate information and assistance as per defined processes/SOPs.* Coordinate with concerned officials for grievance resolution and follow-up.* Maintain call/grievance records in the designated system.* Perform basic computer and MS Office-related tasks.* Escalate unresolved or critical issues to the concerned authority.* Maintain professional and courteous communication with callers.* Perform other call-handling/support activities related to the grievance redressal system.*Required Skills:** Good verbal and interpersonal communication skills.* Good command of *Hindi and English*.* Basic computer and MS Office knowledge.* Good listening, problem-solving and coordination skills.* Ability to work as per project/operational requirements.*Experience:* Prior experience in Helpdesk/Call Centre/Customer Support in Government/PSU Grievance handling preferred

Writing## BPO Non-Voice Process - Coimbatore (Day Shift)Job Title: BPO Non-Voice Process ExecutiveLocation: Coimbatore, Tamil NaduShift: Day ShiftProcess: Non-Voice / Back Office### Job DescriptionWe are looking for motivated candidates for a BPO Non-Voice Process role in Coimbatore. The role involves handling customer requests and updating information through email, chat, data entry, and other back-office tasks without making or receiving customer calls.### Roles and Responsibilities- Handle email and chat support.- Perform data entry and maintain accurate records.- Process customer requests and update information in the system.- Verify documents and maintain data accuracy.- Follow company procedures and meet quality targets.### Skills Required- Basic computer knowledge and typing skills.- Good written communication skills in English.- Attention to detail and accuracy.- Basic knowledge of MS Office.- Ability to work in a team.### Eligibility- Freshers and experienced candidates can apply.- Minimum qualification: 12th pass or any degree, depending on company requirements.- Willingness to work in a day shift.Work Location: Coimbatore, Tamil NaduShift Timing: Day Shift

BPO Voice Process - Job DescriptionA BPO Voice Process involves handling customer interactions over the phone and providing professional, timely, and accurate support.Key ResponsibilitiesHandle inbound and/or outbound customer calls.Understand customer queries and provide appropriate solutions.Resolve complaints and service-related issues professionally.Maintain a polite, confident, and customer-friendly communication style.Verify customer information and update records in the system.Follow company policies, call-handling procedures, and quality standards.Document customer interactions accurately.Escalate complex issues to the appropriate team when required.Achieve assigned targets for productivity, quality, and customer satisfaction.Skills RequiredGood verbal communication skills in English.Clear pronunciation and active listening skills.Basic computer knowledge and typing skills.Ability to handle customers calmly and professionally.Problem-solving and multitasking abilities.Willingness to work in rotational shifts, if required.Typical Job ProfilePosition: Customer Support Executive / Voice Process ExecutiveIndustry: BPO / Customer ServiceProcess: Inbound / Outbound Voice ProcessExperience: Freshers and experienced candidates can applyWork: Customer calls, query resolution, complaint handling, and data updating.ContactFor job details and applications: 9043326222

BPO Voice Process - Job DescriptionA BPO voice process involves communicating with customers over the phone to resolve their queries, provide information, and assist with their requests.Key ResponsibilitiesHandle inbound and/or outbound customer calls.Understand customer issues and provide appropriate solutions.Provide information about products, services, orders, or accounts.Handle customer complaints professionally.Maintain accurate customer records after each call.Follow company scripts, policies, and procedures.Meet call quality, productivity, and customer satisfaction targets.Escalate complex issues to the appropriate department.Skills RequiredGood spoken English and communication skills.Clear pronunciation and confidence while speaking.Good listening and problem-solving skills.Basic computer knowledge.Patience and a customer-friendly attitude.Ability to work under pressure and meet targets.

Communication: Clear, polite, and confident speaking voice in required languages (e.g., Hindi and English). Resilience: Ability to handle rejection and stay motivated under pressure. Computer Literacy: Basic knowledge of computers, MS Office, and CRM tools. Education & Experience: Typically a high school diploma (12th pass) or graduate; freshers or candidates with prior telesales/telemarketing experience.