Job description:Sales Coordinator (Female)Company: Sundawn IndustriesIndustry: Plywood, Timber & Building MaterialsDepartment: Sales & Business DevelopmentLocation: Delhi-NCREmployment Type: Full-Time, PermanentExperience: 1-4 YearsQualification: Graduate in any disciplineAbout the RoleSundawn Industries is looking for a proactive, confident, and result-oriented Female Sales Coordinator cum Lead Generation Executive to generate business enquiries, contact potential customers, follow up on leads received through social media and other platforms, and convert prospects into sales opportunities.The candidate will be primarily responsible for outbound calling, lead generation, handling incoming enquiries, identifying customer requirements, and coordinating with the sales team to drive business growth. Good communication, convincing skills, and a strong follow-up approach are essential for this role.Key ResponsibilitiesLead Generation & Outbound CallingGenerate new business leads through outbound calls, online research, business directories, and other relevant platforms.Call potential customers, builders, architects, interior designers, contractors, dealers, and institutional buyers.Identify prospective customers and introduce the company's products, including plywood, timber, laminates, and related building materials.Understand customer requirements, explain product offerings, and generate interest in the company's products.Build and maintain a database of prospective customers for future business opportunities.Social Media & Online Lead ManagementHandle enquiries and leads received through social media platforms, the company website, online portals, and other digital channels.Contact incoming leads promptly and understand their product requirements, budgets, and purchase timelines.Follow up consistently with interested prospects to move them towards quotations, meetings, and sales.Maintain records of all incoming leads, calls, customer interactions, and follow-up activities.Identify potential opportunities from online enquiries and convert them into qualified sales leads.Sales Conversion & Customer Follow-upFollow up with prospective customers until the enquiry progresses to a quotation, order, or sale.Share product information, catalogues, and quotations with potential customers as required.Coordinate with the sales team for pricing, product availability, meetings, and commercial negotiations.Maintain relationships with existing customers and explore opportunities for repeat business.Track lead conversion, pending enquiries, and reasons for lost sales.Work towards achieving monthly targets for calls, qualified leads, follow-ups, and sales conversions.Sales Coordination & ReportingMaintain daily calling reports, lead databases, customer details, and sales follow-up records using MS Excel.Prepare daily, weekly, and monthly reports on leads generated, calls made, enquiries received, and conversions achieved.Coordinate with internal departments and the sales team to ensure timely responses to customer enquiries.Maintain accurate customer information and ensure timely follow-up on every active lead.Required Candidate ProfileFemale candidate preferred.Graduate in any discipline.1-4 years of experience in telecalling, lead generation, telesales, inside sales, or sales coordination preferred.Excellent communication, convincing, and customer-handling skills.Confidence in making outbound calls and speaking with new customers.Ability to follow up regularly and convert enquiries into business opportunities.Basic computer knowledge and proficiency in MS Excel, MS Word, and email communication.Ability to manage multiple leads and maintain accurate records.Knowledge of CRM software is not mandatory; lead tracking can be managed through Excel and internal reporting systems.Experience in plywood, timber, construction, interiors, or building materials will be an added advantage.Key SkillsLead Generation, Outbound Calling, Telecalling, Telesales, Inside Sales, Sales Conversion, Customer Relationship Management, Social Media Lead Handling, Online Enquiry Management, Customer Follow-up, MS Excel, Sales Reporting, Database Management, Communication Skills, Convincing Skills, Sales Coordination.Performance ExpectationsGenerate new leads through outbound calls and online enquiries.Respond promptly to leads received through social media and other platforms.Maintain consistent follow-ups with prospective customers.Convert qualified leads into quotations, meetings, and sales opportunities.Maintain accurate lead records and submit daily activity reports.Contribute to the achievement of monthly sales and lead conversion targets.How to ApplyInterested candidates are requested to share their updated CV using the contact details below.Company: Sundawn IndustriesEmail: hr.sundawn@gmail.comContact Numbers: 9289221471 / 9289997469Benefits:Cell phone reimbursementCommuter assistanceInternet reimbursementPaid sick time