BCA Jobs

Job Title: Key Account Manager (KAM)Company: Shivaami Cloud Services Pvt. Ltd.Location: Mumbai (Mulund West)Employment Type: Full-TimeExperience: 3+ Years (Technical Account Management / Key Account Management)Joining: Immediate / ASAPKey ResponsibilitiesManage key client accounts, renewals, retention, and customer satisfaction.Drive upselling and cross-selling opportunities.Conduct client meetings, demos, and relationship management.Coordinate with Renewal, Support, and Sales teams.Resolve customer issues and ensure timely service delivery.Maintain CSAT, prepare client reports, and identify business growth opportunities.Requirements3+ years of experience in Key Account Management or Technical Account Management.Bachelor's degree (MBA preferred).Excellent English communication and negotiation skills.Strong knowledge of cloud/digital technologies and MS Office.Experience with CRM/Sales tools and value-based selling is preferred.

Area Sales Manager (ASM) - BangalorePositionArea Sales Manager (ASM)Location: Bangalore, KarnatakaDepartment: Sales & MarketingReports To: Regional Sales Manager / National Sales ManagerJob SummaryWe are looking for an experienced and result-oriented Area Sales Manager to lead and expand our business across Bangalore and surrounding regions. The ideal candidate will be responsible for driving sales growth, appointing and managing distributors, leading a team of Sales Officers, expanding retail coverage, and developing institutional and government business for Graciss Menstrual Care products.Key ResponsibilitiesSales & Business DevelopmentAchieve monthly, quarterly, and annual sales targets.Develop the Bangalore market through distributors, wholesalers, retailers, pharmacies, supermarkets, and modern trade.Identify new business opportunities and expand market presence.Increase product availability and visibility across the assigned territory.Team ManagementRecruit, train, mentor, and manage Sales Officers.Monitor daily field activities and ensure beat plan compliance.Conduct joint market visits with the sales team.Review team performance and implement corrective actions.Distributor ManagementAppoint new distributors and strengthen existing relationships.Ensure adequate stock availability and timely replenishment.Monitor primary and secondary sales.Resolve distributor issues related to supply, pricing, and payments.Retail & Institutional SalesExpand presence in pharmacies, medical stores, supermarkets, cosmetic stores, and general trade.Develop business with hospitals, clinics, maternity centres, NGOs, educational institutions, and corporate organizations.Support Government e-Marketplace (GeM) and institutional order execution.Market IntelligenceMonitor competitor activities, pricing, schemes, and product launches.Identify market trends and customer requirements.Share actionable market insights with management.Collection & Financial ManagementEnsure timely collection of outstanding payments.Maintain healthy distributor credit control.Coordinate with the finance team for receivables management.ReportingPrepare weekly and monthly sales reports.Forecast sales and inventory requirements.Submit accurate market and performance reports to management.Key Performance Indicators (KPIs)Sales Target AchievementDistributor AppointmentsSecondary Sales GrowthRetail Outlet CoverageNew Customer AcquisitionTeam ProductivityCollection EfficiencyOutstanding ControlMarket Share GrowthInstitutional & GeM BusinessQualificationBachelor's Degree in Business, Commerce, Marketing, or related field.MBA in Marketing is preferred.Experience5-10 years of sales experience in FMCG, Personal Care, Healthcare, Medical Devices, Hygiene Products, or Consumer Goods.Minimum 2-3 years as an Area Sales Manager or Team Leader.Experience managing distributors and field sales teams in Karnataka is preferred.Skills RequiredStrong leadership and team managementDistributor and channel managementExcellent negotiation and communication skillsSales planning and forecastingMarket development and territory managementInstitutional and Government sales knowledgeGeM portal exposureMS Excel, PowerPoint, and CRM reportingAnalytical and problem-solving skillsPreferred Industry ExperienceSanitary NapkinsFeminine Hygiene ProductsBaby CarePersonal CareFMCGMedical ConsumablesHealthcare ProductsTravel RequirementExtensive travel across Bangalore and Karnataka.Must possess a valid driving licence.Own two-wheeler or four-wheeler preferred.CompensationFixed Salary:

# Sales Coordinator - Job Description (Including GeM & Government Orders)## Position**Sales Coordinator**## DepartmentSales## Reporting ToSales Manager / Business Development Manager / Head of Sales---# Job SummaryThe Sales Coordinator is responsible for supporting the sales team by managing customer orders, preparing quotations, coordinating with internal departments, maintaining sales records, and ensuring timely execution of orders. The role also includes handling **Government e-Marketplace (GeM)** transactions, government tenders, institutional orders, documentation, and contract compliance.---# Key Responsibilities### Sales Coordination* Coordinate daily activities of the sales team.* Process customer enquiries, quotations, purchase orders, and sales orders.* Prepare Proforma Invoices (PI), Quotations, Sales Orders, and Contracts.* Maintain customer master data, price lists, and sales documentation.* Coordinate with production, warehouse, logistics, dispatch, and accounts departments.* Ensure timely order execution and delivery.* Follow up with customers regarding order status.* Support the sales team in achieving monthly and annual sales targets.---### Customer Relationship Management* Handle customer enquiries and resolve issues promptly.* Build strong relationships with distributors, dealers, hospitals, institutions, and corporate clients.* Maintain accurate customer communication records.* Coordinate after-sales support.---### Order Processing* Receive and verify Purchase Orders (PO).* Confirm product availability with production.* Coordinate dispatch schedules.* Track shipments until delivery.* Coordinate invoice generation and payment follow-ups.* Handle replacement, return, and complaint coordination.---### GeM (Government e-Marketplace) Responsibilities* Manage the company's GeM Seller Portal.* Upload and update product catalogues on GeM.* Participate in Direct Purchase, L1 Purchase, BOQ bids, Reverse Auction, and Custom Bids.* Search for new GeM opportunities daily.* Prepare and submit bids before deadlines.* Coordinate OEM Authorization, Product Certifications, and Technical Documents.* Monitor bid status and respond to buyer queries.* Process GeM Purchase Orders.* Coordinate invoice generation through GeM.* Manage GeM CRAC (Consignee Receipt & Acceptance Certificate) follow-ups.* Coordinate payment tracking through PFMS and GeM.* Maintain GeM performance ratings and seller compliance.* Ensure all GeM documentation complies with government procurement guidelines.---### Government Tender & Institutional Order Management* Monitor government tender portals and procurement websites.* Identify relevant tender opportunities.* Prepare tender documentation.* Coordinate submission of:* Technical Bid* Commercial Bid* Financial Bid* Prepare compliance documents such as:* GST Certificate* PAN* UDYAM Registration* BIS Certification* ISO Certificates* MSME Certificate* Factory License* Product Test Reports* Authorization Letters* Experience Certificates* Coordinate EMD (Earnest Money Deposit) and Performance Bank Guarantee documentation.* Maintain tender calendars and submission schedules.* Coordinate post-award documentation.* Ensure timely execution of government purchase orders.* Coordinate institutional supply schedules.* Track government payment status.* Maintain records of completed tenders and contract performance.---### Sales Reporting & MIS* Prepare Daily Sales Reports.* Weekly Sales MIS.* Monthly Sales Dashboard.* Territory-wise Sales Analysis.* Product-wise Sales Analysis.* Distributor Performance Reports.* Pending Order Reports.* Outstanding Payment Reports.* GeM Order Status Reports.* Government Tender Status Reports.* Sales Forecast Reports.---### Cross-functional Coordination* Coordinate with:* Production* Quality* Purchase* Warehouse* Dispatch* Finance* Marketing* Customer Service* Ensure smooth order execution from enquiry to payment collection.---# Required Skills### Technical Skills* Advanced Microsoft Excel (Pivot Tables, XLOOKUP/VLOOKUP, Charts, Dashboards)* Microsoft Word & PowerPoint* ERP Software (SAP, Oracle, Microsoft Dynamics, Tally ERP, Busy, etc.)* CRM Software (Zoho CRM, Salesforce, HubSpot)* GeM Portal Management* Government Tender Documentation* Order Processing* MIS Reporting* Sales Analysis* Documentation Management---### Soft Skills* Excellent communication skills* Strong coordination skills* Customer relationship management* Excellent follow-up ability* Time management* Multi-tasking* Problem-solving* Negotiation skills* Attention to detail* Teamwork* Analytical thinking* Ability to work under pressure---# Educational Qualification* B.Com* BBA* BBM* B.Sc* BA* MBA (Preferred)---# Experience* 2-5 years of experience in Sales Coordination, Sales Support, Order Processing, or Customer Support.* Experience handling **GeM Portal**, **Government Tenders**, and **Institutional Orders** is highly preferred.* Experience in Manufacturing, FMCG, Medical Devices, Healthcare, Pharmaceuticals, Consumer Goods, or Industrial Products is an added advantage.---# Key Performance Indicators (KPIs)* Order Processing Accuracy* On-time Order Execution* Quotation Turnaround Time* Customer Response Time* Sales MIS Accuracy* Pending Order Reduction* Payment Follow-up Efficiency* GeM Bid Submission Success Rate* Number of Government Tenders Submitted* Government Order Conversion Rate* GeM Compliance Score* Customer Satisfaction Score* Distributor Support Efficiency* Documentation Accuracy* Sales Team Coordination Effectiveness---# Preferred Candidate Profile* Strong knowledge of the **GeM (Government e-Marketplace)** portal and government procurement procedures.* Experience in managing government tenders, institutional sales, and compliance documentation.* Excellent proficiency in Microsoft Excel and MIS reporting.* Strong organizational skills with the ability to handle multiple priorities.* Ability to coordinate effectively with customers, sales teams, production, logistics, and finance.* Customer-focused with exceptional follow-up and communication skills.* Capable of working independently in a fast-paced manufacturing environment.This role is particularly well-suited for manufacturing companies supplying products to **private distributors, hospitals, institutions, government departments, and public sector organizations**, where seamless coordination of commercial sales, **GeM orders**, and **government tenders** is critical to business success.

# Job Description - Field Sales Officer## Position**Field Sales Officer**## DepartmentSales & Marketing## Reports ToArea Sales Manager / Regional Sales Manager## Job SummaryThe Field Sales Officer is responsible for generating sales by appointing distributors, developing retail outlets, maintaining customer relationships, achieving monthly sales targets, collecting market intelligence, and ensuring timely collections. The role requires extensive field travel and regular interaction with distributors, wholesalers, retailers, pharmacies, supermarkets, and institutional customers.## Key Responsibilities### Sales & Business Development* Achieve assigned monthly, quarterly, and annual sales targets.* Develop new business opportunities within the assigned territory.* Appoint and manage distributors, dealers, and wholesalers.* Increase product availability and visibility in retail outlets.* Conduct daily market visits and retailer engagement.* Identify new customers and convert leads into business.* Execute company sales and promotional campaigns.### Distribution Management* Ensure adequate stock availability with distributors.* Monitor secondary sales and retail movement.* Resolve distributor and retailer issues promptly.* Improve market coverage and numeric distribution.### Retail Execution* Visit retailers according to the beat plan.* Ensure proper product display and merchandising.* Monitor competitor pricing, schemes, and activities.* Collect market feedback and customer requirements.### Government & Institutional Sales* Support participation in government tenders.* Follow up on Government e-Marketplace (GeM) inquiries.* Coordinate institutional orders with hospitals, NGOs, educational institutions, and corporate clients.* Assist in documentation required for government and institutional sales.### Sales Coordination* Coordinate with the Head Office regarding order processing.* Follow up on dispatches and deliveries.* Ensure timely submission of sales reports.* Coordinate with finance regarding outstanding payments.### Collection & Receivables* Collect payments within approved credit periods.* Reduce overdue outstanding balances.* Ensure proper documentation of collections.### Reporting* Submit Daily Sales Report (DSR).* Update CRM/ERP/mobile application regularly.* Share competitor activities and market intelligence.* Maintain customer visit records.## Daily Activities* Visit 20-25 retail outlets per day.* Meet distributors and key customers.* Generate new enquiries.* Book primary and secondary orders.* Collect payments.* Submit end-of-day reports.## Key Performance Indicators (KPIs)* Monthly Sales Achievement (%)* New Distributor Appointments* New Retailer Additions* Product Availability* Order Value* Collection Efficiency* Outstanding Control* Beat Plan Adherence* Market Coverage* Customer Retention## Required Qualifications* Any Bachelor's Degree (BBA, B.Com, B.Sc., BA, or equivalent).* MBA in Marketing is preferred.* 1-5 years of field sales experience (FMCG, Healthcare, Personal Care, Consumer Goods, or Medical Products preferred).* Freshers with strong communication skills may also apply.## Skills Required* Excellent communication and negotiation skills.* Strong interpersonal and relationship-building ability.* Territory management.* Distributor management.* Retail sales techniques.* Presentation skills.* Time management.* Problem-solving ability.* MS Excel, Word, and mobile reporting applications.* Basic knowledge of CRM/ERP systems.## Travel Requirements* Extensive travel within the assigned territory.* Must possess a valid two-wheeler driving license.* Own two-wheeler preferred.## Preferred ExperienceExperience in:* FMCG* Hygiene & Personal Care Products* Sanitary Napkins* Medical Devices* Consumer Healthcare* Pharmacy Distribution* Government Sales* GeM Portal* Institutional Sales## Compensation* Fixed Salary + Monthly Sales Incentives* Travel Allowance (TA)* Daily Allowance (DA) (where applicable)* Mobile Reimbursement* Performance Bonuses## Career Growth* Field Sales Officer* Senior Sales Officer* Area Sales Manager* Regional Sales Manager* Zonal Sales Manager* National Sales Manager

Job Description - Customer Support ExecutiveCompany: Sharas Venture Private Limited (Graciss Menstrual Care)Location: Coimbatore, Tamil NaduDepartment: Customer SupportReports To: Customer Support Manager / Operations ManagerAbout the RoleWe are looking for a customer-focused and enthusiastic Customer Support Executive to deliver exceptional service to our customers across phone, email, WhatsApp, website, and e-commerce platforms. The ideal candidate will handle customer inquiries, resolve complaints, process orders, and ensure a seamless customer experience while maintaining high service standards.Key ResponsibilitiesCustomer SupportRespond to customer inquiries through phone, email, WhatsApp, website chat, and social media.Provide accurate product information and usage guidance.Resolve customer complaints promptly and professionally.Escalate complex issues to the appropriate department.Maintain high customer satisfaction through timely support.Order ManagementProcess customer orders received through the website, WhatsApp, and marketplaces.Track shipments and provide delivery updates.Coordinate with logistics partners for dispatch and delivery.Handle order modifications, cancellations, returns, exchanges, and refunds.E-commerce SupportSupport customers purchasing through Shopify, Amazon, Flipkart, Meesho, and other online platforms.Monitor order status and ensure timely fulfillment.Coordinate with warehouse and dispatch teams to resolve order-related issues.Customer Relationship ManagementMaintain accurate customer records in the CRM system.Follow up with customers to ensure issue resolution.Build long-term customer relationships and encourage repeat purchases.Collect customer feedback and share improvement suggestions with management.Sales SupportAssist customers in selecting suitable products.Promote ongoing offers, subscriptions, and combo packs.Support upselling and cross-selling opportunities.Coordinate with the sales team for bulk and distributor inquiries.Documentation & ReportingMaintain records of customer interactions and complaints.Prepare daily and monthly customer support reports.Track complaint resolution time and customer satisfaction metrics.Ensure all customer information is accurately updated.QualificationsBachelor's Degree in any discipline (BBA, B.Com, BA, B.Sc, BCA, or equivalent).1-3 years of experience in Customer Support, Customer Service, Call Centre, E-commerce Support, or FMCG.Fresh graduates with excellent communication skills may also apply.Required SkillsTechnical SkillsCustomer Relationship Management (CRM)Shopify Order ManagementE-commerce SupportMicrosoft ExcelMicrosoft WordGoogle WorkspaceData Entry & DocumentationWhatsApp BusinessEmail ManagementSoft SkillsExcellent Communication SkillsActive ListeningCustomer-Centric ApproachProblem SolvingComplaint ResolutionPatience & EmpathyTime ManagementMultitaskingAttention to DetailTeamwork & CoordinationKey Performance Indicators (KPIs)Customer Satisfaction (CSAT) ScoreFirst Response Time (FRT)Average Resolution Time (ART)Number of Customer Queries ResolvedOrder Processing AccuracyReturn & Refund Resolution TimeCustomer Retention RatePositive Customer FeedbackCRM Data AccuracyUpselling & Cross-selling PerformanceSalary18,000 - 25,000 per month (Based on experience and qualifications)Employment DetailsEmployment Type: Full-TimeExperience: 1-3 YearsIndustry: FMCG / Manufacturing / Consumer Goods / E-commerceWork Location: Coimbatore, Tamil Nadu

Were Hiring for INDIAs Largest Public listed Housing Finance Company (LIC HFL).Position: Assistant Sales Executive (ASE)Openings: 148 Fixed CTC: 3 LPA (Fixed) + Performance-linked Variable PayJob Description: We are hiring Assistant Sales Executives (ASE) to drive sales and marketing activities at the Area Office level. The role focuses on customer acquisition, builder/development relationships, and housing finance business growth.Key Responsibilities: Acquiring new customers through online and offline sales channels Promote housing finance products and explain benefits to customers Build strong relationships with builders/developers and individual home buyers Generate business from residential projects and affordable housing segments Achieve quarterly and annual sales targetsElligibilty Age: 21-28 years (01-Mar-1998 to 01-Mar-2005) Education: Graduate in any discipline (Minimum 50% marks) Experience: 2-4 years of Field sales/marketing experience from Banking, Financial Services, Insurance, Fin tech, Micro Finance, Real estate

Job Title: IT Sales Manager (B2B)Location: Mumbai (Mulund West)Experience: 5-8 Year

As an Inside Sales Representative, you will play a crucial role in driving sales and building relationships with customers. You will work from our office in Mumbai and focus on engaging potential clients and helping them find solutions that meet their needs.**Key Responsibilities:**- **Identify Prospective Customers:** Research and pinpoint potential clients who could benefit from our products and services.- **Reach Out to Clients:** Make outgoing calls and send emails to introduce our offerings and establish a connection with potential customers.- **Understand Customer Needs:** Listen actively to customers to determine their requirements and how our products can assist them.- **Present Solutions:** Explain our products and services effectively, highlighting key features and benefits that align with customer needs.- **Achieve Sales Targets:** Work towards sales goals by securing new accounts and maintaining relationships with existing ones.- **Maintain Records:** Keep accurate records of customer interactions, sales, and follow-up activities in our database.To succeed in this role, you should possess a degree in B.C.A, B.Sc, or B.E. You should also have excellent communication skills and the ability to build rapport with clients. A proactive attitude, attention to detail, and a willingness to learn will help you thrive in this dynamic position. As a female candidate, you bring a unique perspective to our sales team. Adaptability and resilience in a fast-paced environment are also essential to meet the demands of inside sales.