CRM Job Vacancies in Ahmedabad

We are seeking a dedicated and motivated Customer Care Executive to join our team. This full-time position is ideal for freshers who have completed their 12th grade and are looking to start their career in customer service from the comfort of their homes in Ahmedabad.Key Responsibilities:1. **Respond to Customer Inquiries**: Handle customer questions and concerns via phone, email, or chat, ensuring each interaction is friendly and helpful.2. **Provide Product Information**: Offer clear and accurate details about products and services to customers, helping them make informed decisions.3. **Resolve Issues**: Address and troubleshoot customer complaints effectively, working to find satisfactory resolutions and ensure customer satisfaction.4. **Maintain Records**: Keep detailed notes of customer interactions and issues in the company database to help track inquiries and improve service quality.5. **Collaborate with Teams**: Work closely with other departments, such as sales and technical support, to ensure customer needs are met and provide feedback for continuous improvement.Required Skills and Expectations:The ideal candidate should possess excellent communication skills, enabling them to interact with customers confidently. A strong problem-solving mindset is essential, as candidates will face varied inquiries regularly. Basic computer skills are necessary to manage customer records and communicate effectively. Moreover, candidates should demonstrate patience and empathy while helping customers resolve their concerns, showcasing a commitment to providing exceptional service.

We are seeking an organized and proactive Floor Manager to oversee daily operations in our workplace located in Navrangpura, Ahmedabad. The ideal candidate will have 1 to 3 years of experience and a graduate degree. Key Responsibilities:- **Supervise Staff:** Manage and train the team to ensure high performance and exceptional service. Address any issues that arise and provide guidance when needed to cultivate a positive working environment.- **Monitor Operations:** Oversee day-to-day activities on the floor, ensuring that all processes are running smoothly and meet company standards. Identify areas for improvement and implement necessary changes.- **Ensure Customer Satisfaction:** Interact with customers to understand their needs and resolve any complaints. Ensure that all staff members are providing excellent service to enhance the customer experience.- **Maintain Inventory:** Keep track of supplies and place orders as needed. Work closely with suppliers to manage inventory levels and ensure that the workplace is adequately stocked.- **Report and Analyze:** Prepare regular reports on operational efficiency and staff performance. Analyze data to make informed decisions that drive success and improve workflows.Required Skills and Expectations: Candidates should be strong communicators, with excellent interpersonal skills to engage effectively with both staff and customers. Organizational and problem-solving abilities are essential to manage multiple tasks efficiently. A strong attention to detail and the ability to work under pressure are also necessary for this role.

* Enter and maintain data in Excel or ERP software.* Prepare invoices, quotations, delivery challans, and purchase orders.* Maintain sales, purchase, and stock records.* Coordinate with sales, warehouse, and accounts teams.* Process and track customer orders.* Maintain files and business documents.* Prepare daily, weekly, and monthly reports.* Handle official emails and vendor communication.* Assist with inventory and stock reconciliation.* Perform other administrative tasks assigned by management.

Position: International Marketing Executive (Export Division)Location: Nikol, AhmedabadGender: Female Candidates OnlyCompany Product Range:We are manufacturers and exporters of high-quality food products, specializing in:- Dehydrated Onion (Flakes, Powder, Minced, Granules)- Dehydrated Garlic (Flakes, Powder, Minced, Granules)- Whole & Ground Spices- Culinary Herbs- Grains & Agro-commoditiesKey Responsibilities:1. Lead Generation: Identify and target international buyers for our product range using B2B portals, LinkedIn Sales Navigator, and trade data.2. Inquiry & Conversion: Handle global buyer inquiries, send product specifications/quotations, manage sampling processes, and follow up until the order is closed.3. Market Expansion: Build and maintain relationships with international food importers, distributors, and manufacturing units.4. Target: Achieve a consistent sales target of 2 containers per month.Requirements:- Minimum 2 years of proven experience in international export marketing (preferably in Food, Spices, or Agro-processing industry).- Excellent English communication skills (both spoken and professional email drafting).- Strong negotiation and relationship-building skills.- Familiarity with MS Office and basic export-import documentation.What We Offer:- Attractive Fixed Salary:

Key responsibilities:1.Key Responsibilities:Handle customer inquiries and convert leads into bookings.Explain travel packages, tour plans, hotel bookings, and other travel services to customers.Follow up with potential clients and maintain strong customer relationships.Coordinate with the operations team for smooth tour execution.Achieve monthly sales targets and provide excellent customer support.

Designation: Enterprise Sales ExecutiveExperience: 3 - 6 Years

Job Responsibility- Visit OEM, EMS, LED lighting, electrical, and electronics manufacturing companies across GujaratGenerate new customer leadsMeet purchase managers, production teams, and factory ownersPromote electronic components, including:MOSFETsDriver ICsCapacitorsBridge RectifiersDiodesResistorsConnectors and related BOM componentsUnderstand customer requirements and coordinate with internal team for quotations and sourcingMaintain regular follow-up with customers for RFQs, samples, approvals, and ordersDevelop strong customer relationships for repeat businessTrack competitor activity and market trendsSubmit daily visit and follow-up reportsRequired Qualifications and skills- Diploma / B.Tech / BE in Electronics, Electrical, ECE OR, Any graduate with relevant industrial/B2B sales experienceShould know the use of EXCEL. Gujarati-speaking preferredMust be comfortable with industrial travelTwo-wheeler preferredGood knowledge of local industrial areas is an advantage

We are looking for a motivated Field Sales Executive to join our team in Ahmedabad. This role involves engaging with clients and promoting our products and services in the field. The ideal candidate should have 2 to 3 years of experience in sales and a graduate degree.Key Responsibilities:1. **Client Engagement**: Reach out to potential and existing clients, build and maintain strong relationships, and understand their needs to offer tailored solutions.2. **Product Demonstration**: Effectively present and demonstrate products to clients, highlighting their benefits and how they meet client requirements.3. **Sales Strategy Development**: Work on strategies to increase sales and identify new market opportunities, ensuring targets are met consistently.4. **Market Research**: Gather and analyze data on market trends, competitor activities, and customer feedback to improve our services and sales techniques.5. **Reporting**: Prepare regular sales reports that reflect performance, challenges, and market insights, and present them to management.Required Skills and Expectations:The ideal candidate should be a motivated and results-driven individual with excellent communication and negotiation skills. A strong ability to build and maintain relationships is essential. Candidates should possess a proactive attitude, a problem-solving mindset, and a willingness to travel frequently within the assigned territory. Successful candidates will demonstrate resilience and the ability to work independently while contributing to a team environment.

Coordinate with the sales team for order processing and follow-upsHandle customer inquiries and maintain strong client relationshipsPrepare quotations, invoices, and sales reportsTrack orders, dispatch, and delivery statusMaintain sales records and update CRM systemsAssist in achieving sales targets through effective coordination

As a Solar Consultant, you will play a crucial role in promoting solar energy solutions to customers in Ahmedabad. Your main focus will be to educate clients about the benefits of solar energy and assist them in making informed decisions regarding solar installations. **Key Responsibilities:**- **Customer Consultation:** Engage with potential clients to assess their energy needs and explain how solar solutions can meet those needs effectively.- **Site Assessment:** Visit customer locations to evaluate properties for solar panel installations, considering factors like sunlight exposure and roof condition.- **Proposal Development:** Create customized solar proposals, including system designs and cost estimates, to present to clients.- **Follow-Up and Support:** Maintain communication with customers throughout the sales process, addressing any concerns and providing additional information as needed.- **Market Research:** Stay updated on industry trends and competitor offerings to effectively position our solar solutions in the market.**Required Skills and Expectations:**Candidates should have 1 to 2 years of experience in a related field, ideally in sales or consulting. Strong communication skills are essential for effectively conveying technical information to clients. A solid understanding of solar energy systems and their benefits will help you succeed. You should be comfortable working in a team environment and possess good problem-solving abilities to address client concerns. Proficiency in using office software and tools for presentations and proposals is also expected.

We Are Hiring: Business Development Executive (BDE) / Business Development Manager (BDM), (Field sales job) Location: Ahmedabad Experience: 0 - 3 Years Industry: Internet / IT / E-commerce / Digital Marketing Role OverviewWe are looking for a dynamic and result-driven BDE/BDM to join our growing team. The candidate will be responsible for identifying business opportunities, building client relationships, and driving revenue growth. Key ResponsibilitiesIdentify and explore potential market segments and business opportunitiesGenerate leads and convert them into clientsMeet and interact with clients on a daily basisBuild and manage strong client relationships independentlyAchieve monthly sales targetsEnsure adherence to company sales processes and policiesHandle negotiations and close deals effectively Candidate RequirementsGood understanding of digital marketing / e-commerce / advertising industryStrong communication and negotiation skillsAbility to work independently and meet targetsKnowledge of local industrial areas is a plusMust have own laptop and bike Salary & Benefits Salary:Fresher: 25,000/monthExperienced (2+ years): Up to 35,000/month Perks:Attractive incentivesPerformance-based allowances after deal closures Work Details Timing: 9:30 AM - 6:30 PM Working Days: 6 Days a Week Company LocationGo Ads India Pvt. Ltd.Navratna Corporate Park, Bopal Road, Ambli, Ahmedabad, GujaratKindly share your CV on 9569210644

We are looking for a motivated Sales Executive to join our dynamic team in Ahmedabad. This role is perfect for individuals who are passionate about sales and eager to develop their careers in a fast-paced environment.**Key Responsibilities:**- **Generate Leads:** Identify and reach out to potential customers through various channels, including cold calling and networking, to build a robust client portfolio.- **Conduct Presentations:** Present our products and services to customers, explaining their features and benefits in a clear and engaging manner.- **Manage Client Relationships:** Build and maintain strong relationships with clients to understand their needs and provide tailored solutions, ensuring customer satisfaction.- **Achieve Sales Targets:** Work towards meeting or exceeding monthly and quarterly sales targets set by the company.- **Report Sales Activities:** Maintain accurate records of sales activities, customer interactions, and feedback to provide insights for future strategies.- **Collaborate with Team Members:** Work closely with the sales team and other departments to align goals and share best practices for achieving success.**Required Skills and Expectations:**- Strong communication skills are essential for effectively conveying ideas to clients and collaborating with team members.- A positive attitude and a willingness to learn are important for adapting to a fast-paced sales environment.- Previous sales experience or relevant internships, while not mandatory, will be an advantage.- Basic understanding of sales principles and customer service is desirable.- A professional degree such as B.C.A, B.B.A, or B.Com is required. Candidates with 0-3 years of experience are encouraged to apply.

As an Inside Sales Representative, you will play a crucial role in driving sales and building relationships with potential clients. Your primary responsibilities will include:- **Lead Generation**: Identify and reach out to potential customers through various channels, including phone calls, emails, and social media. This will help expand our customer base.- **Product Knowledge**: Develop a deep understanding of our products and services to effectively communicate their benefits to customers. This knowledge will enable you to answer questions confidently and provide tailored solutions.- **Customer Engagement**: Engage prospects by understanding their needs and challenges. This will involve actively listening and offering solutions that align with their requirements.- **Sales Presentations**: Conduct sales presentations and demos over the phone or via video calls to showcase product features and benefits, helping prospective clients visualize the value we can deliver.- **Follow-ups**: Perform consistent follow-ups with leads to nurture relationships and close deals. This step is vital in converting prospects into loyal customers.- **Reporting**: Maintain accurate records of sales activities and outcomes in the CRM system. This will support the tracking of progress and help in strategizing future efforts.To excel in this role, you should have excellent communication skills, both verbal and written. A proactive and results-driven attitude is essential. Strong interpersonal skills will aid in building rapport with clients. Familiarity with sales tools and CRM systems will be an advantage, though not mandatory. A bachelor's degree in B.C.A or B.E is required, and prior experience in sales is a plus, but fresh graduates are also encouraged to apply.

Manage day-to-day showroom operations ensuring smooth front-end functioning. Drive showroom sales by achieving monthly and annual sales targets. Handle walk-in customers, understand requirements, and ensure high levels of customer satisfaction. Supervise and guide showroom sales staff on product knowledge, customer handling, and billing process. Ensure proper display, merchandising, and cleanliness of showroom as per company standards. Coordinate with Warehouse Manager for stock availability, inward/outward movement, and dispatch planning. Coordinate with ERP Implementer cum Purchase Executive for stock updates, system entries, and order tracking. Ensure all sales, billing, and stock transactions are accurately entered in ERP. Monitor stock levels at showroom and raise timely requirements to avoid stock-outs. Handle customer complaints, returns, and warranty-related issues professionally. Prepare daily, weekly, and monthly sales and stock reports for management. Ensure compliance with company policies, pricing structure, and discount approvals. Support management in promotional activities, schemes, and new product launches. Train showroom staff on new products, systems, and processes. Maintain discipline, attendance, and performance of showroom team. Assist management with any additional responsibilities assigned from time to time. Strong customer handling and sales skills. Good understanding of showroom operations and inventory coordination. Basic knowledge of ERP. Leadership and team management abilities. Strong communication and negotiation skills. . Experience in hardware, sanitaryware, electricals, or building material showroom preferred. Ability to analyse sales trends and improve conversion ratios Working knowledge of GST billing process.

We are looking for a friendly and organized Front Office Receptionist to join our team in Kathwada, Ahmedabad. The ideal candidate will have 2 to 4 years of experience and a graduate degree. This full-time role requires a female applicant who will be working from our office.Key Responsibilities:- **Welcoming Visitors:** Greet and assist visitors warmly, ensuring a positive first impression of the company.- **Managing Phone Calls:** Answer and direct incoming calls efficiently, providing accurate information to callers.- **Scheduling Appointments:** Coordinate and schedule meetings, ensuring that all relevant parties are informed in advance.- **Maintaining Reception Area:** Keep the reception area tidy and organized, enhancing the professional appearance of the office.- **Handling Correspondence:** Manage incoming and outgoing mail and packages, maintaining a system for tracking these items.Required Skills and Expectations:The successful candidate should have strong communication skills to interact effectively with clients and colleagues. Attention to detail is essential for managing paperwork and maintaining records accurately. The ability to multitask and prioritize tasks in a fast-paced environment is crucial. Proficiency in basic computer applications, such as MS Office, is expected. A professional demeanor and a positive attitude are key to providing excellent customer service and creating a welcoming atmosphere for all visitors.

We are looking for a motivated and target-driven Solar Sales Representative to promote and sell solar energy solutions for the Australian market. This role offers strong earning potential and the opportunity to grow with a fast-expanding renewable energy business.You will be responsible for engaging with customers, closing solar sales, and supporting the end-to-end sales process while working closely with internal installation teams.Key ResponsibilitiesGenerate, qualify, and close solar sales leads for the Australian marketConduct customer consultations via phone/video callsExplain solar products, pricing, and benefits to customersPrepare and present solar proposals and quotationsFollow up with leads to achieve sales targetsCoordinate with installation teams for smooth order executionMaintain accurate sales records and customer dataIdentify upselling and cross-selling opportunitiesRequirementsExperience in solar sales or energy sales (preferred)Understanding of the Australian solar market is an advantageStrong communication, persuasion, and negotiation skillsSelf-motivated and results-oriented approachCompensation & BenefitsFixed salary + high commission structurePerformance-based incentives

ERP Implementation & Management: Lead end-to-end implementation of ERP system covering Purchase, Inventory, Accounts coordination, and Vendor Management modules. Coordinate with ERP vendor/consultant for system configuration, customization, testing, and go-live activities. Map existing business processes and align them with ERP workflows. Ensure accurate master data creation (items, vendors, BOMs, pricing, taxes, etc.). Train users across departments and provide post-implementation support. Troubleshoot ERP issues, coordinate fixes, and ensure data integrity. Generate MIS reports for management from ERP on purchase, inventory, consumption, and cost analysis. Purchase & Procurement: Handle end-to-end procurement activities including vendor sourcing, negotiation, ordering, and follow-up. Develop and maintain an approved vendor list. Issue Purchase Requisitions (PR), Purchase Orders (PO), and ensure timely delivery of materials. Coordinate with stores for GRN, quality checks, and inventory reconciliation. Monitor stock levels and ensure optimal inventory planning through ERP. Negotiate prices, credit terms, and delivery schedules to achieve cost optimization. Ensure compliance with company purchase policies and controls. Coordination & Compliance: Liaise with Accounts for GST, invoice matching, and payment tracking. Coordinate with production and sales teams for material planning and demand forecasting. Ensure ERP and purchase processes comply with statutory and internal audit requirements. Support management with data analysis and decision-making inputs. Additional Responsibilities: Assist management with any ERP or purchase-related improvement initiatives. Perform any other duties assigned by the company from time to time. Strong understanding of ERP systems (Purchase, Inventory, Accounts integration). Hands-on experience in procurement and vendor management. Good analytical and problem-solving skills. Strong coordination and documentation abilities. Ability to train users and manage change during ERP implementation.Experience in ERP implementation in manufacturing/trading industry preferred.Knowledge of GST and statutory purchase compliance.Advanced Excel and MIS reporting skills.

Conduct market visits and generate cold leads from industrial areas and new markets. Follow up on assigned leads and close orders using SalesTown CRM. Meet customers (in-person/online) for sales meetings and relationship building. Coordinate with internal departments for technical and commercial clarifications. Collect customer feedback, reviews, and escalate service-related issues. Prepare and submit field expenses and reports as per company format. Collect payments from assigned customers and update records. Participate in training sessions and product upgradation programs. Assist in digital marketing efforts like Google review generation. Contribute insights for new product development and competitor tracking. Basic knowledge of sales cycle, CRM tools (SalesTown), and ERP (optional). Strong communication, follow-up, and documentation skills. Ability to work independently with a result-oriented approach. Readiness for extensive travel within assigned regions. Customer satisfaction and feedback scores.