Job Description - Admission CounsellorPosition: Admission CounsellorDepartment: AdmissionsLocation: R&R Study Point, Pitampura,Delhi..110034.Employment Type: Full-TimeJob SummaryWe are looking for a dynamic, confident, and student-oriented Admission Counsellor to guide prospective students and parents through the admission process. The candidate will be responsible for counselling, follow-ups, converting enquiries into admissions, and maintaining positive relationships with students and parents.Key Responsibilities* Handle enquiries from prospective students and parents through calls, WhatsApp, email, and walk-ins.* Understand students' academic goals and recommend suitable courses/programs.* Explain course details, fee structure, admission criteria, batches, and other relevant information.* Counsel students and parents professionally and address their queries and concerns.* Follow up regularly with prospective students to convert enquiries into admissions.* Maintain accurate records of enquiries, follow-ups, and admissions.* Coordinate with the academic and administrative teams to ensure a smooth admission process.* Meet assigned admission and conversion targets.* Conduct campus/institute visits and provide prospective students with relevant information.* Participate in admission campaigns, seminars, orientations, and promotional activities.* Prepare regular reports on enquiries, follow-ups, conversions, and admissions.* Maintain a professional and positive image of the institute while interacting with students and parents.Skills & Qualifications* Relevant experience in education/admissions/counselling will be an advantage.* Excellent communication and interpersonal skills.* Strong convincing, counselling, and negotiation abilities.* Good command of English and Hindi.* Confident, presentable, and student-friendly personality.* Ability to handle multiple enquiries and follow-ups efficiently.* Basic computer knowledge, including MS Office/Google Workspace.* Target-oriented and capable of working independently as well as in a team.ExperienceExperience in admissions, educational counselling, tele-counselling, sales, or a related field is preferred. Freshers with excellent communication skills may also be considered.Key Performance Indicators (KPIs)* Number of enquiries handled* Follow-up effectiveness* Enquiry-to-admission conversion rate* Achievement of admission targets* Student/parent satisfaction* Accuracy of admission records and reports