Fresher Customer Relationship Jobs

Tracking Mantra Solutions Pvt. Ltd. is Hiring a Customer Relationship Executive to Handle Inbound Customer Calls and Maintain Strong Customer Relationships. the Role Focuses On Assisting Customers, Resolving Queries, Providing Product Information, and Ensuring a Positive Customer Experience for Our Gps Tracking and Vehicle Security Solutions.

We're Hiring Internal & External Sales Executives DehradunWe're expanding our team and looking for passionate, result-driven Sales Executives to join us in Transport Nagar, Dehradun!. Open Positions Internal Sales Executive (1 Position) Salary: 15,000-18,000/month External Sales Executive (2 Positions) Salary: 18,000-22,000/month + Field Allowance Key Responsibilities Prepare quotations & follow up with customers Business development & client relationships customers vists (External Sales) payment follow ups and sales coordination Promote Industrial Automation Products Achieve sales and business growth targets.Requirements Good communication & interpersonal skills Strong relationship-building ability Passion for sales & business development Two-wheeler mandatory (External Sales) Location: Transport Nagar, Dehradun Industry: Industrial Automation Products (B2B)

Key ResponsibilitiesTerritory Mapping & Prospecting: Travel daily within an assigned geographic territory to identify and pitch to new clients (retailers, distributors, factory owners, or corporate offices).Face-to-Face Product Pitches: Conduct direct sales meetings, deliver compelling product demonstrations, and present commercial catalogs to decision-makers (such as Purchase Managers, Store Owners, or Proprietors).Order Booking & Sales Targets: Achieve and exceed weekly and monthly sales volume and revenue targets set by the regional management.Relationship Management: Maintain consistent contact with existing accounts to secure repeat orders, resolve customer grievances, and ensure high client satisfaction.Payment Collection & Tracking: Coordinate closely with clients to ensure timely payments and collections against invoices, keeping outstanding dues to a minimum.Market Intelligence: Monitor local competitor activities, track pricing changes, and report market demand trends back to the Area Sales Manager.

We are looking for a Field Sales Executive to join our team in Saran. This role is ideal for someone who enjoys working outdoors and engaging with customers. You will play a crucial part in promoting our products and driving sales.**Key Responsibilities:**- **Customer Engagement:** Interact with potential clients to understand their needs and introduce them to our products, helping to create strong relationships.- **Sales Presentations:** Deliver informative and persuasive sales presentations that showcase product features and benefits, aiming to convert leads into sales.- **Market Research:** Conduct market research to identify new opportunities and assess competitor strategies, ensuring our sales approach is effective.- **Sales Reporting:** Maintain accurate records of sales activities and customer interactions, providing detailed reports to management for performance analysis.- **Collaboration:** Work closely with team members and other departments to ensure customer satisfaction and resolve any issues that arise during the sales process.**Required Skills and Expectations:**Candidates should have a minimum of 12th-grade education. While experience is preferred, individuals with 0-3 years of experience are welcome to apply. Strong communication skills are essential, as you will be interacting with various clients. A positive attitude and the ability to work independently are crucial for success in this role. Being proactive and results-driven will help you meet your sales targets. Candidates must be male and willing to work full-time from our office in Saran.

About the CompanySquare Yards is India's largest integrated real estate platform, providing services across Property Search & Discovery, Transactions, Mortgages, Home Furnishing, Rentals, Property Management, Interior Decor, Smart Home Construction, Legal Services, 3D Home Tours, and Easy Home Loans.Key ResponsibilitiesHandle end-to-end sales of new and vacant properties through CRM-generated leads.Generate and conduct site visits for interested customers.Understand customer requirements and recommend suitable properties.Manage negotiations with buyers and ensure timely deal closures.Achieve weekly targets of 5-6 prospective site visits.Maintain customer relationships throughout the sales cycle.Update CRM with customer interactions and sales progress.Required SkillsExcellent verbal and written communication skills.Strong sales, negotiation, and customer relationship management skills.Confident, energetic, and target-oriented personality.Proficiency in MS Office.Fluency in Hindi and English. Knowledge of the local language is an added advantage.EligibilityGraduate in any discipline.Minimum 1 year of sales experience preferred.Candidates currently employed or serving notice period are preferred.Must own a two-wheeler, as the role involves frequent client meetings.:

We are looking for a dedicated Customer Care Executive to join our team. In this role, you will be responsible for providing exceptional service to our customers while working from the comfort of your home. **Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls, emails, and chats from customers, addressing their questions and concerns promptly and professionally.- **Provide Product Information:** Share detailed information about our products and services, helping customers make informed decisions.- **Resolve Issues:** Troubleshoot and resolve customer complaints effectively, ensuring a satisfactory outcome for both the customer and the company.- **Maintain Records:** Keep accurate records of customer interactions and transactions, ensuring all details are documented for future reference.- **Follow Up:** Proactively follow up with customers to ensure their issues are resolved and their needs are met.- **Collaborate with Teams:** Work closely with other departments to resolve customer issues and improve service delivery.**Required Skills and Expectations:**Applicants should possess excellent communication skills, both written and verbal, to convey information clearly and effectively. A friendly and patient demeanor is essential, as you will interact with diverse customers. Organizational skills are important for managing multiple inquiries and maintaining accurate records. Basic computer skills, including familiarity with customer relationship management (CRM) software, are necessary. A proactive attitude towards problem-solving and a willingness to learn will help you excel in this role. A high school diploma (12th pass) is required, and previous experience in customer service is a plus but not mandatory.

We are seeking a motivated and dynamic Field Sales Manager to join our team in Vapi. The ideal candidate will have a passion for sales and be ready to drive growth in our business.**Key Responsibilities:**- **Sales Strategy Development:** Create and implement effective sales strategies to meet and exceed targets. This involves understanding market trends and customer needs.- **Team Management:** Lead and motivate a team of sales representatives, providing them with guidance and support to achieve their goals.- **Client Relationship Building:** Establish and maintain strong relationships with existing and potential clients. This is crucial for repeat business and referrals.- **Market Research:** Conduct market analysis to identify new opportunities and stay ahead of competitors. This helps in adapting sales tactics accordingly.- **Sales Reporting:** Prepare regular sales reports to track progress against targets. This ensures that strategies can be adjusted as needed.- **Training and Development:** Recruit and train new sales staff, equipping them with the knowledge and skills they need to succeed.**Required Skills and Expectations:**- **Sales Experience:** Candidates with 0 to 6 years of experience in sales are encouraged to apply. A fresh perspective is welcome.- **Communication Skills:** Strong verbal and written communication skills are essential for effective interactions with clients and team members.- **Goal-Oriented:** The ability to set, pursue, and achieve ambitious sales targets is expected.- **Problem-Solving Abilities:** Candidates should be able to identify challenges and develop creative solutions quickly.- **Team Player:** A collaborative spirit is important, as the role involves working closely with a team.This is a fantastic opportunity for individuals who are eager to grow their careers in sales within a supportive environment.

The Visa Counsellor is responsible for assisting clients with visa applications, providing accurate information about immigration procedures, reviewing documents, and ensuring applications are completed correctly and submitted on time.

As a Customer Care Executive, you will be the frontline representative engaging with customers to ensure their needs are met effectively and efficiently.**Key Responsibilities:**- **Customer Interaction:** Communicate with customers through phone, email, or chat to address inquiries and resolve issues.- **Problem Resolution:** Identify customer problems and provide timely solutions or escalate them to the appropriate department when necessary.- **Product Knowledge:** Maintain a deep understanding of the companys products and services to assist customers accurately.- **Feedback Collection:** Gather customer feedback and suggestions to help improve services and enhance customer satisfaction.- **Record Keeping:** Document customer interactions and transactions in the companys system for future reference and analysis.- **Collaboration:** Work with team members and other departments to ensure a seamless customer experience.**Required Skills and Expectations:**- Excellent communication skills, both verbal and written, to interact effectively with customers and team members.- Strong problem-solving abilities to handle customer inquiries and resolve issues efficiently.- Attention to detail to accurately record customer information and feedback.- A positive attitude and a strong sense of empathy to understand customer needs and provide personalized service.- Basic computer skills, including familiarity with software applications and customer management systems.- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.- A willingness to learn and adapt to new challenges, especially for freshers looking to build their careers in customer service.

Key responsibilities:1. Managing customer relations2. Traveling to customer locations for tools servicing/after-sales service3. Working on the promotion of new toolsQualities We Are Looking For -1. Quick learner2. Basic Fluency in English3. Knowledge of Tally (preferred)

Client: VerizonInternational - US telecom ProcessCustomer Associate /Senior Customer AssociateVoice Process - InboundNoida sec 62 or Sec 81 WFONight, 5 DAY in a week, split week off12th pass with min 1 Year exp in Int. Voice process (INBOUND)12 - 17 Months > U1 > 440000 > 28,668 inhand > PLI > 0 to 353818 plus Months > U2 > 490000 > 32,002 inhand > PLI > 0 to 3949 HR ROUND, OPS, SHL

Job SummaryWe are looking for an energetic and result-oriented Sales Executive to drive businessgrowth, generate leads, and build strong customer relationships. The ideal candidate shouldhave excellent communication and negotiation skills with a passion for sales.Key Responsibilities Generate new business opportunities through calls, meetings, and client visits. Identify and develop potential customers. Present products/services and explain their benefits to prospective clients. Follow up on leads and convert them into sales. Maintain strong relationships with existing customers. Prepare quotations, proposals, and sales reports. Coordinate with internal teams to ensure timely delivery and customer satisfaction. Achieve monthly and quarterly sales targets.Requirements 1-3 years of experience in sales, business development, or a related role. Strong communication, presentation, and negotiation skills. Proficiency in MS Office. Self-motivated and target-driven approach. Willingness to travel locally for client meetings, if required. Eaget to learn & Grow. Has the ability to convince people effectively and understands how to build customerrelationships. Honesty, integrity, and professionalism. Respectful attitude and punctuality are essential.Preferred Candidate Male candidate preferred. Based in Gurgaon or willing to commute. Immediate joiners preferred. Must have own conveyance.

We are looking for a dedicated Back Office Assistant to join our team in Indore. This entry-level position is ideal for individuals who have recently completed their 12th grade and are eager to start their career in a supportive office environment. The role involves essential administrative tasks to ensure smooth office operations.Key Responsibilities:1. **Data Entry:** Accurately input and update information in company databases, ensuring all records are current and precise.2. **Document Management:** Organize and maintain physical and electronic files, making it easy to retrieve documents as needed.3. **Communication Support:** Assist in handling internal communications and help coordinate between different departments to ensure seamless operations.4. **Inventory Management:** Support the team in tracking office supplies and placing orders when stock runs low to ensure continuous availability.5. **General Administrative Tasks:** Help with scheduling meetings, maintaining calendars, and preparing reports, contributing to the overall productivity of the team.Required Skills and Expectations:The ideal candidate should be detail-oriented and have strong organizational skills. Basic computer skills, including familiarity with Microsoft Office, are essential. Good verbal and written communication abilities are important for interacting with colleagues effectively. Candidates should be proactive, willing to learn, and able to work well in a team-oriented environment. Reliability and a positive attitude will drive success in this supportive role.

Key ResponsibilitiesClient Portfolio Management: Serve as the primary, dependable link between the organization and an assigned base of retail or corporate clients; establish regular contact to understand their ongoing needs.Query & Problem Resolution: Promptly address, investigate, and resolve client complaints, billing discrepancies, or service bottlenecks by coordinating internally with operations and technical teams.Revenue Generation & Cross-Selling: Identify untapped client requirements during regular interactions and present customized upgrades, add-on features, or secondary financial/commercial products to meet sales targets.Documentation & Onboarding: Handhold new clients smoothly through the initial onboarding, verification, KYC documentation, or contract-signing lifecycles to ensure a frictionless introduction to our services.Retention & Renewal Tracking: Monitor account timelines, flag accounts showing low engagement or upcoming service expirations, and actively drive timely subscription or account renewals.CRM & Reporting: Maintain exhaustive, updated logs of all client interactions, feedback, escalations, and pipeline opportunities within the internal CRM platform (e.g., Salesforce, LeadSquared) or MS Excel.

We are looking for a reliable Office Assistant to support our daily office operations. This role is perfect for freshers who are eager to learn and grow in a professional environment. **Key Responsibilities:**- **Administrative Support:** Assist with daily administrative tasks such as filing, data entry, and document management to ensure the office runs smoothly.- **Communication Handling:** Manage incoming calls and emails, directing queries to the appropriate team members while maintaining a professional demeanor.- **Office Organization:** Keep the office organized and tidy, ensuring supplies are adequately stocked and equipment is functioning properly.- **Record Keeping:** Maintain accurate records of office transactions, appointments, and schedules to support effective information flow.- **Assistance with Meetings:** Help prepare for meetings by setting up the meeting space, arranging necessary equipment, and taking minutes when needed.**Required Skills and Expectations:**Candidates should possess strong organizational skills and the ability to multitask effectively. Good verbal and written communication skills are essential for interacting with colleagues and clients. A proactive attitude and willingness to learn new things will help you thrive in this position. Basic computer skills, including proficiency in Microsoft Office applications, are required. Strong attention to detail and the ability to follow instructions accurately are also important for success in this role.

Key ResponsibilitiesGreet and welcome visitors in a polite and professional mannerAnswer, screen, and route incoming calls efficientlyManage visitor logs, issue visitor badges, and ensure office security protocolsHandle incoming and outgoing mail, courier, and deliveriesMaintain front desk area cleanliness and organizationSchedule appointments and manage meeting room bookingsProvide basic information about the organization to visitors and callersAssist with administrative tasks such as data entry, filing, and documentationCoordinate with housekeeping, security, and other support staffSupport HR and admin teams with routine office dutiesMaintain inventory of office supplies and place requisitions when requiredRequired Skills & CompetenciesExcellent verbal and written communication skillsPleasant personality with customer

We are looking for a dedicated Customer Care Associate to provide excellent service to our customers. This role is suitable for individuals with no prior experience up to four years of experience in customer service.**Key Responsibilities:**- **Handle Customer Inquiries:** Respond to customer questions and concerns via phone, email, or chat, ensuring timely and accurate information is provided.- **Resolve Issues:** Work on resolving customer complaints or issues by investigating problems and offering suitable solutions, fostering a positive customer experience.- **Process Orders:** Assist customers with placing orders, processing transactions, and tracking shipments, maintaining efficiency in order management.- **Maintain Customer Records:** Update and manage customer accounts in the database, ensuring all information is current and accurate for future interactions.- **Provide Product Information:** Educate customers about products and services, helping them make informed decisions based on their needs.**Required Skills and Expectations:**- A minimum educational requirement of a 12th-grade pass is needed to ensure basic communication skills.- Strong verbal and written communication skills are essential for interacting with customers clearly and professionally.- Candidates should have good problem-solving skills, allowing them to effectively find solutions to customer issues.- A friendly and approachable demeanor is important, as building rapport with customers enhances their experience.- Comfort using technology, including computers, email, and chat systems, is necessary for a successful remote work environment. This role offers an opportunity for growth and the chance to connect with customers from the comfort of your home.

We are looking for Airport Staff to join our team in Asansol. This is a full-time position suitable for individuals who have completed their 10th grade and have little to no experience. **Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in, baggage loading, and boarding processes to ensure a smooth travel experience. You will be the first point of contact for any queries.- **Safety Checks:** Conduct safety checks on luggage and other items to ensure compliance with airport regulations. This is vital for maintaining a secure environment for all travelers.- **Information Desk Support:** Provide information about flight schedules, terminal services, and airport facilities to passengers. Clear communication helps travelers navigate the airport effectively.- **Customer Service:** Address customer complaints and provide resolutions in a friendly manner. Good customer service enhances the overall experience and builds passenger trust.- **Team Collaboration:** Work together with other airport staff and departments to ensure efficient operations. Teamwork is essential to manage the high volume of travelers effectively.Required skills:- Strong communication skills in local languages and English for interacting with passengers.- Basic problem-solving skills to address passenger concerns quickly and effectively.- An ability to work well under pressure during busy travel times.- A friendly and approachable demeanor to foster a welcoming atmosphere.- Willingness to learn and adapt to various tasks in a dynamic airport environment. Candidates with a positive attitude and enthusiasm for customer service are encouraged to apply.

As an Air Ticketing Executive, you will play a vital role in the travel industry by assisting customers with their flight bookings. This position requires attention to detail and good communication skills.**Key Responsibilities:**- **Flight Bookings:** Manage and process flight reservations according to customer preferences, helping them select the best options for their travel needs.- **Ticket Issuance:** Issue tickets once bookings are confirmed, ensuring all information is accurate to prevent issues during travel.- **Customer Assistance:** Provide support to customers with inquiries regarding flight schedules, cancellations, and changes, maintaining high levels of service.- **Payment Processing:** Handle payment transactions securely and efficiently, ensuring all financial details are correctly processed.- **Problem Resolution:** Address any issues or complaints from customers regarding their bookings, working promptly to find effective solutions.- **Record Keeping:** Maintain organized records of all transactions and customer interactions for future reference and compliance.**Required Skills and Expectations:**The ideal candidate should have a minimum educational qualification of passing the 10th grade. Previous experience in ticketing is not mandatory, but a keen interest in the travel sector is preferred. Strong communication skills are essential, allowing you to interact clearly and effectively with customers. Attention to detail is crucial to avoid errors in bookings and documentation. A basic understanding of computer systems is expected, as you will be using various ticketing software. You should be a team player, ready to collaborate with colleagues to enhance customer satisfaction.

As an Air Ticketing Staff member, you will play a key role in assisting customers with their travel arrangements. Your primary responsibilities will include:- **Booking Flights**: You will handle customer inquiries regarding flight availability and make reservations according to their preferences, ensuring accuracy in the booking process.- **Issuing Tickets**: After bookings are confirmed, you will issue electronic tickets and ensure that all details are correct, facilitating a smooth travel experience for customers.- **Customer Assistance**: You will provide support to customers by answering questions about flight schedules, pricing, and policies, helping them make informed decisions about their travel plans.- **Handling Changes and Cancellations**: In case of changes to itineraries or cancellations, you will assist customers with necessary adjustments, processing refunds or re-bookings as required.- **Maintaining Records**: You will keep accurate records of bookings and transactions, ensuring compliance with company procedures and regulations.To thrive in this role, you should meet the following skills and expectations:- **Communication Skills**: Good verbal and written communication skills are essential, as you will interact with customers regularly.- **Attention to Detail**: You must be detail-oriented to ensure that all bookings and ticketing information is accurate.- **Basic Computer Skills**: Familiarity with ticketing software and proficiency in using computers will be important for handling bookings efficiently.- **Team Player**: You should be able to work well with colleagues in a fast-paced environment, assisting each other to achieve team goals.- **Positive Attitude**: A friendly and customer-focused approach is vital to providing an excellent service experience.