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Customer Relationship Executive Job Vacancies in Delhi

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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Tughlakabad Delhi
Customer Relationship Marketing Communication Lead Generation Field Sales Direct Sales Field Marketing Negotiation Skills
Job description:Aadishwar Food Products is looking for dynamic and result-driven Field Sales Executives to expand our market presence in Delhi, Bangalore, Chandigarh, and Patna.The candidate will be responsible for generating sales, building strong customer relationships, and promoting the company products.
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Customer Support Executive (1-4 Years)

Sharda Consultancy Services

  • 1 - 4 yrs
  • 3.3 Lac/Yr
  • Janakpuri Delhi
Customer Relationship Customer Service Customer Handling BPO Voice Domestic BPO Customer Support Good Communication Skills Chat Support Inbound Calls Customer Care Cold Calling
As a Customer Support Executive based in Janakpuri, you will play an important role in enhancing customer satisfaction by providing effective assistance and support. You will work in a full-time office environment and are expected to have 1 to 4 years of relevant experience.**Key Responsibilities:**- **Respond to Customer Inquiries:** Address customers questions through phone, email, or chat in a timely manner. This will help ensure that customers feel heard and valued.- **Resolve Issues:** Troubleshoot and resolve customer complaints effectively by understanding their concerns and providing suitable solutions.- **Maintain Customer Records:** Accurately document customer interactions in the system. This ensures that customer histories are accessible for future reference.- **Collaborate with Teams:** Work closely with other departments, such as sales and technical support, to escalate complex issues and improve overall customer service.- **Provide Product Information:** Educate customers about products or services, guiding them on how to best utilize their purchases for an enhanced experience.**Required Skills and Expectations:**Candidates should possess strong communication skills, both verbal and written, to engage with customers clearly and professionally. A good problem-solving ability is necessary for addressing customer issues effectively. You should be comfortable using computers and various software applications to manage customer inquiries and keep records. The ability to work well under pressure and maintain a positive attitude is essential. A customer-centric approach and passion for helping others will greatly contribute to your success in this role.
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  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Female
  • Okhla Delhi
Customer Relationship Customer Care Customer Support Customer Handling Cold Calling
We are seeking a dedicated Customer Care Executive to join our team in Okhla. The ideal candidate should have a strong commitment to providing excellent service to our customers.**Key Responsibilities:**- **Respond to Customer Queries:** Handle incoming calls, emails, and messages from customers to address their questions or concerns in a timely and professional manner.- **Provide Product Information:** Offer detailed information about our products and services to help customers make informed decisions.- **Resolve Issues:** Identify and resolve customer issues or complaints by following established procedures, ensuring customer satisfaction.- **Maintain Records:** Keep accurate records of customer interactions and transactions using our database system for future reference.- **Collaborate with Team Members:** Work closely with other team members to ensure a seamless customer experience and share insights on customer feedback.- **Follow Up with Customers:** Reach out to customers as needed to ensure their issues are resolved and they are satisfied with our services.**Required Skills and Expectations:**Candidates should possess excellent communication skills, both verbal and written, to effectively interact with customers. A friendly and approachable demeanor is crucial to establish trust and rapport. Basic computer skills, including proficiency in Microsoft Office applications, are necessary for managing customer data. Attention to detail, patience, and the ability to work well under pressure in a fast-paced environment are essential. A positive attitude and a willingness to learn will contribute to success in this role.
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  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Delhi
Communication B2c Sales Customer Relationship Channel Sales Direct Sales Lead Generation Field Sales Field Marketing
We are seeking a motivated and enthusiastic Field Sales Executive to join our team in Delhi. This position is suitable for candidates who are looking to start their career in sales and gain valuable experience in the field.**Key Responsibilities:**- **Identify potential clients:** You will research and locate potential customers in the area, helping to expand our client base.- **Conduct sales presentations:** You will meet with clients to present our products, explaining their benefits and features clearly to encourage purchases.- **Build and maintain relationships:** You will establish strong relationships with existing and potential clients to foster trust and loyalty.- **Gather market intelligence:** You will collect information about market trends and competitor activities, providing valuable insights to help improve our sales strategies.- **Report sales activities:** You will maintain accurate records of your sales activities and report on performance to the management team regularly.**Required Skills and Expectations:**Candidates must have completed their 12th grade education. A strong willingness to learn and a passion for sales are essential. Good communication skills are necessary in order to effectively interact with clients. The ability to work independently, manage time efficiently, and be self-motivated is important. Additionally, a basic understanding of using mobile devices and computers for reporting purposes is expected. This internship role is open exclusively to male candidates. If you are eager to dive into the world of sales and build your career, we encourage you to apply.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Service Marketing Technical Services Customer Management Voice Support
We are seeking a Customer Handling Executive in Delhi, India, to provide exceptional service to our clients. This full-time role is suitable for individuals with 0 to 2 years of experience, and only a 12th-grade education is required.Key Responsibilities:1. **Customer Interaction**: Engage with customers through various channels, including phone calls, emails, and in-person meetings, to understand and address their needs effectively.2. **Problem Resolution**: Identify and resolve customer issues promptly by listening actively and providing appropriate solutions or guidance.3. **Product Information**: Educate customers about our products and services, ensuring they have the necessary information to make informed decisions.4. **Record Keeping**: Maintain accurate records of customer interactions and transactions to track issues and follow up when necessary.5. **Team Collaboration**: Work closely with other team members and departments to ensure a seamless customer experience and share insights to improve processes.To excel in this role, candidates must possess strong communication skills and a friendly, approachable demeanor. A positive attitude and a willingness to learn are essential, as is the ability to work efficiently under pressure. Candidates should be detail-oriented and have good problem-solving skills to handle customer inquiries and complaints effectively. A basic understanding of computer skills, including familiarity with software applications, will be beneficial in managing customer information efficiently.
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  • Fresher
  • Delhi
Customer Relationship Customer Handling Customer Care
As a Customer Care Executive, you will play a vital role in ensuring customer satisfaction and handling inquiries effectively. Your primary responsibility will be to provide support and assistance to customers while working from home. **Key Responsibilities:**- **Handle Customer Inquiries:** Respond to customer questions and provide accurate information, ensuring they feel valued and understood.- **Resolve Issues:** Address customer concerns and complaints efficiently, aiming for quick resolutions to enhance customer satisfaction.- **Maintain Records:** Keep detailed records of customer interactions and transactions to track issues and solutions for future reference.- **Provide Product Information:** Educate customers about products or services, helping them make informed decisions tailored to their needs.- **Follow Up:** Regularly check in with customers to ensure their issues have been resolved and to gather feedback for service improvement.**Required Skills and Expectations:**You should have excellent communication skills, both written and verbal, to interact effectively with customers. A positive attitude and patience are necessary to handle various customer scenarios successfully. Being self-motivated and organized is essential for working independently from home. Familiarity with basic computer applications and Internet usage is important for managing customer interactions smoothly. Additionally, being a 10th pass candidate is required, making this role suitable for freshers eager to start their careers in customer service.
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  • Fresher
  • 1.3 Lac/Yr
  • Delhi
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center Inbound Process Inbound Calls Inbound Calling Inbound Voice Process Domestic BPO Domestic Calling Domestic Voice Process Domestic Call Center Calling Executive
We are looking for a motivated and enthusiastic female candidate for the Customer Care Executive position. As a fresher, you will have the opportunity to develop your skills while providing excellent service to our customers. This is a full-time work-from-home job based in Delhi. **Key Responsibilities:**- **Respond to Customer Inquiries:** You will be the first point of contact for customers, addressing their questions and concerns through phone, email, or chat.- **Provide Information About Products:** It is essential to understand our products and services so you can provide accurate information and assist customers in making informed choices.- **Resolve Customer Complaints:** You will proactively listen to and resolve customer issues, ensuring their satisfaction and maintaining a positive company image.- **Maintain Customer Records:** Accurate and organized record-keeping is important. You will update customer information in our database to ensure seamless service.- **Collaborate with Team Members:** Teamwork is key in a customer care role. You will work closely with your colleagues to share insights and solutions for common customer issues.**Required Skills and Expectations:**- A minimum education level of 12th pass is necessary for this position.- Excellent communication skills in English, both written and verbal, are essential to clearly convey information and assist customers.- You should possess good listening skills to fully understand customer concerns and provide effective solutions.- Basic computer skills, including familiarity with email and chat software, are required for accurate communication.- A positive attitude and a willingness to learn are crucial for success in this role, as you will be representing the company to our valued customers.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Connaught Place Delhi
Customer Relationship Direct Sales Lead Generation Field Sales
We are looking for a motivated Field Sales Executive to join our team in Connaught Place, Delhi. This full-time position is ideal for recent school graduates who are eager to start their careers in sales.Key Responsibilities:1. **Customer Engagement**: Actively approach potential customers in the field to promote our products and services. You will need to build strong relationships and understand their needs.2. **Selling and Closing**: Present our products effectively to customers, highlighting their benefits. You will be responsible for closing sales and meeting set targets.3. **Market Research**: Stay informed about market trends and competitor products. Gather feedback from customers to help improve our sales strategy.4. **Reporting**: Maintain accurate records of sales activities and customer interactions. You will regularly report to your manager on progress and any challenges faced.Required Skills and Expectations:Candidates should possess excellent communication skills and a friendly demeanor, as engaging with customers is key to success in this role. A proactive attitude and the ability to work independently are essential. Basic knowledge of sales techniques is a plus but not mandatory, as training will be provided. Strong organizational skills and the ability to manage time effectively will help you thrive in a fast-paced environment. Being a team player and demonstrating a willingness to learn are also important for this position.
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  • 1 - 5 yrs
  • 3.0 Lac/Yr
  • Sarita Vihar Delhi
Customer Retention Outbound Calling Communication Client Management
Job SummaryWe are looking for a Customer Relations Executive with good communication skills and a customer-focused approach. The role involves interacting with customers, assisting them with their queries, managing online reviews, and supporting basic app operations to ensure a smooth user experience.Key ResponsibilitiesHandle customer queries and provide timely support.Respond to customer reviews and feedback on different platforms.Assist customers with posting and managing ads on the Dekho Becho app.Follow up with customers to resolve issues and improve their experience.Review and approve ad listings as per company guidelines.Coordinate with customers to ensure accurate information on listings.Maintain positive relationships with customers and address their concerns professionally.Encourage customer engagement and reviews.RequirementsGraduate in any discipline.Good verbal and written communication skills in English and Hindi.Basic computer knowledge and familiarity with online platforms.Customer service or client handling experience is preferred.Positive attitude and willingness to learn.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Delhi
Good Communication Skills Customer Relationship Customer Care BPO Voice Inbound Calls Chat Support International Voice Process
Client: VerizonInternational - US telecom ProcessCustomer Associate /Senior Customer AssociateVoice Process - InboundNoida sec 62 or Sec 81 WFONight, 5 DAY in a week, split week off12th pass with min 1 Year exp in Int. Voice process (INBOUND)12 - 17 Months > U1 > 440000 > 28,668 inhand > PLI > 0 to 353818 plus Months > U2 > 490000 > 32,002 inhand > PLI > 0 to 3949 HR ROUND, OPS, SHL
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  • 4 yrs
  • 6.0 Lac/Yr
  • Okhla Delhi
Customer Relationship Corporate Sales Marketing Communication Retail Sales Channel Sales Direct Sales Technical Sales Field Marketing Strategic Communication Agency Sales Field Sales Negotiation Skills Lead Generation Management Skills Selling Skills
Key Responsibilities: - **Sales Outreach:** Actively engage with potential clients in the designated territory, presenting our products and services to meet their needs. - **Client Meetings:** Schedule and conduct meetings with clients to understand their requirements and offer tailored solutions. - **Market Research:** Analyze market trends and competitor activities to identify new sales opportunities and stay ahead in the industry. - **Reporting:** Maintain accurate records of sales activities, client interactions, and progress towards targets, providing regular updates to management.Required Skills and Expectations: The successful candidate must have excellent communication and interpersonal skills to establish and nurture client relationships. A strong understanding of sales techniques and the ability to work independently under pressure are essential. Candidates should also possess good problem-solving skills to address client concerns effectively. Familiarity with CRM software and proficiency in Microsoft Office will be advantageous. We expect the candidate to demonstrate a professional demeanor and a persistent attitude in pursuing sales goals, as well as to maintain a strong focus on customer satisfaction.
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Looking For Customer Support Executive

Indexia Finserve Pvt. Ltd.

  • 1 - 2 yrs
  • 2.8 Lac/Yr
  • Naraina Delhi
Closing Deals Problem-solving Presentation Skills Sales Followups Financial Products Customer Handling Customer Support Telephone Handling Customer Service Customer Care Customer Relationship Sales Techniques Sales Targets Product Knowledge Financial Analysis Communication Skills Inbound Calls Hindi BPO
Responsibilities:Manage incoming and outgoing calls in a professional manner.Respond to customer inquiries, complaints and concerns with a problem-solving mindset.Log customer interactions and track follow-ups.Offer timely and relevant solutions to resolve customer issues.Collaborate with team members to escalate and address more complex concerns.Meet key performance metrics including call handling time, customer satisfaction and resolution rates.Job Requirements:The minimum qualification for this role is Graduate and 1 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Tilak Nagar Delhi
Good Communication Skill Presentable Outbound Calling Customer Retention Strategic Communication
Key Responsibilities:* Handle customer calls, follow-ups, and queries professionally.* Maintain strong customer relationships and ensure satisfaction.* Coordinate with internal teams for smooth operations.* Resolve complaints and provide proper solutions.* Maintain professionalism, discipline, and company standards.
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  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Female
  • Kirti Nagar Delhi
Direct Sales Sales Good Communication Skills Customer Calling
We are looking for a motivated, friendly, and professional Female Relationship Executive - MI to join our team at Kirti Nagar, New Delhi. This opportunity is ideal for graduates who want to build a successful career in Customer Relationship Management.Job Details:Position: Relationship Executive - MILocation: Kirti Nagar, New DelhiShift: Day & Night ShiftExperience: Minimum 6 Months (Calling/Customer Support experience preferred)Salary: Up to 25,000+ (Based on experience and performance)Additional Benefits: Attractive IncentivesWork Environment: Safe, Professional & Growth-Oriented OfficeKey Responsibilities:1. Client InteractionConnect with clients through phone calls and face-to-face meetings.Understand customer requirements and build long-term relationships.2. Problem ResolutionHandle customer queries professionally.Resolve client concerns promptly to ensure maximum customer satisfaction.3. Data ManagementMaintain accurate records of customer interactions.Update client information regularly in the CRM/system.4. Team CollaborationCoordinate with the Sales and Marketing teams.Share customer feedback and suggest improvements for better service.5. ReportingPrepare regular reports on customer interactions, feedback, and issue resolution.Highlight trends and provide insights to management.Required Skills & EligibilityFemale candidates are encouraged to apply.Graduate in any discipline.Minimum 6 months of experience in Customer Service, Telecalling, Relationship Management, or Calling Process.Excellent communication and interpersonal skills.Comfortable handling client calls and interacting with customers.Strong problem-solving and customer-focused approach.Good computer knowledge and attention to detail.Positive attitude, willingness to learn, and ability to work in a team.Why Join Us?Salary up to 25,000+ with attractive incentives.Safe and professional work environment.Career growth opportunities.Day & Night Shift options available.Supportive team and learning-oriented workplace.
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  • 0 - 2 yrs
  • 3.3 Lac/Yr
  • Delhi
Customer Relationship Outbound Calling Customer Service Customer Care Customer Handling Customer Management
WE ARE HIRING Position: Customer Support Executive Location: Delhi Shift Timing: 5:30 AM - 2:30 PM One-Side Cab Facility Available Salary: Up to 28,000 per MonthEligibility: Freshers Welcome Experienced Candidates Can Apply Good Communication Skills Required Customer Service Experience Preferred (Not Mandatory)Why Join Us? Fixed Morning Shift One-Side Cab Facility Available Great Learning & Growth Opportunity Friendly & Supportive Work EnvironmentInterested candidates can share their CV or contact: Harsh Vijayvargiya 9039608842
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  • 1 - 2 yrs
  • 1.3 Lac/Yr
  • Pitampura Delhi
Customer Relationship Sales Administration Lead Generation Retail Sales Communication Skills Cold Calling
Sales Executive Job DescriptionAyurvedic Medicine CompanyJob Title: Sales ExecutiveIndustry: Ayurvedic Medicine / Herbal ProductsLocation: Pitampura Delhi =110034Experience: Fresher / ExperiencedEmployment Type: Full-Time / Part timeJob SummaryWe are looking for a motivated and energetic Sales Executive to promote and sell Ayurvedic medicines and herbal healthcare products. The candidate will be responsible for generating sales, visiting clients, maintaining customer relationships, and achieving Reword sales targets.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Laxmi Nagar Delhi
Excel Customer Relationship Customer Care Customer Handling Cold Calling
Job Profile- Customer care Executive Salary- 16kExp- 0-1yrsjob Location-4/143, Gali No.- 4, Lalita Park, Laxmi Nagar, Delhi - 110092Handle inbound and outbound customer calls professionally.Manage customer queries through phone calls and emails.Coordinate with operations and delivery teams to ensure timely shipments and issue resolution.Execute daily customer care activities and maintain service quality.Maintain proper records of customer interactions, complaints, and follow-ups.Handle email communication with clients and internal teams.Support team coordination and ensure smooth workflow in operations.Resolve customer complaints in a calm and professional manner.Ensure excellent customer satisfaction and timely response to all inquiries.Desired Candidate Profile0-1 years of experience in customer care, operations, or logistics support.Good communication skills in Hindi and basic English.Knowledge of calling, email handling, and team coordination.Ability to multitask and work in a fast-paced environment.Strong problem-solving and follow-up skills.Positive attitude with a customer-centric approach.
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  • 1 yrs
  • 6.0 Lac/Yr
  • Delhi
Foreign Languages Geographical Knowledge Cultural Awareness Multitasking Abilities Product Knowledge Problem-Solving Travel Industry Knowledge Time Management Computer Proficiency Communication Skills Client Relationship Management Teamwork Reservation Systems Sales Techniques Customer Service Market Research Negotiation Skills Attention to Detail Adaptability Interpersonal Skills
We are seeking an enthusiastic International Travel Sales Executive to join our team in Delhi. This role is ideal for individuals passionate about travel and customer service, helping clients plan their dream trips abroad.Key responsibilities include:- **Client Engagement:** Meet and interact with clients to understand their travel needs, preferences, and budget constraints, ensuring personalized service.- **Travel Planning:** Assist clients in selecting travel destinations, accommodations, and activities by providing expert advice and tailored suggestions that fit their interests.- **Sales Management:** Promote and sell various travel packages, deals, and services, aiming to meet or exceed sales goals each month.- **Booking Coordination:** Handle all aspects of travel bookings, including flights, hotels, and transportation, ensuring accuracy and timely confirmation.- **Customer Support:** Provide ongoing support before, during, and after travel, addressing any issues or concerns clients may have.To succeed in this role, candidates should possess strong communication and interpersonal skills. A good understanding of travel destinations and a keen eye for detail are essential. Candidates must be comfortable working in an office environment and should demonstrate a commitment to providing exceptional service. A positive attitude, ability to work in a fast-paced setting, and a passion for travel are highly valued. Additionally, candidates should be able to work collaboratively with team members to achieve common goals.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Connaught Place Delhi
Travel Sales Negotiation Skills Customer Relationship
As a Travel Sales Executive, you will play a vital role in helping customers plan their travel experiences. You will be responsible for understanding client needs, recommending travel packages, and ensuring customer satisfaction.**Key Responsibilities:**- **Engage with Customers:** Communicate with clients to understand their travel preferences and requirements, ensuring a personalized service.- **Sell Travel Packages:** Present and promote travel packages, including flights, hotels, and itineraries, to encourage bookings.- **Provide Information:** Offer detailed information about destinations, travel regulations, and pricing options to assist clients in making informed decisions.- **Handle Bookings:** Manage the entire booking process from initial inquiry to final confirmation, maintaining a high level of accuracy.- **Address Customer Concerns:** Resolve any issues or queries that arise during the sales process, ensuring a positive customer experience.- **Maintain Records:** Keep accurate records of sales activities and client interactions using our systems for future reference and follow-up.To succeed in this role, you should have excellent communication and interpersonal skills to build rapport with clients. A passion for travel and a strong customer service orientation are essential. You should be detail-oriented, organized, and capable of working independently as well as part of a team. A background in sales or customer service is desirable but not mandatory; a willingness to learn and adapt to a fast-paced environment is crucial. A degree in B.A, B.B.A, B.Com, or a professional certification will be an advantage.
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  • 0 - 1 yrs
  • Punjabi Bagh Delhi
Typing Customer Focus Customer Relationship Outbound Calling Customer Service International BPO Call Center Customer Management Customer Communication
We are seeking a dedicated and motivated Customer Care Executive to join our team. This part-time position allows you to work from home, offering flexibility while providing essential support to our customers.**Key Responsibilities:**- **Responding to Customer Inquiries:** You will handle queries through phone, email, and chat, ensuring timely and accurate responses to maintain customer satisfaction.- **Providing Product Information:** You will help customers understand our products and services, guiding them through features and benefits to enhance their experience.- **Resolving Issues:** When customers face challenges, you will work to resolve their issues efficiently, ensuring their concerns are addressed promptly.- **Maintaining Customer Records:** You will keep accurate logs of customer interactions and transactions, contributing to the smooth operation of our customer service.- **Gathering Feedback:** Youll collect customer feedback to help improve products and services, making sure that we meet our customers' needs effectively.**Required Skills and Expectations:**To succeed in this role, candidates should have excellent communication skills, both written and verbal, to interact effectively with customers. A friendly and patient attitude is essential, as you will be working to ensure customer satisfaction. Basic computer skills are required, as you will use various software to track and manage customer interactions. Attention to detail is necessary for keeping accurate records. Previous experience in customer service is a plus but not mandatory, making this a great opportunity for recent school graduates. Flexibility and a strong commitment to meeting customer needs are crucial in this position.
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • East Delhi
Good Communication Customer Relationship Sales Executive
Job description- Apparel Sales Executive Salary Bracket - 2.5 - 3 LPA Experience - 0-2 yearsJob location - East Delhi Job timing - 12 pm- 9 pm.Provide exceptional customer service and personalized styling advice..Stay updated on fashion trends and product knowledge..Collaborate with the team and assist in inventory management..Contribute to visual merchandising efforts.Required Candidate profile-.Passion for fashion and style trends..Strong communication and interpersonal skills.
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  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Dwarka Delhi
Credit Sales Debit Sales Insurance Sales
Job Location - Dwarka, New Delhi Job type - Full time Key Responsibilities:Data Management and Reporting:Promoting Company Products over different B2B portals and social media management.Collecting, organizing, and maintaining data from various sources. Ensuring the accuracy and integrity of data used in reports. Preparing and distributing regular MIS reports (daily, weekly, monthly) using tools like Excel. Analyzing data to identify trends and insights. Creating presentations to communicate findings to management. Telecalling:Handling inbound calls from customers, providing support and answering queries. Potentially making outbound calls for Lead generation (e.g., sales, customer surveys). Documenting call interactions i
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Delhi
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are looking for a Customer Care Executive to join our team in Delhi. This position is ideal for recent graduates or those with up to two years of experience in customer service and offers an opportunity to develop your skills while assisting our valued customers.Key Responsibilities: 1. **Customer Support**: Respond promptly to customer inquiries via phone, email, or chat, ensuring a friendly and professional interaction to resolve issues and answer questions.2. **Issue Resolution**: Investigate and resolve customer complaints by identifying the problem and providing timely solutions, ensuring customer satisfaction.3. **Product Knowledge**: Maintain up-to-date knowledge of our products and services to effectively assist customers and provide accurate information.4. **Record Keeping**: Document customer interactions and transactions in our database, ensuring all records are accurate and updated for future reference.5. **Feedback Collection**: Gather feedback from customers regarding their experiences and report this information to improve services and customer satisfaction.Required Skills and Expectations: Candidates should possess excellent communication skills, both verbal and written, to effectively interact with customers. Strong problem-solving abilities are essential for resolving issues swiftly. A basic understanding of customer service principles and practices is preferred, although training will be provided. Candidates should be patient, attentive, and able to work well in a team environment. Being detail-oriented and organized will be crucial for maintaining accurate records and ensuring high customer service standards.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
As a Customer Care Executive, you will play a crucial role in ensuring customer satisfaction and maintaining a positive relationship with our clients. Your primary responsibilities will include:- **Responding to Customer Inquiries**: You will handle incoming calls, emails, and messages from customers, addressing their questions and concerns promptly and professionally.- **Providing Information**: You are expected to give accurate information about our products and services, helping customers make informed decisions.- **Managing Complaints**: You will listen to customer complaints or issues, assist them in finding solutions, and ensure that they feel valued and heard.- **Updating Customer Records**: Your role will involve maintaining and updating customer information in our database, ensuring accuracy and confidentiality.- **Collaborating with Team Members**: You will work closely with your team to share insights and feedback that can improve customer service and operational efficiency.To succeed in this role, you should have excellent communication skills, both verbal and written, allowing you to interact effectively with customers. A calm and patient demeanor is essential, especially when dealing with unhappy customers. Proficiency in basic computer skills and the ability to learn new software systems quickly are important. Ideally, you should be detail-oriented and capable of multitasking to handle various customer queries efficiently. Previous experience is a plus but not necessary, as we welcome candidates with a willingness to learn and grow in a customer-focused environment.
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Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
A Customer Care Executive is responsible for handling customer inquiries, resolving customer issues, and providing excellent customer service. The main responsibilities include answering incoming calls, making outbound calls, responding to emails, and providing support to customers through various communication channels. Skills required for a Customer Care Executive include:1. Customer Relationship Management: Building and maintaining positive relationships with customers to ensure satisfaction and loyalty.2. Outbound Calling: Making proactive calls to customers for sales, follow-ups, and feedback.
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  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Female
  • Kirti Nagar Delhi
Direct Sales Sales Good Communication Skills Customer Calling
We are seeking a dedicated Relationship Executive-MI to join our team in Delhi. This role is ideal for recent graduates or individuals with up to two years of experience who are eager to build strong client relationships.As an MI Relationship Executive, your primary responsibilities will include:1. **Client Engagement**: You will interact with clients to understand their needs and provide them with tailored solutions. Building and maintaining strong relationships will be crucial to your success in this role.2. **Data Management**: You will be responsible for gathering and analyzing data related to client accounts. Your findings will help in creating reports and presentations that inform decision-making.3. **Feedback Collection**: Actively collecting feedback from clients will be essential to improve services and offerings. You will need to communicate this feedback to relevant internal teams to drive enhancements.4. **Collaboration**: Working closely with colleagues in different departments, you will ensure that client requirements are met effectively and efficiently. Good teamwork is essential for achieving common goals.To excel as an MI Relationship Executive, you should have a bachelor degree.
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  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Delhi
Direct Sales Sales Good Communication Skills Customer Calling
We are seeking a dedicated MI Relationship Executive to join our team in Delhi. This role is ideal for recent graduates or individuals with up to two years of experience who are eager to build strong client relationships.As an MI Relationship Executive, your primary responsibilities will include:1. **Client Engagement**: You will interact with clients to understand their needs and provide them with tailored solutions. Building and maintaining strong relationships will be crucial to your success in this role.2. **Data Management**: You will be responsible for gathering and analyzing data related to client accounts. Your findings will help in creating reports and presentations that inform decision-making.3. **Feedback Collection**: Actively collecting feedback from clients will be essential to improve services and offerings. You will need to communicate this feedback to relevant internal teams to drive enhancements.4. **Collaboration**: Working closely with colleagues in different departments, you will ensure that client requirements are met effectively and efficiently. Good teamwork is essential for achieving common goals.To excel as an MI Relationship Executive, you should have a bachelor degree.
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  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Kirti Nagar Delhi
Direct Sales Sales Good Communication Skills Customer Calling
We are seeking a motivated MI (Relationship Executive) to join our team in Kirti Nagar, Delhi. This entry-level position is ideal for recent graduates or individuals with up to two years of experience who are eager to build a career in client relations and support.Key Responsibilities:- **Manage Client Relations**: Establish and maintain positive relationships with clients to understand their needs and provide timely solutions.- **Provide Support and Assistance**: Assist clients with inquiries and issues, ensuring they receive high-quality service and satisfaction throughout their interactions.- **Collaborate with Internal Teams**: Work closely with various departments to address client requirements and to facilitate effective communication and support.- **Monitor Client Feedback**: Gather and analyze feedback from clients to identify service improvements and report insights to management.Required Skills and Expectations:The ideal candidate should possess strong communication and interpersonal skills, allowing for effective interactions with clients and team members. A proactive attitude and problem-solving ability are crucial for addressing client needs efficiently. Candidates should be organized and detail-oriented to manage client accounts effectively. A basic understanding of relationship management techniques will be advantageous. We welcome graduates with a passion for customer service and the drive to contribute positively to client relationships. Applicants should be ready to work full-time from our office in Kirti Nagar.
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