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Customer Relationship Executive Job Vacancies in Delhi

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Tech Earth Global Business Solution Pvt Ltd

  • 2 - 5 yrs
  • 3.0 Lac/Yr
  • Delhi
Tele Caller Cold Calling Inbound Calls Outbound Calls Customer Relationship Customer Service Customer Support Customer Handling Sales Information Technology Telesales Executive Microsoft Excel Voice Process Negotiation Skills Convincing Power
WE ARE HIRING - TELECALLER FRESHERS CAN APPLYTech Earth Global Business Solution Pvt. Ltd. is looking for enthusiastic and energetic Telecallers to join our growing team!If you have good communication skills and want to start / grow your career in a corporate environment, this is for you. Position Details:Role:Telecaller (Male / Female)Location: Work From OfficeExperience: Fresher & Experienced Both Can ApplyQualification: 12th Pass / GraduateEmployment Type: Full Time Work Schedule:Working Days: 6 Days Working (Monday to Saturday)Fixed Off: SundayShift Timing: 10:00 AM to 07:00 PM (Fixed Day Shift) Salary:Rs. 15,000 - Rs. 30,000 Per Month (Based on Interview) What We Are Looking For:- Good Communication Skills in Hindi & English- Basic Computer Knowledge (MS Excel / CRM)- Good Convincing Power & Customer Handling Skills- Punctual, Polite & Willing to Learn Attitude- Freshers with confidence to talk are highly welcome! Your Role:- Handling Inbound / Outbound calls professionally- Providing correct information about company services- Solving customer queries & doing timely follow-ups- Maintaining daily calling reports How to Apply?Interested candidates can share their CV with a brief introduction on zufishanazhar2001@gmail.com or DM me directly.Know someone who is looking for a job? Tag them or Share this post!#Hiring #TelecallerJobs #FresherJobs #WeAreHiring #JobOpening #WorkFromOffice #CustomerSupport #VoiceProcess #DelhiNCRJobs #TechEarth
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  • 1 - 4 yrs
  • 3.5 Lac/Yr
  • Yamuna Vihar Delhi
Sales Customer Relationship Calling Outbound Calling Marketing Inside Sales
Company: Tech Earth Global Business Solution (Tech EGBS)Website: https://techegbs.comJob Location: Yamuna Vihar, New Delhi.Salary: 15,000 - 30,000 per month + Performance-Based IncentivesExperience: Minimum 1 year of relevant experienceQualification: Graduate in any disciplineEmployment Type: Full-timeAbout the CompanyTech Earth Global Business Solution helps businesses strengthen their online presence and grow through digital marketing, web development, creative design, lead generation, and technology-enabled solutions. Our services include SEO, social media marketing, Google Ads, Meta Ads, performance marketing, website development, UI/UX design, brand identity, content marketing, WhatsApp marketing, and artificial intelligence solutions.Job SummaryWe are looking for a confident, persuasive, and target-driven Tele-Sales Executive to connect with potential business clients, understand their requirements, and generate sales opportunities for our digital services. The ideal candidate must have at least one year of prior tele-sales experience, excellent communication skills, and the ability to convert prospects into qualified leads and paying customers.Relevant tele-sales experience and graduation are mandatory for this position.Key Responsibilities Make outbound calls to prospective B2B clients and introduce TechEGBS's services. Generate leads and identify business opportunities for digital marketing, SEO, website development, social media marketing, paid advertising, branding, and other company services. Understand clients' business needs and recommend suitable digital solutions. Explain service benefits, pricing, and proposals clearly to prospective customers. Follow up with interested prospects through telephone calls, WhatsApp, and email. Schedule meetings and coordinate with the sales or management team to close deals. Handle customer objections, negotiate professionally, and maintain a strong sales pipeline. Achieve daily, weekly, and monthly calling, lead-generation, and sales targets. Maintain accurate records of calls, follow-ups, prospects, and conversions in the CRM or tracking sheets. Build long-term relationships with potential clients and contribute to business growth.Required Skills & Qualifications Graduate in any discipline. Minimum 1 year of prior tele-sales experience. Previous experience in a relevant tele-sales role is mandatory. Experience in selling digital marketing services, IT solutions, website development, advertising, or other B2B services will be preferred. Excellent verbal communication, persuasion, and negotiation skills. Ability to handle objections and convert prospects into business opportunities. Comfortable with outbound calling, sales targets, and consistent follow-ups. Basic knowledge of MS Excel, CRM tools, and professional communication. Self-motivated, disciplined, and focused on achieving sales targets.Salary & Incentives Fixed monthly salary: 15,000 - 30,000, depending on experience and suitability. Additional incentives: Performance-based incentives linked to sales and conversions. Opportunity to work with a growing digital marketing and technology solutions company. Career growth opportunities based on performance.Job LocationYamuna Vihar, New Delhi.How to ApplyInterested candidates who meet the mandatory eligibility criteria can apply with their updated resume.Important: Candidates must be graduates with at least one year of relevant tele-sales experience.
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  • 0 - 3 yrs
  • 2.8 Lac/Yr
  • Delhi
Outbound Calling Customer Retention
Here is a professional job description template tailored for the Customer Relationship Executive internship role based on the details selected on the page:Position OverviewRole: Customer Relationship Executive (Internship)Industry: Call Centre / BPO / ITES / LPOJob Type: Internship (Part-Time / Full-Time flexibility)Interview Type: TelephonicKey ResponsibilitiesHandle inbound and outbound customer calls professionally and efficiently.Address client inquiries, resolve complaints, and provide accurate information regarding products or services.Focus on customer retention by building positive, long-lasting relationships with clients.Maintain comprehensive and accurate records of customer interactions and transactions in the system.Coordinate with internal teams to escalate and resolve complex customer issues promptly.Desired Skills & QualificationsEducation: Minimum 12th Pass (Graduates/Undergraduates preferred).Core Competencies:Strong communication and interpersonal skillsActive listening and problem-solving abilitiesPatience and empathy when dealing with clientsPreferred Skills: Outbound Calling, Inbound Calls, Strategic Communication, and Customer Retention.
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  • 1 - 3 yrs
  • 2.5 Lac/Yr
  • Nehru Place Delhi
Lead Generation Lead Qualification Lead Product Analyst Pipeline Management Cross Functional Coordination BOQ Preparation Proposal Building Customer Relationship Channel Sales Marketing Outbound Calling Corporate Sales Direct Sales Inside Sales Negotiation Skills Cold Calling
We are seeking a motivated and results-driven Inside Sales Executive to join our sales team in Nehru Place, Delhi. In this full-time role, you will be responsible for identifying new sales opportunities, managing both inbound and outbound leads, and successfully closing deals.Key responsibilities include sourcing new sales opportunities through various channels, effectively handling inbound inquiries, and diligently following up on outbound leads. You will be expected to engage potential customers, understand their needs, present suitable solutions, and ultimately close sales to meet targets.Candidates should possess a graduate degree with 1 to 3 years of experience in sales. The role is exclusively for female candidates. Strong communication and interpersonal skills are vital, as well as a clear understanding of sales processes. You should be adept at using relevant software for lead management and sales tracking. Additionally, being results-oriented and having a proactive approach to problem-solving will be highly valued.The job requires working from our office in Nehru Place, Delhi, and involves a standard working schedule. The specifics regarding timing and weekly off will be communicated during the interview process. Please note that travel is not a requirement of this position.If you're passionate about sales and eager to contribute to a growing team, we invite you to apply for this exciting opportunity.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Customer Relationship Air Ticketing Ticket Booking Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent Airport Services Agent Airline Operations Assistant Aviation Executive Flight Booking Executive Airline Helpdesk Executive Passenger Handling Executive Airport Manager
We are looking for an Airport Ticketing Executive based in Delhi, who will assist passengers with ticketing and check-in procedures. This role is suitable for candidates with 0 to 5 years of experience and requires at least a 10th-grade education. nnKey Responsibilities:nn- Ticketing Assistance: You will provide support to passengers in purchasing tickets, handling inquiries, and processing transactions effectively.n n- Check-In Procedures: Your role will involve guiding passengers through the check-in process, ensuring they have a smooth experience from arrival to departure.n n- Customer Service: You will respond to customer inquiries and resolve any issues related to bookings, refunds, or flight changes, maintaining a high level of service quality.n n- Documentation Verification: You will be responsible for verifying passenger documents and ensuring compliance with airline regulations.nnRequired Skills and Expectations:nnCandidates must possess strong communication skills to interact confidently with passengers and a customer-first attitude to address their needs effectively. Attention to detail is crucial for accurate ticketing and documentation. Familiarity with ticketing software or systems is an asset, but not mandatory. A team-oriented mindset and adaptability in a fast-paced environment are essential to succeed in this role. Additionally, punctuality and a professional appearance are expected while working in the office.
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  • Fresher
  • Laxmi Nagar Delhi
Customer Relationship Customer Service Customer Care Outbound Calling Customer Handling Customer Management International BPO Cold Calling Customer Communication Customer Support Call Center
URGENT HIRING: 100% Work From Home Opportunity with Instamart! Remote Bhoomi Consultancy lekar aaya hai ek aur behtareen Work From Home job opportunity freshers aur experienced dono candidates ke liye! Agar aap ghar baithe ek stable process mein kaam karna chahte hain, toh turant apply karein. Job Details & Process:* Role / Process: Instamart Chat Support (90% Chat + 10% Calling)* Location: 100% Work From Home (Pan India)* Salary: 13,000 (Fixed In-Hand)* Batch Starts: Upcoming Monday Work Schedule:* Shift: 8 Hours Rotational Shift + 1 Hour Break* Working Days: 6 Days Working 1 Rotational Week Off* Training: 15 Days Structured Training Provided System / Technical Requirements:* Operating System: Windows 10 Pro* Processor: Intel Core i3 / i5 Processor* RAM: Minimum 8 GB RAM* Stable Internet / Wi-Fi Connection Key Benefits:* 100% Work From Home comfort* Stable process with career growth* Supportive management and training team* Immediate Joining - Limited Seats How to Apply?Interested candidates apna updated resume turant WhatsApp par share karein ya direct update channel join karein:* WhatsApp Contact: +91 7000426326* Direct Updates Channel: https://whatsapp.com/channel/0029VbC1onl6hENwbXlAr01D(Message format: Interested for Instamart WFH along with your resume)#WorkFromHome #WorkFromHomeJobs #RemoteJobs #RemoteWork #WFHIndia #Instamart #SwiggyInstamart #ChatProcess #NonVoiceJobs #VoiceProcess #CustomerSupport #CustomerServiceJobs #BPOJobs #Recruitment #RemoteBhoomi #RemoteBhoomiConsultancy #FresherJobs #FreshersHiring #ExperiencedHiring #ImmediateJoining #JobSearch #HiringNow #UrgentHiring #JobAlert #PartTimeJobs #FullTimeJobs #MadhyaPradeshJobs #MPJobs #BhopalJobs #IndoreJobs #JabalpurJobs #DelhiJobs #NoidaJobs #GurgaonJobs #BangaloreJobs #HyderabadJobs #MumbaiJobs #PuneJobs #JobsInIndia #GharSeKaam
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
We are looking for a Customer Support Executive to join our team. This role is ideal for individuals who are eager to assist customers and solve their inquiries from the comfort of their home. Whether you're a fresh graduate or have some experience, we welcome your application.nnKey Responsibilities:nn- Responding to Customer Inquiries: You will handle various customer questions through phone, email, or chat, ensuring they receive accurate and timely responses.n n- Problem-Solving: Address customer issues effectively by understanding their concerns and providing appropriate solutions.nn- Maintaining Records: You will keep detailed records of customer interactions and transactions to ensure a smooth workflow and help in follow-ups.nn- Collaborating with Teams: Work closely with other team members to ensure a seamless customer experience and resolve any escalated issues.nnRequired Skills and Expectations:nnCandidates should have excellent communication skills in English and a friendly demeanor when interacting with customers. A basic understanding of computers and the ability to navigate different software applications are essential. You should be a proactive learner with a positive attitude, willing to adapt to various customer needs. We value teamwork, so reliability and the ability to collaborate with colleagues are important qualities for this role. An eagerness to grow and learn from feedback is also highly encouraged.
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  • Fresher
  • 1.3 Lac/Yr
  • Laxmi Nagar Delhi
Customer Calling Customer Relationship Customer Care Customer Service Customer Support
We are looking for a Customer Support Executive to join our team in Laxmi Nagar, New Delhi. The candidate will be responsible for assisting customers and retailers, resolving queries, providing product-related support, and ensuring a smooth customer experience.Key ResponsibilitiesHandle customer and retailer queries through phone, WhatsApp, chat, and other communication channels.Understand customer issues and provide appropriate solutions.Assist customers with queries related to EMI, device management, and SKB Finsecure services.Coordinate with internal teams to resolve technical or service-related issues.Follow up on pending customer queries and ensure timely resolution.Maintain proper records of customer interactions and complaints.Explain products, features, and processes clearly to customers.Provide professional and polite communication at all times.Escalate complex issues to the appropriate department when required.Maintain a positive relationship with customers and retailers.RequirementsFreshers are welcome to apply.Good communication skills in Hindi and English.Basic computer knowledge.Comfortable using WhatsApp, email, and other communication tools.Good listening and problem-solving skills.Positive attitude and willingness to learn.Ability to handle customers professionally.Candidates should be comfortable working from the Laxmi Nagar, New Delhi office.
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  • 2 - 5 yrs
  • 6.0 Lac/Yr
  • Delhi
Marketing Communication Customer Relationship Field Sales Lead Generation b2c Marketing Field Marketing Selling Skills Direct Sales Negotiation Skills
*hello**HR NISHU PAL this side*---## URGENT HIRING IN DELHI **Smart Work Mart - Field Sales Executive**Company:* Smart Work Mart*Location:* Delhi (Field Job)*Position:* Field Sales Executive*Salary:* *25,000 - 50,000 Per Month (In-Hand)**Experience:* 2 years- 6+ Years*Qualification:* Graduate*Openings:* Limited - Apply Immediatelyn *Job Overview:*Smart Work Mart is urgently looking for confident and energetic Field Sales Executives for our new Delhi location. If you have good communication and sales skills, this is a great opportunity for you.*Key Responsibilities:*- Generate new leads and identify potential customers- Conduct cold calls, sales presentations, and field visits in pune- Meet customers personally and explain products/services- Convert leads into customers and achieve sales targets- Build and maintain long-term customer relationships- Maintain lead database and share regular sales reports*Required Skills:*- Excellent communication & negotiation skills- Strong customer handling & convincing ability- Target-oriented and self-motivated- Willingness to travel within Delhi for field visits- Basic computer knowledge*Why Join Us?*- Fixed In-Hand Salary 25,000 - 50,000- Attractive Incentives + Career Growth- Opportunity to grow in Sales & Business Development*Apply Now - Urgent Requirement!*Send CV on WhatsApp / Call: [7055181842]*Location: DELHI If are you interested for job profile call me on my number *7055181842... thank you
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  • 1 - 3 yrs
  • 2.5 Lac/Yr
  • Netaji Subhash Place Delhi
Creative Lead Strategic Communication Followups Problem Solving Customer Relationship
Responsible for managing client relationships, handling inquiries, maintaining CRM records, and following up with prospective and existing clients. The role includes counselling clients on immigration services, coordinating with consultants, tracking applications, ensuring timely communication, generating leads, achieving conversion targets, and providing excellent customer service throughout the immigration process.
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  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • Delhi
Communication Outbound Calling Leadership Customer Handling Customer Relationship Customer Service
We are seeking a dedicated Customer Care Executive to join our team in Delhi. This role is perfect for fresh graduates looking to start their careers in customer service. You will play a vital role in assisting customers and ensuring their satisfaction.Key Responsibilities include:- Responding to Customer Inquiries: Address customer questions and concerns via phone, email, or in-person. Provide accurate information and solutions promptly.- Problem Resolution: Work closely with customers to understand their issues and provide effective solutions. Ensure timely follow-up and resolution of their concerns. - Maintaining Customer Records: Keep detailed records of customer interactions, transactions, and feedback. This will help improve future customer service.- Providing Product Information: Inform customers about products and services. Help them choose the best options for their needs, ensuring they have a positive experience.- Collaborating with Team Members: Work together with colleagues to effectively handle customer requests and share best practices. A team-oriented approach enhances overall service quality.Required skills and expectations include:- Excellent verbal and written communication skills, enabling you to convey information clearly and professionally.- A positive attitude and eagerness to assist customers, which can greatly impact customer satisfaction.- Basic computer skills and proficiency in using customer service software.- Strong problem-solving abilities and a detail-oriented approach to handling inquiries.- Willingness to learn and adapt in a fast-paced work environment. Join us to help create positive experiences for our customers!
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  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Female
  • Kirti Nagar Delhi
Direct Sales Sales Good Communication Skills Customer Calling
We are seeking a dedicated Relationship Executive-MI to join our team in Delhi. This role is ideal for recent graduates or individuals with up to two years of experience who are eager to build strong client relationships.As an MI Relationship Executive, your primary responsibilities will include:1. Client Engagement: You will interact with clients to understand their needs and provide them with tailored solutions. Building and maintaining strong relationships will be crucial to your success in this role.2. Data Management: You will be responsible for gathering and analyzing data related to client accounts. Your findings will help in creating reports and presentations that inform decision-making.3. Feedback Collection: Actively collecting feedback from clients will be essential to improve services and offerings. You will need to communicate this feedback to relevant internal teams to drive enhancements.4. Collaboration: Working closely with colleagues in different departments, you will ensure that client requirements are met effectively and efficiently. Good teamwork is essential for achieving common goals.To excel as an MI Relationship Executive, you should have a bachelor degree.'Interested candidate can send me your cv on hr.tannu@weblink.in or contact on : 8920780938
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  • 0 - 1 yrs
  • Female
  • Delhi
Client Retention Clinet Handling Customer Relationship CRM Customer Care Customer Handling
As a CRM Executive, your primary role will be to manage customer relationships and improve satisfaction levels through effective communication and support.Key Responsibilities:- Customer Data Management: Maintain and update customer information in the CRM system to ensure accurate records are available for analysis and follow-up actions.- Support Customer Queries: Respond to customer inquiries via email or phone, providing solutions or guidance, to enhance their overall experience with the company.- Prepare Reports: Generate regular reports on customer interactions and feedback to identify trends and areas for improvement, aiding in strategic decision-making.- Coordinate Marketing Activities: Assist the marketing team in executing campaigns and promotions, ensuring that the right messages reach the right audience.- Feedback Collection: Gather customer feedback on products and services through surveys or direct interactions, helping to inform product development.Required Skills and Expectations:Candidates should possess a Bachelors degree, preferably in a relevant field. Good communication skills are essential, enabling you to engage effectively with customers. Attention to detail is crucial for maintaining accurate records and generating insightful reports. A proactive attitude and a willingness to learn about customer relationship management systems will help you succeed. Basic knowledge of CRM software and an understanding of customer service principles will be advantageous. Being able to work collaboratively in a team and adapting to changing priorities are also important for this role. As this position is open only to female candidates, applicants must be comfortable working in a full-time office environment in Delhi.
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  • 0 - 2 yrs
  • Delhi
Corporate Sales Customer Relationship Technical Sales Field Sales Direct Sales Lead Generation
We are looking for a motivated Field Sales Executive to join our team in Delhi. This role is perfect for individuals eager to start their sales careers in a dynamic environment. As a Field Sales Executive, you will be responsible for promoting our products and building relationships with clients.Key responsibilities include:- Client Visits: Regularly visit potential and existing clients to understand their needs, present our products, and close sales effectively.- Sales Presentation: Create and deliver persuasive sales presentations that highlight the benefits of our products to potential customers.- Market Research: Conduct research to identify new sales opportunities, including networking and cold calling.- Sales Reporting: Maintain accurate records of sales activities and report progress to the management team regularly.To succeed in this role, you should have strong communication skills and a friendly demeanor. A positive attitude and the ability to handle rejection are essential for this position. Candidates should be self-motivated and ready to take initiative to meet sales targets. Basic computer skills and proficiency in English are preferred, although training will be provided to enhance your skills. This full-time position is suitable for male candidates who have completed at least the 12th grade and are eager to learn and grow in the sales field. Join us and build a rewarding career in sales.
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  • 0 - 6 yrs
  • 3.0 Lac/Yr
  • Female
  • Najafgarh Delhi
Customer Support Telephone Handling Customer Relationship Customer Service Good Communication Skills
We are looking for a dedicated and enthusiastic Customer Support Executive to join our team in Najafgarh. This role is crucial in providing excellent customer service and ensuring customer satisfaction. Key Responsibilities:- Respond to Customer Inquiries: You will handle incoming calls, chats, and emails from customers, providing answers and solutions to their questions and concerns.- Resolve Issues: Identify customer problems and resolve them quickly, keeping the customer informed throughout the process.- Maintain Customer Records: Update and maintain customer information in our system to ensure accurate records and follow-up.- Provide Product Knowledge: Share detailed information about our products and services, assisting customers in making informed decisions.- Follow Up with Customers: After resolving their issues, reach out to customers to ensure their satisfaction and gather feedback for improvement.- Collaborate with Team Members: Work closely with your peers and other departments to share insights and enhance overall customer experience.Required Skills and Expectations:- Candidates must be female and have completed at least the 12th grade.- Strong communication skills are essential, with the ability to speak clearly and effectively with customers.- Basic computer skills, including familiarity with MS Office and customer relationship management (CRM) software, are required.- A friendly and patient demeanor is expected, as you will be interacting with diverse customers.- Previous experience in customer support is a plus, but not mandatory; all freshers are welcome to apply.- Candidates should exhibit a strong desire to help others and a dedication to providing exceptional service.
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  • 1 - 7 yrs
  • 3.0 Lac/Yr
  • Mayapuri Delhi
Customer Relationship Field Sales
We are seeking a motivated and results-driven Field Sales Executive to join our team in Mayapuri, Delhi. This role focuses on actively engaging with customers to promote and sell our products. Ideal candidates should have experience in sales and a passion for achieving targets.Key Responsibilities:1. Customer Engagement: You will visit potential customers, introduce our products, and build strong relationships to understand their needs and preferences.2. Sales Pitch: You will present our products effectively, highlighting their benefits and features to encourage purchases.3. Market Research: You will gather insights about market trends and competitor activities, which will help shape our sales strategies and product offerings.4. Reporting: You will maintain accurate records of sales activities, customer interactions, and feedback to keep the management informed of progress and challenges.5. Team Collaboration: You will work closely with colleagues to ensure a cohesive approach in meeting sales targets and customer satisfaction.Required Skills and Expectations:- Strong communication skills are essential for effectively conveying product information and negotiating with customers.- Must have a proactive attitude and be self-motivated to achieve sales goals.- Able to handle challenges and objections from customers with patience and professionalism.- A good understanding of basic mathematics is preferred to assist with quotations and transactions.- Must be physically fit to travel within the designated area and conduct face-to-face meetings. This position is ideal for individuals who are passionate about sales and eager to contribute to a dynamic team.
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Tughlakabad Delhi
Customer Relationship Marketing Communication Lead Generation Field Sales Direct Sales Field Marketing Negotiation Skills
Job description:Aadishwar Food Products is looking for dynamic and result-driven Field Sales Executives to expand our market presence in Delhi, Bangalore, Chandigarh, and Patna.The candidate will be responsible for generating sales, building strong customer relationships, and promoting the company products.
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Customer Support Executive (1-4 Years)

Sharda Consultancy Services

  • 1 - 4 yrs
  • 3.3 Lac/Yr
  • Janakpuri Delhi
Customer Relationship Customer Service Customer Handling BPO Voice Domestic BPO Customer Support Good Communication Skills Chat Support Inbound Calls Customer Care Cold Calling
As a Customer Support Executive based in Janakpuri, you will play an important role in enhancing customer satisfaction by providing effective assistance and support. You will work in a full-time office environment and are expected to have 1 to 4 years of relevant experience.Key Responsibilities:- Respond to Customer Inquiries: Address customers questions through phone, email, or chat in a timely manner. This will help ensure that customers feel heard and valued.- Resolve Issues: Troubleshoot and resolve customer complaints effectively by understanding their concerns and providing suitable solutions.- Maintain Customer Records: Accurately document customer interactions in the system. This ensures that customer histories are accessible for future reference.- Collaborate with Teams: Work closely with other departments, such as sales and technical support, to escalate complex issues and improve overall customer service.- Provide Product Information: Educate customers about products or services, guiding them on how to best utilize their purchases for an enhanced experience.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to engage with customers clearly and professionally. A good problem-solving ability is necessary for addressing customer issues effectively. You should be comfortable using computers and various software applications to manage customer inquiries and keep records. The ability to work well under pressure and maintain a positive attitude is essential. A customer-centric approach and passion for helping others will greatly contribute to your success in this role.
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  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Female
  • Okhla Delhi
Customer Relationship Customer Care Customer Support Customer Handling Cold Calling
We are seeking a dedicated Customer Care Executive to join our team in Okhla. The ideal candidate should have a strong commitment to providing excellent service to our customers.Key Responsibilities:- Respond to Customer Queries: Handle incoming calls, emails, and messages from customers to address their questions or concerns in a timely and professional manner.- Provide Product Information: Offer detailed information about our products and services to help customers make informed decisions.- Resolve Issues: Identify and resolve customer issues or complaints by following established procedures, ensuring customer satisfaction.- Maintain Records: Keep accurate records of customer interactions and transactions using our database system for future reference.- Collaborate with Team Members: Work closely with other team members to ensure a seamless customer experience and share insights on customer feedback.- Follow Up with Customers: Reach out to customers as needed to ensure their issues are resolved and they are satisfied with our services.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to effectively interact with customers. A friendly and approachable demeanor is crucial to establish trust and rapport. Basic computer skills, including proficiency in Microsoft Office applications, are necessary for managing customer data. Attention to detail, patience, and the ability to work well under pressure in a fast-paced environment are essential. A positive attitude and a willingness to learn will contribute to success in this role.
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  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Delhi
Communication B2c Sales Customer Relationship Channel Sales Direct Sales Lead Generation Field Sales Field Marketing
We are seeking a motivated and enthusiastic Field Sales Executive to join our team in Delhi. This position is suitable for candidates who are looking to start their career in sales and gain valuable experience in the field.Key Responsibilities:- Identify potential clients: You will research and locate potential customers in the area, helping to expand our client base.- Conduct sales presentations: You will meet with clients to present our products, explaining their benefits and features clearly to encourage purchases.- Build and maintain relationships: You will establish strong relationships with existing and potential clients to foster trust and loyalty.- Gather market intelligence: You will collect information about market trends and competitor activities, providing valuable insights to help improve our sales strategies.- Report sales activities: You will maintain accurate records of your sales activities and report on performance to the management team regularly.Required Skills and Expectations:Candidates must have completed their 12th grade education. A strong willingness to learn and a passion for sales are essential. Good communication skills are necessary in order to effectively interact with clients. The ability to work independently, manage time efficiently, and be self-motivated is important. Additionally, a basic understanding of using mobile devices and computers for reporting purposes is expected. This internship role is open exclusively to male candidates. If you are eager to dive into the world of sales and build your career, we encourage you to apply.
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  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Female
  • Kirti Nagar Delhi
Direct Sales Sales Good Communication Skills Customer Calling
We are looking for a motivated, friendly, and professional Female Relationship Executive - MI to join our team at Kirti Nagar, New Delhi. This opportunity is ideal for graduates who want to build a successful career in Customer Relationship Management.Job Details:Position: Relationship Executive - MILocation: Kirti Nagar, New DelhiShift: Day & Night ShiftExperience: Minimum 6 Months (Calling/Customer Support experience preferred)Salary: Up to 25,000+ (Based on experience and performance)Additional Benefits: Attractive IncentivesWork Environment: Safe, Professional & Growth-Oriented OfficeKey Responsibilities:1. Client InteractionConnect with clients through phone calls and face-to-face meetings.Understand customer requirements and build long-term relationships.2. Problem ResolutionHandle customer queries professionally.Resolve client concerns promptly to ensure maximum customer satisfaction.3. Data ManagementMaintain accurate records of customer interactions.Update client information regularly in the CRM/system.4. Team CollaborationCoordinate with the Sales and Marketing teams.Share customer feedback and suggest improvements for better service.5. ReportingPrepare regular reports on customer interactions, feedback, and issue resolution.Highlight trends and provide insights to management.Required Skills & EligibilityFemale candidates are encouraged to apply.Graduate in any discipline.Minimum 6 months of experience in Customer Service, Telecalling, Relationship Management, or Calling Process.Excellent communication and interpersonal skills.Comfortable handling client calls and interacting with customers.Strong problem-solving and customer-focused approach.Good computer knowledge and attention to detail.Positive attitude, willingness to learn, and ability to work in a team.Why Join Us?Salary up to 25,000+ with attractive incentives.Safe and professional work environment.Career growth opportunities.Day & Night Shift options available.Supportive team and learning-oriented workplace.
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  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Female
  • Kirti Nagar Delhi
Direct Sales Sales Good Communication Skills Customer Calling
We are seeking a dedicated Relationship Executive-MI to join our team in Delhi. This role is ideal for recent graduates or individuals with up to two years of experience who are eager to build strong client relationships.As an MI Relationship Executive, your primary responsibilities will include:1. Client Engagement: You will interact with clients to understand their needs and provide them with tailored solutions. Building and maintaining strong relationships will be crucial to your success in this role.2. Data Management: You will be responsible for gathering and analyzing data related to client accounts. Your findings will help in creating reports and presentations that inform decision-making.3. Feedback Collection: Actively collecting feedback from clients will be essential to improve services and offerings. You will need to communicate this feedback to relevant internal teams to drive enhancements.4. Collaboration: Working closely with colleagues in different departments, you will ensure that client requirements are met effectively and efficiently. Good teamwork is essential for achieving common goals.To excel as an MI Relationship Executive, you should have a bachelor degree.
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  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Delhi
Direct Sales Sales Good Communication Skills Customer Calling
We are seeking a dedicated MI Relationship Executive to join our team in Delhi. This role is ideal for recent graduates or individuals with up to two years of experience who are eager to build strong client relationships.As an MI Relationship Executive, your primary responsibilities will include:1. Client Engagement: You will interact with clients to understand their needs and provide them with tailored solutions. Building and maintaining strong relationships will be crucial to your success in this role.2. Data Management: You will be responsible for gathering and analyzing data related to client accounts. Your findings will help in creating reports and presentations that inform decision-making.3. Feedback Collection: Actively collecting feedback from clients will be essential to improve services and offerings. You will need to communicate this feedback to relevant internal teams to drive enhancements.4. Collaboration: Working closely with colleagues in different departments, you will ensure that client requirements are met effectively and efficiently. Good teamwork is essential for achieving common goals.To excel as an MI Relationship Executive, you should have a bachelor degree.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Service Marketing Technical Services Customer Management Voice Support
We are seeking a Customer Handling Executive in Delhi, India, to provide exceptional service to our clients. This full-time role is suitable for individuals with 0 to 2 years of experience, and only a 12th-grade education is required.Key Responsibilities:1. Customer Interaction: Engage with customers through various channels, including phone calls, emails, and in-person meetings, to understand and address their needs effectively.2. Problem Resolution: Identify and resolve customer issues promptly by listening actively and providing appropriate solutions or guidance.3. Product Information: Educate customers about our products and services, ensuring they have the necessary information to make informed decisions.4. Record Keeping: Maintain accurate records of customer interactions and transactions to track issues and follow up when necessary.5. Team Collaboration: Work closely with other team members and departments to ensure a seamless customer experience and share insights to improve processes.To excel in this role, candidates must possess strong communication skills and a friendly, approachable demeanor. A positive attitude and a willingness to learn are essential, as is the ability to work efficiently under pressure. Candidates should be detail-oriented and have good problem-solving skills to handle customer inquiries and complaints effectively. A basic understanding of computer skills, including familiarity with software applications, will be beneficial in managing customer information efficiently.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Delhi
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are looking for a Customer Care Executive to join our team in Delhi. This position is ideal for recent graduates or those with up to two years of experience in customer service and offers an opportunity to develop your skills while assisting our valued customers.Key Responsibilities: 1. Customer Support: Respond promptly to customer inquiries via phone, email, or chat, ensuring a friendly and professional interaction to resolve issues and answer questions.2. Issue Resolution: Investigate and resolve customer complaints by identifying the problem and providing timely solutions, ensuring customer satisfaction.3. Product Knowledge: Maintain up-to-date knowledge of our products and services to effectively assist customers and provide accurate information.4. Record Keeping: Document customer interactions and transactions in our database, ensuring all records are accurate and updated for future reference.5. Feedback Collection: Gather feedback from customers regarding their experiences and report this information to improve services and customer satisfaction.Required Skills and Expectations: Candidates should possess excellent communication skills, both verbal and written, to effectively interact with customers. Strong problem-solving abilities are essential for resolving issues swiftly. A basic understanding of customer service principles and practices is preferred, although training will be provided. Candidates should be patient, attentive, and able to work well in a team environment. Being detail-oriented and organized will be crucial for maintaining accurate records and ensuring high customer service standards.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
As a Customer Care Executive, you will play a crucial role in ensuring customer satisfaction and maintaining a positive relationship with our clients. Your primary responsibilities will include:- Responding to Customer Inquiries: You will handle incoming calls, emails, and messages from customers, addressing their questions and concerns promptly and professionally.- Providing Information: You are expected to give accurate information about our products and services, helping customers make informed decisions.- Managing Complaints: You will listen to customer complaints or issues, assist them in finding solutions, and ensure that they feel valued and heard.- Updating Customer Records: Your role will involve maintaining and updating customer information in our database, ensuring accuracy and confidentiality.- Collaborating with Team Members: You will work closely with your team to share insights and feedback that can improve customer service and operational efficiency.To succeed in this role, you should have excellent communication skills, both verbal and written, allowing you to interact effectively with customers. A calm and patient demeanor is essential, especially when dealing with unhappy customers. Proficiency in basic computer skills and the ability to learn new software systems quickly are important. Ideally, you should be detail-oriented and capable of multitasking to handle various customer queries efficiently. Previous experience is a plus but not necessary, as we welcome candidates with a willingness to learn and grow in a customer-focused environment.
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