As an Airlines Executive, you will play a vital role in ensuring smooth operations within the airline industry. Your primary responsibilities will include:
- **Customer Service**: Engage with passengers, addressing their inquiries and providing information regarding flights, ticketing, and baggage. A friendly and helpful demeanor is essential to enhance the customer experience.
- **Ticketing and Reservations**: Assist customers with booking tickets, making modifications, and handling cancellations. You will need to ensure accuracy in all transactions to maintain customer trust.
- **Check-in Procedures**: Guide passengers through check-in processes, ensuring that all documentation is correctly handled and that they are directed to the appropriate departure gates.
- **Problem Resolution**: Quickly address any issues that arise during travel, such as delays or lost baggage. You should aim to resolve these matters effectively while maintaining a positive atmosphere.
- **Coordinating with Staff**: Work collaboratively with other airline staff, including flight attendants and ground crew, to ensure efficient communication and service delivery.
To succeed in this role, you should possess strong communication skills and be comfortable interacting with diverse individuals. A keen attention to detail is necessary for managing customer information accurately. Basic computer skills are also expected as you will utilize software for reservations and check-in systems. A positive attitude and the ability to work in a fast-paced environment are essential for providing excellent service.
Experience
0 - 1 Years
No. of Openings
56
Education
10th Pass
Role
Airlines Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab, Fresher
Face Interview Location
KOLKATA