Array ( [0] => customer-support-coordinator [1] => kolkata ) customer support coordinator Jobs in Kolkata,Customer Care Coordinator Job Vacancies in Kolkata West Bengal
60

Customer Support Coordinator Job Vacancies in Kolkata

filter
  • Location
  • Role
  • Functional Area
  • Qualification
  • Experience
  • Employer Type

Looking For Office Coordinator Freshers (Female Only)

SSH

  • Fresher
  • Esplanade Kolkata
Travel Coordination Tours Travel Travel Travel Booking Travel Agency Travel Arrangements Travel Sales Basic Computers Administrative Skills Customer Service Clerical Work Interpersonal Skills Followups
Currently, we have a vacancy and are seeking a female Office Coordinator to join our team in Sky Sketch India Group. This role involves accurately and efficiently managing and updating information, supporting key data management processes, and performing various administrative tasks. The position offers a salary of 9,000 - 10,000 Rs. (Depending on your product knowledge and experience) along with growth opportunities.Key Responsibilities:Ensure data accuracy, accessibility, and contribution to smooth operations.* Possess excellent communication, organisational, and time management skills.- Proficient in Microsoft Office, specifically Word, Excel, and PowerPoint.- Ability to maintain confidentiality and handle sensitive information.- Strong problem-solving and analytical skills.Personality:- Discreet, professional, and courteous.- Capable of working under pressure and meeting deadlines.- Flexible and adaptable with a positive attitude.Maintain confidentiality of sensitive information at all times.Job Requirements:The minimum qualification for this role is a 12th-grade pass in any stream or a degree along with a diploma in Travel and Hospitality Management, which is preferred. This role requires excellent attention to detail, a high level of accuracy, strong organisational skills, and the ability to efficiently manage multiple tasks. Candidates must be open to working evening shifts. Can you answer the questions above to qualify for the preliminary interview round? You will be trained to provide exceptional travel advice and support to our clients. You will learn to create personalised travel itineraries, assist with booking accommodations, flights, and transportation, and ensure a seamless travel experience for our customers. This role requires a passion for travel and customer service, along with the ability to work in a fast-paced environment.Application Question(s):1. Are you willing to travel to the Esplanade area or Salt Lake near Sector 5 Metro Station, Kolkata?2. Are you looking for a full-time role or a contract?3. Is travel your passion?4. Must know tourist places in India and neighbouring countries.5. Do you have sound knowledge of geography?6. Are you proficient in English to communicate effectively via email and social media?7. Do you have a pleasing personality and convincing power to motivate people?8. Are you an extrovert?9. Do you have travel sickness? 10. Are you ready to join as a fresher in the Travel & Tourism industry?Can you answer the questions above to qualify for the preliminary interview round?The starting remuneration, depending on your knowledge and experience, if any, during the 3-month provisional period, is 10,000. After 3 months, depending on your performance, it will be 11,000. Upon successful completion of the training period, your salary will be fixed at 12,000, based on your performance. There will also be opportunities to increase remuneration during the provisional period for exceptional performance. Sales do not refer to door-to-door sales. Typically, we receive business from our client base and online promotions through various social media and websites. If you can generate business independently, you will receive incentives. We are located in Esplanade and Salt Lake Sector-2, and our office hours are 10:30 AM to 7:30 PM, Monday to Saturday. For more details about our company.
View all details
Apply

Face-to-Face For Branch Banking Officer Jobs (Freshers)

Axis Group of Services

  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Burdwan Kolkata
Customer Management Customer Manager Customer Relationship Customer Retention Customer Acquisition Office Accountant Office Operation Banking Back Office Back Office Sales Back Office Assistant Back End Processing Back Office Coordinator Back Office Incharge Back Office Manager Back Office Officer Front Officer Front Office Front Desk Front Office Operations Front Office Executive
Branch Officer - Job Role & ResponsibilitiesA Branch Officer is part of the banks core operations and customer service team. The role includes both operations + sales support. Key Responsibilities1. Customer ServiceHandle walk-in customers at the branchResolve queries related to accounts, ATM, internet banking, etc.Maintain high customer satisfaction2. Account Opening & DocumentationOpen Savings & Current AccountsVerify KYC documents (PAN, Aadhaar, etc.)Ensure compliance with RBI guidelines3. Banking OperationsCash handling (deposit/withdrawal)Cheque processing & clearingMaintain daily transaction records4. Sales & Cross-SellingPromote banking products (FD, RD, Insurance, Loans, Credit Cards)Achieve monthly sales targetsGenerate leads for new customers5. Relationship ManagementMaintain relationships with existing customersUpsell products based on customer needs6. Compliance & SecurityFollow bank policies and proceduresPrevent fraud and ensure secure transactions Skills RequiredGood communication & customer handlingBasic computer knowledgeSales and persuasion skillsAttention to detailProblem-solving ability Eligibility CriteriaGraduate (any stream)Age: Usually 21-30 yearsFresher / Experienced both can apply Salary (Approx)16,000 - 20,000/month (entry level)Incentives + PF + ESICareer Growth:Branch Officer Assistant Manager Deputy Manager Branch ManagerHR Contact - 9433816131
View all details
Apply

Hiring Freshers || Customer Support Coordinator

Reliance retail limited

  • 0 - 6 yrs
  • 1.0 Lac/Yr
  • Female
  • Kolkata
Customer Care
We are seeking a motivated Customer Support Coordinator to help provide excellent service to our customers. This is a full-time work-from-home position based in Kolkata, India. The ideal candidate is someone who enjoys assisting others and has a positive attitude.Key Responsibilities:1. **Customer Interaction**: Address customer inquiries via phone, email, and chat. Provide accurate information and ensure a positive experience for each customer.2. **Issue Resolution**: Help resolve customer issues by identifying problems, researching solutions, and following up to ensure satisfaction.3. **Documentation**: Maintain accurate records of customer interactions and feedback. Update internal databases with customer information and service updates.4. **Team Collaboration**: Work closely with other departments to share customer insights and improve service quality. Collaborate on projects aimed at enhancing customer experience.5. **Feedback Collection**: Gather and report customer feedback to help improve services and products. Use customer insights to help develop new strategies for engagement.Required Skills and Expectations:Candidates should possess effective communication skills, both written and verbal, to engage with customers clearly and confidently. A strong desire to assist others and a commitment to high-quality service are essential. Basic computer skills are required, including familiarity with using email and chat platforms. The ability to work independently and manage time effectively is important in this remote role. Previous experience in customer support is a plus but not mandatory.
View all details
Apply

Urgent Requirement For Sales Manager

bhawan group

  • 5 - 8 yrs
  • Kolkata
Real Estate Sales Market Analysis Hard Sales Team Motivation Team Coordinator Team Work Direct Marketing Customer Relationship Corporate Sales Marketing Communication Leadership Management Skills Direct Sales Problem Solving Field Sales Convincing Power Sales Strategy Lead Management Communication Skills Sales Target Project Sales Lead Generation Marketing Sales Operations Target Achievement
Candidate should be good in sales.
View all details
Apply

Get Personalized Job Matches

Based on your experience, skills, interests, and career goals to help you find the most relevant opportunities faster. Register Now!

Jobs by Related Category

Hiring Fresher - Back Office Executive - Kolkata

Economical Research and Management Pvt Ltd

  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Kolkata
Back End Developer Back End Processing Back Office Assistant Back Office Coordinator Back Office Incharge Coordination Skills Backend Process Customer Care Computer Operations Typing Skills Basic Computer Skills Back Office Processing Basic Computers Data Entry MS Office Word Backend
We are looking for a dedicated Back Office Executive to support our daily operations and contribute to our team's efficiency. Key Responsibilities:- **Data Entry**: Accurately inputting data into the companys database to ensure information is current and reliable.- **Documentation Management**: Organizing and maintaining important documents and files, ensuring they are easily accessible for team members.- **Customer Support**: Assisting with customer inquiries through email or phone, providing timely and accurate information to enhance customer satisfaction.- **Report Generation**: Preparing regular reports based on data collected, helping management monitor performance and make informed decisions.- **Inventory Management**: Keeping track of office supplies and assisting in the ordering process, ensuring that the team has what it needs to operate smoothly.- **Communication**: Coordinating with team members and other departments to facilitate smooth operations and resolve any issues that may arise.Required Skills and Expectations:- Candidates should have completed their 12th grade and should have basic knowledge of computer operations and office software.- Strong attention to detail is necessary to ensure accuracy in data entry and document management.- Good communication skills, both verbal and written, are essential for effective interaction with clients and team members.- A proactive attitude and the ability to work independently or as part of a team are important for success in this role.- Previous experience in a back office role is a plus but not required; fresh graduates are encouraged to apply.
View all details
Apply

Sales Coordinator (3-0 Years)

Mazenta Pvt Ltd

  • 3 yrs
  • 1.8 Lac/Yr
  • Joka Kolkata
Sales Marketing Corporate Sales Sales Administration Direct Sales Customer Support
We are seeking a dedicated Sales Coordinator with at least three years of experience to join our team in Joka, Kolkata. The ideal candidate will assist the sales team in driving sales performance and ensuring smooth operations.Key Responsibilities:1. **Support Sales Team:** Assist in managing daily operations, providing the sales team with the needed tools and resources to achieve their targets.2. **Maintain Client Records:** Organize and update the database of clients and prospective customers to ensure efficient tracking and communication.3. **Process Orders:** Handle the order processing from receipt to delivery, ensuring accurate documentation and timely fulfillment.4. **Coordinate Meetings:** Schedule and coordinate meetings between the sales team and clients to facilitate communication and relationship building.5. **Prepare Reports:** Generate regular sales reports that provide insights and analysis for the team to improve strategies and performance.Required Skills and Expectations:The ideal candidate should possess strong organizational and communication skills. Attention to detail is crucial for maintaining accurate records and processing orders correctly. Proficiency in Microsoft Office, particularly Excel, is required to prepare reports and manage data efficiently. Being proactive and able to work within a team is essential, as the role demands close collaboration with various departments. A commitment to achieving sales goals and being adaptable to changing priorities will contribute to success in this position.
View all details
Apply

Sales Coordinator - Kolkata

Tatwa Technologies ltd

  • 1 - 7 yrs
  • 1.8 Lac/Yr
  • Kolkata
BPO Operations Corporate Sales Customer Support Direct Sales Sales Administration
Immediate Joiners Job Profile - Education Counselor Salary -15k fixed in hand salary+ incentives 6 days working Fixed week off - Sunday Education Qualification - Graduation and aboveLocation - Salt Lake Sector 5Interested candidates apply immediately
View all details
Apply

Hiring Freshers || Recruitment Manager

Aditya Birla Capital

  • 0 - 6 yrs
  • 6.0 Lac/Yr
  • Salt Lake Kolkata
Data Analysis Telecalling Customer Coordinator Team Coordinator Team Building Behavioral Interviewing Candidate Assessment
As a Recruitment Manager, your primary responsibility will be to oversee the entire recruitment process, from sourcing candidates to onboarding. You will be responsible for developing recruitment strategies, conducting interviews, and managing the hiring process. Additionally, you will need to collaborate with different departments to understand their hiring needs and ensure a smooth recruitment process. To excel in this role, you must possess excellent communication skills, both written and verbal. You should have a keen eye for talent and be able to assess candidates effectively. Strong organizational skills are essential to juggle multiple responsibilities and meet deadlines. A basic understanding of HR practices and recruitment tools will be beneficial in this role. Additionally, the ability to work independently and as part of a team is crucial to succeed as a Recruitment Manager. Overall, we are looking for a proactive and detail-oriented individual who is passionate about finding the right talent for our organization. If you meet the qualifications and are ready to take on this challenging yet rewarding role, we encourage you to apply.
View all details
Apply

Hiring Fresher / Back Office Coordinator / B.A

Hdfc Life Insurance

  • Fresher
  • 6.0 Lac/Yr
  • South Kolkata
Tele Marketing Microsoft Excel Customer Service Basic Computer Skills
We are seeking a Back Office Coordinator to join our team in Kolkata South. As a Back Office Coordinator, you will be responsible for managing and organizing all back office tasks to ensure smooth operations.Key Responsibilities:- Data entry and management: Inputting and updating information into databases and systems accurately.- Document handling: Sorting, filing, and maintaining physical and electronic records.- Communication support: Assisting in responding to emails, calls, and inquiries from internal and external stakeholders.- Coordination: Collaborating with different departments to ensure seamless workflow and timely completion of tasks.Required Skills and Expectations:- Graduate degree in any field.- Strong attention to detail and organizational skills to handle data accurately.- Good communication skills to assist in responding to queries effectively.- Ability to work independently and collaboratively in a team environment.- Proficiency in MS Office suite (Word, Excel, PowerPoint) for data entry and document handling tasks.
View all details
Apply

Sales Coordinator (Female)

The Finishing Touch

  • 2 - 7 yrs
  • 5.0 Lac/Yr
  • Kolkata
Microsoft Office Desktop Support Customer Care Coordination Skills
Job Title: Indoor Sales & Marketing ExecutiveLocation: Kolkata (Office-based)Company: The Finishing TouchJob Role:We are looking for an Indoor Sales & Marketing Executive to handle client communication and digital promotion of our services.Responsibilities:Create basic marketing posts on CanvaEmail and WhatsApp communication with potential clientsCall and follow up with clients and leadsPromote company services digitallyHandle enquiries from social media and other platformsMaintain client and lead recordsRequirements:Experience in indoor sales or marketingComfortable with client calls and follow-upsBasic knowledge of CanvaGood English communication skillsFamiliarity with Instagram, WhatsApp, and email
View all details
Apply

Sales Coordinator (Female)

Ambica Dhatu Pvt Ltd

  • 6 - 8 yrs
  • 3.5 Lac/Yr
  • Kolkata
Retail Sales Service Desk Channel Sales Customer Care Microsoft Office Order Processing Coordination Skills Field Service Direct Sales Customer Support Corporate Sales Sales Administration Desktop Support Payment Followup
**Key Responsibilities:**1. Coordinate sales activities: The sales coordinator will be responsible for coordinating and supporting the sales team in their day-to-day activities, ensuring smooth operations and timely responses to customer inquiries.2. Support order processing: The candidate will assist in processing sales orders, tracking shipments, and ensuring timely delivery to customers, maintaining accurate records and documentation.3. Provide customer support: The sales coordinator will handle customer queries, complaints, and requests, providing excellent service and resolving issues to ensure customer satisfaction and loyalty.4. Assist in sales administration: The candidate will help in maintaining sales databases, preparing sales reports, and analyzing sales data to support decision-making and strategic planning.**Required Skills and Expectations:**1. Excellent communication skills: The candidate must have strong verbal and written communication skills to interact effectively with customers, sales team members, and other stakeholders.2. Strong organizational skills: The sales coordinator should be detail-oriented, able to prioritize tasks, and manage multiple responsibilities efficiently.3. Proficiency in Microsoft Office: The candidate must be proficient in using Microsoft Office applications like Word, Excel, and PowerPoint for data analysis, report generation, and communication.4. Experience in retail sales and customer care: A minimum of 6-8 years of experience in retail sales, customer service, or related roles is required to effectively perform the job responsibilities.5. Coordination skills: The candidate should have strong coordination skills to collaborate with internal teams, external partners, and customers to ensure smooth sales operations.
View all details
Apply

Hiring For 12th Pass Freshers - Office Coordinator

STAR HEALTH

  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Female
  • Phool Bagan Kolkata
Basic Computers Customer Service Clerical Work Followups Administrative Skills
Candidate must be open and morden minded,Maintain deta. Customer details, support agents schedule meeting, arrange tour;
View all details
Apply

Customer Support Technician Jobs For 12th Pass Freshers

Miilestone

  • Fresher
  • Kolkata
Cold Calling Customer Support Voice Process
It's a night calling base job. Job location dumdum Job timing 9 pm to 6 am.
View all details
Apply

Openings For Back Office Coordinator || Freshers & Experienced

CAREER SMITH

Basic Computers Microsoft Excel Microsoft Word Customer Focus Basic Computer Skills Microsoft Office Customer Service
This role will be responsible for executing and monitoring day-to-day banking operations, ensuring accurate and timely processing of payments, reconciliations, and coordination with banks. The role supports treasury functions, manages bank documentation, and ensures compliance with internal policies and external regulations.Key responsibilities: Handle day-to-day banking operations including NEFT/RTGS/IMPS payments, fund transfers, and cheque issuance. Prepare and maintain accurate bank reconciliations for all company bank accounts. Liaise with banks for account management, transaction queries, and resolution of issues. Assist in the processing of vendor and employee payments after necessary approvals. Monitor bank balances and coordinate with the treasury team for fund planning and placement. Manage documentation related to opening/closing of bank accounts, KYC updates, and credit facilities. Ensure timely deposit and accounting of collections including cheques, online receipts, and cash. Support internal and external audits by providing relevant banking documentation and transaction records. Maintain and update banking master data in ERP/Accounting software. Ensure compliance with company policies, RBI regulations, and banking norms.Prerequisites: Bachelors degree in Commerce, Finance, or related field (MBA/CA Inter is a plus). 13 years of experience in corporate banking operations or finance. Proficiency in MS Excel and accounting software (e.g., Tally, SAP, Oracle). Familiarity with internet banking platforms and treasury management tools. Strong attention to detail, accuracy, and ability to work under tight deadlines. Good communication and interpersonal skills for coordination with internal and external stakeholders.Shift Schedule: Day only Job Type: Full-timeCONTACT TO HRM ( 9123627978) OR SEND YOUR CV TO WHATS APP DIRECT.
View all details
Apply

Back Office Coordinator (Male)

Apna Naukri Network

  • 1 - 5 yrs
  • 2.8 Lac/Yr
  • Kolkata
Data Entry Export Import Documentation Back End Processing Accountant Microsoft Excel Microsoft Word Coordination Skills Computer Operations Typing Skills Customer Service Customer Focus Basic Computer Skills Microsoft Office
back office coordinator
View all details
Apply

Sales Coordinator Jobs For Freshers - Kolkata

Rd Karel Jewellers Pvt Ltd

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Chitpur Kolkata
Microsoft Excel Microsoft Word Customer Service Coordination Skills Computer Operations Tele Marketing Basic Computer Skills
Key Responsibilities:Identify and approach potential customers.Generate new leads through networking, cold calling, and referrals.Present products/services to clients and explain benefits.Negotiate and close sales deals.Maintain records of sales and customer interactions.Achieve monthly/quarterly sales targets.Requirements:Qualification: Minimum 12th pass / Graduate preferred.Experience: [Freshers/Experienced both can apply].Good communication and negotiation skills.Ability to work independently and as part of a team.Target-driven and self-motivated.Salary & Benefits:Fixed Salary: [Mention Range] per month.Incentives & Performance Bonus.Career growth opportunities.Other benefits as per company policy.How to Apply:Interested candidates can contact us at: Address: [ 5rd floor, gold plaza, 26, Banstalla Ln, Raja Katra, Bara Bazar, Jorasanko, Kolkata, West Bengal 700007]
View all details
Apply

Inside Sales Coordinator (female)

21 GenX

  • 2 - 5 yrs
  • 2.3 Lac/Yr
  • Kolkata
Customer Support Inbound Outbound Customer Facilitator
Job Responsibilities:Make outbound calls to existing and potential customers.Handle inbound customer inquiries related to products, orders, payments, and deliveries.Explain product details, offers, and promotions to customers.Assist customers in placing orders online or over the phone.Resolve customer complaints and issues in a timely and professional manner.Maintain a daily call log and update the CRM with call outcomes.Follow up on leads and ensure customer satisfaction.Coordinate with internal teams like logistics, warehouse, and support when required.Requirements:6 months to 2 years of telecalling or customer service experience (eCommerce experience preferred).Excellent communication skills in Hindi and English (regional languages a plus).Basic computer knowledge and familiarity with CRM systems or online order systems.Positive attitude, patience, and ability to handle pressure.High school diploma or equivalent (Bachelors degree preferred).Key Skills:Customer Service, Communication, CRM, Sales Support, eCommerce OperationsFemales are preferred for this jobJob Types: Full-time, PermanentSchedule:Day shiftLanguage:English (Required)Work Location: In person
View all details
Apply

Openings For Customer Service Associate || Freshers & Experienced

Flysky Job Solutions

Customer Management Customer Support Passenger Handling Airport Passenger Service Associate Passenger Service Executive Guest Handling Guest Service Manager Help Desk Operations Help Desk Engineer Help Desk Coordinator IT Help Desk Coordinator
We have vacant of 35 Urgent Hiring For Customer Service Associate Jobs in Bangalore, Coimbatore, Guntur, Trivandrum/Thiruvananthapuram, Nagpur, Jamnagar, Kolkata, Jaipur, Guwahati, Bhubaneswar, for Freshers Educational Qualification : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS Skill Customer Management, Customer Support, Passenger Handling, Airport Passenger Service Associate, Passenger Service Executive, Guest Handling, Guest Service Manager, Help Desk Operations, Help Desk Engineer, Help Desk Coordinator, IT Help Desk Coordinator etc.
View all details
Apply

Freshers & Experience || Full Time || Customer Support Coordinator

Skytech

Customer Care Customer Retention Customer Management Basic Computers Good Communication
Hiring for 21 Customer Support Coordinator Jobs in Kolkata,Bhubaneswar,Patna,Bardhaman,Medinipur,Khordha,Chuttu, Ranchi,Durgapur,Darjeeling,Guwahati, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Diploma with Good knowledge in Customer Care,Customer Retention,Customer Management,Basic Computers,Good Communication etc.
View all details
Apply

Relationship Manager Jobs For B.Com Freshers

Skywings Advisors Private Limited

  • 0 - 3 yrs
  • 2.8 Lac/Yr
  • Female
  • Kolkata
Call Coordinator Communication Customer Support Customer Engagement Banking
Responsibilities: Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer. Customer Engagement: Continuous engagement with the portfolio customers mapped as per the contact policy, with accurate & complete capture of interaction details. Call handling as per defined standards. Accurate resolution for customer queries. Promoting Digital Banking services for a superior customer service experience. Profiling of customers in order to aid the right cross-servicing of Bank products Accurate logging and resolution of complaints.Attrition control of customers. Regular interactions with the customers and proactively assessing customer needsInterested Candidate can share there resume at nancy.jayada@skywingsadvisors.com
View all details
Apply

Interview For Sales Coordinator || 12th Pass - Freshers

Hdfc Life Insurance

  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • South Kolkata
Interviewing Market Knowledge Recruitment Relationship Building Sales Experience Problem-solving Sales Techniques Teamwork Networking Customer Service Time Management Lead Generation Presentation Skills Cold Calling Communication
Seeking a Sales Recruiter in Kolkata South with 0-1 years of experience and 12th pass education. The role involves interviewing candidates, utilizing market knowledge to source top talent, building relationships with potential hires, and using sales experience to attract and close candidates. Problem-solving skills, sales techniques, teamwork, networking, and customer service are essential for success in this role. Time management is crucial for juggling multiple recruitment processes efficiently, while lead generation and presentation skills will be utilized to attract top talent. The Sales Recruiter will also be responsible for cold calling potential candidates and maintaining clear communication throughout the recruitment process. Work from the office full-time in a collaborative environment.
View all details
Apply

Customer Support Coordinator (Full Time)

Skytech

Customer Care Customer Retention Customer Management Basic Computers Good Communication
Hiring for 21 Customer Support Coordinator Jobs in Kolkata,Bhubaneswar,Patna,Bardhaman,Medinipur,Khordha,Chuttu, Ranchi,Durgapur,Darjeeling,Guwahati, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Diploma with Good knowledge in Customer Care,Customer Retention,Customer Management,Basic Computers,Good Communication etc.
View all details
Apply

B.A Freshers For Branch Banking Officer

Axis Group of Services

  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • South Kolkata
Customer Management Customer Manager Customer Relationship Customer Retention Customer Acquisition Office Accountant Office Operation Banking Back Office Back Office Sales Back Office Assistant Back End Processing Back Office Coordinator Back Office Incharge Back Office Manager Back Office Officer Front Officer Front Office Front Desk Front Office Operations Front Office Executive
Branch Officer - Job Role & ResponsibilitiesA Branch Officer is part of the banks core operations and customer service team. The role includes both operations + sales support. Key Responsibilities1. Customer ServiceHandle walk-in customers at the branchResolve queries related to accounts, ATM, internet banking, etc.Maintain high customer satisfaction2. Account Opening & DocumentationOpen Savings & Current AccountsVerify KYC documents (PAN, Aadhaar, etc.)Ensure compliance with RBI guidelines3. Banking OperationsCash handling (deposit/withdrawal)Cheque processing & clearingMaintain daily transaction records4. Sales & Cross-SellingPromote banking products (FD, RD, Insurance, Loans, Credit Cards)Achieve monthly sales targetsGenerate leads for new customers5. Relationship ManagementMaintain relationships with existing customersUpsell products based on customer needs6. Compliance & SecurityFollow bank policies and proceduresPrevent fraud and ensure secure transactions Skills RequiredGood communication & customer handlingBasic computer knowledgeSales and persuasion skillsAttention to detailProblem-solving ability Eligibility CriteriaGraduate (any stream)Age: Usually 21-30 yearsFresher / Experienced both can apply Salary (Approx)16,000 - 20,000/month (entry level)Incentives + PF + ESICareer Growth:Branch Officer Assistant Manager Deputy Manager Branch ManagerHR Contact - 9433816131
View all details
Apply
View More Jobs

Apply to 60 Customer Support Coordinator Job Vacancies in Kolkata

  • Kolkata Jobs
  • Hyderabad Jobs
  • Ahmedabad Jobs
  • Bangalore Jobs
  • Mumbai Jobs
  • Pune Jobs
  • Chennai Jobs
  • Delhi Jobs