Customer Representative Job Vacancies in Bangalore

We are looking for a dedicated Customer Service Representative in Bangalore, India, to assist our clients with their inquiries and ensure their satisfaction. This is a full-time office role for individuals with 0 to 1 year of experience.Key Responsibilities:- **Responding to Customer Inquiries**: You will handle calls, emails, and chats from customers, answering questions about products, services, and orders.- **Problem Solving**: You will resolve customer issues by providing accurate information and finding effective solutions, ensuring a positive experience.- **Documentation**: Maintain clear records of customer interactions and transactions, updating the system with relevant details for future reference.- **Feedback Collection**: Gather and report customer feedback to help improve services and address any recurring issues.Required Skills and Expectations:Candidates should have strong communication skills and a positive attitude toward helping others. You should be able to listen carefully to customers and understand their needs. A basic understanding of computer programs and the ability to learn quickly are important. Being able to work well in a team while also managing individual responsibilities is essential. You should be open to feedback and eager to improve your customer service skills continuously. A high school diploma is required for this position, and full-time availability is expected.

Lead GenerationIdentify and generate new business opportunities through cold calling, email campaigns, LinkedIn, and other digital platforms.Build and maintain a database of prospective customers.Research target industries, companies, and decision-makers.Inside SalesContact potential customers and understand their business requirements.Qualify leads and schedule meetings for the sales team.Follow up on inquiries, quotations, and proposals.Maintain regular communication with prospects until closure.Marketing ActivitiesExecute email marketing and WhatsApp marketing campaigns.Promote company services and solutions through social media platforms.Coordinate webinars, product demonstrations, and customer engagement activities.Create and maintain marketing collateral, presentations, and brochures.CRM & ReportingUpdate customer interactions and opportunities in CRM.Maintain accurate records of leads, follow-ups, and sales activities.Prepare weekly and monthly performance reports.Track campaign effectiveness and lead conversion metrics.Customer Relationship ManagementDevelop and maintain relationships with existing customers.Identify cross-selling and upselling opportunities.Ensure timely response to customer queries and requirements.

We are looking for a Customer Service Representative to join our team in Jakkur, Bangalore. In this role, you will be the first point of contact for our customers, helping them with their inquiries and ensuring a positive experience.Key Responsibilities:- **Respond to Customer Inquiries:** You will answer questions and resolve issues from customers over the phone, email, or in-person, providing clear and helpful information.- **Maintain Customer Records:** You will ensure all customer interactions are accurately recorded in our systems, helping to keep track of cases and follow up as needed.- **Provide Product Information:** You will assist customers in understanding our products and services, guiding them toward making informed decisions.- **Resolve Complaints:** When customers have problems, you will listen to their concerns and work to find solutions quickly and effectively.- **Collaborate with Team Members:** You will work closely with other departments to offer seamless service, sharing feedback to help improve our processes.Required Skills and Expectations:Candidates should have 1 to 5 years of experience in customer service, preferably in a full-time office setting. A graduate degree is required. Excellent communication skills, both written and verbal, are essential, along with strong problem-solving abilities. You should be able to work independently and in a team environment, managing your time efficiently. A positive attitude and a willingness to learn are also important to thrive in this role.

Immediate Hiring for Voice ProcessLocation: Bangalore Day shift Job 6 days working & 1 Rotational week offEnglish with any south indian language is fine Age below 35 PUC/ Graduates can apply

Handle inbound and outbound calls for US motor vehicle insurance customers Respond to customer queries related to insurance coverage, guidelines, and documentation Provide accurate, clear, and professional information while ensuring customer satisfaction Maintain detailed and accurate call records and update internal systems Follow compliance guidelines and quality standards consistently Coordinate with internal teams to ensure seamless resolution of customer issues Meet performance metrics related to quality, productivity, and customer experience

The BDA/Membership Sales Consultant is responsible for driving membership growth by identifying prospects, conducting sales consultations, and delivering exceptional service. The role focuses on achieving monthly sales targets, maintaining strong client relationships, and contributing to a positive member experience.

Job Summary:Responsible for assisting customers with inquiries, resolving complaints, and providing product/service information through phone, email, chat, or in person.Key Responsibilities:Handle incoming customer calls, emails, and messagesProvide accurate information about products and servicesResolve customer complaints professionally and efficientlyDocument customer interactions in the systemEscalate complex issues to the appropriate departmentsFollow up with customers to ensure issue resolutionMaintain customer satisfaction and service quality standardsSkills/Qualifications:Good communication and listening skillsProblem-solving and patienceBasic computer skills (CRM systems)Ability to work under pressureHigh school diploma (or equivalent)

A BPO job description includes responsibilities like handling customer inquiries, resolving issues via phone, email, or chat, and maintaining customer records. Key qualifications are excellent communication and problem-solving skills, with experience;

Job Summary: The Customer Service Representative serves as the main point of contact for customers, handling inquiries, and providing information about services. The role is focused on ensuring customer satisfaction by offering prompt, friendly, and efficient service.Key Responsibilities:Customer Interaction:Respond to customer inquiries via phone, email, chat in timely manner.Issue Resolution:Identify customer issues and provide solutions, troubleshooting, or escalating to appropriate departments when necessary.Knowledge:Maintain a thorough understanding of services to effectively assist customers and provide accurate information.Customer Feedback:Gather customer feedback and relay any trends or issues to the management team to improve service quality.Record Keeping:Maintain accurate records of customer interactions, transactions, and any follow-up actions taken.Compliance:Ensure all customer interactions and processes comply with company policies, procedures, and regulatory requirements.Skills and Qualifications:Communication:Basic verbal and written communication skills with the ability to clearly articulate information to customers.Problem Solving:Basic analytical and problem-solving skills, with the ability to handle challenging situations effectively.

Key Responsibilities:Refund Processing: Handle security deposit refunds and ensure timely processing.Vehicle Verification: Cross-check vehicle photos for damages and compliance before rental dispatch.Fastag & Fuel Reimbursements: Validate and process fuel and toll expenses for rentals.Traffic Violation Management: Monitor and process penalty notices, ensuring timely customer notifications and payments.Customer Support Coordination: Address customer queries related to refunds, violations, and payments.Ticket & Recovery Follow-ups: Track pending recoveries, coordinate follow-ups, and escalate issues when necessary.Payment Reconciliation: Maintain accurate records of transactions and assist in financial tracking.Skills & Qualifications:Education: Any degree (Commerce, Business Administration, or related field preferred).Technical Skills: Basic knowledge of Excel, Google Sheets, and CRM tools.Soft Skills: Good communication, problem-solving, and analytical skills.Preferred: Prior experience in backend operations, finance, or customer service is a plus.Why Join Us?Be part of a growing and innovative mobility company.Opportunity to learn and grow in the car rental industry.Work in a dynamic and supportive team environment.

Looking for customer Support executive(Healthcare Process)Salary upto 4.5LPAHealthcare Process.Purely customer Support - No SalesRotational Shifts(With Night Shift Allowance)Free Meals during shift5 days works,2 Weekly offDoorstep pick and Drop Facility

Job Title: Sales Telemarketing ExecutiveLocation: IndiaExperience Required: Minimum 1 YearJob Type: Full-TimeIndustry: SaaS / Technology SolutionsJob Summary:We are looking for a proactive and tech-savvy Sales Telemarketing Executive to promote and sell a powerful CRM solution to businesses across India. The ideal candidate will have strong communication skills in English and Hindi, a minimum of one year of experience in telemarketing or inside sales, and a passion for helping businesses adopt digital tools to streamline operations.Key Responsibilities: Conduct outbound calls to potential clients to introduce and promote our CRM solution. Communicate effectively in English and Hindi to understand customer needs and present tailored solutions. Qualify leads and convert them into sales opportunities through consultative selling. Maintain accurate records of customer interactions and update CRM systems. Meet and exceed daily/weekly/monthly targets for calls, demos, and conversions. Handle objections and queries professionally, ensuring a positive customer experience. Collaborate with the sales and marketing teams to refine outreach strategies. Provide feedback on customer interactions to improve product positioning and messaging.Required Skills & Qualifications: Minimum 1 year of experience in telemarketing, telesales, or customer service. Fluency in both English and Hindi is mandatory. Excellent verbal communication and interpersonal skills. Tech-friendly: Comfortable using CRM tools, spreadsheets, and communication platforms. Strong persuasion and negotiation abilities. Basic understanding of sales principles and customer service practices.Preferred Qualifications: Experience in selling SaaS or tech products is a plus. Familiarity with tools like HubSpot, Zoho CRM, or Salesforce. Bachelor's degree in Business, Marketing, or related field (preferred but not mandatory).Benefits: Competitive salary and performance-based incentives. Opportunity to work with a fast-growing tech company.How to Apply:Send your resume to bibek.ba@technimus.com with the subject line:Application for Sales Telemarketing Executive

Job Description Customer Support (Voice Process) Work Location: Onsite (Work from Office)Position Overview:We are hiring Customer Support Executives Voice Process. The role requires strong communication skills with fluency in English and Hindi. Both freshers and experienced candidates are welcome to apply.Key Details:Employment Type: Full-Time (Work from Office)Qualification: Any GraduateExperience: Freshers & Experienced candidatesLanguage Requirement:English Fluency (Mandatory)Hindi Fluency (Mandatory)Assessment: Versant Level 4Working Days: 6 Days a week (Day rotational shifts)Weekly Off: 1 day rotationalShift Timings:Female: 8 AM 8 PMMale: 8 AM 12 MidnightCompensation Structure:Freshers:CTC: 21,500 per monthTake-Home: 16,500 per monthExperienced:CTC: Up to 23,000 per monthTake-Home: Up to 18,000 per monthAdditional Benefits: Quarterly Bonus of 4,215Open Positions: 100

**Qualifications:**- Minimum educational qualification: 12th pass.- Age between 18 to 30 years.- Excellent communication skills in English and Hindi- Ability to handle customer queries and provide appropriate solutions.- Prior experience in customer service or sales is preferred but not mandatory.

1. Minimum 0 to 1 year of experience in Voice Process (Inbound or outbound calls)2. Education Qualification Min. Intermediate/ 12th/ PUC / Graduate3. Good English verbal and written skills required.4. Preferred candidates with experience in International BPO Industry 5. Provide product and service information to customers.6. Identify and escalate issues to supervisors.7. Respond to customer's issues on TAT8. Willing to work in night shifts (US time zones)

Job Opportunity: Customer Support AssociateInternational Voice Process (Night Shift) Location: Electronic City Phase 2, Bengaluru (On-site) Shift: Night Shift (Immediate Joiners Only!) Industry: One of the biggest e-commerce companies Are you a proactive communicator with a knack for solving problems? Join our dynamic team and become a key part of delivering exceptional customer experiences to our global clientele! Position Overview Were looking for a customer support associate to handle customer inquiries in our international voice process. This is a full-time on-site role in Bengaluru for immediate joiners who can start within 2 days.Who Can Apply:Freshers and experienced candidates are welcome! If you possess excellent communication skills, a strong command of English, and are eager to work in an engaging environment, we encourage you to apply.Skills & Qualifications:- Fluency in English with strong grammar and clear communication - Problem-solving skills and a customer-first approach - Adaptability to handle diverse customer interactions - Availability for night shifts

Role:- Customer Support ExecutiveSkills: Fluent in English, No MTI, No FillersQualification :- 10th, 12th or any DegreeLocation:- Bellandur and BommanahalliCTC:- 25,000 - 34,000Experience;- Freshers and Experience( 0 to 1 Year)Role: International Voice and Chat processShift: Rotational Shifts.Cab Facility:- Depending on Shifts One way or 2 Way Cab Facility(Free)Mode of Interview: Virtual(3 Round)Preferred Immediate JoinersWorking Days:- 5 Daysfor More Info Contact:- Avinash- 8861885352(Monday to Friday)

We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Sales processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers.*Qualifications:*- Minimum educational qualification: 12th pass.- Age between 18 to 30 years.- Excellent communication skills in English and Hindi- Ability to handle customer queries and provide appropriate solutions.- Prior experience in customer service or sales is preferred but not mandatory.*Responsibilities:*- Handle inbound/outbound calls professionally and provide information about products/services.- Identify customer needs, clarify information, and close sales.- Maintain a high level of customer satisfaction through effective problem-solving.- Achieve sales targets and goals as set by the company.*Salary and Benefits:*- Starting salary of INR 18,000 per month.- Performance-based incentives and bonuses.- Comprehensive training and career development opportunities.Join us and embark on a rewarding career in customer care and sales. Apply now to be part of our dynamic team!

Non-Sales Role Dedicated Customer Support in a World-Class Work EnvironmentPosition summaryThe fulfilment by an insurer of its obligation to receive, investigate and act on a claim filed by an insured. It involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim.Roles and responsibilities:Understand the basic professional standards and established procedures, policies before taking action and making decisions.Processing claims and handling calls, as per the process guidelines.Adhering to the service level and understanding Quality & Auditing parameters.Assume responsibility for work and coordinating efforts.Meeting assigned productivity goals.Adhere to attendance and punctuality norms.Acquiring knowledge & skills of related areas of the process.Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct.Eligibility Criteria:Should be flexible to work in US Night Shifts and Rotational Shifts10+2,10+3, Any Graduates, and Postgraduates are eligible to applyMax age Limit - 32 yearsBenefits:Two-way cab facility5-day work week with 2 weekly offsAttractive incentives and performance-based rewardsNight shift allowanceMedical insurance& Life insurance5-STAR rated infrastructureBest Way to Apply:We encourage walk-ins(Ground Floor, No.23 24, AMR Tech Park, Block 1A Bengaluru Urban , Bommanahalli, Karnataka, India) or you can directly call the recruiter:Recruiter Name: Ankitha Recruiter No. : 7795705740Note: Our recruitment process is transparent, and we do not charge any fees from candidates at any stage. Please be cautious of any individual or organization claiming otherwise.Report any fraudulent activity to us immediately at salman.ahmed@sagility.com.

Job Title: Outbound Voice Process ExecutiveLocation: BangaloreJob Type: Full-time /Experience: Freshers / 02 YearsJob Description:We are looking for a dynamic and enthusiastic Outbound Voice Process Executive to join our team. The ideal candidate should have good communication skills and fluency in English, Tamil, and Malayalam.Responsibilities:Make outbound calls to customers for sales, service follow-up, or feedback.Clearly communicate product or service information.

Non-Sales Role Dedicated Customer Support in a World-Class Work EnvironmentPosition summaryThe fulfilment by an insurer of its obligation to receive, investigate and act on a claim filed by an insured. It involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim.Roles and responsibilities:Understand the basic professional standards and established procedures, policies before taking action and making decisions.Processing claims and handling calls, as per the process guidelines.Adhering to the service level and understanding Quality & Auditing parameters.Assume responsibility for work and coordinating efforts.Meeting assigned productivity goals.Adhere to attendance and punctuality norms.Acquiring knowledge & skills of related areas of the process.Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct.Eligibility Criteria:Should be flexible to work in US Night Shifts and Rotational Shifts10+2,10+3, Any Graduates, and Postgraduates are eligible to applyMax age Limit - 32 yearsBenefits:Two-way cab facility5-day work week with 2 weekly offsAttractive incentives and performance-based rewardsNight shift allowanceMedical insurance& Life insurance5-STAR rated infrastructureBest Way to Apply:We encourage walk-ins(Ground Floor, No.23 24, AMR Tech Park, Block 1A Bengaluru Urban , Bommanahalli, Karnataka, India) or you can directly call the recruiter:Recruiter Name: Anu S Recruiter Contact: 7829791137Note: Our recruitment process is transparent, and we do not charge any fees from candidates at any stage. Please be cautious of any individual or organization claiming otherwise.Report any fraudulent activity to us immediately at salman.ahmed@sagility.com.

Non-Sales Role Dedicated Customer Support in a World-Class Work EnvironmentPosition summaryThe fulfilment by an insurer of its obligation to receive, investigate and act on a claim filed by an insured. It involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim.Roles and responsibilities:Understand the basic professional standards and established procedures, policies before taking action and making decisions.Processing claims and handling calls, as per the process guidelines.Adhering to the service level and understanding Quality & Auditing parameters.Assume responsibility for work and coordinating efforts.Meeting assigned productivity goals.Adhere to attendance and punctuality norms.Acquiring knowledge & skills of related areas of the process.Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct.Eligibility Criteria:Should be flexible to work in US Night Shifts and Rotational Shifts10+2,10+3, Any Graduates, and Postgraduates are eligible to applyMax age Limit - 30 yearsBenefits:Two-way cab facility5-day work week with 2 weekly offsAttractive incentives and performance-based rewardsNight shift allowanceMedical insurance& Life insurance5-STAR rated infrastructureBest Way to Apply:We encourage walk-ins(Ground Floor, No.23 24, AMR Tech Park, Block 1A Bengaluru Urban , Bommanahalli, Karnataka, India) or you can directly call the recruiter:Recruiter Name: Anusha H S Recruiter No .: 7795705220Note: Our recruitment process is transparent, and we do not charge any fees from candidates at any stage. Please be cautious of any individual or organization claiming otherwise.Report any fraudulent activity to us immediately at salman.ahmed@sagility.com.

Non-Sales Role Dedicated Customer Support in a World-Class Work EnvironmentPosition summaryThe fulfilment by an insurer of its obligation to receive, investigate and act on a claim filed by an insured. It involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim.Roles and responsibilities:Understand the basic professional standards and established procedures, policies before taking action and making decisions.Processing claims and handling calls, as per the process guidelines.Adhering to the service level and understanding Quality & Auditing parameters.Assume responsibility for work and coordinating efforts.Meeting assigned productivity goals.Adhere to attendance and punctuality norms.Acquiring knowledge & skills of related areas of the process.Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct.Eligibility Criteria:Should be flexible to work in US Night Shifts and Rotational Shifts10+2,10+3, Any Graduates, and Postgraduates are eligible to applyMax age Limit - 32 yearsBenefits:Two-way cab facility5-day work week with 2 weekly offsAttractive incentives and performance-based rewardsNight shift allowanceMedical insurance& Life insurance5-STAR rated infrastructureBest Way to Apply:We encourage walk-ins(Ground Floor, No.23 24, AMR Tech Park, Block 1A Bengaluru Urban , Bommanahalli, Karnataka, India) or you can directly call the recruiter:Recruiter Name: Salman AhmedNote: Our recruitment process is transparent, and we do not charge any fees from candidates at any stage. Please be cautious of any individual or organization claiming otherwise.Report any fraudulent activity to us immediately at salman.ahmed@sagility.com.