Customer Relationship Job Vacancies in Ahmedabad

We are seeking a dedicated Relationship Manager to join our team in Ahmedabad. The ideal candidate will have 2 to 8 years of experience and a graduate degree. This full-time position requires a professional who excels in building and maintaining strong relationships with clients.Position:- Relationship ManagerLocation:- AhmedabadQualification:- graduationExperience:- Minimum 2 yearsNeed minimum 2 years experience in sale of insurance, mutual funds, loan sales, financial products etc...Interested candidate can contact on 7623888872

K9HR SOLUTIONS, Neha Bagdi (HR Reqruiter- Mo. No. 9879834289 Email ID: hr002@k9hr.com) is looking for a motivated Field Sales Executive based in Ahmedabad. This role is perfect for individuals with 2 to 5 years of sales experience who can effectively engage with clients and drive sales in a competitive market.Candidates have prior experience of industrial product or petrochemical industry are highly preferred.Key Responsibilities:- **Client Engagement**: Regularly visit potential and existing clients to understand their needs and present suitable product solutions, building long-lasting relationships.- **Sales Strategy**: Develop and implement sales strategies to achieve monthly and quarterly targets. This includes analyzing market trends and adapting to competitive dynamics.- **Product Knowledge**: Maintain a thorough understanding of our products and services to effectively communicate benefits and features to clients.- **Reporting**: Prepare and submit daily reports on sales activities, customer feedback, and market conditions to management, ensuring transparency and strategic alignment.- **Problem Solving**: Address client inquiries and resolve issues promptly, demonstrating strong customer service skills and fostering trust.Required Skills and Expectations:The ideal candidate should have strong communication and interpersonal skills, allowing them to connect effectively with diverse clients. Previous experience in field sales is essential, as is a track record of meeting or exceeding sales targets. A valid driver

We are seeking Airport Ticketing Staff to join our team in Ahmedabad. This role is perfect for individuals eager to start their career in the travel industry, with responsibilities including ticketing, customer service, and coordination at the airport.Key Responsibilities:- **Customer Interaction**: Engage with passengers at the airport, providing assistance with ticket bookings, modifications, and cancellations to ensure a smooth travel experience.- **Ticketing Operations**: Handle ticket sales and refunds, ensuring accuracy in bookings and adherence to airline policies. Quick problem-solving skills are essential for managing customer inquiries.- **Information Dissemination**: Communicate important travel information such as flight schedules, boarding times, and baggage rules to passengers clearly and effectively.- **Coordinate with Airlines**: Work closely with airline representatives to resolve ticketing issues and maintain updated flight information for travelers.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication skills, both verbal and written. Attention to detail is vital when handling tickets and information. Basic computer skills are needed for managing booking systems, and a customer-oriented attitude will enhance the passenger experience. Ideal candidates will have a proactive approach to problem-solving and the ability to work in a fast-paced environment. While prior experience is not required, a passion for travel and service will be a significant advantage.

As an Airport Ticketing Staff member, you will play a vital role in ensuring smooth operations at the airport. You will assist passengers with ticketing and provide excellent customer service.**Key Responsibilities:**- **Ticket Issuance:** Process ticket bookings and issue boarding passes to passengers, ensuring all details are correct.- **Customer Assistance:** Provide information to passengers about flight schedules, baggage rules, and travel requirements, helping them navigate their travel journey.- **Reservation Management:** Handle changes or cancellations of bookings, ensuring a seamless experience for travelers.- **Payment Processing:** Manage transactions and ensure accurate handling of cash and credit card payments during ticket purchase.- **Problem Resolution:** Address passenger queries and concerns promptly to ensure high satisfaction levels.- **Team Collaboration:** Work closely with other staff members to coordinate services and maintain an organized work environment.**Required Skills and Expectations:**The ideal candidate should be a 12th pass with a strong interest in customer service. Good communication skills in English and local languages are essential to interact effectively with passengers. Attention to detail is crucial for accurate ticketing and information delivery. You should be comfortable working in a fast-paced environment and possess basic computer skills for managing systems and bookings. A positive attitude and the ability to remain calm under pressure are vital for ensuring a pleasant experience for all travelers. Freshers are welcome to apply, and training will be provided to help you succeed in this role.

Hi, We are hiring Retail Customer Relationship Manager for leading apparels company Degree:-Graduation/MBAExperience:-5-6yLocation:-Ahmadabad Salary :- 50000-60,000 per month Share your Updated resumeBest RegardsPinnacle Placement & Staffing company6265842976

Manage day-to-day showroom operations ensuring smooth front-end functioning. Drive showroom sales by achieving monthly and annual sales targets. Handle walk-in customers, understand requirements, and ensure high levels of customer satisfaction. Supervise and guide showroom sales staff on product knowledge, customer handling, and billing process. Ensure proper display, merchandising, and cleanliness of showroom as per company standards. Coordinate with Warehouse Manager for stock availability, inward/outward movement, and dispatch planning. Coordinate with ERP Implementer cum Purchase Executive for stock updates, system entries, and order tracking. Ensure all sales, billing, and stock transactions are accurately entered in ERP. Monitor stock levels at showroom and raise timely requirements to avoid stock-outs. Handle customer complaints, returns, and warranty-related issues professionally. Prepare daily, weekly, and monthly sales and stock reports for management. Ensure compliance with company policies, pricing structure, and discount approvals. Support management in promotional activities, schemes, and new product launches. Train showroom staff on new products, systems, and processes. Maintain discipline, attendance, and performance of showroom team. Assist management with any additional responsibilities assigned from time to time. Strong customer handling and sales skills. Good understanding of showroom operations and inventory coordination. Basic knowledge of ERP. Leadership and team management abilities. Strong communication and negotiation skills. . Experience in hardware, sanitaryware, electricals, or building material showroom preferred. Ability to analyse sales trends and improve conversion ratios Working knowledge of GST billing process.

As a Flight Attendant, you will play a critical role in ensuring the safety and comfort of passengers during flights. Your responsibilities will include:- **Safety Briefings:** You will conduct safety demonstrations before take-off, ensuring passengers understand emergency procedures and protocols.- **Passenger Assistance:** You will assist passengers with seating, luggage, and any inquiries they may have, providing polite and helpful service.- **In-Flight Services:** You will serve food and beverages, ensuring that all passengers receive the items they need and have a pleasant in-flight experience.- **Emergency Management:** In case of emergencies, you will be responsible for implementing safety measures and guiding passengers to ensure their safety.- **Maintaining Cleanliness:** You will ensure that the cabin remains clean and organized, addressing any spills or issues during the flight to maintain a pleasant environment.To succeed in this role, you should have excellent communication skills, enabling you to interact effectively with passengers and crew. A customer-oriented attitude is essential, as you will be the primary point of contact for passengers. You should be able to remain calm under pressure, especially during emergencies. A positive attitude and teamwork skills are important, as you will work closely with other crew members. Flexibility in work hours is necessary, as flights can occur early in the morning or late at night. Being physically fit is also important, as the role requires standing for long periods and handling luggage.

Key Responsibilities: Lead & motivate the sales team Handle customer inquiries & conversions Manage showroom sales operations Ensure excellent customer experienceRequirements: Experience in automobile/car sales Strong leadership & communication skills Target-driven mindsetApply now - jobs.planteplacements@gmail.com

We are looking for a dedicated Customer Service Associate to join our team in Ahmedabad. This role is perfect for individuals with up to 2 years of experience who want to serve customers and ensure their satisfaction. Candidates must have completed at least 12th grade.Key Responsibilities:1. **Customer Interaction**: Engage with customers through calls and emails, answering their questions and providing useful information in a friendly and professional manner. Ensure all interactions are positive and helpful.2. **Problem Solving**: Listen to customer concerns and issues, providing effective solutions or escalating them to the appropriate department when necessary. Aim to resolve issues on the first contact whenever possible.3. **Data Management**: Maintain accurate records of customer interactions and transactions. This includes entering customer feedback and ensuring that all information is up-to-date and organized.4. **Team Collaboration**: Work closely with other team members and departments to improve service quality and address customer needs effectively. Share insights and feedback to help enhance processes.To succeed in this role, you should have excellent communication skills and a friendly attitude. You must be patient, adaptable, and willing to learn new processes. Proficiency in basic computer skills and knowledge of customer service practices will help you thrive. A strong commitment to meeting customer needs is essential in this role.

ERP Implementation & Management: Lead end-to-end implementation of ERP system covering Purchase, Inventory, Accounts coordination, and Vendor Management modules. Coordinate with ERP vendor/consultant for system configuration, customization, testing, and go-live activities. Map existing business processes and align them with ERP workflows. Ensure accurate master data creation (items, vendors, BOMs, pricing, taxes, etc.). Train users across departments and provide post-implementation support. Troubleshoot ERP issues, coordinate fixes, and ensure data integrity. Generate MIS reports for management from ERP on purchase, inventory, consumption, and cost analysis. Purchase & Procurement: Handle end-to-end procurement activities including vendor sourcing, negotiation, ordering, and follow-up. Develop and maintain an approved vendor list. Issue Purchase Requisitions (PR), Purchase Orders (PO), and ensure timely delivery of materials. Coordinate with stores for GRN, quality checks, and inventory reconciliation. Monitor stock levels and ensure optimal inventory planning through ERP. Negotiate prices, credit terms, and delivery schedules to achieve cost optimization. Ensure compliance with company purchase policies and controls. Coordination & Compliance: Liaise with Accounts for GST, invoice matching, and payment tracking. Coordinate with production and sales teams for material planning and demand forecasting. Ensure ERP and purchase processes comply with statutory and internal audit requirements. Support management with data analysis and decision-making inputs. Additional Responsibilities: Assist management with any ERP or purchase-related improvement initiatives. Perform any other duties assigned by the company from time to time. Strong understanding of ERP systems (Purchase, Inventory, Accounts integration). Hands-on experience in procurement and vendor management. Good analytical and problem-solving skills. Strong coordination and documentation abilities. Ability to train users and manage change during ERP implementation.Experience in ERP implementation in manufacturing/trading industry preferred.Knowledge of GST and statutory purchase compliance.Advanced Excel and MIS reporting skills.

Job Purpose: We are seeking a dynamic and results-driven Technical Sales Executive to join our team in the conveyor belt manufacturing industry. The ideal candidate will have strong technical knowledge of industrial conveyor systems and a proven track record in B2B sales. You will be responsible for identifying new business opportunities, managing client relationships, and providing tailored solutions to meet customer needs in industries such as mining,Pharma,Food,Chemical, cement, packaging, logistics, and manufacturing.Responsibilities: Develop and execute strategic sales plans to meet or exceed sales targets.Identify new business opportunities and generate leads in target markets.Conduct client visits, technical presentations, and product demonstrations.Understand customer requirements and provide technical solutions using our conveyor belt products and systems.Prepare and deliver quotations, negotiate contracts, and close deals.Maintain strong relationships with existing clients to ensure repeat business and referrals.Coordinate with engineering and production teams to ensure client requirements are met accurately and on time.Monitor market trends, competitor activity, and customer feedback to improve product offerings and sales strategies.Attend trade shows, exhibitions, and industry networking events to promote the brand and products.Provide after-sales support and assist with technical troubleshooting when necessary.Requisite Skills: Strong knowledge of conveyor systems, material handling equipment, or related industrial products.Excellent communication, negotiation, and interpersonal skills.Desired Skills:Proficiency in MS Office, AutoCAD (preferred), and CRM software.Willingness to travel extensively for site visits, presentations, and client meetings.

Conduct market visits and generate cold leads from industrial areas and new markets. Follow up on assigned leads and close orders using SalesTown CRM. Meet customers (in-person/online) for sales meetings and relationship building. Coordinate with internal departments for technical and commercial clarifications. Collect customer feedback, reviews, and escalate service-related issues. Prepare and submit field expenses and reports as per company format. Collect payments from assigned customers and update records. Participate in training sessions and product upgradation programs. Assist in digital marketing efforts like Google review generation. Contribute insights for new product development and competitor tracking. Basic knowledge of sales cycle, CRM tools (SalesTown), and ERP (optional). Strong communication, follow-up, and documentation skills. Ability to work independently with a result-oriented approach. Readiness for extensive travel within assigned regions. Customer satisfaction and feedback scores.