Customer Relationship Job Vacancies in Ahmedabad

We are looking for a Back Office Assistant to support our team in Bavla, Ahmedabad. This is a part-time role suitable for fresh graduates who have completed their 12th grade. As a Back Office Assistant, your key responsibilities will include maintaining accurate records, assisting with data entry, and managing files. You will help ensure the smooth operation of daily tasks and support other team members as required. This role is crucial for keeping our office organized and efficient.To be successful in this role, you should have strong attention to detail and excellent organizational skills. Good communication skills are essential, as you will be part of a team and may need to interact with other staff members. You should be comfortable using basic computer software and able to learn new tools quickly. We expect you to be dependable, punctual, and able to complete assigned tasks with minimal supervision. A willingness to learn and grow within the position will be highly regarded. This role is a great opportunity for those starting their careers and looking to gain valuable work experience in an office environment. Please note that only male candidates will be considered for this position.

need office management boy or back office for managing office and running courrier office................................................

We are seeking a friendly and dedicated Customer Support Executive to join our team in Ahmedabad. This position is suitable for freshers who have completed their 12th grade. As a Customer Support Executive, you will be the first point of contact for our customers and play a crucial role in providing excellent service.Key Responsibilities:- Responding to Customer Inquiries: You will handle calls and messages from customers, answering their questions and resolving any issues they may have promptly.- Assisting with Product Information: You will provide details about our products and services, ensuring customers have all the information they need to make informed decisions.- Documenting Customer Interactions: You will keep accurate records of inquiries and solutions provided, which helps improve our services and track customer satisfaction.- Resolving Complaints: If customers face any issues, you will work to resolve their complaints quickly and effectively, maintaining a positive relationship with them.- Collaborating with Team Members: You will work closely with your team to ensure a consistent and high-quality customer experience, sharing insights and feedback for improvements.Required Skills and Expectations:To succeed in this role, you should have strong communication skills, both written and verbal. A friendly and positive attitude is essential, as you will be interacting with diverse customers. Basic computer skills are necessary to navigate our systems effectively, and you should be willing to learn and adapt in a fast-paced environment. Being patient and empathetic will help you to understand customers' needs and provide the best solutions.

We are looking for a Visa Counsellor in Ahmedabad, India, to assist clients with their visa applications and provide guidance throughout the process. This role is suitable for recent graduates and individuals with up to three years of experience.Key Responsibilities:1. Client Consultation: Meet with clients to understand their visa requirements and provide tailored advice on visa types and application procedures.2. Documentation Assistance: Help clients prepare and organize necessary documents, ensuring they meet the requirements set by different embassies and immigration authorities.3. Application Submission: Facilitate the submission of visa applications on behalf of the clients, ensuring all forms are filled out correctly and submitted in a timely manner.4. Follow-Up: Monitor the progress of submitted applications and keep clients informed about any updates or additional requirements from the authorities.5. Problem Resolution: Address any concerns or hurdles clients may face during the application process, providing solutions and support as needed.Required Skills and Expectations:The ideal candidate should possess strong communication and interpersonal skills, with the ability to build rapport with clients. Attention to detail is crucial to ensure accurate documentation. Candidates should be organized, capable of managing multiple applications simultaneously, and proactive in their approach to problem-solving. A good understanding of visa regulations and processes will be beneficial. Being a team player with a positive attitude is essential for success in this role.

Guest Service ExecutiveJob ProfileKey Responsibilities:Cash Counter Handling: Manage cash transactions accurately, maintain cash balance, and ensure proper billing procedures.POS Operations: Operate POS systems efficiently for billing, ticketing, and food sales.Guest Handling: Provide courteous and prompt assistance, address guest queries, and ensure a pleasant service experience.Ticket Sales: Sell tickets at the counter, issue receipts, and guide guests about available services.Food Counter Sales: Handle food orders at the counter, upsell items, and ensure accurate and timely service.Food Service: Serve food to guests at their seats while maintaining hygiene and service quality standards.Skills & Competencies:Strong communication and customer-service skillsBasic cash and POS handling knowledgeAbility to multitask in a fast-paced environment Positive attitude and team-oriented, Attention to detail and problem-solving abilities.Job Types: Full-time, Permanent, FresherWork Location: GOTA

We are looking for an experienced Sales Manager to join our team in Ahmedabad. This role requires a male candidate with 4 to 7 years of sales experience. The ideal candidate will lead our sales efforts, develop strategies to improve sales, and build strong customer relationships. Key Responsibilities:1. Develop Sales Strategies: Create effective sales plans that align with our business goals to increase revenue and market share.2. Manage Sales Team: Guide and motivate a team of sales representatives, setting clear targets and providing necessary training to enhance their performance.3. Build Client Relationships: Establish and maintain relationships with key clients to understand their needs and ensure satisfaction, fostering long-term partnerships.4. Analyze Sales Data: Track and analyze sales metrics to identify trends and areas for improvement. Use this data to adjust sales strategies accordingly.5. Coordinate Marketing Efforts: Collaborate with the marketing team to develop promotional materials and campaigns that support sales initiatives.Required Skills and Expectations:Candidates should possess excellent communication and negotiation skills, with a proven track record in achieving sales targets. Strong leadership abilities are essential to manage and inspire the sales team effectively. A thorough understanding of market dynamics and customer behaviors will be crucial in adapting strategies to meet customer needs. Prospective candidates should demonstrate a proactive approach to problem-solving and be comfortable working in a fast-paced environment.

We are looking for a motivated and organized Office Assistant to join our team in Ahmedabad. This is a full-time position that requires a female candidate with a minimum educational qualification of 10th pass and 0 to 2 years of experience.Key Responsibilities:- Answering Phone Calls: Handle incoming calls professionally, providing information and directing calls to the appropriate staff members when necessary.- Managing Office Supplies: Keep track of office supplies and equipment, ensuring that everything is stocked and in working condition for daily operations.- Filing Documents: Organize and maintain both electronic and physical files, making it easy for team members to access important documents when needed.- Scheduling Appointments: Assist in setting up meetings and appointments, ensuring that schedules are well-coordinated and documented.- Data Entry: Enter information into spreadsheets and databases accurately to keep records up-to-date.- Greeting Visitors: Welcome guests into the office, providing them with a friendly introduction and ensuring they are assisted promptly.Required Skills and Expectations:The ideal candidate should have strong communication skills, both written and verbal, to interact effectively with colleagues and clients. Basic computer knowledge, including familiarity with MS Office applications, is necessary for tasks like data entry and document management. The ability to stay organized and multitask in a busy environment is essential. A positive attitude and willingness to learn will contribute to success in this role. Ideal candidates should be punctual, dependable, and ready to contribute to a friendly office atmosphere.

We are looking for a detail-oriented Back Office Assistant to support our daily operations in Ahmedabad. This is an excellent opportunity for recent graduates keen to start their career in an office environment.Key Responsibilities:1. Data Entry: Accurately input and maintain data records in various systems. Attention to detail is important to ensure all information is up-to-date.2. Administrative Support: Assist with routine office tasks. This may include answering phones, managing correspondence, and filing documents to keep the office organized.3. Report Generation: Help create simple reports based on collected data. This will assist other team members in decision-making processes and support daily operations.4. Inventory Management: Keep track of office supplies and assist with ordering when necessary. Ensuring that the office is equipped with essential materials is crucial.5. Coordination of Meetings: Schedule and organize meetings. You will communicate with team members to ensure everyone is informed about meeting times and locations.Required Skills and Expectations:Candidates should be recent graduates, preferably female, and possess strong organizational skills. Good communication abilities, both written and verbal, are essential, as you will interact with various teams. A basic understanding of office software, such as MS Office, is expected. We value a proactive attitude and the ability to work both independently and as part of a team. Being reliable and punctual is also very important in this role.

We are looking for a motivated and skilled Field Sales Executive to join our team in Ahmedabad. The ideal candidate should have 1 to 5 years of experience in sales and be able to excel in a fast-paced environment.Key Responsibilities:- Identify New Customers: Actively seek out new sales opportunities by contacting potential customers through various methods to expand the customer base.- Build Customer Relationships: Establish and maintain strong relationships with clients to ensure repeat business and customer loyalty.- Conduct Sales Presentations: Present products and services to potential customers in a clear and persuasive manner to encourage sales.- Achieve Sales Targets: Work towards meeting and exceeding monthly sales targets while maintaining high standards of service.- Report Sales Activities: Keep detailed records of sales activities and provide regular updates to management on progress and challenges faced.- Market Research: Gather and analyze information on market trends and competitor activities to identify sales opportunities.Required Skills and Expectations:Candidates should have a background in sales and be comfortable with face-to-face interactions. Strong communication skills are essential, as is the ability to negotiate effectively. A proactive attitude and the capability to work independently will help in achieving targets. Candidates must be comfortable working in a structured office environment and should be motivated by achieving results. A minimum educational qualification of a 10th pass is required, along with a willingness to learn and grow in the sales field. Male candidates are preferred for this role.

As a Front Desk Receptionist, you will be the first point of contact for visitors and clients. Your role is essential to creating a welcoming atmosphere and providing excellent service. Key Responsibilities:- Greeting Visitors: Welcome guests with a friendly smile and provide assistance upon their arrival. Make them feel comfortable and valued.- Answering Calls: Manage phone calls by responding to inquiries and directing them to the appropriate department or personnel. Ensure clear and professional communication.- Managing Appointments: Schedule and confirm appointments for staff, maintaining an organized calendar to ensure smooth operations throughout the day.- Handling Mail and Deliveries: Receive, sort, and distribute incoming mail and packages, ensuring timely delivery to the intended recipients.- Maintaining Front Desk Area: Keep the reception area tidy and presentable at all times, creating a positive impression for visitors.- Data Entry: Enter and update visitor information in the system when necessary, ensuring accuracy and confidentiality.Required Skills and Expectations:You should possess excellent communication and interpersonal skills to interact effectively with diverse individuals. A friendly demeanor is important. Proficiency in basic computer applications is essential for managing appointments and data entry. You should be organized, attention to detail, and capable of multitasking in a busy environment. A positive attitude and willingness to help others are crucial for success in this role. Prior experience may be beneficial but is not required, making this position suitable for recent graduates as well.

Heres a clear JD for a Showroom Sales Executive:Job Title: Showroom Sales ExecutiveKey Responsibilities:* Greet and assist walk-in customers professionally.* Understand customer requirements and recommend suitable products/equipment.* Explain product features, benefits, pricing, and usage.* Demonstrate products whenever required.* Handle customer queries, objections, and negotiations.* Follow up with interested customers and convert leads into sales.* Achieve assigned monthly sales targets.* Coordinate with inventory, billing, and dispatch teams for smooth order processing.* Maintain proper product display and showroom presentation.* Keep updated knowledge of products, prices, offers, and stock availability.* Maintain customer records and follow-up details.* Support enquiries received through WhatsApp, calls, and social media.Required Skills:* Good communication and customer-handling skills.* Strong convincing and negotiation ability.* Basic computer and WhatsApp knowledge.* Positive attitude and sales-oriented approach.* Ability to understand customer needs and recommend the right product.Preferred Experience:1-3 years of experience in showroom, retail, equipment, machinery, or B2B sales preferred.

We are seeking a dedicated and motivated Customer Care Executive to join our team. This full-time position is ideal for freshers who have completed their 12th grade and are looking to start their career in customer service from the comfort of their homes in Ahmedabad.Key Responsibilities:1. Respond to Customer Inquiries: Handle customer questions and concerns via phone, email, or chat, ensuring each interaction is friendly and helpful.2. Provide Product Information: Offer clear and accurate details about products and services to customers, helping them make informed decisions.3. Resolve Issues: Address and troubleshoot customer complaints effectively, working to find satisfactory resolutions and ensure customer satisfaction.4. Maintain Records: Keep detailed notes of customer interactions and issues in the company database to help track inquiries and improve service quality.5. Collaborate with Teams: Work closely with other departments, such as sales and technical support, to ensure customer needs are met and provide feedback for continuous improvement.Required Skills and Expectations:The ideal candidate should possess excellent communication skills, enabling them to interact with customers confidently. A strong problem-solving mindset is essential, as candidates will face varied inquiries regularly. Basic computer skills are necessary to manage customer records and communicate effectively. Moreover, candidates should demonstrate patience and empathy while helping customers resolve their concerns, showcasing a commitment to providing exceptional service.

We are seeking an organized and proactive Floor Manager to oversee daily operations in our workplace located in Navrangpura, Ahmedabad. The ideal candidate will have 1 to 3 years of experience and a graduate degree. Key Responsibilities:- Supervise Staff: Manage and train the team to ensure high performance and exceptional service. Address any issues that arise and provide guidance when needed to cultivate a positive working environment.- Monitor Operations: Oversee day-to-day activities on the floor, ensuring that all processes are running smoothly and meet company standards. Identify areas for improvement and implement necessary changes.- Ensure Customer Satisfaction: Interact with customers to understand their needs and resolve any complaints. Ensure that all staff members are providing excellent service to enhance the customer experience.- Maintain Inventory: Keep track of supplies and place orders as needed. Work closely with suppliers to manage inventory levels and ensure that the workplace is adequately stocked.- Report and Analyze: Prepare regular reports on operational efficiency and staff performance. Analyze data to make informed decisions that drive success and improve workflows.Required Skills and Expectations: Candidates should be strong communicators, with excellent interpersonal skills to engage effectively with both staff and customers. Organizational and problem-solving abilities are essential to manage multiple tasks efficiently. A strong attention to detail and the ability to work under pressure are also necessary for this role.

We are looking for a dedicated International Customer Support Executive to join our team in Ahmedabad. This role is ideal for individuals who are passionate about helping customers and possess strong communication skills. The ideal candidate will handle customer queries while ensuring high standards of service.You will be responsible for:1. Customer Interaction: Engage with international customers through phone, email, and chat to understand and resolve their issues efficiently.2. Problem-Solving: Analyze customer concerns and provide suitable solutions quickly, ensuring complete customer satisfaction.3. Documentation: Maintain accurate records of customer interactions, feedback, and resolutions in the company system.4. Collaboration: Work closely with various teams to escalate issues and share customer insights, enhancing the overall service experience.5. Feedback Implementation: Collect and analyze customer feedback to suggest improvements for products or services.To be successful in this role, you should possess excellent verbal and written communication skills in English. A good understanding of customer service principles is essential. Being a quick learner and having the ability to adapt in a fast-paced environment are critical qualities for this position. Individuals with prior experience in customer support are preferred, but freshers with enthusiasm and a willingness to learn are encouraged to apply. A minimum education of 12th grade is required for this full-time position.

As a Field Sales Executive in Ahmedabad, you will play a crucial role in driving sales and building strong relationships with clients. You will be responsible for actively promoting our products and services to potential customers. Key Responsibilities:- Meet Clients: You will visit clients in person to present our offerings, understand their needs, and establish rapport.- Conduct Sales Presentations: Prepare and deliver presentations to showcase the benefits of our products, ensuring customers are well-informed.- Generate Leads: Identify potential customers and convert leads into sales by following up with prospects and nurturing relationships.- Oversee Sales Processes: Manage the entire sales process, from lead generation to closing deals, ensuring a smooth and efficient experience for the clients.- Maintain Records: Keep accurate records of customer interactions, sales activities, and progress in a reporting system for management.Required Skills and Expectations:- Experience: A minimum of 2 years in sales, preferably in a field-based role, is essential.- Communication Skills: Strong verbal communication skills are required to effectively engage with clients and communicate our value proposition.- Self-Motivated: The ability to work independently and take initiative in reaching sales targets.- Problem-Solving Ability: Capable of addressing client concerns and providing solutions to foster positive business relationships.- Basic Computer Knowledge: Familiarity with standard software applications for reporting and maintaining customer databases is expected. This role requires an enthusiastic, goal-oriented individual ready to contribute to our sales team's success in a full-time office environment.

As a Field Sales Executive, you will be responsible for driving sales and building relationships with customers in your assigned area. You will work closely with the sales team to achieve targets and promote the company's products.Key Responsibilities:- Identify and Reach Out to Prospects: You will locate potential customers through various methods, such as referrals and networking, to expand the customer base.- Conduct Sales Presentations: You will present products to prospects, explaining their features and benefits to encourage purchases.- Maintain Customer Relationships: Building and nurturing relationships with existing customers will help ensure repeat business and customer satisfaction.- Achieve Sales Targets: You will work towards meeting daily, weekly, and monthly sales goals set by the company to drive overall sales performance.- Gather Market Insights: Collect information on competitor activities and customer preferences to inform product development and business strategy.- Document Sales Activities: Keep accurate records of customer interactions and sales outcomes to help track progress and improve future sales efforts.Required Skills and Expectations:Candidates should be self-motivated and possess strong interpersonal skills to engage with clients effectively. Good communication and presentation skills are essential for articulating product benefits clearly. Familiarity with basic sales principles and techniques will be an advantage. A willingness to learn and adapt to new situations is crucial, as well as the ability to work independently and as part of a team. Prior experience is not necessary, making this an excellent opportunity for recent graduates or individuals looking to start a career in sales.

* Enter and maintain data in Excel or ERP software.* Prepare invoices, quotations, delivery challans, and purchase orders.* Maintain sales, purchase, and stock records.* Coordinate with sales, warehouse, and accounts teams.* Process and track customer orders.* Maintain files and business documents.* Prepare daily, weekly, and monthly reports.* Handle official emails and vendor communication.* Assist with inventory and stock reconciliation.* Perform other administrative tasks assigned by management.

*work Profile:-* Online Reservations (air / Rail / Bus Ticket) , Hotel Reservations / Tour Packages / Email Draft / Manage Tour Itinerary & Make Tour Plan as per Customer Requirement / Deal & Barganing with Hoteliers & Travel Suppliers / Explain Our Deal & Packages to Customers

Guest Service ExecutiveJob ProfileKey Responsibilities:Cash Counter Handling: Manage cash transactions accurately, maintain cash balance, and ensure proper billing procedures.POS Operations: Operate POS systems efficiently for billing, ticketing, and food sales.Guest Handling: Provide courteous and prompt assistance, address guest queries, and ensure a pleasant service experience.Ticket Sales: Sell tickets at the counter, issue receipts, and guide guests about available services.Food Counter Sales: Handle food orders at the counter, upsell items, and ensure accurate and timely service.Food Service: Serve food to guests at their seats while maintaining hygiene and service quality standards.Skills & Competencies:Strong communication and customer-service skillsBasic cash and POS handling knowledgeAbility to multitask in a fast-paced environment Positive attitude and team-oriented, Attention to detail and problem-solving abilities.Job Types: Full-time, Permanent, FresherWork Location: GOTA