Support Coordinator Job Vacancies in Delhi

We are looking for a Customer Support Executive to handle customer queries, resolve issues, and provide excellent service through calls, emails, or chat. The candidate should have good communication skills and a customer-first approach.

We are looking for a dedicated and organized Sales Coordinator to support our sales team in Delhi, India. The ideal candidate will have 3 to 5 years of experience in a similar role and will play a vital part in ensuring smooth sales operations.Key Responsibilities:- **Order Processing:** Manage and process sales orders accurately and efficiently, ensuring that all customer requests are fulfilled in a timely manner.- **Customer Communication:** Act as the main point of contact for clients, addressing their inquiries, providing product information, and resolving any issues that may arise.- **Sales Support:** Assist the sales team by preparing sales reports, tracking performance metrics, and maintaining up-to-date customer records.- **Scheduling Meetings:** Organize and schedule meetings between sales representatives and clients, ensuring all parties are informed and prepared.- **Collaboration:** Work closely with other departments, such as marketing and logistics, to ensure a seamless sales process and deliver the best service to clients.

Contact / Apply: +91 98705 84154Location: Netaji Subhash Place, DelhiSalary: 10,000 15,000 per monthExperience: 06 Months Candidates must have their own laptop and two-wheeler (bike)Joining: ImmediateWe Are Looking for a Capable & Responsible Candidate Who Can:Take ownership of workJob Responsibilities:Visit clients as and when requiredCoordinate with clients and build relationshipsHandle customer queries and update seniors/teamAssist in lead follow-ups and sales activitiesMaintain basic records and reportsRequirements:Must have own two-wheeler (bike)Must have own laptopBasic computer knowledge (MS Office, Email, Internet)Willingness to travel locallyReady to learn and growInterested candidates can call or WhatsApp on +91 98705 84154

Responsibilities of Sales coordinator:The sales coordinator job role requires him/ her to contact customers to schedule appointments and make sure Sales Representatives have the best, most updated support materials, I help the sales department improve their productivity.While sales representatives are unavailable, handle urgent calls, emails, and messages, inform customers of delays, arrange delivery dates, and schedule marketing events.Provide data and reports to help the sales teamRespond to complaints from customers and give after-sales support when requestedInform clients of unforeseen delays or problemsMaintain and update sales and customer recordsCommunicate important feedback from customers internallyEnsure sales team have the necessary resources to perform properlyProcess orders accurately, deliver orders on time, and ensure those customer requirements are met.Ensure efficient handling of sales, marketing, queries, and deliveries by working with other departments.Recommending appropriate sales strategy for the organizations productsQualifications:Proven experience as a sales coordinator or in other administrative rolesStrong communication skills with a problem-solving attitudeWell-organized and responsible with an aptitude in problem-solvingProficiency in English and in MS OfficeExcellent verbal and written communication skillsSalary: 12,000 - 20,000Shift: Day shift only

- Coordinating sales activities: The sales coordinator will be responsible for organizing and coordinating sales activities within the company to ensure smooth operations and efficient workflow.- Supporting the sales team: The sales coordinator will provide support to the sales team by assisting with customer inquiries, preparing sales materials, and helping to close deals.- Managing customer relationships: The sales coordinator will be in charge of managing customer relationships, addressing any concerns or issues, and ensuring customer satisfaction.- Maintaining sales records: The sales coordinator will be responsible for maintaining accurate and up-to-date sales records, including customer information, sales data, and inventory levels.Skills and Expectations:- Strong communication skills: The sales coordinator should have excellent verbal and written communication skills to effectively interact with customers and the sales team.- Attention to detail: The sales coordinator should have strong attention to detail to ensure accuracy in maintaining sales records and handling customer inquiries.- Basic computer skills: The sales coordinator should have basic computer skills to work with sales software, email, and other sales-related tools.- Customer service skills: The sales coordinator should have strong customer service skills to provide support to customers and ensure a positive experience.- Ability to multitask: The sales coordinator should be able to multitask and prioritize tasks effectively in a fast-paced sales environment.

Plan and execute preventive and breakdown maintenance of plant machinery, utilities, and equipment.Maintain records of maintenance schedules, spare parts, and service reports.Coordinate with vendors for repair, calibration, and servicing work.Ensure uninterrupted operation of electrical systems, compressors, DG sets, HVAC, water systems, etc.Monitor energy consumption and suggest cost-saving improvements. Prepare maintenance budget and ensure timely procurement of maintenance materials.

Real Estate Calling Person responsible for posting property ads, handling inbound and outbound calls, and responding to client queries based on their needs. They generate and qualify leads, provide detailed property information, schedule site visits, and coordinate with sales teams to convert prospects. The role requires maintaining accurate client records, following up on inquiries, and adapting communication to client requirements for effective engagement. Strong communication, organizational skills, and knowledge of real estate market trends are essential to succeed. This position supports sales efforts and client relationship management in residential and commercial real estate sectors.

Job Openings for 1 Project Coordinator Job with minimum 1 Year Experience in Delhi, having Educational qualification of : B.A, B.C.A, B.B.A, B.Com, B.Tech with Good knowledge in coordination, documentation, backend support, Project Coordinator etc.

making a new client related to marketing for company with good communication skill and fluent in English

We are currently seeking motivated individuals to join our dynamic team as Service Coordinators. This role offers an exciting opportunity to contribute to the growth and success of our sales efforts in the field of smart solutions. The Service Coordinator will play a crucial role in supporting our sales team by providing essential administrative and operational assistance.Role and Responsibilities:Co-ordinating for post service activities like delivery confirmation, engineer planning, installation scheduling, Complaint calls, Replacements or any other service call.Day to day reporting to service head for all cases.Liasoning between other departments and the client to provide the service most suitable to the clients needs, cost and time restraints.Over the phone, handle the installation procedure and any complaints.Create a stock report and make the necessary updates.Stay up-to-date on product knowledge and technical solutions to provide informed supportManage and prioritize workflows to ensure timely resolution of service requests.Coordinate service requests from customers, including scheduling, dispatching, and follow-up.Identify and pursue lead generation opportunities to drive new business growth.Requirements:Bachelor's degree in Electronics or Electrical Engineering, Business Administration, Marketing or a related field.1-2 years of experience in a customer-facing role, service coordination or customer support role in IFPDs, UPS, Solar industry prefer female candidates.Excellent communication, interpersonal, and problem-solving skills.Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.Strong knowledge of electronic products and Smart Education technology Solutions (desirable).Strong attention to detail and accuracy.Strong customer service skills, with the ability to empathize with customers and resolve issues effectively.Join ONFINITY TECHNOLOGIES and be part of a forward-thinking team dedicated to delivering innovative smart solutions to educational institutions. Apply now and embark on an exciting career journey with us!

Dear Folks,We are looking Sales coordinator for our company and job location will be Nangloi Key Responsibilities:Prepare and share quotations as per client requirements.Handle inbound and outbound client communication via phone, email, and meetings.Manage client relationships with confidence, clarity, and professionalism.Coordinate with internal teams and ensure timely follow-ups.Maintain accurate records of sales activities, inquiries, and communication.Respond to emails and resolve client queries efficiently.Assist in team coordination and internal communication.Generate and submit daily/weekly/monthly sales reports to management.Maintain a professional appearance and communication style while representing the company. Key Skills Required:Strong verbal and written communication skillsConfident and client-focused approachBasic proficiency in computer tools (MS Word, Excel, Email.Team coordination and time management.Problem-solving and resolution capabilitiesAbility to multitask and work under minimal supervisionPresentable and professional demeanor Qualifications:Graduate in any discipline (Commerce/Business preferred)Additional certification in sales/CRM tools is a plus

Should have experience in order processing, inventory, logistics, and coordination with all departments...

Updation of Sales records of Group of Companies productsTo prepare invoice in Busy ERP Software, E-Way Bill and other dispatch documentsFollow up for payments with customersInternet surfing for new business development and customer data base preparation.Preparation of Sales Presentation and submission to the ManagementIndependent letter drafting and replying to customers on emailVisiting customers as and when need arises.Coordination with factory people for day to day dispatches and other work.Maintenance of stock in Busy ERPTo attend meetings on Virtual and preparation of Minutes of MeetingTo keep track of samples dispatch and trial results at customer end.Other miscellaneous work

1 Customer Interaction & Issue ResolutionRespond promptly to customer inquiries via phone, email, chat, or social media.Listen actively to customer concerns and provide accurate, efficient, and courteous solutions.Handle product/service complaints and resolve issues within set service levels.2 Product & Service KnowledgeMaintain an in-depth understanding of the companys products, services, and policies.Provide customers with clear, correct information and guidance.3 Documentation & ReportingRecord customer interactions, transactions, comments, and complaints accurately in the system.Escalate unresolved issues to appropriate internal teams or higher management.Prepare regular reports on common customer issues, feedback trends, and resolution times.4 Customer Relationship ManagementBuild positive relationships with customers by providing outstanding service.Follow up with customers to ensure their issues have been resolved to their satisfaction.Identify opportunities to upsell or cross-sell services when appropriate.5 Team Collaboration & Feedback SharingWork closely with other departments (sales, technical, billing, logistics) to address customer concerns.Share customer feedback and insights with the product, marketing, or operations teams for service improvement.6 Quality Assurance & Process ImprovementAdhere to company protocols and quality standards.Participate in training and workshops to continuously improve customer service skills.Suggest improvements to customer support procedures and service delivery processes.7 Crisis & Complaint ManagementManage difficult or escalated situations with professionalism and empathy.Provide service recovery solutions to maintain customer trust and loyalty.

Location: Netaji Subhash Place, DelhiSalary: 10,000 15,000 per monthExperience: 06 Months Candidates must have their own laptop and two-wheeler (bike)Joining: ImmediateWe Are Looking for a Capable & Responsible Candidate Who Can:Take ownership of workJob Responsibilities:Visit clients as and when requiredCoordinate with clients and build relationshipsHandle customer queries and update seniors/teamAssist in lead follow-ups and sales activitiesMaintain basic records and reportsRequirements:Must have own two-wheeler (bike)Must have own laptopBasic computer knowledge (MS Office, Email, Internet)Willingness to travel locally

Location: Netaji Subhash Place, DelhiSalary: 10,000 15,000 per monthExperience: 06 Months Candidates must have their own laptop and two-wheeler (bike)Joining: ImmediateWe Are Looking for a Capable & Responsible Candidate Who Can:Take ownership of workJob Responsibilities:Visit clients as and when requiredCoordinate with clients and build relationshipsHandle customer queries and update seniors/teamAssist in lead follow-ups and sales activitiesMaintain basic records and reportsRequirements:Must have own two-wheeler (bike)Must have own laptopBasic computer knowledge (MS Office, Email, Internet)Willingness to travel locally

Sales Coordinators- Female candidatesWe are currently seeking motivated individuals to join our dynamic team as Sales Coordinators. This role offers an exciting opportunity to contribute to the growth and success of our sales efforts in the field of smart solutions. The Sales Coordinator will play a crucial role in supporting our sales team by providing essential administrative and operational assistance.Role and Responsibilities: Identifying and prospecting potential clients in the educational sector, particularly schools, colleges, and educational institutions. Creating persuasive proposals, quotes, and presentations tailored to the needs of educational clients. Maintain accurate records of customer interactions, sales leads, and conversions using our CRM system. Handle customer inquiries, provide product information, and resolve issues in a professional and courteous manner. Collaborating on marketing initiatives aimed at promoting our smart solutions to educational institutions. This may include event coordination and executing targeted marketing campaigns. Working closely with various departments such as marketing, product development, and customer service to align sales strategies with overall company objectives. Managing the schedules and appointments of the sales team, coordinating travel arrangements, and organizing sales meetings and events. Receive and respond to sales leads via phone, email, or chat, and coordinate with the sales team to ensure timely follow-up. Address and resolve customer complaints in a timely and satisfactory manner, ensuring customer satisfaction and loyalty.Requirements:- Bachelor's degree in Electronics or Electrical Engineering, Business Administration, Marketing or a related field.- 1-2 years of experience in a customer-facing role, preferably in sales, customer service, or marketing prefer female candidates.- Excellent communication, interpersonal, and problem-solving skills.- Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.- Strong knowledge of electronic products and Smart Education technology Solutions (desirable).- Proficient in CRM software and Microsoft Office applications.Skills & Competencies:- Excellent communication and interpersonal skills.- Strong problem-solving and analytical skills.- Ability to work under pressure and meet sales targets.- Strong customer focus and service-oriented mindset.- Ability to learn quickly and adapt to new products and technologies.Join ONFINITY TECHNOLOGIES and be part of a forward-thinking team dedicated to delivering innovative smart solutions to educational institutions. Apply now and embark on an exciting career journey with us!Job Type: Full-time