Customer Relationship Job Vacancies in Lucknow

We are seeking a motivated and skilled Relationship Manager to join our team in Lucknow. In this role, you will be responsible for building and maintaining strong relationships with clients to foster loyalty and ensure customer satisfaction.**Key Responsibilities:**- **Client Engagement:** Regularly interact with clients to understand their needs, address concerns, and provide support. Building rapport will help establish trust and encourage open communication.- **Portfolio Management:** Manage a portfolio of clients by tracking their accounts and keeping up-to-date records. This ensures that all client information is accurate and accessible for effective service delivery.- **Sales and Upselling:** Identify upselling opportunities within the existing client base. This involves understanding additional products that could benefit clients and promoting these offerings.- **Problem Resolution:** Handle any issues or complaints swiftly and effectively. This requires strong problem-solving skills to find satisfactory solutions while maintaining a positive client experience.- **Reporting and Analysis:** Prepare regular reports on client interactions, feedback, and sales performance. Analyzing this data helps in understanding client trends and improving service strategies.To succeed as a Relationship Manager, you should have strong interpersonal and communication skills, with the ability to listen and empathize with clients. Experience in customer service or sales is preferred, along with a proactive mindset. Being organized and detail-oriented will aid in managing multiple clients effectively. A minimum of 1 year of experience in a similar role is required.

We are looking for a dedicated and organized Personal Assistant in Lucknow. The ideal candidate should be a female with a minimum of 2 years of experience and must have completed at least the 12th grade. This is a full-time position that requires working in the office.**Key Responsibilities:**- Manage schedules: You will coordinate and maintain the daily schedules of your supervisor, ensuring all appointments and meetings are organized efficiently.- Handle communications: Responsible for managing emails and phone calls, you will filter important messages and respond when necessary, acting as the first point of contact.- Organize meetings: You will arrange meetings and ensure all required materials are prepared in advance, helping the supervisor stay on top of their commitments.- Maintain records: Keeping accurate records and files is essential. You will manage documents and ensure everything is up-to-date and easily accessible.- Assist with tasks: You will provide general support for various tasks as needed, helping the team be more productive and efficient.**Required Skills:**The ideal candidate should have excellent communication and interpersonal skills, allowing her to interact effectively with internal and external stakeholders. Strong organizational skills are necessary to manage tasks and prioritize work efficiently. Proficiency in basic computer applications, particularly MS Office, is important for documentation and communication. A positive attitude and the ability to work independently are essential in this role.

We are looking for a dedicated and professional Office Receptionist to join our team in Hazratganj, Lucknow. The ideal candidate will welcome visitors, handle phone calls, and maintain a positive office atmosphere.Key Responsibilities include:- **Greeting Visitors:** You will be the first point of contact for guests, helping them feel welcomed and directing them to the appropriate staff or department.- **Managing Calls:** You will handle incoming phone calls, taking messages when necessary and ensuring callers are connected with the right person.- **Organizing Office Tasks:** You will assist in managing appointments and schedules, ensuring smooth day-to-day operations within the office.- **Maintaining Records:** You will keep files and records organized, tracking documents and ensuring necessary paperwork is up to date.- **Supporting Staff:** You will help team members with administrative tasks to keep the office running efficiently.Required skills and expectations:The candidate should have a minimum of 2-3 years of experience in a similar role, demonstrating strong communication and interpersonal skills. Proficiency in basic computer applications and office management systems is essential. A friendly and approachable attitude is important, alongside the ability to multitask and work effectively in a fast-paced environment. Reliability and professionalism are key attributes for this position. As this role is full-time and requires working from the office, the candidate must be available during business hours.

We are looking for a dedicated Customer Care Associate to provide excellent service to our customers. This role is suitable for individuals with no prior experience up to four years of experience in customer service.**Key Responsibilities:**- **Handle Customer Inquiries:** Respond to customer questions and concerns via phone, email, or chat, ensuring timely and accurate information is provided.- **Resolve Issues:** Work on resolving customer complaints or issues by investigating problems and offering suitable solutions, fostering a positive customer experience.- **Process Orders:** Assist customers with placing orders, processing transactions, and tracking shipments, maintaining efficiency in order management.- **Maintain Customer Records:** Update and manage customer accounts in the database, ensuring all information is current and accurate for future interactions.- **Provide Product Information:** Educate customers about products and services, helping them make informed decisions based on their needs.**Required Skills and Expectations:**- A minimum educational requirement of a 12th-grade pass is needed to ensure basic communication skills.- Strong verbal and written communication skills are essential for interacting with customers clearly and professionally.- Candidates should have good problem-solving skills, allowing them to effectively find solutions to customer issues.- A friendly and approachable demeanor is important, as building rapport with customers enhances their experience.- Comfort using technology, including computers, email, and chat systems, is necessary for a successful remote work environment. This role offers an opportunity for growth and the chance to connect with customers from the comfort of your home.

As a Relationship Manager based in Lucknow, you will play a crucial role in managing and nurturing client relationships. Your primary goal will be to ensure client satisfaction and loyalty while supporting the growth of our organization. **Key Responsibilities:**- **Client Engagement:** Interact with clients regularly to understand their needs, provide support, and gather feedback to strengthen relationships.- **Account Management:** Oversee a portfolio of clients, ensuring their goals are met through effective communication and service delivery.- **Problem Resolution:** Address and resolve any issues or concerns raised by clients promptly to maintain trust and satisfaction.- **Sales Support:** Assist in identifying potential opportunities for upselling or cross-selling products/services to enhance client value.- **Market Research:** Stay informed about market trends and competitor offerings to provide clients with relevant insights and recommendations.- **Reporting:** Prepare and present regular reports on client engagement and account performance to stakeholders, ensuring transparency.**Required Skills and Expectations:**- Strong communication skills, both verbal and written, are essential for effective client interactions.- Ability to build and maintain professional relationships with clients, demonstrating empathy and responsiveness to their needs.- A proactive approach to problem-solving, with the capability to address client concerns efficiently.- Basic understanding of sales principles will be helpful in identifying upsell opportunities.- Willingness to learn and adapt, with a positive attitude towards challenges and team collaboration.- Candidates with 0 - 2 years of experience are encouraged to apply, as we value enthusiasm and a desire to grow more than extensive experience.

As an Airport Ticketing Staff member in Lucknow, you will play a crucial role in ensuring travelers have a smooth experience as they embark on their journeys. This position is perfect for individuals looking to start or grow their career in the aviation industry.Key Responsibilities:- **Ticket Booking:** Assist passengers in purchasing tickets, whether online or in-person, ensuring accurate information about flights and fares.- **Customer Service:** Provide exceptional support to travelers by addressing inquiries, resolving issues, and guiding them through the ticketing process while maintaining a friendly demeanor.- **Check-In Assistance:** Help passengers during the check-in process by ensuring they have the necessary documents and guiding them to the appropriate counters.- **Payment Processing:** Handle various payment methods securely and efficiently, ensuring that transactions are recorded accurately.- **Flight Information Updates:** Keep passengers informed about flight schedules, delays, and cancellations, ensuring they are aware of changes that may affect their travel plans.Required Skills and Expectations:Candidates should have at least completed their 10th grade and be willing to learn and adapt in a fast-paced environment. Attention to detail and strong communication skills are essential, as you will interact with diverse passengers. A positive attitude, patience, and the ability to work effectively in a team are also important qualities for this role. Previous experience is not required, making it an ideal position for freshers or those with up to six years of experience.

As a Health Insurance Counselor, you will play a vital role in helping clients navigate their health insurance options. Your primary responsibility will be to provide clear and accurate information to assist clients in selecting the right health insurance plan. This position requires excellent communication skills and a strong commitment to customer service.**Key Responsibilities:**- **Client Consultation**: Engage with clients to understand their health insurance needs and provide tailored advice based on their requirements.- **Plan Explanation**: Clearly explain different health insurance plans, including coverage options, premiums, copays, and any exclusions to ensure clients make informed decisions.- **Application Assistance**: Guide clients through the application process, helping them complete forms accurately and submit required documentation.- **Problem Resolution**: Address client concerns and questions promptly, providing solutions and ensuring a positive experience throughout their insurance journey.- **Continuous Learning**: Stay updated on health insurance regulations and new products to provide the most accurate and effective advice.**Required Skills and Expectations:**- Strong communication skills, both verbal and written, are essential for effectively communicating complex information to clients.- Customer service orientation, with a focus on helping clients feel comfortable and informed.- Basic understanding of health insurance concepts, with a willingness to learn more about policies and regulations.- Ability to work independently in a remote setting, showing self-motivation and discipline.- Freshers are encouraged to apply, showing an eagerness to learn and grow in the health insurance field.

As a Relationship Manager, you will be responsible for building and maintaining strong customer relationships. Your role will involve understanding client needs and providing appropriate solutions to enhance their experience. **Key Responsibilities:**- **Customer Interaction:** Engage with clients to understand their requirements and address any queries. This helps in building trust and rapport.- **Problem Solving:** Work closely with clients to resolve any issues they may face, ensuring their concerns are addressed promptly and effectively.- **Client Follow-Up:** Regularly check in with clients to ensure satisfaction with services and identify opportunities for additional support, fostering loyalty and long-term relationships.- **Sales Support:** Assist in promoting products and services that meet client needs, contributing to overall sales growth and customer satisfaction.- **Database Management:** Maintain accurate records of client interactions and feedback to help in improving services and meeting client expectations.**Required Skills and Expectations:**- **Excellent Communication:** Strong verbal and written communication skills are essential to effectively engage with clients and address their needs.- **Customer Focused:** A genuine interest in helping customers and providing them with the best solutions is crucial for success in this role.- **Team Player:** Collaborating with team members to achieve common goals while being able to work independently when required.- **Organizational Skills:** Ability to manage multiple clients and tasks efficiently, ensuring timely follow-ups and responses.- **Basic Computer Skills:** Familiarity with computers for managing client information and communicating effectively is important for daily operations.

We are looking for a motivated Field Sales Executive to join our team in Lucknow. This part-time role involves engaging with customers directly and driving sales through effective communication and relationship building.**Key Responsibilities:**- **Customer Engagement:** Actively reach out to potential customers to promote our products and services. Build rapport and establish trust to encourage sales.- **Sales Presentations:** Conduct presentations and demonstrations of our offerings. Clearly explain the features and benefits to help customers make informed decisions.- **Lead Generation:** Identify and pursue new sales opportunities. Utilize various channels such as social media, referrals, and networking to find potential clients.- **Market Research:** Stay updated on market trends and competitors. Gather feedback from customers to improve our sales strategy and product offerings.- **Sales Reporting:** Maintain records of interactions with customers and track sales performance. Report your activities and progress to the management regularly.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication skills are essential. You should be able to convey information clearly and persuasively.- **Customer-Focused Attitude:** A positive, customer-oriented mindset is crucial. You should be eager to solve customers needs and provide excellent service.- **Self-Motivated:** The ability to work independently and manage your time effectively is important, as this is a part-time position with flexible hours.- **Sales Experience:** While a minimum of 1 year of experience in sales is preferred, a strong willingness to learn and grow in the role is equally valued.- **Problem-Solving Skills:** You should be able to overcome objections and find solutions that meet customer needs. If you are driven, enjoy interacting with people, and want to contribute to our sales team, we encourage you to apply.

We are looking for a motivated and results-driven Field Sales Executive to join our team in Lucknow. This role involves direct interaction with clients, requiring excellent communication and interpersonal skills. **Key Responsibilities:**- **Client Acquisition:** Identify and approach potential customers to sell our products and services. This involves researching and understanding the target market to generate leads effectively.- **Sales Presentations:** Conduct engaging presentations to showcase our offerings. You will explain product features and benefits clearly to persuade prospects to make a purchase.- **Relationship Management:** Build and maintain strong relationships with existing clients. Regular follow-ups and check-ins help ensure customer satisfaction and repeat business.- **Market Analysis:** Monitor competitor activities and market trends. This will help you adapt your sales strategies to stay competitive and relevant.- **Sales Reporting:** Maintain accurate records of sales activities and client interactions. You will report these findings to management to help refine our sales strategies.- **Collaboration:** Work closely with the marketing and support teams to align sales goals with overall business objectives, ensuring a cohesive approach to meeting client needs.**Required Skills and Expectations:**The ideal candidate should have a Bachelor's degree in B.A, B.C.A, B.Com, B.Sc, or B.E. You need 1 to 2 years of experience in field sales, showcasing a proven track record in meeting sales targets. Strong verbal communication skills, a persuasive demeanor, and the ability to handle objections are essential. Being proactive, organized, and capable of working independently is crucial for success in this role. Additionally, a valid driver's license is necessary for travel within the assigned territory.

Assisting customers with product information and queriesClosing sales and coordinating with customersBasic technical understanding of RO machines (training will be provided)Ability to assist with installation and product demonstrationAdditional information: No fixed sales targets or lead requirements A 7-day training period will be provided to help you understand the work and evaluate role compatibility.

Hiring: Relationship Officer MSME / LAP / Housing LoanDepartmentSales AssetsDesignationExecutive / Senior Executive / Assistant Manager IReporting ToSales ManagerRole OverviewThe Relationship Officer will be responsible for sourcing quality customers as per business targets while strictly following bank processes and policies. The role requires strong coordination with internal teams and maintaining long-term customer relationships.Product CategoriesRO MSME / LAPMinimum 1 year experience in MSME Loan / Loan Against Property (secured business loans).Must be handling Direct Market Sourcing (DST model).Strong understanding of MSME / LAP products, documentation, and sourcing mechanism.Exposure to Affordable MSME / Affordable LAP is mandatory.RO Housing LoanMinimum 1 year experience in Housing Loan / Mortgage Loan (secured).Must be handling Direct Market Sourcing (DST model).Good understanding of Housing Loan products, documentation, and sourcing process.Exposure to Affordable Housing Loan segment is mandatory.Key ResponsibilitiesSourcing loan customers as per business plan and targets.Maintaining strict credit discipline and ensuring zero default.Monitoring loan portfolio through regular visits and utilization checks.Ensuring compliance with policies and procedures.Handling complete documentation and file processing.Maintaining accurate records and timely reporting.Resolving customer queries and ensuring satisfaction.Completing loan formalities including explanation of terms, signature collection, and documentation.Performing additional tasks assigned by management.Eligibility & CriteriaGraduation in any stream (mandatory).Minimum 1 year relevant experience with proper relieving letter.23 years BFSI experience preferred.Maximum age: 30 years.CIBIL score: 700 or above.Employment gap should not exceed 4 months.Candidates must join at similar CTC.Avoid candidates from Personal Loan, Credit Card, Fresher, or Unsecured Loan background.Salary & BenefitsSalary up to 25,000 per month (depending on experience & last CTC).Fuel AllowanceMediclaimTerm InsuranceDocuments RequiredAadhaar Card & PAN Card (Copy)Last 3 months payslips / Latest increment letterCurrent organization offer letterExperience & Relieving letter of previous organization

As a Field Sales Executive, you will be responsible for promoting and selling products or services directly to customers in the Lucknow area. Your primary goal will be to meet sales targets and build strong customer relationships. You will be required to travel to different locations to meet clients and generate leads.Key responsibilities include:- Conducting market research to identify potential clients and opportunities.- Meeting with customers to understand their needs and preferences.- Presenting product information and pricing to customers in a compelling manner.- Negotiating and closing sales deals to meet revenue targets.- Maintaining accurate records of sales activities and customer interactions.- Providing feedback to the marketing and product development teams.To excel in this role, you should have excellent communication and interpersonal skills. You must also be self-motivated, results-driven, and comfortable working independently. Additionally, a basic understanding of sales techniques and strategies is required. A high school diploma or equivalent education is necessary, and prior sales experience is a plus but not mandatory.

This is sales job in financial feild.1.Acquisition of new client by moving into the market -60%2. Handling of portfolio and create new references from the client -30%3. In house training for operational and technical issues -10%

Position for PS and MS group Sales Manager Key Responsibilities Develop and execute effective sales strategies to achieve company targetsLead, train, and motivate the sales team to improve performanceSet individual and team sales goals and monitor progressAnalyze sales data and market trends to identify opportunitiesBuild and maintain strong relationships with customers and partnersCollaborate with marketing and leadership teams to align strategiesPrepare sales forecasts, budgets, and performance reportsManage the sales pipeline and ensure accurate CRM dataHandle key accounts and assist with complex negotiationsRequirements & QualificationsBachelors degree Proven experience as a Sales Manager or similar leadership roleStrong leadership, communication, and coaching skillsExcellent negotiation and customer relationship skillsAbility to analyze data and make strategic decisionsExperience with CRM software and sales reporting toolsResults-oriented mindset with strong problem-solving skillsWHAT WE OFFER TO SALES MANAGERCompetitive salary plus commission/bonusCareer growth and leadership development opportunitiesSupportive and collaborative work environment

Rudransh Solartech is a fast-growing solar EPC company specializing in residential, commercial, and industrial rooftop solar installations across Uttar Pradesh. We are committed to delivering reliable solar solutions and promoting clean energy for a brighter tomorrow.We are looking for a dynamic and result-oriented TEAM LEADER to lead our solar sales operations, manage field teams, and drive revenue growth across assigned territories.Key ResponsibilitiesLead and manage sales activities for rooftop solar projects (Homes, Commercial & Industrial)Generate and close leads through field sales, channel partners, and referralsBuild and manage a team of sales executivesMeet monthly and quarterly sales targetsConduct site visits, client meetings, and proposal presentationsCoordinate with technical and installation teams for smooth project executionMaintain CRM records, sales reports, and pipeline updatesDevelop relationships with local builders, dealers, and corporate clientsRequirementsProven experience in solar sales / EPC sales / electrical or energy sectorStrong communication and negotiation skillsAbility to manage a team and work independentlyKnowledge of net metering, subsidy process, and rooftop solar systems is a plusWillingness to travel within assigned districtsGraduation preferred (MBA in Sales/Marketing is an advantage)What We OfferAttractive fixed salary + high performance incentivesGrowth opportunities in a rapidly expanding solar companySupportive management and performance-based rewardsOpportunity to work in the renewable energy sector

We are seeking a dynamic and results-driven Field Sales Executive to promote and sell our books and publishing services. The role involves meeting bookstores, distributors, educational institutions, authors, and other potential clients to expand market reach and increase sales. The ideal candidate should be comfortable with extensive fieldwork and travel.* Promote and sell books and publishing services in assigned areas* Visit bookstores, distributors, schools, and institutions* Generate new leads and maintain client relationships* Achieve sales targets and submit sales reports* Willingness to travel extensively, including outstation travel

Full time job with best sales and marketing skills . Financial Marketing knowledge is required.Also good communication skills , banking awareness is required .Candidate should be well aware about fresh sourcing in open market .