Customer Representative Job Vacancies in Mumbai

Customer Support ExecutiveJob Responsibilities:* Handle customer calls, queries, and complaints professionally.* Provide accurate information and resolve customer issues.* Maintain customer records and update CRM/tickets.* Coordinate with internal teams for issue resolution.* Ensure excellent customer satisfaction and service quality.Requirements:* Good communication skills in English/Hindi.* Basic computer and CRM knowledge.* Customer-focused attitude.* Freshers and experienced candidates can apply.Job Type: Full-time

Customer Interaction: Handle inbound/outbound calls, emails, or chat messages from customers in a professional manner.Problem Solving: Listen to customer issues, diagnose problems, and provide accurate, timely solutions.Record Keeping: Update customer interaction details and records accurately in the company database/CRM system.Target Achievement: Meet daily and monthly performance targets, including average handling time and customer satisfaction scores. Adherence: Follow company policies, scripts, and quality guidelines while maintaining data privacy.Requirements & Qualifications Education: High School Diploma / 10+2 / Graduate in any stream.Experience: Freshers are welcome. 0 to 1 year of experience in a BPO or customer service role is a plus.Skills:Good spoken and written communication skills.Active listening and patience when dealing with customers.Basic computer literacy and typing skills.Flexibility: Willingness to work in rotational shifts or specified shift timings.

We are looking for a Customer Service Representative to join our team in Mumbai. This is an entry-level position suitable for recent graduates or individuals with minimal experience. You will play a key role in ensuring our customers receive excellent service while working from the comfort of your home.Key Responsibilities:- Answer Customer Queries: Respond to customer questions via phone, email, or chat in a friendly manner to provide accurate information about products and services.- Resolve Issues: Assist customers in resolving their issues or complaints efficiently, ensuring a positive experience and fostering customer loyalty.- Maintain Records: Keep detailed records of customer interactions and transactions using our database to ensure follow-up and better service in the future.- Provide Feedback: Share insights and feedback from customers with the team to help improve products, services, and customer satisfaction.Required Skills and Expectations:- Strong communication skills are essential to clearly convey information and handle customer inquiries effectively.- A basic understanding of computers and familiarity with email and chat platforms are necessary for daily tasks.- You should be patient and empathetic, as understanding customer needs is crucial to providing excellent support.- Ability to work independently and manage time efficiently, as this role is fully remote.- A positive attitude and willingness to learn are vital in this fast-paced environment.You will play an important role in making our customers feel valued and ensuring their needs are met.

We are looking for a Customer Support Representative to join our team in Mumbai. This role is ideal for those with 0 to 5 years of experience, including fresh graduates who have completed their 12th grade. As a customer support representative, your main focus will be helping customers with their inquiries and ensuring they have a positive experience with our services.Key Responsibilities:- Assist Customers: Respond to customer queries via phone, email, or chat, providing clear and accurate information about products and services.- Problem Solving: Help resolve customer issues by identifying their needs and finding suitable solutions or escalating the matter to the appropriate team.- Maintain Records: Keep track of customer interactions by updating our database, ensuring that all information is accurate and up to date.- Provide Feedback: Share insights and suggestions from customer interactions with the team to help improve services and processes.- Team Collaboration: Work closely with colleagues to share knowledge and support each other in enhancing customer satisfaction.Required skills and expectations include:- Strong communication skills, both verbal and written, to effectively interact with customers.- Good listening skills to understand customer needs and concerns.- Basic computer skills to navigate systems for record-keeping and communication.- A friendly and patient demeanor, as the role involves dealing with customers from diverse backgrounds.- Willingness to learn and adapt in a fast-paced work environment. Being a team player is essential.

We are seeking a Customer Service Associate to join our team in Mumbai. In this role, you will be the first point of contact for our customers, helping them with their inquiries and ensuring a positive experience.Key Responsibilities:- Customer Support: Respond to customer questions via phone, email, or chat, providing timely and accurate information.- Issue Resolution: Handle complaints and issues effectively, working to resolve them to the customers satisfaction while following proper procedures.- Product Knowledge: Maintain a good understanding of our products and services to provide correct information and guidance to customers.- Data Entry: Accurately log customer interactions and feedback in our systems to help improve services and recordkeeping.- Collaboration: Work closely with other teams to address complex customer issues and contribute to team goals.Required Skills and Expectations:- Communication Skills: Strong verbal and written communication skills are essential to interact with customers effectively.- Problem-Solving Abilities: A proactive approach to identify issues and find solutions quickly enhances customer satisfaction.- Team Player: Willingness to work collaboratively with coworkers to improve service quality and team performance.- Adaptability: Ability to thrive in a fast-paced environment and adjust to changing priorities or demands.- Basic Computer Skills: Familiarity with computer systems and software is important for data entry and communication tasks.- Positive Attitude: A friendly and helpful demeanor is crucial for ensuring a great customer experience. This is a full-time position, and you will be required to work from the office. No prior experience is necessary, making this a great opportunity for freshers.

We are looking for a Customer Representative to join our team in Malad West, Mumbai. This role is perfect for individuals with fresh ideas and a willingness to learn. Your main goal will be to assist customers and ensure they have a pleasant experience.contact Firoz 8657935383Key Responsibilities:1. Customer Assistance: Respond to customer inquiries through phone, email, or in-person, providing clear and helpful answers to their questions.2. Problem Solving: Identify customer issues and work towards resolving them promptly and efficiently, ensuring they feel valued and heard.3. Communication: Maintain friendly and professional communication with customers, helping to build strong relationships and trust.4. Feedback Collection: Gather customer feedback and suggestions to help improve our services and products, making sure their voice is heard.5. Reporting: Keep detailed records of customer interactions and transactions, which will help us identify areas for improvement.Required Skills and Expectations:Candidates should possess excellent communication skills, both written and verbal, along with a positive attitude and strong interpersonal skills. Being a team player is essential, as you will be collaborating with others to enhance customer satisfaction. We expect candidates to be proactive, show willingness to learn, and handle tasks with responsibility. Attention to detail and the ability to multitask are also important, as you will be managing various customer requests at the same time.contact Firoz 8657935383

We're looking for a motivated & accountable Representative who actively seeks out and engages prospective customers. The ideal candidate will possess a deep understanding of the sales process, relationship building, and providing solutions on the query. They will be responsible for achieving solutions provided within specific time limit and developing a comprehensive understanding of our products and services. The role requires both independent initiative and teamwork to drive success.We are seeking candidates who are willing to commit for excellence with us minimum 2 yrs.Wellness Vibe is a company that believes in the therapeutic powers of music and sound. We promote the philosophy of being in Synergy and Flow with the Universe and offer a powerful technology called 'power brain' for prosperity and well-being. Our therapies combine modern technology with ancient healing methods to help people lead prosperous and enriched lives.

Urgent Requirement for Voice and Non- Voice process Need Average communicationGood salary as per industry Day and Night shift availableNeed immediate joinersContact us for more details : +91 90823 45002

ZEE5 is Hiring Join a Global OTT Brand!Customer Support Executive Blended Profile (Email, Chat & Calls) Location: Malad West, Mumbai Openings: 10 Male Candidates Only Why Join ZEE5?Step into the world of entertainment with ZEE5, a leading global OTT platform. This is your chance to be part of a high-energy support team that connects with users across channelsemail, chat, and calls. Who We're Looking For Freshers & Experienced professionals welcome BPO/Customer Service background preferred Must have Versant Level 5 certification Strong English communication reading, writing, and speaking Male candidates only Ready to join immediately Shift & Schedule Night Shifts Only5:00 PM 2:00 AM12:00 PM 9:00 PM 1 Rotational Week Off No transport provided What Youll GetCompetitive salary: Up to 25,000/monthExposure to a global brandFast-track onboarding for immediate joiners How to ApplySpots are limitedsubmit your profile ASAP to secure your interview slot. This is a high-demand role with quick closures!

POST CAPTION (for Instagram) WE RE HIRING! Location: Vashi, Navi Mumbai Role: Customer Relationship Manager (Voice Process) Salary: 14,000 - 28,000 CTC 5 Days Working Graduation Must Freshers & Experienced both can apply! Excellent communication in English & Hindi required. Male: 7AM 12:30PM Female: 7AM 8:30PM (Any 9.5 hrs) Voice Process (Customer Support Insurance Domain) Join the team & grow your career!Apply Now Click the link in bio or DM us your CV

Hiring for 50 Customer Service Representative Jobs in Mumbai for Freshers,Required Educational Qualification is : 12th Pass, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, BAMS, Bachelor of Hotel Management, B.Pharma, B.Sc, B.E, B.Tech, LLB, MBBS, BVSC, Other Bachelor Degree, Post Graduate Diploma, M.A, M.Arch, M.C.A, M.B.A/PGDM, M.Com, M.Ed, M.Pharma, M.Sc, M.Tech, MSW, MVSC, Any Master Degree with Good knowledge in Customer Relationship, Outbound Calling, Desktop Support, Internal Communication, Customer Service, Customer Support, Voice Process, Technical Services, Inbound, Outbound Sales, English Language, Inbound Process, Inbound Voice Process, Customer Calling, Good Communication etc.

Urgent Openings Kotak 811 (Sales Process)Qualification: HSC / GraduatesFreshers can applyGood Hindi communication and average English requiredSalary: 15,000 in-hand + incentivesRotational week offLocation: Thane, Dhokali NakaTwo rounds of interviewInterested candidates can apply immediately. Contact On: HR Pratiksha - 8698488197 (Call /WhatsApp)

Outbound Soft Sales (Voice Process)Only Female CandidatesExcellent English communication V4 quality standardExperience: Freshers & Experienced both welcomeAge Limit: Up to 35 yearsSalary starts from Day OneDay Rotational Shift (9 hours)1 Rotational Week Off

Customer Service Representative for an International BPO

Customer service voice process bpo kpo

Job Title: Sales Telemarketing ExecutiveLocation: IndiaExperience Required: Minimum 1 YearJob Type: Full-TimeIndustry: SaaS / Technology SolutionsJob Summary:We are looking for a proactive and tech-savvy Sales Telemarketing Executive to promote and sell a powerful CRM solution to businesses across India. The ideal candidate will have strong communication skills in English and Hindi, a minimum of one year of experience in telemarketing or inside sales, and a passion for helping businesses adopt digital tools to streamline operations.Key Responsibilities: Conduct outbound calls to potential clients to introduce and promote our CRM solution. Communicate effectively in English and Hindi to understand customer needs and present tailored solutions. Qualify leads and convert them into sales opportunities through consultative selling. Maintain accurate records of customer interactions and update CRM systems. Meet and exceed daily/weekly/monthly targets for calls, demos, and conversions. Handle objections and queries professionally, ensuring a positive customer experience. Collaborate with the sales and marketing teams to refine outreach strategies. Provide feedback on customer interactions to improve product positioning and messaging.Required Skills & Qualifications: Minimum 1 year of experience in telemarketing, telesales, or customer service. Fluency in both English and Hindi is mandatory. Excellent verbal communication and interpersonal skills. Tech-friendly: Comfortable using CRM tools, spreadsheets, and communication platforms. Strong persuasion and negotiation abilities. Basic understanding of sales principles and customer service practices.Preferred Qualifications: Experience in selling SaaS or tech products is a plus. Familiarity with tools like HubSpot, Zoho CRM, or Salesforce. Bachelor's degree in Business, Marketing, or related field (preferred but not mandatory).Benefits: Competitive salary and performance-based incentives. Opportunity to work with a fast-growing tech company.How to Apply:Send your resume to bibek.ba@technimus.com with the subject line:Application for Sales Telemarketing Executive

Job Description TMRM Process (Motor Insurance)Company: Call 2 ConnectLocation: Malad West, Mumbai (Onsite Work from Office)Industry: Insurance / BFSIPosition Details:Process: TMRM (Motor Insurance)Job Type: Full-time (Work from Office)Shift: Day ShiftWorking Days: Monday to SaturdayWeek Off: 1 Rotational Week OffInterview Mode: Face-to-FaceInterview Timing: 11:00 AM to 4:00 PMInterview Venue:5th Floor, Sanraj 4th Dimension,Raheja Mindspace, Rajan Pada,Malad West, Mumbai 400086Eligibility Criteria:Education: Minimum 12th Pass / GraduateExperience: Minimum 6 months in Motor Insurance Process (mandatory)Language: Good communication skills in English & HindiGender: Open for Male & Female candidatesCompensation & Benefits:Salary: 17,000/- Incentives: Attractive performance-based incentivesKey Responsibilities:Handle inbound/outbound calls related to Motor Insurance.Assist customers with policy queries, renewals, and related services.Provide accurate information and ensure an excellent customer experience.Achieve daily/weekly process targets as per company requirements.

Urgent Requirement for Voice and Non- Voice process Need Average communicationGood salary as per industry Day and Night shift availableNeed immediate joinersContact us for more details : 7208746276