Customer Relationship Job Vacancies in Bangalore

Job Description CROCongratulations! You are selected for interview with Ask Lons IN for various positions. Please find below the walk-in details:Positions Offered: Customer Relationship Officer / Tele callerDate : Monday to SaturdayTime : 10:30AM onwardsYour profile is selectedSalary upto 40K/Month (depends on interview) Location : No. 15, SR COMPLEX, 3rd Floor, 1st Main Road, Moodalpalya Tent Road, Near Moodalpalya Circle, Bengaluru, Karnataka 560072candidates within 15 kms should applyBest Regards,VikramManager

We are looking for a dedicated Customer Care Executive to join our team in Bangalore. The ideal candidate will have 1 to 6 years of experience in customer service and a passion for helping people. This full-time role requires you to work from our office.**Key Responsibilities:**- **Handle Customer Inquiries**: Respond to customer calls and messages, providing accurate information and resolving issues in a friendly manner.- **Assist with Product Information**: Help customers understand our products and services, guiding them to make informed choices.- **Process Orders and Returns**: Manage customer orders, ensuring timely delivery and handling returns or exchanges efficiently.- **Maintain Customer Records**: Update customer information in our database to keep records accurate and current.- **Escalate Issues**: Identify complex problems and escalate them to the appropriate department for swift resolution.**Required Skills and Expectations:**- Strong communication skills are essential, enabling you to convey information clearly and listen to customer needs.- Problem-solving abilities to address customer concerns effectively and find suitable solutions.- Basic computer skills for managing customer records and using customer service software.- A positive attitude and patience when dealing with various customer situations.- Team player mentality to collaborate with colleagues and enhance customer experience.- Flexibility to adapt to changing customer needs and working conditions.We seek an individual who is eager to learn and grow within the customer service field while making a difference in customer satisfaction.

Lead GenerationIdentify and generate new business opportunities through cold calling, email campaigns, LinkedIn, and other digital platforms.Build and maintain a database of prospective customers.Research target industries, companies, and decision-makers.Inside SalesContact potential customers and understand their business requirements.Qualify leads and schedule meetings for the sales team.Follow up on inquiries, quotations, and proposals.Maintain regular communication with prospects until closure.Marketing ActivitiesExecute email marketing and WhatsApp marketing campaigns.Promote company services and solutions through social media platforms.Coordinate webinars, product demonstrations, and customer engagement activities.Create and maintain marketing collateral, presentations, and brochures.CRM & ReportingUpdate customer interactions and opportunities in CRM.Maintain accurate records of leads, follow-ups, and sales activities.Prepare weekly and monthly performance reports.Track campaign effectiveness and lead conversion metrics.Customer Relationship ManagementDevelop and maintain relationships with existing customers.Identify cross-selling and upselling opportunities.Ensure timely response to customer queries and requirements.

We are seeking a motivated and energetic Sales Executive to join our team. This role is suitable for individuals with 1 to 4 years of sales experience. The Sales Executive will work from home and play a key role in driving our sales objectives.**Key Responsibilities:**- **Build and Manage Client Relationships:** Establish and maintain strong relationships with clients to foster trust and loyalty, ensuring long-term partnerships.- **Identify New Sales Opportunities:** Research and analyze market trends to identify new potential clients and sales leads, contributing to sales growth.- **Prepare and Deliver Sales Presentations:** Create engaging sales presentations to effectively communicate product benefits and features to clients, enhancing understanding and interest.- **Achieve Sales Targets:** Work diligently to meet or exceed monthly and quarterly sales targets, demonstrating a results-driven approach to sales.- **Collaborate with Marketing Teams:** Work closely with marketing to align strategies and provide feedback on market trends, ensuring cohesive sales efforts.**Required Skills and Expectations:**- Strong communication and interpersonal skills are essential for interacting with clients and team members effectively.- A competitive spirit with a passion for sales and setting personal goals demonstrates a drive for success.- Proficiency in using sales software and tools will enhance productivity and efficiency in managing client relationships.- Ability to work independently and manage time effectively in a home office environment is crucial for success in this role.- A good understanding of the sales process, along with a knack for problem-solving, will help in addressing client needs promptly.

Location: UKJob Description:Join our team as a Storekeeper at a prestigious UK jewellery shop! You'll be responsible for managing inventory, receiving shipments, and ensuring our exquisite products are well-organized and secure. Attention to detail and a passion for keeping things in perfect order are key.Requirements:Strong organisational skillsExperience in inventory managementReliable and detail-orientedBenefits: Competitive pay, staff discounts, and a supportive work environment.

The Sales Executive is responsible for generating sales of Ather electric scooters, handling customer inquiries, conducting product demonstrations and test rides, converting leads into bookings, and ensuring an exceptional customer experience throughout the sales journey. The role requires strong communication skills, customer engagement, and achievement of monthly sales targets.

We are looking for a Customer Service Representative to join our team in Jakkur, Bangalore. In this role, you will be the first point of contact for our customers, helping them with their inquiries and ensuring a positive experience.Key Responsibilities:- **Respond to Customer Inquiries:** You will answer questions and resolve issues from customers over the phone, email, or in-person, providing clear and helpful information.- **Maintain Customer Records:** You will ensure all customer interactions are accurately recorded in our systems, helping to keep track of cases and follow up as needed.- **Provide Product Information:** You will assist customers in understanding our products and services, guiding them toward making informed decisions.- **Resolve Complaints:** When customers have problems, you will listen to their concerns and work to find solutions quickly and effectively.- **Collaborate with Team Members:** You will work closely with other departments to offer seamless service, sharing feedback to help improve our processes.Required Skills and Expectations:Candidates should have 1 to 5 years of experience in customer service, preferably in a full-time office setting. A graduate degree is required. Excellent communication skills, both written and verbal, are essential, along with strong problem-solving abilities. You should be able to work independently and in a team environment, managing your time efficiently. A positive attitude and a willingness to learn are also important to thrive in this role.

As an Automotive Service Advisor, you will serve as the main point of contact between customers and the service department of our automotive facility in Bangalore. You will help customers understand their vehicle service needs while providing excellent customer service.Your key responsibilities will include:- **Customer Interaction**: Greet customers, listen to their concerns, and gather necessary information about their vehicles to assess service requirements.- **Service Recommendations**: Analyze customer vehicle issues and suggest suitable service solutions, ensuring customers are well-informed about necessary repairs and maintenance.- **Estimates and Approvals**: Prepare service estimates for customers and obtain necessary approvals to begin work, ensuring transparency and trust.- **Service Follow-up**: Communicate service updates to customers while their vehicles are being serviced and keep them informed about the status of their repairs.- **Documentation**: Maintain accurate records of services provided, parts used, and customer interactions to ensure smooth operations and customer satisfaction.The ideal candidate will possess excellent communication skills, a strong customer service attitude, and a passion for automobiles. A basic understanding of vehicle operations is beneficial. You should be able to work effectively in a team and demonstrate keen attention to detail. Flexibility and a willingness to learn are essential for success in this role, as ongoing training and development opportunities will be provided.

Job Opening: Customer Service Representative - Traya Voice ProcessCompany: Radical Minds Technologies Pvt. Ltd.Location: HSR Layout, Bengaluru (Work from Office)

We are looking for a Customer Care Executive to join our team in Bangalore. The ideal candidate will have a positive attitude and strong communication skills to assist our customers effectively. This role requires working full-time in the office.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle customer questions and concerns via phone, email, or chat, providing accurate information in a friendly manner.- **Resolve Issues:** Identify and resolve customer problems by following established procedures, ensuring a smooth experience for the customer.- **Document Interactions:** Keep detailed records of customer interactions and transactions, aiding in follow-up and improving service quality.- **Provide Product Information:** Educate customers about our products and services, helping them make informed decisions and enhancing their overall experience.- **Maintain Customer Relationships:** Build and maintain trust with customers, ensuring they feel valued and enhancing customer loyalty.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential to engage with customers clearly and effectively.- **Problem-Solving Ability:** Must be able to think quickly and come up with effective solutions to customer issues.- **Attention to Detail:** A keen eye for detail helps in accurately documenting customer interactions and ensuring no information is overlooked.- **Team Player:** Ability to work collaboratively with colleagues to resolve customer issues and improve service delivery.- **Adaptability:** Willingness to learn and adapt to changing customer service practices and company policies. This position is suitable for candidates with 0 to 3 years of experience who have completed at least their 12th grade education.

We are looking for a dedicated Customer Care Executive to join our team in Bangalore. In this role, you will be the first point of contact for customers, helping them with inquiries and ensuring their satisfaction.**Key Responsibilities:**- **Respond to Customer Inquiries:** Engage with customers through phone or email to address their questions, providing accurate information and support.- **Resolve Customer Issues:** Work to quickly identify and solve customer problems while adhering to company policies to ensure a positive experience.- **Maintain Customer Records:** Accurately log customer interactions and feedback in our system to ensure quality service and track recurring issues.- **Follow Up with Customers:** Reach out to customers after resolving their issues to confirm their satisfaction and build trust.- **Collaborate with Team Members:** Work closely with colleagues and other departments to address customer needs effectively and improve service delivery.**Required Skills and Expectations:**Candidates should have a minimum education level of 10th grade and should be comfortable in a full-time work environment. The ideal candidate will possess strong verbal and written communication skills, showing a friendly and empathetic attitude towards customers. A proactive approach to problem-solving is essential, along with good organizational skills to manage various requests efficiently. Basic computer skills and experience with customer service software are advantageous. We value teamwork and expect employees to cooperate with colleagues to enhance overall service quality. Experience is not necessary, as we welcome passionate individuals eager to learn.

We are looking for a motivated and dynamic Sales Executive to join our team in Bangalore. The ideal candidate will play a key role in driving sales and building strong relationships with our customers.**Key Responsibilities:**- **Identify Potential Customers:** Research and identify new sales opportunities by networking and using online platforms to expand the client base.- **Engage with Clients:** Reach out to potential clients through calls, emails, and face-to-face meetings to discuss their needs and present suitable products or services.- **Follow Up on Leads:** Maintain a systematic approach to follow up with leads and ensure timely communications to convert inquiries into sales.- **Attend Sales Meetings:** Participate in regular meetings to discuss sales strategies, share feedback, and collaborate with the sales team to achieve targets.- **Maintain Records:** Keep accurate records of customer interactions and sales data in the CRM system to track progress and refine strategies.**Required Skills and Expectations:**Candidates should possess strong communication skills, both verbal and written, to effectively convey information to clients. A basic understanding of sales principles and customer service is essential. Candidates should be self-motivated, goal-oriented, and eager to learn. Adaptability and the ability to work under pressure in a fast-paced environment are also important. A willingness to work in the office is expected, as this role requires collaboration with the team and direct interaction with customers.

Key ResponsibilitiesDirect Field Sales: Identify and visit potential customers including delivery hubs, water suppliers, and retail businesses.Product Demonstrations: Conduct on-site demos of the Spark XL, highlighting the 300 kg loading capacity and 200 km range.Customer Education: Provide guidelines on battery health, smooth acceleration, and maintenance to ensure customer satisfaction.Lead Conversion: Manage the full sales cycle from cold calling and lead generation to document collection and vehicle delivery.Reporting: Maintain a daily log of visits and test rides to track performance against targets.

We are seeking a motivated and detail-oriented CRM Executive to join our team in Bangalore. This role is ideal for recent graduates or those with up to two years of experience in customer relationship management, focusing on building and maintaining strong relationships with our clients.Key Responsibilities:1. **Customer Interaction**: Engage with customers to understand their needs and provide solutions. You will be the primary point of contact for customer inquiries, ensuring a high level of satisfaction.2. **Data Management**: Maintain and update customer records within our CRM system. Accuracy in data entry and management will help us track customer preferences and interactions effectively.3. **Reporting**: Generate and analyze reports on customer feedback and sales trends. Your insights will assist in improving our services and enhancing customer experiences.4. **Collaboration**: Work closely with sales and marketing teams to align on customer engagement strategies. Effective communication and teamwork will be essential in implementing successful campaigns.Required Skills and Expectations:You should possess strong communication skills, both verbal and written, to interact effectively with clients and team members. Proficiency in using CRM software and basic data analysis tools is essential. A keen attention to detail and an ability to manage multiple tasks efficiently are crucial. Additionally, a collaborative spirit and a proactive approach to problem-solving will help you succeed in this role.

We are hiring Customer Support Executives for inbound & outbound calling roles in Bangalore! Location: Koramangala 5th Block, Bangalore Role: Customer Support Executive Languages Required: Kannada + Hindi or Telugu + Hindi English (mandatory)

Drive sales of curd and dairy products in the assigned territory

Job DescriptionPerson is responsible for all sales related activity, who will co-ordinate with all people involved in sales operations. The job details as below 1. Person should identify the potential leads and analyse the same before assigning to sales team. 2. Regular monitoring of all online sales tools like Indiamart, trade India, Just dial , Google etc 3). Regular review with sales team and Director sales about each potential lead till time they are moved to sales or loss sale 4). Proposal writing - content collection, pricing work out, preparing presentations and getting approvals before sharing with customers. 5) Quotation preparation and sharing with sales team & customers , followups. 6). Sales reports preparation. Reporting to management. Job Summary: As a Sales Coordinator in our Event Tents & Tensile Manufacturing and Sales company, you will be responsible for providing administrative and operational support to the sales team. Your primary goal is to ensure smooth and efficient sales operations, facilitate communication, and enhance customer satisfaction. Key Responsibilities: Sales Support: Assist the sales team in preparing quotes, proposals, and sales presentations. Coordinate with production and logistics teams to ensure timely delivery of orders. Maintain accurate records of sales transactions and customer interactions. 1. Person should identify the potential leads and analyse the same before assigning to sales team. 2. Regular monitoring of all online sales tools like Indiamart, trade India, Just dial , Google etc 3). Regular review with sales team and Director sales about each potential lead till time they are moved to sales or loss sale 4). Proposal writing - content collection, pricing work out, preparing presentations and getting approvals before sharing with customers. 5) Quotation preparation and sharing with sales team & customers , followups. 6). Sales reports preparation. Reporting to management.Customer Communication: Act as a point of contact between customers and the sales team, addressing inquiries and resolving issues. Follow up with customers to gather feedback and ensure their satisfaction. Order Processing: Process customer orders and ensure accuracy in product selection, pricing, and delivery details. Monitor order fulfillment and resolve any issues that may arise. Inventory Management: Keep track of inventory levels and coordinate with the production team to ensure products are in stock. Assist in managing inventory turnover and minimising stockouts. Documentation and Reporting: Maintain sales records, customer profiles, and other relevant documents. Generate reports on sales performance, order status, and inventory levels as required. Sales Team Support: Provide administrative support to the sales team, including scheduling meetings, preparing materials, and managing travel arrangements. Assist in lead generation and prospecting activities. Market Research: Stay updated on industry trends and competitor activities. Provide insights and recommendations based on market research. Qualifications: Bachelor's degree in business, marketing, or a related field. Proven experience in sales coordination or a similar role. Strong organizational and multitasking skills. Excellent communication and interpersonal skills. Proficiency in Microsoft Office and CRM software. Knowledge of the tent manufacturing industry and products is a plus. Customer-centric mindset with a focus on providing exceptional service. Attributes: Detail-oriented and organized. Ability to work independently and in a team. Problem-solving skills and a proactive attitude. Adaptability to a fast-paced and dynamic sales environment. Strong work ethic and a commitment to meeting deadlines. Career Progression: With experience and proven performance, you (Sales Coordinator) can advance to roles such as Sales Supervisor, Sales Manager, or other leadership positions within the sales and marketing department of the company. Additional training and certification in sales and management can also contribute to career growth. Experience: Preferably female candidate

Role Title : Field Sales Executive/Senior Field Sales Executive/Specialist FSELocation and Work Mode : Bangalore OnsiteReporting To : Sales ManagerIndustry : Field SalesFixed

Key Responsibilities:Execute door-to-door B2C sales activities within the assigned territoryAchieve weekly and monthly sales targets consistentlyAttend daily gate meetings on time and adhere to company dress codeConduct brochure distribution and local promotional activitiesBuild strong product knowledge and stay updated on competitor offeringsEducate potential customers on Excitel plans, pricing, and benefitsConvert leads into successful sales closuresMaintain and nurture relationships with existing and prospective customers