Customer Relationship Job Vacancies in Bangalore

Field Sales Executives - For UPVC Doors / Windows - Should have DL, Vehicle and willing to go to customer / House builder sites across Bangalore . Take measurements for Upvc Doors / Windows . Initial Training shall be given by company.

We are looking for a highly motivated and target-driven Field Sales Executive to drive B2C sales within the assigned territory. The role involves direct customer interaction, promoting Excitel services, and consistently achieving weekly and monthly sales targets through proactive field engagement.Key Responsibilities:Execute door-to-door B2C sales activities within the assigned territoryAchieve weekly and monthly sales targets consistentlyAttend daily gate meetings on time and adhere to company dress codeConduct brochure distribution and local promotional activitiesBuild strong product knowledge and stay updated on competitor offeringsEducate potential customers on Excitel plans, pricing, and benefitsConvert leads into successful sales closuresMaintain and nurture relationships with existing and prospective customersCandidate Requirements:Strong communication skills in Kannada & English(Hindi / Telugu will be an added advantage)Self-motivated with a strong sales mindsetProven ability to meet or exceed sales targetsMust own a two-wheeler for field travelKey Skills:Field SalesB2C SalesLead ConversionCommunication & NegotiationCustomer Relationship Management

As a Customer Care Executive in Bangalore, you will play a vital role in ensuring customer satisfaction and providing support. Your main responsibilities will include:- **Responding to Customer Inquiries**: You'll handle incoming calls, emails, and messages from customers, addressing their questions and concerns promptly and accurately.- **Providing Product Information**: You will offer detailed information about our products and services, helping customers make informed decisions and enhancing their experience.- **Resolving Complaints**: Its essential to listen to customer complaints carefully and resolve issues efficiently. You will need to work closely with other departments to ensure customer satisfaction.- **Maintaining Customer Records**: You will be responsible for accurately documenting customer interactions and feedback in our system, which helps improve services.- **Upselling and Cross-Selling**: Occasionally, you may need to recommend additional products or services based on customer needs, contributing to overall sales goals.To succeed in this role, you should possess the following skills:- **Excellent Communication Skills**: You must have strong verbal and written communication abilities to convey information clearly to customers.- **Problem-Solving Skills**: You should be able to think critically and address issues efficiently to ensure customer satisfaction.- **Basic Computer Skills**: Proficiency in using computers and familiarity with common software applications is needed for record-keeping and communication.- **Customer-Oriented Attitude**: A friendly and professional demeanor is essential, as you will be the face of the company to our customers.Candidates with 0 to 1 year of experience and a minimum education level of 12th pass are encouraged to apply.

We are looking for a Customer Care Executive to join our team in Bangalore. This position is ideal for individuals who are passionate about helping customers and possess excellent communication skills. **Key Responsibilities:**- **Assist Customers:** Provide support to customers by answering inquiries, resolving issues, and providing information about products and services, ensuring a positive customer experience.- **Manage Documentation:** Maintain accurate records of customer interactions and transactions, documenting inquiries and resolutions to facilitate seamless follow-up.- **Collaborate with Teams:** Work closely with various departments to address customer complaints and feedback, ensuring consistent and high-quality service.- **Follow-up on Issues:** Regularly check in with customers to ensure their issues have been resolved to their satisfaction, demonstrating commitment to customer care.- **Stay Informed:** Keep updated on product changes and service enhancements to provide accurate information and support to customers.**Required Skills and Expectations:**- Strong verbal and written communication skills are essential for interacting effectively with customers and team members.- A customer-focused attitude is crucial to enhance customer satisfaction and loyalty.- Basic problem-solving abilities to identify issues and find appropriate solutions quickly.- Ability to work well under pressure and manage multiple tasks in a fast-paced environment.- Proficient in using computers and familiar with common software applications for customer relationship management.We welcome candidates who are eager to learn and grow in the field of customer service, even if they have little to no prior experience.

As an Export Merchandiser, you will be an important part of our international trading team, helping to promote and sell products to clients overseas. You will work closely with suppliers and customers to ensure that all merchandise is produced and delivered efficiently.**Key Responsibilities:**- **Product Sourcing:** Identify and engage suppliers to obtain products that meet quality and pricing standards. This involves researching suppliers and negotiating terms.- **Order Management:** Manage customer orders from placement to delivery, ensuring that all details are correct and timelines are met.- **Documentation:** Prepare and maintain all necessary export documentation such as invoices, packing lists, and shipping instructions to comply with international trade regulations.- **Communication:** Serve as the main point of contact between clients and suppliers, addressing any queries and providing updates on order status.- **Market Research:** Analyze market trends and competitor activities to support product selection and pricing strategies.- **Quality Control:** Ensure that all products meet the standards and expectations of clients prior to shipment.**Required Skills and Expectations:**Candidates should possess a Bachelor's degree in Business Administration (B.B.A.) or Commerce (B.Com). Strong communication skills, both written and verbal, are essential to effectively interact with various stakeholders. The ideal candidate should be detail-oriented, organized, and able to manage multiple tasks simultaneously. A basic understanding of the export process and a willingness to learn and adapt in a fast-paced environment are also important. You should be proficient in Microsoft Office, especially Excel, to analyze data and generate reports.

As a Customer Support Executive based in Bangalore, you will play a crucial role in ensuring customer satisfaction and handling queries effectively. This is a full-time position suitable for candidates with 0 to 6 years of experience, and a minimum educational requirement of a 10th pass.**Key Responsibilities:**- **Handle Customer Inquiries:** You will respond to customer questions and concerns through various communication channels such as phone, email, or chat, ensuring prompt and accurate assistance.- **Resolve Issues:** Your role will involve troubleshooting customer problems and providing solutions or escalating them to the appropriate department when necessary.- **Maintain Customer Records:** It is essential to document customer interactions and update their information in our system to keep accurate records.- **Provide Product Information:** You will inform customers about products and services, helping them make informed decisions and enhancing their overall experience.- **Follow-Up with Customers:** After resolving issues or providing assistance, you will follow up to ensure customer satisfaction and gather feedback for service improvement.**Required Skills and Expectations:**Candidates should possess excellent communication skills to effectively interact with customers. A friendly and patient attitude is essential for addressing concerns. Basic computer skills for data entry and software navigation are necessary. You should be a quick learner, able to understand product features and services easily. Problem-solving skills are important to provide efficient solutions. Finally, a commitment to teamwork and collaboration is expected to support your colleagues and contribute to a positive work environment.

Designation: Relationship Manager / Portfolio Manager Experience: 1 3 years. Salary: 2LPA 4.5LPA. Employment Type: Full Time Permanent. Language: Chennai: Tamil & English Basic / Bangalore: Kannada & English Location: Chennai, Bangalore. Job Description: Outbound Calls: Reach out to leads to promote Life Insurance / MF products. Product Knowledge: You should understand and convey the features and advantages of Life Insurance / Mutual funds plans to the customers via calls. Sales Goals: Meet or exceed sales targets within specified timelines. Customer handling: Identify common client challenges and actively counsel higher solutions. Direct Meeting: Direct Meetings or Virtual meetings should be done based on the customer's needs. Who Should Apply? Effective Communication and sales ability. Had good convincing skills and problem solving skills. Should have a good acumen for Sales. Maturity in handling existing and new customers. Interpersonal skills to meet the targets and build customer relationships. Age: 20 to 30 years. Education: Any Degree. Industry Type: Financial Services Department: Sales and Marketing. Employment Type: Full Time Permanent. Role Category: Relationship Manager / Portfolio Manager. Additional Information: Office Timings: 9.30 A.M to 6.30 P.M. Working days: Monday To Saturday.

We are seeking a Field Sales Executive with 1 to 5 years of experience to join our team in Bangalore. This role involves engaging with clients directly to promote our products and services. The ideal candidate will possess strong communication skills and a passion for sales.Key Responsibilities:1. **Client Engagement**: You will meet with potential customers in the field to present our offerings, understand their needs, and build lasting relationships.2. **Sales Strategy Development**: You will develop and implement effective sales strategies to meet and exceed monthly sales targets while adapting to client feedback.3. **Market Research**: Conduct thorough market research to identify potential clients and industry trends that can help improve sales strategies.4. **Reporting**: Regularly report on sales activities, client feedback, and market trends to the management team to aid in future planning.5. **Product Knowledge**: Maintain a deep understanding of our products and services to effectively communicate their value to clients.Required Skills and Expectations:Candidates should possess a degree and ideally have prior experience in field sales. Excellent verbal and written communication skills are essential for building client relationships. You should be self-motivated, goal-oriented, and capable of working independently. Strong analytical skills to interpret data and adjust strategies as needed are also important. Familiarity with CRM software can be advantageous.

Location: UKJob Description:Join our team as a Storekeeper at a prestigious UK jewellery shop! You'll be responsible for managing inventory, receiving shipments, and ensuring our exquisite products are well-organized and secure. Attention to detail and a passion for keeping things in perfect order are key.Requirements:Strong organisational skillsExperience in inventory managementReliable and detail-orientedBenefits: Competitive pay, staff discounts, and a supportive work environment.

We are looking for a Customer Care Associate to join our team in Shivaji Nagar. As a Customer Care Associate, your main job is to help customers by answering their questions and resolving issues in a friendly and efficient manner. **Key Responsibilities:**- **Responding to Customer Inquiries:** You will answer calls and messages from customers, providing them with information about our products and services.- **Resolving Issues:** When customers have problems, you will listen to their concerns and work to find a solution that satisfies them.- **Maintaining Customer Records:** You will update and keep accurate records of customer interactions and transactions in our system.- **Providing Feedback:** You will share insights and suggestions based on customer interactions to help improve our services.- **Collaborating with Team Members:** You will work closely with other team members and departments to resolve customer issues more effectively.**Required Skills and Expectations:**- **Communication Skills:** You should be able to speak clearly and understand customer needs. Good listening skills are also important.- **Problem-Solving Skills:** You need to think quickly to find solutions and address customer concerns efficiently.- **Basic Computer Skills:** Familiarity with computer systems is essential for maintaining customer records and using software.- **Patience and Empathy:** It is important to be patient and show understanding when dealing with customers. - **Team Player:** You should enjoy working with others and be willing to collaborate to achieve team goals. This role is ideal for candidates with 0 to 3 years of experience and a high school diploma. If you are eager to learn and grow in a customer service environment, we would love to hear from you!

As a CRM Executive, you will play a vital role in managing customer relationships and enhancing their experience with our company. Your primary responsibilities will include:- **Customer Interaction**: Engage with customers to understand their needs, resolve issues, and provide ongoing support. This helps in building strong relationships and ensuring customer satisfaction.- **Data Management**: Maintain and update customer records in the CRM system. Accurate data management allows for effective tracking of customer interactions and better decision-making.- **Reporting and Analysis**: Prepare regular reports on customer feedback and behavior trends. Analyzing this data helps identify areas for improvement and informs strategy development.- **Collaboration**: Work closely with sales and marketing teams to align on customer insights and strategies. This collaboration ensures a unified approach to customer engagement and support.- **Training and Support**: Assist in training staff on CRM systems and processes. Ensuring that the team is well-versed in using the CRM helps maximize its effectiveness.To succeed in this role, you should have 3 to 5 years of experience in customer relationship management. You must possess strong communication skills to effectively interact with customers and team members. Proficiency in CRM software is essential, as is the ability to analyze data and generate reports. Being detail-oriented and organized will help you manage multiple tasks efficiently. Your problem-solving skills will be invaluable in addressing customer concerns and improving overall satisfaction.

We are seeking a Customer Care Executive to join our team in Jayanagar. This role is suitable for fresh graduates or those with limited experience in customer service. The position requires a proactive individual who can effectively handle customer inquiries and provide excellent service.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls and messages from customers, addressing their questions and concerns in a prompt manner to ensure satisfaction.- **Provide Information:** Offer accurate information about products and services, helping customers make informed decisions and enhancing their overall experience.- **Issue Resolution:** Identify and resolve any issues faced by customers, ensuring that problems are managed efficiently to maintain satisfaction and loyalty.- **Document Interactions:** Keep detailed records of customer interactions, noting inquiries and resolutions for future reference and to improve service quality.- **Collaborate with Team:** Work closely with team members and other departments to streamline processes and improve the overall customer care experience.**Required Skills and Expectations:**Candidates should have excellent communication skills, both verbal and written, to effectively interact with customers. A friendly and positive attitude is essential for creating a welcoming environment. Basic computer skills are needed for recording customer information and managing inquiries. Candidates should be detail-oriented and capable of multitasking in a fast-paced environment. A high level of patience and empathy is crucial for understanding customer concerns and providing suitable solutions. Flexibility in working hours may also be required to accommodate customer needs.

Job Title: Customer Relationship Executive (Telecalling)Company: Goodwill AssociatesJob Role:We are looking for telecallers to contact customers and explain our personal loan services.Responsibilities:Call customers from the provided dataExplain personal loan offersCheck customer interest and eligibilityFollow up with interested customersUpdate call details in the systemSkills Required:Good communication skillsBasic computer knowledgeAbility to convince customersTarget-oriented attitudeQualification:12th pass or any graduateFreshers or experienced candidates can applySalary:Fixed salary + incentivesWorking Days:Monday to Saturday

Direct visitors to the appropriate person and office.Answer, screen and forward incoming phone calls.Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)Provide basic and accurate information in-person and via phone/email.Receive, sort and distribute daily mail/deliveries.Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).Order front office supplies and keep inventory of stock.Arrange travel and accommodations, and prepare vouchers.Keep updated records of office expenses and costs.

Key Responsibilities:*Welcome and assist students, parents, and visitors at the front office.*Handle phone calls, inquiries, and provide basic information about courses and admissions.*Guide prospective students and parents during initial admission enquiries.*Provide basic counselling support and direct students to the concerned department when required.*Maintain visitor records and manage front desk coordination.*Support the admissions team with enquiry follow-ups and documentation.*Ensure smooth day-to-day front office administration.

We are seeking a motivated and energetic Field Sales Executive to join our team in Kammanahalli, Bangalore. This role is ideal for individuals looking to start or advance their career in sales, with opportunities for growth and development.Key Responsibilities:- **Customer Engagement:** Reach out to potential customers in designated areas to promote and sell our products. Building strong relationships will be crucial for your success.- **Product Demonstration:** Present our products to customers, explaining features and benefits to help them understand the value. Your communication skills will be essential in making an impact.- **Sales Reporting:** Keep accurate records of customer interactions and sales activities. Reporting your sales progress will help us evaluate performance and improve strategies.- **Market Research:** Gather information about competitors and market trends. This will assist in identifying new opportunities and improving sales tactics.Required Skills and Expectations:We are looking for male candidates with at least a 10th-grade education. Candidates should have a strong desire to learn and grow in the sales field. Excellent communication skills and a friendly, approachable demeanor are essential for customer interaction. You should be self-motivated and able to handle challenges with a positive attitude. The ability to work well in a team is also important, as collaboration can enhance sales effectiveness. A willingness to travel within your designated area is necessary for this role.

Job Title: Field Sales Executive (FSE) BangaloreLocation: BangaloreWork mode- onsiteExperience required- 6months to 2yrsJob Summary:The Field Sales Executive will be responsible for driving weekly sales targets within the assignedterritory and consistently delivering high performance in the field.Key ResponsibilitiesResponsible for door-to-door B2C sales.Achieve weekly / monthly sales targets within the assigned area.Attend daily morning gate meetings on time and follow the prescribed dress code.Responsible for brochure distribution and promotional reach-outs.Maintain sound product knowledge along with awareness of competition and market.Educate prospective customers on plans and offerings and convert prospects into sales.Build and maintain good interpersonal relationships with existing and potential customers.Preferred Candidate ProfileStrong communication skills in Kannada & English (Hindi/Telugu would be an added advantage)Self-driven with strong sales skillsDemonstrated target-achievement mindsetMust have a two-wheelerBenefits:Attractive performance-based incentivesHealth InsuranceTerm-life InsuranceAccidental InsuranceNote:1. Applications will only be accepted through the ATS link provided above. Profiles shared through other means will not be considered.2. Prolegion does not charge any fee from candidates at any stage. If anyone approaches you for money in exchange for this opportunity, treat it as fraud and report it to us immediately.

Job Summary:We are looking for a Customer Relationship Executive who can handle customer enquiries, follow up on leads, and support the sales team in closing deals. The candidate should have good communication skills and be confident in speaking with customers.Roles & Responsibilities: Contact potential and existing customers through calls, messages, or emails Follow up with leads and explain about the products and services clearly Maintain regular communication and follow ups with customers until the closures Understand customer requirements and guide them properly about the property details Coordinate with the BDEs/Sales Executive for site visits or meetings Maintain customer data in CRM Achieve monthly sales and follow-up targets Handle customer queries and resolve basic concerns

* PNR Creation, Issuance, Reissuance, Changes/Cancellation, Rescheduling.* Will be coordinating with Airline and customers over the phone and emails.* Responsible for Revenue generation for the company.