Customer Relationship Job Vacancies in Bangalore

We are looking for a dedicated Customer Relationship Manager to join our team in Kumbalgodu. The ideal candidate should be a female professional with 1 to 2 years of experience in customer relations.**Key Responsibilities:**- **Manage Customer Accounts:** Establish and maintain strong relationships with clients to understand their needs and ensure satisfaction. This helps in building trust and loyalty.- **Resolve Customer Issues:** Address any concerns or complaints from customers promptly and effectively. Providing quick solutions enhances the customer experience.- **Communicate with Clients:** Regularly reach out to customers via calls, emails, or in-person meetings. Effective communication keeps customers informed and engaged with our services.- **Analyze Customer Feedback:** Collect and assess feedback from clients to identify areas for improvement. Understanding customer opinions is crucial for enhancing services.- **Coordinate with Internal Teams:** Work closely with sales and support teams to ensure a smooth flow of information. Collaboration helps in meeting customer expectations better.**Required Skills and Expectations:**The successful candidate should possess excellent communication skills and a strong ability to build relationships. Previous experience in customer service or account management is necessary to understand client needs effectively. A proactive attitude and problem-solving skills are essential for quickly addressing customer concerns. Candidates should be organized and detail-oriented to manage multiple customer accounts efficiently. Familiarity with CRM software is a plus, as it helps in tracking customer interactions and improving service delivery.

We are hiring a Sales Representative for our furniture retail showroom. Your main role is to welcomewalk-in customers, understand their needs, explain products clearly, and close sales. You will handleenquiries from store walk-ins, phone calls and WhatsApp leads, and make sure every customer has asmooth buying experience.Key Responsibilities Greet and assist walk-in customers professionally in the showroom Understand customer requirements (size, style, budget, delivery timeline) and recommendsuitable products Provide complete product explanations including materials, warranty, customization options,pricing, EMI, and delivery timelines Convert walk-in enquiries into confirmed sales orders Prepare accurate quotations and proforma invoices Follow up on pending quotations, payments, measurements, and delivery updates Maintain proper showroom display standards Update daily walk-ins, enquiries, quotations, and sales in CRM or tracking sheets Coordinate with factory/backend team regarding order status, customizations, and deliveries Handle basic customer complaints and after-sales queries, and escalate when required.

As a Regional Sales Manager, you will be responsible for driving sales growth and managing customer relationships within your region. Your role will involve leading a team of sales representatives to meet and exceed sales targets.**Key Responsibilities:**- **Develop Sales Strategies:** Create effective sales plans tailored to the regional market to boost overall sales performance and enhance growth opportunities.- **Manage Sales Team:** Lead and mentor a team of sales representatives, ensuring they are motivated and equipped with the tools and training needed to succeed.- **Analyze Market Trends:** Stay informed about industry trends and customer preferences within your region to make data-driven decisions and strategies.- **Build Customer Relationships:** Establish and maintain strong relationships with key clients and stakeholders to foster loyalty and encourage repeat business.- **Monitor Performance Metrics:** Track sales performance against targets and provide regular reports to upper management, identifying areas for improvement and success.- **Conduct Training Sessions:** Provide ongoing training and development opportunities for the sales team to enhance their skills and knowledge of products and services.**Required Skills and Expectations:**Candidates should have 1 to 7 years of experience in sales or a related field, along with a higher diploma or advanced qualification. Strong leadership and communication skills are crucial for this role. Candidates should have the ability to analyze data and trends effectively and demonstrate a proven track record of meeting or exceeding sales goals. A proactive approach to building and maintaining customer relationships is expected, along with adaptability to changing market conditions.

Job Title: Customer Support Executive Flipkart ProcessJob Category: BPO / Voice ProcessShift Timings: Rotational ShiftsEmployment Type: Full-TimeWork Type: Work from OfficeJob Description:We are hiring energetic and customer-focused professionals for the Flipkart Voice Process. This is a full-time, on-site role designed for individuals who are passionate about delivering excellent service and communication.As a Customer Support Executive, you will be responsible for managing customer queries via inbound or outbound calls, maintaining service levels, and ensuring customer satisfaction for one of India's largest e-commerce brands Flipkart.We are looking for candidates who have at least one year of experience in any domain, possess strong communication skills in both English and Hindi, and are comfortable working in a fast-paced environment. Immediate joiners are highly preferred.Key Responsibilities:Handle customer queries and complaints via calls professionally and promptlyMaintain service quality as per Flipkart standardsEnsure quick resolution and customer satisfaction in every interactionUpdate call records and maintain accurate documentationCoordinate with internal teams to ensure issue closureMeet performance targets including attendance, quality, and productivityEligibility Criteria:Minimum education: 12th pass (Higher Secondary) or aboveMinimum 1 year of experience in any field/domainStrong fluency in both English and Hindi (verbal communication)Must be willing to work in rotational shiftsImmediate joiners will be given prioritySalary & Benefits:CTC: 26,000/monthTake-Home Salary: 22,000/monthAttendance Bonus: 3,500/monthPerformance Incentives: Up to 80,000/month based on KPIsInterested candidates can send their CV Mail id : shivanigujja@earlyjobs.co.inContact : 7483551395

About the CompanySquare Yards is India's largest integrated real estate platform, providing services across Property Search & Discovery, Transactions, Mortgages, Home Furnishing, Rentals, Property Management, Interior Decor, Smart Home Construction, Legal Services, 3D Home Tours, and Easy Home Loans.Key ResponsibilitiesHandle end-to-end sales of new and vacant properties through CRM-generated leads.Generate and conduct site visits for interested customers.Understand customer requirements and recommend suitable properties.Manage negotiations with buyers and ensure timely deal closures.Achieve weekly targets of 5-6 prospective site visits.Maintain customer relationships throughout the sales cycle.Update CRM with customer interactions and sales progress.Required SkillsExcellent verbal and written communication skills.Strong sales, negotiation, and customer relationship management skills.Confident, energetic, and target-oriented personality.Proficiency in MS Office.Fluency in Hindi and English. Knowledge of the local language is an added advantage.EligibilityGraduate in any discipline.Minimum 1 year of sales experience preferred.Candidates currently employed or serving notice period are preferred.Must own a two-wheeler, as the role involves frequent client meetings.:

*Generate life insurance business through assigned bank branches. *Build and maintain strong relationships with bank staff and customers.* Generate leads from the bank's customer database and convert them into sales. *Understand customer financial needs and recommend suitable life insurance solutions. *Conduct customer meetings and sales presentations. *Achieve monthly, quarterly, and annual sales targets. *Ensure proper documentation and compliance with company policies. *Provide after-sales service and maintain customer relationships.* Coordinate with branch staff for lead generation and business growth.

Job Description CROCongratulations! You are selected for interview with Ask Lons IN for various positions. Please find below the walk-in details:Positions Offered: Customer Relationship Officer / Tele callerDate : Monday to SaturdayTime : 10:30AM onwardsYour profile is selectedSalary upto 40K/Month (depends on interview) Location : No. 15, SR COMPLEX, 3rd Floor, 1st Main Road, Moodalpalya Tent Road, Near Moodalpalya Circle, Bengaluru, Karnataka 560072candidates within 15 kms should applyBest Regards,VikramManager

We are seeking a Commercial Manager to join our team in the Peenya Industrial Area, ideal for candidates with 2 to 3 years of experience in a relevant field. The role is designed for male candidates, and it allows for a work-from-home setup.**Key Responsibilities:**- **Market Analysis:** Conduct thorough market research to identify new business opportunities, helping the company make informed decisions.- **Client Management:** Build and maintain strong relationships with clients to understand their needs and ensure their satisfaction, which will facilitate repeat business.- **Sales Strategy Development:** Develop and implement effective sales strategies that align with company goals, enhancing overall market competitiveness.- **Financial Oversight:** Monitor and manage the budget and financial forecasts, ensuring the company stays profitable and all expenses are justified.- **Reporting:** Prepare regular reports on sales performance and market trends for senior management, aiding in strategic planning.**Required Skills and Expectations:**Candidates should have a strong foundation in business management, demonstrated through their educational background in fields like B.A., B.Ed., or relevant degrees. Effective communication skills are essential for interacting with clients and team members. The ideal candidate should possess strong analytical skills to assess market trends and data effectively. A proactive approach to problem-solving and the ability to work independently in a remote setting are crucial. Additionally, experience in sales or customer relationship management will be highly regarded.

We are looking for a dedicated Customer Care Executive to join our team in Whitefield, Bangalore. This is a full-time position suited for individuals with 0 to 2 years of experience, who are passionate about helping customers and providing excellent service.As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and ensuring a positive experience for our clients. Key responsibilities include:1. **Responding to Customer Queries**: You will answer questions via phone, email, or chat, providing accurate information about products and services.2. **Issue Resolution**: When customers face problems, you will efficiently identify the issue and work towards providing effective solutions or escalate when necessary.3. **Maintaining Customer Records**: You will update and manage customer information in our database to ensure that all records are accurate and up-to-date.4. **Providing Product Knowledge**: It is important to stay informed about our offerings so that you can guide customers and help them make informed decisions.Required skills and expectations for this role include:- Strong communication skills in English and any local language.- A patient and empathetic approach to customer service.- Basic computer skills and familiarity with customer relationship management (CRM) tools.- Ability to work in a team and adapt to a fast-paced work environment.We welcome fresh graduates and those with prior experience in customer service to apply. Your enthusiasm and commitment to helping customers are what we value most.

We are looking for a dedicated Customer Service Representative in Bangalore, India, to assist our clients with their inquiries and ensure their satisfaction. This is a full-time office role for individuals with 0 to 1 year of experience.Key Responsibilities:- **Responding to Customer Inquiries**: You will handle calls, emails, and chats from customers, answering questions about products, services, and orders.- **Problem Solving**: You will resolve customer issues by providing accurate information and finding effective solutions, ensuring a positive experience.- **Documentation**: Maintain clear records of customer interactions and transactions, updating the system with relevant details for future reference.- **Feedback Collection**: Gather and report customer feedback to help improve services and address any recurring issues.Required Skills and Expectations:Candidates should have strong communication skills and a positive attitude toward helping others. You should be able to listen carefully to customers and understand their needs. A basic understanding of computer programs and the ability to learn quickly are important. Being able to work well in a team while also managing individual responsibilities is essential. You should be open to feedback and eager to improve your customer service skills continuously. A high school diploma is required for this position, and full-time availability is expected.

We are looking for a dedicated Customer Care Executive to join our team in Bangalore. The ideal candidate will have 1 to 6 years of experience in customer service and a passion for helping people. This full-time role requires you to work from our office.**Key Responsibilities:**- **Handle Customer Inquiries**: Respond to customer calls and messages, providing accurate information and resolving issues in a friendly manner.- **Assist with Product Information**: Help customers understand our products and services, guiding them to make informed choices.- **Process Orders and Returns**: Manage customer orders, ensuring timely delivery and handling returns or exchanges efficiently.- **Maintain Customer Records**: Update customer information in our database to keep records accurate and current.- **Escalate Issues**: Identify complex problems and escalate them to the appropriate department for swift resolution.**Required Skills and Expectations:**- Strong communication skills are essential, enabling you to convey information clearly and listen to customer needs.- Problem-solving abilities to address customer concerns effectively and find suitable solutions.- Basic computer skills for managing customer records and using customer service software.- A positive attitude and patience when dealing with various customer situations.- Team player mentality to collaborate with colleagues and enhance customer experience.- Flexibility to adapt to changing customer needs and working conditions.We seek an individual who is eager to learn and grow within the customer service field while making a difference in customer satisfaction.

Lead GenerationIdentify and generate new business opportunities through cold calling, email campaigns, LinkedIn, and other digital platforms.Build and maintain a database of prospective customers.Research target industries, companies, and decision-makers.Inside SalesContact potential customers and understand their business requirements.Qualify leads and schedule meetings for the sales team.Follow up on inquiries, quotations, and proposals.Maintain regular communication with prospects until closure.Marketing ActivitiesExecute email marketing and WhatsApp marketing campaigns.Promote company services and solutions through social media platforms.Coordinate webinars, product demonstrations, and customer engagement activities.Create and maintain marketing collateral, presentations, and brochures.CRM & ReportingUpdate customer interactions and opportunities in CRM.Maintain accurate records of leads, follow-ups, and sales activities.Prepare weekly and monthly performance reports.Track campaign effectiveness and lead conversion metrics.Customer Relationship ManagementDevelop and maintain relationships with existing customers.Identify cross-selling and upselling opportunities.Ensure timely response to customer queries and requirements.

We are seeking a motivated and energetic Sales Executive to join our team. This role is suitable for individuals with 1 to 4 years of sales experience. The Sales Executive will work from home and play a key role in driving our sales objectives.**Key Responsibilities:**- **Build and Manage Client Relationships:** Establish and maintain strong relationships with clients to foster trust and loyalty, ensuring long-term partnerships.- **Identify New Sales Opportunities:** Research and analyze market trends to identify new potential clients and sales leads, contributing to sales growth.- **Prepare and Deliver Sales Presentations:** Create engaging sales presentations to effectively communicate product benefits and features to clients, enhancing understanding and interest.- **Achieve Sales Targets:** Work diligently to meet or exceed monthly and quarterly sales targets, demonstrating a results-driven approach to sales.- **Collaborate with Marketing Teams:** Work closely with marketing to align strategies and provide feedback on market trends, ensuring cohesive sales efforts.**Required Skills and Expectations:**- Strong communication and interpersonal skills are essential for interacting with clients and team members effectively.- A competitive spirit with a passion for sales and setting personal goals demonstrates a drive for success.- Proficiency in using sales software and tools will enhance productivity and efficiency in managing client relationships.- Ability to work independently and manage time effectively in a home office environment is crucial for success in this role.- A good understanding of the sales process, along with a knack for problem-solving, will help in addressing client needs promptly.

Location: UKJob Description:Join our team as a Storekeeper at a prestigious UK jewellery shop! You'll be responsible for managing inventory, receiving shipments, and ensuring our exquisite products are well-organized and secure. Attention to detail and a passion for keeping things in perfect order are key.Requirements:Strong organisational skillsExperience in inventory managementReliable and detail-orientedBenefits: Competitive pay, staff discounts, and a supportive work environment.

The Sales Executive is responsible for generating sales of Ather electric scooters, handling customer inquiries, conducting product demonstrations and test rides, converting leads into bookings, and ensuring an exceptional customer experience throughout the sales journey. The role requires strong communication skills, customer engagement, and achievement of monthly sales targets.

We are looking for a Customer Service Representative to join our team in Jakkur, Bangalore. In this role, you will be the first point of contact for our customers, helping them with their inquiries and ensuring a positive experience.Key Responsibilities:- **Respond to Customer Inquiries:** You will answer questions and resolve issues from customers over the phone, email, or in-person, providing clear and helpful information.- **Maintain Customer Records:** You will ensure all customer interactions are accurately recorded in our systems, helping to keep track of cases and follow up as needed.- **Provide Product Information:** You will assist customers in understanding our products and services, guiding them toward making informed decisions.- **Resolve Complaints:** When customers have problems, you will listen to their concerns and work to find solutions quickly and effectively.- **Collaborate with Team Members:** You will work closely with other departments to offer seamless service, sharing feedback to help improve our processes.Required Skills and Expectations:Candidates should have 1 to 5 years of experience in customer service, preferably in a full-time office setting. A graduate degree is required. Excellent communication skills, both written and verbal, are essential, along with strong problem-solving abilities. You should be able to work independently and in a team environment, managing your time efficiently. A positive attitude and a willingness to learn are also important to thrive in this role.

As an Automotive Service Advisor, you will serve as the main point of contact between customers and the service department of our automotive facility in Bangalore. You will help customers understand their vehicle service needs while providing excellent customer service.Your key responsibilities will include:- **Customer Interaction**: Greet customers, listen to their concerns, and gather necessary information about their vehicles to assess service requirements.- **Service Recommendations**: Analyze customer vehicle issues and suggest suitable service solutions, ensuring customers are well-informed about necessary repairs and maintenance.- **Estimates and Approvals**: Prepare service estimates for customers and obtain necessary approvals to begin work, ensuring transparency and trust.- **Service Follow-up**: Communicate service updates to customers while their vehicles are being serviced and keep them informed about the status of their repairs.- **Documentation**: Maintain accurate records of services provided, parts used, and customer interactions to ensure smooth operations and customer satisfaction.The ideal candidate will possess excellent communication skills, a strong customer service attitude, and a passion for automobiles. A basic understanding of vehicle operations is beneficial. You should be able to work effectively in a team and demonstrate keen attention to detail. Flexibility and a willingness to learn are essential for success in this role, as ongoing training and development opportunities will be provided.