Customer Relationship Job Vacancies in Mumbai

BRIGHT FUTURE RPD HIRING SOLUTIONS WE ARE HIRING - HOLIDAY CRUISE SALES EXPERT Company/Brand: Cordelia Cruises Location: Mumbai, Maharashtra Salary: 45,000 - 50,000 Per Month Hike: Up to 20% on Last CTC Incentives: Uncapped Performance-Based Incentives Experience: 1.5 - 5 Years Qualification: Graduates Only Working Days: 5 Days a Week KEY RESPONSIBILITIES: Convert inbound inquiries, outbound leads, and WhatsApp inquiries into cruise bookings. Understand customer preferences, budgets, and travel plans to recommend suitable cruise packages. Upsell premium cabins, suites, shore excursions, dining, and exclusive event packages. Build long-term customer relationships and encourage repeat bookings. Handle post-sales queries and provide excellent customer service. Manage leads, customer records, and follow-ups using CRM tools. REQUIRED SKILLS & ELIGIBILITY: 1.5-5 years of experience in B2C sales, luxury travel, hospitality, or high-ticket inside sales. Cruise industry experience will be a major advantage. Excellent English and regional language communication skills. Strong sales, negotiation, and customer relationship management skills. Proficiency in professional WhatsApp communication. Comfortable working with CRM software and lead management tools. Willingness to work rotational shifts or weekends during peak holiday seasons. WHAT WE OFFER: Attractive Fixed Salary Package Uncapped Incentive Opportunities Exposure to Luxury Cruise & Travel Sales Comprehensive Product Training Career Growth Opportunities in Sales Leadership Contact: 8595974460 Interested and eligible candidates can contact us for further details.BRIGHT FUTURE RPD HIRING SOLUTIONSConnecting Talent with Opportunities Free Job Assistance No Candidate Charges

Join our Vashi team as a Restaurant Captain, where you will play a vital role in delivering exceptional dining experiences. Were looking for an enthusiastic individual with 1 to 5 years of experience in the restaurant industry.nnAs a Restaurant Captain, your key responsibilities will include:nn- Overseeing Restaurant Operations: You will ensure smooth functioning by managing staff and organizing workflow during peak hours.n- Customer Service: You will provide attentive service to guests, addressing their needs and ensuring they have a positive dining experience.n- Staff Training: You will train and mentor new team members, helping them understand their roles and foster a collaborative environment.n- Coordination with Kitchen: You will communicate effectively with kitchen staff to ensure timely delivery and quality of food orders.n- Quality Control: You will maintain high standards of cleanliness, presentation, and service policies throughout the restaurant.nnTo succeed in this role, you should have a diploma in hospitality or a related field and possess strong leadership skills. Excellent communication and interpersonal skills are essential to engage with guests and team members alike. You should be adaptable and able to handle the fast-paced restaurant environment. A keen eye for detail and a passion for providing outstanding service will set you apart. This is a full-time position based in our office, where we look forward to welcoming a dedicated professional to our team.

As a Sales Manager, you will play a crucial role in driving the company's revenue growth by leveraging your sales expertise. This full-time position is based in Mumbai and requires a graduate with 2 to 8 years of experience in sales or sales education across various fields.In this role, your key responsibilities will include presenting products or services effectively to potential clients, utilizing your excellent communication and negotiation skills to close deals. You will focus on developing strategies to increase revenue and ensuring that your sales targets are met. Your daily activities may also involve fieldwork and interaction with clients to build strong business relationships.To succeed in this position, you must possess strong presentation abilities and be adept at negotiating the best terms for sales deals. Backed by your experience in sales, you should also have excellent communication skills that enable you to convey information clearly. A proactive mindset and the ability to work collaboratively are essential to thrive in this role.This position requires you to work from the office in Mumbai, and you should be comfortable with field visits as needed. You will likely need to use your mobile device for communication with clients and keep necessary sales documents organized. Successful candidates are expected to demonstrate a deep understanding of products and services, ensuring they can effectively engage and persuade potential customers.

We are looking for an enthusiastic Field Sales Executive to join our team in Mumbai. In this role, you will be responsible for driving sales and building strong relationships with clients.Key Responsibilities:- Client Acquisition: Identify and contact potential customers to generate new business opportunities, helping to expand our market presence.- Sales Presentations: Conduct product demonstrations and presentations to clients, effectively showcasing the features and benefits of our offerings.- Relationship Management: Build and maintain strong relationships with existing clients, ensuring high levels of customer satisfaction and repeat business.- Market Research: Gather market intelligence and competitor insights to help shape our sales strategies and tailor our approach to meet customer needs.- Sales Reporting: Maintain accurate records of sales activities, client interactions, and sales pipeline in our CRM system to track progress and results.- Collaboration: Work closely with the marketing and product teams to align sales strategies with promotional campaigns and product launches.Required Skills and Expectations:- Candidates should have a Bachelor's degree in any field and 5 to 7 years of sales experience, preferably in a field sales environment.- Strong communication and interpersonal skills are essential for building rapport with clients.- The ability to work independently and as part of a team is crucial for success in this role.- A results-driven attitude and a strong desire to meet or exceed sales targets are expected.- Proficiency in using CRM tools and Microsoft Office Suite will be an advantage.

A Cabin Crew member is responsible for ensuring the safety, security, comfort, and satisfaction of passengers throughout the flight. The role involves conducting safety demonstrations, assisting passengers during boarding and disembarkation, providing excellent customer service, serving meals and beverages, responding to medical or emergency situations, and ensuring compliance with aviation safety regulations.Cabin Crew members represent the airline's brand and are expected to maintain high standards of professionalism, grooming, communication, and hospitality.Key Responsibilities1. Passenger SafetyConduct pre-flight safety inspections of the aircraft cabin.Check emergency equipment before every flight.Ensure safety equipment is functional and accessible.Verify emergency exits remain unobstructed.Demonstrate safety procedures before takeoff.Ensure passengers comply with safety regulations.Monitor cabin security throughout the flight.Handle emergency situations calmly and efficiently.Administer first aid when required.Coordinate emergency evacuation if necessary.2. Passenger ServiceWelcome passengers professionally.Assist passengers during boarding.Help passengers locate assigned seats.Assist with cabin baggage storage.Provide assistance to elderly passengers, children, and passengers with disabilities.Offer special assistance to pregnant passengers.Resolve passenger concerns courteously.Maintain a positive travel experience.3. Food & Beverage ServicePrepare meal carts.Serve meals and refreshments.Offer beverages according to airline service standards.Handle special meal requests.Monitor passenger dietary requirements.Maintain food hygiene standards.Collect used trays after meal service.Manage onboard inventory.4. Cabin ManagementEnsure cabin cleanliness.Monitor lavatory cleanliness.Maintain cabin temperature and lighting.Secure cabin before takeoff and landing.Conduct regular cabin checks.Assist passengers during turbulence.Ensure seat belts are fastened when required.5. Emergency ResponsibilitiesRespond to fire emergencies.Handle decompression situations.Manage medical emergencies.Perform CPR if trained.Use emergency equipment correctly.Guide passengers during emergency landings.Manage security threats.Coordinate with cockpit crew during emergencies.6. DocumentationComplete flight reports.Record onboard incidents.Prepare inventory reports.Report passenger complaints.Submit lost-and-found reports.Record medical incidents.Maintain accurate service records.7. Customer CareHandle customer complaints professionally.Resolve service issues promptly.Provide information regarding flight schedules.Assist with missed connections.Offer special attention to VIP passengers.Support nervous or anxious passengers.Maintain excellent customer satisfaction.8. TeamworkCoordinate with pilots.Work closely with fellow cabin crew.Assist ground staff during boarding.Coordinate with catering teams.Support maintenance staff when necessary.Participate in crew briefings and debriefings.Daily DutiesBefore FlightAttend pre-flight briefing.Review flight information.Check weather updates.Verify passenger information.Inspect safety equipment.Prepare cabin.Check catering supplies.Ensure emergency equipment is operational.During BoardingWelcome passengers.Verify seating.Assist with luggage.Help special-needs passengers.Conduct safety checks.Ensure cabin readiness.During FlightConduct safety demonstrations.Serve meals and beverages.Respond to passenger requests.Monitor cabin safety.Perform regular cabin inspections.Handle emergencies if required.After LandingAssist passengers during disembarkation.Inspect aircraft cabin.Complete documentation.Report incidents.Secure company equipment.Required QualificationsEducational Qualification10+2 (Higher Secondary) minimum.Diploma or Bachelor's degree preferred.Cabin Crew or Hospitality certification is an advantage.Preferred SkillsTechnical SkillsAviation safety proceduresEmergency responseFirst aid and CPRPassenger handlingCabin equipment operationFood and beverage serviceAviation regulationsDocumentationSoft SkillsExcellent communicationCustomer service orientationTeamworkLeadershipTime managementProblem-solvingDecision-makingPatienceAdaptabilityProfessional appearancePositive attitudeStress managementConflict resolutionCultural awarenessPhysical RequirementsGood overall health and physical fitness.Ability to stand and walk for extended periods.Ability to lift and store cabin baggage.Good vision (corrected vision acceptable as per airline policy).Ability to swim (required by many airlines).No visible tattoos or piercings where prohibited by airline policy.Professional grooming standards.Working ConditionsRotational shifts.Domestic and international flights.Night duties.Weekend and holiday work.Long flying hours.Jet lag and changing time zones.Frequent travel.Equipment UsedSafety and emergency equipmentPublic address (PA) systemInterphoneMeal cartsFirst aid kitsFire extinguishersAutomated External Defibrillator (AED)Emergency slides and life jacketsKey Performance Indicators (KPIs)Passenger satisfaction scoresSafety complianceOn-time cabin readinessService qualityComplaint resolutionEmergency preparednessGrooming and professionalismTeam performanceAccuracy of flight documentationCareer ProgressionCabin Crew / Flight AttendantSenior Cabin CrewLead Cabin CrewCabin SupervisorPurser / Cabin ManagerIn-Flight Service ManagerCabin Crew TrainerQuality & Safety AuditorBase ManagerCabin Services ManagerSalary (India - Approximate)Fresher: 25,000-45,000 per monthExperienced (2-5 years): 45,000-80,000 per monthSenior Cabin Crew: 80,000-1,50,000+ per monthInternational airlines may offer significantly higher compensation, along with layover allowances and travel benefits.

Branch Manager Job Description :- Branch Manager should have deep and strong knowledge of sensor, Temperature controller, thyristors, safety,etc Hands on experience of CRM portal Good knowledge of industry segment Automation, packaging, pharma, HVAC, printing, automobile. Dealer Management/ Experience of managing channels. Having the good knowledge OEMs and end user. Develop strong business relationships with key customers. Together with the branch management team develop strategies to ensure business growth through effective account management and direct customer and market communications. Co-ordinate with other Managers to ensure efficient sharing of resources between branches including National account sales, training and technical support, and project resources. Drive Schneider initiatives by collaborating across business units with clear results. Team handling experience of minimum 5 nos of members Administration Support at branch Achieve target of individual and regionalQualification: B. Tech (Electrical, Electronics Or Instrumentation) Post graduation (Not Compulsory)Experience : Minimum 07-10 Years experience also considered Team handling experience is mandatorySkills : Excellent strategic leadership skills Strong presentation and written and communication skills Advanced understanding of Industrial Automation Excellent customer relationship skills Capability to think beyond the branch activities to continue growth Strong sales, technical and management skills Proficient in Microsoft Office programs including but not limited to, Word, Access and Excel.

To market multiple products individually in property, Chemicals, and Solar products, Executives and Engineers will be preferred