Customer Relationship Job Vacancies in Mumbai

We are looking for a Customer Relationship Officer to join our team in Mumbai. This is a full-time position suitable for individuals with 0 to 3 years of experience. The ideal candidate should have completed at least the 10th grade and be eager to learn and grow in customer service.Bike and valid driving licence required. Age should be between 20-30 years. Current openings in Branches across Mumbai, Thane, Navi Mumbai, Kalyan, Dombivli, Bhiwandi, Badlapur, Karjat, Titwala, etcKey Responsibilities: 1. **Collection and Loan Disbursement **: acquire new customers through loan disbursement and collection of EMI. Engage with customers through various communication channels to address their queries, provide information, and resolve issues effectively.2. **Relationship Building**: Develop and maintain strong relationships with customers by understanding their needs and delivering tailored solutions to enhance their experience.3. **Feedback Collection**: Gather customer feedback to identify areas for improvement, ensuring that services meet customer expectations and contribute to business growth.4. **Documentation**: Maintain accurate and up-to-date records of customer interactions, inquiries, and resolutions in the database for future reference and analysis.5. **Team Coordination**: Collaborate with other departments to ensure a seamless customer experience and timely issue resolution.Required Skills and Expectations:The ideal candidate should possess strong communication skills to effectively interact with customers. A positive attitude and willingness to adapt to various situations are essential. Basic computer skills and knowledge of customer service practices are preferred. The candidate should be able to work in a fast-paced environment, demonstrate problem-solving abilities, and be a team player with a focus on achieving customer satisfaction.Send cv on whatsapp 9307170831

SALES AND MARKETING require 6 Candidates , salary 2.5 to 3.5 CTC and above insentive basis, require only Male candidates minimum education 12 th pass . fresher candidates are also welcome .A-205 AHCL HOMES NEAR SHIMPOLI METRO STATION OPP. SHIMPOLI TELEPHONE EXCHANGE BORIVALI WEST MUMBAI 400092

Summary: We are looking for a dynamic and result-oriented sales professional with 2+ years of experience in Business Development, Sales, or Client Acquisition to join our Client Acquisition & Partnerships team. The ideal candidate should possess a proven ability to generate business opportunities, build long-term client relationships, close deals, and consistently achieve sales targets. This role requires strong communication, negotiation, and consultative selling skills while representing Gyansthan's educational solutions across schools, colleges, universities, and corporate partners.Key ResponsibilitiesBusiness Development & Lead GenerationClient Acquisition & Relationship ManagementSales Planning & Target AchievementCross-functional CollaborationSkills and EligibilityBachelor's Degree in Business, Marketing, Management, or any related discipline.1-3 years of proven experience in Sales, Business Development, Client Acquisition, or Partnerships.Experience in the Education, EdTech, Training, Consulting, or Service industry will be preferred.Excellent verbal and written communication skills.Target-oriented mindset with a strong ownership attitude.Willingness to travel across Maharashtra and India for client meetings, conferences, and business development activities.

Key responsibilities:1. Managing customer relations2. Traveling to customer locations for tools servicing/after-sales service3. Working on the promotion of new toolsQualities We Are Looking For -1. Quick learner2. Basic Fluency in English3. Knowledge of Tally (preferred)

Responsible for managing front desk operations, welcoming visitors, handling incoming calls and inquiries, maintaining visitor records, scheduling appointments, and coordinating administrative support. The candidate should possess good communication skills, basic computer knowledge, a professional attitude, and the ability to manage multiple tasks efficiently.

We are seeking a courteous, organized, and proactive Front Desk Executive to be the first point of contact for our patients at Eye Solutions - The Complete Eye Hospital. The ideal candidate will handle front office operations, appointment coordination, billing support, and ensure a smooth patient experience. This role is well-suited for individuals who enjoy interacting with people and can multitask in a healthcare environment.

We are seeking a Customer Service Associate to join our team in Mumbai. In this role, you will be the first point of contact for our customers, helping them with their inquiries and ensuring a positive experience.**Key Responsibilities:**- **Customer Support:** Respond to customer questions via phone, email, or chat, providing timely and accurate information.- **Issue Resolution:** Handle complaints and issues effectively, working to resolve them to the customers satisfaction while following proper procedures.- **Product Knowledge:** Maintain a good understanding of our products and services to provide correct information and guidance to customers.- **Data Entry:** Accurately log customer interactions and feedback in our systems to help improve services and recordkeeping.- **Collaboration:** Work closely with other teams to address complex customer issues and contribute to team goals.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential to interact with customers effectively.- **Problem-Solving Abilities:** A proactive approach to identify issues and find solutions quickly enhances customer satisfaction.- **Team Player:** Willingness to work collaboratively with coworkers to improve service quality and team performance.- **Adaptability:** Ability to thrive in a fast-paced environment and adjust to changing priorities or demands.- **Basic Computer Skills:** Familiarity with computer systems and software is important for data entry and communication tasks.- **Positive Attitude:** A friendly and helpful demeanor is crucial for ensuring a great customer experience. This is a full-time position, and you will be required to work from the office. No prior experience is necessary, making this a great opportunity for freshers.

We are looking for enthusiastic individuals to join our team as Air Ticketing Staff. This role is perfect for freshers who have completed at least 10th grade and want to start a career in the travel industry. **Key Responsibilities:**- **Ticket Booking:** Handle the booking of air tickets for customers efficiently using the airline's booking system, ensuring accuracy and timely confirmations.- **Customer Service:** Provide exceptional assistance to customers regarding their travel inquiries, helping them select flights that fit their needs and budget.- **Fare Calculation:** Analyze and calculate fares for different travel itineraries, ensuring customers receive the best rates and options available.- **Documentation Management:** Keep all travel documents organized, including tickets, itineraries, and boarding passes, to support a smooth travel experience for customers.- **Issue Resolution:** Address and resolve any issues related to bookings, cancellations, or changes in travel plans, assisting customers with a friendly and professional approach.**Required Skills and Expectations:**Candidates should have a strong desire to learn about the travel industry and excellent communication skills to interact with clients effectively. Attention to detail is important for accurately processing bookings and handling travel documentation. A customer-oriented approach is crucial, as the role involves assisting and guiding travelers through their ticketing needs. Basic computer skills are necessary for using reservation systems and managing customer information. Being a team player with a positive attitude will help you thrive in this fast-paced environment.

Customer Support Executive Education: HSC is a must with excellent communication skills. English speaking and writing skills are a must.Location: WONDRx HQ (Vikhroli, Mumbai) - 100% Work from Office. The RoleYou are the voice and the frontline of WONDRx. We are revolutionizing how doctors and patients connect by digitizing prescriptions.

We are seeking a dedicated Relationship Officer to join our team in Ghatkopar, Mumbai. This role is essential for building and maintaining positive relationships with clients, ensuring they have a satisfying experience.Key Responsibilities:1. **Client Interaction**: Engage with clients regularly to understand their needs and provide tailored solutions, enhancing customer satisfaction and loyalty.2. **Relationship Building**: Foster strong relationships by maintaining regular communication, addressing concerns, and offering support, which promotes trust and long-term partnerships.3. **Data Management**: Keep accurate records of client interactions and feedback to identify trends, enabling us to improve service offerings continually.4. **Sales Support**: Assist in identifying upsell and cross-sell opportunities that can benefit clients while driving business growth.5. **Reporting**: Prepare reports on client interactions and suggestions for improvements, which will help in strategic decision-making.Required Skills and Expectations:The ideal candidate will have 1 to 3 years of experience in customer service or a related field. A minimum of a 12th-grade education is required, and candidates must be male due to specific team dynamics. Effective communication skills are crucial, along with a friendly demeanor to connect well with clients. Candidates should be proactive, detail-oriented, and able to work independently as well as part of a team. Willingness to learn and adapt in a fast-paced environment is essential for success in this position

Handle customer queries via phone, email, chat, or social mediaResolve customer complaints efficiently and professionallyProvide accurate information about products, services, and policiesMaintain records of customer interactions and transactionsEscalate unresolved issues to the concerned departmentFollow up with customers to ensure issue resolutionMeet response time and customer satisfaction targetsCoordinate with internal teams for smooth customer support operationsMaintain professionalism and empathy during customer interactions

We are looking for a Customer Representative to join our team in Malad West, Mumbai. This role is perfect for individuals with fresh ideas and a willingness to learn. Your main goal will be to assist customers and ensure they have a pleasant experience.contact Firoz 8657935383Key Responsibilities:1. **Customer Assistance**: Respond to customer inquiries through phone, email, or in-person, providing clear and helpful answers to their questions.2. **Problem Solving**: Identify customer issues and work towards resolving them promptly and efficiently, ensuring they feel valued and heard.3. **Communication**: Maintain friendly and professional communication with customers, helping to build strong relationships and trust.4. **Feedback Collection**: Gather customer feedback and suggestions to help improve our services and products, making sure their voice is heard.5. **Reporting**: Keep detailed records of customer interactions and transactions, which will help us identify areas for improvement.Required Skills and Expectations:Candidates should possess excellent communication skills, both written and verbal, along with a positive attitude and strong interpersonal skills. Being a team player is essential, as you will be collaborating with others to enhance customer satisfaction. We expect candidates to be proactive, show willingness to learn, and handle tasks with responsibility. Attention to detail and the ability to multitask are also important, as you will be managing various customer requests at the same time.contact Firoz 8657935383

We are looking for a CRM Executive to join our team in Andheri East. This is a full-time position suitable for fresh graduates or those with up to one year of experience.**Key Responsibilities:**- **Manage Customer Relationships:** Maintain and nurture relationships with clients to enhance customer satisfaction and loyalty.- **Data Entry and Management:** Accurately enter and update customer information in the CRM system to ensure data integrity and accessibility.- **Support Sales and Marketing Teams:** Collaborate with these teams by providing them with customer insights and data that can help improve their strategies and outreach.- **Respond to Customer Inquiries:** Address customer questions and concerns promptly and effectively, providing excellent service to maintain a positive company image.- **Monitor Customer Feedback:** Collect and analyze customer feedback to identify areas for improvement in service and product offerings.**Required Skills and Expectations:**Candidates should have a B.Sc degree and possess strong communication skills to effectively interact with customers and team members. Basic knowledge of CRM software would be an advantage. Attention to detail is crucial, as this role involves managing significant amounts of customer data. Adaptability and a willingness to learn are also important, as the candidate will be working in a dynamic environment. A proactive attitude towards problem-solving and a desire to contribute to team goals will be highly valued.

Welcoming patients on the mobile and in-person and answering patient inquiresScheduling appointments for patientsTaking payments from patientsArranging calls to respective departmentsBillingsMaintaining the reception areaKeeping office records up to dateHandling OPD & OT cashHelping in Mediclaim & CashlessTaking feedbacks from patientsPreparing Patients bill and DischargeManaging In put & out put recordsEnd of the day Sending email of payment collection