Array ( [0] => customer-associate [1] => kolkata ) 200+ Customer Associate Jobs in Kolkata,Customer Associate Job Vacancies in Kolkata West Bengal
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Customer Associate Job Vacancies in Kolkata

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Airport Customer Service Associate Jobs For 12th Pass Freshers

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Customer Relationship Airline Operations Airport Operation Passenger Handling Airline Customer Service Airport Ticketing
We are seeking a friendly and motivated Airport Customer Service Associate in Kolkata, India. This entry-level role is perfect for individuals eager to start their careers in the aviation industry.As an Airport Customer Service Associate, your primary responsibilities will include:- Greeting passengers: You will welcome travelers at the airport, ensuring they feel comfortable and informed.- Assisting with check-in: Help passengers with the check-in process, ensuring they have all necessary documents and assisting with baggage.- Providing information: Offer accurate information about flight schedules, boarding gates, and airport services to help passengers navigate the airport smoothly.- Handling inquiries: Respond promptly to passenger questions and concerns, providing solutions and support to enhance their travel experience.- Supporting in emergencies: Stay alert and assist during any emergency situations, ensuring passenger safety and following protocols.To be successful in this role, candidates should possess strong communication and interpersonal skills, enabling them to interact positively with diverse passengers. A friendly and approachable demeanor is essential, as well as the ability to work in a fast-paced environment. Attention to detail and problem-solving skills are important for addressing passenger needs effectively. Candidates should have at least a 12th-grade education and be comfortable working full-time in an office setting at the airport. Previous experience is not necessary but is a plus.
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Hiring For B.A Freshers - Business Development Associate

Tutopia Pvt Ltd.

  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Topsia Kolkata
Customer Care Inside Sales B2B Sales Lead Generation Confidence Problem Solving Convincing Power
Job Description: 1. Meeting with parents and students (online or in-person) to explain educational products, learning methodologies, and curriculum benefits.2.Consistently meeting or exceeding weekly, monthly, and quarterly revenue and enrollment targets.3.Identifying new prospective clients through research and outreach, and converting leads into paid enrollments.4. Building strong relationships with students, parents, and academic institutions to ensure retention.5.Maintaining detailed records of interactions, follow-ups, and sales progress using CRM tools.Education: Bachelor's degree in any discipline. A keen interest in the education sector and a passion for mentoring students.Compensation: Typically involves a fixed salary + attractive performance-based incentives.
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Face-to-Face For Airport Customer Service Associate Jobs (Freshers)

Aerodrome

  • Fresher
  • 3.8 Lac/Yr
  • Kolkata
Customer Care Associate Communication Computer Customer Relationship Passenger Handling
deal with passenger flight queries. verify travel documents and provide boarding passes. weigh luggage and collect any excess weight charges. take care of children travelling alone, VIPs and people who need assistance.* Listen to customers' questions and concerns and provide answers or responses.* Provide information about products and services.* Take orders, calculate charges, and process billing or payments.* Review customer accounts and make changes, if necessary.* Handle returns or complaints.if you have any queries, you can contact this number + 91 9330374107
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Customer Associate Fresher (Female)

Reliance Retail

  • 0 - 6 yrs
  • 0.9 Lac/Yr
  • Kolkata
Microsoft Excel Voice Process Customer Service
As a Customer Associate, you will play a vital role in ensuring customer satisfaction and providing support through various channels. This is a full-time work-from-home position based in Kolkata, and we welcome candidates with 0 to 6 years of experience. **Key Responsibilities:**- **Assist Customers:** Provide timely and helpful responses to customer inquiries through phone, email, or chat. Your role is crucial in addressing customer needs and ensuring they have a positive experience.- **Resolve Issues:** Identify and troubleshoot customer problems effectively. You will be responsible for finding solutions that meet customer expectations and resolve their concerns.- **Maintain Records:** Keep detailed and accurate records of customer interactions and transactions. This helps in tracking issues and improving service quality.- **Feedback Collection:** Gather customer feedback about products and services. This information is valuable for the improvement and development of offerings.- **Team Collaboration:** Work closely with other team members to ensure customer needs are met. Effective communication with colleagues enhances overall service quality.**Required Skills and Expectations:**The ideal candidate should be a female with a minimum educational qualification of 10th pass. You should possess excellent communication skills for clear interactions with customers. A friendly and patient attitude is essential for dealing with various customer personalities. Basic computer skills and familiarity with online communication tools are necessary. We expect you to be proactive in learning about our products and services to serve customers more effectively. Time management and organizational skills are also important, as you will be handling multiple inquiries at once.
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Jobs by Related Category

Call Center Executive || Freshers & Experienced

Realince Retail Limited

  • 0 - 6 yrs
  • 0.9 Lac/Yr
  • Female
  • Alipore Kolkata
Customer Support BPO Non Voice
We are seeking a dedicated and enthusiastic Call Center Associate to join our team in Alipore, Kolkata. This position is suitable for candidates with little to no experience. The ideal candidate will have a passion for helping customers and will work from home.As a Call Center Associate, your main responsibilities will include:1. **Customer Support**: Answer incoming calls from customers, addressing inquiries and providing information in a friendly and efficient manner. 2. **Issue Resolution**: Listen carefully to customer issues, troubleshoot problems, and provide appropriate solutions when possible.3. **Data Entry**: Accurately record customer interactions and maintain detailed logs in the database for future reference.4. **Follow-Up**: Ensure timely follow-up with customers on unresolved issues, confirming that their concerns are addressed satisfactorily.5. **Team Collaboration**: Work with team members and supervisors to improve service delivery and share customer feedback.To be successful in this role, you should have excellent communication skills and a clear speaking voice. The ability to stay calm under pressure is essential, as is a commitment to providing top-notch customer service. Basic computer skills and familiarity with digital communication tools will help you excel. You should be able to work independently and manage your time effectively, as this is a work-from-home position. A positive attitude and a willingness to learn will greatly benefit your performance and growth in this role.
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Interview For Customer Service Associate || 10th Pass - Freshers

Pemlix Technology Solutions

  • 0 - 2 yrs
  • 1.3 Lac/Yr
  • Kolkata
International BPO Non Voice Process BPO Customer Guidance
We're Hiring: Customer Service Representative (Outbound UK Process)Location: Behala Taratala, Kolkata (WFO Only) Shift Time: 1 PM 10 PM (Fixed Timing)Work Days: Monday to Saturday (6 Days a Week)Freshers Welcome!About Us Pemlix Technology Solutions Pvt Ltd.At Pemlix, we're all about delivering smart, scalable IT & BPO solutions for businesses across the globe. From lead generation to back office support, we keep things moving and clients happy. Our growing team is now on the lookout for energetic, talkative, and driven individuals to join our outbound UK process.What You'll Be Doing ?Make outbound calls to UK-based customers (no night shifts!)Share information about our services and offersGenerate leads, follow up, and keep conversations engagingMaintain accurate call records and customer infoBe the voice that makes a difference helpful, polite, and professionalWhat Were Looking For:Great communication skills (English fluency is a big plus!)Confidence on calls and a positive attitudeAbility to handle rejections without losing your coolBasic computer skillsFreshers encouraged to apply training will be providedExperienced candidates must have valid document proof (ID, experience letter, etc.)Why Join Us?Fixed day shift: 1 PM 10 PM (UK timing, but no late nights!)Sundays OFF Friendly team, supportive work cultureLearn the ropes of the BPO industry and grow your careerAttractive salary + incentives for performance + PF & ESI Drop facilities available for females employeesContact us - 9073150150
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Hiring Freshers || Boarding Pass Executive

Fly Careers

  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Kolkata
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking
We are looking for a Boarding Pass Executive to join our team in Kolkata. This is an entry-level position suitable for candidates with up to one year of experience. You will play a vital role in ensuring passengers receive their boarding passes efficiently and accurately.Key Responsibilities:- **Issuing Boarding Passes**: You will assist passengers in obtaining their boarding passes, ensuring all information is correctly printed and up to date.- **Customer Service**: You will greet and assist travelers, addressing their queries and providing information to ensure a smooth boarding process.- **Data Entry**: You will accurately enter passenger data into the system, helping maintain organized records and ensuring quick access to information.- **Collaboration**: You will work closely with other team members and departments to coordinate boarding procedures and respond to issues as they arise.Required Skills and Expectations:Candidates must have a minimum of a 10th-grade education. We are looking for individuals who are detail-oriented and possess good communication skills. A willingness to learn and the ability to work in a fast-paced environment are essential. Proficiency in basic computer operations is an advantage. Teamwork and a positive attitude are crucial for success in this role. Previous experience in customer service or travel-related fields will be considered a plus, though not mandatory.
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Hiring For 10th Pass Freshers - Customer Service Associate

Pemlix Technology Solutions Pvt Ltd

  • 0 - 2 yrs
  • 1.5 Lac/Yr
  • Taratala Kolkata
Customer Care Cons Customer Guidance Customer Relationship International BPO Domestic BPO Non Voice Process BPO Non Voice BPO
Job Opening: Non-Voice Robo Process Executive (International Process)Location: [Kolkata/Taratala Webel IT Park Near Jinjira Bazaar]Shift Timing: 1:00 PM 10:00 PM (Fixed Shift)(Drop will be provided to only Girls)Working Days: Monday to SaturdayWeekly Off: Sunday (Fixed)Job Description:We are hiring Non-Voice Robo Process Executives for our international outbound call center. This is a system-based role no calling or voice communication involved. Candidates should be able to understand basic English and follow process instructions accurately.Eligibility Criteria:Minimum Qualification: Class 10 (Matriculation)Age Limit: 18 35 yearsCommunication: Should understand English (reading & comprehension)Experience: Freshers are welcomeKey Responsibilities:Manage automated outbound processes efficientlyMonitor and report system performanceComplete assigned tasks with accuracy and timelinessFollow company SOPs and maintain process qualitySkills Required:Basic computer knowledgeAverage communication skillsAttention to detail and disciplineAbility to follow instructions carefullySalary & Benefits:Fixed Salary (no sales target pressure)Paid Training Provided by CompanyPerformance BonusReferral Incentive ProgramSupportive and growth-oriented work environment
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Customer Service Associate Jobs For Freshers - Kolkata

SF SERVICES PVT.LTD

  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Kolkata
Good Communication Skills Financial Knowledge The Ability to Navigate Various Banking System
A customer Service Associate(CSA) or Customer Service Officer (CSO) in a bank acts as the primary link between customers and the financial institution,balancing operational tasks with customer service.Candidates are responsible for accurately processing transactions, opening accounts and addressing customer queries to ensure high satisfaction.
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Urgent Requirement For Customer Service Associate

ProlificHr

  • 1 - 4 yrs
  • 2.5 Lac/Yr
  • Kolkata
Domestic BPO BPO Customer Guidance Customer Care Cons BPO Operations
### **Job Title: Customer Support Executive (Call Centre)****Location:** Kolkata**Job Type:** Full-Time#### **Job Responsibilities:*** Handle inbound and outbound customer calls professionally.* Resolve customer queries in a timely and efficient manner.* Maintain accurate records of customer interactions in the system.* Follow company guidelines and maintain call quality standards.#### **Eligibility Criteria:*** Minimum Qualification: 12th Pass / Graduate.* **Freshers cannot apply.*** **Minimum 3 months of BPO experience is mandatory.*** **Intermediate level of English communication is required.*** Basic computer knowledge is essential.#### **Job Details:*** Day Shift only.* Sunday Fixed Off + Selective Government Holidays.* No Sales / No Targets.* KPI-based Incentives.* Immediate Joiners Preferred.#### **Salary:*** As per industry standards (Based on experience and interview performance). Interested candidates can call or WhatsApp: **6291197911**
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Delivery Associate (1-2 Years)

SI Enterprise

  • 1 - 2 yrs
  • South Kolkata
Teamwork Supply Chain Customer Service Logistics Management
We are looking for Delivery Associate who is responsible for day to day delivery to Retailer's
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Customer Service Associate Jobs For Freshers - Kolkata

NSB BPO Solutions Private Limited

  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Kolkata
BPO Operations Domestic BPO Customer Relationship
Customer care executive.
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Freshers & Experience || Full Time || Delivery Associate

Big Basket

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Bidhannagar Kolkata
Area Knowledge Customer Handling Delivery Excellence Coordination Skills Shipment Route Planning
Urgently hiring for AMAZON Office location - Bidhannagar Kolkata ( Delivery Pincode - 700011 )Rajabazar, Bidhannagar, Manictala, Kankurgachi, Phoolbagan 14/delivery, 12/pickup ( Monthly Salary - upto 20k ) Call- 6291701635
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Hiring Freshers || Back Office Executive

Reliance Nippon Life Insurance

  • 0 - 2 yrs
  • 2.8 Lac/Yr
  • South Kolkata
Customer Care Backend
In this role, you will be responsible for handling administrative tasks and providing support to the back office team. This includes data entry, maintaining records, organizing documents, and assisting with other daily operations. Key responsibilities include:- Managing and updating database systems: You will be responsible for inputting, updating, and maintaining accurate data in various systems.- Organizing and managing files: You will ensure that all documents and files are properly organized and easily accessible.- Assisting with administrative tasks: You will provide support to the back office team by handling tasks such as preparing reports, responding to emails, and coordinating with other departments.To excel in this role, you should have strong attention to detail, good organizational skills, and the ability to work well in a team. A 12th Pass education and 0-2 years of experience are required for this position. The ideal candidate will be proficient in basic computer skills and have a willingness to learn and adapt to new tasks.
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Face-to-Face For Customer Service Associate Jobs (Freshers)

Cloud Vista Services

  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Kolkata
Customer Care Cons BPO Operations Domestic BPO BPO MS Excel Inbound Calls Outbound Calls
Key Responsibilities:1. Handle inbound and outbound calls: You will be responsible for answering customer inquiries and resolving issues over the phone.2. Provide excellent customer service: Ensure that customers are satisfied with the resolution provided and maintain a positive interaction throughout the call.3. Document customer interactions: Record relevant information about each customer interaction accurately for future reference.4. Assist customers with product inquiries: Help customers with any questions they may have regarding the company's products or services.5. Collaborate with other team members: Work closely with your team to ensure a seamless customer experience and resolve any escalated issues efficiently.Required Skills and Expectations:- Strong communication skills: You should have excellent verbal communication skills and be able to convey information effectively.- Good problem-solving abilities: Ability to think on your feet and come up with solutions to customer issues promptly.- Basic computer skills: Proficiency in MS Excel and the ability to navigate through different software systems.- Patience and empathy: Display patience and empathy towards customers, even in challenging situations.- Ability to work in a fast-paced environment: Be able to multitask and handle a high volume of calls efficiently.
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Fresher hiring for Customer Service Associate

Flyhie Aviation

  • 0 - 1 yrs
  • 9.0 Lac/Yr
  • Sonarpur Kolkata
Customer Care Cons Customer Relationship Customer Guidance
As a Customer Service Associate in Sonarpur, Kolkata, you will be responsible for providing excellent customer care by addressing inquiries, resolving issues, and maintaining strong customer relationships. Your key responsibilities include responding to customer queries promptly, offering guidance and assistance, and ensuring customer satisfaction at all times.To excel in this role, you must possess strong communication skills, a customer-focused mindset, and the ability to work effectively in a team. A high school diploma or equivalent is required, and previous experience in customer service is preferred but not mandatory. Freshers with a willingness to learn and grow in a customer service role are welcome to apply. This full-time position will require you to work from the office, so reliability and punctuality are essential. If you are passionate about delivering exceptional customer service and are eager to kickstart your career in this field, we encourage you to apply.
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Hiring For 12th Pass Freshers - Customer Service Associate

Cogent E-Services Limited

  • 0 - 3 yrs
  • Shantiniketan Kolkata
BPO Inbound Calls Outbound Calls BPO Voice Hindi BPO English
**Job Description: Customer Care Executive (Voice & Sales Process)**We are seeking Customer Care Executives to join our dynamic team for both Voice and Sales processes. As a Customer Care Executive, you will handle incoming calls, address customer inquiries, provide information about our products/services, and promote sales through effective communication. Fluency in English is mandatory, along with proficiency in any one of the following languages: Hindi, Marathi, Tamil, Telugu, Malayalam, or Kannada.**Qualifications:**- Minimum educational qualification: 12th pass.- Age between 18 to 30 years.- Strong verbal and written communication skills in English and one regional language.- Ability to empathize with customers and resolve their queries efficiently.- Prior experience in customer service or sales will be advantageous.**Responsibilities:**- Manage and resolve customer complaints.- Achieve sales targets and goals set by the company.- Maintain customer satisfaction through excellent service.**Salary and Benefits:**- Salary range: INR 15,000 to 18,000 per month.- Incentives based on performance.- Comprehensive training and growth opportunities.
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Customer Service Associate || Freshers & Experienced

Starking Aviation Academy

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Kolkata
Customer Relationship Customer Guidance
We have vacant of 50 Customer Service Associate Jobs in Kolkata for Freshers Educational Qualification : 12th Pass, 10th Pass Skill Customer Relationship, Customer Guidance etc.
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Fresher hiring for Customer Service Associate

Vibrant Infocom Pvt Ltd

  • 0 - 1 yrs
  • 1.0 Lac/Yr
  • Salt Lake Kolkata
Customer Guidance Customer Care
Job Openings for 10 Customer Service Associate Jobs for Freshers in Salt Lake, Kolkata having Educational qualification of : 12th Pass with Good knowledge in Customer Care, Customer Guidance etc.
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Hiring Fresher - Customer Associate - Kolkata

Jobstox

  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Kolkata
Customer Service Customer Associate
Looking for candidates who can speak fluent Oriya or Assamese.
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Hiring Fresher / Customer Service Associate / 12th Pass

Vibrant Infocom Pvt Ltd

  • 0 - 1 yrs
  • 1.0 Lac/Yr
  • Salt Lake Kolkata
Customer Guidance Customer Care
We have vacant of 10 Customer Care Associate Jobs in Salt Lake, Kolkata for Freshers Educational Qualification : 12th Pass Skill Customer Care , Customer Guidance etc.
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Face-to-Face For Airport Customer Service Associate Jobs (Freshers)

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Kolkata
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate in Kolkata, you will help travelers with their needs at the airport. This full-time position is perfect for those looking to start their career in customer service.Key Responsibilities:1. **Assist Passengers**: Greet and support travelers throughout their journey, addressing inquiries about flights, baggage, and airport facilities to ensure a smooth experience.2. **Check-in Process**: Help passengers with the check-in process, including issuing boarding passes and checking baggage, while maintaining a friendly and efficient environment.3. **Problem Resolution**: Handle customer complaints or issues promptly and professionally, ensuring satisfaction and a positive travel experience.4. **Information Dissemination**: Provide accurate information about flight schedules, gate changes, and other important updates, ensuring passengers are well-informed throughout their time at the airport.5. **Collaboration with Team**: Work closely with other airport staff, including security and airline personnel, to ensure efficient operations and high-quality service.Required Skills and Expectations:Candidates should have completed their 12th grade and possess excellent communication skills, both verbal and written. A friendly and helpful attitude is essential, along with the ability to work in a fast-paced environment. Basic computer skills and a willingness to learn about airport operations are important. Being a team player is crucial, as you will work closely with others to create a positive experience for all travelers.FOR ANY QUERIES CONTACT - 8149091914
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Interview For Airport Passenger Service Associate || 12th Pass - Freshers

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking Ticket Checking Staff Ticket Support Executive Relationship Development
As an Airport Passenger Service Associate in Kolkata, you will play a vital role in ensuring a smooth and pleasant experience for travelers. You will be responsible for various tasks that help support passengers from check-in to boarding.Key Responsibilities:- **Check-In Assistance**: Help passengers with the check-in process, ensuring they know what documents are needed and guiding them through the procedures.- **Luggage Handling**: Assist passengers with their luggage, providing information about weight limits and helping them with baggage drop-off.- **Provide Information**: Answer questions from travelers regarding flight details, gate information, and airport services to ensure they have the assistance they need.- **Customer Support**: Address and resolve any concerns or complaints from passengers by providing them with the necessary support and guidance.- **Boarding Facilitation**: Help manage the boarding process by checking boarding passes and guiding passengers to their designated gates.- **Emergency Preparedness**: Stay aware of safety protocols and assist in emergencies, ensuring passenger safety at all times.Required Skills and Expectations:- Strong communication skills are crucial for interacting with passengers and addressing their needs effectively.- A friendly and positive attitude will help create a welcoming environment for travelers.- Basic computer skills are required to manage check-in systems and access flight information.- Ability to work in a fast-paced environment while maintaining attention to detail is important to ensure smooth operations.- Willingness to work flexible hours, including weekends and holidays, is essential to accommodate flight schedules and passenger needs.
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Air Ticketing Agent (Freshers) Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking
We are looking for an enthusiastic Air Ticketing Executive in Kolkata who will assist customers in booking and managing their flight tickets. This role is perfect for candidates with a passion for travel and customer service, even those with little to no experience.Key Responsibilities:- **Customer Interaction:** Engage with customers over the phone and in-person to understand their travel needs and assist them in booking flights.- **Booking Management:** Use ticketing software to issue and modify airline tickets, ensuring accurate bookings and timely confirmations for customers.- **Problem Solving:** Address and resolve inquiries or issues related to flight bookings, cancellations, and schedule changes in a professional manner.- **Documentation:** Maintain accurate records of all transactions and customer interactions, ensuring compliance with company policies and industry regulations.- **Team Collaboration:** Work closely with the sales team and other departments to ensure smooth operations and enhance customer satisfaction.Required Skills and Expectations:Candidates should possess good communication skills in English and local languages, along with a strong customer service orientation. Basic computer skills and familiarity with ticketing software are desirable, but training will be provided. A positive attitude, attention to detail, and the ability to work in a fast-paced environment are essential for success in this role. Candidates should be committed to fostering a friendly and helpful atmosphere for all customers.CONTACT - 7365059677 (shoubhik)
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Hiring Freshers || Passenger Service Associate

Fly Careers

  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Kolkata
Calm Under Pressure Critical Thinking Efficient Empathy Knowledge Of Airport Procedures Language Proficiency Multitasking Problem-solving Teamwork Time Management Customer Service Interpersonal Skills Conflict Management Conflict Resolution Computer Skills Attention to Detail Communication Skills Patience Adaptability Organizational Skills
As a Passenger Service Associate in Kolkata, you will play a vital role in ensuring that passengers have a pleasant experience. Your main responsibilities will include:- **Greeting Passengers:** Welcoming passengers with a friendly smile and assisting them with any inquiries or needs.- **Checking In Passengers:** Helping passengers with the check-in process by verifying their information and issuing boarding passes.- **Assisting with Luggage:** Helping passengers with their luggage, ensuring that it is handled properly and safely.- **Providing Information:** Offering accurate information about flight schedules, gate numbers, and any travel-related queries to help passengers navigate the airport terminal.- **Resolving Issues:** Addressing passenger concerns or complaints promptly and professionally, ensuring they feel valued and heard.- **Collaborating with Team Members:** Working closely with other staff members to maintain smooth operations and ensure that passengers receive the best service possible.To succeed in this role, you should possess the following skills and expectations:- Excellent communication skills to interact effectively with passengers and team members.- Strong problem-solving abilities to quickly address passenger concerns and provide solutions.- A friendly and approachable attitude to create a welcoming atmosphere for all passengers.- Basic computer skills to manage check-in systems and assist with documentation.- Ability to work in a fast-paced environment and handle stress while maintaining a positive demeanor.Candidates should have completed at least their 10th grade education and have a passion for customer service. Prior experience is not necessary, making this role suitable for freshers looking to start their careers in the aviation industry.
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Passenger Service Associate (Freshers) Kolkata

Fly Careers

  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Kolkata
Calm Under Pressure Critical Thinking Efficient Empathy Knowledge Of Airport Procedures Language Proficiency Multitasking Problem-solving Teamwork Time Management Customer Service Interpersonal Skills Conflict Management Conflict Resolution Computer Skills Attention to Detail Communication Skills Patience Adaptability Organizational Skills
As a Passenger Service Associate in Kolkata, you will be responsible for providing excellent service to passengers. Your role will involve assisting travelers at the airport or transportation facilities to ensure their journey is smooth and enjoyable.**Key Responsibilities:**- **Greeting Passengers:** Welcome passengers with a friendly smile and assist them in understanding the services available.- **Check-In Assistance:** Help passengers with the check-in process, including issuing boarding passes and checking luggage.- **Information Desk Services:** Provide accurate information regarding flight schedules, gate numbers, and other travel-related inquiries.- **Handling Complaints:** Address any passenger concerns or issues in a calm and tactful manner, ensuring customer satisfaction.- **Coordination with Teams:** Work closely with other airport staff to ensure seamless service delivery and support during busy periods.**Required Skills and Expectations:**You should possess strong communication skills in both English and Bengali to interact effectively with passengers. A friendly and approachable personality is essential, along with the ability to work in a fast-paced environment. Organizational skills are important for managing multiple tasks efficiently. Candidates should be willing to learn and adapt, as customer needs may vary. While prior experience is not necessary, a commitment to excellent customer service is vital. Flexibility in working hours, including weekends and holidays, is expected as part of this full-time role.
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Openings For Airport Customer Service Associate || Freshers & Experienced

Fly Careers

  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Kolkata
Airline Customer Service Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling
We are looking for an enthusiastic Airport Customer Service Associate to join our team in Kolkata. In this role, you will assist passengers at the airport, ensuring they have a smooth and pleasant travel experience.Key Responsibilities:1. **Passenger Assistance**: Greet and help passengers with check-in procedures, baggage handling, and boarding information. Your friendly attitude will make their travel experience enjoyable.2. **Problem Solving**: Address any questions or concerns that passengers may have, providing solutions and information quickly and accurately.3. **Communication**: Keep passengers informed about flight schedules, changes, and delays. Effective communication is essential to ensure they feel supported.4. **Team Collaboration**: Work closely with other airport staff and departments to coordinate services and resolve issues. Teamwork is key in a busy airport environment.5. **Safety and Security Compliance**: Follow all safety and security protocols to ensure passengers and staff are safe at all times.Required Skills and Expectations:You should have a minimum education level of 10th pass and a desire to learn on the job, as no prior experience is needed. Strong communication skills in English and local languages are essential. You should be customer-focused, with a positive attitude and the ability to handle stressful situations calmly. A flexible working schedule is required, as you may need to work shifts, including weekends and holidays. If you enjoy helping others and working in a dynamic environment, we encourage you to apply.
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Customer Service Associate

Pemlix Technology Solutions

  • 0 - 1 yrs
  • Taratala Kolkata
Understands English International BPO Customer Care Cons Good Communication Skills Customer Guidance BPO Non Voice Non Voice Process BPO Operations
Hiring for International UK Process,English Communication is Mandatory.Freshers and Experienced Candidates required,Full time shiftWork from Office only,Fixed Day shiftGood salary package with incentives.
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Hiring Freshers || Customer Care Executive

Cloud Vista Services

  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Kolkata
Customer Support Customer Care Associate Domestic BPO MS-excel
Domestic BPOWe are hiring for B2B E-commerce Process.1. Assesses customers issues & takes appropriate actions to ensure the customers needs are satisfied.2. Be proactive & take initiatives to explore & learn about the product that we offer.3.Understand standard operation procedures and delivers services that is according to the quality standards set by the company.Good communication skill of Telegu, hindi & EnglishMust have knowledge of Excel and word.9:00 am to 6:00 pm10:00am to 7:00pmExperience: 6 month (Fresher's also welcome )Fixed ShiftFixed week offGood working environmentPlease contact :- 7605083318
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Airport Customer Service Associate Jobs For 12th Pass Freshers

Aerodrome

  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Kolkata
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate in Kolkata, you will be responsible for providing excellent customer service to passengers at the airport. Your key responsibilities will include assisting passengers with flight information, ticketing, and check-in processes. You will also handle inquiries, complaints, and requests in a professional and friendly manner.To excel in this role, you must possess good communication skills and be able to work efficiently in a fast-paced environment. A high school diploma or equivalent is required, and previous customer service experience is preferred but not mandatory. You should be familiar with airport operations and have a polite and helpful attitude towards customers.As an Airport Customer Service Associate, you will be the first point of contact for passengers, so it is crucial to be punctual, well-groomed, and have a positive attitude. You should also be able to work well in a team and follow company policies and procedures to ensure a smooth experience for all passengers.
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Hiring For 12th Pass Freshers - Airport Customer Service Associate

Aerodrome

  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Kolkata
Airline Customer Service Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling
We have vacant of 40 Airport Customer Service Associate Jobs in Kolkata for Freshers Educational Qualification : 12th Pass, 10th Pass, Other Bachelor Degree Skill Airline Customer Service, Customer Relationship, Airport Ticketing, Airline Operations, Airport Operation, Passenger Handling etc.
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Airport Customer Service Associate - Full Time - Freshers

Aerodrome

Passenger Handling Customer Relationship Airport Ticketing Airline Operations Airport Operation Airline Customer Service
We have vacant of 25 Airport Customer Service Associate Jobs in Jamshedpur, Jhargram, Giridih, Deoghar, Asansol, Jharsuguda, Calcutta Greens, Kolkata, Kolkata South, Kolkata, North Tripura, Siliguri, for Freshers Educational Qualification : 12th Pass, 10th Pass, Other Bachelor Degree Skill Passenger Handling, Customer Relationship, Airport Ticketing, Airline Operations, Airport Operation, Airline Customer Service etc.
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Apply to 257 Customer Associate Job Vacancies in Kolkata

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