A Resort General Manager oversees daily operations, staff, and guest experiences, aiming for high service standards and profitability. They manage front office, housekeeping, maintenance, and food/beverage departments, alongside implementing strategic sales and marketing plans. Required skills include strong leadership, financial acumen (P&L), and CRM knowledge. Core Responsibilities Operational Oversight: Managing front office, housekeeping, maintenance, and F&B services to ensure seamless operation. Financial Performance: Developing budgets, managing P&L, monitoring revenue generation, and reducing costs to maximize profitability. Guest Experience & Quality: Maintaining quality audits, implementing SOPs (Standard Operating Procedures), and handling guest complaints to maintain high ratings. Staff Management: Recruiting, training, leading, and motivating staff while optimizing employee performance. Strategic Planning: Working with marketing teams to boost occupancy through seasonal promotions, digital presence, and local tie-ups. Risk Management: Implementing safety, security, and fire protocols. Required Skills and Qualifications Leadership & Communication: Ability to lead diverse teams, resolve conflicts, and communicate with stakeholders. Experience: Previous experience in hospitality management, often 8+ years in a senior leadership role. Financial Literacy: Knowledge of budget planning, revenue management, and cost control. Technology Proficiency: Familiarity with Property Management Systems (PMS), Point of Sale (POS) systems, and OTA management. Education: Bachelor