Customer Representative Jobs

## Tele Sales Executive - Nagercoil Branch*Company:* Trend Line Media*Location:* Nagercoil - Work from Office*Job Type:* Full-Time*About Trend Line Media*Trend Line Media provides *Promotion Videos, Voice Over, Graphic Designing, and Digital Marketing services* to small and medium-sized business owners.*Job Responsibilities** Call customers from the data provided by the company.* Explain our services clearly to potential customers.* Follow up with interested customers.* Convert enquiries/leads into customers.* Maintain good customer relationships and achieve sales targets.*Requirements** Good communication skills.* Basic knowledge of Tamil and English.* Confident and positive attitude.* Freshers can apply.* Sales/telecalling experience is an added advantage.*What We Provide** Customer data/leads will be provided by the company.* Work from office.* Salary + attractive incentives.* Friendly working environment.

We are looking for an Air Ticketing Executive to join our team in Mumbai. This role is ideal for individuals who are detail-oriented and enjoy customer service in the travel industry. The ideal candidate should be proactive in helping clients book their flights efficiently and effectively.Key Responsibilities:- Flight Booking: Assist customers in booking domestic and international flights according to their preferences and budgets, ensuring a smooth booking experience.- Ticket Issuance: Generate and issue electronic tickets using the airline's booking system, verifying all details to ensure accuracy and compliance with airline policies.- Customer Support: Provide prompt and courteous support to customers before, during, and after ticketing, addressing their queries and concerns professionally.- Rescheduling and Cancellations: Handle requests for changes or cancellations, ensuring compliance with airline regulations and informing customers about relevant policies.- Payment Processing: Process payments for flight bookings, ensuring all transactions are secure and correctly documented.- Record Maintenance: Maintain accurate records of all ticketing transactions, updates, and customer interactions to streamline future reference and audits.Required Skills and Expectations:The ideal candidate should have excellent communication skills in English, both written and verbal. A strong attention to detail and a proactive attitude are crucial for success in this role. Candidates should be comfortable working in a fast-paced environment and possess basic computer skills. A customer-friendly approach and a willingness to learn about airline operations and booking systems are essential. Candidates with prior experience in travel or customer service will be preferred but are not mandatory.

We are looking for a Customer Service Representative to join our team in Mumbai. This is an entry-level position suitable for recent graduates or individuals with minimal experience. You will play a key role in ensuring our customers receive excellent service while working from the comfort of your home.Key Responsibilities:- Answer Customer Queries: Respond to customer questions via phone, email, or chat in a friendly manner to provide accurate information about products and services.- Resolve Issues: Assist customers in resolving their issues or complaints efficiently, ensuring a positive experience and fostering customer loyalty.- Maintain Records: Keep detailed records of customer interactions and transactions using our database to ensure follow-up and better service in the future.- Provide Feedback: Share insights and feedback from customers with the team to help improve products, services, and customer satisfaction.Required Skills and Expectations:- Strong communication skills are essential to clearly convey information and handle customer inquiries effectively.- A basic understanding of computers and familiarity with email and chat platforms are necessary for daily tasks.- You should be patient and empathetic, as understanding customer needs is crucial to providing excellent support.- Ability to work independently and manage time efficiently, as this role is fully remote.- A positive attitude and willingness to learn are vital in this fast-paced environment.You will play an important role in making our customers feel valued and ensuring their needs are met.

We are looking for a Customer Support Representative to join our team in Mumbai. This role is ideal for those with 0 to 5 years of experience, including fresh graduates who have completed their 12th grade. As a customer support representative, your main focus will be helping customers with their inquiries and ensuring they have a positive experience with our services.Key Responsibilities:- Assist Customers: Respond to customer queries via phone, email, or chat, providing clear and accurate information about products and services.- Problem Solving: Help resolve customer issues by identifying their needs and finding suitable solutions or escalating the matter to the appropriate team.- Maintain Records: Keep track of customer interactions by updating our database, ensuring that all information is accurate and up to date.- Provide Feedback: Share insights and suggestions from customer interactions with the team to help improve services and processes.- Team Collaboration: Work closely with colleagues to share knowledge and support each other in enhancing customer satisfaction.Required skills and expectations include:- Strong communication skills, both verbal and written, to effectively interact with customers.- Good listening skills to understand customer needs and concerns.- Basic computer skills to navigate systems for record-keeping and communication.- A friendly and patient demeanor, as the role involves dealing with customers from diverse backgrounds.- Willingness to learn and adapt in a fast-paced work environment. Being a team player is essential.

Key Responsibilities:- Business Development: Identify and qualify US prospects via databases, trade shows, andreferrals. Build pipeline for regulated and non-regulated molecules.- Account Management: Own assigned US accounts. Drive repeat business, upselling, and crossselling of portfolio products. Actively following up with existing clients.- Proposal & Negotiation: Prepare quotes, negotiate pricing/terms under US market norms,and close deals in coordination with Procurement and Regulatory teams.- Market Intelligence: Track US competitor pricing, FDA approvals, customer R&D pipelines, anddemand trends. Share monthly MIS with management.- Trade Show Support: Represent American Molecules at CPHI North America, DCAT Week,and other US industry events.Customer Service:Order Management: Process US customer POs, coordinate with Planning & Logistics for OTIFdelivery. Update customers on lead times, shipment tracking, and delays.Issue Resolution: Act as first point of contact for US customers on quality complaints, shortshipments, or regulatory queries. Coordinate CAPA with QA/RA teams.Relationship Building: Conduct regular business reviews with US clients. Maintain MIS data andupdates with call logs, follow-ups, and forecasts.Technical Knowledge:Understanding of APIs, DMFs, ANDA/NDA process, and USFDA requirementsBasic Incoterms, LC/TT payment terms, US import regulationsEssential Skills: Existing US pharma customer network Knowledge of USP, EP monographs and customer audit support Excellent verbal/written English, US accent clarity preferred. Strong negotiation, objection handling, and time-zone flexibility for EST/PST coverageKey Performance Indicators: Annualsales target achievement for US region Customer retention rate and NPS score Response TAT:

We're Hiring! Sales Development Representative - Alibaba (Noida)Join a Global Leader in B2B E-commerce! We're looking for ambitious, driven Sales Development Representatives to join our dynamic team at Alibaba.com - a leading global B2B trade platform connecting 40M+ buyers with sellers worldwide. The OpportunityAre you passionate about sales, have exceptional communication skills, and ready to work with US-based clients? This could be your next career move!

Position: Senior Medical RepresentativeExperience: 5+ YearsLocation: Bengaluru, KarnatakaEmployment Type: Full-timeJob DescriptionTalent Zone Consultants is looking for an experienced Medical Representative for a leading pharmaceutical/healthcare organization in Bengaluru. The candidate will be responsible for promoting pharmaceutical products, generating prescriptions, developing strong relationships with doctors and healthcare professionals, managing the assigned territory, and achieving sales targets.Key ResponsibilitiesPromote and detail pharmaceutical/healthcare products to doctors, specialists, hospitals, clinics and pharmacists.Conduct regular field visits and maintain effective coverage of the assigned territory.Build and maintain strong professional relationships with doctors, pharmacists, hospitals, stockists and distributors.Achieve monthly, quarterly and annual sales and prescription-generation targets.Conduct product detailing and communicate product benefits, indications and relevant scientific information.Monitor product availability at pharmacies, distributors and hospital counters.Conduct RCPA/market analysis and track competitor products, pricing and promotional activities.Identify new business opportunities and expand the customer base within the territory.Organize and participate in CMEs, doctor meetings, conferences and promotional activities.Support new product launches and execute company marketing strategies.Maintain accurate doctor/customer databases, daily call reports and sales MIS.Provide regular market intelligence and customer feedback to the Area Sales Manager.Coordinate with distributors and internal teams to ensure product availability and smooth order fulfilment. Current Bengaluru MR roles commonly include doctor calls, prescription generation, RCPA, product detailing, distributor coordination and territory sales.Candidate Requirements5+ years of experience in pharmaceutical sales, medical sales or healthcare sales.B.Pharm, D.Pharm, B.Sc., M.Sc., Life Sciences or related qualification preferred.Strong knowledge of pharmaceutical products and relevant therapeutic areas.Existing relationships/network with doctors, hospitals, clinics and pharmacies in Bengaluru preferred.Proven track record of achieving sales targets.Willingness to travel extensively within the assigned territory.Valid two-wheeler and driving licence preferred/required for field-based roles.Kannada and English communication skills preferred for Bengaluru territory roles.

Position: DME Sales Representative - Physician Relations (US Market)Work Hours: 6:00 PM - 2:30 AM ISTKey Responsibilities:Build relationships with physician offices, clinics, hospitals, and healthcare providersGenerate referrals and DME orders through outreach and follow-upsConduct meetings and presentations with healthcare professionalsCoordinate with internal teams to ensure smooth order processingMaintain CRM records and achieve monthly sales targetsRequirements:Excellent communication, sales, and relationship-building skillsAny sales/business development experience is preferred (Healthcare experience is not mandatory but nice to have)Candidates from non-healthcare backgrounds with strong communication skills are encouraged to applyBasic MS Office knowledge; CRM experience is a plusAbility to work independently in a fast-paced environment

Company name :- Logistics NowCustomers service roleTarget based jobNeed 1 year experience into customer service Hindi - Good , english - mid level Payout - 7000 as of now Salary - 25000 CTC 22000Shift timings - 9.30am - 6.30am2nd and 4th sat offInterview rounds - 2 rounds virtual and 3rd round Age 30 Documents all mandatory - for experience candidate.Graduation is mandatory.

Key ResponsibilitiesCustomer Interaction: Handle incoming calls, messages, and emails from customers in a professional and timely manner.Issue Resolution: Troubleshoot, investigate, and resolve customer complaints or queries to ensure complete satisfaction.Product Knowledge: Maintain a deep understanding of our services/products to guide candidates/customers effectively.Record Keeping: Document customer inquiries, feedback, and escalations accurately in the system database.Relationship Building: Build sustainable relationships and trust with customer accounts through open and interactive communication.Key Skills & CompetenciesStrong verbal and written communication skills.Active listening and empathetic problem-solving ability.Customer relationship management and handling skills.Ability to multi-task, prioritize, and manage time effectively.Basic computer literacy and keyboard proficiency.Requirements & QualificationsEducation: Minimum 12th Pass / Higher Secondary (Graduation preferred).Experience: Freshers (0 years) to 2 years of experience in Call Center / BPO / ITES environment.Language: Proficiency in English and Hindi (or local language).Work Type: Full Time (Work from Office).

As a Front Desk Representative, you will be the first point of contact for visitors and clients. Your role is crucial in creating a positive impression of the company. Key Responsibilities:- Greet Visitors: Welcome guests warmly and assist them with their inquiries, ensuring a friendly atmosphere from the moment they arrive.- Manage Calls: Answer phone calls promptly, directing them to the appropriate department or taking messages as needed, ensuring smooth communication.- Handle Appointments: Schedule and manage appointments for staff members, maintaining an organized calendar to enhance efficiency.- Maintain Reception Area: Keep the front desk and waiting area tidy and presentable, reflecting professionalism and attention to detail.- Process Mail and Packages: Receive, sort, and distribute incoming mail and packages, ensuring efficient handling of office correspondence.Required Skills and Expectations:Candidates should possess excellent communication skills to interact effectively with diverse individuals. A friendly demeanor and professionalism are essential to create a welcoming environment. Basic computer skills, including familiarity with office software, are important for managing schedules and records. Attention to detail is necessary for maintaining an organized front desk and handling documents accurately. Candidates should be adaptable, able to handle multiple tasks simultaneously, and provide exceptional customer service. Flexibility in working hours is also expected as the role demands full-time commitment in a work-from-office setting. Experience is not required, making this a great opportunity for freshers.

As an Airline Customer Service Representative, you will play a crucial role in ensuring a positive experience for our passengers. Your primary responsibilities will include the following:- Assist Passengers: Respond to inquiries about flights, schedules, and services, providing accurate information to help passengers make informed decisions.- Manage Reservations: Handle booking changes, cancellations, and refunds efficiently to ensure that customer needs are met promptly.- Check-In Support: Guide passengers through the check-in process, ensuring all necessary steps are completed smoothly at the airport.- Handle Complaints: Address passenger complaints and concerns with empathy and professionalism, working towards a satisfactory resolution.- Provide Information: Share details about airline policies, baggage allowances, and travel regulations, ensuring passengers have the necessary information before their journey.To be successful in this role, you should have the following skills and expectations:- Communication Skills: Effectively communicate with passengers in a clear and friendly manner, both verbally and in writing.- Problem-Solving Abilities: Quickly identify issues and think critically to provide solutions, enhancing the passenger experience.- Team Player: Work collaboratively with colleagues to ensure efficient service delivery and a supportive work environment.- Attention to Detail: Ensure that all information provided to passengers is accurate and complete to avoid misunderstandings.- Basic Computer Skills: Familiarity with standard office software to manage bookings and communicate effectively.A positive attitude and willingness to learn are essential, especially for those with little to no experience in the industry.

We are looking for a dedicated Customer Support Representative to join our team. This role is perfect for those who enjoy helping people and solving problems, especially fresh graduates looking for their first job opportunity. As a Customer Support Representative, you will assist customers with their inquiries and ensure they have a positive experience.Key Responsibilities:- Handle Customer Inquiries: Respond to customer questions via phone, email, or chat, providing accurate information and helpful solutions.- Resolve Issues: Troubleshoot and resolve customer complaints efficiently, ensuring a satisfactory outcome.- Maintain Customer Records: Update and manage customer information in our database to keep track of interactions and resolutions.- Deliver Excellent Service: Strive to exceed customer expectations by providing prompt and friendly support.- Collaborate with Team Members: Work closely with colleagues to ensure that all customer needs are met and to share knowledge for continuous improvement.Required Skills and Expectations:- Communication Skills: Strong verbal and written communication skills are essential for interacting with customers clearly and effectively.- Problem-Solving Ability: A proactive approach to identifying issues and finding solutions is crucial for this role.- Attention to Detail: You should be thorough in your work and able to accurately record information.- Adaptability: Being flexible and open to learning new processes and technologies is important in a constantly changing environment.- Basic Computer Skills: Proficiency in using computers and software applications to assist customers and document interactions is necessary.This is a full-time work-from-home position located in Kalyan Dombivali, and we welcome applications from recent graduates who meet the educational requirement of a 12th pass.

As a Customer Support Representative, you will play a crucial role in assisting customers with their inquiries and ensuring they have a positive experience with our services. Your primary responsibilities will include:- Responding to Customer Queries: You will be the first point of contact for customers, addressing their questions and providing accurate information in a friendly manner.- Troubleshooting Issues: You will help customers resolve problems with our products or services, guiding them step-by-step to find solutions.- Maintaining Customer Records: You will document customer interactions and maintain accurate records to ensure a seamless follow-up experience.- Providing Feedback: You will report customer concerns and suggest improvements to enhance our service quality based on your interactions.- Participating in Training: You will engage in training sessions to continually improve your skills and knowledge about our products and services.To be successful in this role, you should possess strong communication skills, both written and verbal, to effectively interact with customers. A positive attitude and a patient demeanor are essential, as you will handle diverse customer needs. Being detail-oriented is crucial for accurately documenting customer interactions. A basic understanding of computers and software applications is necessary, as you will work from home managing customer relationships. Freshers are welcome, and having completed your 12th grade is the minimum educational requirement for this position.

We are looking for a Customer Support Representative to join our team. This role involves interacting with customers to ensure their questions and concerns are addressed effectively. As a representative, you will work from home and provide excellent service to help build strong customer relationships.Key Responsibilities:- Responding to Customer Inquiries: Handle incoming calls and messages to assist customers with their questions or issues.- Providing Product Information: Share details about our products and services, helping customers understand features and benefits.- Resolving Issues: Identify and troubleshoot customer problems to find suitable solutions promptly.- Documenting Interactions: Keep accurate records of customer interactions and transactions for future reference and quality assurance.- Following Up: Proactively reach out to customers after resolving issues to ensure their satisfaction.Required Skills and Expectations:- Communication Skills: You should have strong verbal and written communication skills to effectively interact with customers.- Problem-Solving Skills: Be able to think critically and resolve customer issues in a timely manner.- Patience and Empathy: Show understanding and patience when dealing with customer concerns, ensuring they feel valued.- Basic Computer Knowledge: Familiarity with computers and the ability to navigate software applications is important.- Team Player: Be willing to collaborate with team members and share insights for improving customer service. We welcome freshers who have completed their 12th grade. If you are eager to learn and grow in customer service, this role is for you!

We are looking for a motivated Customer Support Representative to join our team. This full-time position is ideal for freshers who have completed their 12th grade and wish to start a career in customer service from the comfort of their homes in Rajkot, India.As a Customer Support Representative, your main role will be to assist customers by answering their questions and resolving any issues they may have. Key Responsibilities include:- Responding to Inquiries: You will communicate with customers via phone, chat, or email to provide timely answers to their questions about our products or services.- Problem-Solving: When customers face issues, you will identify the problems and offer effective solutions to ensure their satisfaction.- Documenting Interactions: It is important to record customer interactions in our system accurately to help maintain a clear understanding of each case for future reference.- Providing Feedback: You will relay customer feedback and suggestions to improve our products and services, helping us enhance the customer experience.The ideal candidate will possess excellent communication skills and a friendly attitude. You should be patient, empathetic, and able to handle difficult situations calmly. Strong problem-solving skills and attention to detail are essential, as is the ability to work independently and manage your time effectively while working from home.

We are looking for an Airport Representative in Bhubaneswar, India. This full-time position is ideal for candidates with 0 to 1 year of experience and requires at least a 10th-grade education. You will be the first point of contact for passengers arriving at the airport, offering assistance and ensuring a smooth travel experience.Key Responsibilities:1. Passenger Assistance: Greet and assist passengers upon arrival at the airport. Provide information regarding flight schedules, terminals, and luggage services.2. Check-in Support: Help passengers during the check-in process, ensuring they have the necessary documentation ready. Guide them with their baggage and any special requests.3. Customer Service: Address passenger inquiries and concerns calmly and professionally. Work to resolve any issues that may arise to ensure passengers feel valued and supported.4. Information Dissemination: Keep passengers informed about delays, changes, and airport services. Clear communication can enhance the travel experience and ease any distress.Required Skills and Expectations:Candidates should have excellent communication skills in English and Hindi. A friendly attitude and strong customer service skills are essential for this role. The ability to work in a fast-paced environment and manage different tasks efficiently is important. Punctuality and a professional appearance are expected, as you will represent the organization at the airport.