As an Airport Ticketing Staff, you will play a vital role in ensuring smooth and efficient operations at the airport ticket counter. Your primary focus will be on assisting passengers with their travel needs, providing excellent customer service, and maintaining accurate records.
**Key Responsibilities:**
- **Ticket Sales**: Assist passengers in purchasing tickets by providing information on flight schedules, prices, and routes to help them make informed decisions.
- **Check-in Support**: Guide passengers through the check-in process, ensuring they have the necessary documents ready, and handling luggage check-in.
- **Customer Assistance**: Address passenger inquiries and concerns regarding flights, baggage, and other travel-related issues, ensuring a positive travel experience.
- **Record Keeping**: Maintain accurate records of ticket sales and transactions, ensuring data is correctly updated in the system for future reference.
- **Collaboration**: Work closely with other airline staff and airport personnel to coordinate activities and resolve any issues that may arise.
**Required Skills and Expectations:**
Candidates should be freshers with a minimum of 10th-grade education. You must have good communication skills to interact effectively with passengers and team members. Attention to detail is essential for accurate record-keeping and ticket sales. A friendly and polite demeanor is crucial as you will be the first point of contact for travelers. Basic computer skills are necessary for handling booking systems efficiently and ensuring smooth operations at the ticket counter.
Experience
Fresher
No. of Openings
56
Education
10th Pass
Role
Airport Ticketing Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
KOLKATA