Customer Relationship Job Vacancies in Chennai

We are looking for enthusiastic Counter Staff to join our team in Navalur. The ideal candidate will have a positive attitude and a willingness to learn. **Key Responsibilities:**- **Customer Service:** Greet and assist customers with their queries, ensuring a pleasant shopping experience.- **Cash Handling:** Manage cash transactions accurately and maintain the cash register, ensuring all sales are recorded properly.- **Inventory Management:** Assist in keeping track of stock levels, restocking items, and ensuring that the counter area is clean and organized.- **Product Knowledge:** Learn about the products offered and provide accurate information to customers, helping them make informed purchases.- **Collaboration:** Work closely with team members to maintain a smooth operation and assist each other during busy times.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication skills are essential for interacting with customers and team members effectively.- **Attention to Detail:** Must pay attention to details, especially when handling cash and processing transactions.- **Basic Math Skills:** A good understanding of basic math is necessary to handle cash and provide accurate change to customers.- **Team Player:** Being cooperative and working well with others is important in maintaining a positive work environment.- **Adaptability:** Willingness to learn and adapt to various roles or changes in the work environment is essential. This is a full-time office role suitable for male candidates with 0 to 3 years of experience.

We are looking for an Office Secretary to support our team in Besant Nagar. This is a full-time position that requires an organized and proactive individual to manage tasks efficiently.**Key Responsibilities:**- **Answering Phone Calls:** Handle incoming calls professionally, take messages, and direct them to the appropriate team members.- **Managing Correspondence:** Organize and distribute emails and postal mail to ensure timely communication within the office.- **Scheduling Appointments:** Maintain the calendar for meetings and appointments, ensuring no scheduling conflicts.- **Document Management:** Assist in creating, filing, and retrieving documents to keep the office organized and information accessible.- **Office Supplies Management:** Monitor and order office supplies to ensure the office runs smoothly without interruptions.- **Support Team Members:** Provide administrative support to various departments as needed to enhance overall productivity.**Required Skills and Expectations:**- Strong communication skills, both verbal and written, to convey information clearly and effectively.- Proficiency in basic computer applications such as Microsoft Office (Word, Excel, PowerPoint) for efficient document handling and reporting.- Good organizational skills to manage multiple tasks and prioritize workload effectively.- Attention to detail is necessary to ensure accuracy in tasks and documents.- A positive attitude and willingness to learn, as this role may involve developing new skills over time.- Candidates should be female and hold a degree in B.A, B.C.A, B.B.A, B.Com, B.Sc, or B.E, with 0 to 3 years of experience preferred.

We are looking for enthusiastic and customer-focused candidates to join our growing team.Position: Customer Support ExecutiveWork Mode: Work From HomeSalary: Up to 26,000 per monthWorking Days: 5 Days a WeekShift: Rotational ShiftTraining: Company ProvidedLaptop: Company ProvidedWi-Fi Support: Company ProvidedResponsibilities:Handle customer queries through calls, chats, and emails.Provide accurate information and resolve customer concerns.Maintain professional communication with customers.Ensure high customer satisfaction and service quality.Update customer records and maintain reports.Eligibility:Minimum 12th Pass / Graduate.Good Hindi and basic English communication skills.Basic computer knowledge.Freshers and Experienced candidates can apply.Immediate joiners preferred.Benefits: Work From Home Opportunity Fixed Salary up to 26,000 5 Days Working Company Paid Training Free Laptop Provided Wi-Fi Support Provided Career Growth OpportunitiesApply NowInterested candidates can share their updated resume or contact us for further details.

We are looking for a motivated Field Sales Executive to join our team in Chennai. This role is ideal for individuals with 0 to 3 years of experience who are eager to learn and grow in a dynamic sales environment.**Key Responsibilities:**- **Identify New Leads:** Proactively search for potential customers through various channels to expand our client base.- **Conduct Sales Presentations:** Meet with clients to present our products and services, clearly explaining their benefits and helping customers make informed decisions.- **Follow Up with Prospects:** Stay in touch with leads after initial meetings to nurture relationships and encourage purchases.- **Achieve Sales Targets:** Meet or exceed assigned sales goals to contribute to the overall success of the company.- **Provide Customer Service:** Assist customers with inquiries and issues, ensuring a positive experience that encourages repeat business.- **Report Sales Activities:** Maintain accurate records of sales activities and client interactions in order to track progress and address any challenges.**Required Skills and Expectations:**Candidates should possess strong communication skills to effectively engage clients and convey information. A persuasive attitude is essential for convincing potential customers. Basic knowledge of sales techniques and customer service principles is preferred. Being organized and detail-oriented will help manage client relationships effectively. A willingness to learn and adapt is crucial, as the role may require continuous learning about products and market trends. Proficiency in using basic office software is also expected. Finally, candidates must be comfortable working from the office in a full-time capacity.

We are looking for a friendly and organized Office Receptionist to join our team in Tambaram, Chennai. This entry-level position is perfect for recent graduates. The role involves welcoming visitors and managing day-to-day office tasks.Key Responsibilities: 1. **Greet Visitors**: Welcome clients and guests with a warm and professional attitude, ensuring they feel comfortable and taken care of.2. **Answer Phone Calls**: Handle incoming calls politely and efficiently, directing them to the appropriate personnel or taking messages as needed.3. **Manage Appointments**: Schedule and coordinate meetings, ensuring that all relevant parties are informed and prepared.4. **Maintain Office Supplies**: Keep track of office supplies and order materials when necessary to ensure a smooth workflow.5. **Maintain Cleanliness**: Help keep the reception area tidy and organized, creating a pleasant environment for visitors and staff.Required Skills and Expectations: Candidates should possess excellent communication and interpersonal skills, as they will interact with various individuals daily. A successful receptionist should be detail-oriented, with strong organizational abilities to multitask effectively. Proficiency with office software and basic computer skills are essential. We require a female candidate who is willing to work full-time from the office and is eager to learn and grow in this role. A positive attitude and a commitment to providing excellent customer service are key qualities we seek.

We are seeking a dedicated Sales Executive to join our team in East Tambaram. This role involves engaging with customers and driving sales growth for our products.**Key Responsibilities:**- **Customer Engagement:** Connect with potential and existing customers to understand their needs and promote our products effectively.- **Sales Target Achievement:** Work towards achieving sales targets by identifying opportunities and closing deals within specified timelines.- **Product Knowledge:** Maintain in-depth knowledge of our products to confidently address customer inquiries and highlight key features and benefits.- **Market Research:** Analyze market trends and competitor activities to identify new business opportunities and enhance sales strategies.- **Reporting:** Regularly update sales reports and provide feedback to management about customer preferences and challenges in the market.**Required Skills and Expectations:**- **Communication Skills:** Excellent verbal and written communication abilities are essential for effective interactions with customers.- **Experience:** A background in sales, ranging from 1 to 7 years, is preferred, showcasing a proven track record of achieving sales goals.- **Customer Focus:** A strong commitment to understanding and serving customer needs to build lasting relationships.- **Team Player:** Willingness to collaborate with colleagues and contribute positively to team dynamics.- **Self-Motivated:** Ability to work independently and demonstrate initiative to pursue sales opportunities effectively.Candidates should have completed at least their 12th grade and be available to work full-time from the office.

As a Retail Store Manager in Ambattur, you will play a vital role in leading the store's daily operations to ensure a smooth shopping experience for our customers. This is a full-time position ideal for individuals with 0 to 2 years of experience and a minimum education level of 12th pass.**Key Responsibilities:**- **Staff Management:** Supervise and motivate the store staff to meet sales goals and provide excellent customer service.- **Inventory Control:** Monitor stock levels to ensure the store is well-stocked and items are displayed attractively.- **Customer Engagement:** Interact with customers to address inquiries, resolve issues, and enhance their shopping experience.- **Sales Strategy Implementation:** Execute promotional campaigns and sales activities to boost revenues and attract customers.- **Financial Reporting:** Prepare and present daily sales reports, track sales trends, and suggest improvements to boost profitability.- **Visual Merchandising:** Ensure the store's layout and displays align with branding guidelines and attract customers effectively.- **Training and Development:** Provide training and support to new employees to maintain a knowledgeable and effective team.**Required Skills and Expectations:**- Strong communication skills to interact effectively with customers and staff.- Basic understanding of retail operations and sales techniques.- Good organizational skills to manage inventory and store layout.- Leadership qualities to inspire and guide a team.- A customer-focused attitude with a willingness to assist others.- Ability to work in a fast-paced environment and handle multiple tasks effectively. This role is essential for creating a positive shopping atmosphere and driving the store's success.

As a Customer Relationship Manager, you will play a crucial role in managing and nurturing relationships with our clients to ensure their satisfaction and loyalty. Your responsibilities will include:- **Building Strong Relationships**: Develop and maintain positive interactions with customers, understanding their needs and preferences to enhance their experience.- **Addressing Customer Queries**: Handle customer inquiries and concerns promptly, providing effective solutions to ensure a high level of service and customer satisfaction.- **Gathering Customer Feedback**: Collect feedback from clients about our products and services to identify areas for improvement and support product development.- **Cross-Selling Products and Services**: Identify opportunities to introduce customers to additional products or services that may benefit them, contributing to overall sales growth.- **Maintaining Customer Records**: Keep accurate and updated records of customer interactions and transactions in our database, facilitating efficient communication and follow-ups.To excel in this role, you should have:- **Excellent Communication Skills**: Strong verbal and written communication abilities are essential for effectively interacting with customers and addressing their needs.- **Interpersonal Skills**: A friendly and approachable demeanor is important for building rapport with clients and fostering a positive relationship.- **Problem-Solving Abilities**: Be able to think critically and provide effective solutions to customer issues as they arise.- **Basic Computer Proficiency**: Familiarity with office software and customer management systems will aid in completing daily tasks efficiently.- **Adaptability**: Willingness to learn and adapt to changing customer demands and company procedures, ensuring continuous improvement in service delivery.

Simple office work and team building invite and explain experienced no experience all welcome. Part time and full time job available here we expect discipline buddy work and communication must need every time.

Key Responsibilities:Handle inbound and outbound customer callsFollow up with customers for policy renewalsProvide motor insurance quotations from leading insurers (Tata,HDFC,ICICI,)Explain policy features, benefits, and exclusionsAssist customers with basic claim support and coordinationMaintain customer database and follow-up recordsEnsure high customer satisfaction and retentionRequired Skills:Strong communication skills in Tamil (mandatory) and basic EnglishGood customer handling and relationship management skillsBasic knowledge of Motor insurance Ability to convince and handle objectionsGood follow-up and time management skills

WE ARE HIRING - FINANCIAL COUNSELLOR (SALES EXECUTIVE) Join a Growing Healthcare Fintech Brand - Affordplan Location: Across ChennaiAnna Nagar Guindy Shenoy Nagar Mogappair Ramapuram Sholinganallur R A Puram & More Eligibility: Any Graduate / 12th Pass Minimum 1 Year Experience (Sales Preferred) Good Communication & Customer Handling Skills Female Candidates Preferred Take Home Salary: Up to 25,000 + Incentives Additional Benefits: PF Insurance Gratuity ESIC Paid Leaves Friendly Work Environment Career Growth Opportunities Immediate Offer Quick Selection Quick Joining References Mostly Welcome Call / WhatsApp: 8438150042 Share your updated resume now!Thanks & Regards,Sadiq RHR Team Affordplan

We are looking for a dynamic and result-oriented Application Product Specialist / Business Development Manager to drive business growth, promote products, and strengthen market presence in the assigned region. The ideal candidate should have strong sales, relationship management, and territory handling experience within the healthcare or medical products industry.Key Responsibilities:Identify and convert new business opportunities within the assigned territoryPromote the complete product range as per company policies and guidelinesAchieve quarterly, half-yearly, and yearly sales and profitability targetsHandle end-to-end sales operations including order closure, payment collection, and after-sales supportDevelop and implement regional sales strategies to improve market shareCollaborate with marketing teams to strengthen brand visibility and awarenessBuild and maintain strong relationships with hospitals, surgeons, biomedical teams, and procurement departmentsEnsure timely collection of receivables and account settlementsMonitor market trends, competitor activities, and new product launchesShare market insights and customer feedback with the management teamRepresent the organization professionally during customer interactions and business meetingsRequired Skills & Qualifications:Bachelor

We are seeking a motivated and friendly Customer Service Associate to join our team in Pallikaranai, Chennai. This entry-level position is perfect for recent graduates looking to start their career in customer service.In this role, you will be responsible for assisting customers with their inquiries and solving any issues they may have. Your primary duties will include:- **Responding to Customer Inquiries:** Engage with customers via phone, email, or in-person to address their questions and provide accurate information about products and services.- **Problem Solving:** Identify customer issues and work towards effective solutions, ensuring a positive experience for every customer.- **Record Keeping:** Maintain accurate records of customer interactions and transactions in our database to ensure efficient follow-up and service improvement.- **Collaboration:** Work closely with team members and other departments to resolve customer concerns and improve service quality.The ideal candidate will have excellent communication skills, a positive attitude, and the ability to handle challenging situations with patience and empathy. Experience in customer service is a plus, but we welcome candidates with 0 to 2 years of experience. A graduate degree is required. You should be comfortable working in a fast-paced office environment and be willing to learn and grow in your role. Being a team player is essential, as your contributions will directly impact our customer satisfaction.

We are looking for a motivated Sales Officer to join our team in Chennai. This full-time position requires someone who is dedicated and eager to help drive sales growth while working from our office.**Key Responsibilities:**- **Client Interaction**: Engage with potential customers to understand their needs and offer suitable products, ensuring a positive experience. - **Lead Generation**: Identify and pursue new sales leads through various channels, including referrals and networking, to expand the customer base.- **Product Knowledge**: Learn and understand the products offered to effectively communicate features and benefits to customers.- **Sales Reporting**: Maintain accurate records of sales activities and customer interactions, providing regular updates to the management team.- **Feedback Collection**: Gather feedback from customers about their experiences and suggestions to improve products and services.**Required Skills and Expectations:**Candidates should have completed at least their 10th grade education and have a strong desire to learn about sales. Good communication skills are essential for interacting with customers and conveying product information clearly. A friendly and approachable demeanor is important for building rapport with clients. Basic computer skills, especially in using spreadsheets and sales software, are preferred, even if at a beginner level. Candidates should be self-motivated, able to work independently, and capable of managing their time effectively. Interest in sales and a positive attitude toward targets and challenges are crucial for success in this role.

Excellent verbal and written communication skillsFluency in English and regional language (Tamil preferred if in Chennai)Strong listening and interpersonal skillsAbility to handle customer complaints calmly and professionallyProblem-solving and quick decision-making ability

As a Front Office Receptionist, you will be the first point of contact for our visitors and clients, playing a vital role in creating a welcoming environment. Your responsibilities will include:- **Greet Visitors**: Welcome clients and guests warmly, ensuring they feel comfortable and attended to upon arrival.- **Answer Phone Calls**: Manage incoming calls promptly and professionally, directing them to the appropriate staff or taking messages when necessary.- **Manage Appointments**: Schedule and confirm appointments for staff members, coordinating their calendars effectively.- **Handle Correspondence**: Sort and distribute incoming mail and packages, and prepare outgoing correspondence.- **Maintain Reception Area**: Keep the front desk and waiting area organized and presentable, ensuring a tidy and professional appearance at all times.- **Assist with Administrative Tasks**: Provide support in various administrative tasks, including data entry and filing, as required.To be successful in this role, you should possess strong communication skills and a friendly demeanor. You should be detail-oriented, capable of multitasking and handling various tasks efficiently. A good understanding of office software, such as MS Office, is essential. You are expected to have at least 1 to 5 years of experience in a similar role, and a background in B.A, B.C.A, B.B.A, B.Com, or B.Sc will be helpful. As this position is specifically for female candidates, a professional appearance and positive attitude towards customer service are essential.

Attend to customer queries via Mail / Call / WhatsApp log for all the incoming customer issues2. Ensure that customer complaints are logged and customers are informed about the Ticket-ID fortheir complaints3. Timely update the status of customer complaints as and when issue is resolved and update withcustomers on the same.4. Follow up with customers/aftersales executives on the dispatch and collection of spare parts.

WE ARE HIRING - FINANCIAL COUNSELLOR (SALES EXECUTIVE) Join a Growing Healthcare Fintech Brand - Affordplan Location: Across ChennaiAnna Nagar Guindy Shenoy Nagar Mogappair Ramapuram Sholinganallur R A Puram & More Eligibility: Any Graduate / 12th Pass Minimum 1 Year Experience (Sales Preferred) Good Communication & Customer Handling Skills Female Candidates Preferred Take Home Salary: Up to 25,000 + Incentives Additional Benefits: PF Insurance Gratuity ESIC Paid Leaves Friendly Work Environment Career Growth Opportunities Immediate Offer Quick Selection Quick Joining References Mostly Welcome Call / WhatsApp: 8438150042 Share your updated resume now!Thanks & Regards,Sadiq RHR Team Affordplan

Responsibilities:Generate leads and identify potential customers through cold calling and other sales techniquesBuild and maintain strong relationships with customers to ensure repeat businessMeet and exceed sales targets on a monthly basisProvide excellent customer service and support to customersKeep up-to-date with industry trends and product knowledgeCollaborate with other members of the sales team to achieve overall sales goalsRequirements:Proven experience as a telesales executive or similar sales roleExcellent communication and interpersonal skillsAbility to work independently and as part of a teamStrong negotiation and closing skillsAbility to multitask and prioritize tasks effectivelyProficient in Microsoft Office and CRM software

Responsibilities:Generate leads and identify potential customers through cold calling and other sales techniquesBuild and maintain strong relationships with customers to ensure repeat businessMeet and exceed sales targets on a monthly basisProvide excellent customer service and support to customersKeep up-to-date with industry trends and product knowledgeCollaborate with other members of the sales team to achieve overall sales goalsRequirements:Proven experience as a telesales executive or similar sales roleExcellent communication and interpersonal skillsAbility to work independently and as part of a teamStrong negotiation and closing skillsAbility to multitask and prioritize tasks effectivelyProficient in Microsoft Office and CRM software

Responsibilities:Generate leads and identify potential customers through cold calling and other sales techniquesBuild and maintain strong relationships with customers to ensure repeat businessMeet and exceed sales targets on a monthly basisProvide excellent customer service and support to customersKeep up-to-date with industry trends and product knowledgeCollaborate with other members of the sales team to achieve overall sales goalsRequirements:Proven experience as a telesales executive or similar sales roleExcellent communication and interpersonal skillsAbility to work independently and as part of a teamStrong negotiation and closing skillsAbility to multitask and prioritize tasks effectivelyProficient in Microsoft Office and CRM software

Key Responsibilities:Actively engage in door-to-door lead generation activities.Responsible for Fixing appointments for the generated leads with our architects.Contact potential leads provided by the company to schedule meetings and follow up on interest.Provide regular updates to the ECR office on sales progress, and any potential challenges.Work closely with the sales team to enhance outreach strategies.Understand and communicate customer needs effectively to the management.Requirements:Qualification: 12th / Diploma / Any degree is acceptable.Experience: 2-4 years in sales, preferably in industrial products like UPVC, switches, ply, or tiles.Languages: Proficiency in Tamil and English (spoken and written).Self-Motivation: Ability to work independently and take ownership of tasks.Adaptability: Willingness to travel to generate clients and for client meetings.

Key Responsibilities:Greet and welcome customers as they enter the showroom, providing them with a warm and friendly atmosphereDirects customers to the correct department, notifies the appropriate person that a customer is waiting and introduces the customer to a salesperson.Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message.Communicates with callers and visitors in a professional, friendly and efficient manner.Enters data into prospect tracking system and runs prospect reports for managers weekly.Communicates messages to the appropriate parties in a timely manner.Types memos, correspondence, reports and other documents.Process transactions accurately and efficiently, including handling cash, credit cards, and other forms of paymentRespond to customer inquiries and complaints, providing prompt and effective solutionsAssist in organizing and hosting events, such as product launches and sales promotionsQualifications:High school diploma or equivalent required; Bachelor's degree in business or related field preferred1-3 years of experience in a customer-facing role, preferably in retail or furniture salesExcellent communication and interpersonal skills with a strong customer service focusAbility to multitask and thrive in a fast-paced environmentStrong attention to detail and organizational skillsA positive and enthusiastic attitudeProficient in Microsoft Office and other computer applicationsFlexible schedule, including evenings and weekends, as neededKnowledge and understanding of furniture design and style trends preferred

Roles & Responsibilities:2-4 years of experience in customer success or a similar role. Should have work experiencein the B2B SaaS domain and handling US or UK customers.Proven ability to build and nurture long-term relationships with customers.Experience in effectively managing customer expectations and providing satisfactory service.Have a customer-first mindset and prioritise what matters to them.Ability to listen actively to the customer, and understand their concerns or feedback toprovide proper assistance.Persuasiveness to encourage customers to adopt the new features or recommendedsolutions.Proactiveness in identifying and resolving potential issues a customer might encounter.Ability to collaborate and lead cross-functional teams to deliver excellent customerexperience.Empathetic and perceptive to understand the customers needs and offer timely assistance.In-depth product knowledge to provide effective guidance and support.Exceptional written and verbal communication skills.Efficient time management to meet customer needs in a timely manner.Good to haveStrong industry knowledge to ensure our practices and processes are aligned with theindustry standards.Ability to educate customers on product usage and mentor team members to support theirgrowth.Proficient in promoting the brand and the product through meaningful customerinteractions.Creative thinking skills to come up with innovative solutions for problems faced by ourcustomers.

Just build Team work and communication.