Customer Relationship Job Vacancies in Chennai

Excellent verbal and written communication skillsFluency in English and regional language (Tamil preferred if in Chennai)Strong listening and interpersonal skillsAbility to handle customer complaints calmly and professionallyProblem-solving and quick decision-making ability

As a Front Office Receptionist, you will be the first point of contact for our visitors and clients, playing a vital role in creating a welcoming environment. Your responsibilities will include:- **Greet Visitors**: Welcome clients and guests warmly, ensuring they feel comfortable and attended to upon arrival.- **Answer Phone Calls**: Manage incoming calls promptly and professionally, directing them to the appropriate staff or taking messages when necessary.- **Manage Appointments**: Schedule and confirm appointments for staff members, coordinating their calendars effectively.- **Handle Correspondence**: Sort and distribute incoming mail and packages, and prepare outgoing correspondence.- **Maintain Reception Area**: Keep the front desk and waiting area organized and presentable, ensuring a tidy and professional appearance at all times.- **Assist with Administrative Tasks**: Provide support in various administrative tasks, including data entry and filing, as required.To be successful in this role, you should possess strong communication skills and a friendly demeanor. You should be detail-oriented, capable of multitasking and handling various tasks efficiently. A good understanding of office software, such as MS Office, is essential. You are expected to have at least 1 to 5 years of experience in a similar role, and a background in B.A, B.C.A, B.B.A, B.Com, or B.Sc will be helpful. As this position is specifically for female candidates, a professional appearance and positive attitude towards customer service are essential.

Attend to customer queries via Mail / Call / WhatsApp log for all the incoming customer issues2. Ensure that customer complaints are logged and customers are informed about the Ticket-ID fortheir complaints3. Timely update the status of customer complaints as and when issue is resolved and update withcustomers on the same.4. Follow up with customers/aftersales executives on the dispatch and collection of spare parts.

Urgent Hiring - Customer Support Executive (Regional Language Process) Role: Customer Support Executive Location: Teynampet, Chennai Languages Required: Tamil / Malayalam / Telugu / Kannada (Any One Mandatory) Qualification: 12th Pass / Any Graduate

We are looking for a dedicated Retail Sales Officer to join our team in Chennai. This role is ideal for individuals who are eager to start their career in retail and customer service. **Key Responsibilities:**- **Customer Engagement:** Interact with customers to understand their needs and help them find suitable products. Building rapport with customers is essential for a positive shopping experience.- **Sales Transactions:** Process sales transactions efficiently using the cash register. Accuracy in handling cash and card payments is important to ensure customer satisfaction.- **Product Knowledge:** Stay informed about the various products and promotions available. Being knowledgeable allows you to give customers correct information and recommendations.- **Inventory Management:** Assist in managing stock levels and organizing merchandise on the sales floor. Keeping products well-displayed and stocked is crucial for attracting customers.- **Customer Service:** Address and resolve any customer complaints or queries promptly. Providing excellent service can turn a negative experience into a positive one.**Required Skills and Expectations:**You should possess strong communication skills to effectively engage with customers. A friendly and approachable attitude is essential for building relationships. Attention to detail is necessary for handling transactions accurately. We expect a keen interest in sales and retail, along with the ability to work in a team. Previous experience is not required, making this a great opportunity for freshers who have completed their 12th grade. A willingness to learn and adapt in a fast-paced environment is vital for success in this role.

We are looking for a Customer Support Executive in Thiruninravur who can help us provide excellent service to our customers. This role is a full-time position suitable for candidates with 0 to 2 years of experience.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle phone calls, emails, and chat messages from customers, ensuring timely and accurate responses to their questions or concerns.- **Provide Product Information:** Educate customers about our products and services, assisting them in making informed decisions.- **Resolve Customer Issues:** Address and troubleshoot customer complaints swiftly and professionally, ensuring customer satisfaction throughout the process.- **Maintain Records:** Keep detailed records of customer interactions and transactions for follow-up and to assist in performance measurement.- **Collaborate with Teams:** Work closely with various departments, including sales and technical support, to ensure a holistic approach to customer care.**Required Skills and Expectations:**Candidates should possess strong communication skills, both verbal and written, to effectively interact with customers. A working knowledge of computers and familiarity with customer support software will be advantageous. Attention to detail is essential for accurately documenting customer interactions. The ideal candidate should demonstrate patience, empathy, and problem-solving skills when handling customer complaints. A professional attitude and the ability to work well in a team environment are also crucial. This position is open to females only, and we welcome graduates from diverse educational backgrounds.

Were Hiring - Customer Relationship Executive (CRE) Zorrofit Location: Porur ( Office) Role Overview:Looking for a supportive and friendly person to handle existing clients, ensure smooth communication, and help them stay consistent in their fitness journey. Responsibilities: Handle client follow-ups and support calls (no sales) Assist clients with queries and program guidance Ensure client satisfaction and retention Coordinate with internal teams (nutritionists/trainers) Maintain client records in Excel/CRM Build strong relationships with clients Eligibility: Diploma & graduate Freshers & experienced can apply Good communication in Tamil & English Basic Excel knowledgeContact: HR Jacklin - 8925817958

We are looking for a dedicated Floor Manager to oversee operations at our facility in Kattupakkam. The ideal candidate will have 2 to 8 years of experience and should have completed their 12th grade.**Key Responsibilities:**- **Staff Supervision:** Manage and lead the team on the floor to ensure they are motivated and performing their tasks efficiently.- **Daily Operations Management:** Oversee daily operations to ensure that everything runs smoothly and that high standards are upheld.- **Customer Service Excellence:** Address any customer complaints or issues promptly to maintain a positive environment and ensure customer satisfaction.- **Inventory Control:** Monitor stock levels and coordinate with suppliers to ensure necessary supplies are always available.- **Training & Development:** Train new employees and assist in the professional growth of existing staff to ensure a skilled and knowledgeable team.- **Health & Safety Compliance:** Ensure that all health and safety regulations are followed to create a safe working environment.**Required Skills and Expectations:**- Candidates should have strong leadership and team management skills to effectively guide a diverse workforce.- Excellent communication skills are necessary for interacting with both staff and customers.- The ability to solve problems quickly and efficiently is essential.- Candidates should be detail-oriented and have good organizational skills to manage multiple tasks simultaneously.- A customer-focused attitude is critical to fostering a welcoming and positive atmosphere.- Flexibility and adaptability are expected in this fast-paced environment.

Job Overview:The Front Office Admin is the first point of contact for visitors, clients, and employees. This role involves managing reception, handling administrative tasks, and ensuring smooth office operations.Key Responsibilities:Greet and assist visitors, clients, and staff professionally.Manage phone calls, emails, and correspondence.Maintain office records, files, and documentation.Schedule appointments, meetings, and manage calendars.Support day-to-day administrative tasks and office operations.Coordinate with vendors and manage office supplies.Ensure front desk area is organized and presentable.Required Skills & Qualifications:Excellent verbal and written communication skills.Strong organizational and multitasking abilities.Proficiency in MS Office and office management software.Professional appearance and friendly demeanor.Basic problem-solving and customer service skills.

As a Sales Associate, you will play an important role in helping customers find products and making sales. You will work in a team in our Chennai office, ensuring a positive shopping experience for all our customers.**Key Responsibilities:**- **Customer Interaction:** Greet customers warmly and assist them in finding products that meet their needs. This requires good communication skills and a friendly attitude to make customers feel welcomed.- **Product Knowledge:** Learn about the products we offer to answer questions and provide recommendations. Being knowledgeable helps build trust and encourages customers to make purchases.- **Sales Process:** Handle transactions efficiently, ensuring a smooth checkout experience for customers. Accuracy in this process is essential for customer satisfaction and store revenue.- **Inventory Management:** Assist in keeping track of stock levels and help with restocking shelves. This ensures that products are always available for customers to purchase.- **Promotions and Displays:** Help set up promotional displays and inform customers about special offers. Eye-catching displays can attract customer interest and boost sales.**Required Skills and Expectations:**- Good communication skills are essential for interacting with customers and understanding their needs.- A positive attitude and willingness to learn are important, especially if you have little to no sales experience.- Basic math skills are needed to handle transactions accurately and efficiently.- A team-oriented mindset will help you collaborate with colleagues to achieve store goals.- Being proactive and attentive will enhance the customer experience and overall store performance.

As a Field Sales Executive based in Chennai, you will be responsible for generating sales and building strong relationships with customers. You will have the opportunity to work in a dynamic environment and develop your sales skills right from your home.**Key Responsibilities:**- **Prospect New Customers:** Identify and reach out to potential clients to introduce our products or services, helping to expand the customer base.- **Conduct Sales Visits:** Schedule and conduct face-to-face meetings with clients to understand their needs and demonstrate how our offerings can meet those needs.- **Maintain Client Relationships:** Build and nurture relationships with existing clients to ensure satisfaction and encourage repeat business.- **Set and Achieve Sales Targets:** Work towards specific sales goals and targets, contributing to overall team performance and growth.- **Provide Feedback to Management:** Share insights and feedback from the market and customers to help refine products and strategies.**Required Skills and Expectations:**You should hold at least a Bachelor's degree in fields like B.A, B.C.A, B.B.A, B.Com, B.Sc, or B.E. Being a male candidate is a requirement for this role. You must possess strong communication and interpersonal skills, as building relationships is key in sales. A motivated attitude and the ability to work independently are essential, as you will be conducting much of your work from home. Basic knowledge of sales processes and a willingness to learn will be beneficial. Prior experience is not necessary, but any enthusiasm for sales will be an added advantage.

As a Customer Support Executive, you will be the primary point of contact for our customers, helping them with their inquiries and ensuring a positive experience with our services. **Key Responsibilities:**- **Respond to Customer Inquiries:** Address customer questions through various communication channels, ensuring accurate and timely responses.- **Resolve Issues:** Identify and troubleshoot customer problems, providing effective solutions to enhance customer satisfaction.- **Customer Feedback Management:** Collect and document customer feedback to help improve our products and services, ensuring that customer voices are heard.- **Maintain Records:** Keep detailed records of customer interactions and transactions, enabling better service and follow-up.- **Collaborate with Teams:** Work closely with other teams, such as sales and technical support, to resolve customer issues and enhance service delivery.**Required Skills and Expectations:**The ideal candidate should possess strong communication skills, both verbal and written, with an ability to empathize and connect with customers. You should be detail-oriented and organized, ensuring that customer inquiries are logged and tracked accurately. Basic computer skills are essential, including familiarity with customer support software and Microsoft Office. A willingness to learn, adapt, and work in a team environment is crucial. We are looking for a proactive individual who can maintain a positive attitude even in challenging situations. Candidates should hold a minimum educational qualification of a high school diploma, with preference given to those with relevant customer service experience, even if limited.

key & Responsibilities:1.Generate new sales leads and convert them into clients2.Manage and maintain existing client relationships3.Achieve assigned sales targets on a monthly, quarterly, and yearly basis4.Coordinate with internal teams to ensure smooth project execution5.Prepare proposals, quotations, and follow-ups6.Conduct client meetings and presentations7.Maintain accurate client and sales records8.Travel for client meetings as required HR contact number:8925532074

We are seeking a dedicated Customer Support Executive to join our team in Arumbakkam, Chennai. This is an entry-level position for candidates with 0 to 1 year of experience. As a vital part of our customer service team, you will assist customers by addressing their inquiries and ensuring their satisfaction.Key Responsibilities:- Respond to customer inquiries: You will handle incoming calls and messages, providing timely and accurate responses to customer questions regarding our products and services.- Resolve issues: When customers face challenges, you will help identify and troubleshoot problems, ensuring a quick resolution to enhance their experience.- Maintain records: You will document customer interactions and maintain accurate records to help track the progress of inquiries and solutions provided.- Collaborate with team members: Working closely with your colleagues, you will share knowledge and insights to continually improve service delivery and customer satisfaction.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th grade. Strong communication skills and a pleasant phone demeanor are essential for providing excellent customer service. You must be patient and adaptable, able to understand customer needs and offer appropriate solutions. Being a team player is important, as collaboration with others is key to efficiently addressing customer concerns. A commitment to continuous improvement and learning will help you thrive in this role.

We're Hiring in T.Nagar, Chennai! Sales Manager, Sales Excutive, Business Development Manager & Telecaller.We are looking for enthusiastic candidates for the following positions: Sales Manager Sales Executive Business Development Manager Telecaller Lead Generator Why join us?Be part of a dynamic, growing real estate Team.Fast career growth opportunities.Work with a trusted and expanding brand.Location: T.Nagar, ChennaiContact / Apply Now: +9163852 59641.(Part Time And Full Time Available)DM us or call to join our team and your career in real estate today!

Need a fresher or experienced delivery executive for Royapettah pincode early morning

Job Opening: Field Sales ExecutiveCompany ProfileAcurel Weighing Systems Pvt Ltd is a leading manufacturer of industrial weighing scales and a trusted distributor of reputed analytical and laboratory equipment brands such as Ohaus, Shimadzu, and ADI Controls.We deliver innovative, reliable weighing and analytical solutions to industrial and institutional clients across multiple sectors.Position Overview:We are looking for an experienced Field Sales Executive with a strong background in selling industrial and laboratory equipment. The ideal candidate will have a proven ability to achieve sales targets, build long-term client relationships, and understand the industrial weighing and analytical equipment market.Key Responsibilities:Sales Execution:Identify and develop new business opportunities within industrial and institutional customer segments.Achieve and exceed monthly and quarterly sales targets.Account Management:Build and maintain strong relationships with existing customers to ensure satisfaction and repeat business.Product Knowledge:Develop in-depth knowledge of Acurels product range, including weighing scales and analytical equipment from Ohaus, Shimadzu, and ADI Controls.Territory Management:Plan and execute sales activities within the assigned territory.Conduct regular client visits, demonstrations, and follow-ups.Market Intelligence:Collect and report market trends, competitor insights, and customer feedback to support sales strategies and product improvement.Sales Reporting:Maintain accurate records of sales activities, customer interactions, and target achievements.Qualifications:Experience: 13 years in field sales, preferably in industrial weighing scales, analytical equipment, or related industrial products.Education: Bachelors degree or Diploma in Engineering, Science, Electronics, Instrumentation, or a related field.Skills: Strong sales orientation, excellent communication and negotiation skills, ability to work independently.Travel: Willingness to travel extensively within the assigned territory.Why Join Us?Work with industry-leading products and globally trusted brandsSupportive, growth-oriented environment in a dynamic MSMECompetitive salary with performance-based incentives

As a Customer Support Executive, you will be responsible for providing excellent customer service to our clients. This includes answering customer inquiries, resolving issues, and ensuring customer satisfaction.Key responsibilities:1. Responding to customer inquiries: You will be responsible for answering customer questions and providing solutions to their issues in a timely and professional manner.2. Resolving customer issues: You will need to troubleshoot and resolve any customer complaints or problems to ensure a positive customer experience.3. Ensuring customer satisfaction: It is crucial to ensure that customers are happy with our products or services by addressing their needs and concerns effectively.Required skills and expectations:- Excellent communication skills: You should have strong verbal and written communication skills to effectively interact with customers.- Problem-solving ability: You must have the ability to think quickly and find solutions to customer problems.- Patience and empathy: Demonstrating patience and empathy towards customers is essential for providing exceptional customer service.- Basic computer skills: Proficiency in using basic computer applications is required for this role.Overall, as a Customer Support Executive, your primary focus will be on providing top-notch customer service to ensure customer satisfaction and loyalty.

As a Customer Support Executive, you will play a vital role in ensuring our customers receive top-notch support and assistance. You will be the first point of contact for our clients, helping them with their inquiries and resolving issues efficiently.**Key Responsibilities:**- **Customer Assistance:** Respond to customer queries via phone, email, or chat, providing clear and accurate information about products and services.- **Issue Resolution:** Identify and troubleshoot problems faced by customers, ensuring a quick and effective resolution to enhance their experience.- **Feedback Collection:** Gather customer feedback regarding their experiences, which will help improve service quality and identify areas for improvement.- **Documentation:** Maintain accurate records of customer interactions and transactions to ensure efficient follow-up and compliance.- **Collaboration:** Work closely with other teams to resolve complex customer issues or coordinate service enhancements as needed.**Required Skills and Expectations:**- Strong communication skills are essential for understanding customer needs and conveying information clearly.- A problem-solving mindset to address customer issues effectively and efficiently.- Proficiency in using computer systems and software for logging customer inquiries and managing support requests.- A degree in fields such as B.B.A, B.Com, B.Pharma, B.Sc, or B.E, or relevant professional qualifications indicate a foundational understanding of business practices.- A positive attitude and a strong commitment to customer service, with the ability to work collaboratively in a team environment.- Female candidates are preferred for this position. If you are passionate about helping customers and enjoy working in a dynamic environment, we would love to hear from you!