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Customer Care Assistant Jobs

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  • 1 - 3 yrs
  • 2.0 Lac/Yr
  • Kolkata
Customer Relationship Customer Support Voice Process Customer Service Customer Care
Solve the Customer quires and give the solution through the call.Company - Globiva pvtHS / Graduate / Male / Female all eligible1 Yr Experience required on PaperSalary - 19000inhand - 15000 Attendance bonus -2000Incentive upto - 30000Job location - Kolkata Sector 5
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Hiring For Restaurant Waiter

Swaagat Family Restaurant

  • 2 - 8 yrs
  • 1.8 Lac/Yr
  • Bathinda
Customer Handler Good Communication Customer Care Restaurant Service
i want a waiter for my restaurant, good profile and handsome man, polite nature, Comfortable to work
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  • 1 - 3 yrs
  • 2.5 Lac/Yr
  • Kolkata
BPO Voice Customer Care Customer Support Customer Handling Customer Service Customer Relationship Inbound Calls Chat Support Good Communication Skills
Job SummarySolve LegalX Private Limited is looking for customer-focused and professional Customer SupportExecutives to provide excellent support experience, resolve customer queries efficiently, andmaintain strong customer relationships.Key Responsibilities- Handle customer inquiries through calls, emails, and chat support.- Provide accurate information regarding company services.- Resolve customer concerns and ensure timely issue closure.- Maintain customer records and update CRM/database.- Coordinate with internal departments for query resolution.- Follow up with customers and maintain service quality standards.- Ensure high customer satisfaction and retention.Requirements- 2-3 years of experience in Customer Support, Customer Service, Tele Support, or ClientCoordination.- Good communication skills in English, Hindi, and Bengali.- Strong interpersonal and problem-solving skills.- Ability to handle customer concerns professionally.- Basic computer knowledge and email handling skills.- Customer-first attitude with willingness to learn.Preferred Skills- Experience handling inbound/outbound customer calls.- Knowledge of CRM tools will be an advantage.- Ability to manage multiple customer interactions effectively.Benefits- Stable Work Environment- Career Growth Opportunities- Learning & Development Support- Supportive Team Environment
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  • 0 - 5 yrs
  • 4.5 Lac/Yr
  • Vikhroli Mumbai
Communication Tele Counselor Customer Support Solving Queries Customer Relationship Customer Care Cold Calling Inbound Calls Telephone Handling Good Communication Skills BPO Voice Domestic BPO Customer Handling Customer Service
Customer Support Executive Education: HSC is a must with excellent communication skills. English speaking and writing skills are a must.Location: WONDRx HQ (Vikhroli, Mumbai) - 100% Work from Office. The RoleYou are the voice and the frontline of WONDRx. We are revolutionizing how doctors and patients connect by digitizing prescriptions.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Delhi
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
We are looking for a dedicated Chat Support Executive to join our team in Delhi. The ideal candidate will assist customers through online chat, addressing their inquiries and providing solutions in a timely manner. This is a full-time work-from-home position suitable for individuals with 0 to 2 years of experience.The key responsibilities include:1. **Customer Interaction**: Engage with customers via chat to assist with inquiries, complaints, and requests, ensuring a positive communication experience.2. **Problem Resolution**: Analyze customer issues and provide effective solutions, escalating complex matters to senior staff when necessary.3. **Documentation**: Keep detailed records of customer interactions and feedback, which will aid in improving services and addressing recurring issues.
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Customer Support Executive - Kanpur

Advance Trip Tech Solution Pvt Ltd

  • 1 - 2 yrs
  • 1.3 Lac/Yr
  • Kanpur
Customer Relationship Customer Service Customer Handling Telephone Handling Good Communication Skills Chat Support Inbound Calls Customer Care
We are looking for a dedicated Customer Support Executive to join our team in Kanpur. The ideal candidate will have 1 to 2 years of experience in customer service and be passionate about helping customers.Key Responsibilities:- **Customer Interaction:** Respond to customer queries via phone, email, or chat, providing accurate information and resolving issues promptly.- **Issue Resolution:** Handle complaints and trouble tickets effectively, escalating complex issues to the appropriate departments when necessary.- **Product Knowledge:** Gain a deep understanding of our products and services to assist customers effectively and promote our offerings when needed.- **Feedback Collection:** Gather customer feedback to help improve our services and share insights with the team for continuous improvement.- **Documentation:** Maintain detailed records of customer interactions and issues using our support software for better tracking and follow-up.Required Skills and Expectations:The ideal candidate should hold a graduate degree with 1-2 years of experience in a customer support role. Strong communication skills, both verbal and written, are essential for clear customer interaction. A problem-solving mindset is crucial to address customer concerns effectively. Proficiency in using computer systems and customer support software is expected. The candidate must demonstrate empathy and patience, ensuring that every customer feels valued and understood. Flexibility and teamwork are important, as the role requires collaboration with various departments to deliver a seamless customer experience.
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  • 0 - 2 yrs
  • 3.3 Lac/Yr
  • Delhi
Customer Relationship Outbound Calling Customer Service Customer Care Customer Handling Customer Management
WE ARE HIRING Position: Customer Support Executive Location: Delhi Shift Timing: 5:30 AM - 2:30 PM One-Side Cab Facility Available Salary: Up to 28,000 per MonthEligibility: Freshers Welcome Experienced Candidates Can Apply Good Communication Skills Required Customer Service Experience Preferred (Not Mandatory)Why Join Us? Fixed Morning Shift One-Side Cab Facility Available Great Learning & Growth Opportunity Friendly & Supportive Work EnvironmentInterested candidates can share their CV or contact: Harsh Vijayvargiya 9039608842
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  • 0 - 5 yrs
  • 4.0 Lac/Yr
  • Thane West
Customer Care International Process Voice Process BPO KPO US Process International BPO
We are looking for a Customer Service Associate in Thane West to join our team. This position is open to candidates with 0 to 5 years of experience, and a minimum educational qualification of 12th pass is required. You will be working in an office environment on a full-time basis.**Key Responsibilities:**- **Assist Customers:** Help customers with their inquiries and complaints, ensuring all interactions are polite and helpful.- **Provide Information:** Clearly explain services and products to customers, answering any questions they may have.- **Resolve Issues:** Investigate customer issues thoroughly and offer effective solutions to ensure customer satisfaction.- **Maintain Records:** Keep accurate records of customer interactions and transactions in our system for future reference.- **Collaborate with Team:** Work closely with colleagues and other departments to ensure smooth service delivery and problem resolution.**Required Skills and Expectations:**- Strong communication skills are essential for effectively engaging with customers and resolving their issues.- A positive attitude and a willingness to help customers is crucial for this role.- Basic computer skills are necessary to manage customer records and use software applications.- Ability to work under pressure and handle multiple tasks simultaneously while maintaining professionalism.- A team-oriented mindset is important as collaboration with coworkers will be part of your daily duties. This role is ideal for someone looking to start or advance their career in customer service within a supportive team environment.
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Customer Care Executive - Full Time

Starwalk Services Pvt Ltd

  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Indore
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Outbound Calling Customer Management International BPO Cold Calling Customer Communication Call Center
A Customer Care Executive (CCE) acts as the bridge between an organization and its customers. For a graduate with at least 6 months of experience, a typical job description (JD) focuses on resolving inquiries, managing accounts, and maintaining satisfaction.Core Responsibilities Inquiry Resolution: Address customer complaints and inquiries via calls, email, or chat in a timely manner.Relationship Management: Build trust and rapport with customers to ensure brand loyalty and retention.Sales & Up-selling: Identify opportunities to cross-sell or upgrade products/services during interactions.Documentation: Accurately update and maintain customer records in the CRM system.Expected Skills & RequirementsEducation: A completed bachelor's degree in any stream.Experience: 6 months to 1 year in a customer support, BPO, or sales environment.Communication: Excellent verbal and written communication skills in the required languages (e.g., English, Hindi, local dialects).Soft Skills: Active listening, patience, problem-solving, and a high degree of empathy.Technical Aptitude: Basic computer literacy and familiarity with CRM tools.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Bhubaneswar
English Language Aviation Customer Care Airline Operations
As an Airline Customer Service Representative, you will play a vital role in ensuring a pleasant travel experience for our customers. Your primary responsibilities will include:- **Greeting Passengers**: Welcome travelers at the airport, providing a friendly atmosphere as they arrive.- **Assisting with Check-in**: Help passengers check in for their flights, ensuring all necessary documentation is in order.- **Handling Inquiries**: Answer questions related to flight schedules, baggage policies, and ticketing procedures, ensuring passengers receive the information they need.- **Resolving Issues**: Address any problems or concerns related to flight disruptions, lost baggage, or service complaints in a calm and efficient manner.- **Coordinating with Team Members**: Work collaboratively with other airline staff to ensure smooth operations and a seamless travel experience for customers.The ideal candidate will possess strong communication skills, allowing them to effectively assist and inform passengers. You should have a positive attitude and be able to handle stressful situations with ease. Attention to detail is essential to ensure accurate handling of passenger information and workloads. Must be comfortable working in a fast-paced environment and be a team player, as cooperation with colleagues is crucial for success in this role. A passion for customer service and a willingness to learn is key, especially for those with little or no prior experience in the aviation industry.
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  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Female
  • Delhi
Service Desk Customer Service Problem Solving English Language Query Management
As a Customer Care Assistant, you will play a vital role in ensuring customer satisfaction while supporting our team in a busy office environment in Peera Garhi, Delhi. This position is ideal for motivated individuals who are eager to start their career in customer service.Your main responsibilities will include responding to customer inquiries through phone and email, providing accurate information about products and services, and assisting customers with any issues they may encounter. You will also keep detailed records of customer interactions to improve service quality and ensure follow-ups are timely.Additionally, you will work closely with the sales team to process orders, handle returns, and manage customer feedback. Your ability to create a friendly and welcoming atmosphere will help build strong relationships with our clients.To succeed in this role, you should have excellent communication skills, both spoken and written. A patient and empathetic approach towards customers is essential. Being organized and detail-oriented will help you manage multiple tasks effectively. Having basic computer skills is necessary for updating records and communicating through digital platforms. No prior experience is required; however, a positive attitude and willingness to learn are crucial. This full-time position is designed for female candidates who are ready to contribute to a team-oriented environment and grow within the customer service field.
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  • Fresher
  • 4.5 Lac/Yr
  • Mumbai
Customer Care Customer Support Customer Service Customer Communication
We are seeking a dedicated Customer Care Executive in Mumbai. This full-time position is suitable for freshers who have completed their 12th grade education. Ideal candidates are male and will work from our office to assist our customers effectively.Key Responsibilities:1. **Responding to Customer Inquiries:** You will handle customer queries via phone, email, or chat, ensuring prompt and accurate responses to all questions concerning our products and services.2. **Resolving Issues:** Your role will involve identifying customer problems and providing effective solutions, ensuring customer satisfaction and loyalty.3. **Maintaining Records:** You will document customer interactions and transactions in our database, allowing for better follow-up and service continuity.4. **Providing Feedback:** You will gather customer feedback and share it with your team to help improve service quality and customer experience.Required Skills and Expectations:Candidates must possess strong communication skills, both verbal and written, to convey information clearly. A friendly and patient attitude is essential in dealing with customers. Basic computer skills, including familiarity with office software, are necessary to manage inquiries efficiently. Furthermore, an ability to work cooperatively in a team environment and under pressure is critical to meet customer needs. Candidates should be punctual, responsible, and eager to learn and grow within the role.
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  • 2 - 3 yrs
  • 19.0 Lac/Yr
  • Besant Nagar Chennai
Customer Relationship Customer Care Customer Support Customer Handling Customer Service Customer Communication Customer Management
We are looking for enthusiastic and customer-focused candidates to join our growing team.Position: Customer Support ExecutiveWork Mode: Work From HomeSalary: Up to 26,000 per monthWorking Days: 5 Days a WeekShift: Rotational ShiftTraining: Company ProvidedLaptop: Company ProvidedWi-Fi Support: Company ProvidedResponsibilities:Handle customer queries through calls, chats, and emails.Provide accurate information and resolve customer concerns.Maintain professional communication with customers.Ensure high customer satisfaction and service quality.Update customer records and maintain reports.Eligibility:Minimum 12th Pass / Graduate.Good Hindi and basic English communication skills.Basic computer knowledge.Freshers and Experienced candidates can apply.Immediate joiners preferred.Benefits: Work From Home Opportunity Fixed Salary up to 26,000 5 Days Working Company Paid Training Free Laptop Provided Wi-Fi Support Provided Career Growth OpportunitiesApply NowInterested candidates can share their updated resume or contact us for further details.
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  • 1 - 3 yrs
  • 2.3 Lac/Yr
  • Kharadi Pune
Restaurant Service Good Communication Customer Care
We are looking for a dedicated Restaurant Waiter to join our team in Kharadi, Pune. Ideal candidates should have 1 to 3 years of experience in a similar role and must have completed their 12th grade. This full-time position requires a male candidate who is passionate about providing excellent customer service.Key Responsibilities:- **Greeting and Seating Customers**: You will warmly welcome guests, guiding them to their tables and providing them with menus.- **Taking Orders**: Accurately take food and drink orders from customers and ensure that their preferences are understood and noted.- **Serving Food and Beverages**: Deliver orders to tables promptly, making sure everything is served as requested.- **Monitoring Customer Satisfaction**: Regularly check in with customers during their meal to ensure they are satisfied with their food and service, addressing any issues that may arise.- **Processing Payments**: Handle cash and card transactions efficiently and accurately, ensuring receipts are correctly processed.Required Skills and Expectations:The ideal candidate should possess strong communication skills to interact effectively with customers and team members. Attention to detail is crucial in taking accurate orders and ensuring customer satisfaction. A friendly and outgoing personality will help create a positive dining experience. Additionally, you should be able to manage multiple tasks during busy service times and work well under pressure while maintaining a professional demeanor.
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Opening For Assistant Human Resource

Panacorp Computer Academy

  • 2 - 8 yrs
  • 3.0 Lac/Yr
  • Nagercoil Kanyakumari
Ability to Multitask Time Management Interview Coordination Employee Engagement Employee Relations Organizational Management Interpersonal Skills Coordination Skills Communication Skills Interviewing Candidates Conflict Management Customer Care
We are looking for an Assistant Human Resource to support our HR department in Nagercoil. The ideal candidate should have 2 to 8 years of experience in a similar role and be ready to work from the office.**Key Responsibilities:**- **Recruitment Support:** Assist in the hiring process by screening resumes, conducting initial interviews, and coordinating job postings. This helps ensure that only qualified candidates move forward in the selection process.- **Employee Onboarding:** Help with the onboarding of new employees by preparing welcome materials and conducting orientation sessions. This ensures new hires feel welcomed and informed about company policies.- **Employee Records Management:** Maintain and update employee records, including personal information and attendance data. Accurate record-keeping is essential for compliance and employee management.- **Performance Management Assistance:** Support the performance appraisal process by collecting feedback and maintaining appraisal records. This helps promote a culture of continuous improvement and development.- **Employee Relations:** Act as a point of contact for employee inquiries regarding policies and procedures. Effective communication helps to resolve issues and maintain a positive work environment.Required skills and expectations include strong organizational skills, attention to detail, and excellent communication abilities. Candidates should be proactive and able to handle multiple tasks efficiently. Familiarity with HR software and employment laws is a plus. The ability to work well in a team and maintain confidentiality is essential for success in this role.
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Assistant Store Keeper (1-2 Years)

Edens Staffing Services

  • 1 - 2 yrs
  • 1.8 Lac/Yr
  • Talwade Pune
Forklift Operation Mathematical Skills Packing and Labeling Physical Stamina Receiving Shipments Safety Procedures Teamwork Time Management Customer Service Quality Control Problem Solving Store Merchandising Warehouse Operations Store Operations Stock Control Stores Maintenance Inventory Management Order Processing Attention to Detail Basic Computer Skills Communication Skills Organizational Skills
Candidate should have min one year experience in store management in a automation company, able to keep up materials in right order and manage in and outward entries properly to manage goods to deliver to clients
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Opening For Customer Service Assistant

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 3 - 3 yrs
  • Malad West Mumbai
Service Desk Customer Care Customer Service Troubleshooting Skills International Call Center Voice Process
We are looking for a dedicated Customer Service Assistant to join our team in Malad West, Mumbai. This full-time position requires a proactive individual with at least 3 years of experience in customer service. Key Responsibilities:Engage with Customers: You will be the first point of contact for our customers, addressing their inquiries and providing them with accurate information.Resolve Issues: Handle customer complaints effectively, ensuring that you understand their problems and work towards quick solutions to enhance satisfaction.Maintain Records: Keep accurate records of customer interactions and feedback to help improve our services.Support Team Members: Collaborate with colleagues to share information and improve service delivery, ensuring that everyone is on the same page.Required Skills and Expectations:Strong Communication Skills: You must be able to communicate clearly and effectively, both in speaking and writing, to help customers feel understood and valued.Problem-Solving Ability: You should be able to think critically to resolve issues efficiently while maintaining a positive attitude.Basic Computer Skills: Proficiency in using computers and customer management software is necessary for handling inquiries and keeping records.Team Player: A willingness to collaborate with others and contribute to a positive working environment is essential for this role. Candidates must have completed their 12th grade and have a passion for delivering excellent customer service in a fast-paced office setting.
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  • 3 - 9 yrs
  • 30.0 Lac/Yr
  • Canada
Healthcare Manager Health Care Assistant Healthcare Consultant Buying Manager Customer Manager Health Care Services Healthcare Process Healthcare
We are seeking a dedicated Healthcare Manager with 3 to 9 years of experience to oversee medical facilities and ensure optimal patient care in Canada. The ideal candidate will manage operations, enhance healthcare services, and lead staff efficiently.**Key Responsibilities:**- **Oversee Daily Operations:** Ensure smooth running of healthcare facilities by managing schedules, staff, and resources effectively.- **Coordinate Patient Care:** Work closely with medical professionals to streamline patient services and improve care standards, ensuring that all patients receive timely and efficient treatment.- **Manage Staff:** Supervise and support healthcare staff, facilitate training, and promote a positive work environment to enhance employee performance and satisfaction.- **Budget Management:** Monitor and manage the clinic or facility's budget, ensuring effective allocation of resources while controlling costs and maximizing efficiency.- **Implement Policies:** Develop and enforce healthcare policies and procedures to comply with regulations and enhance patient safety and care standards.**Required Skills and Expectations:**Candidates must have a diploma in healthcare management or a related field. Strong leadership and communication skills are essential for managing teams and interacting with patients. Candidates should possess problem-solving abilities and a sound understanding of healthcare regulations. Experience in budgeting and operational management is crucial, along with the ability to work collaboratively in a fast-paced environment. Proficiency in healthcare software and data management will be an advantage.
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • MP Nagar Bhopal
Customer Relationship Customer Care Customer Support Customer Handling BPO Voice Telephone Handling Inbound Calls Domestic BPO Customer Service Good Communication Skills Gujrati Language Kannada Language
As a Customer Support Executive, you will be a vital part of our team, helping to ensure that customers receive top-notch service. You will interact directly with customers to assist them with their inquiries and resolve any issues they may have.**Key Responsibilities:**- **Respond to Customer Inquiries:** Address customer questions via phone, email, or chat, ensuring that all inquiries are handled efficiently and professionally.- **Resolve Issues:** Handle customer complaints and issues by providing solutions or escalating them to the appropriate department for further assistance.- **Maintain Records:** Keep accurate records of customer interactions, transactions, and feedback to track issues and improve service quality.- **Provide Product Information:** Educate customers about our products and services, helping them make informed decisions and ensuring their satisfaction.- **Follow Up:** Conduct follow-ups with customers to ensure their issues have been resolved and that they are satisfied with the service provided.**Required Skills and Expectations:**- **Communication Skills:** You should have strong verbal and written communication skills to interact with customers clearly and professionally.- **Problem-Solving Ability:** The role requires you to think quickly and resolve issues effectively, so a solution-oriented mindset is essential.- **Team Player:** Collaboration with colleagues and other departments is important, so you must be able to work well in a team environment.- **Basic Computer Proficiency:** Familiarity with computers and common software applications is necessary to manage customer inquiries and support tools.- **Positive Attitude:** A friendly and patient demeanor is crucial to provide excellent customer service and maintain a positive experience for our clients.
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  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Nagpur
Data Entry Operator Back Office Assistant Computer Operator Ticketing Executive Air Hostess Passport Checking Ticket Booking Ticket Checking Staff Customer Care
Urgent Hiring For Air-Ticketing Interview Timing - 10am to 6pmSalary Package 30k to 35kJob Location - NagpurWork Experience - Fresher & 2 Years
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  • 3 - 9 yrs
  • 40.0 Lac/Yr
  • Canada
Healthcare Manager Healthcare Health Care Assistant Healthcare Consultant Healthcare Executive Healthcare Process Circulation Manager Customer Manager
Key Responsibilities and DutiesOperational Management: Directing day-to-day operations of clinics, hospitals, or departments to maintain high standards of patient care and safety.Human Resources: Recruiting, training, scheduling, and supervising personnel, including handling employee relations and disputes.Financial Oversight: Developing and monitoring budgets, managing billing, tracking expenses, and ensuring financial sustainability.Regulatory Compliance: Ensuring all facilities and procedures meet state, federal, and ethical regulations.Strategic Planning: Setting organizational goals, developing new policies, and enhancing service quality.
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  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Visakhapatnam
Offline Data Entry Back Office Assistant Customer Care Human Resource Passport Checking Ticketing Executive Air Hostess Airport Ground Staff
Urgent Hiring For Air-TicketingInterview Timing 10am to 6pmSalary Package 30k to 35kJob Location - VisakhapatnamWork Experience - Fresher & 2 Years
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Kochi
Offline Data Entry Back Office Assistant Computer Operator Customer Care Ticketing Executive Human Resource Passport Checking Ticket Checking Staff Ground Staff Executive Air Hostess
Urgent Hiring For Air-TicketingInterview Timing - 10am to 6pmSalary Package - 30k to 35kJob Location - Kochi Skills - Back Office, Computer Operator
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Ground Staff - Full Time - Freshers

Aviation Job Placement Company

  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Pune
Computer Operator Ticketing Executive Passport Checking Offline Data Entry Back Office Assistant Man Management Human Resource Ticket Checking Staff Air Hostess Customer Service
Urgent Hiring For Ground Staff Interview Timing - 10am to 6pmSalary Package - 30k to 35kJob Location - Pune,Skills - Data Entry, Back Office, Computer Operator, Ground Staff
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Looking For LAB Assistant Freshers

Pacific Placements and Business Consultancy Pvt. Ltd.

  • Fresher
  • Kharadi Pune
Knowledge Management Customer Care Quality Control LAB Testing
We are looking for a dedicated LAB Assistant to join our team in Kharadi, Pune. This role is ideal for fresh graduates who are eager to gain hands-on experience in a laboratory environment.Key Responsibilities:1. **Sample Preparation**: Assist in preparing samples for testing by following established protocols. This includes measuring, mixing, and labeling samples accurately.2. **Equipment Maintenance**: Regularly maintain and calibrate lab equipment to ensure proper functioning. This responsibility entails cleaning equipment and reporting any malfunctions to senior staff.3. **Data Recording**: Accurately record test results and observations in lab notebooks or electronic systems. This ensures that all data is documented correctly for analysis.4. **Safety Compliance**: Follow all safety protocols and regulations within the lab. It is vital to understand and implement safety measures to prevent accidents and ensure a safe working environment.5. **Assisting with Experiments**: Support scientists and researchers during experiments by setting up equipment and providing necessary materials. This may also involve conducting preliminary tests under supervision.Required Skills and Expectations:Candidates must possess a Bachelor
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Hiring For Customer Service Executive

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 1 - 5 yrs
  • Kalwa Thane
Customer Relationship Customer Management Outbound Calling Customer Care Customer Service Customer Support Customer Handling
We are looking for a Customer Service Executive to join our team in Kalwa, Thane. This role is ideal for individuals with 1 to 5 years of experience in customer support and requires a 12th-grade education. You will be responsible for assisting customers with their inquiries, ensuring satisfaction and efficient resolution of issues.Key Responsibilities: - **Answer Customer Queries:** Handle various customer questions and concerns through phone, email, or in-person interactions, providing clear and helpful responses. - **Resolve Issues:** Work actively to resolve customer complaints and issues in a timely and professional manner, ensuring a positive experience. - **Maintain Records:** Keep accurate records of customer interactions and transactions, documenting any issues and resolutions for future reference. - **Provide Product Information:** Share detailed information about products and services to educate customers and help them make informed decisions. - **Collaborate with Team:** Work closely with other team members to ensure consistent service levels and share insights on customer feedback.Required Skills and Expectations: The ideal candidate should have strong communication skills and a friendly demeanor, as they will be interacting with customers daily. A good understanding of basic computer applications is necessary. You should be patient, detail-oriented, and able to multitask effectively. Previous experience in customer service will be beneficial, and a commitment to ongoing personal development and teamwork is essential.
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Looking For Customer Service Executive

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 1 - 3 yrs
  • Airoli Navi Mumbai
Customer Relationship Outbound Calling Customer Care Customer Service
We are looking for a Customer Service Executive with 1 to 3 years of experience to join our team in Airoli, Navi Mumbai. The successful candidate will be responsible for providing excellent customer support and ensuring a positive experience for our clients.Key Responsibilities:1. **Customer Support**: Respond to customer inquiries through various channels, including phone, email, and chat, providing accurate information and solutions to their issues.2. **Problem Resolution**: Identify and resolve customer complaints swiftly and effectively, ensuring that customers feel heard and valued.3. **Order Management**: Assist customers with order placement, tracking, and returns, ensuring a seamless shopping experience.4. **Documentation**: Maintain detailed records of customer interactions in our database, enabling proper follow-up and customer service tracking.5. **Customer Feedback**: Gather and relay customer feedback to improve products and services, contributing to overall customer satisfaction.To be successful in this role, candidates should possess strong communication skills and be able to work well in a team environment. Attention to detail is crucial, along with the ability to handle multiple tasks simultaneously. Understanding of customer service principles and a basic proficiency in computer use is required. A positive attitude, patience, and the ability to adapt to changing situations are essential for this role. The position is full-time and requires on-site presence in the office.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Dehradun
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
We are looking for a dedicated Customer Care Executive to join our team in Dehradun, India. This is a full-time work-from-home position suitable for candidates with 0 to 2 years of experience and who have completed their 12th grade.As a Customer Care Executive, you will be the first point of contact for our customers, ensuring they receive outstanding service and support. Your primary duty will be to assist customers with their inquiries and resolve any issues they may face in a timely and professional manner.Key responsibilities include:- **Handling Customer Inquiries**: Respond to questions via phone, email, and chat, providing accurate information regarding products and services.- **Issue Resolution**: Identify and solve customer problems efficiently while maintaining customer satisfaction throughout the process.- **Feedback Collection**: Gather feedback from customers to identify areas for improvement and help enhance our service offerings.- **Documentation**: Maintain clear and detailed records of customer interactions and transactions to keep track of customer issues.The ideal candidate should possess strong communication skills and a friendly demeanor, as building rapport with customers is key. A basic understanding of customer service principles and the ability to use computers and software tools effectively are essential. You should be patient, empathetic, and able to work independently while managing your time effectively.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Kanpur
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
We are seeking a Customer Care Executive to join our team in Kanpur. This is an excellent opportunity for individuals with 0 to 2 years of experience, preferably those who have completed their 12th grade. The role is full-time and allows you to work from home.As a Customer Care Executive, you will be the first point of contact for our customers, helping them with their inquiries and providing solutions efficiently. Key Responsibilities:1. **Responding to Customer Inquiries**: You will handle customer queries through various channels, including phone calls, emails, and chat, ensuring that all interactions are positive and helpful.2. **Problem Solving**: Address and resolve customer issues and complaints effectively, demonstrating patience and understanding to ensure customer satisfaction.3. **Order Management**: Assist customers with order placement, tracking, and resolution of order-related issues, ensuring a smooth purchasing experience.4. **Feedback Collection**: Gather customer feedback and report insights to the management team to help improve our services and products.Required Skills and Expectations:Candidates should have excellent communication skills in both spoken and written English and Hindi. Being empathetic and customer-oriented is a must. You should be comfortable using computers and familiar with basic software applications. Punctuality and a commitment to delivering quality service are important, as you will be working from home and must manage your time effectively.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Lucknow
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
We are looking for a motivated and friendly Customer Care Executive to join our team in Lucknow. This full-time, work-from-home position is ideal for individuals with 0 to 2 years of experience and who have completed their 12th grade.The key responsibilities of the role include responding to customer inquiries via phone and chat. You will listen to customer concerns and provide solutions, ensuring a positive experience. You will also assist with order processing and track deliveries, ensuring timely updates for customers. Additionally, you will maintain accurate records of customer interactions and transactions to help improve service.To succeed in this role, you need strong communication skills and the ability to interact politely with customers. Being patient and empathetic is essential, as you will deal with a variety of customer emotions and needs. Good problem-solving skills are important, allowing you to address issues efficiently. Basic computer skills are required to navigate systems and manage records effectively. Ideal candidates should be proactive, have a great attitude, and be eager to learn. A willingness to work flexible hours may also be necessary to meet customer demands. If you have a passion for providing excellent customer service and enjoy working in a supportive remote environment, we encourage you to apply.
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  • 1 - 7 yrs
  • 3.5 Lac/Yr
  • Thane
Customer Care Executive Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
Candidate Needs to Handle Customer Queries and Service Related Issues in Freight Forwarding Companies and Should have Experience in Import Related Customer Serving Domain and Should Be Able to Handle Independently.
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Customer Care Executive Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
Candidate needs to handle customer queries and service related issues
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Asansol
Desktop Support Service Desk Strategic Communication Customer Care Customer Retention Domestic BPO Service Marketing Technical Services Customer Management Voice Support Inbound Calls Basic Computers Good Communication
As a Customer Care Coordinator, you will be responsible for providing exceptional customer service to our clients. Your key responsibilities will include answering customer inquiries via phone, email, and chat, resolving customer complaints, and escalating issues to the appropriate team members for resolution.You will also be expected to maintain accurate records of customer interactions, feedback, and complaints, as well as collaborate with other departments to ensure a seamless customer experience.The ideal candidate for this role should have excellent communication skills, both written and verbal, strong problem-solving abilities, and a customer-focused mindset. Additionally, candidates should be detail-oriented, organized, and able to multitask efficiently in a fast-paced environment.A high school diploma or equivalent is required for this role, and previous customer service experience is preferred but not mandatory. Training will be provided to help you succeed in this role.
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  • 0 - 1 yrs
  • 9.0 Lac/Yr
  • Sonarpur Kolkata
Customer Care Cons Customer Relationship Customer Guidance
As a Customer Service Associate in Sonarpur, Kolkata, you will be responsible for providing excellent customer care by addressing inquiries, resolving issues, and maintaining strong customer relationships. Your key responsibilities include responding to customer queries promptly, offering guidance and assistance, and ensuring customer satisfaction at all times.To excel in this role, you must possess strong communication skills, a customer-focused mindset, and the ability to work effectively in a team. A high school diploma or equivalent is required, and previous experience in customer service is preferred but not mandatory. Freshers with a willingness to learn and grow in a customer service role are welcome to apply. This full-time position will require you to work from the office, so reliability and punctuality are essential. If you are passionate about delivering exceptional customer service and are eager to kickstart your career in this field, we encourage you to apply.
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  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Female
  • North West Delhi
Microsoft Office Corporate Sales Desktop Support Retail Sales Direct Sales Customer Support Sales Administration Customer Care Field Service Payment Followup Order Processing Coordination Skills Channel Sales Pleasant Personality
Contacting customers for purchase orders follow up with the manufacturing department to fulfill the orders scheduling delivery on time. Follow up for the payments on time. Coordinating with the quality department to convey customers grievances
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Front Office Manager

Bird of Paradise

Front Office Management Front Office Manager Customer Service Customer Care Customer Support Client Relationship Management Customer Relationship Management
1. Trains, cross trains, and retrains all front office personnel.2. Participates in the selection of front office personnel.3. Schedules the front office staff.4. Supervises workload during shifts.5. Evaluates the job performance if each front office employee.6. Maintains working relationships and communicates with all departments.7. Maintains master key control.8. Verifies that accurate room status information is maintained and properly communicated.9. Resolves guest problems quickly, efficiently, and courteously.10. Updates group information. Maintains, monitors, and prepares group requirements. Relays information to appropriate personnel.11. Reviews and completes credit limit report.12. Works within the allocated budget for the front office.13. Receives information from the previous shift manger and passes on pertinent details to the oncoming manager.14. Checks cashiers in and out and verifies banks and deposits at the end of each shift.15. Enforces all cash-handling, check-cashing, and credit policies.16. Conducts regularly scheduled meetings of front office personnel.17. Wears the proper uniform at all times. Requires all front office employees to wear proper uniforms at all times.18. Upholds the hotel's commitment to hospitality.19. Prepare performance reports related to front office.20. Maximize room revenue and occupancy by reviewing status daily. Analyse rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily. Ie flash report, allowance etc.21. Monitor high balance guest and take appropriate action.22. Ensure implementation of all hotel policies and house rules.23. Operate all aspects of Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes.24. Prepare revenue and occupancy forecasting.25. Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.
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