Sales & Marketing / Business Development / Telecaller Jobs

We are looking for a dedicated Sales Executive to join our team in Nashik. The ideal candidate will have 3 to 5 years of experience in sales, demonstrating a proven ability to drive revenue and build strong customer relationships.**Key Responsibilities:**- **Identify and Target New Clients:** Research and connect with potential clients to expand the customer base and generate new business opportunities.- **Conduct Sales Presentations:** Prepare and deliver engaging presentations that showcase our products or services, tailored to meet the specific needs of potential clients.- **Maintain Client Relationships:** Build and nurture relationships with existing clients to ensure their satisfaction and encourage repeat business.- **Achieve Sales Targets:** Set and strive to meet personal sales goals and contribute to the overall team targets.- **Market Research:** Stay updated on industry trends and competitor activities to identify opportunities for growth and improvement.- **Prepare Sales Reports:** Document sales activities and provide regular reports to management, helping to track progress and strategy effectiveness.**Required Skills and Expectations:**Candidates must possess strong communication and interpersonal skills, enabling effective engagement with clients. You should have a persuasive attitude and be able to negotiate effectively. Proficiency in sales techniques and a solid understanding of market dynamics are essential. A self-motivated and results-driven mindset is expected, along with good organizational skills. Proficiency in using sales software and MS Office Suite is also beneficial. A degree in business, marketing, or a related field would be advantageous.

Location: Delhi/NCRJob Type: Full-timeCTC: Up to

Estimation Engineer required urgent for reputed engineering co.Location - Thane (Kapurbawdi)Salary - Rs 2 to 3 lakhs pa2nd and 4th Saturdays and all Sundays off_________________________Mail or whatsapp following details urgently1. UPDATED RESUME2. PRESENT / LAST SALARY3. CAN TRAVEL TO THANE WEST4. JOINING DATEMAIL to rankandfile94@yahoo.co.in (or) WHATSAPP to 9820824647_________________________Co. - Reputed engineering co with modern plant at Shahapur Thane DistProducts - Static process equipment like heat exchangers, pressure vessels, columns, storage tanks etcGood work environment_________________________REQUIREDDiploma/ Degree Engg in Chem/ Mech or BSc -Physics etcMin 2 years experience in design, estimation, proposals or tenders - PREFERABLY IN SIMILAR PROCESS EQUIPMENT COS.Good understanding of and ability to read engg drawings (AutoCAD)Understanding of project/ product/ manufacturing costingProficiency in MS Office, including the ability to operate computerized spreadsheet programsMAIN RESPPONSIBILITIES:Study the scope of work & tender document and prepare the tender review sheetPrepare/review the basic design, create the estimation BOQPrepare & send out RFQ for (materials, vendors & subcontractors), follow-up, prepare technical evaluation sheet,Prepare quotation comparison sheetCalculate the direct cost for each item by analyzing the item to its basicsCalculate/assist in the calculation of other costsParticipate in Cost Variance analysis and invoices.Assist in preparing responses to clarification requests by the client regarding the submitted tenderFollow up of venders & clients regarding inquiry & quotations________________________CALL/ CONTACT IMMEDIATELYSHOBANARank & File consultants9820289904

Job Description -Marketing Manager (Service & Product Marketing)PositionMarketing ManagerReporting ToCEO / FounderLocationChennai (On site)Experience8-12 Years in B2B technology marketing, with at least 3 years owning a marketing functionRole TypeHands-on individual contributor initially (70% execution), building a team over 12-18 months Industry PreferenceIT Services, SaaS, Product Engineering, Cloud, AI, Digital Transformation.________________________________________Role PurposeWe are seeking a dynamic and result-oriented Marketing Manager to lead the marketing function that supports business growth across our Software Products and IT Services business. The role is responsible for building the company's brand, driving demand generation, supporting enterprise sales, launching new software products, and executing integrated marketing strategies across digital and offline channels.The ideal candidate brings deep experience in B2B enterprise marketing - preferably in Software Products, SaaS, AI Solutions, Enterprise Applications, Digital Transformation, or IT Services - service marketing, product marketing, demand generation, digital marketing, content strategy, branding, and marketing operations.________________________________________Key ResponsibilitiesA.B2B Marketing Strategy & Go-To-Market (GTM) Create a comprehensive annual marketing plan aligned closely with corporate revenue targets and the company's 3-5 year growth roadmap Develop differentiated GTM strategies for each product/service line: SaaS platforms, GovTech solutions, ticketing systems, custom software, and managed IT services. Position the company as a trusted digital transformation partner across enterprise, government, and institutional segments. Drive strategic market entry planning to expand into new geographies and untapped market segments. Collaborate with Sales Team to align marketing investment with pipeline and revenue priorities.B. Demand Generation & Lead Pipeline Generate high-quality B2B leads through integrated digital and offline marketing initiatives. Plan, execute, and optimize multi-channel demand generation campaigns across LinkedIn, targeted email marketing, and tech-specific networks to drive high-quality Sales Qualified Leads (SQLs) and product sign-ups. Empower the sales engineering team with qualified Marketing Qualified Leads (MQLs) and design structured Account-Based Marketing (ABM) programs for high-value targets. Continuously monitor lead conversion metrics, optimize funnel velocity, and enhance campaign performance. Coordinate participation in industry events, IT expos, government digital summits, and product demonstrations to generate qualified pipeline Drive inbound marketing through thought leadership content: whitepapers, case studies, product videos, solution blogs, and webinarsC. Product & Brand Marketing Formulate product positioning, messaging frameworks, and distinct value propositions that resonate with target personas. Plan and flawlessly execute end-to-end product launches to build strong initial market momentum. Produce high-converting product brochures, professional solution decks, analytical case studies, detailed customer success stories, and instructional/promotional videos. Manage the company website, LinkedIn profile, and all digital assets with regular SEO-optimised updates and content refreshes.D. Sales Enablement & Sales Alignment Coordinate with the Sales Team with high-impact tools: pitch decks, competitive intelligence sheets, ROI calculators, battlecards, and client testimonials that accelerate the sales cycle Ensure smooth marketing-to-sales handoff through defined MQL criteria, lead scoring frameworks, and CRM hygiene practices. Build and maintain a reusable credential and case study library covering all verticals and delivered projectsE. Digital Marketing & MarTech Operations Own and continuously improve the company's full digital presence: website SEO, Google Analytics, LinkedIn Ads, email marketing automation, and content calendar Manage and optimise the MarTech stack: CRM platform, email tools, campaign analytics, and landing page tools. Track and report on all digital marketing KPIs: traffic, lead quality, conversion rates, and cost per lead. Run structured A/B testing on core campaign assets to systematically refine messaging impact and lift conversion performance.F. Market Intelligence & Competitive Analysis Continuously monitor competitor products, pricing strategies, GTM moves, and market positioning in the B2B software and GovTech space. Track government policy updates, IT procurement patterns, and Digital India scheme announcements relevant to the company's portfolio. Conduct Voice-of-Customer (VoC) research; share structured insights with product, sales, and leadership teams. Deliver monthly marketing dashboards: pipeline contribution, campaign ROI, digital reach, lead quality, and MQL-to-SQL conversion ratesG. Team Management & Budget Ownership Lead, mentor, and foster professional growth within the internal marketing team Manage the annual marketing budget with strict ROI discipline; oversee creative, digital, and events agency relationships.Final Key ResponsibilitiesDevelop annual marketing strategy aligned with revenue and business goals.Own Go-to-Market (GTM) strategy for Software Products and IT Services.Company brand across Enterprise, Government and International markets.Drive demand generation through SEO, SEM, LinkedIn, email, webinars, events and ABM.Own MQL, SQL, pipeline contribution and marketing ROI.Lead product positioning, launches, collateral and customer success stories.Enable Sales with presentations, case studies, battle cards, ROI calculators and proposal content.Manage website, CRM, marketing automation and analytics.Conduct market intelligence, competitor analysis and Voice of Customer programs.Build and lead the marketing team, agencies and annual budget.

We are seeking a motivated and enthusiastic Marketing Staff member to join our team in Jammu. This entry-level position is perfect for individuals eager to start a career in marketing.Key Responsibilities:1. **Market Research**: Assist in gathering information about customer preferences and market trends to help develop effective marketing strategies.2. **Social Media Management**: Support the management of our social media accounts by creating posts, responding to comments, and engaging with our audience to strengthen our online presence.3. **Promotional Activities**: Help organize and participate in promotional events and campaigns to increase brand awareness and attract new customers.4. **Customer Interaction**: Engage with customers directly through various channels to understand their needs and present our products effectively.5. **Reporting**: Assist in maintaining records of marketing activities and results, providing valuable insights for future strategies.Required Skills and Expectations:Candidates should possess strong communication skills to effectively convey ideas and connect with customers. An understanding of social media platforms and basic marketing principles is desirable but not mandatory. Attention to detail, a willingness to learn, and a proactive approach to tasks will be crucial for success in this role. The ideal candidate is a quick learner, can work well in a team environment, and is eager to contribute to the growth of the company. A positive attitude and adaptability to change are also essential in this dynamic marketing environment.

We are seeking a Marketing Executive to join our team in Jammu, India. This role is ideal for individuals with little to no experience but a strong desire to learn and excel in marketing.Key Responsibilities:1. **Market Research**: Conduct research to understand consumer preferences and market trends. This involves analyzing competitor strategies and identifying opportunities for growth.2. **Campaign Development**: Assist in creating and implementing marketing campaigns. You will collaborate with the team to develop ideas that attract customers and promote products effectively.3. **Content Creation**: Help create engaging content for various marketing channels, including social media, email newsletters, and promotional materials. This includes writing, designing, and brainstorming ideas to enhance visibility and engagement.4. **Analytics Reporting**: Monitor the performance of marketing campaigns and prepare reports. This includes analyzing data and making recommendations for improvements based on your findings.5. **Customer Interaction**: Engage with customers to gather feedback and understand their needs. This will help in tailoring marketing strategies that resonate with the target audience.Required Skills and Expectations:We are looking for an enthusiastic individual with strong communication skills and a willingness to learn. Attention to detail and creativity in problem-solving are essential. A basic understanding of marketing concepts is a plus. The ideal candidate should be proactive, adaptable, and comfortable working in a team-oriented environment. Being a 12th pass is the minimum requirement; however, a passion for marketing is vital for success in this role.

Key Responsibilities* Conduct daily field visits to industrial areas, commercial establishments, and business locations.* Identify and generate new business opportunities through direct client meetings, networking, and referrals.* Meet MSMEs, manufacturers, traders, builders, and entrepreneurs to understand their funding requirements.* Promote Project Finance, Business Loans, Working Capital Loans, Machinery Loans, and other financial products.* Build strong relationships with Chartered Accountants, Builders, Consultants, Architects, and Channel Partners.* Collect and verify client documents required for loan processing.* Coordinate with banks, NBFCs, and internal teams for smooth loan processing.* Achieve monthly sales targets and business development goals.* Submit daily visit reports and maintain accurate client records.Skills Required* Strong communication and convincing skills.* Excellent negotiation and relationship-building abilities.* Self-driven, target-oriented, and willing to travel extensively.* Knowledge of Project Finance or Business Loans will be an added advantage.* Must own a *two-wheeler* with a valid driving licence.* Fluency in Marathi, Hindi, and English.

**Job Description

We are seeking a highly motivated, result-oriented Field Sales Executive with 5 to 11 years of experience in the Furniture and Furnishing sector. In this role, you will drive business growth by identifying new market opportunities, building strong corporate and retail client relationships, and securing direct sales. If you have a proven track record in field sales, strong negotiation skills, and a passion for the design and furnishing industry, we want you on our team!Key ResponsibilitiesBusiness Development: Identify and generate new leads (B2B and B2C) through direct sales, cold calling, and on-field client visits.Client Relationship Management: Build and maintain strong, long-lasting relationships with retail customers, architects, interior designers, builders, and corporate clients.Sales Presentations: Showcase our furniture and furnishing portfolio, delivering engaging and technical presentations tailored to client needs.Negotiation & Closure: Lead the entire sales cycle from initial contact and pitch presentation to price negotiation and successful deal closure.Market Intelligence: Stay updated on industry trends, competitor activities, and customer demands to adapt sales and marketing strategies.Required Skills & QualificationsEducation: Graduate degree in any discipline.Experience: 5 to 11 years of solid sales experience, specifically in the Furniture, Furnishing, or Interior Design industry.Key Skills:Proven expertise in Field Sales, Direct Sales, and Corporate Sales.Exceptional Negotiation, Communication, and Selling Skills.Strong capability in Lead Generation and Client Relationship Management.Mobility: Willingness to travel extensively across Gurgaon and surrounding regions for client meetings.

ob Opportunity at Monk Automation Pvt. Ltd.About Us: Located in Nashik, Maharashtra, Monk Automation Pvt. Ltd. is a leading manufacturing and supply company specializing in Electrical/Electronic Control Systems for machine and plant automation. As an authorized System Integrator for Schneider Electric India Pvt. Ltd. and Parker Hannifin, we provide complete solutions for Process, Plant, and Machine automation. Our expertise spans PLC applications, Stepper/Servo Control, Positioning, SCADA & MIS Systems, and AC/DC Drives & Power Control.Position: Marketing Executive - AutomationLocation:AURANGABADKey Responsibilities:Market automation products, with a strong understanding of Control Systems (PLC, HMI, SCADA, Servo, Stepper, Control Panels) and process instrumentation (Flow, Pressure, Level, Temperature).Generate leads, select products, prepare and submit offers, negotiate terms, and close orders.Engage in direct calls and present to customers, consultants, and key decision-makers.Ensure customer satisfaction and maintain close relationships with major clients.Drive business by engaging customers, including end users, OEMs, panel builders, and contractors.Develop positive relationships and effective communication with industry key opinion leaders.Travel to meet and manage external clients, achieving both personal and team targets.Skills & Qualifications:Experience: 2-5yrs in Automation sales and marketing.Communication: Strong presentation, verbal, and written skills.Leadership: Ability to lead and inspire a sales team to reach targets.Technical Knowledge: Familiarity with automation products, control panels, and industry trends.Education: Diploma/Degree in Electrical/Electronics/Instrumentation/EC/IC/BE.Other: Willing to travel, self-management, and multitasking skills.Job Benefits:Competitive salary and growth opportunitiesTravel and fuel reimbursement per company policyIncentives based on performanceAlternate Saturdays offYearly Diwali bonusAttractive leave policyHealth insurance, Provident Fund, and other benefitsSchedule: Day ShiftSupplemental Pay: Yearly bonusIf you're looking for a dynamic opportunity in automation sales and marketing with a well-established company, apply now to join our growing team!Job Type: Full-time, PermanentBOND 2 Lacs of amount for 3 Years is mandatory. Candidate those who are ready to work in bond can only apply.

We are looking for a motivated Field Sales Executive intern to join our team in Muzaffarpur, India. This position is ideal for freshers who are ready to learn and grow in a sales environment.Key Responsibilities:- **Sales Outreach**: Actively reach out to potential customers, introducing our products and services to generate interest and sales opportunities.- **Relationship Building**: Develop and maintain strong relationships with clients, ensuring their needs and concerns are addressed promptly to foster loyalty.- **Market Research**: Gather information about competitors and market trends to support sales strategies and improve performance.- **Reporting**: Regularly report on sales activities and outcomes, helping to identify successful methods and areas for improvement.Required Skills and Expectations:Candidates must possess strong communication skills, as engaging and persuading potential customers is essential for success in this role. A good understanding of customer service principles and basic sales strategies is important; however, we welcome fresh perspectives and enthusiasm. The ability to work independently and manage time effectively while being self-motivated is crucial, as this internship allows you to work from home. We expect a positive attitude, willingness to learn, and a strong commitment to reaching sales targets. Male candidates are preferred for this internship role.

Convince the customer,give product demo,,showcase the products and make a bill..eleborate about the product.

Identify and generate new business opportunities through cold calling, email campaigns, social media, and networking.Develop and maintain strong relationships with prospective and existing clients.Understand client requirements and recommend suitable products or services.

The Sales Manager is responsible for driving revenue growth by generating qualified leads, converting prospects into customers, managing the sales team, and building long-term client relationships. The role involves selling residential, commercial, office, and retail interior design and turnkey fit-out solutions while ensuring an exceptional customer experience from enquiry to project handover.Key ResponsibilitiesSales & Business DevelopmentAchieve monthly, quarterly, and annual sales targets.Generate new business through referrals, digital leads, networking, builders, architects, channel partners, and corporate clients.Develop and implement sales strategies to increase market share.Identify new business opportunities and strategic partnerships.Lead ManagementRespond promptly to all enquiries.Qualify customer requirements, budget, and project timelines.Conduct client meetings and site visits.Maintain an accurate sales pipeline using CRM software.Client Relationship ManagementBuild and maintain strong relationships with homeowners, corporate clients, builders, architects, and consultants.Deliver professional presentations and project proposals.Negotiate commercial terms and close projects.Ensure high customer satisfaction throughout the sales process.Team LeadershipRecruit, train, mentor, and motivate the sales team.Set individual sales targets and monitor performance.Conduct weekly sales reviews and coaching sessions.Promote a high-performance sales culture.CoordinationWork closely with Interior Designers to develop concepts and quotations.Coordinate with the Operations and Project Execution teams to ensure smooth project delivery.Ensure seamless communication from project confirmation through completion.ReportingPrepare daily, weekly, and monthly sales reports.Monitor lead conversion rates, sales performance, and customer feedback.Present business performance and forecasts to management.

Business Development Rockstar! Hustle, generate leads, & close deals using AI tools.

Job Title: Business Development Executive (Fresher)Company: Intraktv Pvt. Ltd. Location: BangaloreExperience: 1-2 YearsEmployment Type: Full-Time______________Job OverviewIntraktv Pvt. Ltd. is looking for enthusiastic and motivated freshers for the role of Business Development Executive (BDE). The candidate will be responsible for generating leads, communicating with potential customers, introducing company products, and supporting the sales team in converting prospects into business opportunities.This role is ideal for candidates who are interested in sales, business communication, and customer relationship management.______________Key ResponsibilitiesLead Generation

Responsibilities:* Generate leads through field sales & B2B direct sales.* Manage distribution channels for product launches.* Develop new business opportunities with franchisees.* Collaborate on channel sales strategies.

As a Marketing Executive, you will play a crucial role in promoting our products and services while supporting the marketing team in various activities. You will be responsible for creating awareness, generating leads, and assisting in the development of marketing strategies.**Key Responsibilities:**- **Market Research:** Conduct research to understand market trends and consumer preferences to identify potential opportunities for our products. This helps us stay competitive and relevant.- **Campaign Development:** Assist in planning and executing marketing campaigns across various channels. This includes social media, email, and print, ensuring we effectively reach our target audience.- **Content Creation:** Create engaging content for brochures, websites, and social media platforms. Good content helps attract and inform potential customers about our offerings.- **Customer Engagement:** Engage with potential customers through calls and emails to promote our products and gather feedback. Building relationships is key to sales success.- **Performance Analysis:** Track the performance of marketing campaigns and analyze data to measure their effectiveness. This helps us understand what works and what needs adjustment.**Required Skills and Expectations:**Candidates should possess strong communication skills, both written and verbal, to convey ideas clearly. A good understanding of digital marketing tools and social media platforms is essential. Basic analytical skills will aid in evaluating campaign results. Candidates should be team players, eager to learn, and adapt in a fast-paced environment. A positive attitude and creativity in problem-solving are also important for success in this role. This position is ideal for those looking to start or advance their career in marketing.

* Identify and approach potential customers for financial products and services.* Understand customer needs and recommend suitable financial solutions.* Build and maintain strong relationships with new and existing clients.* Conduct client meetings, presentations, and follow-ups.* Achieve monthly sales and business targets.* Maintain accurate customer records and documentation.* Coordinate with internal teams to ensure smooth onboarding and service delivery.* Stay updated on company products, industry trends, and regulatory guidelines.* Resolve customer queries and provide excellent after-sales support.

Lead and manage a team, achieve targets, monitor performance, provide training and support, ensure smooth operations, and drive team success through effective leadership and communication.* Identify and approach potential customers for financial products and services.* Understand customer needs and recommend suitable financial solutions.* Build and maintain strong relationships with new and existing clients.* Conduct client meetings, presentations, and follow-ups.* Achieve monthly sales and business targets.

Lead and manage a team, achieve targets, monitor performance, provide training and support, ensure smooth operations, and drive team success through effective leadership and communication.* Identify and approach potential customers for financial products and services.* Understand customer needs and recommend suitable financial solutions.* Build and maintain strong relationships with new and existing clients.* Conduct client meetings, presentations, and follow-ups.* Achieve monthly sales and business targets.* Maintain accurate customer records and documentation.* Coordinate with internal teams to ensure smooth onboarding and service delivery.* Stay updated on company products, industry trends, and regulatory guidelines.* Resolve customer queries and provide excellent after-sales support.

Our mission is to make the farmer brothers aware of organic farming and to give and get them the right education on how to do organic farming.

Job Title: Business Development Executive (BDE)Location: MumbaiExperience: 0-3 Years (Freshers can apply)Industry: Food Import & WholesaleRoles & Responsibilities:Generate new business and acquire new customers.Build and maintain strong client relationships.Promote and sell the company's food products.Achieve monthly sales targets.Handle customer inquiries, order processing, and payment follow-ups.Conduct market research and monitor competitor activities.Prepare daily and monthly sales reports.Qualification and Skills:Qualification: Any GraduateGood communication skills in Hindi & EnglishBasic knowledge of MS ExcelStrong communication and negotiation skillsCustomer-focused and target-orientedWillingness to travel for field sales

Job title : Sales & Marketing Executive (Tiles & Sanitary Ware)Experience: 0-3 Years (Experienced preferred Freshers can apply - Training Provided)Location: UdaipurKey Responsibilities: Handle B2B & B2C showroom sales. Assist walk-in customers and close sales. Visit construction sites for marketing and lead generation. Build relationships with builders, contractors, and architects.Requirements: Good communication skills. Well-groomed and presentable. Sales-oriented with a customer-friendly attitude. Experience in tiles, sanitary ware, or building materials is preferred.

As an Area Sales Head, you will play a crucial role in driving sales strategies and managing a team to achieve targets within your designated region. Your main responsibilities will include:- **Develop and implement sales strategies**: Create effective plans to boost sales and market penetration for products in your area.- **Lead and motivate the sales team**: Guide your sales representatives to reach their goals through training, support, and encouragement.- **Monitor sales performance metrics**: Track key performance indicators to evaluate the success of sales initiatives and identify areas for improvement.- **Establish and maintain customer relationships**: Build strong partnerships with clients to ensure satisfaction and loyalty, driving repeat business.- **Conduct market research and analysis**: Stay updated with market trends, competitor activities, and customer preferences to adjust strategies accordingly.- **Prepare sales reports**: Document and present sales performance, challenges, and forecasts to senior management for informed decision-making.In terms of skills and expectations, candidates should possess:- A degree in M.B.A/PGDM, showcasing your foundational knowledge in business and sales.- Strong communication skills to effectively convey ideas and motivate the team.- A results-oriented mindset with a passion for achieving and exceeding sales targets.- Basic analytical abilities to assess data and make informed decisions.- A team player attitude, with the ability to foster a positive work environment. Your proactive approach and commitment to excellence will greatly contribute to the success of our sales operations in Nashik.

Key ResponsibilitiesTerritory Expansion & Sales Growth: Drive primary and secondary sales volume across the assigned territory to meet or exceed monthly, quarterly, and annual sales targets.Channel Partner Management: Appoint, onboard, and manage a robust network of distributors, dealers, wholesalers, or retail outlets. Ensure they maintain adequate inventory levels and adhere to company commercial policies.Field Visits & Market Mapping: Conduct extensive daily field visits to meet existing partners, identify untapped counters, map competitor pricing, and track market share trends.B2B Client Acquisition: Directly pitch products or solutions to local institutional clients, factories, contractors, or commercial buyers within the area.Marketing & Promotional Execution: Coordinate local marketing activities, retail activations, dealer meets, and product demonstrations to boost brand visibility at the ground level.Receivables & Collections: Monitor the financial health of the territory by tracking outstanding payments and ensuring timely credit clearance from channel partners.

Key ResponsibilitiesLead Generation & Prospecting: Research and identify potential corporate or retail clients through cold calling, email campaigns, professional networks (like LinkedIn), and market mapping.Client Pitching & Presentations: Schedule and conduct introductory meetings, product demonstrations, and pitches to key decision-makers and stakeholders.Deal Closure & Negotiation: Prepare custom commercial proposals, negotiate pricing and contractual terms, and successfully close sales deals to meet monthly and quarterly revenue targets.Relationship Management: Act as the initial point of contact for new accounts, ensuring a smooth handoff to the operations or client success teams post-sale.Market Intelligence: Monitor market trends, track competitor activities, and identify new industry verticals for business expansion.CRM Management: Maintain accurate, up-to-date records of all leads, communications, and deal statuses in the company's CRM system.