Customer Associate Job Vacancies in Mumbai

A Retail Sales Associate drives store sales and builds customer loyalty by providing excellent service, offering product knowledge, and processing transactions accurately. Key responsibilities include greeting customers, restocking merchandise, maintaining store cleanliness, and achieving sales goals. This role requires strong communication skills and the ability to work in a fast-paced environment.

We are looking for a results-driven Retail Sales Associate (Sales Girl/Boy) to be responsible for all sales job duties, from generating leads to closing sales. You will work on the front line, helping customers find what they need, maintaining the shops appearance, and ensuring every shopper leaves with a smile (and a bag).Key Responsibilities Customer Engagement: Welcome customers upon their arrival and offer proactive support without appearing overly aggressive. Product Knowledge: Learn the features, benefits, and pricing of our inventory to answer customer questions accurately. Sales & Upselling: Suggest complementary items (cross-selling) to increase the average transaction value. Store Maintenance: Keep shelves stocked, products neatly folded/arranged, and the sales floor clean and inviting. Inventory Support: Assist in unpacking new shipments, tagging items, and conducting periodic stock counts. Point of Sale (POS): Handle cash and credit card transactions accurately using the billing system.Requirements & Skills Previous experience in retail or sales is preferred. Fluent in the local language (Marathi/Hindi/etc.) with a friendly and professional tone. Friendly, enthusiastic, and customer-focused. Basic calculation and familiarity with POS systems.

Key Responsibilities:1. Attend to customer inquiries: Respond to customer calls, emails, and messages promptly to address their queries and concerns.2. Process customer orders: Input orders into the system accurately and ensure timely delivery to customers.3. Assist customers with product information: Provide detailed information about products or services to help customers make informed purchasing decisions.4. Handle customer complaints: Listen attentively to customer complaints, troubleshoot issues, and provide appropriate solutions to ensure customer satisfaction.5. Upsell products or services: Suggest additional products or services that may benefit the customer and increase sales revenue.Required Skills and Expectations:1. Excellent communication skills: Ability to communicate clearly and effectively with customers to provide assistance and resolve issues.2. Customer service orientation: Strong focus on meeting customer needs and ensuring customer satisfaction.3. Problem-solving skills: Capability to identify and resolve customer concerns in a timely and efficient manner.4. Basic computer knowledge: Proficiency in using computer systems and software to process customer orders and inquiries.5. Patience and empathy: Ability to empathize with customers and remain patient while addressing their concerns.

Customer Service Voice Process, Sales, Banking, Insurance.

Multiple process5days working2 rotational week offDrop facility24*7 rotational shiftAge 38 max

Are you a dynamic and results-driven individual with a passion for Marketing, Marketing Campaigns, and Event Management? Empire Printing Solutions is seeking a Business Development Associate to join our team and help drive our business growth to new heights!Key Responsibilities:1. Develop and implement strategic marketing campaigns to increase brand awareness and drive sales2. Identify and pursue new business opportunities through networking and relationship building3. Plan and execute successful events to showcase our products and services to potential clients4. Collaborate with the sales team to generate leads and convert them into customers5. Analyze market trends and competitor activity to identify areas for growth and improvement6. Create compelling sales pitches and presentations to win over clients and secure new business7. Maintain strong relationships with existing clients to ensure satisfaction and encourage repeat businessIf you are a creative thinker with excellent communication skills and a proven track record in business development, we want to hear from you! Join Empire Printing Solutions and be part of a dynamic team that is dedicated to delivering top-notch printing solutions to our clients. Apply now and take your career to the next level!

Key Responsibilities in the BPO Sector:Handle customer queries via phone, email, or chat efficiently and professionally.Provide accurate information and effective solutions to ensure customer satisfaction.Maintain high-quality service standards and adhere to company policies.Perform accurate data entry and documentation of customer interactions.Meet performance targets such as quality scores, turnaround time, and productivity.Resolve issues promptly while maintaining a positive customer experience.Uphold confidentiality and data security at all times.Adapt to various client processes, tools, and business requirements.Participate in regular training and skill development programs.Contribute to continuous process improvement and team collaboration.

Cruise Customer Service Representative (India)Who We AreWelcome to arrivia. We specialize in making brands better through the power of travel. With over 55 years of combined experience, we are a merger of three industry-leading brands -ICE, SOR Technology, and WMPH Vacations. Our offices span both coasts of the US and other global locations, embracing diversity and a passion for travel within our worldwide team.We are committed to building a customer-first culture, offering the best travel experiences at every stage of our customers journey. Our team creates extraordinary memories by delivering innovative solutions and outstanding service. Join our mission to help people travel better and experience more. Adventure awaits you at arrivia!Our Core Values Stay Curious: Explore fresh challenges and embrace learning and improvement. Keep it Real: Earn trust through open, honest, and clear communication. Own it: Seek ways to make an impact and take decisive action. Win Together: Foster a culture of connection and inclusion, enabling everyone to perform at their best.Position OverviewAs a Cruise Customer Service Representative, you will deliver exceptional service and demonstrate sales acumen to upsell travel products. You will be the primary contact for customer inquiries, reservations, issue resolution, and upselling, ensuring a seamless and memorable experience for our clients in a multicultural environment.Key Responsibilities Professionally handle inbound and outbound customer interactions via phone and email. Welcome customers, identify their needs, provide precise information, and recommend suitable products and upsell opportunities through consultative techniques. Manage reservations, including creation, modification, cancellation, and troubleshooting for cruises, flights, hotels, and related travel services. Assist customers with travel documentation, visa requirements, health protocols, and special requests. Resolve complaints and scheduling changes efficiently, coordinating with relevant teams. Maintain confidentiality and comply with company policies, Indian labor laws, and data protection standards. Collaborate effectively with colleagues and utilize various company software systems to ensure quality service. Take accountability for personal monthly sales and service targets and contribute to team goals.Skills & Qualifications Legally eligible to work in India. Minimum high school diploma: bachelors degree preferred. 12 years of experience in customer service, travel, tourism, or hospitality, ideally servicing a US market. Fluent English (verbal and written). Ability to work flexible shifts aligned with US market hours, including evenings, weekends, and holidays. Proficiency in Microsoft Office and rapid learning of ticketing, booking, and CRM systems. Strong organizational skills, attention to detail, multitasking, critical thinking, and patience.Preferred Qualifications Cruise or travel industry experience. Sales experience in a call center. Multilingual abilities to support international guests.Competencies Customer-centric, empathetic, and professional. Sales-oriented with strong consultative upselling ability. Capable of managing stress, prioritizing, and making decisions under pressure. Adaptable, resilient, and a collaborative team player.Compensation & Benefits Maximum gross monthly salary of 32,000, based on experience. Performance-based commissions and incentives. Company-provided transport within specified boundaries. Employee Assistance Program, Referral Program, Enrichment & Recognition Programs. Exclusive employee travel discounts on cruises, hotels, tours, flights, and vehicle rentals.Work Environment Office-based in India (no work-from-home option). Full-time work aligned to US market shifts, including evenings, weekends, and holidays. Provided with company workstation, computer, headset, and licensed software. Primarily sedentary role, with occasional standing or walking. Individual contributor role with direct supervision and frequent task reviews

Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

Role: Outbound Soft Sales / Customer ServiceEligibility: Minimum 12th Pass (Freshers & Experienced both can apply)Age Limit: Up to 35 yearsCommunication: Excellent English communication (V4 quality required)Shift: Day rotational shift (9 hours) with one rotational weekly offSalary: 19,000 21,000 in-hand (Salary starts from Day 1!)

The main responsibility of a Customer Care Associate is to provide exceptional customer service and support to clients. This includes resolving customer inquiries, complaints, and issues in a timely and professional manner. Key skills for a Customer Care Associate include:1. Communication: Excellent verbal and written communication skills are essential for effectively interacting with customers and colleagues.2. Customer Support: Ability to understand customer needs and provide solutions to their problems in a friendly and efficient manner.3. Sales: Proven track record of upselling.

Process: Kotak Securities Stock Market (Chat/Voice Process) Designation: Customer Support Associate (CSA) Role: Handle and resolve customer queries and complaints via Chat/Voice Process Eligibility: Any Graduate / Minimum 6 months of Customer Service experience (BPO/BFSI mandatory)Age: 18 to 35 years Shift:Day Shift between 8 AM 8 PM (Any 10 hours)5 Days Working - Any 2 Rotational Week Offs Location: Chandivali, Andheri East Salary: 19,900 21,500 (in hand)

We are hiring Telecalling Executives (Work From Home). Responsibilities: - Make outbound calls to candidates and explain work details. - Share information clearly and maintain daily call records. - Guide interested candidates through basic onboarding steps. Requirements: - Minimum qualification: 12th pass (any stream). - Good communication skills in Hindi/Marathi/English. - Smartphone & internet connection required. - Freshers, students & housewives are welcome. Perks: - Work from home (part-time). - Training will be provided. - Performance-based incentives in addition to fixed pay.

The applicants who are residing in Mumbai are only eligible for this role.Job descriptionResponsibilities: Develop a conservation education outreach strategy for Wildlife SOS Establish and support school conservation clubs in Mumbai Develop and implement a monitoring programme to evaluate the impacts of the education programme. Assist with the development and production of educational materials. Work with school conservation clubs to promote awareness of conservation through field trips, exchange visits, discussion groups, art competitions, essay writing, quizzes, and debates, etc. Work with school conservation clubs to encourage active participation in conservation, such as the establishment of tree nurseries and the planting of trees etc. Raising awareness of environmental and wildlife conservation issues Preparing and distributing Wildlife SOSs conservation materials and displays Liaising with schools and other local organisations Develop an understanding and awareness of Wildlife SOS's work. Make presentations and calls, and explain the organizations work to members of the public clearly and interestingly. Meet set income targets by signing paid supporters and individual donors for Wildlife SOS. Develop and manage long-term relationships with donors and upgrade them up the donor pyramid. To aid the Fundraising and volunteering team. To influence donors to donate or sponsor animals or provide volunteer services by following a prepared script to give the organizations reference information. To ensure that fundraising and resource mobilization information is up to date. Manage information and record the profile and fundraising activity of donors in a database. Motivate and facilitate supporters to maximize the funds they raise. Inspire new supporters to raise money, while maintaining and developing relationships with existing supporters. Any other activities or assignments as requested by the Management. Going for appointments. Assisting during stalls. Generating income via fundraising activities and volunteering programs Delivering education-based presentations to schools for conservation engagement Organize outreach programmes on environmentally significant daysQualifications & Skills Required for the role: Graduate or Postgraduate Good communication skills in both Hindi & English Patience and tact in dealing with people, as well as our staff, who come from different backgrounds Reporting skills ability to write concise and clear reports on work done, as well as the ability to write proper plans for work to be done Willingness and ability to speak clearly and convincingly with officials, senior members of the Foundation, and villagers Willingness to learn, to accept constructive criticism, and to adapt to changing situations General skills in using computers. Should know how to use MS Office, in particular Word and Excel Task and time management abilities are important, with the ability to prioritise Should be a fast learner with the ability to multitask and work under pressure

Job Title: Customer Service Executive (Full-Time / Part-Time)Company: One Point One SolutionsProcess: SBI Renewal / JFL (Dominos) / Gynoveda (Inbound Process)Location: C/42, Pawane Village Rd, TTC Industrial Area, MIDC, Turbhe, Navi Mumbai 400705Work Type: Onsite (Work from Office)Industry: BPOJob Type: Full-Time / Part-TimeShift Timing:Rotational / Day Shifts:9:30 AM 6:30 PM11:00 AM 11:00 PM (Any 9 hours rotational)9:00 AM 9:00 PM (Any 9 hours rotational)Work Days: Monday to SaturdayWeekly Off: 1 Rotational OffInterview Mode: Face-to-FaceInterview Time: 10:00 AM 05:00 PMJob Description:One Point One Solutions is hiring Customer Service Executives for inbound processes across banking, QSR, and wellness segments. The role involves handling customer inquiries, renewals, and support in regional or English languages.Key Responsibilities:Attend inbound customer calls and resolve queries efficiently.Maintain professional communication and ensure high customer satisfaction.Record details and follow standard operating procedures.Eligibility Criteria:Education: Minimum 12th Pass or Graduate.Experience: Fresher / Minimum 6 months BPO experience.Age Limit: 18 to 35 years.Gender: Male & Female candidates eligible.Language Requirement:Average to good English communicationOR good communication in Tamil, Telugu, Kannada, Kokani, or GujaratiCompensation & Benefits:Salary: 7,000 21,000 (based on shift & language)Transportation: Pick-up & drop facility from Koparkhairane Station to Office and back

We have vacant of 1 Business Development Associate Job in Lower Parel, Mumbai, Experience Required : 3 Years Educational Qualification : B.Com, Post Graduate Diploma Skill Customer Care, Problem Solving, Strategic Communication, B2B Sales, Marketing Communication, Sales Relationship, Confidence, Convincing Power, Inside Sales, Sales Business Development, Analytical Ability, Lead Generation, b2c Marketing, Negotiation Skills, Marketing, Retail Sales Marketing etc.

To attend the service call of the existing clients of travel company

BPO, Customer service representative (Insurance Sales)

Job Title: Technical Support Associate L1 / L2Location: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai (Office-based / Remote)Experience: 13 years (Freshers with tech background can apply)Salary: 20,000 35,000/month + Shift AllowanceShift: Rotational / Night (US, UK processes)Responsibilities:Respond to product or service issues via phone/email/chat.Troubleshoot Level 1 issues (login, access, connectivity, settings).Document tickets and escalate complex cases.Ensure resolution within SLAs.Requirements:Strong English communication.Basic understanding of networking, SaaS tools, CRM systems.Knowledge of Zendesk, Freshdesk, or Jira is a plus.Willingness to work night shifts.Perks:Internet reimbursement (for remote).Shift allowance + performance bonus.Certification opportunities (ITIL, etc.). Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.